Monitoring and evaluation manager jobs

As our Operations & Executive Support Manager, you’ll play a pivotal role in keeping the organisation running smoothly. You’ll work at the heart of our Corporate Function, ensuring our systems, people, and processes are efficient and aligned with our mission. There is no line management initially but if the team grows, we will discuss this with you.

Reporting directly to the CEO, you’ll provide both operational leadership and executive support - helping the CEO and wider team stay focused on impact. You’ll also work with our Head of Programmes to ensure coordination across the charity.

This role would suit you if you’re highly organised, proactive, and thrive in a fast-paced environment where no two days are the same. You might currently be an Operations Officer, Senior Administrator, or Project Manager, ready to step up into a broader, more strategic role.

JOB DETAILS

• Job Title - Operations & Executive Support Manager
• Responsible to - Chief Executive Officer
• Salary - Between £29,500 & £31,000 depending on experience
• Contract - Full-Time (38 hours per week) - From time to time, you may be required to work some evenings and weekends. These are usually communicated well in advance. We expect team members to work from the office at least three days per week, but we offer flexibility to balance this with remote working. This is a one-year fixed-term contract, with the likelihood of renewal subject to funding availability.
• Closing date - 14 December 2025 

WHAT YOU’LL BE DOING

1. Operational Coordination (40%)

• Oversee day-to-day organisational operations, systems, and processes.

• Maintain and improve internal systems & processes (task & project management).

• Manage supplier relationships (insurance, IT, HR, utilities, etc.).

• Support programme quality assurance by collating data and reviewing reports.

• Lead internal projects to improve efficiency and staff experience.

2. Executive Support (25%)

• Provide comprehensive diary management for the CEO and organisation-wide initiatives.

• Prepare briefings, reports, and presentation materials when required.

• Support the CEO with governance papers, communications, and meeting follow-up.

• Represent the CEO in communications with stakeholders as required.

3. People & Culture (20%)

• Coordinate HR administration, recruitment logistics, and onboarding.

• Support the delivery of wellbeing and culture initiatives.

• Plan internal events, training sessions, and away days.

• Maintain accurate staff records and support internal communications.

4. Governance & Strategy Support (15%)

• Prepare and circulate Board and sub-committee papers.

• Maintain organisational policies and compliance registers.

• Monitor progress against operational plans and key performance measures.

• Support internal and external reporting requirements (funders, trustees, etc.).

KNOWLEDGE AND SKILLS REQUIRED

Essential

• Experience in operations, project management, or executive support.

• Excellent organisation and time management skills.

• Strong written and verbal communication.

• Understanding of governance and charity operations.

• Proficiency in digital tools (e.g. Asana, Google Workspace, HR/CRM systems).

• Excellent communication and influencing skills, with experience engaging confidently with senior stakeholders, funders, and partners.

• Proven ability to oversee multiple projects, and ensure timely delivery of outcomes.

Desirable

• Experience in the charity, youth, or public policy sectors.

• Knowledge of safeguarding or quality assurance processes.

• Experience of monitoring, evaluation, and reporting on programme impact.

• Ability to analyse and present data clearly.

We value potential over perfection. If you’re missing one or two of the above skills, don’t worry, as most can be learnt.

ORGANISATIONAL INFORMATION

Youth Leads UK has a small yet mighty team, so you may be required to take on other duties and responsibilities from time to time.

All staff are expected to:

• Adhere to the policies and procedures in the Youth Leads UK staff policy handbook.

• Maintain confidentiality at all times in line with organisational policies.

• Successfully complete an enhanced DBS check and provide two independent references before appointment.

• Actively promote an inclusive and diverse culture within the organisation.

The post holder must have confirmation of eligibility to work in the UK (the successful candidate will be required to provide documentary evidence before a job offer is confirmed).

HOW TO APPLY

There are several routes and stages to apply for this role.

Stage 1 - Application (by 14 December 2025)

• Apply via ‘Charity Jobs’, submitting a CV (no more than two sides of A4) and a covering letter explaining why you’re the ideal candidate.

Stage 2 - Video Screening (by 20 December 2025)

• If we think there’s a match based on your application, we’ll invite you to a short video interview consisting of up to three questions, with a two-minute limit for each answer.

• Please note that we’ll be screening applications as they come in, which means the earlier you apply, the more time you’ll have to prepare for each stage.

Stage 3 - Final Interview (early January 2026)

• If we think there’s a match following your application and video screening, we’ll invite you to an in-person interview at our offices in MediaCity, Salford.

• Interviews are currently scheduled for 5 & 6 January 2026. If these dates are difficult for you, please let us know by contacting us.

The closing date for Stage 1 applications is 23:00 on 14 December 2025

Make a real difference in the lives of asylum seekers and newly recognised refugees! Join New Citizens’ Gateway as an Outreach Project Manager and lead the delivery of vital frontline support to people residing in temporary accommodation across five hotels in Barnet. You will oversee a dedicated outreach team working to reduce isolation, improve wellbeing, and empower individuals seeking asylum.

