My guide volunteer roles in mansfield, nottinghamshire
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a dog lover with room in your home to look after a dog during evenings and weekends? This could be the perfect role for you!
As a Training Dog Fosterer, you’ll provide a loving temporary home to a dog in training, typically for a period of 12 to 20 weeks, as they begin their journey to become a guide dog. You’ll get to see the progress your furry companion is making in their training and be a vital part of their journey, without the commitment of looking after a dog full time.
What you’ll be doing:
In this rewarding role, your support for a guide dog in training will include:
- Doing the school run for your dog in training! This will typically involve dropping them off and picking them up at an agreed time Monday to Friday at one of our regional centres or community teams, however, some sites may vary. There are some locations where we will be able to collect and return the training dog from your home.
- Caring for your dog in your home such as feeding, grooming, free running and playing, following the advice of our expert staff.
- Helping your dog keep up with their training by reinforcing the techniques at home from our first-class training programme.
- Making sure your dog is not left alone for more than four hours in a 24-hour period. If you’re planning on going on holiday, let us know at your initial phone call so we can plan alternative cover for your future life changer.
Can I foster a dog?
If you’re hoping to foster a guide dog in training, here’s what we ideally look for:
- Being close to one of our regional centres or community teams so that your dog can get to their training.
- The agreement of your landlord to have a dog in your home if you rent your home.
- A safe and secure area outside for the dog to go to the toilet.
However, we try to be flexible – for example, you’ll still be able to foster a dog if you live in London, even if you don’t have access to outside space.
What you’ll get:
- The opportunity to have a lovable canine companion!
- The satisfaction in knowing you’re supporting people with sight loss to live actively, independently, and well.
- The rewarding feeling of seeing your dog learn new training techniques to help them develop into a guide dog.
- An insight into our bespoke world-class training programme so that your dog’s training stays consistent at home, which can also help you train your own dogs or advance in a future career in dog handling.
- The opportunity to be part of the Guide Dogs community, meeting like-minded people in your area.
- A dedicated volunteer manager and fellow peers who will help support you throughout your role.
Training and support
You’ll attend a training workshop to understand the basics of our bespoke training techniques so you can confidently support your dog’s training at home. You’ll also receive ongoing guidance from your volunteer manager. If you have questions about the training requirements, we can answer these at your initial phone call along with any other support or accessibility needs you may have.
Volunteering for Guide Dogs should never leave you out of pocket. We’ll make sure we pay any pre-agreed expenses related to volunteering with us, including veterinary costs, dog food costs and other materials needed for your dog’s training.
Minimum age for volunteer is 18.
We also have a respite fosterer role available in some areas, where a dog would stay with you full time before moving on to the next stage of its journey.
Please check out our website to see what roles are available where you live.
Registered Charity
More than 1000
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join the pack. Lend a hand. Change lives. Join your local fundraising group as a volunteer.
Are you looking for a volunteering opportunity where you can meet new people and raise funds that will change lives? Join a Guide Dogs group near you for fun, fundraising and four-legged friends.
Did you know it costs £102,000 to raise, train, and support a guide dog from birth to retirement.
We have a range of roles from being a group member, to taking on a lead role such as Group Coordinator, Deputy Coordinator, Treasurer, Merchandise Coordinator or Collection Box Coordinator.
Why become a fundraising volunteer:
As well as making a huge difference to people’s lives, volunteering with your local Guide Dogs fundraising group is a great way to spend some of your free time and give back.
- Inspire people to support Guide Dogs and make a difference to someone with sight loss.
- Have fun finding new events and places to volunteer at.
- You’ll meet lots of special dogs – from young puppies in training to incredible guide dogs in partnership.
- You’ll empower others to get involved with Guide Dogs.
- You’ll learn new skills and we’ll provide all the training you need for your role.
- You can take on as much or as little as you want, and you can fit the role around your other commitments.
Who you are:
We appreciate our volunteers’ passion and energy, but we also value your unique skills, perspectives and personalities.
- Inspire others: Do you have lots of ideas that could motivate others? We need more inspirational volunteer leaders and fundraisers who can bring their energy and unique perspective to our local fundraising groups.
