Monitoring and evaluation advisor jobs
Job Summary
CAAS provides an Autism and ADHD Support Service across the 8 boroughs of NW London from our base in Eastcote and offices around London. We offer information, advice, and support to ADHD/Autistic people, their families, and professionals, with the aim of improving quality of life and building neurodivergent-aware communities.
In this role, you will join the established CAAS adult team to support, educate, and empower ADHD/Autistic adults (diagnosed or self-identified) across NW London.
You will:
· Provide one-to-one information, advice, and practical task-based support.
· Facilitate online and in-person peer groups, courses and workshops sessions.
· Help develop resources that increase understanding of ADHD/Autism and pathways to support.
· Signpost to local and national services, community groups, and specialist support.
· Work with professionals to share good practice and promote reasonable adjustments so services are more accessible to ADHD/Autistic adults including delivering short training sessions to professionals.
The role requires:
· A strong commitment to supporting ADHD/Autistic adults to improve quality of life and self-advocacy.
· Excellent communication and active listening skills, including the ability to adapt to different communication preferences.
· Excellent organisation and record-keeping.
· Confidence in group facilitation and delivering training.
· Ability to collaborate across health, social care, education, and community settings.
· Strong keyworker/caseworker skills
· Ability to self-manage diary skills, case load and accurate record keeping.
Key Responsibilities – Supporting ADHD/ Autistic Adults
Providing individualised task-based support
· Provide one-to-one ad hoc, tailored support for pre-and post-diagnosis (with the support to be co-produced by the service user). This support may include, but is not limited to:
· Practical support with communication or executive functioning tasks and activities such as making calls, form filling, applying for benefits, and planning their week.
· Working within a “help you to do it” model, encouraging skill building and self-advocacy.
· Support with applications for further education and employment
· Maintain and update our public-facing ADHD Resource Board, and foster relationships with other support organisations to strengthen our signposting and referral pathways.
Facilitate Support Groups
· Facilitate twice-monthly ADHD Groups.
· Facilitate Parent and Carers Support group.
· Facilitate monthly pre-diagnosis support group.
· Facilitate Coffee Connect social group for ADHD and autistic adults.
· Facilitate quarterly Professional Connect Forum.
· When agreed in advance with manager provide cover for other colleagues’ projects.
Facilitate Courses and Workshops
· Deliver a 6-week Understanding my ADHD Course for newly diagnosed ADHD adults.
Front of house support and referrals process
The Specialist Adult ADHD/Autism Advisor (SAAA) will be expected to answer both written and telephone enquiries from members of the public about CAAS services, with a warm and welcoming style, so clients feel comfortable to attend our services.
SAAA will be expected to welcome visitors to the centre and provide information about CAAS and The SAAA will provide front-of-house support, welcoming visitors, answering queries, and managing the referrals process, including CRM updates, triage, and liaising with referrers.
CAAS offers a wide range of adult services, so SAAA will be expected to proactively support clients in accessing the appropriate services and provide consistent follow-up and communication.
Other Responsibilities - Wider support
The SAAA will be expected to contribute to the support and empowerment of ADHD and autistic adults and their families in a range of other ways, such as:
· Build and maintain strong relationships with local statutory and voluntary services, particularly within health, social care, and social prescribing teams.
· Represent CAAS by attending relevant meetings to ensure active links with local authority and voluntary sector partners.
· Stay informed about national and local developments related to ADHD/autistic adults, identifying opportunities to raise awareness and influence the development of appropriate services and support.
· Contribute to the development and delivery of training for professionals and the community by:
· Using inclusive, evidence-based language and approaches
· Tailoring content to meet the needs of different audiences
· Supporting outreach and promotion of CAAS’s training offer related to ADHD and autism in adults
Other Responsibilities - Organisational
· To create resources and content to be used within our adult services by clients and colleagues.
· To provide written reports as required by professional agencies and CAAS.
· Assist in promoting the organisation’s services.
· Attend regular supervision and training sessions.
· Ensure project monitoring and reporting requirements are met.
· Provide regular progress reports to the Adult Service Manager/Lead.
· To comply with such policies/procedures, guidelines and codes of practice as laid down by CAAS and the Law.
Other Responsibilities
· To carry out other tasks appropriate to the post and as agreed with the Adult Service Manager.
· To actively participate and undertake training and development of self and others.
Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities within the scope of the role.
Person Specification - Essential
Knowledge & Experience
· Experience/knowledge of working with ADHD and autistic people (adults).
· Experience/knowledge of the challenges facing ADHD and autistic people (adults).
· Knowledge/awareness of reasonable adjustments, strategies, and coping mechanisms to support ADHD and autistic people’s needs.
· Qualified facilitator / demonstratable experience in facilitating groups and delivering training.
· Experience in safeguarding vulnerable adults, data protection, equal opportunities, diversity legislation, and best practice.
Values & Approach
· Understanding of inclusive, neurodiversity-affirming language and approaches when working with ADHD/autistic adults.
· Commitment to person-centred support and promoting autonomy for neurodivergent adults.
· Willingness to reflect on practice, take on feedback, and engage in ongoing professional development.
· Able to manage emotionally sensitive situations with empathy while maintaining professional boundaries and personal resilience.
Communication & Interpersonal Skills
· Strong verbal and written communication skills, with confidence representing CAAS in a range of settings.
· Ability to develop relationships with relevant statutory and voluntary sector bodies.
· Able to work independently and as part of a team, contributing to shared goals and supporting colleagues.
Organisation & Time Management
· Strong organisational skills with great time management. There is a heavy demand for the personal organisation of your workload and managing appointments, and you will need to be able to manage a diverse workload with competing demands.
· Prompt response to competing demands from clients, professionals, and colleagues.
Record Keeping & Monitoring
· Maintains accurate and timely records in line with CAAS procedures, including CRM monitoring requirements and deadlines.
· Ability to monitor work.
Flexibility & Technical Skills
· Flexible and willing to facilitate groups, courses, and workshops outside their normal pattern of work where appropriate to ensure smooth running of team.
· Computer Software Skilled (much of the work is managed via technology and computers)
Person Specification - Desirable
· Voluntary Sector Experience.
· Counselling or coaching skills.
· Knowledge of SEN / Adult Social Care Legislation.
Equal Opportunities
CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.
We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis.
CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The successful candidate will be required to undergo an enhanced D
The client requests no contact from agencies or media sales.
Monitoring, Evaluation, Accountability & Learning (MEAL) Lead
Permanent. Full time. Hybrid working. (You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days)
Location: Nairobi, Kenya
Salary: £49,663 per year
If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.
About the role
Reporting in to the Head of Impact for the Multi Country Cluster region (MCC), the Monitoring, Evaluation, Accountability & Learning (MEAL) Lead will lead Christian Aid’s MEAL and as part of the MCC Senior Management Team, will work across Humanitarian, Development and Advocacy programmes in MCC countries to drive impact.
The role will work closely with partners and together identify areas for accompaniment support.
The post-holder will lead in the development, implementation and monitoring of Christian Aid, donor and sector MEAL approaches and requirements, providing effective and timely support (including capacity building) to programme staff and partner organisations, ensuring high-impact initiatives to maximise our impact.
The role will develop and promote Christian Aid’s profile and visibility with donors, sector stakeholders and beyond foster a mindset of connection, as well as drive digital technology and decolonised approaches in MEAL across all Christian Aid programming, share their ideas and insights.
Some of the main responsibilities for the MEAL Lead will include:
- Support MCC Senior Management to create a team environment and delivery of high-quality impactful programmes.