We offer a supportive working environment with excellent benefits including:

• 6% employer pension contribution
• 35 days annual leave (including bank holidays)
• Ongoing training and professional development opportunities

New Citizens’ Gateway (NCG) is an independent, registered charity working to reduce health inequalities, combat social exclusion and poverty, and support the integration and independence of refugees and asylum seekers.

We are seeking a highly motivated and experienced Outreach Project Manager to lead our outreach service. This role is responsible for managing outreach staff, coordinating support across multiple hotel sites, ensuring compliance with safeguarding and quality standards, and providing specialist guidance to the team on complex client issues.

The successful candidate will have at least two years’ project management experience and direct experience supporting refugees and asylum seekers, with strong communication and organisational skills. Ability to speak a community language is desirable.

New Citizens’ Gateway is committed to equality, diversity, and creating a workplace that values lived experience. We welcome applications from people of refugee background and others with direct experience of the issues our clients face.

Closing date: 10/12/2025  Interview date: 15/12/2025 (please keep this date free)

Use your evaluation skills and broader research experience to help high impact organisations working with children and young people learn faster and deliver better outcomes, by building and strengthening organisations that help young people thrive.

This is a fantastic opportunity for someone who is passionate about evidence informed practice, experienced with quantitative analysis, and motivated to build and strengthen organisations that help young people thrive. You will join a small mixed methods evaluation team within Purposeful Ventures and work closely with portfolio colleagues, alongside our partner organisations - inspirational charities and social enterprises - to successfully grow and deliver systemic change.

You will be responsible for the day-to-day management, design and delivery of monitoring, evaluation and learning activities across three levels: individual interventions, groups of related interventions (programmes) and the overall portfolio level. Working with our portfolio team, you will scope and design proportionate approaches to track progress at intervention, programme and portfolio level, assess outcomes, and understand whether - and why - intended outcomes are being achieved, to support improvement. You will also help us better understand and report on Purposeful Ventures’ organisational impact.

Successful candidates will have led evaluations end-to-end, including designing studies and analysing and reporting quantitative data (administrative and other monitoring/assessment data, plus surveys). Experience of research or evaluation relating to improving maths attainment, including via teaching-workforce initiatives and delivering evaluations for funders or charities (including in research agencies), is desirable.

Responsibilities and duties​

​1. Work closely with the Head of Evaluation to implement Purposeful Ventures’ monitoring and evaluation framework, to ensure alignment with organisational objectives and sector standards.

• Translate the framework into portfolio, programme and intervention level monitoring and evaluation plans with clear outcomes, indicators, baselines and reporting cycles.
• Establish proportionate evaluation ethics, privacy and safeguarding practices and ensure compliance across our three portfolio areas.
• Review and maintain templates, guidance and quality assurance processes; innovating to improve and use methods in line with sector best practice.

2. Strengthen programme design, delivery, monitoring and reporting across Purposeful Ventures and partner organisations.

• Work in partnership with portfolio team colleagues and partner organisations to ensure that partner organisations have proportionate yet robust monitoring and evaluation plans.
• Ensure appropriate data quality and timely reporting by designing and setting up monitoring and evaluation systems, including specifying and managing data collection.
• Establish effective monitoring processes that improve programme design and delivery, and inform funder reporting, by providing hands-on support and guidance to partner organisations.
• Enable better decisions on design, delivery and grant-making by synthesising monitoring and evaluation evidence into clear, actionable insights.
• Ensure findings drive improvements in intervention, programme and portfolio design and delivery by embedding effective reflective processes, including facilitated learning sessions.
• Shape and define the strategy for monitoring and evaluation support, based on partner organisation needs and evaluation objectives.
• Contribute to partner organisation selection by assessing intervention design and the plausibility/strength of theory of change; making recommendations to strengthen monitoring, evaluation and learning.
• Ensure impact at portfolio, programme and partner organisation level is clearly understood, learned from and shared by leading the synthesis and communication of monitoring and evaluation findings.

3. Design, commission and manage high quality external evaluation and research activity to meet our objectives.

• Select and onboard external research and evaluation partners by collaborating with colleagues to scope needs, prepare briefs, design research and run effective procurement.
• Manage external partners/projects to scope, budget and timelines, provide constructive technical reviews and assure methodological and reporting quality.

4. Support colleagues with advice and guidance about monitoring and evaluation for impact and broader research expertise.

• Provide timely technical input to proposals, portfolio/programme design and communications.
• Build capability across portfolio teams and partner organisations through coaching, training and practical tools.
• Support portfolio design, delivery and reporting by conducting technical reviews of research studies, evaluation plans and reports.
• Keep up to date with evaluation and other relevant research methodological developments. 

