Monitoring jobs in redbridge, cornwall

As Senior Finance Officer, you will play a vital role at World Heart Beat, ensuring the effective day-to-day management of finances, financial administration, and bookkeeping, as well as informing future business planning. You will work with key personnel across the team, providing guidance and leadership in relation to budget management and financial information to support funding applications and stewardship. You will also provide excellent reporting to support the Executive and Board.

It is an exciting time for the charity, following the opening of World Heart Beat Embassy Gardens in 2023, our second site for music teaching, which includes a café, concert hall and recording studio. The operation of two sites has increased our activities and overheads, making the Senior Finance Officer role even more crucial. We have also established a CIC through which new earned income streams are channelled. The Senior Finance Officer will have the opportunity to develop and shape financial processes and contribute to forward planning.

This is a new role within the communications and engagement team, with responsibility for helping our members to campaign and secure improvements to regional transport accessibility. The role is part of our work to achieve justice in society, where disabled people’s voices are amplified, and our message is heard and acted upon.

You will work across the north of England, mirroring the regions covered by the Sub-national Transport Body ‘Transport for the North’. You must live in this region to apply and undertake this position.

You will collaborate with Transport for All members, disabled people’s organisations, and civil society organisations, bringing disabled people together to share our views on accessible transport and make change. Where campaigning is already taking place, you will work alongside it, offering resources and practical support as desired.

You will need to stay abreast of transport developments in your region, and work closely with other teams to share your insights. This will ensure local disabled people’s experiences guide the national agenda.

Key responsibilities

1. Planning and development (10% of time)

· Plan regular activity across your region, considering staffing, budget, and wider organisational requirements

· Help to develop and deliver Transport for All’s membership offering, community building and local campaign support

· Keep Transport for All’s CRM and records up to date

· In partnership with your manager, create systems to monitor objectives against funding and organisational targets and prepare reports to evidence progress against these

2. Communication and community building (50% of time)

· Build relationships with local members, campaigners, disabled people’s organisations, groups and forums

· Represent Transport for All at meetings and events, including giving presentations on our work

· Organise and deliver regular member meetings online and offline, providing space for people to connect, share transport accessibility news and plan and progress campaigns

· Contribute and commission member content for the member newsletter, website, and social media

· Speak to the media and develop and grow a network of local members willing to train as spokespeople for meetings and media interviews

· Promote and grow a diverse membership in your region

· Ensure members can take part in paid opportunities via the training, research and consultancy team

3. Policy influencing and campaigning (30% of time)

· Maintain awareness of the policy agenda for your area

· Keep abreast of transport issues local members are experiencing

· Act as a conduit between members, the Insight and Advice team, and the Policy, Public Affairs and Campaigns team

· Work collaboratively with the Policy, Public Affairs and Campaigns team to form and maintain relationships with key regional stakeholders

· Coordinate responses to regional transport consultations in line with Transport for All positions, coordinating contributions from members, and giving guidance to members who wish to respond individually.

· Bring together and support members and campaign groups to influence local policy through local or national Transport for All campaigns. This could mean you will:

o Support members with campaign planning

o Provide practical support eg booking venues and access support for meetings, coordinating emails to local members

o Give guidance on technical aspects of transport policy

o Attend meetings with decision makers alongside campaigners, and representatives from the Policy, Public Affairs and Campaigns team

o Publicise campaigns in local media

o Document campaigners’ experiences for others to learn from eg via website pieces or commissioned blogs

· Contribute to Transport for All’s understanding of overarching issues and contribute to national campaign planning.

4. Insight (10% of time)

· Share information about the Transport for All advice-line with members and the disabled community in your region

· Give updates on regional transport changes to the Insight and Advice team to support accurate advice giving and regional casework

5. General (at all times)

· Undertake any other tasks, duties or projects which may arise from time to time which are in line with the general level of this post and as instructed

· Undertake occasional evening and weekend work as required, and take responsibility for arranging time off in lieu with your manager

· Line manage and supervise members, contractors and staff as required

· Work within the Social Model of Disability

· Work in adherence to Transport for All’s values and staff policies

· Maintain confidentiality

· Attend staff meetings as needed

Skills

We’re looking for someone who:

1. Understands transport accessibility barriers for disabled people, this may be from personal experience

2. Lives in, and has knowledge of, the Transport for the North region, including political and/or transport structures

3. Is confident representing an organisation and building and managing external relationships

4. Has experience of working collaboratively to mobilise campaigners, including running meetings or events

5. Has a track record of securing change through campaigns, activism, public affairs or political influencing

6. Has versatile written and verbal communication skills, including listening skills

7. Can demonstrate excellent teamworking skills with the ability to work flexibly and collaboratively across a remote organisation

8. Is committed to, and understands, the social model of disability, and disability justice

We particularly welcome applications from disabled people. This explicitly includes those of us who are Deaf, neurodivergent, chronically ill, have a mental health condition, have age-related impairments, and people with both visible and non-visible impairments.

Why choose us?

Transport for All is a disabled people’s organisation. Almost all of our team and trustees have lived experience of impairment or chronic illness.

