National head of operations jobs

Ormside Mill Residential Centre Manager

Grade 7 Point 26 – 30, £34,795- £38,059. (Full Time 35 hours, Permanent)

Introduction

Greater Manchester Youth Federation (GMYF) is a long-established charity running vibrant youth centres across Greater Manchester. We’re dedicated to raising aspirations and creating opportunities for young people, especially those facing disadvantage, through exciting activities, outreach, and outdoor adventures. Our approach champions youth voice, inclusion, and building confidence and resilience. We offer outdoor education, including residentials at our own Ormside Mill site in Cumbria and other sites nationwide. Ormside Mill Residential Centre (ORC) is a unique and charming residential environment where children and young people can experience outdoor learning, personal development, and safe adventure. We aspire for ORC to be a centre of excellence in residential youth work.

Purpose of Role:

The Centre Manager is responsible for the effective leadership and management of Ormside Mill Residential Centre (ORC), including all Health and Safety, estate management, operations and bookings. The postholder will ensure high-quality, inclusive, and safe delivery of youth work activities, aligned with our organisational values and mission.

GMYF is committed to safeguarding and promoting the welfare of young people.

The successful candidate will be required to undertake an enhanced DBS check. We welcome applications from all sections of the community and are committed to equality of opportunity. We will make reasonable adjustments for candidates with disabilities. All personal data will be processed in accordance with GDPR.

Key Responsibilities:

Leadership and Management

• To support the CEO in the delivery of our mission, in line with our values and ambition.
• Oversee daily operations of Ormside Mill Residential Centre, ensuring high service standards and smooth handover/takeover procedures.
• Line manage staff associated with the centre, such as the grounds keeper, housekeeper and finance assistant.
• Manage and administer all bookings and reservations for the Ormside Mill Residential Centre, maintaining an organised and efficient system.
• Provide onsite ‘take over’ and ‘hand over’ arrangements for groups, including providing oversight of activities with freelance instructors etc.

Safety, Quality and Compliance

• To ensure they have up to date Safeguarding knowledge and to promote GMYF safeguarding culture.
• Responsible for safe, inclusive practice in all areas of ORC work, through supportive line management of key staff, user and contractor briefings and operations. Be responsible for compliance with health and safety regulations including Fire Safety, Legionella, Contractor Management, vehicle maintenance etc.
• Manage and complete documentation for inspections or quality marks such as AHOEC, Evolve, AALA Licence etc. ensuing readiness for audit and compliance, including supporting the Chief Instructor with kit management and storage.
• To be responsible for a detailed estates plan that sets out key compliance requirements and their successful management within a 12-month period and beyond.

Administration and Organisation

• Represent the organisation in external networks and partnerships related to residential and youth work, including building positive relationship with local residents.
• Collaborate with delivery teams to populate the forecast events and resource demand.
• To identify, submit and secure external funding to support our endeavours, via grants or individual benefactors.  
• To promote environmental sustainability, appropriate waste management and care for the environment.
• To be responsible for the production of regular and accurate reports such as the Annual Report, User Satisfaction reports, etc. 
• Responsible for the vetting, compliance and expectations for freelances staff, in line with GMYF values.

Person Specification

ESSENTIAL

Qualifications & Technical Competence

• Current First Aid qualification or commitment to obtain within 3 months
• Relevant qualification in youth work, education, or a related field, with a focus on residential and youth centre management.
• Experience of working within AALA or similar regulatory frameworks.
• L3 Safeguarding qualification working with young people or commitment to obtain within 1 month

Experience

• Proven experience in developing and ensuring the quality of programmes and activities within residential centres.
• Excellent communication, IT, and interpersonal skills to effectively coordinate with staff, volunteers, and external partners.
• Proven ability to work independently and lead an effective team.
• Experience of risk management and developing safe systems of work in residential and youth settings.
• Experience of working with young people from diverse backgrounds, including those facing disadvantage or additional barriers.
• Experience using data systems to manage bookings, track maintenance, and monitor programme outcomes.
• Experience using data systems to manage bookings, track maintenance, and monitor programme outcomes.
• Experience to manage the centre budget, reporting on time and accurately on all financial matters. 