Who we are looking for

Key requirements

• Commitment to Purposeful Ventures’ mission and values, with a passion for transforming the life chances of children and young people through entrepreneurship and innovation in education and related fields.
• Advanced knowledge, skills and experience in a range of social research methods, including theory-based evaluation, quantitative data collection and analysis (e.g. outcomes analysis using monitoring/assessment data, survey design, validation, developmental and impact evaluation).
• Experience establishing and improving data systems (templates, validation/QA, dashboards) for programme/service improvement and reporting.
• Proven track record in evaluation or research roles, ideally in or with the not-for-profit and/or social enterprise sectors.
• Substantial experience of working with stakeholders to understand their programme theory, evidence needs and communicate formative and summative findings to strengthen programme and/or policy design and delivery.
• Excellent written and verbal communication skills, with the ability to present complex information for diverse and lay audiences.
• Strong interpersonal and influencing skills; able to gain credibility with key internal and external stakeholders, including funders, academics, senior charity executives and social entrepreneurs.
• Excellent project and stakeholder management skills with the ability to hold people to account and achieve project outcomes.
• Experience overseeing compliance with ethical standards, data protection, and safeguarding in evaluation activities.
• A proactive, strategic thinker, who is comfortable working independently and able to solve complex problems and drive programme and organisational learning.
• Flexible, highly-organised and able to prioritise work to meet deadlines.
• Happy to work with a degree of ambiguity, creating processes and ways forwards where they might not yet exist.

Desirable

• Experience working with funders, philanthropists, and policy audiences.
• Published thought leadership or research in relevant fields.
• Experience commissioning and managing large-scale, multi-partner research of evaluation projects.
• Experience of research and/or evaluation relating to improving attainment, including through teacher professional development and broader teaching workforce initiatives.
• Experience working with Power BI.

Reports to: Head of Media and PR. 

Direct reports: PR & Media Executive.

Hours: Full time, Monday - Friday, 37.5 hours a week.

Location: Harlow Essex. We offer blended working within this role – with a minimum of two days a week in the office or at key stakeholder meetings externally required.

About the role

This is a pivotal role for an experienced Communications and PR professional to significantly enhance the visibility and understanding of the Motability Foundation's vital work. You will be instrumental in devising and leading our proactive and reactive media work, shaping our narrative, engaging key stakeholders, increasing understanding and ultimately driving greater impact for disabled people across the UK.

This a really exciting time to be joining the Foundation. With our newly launched five-year strategy, our vision is clear - we want to build transport equity for disabled people in the UK so that they can make the journeys they choose. You will manage and lead a programme of work to navigate complex policy landscapes, champion the stories of our beneficiaries, and work to demystify disability and mobility issues for a broad audience.

This role requires a strategic thinker who can not only execute but also advise senior leadership and Trustees on communication best practices and opportunities. The role holder is responsible for continuously developing and leading on all media and PR activities. With a strong news sense, you will help develop and execute forward-thinking PR plans and strategies for the organisation, manage our external profile and raise awareness of the work we do, aligned to our vision, and manage our press office, including building strong relationships with journalists.

If you are a proactive and motivated media and PR individual looking for an exciting new challenge within a friendly, flexible, and supportive team, then this could be the role for you! 

What you will be doing

• Develop and deliver integrated communications and PR strategies that elevate the Foundation's profile and impact.
• Lead proactive media relations, cultivating strong relationships with journalists across national, regional, and specialist media to secure impactful coverage.
• Act as a trusted advisor to senior leadership on all communications matters, providing expert counsel and crisis communications support.
• Oversee the creation of compelling content across all channels, ensuring consistent messaging and brand voice.
• Alongside colleagues in the digital team, drive digital engagement strategies, leveraging social media and digital platforms to complement press work to reach, engage and amplify diverse audiences.
• Monitor and evaluate the effectiveness of PR and communications activities, providing insights and recommendations for continuous improvement.
• Lead all media and press activity. You will manage the day-to-day running of the Motability Foundation press office, providing an efficient service that makes the most of reactive and proactive media opportunities and builds our reputation with the media.
• Scan effectively for breaking news stories relevant to our areas of work, as well as horizon scanning for potential areas of future coverage.
• Working with colleagues in Public Affairs, Policy, Insight and Evaluation and our Transport Solutions Team, take a lead on proactive media activity around our policy, campaigns and research activity.
• Scan for areas of reputational risk and support the Head of Media and PR with preparing for and handling reputational risk.
• Lead on crisis, media enquiries and messaging, implementing the necessary checks and actions to protect the Foundation’s reputation and brand.
• Develop and deliver a briefing and training programme for key spokespeople, developing key messaging and Q&As.
• Manage the press and PR budget.
• Manage the continuous development of our PR & Media Executive using a mixture of external, internal and on the job training.

What will make you great in this role?

You will have a strong track record of securing high profile media coverage, ideally for a national charity dealing in disability, health or social issues. You will have a great news sense and the ability to develop strong relationships with journalists to confidently identify stories and make them work for different media outlets. You will have a flair for writing engaging copy, an eye for detail and an unwavering commitment to meeting deadlines. You can work at pace where needed and identify priorities and manage multiple projects. You will be used to briefing and supporting spokespeople to do media interviews and speaking opportunities.

