Monitoring evaluation and learning manager jobs in new southgate, greater london
Pro Bono Community is seeking a Training and Volunteer Coordinator to help us achieve greater access to justice.
Pro Bono Community is a registered charity that has developed specialised training programmes for students, trainees and lawyers covering the practical skills involved in delivering free legal advice and areas of social welfare law. In conjunction with the training, the charity arranges and manages volunteering placements at Law Centres and other advice agencies. The charity’s activities include a number of grant-funded projects which the coordinator will be heavily involved in.
We are looking for individuals to join our team who share our aims and mission and are driven to make them a reality.
About the role
Pro Bono Community is looking for a Training and Volunteer Coordinator to help us run programmes aimed at improving the amount and quality of access to justice by training law students and others and then placing them to work as volunteers at advice agencies.
The Training and Volunteer Coordinator will report to and work alongside the Director to undertake work supporting the charity’s activities with a focus on recruiting and training students and lawyers and then coordinating volunteering placements for them at Law Centres and advice agencies. The role also includes administrative work relating to a pioneering digital advice clinic the charity runs in conjunction with a Citizens Advice agency in London.
This is a full-time role with a salary of £30-33,000 depending on experience and the charity is seeking to appoint someone with knowledge of training and the legal/advice sectors and/or experience in a similar role. Occasional weekend work may be required. The role will involve working from home with some travel involved to London and elsewhere in support of the charity’s activities. The role includes annual leave of 25 days and a workplace pension scheme.
Responsibilities
Training and General Administration
· Producing and printing publicity and training materials
· Maintaining databases, content management systems, websites, social media and other tools
· Dealing with enquiries, including those made via the PBC mailbox and telephone line
· Organising the location and timetabling of training programmes
· Liaising with trainers and others to facilitate training
· Attending training programmes and assessments where necessary
· Keeping attendance records
· Monitoring development of the training content and facilitating discussions between stakeholders/authors
Volunteer coordination
· Arranging volunteer placements with advice agencies
· Designing and implementing rotas for volunteering
· Managing PBC’s online volunteer portal and volunteer activity logs
· Monitoring attendance and feedback
· Reacting to problems arising from attendance and other issues
· Dealing with volunteer enquiries
· Liaising with advice agencies on volunteers’ performance
· Dealing with enquiries from advice agencies
Monitoring and Evaluation
· Assisting advice agencies to evaluate volunteers’ impact through focus groups, surveys and other research tools
· Collating and analysing data
· Coordinating monitoring and evaluation reporting
· Designing and implementing monitoring and feedback tools
· Reviewing and revising monitoring and evaluation processes
Partnership management
· Working with the Director to:
o Develop and maintain productive relationships with Law Centres, advice agencies, universities, law firms and other stakeholders
o Identify and source partnership opportunities
o Explore new ways of working with partners
Competencies
Essential
· Administrative experience in the legal, educational or voluntary sectors
· Excellent organisational and interpersonal skills
· Strong written and oral communication skills
· Attention to detail
· IT skills
· Ability to work well independently and as part of a team
· Very good internal and external stakeholder management skills
· Problem solving
· Ability to identify areas for improvement in processes and policies
· Ability to be flexible and assist with different aspects of the project as necessary
· Use of initiative
Desirable
· Legal background
· Knowledge of or experience in the free legal advice sector
· Knowledge of or experience in the training/HE sector
· Experience of working with volunteers
· Knowledge of digital training and communications tools
About the opportunity
We are now recruiting for a Programme Coordinator for our schools in Newcastle.
- The Newcastle Programme Coordinator oversees a caseload of up to seven partner schools. They manage the logistics and organisation of each school’s tutoring programme, working closely with the schools and pupils and managing the pool of volunteer tutors. They attend the weekly tutoring sessions at each school, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.
- The Newcastle Programme Coordinator supports the recruitment of volunteer tutors, manages the tutor sign up process, develops relationships with schools including their Senior Leadership Team and subject teachers, collects data for monitoring and evaluation purposes, and works with other internal teams on business development opportunities.
Deadline: Friday, 27th June 2025
Interviews: Wednesday 9th July 2025
Start date: Ideally Monday 18th August 2025
Contract and hours: Fixed term contract until 31st July 2026. Full time. We offer flexible hours with 9:30-4 as core hours. A full working week is 37.5 hours.
Duties and responsibilities
- Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
- Responsible for overseeing the quality of tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery. Provide regular check-ins with tutors to ensure ample support and guidance is given to provide targeted tuition to pupils.
- Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers. Maintain clear and timely communication with relevant school staff, offering regular check-ins with key school stakeholders, and contribute to impact reporting to schools. Supporting the Programme Manager with strategies to retain and sustain school partnerships.
- Update and accurately maintain Action Tutoring’s database, including collecting timely data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and pupil surveys. Reporting regularly on key performance indicators to key stakeholders and using them to enhance programme delivery. Work with the Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
- Proactively report to the Programme Manager on the details of Action Tutoring’s operations in their partner schools.
Person specification
Qualification criteria:
- The right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty.
This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset. As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.
You will be likely be more successful in this role if you have:
- Experience of working with young people and/or project management.
- Evidence of an interest in education and/or the third sector
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Head of Care
£45,000pa + Company Car and benefits (25 days annual leave and pension)
This is a national role
This Best Companies Top 100 mid-sized company and Top 20 charity is looking to appoint a Deputy Head of Care to hold national responsibility for the operational management of identified Care projects, driving their development and implementation.
Reporting to the Director of Care and working in partnership with health, education and social care professionals, you will take responsibility for the line management of Family Support Managers for the Kentown Programme and the development of new locality projects as identified by the Director of Care Services.
Having worked previously in a senior management role, with experience of working in a stressful and emotional environment, within the community, you have a commitment to working in partnership with children, young people and their families, developing, monitoring and delivering service outcomes and building and maintaining successful professional partnerships to ensure the service is accessible to relevant families.
What we’re looking for:
· An experienced child health, education or social care professional - applications will be particularly welcome from those who understand the impact on family dynamics of having a child/young person with a life threatening or terminal illness and those who have worked in bereavement support.
· A poised and convincing communicator - you will maintain effective relationships with stakeholders including families, referrers, partners and other statutory, private and voluntary agencies.
· Comfortable with a changing environment - you will thrive working at a fast pace and controlling tasks from conception to completion and understand that quickly connecting with people is essential.
· A persuasive, inclusive approach to achieving goals quickly and correctly – you have a strong sense of drive and a warm and friendly working style.
· Strong networking skills and confident use of MS Office - Educated to A-level or equivalent with a recognised childcare and management qualification (NVQ4 or equivalent)
What we offer:
We have a range of fantastic benefits that we offer our employees, including:
· Flexible working hours to balance home and working life
· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)
· Company car for front line care posts
· Time off in lieu
· Access to the Blue Light Card Scheme, and other rewards and discounts
· Bike to work, season ticket loan and payroll giving schemes
· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
· Pension scheme where we contribute 5% of your salary and you contribute at least 3%
· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
· Robust training and development programmes to support your learning and growth
· A recommend a friend recruitment referral bonus scheme
If you’d like to find out more about these benefits and working with us please visit our website.
As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be and feel a valued member of a high performing organisation.
Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, introduction to play.
The programme aims to provide a building block for you to individually tailor your own learning and development needs.
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
How to apply:
Please send an up-to-date CV with a covering expression of interest letter to us via the link.
Closing date for applications is 20th June.
First interviews will take place at Cassini court on 21st June, with second interviews thereafter.
There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation, and we welcome applications from all backgrounds.
Registered Charity No: 1070532
About us
We are Morden charity: an almshouse charity with a proud 330-year history and a big vision for the future. We provide homes, care and support to over 250 older people across our two lovely sites in Blackheath and Beckenham, helping our residents lead independent, connected and fulfilling lives. We’re entering an exciting new phase with a fresh strategy focused on excellent housing, high quality services and thriving communities.
