Monitoring and evaluation manager jobs

Are you a bold communicator who knows a great story when you see one? Do you want your work to genuinely matter - amplifying the voices of people who need to be heard, shifting public perception of social care, and putting a passionate, values-driven charity on the national map? 
 
Community Integrated Care is one of the UK's largest social care charities, supporting thousands of people with learning disabilities or mental health conditions to live the lives they choose.

​As we launch our new five-year strategy, Best Lives Bolder this is a defining moment for our organisation. We are setting out to be even more creative, courageous and influential in how we champion the people we support and drive change across the sector.

​We're looking for an exceptional PR & Media Manager to lead our media function and help us tell our story with ambition, imagination and impact - playing a pivotal role in bringing our Best Lives, Bolder vision to life through powerful storytelling and high-impact media engagement.

​This is a full time permanent, national role with hybrid working. You will be required to work from our head office at least once a week, so our ideal candidate will be based within an hour's commute of Widnes, Cheshire.

​What is "The Deal" for you?

• Flexibility: You can work your 37.5 hours over 4 days and enjoy a long weekend, or split the hours over 5 days to accommodate your other commitments.
• Pension: contributory pension scheme
• Benefits: retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app
• Best Lives Possible: You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives bolder 
• Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people! 
• Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life

This isn't a press office role. It's a platform for someone who wants to shape conversations, build national influence and champion the people at the heart of social care. 

What you’ll be doing:

• Developing and owning our national and regional Media & PR Strategy, aligned to our influencing and advocacy goals. 
• Proactively pitching compelling stories to secure high-quality national, regional, trade and broadcast coverage 
• Building and nurturing relationships with journalists, influencers and media contacts across care, sport, culture and nature sectors. 
• Leading crisis communications - protecting our reputation calmly and decisively when it matters most. 
• Translating complex policy and social care issues into accessible, powerful content for diverse audiences. 
• Collaborating closely with our Head of Influencing, Policy and Public Affairs to align media work with policy goals. 
• Working with our Partnerships & Communities team to turn community programmes into media-ready stories.
• Supporting and developing confident spokespeople at every level of the organisation.
• Monitoring coverage, producing insight-driven reports and keeping senior leaders informed on media trends and reputational risks. 

Our ideal candidate:

• ​Track record - Proven experience in a PR, media or communications role in the charity, public, health or social care sector. 
• ​Media instinct - You know a story, you know how to place it, and you know when to act fast. 
• ​Strategy - Experience designing and delivering media strategies with measurable outcomes. 
• ​Crisis management - Experience building proactive processes for reputation risks and leading calm, confident responses when issues arise.
• ​Relationships - A strong network of media contacts or the ability to build one quickly across sectors. 
• ​Storytelling - Exceptional writing, from press releases to opinion pieces to compelling human stories. 
• ​Collaboration - Proven ability to work across teams, influence senior leaders and align messaging. 
• ​Policy experience - Ability to turn complex social, regulatory or policy issues into content that lands with public and political audiences. 

Why join us

• You'll be working for an award-winning charity that’s passionate about ensuring our colleagues and the people we support lead the best lives possible.
• Flexible hours - work 37.5 hours over four days for a long weekend, or across five days to suit you. You can also work from home, with at least one day per week at our Widnes Head Office. 
• A collaborative, values-driven team where your work will be seen, valued and celebrated 
• Opportunities to travel nationally and attend sector events and media moments. 
• A contributory pension scheme to help you plan for the future. 
• Wellbeing support, including a 24/7 Employee Assistance Programme, financial support options and a wellbeing fund. Retail discounts, holiday deals, cycle to work scheme and travel discounts via our benefits app. 

If you're a bold, strategic communicator who wants to use your skills to change perceptions, influence policy and amplify the voices of people in social care - we'd love to hear from you.

​Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.

We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.

The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations. 

The Senior Evidence & Evaluation Manager will sit within the Impact & Evidence directorate at the heart of Youth Futures Foundation.

Working with three Heads of Evaluation, the Deputy Director and the Director, you will help ensure our evaluations are designed to generate credible evidence of what works.

You will:

• lead the design, commissioning and management of impact evaluations, including RCTs and QEDs. This will include feasibility or developmental work where interventions are not yet ready for full impact evaluation.