You will be proactive and a strong team player as this role will need to work closely with colleagues across the communications team and wider organisation. You will be able to take the lead in some areas and lend a hand in others. You will have great people skills and will be comfortable working with people from all walks of life, from your communications colleagues to our case studies to Directors and Board Members.

Your experience

• Proven track record of success in a dedicated PR role, ideally within a charity, public sector, or purpose-driven organisation.
• Demonstrable experience in developing and executing successful media relations strategies, securing high-profile coverage.
• Expertise in crisis communications and issues management, with the ability to respond effectively under pressure.
• Strong understanding of the UK media landscape and established relationships with key journalists.
• Exceptional written and verbal communication skills, with the ability to translate complex information into clear, compelling narratives for diverse audiences.
• Strong understanding in managing and optimising digital communication channels, including social media strategy and content.
• Ability to work autonomously, manage multiple projects, and thrive in a fast-paced environment.
• Experience working with or for disabled people's organisations or charities.
• Understanding of public affairs or policy influencing.
• Experience partnering with and managing external agencies or consultants.
• Experience of line management.

Are you a Product Development Manager looking to make a significant and critical impact?

The Royal College of Radiologists are looking for a Learning Programmes Development Manager to lead the design, development, Go To Market planning and launch of new short courses. In this role you’ll drive horizon scanning and ideation, lead cross-functional teams, and shape our portfolio to meet both educational and commercial goals.

RCR Learning supports the professional development of clinical radiologists and oncologists throughout their careers. We design and deliver  innovative learning programmes that respond to the real challenges of clinical practice. Our portfolio includes in-person, live online and blended courses alongside lecture series and conferences and we’re ambitious to grow.
In this is strategic, hands-on role you’ll shape our portfolio, drive innovation, and deliver high-impact education that improves patient care.

What you’ll do: 

• Own and manage the new product development (NPD) process for live and blended learning programmes. 
• Lead the end-to-end design, development and pilot delivery of CPD courses and other learning programmes.
• Lead go to market (GTM) planning and execution for new and re-launched learning programmes to achieve RCR Learning’s commercial targets.
• Plan, undertake and synthesise market research and user testing activities to ensure new products are innovative, meet market demand and are financially viable.
• Lead reviews and redevelopment of existing short courses, ensuring products evolve to meet learners’ needs and market changes.

What you’ll need: 

• Proven success in developing programmes which blend educational rigour with industry/market relevance.
• Strong experience in learning design, product development and GTM planning.
• Commercial acumen and a user-focused mindset.
• Excellent communication and stakeholder management skills.
• Ability to lead and inspire cross-functional teams.

You’ll be part of a passionate, collaborative team committed to improving patient care through education. We offer a supportive environment, opportunities for professional growth, and the chance to make a real impact in the medical education space.

If you bring experience in product development, learning design for mid-career professionals and a commercial outlook, we’d love to hear from you.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

DATA, IMPACT AND EVALUATION OFFICER

Early applications are encouraged - we may conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.

About the role 

We’re looking for someone who can help Likewise understand, evidence and communicate the difference our work makes — for people, for our community, and for the wider system we’re part of.

The Data, Impact and Evaluation Officer will hold and develop our monitoring and evaluation functions, ensuring they reflect the relational nature of our work. Understanding our data, demonstrating our impact, and telling our story in a compelling way are central to our organisation’s strategy going forward. Whether that’s about generating the income to do our work, making sure more people can access our services, or reporting to funders on the social impact of their investment, this role plays a vital part in ensuring our story is well evidenced, well told and widely understood.

This role combines technical ability in data, reporting and evaluation with relational and strategic strengths in collaboration and influence. You’ll work closely with Service Leads, our Fundraising Manager, Wellbeing Support Workers and Volunteers to ensure that data is rigorously collected, recorded, analysed and interrogated. Where you spot gaps in our systems and processes, you’ll lead on designing and implementing solutions.

You’ll also act as Likewise’s lead for GDPR and data protection, ensuring we handle all information ethically, safely and in line with our values.You’ll also act as Likewise’s lead for GDPR and data protection, ensuring we handle all information ethically, safely and in line with our values. 

Key responsibilities 

1. Data and systems 

• Review Likewise’s current data systems and processes and build an understanding of our current strengths, challenges and opportunities for improvement. 

• Establish and manage user-friendly, intuitive data collection processes that reflect the realities of our frontline work. 

• Ensure the quality, consistency and completeness of data across services, supporting accurate reporting and insight. 

• Maintain and develop Likewise’s monitoring and evaluation framework, ensuring alignment with organisational priorities and funder requirements. 

• Lead on the improvement of digital systems (e.g. CRM, data dashboards) to make data easier to use and learn from. 

• Lead on GDPR and data protection, including overseeing data management and storage practices, coordinating team training and acting as first point of contact for any data protection 

2. Analysis and reporting (supporting fundraising and contracts) 

• Work with the Fundraising and Communications Manager to generate robust evidence and stories for funding bids and reports. 