We’re committed to understanding and respecting each other's access requirements. Accessibility is embedded in our systems and ways of working, and wellbeing is our focus.

About us

Carers UK is the leading national charity supporting, advocating for and connecting unpaid carers across the UK. We exist to make life better for unpaid carers, however caring affects them. Despite being a relatively small charity, we regularly punch above our weight and we have achieved meaningful change and we have influenced almost every piece of legislation concerning carers over the past 60 years.

This is an exciting time to join Carers UK as we celebrate our 60th anniversary, an important milestone to look back on our achievements and to highlight what more needs to be done to ensure that carers are treated equally in all aspects of their lives and that no one has to care alone.

About the role

Our best practice employer forum, Employers for Carers (EfC), works as a department of Carers UK and helps businesses create carer-friendly workplaces. With the change in employment law, now is an exciting time for our forum to grow in size and influence, ultimately helping millions more carers.

We are seeking a new business Account Executive to help grow the membership of Employers for Carers at this exciting time. While this role sits within the Income Generation and Communication directorate, it is not a fundraising role but focuses on selling our Employers for Carers product as earned income. As such, the successful candidate will meet with leading organisations to improve their workplace practices, engaging with HR and D&I teams.

The closing date for applications is 5pm, Wednesday 28 May.

Please send in your application as soon as possible. We look forward to receiving your application.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK are actively interviewing for this role as we receive applications.

We may carry out online and social media checks before a formal offer is made. 

Job Title: Marketing Manager

Location: Remote

Hours: 35 hours per week
Salary: £45,000

Contract: Permanent

Interviews will be held on 27th May via Teams

What we are looking for:

A skilled marketing professional to join our team and help us improve our brand awareness and reach our target audiences. We’re a charity that delivers services locally but has a national impact and this role will help us grow our reach nationally while supporting the wider team in connecting with our audiences at a more local level.

We’re looking for someone who can put strategy into action and, importantly, track performance. You’ll have experience in line management or have led a similar-sized marketing team, so you’re comfortable providing support and guidance to develop people and help them achieve their KPIs. As a small team, you’ll be comfortable being hands-on and able to deliver impact with limited resources.

You’ll take the lead on developing concepts for campaigns to achieve our goals and support your team to deliver projects that optimise and improve our channels. As a creative thinker, you’ll know what makes compelling content. As you keep up with marketing trends and use data insights, you’ll know when to shift strategy to drive channel performance. You’ll be responsible for our estate of digital assets and you’ll manage the day-to-day relationship with our digital agency. You’ll work with them to ensure we’re making the most of our Google Ad grant and that our website is optimised.

Passionate about accessibility you’ll use your marketing skills to co-produce campaigns and content with our lived experienced experts that help encourage people to join our services, work in our teams and advocate for the rights of the people we support.

Key Purpose of the Role:

To develop and lead marketing strategies and plans to support our organisational aims

Essential Criteria

To thrive in this role, you must have:

• Previous experience in a marketing role
• Line management experience where you’ve supported someone to meet objectives and KPIs
• Adept at using data and insights to devise effective strategies
• Experience of delivering marketing, digital and communications campaigns
• Experience of delivering against and reporting on KPIs
• Demonstrable experience of SEO, PPC, social media and email marketing
• Strong knowledge of GA4
• Proven track record in utilising paid channels, including Google and Meta Ads
• Excellent interpersonal skills with the ability to manage the needs of both internal and external stakeholders
• Experience of managing multiple projects whilst still meeting deadlines
• Excellent problem-solving skills with the ability to develop creative solutions with limited resources
• A flexible approach to working and a willingness to support colleagues across the organisation
• Alignment with United Response’s values and a commitment to delivering our vision and mission

Desirable

• Experience of working in a marketing or communications role in social care
• Experience of the management and development of brand strategy
• Experience leading and coaching a similar sized team

Benefits

At United Response, we recognise and reward your contribution with:

• Annual Leave: 25 days of paid leave plus 8 bank holidays (pro-rated for part-time roles).
• Career Development: Fully funded training and recognised qualifications.
• Financial Security: Pension and life assurance benefits, alongside enhanced maternity and paternity pay.
• Wellbeing Support: Free access to occupational health, physiotherapy, and counselling services.
• Recognition Programs: Celebrate achievements through our UR Stars Recognition Scheme.
• Discounts: Savings at over 3,500 retailers via our online shopping platform.
• Travel Support: Season ticket loans for commuting.
• Referral Incentives: Rewards for introducing friends to our team.

About Us

United Response is a leading national charity, passionate about empowering individuals to lead fulfilling lives. We are committed to promoting independence, inclusivity, and equality for all, breaking barriers to ensure everyone can live, work, and socialise in their communities.
Our core values Creativity, Strength, Honesty, Responsiveness, and Unity drive everything we do.

Equal Opportunity Employer

As a Disability Confident Leader, United Response is committed to creating an inclusive recruitment process. We guarantee interviews for disabled applicants who meet the minimum criteria. 

We're looking for a kind, compassionate and resilient Support Worker to join our Homelessness and Complex Needs service in Kensington and Chelsea.