Skills and Attributes

• Strong leadership, organisational, and communication skills.
• Ability to plan and deliver inclusive, engaging, and developmentally appropriate programmes.
• Confidence in decision-making, particularly in dynamic outdoor environments.
• Ability to work collaboratively within a youth work and multi-disciplinary team.
• Commitment to equality, diversity, safeguarding, and youth-centred practice.

DESIRABLE

• Hold a NEBOSH Certificate in Occupational Health and Safety or equivalent, demonstrating a solid foundation in health and safety principles and practices.
• Completion of IOSH Managing Safely course or similar, equipping you with the essential skills to manage health and safety effectively within a residential centre and youth club environment.

Other Requirements

GMYF is committed to safeguarding and promoting the welfare of children and young people. An Enhanced DBS is required for this post. We welcome applicants from all backgrounds.

This is a UK-based post and applicants must be living in and have the right to work in the UK. If applicable, please detail your Visa status in your covering email. 

Please let us know if you need us to make any reasonable adjustments during the application or recruitment process and we’ll be happy to support you.

• Closing date for applications: 13th March 2026
• Interview date: 18th March 2026
• Start date: As soon as possible

An exciting opportunity to join the Rank Foundation team in London or Penrith as Head of Impact, Partnerships & Place.

The Head of Impact, Partnerships & Place is a senior leadership role responsible for driving collaboration & partnerships and ensuring measurable social impact. This position combines strategic vision with operational excellence to advance the Foundation’s mission. Our mission is rooted in trust, respect, and a belief in the collective power to drive positive change.

The creation of the Head of Impact, Partnerships and Place marks a pivotal moment in our journey. It signals our ambition to deepen how we understand, evidence and learn from our impact, and to use that learning to continually strengthen what we do. The role will ensure our place-based work is shaped by insight, collaboration and long-term thinking, so that communities have the best possible opportunities to thrive. By building strong partnerships with funders and collaborators, this role will help us grow and scale our work in ways that are purposeful and sustainable.

Please download the Recruitment Pack for the full description of the post and further information. 

Key Responsibilities

Impact Measurement

o Design and oversee frameworks for monitoring and evaluating strategic outcomes.

o Prepare and present impact reports to stakeholders, ensuring transparency and accountability.

o Support the wider staff team in gathering data to inform and underpin the Impact Framework.

 Partnerships Development

o Build and maintain partnerships with RankNet members, other funders, government, and community organisations.

o Negotiate and manage collaborative projects to maximise reach and effectiveness.

 Place-based Programmes 

o Lead the place-based programmes (currently Plymouth and Sunderland) and design frameworks for monitoring and evaluating strategic outcomes. 

o Collaborate with other funders and partners to achieve shared goals. 

o Represent the Foundation at local, regional, and national events that focus on place-based work. 

Community Engagement

o Develop and implement strategies to strengthen relationships with RankNet members, partners, and funders.

Strategic Leadership

o Contribute to organisational strategy, identify emerging trends and opportunities for social impact.

o Translate organisational strategy into clear, measurable objectives, ensuring alignment across teams and programmes.

o Manage strategic risk in relation to funders and partnerships, reputation and delivery, ensuring ethical, inclusive and sustainable practice.

 Advocacy and Representation

o Serve as the public face of the Foundation at funder and partnership events.

o Advocate for causes aligned with the Foundation’s mission.

If you would like to apply, please state the role you are applying for and send your CV together with a supporting statement no longer than 2 sides of A4 that clearly demonstrates how you meet the knowledge, skills, and experience requirements of the role to recruitment@rankfoundation. com 

To assist us in our commitment to equality, diversity and inclusion in the workplace, we would be grateful if you could complete our EDI Form.

Have you got what it takes to help St Margaret’s Hospice raise over £10m+ every year? Do you have a passion for people and building relationships to realise vital income? Do you have experience of fundraising or the commercial acumen to know what makes a great charity retail brand? Can you craft a compelling case for support and negotiate multi-year six figure grants?

Join St Margaret’s Hospice as our Director of Income Generation and play a vital role in ensuring fundraising and retail remain central pillars of our new five-year strategy.

What can you expect to be doing? 

As a senior leader, you’ll help shape the future of St Margaret’s at a defining moment for the hospice sector, where financial sustainability is essential.

