Monitoring and evaluation manager jobs

You hold a critical and integral role for the growth and development of the DEC’s website and digital marketing, taking an audience and insight led approach to innovation and supporter engagement. The role builds on various workstreams, projects and innovation processes that have been developed in recent years.

You will be digitally astute with expertise in paid media and digital product development, and a confident communicator, who project manages with ease and leads and engages with diverse internal & external stakeholders to develop an effective, responsive and agile approach to fundraising and supporter engagement in the digital environment. You must have demonstrable knowledge of UX principles and tools, a working knowledge of Drupal (or equivalent CMS), HTML and CSS, and excellent knowledge of digital analytics, particularly Google Analytics and social platform analytics.

Key Responsibilities for this role, include:

Website Management: Act as Product Owner, oversee roadmap, UX testing, security, hosting, and SEO.

Digital Fundraising: Manage paid search, social media, programmatic advertising, and evergreen campaigns; optimise performance and ROI.

Innovation & Strategy: Develop new digital tools, lead AI strategy group, drive product development from ideation to MVP, and foster a culture of innovation.

Stakeholder Engagement: Collaborate across teams, manage external agencies, and lead digital collaboration with member charities.

Financial & Risk Management: Oversee £100k+ budgets, ensure compliance, report on performance, and mitigate digital risks.

Digital & Innovation Strategy and ensure adherence to legal and ethical standards, maintaining best practices in equality and accessibility.  Design and deliver programmes that build awareness and capability around inclusive behaviours.

Data & trends: Monitor, analyse, and report on D&I metrics to measure progress and inform future actions. Stay ahead of trends, lead new initiatives, and represent the organisation in external forums to promote our commitment to inclusion.

If you are are able to confidently pick up and adapt to new technologiues and systems, can communicate digital technology to non-rechbnical audiences and have outstanding planning, organisaitonal, project and time management abilities & skills, then we would love to hear from you.

How to apply

If you have the skills and passion for this role, please apply by 9am, Monday 09th February 2026.

We are unable to support applications for our vacancies if you do not have the right to work in the UK

The DEC is an equal opportunities employer and provides opportunities to learn and grow in an inclusive, supportive, and productive environment. We encourage applications from anyone who can meet the criteria, regardless of gender, race, age, disability, sexuality, or religion.

The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

By applying, the job applicant confirms their understanding of, and consent, to these recruitment procedures.

Human Resources Manager (maternity cover)

Salary: £45,000-£50,000 / year

Location: Our offices are in Toynbee Hall, East London, but we welcome applicants from across the UK who do not wish to relocate. You should be willing to travel to our London office for team and project meetings up to six times per year. Project related travel costs will be reimbursed

Hours: Four to five days a week (flexible – minimum 28 hours/ week). The Young Foundation supports a 4.5 day working week and staff work this, wherever possible (pro rata for those working less than a 35-hour week)

Contract: Up to one year fixed term contract. Start date March 2026

Benefits: 25 days annual leave plus three office closure days between Christmas and New Year. We also provide two wellbeing days per year. Staff are signed up to one of two pension schemes and access a personalised well-being budget through Better Space. All employees also have access to our Employee Assistance Programme.

About The Young Foundation

The Young Foundation is a not-for-profit organisation driving community research and social innovation. We bring communities, organisations and policymakers together to understand the issues people care about and support collective action to improve lives. We involve communities in research and innovate together to inspire positive change.

About the role

We are looking for an experienced HR professional to lead and run the HR function at both a strategic and operational level, providing expert guidance and leadership across the organisation. You will provide high-level support to the Chief Executive and Chief Operating Officer, ensuring the timely and effective delivery of HR services, both internally and with external partners.

This role is particularly suited to a confident, adaptable HR leader who can support and guide the organisation through a period of significant change, including the transition to a new CEO. You will play a key role in shaping organisational culture, embedding change initiatives, and ensuring HR strategies align with business objectives and values.

The successful candidate will combine strong operational HR expertise with strategic insight, acting as a trusted advisor to senior leaders while maintaining high standards of governance, compliance, and employee experience.

About you

We are recruiting an experienced Human Resources Manager with a strong track record of providing strategic HR leadership at a senior level, ideally within the charity or social impact sectors. You should have extensive experience in employee relations, performance management, and organisational development, with the ability to advise senior leaders and resolve complex HR issues with discretion and professionalism.

This role would suit a motivated self-starter with a passion for the work we do, someone who can work independently while also influencing and collaborating with senior teams and trustees. You will have a deep understanding of inclusive recruitment, employment law, payroll, pensions, and HR systems.

You should be a proactive, CIPD Level 7-qualified professional (or equivalent senior-level experience) with the ability to embed equality, diversity, and inclusion into all aspects of HR practice. Strong stakeholder management, strategic thinking, and the ability to turn people insights into actionable organisational improvements are essential.