£27,352.00.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The Heaney Cluster an intensively supported housing scheme for the most challenging customers in the borough. The majority of the customers come with a history of entrenched rough sleeping; often coupled with enduring mental health difficulties. The aim is to offer a home to those who would have difficulty finding accommodation because of their lifestyle choices involving extreme drug and alcohol misuse.

The role requires one to work on a shift pattern:7.45am to 3.45pm and 2.00pm to 10pm.The team comprises of Therapist, Move on coordinator, Housing Officer, 16 support workers, 2 Team Leaders, One Project Manager. It would be good to have you join this team.

What you'll do:
If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer.
* Support customers to maintain their tenancies.
* Support to budget and prevent rent arrears.
* Assess their practical and emotional needs to incorporate in their support plan.
* To develop support plans and risk management plans.
* Carry out weekly health and safety checks.
* Carry out security duties / welfare checks to ensure the safety of the customers and premises
* Monitor the CCTV throughout the shift

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Flexible
* Open to feedback and self development
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
* Is confident with high levels of self-esteem
* Is respectful, articulate and sensitive in style of communication
* Is motivated towards excellence and improvement of personal performance with a can do attitude
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement

What you'll bring:

Essential:

* NVQ Level 2 or equivalent or experience within charity/social care sector

Desirable:

* Relevant specialism experience (mental health)

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job decription

Who are we?

Founded in 1996 as the Sleep Apnoea Trust Association, a charitable incorporated trust, we're a patient support charity run mainly by volunteer patients

Be a part of our mission in working to improve the lives of sleep apnoea patients, their partners and families

Key duties and reponsibilities:

Management Role

· Based on the policies of the charity as defined by the Trustees Board (created Oct 2022 AGM), manage the affairs of the charity with due respect for its heritage, status and independence.

· Within those defined policies, take decisions that allow the development of its business activities, liaising with other Trustees as necessary, and report to the Trustees on a regular basis.

· When necessary, liaise on allocation of duties to other Trustees on a cooperative basis.

· Represent the charity at occasional public events and meetings with collaborative partners and in negotiations, e.g. NICE, ARTP, Sleep Clinics.

· Act as main point of external contact and manage that contact as appropriate.

· Take purchasing decisions within the defined responsibility of the position.

· Modernise and develop the SATA business on as cost efficient basis as possible — goal is generally self-financing.

· Explore business opportunities as appropriate. 

· Identify risk, consult with other officers and recommend action for Board decision.

· Finalise move to paperless operation.

Administrative Duties

· Arrange Trustee Board Meetings.

· Manage Membership Database.

· Administer Membership Renewals.

· Register & acknowledge new memberships.

· Handle resignations, deaths and other membership issues with appropriate respect.

· Acknowledge Donations.

· Administer Gift Aid claim with Treasurer.

For the full job description and further information, please refer to the attachement below. 

We’re Hiring! — Operations Manager (Part-Time, Fixed-Term)

�� Location: London-based office with hybrid/remote options
�� 14 hours/week | 6-month contract |  £38,220 FTE
�� Start Date: ASAP
�� Application Deadline: 14th May 2025

Looking for your next purposeful challenge?

This is an exciting opportunity to work for Real - an organisation led by and for Disabled people, rooted in the social model of disability. We challenge barriers and champion equity and inclusion.

Joining Real means being part of a passionate, values-driven team that’s committed to equality, accessibility, and real change.

We’re a small but mighty team, and right now we need a hands-on, heart-led Operations Manager to steer two game-changing projects at a pivotal time in our journey.

✨ Your Mission:

1. Embed Salesforce CRM across our team and help us use it to its full potential

2. Finalise and launch our brand-new accessible website, ensuring it reflects our values and meets accessibility standards

 What We’re Looking For:

· Solid experience managing operations or projects (digital/CRM/tech especially)

· Confidence using and customising CRM systems (Salesforce = a bonus!)

· Knowledge of accessible web design and inclusive digital content

· Skilled communicator who can lead, train, and collaborate across a team

· Organised and proactive — able to juggle timelines, details, and people

· Deep commitment to accessibility, inclusion, and equity

�� Why Join Real?

We don’t just talk about values - we live them. As a user-led charity, the lived experience of Disabled people drives everything we do. You’ll be part of a supportive, values-driven culture where your voice matters and your work creates real impact.

This is a rare chance to own two meaningful projects, build your portfolio, and leave a lasting legacy.

Ready to apply?

We’d love to hear from you.

Want an informal chat first? Contact us!

To apply, complete and submit the attached application form by 14th May 2025.

Need the form in a different format or require reasonable adjustments? Just ask - we are here to support you.

Salary: £51,000 - £56,000 per annum

Location: Harlow Essex, 2 days per week in the office, flexible working available. Easily commutable from London, with a free company minibus from Harlow Town station.

Hours: Open to conversations around flexible/compressed working, minimum 4 days working per week, 2 days per week in the office.

About the role

At the Motability Foundation we fund, support, research and innovate so that all disabled people can make the journeys they choose. We oversee the Motability Scheme and provide grants to help people use it, providing access to transport to hundreds of thousands of people a year. We award grants to other charities and organisations who provide different types of transport, or work towards making transport accessible. We also carry out ongoing research, in partnership with disabled people and key stakeholders in the industry, to inspire innovations that continue to champion accessible transport for all.