• work closely with independent evaluators and delivery partners and colleagues in our Programmes & Grants and Policy & Communications directorates to assess the evaluability of interventions, and lead the design and delivery of large-scale, complex impact evaluations.

• contribute to strengthening our ‘evaluation architecture’, leading projects that enhance data infrastructure and access to administrative datasets, and set standards for methodological rigour in the sector.

In addition, you will lead other aspects of the team’s commissioning. This may include developing policies and processes, supporting the Heads of Evaluation to strengthen commissioning practice.

This role can be based at our Birmingham, Leeds or London hub. We currently operate a hybrid model of two-days per week in the office and three-days from home.

For more information on this role, please download our job recruitment pack.

Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.

Salary: £41,500

Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

Our office is a short walk from King’s Cross station in London. For this role, we need someone to come into the office at least one day a week, on a Tuesday. A day where all of Income Generation come into the office. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time. We encourage all colleagues to visit member hospices to help inform our work and you may be able to work from there. 

Contractually this role is London-based.

Contract: 8 Month Contract ending on 31 March 2027

Benefits:

• 25 days annual leave pro rata based on the term of the contract
• Matched pension scheme up to 7% of salary
• Support for staff with caring responsibilities
• Family-friendly culture

How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – available on our website to download.

Closing date for applications: 23:59 on Sunday 31 May 2026. 

Interview dates: Tuesday June 9 and Wednesday June 10. Interviews will take place online via MS Teams.

Job Information 

The Role

The Conference Manager (FTC) plays a significant part in delivering Hospice UK’s programme of conferences for our hospice membership. As a newly created position, you will take the lead on our one-day conferences while also supporting the delivery of our annual National Conference. 

Our conferences are central to our strategic aim of bringing the sector together to share expertise, collaborate and celebrate innovation. Your work will ensure our conferences are delivered to a high standard and that hospice delegates have access to relevant and timely learning opportunities. 

You will work with a range of internal and external stakeholder as well as the subject matter experts. Listening to their feedback, you will help shape the programme content, work with the wider project team to deliver a smooth and valuable learning opportunity for hospice colleagues. 

The Team

The Conference team is made up of the Senior Conference manager and the Programmes Team Administrator, with support from the Deputy Director of Programmes, Director of Programmes and subject matter experts across the organisation.

It is a mighty team of two, managing a portfolio of 5 in person conferences across the year, from our role focused one-day conferences of around 130 - 150 delegates to our annual National Conference, which welcomes over 1000 delegates.Our team works across the organisation and collaborates with lots of internal and external stakeholders. 

About You

You will have strong attention to detail, excellent organisational skills, and be confident building relationships with a wider range of stakeholders. 

You will bring:

• Proven experience of organising in person conferences, events or seminars (or similar complex activities) for around 130 people or more
• Ability to distil conversations, feedback and discussions into actionable insights that support effective planning.
• Naturally curious and proactive
• A self-motivated, self-sufficient approach to managing your workload
• Strong time management skills, with the ability to manage multiple priorities

More information is available in the candidate information pack, which is available on our website to download.

The Seafarers’ Charity is the leading fundraising and grant‑making charity dedicated to improving the lives of seafarers and their families. For over 100 years, we have supported those who work at sea by funding vital welfare services and driving long‑term, systemic change across the maritime sector.

We are now seeking an experienced Grants Manager to lead the delivery of our annual grant‑making programme and play a key role in achieving our Thrive strategy.

About the role

Reporting to the Impact Director, the Grants Manager will manage an annual grants programme of approximately £3 million, overseeing the full grants lifecycle from application and assessment through to monitoring, evaluation and learning. You will build strong relationships with funded partners, prepare robust funding recommendations for Trustees, and ensure our grant‑making is effective, proportionate and aligned with best practice.

You will also line manage an Impact Executive (0.4 FTE) and work closely with colleagues across the organisation to share learning, evidence impact and support wider fundraising and advocacy work.

About you

You will bring:

• Experience working in a charity, trust or grant‑making environment
• Proven experience managing grant programmes and the full grants lifecycle
• Strong analytical and organisational skills, with confidence reviewing budgets and financial information
• Experience using grant management or CRM systems
• Excellent communication and relationship‑building skills
• A collaborative, proactive approach and a strong commitment to improving outcomes for seafarers

Knowledge of the maritime or fishing sectors, experience working with Trustees, or relevant professional training is welcomed but not essential.

