Monitoring and evaluation manager jobs in europe
Job summary
As Grants and Impact Manager you will be stewarding high-profile Trust and Foundation donors, researching new prospects, and writing compelling applications using detailed case studies compiled by the team. You will also coordinate the development of a new Monitoring, Evaluation, and Learning (MEL) programme, strengthening our ability to measure, understand, and communicate the impact of our work. A key part of this will be focusing on evidencing and enhancing the positive change created by Caring in Bristol, ensuring that funders and stakeholders can clearly see the difference their support makes.
Who we are
Caring in Bristol’s mission is to unite our city against homelessness. We work in innovative ways with people experiencing housing insecurity to help them navigate the barriers they face. We engage with the public and community partners to bring about lasting change in Bristol and beyond.
Our services aim to reach people where they are, targeting under-served communities and proactively designing our services to be accessible and inclusive. We maximise our impact through committed and creative outreach to key groups who would not otherwise receive support.
About the role
As our Grants and Impact Manager, you will play a pivotal role in sustaining and growing Caring in Bristol’s income from Trusts, Foundations and statutory grants, by acquiring and managing high-value funder relationships. Alongside this, you will take the lead in developing and embedding a clear, organisation-wide Monitoring, Evaluation, and Learning (MEL) programme. This new focus will enable us to set measurable goals, track progress, and capture the real-world impact of our work - ensuring we can tell a compelling, evidence-based story to funders, partners, and the wider community.
You will identify and lead the creation of high-quality trust and foundation applications and proposals, working closely with the Head of Trusts and Foundations, and take responsibility for a portfolio of funders, building strong, long-term relationships, improving funder satisfaction and securing continued or increased investment in our mission.
Beyond managing relationships, you will help transform the way we demonstrate impact. By collaborating with service delivery staff to develop our impact monitoring practices you will ensure we can report back to funders with clarity, consistency, and confidence - showing exactly how their support translates into tangible outcomes for people experiencing or at risk of homelessness in Bristol.
You will also be instrumental in delivering a best-practice funder engagement programme, finding innovative ways to create value for funders through tailored reports, webinars, site visits, and other forms of involvement. Acting as an ambassador for Caring in Bristol, you will represent us to funders and stakeholders with credibility and passion, using your insight to strengthen our reputation and influence.
Finally, you will act as a voice of the funder within the charity, ensuring their perspective shapes our project design, monitoring, and communications. Working collaboratively with colleagues across service delivery, income generation, and finance, you will help embed practices that not only improve funder relationships today but also make Caring in Bristol more strategically and sustainably fundable for the future.
The client requests no contact from agencies or media sales.
As an Impact and Data Analyst, you will play a crucial role in supporting our data management and analysis. In this role, you will be responsible for ensuring the accuracy and integrity of our data, as well as extracting valuable insights to inform decision-making and drive organisational growth.
The successful candidate will work alongside our Graduate Trainee Accountant, within our operations department, led by our Chief Finance & Operations Officer.
Title: Impact and Data Analyst
Department: Operations
Reports to: Chief Finance and Operations Officer
Role type: Permanent, full-time
Working pattern: Two days a week in the Bookmark offices.
Salary: £34,000 to £38,000
Key Outcomes
- You'll be the go-to person for all things data. You'll transform our raw data into powerful insights that help us prove our impact and make smarter decisions which means more children in our partner schools will be reading.
- You'll help us tell our story with numbers. You'll develop and produce compelling reports and dashboards that demonstrate our success to colleagues, advisory boards and funders.
- You’ll work alongside our Impact and Evaluation Manager to summarise and interpret a range of impact data supporting our understanding of how we deliver impact against our Theory of Change.
- You'll be a champion for data-driven culture. You'll train and empower our teams to use data effectively, ensuring everyone from frontline staff to senior leaders understands the 'why' and 'how' behind our numbers.
Key Responsibilities
- Lead our month-end data process and manage our Target Operating Model.
- Run our regular programme delivery meeting to provide colleagues with live data and insights to make changes that enhance our programme outputs.
- Stay updated on emerging trends, technologies, and best practices in data management and analysis, and make recommendations for process improvements.
- Create and maintain a suite of regular reports and dynamic dashboards for internal and external stakeholders, including our Senior Leadership Team and advisory boards.
- Provide ad-hoc analysis, based on individual insights, to drive the performance of our programmes.
- Support the Chief Finance and Operations Officer, and the Graduate Trainee Accountant with the year-end business planning process.
- Regular forecasting of future out-turns and reporting to senior management on potential levers to drive performance.
- Providing regular updates to our reporting model to reflect changes to organisational delivery.
- Support the reporting to our Senior Leadership Team, Advisory Boards and Trustees, which gives them the insights into our programme delivery.
- Lead the delivery of quantitative study and survey analysis to the Impact and Evaluation Manager so that we can better understand our outcomes linked to our 10 Literacy Programmes.
Capabilities and Mindset
- A passion for our mission: You're genuinely committed to improving literacy outcomes in the UK.
- A natural with data: You have proven experience as a data or impact analyst. Degree in Data Science, Statistics, Computer Science, or a related field, or proven experience in a similar role.
- Tech-savvy and a quick learner: You’re proficient in data analysis tools like Power BI, Python, or advanced Excel. Experience with CRM systems like Salesforce is a big plus.
- An excellent communicator: You can translate complex data into simple, compelling narratives for a non-technical audience.
- A problem-solver and a self-starter: You’re proactive, highly organised, and thrive on finding solutions to improve processes and systems.
How to apply
Please follow the link to our website with more details.
We promote a reading for pleasure culture in primary schools, focusing on supporting children in the most disadvantaged communities.



The client requests no contact from agencies or media sales.
£50,076 per annum, rising to £52,711 after 12 months in London (or £45,760 per annum rising to £48,396 after 12 months outside of London).
Full-time (35 hours per week) and job share applications are also welcomed.
Temporary (12-month fixed term contract)
Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
About the role:
We are looking for a Strategic Relationships Manager to play a pivotal role in shaping NCVO’s strategic influence and reach. This is an exciting opportunity for someone with deep voluntary sector knowledge, excellent stakeholder mapping skills and the confidence to connect with leaders across civil society.