- Develop and lead project proposals based on strong planning, monitoring and evaluation procedures, ensuring financial policies and procedures are complied with, including reporting requirements, to maximise impact and income.
- Supported by the Organisational Effectiveness and Communications team, provide visibility and promotion of research and learning products for the MCC that will maximise our impact.
- Ensure humanitarian, development and advocacy programmes meet the Core Humanitarian Standard (CHS) through remote and in country engagement.
- Working with partners to co-create appropriate MEAL systems.
- Input into all major bid developments.
- Oversee the development of best practice in community-based approaches to accountability within Christian Aid
- Provide accompaniment support to partners.
- Manage monitoring and evaluation systems to ensure they are maintained, updated, used and that they contribute to quality programming, driving meaningful change.
- Lead on outcomes and impact measurements ensuring they are reported effectively to donors in order to maximise income.
- Collaborate with Communications colleagues, to enable the development of a communications plan for the MCC and storytelling to supporters that will showcase high-impact initiatives that maximise our impact.
- Support decisions related to projects and programmes informed by Christian Aid’s corporate strategy, including the 4 themes and aligning with organisational values and goals.
- Develop strong lessons learned feedback into programme design and improve the quality of future programming, to support a culture of continuous learning and improvement.
- Represent Christian Aid in the sector, sharing innovation and learning from our MEAL practice widely, promote the exchange of ideas and knowledge, and creating strategic partnerships with other actors in the M&E sector.
- Develop, capture, and share best practice in community-based approaches to accountability within Christian Aid.
- Collaborate with the Programme Quality & Operations Lead to complete global CHS audits processes to deliver high quality work.
- Together with Organisational Effectiveness colleagues, participate in / co-lead relevant global CoP(s)
About you
Who we are looking for
Essential:
- Degree in Social Sciences, Information Management, Statistics, Research or related fields.
- Significant experience of working in development/humanitarian/advocacy work.
- Understanding to promote decolonised MEAL and digital MEAL initiatives.
- Detailed understanding of current thinking/debates on monitoring, evaluation and learning and VFM.
- Substantial experience in developing M&E plan, systems and databases using MS office and software applications.
- Detailed understanding and significant experience on developing and analysing MEAL frameworks.
- Highly developed report writing including donor reports.
- Significant experience of compliance, project-cycle management procedures and processes.
- Significant experience of commissioning and managing consultants.
- High level understanding of accountability and partnership approaches and demonstrable experience of developing accountability mechanisms at field level.
- Highly developed analytical and critical thinking skills.
- Excellent facilitation skills.
- Highly developed written and oral communications skills.
- Highly developed interpersonal skills and ability to work in a diverse team and manage complex and sensitive organisational relationships.
- Highly developed ability to manage complex workloads and deliver work to tight deadlines.
- Highly developed ability to promote and influence culture change.
- Understanding of CHS commitments and other accountability frameworks, including community feedback mechanisms
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Monitoring, Evaluation, Accountability & Learning (MEAL) Lead
Permanent. Full time. Hybrid working. (You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days)
Location: Dhaka, Bangladesh
Salary: 4,475,298 Bangladeshi Taka per year
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.
About the role
Reporting in to the Head of Impact for the Multi Country Cluster region (MCC), the Monitoring, Evaluation, Accountability & Learning (MEAL) Lead will lead Christian Aid’s MEAL and as part of the MCC Senior Management Team, will work across Humanitarian, Development and Advocacy programmes in MCC countries to drive impact.
The role will work closely with partners and together identify areas for accompaniment support.
The post-holder will lead in the development, implementation and monitoring of Christian Aid, donor and sector MEAL approaches and requirements, providing effective and timely support (including capacity building) to programme staff and partner organisations, ensuring high-impact initiatives to maximise our impact.
The role will develop and promote Christian Aid’s profile and visibility with donors, sector stakeholders and beyond foster a mindset of connection, as well as drive digital technology and decolonised approaches in MEAL across all Christian Aid programming, share their ideas and insights.
Some of the main responsibilities for the MEAL Lead will include:
- Support MCC Senior Management to create a team environment and delivery of high-quality impactful programmes.
- Develop and lead project proposals based on strong planning, monitoring and evaluation procedures, ensuring financial policies and procedures are complied with, including reporting requirements, to maximise impact and income.
- Supported by the Organisational Effectiveness and Communications team, provide visibility and promotion of research and learning products for the MCC that will maximise our impact.
- Ensure humanitarian, development and advocacy programmes meet the Core Humanitarian Standard (CHS) through remote and in country engagement.
- Working with partners to co-create appropriate MEAL systems.
- Input into all major bid developments.
- Oversee the development of best practice in community-based approaches to accountability within Christian Aid
- Provide accompaniment support to partners.
- Manage monitoring and evaluation systems to ensure they are maintained, updated, used and that they contribute to quality programming, driving meaningful change.
- Lead on outcomes and impact measurements ensuring they are reported effectively to donors in order to maximise income.
- Collaborate with Communications colleagues, to enable the development of a communications plan for the MCC and storytelling to supporters that will showcase high-impact initiatives that maximise our impact.
- Support decisions related to projects and programmes informed by Christian Aid’s corporate strategy, including the 4 themes and aligning with organisational values and goals.
- Develop strong lessons learned feedback into programme design and improve the quality of future programming, to support a culture of continuous learning and improvement.
- Represent Christian Aid in the sector, sharing innovation and learning from our MEAL practice widely, promote the exchange of ideas and knowledge, and creating strategic partnerships with other actors in the M&E sector.
- Develop, capture, and share best practice in community-based approaches to accountability within Christian Aid.
- Collaborate with the Programme Quality & Operations Lead to complete global CHS audits processes to deliver high quality work.
- Together with Organisational Effectiveness colleagues, participate in / co-lead relevant global CoP(s)
About you
Who we are looking for
Essential:
- Degree in Social Sciences, Information Management, Statistics, Research or related fields.
- Fluent in English (written and spoken)
- Significant experience of working in development/humanitarian/advocacy work.
- Understanding to promote decolonised MEAL and digital MEAL initiatives.
- Detailed understanding of current thinking/debates on monitoring, evaluation and learning and VFM.
- Substantial experience in developing M&E plan, systems and databases using MS office and software applications.
- Detailed understanding and significant experience on developing and analysing MEAL frameworks.
- Highly developed report writing including donor reports.
- Significant experience of compliance, project-cycle management procedures and processes.
- Significant experience of commissioning and managing consultants.
- High level understanding of accountability and partnership approaches and demonstrable experience of developing accountability mechanisms at field level.
- Highly developed analytical and critical thinking skills.
- Excellent facilitation skills.
- Highly developed written and oral communications skills.
- Highly developed interpersonal skills and ability to work in a diverse team and manage complex and sensitive organisational relationships.
- Highly developed ability to manage complex workloads and deliver work to tight deadlines.
- Highly developed ability to promote and influence culture change.
- Understanding of CHS commitments and other accountability frameworks, including community feedback mechanisms
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
The Talent Set are proud to be partnering with Christian Aid to recruit this pivotal role as part of their ongoing transformation to become a 'digital first' organisation.
Role: Digital Acquisition Advisor
The Digital Acquisition Advisor will take the lead in planning, delivering, and optimising paid search campaigns (across Google and Microsoft) and paid social activity, with a particular emphasis on Meta platforms, to advance Christian Aid’s mission. Leveraging your expertise in digital strategy and performance marketing, you’ll work closely with the Digital Marketing Manager to run data-informed campaigns that drive supporter acquisition and increase income.
