National advice manager jobs

Key details
Job Title:               Supporter Connection and Engagement Officer
Location:               Sheffield, up to 40% home working across the month
Salary:                    £26,582 per annum
Hours:                    37.5 hours per week (full time)
Contract:               18 month fixed-term contract, with opportunity for a permanent role upon completion.
Line Manager:      Fundraising Operations Manager
Department:         Engagement Team (Fundraising)
Pension:                 Auto-enrolment scheme with 5% employer contributions
Annual Leave:       25 days (excluding Bank Holidays)
Probation:              Six months
Notice Period:       Four weeks (after probation)
DBS:                        Not required

Occupational Requirement: This role has an occupational requirement for the post holder to be a committed Christian, in line with the Equality Act 2010.

What is the role of Supporter Connection and Engagement Officer?
The Supporter Connection and Engagement Officer plays a key role in building and strengthening relationships with our supporters, this can include churches, church leaders, key volunteers and individual. You’ll engage with people personally – primarily through phone and email – to inspire generosity, communicate impact, and ensure every supporter feels valued and connected to Church Army’s mission.
You’ll also support the smooth running of our supporter systems, helping ensure that data is accurate and that every interaction leads to meaningful follow-up. This is a varied role where you’ll balance communication, administration, and creativity – while developing skills that will serve you throughout your career.

Who this role might suit
We’re more interested in your potential than a perfect CV. This role could be a great fit if you:
• Enjoy talking to people and building relationships
• Are motivated by purpose and want your work to make a difference
• Are willing to learn and develop new skills
• Feel comfortable talking about your Christian faith in a natural and authentic way
• Can stay positive and resilient, even when conversations are challenging
You might have gained relevant skills through part-time work, volunteering, university, church involvement, or other life experiences.

Application Deadline:  Monday 22nd June 2026

Interview Date:               Wednesday 15th July 2026

Next Steps:

For more information on the role, you can find the job description and our Faith Based Application Form from our website. 

PLEASE NOTE, WE DO NOT ACCEPT CVs

Role Overview 

You will be part of Shine’s specialist Health Team, providing condition-specific health advice and support to people of all ages living with spina bifida, hydrocephalus, Normal Pressure Hydrocephalus (NPH) or Idiopathic Intracranial Hypertension (IIH). You will support delivery of, delivering an established, evidence-based programme, promoting good self-management and care, and enabling our members to live in optimum health. 

You will deliver high-quality, person-centred physiotherapy assessments, treatment, and advice to children, young people and adults with a wide range of physical needs, enabling them to maximise independence, function, and quality of life. 

The role is home or hybrid based; member contact is predominantly via phone and video calls. 

This job role is an exciting opportunity to join our specialised service delivering spinal stimulation. You will be attending a 2-day physiotherapy clinic once a month. Clinics take place on a rolling programme of one location per month, current locations include Birmingham, Bristol, Leicester, Leeds and Oxford but these may vary.

There will be occasional travel required across wider areas and nationally including attendance at conferences and meetings at our head office in Peterborough.

Benefits to working at Shine  

• Competitive salary: Review due April 2027  

• Regular working hours, and no shift work (some occasional weekends or evenings)    

• 3% pension contribution  

• 25 days annual leave plus bank holidays, with additional discretionary leave between Christmas and New Year   

• Additional annual leave awarded for ‘long service’  

• Opportunity to purchase additional annual leave  

• Broadband allowance for home-based roles  

• Life insurance after 12 months’ employment    

• Access to our Employee Support Programme and Mental Health First Aiders   

• Reimbursement for HCPC registration 

• Support to learn and develop including specialist training for Spinal Stimulation and ongoing mentoring and clinal supervision. 

How to apply   

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.   

If you would like to discuss the role in more detail or have any questions, please contact Lindsey Reid, Head of Health.

To apply please submit your CV and supporting statement*, which should outline your interest and explain how you meet the role criteria

*Please note applications without a supporting statement will not be accepted*

We understand that you may wish to use AI tools to help you with some aspects of your application, but we do expect tailored applications which are personalised to your experiences and not generic applications which are completely AI generated. We encourage candidates to be transparent about AI usage in their applications. 

Closing date: Monday 18th May at 11pm 

Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.    

Interviews (virtual): Thursday 28th May 2026 

Please see full details of the job description and person specification below and on our website.

We are looking for a Housing Advice Worker who is passionate about supporting young people experiencing homelessness to transition into safe and secure housing.