The successful candidate will lead the way in identifying, mapping and strengthening our most important relationships, from infrastructure bodies and policy influencers to members and strategic partners. You will bring structure and insight to how we engage, using data and intelligence tools (including CRM systems) to ensure we act with clarity, purpose and impact.
This role will also convene and connect stakeholders around key sector issues, sometimes at short notice, enabling NCVO to act with agility and authority. You will support colleagues across the organisation to build confidence in stakeholder engagement, embedding a culture of collaboration and shared ownership.
We are seeking someone who is proactive, strategic and highly networked, with a proven track record of building trusted partnerships that deliver results. If you thrive on connecting people, shaping strategy and influencing change, we would love to hear from you.
About the Voice and Impact directorate
This role sits within the Voice and Impact directorate; a team focused on amplifying the voices of charities in civil society and making positive change for the future. Voice and Impact comprises NCVO’s policy and public affairs team; strategic communications, campaigns and marketing team; creative content team and membership and engagement team.
About the Membership & Engagement team
Membership and Engagement is a newly evolved team that exists to grow, connect and convene NCVO’s membership. The team acquires roughly 1,400 new members a year and offers care and support to retain 90% of its current 17K members.
Equality, diversity and inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.
If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.
NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.
The client requests no contact from agencies or media sales.
Join Kapella at the start of our new chapter.We’re looking for an experienced and proactive Service Manager to lead and develop our Mediation and Separated Parents Services.
Kapella, formerly known as Relate Birmingham and Black Country, is a well-established and respected charity with a fresh identity and clear vision.We're at the start of an exciting new phase and we're building our team to grow our services and extend our reach across Birmingham, the Black Country, and surrounding areas.
At our core, Kapella's focus is building better relationships and improving wellbeing. We deliver accessible and affordable services including counselling, relationship support, family mediation, and domestic abuse programmes. Our clients are diverse, and we work with both self-paying individuals and those supported through funded contracts, grants and partnerships.
Our Mediation and Separated Parents Service will help families through conflict resolution, support separated parents and provide safe, child focussed contact. As Service Manager, you’ll be instrumental in developing and shaping this service, alongside establishing and overseeing new child contact centre services.
This role combines service leadership with operational management, focusing on quality assurance, safeguarding and continuous improvement, and sustainable growth.
The successful candidate will be an experienced service manager within mediation, parental conflict resolution, family courts or child contact settings, including contract delivery, project management, partnership working and managing teams.
You will have knowledge of legal, quality and safeguarding frameworks and experience of managing safeguarding issues. You will be solution focussed, providing positive leadership and working as part of our dedicated, friendly management team.
In this developing role, you’ll be able to think strategically and be comfortable being hands on. Initially your focus will be increasing our existing mediation service and separated parents support and managing a small team of practitioners, and then setting up child contact centre services (in line with our NACCC Accreditation) and recruiting new staff and volunteers.
Flexibility in working hours to meet service needs and manage risk or safety concerns is needed and some evening hours may be required and some travelling to other offices and external meeting will be necessary. Ideally it’s a full-time (37.5 hours per week), but we are open to 4 days or part time working arrangements for the right person.
The post is based at the Birmingham Office, with some hybrid working available. We offer ongoing development, 25 days leave, professional development, a pension scheme and staff wellbeing support.
Deadline for applications Thursday 18 September 2025
Interviews will be held 23 and 24 September 2025
Please submit a CV and a separate cover letter outlining your relevant experience and how you meet the requirements of the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Remote / Hybrid (with occasional UK travel & team meetings at the Birmingham Office Monthly) Applications welcome for candidates within commuting distance of the Midlands.
At Fuel Bank Foundation, we believe no one should have to choose between heating and eating. Every day, we help people across the UK who are facing fuel crisis—providing emergency financial support, advice, and long-term solutions that create lasting change.
We’re looking for an experienced Strategic Partnerships Manager to help us grow and nurture high-impact relationships with corporate partners, charitable trusts, and grant-making bodies. If you’re a confident communicator, natural relationship-builder, and passionate about making a difference, this could be the role for you.
About the Role
As Strategic Partnerships Manager, you will play a central role in driving income growth and increasing the impact of our partnerships. You’ll work closely with the Head of Strategic Partnerships to deliver our partnership strategy—developing new funding opportunities, managing existing relationships, and ensuring excellent stewardship throughout the partner journey.
This is a dynamic and varied role that offers scope for creativity, strategy, and hands-on relationship management. You'll collaborate closely with internal teams to bring partner activity to life, demonstrate impact, and align our work with shared goals.
Key Responsibilities
- Develop and manage a portfolio of strategic partnerships, including charitable trusts, corporate sponsors, and grant-making bodies.
- Deliver high-quality stewardship and build strong, long-term relationships with supporters.
- Identify and secure new partnership and funding opportunities in line with organisational strategy.
- Create compelling, tailored proposals and pitches that align with partner objectives and Fuel Bank’s mission.
- Track partnership performance, prepare reports and evaluations, and share impact stories with funders and internal stakeholders.
- Collaborate across departments to align partner activity with service delivery and communications.
- Contribute to income planning, forecasting, and the delivery of financial targets.
What We’re Looking For
- Strong experience in partnership management, business development, account management, or fundraising—ideally within the charity, non-profit or social impact sector.
- A track record of building successful relationships and delivering income growth.
- Skilled in writing proposals, reports, and presenting ideas clearly and persuasively.
- Commercial awareness and confidence working with budgets, forecasts, and reporting tools.
- Strategic thinker with a creative mindset and the ability to spot new opportunities.
- Excellent communication, collaboration, and relationship-building skills.
- Comfortable working independently and managing multiple priorities in a fast-paced environment.
What you will receive in return:
At Fuel Bank Foundation, you'll join a passionate, values-led team making a real impact in communities across the UK. We offer:
- Competitive salary
- Flexible and remote working options
- Opportunities for personal and professional development
- A supportive, inclusive, and collaborative team culture
- The chance to help shape solutions to one of the UK’s most urgent social issues
- Enhanced annual leave
- Enhanced pension scheme
- EAP – Healthcare
Fuel Bank Foundation is the only UK charity focused solely on supporting people who cannot afford to prepay for their energy.