Hospices play an integral role in local communities, and here at St Margaret’s, we pride ourselves on thinking of our income generation activities as an extension of the care and compassion that is core to who we are. 

Working closely with your peers within the executive, as well as the Board, you’ll be an ambassador for St Margaret’s, and expected to represent the hospice. You’ll develop and own pivotal relationships both internally and externally, and role model the values of compassion, collaboration and ambition, while holding yourself and others to account so the best interests of St Margaret’s are always met. 

What can you expect to be good at?

From legacies to lottery, challenge events to collections, merchandising to retail operations, you’ll know how to raise significant funds, and will be experienced in leading and inspiring teams to achieve their goals.

Ideally, you will have a strong grounding in charity, either as a fundraiser yourself or having worked in charity retail. Alternatively, you may have transferable skills and the drive to learn and apply your knowledge and experience in a hospice setting.

Either way we are looking for an individual who can demonstrate relevant and lived experience, tenacity, curiosity and a hunger to succeed.

We also welcome high performing individuals who are looking for their first director role.

We invite applications from a diverse range of backgrounds and experiences and are committed to helping you thrive. If you're excited about this role but don’t meet every requirement, we still encourage you to apply.

What can we offer you?

• Salary: £80,000 to £87,975 per annum
• Location: Taunton or Yeovil, with regular travel across Somerset
• Contract: Permanent
• Working Pattern: Full time (37 hours per week), including some evenings and weekends

Holiday entitlement

• 29 days holiday, plus bank holidays, increasing to 33 days after 5 years
• Ability to buy and sell annual leave

Pension scheme

• NHS employees eligible to continue with their NHS pension scheme*
• Non-NHS employees will receive 5.5% employer and 5% employee contribution.

Plus…

• Life assurance cover
• Health Cash Plans
• Virtual medical care with unlimited access to a GP 24/7,
• Confidential and free 24-hour Employee Assistance Programme for you and your family offering: Counselling, Support, Legal, Financial and Medical Information and Advice
• A Vitality & Wellbeing health portal.
• Blue Light Discount Card
• Enhanced maternity leave*
• Excellent learning and development opportunities
• Free on-site parking in Yeovil and Taunton
• Volunteering and fundraising opportunities

*Eligibility criteria applies

How to Apply
Click the apply button to complete the online application form and upload your CV.

As part of the application process, you will be asked for to complete a supporting statement detailing how your skills, knowledge and experience align to the person specification.

You can learn more about the role via the candidate pack attached to this advert or, for an informal chat with our CEO, Joanna Hall, contact the Recruitment Team.

With a new CEO in post, and momentum being built as we roll out our new strategy – it’s an exciting time to join the team. We look forward to learning more about you and why you think you can be a great match for St Margaret’s.

Closing date: 6th March 2026. We may close this vacancy early if we receive sufficient applications for the role.

Unfortunately, we are not able to offer visa sponsorship at this time. 

DBS Information

This role requires a criminal background check via the disclosure procedure.

The Disclosure and Barring Service offers a confidential checking service for transgender applicants. This route gives applicants the choice not to have any gender or name information disclosed on their DBS certificate and is available for all levels of DBS check.

Business Operations Assistant

Hours: Full time, 35 hours per week
Contract type: Fixed term (12 months)
Salary: £27,500
Reports to: HR Lead

About the role

This is a great opportunity for someone at an early stage of their career who is looking to build experience across operations, HR, governance and project support within a supportive charity environment.

As Business Operations Assistant, you will provide hands-on administrative and coordination support across the organisation. You will work closely with colleagues in Business Operations and across Tommy’s, gaining exposure to a wide range of activities including office coordination, HR processes, governance record-keeping, project administration and basic finance administration such as processing invoices and raising purchase orders.

You will be supported to learn new systems, build confidence and develop practical, transferable skills, while playing an important role in keeping the organisation running smoothly.