You’ll be responsible for setting performance targets, managing budgets, and using analytics to continually improve campaign effectiveness. Around 80% of campaign delivery will be managed in-house, with the remaining 20% delivered through external partners — all under your direction to ensure alignment with strategic objectives and high standards.
This role plays a key part in Christian Aid’s digital growth, focused on delivering tangible results and maximising return on investment across all paid channels.
What’s on offer:
Permanent
Based: London (£50,614) or Cardiff/ Warrington/ Edinburgh ( £45,732)
Permanent/ Hybrid with a minimum of 2 days/ week in office
The role:
- Lead the end-to-end management of paid search and paid social campaigns, overseeing briefing, planning, creative development, budgeting, execution, and reporting across multiple platforms.
- Oversee day-to-day digital marketing operations across all paid channels, including Meta, TikTok, affiliate networks, and YouTube. Responsibilities include updating creatives, optimizing bid strategies, and producing in-depth performance reports.
- Execute paid search campaigns on Google and Microsoft Ads using a variety of formats, such as Standard Search, Performance Max, and Shopping campaigns—ensuring timely delivery and budget adherence.
- Manage the Google Grants account to maintain strong visibility across Christian Aid’s key focus areas.
- Collaborate with the Digital Marketing Manager to design and implement a robust digital acquisition strategy aimed at driving user growth and increasing revenue.
About you:
-
- Proven ability to take a long-term, strategic view of paid channels, leading and influencing key decisions around budget allocation and overall campaign direction.
-
- Skilled in providing strategic recommendations that optimise performance and deliver measurable, high-impact results.
- Proven expertise in managing and optimising paid social campaigns (Meta Ads, YouTube, TikTok, etc.) with at least three years of experience, either in-house or on the agency side, leveraging advanced targeting techniques such as custom and lookalike audiences.
- Proven expertise in managing and optimising paid search campaigns across Google Ads and Microsoft Advertising, including Google Grants accounts, with over three years of experience in-house or agency-side. Skilled in applying tactics such as keyword intent targeting, audience segmentation, comprehensive testing frameworks, and automated bidding strategies.
- Hands-on experience with ads creation using creative tools such as Canva and Photoshop and collaborating with creative agencies to develop compelling ad creatives for acquisition campaigns
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
1st stage Interviews to be held via Teams on 5th November, with 2nd stage being held on 12th November (likely to be in person at their Waterloo office).
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Energy Advisor (Green Doctor)
Job Reference: SEPT25C002
Salary: £25,279 per annum
Hours: 37 hours per week
Contract Type: Full time
Operational Area: Coventry
Location: Coventry. Access to own vehicle necessary
Join Groundwork West Midlands – Make a Difference in Communities!
About Us
At Groundwork West Midlands, we are passionate about helping communities overcome challenges and build brighter, healthier futures. We work alongside individuals and families facing poverty, offering practical support to improve their wellbeing, reduce inequalities and foster community resilience.
The Role
We are looking for a committed and compassionate Community Energy Advisor (Green Doctor) to join our team. In this vital role you’ll work directly with people in their homes and neighbourhoods, offering guidance, support and resources to help them stay warm, save money and improve their quality of life.
As a Community Energy Advisor, you’ll play an essential role in helping individuals and families in vulnerable circumstances to:
- Understand and manage their energy use to save money and stay warm.
- Access grants, financial support and services that ease hardship.
- Install simple, practical energy-saving measures in their homes.
- Gain confidence and skills through community workshops and events.
- Connect with other local services and support networks for wider wellbeing.
A full driving licence is essential and access to own vehicle for the role which entails travel to homes around the region.
Full Training to be given – no energy related experience necessary
Why Join Us?
By Joining us, you will be part of a supportive, mission driven team making a real change in communities. We offer:
- A competitive salary of £25, 279 per annum
- 25 days annual leave + bank holidays
- Flexible working policy
- A health cash back scheme
- Workplace pension
- Free refreshments
Closing date: 20th October 2025
Please note, we reserve the right to close this vacancy earlier, if a high number of applications are received.
To Apply and for More Information:
If you would like to apply for this position, please click the apply button and attach your CV and covering letter, it will be sent automatically to us.
An Enhanced DBS check will be carried out for this post.
No agencies please.
Please when applying for this role can you add job reference SEPT25C002 to your Covering Letter.
Would you like to join our small, dedicated, international team to make a difference to the lives of seafarers and their families worldwide by taking the lead on managing our well respected helplines?
ISWAN has recently created this new role, which will be pivotal to further developing our quality service to seafarers. We have seen significant growth in the number and usage of our helplines and now seek to ensure we have a management structure capable of coping with further helpline growth.
As ISWAN’s Head of Helpline Services, you will be responsible for the strategic development, account management and evaluation of all ISWAN helpline services.
We have no preconceptions about where the successful applicant will come from but you will bring experience of managing multi-channelled helpline operations and best practice as well as planning, measuring and delivering user and client service improvements.
You will need to be capable of working effectively within a complex international context and have sound experience of service development. This is a part-time role (21 hours per week) but we are keen to find the right person and therefore happy to discuss flexible working patterns. We are flexible about where the role is based but you will be managing helpline operations in the UK, India and the Philippines so you will need to be a great team player.
Improving the lives of seafarers and their families with services, resources, strategies and advocacy




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Wales, based at one of St Giles offices in Swansea, Cardiff or Wrexham, Newport
Ref FTL- 252
Closing date: 9 a.m. Wednesday 22nd October 2025
Are you a dynamic, collaborative and influential individual with a proven record of managing and supervising staff to successfully deliver services with KPIs, quality standards and/or targets? Do you have experience of working in or managing services supporting male offenders aged 18 and over in community settings?
If so, join St Giles Trust as our Financial Wellbeing Specialist Advisor, where you will support the management of HMPPS\Contracts delivering vital Financial Wellbeing services across Wales.
About St Giles Trust and the Wise Group
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
The Wise Group is a leading social enterprise working to lift people out of poverty through mentoring support, employment, skills, and energy advice. St Giles and The Wise Group came together to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. As a result, we have been awarded contracts to deliver Financial Wellbeing Services across Wales that will involve providing a range of financial support and advice to community offenders and prison leavers.
About this exciting opportunity
Our successful candidate will provide operational management and effective leadership to a team of Financial Wellbeing Coaches (FWCs) and Peer Advisor volunteers employed in the delivery of one or more contracts awarded by the HMPPS to deliver Finance, Benefit and Debt (FBD) services in Wales.
We will count on you to set performance objectives and monitor progress – ensuring compliance with contractual performance indicators and quality improvement, and to monitor and manage all aspects of delivery and performance.
This key role will also involve managing partnerships, developing and maintaining strong working relationships with stakeholders, and managing and coordinating allocated resources, including volunteers and spot purchase funds. Ensuring there is a safe and trusting working environment for staff and working closely with other St Giles Wise Managers to ensure consistency of approach and sharing of best practice are also key duties.
What we are looking for
• Experience of working in, or managing, services supporting challenging people
• Experience working in or managing multi-agency partnerships working towards common objectives
• Hold a relevant qualification, or be able to provide evidence of training at specialist level in money and/or welfare benefits advice
• Sound understanding of the requirements of managing a caseload
• Familiarity with relevant legislation, regulations, guidance codes of practice and industry standards
• Ability to coach and mentor staff to motivate and facilitate optimum performance Excellent interpersonal, relationship-building and communication skills, both verbal and written.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, childcare vouchers, season ticket loan and much more.
To apply please visit our website via the apply button.
Closing date: 9 a.m. Wednesday 22nd October 2025.
Interview date: Friday, 31st October 2025.