The client requests no contact from agencies or media sales.
Our employability team deliver a suite of careers focused programmes and activities to school and university aged young people. This includes Pathways to Law, Pathways to Banking and Finance and Pathways to Engineering, each providing young people with support and expertise in accessing higher education/apprenticeships, work experience opportunities, and skills development. Each programme hosts a national residential conference, giving students the chance to live and learn in a university environment. During the conferences our students have the opportunity to network with industry professionals, take part in a range of skills sessions and project, receive expert guidance on studying and careers, and experience university life through social activities and overnight stays in student halls.
We’re looking for a highly organised individual with a proven track record in event management to lead on the delivery of our residential conferences. Alongside our in-person residential activities this role will also coordinate some online activity for the Pathways to Medicine programme and a lead on a range of projects designed to enhance the impact of the Sutton Trust employability activities.
The post will report to our Senior Programmes Manager for Employability, working closely with the wider employability team, including line management of an intern/assistant and matrix management of team members when required.
Main duties
Designing and delivering the Trust’s residential conferences, currently one event per year for each Pathways programme (Law, Banking & Finance, and Engineering). This includes
- Organising and managing event logistics, such as venues, catering, facilities and accommodation
- Designing activities, content and timetables in line with the programme Theory of Change
- Ensuring residential conferences are risk assessed and run in accordance with latest health and safety guidelines
- Ensuring all activities are planned and delivered in line with safeguarding polices and best practice standards, maintaining a safe and supportive environment for all participants
- Overseeing all residential conference administration and pre-event processes, including attendee selection, communications, and requirement gathering
- Managing relationships and coordinating delivery with multiple programme stakeholders including university partners, employers, session facilitators and volunteer speakers
- Managing the residential programmes budget
- Line management of the Employability intern/ assistant, and effectively delegating work for other support staff as required
Responsibility for onsite delivery of each residential conference, this will include:
- Overseeing events of between 90 – 150 students, including multiple overnight stays
- Being the primary contact for staff, volunteers and partners
- Overseeing the recruitment, onboarding, training and management of temporary conference staff; managing staff teams of up to 70 people
- Ensuring all activities and events are run on time and on schedule
- Responding to student concerns and pastoral issues
- Ensuring the appropriate training and staff are in place to embed a proactive safeguarding culture at all events
Further year-round responsibilities will include:
- Co-ordinating additional online events and activities across the suite of Pathways programmes, including Pathways to Medicine
- Contribute to the annual safeguarding review and improvement process led by DSOs
- Lead on a range of employability related projects focused on enhancing the impact of our employability initiatives.
- Managing the MEAL (monitoring, evaluation, accountability and learning) and reporting process for residential and relevant online activities
- Modelling best practise in utilising the Trust’s CRM system and data sharing portal - including suggesting changes to drive efficiencies and data collection
- Other duties as necessary from time to time
Person Specification
We welcome applications from individuals who have experience in:
- Designing and managing large scale events - for over 100 delegates across multiple days
- Leading young person-facing events and activities, including awareness of best practice in supporting student needs
- Leading on robust and responsive processes for safeguarding young people, ideally in a residential setting
- Managing relationships with both contracted and voluntary delivery partners as well as diverse stakeholders
- Managing and delegating work to a team of staff to achieve delivery outcomes
- Problem solving and adapting to achieve goals
- Monitoring, evaluation and continuous improvement of process and delivery
- Budget management
- Delivering online events and activities (desirable)
- Working within or an understanding of the not for profit sector;
We are also looking for an individual who:
- Is sympathetic to the aims of the Trust and its mission to address educational disadvantage
- Demonstrates a high degree of initiative and leadership when delivering projects and events
- Has strong organisational skills including the ability to multi-task and prioritise
- Excellent verbal and written communication and strong analytical skills
- Has first-class interpersonal skills - a natural ambassador able to represent the Sutton Trust in a range of settings
- Is eligible to work in the UK (see here for information about right to work)
Terms of Appointment
- Contract: Full-time, Permanent
- Salary: £42,025-£44,000 per annum
- Working location: Minimum of 2 office days per week
- Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
- Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
- DBS check may be required
Interviews
Applications should reach us by 10am, Monday 29th September, with first round interviews held over Zoom on 7th October, and second round interviews held at our London offices on 14th October.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
The client requests no contact from agencies or media sales.
Title: Monitoring, Evaluation and Learning Advisor (Qualitative Evidence)
Salary: £41,000 to £56,000 per annum
Location: UK remote - with occasional travel to Haywards Heath, when required
Contract: 24-month Fixed-Term Contract
Hours: This is a full-time 35 hours per week
Responsibilities
About the role
We are seeking an experienced Monitoring, Evaluation and Learning Advisor to provide sound technical advice and guidance to ensure high quality qualitative outcome measurement tools and approaches in line with our increasing portfolio in disability and social inclusion in order to continuously improve Sightsavers’ evidence base.
As the MEL Advisor you will lead qualitative project baseline and endline data collection, coordination, reporting and learning to improve the quality of our programmes and Sightsavers impact. You will maintain and further develop Sightsavers’ qualitative outcome monitoring approach across our thematic areas and ensure high quality data collection, analysis and reporting.
Sightsavers has developed and introduced a MEL framework to measure the organisation’s strategic progress - Learning Accountability and Monitoring Progress (LAMP). The post holder will support its processes and make a significant contribution to understanding progress using qualitative evidence.
Responsibilities include:
Developing and strengthening practices
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Lead on the strengthening and design of innovative and participatory monitoring and evaluation methodologies and tools to assess outcomes and impact of programmes; support the integration of successful approaches in routine MEL practice.
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Lead on the piloting, implementation and revision of Sightsavers MEL approaches in existing and new projects including strong links with LAMP; support MEL team members to implement appropriate tools.
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Contribute to Country Office, Regional and Global capacity building plans and provide MEL-focused training and facilitation.