The ideal candidate will work proactively and enthusiastically, both independently and as part of a team. They will have experience working in a busy, often fast-paced environment and be confident in assessing individual needs and identifying appropriate housing pathways. The successful candidate will have a strong understanding of housing and homelessness legislation, along with a solid insight into the reasons individuals experience homelessness. They will be able to effectively support young people presenting with a wide range of needs and barriers.

Key details

• Contract type and hours: permanent, full-time working 35 hours per week, Monday-Friday (9:30-5:00)

• Salary: starting salary £32,136.00. Salary scale £32,136.00 - £35,778.08

• Location: New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR

• Application deadline: 9am, Wednesday 20th May

• How to apply: complete our application form on our website, submit your CV and write a 2 page cover letter/supporting statement. Please don't include your name or address in your CV or cover letter.

We are looking for a creative and passionate person to be responsibile for securing financial support to sustain and grow the Charity's work. A priority is to lead a £3M campaign for a new building. 

Background

The history of our Charity stretches back over 230 years to the foundation of a school for the blind by Edward Rushton. Since 1898 the school has been based in Wavertree and in 2016 Rushton Futures opened alongside the school, providing a service for young adults aged 19+ with complex needs. 

About the Rushton Centre Project

The Development Manager's primary work in the initial phase of the role will be to direct a fundraising campaign for the new Rushton Centre. The Centre is being designed to meet the changing needs of the Charity. As well as a hydrotherapy pool, we want to open a cafe which will give young people with additional needs opportunity for work, and we want to create additional spaces. The Centre will cost an estimated £4M. The Trustees are in a position to contribute £1M from reserves, but the Development Manager will play a crucial role in designing and implementing a fundraising strategy for the remaining funds. 

Key Tasks

1. Develop and implement fundraising strategies and campaigns to meet organisational goals and ensure financial sustainability.

2. Identify and cultivate relationships with potential donors, sponsors, and foundations, including individuals, corporations, and community organisations.

3. Research and pursue grants and trusts applications, managing the process from start to finish.

4. Coordinate and oversee current charitable donations and legacies.

5. Work with colleagues at the Charity to identify funding priorities; liaise with key post-holders, including the Finance Manager, to meet audit and compliance requirements.

6. Organize fundraising events and initiatives, such as galas, charity drives, and online campaigns, to generate donations and increase public awareness.

7. Manage donor databases and maintain accurate records of contributions, sponsorships, and communications.

8. Take a supporter-centred approach in all your work, building strong, respectful relationships with donors.

9. Communicate the organization’s mission and impact to donors, stakeholders, and the public through presentations, newsletters, and promotional materials.

10. Be responsible for managing and promoting our fundraising profile through social media and other online presence.

11. Monitor and evaluate fundraising campaigns to assess effectiveness and inform future strategies.

This post is not exhaustive of the above responsibilities. For full roles and responsibilities, please contact our HR Team for an application pack. 

Job details, benefits and application process

Hours: Full time (37 hours per week)

Location: Hybrid. Based in Wavertree and Remote.

Pay: £35K - £40K, depending on experience

Benefits:

• Flexible working
• 24 days annual leave + Bank Holidays
• Pension Scheme (7.5 employer contribution)
• Refer a friend Scheme (Currently £500)
• Employee Assistance Programme
• Medicash
• Cycle to work Scheme
• Salary Sacrifice Pension Scheme
• Christmas Club
• Occupational Sick Pay
• Death in Service

Please note we do not accept CVs. To apply for this post, please complete the application form and return to our HR Team by 9am on Thursday 21st May. Interviews will be on Wednesday 10th June.

This post is subject to an Enhanced Disclosure and Barring Service Check. 

Prospectus is pleased to be partnering with our client, an incredible national charity, providing specialist bereavement support services to bereaved children, young people, parents and families. They are currently looking to recruit 2 Bereavement Support Managers to oversee the delivery of their On Demand Bereavement Support Service.

As Bereavement Support Manager, you will oversee the effective and efficient running of the charity’s On Demand Bereavement Support Service which includes Helpline, Live Chat and ASK email. You will be responsible for managing and coordinating a small team of staff and volunteers (all working on a remote basis) and will ensure the service is adequately staffed to provide on demand support services when required. In addition to line managing the On Demand Bereavement Specialists, the post holder will also work as part of the delivery rota in order to support the team directly, provide real-time guidance, and cover frontline services gaps. This blended role combines hands-on leadership, active service participation, and quality assurance, promoting excellent clinical standards, safeguarding practice, and a culture of learning and care.