A ydych chi'n unigolyn deinamig, cydweithredol a dylanwadol gyda hanes profedig o reoli a goruchwylio staff i ddarparu gwasanaethau'n llwyddiannus gan ddefnyddio dangosyddion perfformiad allweddol, safonau ansawdd a/neu dargedau? A oes gennych chi brofiad o weithio mewn neu reoli gwasanaethau sy'n cefnogi troseddwyr gwrywaidd 18 oed a hŷn mewn lleoliadau cymunedol?
Os felly, ymunwch ag Ymddiriedolaeth St Giles fel ein Ymgynghorydd Arbenigol Lles Ariannol lle byddwch chi'n cynorthwyo gyda rheolaeth Cytundebau Gwasanaeth Carchardai a Phrawf Ei Mawrhydi (HMPPS) gan ddarparu gwasanaethau Lles Ariannol hanfodol ledled Cymru.
Ynghylch Ymddiriedolaeth St Giles a’r Wise Group
Elusen uchelgeisiol, wedi’i hen sefydlu sy’n helpu pobl sy’n wynebu helbulon i ddod o hyd i swyddi, cartrefi a’r gefnogaeth gywir yw Ymddiriedolaeth St Giles. Yn ganolog i'n hethos yw ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau megis cefndir troseddol, digartrefedd, dibyniaeth ar gyffuriau ac alcohol ac aelodaeth gang, yn allweddol i sicrhau newid positif mewn eraill.
Mae St Giles bellach yn gyflogwr Kickstart, felly rydym yn rhan o'r cynllun sy'n darparu cyfleoedd gwaith i bobl ifanc 16-24 oed sydd ar Gredyd Cynhwysol ar hyn o bryd ac sydd mewn perygl o ddiweithdra hirdymor.
Mae’r The Wise Group yn fenter gymdeithasol flaenllaw sy'n ceisio codi pobl allan o dlodi drwy gefnogaeth fentora, cyflogaeth, sgiliau, a chyngor ynni. Daeth St Giles a The Wise Group at ei gilydd i ffurfio partneriaeth gyda'r nod o gefnogi'r diwygiadau Ailsefydlu Prawf drwy gynnig gwasanaeth o ansawdd uchel wedi'i ategu gan staff sydd â phrofiad byw a chymhwysedd diwylliannol. O ganlyniad, dyfarnwyd cytundebau i ni i ddarparu Gwasanaethau Lles Ariannol ledled Cymru a fydd yn cynnwys darparu amrywiaeth o gymorth ariannol a chyngor i droseddwyr cymunedol a'r rhai sy'n gadael carchar.
Ynghylch y cyfle cyffrous hwn
Bydd ein hymgeisydd llwyddiannus yn darparu rheolaeth weithredol ac arweinyddiaeth effeithiol i dîm o wirfoddolwyr Hyfforddwyr Lles Ariannol (HLlA) a gwirfoddolwyr Ymgynghorydd Cyfoedion sy’n cyflawni un neu ragor o gytundebau a ddyranwyd gan yr HMPPS i ddarparu gwasanaethau Cyllid, Budd-dal a Dyled (CBD) yng Nghymru. Byddwch yn gosod amcanion perfformiad ac yn monitro cynnydd - gan sicrhau cydymffurfiaeth â dangosyddion perfformiad cytundebol a gwella ansawdd, ac yn monitro a rheoli pob agwedd ar gyflawni a pherfformiad.
Bydd y rôl allweddol hon hefyd yn cynnwys rheoli partneriaethau, datblygu a chynnal perthnasoedd gweithio cryf gyda rhanddeiliaid, a rheoli a chydlynu adnoddau a ddyrannwyd, gan gynnwys gwirfoddolwyr a chronfeydd prynu ar y pryd. Mae sicrhau bod amgylchedd gweithio diogel ac ymddiriedol ar gyfer staff a chydweithio'n agos gyda Rheolwyr St Giles Wise eraill i sicrhau cysondeb o ran dull gweithredu a rhannu arferion gorau hefyd yn ddyletswyddau allweddol.
Yr hyn rydym yn chwilio amdano
• Profiad o weithio mewn, neu reoli, gwasanaethau sy’n cefnogi pobl heriol
• Profiad o weithio mewn neu reoli partneriaethau aml-asiantaeth sy'n gweithio tuag at amcanion cyffredin
• Bod â chymhwyster perthnasol, neu allu darparu tystiolaeth o hyfforddiant ar lefel arbenigol mewn cyngor am arian a/neu fudd-daliadau lles
• Dealltwriaeth gadarn o ofynion rheoli llwyth gwaith
• Cyfarwydd â deddfwriaeth, rheoliadau, codau ymarfer arweiniad a safonau diwydiant
• Y gallu i hyfforddi a mentora staff i ysgogi a hwyluso’r perfformiad gorau posibl
• Sgiliau rhyngbersonol, meithrin-perthynas a chyfathrebu rhagorol, ar lafar ac yn ysgrifenedig
Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans gwyliau hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cynghori a chwnsela, talebau gofal plant, benthyciad tocyn tymor a llawer mwy.
Dyddiad cau: 9 a.m. Dydd Mercher, 22ain Hydref 2025
Dyddiad cyfweld: Dydd Gwener 31ain Hydref 2025
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Energy Advisor (Green Doctor) - Birmingham
Reference: SEPT25C001
Salary: £25,279 per annum
Hours: 37 hours per week
Contract: Full time
Location: Birmingham hybrid, one day per week to be worked in the Tipton office, with regular travel around West Midlands area when required. Access to own vehicle necessary.
Join Groundwork West Midlands – Make a Difference in Communities!
About Us
At Groundwork West Midlands, we are passionate about helping communities overcome challenges and build brighter, healthier futures. We work alongside individuals and families facing poverty, offering practical support to improve their wellbeing, reduce inequalities and foster community resilience.
The Role
We are looking for a committed and compassionate Community Energy Advisor (Green Doctor) to join our team. In this vital role you’ll work directly with people in their homes and neighbourhoods, offering guidance, support and resources to help them stay warm, save money and improve their quality of life.
As a Community Energy Advisor, you’ll play an essential role in helping individuals and families in vulnerable circumstances to:
- Understand and manage their energy use to save money and stay warm.
- Access grants, financial support and services that ease hardship.
- Install simple, practical energy-saving measures in their homes.
- Gain confidence and skills through community workshops and events.
- Connect with other local services and support networks for wider wellbeing.
A full driving licence is essential and access to own vehicle for the role which entails travel to homes around the region.
Full Training to be given – no energy related experience necessary
Why Join Us?
By Joining us, you will be part of a supportive, mission driven team making a real change in communities. We offer:
- A competitive salary of £25, 279 per annum
- 25 days annual leave + bank holidays
- Flexible working policy
- A health cash back scheme
- Workplace pension
- Free refreshments
Closing date: 20th October 2025
Please note, we reserve the right to close this vacancy earlier, if a high number of applications are received.
To Apply and for More Information:
If you would like to apply for this position, please click the apply button and attach your CV and covering letter, it will be sent automatically to us.
An Enhanced DBS check will be carried out for this post.
No agencies please.
Please when applying for this role can you add job reference SEPT25C001 to your Covering Letter.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Fear Free, we take pride in delivering exceptional services across the Southwest region, and we are excited to announce that we are launching a new team delivering sexual violence therapeutic support across Wiltshire and Swindon. Part of a diverse team of professionals supporting adult and child victims of sexual violence, you will play an integral role in providing one-to-one and group support for adult survivors.