- Bring your skills: Could you help organise a calendar of events, take care of ordering merchandise, or count the funds raised by your local team? We need more volunteer treasurers, secretaries, and merchandise coordinators to support our fundraising groups.
- Help take Guide Dogs into your community: Are you well connected or do you love going to new places and meeting new people? We need more volunteer fundraisers to help at our events and spread the word about our work.
Training and pre-agreed expenses available.
Visit our webiste to see what roles are available where you live.
Registered Charity
More than 1000
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a dog lover? Do you have the time to help raise a life-changing puppy? Would you like to make a difference to someone's life? If you've answered yes to these questions, then this role could be perfect for you!
As a Puppy Raiser, you'll provide a 6-8 week-old puppy with the vital foundation for its future role as a guide dog. You'll be looking after a puppy for 12-16 months and will guide him or her through training, socialisation, the introduction of new environments and experiences while providing a loving home.
There might be the odd chewed slipper along the way, but nothing beats the rewarding feeling of loving and raising a puppy who will go on to make an enormous difference to someone living with sight loss.
What you'll be doing:
- Engaging with our world-class training programme to prepare your puppy for the next stages of becoming a guide dog.
- Providing care and support for your puppy at home e.g., loving, grooming and feeding him or her.
- Socialising your puppy and introducing him or her to a variety of environments to increase confidence – this can be as simple as taking your puppy with you to the shops, office or park as you go about your everyday life.
- Teaching your puppy to be comfortable alone - gradually building up from a few minutes to a maximum of four hours.
- Taking your puppy to monthly puppy classes, and interacting with other puppy raisers in your community whilst refreshing your training and sharing tips.
- Meeting with your volunteer manager as frequently as needed to discuss any changes or issues with your puppy.
- Completing short questionnaires about your puppy’s development.
You'll ideally have:
- A loving home with enough time to invest in raising a puppy and attending to their needs (e.g. toilet training). If you work from home or have hobbies, you'll need to be available to give the puppy regular attention alongside these.
- Someone at home who is physically able to handle large breed dogs (around 25-40kg).
- Access to a car, so that you can get your puppy used to travelling.
- The agreement of your landlord to have a dog in the property if you rent your home.
- A safe secure area outside for your puppy to go to the toilet.
What you'll get:
- The satisfaction of knowing you're supporting people with sight loss to live actively, independently, and well.
- The rewarding feeling of watching a mischievous puppy learn new training techniques to help them develop into a guide dog.
- The opportunity to participate in our bespoke world-class training programme – this can help you train your own dogs or advance a future career in dog handling.
- The opportunity to have a loveable, canine companion, proven to reduce feelings of stress and improve fitness – you’ll be out walking rain or shine!
- The chance to be part of the inspirational Guide Dogs community, meeting like-minded people and interacting with a community of puppy raisers in your area.
- A dedicated volunteer manager and fellow peers who will help support you throughout your role.
s a volunteer you'll have access to our world-class training programme, to implement with your puppy in training, a great bonus for any dog owner! This is delivered in an interactive and engaging manner, using a mixture of different learning techniques virtually e.g., videos, documents and e-learning modules. Examples of the modules you'll have access to include:
- Food manners
- Greeting new visitors
- Being home alone
- Settling in new environments
You'll receive plenty of support from your volunteer manager who will help you work through these training modules with your puppy. We also offer puppy classes for puppy raisers in the local area to get together, share stories and provide refreshers on training techniques.
Volunteering for Guide Dogs should never leave you out of pocket. We’ll make sure we pay any pre-agreed expenses related to volunteering with us, including veterinary costs, food costs for the puppy and other materials needed for the puppy’s training. We will also pay an optional allowance of up to £100 a year to offset additional costs, and we have working agreements with certain bus and train operating companies, letting you take your puppy on short training journeys free of charge.
Minimum age of applicant: 18.
To find out if this role is available in your area, please click 'Redirect to recruiter' at the top of the page, and use the postcode search function on the Guide Dogs website to explore local opportunities.