To be considered for this role, you will have extensive experience of working with children, young people, and families in either a bereavement or similar field at managerial level, and will have a significant awareness and knowledge of the emotional and psychological impact of bereavement and loss. You will have a Level 5 Foundation Degree, HND or Diploma of Higher Education as well as a current registration with a professional body (i.e. HCPC, BACP, UKCP, ACP). Overall, you will be a collaborative, compassionate manager, passionate about delivering high quality support services to vulnerable people.

To apply for this exciting opportunity, please initially apply with your CV (supporting statements are not required at this stage).

The organisation are passionate about being an inclusive and supportive employer to staff from all backgrounds and circumstances, and welcome applications from individuals who bring fresh perspectives and experiences with them. They particularly encourage applications from people who identify as Black, Asian or from a minority ethnic background, who are under-represented at the organisation.

Please note this is a full-time role, working 35 hours per week (mix of early/late shift pattern to cover operation hours of 8am and 8pm).

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application

Job Description

Key responsibilities:

1. Events Marketing

• To oversee the scheduling, production and distribution of promotional e-mails for our events. Liaise with comms team to promote events across AvMA media platform To work on the development of the events pages on the new AvMA web site. Ensuring event web pages are kept up-to-date. To carry out data analysis and web analytics to determine what people are responding to and to highlight the areas we may need to focus/re-focus.

Events Logistics & Management

• In conjunction with the Head of Events, to undertake the production and organisation of events, including inviting and liaising with speakers and arranging event logistics. Effective liaison with speakers, ensuring they have all the information required to participate in the event and providing deadlines for receiving their presentation and biography. To work on site at events as required and run smaller events on your own. Duties will involve setting-up and administering registration, liaising with the venue, greeting speakers and exhibitors, dealing with enquiries from delegates and making sure the event runs smoothly. Production of the online conference documentation, to include speaker presentations.

Research & Event Development

• Help identify and research potential subject areas on which we may want to run events. Keep a close eye on the medico-legal events sector market and other events taking place. Help identify potential new sponsors and exhibitors for our events.

Events CRM

• Develop a sound understanding of AvMA’s new CRM, ensuring we optimise it for the efficient and effective marketing of events.
• To assist if/as required with bookings and booking queries for AvMA’s events.

Other

• To support the Events Department’s quality initiatives and to suggest continuing improvements where needs arise.
• To undertake other duties commensurate with the post as may be required.
• Deputise for the Head of Events when necessary 

Person Specification

Essential:

1. An understanding of, and commitment to, the values and objectives of AvMA.
2. Excellent interpersonal skills, with the ability to develop effective and positive working  relationships with a wide range of individuals and organisations.
3. Highly motivated self-starter with the ability to manage and prioritise workload and meet targets.
4. Excellent written and verbal communication skills. Confidence in liaising with speakers, sponsors and delegates.
5. Experience of organising events and on-site management of events, including in-person and online events/webinars.
6. Marketing copy writing ability, proof-reading skills, outstanding attention to detail.
7. Experience of using e-mail marketing platforms (e.g. Dot Digital) and social media to promote events and maintaining event web pages.
8. A high level of IT and digital literacy skills, including Office 365, Microsoft Dynamics and Adobe  In Design
9. Staying calm under pressure, a proactive and solutions focussed approach to problem-solving, ability to independently think on your feet.
10. Demonstrable commitment to Equality, Diversity and Inclusion

Desirable:

• Experience of working within a charity.
• Experience of working in healthcare and legal sector events.
• Knowledge or experience of healthcare, the NHS or patient safety work.
• Understanding/experience of Search Engine Optimisation.

Charity People is delighted to be partnering with The Justice Together Initiative to recruit an Influencing and Grants Manager.

The Justice Together Initiative was launched in 2020 with a decade-long vision that people who use the UK immigration system can access justice fairly and equally, enabling them to get on with their lives. It is a unique and ambitious collaboration of several funder partners who have pooled more than £15 million of new funding to strategically invest in legal advice, strengthen immigration sector organisations over the long term, and local and national influencing to support the lawful and fair functioning of immigration, nationality, and asylum processes. It is hosted by Justice Collaborations which is an independent charity and wholly owned subsidiary of LEF.

As Influencing and Grants Manager you will work with colleagues, funder partners, sector experts and directly affected communities to lead the implementation of Justice Together's influencing strategy.

Primarily an influencing role, the postholder will also be responsible for managing a small number of influencing grants and will work closely with the Grants Manager and Grant Partner Community Manager to ensure that the process for grant renewals runs smoothly.