The Independent Sexual Violence Advisor (ISVA) will work within a multi-agency system to provide a proactive, person-centred independent service for adult and children who are victims of sexual violence, empowering choice through informed decision making. Key elements of the role include:
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Risk assessing and helping to keep service users safe (safety planning).
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Working with primary and secondary schools within Wiltshire to provide support and guidance on how to support children affected by sexual violence or abuse
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Providing informal education in assemblies and schools around consent and healthy relationships around Wiltshire
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Provision of 1-1 psychoeducational support sessions, with a focus on safety and stabilisation.
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Enabling victims to access statutory and other services.
This ISVA role requires the building of effective relationships with other agencies especially educational settings within Wiltshire that may support victims of sexual violence, developing referral pathways and creating outward facing information resources and campaigns to raise awareness and build confidence in reporting sexual violence.
The ISVA will be required to work to the Quality Standards for services supporting victims/survivors of sexual violence.
This fixed term role for 12 months will be based in our Trowbridge office, with expectation of paid travel across the area. Fear Free supports staff to work flexibly and we operate hybrid working (working both remotely and in the offices).
Key Responsibilities
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To provide a person centred, client focused, independent service, distinct from the role of a crisis worker or counsellor, primarily for the benefit of the victims of sexual abuse.
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To work with family members and supporters of victims to provide information and support where appropriate and required.
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To work within educational settings like primary and secondary schools in Wiltshire to ensure there is support for DSLs who support students who have been victims of sexual abuse.
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To deliver educational sessions in school assemblies and classes around consent and healthy relationships.
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To be point of contact for schools in Wiltshire for advice and guidance.
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To work with victims who have chosen to report their abuse and those who have not and provide a victim led service to all service users, empowering choice through informed decision making.
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To complete a support needs analysis, including risk assessments, in relation to support and counselling services and create an individualised safety plan for each client.
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To provide specialist psychoeducational support, focusing on safety and stabilisation, to support victims to manage their experience of trauma.
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To provide practical and emotional support to meet the needs of each individual service user to enable them to move forwards towards recovery.
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To refer on to other support if required, including internally to our other therapeutic based supports.
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To provide sensitive and non–judgmental support, enabling the service user to regain control and self-esteem.
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Encourage/assist clients to develop their own support network.
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To provide information to enable clients to make informed decisions in relation to the self-referral option, medical care, forensic examination, making a police report, mental health and sexual health and onward referrals.
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To promote the service to external agencies where applicable.
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To produce clear record keeping/documentation, in a timely manner according to Fear Free’ policies and procedures.
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To assess, offer and gain consent from the client for any onward referrals.
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To document clearly any safeguarding concerns, complete any relevant risk assessments and liaise with relevant safeguarding teams and attend MARAC, MASH and Children’s’ Services meetings if appropriate.
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Ensuring that the service user’s views, opinions, wishes and needs are understood, respected and listened to and held at the forefront of support, whilst fully complying with all safeguarding requirements.
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Safeguard the health & welfare of service users and their families.
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Enable service users to participate in the design, delivery and evaluation of services.
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Utilise evaluation and monitoring systems to ensure high standards of service are consistently achieved.
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Ensure support provided is accessible to clients in terms of location and times.
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To manage a case load – balancing new referrals, existing cases and closing cases.
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To offer specialist advice to other professionals and agencies where required.
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Live and work the FearLess values: kind, open, receptive, robust, pragmatic and expert.
General
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Live and embody the FearFree values.
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Work at all times in accordance with the requirements of the Lone Working Policy and Procedure.
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Attend and contribute to team meetings.
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Update written and computerised records with accurate and clear information.
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Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
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Undertake agreed training and keep updated on changes in legislation, policy and best practice.
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The post holder will deal with highly confidential information relating to vulnerable people.
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Ensure security of data, especially sensitive personal data, in line with the information security policy
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Work within Fear Free Policies and Procedures at all times.
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Employees have responsibilities in respect of health and safety. In particular they will:
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Co-operate at all times with management in the implementation of and adherence to health and safety policy and procedures;
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Take reasonable care for their own safety and for the safety of others who may foreseeably be affected by their actions at work;
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Not intentionally or recklessly interfere with or misuse anything provided for the purpose of health and safety at work;
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Report all health and safety concerns to line managers;
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Assist with the completion of the risk assessment programme.
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Any other duties that may be reasonably required.
To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree.
There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.
For information about the processing of your personal data at FearFree, please visit our website.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
Job Title: Legal Project Officer
Organisation: Immigration Law Practitioners’ Association (ILPA)
Duration: Four years
Location: Hybrid / London (our anchor day is in London on a Tuesday, and there are often evening meetings in London, with occasional other travel within the UK)
Reports to: Senior Legal Officer and Senior Legal Projects Manager
Annual leave: 25 days per annum, plus bank holidays and the week between Christmas and New Year off.
Salary: £30,000 to £32,000 per annum starting salary, depending on skills and experience, NB. pension is 5% of salary
Working Hours: 35 hours per week, plus 1 hour lunch break (NB. evening working is required to attend any scheduled evening meetings, which ordinarily finish no later than 7pm).
Start date: 12 January 2026
Application deadline: 11:59pm on Friday, 7 November 2025
Interviews are anticipated to be held on 1 and 2 December 2025. Shortlisted candidates will be notified by Friday, 21 November 2025.
Applications from individuals only – no agencies. Please do not use artificial intelligence in completing your application form.
Please submit a completed ILPA application form and equalities monitoring form as a Word document or in another editable format. If an application is not submitted in this format, it will not be considered.
About the Role
The Legal Project Officer coordinates two projects which sit at the heart of ILPA’s legal policy and strategic legal coordination work.
The Legal Project Officer will work closely with the Legal Team (Legal Director and Senior Legal Officer) to run ILPA’s Working Groups and with the Senior Legal Projects Manager in a key role to coordinate strategic legal advice and litigation. The Legal Project Officer also works closely with the rest of the ILPA Secretariat, including the Chief Executive, Content and Digital Channels Manager, Training Manager, and with Trustees, ILPA and SLAC members, the SLAC Steering Committee and convenors of ILPA’s Working Groups.
You will support the organisation and running of ILPA’s thematic Working Groups, which provide a valuable forum for ILPA members to share best practice and discuss issues of current importance, assisting with agenda-setting, presenting updates, following-up on action points, answering queries, and preparing meeting summaries. The overall aim of these activities is to improve immigration, asylum and nationality law, policy and practice.
You will work with the Senior Legal Projects Manager to develop partnerships with NGOs and legal professionals around the UK and to coordinate all Strategic Legal Advice Committee (SLAC) meetings. These meetings will be held online, across the UK. Each SLAC group will hold four meetings per year as well as emergency meetings where necessary. You will be responsible for the minute taking of all SLAC meetings. You will work with the Senior Legal Projects Manager to set member-led meeting agendas, identify member training needs, facilitate training, update the SLAC website, and feed in to monitoring and evaluation of the project. You will be responsible for coordinating SLAC Steering Committee meetings.
About you
The position would suit a self-motivated individual who is passionate about the sector and is looking to further their career in the immigration world, through coordinating and organising these two projects at ILPA.
You may be keen to be working at the heart of the systemic changes following Brexit, recent significant legislation, including the Nationality and Borders Act 2022, Illegal Migration Act 2023, Safety of Rwanda (Asylum and Immigration) Act 2024, attempts to remove people seeking asylum in the UK to Rwanda, government initiatives to “reduce net migration” such as the increased Minimum Income Requirement for family visas, the suspension of the refugee family reunion route, and the recently introduced Border Security, Asylum and Immigration Bill.