Registered Charity
More than 1000
Thank you!
We are seeking a Trustee with expertise in income generation and sustainability to
help guide the charity through its next stage of development.
You will join a committed Board of Trustees who work closely with our small
operational team. Together, we ensure that Tackle remains financially resilient,
strategically focused, and deeply rooted in the lived experiences of those we
support.
Key Responsibilities
- Contribute to the Board’s strategic oversight, particularly around fundraising andl ong-term income development.
- Support the Executive Team to explore and strengthen diverse income streams, including grants, corporate partnerships, individual giving, and trading opportunities.
- Help shape our sustainability plan as we transition from growth to consolidation.
- Champion good governance and ensure that fundraising aligns with our values and ethical standards.
- Act as an ambassador for Tackle, using your networks to open doors, raise awareness, and build partnerships.
- Attend quarterly Board meetings (online and in person) and occasional away days or events.
If you’d like an informal chat about the role before applying, we’d be delighted to
arrange one in the New Year.
Visit our website to learn more about Tackle.
Registered Charity
1 - 5
To ensure that everyone living with and affected by prostate cancer can access peer support, information, and the power of shared experience.
The client requests no contact from agencies or media sales.
Thank you!
The Hummingbird Project – Recruitment of two trustees to join the Board of Trustees
The Hummingbird Project is looking for two trustees with lived experience of displacement to join the Board of Trustees.
About the Hummingbird Project
The Hummingbird Project supports young people from a refugee background, many of whom arrived in the UK as unaccompanied children. We also actively campaign for the rights and protection of young refugees at a local and national level. We are based in Brighton and we work across East and West Sussex.
Trustee recruitment
As part of our work, we acknowledge the importance of building a Board of Trustees that has lived experience of the issues that our young people face in the UK. We are looking for two new trustees to join us who have lived experience of the asylum process and of being a refugee.
The Board of Trustees guides the organisation, making sure its mission, vision and core principles are applied. The Board is responsible for the organisation’s strategy, operations, adherence to law and regulation and financial management.
This is an exciting opportunity to help lead the Hummingbird Project in the next phase of its development, and to use your skills and experience to make a lasting difference to the lives of the young people from a refugee background.
Commitment to the role
The Board of Trustees meets five times a year in a hybrid format, and we request a commitment to these meetings. We value trustees who invest in the charity’s mission between those meetings, whenever possible, for example by joining and contributing to subcommittee work, supporting ad hoc working groups and supporting the team to face emerging challenges.
We provide training on trustee roles and responsibilities at the start. Please note that the role is voluntary, but we can cover travel expenses.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Business Manager Wanted
Unlock YOUR Potential – Empowering Adults Across the UK
Do you believe in the power of leadership to transform lives?
Do you want to stand at the helm of a movement that restores dignity, unlocks opportunity, and builds resilience for adults across the UK?
At Unlock YOUR Potential, we are seeking a Volunteer for the position of Delivery Manager, a visionary leader who will guide our charity’s operations, strategy, and growth. This is not just a role; it is a calling to shape futures, strengthen communities, and ensure that every programme flows with clarity, impact, and ceremonial dignity.
Your Role
As Delivery Manager, you will:
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Lead the operational and strategic direction of Unlock YOUR Potential.
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Ensure the smooth running of programmes in employability, personal development, wellbeing, and mentoring.
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Oversee governance, partnerships, and volunteer structures with precision and warmth.
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Build sustainable systems that balance practical detail with emotional resonance.
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Be the steward of our mission—ensuring every initiative reflects dignity, opportunity, and transformation.
Why Join Us?
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Impact lives: Your leadership will unlock futures across the UK.
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Grow together: Guide a community of mentors, facilitators, and wellbeing coaches.
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Belong: Join a movement rooted in warmth, clarity, and empowerment.
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Legacy: Help build a charity that restores hope, resilience, and opportunity for generations.
Step forward. Lead as Delivery Manager. Together, we will unlock potential, restore dignity, and create opportunity across the UK.
Apply today and join us in shaping lives, futures, and communities.