Contract: Permanent position, offered on either a full-time (35 hours) or part-time (28 hours) per week basis
Salary: £45,000 per annum full-time salary (£36,000 pro rata for four days per week)
Location: Hybrid role between home and London office, with one day per week in the London office
Closing date for applications: 9am on Friday 15th May
Interviews: First stage interviews will be held remotely week commencing 25th May, with potential for second round interviews week commencing 1st June

Justice Together has entered a new phase and is investing in influencing work to harness the organisation's partnerships, expertise, information and connections, both as a funder collaboration but also alongside grant partners and directly affected communities. This coupled with a change in government presents new opportunities to influence change in the way immigration advice is funded and delivered, and the broader functioning of the immigration system and how people access justice.

This is an exciting role, which offers the opportunity to work with a wide variety of stakeholders to develop and implement Justice Together's influencing strategy

Core responsibilities within the role will be as follows:

• Work with colleagues, funder partners, sector experts and directly affected communities to lead the implementation of Justice Together's influencing strategy
• Lead the day-to-day delivery of Justice Together's influencing work, identifying opportunities to shape policy, public debate and practice
• Build and maintain relationships with key external stakeholders including parliamentarians, policymakers, sector bodies, campaigners and funders
• Monitor political, policy and sector developments relevant to migration, racial justice, access to justice and the advice sector, and advise colleagues on emerging opportunities and risks
• Coordinate responses to consultations, policy developments, parliamentary opportunities and external calls for evidence
• Manage consultants or external specialists engaged to support influencing activity
• Convene and facilitate meetings, briefings and events with grant partners, funders and other stakeholders to support shared influencing priorities
• Work with colleagues and partners to capture learning from influencing activity and use this to strengthen future work
• Manage a small caseload of grants, building positive and constructive relationships with grant partners
• Work closely with the Grants Manager and colleagues on grant renewals, recommendations and decision-making processes including preparation of papers and summaries for the Grants Committee and other internal decision-making meetings
• Contribute to the ongoing development of Justice Together's strategy, priorities and ways of working

We would love to see applications from candidates with the following skills and experience, and are interested in examples of your skills and experience from voluntary as well as paid work.

• Experience of delivering influencing, policy or campaigning work that has contributed to positive change
• Experience of building relationships with policymakers, funders, community organisations or other external stakeholders
• Experience of managing grants, partnerships, programmes or equivalent relationships
• Understanding of the UK migration, racial justice, legal aid or advice sectors (or comparable social justice fields)
• Experience of coordinating projects with multiple stakeholders and competing priorities
• Strong written communication skills, including drafting briefings, reports or external communications
• Commitment to Justice Together's values and mission
• Strong interpersonal skills with the ability to build trust across different groups
• Able to work collaboratively while also managing your own workload independently
• Good judgement, political awareness and sensitivity when handling relationships and external issues
• Organised, proactive and able to manage multiple priorities
• Willingness to learn, adapt and work in a fast-changing environment

We're particularly interested to receive applications from candidates who have the below, although this is not essential:

• Lived experience of the UK immigration system

If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
In the same way, Justice Together is committed to making recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you have any access requirements or would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please let Alice Wood know.
As part of the Disability Confident Scheme, we guarantee to interview all applicants with a disability (as defined in the Equality Act 2010) who meet the minimum requirements of the person specification.

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.

We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives.

We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.

About this role

We have an exciting opportunity for a Business Development Manager to join our team. Reporting directly to the Director of Income and Engagement, you will play a key role in securing and sustaining income to enable Carers First to grow its support and impact for carers. Your responsibilities would include: -

• Identifying, assessing and managing commissioned contract and funding opportunities aligned to Carers First’s strategic aims, maintaining a clear and intelligence‑led pipeline.

• Leading the development of compelling, high‑quality and cost‑effective bids and proposals for carers services and support (including re-securing existing contracts). Working with services, co-ordinating bid plans and bid teams to ensure a consistent, unified approach.

• Supporting the mobilisation of new contracts and services.

• Supporting delivery of the Income Generation Strategy, including leading on larger Trust, Foundation and grant applications where appropriate.

• Building effective relationships with commissioners, funders and partners to support business development and market engagement.

• Using quality, insight, outcomes data and carers’ feedback to strengthen bids, inform service improvement and support the development of innovative service models that improve outcomes for carers.