Process

This is a two-stage application process. The first stage will involve an interview, and the second stage will consist of an interview and a potential task.

First stage interviews will take place w/c 2 February 2026 (online via MS Teams)

Second stage interviews will take place w/c 9 February 2026 (In-person at our office). There might be an opportunity for final candidates to meet the incoming CEO.

The Young Foundation is an equal opportunities employer and as part of our commitment to increasing the diversity of our team we actively encourage people from Black and Ethnic Minority or other under-represented groups to apply for this role. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

You must have the right to live and work in the UK. Applicants who require a work permit in order to take up employment will not be considered.

MONITORING AND EVALUATION  CONSULTANT

Client: Democratic Progress Institute (DPI)

Project Title: Supporting Peace Through Dialogue by Engaging the Leading Actors and Civil Society in Türkiye

Duration: 18 months

Location: Remote in UK (Flexibility to come to London office if required)  

Start Date: ASAP

Background

The Democratic Progress Institute (DPI) is an independent non-governmental organisation established in consultation with international experts in conflict resolution and democratic advancement in Türkiye and the region. DPI seeks to promote peace and democracy building through strengthened public dialogue and political engagement.

Through its Foreign Policy Instruments (FPI), the European Union is funding an 18-month programme on supporting inclusive dialogue and peacebuilding in Türkiye.

Purpose

The purpose of this assignment is to design, set up, and operationalise a functional M&E framework that will enable systematic data collection, analysis, reporting, and learning throughout the project lifecycle.

DPI is looking for an experienced M&E consultant to conduct baseline and final evaluations of the project, as well as design all the monitoring and evaluation tools to meet our KPIs for the EU project.

The consultant will:

· Conduct baseline and endline evaluations of the project..

· Establish  monitoring and evaluation tools, and reporting systems.

· Ensure alignment with donor requirements and international M&E standards.

Key requirements

- Degree (or qualification) in M&E, Statistics, Development Studies, or comparable professional experience.

- At least 5 years’ experience designing M&E systems for NGO projects.

- Additional 2+ years’ experience working as an independent consultant.

- Knowledge and experience of M&E for EU projects.

- Strong experience with logframes, results-based management, and donor compliance.

- Proven skills in data collection tools and analysis software.

UK-based remote role. Should be flexible to come to London office if required. (TBC with Head of Programmes)

We are looking for a creative communications professional with an interest in monitoring, evaluation, and learning (MEL), or vice versa. You will help embed more consistent, robust 

approaches to evidence, learning and communications across the organisation, with the aim of improving service quality and better demonstrating our impact to our community, partners and funders. 

This is a 12-month fixed-term role, with the primary goal of strengthening our communications and supporting our MEL processes across the organisation. There may be potential to extend the contract, depending on organisational needs and funding. 

You will be well supported by the Head of Programmes and Impact and work closely with Programme Managers to support the collection of impact data in meaningful ways — not just to meet funder requirements, but to inform learning and improve delivery. You’ll work closely with our Advocacy, Research and Campaigns manager to support the delivery of strategic communications and will play a key role in communicating our impact - using our branding guidelines - via social media channels, our website and internally. 

This is a great opportunity for someone who is excited about making data meaningful and useful for social justice work and understands the power of communicating impact via visual and social media. You are comfortable working in multicultural and multilingual settings and have a track record of working in MEL or in communications. While we’re looking for someone who can take initiative and contribute from early on, we’ll make sure you have the support you need to get to know our work and succeed in the role.

Key responsibilities

Communications 

• Take a lead on content creation for IRMO’s social media and website, writing engaging, accessible copy and creating engaging visuals suitable for a range of audiences 

• Work with the programmes team to create impactful content communicating impact data and learnings to all IRMO stakeholders

• Support with the management of IRMO’s website

• Helping to build an internal understanding of how effectively evaluating our activities supports the delivery of our communications and wider organisational objectives

Monitoring, Evaluation and Learning 

• Support teams with day-to-day data collection, in line with project and funding requirements.

• Collect qualitative data to generate useful insight and evidence e.g. through interviews or case studies 

• Contribute to funding applications with relevant data and impact evidence.

• Support the coordination of external impact reporting to funders and stakeholders 

• Support quarterly and annual reporting across programme areas 

• Support internal learning processes through participatory evaluations, feedback tools and workshops 

Person specification

Essential 

• Excellent verbal and written communication skills in English and good communication skills in Spanish or Portuguese

• 2+ years experience in a MEL, research or communications role, ideally in a community or non-profit setting

• Strong analytical skills, including experience using digital tools to manage and analyse data such as spreadsheets, databases and survey platforms

• Excellent interpersonal skills – able to work collaboratively, build relationships across teams

• Commitment to IRMO’s values, including anti-racism, anti-oppression, and community-led approaches, and an understanding of the issues facing migrant communities in the UK – particularly Latin Americans

Desirable 

• Experience in using Canva, Adobe tools or similar to design engaging and creative graphics for social media or printed materials

• Experience using CRM systems such as Views, Salesforce or Dynamics 365 

• Experience working with both quantitative and qualitative data to generate learning, demonstrate impact and inform-decision making 

• Experience facilitating learning and reflection processes, supporting services to adapt based on evidence

• Understanding of data protection standards (including GDPR) and ethical MEL or communications practices

We aim at all times to recruit the person most suited to the job and welcome applications from people of all backgrounds. We particularly encourage applications from people who identify as members of minoritised groups, and from Latin Americans and people with lived experience of the immigration and asylum system, to reflect the community we serve. 