Technical Support and guidance
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Strengthen the use of Theories of Change (ToC) within projects through participating in their development and ensuring clear relationships between ToC and baselines and endlines.
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Provide technical support to logframe development during the project design process ensuring strong links with LAMP, particularly for social inclusion and inclusive education projects.
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Contribute to project MEL planning by ensuring continuity between baseline and endline data collection tools, and annual monitoring tools.
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Ensure the accurate design of evidence gathering elements, including clear and robust rationale, budgets and resourcing.
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Maintain open lines of communication among internal stakeholders about project progress and escalate risk when needed. A key focus is to assist institutional funding and senior management with communications on project progress and challenges.
Evidence generation and learning
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Lead Country and Global teams to conduct evidence generation activities to support strategic direction including, project baseline, annual and endline data collection, reporting and learning at project and portfolio (strategy) level
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Analyse, consolidate and disseminate indicator baseline and endline data, provide technical support to donor reporting when necessary
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Support the integration of needs and opinions expressed by people and communities we serve
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Collaborate with MEL team members to analyse performance data, write reports and provide recommendations
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Ensure that learning from project baselines contributes to project design, implementation and improvements in MEL practice
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Support the design, delivery and dissemination of learning, particularly around inclusion, within and between relevant thematic areas
The post holder is expected to travel up to eight weeks a year locally and internationally. The role offers flexible working from home and the office to be agreed upon with the line manager.
Skills and Experience
As the successful candidate you will possess a degree in a relevant field or subject (international development, public health, social sciences), or equivalent learning and experience. You will have a background in the comprehensive design and delivery of outcome focussed qualitative approaches/techniques including participatory MEL, tool development, data collection, analysis and reporting, and have experience of analysing rich qualitative data from multiple sources including the use of appropriate analysis methods and data analysis software tools.
Further required knowledge, skills and experience include:
Essential
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Experience in monitoring, evaluation and learning gained within the international development sector in programme countries.
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Excellent technical skills in monitoring, evaluation and learning: developing and using theories of change, designing MEL plans, designing logframes, managing oversight processes, sharing evidence and communicating learning, data quality assessment.
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Experience producing analytical reports and communication materials of good quality for a wide range of audiences, particularly using qualitative data.
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Excellent self-management and initiative with proven ability to independently manage large, complex pieces of work with multiple stakeholders in a high-pressure environment working to competing deadlines.
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Ability to build and manage strong, effective working relationships with internal and external audiences on complex international development projects (working with multiple countries and continents)
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Ability to balance attention to detail with understanding the big picture.
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Sound knowledge of Microsoft Office products and relevant use of artificial intelligence (AI) software
Desirable
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Fluency in other Sightsavers’ languages e.g. French, Portuguese, Bengali, Kiswahili.
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Experience in MEL for social inclusion and/or education programmes and inclusive data skills. Disability data skills are an asset.
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Skilled in efficient working practices within a geographically disbursed team.
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Experience of planning, monitoring and evaluating flexible adaptive programmes.
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Understanding of operational research methodologies and approaches
This is a highly varied and involved role, and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details.
Candidates are welcome to demonstrate their ability to match the person specification by expanding on how their experience, training and/or qualifications might have provided them with the knowledge or skills required for the role. Successful candidates will be appointed on merit.
Benefits
Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London.
Next steps
To apply for this exciting new opportunity, please submit your CV via our recruitment portal. We are particularly interested in learning of your motivations for applying.
Please note that there will be an expectation that you can occasionally visit our modern and collaborative offices in Haywards Heath, West Sussex (RH16 3BW).
Closing date: 21 September 2025
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.
Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
As the Monitoring, Evaluation, Accountability and Learning (MEAL) Officer focuses on strengthening and supporting the various projects, including the collection of programme wide statistics to detail the reach and results of Muslim Aid UK (MAUK) programmes. The MEAL Officer will provide guidance, coordination, and technical support to Country Offices and Partner’s MEAL systems through MAUK Programmes, ensuring that the programme has the flexibility to respond appropriately to the context while ensuring quality, effectiveness and responsiveness in line with humanitarian standards, as well as compliance with the Institutional donors.
The position supports a robust monitoring system that facilitates both accountability and learning and includes data collection, analysis, learning reflection and timely action-taking in support of quality service delivery.
You will play a critical role in this unit with an exciting mandate to support and improve the dynamic programmatic portfolio Muslim Aid Implements Globally. You will work closely with partners and country offices and contribute to improving systems within IPD.
About the Role:
- Collaborate with the MEAL Manager, country offices and partners staff to craft MEAL systems that align with the project, and MAUK Global objectives, are relevant to the context, responsive to assessed needs, are measurable and are in compliance with grant requirements.
- Ensure that all relevant collaborators have timely access to appropriate information and evidence.
- Support in the review and prepare timely and accurate MEAL reports, including progress reports and impact assessments.
- Provide assistance in monitoring programme progress including the design of appropriate MEAL Plans, indicators, targets, baseline data, timelines, data collection tools that can track progress of projects’ progress.
- Support the preparation of terms of reference of external and internal evaluations, case and impact studies in coordination with the focal points.
- Support the MEAL Manager on building capacity among staff and partners in MEAL concepts and practices.
About You:
To be successful in this role, you will need:
- Bachelor’s degree required; postgraduate degree in international development, sustainable livelihoods, humanitarianism, or programme management preferred.
- Understanding of development programmes design, implementation and evaluation.
- Experience and understanding of monitoring and evaluation of programmes; using of quantitative and qualitative research data collected in support of programme development.
- Experience developing logical/results frameworks, indicators, and MEAL plans.
- Strong interpersonal and communication skills; effective in diverse and challenging environments.
- Strong measurement, analytical, systematic thinking, planning and organisational skills.
Why you should apply:
Join Muslim Aid as a MEAL Officer at Muslim Aid, you will play a key role in strengthening our global humanitarian and development programmes by supporting the International Programmes Department. The role focuses on enhancing monitoring, evaluation, accountability, and learning systems to ensure effectiveness, quality, and compliance with humanitarian standards and donor requirements. By analysing data, demonstrating impact and guiding Country Offices and partners, you will help drive accountability and learning across our global work. If you are passionate about evidence-driven change and improving programme quality. Bring your analytical, organisational, and communication strengths to our innovative team. Apply now and help us transform lives worldwide!