This role is an exciting new opportunity to shape and deliver on Motability Foundation’s aims to become more insights led and to systematically involve disabled people in our decision making. You will support the Head of Insight and Evaluation in providing the organisation with insight drawn from existing research, primary research, business data and through user insight. The role will lead development of a user insight approach and clear mechanisms to involve disabled people in the Foundation’s decisions systematically. The role will establish a user insight research community (akin to a customer panel but broader in scope), which the organisation can draw from for user insight.

The role is also responsible for delivering a strategic research and insight plan for the organisation to inform operational and strategic decisions, including feeding into our strategy mid-term review. Others in the organisations will also carry out research and hence this function has a role in setting standards for quality research, a coordinating role in ensuring a cross-organisational understanding of ongoing research to avoid duplication, and to draw insights and disseminate these to relevant internal and external audiences.

What you’ll be doing

• Support the head of team by developing a strategic insight research plan.
• Lead the delivery of the insight research plan, including developing clear research briefs, working with external suppliers to deliver research and where appropriate deliver research in-house.
• Establish a user insight capability in line with good practice and mature this capability over time.
• In collaboration with key internal customers, establish a framework for when and how to engage with disabled people regarding decisions.
• Develop and set standards for good quality research and insight for the organisation, including ensuring disabled people can fully and equitably participate in research/user insight exercises.
• Ensure that planned research and insight generation by the insight function is completed to a high standard, aligned with good practice.
• Set up and lead a cross-organisational research forum and ensure this mechanism is effective in avoiding duplication and creating alignment.
• Lead development and implementation of a communications plan to ensure insight generated reaches the right internal and external audiences.
• Ensure a framework to monitor and evaluate the usefulness and impact of insight generated is in place.
• Ensure all research carried out by the function meets GDPR requirements.
• Line-manage and develop your line-report(s).
• Be ‘hands on’ as necessary, by leading and delivering research personally.

What will make you great in this role?

The insight capability is a new function in the organisation and as a result this role will lead on its development over time. This presents great opportunities and will require an individual who is comfortable with starting things anew, while delivering on insight requirements and shaping the function along the way.

Your experience

Must haves:

• Experience of delivering user insight and/or running customer/consumer panels and/or working with supporter panels.
• Ability to design and develop research programmes and have highly developed analytical skills.
• Highly developed ability to work collaboratively with other teams across the organisation.
• Exceptional written and oral influencing skills, including the judicious use of data and the compelling presentation of insights, through engaging reports, infographics, and dashboards.
• Relevant qualification in an analytical discipline such as social sciences, economics or evidence of significant relevant professional experience.
• Experience managing research projects or commissioning external consultants.
• Strong project management skills and the ability to balance multiple priorities.
• Line and/or team management experience.

We feel that experience of setting up and/or managing consumer, customer or supporter panels is relevant. However, please note that as a Foundation we do not fundraise and as such are not looking to develop a supporter panel.

Nice to haves

• Experience of disability inclusive research – this is essential to the role. However, we will ensure appropriate training for those who do not have these skills.
• Proficiency in qualitative and quantitative data analysis tools (e.g., MAXQDA, R) and data visualisation platforms (e.g., Power BI).
• Proven quantitative and qualitative research skills and familiarity with working with large datasets.

Reporting lines and relationships

Reports to: Head of Insight and Evaluation.

Key relationships: Heads and programme managers in Charitable Operations, Head of Communications team and relevant managers, Policy team colleagues and over time other teams across the organisation looking for (user) insight. Relationships with external agencies and suppliers.

Direct reports: Initially 1 direct report in the form of a Research Manager with plans for a further junior role to be added to the team in future years.

Extra Information

• The role is based In Harlow, Essex at Motability’s offices, easily commutable from London, 30 minutes from Liverpool Street station or 18 minutes from Tottenham Hale station. We offer a shuttle bus from the Harlow Town train station to the office.
• We offer flexible and blended working within this role. The Insight and Evaluation team ordinarily works a minimum of two days a week from the office. 

ABOUT THE ROLE

Variety is looking for an experienced Office and Facilities Manager who is proactive and highly organised to oversee the smooth day-to-day running of our office environment. This role blends operations, facilities management, and a bit of people-first thinking—ensuring the workspace is safe, efficient, and enjoyable for everyone. We own our building in Camden which has three floors and we intend to rent out one of the floors (one floor is c2,628sq feet). This role requires management of office building matters, tenants and general office management including assistance to CEO.

ABOUT VARIETY

 Variety, The Children’s Charity provides practical, life-changing support to disabled and disadvantaged children across the UK. There are currently 4.3 million children living in poverty in the U.K, with 600,000 children both disabled and living in poverty. Variety’s programmes make an immediate and lasting difference to disabled and disadvantaged children and young people by directly improving their wellbeing and quality of life. As well as improving physical and mental health, Variety’s support enables children to reach their full potential.