Location: The Baytree Centre, London

Hours: 28 hours per week (4 days, to be agreed between Monday–Friday, 9AM–6PM)

Salary: £35,000–£39,000 per annum (FTE, pro‑rated according to hours worked)

Application Process: Please see the full job description; application form and instructions for applying on our website. Applications are reviewed on a rolling basis, so early applications are encouraged.

Eligibility: This role is open to women only under Schedule 9, Paragraph 1 of the Equality Act 2010. Applicants must already have the right to work in the UK; visa sponsorship is not available.

Contract: Permanent

About the Role

As Corporate Partnerships Manager, you will drive Baytree’s corporate fundraising by developing innovative partnership opportunities, nurturing strong relationships, and securing income and strategic support. You will work closely with the Fundraising & Communications Director to shape and deliver the organisation’s corporate partnerships strategy. This is a hands‑on and impact‑driven role for someone who enjoys relationship‑building, strategic thinking, and contributing to a mission supporting women and girls.

Key Responsibilities

Partnership Acquisition & Stewardship

• Identify, secure, and grow new corporate partnerships delivering income, pro bono support, gifts‑in‑kind, and strategic value.
• Create compelling pitches, proposals, and case studies.
• Steward existing partners and produce high‑quality impact reports.

Fundraising Campaigns & Events

• Lead the planning and delivery of major fundraising campaigns (e.g., The Big Give, Baytree anniversaries).

Cross‑Team Collaboration

• Work closely with internal teams to align partnerships with organisational priorities.
• Coordinate with service delivery to offer opportunities such as career insight days and work experience.
• Partner with the Volunteer Manager to deliver purposeful corporate volunteering.

Other Responsibilities

• Ensure GDPR compliance and accurate reporting on Views and Beacon CRM.

What we're looking for

Essential

• Proven experience in securing and growing corporate partnerships.
• Strong communication, influencing, and relationship‑building skills.
• Ability to meet funder requirements, including monitoring and evaluation.
• Highly organised, detail‑oriented, and committed to confidentiality.
• Strong commitment to Baytree’s mission and openness to its Christian ethos.

Desirable

• Experience working with women and girls in disadvantaged communities.
• Experience managing or coordinating projects or volunteers.
• Familiarity with CRM and data platforms such as Beacon, QuickBooks, or Views.

Role description:

We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as our Grants Manager.

This role will provide the right candidate with a rare opportunity to implement, embed and oversee the delivery of the Charity’s £2.5 million dedicated grant programmes from pre to post award.

Covering four programmes (Patient Care, Research & Development, Clinical Innovation and Staff Education & Improvement), the post holder will be responsible for managing circa £2.5M of expenditure each year, ensuring they deliver impact for patients, staff and donors.

This is a unique opportunity to work within the hospital environment where the projects we fund are delivered, supporting clinical staff to access funding to directly improve patient care. You will be vital in cultivating these in-hospital relationships.

This role will be key, as continue our ambitious new strategy to grow our reach and impact, and this opportunity offers the right candidate the chance to implement new ways of working as part of the management team.

We are looking for a passionate individual with the drive to deliver this programme of work, but most important they will believe in the Charity’s mission and ensure that every aspect of our work supports its delivery.

Main responsibilities

Grant Management & Compliance

• Oversee the delivery of the charity’s dedicated grant programmes from pre to post award: Patient Care, Research & Development, Clinical Innovation and Staff Education & Improvement. The post holder will be responsible for circa £2.5M expenditure per annum ensuring they deliver impact for patients, staff and donors (grant values typically range from £2K to <£0.5M).
• Oversee the management of the charity's current grant portfolio; ensuring grants are delivered on time and in accordance with internal processes.
• Ensure compliance with financial obligations (inc. payments, reconciliations and audits) and regulatory obligations (inc. data management, grant award contracts, procurement).
• Ensure grant making processes reflects and champion current best practice.
• Develop and implement a Grants Advisory Committee.