Benefits you will enjoy working for us:
- 25 days annual leave + 4 Privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The postholder will develop and lead fundraising and partnerships, raising crucial funds to support MumsAid’s growth. We are looking for an experienced, versatile fundraiser who can hit the ground running, bring a holistic approach and work with a range of donors and funders to help MumsAid develop a sustainable income pipeline.
This role has strategic accountability for fundraising and managing funder relationships. You will lead our competitive tendering and grant application work, and develop our corporate partnerships.
This is a part-time post, flexible on location, although some travel within the UK may be required. The role will provide support at fundraising events, requiring some occasional evening and weekend commitments (for which time in lieu will be granted).
Main Duties
Leadership and Management:
· Work alongside the Senior Leadership Team (SLT) and Board (particularly the Fundraising and Marketing Subgroup) to proactively identify potential sources of funding and realise opportunities for growth.
· Devise and develop appropriate strategies, produce and deliver strong proposals and pitches.
· Provide knowledge of current fundraising practice and develop a consistent working strategy that is sustainable.
· Assist in informing long-term financial/business planning and clarifying priorities.
· Support the SLT and Board in developing a comprehensive framework for reporting on the charity’s impact, including to funders.
Oversee and support monitoring submissions.
Fundraising:
· Develop, implement and evaluate a fundraising strategy in line with MumsAid’s priorities, to include key areas of focus – fundraising from trusts and foundations, statutory fundraising, corporate fundraising, to secure c. £500k over the next 2 years.
· Research, formulate and write applications, bids and tenders, including to statutory funders and trusts and foundations, coordinating with other team members for input as necessary.
· Build strong relationships with existing and potential funders, partners and stakeholders.
· Write reports for funders to meet deadlines and submit further applications for existing funders where appropriate.
· Work with the SLT and Board to develop and maintain strong relationships with commissioners, funders, partners and corporate organisations to ensure good communication about organisational/project progress, address any issues that arise, and identify new income streams.
Organisational and General Duties:
· Maximise fundraising efficiency by using and developing our CRM to ensure there is a clear process for recording and managing fundraising activity.
· Contribute to the financial planning, budgeting and management accounts process.
· Contribute to the development of MumsAid’s understanding and communication of our Return on Investment (ROI).
· Report regularly on KPIs, monitoring and evaluating against social impact and ROI.
· Develop and manage a reporting schedule for the Board and funders to ensure monitoring and reporting is in done in an effective manner in line with organisational priorities, tracking restricted and unrestricted income, project development and targets.
· Maintain awareness of fundraising and charity law and ensure that activity adheres to relevant legislation and guidance.
Communications and Marketing:
Liaise with colleagues to help shape and implement our marketing and communications plan, ensuring our reputation is upheld and our knowledge is shared through positive, consistent and accurate communications and messaging.
Diversity and Inclusion:
Promote and support equality, diversity and inclusion, e.g., ensuring that the views and voices of MumsAid’s service users are considered in all aspects of fundraising initiatives, including in the discussions of need and impact.
About You
· You will be passionate about our mission and see yourself as part of a highly motivated team helping MumsAid exceed its goals.
· You will be the face of our organisation in many ways, so you will have experience of, and enjoy, representing an organisation externally at events, conferences and more.
· You’ll be driven to maximise income from funding/partnership opportunities through your proven negotiation and influencing abilities, with a natural confidence and enthusiasm.
· You’ll be goal orientated and not defeated by rejection, deadlines or pressure to move in a fast-paced environment.
· You’ll value excellence in relationship management and bring energy and motivation to inspire others to support our charity.
· You’ll be proactive and versatile in your approach and value the opportunity to grow and shape a new role.
Key Experience and Skills:
· Proven track record of working with trusts and foundations, corporate and statutory funders, including expertise in writing applications and stewarding grants.
· Experience of major donor fundraising.
· Ability to bring creative ideas to the table that mirror our strategic direction.
· Financial literacy and management experience, confidence in working with budgets, creating a financial narrative, and working with databases.
· Demonstrably outstanding written communication skills with the ability to write compelling copy, tailored to a range of audiences and platforms.
· Proven track record of building positive relationships with funders, partners, volunteers, and supporters; you may already have a network of relationships this role could benefit from.
· Articulate speaker, able to present and repackage complex information in succinct and digestible format.
· Microsoft Office proficient, Proficient with Word, Excel and able to put together PowerPoint presentations.
· Ability to develop strategies, operational plans and KPIs in collaboration with colleagues and stakeholders.
· Excellent working knowledge of voluntary sector funding streams.
· Excellent teamwork skills but with the ability to work independently.
· Proactive and confident in using own initiative and prioritising workloads.
Desirable Experience and Skills:
· Experience of representing an organisation externally, e.g., through presentations, events, conferences.
· Experience of working closely with communications and/or marketing to optimise fundraising and profile-raising opportunities.
· Experience in using a CRM system to support relationship management and reporting.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
UK-based/ Colchester or Home-based with monthly travel to Colchester office. Overseas travel with trips lasting from 10-14 days.
This post requires the candidates to have independent rights to live and work in the UK
Background
Lepra is dedicated to addressing leprosy and lymphatic filariasis (LF) and their consequences through direct support, advocacy, and the promotion of inclusive communities. We work in Bangladesh and in India, through our sister organisation, LEPRA Society. We work in partnership with people affected by leprosy and LF to improve detection, ensure access to treatment and care, and promote inclusion and wellbeing. Last year we finalised our new Global Strategy for 2024-30, which will guide us in our efforts to accelerate progress towards global targets for leprosy and LF, and towards our vision of a world free from leprosy and LF.
Job Context
Our Global Strategy marks a significant evolution in our organisational direction, introducing innovative approaches and renewed priorities. This includes our first-ever global Theory of Change (ToC), our most comprehensive Monitoring, Evaluation, Accountability and Learning (MEAL) framework to date, a Research and Innovation strategy, and a dedicated Advocacy sub-strategy to guide our influencing efforts.