About you

To be successful in this role you will bring a strong mix of business development expertise, Local Authority commissioned contract success, sector knowledge and collaborative working, alongside a commitment to improving outcomes for carers, with;

• A strong track record of securing new Local Authority commissioned contracts and re securing existing contracts, with experience of commissioning and procurement processes in health, social care or the voluntary sector.

• Proven experience of leading bid development activity and bid teams, producing high quality, persuasive proposals within tight deadlines.

• Experience of senior stakeholder engagement and relationship management with commissioners, funders and partner organisations.

• A good understanding of health and care systems, including Local Authority and Integrated Care System priorities and pressures.

• Experience of service design and service improvement, working collaboratively with multi disciplinary teams and people with lived experience.

• Excellent organisational, programme and time management skills, with the ability to manage multiple workstreams simultaneously.

• Strong written and verbal communication skills, with the ability to analyse insight and impact data and translate this into learning, improvement and compelling cases for support.

• A collaborative, inclusive and supportive approach, with a commitment to equality, diversity and inclusion, and strong alignment with the values and mission of Carers First.

We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.

Carers First Can Offer You

In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package.

Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.

How to apply

To apply for our exciting opportunity and make a real difference to the lives of carers, visit the Carers First website and click on the ‘Apply Now’ button to begin your application.

Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

If you would like an informal conversation about the role, please contact Kate Kennard, Director of Innovation and Development, via our recruitment team to arrange a call.

Closing Date: Wednesday, 13 May 2026

Interviews: Successfully shortlisted candidates will be invited to a first round interview:

Stage 1: Online competence-based interview – Tuesday, 19 May 2026

Second‑round interviews will only be offered to those candidates who successfully meet the required criteria at the first interview as follows:

Stage 2: A face-to-face meeting in London with an interview panel – Tuesday, 26 May 2026. You will be required to do a presentation, and details will be provided in advance.

Carers First is an Equal Opportunities Employer

Positive       Collaborative        Ambitious

The South East Gambling Harms Partnership is a consortium of regional Citizens Advice offices that include: Wokingham, Reading, West Berkshire and East Berkshire offices in Berkshire and Hart, Rushmore, Basingstoke and Tadley in North Hampshire. This is a high-profile initiative funded by the Office for Health Improvement and Disparities (OHID) to tackle gambling harms through the collaboration of the South East Gambling Harms Partnership. 

The Role

Are you a data specialist who wants your work to tell a story?

Data is the heartbeat of this project. You won’t just be managing spreadsheets; you will be the person who proves our impact to Government Departments. You will track our screening targets and monitor the link between gambling and debt. You will provide the evidence needed to protect vulnerable groups and work as a member of a team to raise awareness of gambling harms across Berkshire and North Hampshire. 

Key Responsibilities

• Strategic Reporting: Create impactful reports for the project Steering Committee, Lived experience Advisory panel and Trustee Board, as well as local public health teams.

• System Design: Develop and maintain user-friendly data tools to help frontline advisors record impact as "business as usual."

• Impact Analysis: Identify regional trends  to help our team adapt and target their outreach initiatives. As well as working with public health nationally and locally to provide quality data to inform 

• Compliance: Lead on GDPR and data ethics for sensitive client information.

About You

You are someone who finds the "human story" behind the numbers. You have:

• Advanced Excel skills (Pivot tables, complex formulas, and data cleansing).

• The ability to visualise data for non-technical audiences.

• A commitment to data integrity and the ethical handling of sensitive information.

• Experience in a data-led role within the charity, health, or public sector (desirable).

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Title: Blended Team Service Manager
Post no: 659
Working base: Biggleswade CMHT (Community Mental Health Teams) SG18
Area covered: Bedfordshire, Luton
Contract type: Permanent
Hours: 37 hours per week, Monday – Friday
Salary: £29,355.00 per annum

About the Service and the Role

This role is an exciting opportunity to work with the Operational Services Manager (Blended Teams) to manage the daily operations of our Blended Teams functions.

This includes managing a core team of workers in a diverse range of projects and services often in partnership with the NHS and other VCSE and community groups. The role will involve multi-agency working and ensuring the continuous development of our services to ensure that they meet the needs of the community and blended team outcomes.

Ideally, you will be required to have knowledge of managing remote teams who may be imbedded in NHS services and the ideal candidate would have the skills to support staff with the complex challenges that come with blended working as well as maintaining and building relationships with key stakeholders. You will also be required to hold your own caseload, supporting the teams with more complex service users and cover gaps in services.