Relationship & Stakeholder Management

• Build relationships with key stakeholders within University Hospital Southampton NHS Trust (UHS), including senior health professionals, executive team members, partners and beneficiaries.
• Work to embed the grants programmes within the hospital environment and work with UHS staff to support them in access funding through working within the hospital and regular visits to clinical areas.
• Act as primary liaison for the Charity’s grant making responsibilities, ensuring alignment with charitable objectives and 2024-2027 strategic mission 
• Provide support to Director of Operations and Resources and the Senior Leadership Team, fostering a collaborative approach to grant programme delivery in tandem with fundraising, communication and art programme goals.
• Represent the organisation at meetings, attending hospital site visits, events and other external facing activities as required.
• Implement hybrid applicant and grantee support functions (e.g. webinars, Q&A events, promotional events, annual learning events).

Strategic Planning & Funding Prioritisation

• Lead the development of the Charity’s grant-making function, working with internal and external stakeholders in identifying key funding priorities that align with the Charity’s mission and future goals.
• Develop strategies for allocating resources effectively and the ongoing review of grant programmes (aiming for continual improvement).
• Develop strategies for working in partnership with UHS for joint decision making, the effective management of capital awards and high value grant requests.
• Identify new grant opportunities and potential partnerships to diversify funding streams.
• Maximise grant impact by contributing to the business planning process.

Evaluation, Reporting & Impact

• Oversee processes for effective grant monitoring, reporting and analysis of grants portfolio.
• Develop and implement an evaluation framework for the charity’s grants programme, ensuring this is embedded and linked to organisation wide reporting mechanisms and measurable outcomes are achieved.
• Use data and insights to inform the continuous improvement of grant-making practices and programme development.
• Utilise information captured to promote grant programmes and support Fundraising and Communications Directorate.
• Support the Grants and Impact Officer.

General

• Support the line management and continuing professional development of the grants team.
• Ensure content and material is in line with Directorate of Fundraising and Communications for marketing, publications, website and social media responsibilities.
• Support the wider work of the organisation, contributing to all staff events/meetings as required.
• Support the Director of Operations and Resources in the preparation of necessary Trustee reports, annual reports and impact reports.
• Support EDI journey.

Knowledge and experience

• Substantial experience in grants management, within a relevant not-for-profit setting (e.g. healthcare charity). Post holder must be proficient with pre and post award responsibilities including assessment.
• Demonstrable track record of contributing to organisational strategy.
• Demonstrable track record of utilising grants management systems.
• Demonstrable track record of budget management.
• Proven ability in managing impact measurement of charitable programmes.
• Proven ability in Committee Management.

Skills, abilities, and behaviours

• Strong attention to detail.
• Financially proficient.
• IT proficient.
• Excellent problem solver.
• Excellent communication skills with the ability to build relationships with a wide range of stakeholders.
• Strong strategic thinking with excellent leadership skills and experience in managing and developing others.
• A passion for the Charity’s mission and a commitment to delivering high-impact programmes that enhances patient care.

The Senior Programme Manager will lead on stakeholder management for the Subject Knowledge for Physics Teaching (SKPT) programme, including senior leaders in multi-academy trusts, programme partners and funders. The postholder will also have specific responsibility for leading an effective strategy to meet programme KPIs.

The SKPT programme is DfE-funded and delivered in partnership with STEM Learning. It consists of teacher professional development modules to support those teaching physics out of specialism at Key Stage 3 and Key Stage 4 in England.

The Ogden Trust is a family charitable trust which supports the teaching and learning of physics. The Trust delivers professional development programmes for teachers of physics across England, supports schools and multi-academy trusts to improve their physics provision and works with universities to support highquality physics enrichment.

The postholder will also be required to contribute to other projects/programmes to aid the Trust’s activities, particularly regarding event management. The role occasionally involves some work in the evening and at weekends, which will be managed in line with our time off in lieu (TOIL) policy. The role will also involve some UK-wide travel.

We are looking for an experienced programme manager with strong skills in stakeholder management and communication to support the leadership of the programme.

Monitoring, Evaluation and Learning Officer

These are exciting times for the charity, and we have an excellent opportunity for a flexible and self-motivated individual with outstanding interpersonal, relationship building and collaborative skills to join the dedicated International Programmes and Partnerships Department.

Position: Monitoring, Evaluation and Learning (MEL) Officer

Location: Remote (onsite attendance is currently anticipated to be the equivalent of 2 days per month)

Hours: Full-time, 35 hours per week, 08.30-16.30, Monday - Friday

Salary: £31,428 per annum

Contract: fixed-term contract starting as soon as possible, until 9th April 2027

Closing Date: Tuesday 27 January 2026. However, we reserve the right to close this role early if a suitable candidate is found.

Interview Dates: 4th & 5th February 2026.

About the Role

As Monitoring, Evaluation and Learning (MEL) Officer, you will support the design and implementation of evidenced-based projects. This will enable the organisation to deliver high quality programmes, monitoring and evaluating impact and conducting data analysis, playing an essential role in ensuring accountability and improving information management and data quality.