With the Lepra Advocacy Strategy, we will be working over the next 6 years to strengthen our approaches to our advocacy efforts. The post holder will play a key role in supporting the roll out of the Advocacy strategy working closely with the Director of Programmes and Advocacy, the Head of Research, the Senior Programme Manager, the Programme Officer and the teams where we work.
Job Purpose
This role is an exciting role within the programmes team in response to evolving needs. The incoming post holder will work within the 5 person UK’s Programme and Advocacy team and will drive, advise and support the team in relation to Lepra’s advocacy profile. We are looking for an enthusiastic, motivated, strategic and creative person who has outstanding skills to engage and work with a diverse team. We are looking for someone to work with a clear strategy and then develop, grow and successfully shape the future of Lepra’s advocacy efforts.
Working Relationships
Reports to Lepra UK’s Director of Programmes and Advocacy (DPA)
Works closely with the Programmes and Advocacy Team
Close working links with colleagues in India and in Bangladesh and the UK’s communications team
International travel as needed for programmes oversight and support, and external representation.
Key responsibilities
Advocacy Delivery (50%)
Under the supervision of the DPA implement Lepra’s global Advocacy strategy and coordinate advocacy initiatives.
Serve as the driver of advocacy efforts, facilitating the transitional year of implementation including coordinating the Advocacy Steering Group; advocacy toolkit development; action planning.
Represent Lepra in specific fora and advocacy networks and within the broader leprosy and NTD community in close coordination with the DPA.
Produce quarterly advocacy newsletters
Maintain quarterly reports on flagging areas of concern and actioning steering committee advice.
Assist in the preparation of policy documents and the presentation of papers for publication, conferences, or specific institutions and/or individuals - identifying and targeting the most appropriate audiences.
Support and contribute to the development and implementation of initiatives that foster an inclusive, equitable, and diverse environment across organisational programmes, policies, and advocacy efforts.
Support and contribute to initiatives that promote inclusion and equity, with a strong focus on developing the leadership and advocacy capacity of people with lived experience of leprosy, ensuring their voices are central in decision-making and programme design.
Knowledge management / Learning and Development (20%)
Support the preparation of Lepra advocacy and policy documents.
Disseminate knowledge so that it is integrated into Lepra’s portfolio to amplify the impact for target audiences and improve their outcomes.
Facilitate the new knowledge and learning hub and forge a clear path for its evolution.
Facilitate knowledge sharing through updating the communications team with relevant materials for the new programme folder on the website.
Organise and develop advocacy training.
Develop and take ownership of the new programme’ s team knowledge sharing approaches.
Develop a workplan of knowledge sharing events.
Support annual review meetings.
Communications (10%)
Assist the programmes team with the documentation of Lepra examples and models of best practice, at the same time identifying and developing mechanisms and avenues for the effective dissemination of this knowledge – internally and externally.
Assist the programmes team, DPO, Chief Executive and Country Programme staff in the synthesis of complex technical/scientific information adapting it to language and formats easily used by target audiences.
Contribute to content development of community engagement materials (public information, brochures, leaflets) that help explain the operations and impact of Lepra’s work to LF and/or leprosy affected communities.
Maintain good working links with Lepra’s UK Fundraising and Communications Team, contributing towards UK facing communications materials as and when required.
Prepare updates, papers, and reports for trustee meetings, funding partners, and wherever else applicable.
External representation (10%)
Support the Chief Executive, DPA and programmes team to maintain and expand existing strategic relationships with key international stakeholders to further Lepra’s advocacy strategy and advance Lepra’s agenda.
Ensure Lepra’s external profile is raised and become the go-to organisation for the leprosy community in terms of advocacy and policy briefings.
Support the preparation of documents for presentation, publication or dissemination at international fora.
Develop/support the development of country specific briefing notes/press kits with the communications team.
Represent Lepra at key events, conferences, and meetings to enhance our visibility and opportunity for impact.
Safeguarding (5%)
Promote a culture of respect, transparency, and accountability within Lepra’s implemented projects.
Ensuring that safeguarding mechanisms are in place and remain at the heart of all activities.
Support the integration of strong safeguarding and PSEA practices into project design and delivery.
Monitoring, evaluation, and impact (5%)
Ensure that all advocacy and knowledge transfer efforts are captured and embedded in appropriate results frameworks, objectives, outputs, indicators and Key Performance Indicators (KPIs). Provide inputs to Lepra’s reports, according to Lepra’s needs.
Person Specification
Qualifications
Essential
Relevant degree level of education in Public Health, Social Sciences, Global Health, Human Rights, Political Sciences or equivalent experience.
Desirable
Relevant post-graduate qualification
Relevant professional health-related qualification
Knowledge and Experience
Essential
Minimum of 2 yrs experience of advocacy/campaigning/policy work with an overseas development organisation
Experience of working to advance the rights of excluded populations
Extensive knowledge of global health issues and an up-to-date familiarity with issues and practice in the international development sector
Experience in planning and implementing successful strategies/campaigns/advocacy in Asia.
Experience in programme/project planning, budgeting, M&E and reporting, within a non-governmental organisation, including the preparation of reports for institutional donors.
Ability to analyse and act on data.
Experience of working on issues in relation to disability, mental health, gender, human rights and social inclusion.
Experience in project coordination and management.
Desirable
At least two years’ experience as an advocacy manager, preferably gained with an overseas development organisation or in academia, in a similar health focused role.
Familiarity with data visualisation tools and packages.
Proficiency in one or more Indian languages (e.g., Hindi, Tamil, Bengali, Telugu, etc.) is an asset.
Skills, Attitudes and Personal Qualities
Highly motivated individual with excellent interpersonal and communication skills, both written and verbal to build strong relationships, negotiate and persuade a wide range of audiences, with confidence at presenting and representing.
Proven strength in both written and verbal communication
Able to reach, network with and communicate to a wide range of stakeholders and potential stakeholders.
Excellent attention to detail, and organisational and time management skills
Ability to manipulate and analyse data to draw useful conclusions to improve programme delivery.
Ability to use databases, Word, excel, PowerPoint and other Office packages
Ability to work independently, be flexible and prioritise workload.