You will have an interest in strategic litigation and how it can be used to protect and promote the rights of those discriminated against on the basis of their migration status. You will be passionate about being involved in the coordination of a unique and exciting project that brings the third and legal sectors together in developing strategic litigation.
Given the complexity of immigration, asylum and nationality law, we do not expect applicants to have expertise in every area, but an understanding of the law and excellent critical analysis skills are key. Any successful applicant will be able to attend ILPA training to further their knowledge.
Main responsibilities
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To liaise, work with, and gather evidence from ILPA and SLAC members to support advocacy and knowledge-sharing in the sector;
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To coordinate and contribute to internal and external meetings;
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To coordinate ILPA’s thematic working groups and SLAC meetings, including by attending evening meetings, agenda-setting, participating, drafting minutes/meeting summaries, and working with the Secretariat, ILPA’s thematic Working Group co-convenors, and SLAC’s Steering Committees to take forward agreed actions;
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To handle queries relevant to ILPA’s thematic Working Groups and SLAC sent by members and others where appropriate, such as by forwarding these on to relevant individuals and drafting responses;
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To manage SLAC’s Steering Committees;
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To monitor, organise, and disseminate information, communications, and updates, which will often relate to law, policy, and litigation relevant to SLAC and ILPA’s thematic Working Groups
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To assist with facilitating SLAC training events, and feed into the monitoring and evaluation.
Person Specification
Essential knowledge, experience, skills, and qualities:
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A law degree, postgraduate qualification in law, or other relevant qualification in law;
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Experience of working in or with immigration, asylum and nationality law in the UK, such as in a caseworker or paralegal role;
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Experience of building and managing effective professional relationships with a range of people, with demonstrable ability to communicate effectively in challenging situations;
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Relevant legal knowledge, skills and judgment, including:
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an ability to navigate and understand the Immigration Rules and Government guidance,
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a general understanding of UKVI processes, and
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an ability to clearly communicate legal and technical information orally and in writing;
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Excellent attention to detail;
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Excellent planning, coordination, organisational, time management, strategic problem-solving and independent working skills, including:
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an ability to take a proactive approach to independent working,
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managing workstreams effectively,
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confidently taking responsibility for tasks and decisions,
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meeting tight deadlines, and
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taking a calm and diligent approach to problem solving;
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Commitment to the principles of a non-racist, non-sexist, just, and equitable system of immigration, asylum and nationality law;
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Commitment to the principles of equality, diversity, and inclusion, and taking a proactive approach to espousing these principles; and
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Commitment to be a champion of ILPA by positively encouraging your team, identifying and encouraging opportunities for growth, and celebrating success.
About the Immigration Law Practitioners’ Association
The Immigration Law Practitioners’ Association (ILPA) is a charity and a professional association the majority of whose members are barristers, solicitors, advocates and IAA (previously OISC) regulated advisers practising in all aspects of immigration, asylum and nationality law. Academics, non-governmental organisations and individuals with a substantial interest in the law are also members.
Founded in 1984 by leading practitioners in the field, ILPA exists to promote and improve advice and representation in immigration, asylum and nationality law, through an extensive programme of training and disseminating information and by providing research and opinion that draw on the experiences of members. ILPA is represented on numerous government, official and non-governmental advisory groups and regularly provides evidence to parliamentary and official inquiries.
The Secretariat does not give advice to members of the public on individual cases but works closely with members to ensure that they are enabled to do their best for their clients. It runs ILPA’s busy training programme and produces a wide range of information for members and non-members.
The objectives of ILPA are:
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To promote the advising and representation of immigrants;
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To provide information to members and others on domestic and European immigration, asylum and nationality law; and
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To secure a non-racist, non-sexist, just and equitable system of immigration, asylum and nationality law practice.
ILPA is an equal opportunities employer. We acknowledge that the legal and charitable sector can be less accessible to people from minoritised or racialised communities and people from less privileged socio-economic backgrounds. We are committed to unsettling the status quo. In this role you will wear many hats and we recognise that the successful candidate may not have all the skills and experience listed in the personal specification. We welcome an application from you if you can see yourself in this role and have an appetite to gain new skills, knowledge, and experience. We encourage applications from individuals who have lived experience of the UK immigration or asylum system or of the hostile environment.
We also encourage applications from people who have previously unsuccessfully applied for roles at ILPA. We will consider each application afresh. We appreciate that individuals are always learning, growing, and adding to their knowledge and experience.
About the ILPA Team
You would be joining a small team, of around 10 team members. Under our current hybrid work policy, we have one anchor day (currently a Tuesday), in which you will be expected to work from an office setting in London, together with team members living in England and Scotland. On average, once a month, there will be a Working Group meeting in the evening that you will need to run in London. The rest of the time you will ordinarily work remotely or wherever conferences, training events, or meetings might take place.
The client requests no contact from agencies or media sales.
Location: Imara Nottingham Office (Hybrid Working available)
Department: CHISVA
Contract type: Fixed Term Contract
Hours: 22.5 hours with potential for full time (37.5) hours
Salary: £28,119 - £28,634 FTE, pro rata (dependent on ISVA qualification)
Job purpose:
The CHISVA will be responsible for providing a specialist service to support children, young people and families after a disclosure of child sexual abuse. You will work in a flexible and responsive way with both adults and children to deliver professional, emotional and practical support that meets their individual needs throughout the Criminal Justice Process.
We give equal priority to keeping all children and young people safe regardless of their age, disability, gender idetity, race, religion or belief, and sexual orientation.
We welcome applications from survivor-practitioners (employees who have lived experience of sexual and/or domestic abuse). You can choose to identify as a person with lived experience within the recruitment process if you feel comfortable doing so, however, this is not a requirement of the process.
This role is offered on a fixed-term basis until 31st March 2026.
Key Tasks and responsibilities
- Provide effective emotional support, practical support and advocacy to children, young people and safe family members following a disclosure of child sexual abuse.
- Hold and maintain a caseload of children, young people and families – able to prioritise demands and respond to shifting priorities with flexibility, care and compassion.
- Undertake needs and risk assessment with children and families using the Safety and Support Assessment. Develop individual support plans to address risks/support needs of client.
- Provide accurate, timely and concise electronic records.
- Enable children, young people, and vulnerable adults to access appropriate therapeutic interventions, engage with other support organisations and develop their own support network.
- Where necessary provide emotional and practical support through the criminal justice process, providing accurate and impartial information, liaising with Police, CPS, Registered Intermediaries, and other CJP professionals.
- Support with Criminal Injuries Compensation Authority applications.
- Provide information to children, young people, and families regarding the impact of the trauma of sexual violence and the potential for moving forward.
- Support children, young people, and vulnerable adults to access the services they require, in partnership with safe family members.
- Ensure equitable access for all children, young people and families in Nottinghamshire, including being aware of resources available regarding interpreters etc.
- Consider and respond to safeguarding issues when engaging with children, young people and vulnerable adults, working within Nottinghamshire and Nottingham City Safeguarding Children Partnership policies and procedures.
- Actively engage and work within statutory and non-statutory networks of support for children, young people and families alongside partner agencies such as health, social care, Police and support services.
- Work within relevant legislation including Home Office ISVA Guidelines, Achieving Best Evidence (ABE) Guidance, Children's Act and Working Together to Safeguard Children.
- Contribute towards Imara service development, monitoring, and evaluation.
- Participate in individual and group clinical supervision, management supervision and team meetings.
- Be willing to undertake relevant training as required.
- Demonstrate commitment to Imara’s values: Compassionate Commitment, Acceptance, Seeking Justice, Creative Empowerment, and Holding our Ground.
Deadline for applications is 12 noon on Friday 24th October 2025.