Your principal duties and responsibilities will include

• Supporting the regional Programmes and Partnerships Advisors, International teams, and partners throughout the project cycle, to ensure that MEL activities and requirements are fully integrated into project and programme plans and budgets.
• Supporting the Programme Design and Impact Advisor (PDIA) to ensure that funded projects are effectively and efficiently monitored and evaluated and that learnings are captured, understood, shared and embedded into future work.
• Supporting the PDIA to promote and embed the use of the International Theory of Change and Quality Standards into ways of working.
• Supporting the implementation of, and conducting regular reviews into, the International Results Framework and associated MEL tools.
• Leading the collection, collation, storage, analysis and reporting of project and programme data, in line with the International Results Framework, to help demonstrate and communicate the impact of our international work.
• Supporting the preparation and review of internal reports in collaboration with programme staff, ensuring high-quality reporting, and that learning is captured and utilised.
• Strengthening monitoring, evaluation, feedback, and learning practices across the UK and international teams, as well as partners, through training, workshops, webinars, etc.

About You

We are looking for someone who is educated to degree level or has the equivalent in experience.

You will also have:

• Demonstrable skills in monitoring, evaluation, feedback, and learning methods; including knowledge of best practices and experience with M&E frameworks, feedback, and learning processes.
• Significant knowledge or experience of conducting quantitative and qualitative data analysis.
• Proven experience of developing MEL training and mentoring approaches, designing and facilitating participatory capacity development activities targeted to non-expert audiences.
• A practical understanding of the principal evaluation methodologies, and data collection and analysis techniques.
• Competent IT skills, including MS Office
• Well-developed written and verbal communication skills, with the ability to tailor approach for a wide range of audiences.

As part of the process, you will be asked to upload your CV and Cover Letter once you click to apply.

Benefits include

• Competitive pension.
• Life assurance – 2 x annual salary.
• Healthshield.
• 31 days holiday (including Bank holidays), rising to 34 will each full year of service.
• Wellbeing team.
• Recorded Pilates and Yoga classes.
• Long service awards.
• Healthshield plan
• Free parking.
• Subsidised restaurant and shop.

About the Organisation

The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Monitoring, Evaluation, Learning, Learning and Development, Impact, Monitoring Officer, Evaluation Officer, Learning Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

Evaluation and Evidence Specialist

We’re the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.  

We currently have around 95 staff based in England, Wales, Scotland and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious strategy, On a mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a future where nobody dies of bowel cancer. 

Job Summary for Evaluation and Evidence Specialist

This role forms a key part of a new Strategy & Insight Team at Bowel Cancer UK, which seeks to build core capabilities to enable us to be as effective as we can be for people affected by bowel cancer. The Evaluation and Evidence Specialist will be an internal leader driving a step-change in the way we understand and articulate our impact, as well as how we use evidence in our work. You will be responsible for delivering evaluations of high-priority activities, as well as supporting other teams to evaluate the impact of their area. You will drive a cultural shift in evidence-based decision making where the charity begins to move from reacting to evidence to proactively generating its own evidence. You will ensure that insight, evidence and impact are delivered in a useful way to colleagues to support planning, decisions, income generation and communications.

Main responsibilities

• Lead a step-change in the way Bowel Cancer UK approaches evaluation, impact, and evidence.
• Develop evaluation frameworks for Bowel Cancer UK’s high-priority programmes and projects, ensuring that they can demonstrate the impact of our work.
• Develop, maintain and renew a set of compelling impact statements that support Bowel Cancer UK’s brand and meets the needs of other teams in engaging their key audiences.
• Establish a programme of routine evaluation for key ongoing activities across the charity, which can demonstrate effectiveness and cost-effectiveness.
• Proactively provide analysis of internal and external evidence sources to deliver meaningful insight for the organisation.
• Support teams to identify the evidence they require, including checking to ensure evidence is used consistently and robustly.
• Develop our capability in how evidence is presented to different audiences, including through data visualisation.
• Develop and maintain a central repository for evaluation and key evidence for the organisation to use.
• Identify gaps in evaluation and evidence and develop plans for how these can be addressed.
• Provide training and development opportunities to colleagues to upskill on the best approaches to evaluation and evidence.

Safeguarding

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory basic, standard or enhanced DBS check from the Disclosure and Barring Service (DBS) dependent upon the role.
 

#Evaluation #Strategy #Insight #Data #Evidence 

Are you passionate about supporting refugees, and want to use your skills to make a difference to their lives? We are looking for a Resettlement Manager, to lead our small but committed group of caseworkers who support refugees to settle in the area and help them to rebuild their lives.

Our new Resettlement Manager will oversee our delivery of the Home Office’s resettlement schemes, which we manage in partnership with Nottingham City and County Councils. 