As part of the Morden College team, you will play a key role in challenging ageism, promoting healthy ageing, and fostering social connection. We value equity, diversity, and inclusion and embrace technology to ensure sustainable and high-quality services. Our community is a place where both residents and staff thrive.
About the role
Morden College is seeking a dynamic Brand and Digital Manager to support the Communications Lead
to put Morden College’s brand and new Strategic Framework at the heart of everything we do to deliver excellent homes, high quality services and thriving communities. This is an exciting role that will help transform resident and staff engagement with a number of projects in the pipeline that you will support including brand development work, a new website and the development of e-communications through a new CRM system.
As a passionate brand ambassador, you will work to embed the brand internally, maximising, opportunities to amplify the brand, and driving brand consistency. With creativity and strong design skills, you will be responsible for producing in-house online and print assets, while deepening engagement with residents, staff, volunteers, and the wider public.
Main duties and responsibilities
Brand strategy and development
- Support on the development and implementation of Morden College brand strategy driving engagement across the charity and ensuring consistency across all platforms.
- Act as an internal brand consultant across the organisation, collaborating with teams to amplify the brand and maximise brand opportunities.
- Support and collaborate with the Communications Lead to deliver assets to evolve the brand in line with Morden College’s new Strategic Framework.
Content creation and storytelling
- Be responsible for the in-house design of all communications assets across a wide range of print, online and outdoor channels including e-newsletters, marketing collateral, posters, signage and hospitality assets.
- Support the Communications Lead to oversee the creation of compelling resident-led content—stories, visuals, and videos—that brings to life Morden College’s work and contribute to a content plan of news and events to ensure a balance of content from our two sites.
- Manage all photography and videography production including photo shoots and permissions both in-house and using external agencies.
- Manage and maintain an image library that reflects the breadth of life at Morden College to capture everyday moments, the wide variety of events that take place and our hospitality offering.
Digital presence and visibility
- Support the Communications Lead in the development of a brand-new website to ensure Morden College’s online presence reflects its brand values and engages users effectively.
- Update web pages on a day-to-day basis to ensure
accurate and timely information for residents and external audiences and ensure content such as images and blogs are regularly refreshed.
- Utilise SEO and web analytics to support the evaluation, development and promotion of the website.
- Produce monthly reports on online activity using Google analytics and other tools to optimise digital platforms.
- Support in the development of Morden College’s email communications, sending out a regular e-newsletter and other updates though email campaigns using Mailchimp. Monitor, analyse and report on its effectiveness.
- Collaborative work with the IT team to segment, target and grow our audience reach through a new CRM
system.
This job description is not meant to be exhaustive and will be reviewed and amended as necessary to meet the changing needs of the organisation.It will also be used as the basis for determination of objectives and the contents will be used as part of the appraisal process.
Person Specification
Essential Criteria:
- Minimum of 3 years’ experience in a communications and marketing role, preferably within a non-profit or housing context.
- Strong understanding of organisational branding and its application across various channels.
- Excellent in-house design skills using In-design, Photoshop, Videography software
- Familiarity with email marketing tools such as Mailchimp or equivalent platforms.
- Proven ability to communicate with a wide range of departments including the senior leadership team.
- Excellent attention to detail and a commitment to delivering high-quality work.
- Strong organisational skills and the ability to work in a busy environment with competing demands.
- Ability to work on a range of different assets with competing deadlines.
- Self-motivated and able to work independently, using initiative to solve problems and deliver results.
- Flexibility and willingness to learn new skills, with a professional and reliable approach.
- Ability to stay ahead of advances in digital communications.
- Positive attitude to problem-solving and identifying innovative solutions.
Desirable Criteria
- Experience in managing digital campaigns or social media strategies.
- Basic understanding of search engine optimisation (SEO) and web analytics.
- Demonstrable experience with IT tools, including content management systems (CMS) and analytics platforms.
- Good copywriting and proofreading skills.
The client requests no contact from agencies or media sales.
South East London Mind’s award-winning Mindful Mums programme aims to build resilience and prevent pregnant and new mums from developing mental health problems during the perinatal period (pregnancy up to 1 year). The service has supported over 4,000 parents within the last eight years.
We are looking for a Senior Project Coordinator (Maternity Cover) to act as our Single Point of Access for professionals, service users and volunteers. The role is responsible for managing all referrals, providing holistic and person-centred support to vulnerable women experiencing mental health challenges. The role will provide high quality and supportive line management of staff, and will oversee the recruitment life cycle of volunteers to the Mindful Mums project, including interviews, onboarding, training and supervision.
You will be highly organised with experience of staff and data management in a target-driven environment. Working independently but collaboratively, you will take a solution-focused approach to improve processes and will be able to utilise databases to produce and analyse reports. You will also be a confident facilitator, as some group and training delivery will be expected.
This role would ideally suit a parent who has successfully managed their own perinatal mental health problems and those with good understanding of promoting positive perinatal mental wellbeing.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Monday 23rd June (11:59pm)
Likely interview date: Week beginning 7th July
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark




The client requests no contact from agencies or media sales.
Job Title: Training Programme Lead
Job Type: Fixed Term Contract (12 months)
Hours: 35 hours per week
Department:Specialty Training
Salary: Band 3 – from £35,879
Reports to: Director of Specialty Training (interim)
Location: Hybrid – FSRH Office (London Bridge) and home working.
Can you help us?
We’re seeking a proactive and highly organised individual to lead the delivery and quality assurance of our national specialty training programme in Community Sexual and Reproductive Healthcare (CSRH). As Training Programme Lead, you’ll play a central role in supporting CSRH trainees, upholding curriculum standards, and ensuring compliance with the regulatory requirements of the General Medical Council (GMC). You’ll also guide doctors pursuing specialist registration through alternative routes, such as the GMC’s Portfolio Pathway, ensuring these processes are fair, transparent, and effective. Acting as the key liaison between trainees, educators, regulators, and other stakeholders across the UK, you’ll help shape the future workforce in this vital area of healthcare. If you’re passionate about education, thrive in a collaborative environment, and are committed to continuous improvement, we’d love to hear from you.
The role:
Curriculum management
- Ensure the CSRH curriculum and assessment framework meets the regulatory standards set by the General Medical Council (GMC).
- Collaborate with clinicians, educators, regulators, and statutory boards to ensure the curriculum remains relevant, effective, and aligned with national standards, legislation, and service needs.
- Monitor and evaluate curriculum delivery across training sites by collecting feedback, audit results, and performance data; maintain accurate records of trainee outcomes and produce reports to support internal governance and external regulatory compliance.
- Support the use of digital platforms to track trainee progress against curriculum outcomes.
Trainee Support & Progression
- Act as a key point of contact for specialty trainees, providing guidance and administrative support throughout their training.
- Assist trainees in navigating digital platforms used for portfolio management and progression tracking.
- Develop and maintain clear, accessible guidance documents to support trainees in understanding training requirements and processes.
- Coordinate training events, inductions, and communications to keep trainees informed and engaged.
Stakeholder engagement
- Build and maintain effective relationships with a wide range of stakeholders, including the GMC, NHS England, statutory education boards, medical colleges and faculties, and training providers.
- Serve as the primary liaison for specialty trainees, Educational Supervisors and Training Programme Directors
- Work with suppliers and digital platform providers to maintain and improve user experience and functionality.
- Ensure open and constructive communication with all stakeholders to support programme delivery and regulatory compliance.
Portfolio Pathway
- Support doctors applying for specialist registration via the GMC’s Portfolio Pathway.
- Coordinate the review process for Portfolio Pathway applications, ensuring timely and accurate evaluation by relevant panels or evaluators.
- Provide clear, accessible guidance to applicants and maintain accurate records to support continuous improvement of the process and data to support workforce planning.
Committee and Governance Support
- Provide high-quality administrative support to internal committees, working groups, and panels involved in specialty training governance.
- Prepare agendas, take minutes, and follow up on actions to ensure effective committee operations.
- Support the governance of the CSRH curriculum and assessment framework by maintaining accurate records and documentation.