Key Responsibilities and Service Delivery

• Operate a service and ensure outcomes which support individuals with mental health and wellbeing needs in line with Mind BLMK’s and blended team model and contract requirements.
• Work with the Operational Services Manager (Blended Teams) and senior managers to ensure the management of an effective workforce including recruitment and performance management challenges
• Ensure that services with complex partnerships and remote teams are effectively managed and maintained, through effective relationship building and multi-agency working.
• Ensure regular involvement of service users, volunteer and staff on local service delivery, organisational matters and wider mental health strategies.
• Assess suitability for community connection support as part of a blended team approach and support individuals to access the service by utilising in depth knowledge of local voluntary and community services and networks.
• To work with individuals to coproduce a plan to address their mental health and wellbeing goals. Enable people to achieve these goals through facilitating access and connecting with appropriate resources.
• Enable people to access community resources which may include accompanying them.
• Offer support, guidance and help where possible to people to gain confidence, overcome initial fears and seek solutions to any barriers inhibiting attendance.
• Take a holistic approach, based on the individuals’ priorities and wider determinants of health that impact on their health and wellbeing, such as debt, poor housing, being unemployed, loneliness and caring responsibilities.
• To work as part of an integrated team to ensure the best outcomes for each person accessing the service.
• Maintain an effective workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (recruitment, line management, workload planning, support and development of crisis workers, peer support workers and volunteers).
• Hold responsibility for health and safety, data collection and cash handling in line with Mind BLMK’s policies, procedures and guidance.

The successful candidate will have experience of managing diverse staff resources, multi-agency working, 2 years’ experience working with people with mental health and managing remote teams. Level 3 Social Care (or equivalent) and Management and Leadership qualifications are desirable.

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Health Plan with a wide variety of benefits
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)
• If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm on Friday 8th May 2026
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

This is an exciting opportunity to join Citizens Advice Woking as part of a specialist partnership with i-access, Surrey’s drug and alcohol support service. As a Generalist Adviser, you will work directly with individuals in recovery, helping them navigate some of the most challenging issues they face - including welfare benefits, debt, and housing.

Working across a mix of in-person, remote, and outreach settings, you will provide tailored, practical advice that helps people overcome immediate crises and build longer-term stability. You’ll take time to understand each client’s situation in depth, explore their options, and where needed, actively support them - whether that’s completing applications, negotiating with third parties, or advocating on their behalf.

This role is about more than advice - it’s about empowering people at a critical point in their lives. You’ll work closely with i-access staff to ensure a joined-up approach, while also being part of the wider Citizens Advice Woking team, connecting clients to additional support where needed.

We’re looking for someone who is confident managing a varied and sometimes demanding caseload, with strong listening skills, sound judgement, and the ability to turn complex information into clear, practical guidance. Experience in advice work is essential, and knowledge of welfare benefits, debt, or housing would be a strong advantage.

In return, you’ll be part of a supportive and purpose-driven organisation, with opportunities for ongoing development and the chance to make a meaningful, day-to-day difference in people’s lives.

This is a grant funded role, fixed term for two years, with the opportunity for conversion to a permanent role should funding allow.

Main Purpose of the Role:

To provide proactive, emotional, and practical support to families and individuals affected by Duchenne Muscular Dystrophy (DMD) across Scotland. The role will focus on early engagement, wellbeing assessment, community building, and delivery of workshops and events, while ensuring accurate tracking of support outcomes and data.  
 
The successful candidate will also lead on support for young people living with Duchenne during 2 key transition points (primary to secondary school stage and moving into adulthood). They will work closely with the England-based Transitions Coordinator to deliver a joined-up programme of support across the UK. 

Specific Tasks:

1. Proactive Family Support 

• Initiate contact with newly registered families within agreed timeframes (email within 3 working days, call within 7–10 working days) 

• Contact to be made to all registered Action Duchenne members, knows to us in Scotland, to ensure the current support offer is clear  

• Provide ongoing support tailored to individual needs, including emotional wellbeing, physical health, housing, financial security, self-esteem and respect, decision-making, social engagement, quality of life, and access to care 

• Use the Action Duchenne Assessment Form and Action Plan to identify and respond to areas of concern 

2. Transitions Support 

· Lead transition support across all nations, with a focus on Scotland, for children and young people facing key life changes, including: 

· Moving between educational settings such as primary to secondary 

· Transitioning from paediatric to adult health services 

· Changes in mobility and independence (e.g. transitioning to using powerchairs)

· You will lead, but expected to work collaboratively with the England-based Transition Coordinator to ensure consistency and continuity of support across the UK 

· Develop resources, guidance, and workshops to support families through transitions 

3. Wellbeing Tracking and Outcome Measurement 

· Administer wellbeing questionnaires and record scores across key domains (e.g. physical health, emotional wellbeing, financial security) 

· Collaborate with families to co-create action plans and track progress 

· Ensure all data is entered into CRM (E-Tapestry or similar) within the allotted timeframe, i.e. immediately after or during the call. 