Ability to travel within the UK and overseas.
The right to work in the UK.
We operate a non-bias recruitment process and run our job advertisements through anonymous recruitment methods.
We offer a lot of flexibility in working practices and there is free reserved parking available at our Colchester office. We also offer 26 days annual leave plus public holidays (pro-rated), pension, Employee Assistance Programme and support from an in-house well-being team.
Only shortlisted candidates will be contacted and invited for interview. Please check your email inbox and spam/junk mail folder for any email correspondence for this vacancy.
If you require any reasonable considerations such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.
Please do not use AI to help you write cover letters, CVs and responses to any screening questions. We want to hear your original voice.
The client requests no contact from agencies or media sales.
We are looking to recruit a professional and experienced Project Manager to join our long running Housing Related support service in North East Lincolnshire. Working alongside a team of support workers, and the Mental Health Operations Manager, you will ensure the service provides flexible and bespoke, outcome-focused support packages to vulnerable single people, couples and families and expectant mothers over the age of sixteen to maintain their accommodation independently or who require HRS to access accommodation.
You will offer support the Operations Manager to line manage a staff team to ensure that they are working to meet service user goals and aspirations. You will also undertake a range of holistic assessments. You will work in a strength based way to understand service user needs, and risk, creating support plans and accurate records on our ECCO system.
You will have an eye for quality and a high level of empathy. You will promote a positive culture in our service and work to ensure that our service users meet their potential.
Vacancy Reference Number: 81793
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme.
Creative Support is a not for profit provider of person centered care and support





The client requests no contact from agencies or media sales.
We are looking for a strategic, experienced, and passionate Learning & Engagement Manager to lead the Trust’s education, volunteering, and community work. This is a key leadership role, focused on ensuring our community and school engagement activities are inclusive, effective, and impactful – helping people connect with, care for, and champion their local rivers.
You will guide our approach to community engagement and education, shaping and delivering our Engagement Strategy while supporting the team through a period of consultation, pilots, and organisational change. The role includes leading the Working with Communities Team in the first year, with a shift towards broader strategic coordination as the team evolves. You’ll collaborate across the Trust to ensure engagement is embedded in our work on the ground and contributes meaningfully to our wider environmental goals.
This is an exciting opportunity for someone with a deep understanding of environmental engagement and a strong track record in delivering impactful outdoor education and community programmes, as well as oversea the successful development phase of our new National Lottery Heritage Fund project, Chalk Streams in the City. This project will revitalise four urban chalk streams in London and has engaging local communities at its heart. Newly developed educational programmes for schools, citizen science training and out reach events, will connect thousands of people with these rare natural treasures.
About you
For this role we are looking for someone who is:
- Experienced in delivering volunteering and outdoor community engagement programmes.
- A people person who has experience in line managing, developing and supporting a team.
- Capable of fundraising and securing income to ensure longevity of delivering our programmes.
- Able to project manage, plan and evaluate, to deliver the best outcomes for the community, trust and team.
- Able to build relationships with all stakeholders to enable successful engagement and delivery of projects and programmes.
Please see the full Learning & Engagement Manager job description for more information.
How to apply:
Please send the following documents found on our website - click on Redirect to Recruiter:
- Your CV
- A completed SERT Application for Employment
- Equality and Diversity Monitoring Form (optional)
The deadline for application is 11:59pm on Sunday 28th September 2025.We reserve the right to close the recruitment early.
If you would like to discuss the position please email with your enquiry and we will arrange to call you back.
Please note: All applicants must have the right to work in the UK. We do not have a licence to sponsor overseas applicants.
We help rivers thrive again for communities and nature.




The client requests no contact from agencies or media sales.
What is the opportunity
Balance is seeking a persuasive and positive role model to work with its leadership team and trustees to shape our quality and commercial development. The Quality and Development Manager will occupy a key role in supporting our growth, sustaining our quality standards and growing commercial and income generating activity.
This post is also regarded as development opportunity for a candidate looking to be part of the charity's long term succession strategy for middle and senior managers.
About your values and strengths
You are someone who strenths and values will align with the following attributes:
- You can think on your feet and are consistantly able to bring ideas to the table
- You understand the tension between quality and cost and how to resolve them
- You are able to build alliances and relationships that have sustainable benefits to the charity and its work
- You can exhibit confidence in your colleagues and mobilise their skills and knowledge to drive our quality standards
- You see problems as opportunities and a gateway to new ways of delivering our services and business development
What you can expect from us
- A charity that works hard to put its people, those who it supports and those who provide its services at the heart of what we do.
- A charity that takes its mission and values seriously in developing its services, operational approach and commercial relationships
- That supports and encourages its staff to participate as partners in our development as a business, our outcomes and the delivery of our values.
You can also expect
- A commitment to training and professional development to support internal progression in and beyond the charity.
- Inclusion in and a 3% employers contribution to the charity's pension scheme.
- Generous annual leave allowance of 25 days a year plus bank holidays and an additional day off for your birthday.
- Access to a range of discount schemes including Blue Light Card
- Access to the charity's employee assistance programme.
- Access to travel card loan, and bike to work scheme.
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the

The client requests no contact from agencies or media sales.
About us
Hastings Contemporary is a bold, independent arts charity in the heart of Hastings Old Town.
We bring inspiring art to our coastal community with an ambitious programme of exhibitions and events. We welcome everybody and aim to enrich lives by offering new experiences, supporting creativity and skills development, preserving heritage and helping our town to thrive.
With a programme anchored in ocean futures and sustainability, our exhibitions, projects and partnerships bring together artists, scientists, and communities to explore new creative frontiers – all within an award-winning building on the town’s historic fishing beach.
About the role
We are seeking a highly organised and professional Development and Events Manager to join our small team and play a pivotal role in shaping our future. The role will develop and grow our newly launched 1066 Club and strengthen our existing Membership programme, while working closely with the Head of Development to raise vital income that sustains our artistic and community programmes.
This role is an excellent opportunity for someone ready to take the next step in their fundraising career within an organisation embarking on an exciting period of transformation.