• Provide accurate, insightful data to demonstrate need, reach and outcomes for current and prospective funders. 

• Contribute to reporting cycles and project monitoring for grants and commissioned work. 

• Help identify and articulate trends or insights that strengthen our funding cases and future proposals. 

3. Demonstrate and evidence impact 

• Analyse quantitative and qualitative data to show outcomes, learning and social impact. 

• Produce clear, engaging reports and summaries for internal learning and external audiences. 

• Develop or refine theories of change and outcome measures that capture relational and person-centred change. 

• Draw on wider research and evidence to contextualise and strengthen our impact story. 

4. Stories and case studies 

• Build engagement and understanding across the team in the how and why of data and story collection — fostering curiosity, ownership and care. 

• Work with staff, students and volunteers to collect stories, vignettes and quotes that bring our work to life. 

• Collaborate with the Fundraising and Communications Manager to share stories in accessible, ethical and creative ways — through reports, social media or campaigns. 

5. Support service improvement and learning 

• Help teams use data and feedback to reflect, learn and adapt — making learning relevant and motivating. 

• Provide practical training and tools to build confidence and data literacy across teams. 

• Support Directors and Leads to interpret learning and feed insights into service design and development. 

Onboarding and immersion 

• Spend time in the early weeks embedded in our work — shadowing staff, students and volunteers across our 1-1 and community activities. 

• Use this experience to ground frameworks, reporting and data practices in the lived reality of our work. 

About you 

We’re looking for someone who combines curiosity and rigour — someone who can handle data confidently, but also cares about the human story behind it.

You’ll thrive at Likewise if you are self-motivated and adaptable. You’ll need to be comfortable with uncertainty, autonomy, and enjoy working in an environment that’s collaborative and ever-evolving. You may find it harder here if you prefer fixed structures, clear hierarchies or rigid processes — the way we work asks for flexibility, shared responsibility and mutual accountability.

Essential 

• Experience in monitoring, evaluation, data or research within a charity, public sector or community setting. 

• Experience working with CRM or case management systems. 

• Strong analytical skills (quantitative and qualitative) and confidence with tools such as Excel or Power BI. 

• Ability to design or refine data collection frameworks and indicators. 

• Excellent written communication, able to translate data into compelling insight and learning. 

• Strong relationship-building and influencing skills, with the ability to collaborate across teams. 

• Organised and self-motivated, with attention to detail and follow-through. 

• Reflective and values-driven, comfortable with complexity and nuance. 

Desirable 

• Understanding of relational or trauma-informed approaches to care and support. 

• Experience in the mental health, social care or community sector. 

• Experience supporting organisational learning or delivering training. 

• Qualification in social research, data science, or a related field. 

The Role
We are looking for a Monitoring & Evaluation Officer to support our colleagues to understand their programmes, embed good measurement practices, and generate actionable insights for improvement. The role sites in the Understand chapter which consists of data analysts, researchers, and evaluators. We are data, evidence, and insight-driven. 
 
What you'll do

• Guide and advise colleagues to help increase awareness of the importance of good monitoring and evaluation.
• Collaborate with staff across the charity to support them to create or improve programme monitoring and evaluation.
• Use your expertise to contribute to how we understand National Deaf Children's Society's impact.
• Transform data into communicable and actionable insight.
• Work closely with Understand chapter colleagues to share skills and support mutual development.

 
What you'll need

• Excellent skills and experience in research & evaluation design, data collection, data analysis and visualisation, and producing insights.
• Understanding that working in insight generation in the third sector can be a balance between robustness and pragmatism.
• Ability to work proactively and independently.
• Great communication skills.
• Strong digital skills and a sound understanding of Agile values & principles.
• A criminal record check / DBS disclosure (if offered the position) - this is done in the contracting stage.

What you'll get

• Home-based working with flexible hours.
• 25 days holiday - plus an additional 3 days at Christmas (& bank holidays).
• Pension (5.5% employer contribution).
• Healthcare Cashplan.
• Annual performance-based salary increase.
• Employee Assistance & Wellbeing Programmes.

 
What we do 
The National Deaf Children's Society are the leading charity for deaf children. We give expert support on childhood deafness, raise awareness and campaign for deaf children's rights, so they have the same opportunities as everyone else.

Disability Confidence 
We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification. Please contact us at [email protected] with any accessibility or reasonable adjustment enquiries.
 
The National Deaf Children’s Society is a registered charity in England and Wales no. 1016532 and in Scotland no. SC040779.

The role

As Project Manager of a new, three-year partnership project working with military support organisations, you will lead the planning, delivery and performance monitoring of a national programme offering bereavement support to those affected by military deaths. This role requires a balance of excellent organisational skills, partnership management and internal project team management. You will also be expected to have or develop a compassionate understanding of the sensitivities surrounding grief, trauma and military culture.

The postholder will be responsible for implementing project structures, ensuring the delivery of all aspects of the programme, reporting progress to internal and external stakeholders, resolving challenges and providing persuasive and effective leadership of the project to strengthen the networks of care within military and civilian communities.