- Contribute to the development and implementation of policies and procedures and standard operating procedures related to the specialty training portfolio.
You will be:
- A confident and professional communicator, able to engage effectively with a wide range of stakeholders including trainees, clinicians, and regulatory bodies.
- Highly organised and methodical, with the ability to manage multiple workstreams.
- A detail-oriented and process-drive administrator with a structured approach to managing tasks and systems.
- Proactive and solutions-focused, with a commitment to continuous improvement.
- Collaborative and approachable, with a strong commitment to supporting learners and maintaining high standards in education and training.
- Adaptable and resilient, comfortable working in a regulatory environment and responding to evolving national standards and service needs.
You will have:
- Excellent organisational skills, with the ability to prioritise effectively, systematically manage complex processes and maintain accurate records.
- Strong communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders
· Proficiency in using digital platforms and tools for portfolio tracking, data analysis, and stakeholder communication. (e.g. CRM, Learning Management Systems, MS Office).
- Ability to interpret and apply regulatory standards (i.e. GMC requirements) to ensure compliance and oversee quality assurance processes.
- A strong understanding of the role of standard operating procedures (SOPs) in ensuring consistency, quality, and clarity, and the ability to develop and maintain SOPs and accessible user guidance to support trainees, trainers, and applicants.
- Competency in analysing and interpreting data to produce meaningful reports for internal governance and external regulatory reviews.
You will have experience:
- Experience coordinating or supporting training or education programmes, ideally in a regulated or healthcare-related environment.
- Proven experience in stakeholder engagement and relationship management across a range of professional levels.
- Experience supporting or managing governance structures such as committees, panels, or working groups.
- Experience maintaining accurate records and producing reports for internal and external use.
- Experience developing guidance materials and SOPs to support users in navigating complex systems or processes.
- (Desirable) Experience of supporting or managing volunteers.
- (Desirable) Experience working with regulatory bodies.
- (Desirable) Familiarity with the CESR/Portfolio Pathway or similar specialist registration processes.
Join us in upholding excellence in quality assurance and regulatory standards for the national CSRH training programme—empowering future leaders in SRH and supporting our members’ journey to GMC specialist registration.
We will offer you:
- 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
- Birthday leave day
- Annual Volunteering Day
- Flexible working culture
- Pension and life assurance scheme: 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
- Employee Assistance Programme (EAP)
- Employee discounts portal
- Free Lunch Thursday
- Interest free season ticket travel loans
- Enhanced maternity, paternity & adoption pay
- Free eye tests
- Training and development - We want our staff to feel invested in and have the time and space to grow, learn and develop in their roles. We provide a range of learning and development opportunities, from webinars and conferences to bespoke training sessions.
To Apply
Deadline for applications is Thursday 3 July midday
Interviews are likely to take place on Wednesday 16 July 2025
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias, and your application will be anonymised to support this.
NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SUMMARY
Position Title: Operations Lead
Level: Level 4
Salary: £31, 320 - 36, 720 (FTE yearly)
Reports to: Director of Finance, HR and Operations
Location: Liberation centre Brixton, London (New office in Brixton)/ Remote working within the UK with at least 2 days work from our office (Pro rata for part time)
Contract: Part time (32hrs/weekly), fixed-term contract for 2 years, with potential for extension and role expansion.
Hours: TAA has flexible working hours, with some expected evenings and weekends due to the nature of the role. All extra hours are reimbursed as Time off in Lieu (TOIL).
Start date: As soon as possible (potentially August)
Benefits: TAA laptop and phone, (employee assistance and health cash package including staff supervision, counselling, dental, optical care and more.).
The Advocacy Academy is an activist youth movement. We serve as the political home for grassroots youth organising and the catalyst for collective action. The lives of the young people we work alongside have been directly shaped by living in an unjust world, and we exist to turn their anger into action.
Young people are often the catalysts for major social change, from the Student Nonviolent Coordinating Committee at the heart of the Civil Rights Movement, to the Soweto Uprising mobilising young people to resist the apartheid regime's education policies, to the Sunrise Movement redrawing the electoral map across America, and more recently encampments and protests across the world protesting the genocide in Palestine. How successfully they achieve real and lasting change depends on whether they are organised and whether they have the right strategy and tactics to be effective.
This is why we are looking for an Operations Lead capable of envisioning the full journey of a young person through their time with The Advocacy Academy from the first activation point to whenever they choose to end their journey with us. We want someone who is excited work with us in creating an environment that supports our mission and aspiration for our young people.
We want our young leaders to win and to build real power across the UK that ensures that the generations that follow aren’t just inheriting our mess, but our equipped and ready to fix it. That is why we are looking for someone passionate, a trusted partner, and the go-to person who will support us in all aspects of facility management. Working closely with the Operations and Community team, you will be responsible for the physical spaces and infrastructure within TAA. This includes overseeing the maintenance, security, and functionality of the Liberation Centre, equipment, and physical assets. Your focus is on the efficient operation of the physical environment.
Before you skim the job description, please remember you don’t have to tick all the boxes for each role to apply. Charity experience is not a requirement! We all experience a bit of imposter syndrome, including the staff here at The Advocacy Academy. Let’s name it for what it is - a manifestation of the oppression many of us face on a day to day. If this role pulls you and you believe you could make a difference, then apply anyway or reach out to us to discuss more!
AREAS OF RESPONSIBILITY
- You will become a key member of the Finance, HR & Operations Team, including but not limited to:
- Supporting the Director of Finance, HR & Operations in maintaining and improving the relevant operational systems and processes.
- Supporting the Director of Finance, HR, and Operations in ensuring the delivery of our Liberation Centre strategy: working closely with the Community team to ensure the Centre provides a functional, welcoming, inclusive, and safe space environment for our staff, young people, and community.
- Building relationships with other departments, engaging with them to understand their needs, and communicating regular Operations updates.
- You will ensure that your responsibilities run like well-oiled machines by being a conductor of the orchestra through becoming a key member of the Finance, HR and Operations team supporting the team to achieve their strategic objectives for the year:
- Provide Support for TAA’s facilities, including cost savings and ensuring a safe and conducive work environment for our staff, members, and community groups by:
- Supporting the Director of Finance, HR, and Ops in ensuring the maintenance of our Liberation Centre, which includes: establishing protocols and processes for healthy work environments, supporting in making the space accessible and safe for all its user groups.
- Supporting maintenance and safety checks are regularly carried out at the Liberation Centre, including security and fire systems, evacuation, and emergency drills.
- Acting as the main point of contact with the council and centre manager and liaising on matters related to maintenance and repair.
- Being the main point of contact for building contractors.
- Supporting with identifying first aiders and marshals, acting as one of them, and ensuring that the first aid box is adequately stocked up at the Liberation Centre and that the fire extinguishers are within date.
- Supporting the Director of Finance, HR, and Operations with the development of applicable risk assessment forms (e.g., general risk assessment for the Liberation Centre, fire risk assessment, COVID, remote work, employee wellbeing, incident report, etc.) and their completion as may be required.
- Rolling out mandatory Health and Safety training courses and undergoing regular H&S training to keep your knowledge updated and informed of changes in regulations.
- Ensuring the space is well-stocked, and holding our procurement practices
- Liaising with our cleaner and making sure that the relationship works well and that the cleaner is supported in their access of the space
- Supporting the Community team in holding overall safety practices for the Liberation Centre
- Provide Support on TAA IT infrastructure, to include but not limited to:
- Act as the primary point of contact for our IT support provider, engaging with them to ensure they are managing troubleshooting and issue resolution well.
- Support the Finance, HR and Ops Director with planning for future IT infrastructure needs, keeping scalability and cost-efficiency in mind.
- Assist the Director Finance and Resources with monitoring IT and data protection compliance throughout the organisation, ensuring secure data storage, transfers, archiving and deletion.
- Sourcing and Setting up laptops and phones for staff, and supporting staff in using tech as part of inductions.
- Keep updated with changes in legislation that may need to be considered within The Advocacy Academy’s facilities and IT management.
- Managing our trello project management tool.