Why join us?

You’ll be part of a friendly, inclusive organisation of around 20 staff, working in a hybrid model from our London office. We are proud of our commitment to Equity, Diversity and Inclusion and encourage applications from candidates of all backgrounds.

How to apply

Please send a CV (no more than two sides) and a supporting statement outlining your suitability and motivation for the role t

Applicants will be required to provide evidence of their right to work in the UK at interview stage.

A growing charity supporting boys and men is seeking a Monitoring & Evaluation Lead to strengthen impact measurement, quality assurance, organisational learning, and data systems across the organisation.

Part-time (28 hours per week / 0.8 FTE) | Hybrid – London
Salary: £32,928 (FTE £41,160)

Reporting to the Operations Director, this role will work closely with senior leadership and programme teams to ensure services are effective, data-informed, and aligned with the charity’s mission and values.

Key Responsibilities

• Develop and support impact and evaluation frameworks across services
• Embed a culture of learning and continuous improvement
• Lead on quality assurance processes and reporting
• Strengthen impact evidence for partnerships and funding
• Support and develop Airtable CRM systems, automations, and training
• Provide data insights and reporting for internal and external stakeholders
• Support GDPR compliance and data protection processes
• Explore safe and effective use of AI within evaluation and reporting

Person Specification

Essential

• Experience in impact evaluation, quality assurance, CRM oversight, and GDPR compliance
• Strong analytical, organisational, and communication skills
• Ability to manage competing priorities and collaborate effectively across teams
• Commitment to values-driven work and continuous improvement

Desirable

• Experience in the charity sector
• Knowledge of youth, family, or social policy
• Experience using AI within evaluation or insight work
• Training in data protection

The successful candidate will be aligned with values including resilience, empathy, inclusiveness, curiosity, and non-violence.

For more information, please submit your CV. Please note, due to the level of application, only successful candidates will be contacted with further information.

Deadline: ASAP, reviewing on a rolling basis

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Job Title – Senior Delivery / Programme Operations Manager

Reports to – Director

Working Hours – Either full-time (37.5 hours per week) or part-time (minimum 22.5 hours per week / 0.6 of a full-time equivalent). If part-time, hours can be worked across 3 to 5 days depending on preference.

Location – London - Clapham / Hybrid working (minimum 33.3% - 40% of working time in the office depending on hours worked)

About Us

For over 30 years, The Money Charity has been the UK’s Financial Capability charity. We proactively provide education, information, advice and guidance to people of all ages, helping them to manage their money well and increase their Financial Wellbeing.

We believe that being on top of your money as a part of everyday life reduces stress and hardship, helps you achieve your goals and live a happier life as a result, so we empower people from all backgrounds across the UK to build the skills, knowledge, attitudes and behaviours to make the most of their money throughout their lives.

We also work to promote Financial Wellbeing in the UK by working with the financial services industry to improve practices and outcomes for their consumers, and influencing policy-makers, media, industry and public attitudes.

We are a small, passionate team with a big reach and an open mind, committed to quality accessibility and inclusiveness. We offer a flexible work environment that values creativity, personal growth and collaboration. For more information about us, please visit our website.

About The Role

We’re looking for a Senior Delivery / Programme Operations Manager who thrives on delivering efficient and pragmatic processes, procedures and systems to support the impactful delivery of our growing suite of Financial Education and Wellbeing Workshops and Programmes. You will help us get stuff done! And deliver important functions and projects yourself.

As we grow the charity, it is ever more crucial that we break down silos and duplication between our two main delivery teams (Children & Young People and Adults). You will lead on reviewing and consolidating the two processes into one for the support functions of the programme delivery teams, initially progressing priority tasks identified for 2026 as part of our recent strategy refresh, and building a pipeline of future continuous improvement projects for 2027 and beyond.

This will be a vital new role bringing order and cohesion to the vital delivery support functions. You will own and champion key programme delivery-related functions in the charity, ensuring that they are fit for purpose and are understood and used throughout the charity. Reporting to one of the Directors, you will play a key role in bridging and where appropriate joining the two teams, whilst respecting and promoting their technical specialisms and differences.

Closing Date – 11:30pm, Monday 25 May 2026

Interviews – 1st round early June (virtually)

Please visit our website for the full job description including the key responsibilities, person specification and application details. Note that we are currently recruiting for two Senior Manager roles, and further information on the other role can be found on our website as well.