In 2024, His Majesty King Charles III graciously accepted the Patronage of Variety, the Children's Charity. This historic milestone coincided with Variety’s 75th anniversary and stands as a testament to the trusted role that Variety plays as a national children's charity meeting the needs of the UK’s most vulnerable children and young people.

 KEY RESPONSIBILITIES

 Office Management:

• Oversee daily office operations and maintain a professional, welcoming environment.
• Act as the primary point of contact for office-related vendors (cleaning, supplies, security, etc.).
• Manage office supplies inventory and place orders when necessary.
• Support onboarding/offboarding processes from a facilities perspective
• Handle incoming mail and deliveries and ensure efficient distribution.
• First point of contact for calls, visitors, and general office inquiries.

Governance:

• Assistance to CEO with diary coordination, organisation of events, meetings, and in-office gatherings.
• Coordination of finance committee and Trustee meetings
• Minute taking at meetings as required
• Administrative assistance as required

Facilities Management:

• Oversee building maintenance, safety procedures, and office infrastructure.
• Liaise with tenants, building management, and external contractors to ensure facilities are well-maintained.
• Monitor and manage office budgets related to supplies, utilities, and maintenance.
• Ensure compliance with health and safety regulations; manage risk assessments and fire safety drills.
• Lead sustainability initiatives within the office (e.g. recycling, energy-saving practices).
• Ensuring health and safety compliance for staff including being the fire marshal

Cost management

· solicit and compare competitive quotes for office services and building making recommendations based on quality, reliability, and value.

· Negotiate contracts to optimise costs without compromising service standards.

· Proactively identify areas for cost reduction or improvements.

Administrative & Support:

• Maintain records of office leases, utilities, and insurance policies.
• Manage access control systems and office security.
• Support leadership with general administrative tasks when required.
• Create and maintain facilities manuals, process documentation, and onboarding guides.

Other

· Health and safety duties including fire marshal- training will be provided.

· Undertake any other duties that may from time to time be required.

SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES

Essential:

• Proven experience as an Office and Facilities Manager, or similar role.
• Strong organisational and multitasking skills.
• Excellent communication and interpersonal skills.
• Problem-solving attitude with a high attention to detail.
• Familiarity with office software (e.g. MS Office, Teams)
• Knowledge of health and safety standards and regulations.

FURTHER INFORMATION

· Limited travel around the UK may be required. 

· Variety, the Children’s Charity, is committed to safeguarding and promoting the welfare of children and vulnerable adults.

· Variety, the Children’s Charity, is committed to the principle of equality regardless of race, ethnic or national origin, religious belief, political opinion or affiliation, sex, marital status, sexual orientation, gender reassignment, age, or disability. It is the responsibility of employees to apply Variety’s Equal Opportunities and Health and Safety Policies in their own area of responsibility and in their general conduct.

· Proof of eligibility to work in the UK is required.

HOW TO APPLY

Please submit your CV with a covering letter explaining why you’d make a great candidate for this role.

Applications will close at 5pm on Friday 23rd May with interviews taking place week commencing 2nd June 2025. Please let us know if you have any accessibility requirements or need any adjustments for the interview

EQUALITY DIVERSITY AND INCLUSION

Inclusion is one of our key values and it is our ambition to recruit great people from diverse communities.

We welcome and encourage applications from suitably qualified candidates regardless of age, disability, sex, gender reassignment/identity, sexual orientation, pregnancy/maternity and or marriage/civil partnership status, race, religion or belief.

Please let us know if you have any access requirements which we might need to consider in relation to the selection process.

Pathfinders Neuromuscular Alliance is seeking a strategic and creative Communications, Engagement and Policy Manager to lead our outreach, advocacy, and communications efforts. This part-time leadership role is ideal for someone passionate about empowering disabled communities, building influence, and shaping impactful campaigns in a flexible, supportive work environment.
 

Job Title: Communications, Engagement and Policy Manager

Location: Flexible (with occasional travel required)

Reports to: CEO

Salary: £17,280-18,720 gross per annum (£36,000-£39,000 FTE)

Hours: Part-time, 18 hours per week 

About Pathfinders Neuromuscular Alliance

Pathfinders Neuromuscular Alliance is a charity dedicated to empowering, supporting, and advocating for individuals living with neuromuscular conditions. Our mission is to ensure that those affected by these conditions have access to the resources, representation, and information they need to live fulfilling and independent lives. 

Job Summary

We are looking for a creative, driven, and collaborative Communications, Engagement and Policy Manager to lead on internal and external communications and to deepen engagement with our members, stakeholders, and the wider community. This is a key role in growing our influence, raising awareness of our work, and supporting our mission to empower people with neuromuscular conditions. Your work will ensure that our user base remains actively engaged, well-informed, and central to our projects and campaign planning. You will oversee an Engagement Officer, Social Media Officer, and Campaigns and Advocacy Officer, working collaboratively to amplify our impact, strengthen user connections, and further our mission.

Key Responsibilities

1. User Engagement and Relationship Management

• Develop and implement strategies to enhance engagement with our users across projects, events, and online platforms, ensuring their voices are integral to our work.