- Leading on tech repair via apple support or penelope for the staff team
- Provide HR support, to include but not limited to
- Supporting the Head of People with DBS checks and the onboarding of new staff, ensuring they have the necessary information and equipment for their work.
- Working with the Head of People to ensure that all our candidates have a great experience from the beginning to the end.
- Support with Office induction for new starters.
- Supporting with planning social events.
- Supporting on tech off boarding for staff leaving
- Provide M & E Support, to include but not limited to
- Coordinating and supporting the implementation of monitoring, evaluation, and learning (MEAL) infrastructure across departments to track impact and efficiency.
- Managing and optimising Airtable dashboards and databases to streamline data reporting and enable insights for decision-making.
- Provide Finance Support, to include but not limited to:
- Be the main point of contact for our day to day Host finance administration.
- Supporting our team with generating sales invoices.
- Monitoring and responding to our Operations and expenses and invoicing slack and email messages.
- Processing invoices and expenses in a timely and accurate manner.
- Supporting fundraising team with gift-aid reconciliation.
- Provide Support for TAA’s facilities, including cost savings and ensuring a safe and conducive work environment for our staff, members, and community groups by:
- Share responsibilities for achieving our strategic objectives by upholding our vision, mission, strategy, ideology, and cultural values within your area and also across TAA, supporting on cross-departmental projects as needed:
- Embody our commitment to social and economic justice
- Role model upholding ideology, culture and value expectations across the organisation including but not limited to: leading by example across departments and during team days and role-modelling leadership, identifying new opportunities to the Director of Finance, HR and Ops and to the team and identifying risks to our integrity and authenticity in relation to ideology and culture
- Ensure that you work in tandem with and in support of other team members including but not limited to: encouraging collaborations across other departments with resources as needed
- Take responsibility for communicating your own wellbeing and needs and providing feedback on TAA wellbeing initiatives to your line manager, and contribute to living the TAA culture
- Take responsibility for pursuing your own development to build knowledge and skills to fulfil your role and areas of interest
- Governance and Compliance
- Work with the Finance, HR and Operations to prioritise and centre risk management in your portfolio: feeding into risk analysis and mitigation, identifying and escalating risks to the strategic objectives, taking the lead to mitigate risks early and thoroughly.
- Ensure understanding and compliance with TAA policies and practices and take the lead on their implementation within your portfolio
A BIT ABOUT YOU
- You are passionate about, and committed to, creating a more fair, just and equal world.
- You believe in the potential of young people to challenge the status quo and are dedicated to helping them become more powerful citizens.
- You’ve got a deep understanding of, and a personal relationship with, issues of social justice. From racism to the housing crisis to climate justice, you’ll be aware of how systemic injustice operates in our society, clued-up and well-informed on the big issues of our time, and committed to changing them.
- You’ll be comfortable managing a “to-do” list of competing priorities and balancing your workload to meet competing deadlines.
- You’re a sensitive and thoughtful relationship-builder who is interested in building a network of relationships to support the Advocacy Academy’s work. You’re a great listener, and remember people’s names, faces, and stories.
- You’re a confident written and verbal communicator, who is comfortable with tailoring communication to reach a diverse range of audiences and stakeholders.
- You’re proactive, organised, and eager to learn, whether that’s chatting with potential funders, researching new opportunities or collaborating with teammates.
IDEAL SKILLS & EXPERIENCE
- Detail oriented
- Strong written and verbal communication skills
- Experience working with different audiences or types of stakeholders
- Project management and experience working collaboratively across teams both in person and online
- Excellent organisational skills with confidence managing multiple tasks at the same time/ balancing multiple priorities to meet deadlines
- Experience with our existing systems e.g., Microsoft Excel/ Google Sheets, Canva
- Confidence working in a fast-paced environment
This is an outline of the responsibilities and duties of the Operations Lead role, it is not intended as an exhaustive list and may change from time to time to meet the changing needs of the Liberation Centre and our young people. Any changes will be made in consultation with the post holder.
HOW TO APPLY
Candidates will be asked to provide a CV and a Cover Letter OR a supporting video application addressing the following questions (no more than 1000 words or 10 minutes for all questions).
- Tell us about a social justice issue that makes you angry and why it matters to you?
- Our Operations Leads entails working and building relationships with different stakeholders. Tell us about a time when you successfully cultivated a relationship with someone when working towards a shared goal - What did you do and what did you learn?
- Include anything else you would like us to know as we consider your candidacy for the Operations Lead role.
In addition, please also provide information on your notice period and your availability for interview. You may also attach any other content that would be relevant for us to have in order to showcase interest and experience. The content can come in any
form of media, including but not limited to - a mind map of ideas, a timeline or portfolio of your work, life or experiences; a recording; a Powerpoint or other form of presentation; a song, article, poem or other writing samples.
DATES
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- Closing Date: The deadline for applications 27th June 2025 by 10am.
Please be aware that there will be two rounds of interviews (including an interview task) and we will be interviewing as we receive applications. The application date might be brought forward if we find the right person.
NOTHING ABOUT US WITHOUT US
We aim to be representative of the community we are working with. We encourage applications from people of colour, those who identify as LGBTQIA, working class as well as disabled people, those living with mental health conditions, refugees and migrants. We welcome people from all identities who are made to feel marginalised.
We’re not just committed to being an equal opportunity employer, we actively celebrate diversity in all its forms. Let us know if we can do anything to make the application or interview process more accessible. If you are invited to interview, we will at that point ask you for any accessibility requirements or preferences.
As an employer we make all reasonable adjustments to support employees in their work if they are disabled or have a health condition. We support the Access to Work scheme which could provide you with financial support to get the help you need to do all tasks successfully. We are happy to facilitate Access to Work assessments and reclaims, and would actively welcome applicants who would need this in order to do the job.
All staff who work on our programme must have, prior to starting work, a returned satisfactory enhanced Disclosure and Barring Service (DBS) dated no earlier than 1st January 2021. The Advocacy Academy will assist the application for, and pay for the processing of, a new DBS for staff members where required.
We welcome applications from people with convictions. Please disclose in your application if you have any convictions, cautions, reprimands or final warnings that are not “protected” (as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013)) . We consider each person on their own merits, taking into account all the circumstances.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Service Officer
About Us
Spring Community Hub exists to ensure that no one in our Southwark community goes hungry. But we don’t just provide food:
We work alongside people to help them escape poverty, build confidence, and find community.
Our principal activity is the prevention of food poverty and food insecurity by offering culturally appropriate food, fresh fruits, and vegetables as well as dietary and religiously appropriate food which we have continued to run at our five-week sessions to local people for as long as they address the underlying cause.
We also provide a range of wraparound support, including advice services, particularly around employment and immigration through our Back2Work Team, Holiday Clubs for Children, Youth Groups, a Clothing Bank and our Spring Up Women’s group.
Mission
The mission of SCH is that through a 'Community Hub’ and full activity programme, local people in or at risk of crisis will be supported along their journey to move on and achieve full social, economic and emotional independence to live healthy lives in a community which supports each other
Vision
Our vision at Spring Community Hub is to tackle food insecurity and hunger before people find themselves in crisis. We want to see equality in our communities and be a vehicle for positive and lasting change in our clients so that they never need a Food Bank again.
Values
These are our Principles, ideals, and characteristics that define the culture, standards and aspirations of the organisation.
An organisation that is driven by people with integrity and commitment to the cause
We believe in leadership, development, growth, and continual learning
Ensuring fairness, equity and equality
Creating a place of respect, kindness and dignity for all
A healthy environment where people have fun and can be creative
Salary £16,224 per annum
Permanent Contract. ( Subject to further funding )
Part-Time, 20 hours over 5 days
Term Time
Monday, 1 pm - 6 pm
Wednesday 1 pm - 6 pm
Thursdays - 1 pm - 6 pm
Fridays 9 am - 2 pm
Saturdays 9.30 am -2.30 pm
(including 1 hr unpaid lunch)
School Holidays
Monday - 9 am-2 pm
Tuesday - 9 am - 2 pm
Wednesday 9 am - 2 pm
Thursdays 9 am - 2 pm
Saturdays 930 am - 230 pm
(including 1 hr unpaid lunch)
Working - from our Offices and Centres and in the community/outreach locations
The post holder must be flexible to work evenings and weekends to meet client and community needs.