4. Community Engagement and Event Delivery 

· Organise and deliver regional meetups (minimum one per quarter) 

· Facilitate support groups (virtual and in-person) for parents, young people, and extended family 

· Support delivery of workshops and events aligned with programme schedule (e.g. music, life skills, employability) 

5. Stakeholder Collaboration 

· Liaise with external organisations including NHS care advisors and clinics, local authorities, counselling services, and other charities 

· Represent Action Duchenne in Scotland and build relationships with local networks 

6. Administration and Reporting 

· Maintain accurate records of all interactions and support provided 

· Contribute to quarterly reporting on activity delivery, capacity utilisation, and family impact 

· Support development of CRM processes and service delivery improvements 

7. Key Performance Indicators (KPIs): 

· New contact acknowledgement email: within 3 working days 

· New contact follow-up call: within 7–10 working days 

· Families contacted per week: 12–15 hours of direct contact 

· Regional meetups: 1 per quarter 

· Support groups delivered: 9–12 per year 

· CRM data entry: within 24 hours of interaction 

· Family outcomes tracked: via wellbeing questionnaire and action plan 

· Transition support delivered: tracked through engagement, resources, and feedback 

NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.

Please find below the job specification, including required skills and qualifications.

Development Manager for Yorkshire Dales Millennium Trust Consultants Ltd

Full time 35 hours per week (part-time considered) | £39,010 - £44,303 | Initial 18 month fixed contract with the aim that this will become a permanent role if successful | Mix of office and home working

Yorkshire Dales Millennium Trust (YDMT) is seeking a driven and entrepreneurial professional to lead and grow our charity’s trading arm, YDMTCL. This is a newly created and exciting opportunity for someone with strong business development and leadership skills to build on the success of our Landscape Design team, while also originating and leading your own projects to strengthen commercial performance and impact.

About the role 

YDMTCL currently delivers landscape design services through a team of two Landscape Architects, working across urban, rural and community regeneration projects. The team combines strong technical expertise with creative design skills to deliver high quality green infrastructure and green space solutions.

The company currently has an annual turnover of under £100,000 and a clear ambition to double this over the next two to three years. The postholder will play a key role in driving this growth and will be expected to make significant progress towards this target during the 18 month contract period. All profits generated by YDMTCL are gifted back to the charity, directly supporting its charitable objectives.

This role will be primarily focused on the trading company, with approximately 90% of time dedicated to YDMTCL and up to 10% supporting the wider charity. You will originate and lead your own projects, creating vital new income streams for the organisation. Your work will focus on integrating ecology and landscape design to deliver innovative, high quality projects that contribute meaningfully to nature recovery. 

We believe the role will be a highly rewarding one, and a real opportunity for someone to shape, lead and take ownership of YDMTCL, while working for a fantastic organisation and benefiting this wonderful area and its communities.

About you 

We are seeking an experienced professional with a strong track record of working in multidisciplinary environments to lead and grow YDMTCL. You will bring proven business development and leadership skills to support and expand our Landscape Design team, building on its existing success and increasing commercial performance.

Commercially astute, you will demonstrate a strong history of income generation and business growth, ideally within conservation, land management, landscape design and/or ecology. You will lead the development of vital new income streams, building and delivering an active pipeline of revenue generating projects aligned with the charity’s aims.

About Yorkshire Dales Millennium Trust 

YDMT is a charity doing big things to help to protect and enhance People, Landscape and Wildlife in the Yorkshire Dales.  

For 29 years we have delivered diverse and inspirational projects, helping to plant 1.6 million trees and securing the future of more than 850 hectares of wildflower hay meadows, creating habitats for our wildlife and combatting climate change. We are passionate about inspiring disadvantaged groups and future generations to care for this special area. Our new three-year strategy is centred around building partnerships that increase the scale and pace of nature recovery.

Senior Public Affairs and Policy Manager 

London 

£50,956 to £53,000

Working hours – full time (35 hours a week) - you’ll agree your working pattern with your manager (core working hours are 10:00 - 16:00).