• Work with the Engagement Officer to design and coordinate events, workshops, and other engagement activities, both in-person and online, that support community connection and provide valuable resources to users.

• Gather and analyse feedback from users to ensure our services, content, and campaigns remain relevant and responsive to their needs.

• Manage the CRM and membership of the charity in line with the membership policy.

 2. Content Creation and Communications

• Develop and implement a communication strategy for the organisation to set our key messages, approach and KPIs for engaging with individual, community and professional audiences as well as for internal communications.

• Support the Social Media Officer in developing and implementing a communications plan in particular focused on our social media based activities and content creation.

• Oversee and produce high-quality content for digital platforms, newsletters, reports, and publications that engage and inform our audience.

• Lead on creating and placing feature articles, policy briefings and press releases, and serve as the main media contact to ensure consistent, clear messaging. 

3. Policy, Campaigning, and Advocacy

• Work with the CEO to develop and implement, through the Policy and Campaigns Team, a campaigns strategy that responds to the needs of the neuromuscular community and creates positive, meaningful change for our community.

• Collaborate with the Campaigns and Advocacy Officer to formulate and promote evidence-based policy positions, engaging key stakeholders in government, healthcare, and related sectors.

• Support the Campaigns and Advocacy Officer to expand the Pathfinders advocacy service and drive referrals to the service.

• Represent the organisation at events, sector meetings, and forums to build our profile and increase our influence on policy issues relevant to our community.

 4. Team Leadership and Development

• Manage, support, and foster the professional growth of the Engagement Officer, Social Media Officer, and Campaigns and Advocacy Officer, building a collaborative and empowered team.

• Set team objectives and KPIs, monitor progress, and provide regular feedback to ensure alignment with organisational goals and impact.

5. Stakeholder Engagement and Partnership Development

• Cultivate relationships with relevant stakeholders, including influencers, partner organisations, funders, policymakers, and the neuromuscular community.

• Work closely with the CEO to manage community partnerships, ensuring alignment with organisational goals and expanding opportunities for user engagement.

  6. Organisational management

• Support the CEO with the overall running of the organisation by attending meetings of the management committee as a member of the Senior Leadership Team, taking on additional tasks as agreed.

• Provide contingency support to the  Senior Leadership Team to cover essential tasks such as reporting hours to our payroll team in the event of staff absence.

• Maintain an overview of projects and teams across the organisation to provide short-term management and HR support in the event of staff shortages or incapacity.

• Review, approve and document payments in the charity using our software and finance process.

• Support the development of funding bids and project plans for introducing new projects.

• Represent the Senior Leadership Team at external events and in meetings with Trustees and Members.

Qualifications and Experience

• Bachelor’s degree in communications, public policy, engagement, or a related field (or equivalent experience).

• 3-years experience in a communications, policy, or engagement role, ideally within a charity or non-profit setting.

• Experience engaging directly with user communities and developing outreach initiatives.

• Strong writing and editing skills with experience producing content for a variety of platforms including Youtube.

• Experience managing a small team to achieve strategic objectives.

• Knowledge of or strong interest in the healthcare, disability, or neuromuscular sector is desirable.

• Lived experience of a neuromuscular condition is desirable but not essential.

Skills and Attributes

• Strategic thinker with the ability to balance advocacy, engagement, and communication initiatives effectively.

• Strong interpersonal and communication skills, with a demonstrated ability to build relationships across diverse audiences.

• Ability to manage multiple projects, prioritise, and maintain high standards under tight timelines.

• Proficient in social media management, content creation, and analytics.

• A commitment to advocating for and advancing the rights of individuals with neuromuscular conditions.

What We Offer

• The opportunity to make a meaningful impact within a purpose-driven, supportive organisation.

• Flexible working arrangements to promote work-life balance.

• Ongoing professional development opportunities and the chance to lead impactful campaigns and user engagement efforts.

The Fundraising and Communications Officer is a vital member of the Membership and Development team, responsible for engaging and communicating with Humanists International's members and the wider public, with a strong focus on fundraising. This role involves developing and implementing communication and fundraising strategies, managing social media channels, creating compelling content, and utilizing AI tools to optimize outreach and fundraising effectiveness, particularly in engaging standard value supporters.

Key Responsibilities:

Fundraising and Development:

• Develop and implement fundraising plans and campaigns, with a focus on strategies to engage and cultivate standard value supporters.

• Create compelling content for fundraising appeals, ensuring alignment with Humanists International's values and mission.

• Analyze fundraising data to identify trends and opportunities for improvement, using AI-driven analytics where appropriate to understand standard value supporter behavior.

• Implement strategies to cultivate and steward relationships with donors, with a focus on upgrading standard value supporters.

Membership Communications:

• Manage all membership-related communications, including the monthly newsletter, ensuring content is engaging, informative, and promotes fundraising opportunities to standard value supporters.

• Establish and maintain a strong online presence through existing social media accounts (e.g., Twitter, Facebook) and by creating new accounts on platforms like Instagram and BlueSky.

• Develop and implement social media strategies to increase engagement and reach, with targeted campaigns for standard value supporters.

• Respond to inquiries and engage with members online, fostering a sense of community among standard value supporters.