Programme Impact & Portfolio Management Advisor

Permanent, Full time, Hybrid working (minimum of 2 days per week in the office)

Location: This role can also be based in one of our UK offices (Cardiff, Edinburgh, London, Warrington)

Salary - £45,732 per annum (plus London allowance if applicable)

If we receive a high volume of applications, we reserve the right to close the advert before the scheduled closing date. Therefore, we encourage interested applicants to apply at their earliest convenience. 

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.

About the role

Reporting in to the Global Programme & Partnership Lead, the Programme Impact & Portfolio Management Advisor plays a pivotal role in supporting the effective implementation of Christian Aid’s unrestricted funded projects and programmes, valued at over £10 million, including signature programmes and other incubative funding mechanisms under Christian Aid’s unrestricted portfolio.

The post-holder will provide comprehensive support across all stages of our ‘signature’ programmes and programmes under unrestricted portfolio, brining deep global and regional experience to lift programme portfolio management across the organization. The role supports the global programme and partnership lead in managing the full programme cycle from design to closure, ensuring compliance with internal and external standards and policies, ensuring consistency and coherence.

The role also involves supporting capacity building for our Multi Country Cluster (MCC) and global staff, contributing to programme information management systems, and engaging in cross-organisational initiatives to enhance programme quality and excellence. The role supports the global programme and partnership lead in coordinating cross-functional teams across MCC and global enabling functions, ensuring coherent and quality programme delivery across the unrestricted portfolio to achieve the greatest impact under the new strategy.

Some of the main areas of responsibility for the Programme Impact & Portfolio Management Advisor include:

• Support MCCs to ensure effective programme cycle implementation from design, inception, delivery to close-out, with a focus on signature programmes and other programmes under the unrestricted portfolio, aligned with internal standards, organizational values and goals, and external commitments such as the Core Humanitarian Standard (CHS).
• Support the global programme and partnership lead in ensuring effective and impactful programme impact and portfolio management across the full unrestricted portfolio- from design and planning through implementation, review, and closure – drawing on substantive regional experience to ensure quality, coherence, and learning embedded at every stage.
• Collaborate with Impact Department colleagues to develop policies and enhance programme, project and partnership cycles, collaborating to drive meaningful change.
• Support delivery of capacity-building initiatives through training and resource navigation support for unrestricted funding projects to maximize income and
• Collaborate with the MEL Advisor and Income & Public Engagement Department to strengthen communications and reporting for internal and external stakeholders, building relationships based on trust and openness.
• Support programme and finance teams in monitoring expenditure and resource allocation within agreed

About you

Who we are looking.

Essential:

• Educated to degree level or equivalent in a relevant
• Significant hands-on experience in leading and supporting programme portfolio management across the full cycle of programme cycle management (PCM)-design, planning, implementation, review, and closure- including in the context of unrestricted (code 1) funded programmes.
• Substantive regional and global experience (Africa, Asia, Middle East and Latin America) that can be applied to lift the quality and ambition of signature programme and other programmes under unrestricted portfolio.
• Demonstrated ability to provide global support in anchoring and coordinating cross-functional teams – including MCC and global enabling functions – to achieve joined -up, quality programme delivery.
• Significant experience working on global programme portfolio management
• Significant experience in coordinating with cross-functional and cross-cultural teams
• Highly developed in MS Office applications (Word, Outlook, PowerPoint, Excel) and web/intranet-based systems for financial management.
• Significant experience and acumen of budget monitoring, financial analysis using spreadsheets and producing reports for donors.
• Demonstrable experience working with diverse cultures in contexts across Africa, Asia, the Middle East, or Latin America through a partnership approach.
• Developed problem-solving skills with the ability to manage complex issues independently.
• Highly developed communication skills for convening meetings and taking clear minutes.
• Fluency in English

Desirable:

• Developed ability in French or Spanish (written or spoken).
• Demonstrable experience working with external
• Understanding of humanitarian principles and international standards such as SPHERE or

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

Join our dedicated team and play a key role in shaping the learning, development, and success of staff and volunteers across the organisation. This is an exciting opportunity to lead and embed a culture of continuous learning that directly supports high-quality services and positive outcomes for our clients.