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. 

The closing date for applications is 5th December 2025. We reserve the right to close applications early as we will interview on a rolling basis as candidates apply. Please be advised that if you do not hear from us by 19 December, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.   

​About the role   

We are looking for an experienced, enthusiastic, and energetic supervisor or team leader to take up a full-time role within our organisation as a Project Supervisor to be part of our small and dedicated team. The role will be based in Southwark as well as potential for wider London working as you will be part several innovative housing projects in London supporting vulnerable households to sustain their tenancies. As well as a team line manager, you will be maintaining and developing partnership with the Council’s housing officers, solicitors, landlords, community services, social prescribers, and mental health support workers to ensure tailored support can be offered for each client. The objectives of these programmes are to avoid evictions, sustain tenancies, increase employment opportunities, improve wellbeing, and increase educational outcomes. You will be working in partnership with other stakeholders such as schools and local authorities to improve family health, build relationships and engage families and individuals and their networks of support.    

About you   

We are seeking an experienced and motivated professional to join our team. The ideal candidate will have a strong background in staff management and project leadership, knowledge of housing polices, and with proven experience working with individuals who have complex needs. 

You will be responsible for managing and developing partnerships, supporting data collection for reports and monitoring, and contributing to quality assurance processes. In addition, you will hold a small caseload, providing direct, holistic support to individuals as part of your role. 

We’re looking for someone who is enthusiastic, self-motivated, and highly organised. You should be confident working independently, with a genuine passion for driving positive change. Strong interpersonal skills are essential, along with the ability to provide holistic support and think creatively to find solutions. 

You will have:

• Experience leading and supervising other support workers, or volunteers, including delegation, training, and mentoring. 

• Ability to monitoring staff performance, and ensuring continuous professional development 

• Demonstratable experience of building and maintaining partnerships with stakeholders, statutory and  community organisations 

• Understanding of housing law, direct experience of working in partnership housing associations, local authorities, homeless organisations and public sector stakeholders  

• Good understanding of policy and procedures related to homelessness, benefits and housing market  

• Experience of organising project delivery and development 

• Experience of writing reports to showcase records and impact 

• Ability to work sensitively and empathetically with people in vulnerable circumstances

About Kineara   

Kineara is a unique community interest company that supports people in poverty across London who facing barriers to housing, employment and education. We break down barriers, provide holistic support for families, vulnerable adults, and school pupils, and deliver intensive one-to-one interventions to those in need of extra help through challenging times. We use holistic, trauma-informed methods, partnership working and a flexible, non-judgemental approach that puts the needs of those we work with first.

Libraries Connected is seeking a Research and Evaluation Manager to join our newly formed Policy, External Affairs, and Research Team. This is a unique opportunity to shape and deliver impactful research and evaluation across the public library sector.

You’ll lead internal research and data projects, provide in-house evaluation for programmes, and manage external research partnerships—including with academic institutions. Your work will directly inform advocacy, communications, and strategic decision-making.

We’re looking for someone with strong research and analytical skills, experience in managing complex data, and the ability to translate findings into accessible outputs. You’ll be collaborative, detail-oriented, and confident working independently across multiple projects.

Purpose
This is an exciting new role supporting the planning and delivery of the marketing and communications activity within a leading mental health charity.
We are looking for someone with a love of producing engaging digital and visual content, who will be excited to manage the Trust’s social media presence and social media channels. The postholder will maintain a strong, consistent brand identity across all materials and ensure content supports fundraising, awareness, and charitable activities.
As the Content and Creative Marketing Manager, your role provides significant
contribution to the organisation’s overall communications strategy and has operational leadership for marketing and campaign management, with particular responsibility for the development and delivery of creative, high-quality design and content that brings the Trust’s mission and impact to life across all channels.

Key responsibilities and duties:
Creative Content and Design

• Lead on the creation and delivery of digital and visual content across all platforms, ensuring consistency with brand and tone of voice.
• Produce high quality visual and multimedia content, including graphics, photography, podcasts, and video, for use across web, email, and social media.
• Design marketing and campaign assets (including printed materials such as posters and leaflets), using tools including Adobe Creative Suite, Canva, CapCut, Indesign, Photoshop and Illustrator ensuring materials are accessible and on-brand.
• Develop templates and style guides to support consistent, efficient content production across the organisation.
• Commission and manage external creative partners (e.g. designers, videographers, photographers) when required.

Social Media Management

• Oversee the Trust’s social media strategy and day-to-day content planning, ensuring platforms are vibrant, engaging, and aligned with key messages.
• Develop and implement creative campaigns to grow reach and engagement across all social media channels.
• Monitor performance and use analytics to inform content development and scheduling.
• Stay up to date with social media trends, tools, and formats, identifying opportunities to innovate and test new approaches.
   