Location – London and homeworking (minimum 6 days a month in the London office, anchor day in the office every Wednesday)

Purpose and scope

Are you looking for a policy role where you can make a difference? Our client is looking for a Senior Public Affairs and Policy Manager to grow their influence with government and in UK parliament to ensure the voice of physicians effectively influences the national policy agenda.

You’ll be part of the policy and campaigns team, responsible for ensuring they maintain its position as a credible, influential stakeholder in the eyes of government, NHS systems and their physician members.  

You’ll join the organisation just as it publishes a new strategy and decides new areas of policy focus. You’ll play a critical role in developing and delivering the public affairs strategy to ensure that the organisation is an effective advocate for its members.

You will lead and manage our public affairs work, designing and delivering influencing strategies and contributing your expertise to policy development and campaign planning for a range of policy issues. You’ll maintain a proactive awareness of issues within the UK health sector, politics and the media and identify opportunities for influencing and policy development. You will have demonstrable experience of developing and delivering successful influencing strategies, using a range of parliamentary influencing tactics to achieve policy change.

You will lead and manage the organisation’s stakeholder engagement. You will ensure we have the right relationships at the right level to achieve our influencing aims and maintain a network of contacts across the sector, in parliament, including political advisers, and the civil service.

You will be as comfortable speaking to parliamentarians and briefing senior leaders for meetings as you are writing consultation responses and policy briefings. You will be able to engage with the policy detail, while appreciating the bigger political picture and the organisation's place in it.

You’ll need a sharp eye for detail and be able to quickly and accurately interpret and communicate complex information. You will provide the president, senior officers and senior staff with public affairs advice, brief them for meetings and play an active role in engaging external stakeholders in NHS systems and the wider sector yourself.

The policy and campaigns team – which is part of the wider communications, policy and research directorate – is a fast paced, collaborative and innovative environment. You will help us shape our objectives and continuously improve how we work.

Responsibilities

• Maintaining a proactive awareness of issues within the UK health sector, politics and the media and identifying opportunities for influencing and policy development
• Working proactively to identify opportunities for parliamentary engagement to grow the profile of the organisation.
• Building and owning relationships with Ministers Parliamentarians, their staff and civil servants, arms-length bodies and other sector stakeholders organisations relevant to their policy and campaigns aims.
• Providing public affairs advice to senior officers and staff, as well as their boards, committees and other activities as appropriate
• Managing a robust horizon scanning and political intelligence monitoring service to the senior officers, senior staff and the organisation as a whole.
• Owning a policy portfolio and developing proactive and reactive policy positions, working in partnership with senior officers, their members, communications colleagues and other staff and organisations. 
• Working flexibly and proactively without close supervision, undertaking a range of work such as writing briefings, letters, policy positions and consultation responses.
• Working with the media team to develop our client's voice with communications approaches that ensure high impact for their influencing and campaigns work.
• Preparing senior officers and staff for stakeholder meetings, supporting them in those meetings and yourself representing the organisation at meetings and events.
• Managing an adviser and developing them to the best of their ability.
• Any other duties commensurate with your post, including deputising for the head of policy and campaigns and executive/deputy directors of communications, policy and research, and managing budgets.

Experience

You will

• a strong background in public affairs, policy development and effective influencing in Westminster and UK government
• significant experience of developing and delivering successful influencing campaigns and having used a range of public affairs tactics, including the media, to achieve policy change
• significant experience of the policy development process and understanding of how to influence national and/or arms-length body policy processes. 
• excellent writing skills and experience of producing briefings, consultation responses and other communications on behalf of an organisation and senior people
• strong experience of giving advice to senior people, getting buy-in for your ideas and influencing opinion internally
• strong experience of successfully managing competing views, priorities and interests to achieve your aims. 
• be able to quickly develop positive and effective working relationships with a diverse range of people, including those at senior level
• experience of successfully managing high profile issues, relationships and events
• acting on your own initiative to develop new work, proposing reasonable and realistic solutions
• understand the importance of and be committed to involving a diverse range of organisations and people in developing and delivering campaigns.

You may have experience of

• health and/or social care policy
• influencing the Senedd
• communications management
• working in a membership organisation and involving members in advocacy
• budget management

Closing date: 05 May 2026

Interviewing date: 18 May 2026

Our client positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status or pregnancy and maternity. 

Our client is all about their people – their members, staff, volunteers and leaders. They educate, influence and collaborate to improve health and healthcare for everyone and know they can only do this by being inclusive, encouraging and celebrating diverse perspectives. Welcoming into their community people who represent the 21st-century medical workforce and the diverse population of patients they serve is a priority for us.