As Training & Development Manager, you will design, develop, and deliver a comprehensive training and development framework that supports the skills, confidence, competence, and progression of both staff and volunteers. Working collaboratively across the organisation and with partner agencies, you will ensure learning and professional development are embedded into everyday practice, strengthening quality, consistency, and organisational culture.

You will lead on creating a proactive training strategy aligned to the organisation’s operational goals and values, ensuring all learning and development activity contributes to the wider vision and objectives of the organisation. This role is ideal for someone passionate about developing people, driving engagement, and creating meaningful opportunities for growth and professional development.

Help Change the Future of Polycystic Kidney Disease Research

Patient & Public Involvement and Engagement (PPIE) Manager

PKD Charity
Remote (UK-based) | Part-time (22.5 hours / 3 days per week)
Salary: £33,000–£35,000 FTE pro rata (£19,800–£21,000 actual)

The PKD Charity is looking for an exceptional communicator and relationship-builder to lead patient involvement in groundbreaking PKD research.

This is not a standard engagement role.

You will help ensure that the voices, experiences and priorities of people living with polycystic kidney disease directly influence research, clinical studies and future healthcare decisions across the UK.

PKD affects around 70,000 people in the UK. It causes kidney failure, lifelong health complications and reduced life expectancy. There is currently no cure.

We believe research is stronger when patients are genuinely heard — not consulted as an afterthought.

That’s where you come in.

The Opportunity

As our Patient & Public Involvement and Engagement (PPIE) Manager, you’ll lead and shape involvement activity through the PKD Research Hub, working alongside patients, researchers, clinicians and partners to make research more inclusive, meaningful and impactful.

You’ll:

• Lead and support our Patient Involvement Panel
• Facilitate high-quality patient engagement and focus groups
• Work directly with researchers and industry partners
• Champion authentic lived experience in research decision-making
• Support awareness of clinical studies and research opportunities
• Create compelling patient stories and engagement content
• Help influence the future direction of PKD research in the UK

We’re Looking For Someone Who:

• Understands the power of meaningful patient involvement
• Can confidently manage relationships with patients, researchers and stakeholders
• Has experience in PPIE, health research, healthcare or the charity sector
• Is an excellent facilitator and communicator
• Brings empathy, professionalism and initiative
• Wants to make a tangible difference every single day

Experience in rare disease, kidney health or long-term conditions is welcomed but not essential.

Why Join Us?

At the PKD Charity, you’ll join a passionate national charity working to improve lives through:

• Research
• Advocacy
• Support
• Education
• Patient voice

This is a rare opportunity to shape a growing area of work with real national impact — while working flexibly as part of a supportive, mission-driven team.

What We Offer

✔ Fully remote working
✔ Flexible part-time hours (3 days / 22.5 hrs)
✔ 25 days annual leave pro rata + bank holidays
✔ Pension scheme
✔ Meaningful, purpose-driven work
✔ Opportunity to influence national research activity

Apply Now

For details on how to apply, please see the application pack.

Deadline 9am Monday 1st June. Interviews will provisionally be held online on Wednesday 10th June. However we will monitor applications on a rolling basis and may approach for interview at an earlier date. If we find the right candidate we may close the recruitment campaign at an earlier time, so we encourage you to get your applications in at the earliest opportunity.

We’re currently recruiting a part-time (28 hours per week) Counselling Service Manager to manage one of the Charity’s  counselling services and work with colleagues across our services in Croydon, Merton and Sutton. For this post you need to have a counselling/mental health qualification along with extensive clinical and management experience. We are also looking for people with an open and flexible attitude; excellent engagement skills and a passion for working with children and young people around mental health.

Responsibilities include supporting less experienced staff and supporting the cohesive working between services within the charity. In addition, you will be offering a flexible range of short-term and longer-term mental health interventions to children and young people aged 11-25 including individual and group-based support; workshops; crisis support; mental health themed activities. The posts have scope and opportunity for developing new initiatives and ways of working to support young people’s mental health across South London. 

All posts are fully office based and will require flexible working across service areas and interventions and will involve some regular evening and/or weekend work to meet the needs of young people.  

Please read the full Job Description and Person Specification for this role included in the Service Manager Maternity Cover Recruitment pack below, before completing the forms.

Applying for the Posts  

In the Recruitment pack you will find the Job Description and Person Specification for the Service Manager Maternity Cover role. 