Benefits: We aim to provide a trauma informed approach to all employees and volunteers through the provision of Wellbeing days; flexible working; external clinical supervision; Employee Assistance Package (including alternative therapies); regular training and team days. In addition to this, we offer 25 days annual leave 8 bank holidays per annum (pro-rata)
REF-224 437
Citizens Advice 1066 is looking for an organized and capable Project Manager to oversee the delivery of our advice initiatives, focusing primarily, but not exclusively, on our energy service. This role is essential for ensuring our projects meet their charitable goals in Hastings, Rother, and the surrounding areas.
What You'll Be Doing: Project Oversight and Delivery
You will manage the end-to-end delivery of assigned projects, ensuring they run efficiently, meet targets, and adhere to our quality standards and organizational values. This is a practical management role requiring attention to detail and good communication.
Key Responsibilities:
- Ensure effective setup: Establish all necessary processes, IT systems, and regular meetings required for successful project delivery.
- Reporting and Monitoring: Set up and execute regular data reporting for funders. Monitor project progress against targets, identifying and addressing issues early, and escalating serious concerns to senior management when needed.
- Staff Coordination: In consultation with advice supervisors, schedule client calls and home visits for energy advisers.
- Performance and Quality: Monitor adviser performance regarding client satisfaction and adherence to project procedures. Provide necessary guidance and training to advisers.
- Quality Assurance: Work with advice supervisors to develop consistent templates and scripts for advisers, ensuring the advice meets all required quality standards.
- Communication: Prepare case studies and presentations on projects as required, including delivering presentations to various audiences, both online and in-person.
- Compliance: Ensure projects are delivered fully in line with the ethos of CA1066 and its business plan.
- General Tasks: Carry out other project-related tasks as required to maintain smooth operations.
Closing date
14th November 2025
Please note: Applications may close earlier if a suitable candidate is found, so please apply as soon as possible to avoid disappointment.
About CA1066
We provide a range of advice services across East Sussex, helping people through education, health preservation, and the relief of poverty. We value sensible, effective service delivery and a supportive working environment.
Inclusion: We value diversity and welcome applications from all sections of the community. We particularly encourage applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from racial minority communities.
For any queries please email us.
About the role
In this role, you’ll use your quality improvement expertise to support health & care professionals with projects and programmes, equipping them with the latest tools, resources, evidence and data to develop and improve services for people with Parkinson’s.
You’ll support the development of a vibrant national network, working in collaboration with the Professional Engagement team and the regional clinical leads. You’ll also work with health and care professionals and Parkinson’s UK colleagues to respond to any threats to Parkinson's services and effect positive change.
What you’ll do
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Facilitate health and care service redesign and improvement projects in collaboration with clinicians, Parkinson’s UK staff and people living with Parkinson’s and drawing on the principles of co-production
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Build relationships to influence service improvement across the Midlands region, and support the development of a vibrant national network
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Maximise participation in the UK Parkinson's Audit and relevant surveys
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Support health & care services to develop and implement service improvement plans, using the results of the UK Parkinson's Audit as a lever
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Promote the Excellence network funding opportunities, providing support where appropriate with the development of business cases and grant applications
What you’ll bring
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Experience and expertise in service redesign and effecting change within health and/or social care in the Midlands Region
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Knowledge of health and care structures and commissioning across the Midlands Region
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Strong interpersonal skills with proven ability to build and manage successful relationships with internal and external stakeholders, including senior clinicians
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Ability to negotiate and influence, with strong report writing and presentation skills
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Experience in the use of quality improvement and project management tools
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews will take place online via Googlemeet on the 7 November 2025. A follow up interview will be held in person.
This role is home based with the requirement to live within and travel around your assigned geography. The assigned geography for the region covers the NHS England Midlands region.
You will also be required to attend team and individual meetings that usually take place in our London office but may be in other locations across the UK. There may also be the requirement for occasional overnight stay.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.

Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Senior Programme Officer, Active Fellows
Line Manager: Team Leader, Active Fellows (Deputy Fellowship Programme Manager in Team Leader’s absence)
Salary: £36,062
Start date: 1 November 2025
Contract type: Permanent
Application deadline: 16 October 2025. Please note we will be reviewing applications on a rolling basis
Benefits:
• Challenging and rewarding work, always life-changing, sometimes lifesaving
• Competitive salary
• Team and individual training opportunities
• Commitment to performance and personal development
• Hybrid working, home and office (minimum 2 days each week in the office)
• Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm
• 25 days plus Bank Holidays annual leave entitlement
• 8% employer pension contribution
• Convenient office location at Elephant and Castle, close to Tube (Bakerloo and Northern lines) and bus routes
Role Purpose Statement
The Senior Officer, Active Fellows plays a key role in delivering high-quality support to Cara Fellows. This includes leading casework, coordinating Cara’s mentoring scheme to support Fellows’ placements, and contributing to strategic improvements across the Fellowship Programme. The role combines direct support to Fellows, operational oversight and delivery of casework, and collaborative leadership to support Cara to uphold its mission.
Organisational Background
The Council for At-Risk Academics is a UK-registered charity founded in 1933 under the leadership of William Beveridge, to rescue academics suffering persecution under the rise of Nazism and facilitate their continued work in safety. Sixteen Cara Fellows from the 1930s and 1940s became Nobel Laureates, and many more innovators in their fields, including, Nikolaus Pevsner, Lise Meitner and Karl Popper. A number of Cara’s founders and Council members also personally provided places and/or funds to help individual academics; and Cara, known in the 1930s as the AAC, later the SPSL, was closely involved in the successful effort in 1933 to bring to London the Warburg Institute art library, which had been prohibited by the Nazis, and six of its staff. The Fellowship Programme is the continuation of the rescue mission operation started in 1933.
Cara has been a lifeline to academics at risk for over 90 years, as and when world events have placed them in the line of fire: Hungarian Uprising, Cold War, Apartheid South Africa, Iran, Latin American Juntas, Vietnam, Kosovo, DRC, Rwanda, Sudan, Zimbabwe etc. and, more recently Iraq, Turkey, Yemen, Palestine, Syria, Afghanistan and Ukraine. Cara support is typically framed as temporary sanctuary offered at times of heightened risk.
Cara Objectives ‘To assist academics who have been, or are, or are at risk of being, subject to discrimination, persecution, suffering or violence on account of race, religion, nationality, membership of a particular social group, or political opinion, to relieve needs among them and their dependants and ensure that their specialist knowledge and abilities can continue to be used for the benefit of the public.’
‘To advance education by supporting academics and their educational institutions in countries where their continuing work is at risk or compromised, to ensure that such academics and institutions can continue to fulfil their critical role as educators for the public benefit.’
This is a critical time to join our dedicated and friendly Fellowship Programme team as we expand our capacity to support at-risk academics from the Middle East, Sudan, Myanmar, Afghanistan, Ukraine and Russia and many other countries.
Key Responsibilities
Fellowships
Casework
· Manage a caseload of up to 50 Cara Fellows, providing tailored support.
· Maintain accurate and GDPR-compliant records of casework activity.
· Liaise with Fellows to coordinate support and escalate complex cases to the Team Leader as required.
· Monitor, research and update visa guidance to reflect changes in complex immigration regulation.
· Keep up to date with relevant information regarding immigration laws, e.g. visas, legal procedures, etc.
· Liaise with independent legal advisors where necessary.
Finance
· Work with colleagues in finance to ensure accurate and timely payments to Cara Fellows and non-Fellowship related payments.
· Promptly issue relevant invoices.
· Understand financial processes – on Salesforce and Pleo – and update systems appropriately.