There will be work/training outside of office hours, including evenings and weekends, with appropriate time back in lieu.
Main Purposes of Job and Key Tasks
Do you have an empathic personality and want to work in a challenging but rewarding field? Spring Community Hub has an exciting opportunity to recruit a Service Officer
The Service Officer will play a crucial role in supporting the mission of our charity by providing comprehensive assistance and advocacy services to individuals and families in need. This position will involve engaging with diverse communities and ensuring that all services are delivered with cultural sensitivity.
The Service Officer will work collaboratively with staff and volunteers to deliver Food Bank services, Activity Camps, and Afterschool club, advice and advocacy support, clothing assistance, cooking programs, and Social Supermarket Operations, as well as support initiatives for the elderly, individuals experiencing poverty and isolation, and families with children.
The post holder must be an enthusiastic and motivated person to coordinate and manage our Food Banks, Community Café, and Social Supermarket, including the supervision of its volunteers/staff, as well as planning, organising, and implementing supermarket collection.
The post holder will be required to be flexible to the changing needs of the organisation and as such, undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the Leadership Team/ CEO and trustees.
About the Role / Key Responsibilities
Programme Planning, Delivery and Implementation
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To design and deliver the Activity Camps and After School Club Programme calendar, curriculum, and events that are outcomes-focused, educational, and engaging, and enable young people to develop a range of skills appropriate to their needs.
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Working with Children, young people, and their families to build services that meet their needs, wants, and aspirations of the individual.
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Work in Collaboration with the Leadership Team to oversee the work of the Spring Activity Camps Coordinators to design and develop a range of activities, workshops, and programmes to meet the needs of our children, young people, and their families
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Collaborate with other staff members, volunteers, and external partners to deliver engaging, fun, and impactful activities
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Ensure all activities align with the organisation's mission and values and promote personal growth, inclusivity, and well-being.
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Oversee and coordinate the operations of Food Services
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Assist clients in accessing food bank services, ensuring they receive the necessary support with dignity and respect.
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Maintain inventory management for food items and coordinate food drives and partnerships with local suppliers.
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Developing and coordinating effective stock control systems, arranging timely transportation of collections and deliveries, and meeting legislative standards - i.e., Health & Safety/Environmental Health.
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Provide and oversee assessments of guests, customers, and service users on a one-on-one/group basis to ensure they receive adequate advice/signposting and support on benefits, housing, financial support, and other relevant issues impacting clients' well-being. Work in collaboration with the Advice and Advocacy team.
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Advocate on behalf of clients to secure access to necessary resources and services.Stay updated on the relevant policies and available community resources.
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Oversee the operation of the clothing bank, ensuring that items are organised, available, and of good quality for clients..
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Develop and oversee cooking workshops that celebrate cultural diversity and promote healthy eating practices.
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Collaborate with local chefs or volunteers to create a welcoming environment for participants.
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Oversee in the day-to-day operations of the social supermarket, ensuring a welcoming atmosphere for customers.
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Engage with elderly clients and those experiencing isolation to provide companionship, support, and resources related to their specific circumstances.
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Work on outreach programs targeting vulnerable populations to provide suitable assistance.
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Educate the team on nutritional options and food
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Lead or assist in after-school clubs and programs that promote educational engagement, social skills, and personal development for children.
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Support families to identify their needs and connect them with appropriate services and resources.
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Represent Spring Community Hubs Service and project at relevant forums and meetings across the Borough and at a London/National level
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Ensure that all processes and procedures in the SCH manual are being followed
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Ensure that the foodbank meets health and safety/environmental health standards in all its locations
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Bring to the attention of the Service Manager any concerns about the running of the project or its future sustainability
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Oversee the food Services in conjunction with the Service Manager
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Organise and run food collections in conjunction with Hub support
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Liaise with clients and referral agencies and resolve any issues that may arise in conjunction.
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Keeping up to date with legislation and policy related to the Service and making any necessary modifications to accommodate changes.
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Overseeing stock orders and working in collaboration with the Hub support and Finance department.
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Comply with SCH policies and procedures regarding the operation of services and policies
Strategy, Stakeholder Management, Leadership, and Management
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Representing the organisation on a strategic level at external meetings and events with Community partners, Local Authorities, Funders, and other key stakeholders
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Liaise with clients and referral agencies and resolve any issues that may arise in conjunction.
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Foster relationships with local organisations, community leaders, and stakeholders, and participate in community outreach initiatives to raise awareness about available services and encourage community involvement.
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Maintaining relationships with suppliers, community groups, Schools, Libraries, supermarkets, and other stakeholders.
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Supervise the work of the Activity Camp Coordinators, Bank Staff, Volunteers, and Facilitators during Camp and Activity Sessions
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As one of the Deputy Safeguarding Leads, manage any concerns about a child, young person or family's welfare effectively and share concerns with the Leadership Team and other DSLs.
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Actively contribute to and participate in AGMs, Away Days, Team Meetings, Development Sessions, and other Internal Meetings
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Support in the rolling recruitment of Coordinators, Bank Staff, and Volunteers to meet the needs of the service.
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Work with the Leadership Team to ensure up-to-date Employment, Training, and other HR records for all Staff and Volunteers within the Team, and work in collaboration with the Business Support Team
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Work with the Leadership Team to ensure the service and Resources are used effectively within designated budgets, including the reimbursement of expenses.
Camps and Event Management:
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Coordinate and oversee the planning, logistics, and execution of SCH Holiday Camps, Afterschool Camps and Events.
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Ensure adherence to Health and Safety Guidelines, Risk Assessments, and appropriate Safeguarding measures.
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Manage Camp staff, volunteers, and external contractors during activities and events, creating a positive and inclusive atmosphere.
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Liaise with schools, organisations, local authorities, and volunteers to explore ways of sustaining and improving the provision.
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Promote and market the project through outreach to schools and other community groups in Southwark/Havering and surrounding areas, and organise bookings.
Volunteer Management:
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Work in collaboration with the Leadership Team and Business Support Team to recruit and train Volunteers.
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Oversee and manage the volunteers in the team who support activities and events, providing necessary guidance and supervision.
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Work with the Leadership team to foster a positive and inclusive volunteer culture, recognising and appreciating their contributions.
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Work with the leadership Team to monitor and evaluate volunteer performance and provide constructive feedback, reports, and support as needed.
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Coordinate and oversee all Food Service / Project volunteers, and oversee the volunteer timetable to ensure the best use of volunteers
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Coordinate the volunteer team at the warehouse and oversee groups of corporate volunteers, school groups, and other youth groups visiting to help.
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Ensure that volunteers are trained to undertake responsibilities within the warehouse and to meet the relevant legal requirements. This could include basic food hygiene, first aid, evacuation procedures, manual handling and lifting, health and safety, and fire procedures
Administration and Reporting:
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Maintain accurate records of activities, participant attendance, incidents, Impact Reporting, Monitoring and Evaluations, including referral processes, and ensure the requirements of Data Protection, Quality Assurance, Funding, and Compliance are met.
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Prepare regular reports for all the Projects highlighting progress, challenges, and recommendations for improvement.
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Work within agreed budgets for activities, Camps, and Pastoral Care Services, ensuring efficient resource allocation.
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Ensure that local data is entered into the database
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Maintain accurate records of client interactions, services provided, and outcomes achieved for reporting and evaluation purposes.
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Provide regular updates to the Leadership Team on service delivery and community needs.
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Produce monthly project reports and keep the CRM/ Database updated
Person Specification
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Experience in working with children and young people, in particular individuals who are experiencing significant Poverty and Inequality and may also have multiple and complex needs.