To be considered for the position, the Application and the Equality & Diversity Monitoring Forms need to be completed and return to the email address on the Application Form by Wednesday 27th May 2025.    

We understand some candidates may want to use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we also want to learn more about the authentic you, so please ensure that your application reflects your own skills, knowledge and experiences wherever possible. In the spirit of transparency - we also ask that you indicate if you have used AI in your application.    

Decisions about who to invite for interview will be based on how well someone demonstrates that they meet the person specification for the specific post, so please make sure you complete the application form fully and accurately, giving evidence of how you meet each point in the person specification and indicating your relevant knowledge, skills and experience. Please note that CVs will not be considered.   

Email applicants will receive a confirmation of receipt and shortlisted candidates will be contacted as soon as possible for an Interview. Due to the high volume of applications, we unfortunately only provide individual feedback to those who reach the interview stage. 

*We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Senior Technical Officer (MEAL)

Use data to transform care systems globally — and help ensure every child grows up in a family.

At Lumos, we’re working to end the institutionalisation of children worldwide. We’re now looking for a data-driven MEAL specialist who can turn complex information into insight, strengthen global systems, and help shape how we measure impact across multiple countries.

About the role

This is not a traditional MEAL role.

As our Senior Technical Officer (MEAL), you’ll be the technical backbone of our global MEAL function, designing smart data systems, building dashboards, and helping teams use data to make better decisions.

You’ll work across programmes, advocacy, and partnerships to ensure our data is not just collected but trusted, actionable, and driving change.

From building Power BI dashboards to strengthening logframes and automating data flows, your work will directly influence how Lumos delivers impact at scale.

What you’ll be doing

• Leading on the design and improvement of MEAL systems, tools, and databases
• Building dashboards and visualisations (e.g. Power BI) to track global performance
• Supporting programme teams to develop strong logframes, indicators, and results frameworks
• Improving data quality, validation, and standardisation across countries
• Training and supporting colleagues and partners to use MEAL tools effectively
• Driving smarter, more efficient data processes with increased automation

What we’re looking for

We’re looking for someone who combines technical expertise with a strong understanding of programmes and impact.

You might be a great fit if you have:

• Experience working in MEAL within international development, child rights, or similar contexts
• Strong skills in Excel (advanced), Power BI, KoboToolbox or similar tools
• Experience designing databases, dashboards, and data systems
• Confidence working with logframes, IPTTs, and indicator frameworks
• A passion for turning data into insight and supporting teams to use it

Bonus if you bring:

• Experience supporting partners internationally
• Knowledge of data protection (e.g. GDPR)
• Additional languages (Spanish, Romanian, Ukrainian)

Why join Lumos?

• Be part of a global movement to ensure children grow up in safe, loving families
• Work on meaningful, system-level change across multiple countries
• Hybrid and flexible working
• 30 days annual leave + bank holidays
• Enhanced family-friendly policies and pension
• A collaborative, values-driven culture where your work has real impact

About Lumos

Founded by J.K. Rowling, Lumos works globally to transform care systems and end the institutionalisation of children. Today, over 5 million children still live in institutions—and millions more are at risk.

Our ambition is bold:

• Help 500,000 children transition to family-based care
• Prevent 10 million children from being separated from their families

You’ll be joining us at a critical moment, helping us scale our impact through stronger systems, better data, and smarter decision-making.

Key details

• Location: London (hybrid working)
• Contract: 18-month fixed term
• Salary: £36,000–£45,000 (DOE)
• Hours: 35 hours per week

If you’re excited by the idea of using data to drive global change and want your work to have a direct impact on children’s lives, we’d love to hear from you.

Please note:

• Only candidates with the right to work in the UK will be considered
• Candidates must be based in the UK
• Only shortlisted candidates will be contacted

About Chapter One 

Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. We work in thirteen areas/regions of the UK and will support over 4,000 children in 2026-27.

Our unique Online Reading Volunteer programme pairs struggling five to seven-year old (P2-4) readers with reading support volunteers who are working professionals. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability. 

From a school perspective, online reading volunteers provide direct, meaningful literacy support for up to 10 pupils per class. The programme is particularly suitable for communities where it might be challenging to find parents and other volunteers who can commit to physically visiting schools to boost reading. For more information please visit our website and watch this short video!