· Contribute to robust financial processes.
Support Mechanisms
Mentoring Scheme
· Project Lead for the Cara Mentoring Scheme.
· Coordinate rounds, delegate tasks to the team as required, and oversee delivery.
· Recruit mentors and mentees, and decide on a cap on number of participants if required.
· Lead on partnerships with organisations working in the mentoring world.
· Monitor the relevant budget and flag issues to the Team Leader.
· Lead on monitoring and evaluation (M&E) for the Scheme, suggesting improvements to this, and ensuring accurate data collection and reporting.
Webinars and Workshops
· Lead on developing ideas for webinar topics relevant to the needs of Cara Fellows.
· Organise these webinars, contacting speakers and attendees, all with the close support of the Programme Assistant.
· Monitor and evaluate the success of these events, through clear feedback mechanisms.
· Aim to deliver approximately three webinars per year, subject to team capacity.
· Lead on the delivery of workshops for Cara Fellows with external partners, managing Fellow participation.
· Contribute to the development of accessible resources to share openly within the Cara network.
Strategic Development
Alumni Engagement and Impact Reporting
· Play a key supporting role to the Team Leader in improving Cara’s alumni engagement.
· Contribute to developing Cara’s alumni network, with involvement in strategic discussions on interacting with alumni.
· Keep track of Cara Fellows’ media preferences and support the Team Leader in inviting relevant Fellows to participate in public events and media engagements.
Monitoring and Evaluation
· Support M&E activities across the Fellowship Programme, suggesting improvements to data quality and reporting.
· Ensure accurate data entry on Salesforce and flag inconsistencies to relevant team members.
· Assist with compilation of required information, statistics and reporting to Cara’s Council & F&GPC meetings.
Management Responsibilities
Deputise for Team Leader
· Cover for the Team Leader when required – lead team meetings, make decisions on cases for the team, provide general guidance and leadership.
· Assist the Team Leader with line management within the team, mentoring junior staff and contributing to continued team development.
· Approve the Active Fellows team’s working hours.
· Provide input on policy and process improvements.
· Show adaptability and willingness to take on additional work when needed.
Training/Inductions
· Play a leading role on inducting new staff to the Active Fellows and wider Cara team.
· Train new staff on key processes and offer continued guidance on difficult/complex cases and tasks.
Partnerships
· Support key strategic partnerships in Cara’s Universities and Research Network.
· Support the Team Leader in organising webinars and events for Cara’s network representatives at host institutions across the UK.
Ad Hoc Responsibilities
· Show adaptability and willingness to take on additional work when necessary.
· Support Fellowship Programme with ad hoc responsibilities.
Responsibilities also include related activities that might arise in relation to the Fellowship Programme as required by the Chief Executive and Deputy Chief Executive & Fellowship Programme Manager, Deputy Fellowship Programme Manager, or Team Leader, Active Fellows.
Person Specification – Senior Programme Officer, Active Fellows:
Qualifications
Essential:
- Bachelor’s degree or equivalent
- Strong analytical and numeracy skills
Desirable:
- Master’s degree or equivalent
Knowledge & Experience
Essential:
- Understanding of UK immigration options for displaced academics
- Experience managing sensitive casework and maintaining accurate records
- Experience coordinating projects, events, or support schemes
- Familiarity with basic financial processes (e.g. payments, budget tracking)
- Confident use of Microsoft Office and Salesforce or other CRM systems
Desirable:
- Awareness of global issues affecting at-risk academics
- Experience coordinating mentoring programmes or similar initiatives
Skills & Attributes
Essential:
- Cultural sensitivity and commitment to Cara’s mission
- Ability to supervise and mentor junior staff
- Excellent communication and interpersonal skills
- Strong attention to detail and time management
- Ability to work independently and collaboratively
- Adaptability, integrity, and problem-solving ability
Desirable:
- Foreign language skills (e.g. Arabic, Farsi/Dari, Pashto, Ukrainian, Russian)
Please send a CV and cover note in response to the four screening questions. Applications that do not follow this guidance will not be considered.
Please respond to the following questions in your cover letter.
1. What draws you to Cara and the work of supporting at-risk academics, and how does your experience and skills relate to this role? (max 500 words)
2. Tell us about a time that you led or coordinated a project. (max 300 words)
3. Describe a situation where you supported or mentored a colleague. (max 300 words)
4. Give an example of a time you had to adapt quickly to solve a complex problem. (max 300 words)
Cara provides help to academics in immediate danger, those forced into exile, and those who remain and work in their home countries despite the risks.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Imagine This is the only UK charity solely dedicated to supporting the mental wellbeing of seriously ill children and their families. Founded in 2014 by actors Sarah Parish MBE and Jim Murray MBE in memory of their first daughter Ella-Jayne, the charity has rebranded from The Murray Parish Trust to Imagine This in 2025. The charity is now leading a national movement to address a hidden mental health crisis in seriously ill children.
There are one million children in the UK facing life-limiting, life-threatening, and serious chronic conditions. These children are at much higher risk of long-term mental health difficulties that can become more complex and difficult to treat, on top of living with often complex medical needs. Imagine This provides imaginative, innovative and empowering projects to help them navigate their journey with connection, resilience and hope. Our vision is to reach every seriously ill child, and their families, across the UK by 2035, delivering diverse and impactful projects in hospitals, hospices and community settings.
This role will be responsible for an effective and compliant operations function (finance, HR, programmes/projects, governance). You will help the charity to scale its operations sustainably and ensure the charity complies with its legal and governance responsibilities. We are looking for a proactive individual who has an eye for detail in data and administration. You will be ambitious and entrepreneurial, with real vision and a passion for the cause. You will be resilient and collaborative, someone who is highly organised with the ability to juggle a diverse and high workload.
KEY RESPONSIBILITIES
Finance and HR
- Liaise with outsourced bookkeepers (also payroll providers) to ensure timely/accurate information flow.
- Oversee income and expenditure budgets and performance, processing of donations and scheduled payments, and ensuring accurate and consistent coding.
- Work with accountants to support year-end accounts and coordinate annual report production.
- Produce and circulate monthly management accounts and other reports for the Board.
- Support Trustees with designated responsibilities e.g. finance, risk, governance.
- Oversee recruitment, onboarding and HR record-keeping (including freelancers).
- Maintain accurate, compliant data in our CRM (Donorfy), including prompt input of donations.
Charitable projects
- Support the planning and coordination of secured charitable projects, liaising with project partners, monitoring delivery milestones, payment schedule and working with the wider team to maximise success.
- Compiling project monitoring/evaluation data from project partners to support excellent impact reporting.
Governance and operations
Together with the volunteer Charity Secretary:
- Coordination of Board meetings and AGMs, agendas, papers and minutes.
- Maintain central registers (trustee attendance/terms, governance documents, policies, risk, safeguarding training etc).
- Fulfil statutory and regulatory responsibilities, including filing of annual accounts.
- Advise trustees on governance best practice, in line with Charity Commission guidance.
- Management of policies, procedures and operational systems (including the CRM) that strengthen internal controls and identify opportunities to improve cost efficiency.
- Prepare Quarterly reports for the Board, and upon request.
- Ensure compliance with relevant legislation and the Fundraising Code of Practice, including delivering the responsibility of data protection lead.
- Maintain relationships with volunteer Independent Advisors and commissioned service providers e.g. finance, HR and legal to ensure compliance/best practice.
To apply, please share your CV and a supporting statement sharing why you are interested in this job, and how you meet the job description/person specification with evidence/examples wherever possible.
The client requests no contact from agencies or media sales.