Team Collaboration and Coordination

• Work collaboratively with colleagues to plan, develop, and deliver engaging content for digital channels, newsletters, and campaigns.
• Work closely with the Marketing and Communications Manager to ensure creative content integrates effectively with campaign planning and digital strategy.
• Collaborate with colleagues across the charity to source stories, visuals, and opportunities for content creation.
• Maintain an organised content calendar and library of creative assets.
• Line manage and/or mentor junior colleagues (as applicable) to support them to deliver excellence across all communication and marketing activities.
• Other duties as may be reasonably prescribed by the trust, appropriate to the grade and responsibilities of the post.

Monitoring and Evaluation

• Track and report on engagement metrics across digital channels, drawing insights to inform future content.
• Contribute to team reporting on communications performance and impact.
• Maintain awareness of audience preferences and trends to shape future content direction.

General responsibilities and duties

• Ensure that systems and processes are used as expected, and that our database is being updated and utilised as the central source of information.
• Provide regular updates on progress against agreed objectives and contribute to wider departmental reports as required.
• Ensure compliance to data protection, safeguarding, confidentiality and relevant organisational policies and procedures.
• Liaise with a wide variety of people and organisations including supporters of the charity, trainers and funders.

To apply
If you would like an informal discussion about the role with our Head of Communications, this can be arranged via email to recruitment(at)charliewaller(dot)org
The deadline for applications is 12 noon on Sunday 30th November 2025.
Please submit via your chosen job website, or send your CV, a portfolio of creative work, and a supporting statement to recruitment(at)charliewaller(dot)org. We ask that you structure your supporting statement, by providing relevant information under person specification bullet points (combining these if multiple points are effectively responded to by one experience). Please try to keep your supporting statement to a maximum of 800 words, excluding headers. Applications will not be considered without a portfolio and a supporting statement.
You will hear back from us by Wednesday 3rd December, if not before and should you be shortlisted, an interview will take place w/c 8th December and will involve a competency interview along with a short design based task relevant to the role.
We will provide details about the task 24 hours in advance to allow candidates time to prepare and we will also provide 50% of the interview questions in advance so that all candidates can perform at their best.

Job Purpose 

• Oversee the delivery of a high-quality programme of community activity and engagement across three London Boroughs.

• Develop and grow our community engagement offer to ensure the needs and preferences of older people are being met. 

• Manage, lead and motivate a team of experienced community engagement officers, centre managers and lunch club coordinators. 

• Ensure a well-evidenced, high-quality and responsive service is delivered to clients with professionalism.

• Ensure that all team members are equipped with the knowledge and resources necessary to deliver and continuously improve our offer. 

Key Tasks 

• Day-to-day management and leadership of the Community activities team comprising paid staff and volunteers, ensuring a strong team culture and their ongoing professional development.

• Support and develop your direct reports to include supervision, annual appraisal, planning of continued professional development opportunities and training needs. 

• Support and develop your team including team meetings, consultation and feedback sessions and establishing a culture of continual improvement.

• Collaboration with managers across the organisation to ensure consistency of management practice and joined-up service delivery.

• Work with the AUKEL Communications team to plan and deliver accessible programme information to a range of audiences across multiple channels.

• Lead and oversee the monitoring, recording and reporting of all activity within the programme area; ensuring the service is meeting key performance indicators (KPIs), identifying and flagging any concerns and taking proactive action to address this; ensuring that internal and external stakeholders receive accurate and timely reports.

• Work collaboratively with other agencies providing aligned services, opportunity-spotting, cross referrals, maintaining excellent working relationships with all external stakeholders.

• Support the Head of Community to ensure that evidence of the wider impact of our offer is spotlighted and presented to a wide range of stakeholders.

• Manage the budget, sign-off expenses, and ensure projects are delivered to budget, liaising with the Finance Department as necessary. 

• Support the Head of Community with generating funding e.g. being actively involved in consultation of possible projects, providing activity data, opportunity spotting, and/or supporting the production of tenders. 

• Contribute to the organisational objectives contained with AUKEL’s 5-Year strategy and actively identify opportunities for development, fundraising and systems improvement.

• To undertake any other duties within the competence of the post hold as may be required from time to time for the smooth running of Age UK East London.

• To undertake all duties in line with Age UK East London policies and procedures (e.g. Health & Safety, Complaints, Confidentiality, Equal Opportunities). 

Person Specification 

Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply! 

Experience 

Essential 

• Of delivering high-quality community-based support/services.  

• Of service recording and reporting.   

• Of leading and motivating colleagues to deliver impactful services.  

• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their carers.  

• Of effective collaboration with internal and external stakeholders. 

Desirable

• Of providing services to older people. 

• Of supporting and contributing to successful applications to funders.  

• Working experience within East London 

Knowledge & Understanding 

Essential 

• Understanding of, and expertise in, the care and support needs of older people. 

• Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.  

• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers.  

Desirable

• Knowledge and understanding of specific approaches and programme addressing specific older people’s needs e.g. falls prevention; dementia. 

Skills/Attributes 

• Excellent spoken and written communication skills. 

• Excellent IT skills  

• Ability to give and receive feedback in a thoughtful, reflective and impactful way.   