About the Role

Chapter One is seeking a Scotland Programme Manager who is an excellent communicator and is able both to motivate and support schools and teachers to implement our online reading volunteers programme, and also to ensure that the programme’s impact and benefit to disadvantaged communities is maximised throughout the academic year. 

The post is ideal for someone looking for part-time, flexible, term-time only work from a home base and who is able to travel frequently in and around Edinburgh and Glasgow. The postholder will be joining a team of established Programme Managers who work in different parts of the UK and will need to have some flexibility to work some additional hours during busy autumn weeks, and conversely to work fewer hours during quieter periods of the year. 

Key Responsibilities: 

• Effectively explain Chapter One’s online reading volunteer programme and its benefits to school leaders and teachers.

• Install, setup and maintain Chapter One equipment in participating classrooms. This will include technical configuration/troubleshooting of mobile internet hotspots with IT team support.

• Organise and conduct initial teacher training and follow-up.

• Ensure a smooth initial launch of Chapter One’s programme in every classroom.

• Fully understand the operation of the Chapter One platform and database and effectively communicate this to others as needed.

• Liaise with colleagues performing technical and volunteer support roles.

• Through regular visits to/contact with schools, provide on-going embedded professional learning and support to teachers throughout the year as needed.  

• Proactively monitor classroom adherence/fidelity to the Chapter One model, including systematic review of data reports and volunteer feedback, taking proactive action to resolve problems that arise.

• Analyse and manipulate data (largely in Google sheets) to produce reports and identify trends.

• Create regular data summaries for all participating classrooms.

• Lead annual review meetings for senior leadership at participating schools.

• Support programme monitoring, evaluation and research as required.

• Coordinate in person and virtual school ‘visits’ of volunteer teams to classrooms where necessary. This may include opportunities for Chapter One children to visit the office of the volunteers.

• Liaison with corporate partners as required.

• Weekly communication and status updates with Senior Programme Manager(s) and wider team.

• As a new school year approaches, secure commitments from returning schools and help find and target new schools to join Chapter One’s programme. 

We are looking for applicants with the following essential qualities:

• Highly motivated individual with excellent interpersonal and organisational skills. 

• Proven track record of working at a senior level in education, project management or a related field. 

• Proven strength in both written and verbal communication. 

• Highly IT literate, with excellent computer skills, able to troubleshoot software and technical  hardware issues, adept with Google suite and Microsoft Teams.

• Ability to manipulate and analyse data to draw useful conclusions to improve programme delivery.

• Proven ability to work independently. 

• Self-starter and quick learner.

• Ability to adapt and embrace a changing environment. 

• Ability to drive and access to a car for work purposes.

Ideally, applicants will also have the following desirable qualities:

• Two years of teaching/education experience with primary age children.

• University degree.

How to Apply

Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should:

1) Explain your relevant experience and why you’re interested in this role at this point in your career.

2) Share your ability to be resilient when things are not going the way you thought, including clear examples of past experiences.

3) Explain how our organisational mission is in line with your values.

Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a letter that stands out. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. 

Chapter One is committed to safeguarding children and young people. All postholders are subject to satisfactory references and a PVG check.  Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

N.B. Shortlisting and phone screens are likely to take place week commencing Monday 1st June.  For successful candidates, interviews are likely to take place week commencing Monday 8th June.

About Chapter One 

Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. We work in thirteen areas/regions of the UK and will support over 4,000 children in 2026-27.

Our unique Online Reading Volunteer programme pairs struggling five to seven-year old (Y1-3) readers with reading support volunteers who are working professionals. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability. 

From a school perspective, online reading volunteers provide direct, meaningful literacy support for up to 10 pupils per class. The programme is particularly suitable for communities where it might be challenging to find parents and other volunteers who can commit to physically visiting schools to boost reading. For more information please visit our website and watch this short video!

About the Role

Chapter One is seeking a Bristol Programme Manager who is an excellent communicator and is able both to motivate and support schools and teachers to implement our online reading volunteers programme, and also to ensure that the programme’s impact and benefit to disadvantaged communities is maximised throughout the academic year. 

The post is ideal for someone looking for part-time, flexible, term-time only work from a home base and who is able to travel frequently in and around Bristol. The postholder will be joining a team of established Programme Managers who work in different parts of the UK and will need to have some flexibility to work some additional hours during busy autumn weeks, and conversely to work fewer hours during quieter periods of the year. 