In this busy and varied role you will be responsible for ensuring the Resettlement Scheme is meeting its service delivery targets. You will lead and develop the team to make sure clients receive accurate information and appropriate support. You will liaise with external partners such as Nottingham City Council regarding all aspects of service delivery, and will be expected to attend relevant interagency meetings and conferences to influence positive change.

This role will involve line-management responsibilities, and you will be required to provide some casework cover during staff absences. You will also be a member of our management team, and as such will play a key role in helping to develop Nottingham Refugee Forum’s strategic aims and service delivery. 

We're looking for someone with:- 

• Minimum of two year’s recent experience of managing a team

• Minimum one year’s recent experience of providing advice and support in a paid or voluntary capacity to vulnerable people

• Experience of liaising and negotiating with partners and external agencies

• Experience of keeping work records and writing reports

• Excellent organisational skills

(Please see our Job Description and Person Specification for full information about the job, and a list of the essential and desirable criteria) 

 How to apply 
To be considered for this role please submit your CV, together with a cover letter. Your cover letter should be no longer than 2 sides of A4, and show how your skills and experience meet each of the criteria listed on the Person Specification. Please use examples. 

Deadline for applications: 23:59 Sunday 15th February 2026 
Interviews to be held: w/c 23rd February 2026 

Operations Manager (Contract, Fully Remote)
Daily Rate: £160 | Hours: 4 days per week | Location: Fully remote (UK-based)

About the Organisation:
We are a small, values-driven charity providing peer support services to bereaved adults. We are seeking an experienced and highly organised Operations Manager to oversee the charity’s general operations and ensure the effective, compliant delivery of our services.

This is an operational role, working closely with the Global Lead, Volunteer Coordinator, and volunteers with responsibility across operations, finance, safeguarding, governance, and service delivery.

Role Purpose:
The Operations Manager will lead day-to-day operational management, ensuring that systems, processes, and controls are effective, compliant, and aligned with the charity’s strategic objectives.

Key Responsibilities:

Operations Management

· Develop, implement, and regularly review operational processes in line with organisational policies and relevant legal and regulatory requirements

· Map, evaluate, and improve operational workflows, creating standard operating procedures to support consistency and scalability

· Oversee service delivery reporting, including outcome monitoring and preparation of reports for Board meetings

· Manage shared drive structures, ensuring appropriate access controls and effective archiving

· Contribute to annual strategic objectives in collaboration with the Global Lead and support delivery of Board-approved plans

· Work closely with the Volunteer Coordinator to support volunteer recruitment and coordination

Financial Management

· Oversee day-to-day financial management of the charity

· Monitor UK financial accounts and act as a cardholder for the charity’s NatWest account

· Manage and process invoices and expenses in accordance with organisational policies, seeking approval where required

· Collate financial reports from platforms including NatWest, PayPal, Stripe, JustGiving, and Meta

· Prepare regular financial reports for the Treasurer and escalate any financial risks or concerns

Grants and Foundations

· Identify, secure, and manage grants aligned with the charity’s mission and services

· Ensure compliance with funder requirements, including reporting and evaluation

· Provide regular project updates and post-project reports to funders and the Board of Trustees

Fundraising and Partnerships

· Support income diversification and fundraising activity

· Provide operational support to the Fundraising team

· Assist in the development of fundraising materials and campaigns in collaboration with the Volunteer Coordinator

· Monitor fundraising accounts and ensure accurate tracking and reporting of donations

· Ensure key fundraising information is shared across relevant communications channels

Safeguarding and Data Protection

· Act as the Designated Safeguarding Lead and primary point of contact for safeguarding matters

· Assess and report safeguarding concerns to statutory bodies and the Trustee Board as required

· Signpost individuals involved in incidents to appropriate support services

· Advise the Board of Trustees on safeguarding policies, procedures, and training requirements

· Oversee data recording, storage, and breach management in compliance with GDPR

· Liaise with the Information Commissioner’s Office (ICO) on mandatory reporting

· Maintain and update privacy policies and ensure ongoing GDPR compliance

Service Delivery

· Oversee peer support services, including facilitator training and meeting scheduling

· Support recruitment of meeting facilitators and volunteers

Policy Development

· Draft, review, and update policy documentation in partnership with Trustees where appropriate

Reporting and Contract Management

· Report directly to the Global Lead, who is delegated by the Trust Board to manage priorities, performance, and contractual arrangements for this role

Person Specification:
The successful candidate will demonstrate:

· Significant experience in operations management, preferably within a charity or not-for-profit setting

· Strong organisational and administrative skills

· Experience of financial oversight, reporting, and compliance

· A sound understanding of safeguarding and data protection requirements

· The ability to work independently and manage competing priorities

· A professional and values-led approach aligned with peer support principles

Eligibility:
Applicants must reside in the UK and have the right to work in the UK. Proof of eligibility will be required prior to appointment.