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The ability to communicate effectively with a wide variety of people and establish and maintain good working relationships with Partners and external stakeholders
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Proven Line Management and Supervisory experience
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Willingness to undertake further training as required by Spring Community Hub
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Commitment to the concept of continuous improvement of procedures and practices
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Ability to remain calm in challenging situations and reinforce boundaries
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Ability to support people in managing difficult feelings, and communicate their needs effectively
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Knowledge of best practice for lone working, data protection, and safeguarding adults
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Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies
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Strong sense of self, and ability to set and maintain boundaries and lead by example
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Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
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Excellent listening skills
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Ability to work collaboratively with colleagues and others.
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Understanding of the needs of disadvantaged, disaffected, and vulnerable people, and the ability to work with them in a positive way
Qualifications and Skills:
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Qualifications/Experience in a relevant field (e.g., social work, Counselling, psychology, Information Advice and Guidance, Education, or related disciplines). A master's degree is desirable.
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Proven experience in Programme Planning and Event Management, preferably within a Charity, Community, Education, or similar setting.
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Strong organisational, Project Management and Prioritising abilities, with impeccable attention to detail.
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Excellent communication and interpersonal skills, with the ability to interact effectively with participants, volunteers, and external partners.
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A compassionate and empathetic approach, with a genuine interest in the well-being of others.
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Knowledge of safeguarding policies and procedures, including child protection and vulnerable adult support.
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Proficiency in using relevant software for record-keeping and report generation.
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Empathy and compassion for individuals facing hardship
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Strong organisational and problem-solving skills.
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Proficiency in Google Workspace and databases, and experience with client management and other IT / Project Management systems.
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Cultural competence and sensitivity to diverse backgrounds and experiences.
- A degree in social work, community development, or a related field is preferred.
- Experience working in a charity or community service environment, particularly with vulnerable populations.
- Strong communication and interpersonal skills, with the ability to build rapport with diverse groups.
- Understanding of issues related to poverty, housing, and social welfare systems.
- Ability to work both independently and as part of a team
Commitment to Equal Opportunities
All Staff, Contractors, Freelancers, and Volunteers have a legal and moral responsibility to ensure that Spring Community Hub is free from discrimination, harassment, and bullying
We are an equal opportunities employer and we welcome applications regardless of sex, gender, and race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part-time or shift workers, being HIV positive or living with AIDS, lived experience of Significant Poverty or Inequality and any other matter which causes a person to be treated with injustice.
We believe diversity is a strength, and we aim to make sure that SCH reflects the communities we serve.
SCH is consciously working towards our organisation being a place where everyone can bring out their skills and talents and make their best contribution to our mission to support our guests along their journey to move on and achieve full social, economic, and emotional independence to live healthy lives in a community that supports each other.
We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of Significant Poverty and Inequality and people from all marginalised groups, communities, and backgrounds.
Responsible for staff/equipment
Spring Activity Camp Coordinators/Bank Staff/Facilitators and Sessional Volunteers/Partnerships/Phone/Laptop
Reporting to…
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Spring Activity Camp/Pastoral Manager
Why Join us / Benefits
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A warm, welcoming, and passionate working environment.
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People-focused with a friendly and supportive workplace culture
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We are a London Living Wage Employer
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An active commitment to equality and diversity
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We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and Volunteers.
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Generous annual leave entitlement: 33 days annual leave (including bank holidays)
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Company pension scheme.
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Frequent Team Away Days and Celebrations, as part of a friendly and collaborative team
How to Apply
Complete the application form. You will be asked to submit a CV if suitable.
Please also include the names of 2 referees, one of whom should be your current or most recent employer (references will not be taken up until after interview for the successful candidate)
Closing Date: Interviews to be held virtually on a rolling basis
Application process:
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Complete our Application form
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Submit your CV with a Supporting Statement.
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Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview
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If you are shortlisted from the Telephone Interview, you will be invited to a formal interview which will consist of the following:
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A Presentation topic will be shared with you in advance
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60-minute Panel Interview with members of the SLT / Board of Trustees
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Questions will be shared with you before the interview so that you can prepare.
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Role-specific Practical Task
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Compliance and Development Manager to discuss how we can help.
Spring supports people in crisis to gain independence and live healthy lives in a connected, supportive community through our hub and activities.




The client requests no contact from agencies or media sales.
Job Title: Senior Data and Insights Officer
Organisation: Get Further
Location: London / Remote (with occasional travel to London office)
Salary: £30,000–£35,000 per annum (including £2k London weighting)
Contract: Permanent, Full-time (37.5 hrs/week)
Start date: ASAP
Closing date: 10am 23rd June
Help tackle educational inequality with data that makes a difference.
At Get Further, we believe all young people deserve the chance to succeed in English and maths. We are an award-winning charity providing tailored tuition and support for students in Further Education to help them secure essential qualifications and unlock brighter futures.
We are looking for a passionate Senior Data and Insights Officer to lead on impact reporting, internal evaluation and data analysis. You’ll use tools like Salesforce and data visualisation platforms to assess student progress, inform strategy, and communicate our impact to funders, partners and policymakers.
You’ll have experience managing and analysing complex data, a keen eye for detail, and a strong understanding of research and evaluation methods. If you’re data-savvy, socially driven, and want to see your insights spark real change, we want to hear from you.
Our benefits include:
- 36 days of holidays per year (including bank holidays)
- Ongoing learning and development opportunities
- Flexible hybrid and remote working
- Cycle to work scheme
- Employee Assistance Programme
- Termly ‘in-person’ team development days at our offices in London
- The opportunity to work in a progressive and socially conscious, growing organisation where we can have an outsized impact on its success and development.
ABOUT THE ROLE
As the Senior Data and Insights Officer you will work with the Chief Impact Officer, within our Impact Team. Responsiblities will include:
Database Usage and Reporting
- Support our Salesforce Lead in creating reports and dashboards, ensuring all data is relevant, accurate and secure.
- Use our database management system to generate reports and data analysis for the Senior Management Team, and other internal colleagues, to support marketing campaigns, fundraising campaigns, statutory information requests and organisational insight.
- Enhance our data analysis and reporting by developing predictive modelling and exploring statistical significance of our findings.
- Prepare reports for college partners, funders, and the Board, which set out our data, findings and impact,
- Confidently write about insights and findings from our data, generating learnings and recommendations for the organisation and other stakeholders.
Internal and External Evaluations
- Support the Chief Impact Officer in developing assessment frameworks to robustly measure our impact and designing dissemination plans, to best harness and communicate that impact.
- Oversee and implement internal evaluation activity, for example, finalising student surveys, focus group and interview tools.
- Review and enhance data collection tools, process, analysis, and reporting.
- Undertake qualitative and quantitative analysis of our evaluation data; and use the data to make recommendations to improve programme quality.
- Review and keep abreast of literature and research in the further education, wider education, tuition and research landscape. You will share and apply learnings to our evaluation processes and programme delivery.
Data Quality and Assurance
- Support our ongoing compliance with GDPR across the organisation, ensuring that our data is robust, accurate and proportionate to the needs of the organisation.
- Uphold the highest standards of compliance, in relation to GDPR and safeguarding.
TO APPLY: we only take applications via our website, so to apply click "Redirect to Recruiter" which will take you directly to the job listing on our website.
To support students in further education from disadvantaged backgrounds to secure gateway English and maths qualifications that unlock opportunities.
The client requests no contact from agencies or media sales.
Strategic. People-focused. Ready to grow something that matters?
At Brighter Together, we believe in a UK where every older person has regular, meaningful connections with young children. Our award-winning intergenerational programme tackles isolation and improves wellbeing by bringing together two often-overlooked groups—older adults and early years children—through joyful, structured weekly sessions.
We’re on an ambitious growth journey, and we’re now looking for a Programme Lead to help shape the next phase of our impact.
Founded in 2020, we’ve delivered over 160 projects across London, with extraordinary results: 98% of older adults report improved emotional wellbeing, and 97% of children show significant development in social skills. With expert-designed sessions based on cognitive stimulation therapy and the EYFS framework, our model is evidence-led, highly engaging, and full of heart.