- GET INVOLVED
- VOLUNTEER
- HELP CHANGE LIVES
Unlock YOUR Potential
BREAKING BARRIERS I UNLOCKING POTENTIAL
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking motivated and skilled UK-based professionals to join our volunteer board. As a trustee, you will play a strategic role in guiding the organization, ensuring good governance, and supporting our mission to create meaningful social change in Uganda and the UK. This is a remote role, allowing you to contribute from anywhere in the UK.
Key Responsibilities
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Provide strategic direction and governance oversight
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Ensure compliance with UK charity law (once UK registration is completed) and organizational policies
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Support fundraising, donor engagement, and advocacy efforts
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Contribute to financial oversight and risk management
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Attend 4–6 board meetings per year, plus ad hoc subcommittee meetings as needed
Registered Charity
11 - 20
To support vulnerable populations by enhancing their access to education, healthcare, and empowerment programs that enable lasting change.
Thank you!
PDA Society are excited to share that we are looking for 2 new Trustees to join our board.
Trustees play a key role in providing strategic direction, oversight, and support to ensure that the PDA Society continues to grow sustainably and deliver real impact for the community we serve.
Following the retirement of two Trustees we’re keen to broaden the range of skills and experiences represented. Our work is guided by people with lived experience, and our Board of Trustees plays a central role in shaping our strategy and ensuring that our values are embedded across everything we do.
Appointments are made on merit, and we are committed to creating a diverse, inclusive Board that truly reflects the communities we serve.
We particularly welcome applications from anyone who has experienced marginalisation due to their race or religion, as these voices are currently underrepresented on our Board.
This is a voluntary position, and Trustees are not remunerated, although reasonable expenses are reimbursed. Trustees are appointed for an initial 3-year term.
Registered Charity
11 - 20
Our mission is to improve the lives of PDA children, PDA adults and their families. We are working hard to build awareness and understanding.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Team Leader (Personal Development & Life Skills)
Guide. Inspire. Transform.
Unlock YOUR Potential – Empowering Adults Across the UK
Do you believe in the power of personal growth to transform lives?
Do you want to help lead a programme that restores dignity, builds resilience, and unlocks opportunity for adults from low-income backgrounds?
At Unlock YOUR Potential, we are seeking a Volunteer Team Leader (Personal Development & Life Skills) to support our Delivery Manager in running our transformative programmes. This is a leadership role rooted in empathy and structure — a chance to shape journeys, strengthen systems, and ensure every session flows with clarity, warmth, and impact.
Your Role
As Team Leader (Personal Development & Life Skills), you will:
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Support the planning and delivery of Personal Development and Life Skills programmes, ensuring sessions are practical, inclusive, and empowering.
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Guide volunteers and facilitators with clarity, compassion, and structure.
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Help participants build confidence, resilience, and essential life skills for independence and opportunity.
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Collaborate with the Delivery Manager to uphold the emotional and operational integrity of the programme.
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Be a steward of our mission — helping adults unlock their potential through growth, wellbeing, and self-improvement.
Why Join Us?
- Impact lives: Help adults gain confidence, resilience, and practical skills for everyday success.
- Grow together: Support a team of facilitators, mentors, and wellbeing coaches.
- Belong: Join a movement rooted in warmth, clarity, and empowerment.
- Legacy: Help build a charity that restores hope, resilience, and opportunity for generations.
Step forward. Lead with purpose. Support our mission as Team Leader (Personal Development & Life Skills). Together, we will unlock potential, restore dignity, and create opportunity across the UK.
GET INVOLVED | VOLUNTEER | HELP CHANGE LIVES
Unlock YOUR Potential
BREAKING BARRIERS | UNLOCKING POTENTIAL
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Team Leader (Employability)
Support. Guide. Empower.
Unlock YOUR Potential – Empowering Adults Across the UK
Do you believe in the power of employability to transform lives?
Do you want to help lead a programme that restores dignity, unlocks opportunity, and builds resilience for adults from low-income backgrounds?