What We Offer:

· Daily rate of £160

· Four days per week, fully remote with flexible working arrangements

· A responsible and influential role within a small, mission-driven charity

Join NDTi and help drive meaningful social change

As a key member of NDTi’s Research & Evaluation team, you will play a central role in shaping, delivering and demonstrating the impact of our commissioned, grant‑funded and internally funded programmes. You will lead a varied portfolio of research and evaluation projects, ensuring high‑quality delivery and contributing to the wider development of our work.

This is an exciting opportunity for someone who is passionate about social justice, committed to inclusive practice, and eager to use evidence to influence change.

As our Research & Evaluation Manager, you will:

• Lead, design and contribute to research and evaluation projects, acting as a key liaison for staff and associates involved in delivery.

• Identify, synthesise and share learning from our work, showcasing innovative approaches, partnerships and achievements.

• Develop and refine research and evaluation methodologies and materials, ensuring a consistent, high‑quality approach across NDTi.

• Build and maintain a healthy pipeline of opportunities, negotiating, securing and managing a range of contracts.

• Grow and nurture diverse networks, generating new contacts and opportunities for both yourself and the wider organisation.

Key responsibilities

Day to day, you will manage and deliver a portfolio of projects, ensuring each is completed on time, within budget and to a high standard. This includes:

• Designing and planning research and evaluation projects, including developing theories of change.

• Facilitating stakeholder workshops and sessions, undertaking qualitative and quantitative fieldwork, and conducting evidence reviews.

• Analysing data, producing high‑quality reports and creating a range of outputs.

• Writing and publishing blogs, reports and other resources tailored to different audiences.

• Working collaboratively with colleagues to share learning across NDTi, stimulating creativity and informing future work.

• Managing associates and partners involved in your projects, ensuring clear communication and alignment with NDTi’s mission, policies and contract protocols.

• Developing your professional profile and cultivating relationships that strengthen NDTi’s visibility and influence.

• Leading or contributing to proposals and tenders to secure new work aligned with NDTi’s mission.

• Supporting organisational income targets and quality standards.

• Representing NDTi at national, regional and local networks and forums.

Person specification

We’re looking for someone who brings both expertise and values‑driven practice. You will have:

• At least three years’ experience delivering high‑quality research and evaluation activity.

• Proven experience conducting fieldwork, including qualitative and quantitative data collection and analysis.

• Experience using a range of methodologies, with strong analytical and reporting skills.

• Ability to interpret and present complex data to varied audiences.

• Strong project management skills, with a track record of delivering work to agreed timescales and budgets.

• Experience writing reports for publication and diverse audiences.

• Knowledge and understanding of social inclusion issues.

• (Desirable) An honours degree and/or postgraduate qualification in a relevant social science discipline.

• (Desirable) Personal experience of health or social care services, or experience as a family carer.

The closing date for completed applications is 9am on Monday 2nd February 2026.

Interviews will be held on Wednesday 11th February in person (Bath)

​About the role   

We are looking for an experienced, enthusiastic, and energetic supervisor or team leader to take up a full-time role within our organisation as a Operations Supervisor to be part of our small and dedicated team. The role will be based in Southwark as well as potential for wider London working as you will be part several innovative housing projects in London supporting vulnerable households to sustain their tenancies. As well as a team line manager, you will be maintaining and developing partnership with the Council’s housing officers, solicitors, landlords, community services, social prescribers, and mental health support workers to ensure tailored support can be offered for each client. The objectives of these programmes are to avoid evictions, sustain tenancies, increase employment opportunities, improve wellbeing, and increase educational outcomes. You will be working in partnership with other stakeholders such as schools and local authorities to improve family health, build relationships and engage families and individuals and their networks of support.    

About you   

We are seeking an experienced and motivated professional to join our team. The ideal candidate will have a strong background in staff management and project leadership, knowledge of housing polices, and with proven experience working with individuals who have complex needs. 

You will be responsible for managing and developing partnerships, supporting data collection for reports and monitoring, and contributing to quality assurance processes. In addition, you will hold a small caseload, providing direct, holistic support to individuals as part of your role. 

We’re looking for someone who is enthusiastic, self-motivated, and highly organised. You should be confident working independently, with a genuine passion for driving positive change. Strong interpersonal skills are essential, along with the ability to provide holistic support and think creatively to find solutions. 

You will have:

• Experience leading and supervising other support workers, or volunteers, including delegation, training, and mentoring. 

• Ability to monitoring staff performance, and ensuring continuous professional development 

• Demonstratable experience of building and maintaining partnerships with stakeholders, statutory and  community organisations 

• Understanding of housing law, direct experience of working in partnership housing associations, local authorities, homeless organisations and public sector stakeholders  

• Good understanding of policy and procedures related to homelessness, benefits and housing market  

• Experience of organising project delivery and development 

• Experience of writing reports to showcase records and impact 

• Ability to work sensitively and empathetically with people in vulnerable circumstances

About Kineara   

Kineara is a unique community interest company that supports people in poverty across London who facing barriers to housing, employment and education. We break down barriers, provide holistic support for families, vulnerable adults, and school pupils, and deliver intensive one-to-one interventions to those in need of extra help through challenging times. We use holistic, trauma-informed methods, partnership working and a flexible, non-judgemental approach that puts the needs of those we work with first.