• Utilize AI tools to schedule posts, analyze social media performance, and identify target audiences within the standard value supporter segment for fundraising.

Campaigns:

• Invest time and effort in relaunching the "End Blasphemy Laws" campaign, developing engaging content and promoting it across various channels to maximize fundraising and awareness, with specific strategies for standard value supporters.

• Support other campaigns led by Humanists International, contributing to their communication strategies and execution, with a focus on integrating fundraising elements and engaging standard value supporters.

Content Creation and Publication:

• Produce high-quality written and visual content for various platforms, including the website, social media, newsletters, fundraising appeals, and reports, tailored to appeal to standard value supporters.

• Support the Chief Executive in writing the annual report, ensuring it effectively communicates the organization's achievements and impact to all supporters.

• Use AI tools to assist in content creation, including generating initial drafts, optimizing content for different platforms, and ensuring consistency in tone and style, particularly for communications targeting standard value supporters.

Collaboration and Support:

• Work closely with the Advocacy and Membership Development teams to ensure consistent messaging and effective communication of Humanists International's work, with a focus on integrating fundraising into all communications with standard value supporters.

• Provide communications support to Young Humanists International, assisting with their campaigns and initiatives.

Planning and Strategy:

• Work with the Chief Executive Officer to develop a comprehensive annual communications and fundraising plan that aligns with the organization's strategic goals, with specific strategies for standard value supporters.

• Monitor and evaluate the effectiveness of communication activities and make recommendations for improvement, using data and AI-driven analytics to assess engagement and fundraising outcomes among standard value supporters.

Person Specification:

Essential:

• Excellent written and verbal communication skills, with the ability to tailor messages to different audiences, including standard value supporters.

• Strong understanding of social media platforms and best practices, with experience in using social media for fundraising.

• Experience in creating engaging content for online and offline channels, including fundraising appeals.

• Ability to work independently and as part of a team.

• Strong organizational and time management skills.

• Commitment to the values of Humanists International.

• Demonstrable experience and comfort using AI tools for content creation, social media management, or data analysis, with a focus on fundraising applications.

Desirable:

• Experience in campaign development and execution, with a focus on fundraising campaigns targeting specific donor segments.

• Graphic design skills and experience with design software.

• Knowledge of website content management systems.

• Familiarity with the international human rights landscape.

Job Overall Goal: Ensure the effective development and implementation of global programs content that aligns with the charity’s objectives and resonates with a global audience under the direction of the Global Programs Manager.

Job Location: Remote working. The ability for on-site meetings at offices based in Eastbourne (BN21) or Milton Keynes (MK19) on an ad-hoc basis. The role requires occasional travel to support program delivery at events.

Hours: Up to Full-time: (37.5 hours: Monday–Friday).

Overview

The Maclellan Giving Together Foundation’s global engagement has reached a new season. As a Global Programs team, we roll out key initiatives across the globe that focus on equipping local ministries and releasing local resources to foster sustainable Kingdom growth. We also provide UK strategic grants that engage the church and para-church organisations. This is a dynamic, high-impact role, ideal for someone who is highly organised, relational and passionate about seeing the Kingdom flourish globally. 

Job Summary: 

We are seeking a dynamic creative Content and Campaigns Manager to oversee the development, implementation, and evaluation of our programme content across the globe. This role will work closely with the Global Programs Manager in the creation of key content and curriculums, strategising, delivering improvements, implementing campaigns and optimising processes. 

Key Responsibilities:

• Programme Development: To support the Global Programs Manager in ensuring the creation and execution of innovative programs that align with the charity's goals, for audiences both on-line and in-person. 

• Content Planning: Use of various techniques to develop program plans e.g. storyboards etc.

• Content Creation: Write and edit engaging and concise short and long form copy for various content (e.g. workbooks, animations, scripts, training guides), working with creatives/stakeholders as necessary. 

• Consistency: Maintaining a consistent style, quality, and tone of voice across all content.

• Implementation: Coordinate with various stakeholders in the delivery of programs, including addressing translation requirements and contextualising a particular region. 

• Localisation: Ensuring content is culturally appropriate and effective.

• Evaluation: Monitor and analyse programme performance, collaborating with the Event Managers to provide insights and recommendations for improvement.

• Content Distribution: Managing content distribution to ensure strong traction and engagement.

• Content Campaigns: Develop and manage comprehensive communication campaigns, including digital, social media, and email marketing as required.

• Process Optimisation: Streamline on-line and in-person programme processes related to program development and delivery.

• Reporting: Generate detailed reports on program performance and progress.

• Any other related activities as directed.

Occupational Requirement:

The candidate must have an active Christian faith.

Because The Maclellan Giving Together Foundation supports the Christian sector, the nature of the work requires that this post holder has an active faith in Jesus under the Equality Act 2010, Part 1, Schedule 9.