What you’ll be doing

Operations administration

• Processing incoming post alongside the data team

• Responding to general enquiries via phone and email, signposting as appropriate

• Providing cover and support for shared external mailboxes, including data protection and accounts

• Delivering general office administration, including filing, data entry, ordering office supplies and managing office equipment

• Supporting financial administration, including raising purchase orders, coordinating invoices for payment and reconciling credit card statements

• Supporting the Office Manager with health and safety compliance

• Assisting with internal meetings and events

• Supporting the COO with administrative tasks as required

• Handling confidential information responsibly and in line with GDPR requirements

Governance support

• Providing administrative support for governance policies, procedures and processes

• Maintaining accurate and up-to-date Trustee records, documents and registers

HR & People support

• Supporting the upkeep of HR processes, guidance and tools

• Helping to maintain HR templates, checklists and the HR SharePoint folder

• Assisting with improving HR workflows and identifying opportunities to streamline administration

• Providing coordination and administrative support to the HR Lead and wider organisation in delivering the People Plan

Project administration

• Providing administrative support to the office refurbishment project, including coordinating with suppliers, the project team and staff

• Supporting a range of Business Operations projects, including meeting coordination, supplier liaison and finance administration

About you

You don’t need to have done all of this before. We are looking for someone who is organised, reliable and keen to learn, with a genuine interest in building experience in operations, HR or office-based roles.

You will bring:

• Some experience in an administrative, office or support role (paid, voluntary or placement)

• Strong organisational skills and attention to detail

• A friendly, approachable and professional communication style

• Ability to prioritise tasks and manage your time effectively

• Willingness to learn new systems and processes

• Good IT skills, including Word, Excel and PowerPoint

Why join Tommy’s?

This role offers a valuable opportunity to gain broad exposure across a charity’s operations, working closely with experienced colleagues in HR, finance, governance and project delivery.

How to apply

Candidates should apply via CharityJob and include a CV and a cover letter (maximum two sides) explaining your motivation for applying and what you hope to gain from the role, as well as the skills and experience you would bring.

Please also complete the diversity monitoring form as part of your application.

This senior leadership role oversees a portfolio of 13 high-performing, award-winning retail shops generating over £3.5m in annual sales. The role is responsible for maintaining and growing this performance through strong leadership of paid staff and volunteers, working closely with the central trading team and hospice colleagues.

The post holder balances commercial focus with creativity, accountability and strong people skills, supported by a genuine passion for retail excellence. Retail is a vital part of the hospice’s long-term success and sustainability.

The Hospice of St Francis provides free care across West Hertfordshire and South Buckinghamshire. Over 80% of its income comes from trading and fundraising. Our retail operation is one of the strongest in the sector, with innovative shop formats, committed volunteers and teams delivering excellent customer service.

Experience:
Extensive senior retail management experience across multiple sites or channels, ideally within a charity or values-led organisation. Demonstrated success in increasing sales income and net profit while maintaining strong cost control.

Growth & E-commerce:
Proven experience developing and growing online or e-commerce sales, alongside identifying and delivering new business opportunities, including expansion of shop portfolios.

Leadership:
Strong, inspirational leader with a track record of developing high-performing teams of staff and volunteers. Experienced in collaborative working with marketing and wider support teams.

Skills:
Highly commercially astute with strong analytical capability and a solid understanding of profit and loss. Excellent communication, negotiation, and relationship-building skills.

Other:
Full UK driving licence and access to transport. Flexible approach to working hours, including weekends.

We reserve the right to close this advertisement early if we receive a high volume of suitable applications.

Robertson Bell is delighted to be exclusively partnering with Ibstock Place School in the search for a Head of Finance. Ibstock Place is a leading independent co-educational school known for its strong academic performance, inclusive ethos, and commitment to providing an outstanding educational environment.

With significant investment in facilities and a continued focus on operational excellence, the School is seeking a commercially minded finance leader to play a key role in supporting its long-term financial sustainability and strategic ambitions.

The Head of Finance is a senior leadership position, reporting to the Bursar and working closely with Governors and budget holders across the School. You will provide strategic and operational oversight of the finance function, ensuring robust financial management, high-quality reporting, and effective governance.