• Can demonstrate commitment to AUKEL values (accountable, kind, flexible, inclusive, collaborative). 

• Commitment to learning and development and reflective practise.  

Desirable

• Fluency in one or more of our community languages. 

• Strong connection with, and knowledge of, the London boroughs of Hackney, Tower Hamlets or Newham. 

Additional Requirements  

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS)  

• Flexibility in working hours to meet organisational needs.  

Location: You can be based near one of the following office locations - Birmingham, Glasgow, Liverpool, London, Manchester or Newcastle. 

We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.  

Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are very open to flexible working arrangements such as part-time, compressed hours and/or flexitime.

Ideal start date: Flexible, as agreed with candidate 

Annual leave: 36/37 days (England & Wales and Scotland respectively - includes bank and public holidays and three days to be taken between Christmas and New Year) plus up to 3 days additional annual leave increasing with length of service.

We also offer a Holiday Buyback scheme where you can purchase up to 1 working week additional annual leave per year

Other benefits: 

• Cycle to Work Scheme
• Employer pension contributions of 5%, plus salary sacrifice contribution the equivalent of Employer National Insurance
• Employee Assistance Programme available to staff and their family
• Flexible work options such as hybrid working, flexitime, part-time

The Opportunity 

As our Senior Evaluation Coordinator you’ll drive forward how we measure and share our organisation’s impact.

You’ll own our monitoring and evaluation framework and use this to design smart and robust ways to measure how our work creates change.

You’ll lead our annual data collection processes and cycles, collaborating with other teams to collect and share key outcomes data, both internally and externally.

From crafting data methodologies to generating insightful reporting for stakeholders, this role is ideal for someone who loves delving into data, analysing and communicating trends and working with others to make a difference. 

1. Designing how we measure our impact

• Shape evaluation questions and themes to explore, design the methodology, and consider data required to conduct robust analysis  

2. Evaluating our interventions

• Manage the yearly impact evaluation to further the organisation’s understanding of its effect across our three interventions:  
  •  on students’ outcomes, including student university destinations and longer-term graduate outcomes  
  •  on the outcomes of our employer influencing work, including the impact of the Social Mobility Employer Index  
  •  on the outcomes of our campaigns work  

3. Data collection and performance management​

• Develop and manage data analysis and visualisation tools and processes, such as PowerBI, to present monitoring data  

4. Reporting and sharing our impact

• Consolidate analysis findings, and present them to various audiences to enable conversations around the development of our work  

See attached job description for more detail on the key responsibilities in the role

Person Specification/Skills

Monitoring & Evaluation

• How to run an evaluation project, and manage it throughout the full project life cycle, i.e. planning, data collection, analysis, and dissemination  
• How to create and implement plans and/or processes, including administrative systems and robust evaluation processes 

Systems

• How to use databases, data visualisation tools and CRMs, underpinned by strong IT skills and the ability to learn and build capability 

How to Apply

Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59pm, Sunday 23rd November: 

1. A cover letter outlining your suitability and motivation for the role (no more than 500 words)
2. Give an example of when you have evaluated the impact of a programme, intervention or project, the steps you took and skills you used (no more than 800 words) 

Please note that generic applications and CV’s will not be considered.

F6IT helps children and young people, aged 0-25,with additional needs and disabilities, with their families and friends, get active, connect and have fun.

We offer accessible and inclusive fitness, clubs, leisure activities and support that break down barriers, reduce isolation and boost physical and mental wellbeing. 

About Our Role

You will contribute to the strategic direction of F6IT ensuring we achieve our vision where disabled children and young people with their family and friends can together and inclusively, enjoy a rewarding life which is fun, beneficial and above all fulfilling. 

As the Operations Manager you will work with the CEO and Trustees to manage and oversee the operations and administration in line with the strategic direction of F6IT.  This will include a variety of different task and activities.

Main Responsibilities

• Lead day to day management of all F6IT activities. This includes the planning, delivery and evaluation of inclusive events, clubs and fitness activities
• Coordinate Coaches, Session Leads and Volunteers to ensure activities and session are well planned and staffed
• Work with the Social Media Lead to advertise and promote activities and events
• Develop and monitor kdy performance indicators (KPIs) and analyse data to identify trends and areas of improvements
• Work with CEO and Trustees to develop and plan new events, clubs and fitness activities
• Oversee bookings, payments and banking related to events and activities
• Track DBS checks, mandatory and additonal training for all Volunteers, Staff and Trustees
• Take responsibility for compliance with health and safety, safeguarding and risk management   

Essential Experiences and Skills

• Strong organisational and administrative skills
• Strong interpersonal and communications skills written and verbal
• Good problem solving skills 
• Ability to adapt to changing priorities
• Solid experience with MS Office and Payment systems
• Previous experience in a similar role
• Hold a valid UK driver's licence and able to drive to attend the office and activities in South-West Surrey

This post is subject to an enhanced disclosure application to the Disclosure and Barring Services​