Are you the experienced charity leader that will take our operational delivery to the next level?

The Operations Manager is a new leadership position that will play a pivotal role in the delivery of FFLAG’s operations which span online, offline, and local group support for parents and carers of LGBT+ loved ones. We also want you to bring experience of fundraising to help ensure we stay financially secure for the long term.

About FFLAG

FFLAG is a national voluntary organisation and registered charity and is the UK’s longest established parent support charity in the LGBT+ sector. Our history began in the grassroots parent helplines of the 1960s, grew through the 1980’s and 90’s as we supported anxious parents and fought against the discrimination of Section 28, becoming a formally registered charity in 2000.

Our work sounds simple, but it is life changing. We help parents and families understand, accept and support their LGBT+ family members with love and pride.

We offer a range of support options spanning 121 online and helpline support services, to a UK-wide monthly group Zoom meeting and face to face local groups. We also have an extensive collection of online resources and guides.  We attend as many Pride events as we can and our work supports thousands of families every year. This support is provided by an active base of FFLAG volunteers who are parents of LGBT+ children themselves, supported by other volunteers and allies. 

In addition to our support work, FFLAG advocates for the full human and civil rights of LGBT+ individuals. FFLAG speaks out and acts to defend and enhance those human and civil rights. 

What this job is all about

Simply put, as Operations Manager you will ensure the charity's activities are effective, sustainable, and aligned with our mission to support families with LGBT+ members

Reporting directly to the Chair, working closely with the Board of Trustees and supported by a part-time Volunteer Engagement & Events Coordinator you will:

• Lead and supervise the daily operational functions, ensuring smooth and compliant delivery of services.
• Lead fundraising activities, including grant applications, donor stewardship, and partnership development.
• Manage and support staff and volunteers, nurturing a positive, inclusive, and collaborative culture.
• Support the Trustees to ensure compliance with all relevant UK charity legislation and regulatory requirements (e.g., Charity Commission, safeguarding, risk management, data protection).
• Collaborate with the Chair and Board of Trustees to develop and implement strategic plans, with clear KPIs and measurable outcomes.

What else might you be involved in?

Because this is a new role we expect to learn together about what additional activities you can support us with beyond the key priorities mentioned above.  This could include helping us to: 

• Monitor and report on operational performance, identifying opportunities for innovation and growth.
• Oversee financial management including budgeting, forecasting, and reporting, ensuring resources are used efficiently and transparently.
• Oversee communications and stakeholder engagement, including public relations, digital presence including website and social media, and community outreach.
• Act as an ambassador for FFLAG at events, forums, and in collaborative partnerships.

What are the skills and attributes you will need to be successful?

As the most senior employed position in the charity, we need an experienced operational leader that can grow with us. You will be self-motivated and enjoy working independently without the need for close supervision.  

In terms of specific areas of skill or experience we are looking for people who can demonstrate previous experience of:

• Operational Leadership: Demonstrable experience in a senior operations role, ideally within the charity or voluntary sector.
• Fundraising: Experience supporting or leading fundraising campaigns and developing income streams.
• Governance: Knowledge of UK charity governance and regulatory compliance.
• People Management: Confident in leading, motivating, and developing a small team and volunteers.
• Commitment to Inclusion: Passionate about equality, diversity, and supporting the LGBT+ community and their families.

As an experienced leader we would also expect you to have:

• Financial Acumen: Proven ability to manage charity finances, budgets, and reporting processes.
• Communication: Excellent written and verbal communication skills; able to represent the organisation externally.
• Strategic Thinking: Able to translate vision into actionable plans and execute effectively.
• Problem Solving: Resourceful, adaptable, and solution-oriented approach to challenges.
• Digital Skills: Comfortable with digital tools and platforms, social media, and remote/hybrid work practices.

Why join us?

FFLAG is a mission driven charity that makes a real difference to the lives of parents and carers and their LGBT+ loved ones. Our work matters. And we know we can get even better in how we deliver. 

That’s where this role comes in. It’s an amazing opportunity to grow as a leader whilst helping us manage our growth and deliver excellent support services. 

We offer flexible remote working – we expect 3 days per week of effort but how you deliver that is open to discussion. And we are offering what we believe is a competitive financial and benefits package for the role.  

How to apply

Click the CharityJob Apply button below. You’ll be asked to submit a CV and answer three screening questions about your skills and experience.

We plan to do first-round interviews through February and are hoping to appoint to the role in March.

Closing date for applications is Friday 30th January.