Key responsibilities include:

• Lead and manage the finance team, including performance management, development, and succession planning.
• Oversee budgeting, forecasting, and financial planning processes, ensuring alignment with the School’s strategic priorities.
• Produce timely, insightful management information with clear narrative to support decision-making.
• Lead the preparation of statutory returns and annual accounts, ensuring compliance with all regulatory and reporting requirements.
• Manage the year-end process and act as the primary contact for external auditors.
• Maintain strong cash flow oversight and prepare accurate cash forecasts.
• Ensure effective financial controls, policies, and procedures are in place and continuously improved.
• Oversee the financial systems environment, ensuring it remains fit for purpose and fully utilised.
• Support and guide budget holders, promoting financial accountability across the School.
• Deputise for the Bursar on financial matters as required.

Candidate Profile

We are seeking a proactive, collaborative, and technically strong finance professional who can operate both strategically and hands-on.

Essential experience and attributes:

• A recognised professional accountancy qualification (ACA, ACCA, CIMA or equivalent).
• Proven experience in a senior finance leadership or management role.
• Strong track record of budgeting, forecasting, and financial reporting.
• Experience working with Boards, Governors, or senior stakeholders.
• Excellent understanding of financial controls, compliance, and best practice.
• Demonstrated ability to lead and develop teams effectively.
• Strong communication skills with the ability to present complex financial information clearly.

Desirable:

• Experience within education, charity, or not-for-profit environments.

Why Join Ibstock Place School?

• Opportunity to play a pivotal role in a respected and well-established independent school.
• Broad and varied remit with genuine influence across the organisation.
• Collaborative leadership team and strong organisational values.
• Chance to contribute to the continued development of facilities, services, and financial strategy.

Location & Working Pattern

The role is based on site at the School in Roehampton, South West London, with on-site presence expected to support close collaboration with stakeholders.

Head of Member Services
Location: Holborn, London (Hybrid)
Hours: Full-Time
Contract: Permanent
Salary: From £62,000 per annum (NALC Band B)

Head of Member Services

The National Association of Local Councils (NALC) is a leading voice for local government in England, representing around 10,000 parish and town councils. As Head of Member Services, you'll play a pivotal role in supporting these councils and empowering local communities.

Working closely with our network of county associations, this role offers a unique opportunity to make a real difference in local governance. You'll lead a team providing advice, guidance, and services to NALC's diverse membership, helping them tackle challenges and seize opportunities. With your expertise, local councils will be better equipped to serve their communities, drive positive change, and shape the future of local government.

NALC offers a dynamic and supportive environment, with opportunities for professional growth and development. As Head of Member Services, you'll join a talented team committed to making a difference in local governance.

About Us

Since 1947, the National Association of Local Councils (NALC) has been England's only recognised national membership organisation for community, neighbourhood, parish and town councils. We work with county associations to support, promote, improve and create sustainable councils.

10,000 parish and town councils in England represent 35 million people with 16 million electors, raising £700 million in precept and investing over £2 billion in communities. Some of the largest councils have a precept of over £1 million a year. Around 100,000 councillors spend over 14 million hours a year serving those councils to help change their community. Over 300 new councils have been created in rural and urban areas in the last decade.

We believe these vibrant and dynamic parish and town councils are at the centre of community effort, delivering services and giving their communities a democratic voice.

Who we’re looking for

You’ll bring:

• Degree-level education or equivalent professional experience.
• Evidence of continuous professional development
• Proven track record in developing and delivering membership services
• Demonstrated ability to lead terms and manage staff performance.
• Excellent communication and relationship building skills.

If you're a motivated and experienced professional looking for a new challenge, this role could be the perfect fit. You'll have the chance to shape the future of local government, support thriving communities, and leave a lasting impact

Further information about NALC ,our Manifesto for Empowering Communities, and our services is available on our website.

What’s on offer:

• NALC Band B from £62,000 per annum
• Hybrid working, with office located at The Bloomsbury Building, 10 Bloomsbury Way, Holborn, London, WC1A 2SL
• Employer pension scheme.
• 30 days annual leave, plus bank holidays and Christmas closure
• Enhanced maternity and paternity packages

Apply now to lead NALC's Member Services team and make a real difference in local governance.

Closing Date: 9:00am, Wednesday 25th February 2026
Interview Date: 10th March 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our online portal application portal to complete your application for this position.

NALC is committed to diversity and equal opportunities and welcomes applications from all sections of the community. As part of our application process, we will ask whether you require any reasonable adjustments. Providing this information will help us ensure the recruitment process is accessible, fair, and inclusive for all candidates.