Key Responsibilities: 

• Effectively explain Chapter One’s online reading volunteer programme and its benefits to school leaders and teachers.

• Install, setup and maintain Chapter One equipment in participating classrooms.

• Organise and conduct initial teacher training and follow-up.

• Ensure a smooth initial launch of Chapter One’s programme in every classroom.

• Fully understand the operation of the Chapter One platform and database and effectively communicate this to others as needed.

• Liaise with colleagues performing technical and volunteer support roles.

• Through regular visits to/contact with schools, provide on-going embedded professional learning and support to teachers throughout the year as needed.  

• Proactively monitor classroom adherence/fidelity to the Chapter One model, including systematic review of data reports and volunteer feedback, taking proactive action to resolve problems that arise.

• Analyse and manipulate data (largely in Google sheets) to produce reports and identify trends.

• Create regular data summaries for all participating classrooms.

• Lead annual review meetings for senior leadership at participating schools.

• Support programme monitoring, evaluation and research as required.

• Coordinate in person and virtual school ‘visits’ of volunteer teams to classrooms where necessary. This may include opportunities for Chapter One children to visit the office of the volunteers.

• Liaison with corporate partners as required.

• Weekly communication and status updates with Senior Programme Manager(s) and wider team.

• As a new school year approaches, secure commitments from returning schools and help find and target new schools to join Chapter One’s programme. 

We are looking for applicants with the following essential qualities:

• Highly motivated individual with excellent interpersonal and organisational skills. 

• Proven track record of working at a senior level in education, project management or a related field. 

• Proven strength in both written and verbal communication. 

• Highly IT literate, with excellent computer skills, able to troubleshoot software and technical  hardware issues, adept with Google suite and Microsoft Teams.

• Ability to manipulate and analyse data to draw useful conclusions to improve programme delivery.

• Proven ability to work independently. 

• Self-starter and quick learner.

• Ability to adapt and embrace a changing environment. 

• Ability to drive and access to a car for work purposes.

Ideally, applicants will also have the following desirable qualities:

• Two years of teaching/education experience with primary age children.

• University degree.

How to Apply

Please send your CV (maximum 2 A4 sides) and a covering letter via Charity Jobs. Your covering letter (maximum 1 side of A4) should:

1) Explain your relevant experience and why you’re interested in this role at this point in your career.

2) Share your ability to be resilient when things are not going the way you thought, including clear examples of past experiences.

3) Explain how our organisational mission is in line with your values.

Applications that fail to meet these criteria will automatically be discounted. We understand that you may use AI to help craft your application, but do remember that we will be looking for individuals who write a letter that stands out. We want you to have every opportunity to shine and to show us your talents - please let us know if there is anything we can do to make sure the assessment process works for you.

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. 

Chapter One is committed to safeguarding children and young people. All postholders are subject to satisfactory references and an Enhanced DBS check.  Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

N.B. Shortlisting and phone screening are likely to take place week commencing Monday 18th May.  For successful candidates, interviews are likely to begin week commencing Monday 1st June.

About the Mercury

The Mercury creates and shares stories that are exhilarating, revelatory and relevant. Through the reinvention of classic texts and the creation of bold, new writing, we believe that the transformative power of theatre can enrich the lives of our community.

The Mercury is a significant regional developer of new talent, working with a range of partners across the arts, education and creative industries to deliver a studio programme and a learning, participation and professional development programme aimed at nurturing the next generation of theatre makers.

Everything we do is driven by our values of quality, innovation, diversity, and connection.

About your new role

Are you passionate about data and how it can inform decision-making? We’re looking for an Audience and Insights Manager, who loves connecting people with a range of shows and activities that will enrich their lives.

This new role will be instrumental in ensuring our audiences are placed at the centre of our planning, by using their information effectively to share with them the Mercury’s vision, communicate our work, and promote our organisational values. 

You will help develop a 3-year audience development strategy; create, manage and deliver audience engagement campaigns; analyse data and recommend segmentation and audience profiles; help the team interpreting post-show data to inform future campaigns; help in the creation of a community ambassadors scheme, and much more.

If you are creative in your approach to build, engage and retain audiences, we want to hear from you!

To find out more, download the candidate pack.

Applications close at 10:00am on Tuesday 19 May 2026. Interviews will take place on Tuesday 2 June 2026.