Experience:

• Have experience in a church/charity or professional environment (Essential)

• Strong understanding of and commitment to the Foundation’s mission (Essential)

• Proven experience in content creation, a strong track record of successful project management, and the ability to manage multiple projects simultaneously (Essential)

• Has an understanding of the Church scene (Essential)

• Excellent written and verbal communication skills, with the ability to convey complex ideas clearly and effectively (Essential)

• Strong creative thinking and problem-solving skills, with the ability to develop innovative ideas (Essential)

• Ability to work collaboratively in a team environment, with strong interpersonal skills (Essential)

• Professional in appearance and a desire to constantly improve and grow (Essential)

• Willingness to be flexible in their working hours with occasional travel and overnight stays (Essential)

• Experience working across geographical boundaries. (Desirable)

• Additional language (Desirable)

• Experience using design software e.g. Adobe (Desirable)

• Proficiency in using analytics tools and techniques, with the ability to interpret data and make informed decisions (Desirable)

Qualifications:

• Education: Bachelor's degree preferred or equivalent experience (Essential)

• Technical Skills: Familiarity with content creation software, CRM systems, and email marketing software (Desirable)

Benefits:

• This is up to a full-time position (Monday-Friday)

• Start as soon as possible

• Permanent position offered subject to a successful 6-month probationary period

• Salary £40-45K, depending on previous experience

• Holiday entitlement is 20 days pro rata, per annum (plus bank and statutory holidays and 3 days Christmas closing)

• Pension contributions via auto-enrolment to NEST

• Occasional evening and weekend work may be required for event support

Digital Service Manager
mySociety

Remote
£45,000 – £55,000 per year
Full-time
Permanent

Job description

mySociety is a small, purposeful charity that uses digital tools to help people participate more fully in democracy, make governments and society more transparent, and work together to address big societal challenges. We’re looking for a Digital Service Manager to lead the day-to-day operations of our high-impact, high-volume online services – including WhatDoTheyKnow, FixMyStreet, TheyWorkForYou and WriteToThem.

This is a vital and hands-on role, responsible for making sure these services run smoothly, are compliant with key legal frameworks like GDPR and the Online Safety Act, and that complex user support cases are handled with care and accuracy. You’ll lead on governance and risk management, support a volunteer team, and work closely with product and support staff to make sure our users’ needs are consistently met.

You'll be joining a nimble, digital-first, and entirely remote team – this post is fully remote, so you can work from anywhere in the UK! You’ll also have the opportunity to connect with colleagues face-to-face at our quarterly in-person team meetups.

We’re looking for someone with a strong background in managing digital services, who’s confident with complex support workflows and has a passion for improving services that make a difference. You’ll need excellent communication skills, strategic thinking, and a solid understanding of data protection and information rights.

No recruiters or agencies, please.

What does the role involve?

• Keep our services running smoothly, ensuring high-risk or complex support cases are identified and resolved quickly and effectively
• Lead and motivate our user support staff and expert volunteers, creating a productive and supportive environment
• Maintain our strong record of legal and governance compliance across services
• Contribute to the ongoing improvement and development of our services, helping them remain useful, impactful, and aligned with user needs

User support and operations

• Triage, prioritise and manage all incoming support queries across services
• Ensure time-sensitive and legally significant cases (e.g. GDPR requests, Online Safety Act reports) are tracked, escalated, and resolved appropriately
• Manage our support workflows and volunteer contributions to deliver timely, high-quality assistance
• Collaborate with product and service owners to share insights and identify areas for improvement
• Help improve help guides and user-facing support documentation

Governance

• Maintain and update service policies, processes, and risk management protocols
• Ensure compliance with relevant laws and standards (including GDPR and media law)
• Monitor risk and report issues to senior management
• Coordinate regular internal meetings, reporting on service performance and operational updates

Requirements

We think this position would suit you best if you have some or all of the following:

• Experience managing complex, high-traffic digital services
• Strategic thinker with strong judgement and ability to manage ambiguity
• Passion for quality and service improvement
• Excellent understanding of GDPR and experience handling rights-based requests
• Familiarity with Freedom of Information, media law, or moderating online communities
• Skilled in identifying and solving problems and improving systems
• Excellent communication and stakeholder management skills
• Comfortable working in a remote team and supporting volunteers

Not sure you meet every requirement? Please apply anyway! We support learning on the job and adapt roles to match the strengths of the right candidate.

Benefits

This is a permanent role with a salary in the range of £45,000 to £55,000 per year, plus pension (4% employer, 4% employee).

You must be based in the UK and have the right to work here – unfortunately, we can't provide visa sponsorship or relocation support.

We’re committed to supporting flexible working – wherever you are in the UK, we’ll help you find the working setup that suits you best.

Deadlines and dates

· Applications close: Thursday 15 May 2025

· Interviews: Mid to end of May (via video call)

· We aim to inform applicants about interview shortlisting by mid-May.

Application instructions

Your application should consist of a CV and covering letter. We’ll rely on your covering letter to show us why your skills make you a good fit for this role when we are shortlisting candidates, so take your time getting it right.

We will anonymise all applications before shortlisting. Please don’t include names or contact details in your CV or cover letter. The application process will be through out workable system.

We especially welcome applications from candidates with Black, Asian, or other Minority Ethnic heritage, as part of our commitment to improving diversity within our team.

Please note: This role is being advertised by NFP People on behalf of our client.