No agencies.

The Membership Account Manager leads the development, delivery and growth of FareShare South West’s membership programme across the West of England region. The role ensures that Community Food Members (CFMs) receive an outstanding experience, that surplus food is used effectively to strengthen communities, and that membership growth aligns with organisational strategy. Through excellent relationship management, data-driven insight and collaborative working, the postholder drives recruitment, retention and development of CFMs, ensuring FareShare South West maximises its impact across the region.

Membership Management

• Provide account management to all CFMs, resolving issues quickly, and provide enhanced support for key groups (e.g., large CFMs, programme-funded CFMs, high-impact beneficiaries).
• Oversee member onboarding, service changes, cancellations and annual renewals.
• Manage all member engagement through the CRM (Customer Relationship Management) system, ensuring accurate and up-to-date data.
• Work closely with the Finance Manager to oversee annual renewals and support the recovery of late or missed payments.
• Coordinate member communications with the Communications Team to ensure a high-quality CFM experience.
• Use data and insight to track engagement, inform improvements and support retention.
• Manage the delivery schedule, including updates to food profiles, contact details and addresses.
• Support or cover the CFM Support Officer by writing orders for allocated members.

Membership Recruitment

• Research new markets and potential members by geography, sector, food use or organisational type, maintaining a database of prospects.
• Working with other FareShare network partners, and our delivery partner in Exeter, Exeter Food Action, identify and develop new members.
• Support the Head of Food & Community with recruitment campaigns, outreach, events and sector-specific engagement.
• Ensure a seamless onboarding process for all new members
• Document and report recruitment activity and progress of prospective members towards membership.

Membership and Community Development

• Support the development and introduction of new surplus food types (e.g., frozen, relabelled, catering packs) into the membership offer.
• Work with the Head of Food & Community to establish a refreshed, high-value membership service aligned to food supply, logistics capacity and community need.
• Contribute to the development and scaling of membership programmes across regions (e.g., Crisis Resilience Fund).
• Support delivery of the membership strategy, meeting budget expectations and ambitious growth targets.
• Act as a passionate advocate of FareShare South West, representing the organisation confidently to internal and external stakeholders.
• Assist in the compiling of reports for FSSW communications and Programme funding.

Team Management and Support

• Lead and develop team members, including recruitment, supervision, appraisals, wellbeing and professional development.
• Support the Head of Food & Community to develop a high performing culture across the membership team, working closely with teams in food, operations and volunteering.
• Support an inclusive, supportive and purpose-driven culture that motivates staff to contribute to the charity’s mission.
• In line with FSSW’s growth and in working with the Operations Team, develop systems and procedures to ensure the efficiency and smooth running of deliveries, collections and systems.

Health, Safety and Compliance

• Ensure compliance with FareShare UK standards, Food Safety and Hygiene Regulations.
• Ensure teams understand and comply with organisational policies, food safety requirements, health and safety legislation and safeguarding responsibilities.

Person Specification
Essential

• Experience in account management, customer service or membership management.
• Strong relationship-building and communication skills, with confidence engaging diverse stakeholders.
• Ability to manage data accurately using CRM systems and apply insight to improve services.
• Highly organised, proactive and able to manage competing priorities in a fast-paced environment.

Desirable

• Experience in the charity, community, food redistribution or voluntary sector.
• Experience supervising or managing staff.
• Experience in outreach, recruitment or business development.
• Understanding of food safety, logistics or supply chain operations.
• Experience supporting organisational change or service development.
• Ability to represent an organisation professionally to external partners and networks.

1MM Programmes Administrator (Operations & Delivery)

Location: Hybrid working in Greater Manchester, Greater London or Cardiff City Region

Contract: 6 months (continuing subject to funding)

Hours: 37.5 per week

Salary: £25,000 (pro rata)

Rolling recruitment with a final closing date of 12pm on 3rd March 2026 (we may close the application deadline early if we have a high demand of quality applications)

About Us

We are a mentoring charity supporting young people aged 14–25 to build confidence, develop skills, and reach their potential. Our work is powered by committed mentors, strong safeguarding, and high-quality programme delivery — and we’re looking for a highly organised, values-driven Programmes Administrator (Operations & Delivery) to help make it all happen.