We’re a small, dynamic charity with a start-up mindset: agile, fast-moving, and ambitious. This is your chance to play a key leadership role in a high-impact social venture—and help build something that really matters.
What you’ll be doing:
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Leading the strategic growth, sales and delivery of our intergenerational programme across London
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Building and maintaining partnerships with care homes, nurseries and local stakeholders
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Overseeing and supporting a team of Session Facilitators and volunteers
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Shaping our impact and evaluation approach and producing key data insights
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Playing a core leadership role in organisational strategy, systems, and communications
This job is for you if:
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You thrive in start-up environments—building, improving, adapting
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You love selling a impactful programme to potential partners
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You’re a natural people person with strong project and team management skills
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You have experience leading programmes or partnerships with social impact
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You’re strategic, solutions-focused, and love getting things done
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You believe in the power of human connection to transform lives
Key details:
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Contract: 12-month fixed term, with potential to become permanent (subject to funding)
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Location: Hybrid, with 2 days/week in our Twickenham office + travel across London
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Salary: £32,000 – £42,000 depending on experience
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Annual leave: 25 days + bank holidays
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Hours: Full-time, with flexible working options
How to apply:
Send us your CV, a 2-page supporting statement, and a short task (outlined in our recruitment pack).
First round interviews: w/c 23rd June | Final interviews: Friday 4th July
We welcome applicants from all backgrounds and lived experiences. If you’re not sure you meet every requirement, we’d still love to hear from you.
Brighter Together brings together older adults with young children for regular, activity sessions that are mutually beneficial.


The client requests no contact from agencies or media sales.
The purpose of this role is to provide leadership, oversight and curation to the FYT Leadership Team, and to lead the smooth running of the FYT Organisation which supports the wider FYT Movement. This will include coordinating the delivery of the strategic plan, leading fundraising, and working closely with the FYT Board to oversee the smooth running of the organisation.
Hours: 22.5 hrs per week
Salary: £24,116 per annum (£40,194 pro rata) + 9% pension
Holidays: 5 weeks plus bank holidays and 3 additional days at Christmas
Location: Working from home, with nationwide travel expected
Key Responsibilities:
- Lead the FYT Movement – Engage with movement members
- Listening
- Inspiring
- Taking inspiration from
- Facilitating collaboration and cross-pollination
- Lead the FYT staff team – supporting, supervising, enabling and encouraging and ensuring appropriate HR functions are carried out.
- Lead the fundraising strategy for the organisation, giving attention to securing grants, as well as donor fundraising . Report as necessary to funders.
- Work with the Finance Officer to manage the budget and finances within the parameters agreed by the Board.
- Facilitate the effective function of the Leadership Team, enabling the smooth and efficient carrying out of the strategic priorities.
- Provide Line Management support and supervision to the other members of the Leadership Team.
- Develop, implement and monitor FYT’s strategic plan in partnership with the FYT team and board
- Engage in practical theological reflection on FYT’s mission and how it is expressed.
- Attend and contribute as required to Board meetings, working closely with the Chair and Board to ensure that appropriate issues are raised, and that any agreed action is put into effect.
- Be an advocate for marginalised young people, the issues they face, and youth workers and projects working with them (pursuing prophetic mischief, provocation, and taking up our unique space in the youth ministry community).
- Make links with appropriate Christian, voluntary and statutory bodies and to represent FYT in appropriate forums and pursue opportunities for collaborative working.
- Support the active promotion of the FYT training and resource offer.
- Lead the monitoring and evaluation (impact assessment) of FYT’s work
Other functions:
- Meet regularly with Line Manager for supervision.
- Undertake administration and keep necessary work records.
- Comply with all FYT policies and procedures.
- Work collaboratively with the FYT leadership team and Board to ensure that organisational policies are regularly reviewed.
- Engage in CPD/lifelong learning.
- Undertake any other tasks that may be requested, commensurate with the nature and level of the post and as may be required by the Board of Trustees.
Additional Information
- The Leadership Team is supported by a contract with Giraffe HR that assists in the day to day running of the organisation, primarily managing the finances of the organisation.
- Engagement in ongoing, regular youth work with marginalised young people is not a requirement of this post, but encouraged. FYT will be flexible where possible in order to facilitate this.
The client requests no contact from agencies or media sales.
Office based, London (with hybrid working)
6-month fixed term contract
Are you an experienced strategic leader ready to make an immediate impact? The Royal College of Speech and Language Therapists (RCSLT) is seeking an Interim Head of Membership Engagement and Strategy to lead a critical transformation of our membership and marketing functions. This is a unique opportunity to join a values-driven organisation at a pivotal moment and help shape how we engage, support, and grow our professional community.
Who we are
The Royal College of Speech and Language Therapists (RCSLT) is the professional body for speech and language therapists across the UK. The RCSLT has over 22,000 members and employs around 65 staff predominately based in a London office. The RCSLT also has offices in Belfast, Edinburgh, and Cardiff.
Our mission is to improve the lives of people with communication and swallowing needs by facilitating and promoting research, producing guidance, holding events, and influencing government. We aim to promote better education and training for speech and language therapists and provide information to our members and the public about speech and language therapy.
The role
The Royal College of Speech and Language Therapists (RCSLT) is looking for an experienced professional to review and transform our current membership and marketing functions. In this pivotal role, you’ll shape and deliver a unified, efficient, and future-focused engagement strategy that reflects the evolving needs of our members.
You will lead and support a talented team, which includes the Enquiries Team and the Membership and Marketing Manager, ensuring we have the right structures, systems, and capacity in place to deliver outstanding service. Your leadership will enhance how we connect with members and customers - both online and offline - driving improved engagement, satisfaction, and retention.
If you're ready to make a lasting impact and build a high-performing, member-centric function, we’d love to hear from you.
What we are looking for
The ideal candidate will have a background and experience working within a membership organisation and have a clear understanding of what it takes to build a high-performing, member-focused function. You will bring strong time management skills, be self-motivated, highly organised, and capable of working efficiently both independently and as part of a team. Most importantly, you’ll understand the aims and values of the RCSLT and demonstrate the ability to embed these into your work and strategic approach.
If you're ready to bring fresh thinking, strategic insight, and strong leadership to a nationally respected professional body, we’d love to hear from you.
Please see the role brochure for more information on the required knowledge and experience necessary to be successful in the role.
What we can offer you
- A competitive starting salary
- Generous annual leave entitlement
- Excellent staff training and development opportunities
- Supportive and flexible working environment including, hybrid working arrangements
- Generous pension scheme
- Life insurance cover
- Season ticket loan scheme
- Eye care voucher scheme
- Family friendly employer including enhanced maternity and paternity leave
- Cycle to work scheme
- Access to an Employee Assistance Programme and more!
How to apply
For more information and to apply online, please visit our recruitment portal.
Closing date: 5.00pm on Friday, 20th June 2025.
Interview date: w/c 30th June 2025 (held virtually).
Please note, we can only accept applications from those who have working rights in the UK, we cannot offer sponsorship for this role.
The role may close earlier than the stated deadline if we receive a high volume of applications.
We are committed to a fair, transparent, and inclusive recruitment process. All applications are handled with strict confidentiality to protect your privacy and encourage openness throughout the process.
The RCSLT is committed to fostering an inclusive and equitable workplace where everyone feels valued and a sense of belonging. We aim to embed equity, diversity, and belonging practices throughout our recruitment and selection procedures. We strive to ensure everyone is valued equally for their contribution, experience, knowledge, and skills. We welcome applications from candidates of all different backgrounds.
Founded in 1989, the mission of Rainforest Foundation UK (RFUK) is to support Indigenous Peoples and other communities of the world’s rainforests in their efforts to protect their environment and fulfil their rights to land, life and livelihood. Locally, it supports forest communities to gain land rights, challenge destructive industries, manage their forests and protect their environment. Globally, it campaigns to influence laws and policies that protect rainforests and their inhabitants.