At Unlock YOUR Potential, we are seeking a Volunteer Team Leader (Employability) to support our Delivery Manager in running our flagship employability programme. This is a hands-on leadership role — a chance to shape journeys, strengthen systems, and ensure every session flows with clarity, warmth, and impact.
Your Role
As Team Leader (Employability), you will:
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Support the planning and delivery of our Employability Programme, ensuring sessions are engaging, inclusive, and transformative.
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Guide volunteers and facilitators with clarity, compassion, and structure.
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Help monitor progress, gather feedback, and ensure each participant feels seen, supported, and empowered.
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Collaborate with the Delivery Manager to uphold the emotional and operational integrity of the programme.
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Be a steward of our mission — helping adults unlock their potential through skills, confidence, and opportunity.
Why Join Us?
- Impact lives: Help adults build confidence, skills, and pathways to employment.
- Grow together: Support a team of facilitators, mentors, and wellbeing coaches.
- Belong: Join a movement rooted in warmth, clarity, and empowerment.
- Legacy: Help build a charity that restores hope, resilience, and opportunity for generations.
Step forward. Lead with purpose. Support our mission as Team Leader (Employability).
Together, we will unlock potential, restore dignity, and create opportunity across the UK.
GET INVOLVED | VOLUNTEER | HELP CHANGE LIVES
Unlock YOUR Potential
BREAKING BARRIERS | UNLOCKING POTENTIAL
The client requests no contact from agencies or media sales.
Thank you!
We're excited to share an opportunity to join the Board of Trustees at The National Appropriate Adult Network — a charity dedicated to ensuring that children and vulnerable adults are treated fairly within the justice system.
If you believe in justice, dignity and safeguarding the rights of vulnerable people, this could be your chance to make a real difference. As a Trustee you’ll help oversee the organisation’s strategic direction, ensure sustainable finances, uphold legal and ethical standards — and help guide how the charity operates and delivers its vital mission.
You do not have to have been a trustee previously – we are happy to support anyone who is interested in taking up the opportunity.
Applications are encouraged from all, including from people from black and other minoritised communities and/or those with lived experience of the criminal justice system.
We are particularly keen to speak with applicants from a law, policing, fundraising, or marketing background, or who are a practising appropriate adult, but welcome applications from all those who are passionate about our cause.
The client requests no contact from agencies or media sales.
Thank you!
Could you lead the national conversation on international students in the UK?
We’re looking for an exceptional individual to become our next Chair of Trustees. This is an exciting opportunity to lead an influential charity at the centre of international student policy and practice, helping to shape the future of international student experience in the UK at a critical time for the UK’s international education policy.
UKCISA is the UK’s national body supporting international students and the professionals who work with them. Our expert advice, guidance, training and advocacy helps to ensure that every international student studying in the UK has the best possible experience. As Chair, you will guide a committed Board of Trustees, ensuring strong governance and effective decision-making. You will work closely with the Chief Executive to set UKCISA’s strategic direction, safeguarding its mission and ensuring it continues to innovate and deliver value for members and students.
You will be a prominent ambassador for UKCISA, representing the organisation externally and building relationships with sector leaders, government, and partner organisations. Your leadership will help ensure that the perspectives of international students are reflected in policy development at a government and institutional level.
We are looking for an experienced charity trustee with executive leadership experience in the UK education sector. You will bring credibility, vision, and a commitment to international education, inspire confidence and command respect across our stakeholders, and lead with integrity and compassion. You will be supported by an experienced and knowledgeable team of staff and trustees, passionate about the international student experience and the objectives of our organisation.
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Remuneration: Voluntary (reasonable expenses reimbursed)
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Location: UK-based, with travel to meetings and events.
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Time Commitment: Four Board meetings per year (plus preparation), regular meetings with the Chief Executive, and representing UKCISA at external events.
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Term: Three years, renewable for two more terms plus one year. Starting summer 2026.
Applications close at 10 am on Monday 12 January 2026. Download the recruitment pack for details on how to apply.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As our Volunteer Treasurer, you’ll play a vital strategic role in ensuring PEDS can continue to grow, remain sustainable, and reach more people affected by eating disorders.