Key responsibilities include
- Manage membership and supporter schemes including administration, renewals, upgrades, CRM records, Gift Aid, payments, and mailings
- Build strong relationships with supporters, providing excellent customer service and personalised communications
- Develop and deliver strategies to grow membership and 1066 Club and increase income
- Create engaging content for newsletters, social media, website and PR to promote membership and supporter schemes
- Champion membership across the gallery, training Visitor Services staff to promote sign-ups and donations
- Plan and deliver member and supporter events, including exhibition openings
- Manage venue hire bookings
- Monitor and analyse membership and donation data, producing reports to inform strategy and track performance
- Manage data submissions for funder reporting and contribute to CRM and digital development projects
- Support trust and foundation fundraising through research, applications, and reporting
Essential skills and knowledge
- Proven fundraising and membership experience
- Strong event planning and delivery skills
- Excellent communication and networking abilities
- Highly organised with strong IT and CRM skills
- Resilient, motivated and client-focused
- Passionate about the arts and Hastings Contemporary
Benefits
- Complimentary tickets to share with friends and family, along with discounts in our shop and café
- Free entry to selected cultural organisations across Sussex and London
- Annual Leave - you will receive 25 days annual leave per year plus public holidays
- Sick pay
- Pension – 50/50 stakeholder pension up to a max of 4%
- Access to our Employee Assistance Programme including fully funded 1:1 counselling service
Salary: Circa £30K per annum, depending on experience
Hours: Full time, Monday to Friday, with occasional weekend and evening work for which TOIL (time off in lieu) will be given.
Closing date: Monday 29 September, 9am
Interview date: w/c 6 October
To apply: Please download the Job Pack (attached to this listing) and to apply please send a CV, covering letter (no more than two sides of A4), demonstrating how you meet the essential criteria outlined in the job specification.
We are particularly interested in applications from people from backgrounds which are underrepresented in the museums and galleries sector, including people from low-income backgrounds, people with disabilities and people from Black, Asian and ethnically diverse backgrounds.
If you need assistance to complete your application, for example due to a disability, or if you would like to discuss the role or have questions, please contact us.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title:Engagement Manager
Reference Number: V556
Location: Scottish Borders Home and community work
Contract Type: Fixed Term – 31st March 2026
Hours: 21 hours per week
Salary: FTE £25,625 (Part time as advertised £15,375)
DBS/PVG: PVG Required
Job Family: 3
Line Manager: Kim Maxwell – Delivery Leader
Closing date: Monday 22nd September 2025 We reserve the right to close this vacancy early if we receive sufficient applications
Interview Date/s:TBC
Anticipated start date: TBC
We reserve the right to close this vacancy early if we receive sufficient applications
Volunteering Matters
Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.
What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.
How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.
· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
· We connect businesses with communities, creating meaningful employee volunteering projects.
· We show the impact of volunteering and social action, proving how it changes lives for the better.
Our promise to volunteers
We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.
It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong.
Job Purpose
Volunteering Matters have been working in collaboration with South of Enterprise Scotland (SOSE) to pilot Enterprising Futures in Dumfries and Galloway and due to the success of the work we are expanding this work into The Scottish Borders. With the support of SOSE, we are launching a new project, Enterprising Futures Scottish Borders, where we will use our tried and tested model to enable people to work to remove those barriers, build confidence and introduce the idea of starting their own business.
Our aim is to ensure a better future for all and that the region thrives with economic productivity. From our learnings from Dumfries and Galloway, we are launching a pilot which creates a pipeline for additional and flexible support, empowering women and those from under-represented groups, by introducing the idea of starting their own business.
Our part time Engagement Manager will create a warm referral pathway wherein they attend training events and sessions with Pathways Coaches alongside potential clients, ensuring a smooth and trusting transition to SOSE’s support, stepping back when trust is built. We will support people in the Scottish Borders who experience barriers to education, training, and employment.
As our Engagement Manager, you will directly support people aged 16+ who may have complex and challenging barriers to securing a positive pathway. This will include barrier identification and removal and where appropriate provide pre volunteering activity as well as volunteering placements in their local area.
You will engage with local people from under-represented groups in The Borders to realise their dreams and take active steps toward self-employment. Volunteering Matters’ individualised support adapts to the needs of each client whether this is additional funding, support to attend meetings, confidence building, or skills development in a supported volunteering placement. The person-centred, place-based approach to individual support is central to this partnership and leads to meaningful and sustainable impact for all.
Where appropriate you will create bespoke and tailored volunteering opportunities with third sector partners to enable people to build their skills and confidence to take that first step into exploring employment
Here is some of what you’ll be doing, please refer to the full job description for full details:
• To engage directly with people to understand their wants, needs and aspirations and determine the best opportunity for each person, and provide the support they need.
• To develop and maintain good relationships with partners and SOSE colleagues.
• To identify, create and develop relationships with new charity partners or agencies to provide bespoke and tailored volunteering opportunities. These opportunities will support the individuals supported to gain experience, confidence and support them on route to a positive destination.
• To support with funding applications and opportunities
• To manage the risk assessment, quality assurance and audit processes as appropriate.
• Ensure monitoring, impact and evaluation information and data is collected and that the project meets it’s agreed targets, reporting format and schedule. Assist the Delivery Leader by preparing reports to funders.
• To ensure all the above is done with excellent record keeping, in accordance with compliance requirements.
• Promoting and representing Volunteering Matters and across the Scottish Borders.
• Contribute to the wider Volunteering Matters staff teams, upholding our values at all times.
Our Values & Way of Working
In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:
· Flexible Working by Default (re hours & place of work)
· Unlimited Annual Leave
· Employee Pension scheme
· Life Assurance
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Enhanced sick and family leave.
· Lifestyle Discount Scheme
We are also open to discussing job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Policy on AI-Generated Applications
Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.
To Apply
Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.
Please note that all applicants must have the right to work in the UK. Unfortunately, we’re unable to progress applications that don’t meet this requirement.
If you have any questions about current vacancies, the recruitment process, or need support, our team is here to help. Whether you're a candidate looking for more information or with an HR query, please don’t hesitate to get in touch.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.





The client requests no contact from agencies or media sales.