The DRC Fieldwork Coordinator role sits within RFUK’s largest Programmes team: Land & Livelihoods. A central aspect of the L&L team’s work is supporting communities to establish and manage community forests as well as working at the national and policy levels to achieve wider impact. This role will be pivotal to a new phase of community forest expansion in the Democratic Republic of Congo, which is being supported by the Rainforest Trust. In partnership with five local organisations, the role will contribute to the objective of expanding community forests in two highly biodiverse landscapes: the periphery of the Maïko National Park in North Kivu province and the area surrounding the Salonga National Park in Maï Ndombe province.
The ideal candidate will bring at least 3 years’ experience of project management support in a charity or international development context, as well as 3 years’ of experience in supporting community land use planning and livelihoods initiatives in rural contexts. We are seeking someone who has a firm grasp on forest governance and human rights, is familiar with the requirements of institutional donors, and is eager to play a key role in a new phase of community forest expansion.
Role Summary
We are looking for a passionate and effective Autistic Lived Experience Trainer to support us to deliver an exciting new programme of work. We have been commissioned by an NHS organisation to deliver and support the roll out of autism-informed care training to all staff working in their mental health inpatient settings. This programme of work will run for 9 months, and will include the delivery of various half day and full day autism-informed training sessions both in-person and online. We will also be working closely with Experts by Experience to become skilled and confident in delivery of this training to support the organisational sustainability of this knowledge. The programme of work will also embed an evaluation of the training to demonstrate learning and impact.
The Autistic Lived Experience Trainer will be working closely alongside our Lived Experience Lead to deliver all aspects of the programme, with support from our wider staff team.
Role Description
- Co-facilitate training sessions both online and in-person to staff from various professions and in various roles across mental health in-patient settings.
- Deliver pre-prepared content and facilitate reflective conversations.
- Monitor feedback and adjust content and delivery as necessary.
- Collect and analyse feedback data, both qualitative and quantitative.
- Support Experts by Experience to become confident with delivery of content.
- Ensure training content remains relevant and includes the latest research, alongside lived experience insight.
- Use own lived experience insight to supplement content and support reflection and catalyse change.
- Liaise with NHS colleagues to support training session logistics
- To represent Neurodiverse Connection nationally, regionally and locally as appropriate and to promote the work that we do.
- To work alongside the Neurodiverse Connection staff and associate team to ensure delivery of high-quality work.
- Frequent travel within Norfolk and Suffolk to deliver in person training.
- Some national travel may also be required to support training and delivery on other projects.
Recruitment details
Recruitment Timeline
- Deadline for applications: Monday 7th July, 9am
- Applicants notified if shortlisted no later than: Friday 11th July, 5pm
- Dates of interviews: Friday 18th and Monday 21st July
- Interviewees notified if they have been appointed no later than: Monday 28th July, 5pm
Proposed start date for successful applicant: Start of September
How to apply
The application process is two stages.
Stage 1: download and complete application form.
- You will be asked to confirm you met some of the essential criteria.
- You will be asked to enter your contact details and details of previous work.
- You will then be asked to answer 4 questions.
- Email the completed form to our recruitment email address.
- You will also be asked to complete an equity and diversity form. This is optional.
Stage 2: If you are shortlisted you will be invited to attend an online interview. You will be sent the interview questions 5 days ahead of the interview date.
As part of the interview, you will be asked to deliver a 15-minute virtual training session. We will share the training topic when we invite you to attend the interview.
About Neurodiverse Connection
Neurodiverse Connection is a neurodivergent led Community interest Company.
Our mission is to:
- Listen to and amplify neurodivergent views and voices.
- Give additional consideration to intersectionality and how we can support the amplification of views and voices that are often unseen and unheard.
- Support people from different neurologies to understand each other, facilitating solutions to the double empathy problem.
- Lead on changing understanding of sensory and social processing differences, particularly in relation to the built environment.
- Challenge the common misunderstandings and misconceptions of autism and support an improved understanding of neurodiversity within health and social care.
- Promote an improved understanding of neurodivergent culture and communication.
- Support neurodivergent people to have equal opportunities in life.
- Support neurodivergent people to have equal opportunities and outcomes in health.
- Support neurodivergent employment, including in leadership positions and facilitating change for the neurodivergent community.
How we work
Neurodiverse Connection is a new Community Interest Company. We are working to be a neurodiversity affirming and supportive organisation. We want to support you as an important team member to work on projects that you love, that align with your interests and skills and enable you to have a balanced and rewarding work and personal life. We welcome you working with us and providing gentle challenge if we don’t get this right, so we can learn together. We want to see neurodivergent people treated better, and that starts with us. We hope you’ll work with us to champion this approach for other people, too.
Our commitment to you
It’s part of our mission to be a great place to work and to demonstrate how to work in neurodivergent affirming ways. We believe this is beneficial to everyone, regardless of neurology.
We aim to:
- Enable you to shape your role to your strengths and interests.
- Offer flexibility in delivery hours, within agreed parameters.
- Work to make Neurodiverse Connection an organisation that you enjoy being part of, that supports you in your role, that recognises your contribution and that delivers great outcomes for the neurodivergent people we work to support.
- Support to develop in your role through access to training, shadowing and mentoring.
- Access to supervision and a reflective space to support you in a lived experience role.
- Involve you in shaping and directing the organisation.
- Listen when we don’t get it right, and welcome constructive feedback.
- Involve team members in development opportunities and spending the social value we’ve accumulated together.
- 35 hour working week (pro rata).
- 4% work place pension contribution.
- 26 days annual leave plus bank holidays (pro rata).
- Access to a wellbeing fund.
Application deadline: Monday 7th July, 9am
We are a neurodivergent-led Community Interest Company (CIC) created to improve support and outcomes for neurodivergent people.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Domestic Abuse Advisor & Trainer
Salary: £26,000 - £32,000 pro rata
Location: Across Brent Community Hubs and Advance Headoffice
Hours: 14 Hours per week
Contract: Fixed Term - 12 months
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The postholder will support the delivery of a specialist domestic abuse (DA) project in partnership with Central London Community Healthcare NHS Trust (CLCH) in the London borough of Brent. The role aims to raise awareness and promote best practice in responding to domestic abuse across CLCH staff, improving support for patients impacted by domestic abuse. This will involve delivering training, workshops, and guidance to health professionals, providing consultancy on embedding DA response pathways, and helping CLCH navigate referrals to local domestic abuse support agencies. The role combines professional training, advocacy, and systems change to strengthen the health sector’s response to domestic abuse. The postholder will work across the Brent borough, attending community hubs and co-locating to deliver services when needed.
The postholder may be approached by staff seeking advice or consultation regarding male victims of domestic abuse. While the role’s primary focus remains on supporting women, the postholder will be open to supporting male victims through appropriate signposting and referral guidance. They will also be willing to undertake relevant training (e.g. Respect toolkit) to ensure inclusive and informed responses. Training will be provided.
A car may be desirable for this role, though not essential.
About You:
To be successful as the Domestic Abuse Advisor & Trainer you will need the below experience and skills:
- A thorough understanding of the dynamics of domestic violence (physical, emotional and sexual violence, so-called ‘honour-based violence’, forced marriage, stalking and harassment) and its impact on women, children, families and communities.
- Experience in designing, delivering, and promoting engaging training and learning sessions on domestic abuse, tailored to professionals and stakeholders across a variety of settings.
- Experience of partnership working and of maintaining excellent working relationships with a range of stakeholders as well as experience of working within in multi-agency environment.
- Ability to provide consultancy and guidance to multidisciplinary teams on domestic abuse-related issues, offering informed advice and support.
- Excellent communication skills (listening, verbal, and written), with the ability to effectively collaborate with diverse professionals and stakeholders.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Interviews will take place on a rolling basis.
What we can offer you:
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
Pension scheme
Enhanced maternity/adoption provision
Access to our Employee Assistance Programme
Employee eye-care scheme
Clinical supervision for front line staff and first line management roles
Refer a Friend Scheme - £250 for each referral who passes probation
Organisation wide away days
Thorough induction and training
Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.