About PEDS
Personalised Eating Disorder Support (PEDS) is the UK’s first and only nurse-led eating disorder charity. We provide early intervention, personalised support, training and advocacy for individuals, families and professionals. Demand for our services has grown rapidly, and strong financial governance is critical to helping us respond safely and sustainably.
The Role
We are seeking a committed and values-driven Volunteer Treasurer to join our Board of Trustees. This is a key governance role, offering the opportunity to use your financial skills to support a high-impact charity at an exciting stage of development.
Working closely with the Chair, CEO, Service Manager and Board, you will provide oversight of the charity’s financial health, help guide strategic decision-making, and ensure appropriate controls and reporting are in place.
Key Responsibilities
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Oversee the financial affairs of the charity and ensure they are conducted responsibly and transparently
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Support the monitoring of budgets, forecasts and financial plans
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Present clear financial reports to the Board, highlighting risks, opportunities and trends
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Ensure appropriate financial controls, policies and procedures are in place
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Liaise with independent examiners/auditors and support the annual accounts process
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Provide strategic input on sustainability, growth, funding and reserves
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Act as a key advisor to the Board on financial matters
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As part of the Government led Gommunities for Afghans programme, we are looking to recruit individuals or groups to make up a team of 6 volunteers to support an Afghan family - you could be friends, neighbours, colleagues, faith groups, veterans, or community organisations are welcome.
We are currently focussed on supporting families across Wales, West Midlands and Scotland but be keen to support elsewhere geographically where possible. With this in mind, you may live in these areas, but we are also delighted to bring volunteers together remotely to support a family.
You will be at the heart of this programme. It is a rewarding opportunity to make a real difference!
The Communities for Afghans programme is a community-led Government initiative supporting families as they rebuild their lives in the UK. It is a Government-approved scheme that enables local people to welcome Afghan refugee famiklies into their community. Volunteers will be supported by us to find housing for a family, provide practical and emotional support enabling them to settle into daily life and feel a genuine sense of belonging in the community.
How community sponsorship work
- Form a Sponsor Group Create a team of six or more volunteers — friends, neighbours, colleagues, faith groups, veterans, or community organisations.
- Training & Ongoing Support Our partners provide full training, so your group feels confident and well prepared. This simple, practical training is offered before you begin and continues throughout the sponsorship journey.
- Identify Suitable Housing With our guidance, your group helps find long-term accommodation. We then match an Afghan family of the appropriate size and ensure the property is suitable and affordable. Government funding is available for rent deposits and related costs.
- Welcome & Support the Family Volunteers help the family register with schools, healthcare, benefits, and local services, while introducing them to the community and supporting them as they adjust to life in the UK.
- Be the Local Point of Contact You act as the family’s trusted guide, helping them navigate the area, understand local systems, and access opportunities that only residents truly know.
- Commit for Three Years Sponsor groups support the family for three years, providing consistency as they grow in independence, confidence, and resilience.
Why Your Support Matters
Volunteering through Community Sponsorship is a powerful act of solidarity. You are not only helping one family — you are strengthening your entire community.
Your support helps families:
- Rebuild their lives in safety and dignity
- Access education, healthcare, and employment
- Learn English and integrate into the community
- Become confident and independent
And your community benefits:
- Stronger local connections
- Celebrated diversity
- Practical meaningful humanitarian action
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position Overview:
The Service Sales Specialist plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.
Key Responsibilities:
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Sales & Lead Generation:
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Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.
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Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.
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Participant Onboarding:
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Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.
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Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.
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Customer Relationship Management (CRM):
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Maintain accurate records of leads, interactions, and conversions in the CRM system.
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Follow up with prospects to address concerns, nurture interest, and close enrollments.
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Reporting & Feedback:
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Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.
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Share participant feedback to improve programme positioning and outreach strategies.
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Compliance & Ethics:
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Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.
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Required Qualifications:
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Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.
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Experience:
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2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.
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Experience conducting cold calls, managing leads, and closing conversions.
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Skills:
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Strong persuasive communication and active listening skills.
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Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).
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Ability to articulate complex programme details in a clear, motivating manner.
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Resilience in handling objections and rejection.
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