About the Role

This is a key role at the heart of our programmes. You’ll support the smooth delivery of mentoring across all regions by coordinating training and events, managing essential systems and checks, and ensuring safeguarding and compliance standards are met at all times.

If you love bringing order to busy programmes, care deeply about young people’s wellbeing, and enjoy working across teams — this role is for you.

What You’ll Be Doing

• Coordinating training workshops and events for mentors and staff
• Supporting mentor recruitment, onboarding, and engagement
• Managing programme communications and bulletins via Brevo
• Administering DocuSign and maintaining accurate records
• Tracking and monitoring DBS checks and suitability processes
• Managing delivery, safeguarding, and enquiries inboxes
• Providing admin support across regions, including mentor engagement
• Supporting HR and operations: including contracts, systems, training, surveys, and tools such as Breathe HR

What We’re Looking For

You’ll be someone who is:

• Passionate about improving outcomes for young people aged 14–25
• Highly organised, detail-focused, and comfortable juggling priorities
• Experienced in event administration
• Confident using digital systems and learning new tools
• 2 years experience in HR and general administration, operations, or programme support
• Calm, professional, and confident handling sensitive information
• Proactive, adaptable, and happy supporting across teams and regions
• Committed to safeguarding and safer recruitment practices

Why Join Us?

• Be part of a mission-driven organisation making real impact
• Play a vital role in safe, high-quality mentoring delivery
• Work with a supportive, values-led team
• Opportunities to learn, grow, and shape better systems

How to Apply

To apply, please submit your CV and a Cover Letter explaining why you’re interested in the role and how your experience matches what we’re looking for.

��️ We are committed to safeguarding and promoting the welfare of young people. All roles are subject to safer recruitment checks, including DBS.

As the Area Service Manager, you will be an experienced operational manager who has a proven track record in managing front-line substance misuse, recovery and/or housing services.

As a member of the national Joint Leadership Team (JLT), you will oversee, shape, and develop our services across a defined geographic area as agreed with your line manager.
You will be responsible for managing multiple housing projects across Cheshire alongside the teams delivering support.

Working with the National Housing Team, you will ensure that all Emerging Futures housing stock is compliant with Local Authority and statutory landlord standards as well as appraising new and existing stock to assess and feedback on the longer-term viability and report any growth opportunities.

Working with the Head of Operations, you will create a culture to support the ethos of the organisation and provide values based, clear and passion driven operational leadership to your teams.

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them and we work together for change.

Alongside an incredible team of like-minded peers, you’ll be working behind-the-scenes to support our staff, volunteers, families, and supporters. You will be helping our work happen across the charity; enabling us to care for and champion the rights, needs and ambitions of the people we support.

The Role

As Interim Head of Business Development, you will provide strategic leadership and hands-on delivery to stabilise and strengthen the Trust’s business development approach. You will lead the end-to-end opportunity pipeline - from market intelligence and commissioner engagement through to bid development, governance and mobilisation handover - ensuring opportunities are aligned to strategy, deliver strong outcomes, and are financially viable.

Hours: 37.5 Hours 

Contract : 1 year fixed term contract 

Salary: £48,022.00 

Location: Cheadle, Stockport

Responsibilities include but are not exhaustive

• Provide visible interim leadership for the Trust’s business development function, setting clear priorities and ways of working, and coordinating contribution from service, operational, clinical and corporate colleagues.
• Develop and maintain a Trust-wide opportunity pipeline (tenders, frameworks, spot-purchase growth, strategic partnerships and other commissioned income routes), including qualification, prioritisation, and clear next steps.
• Lead proactive engagement with commissioners, local authorities, Integrated Care Boards (ICBs), NHS partners and other stakeholders to understand demand, shape specifications where appropriate, and position the Trust effectively.
• Own the end-to-end bid process: establish bid plans, coordinate contributors, draft and quality-assure responses, and ensure submissions are compliant, persuasive, and submitted on time.
• Work with Finance and service leads to ensure all bids and proposals are underpinned by robust costing, pricing, risk assessment and contract terms review; ensure financial viability and appropriate approvals before submission.
• Create and embed a practical bid governance approach (stage-gates, templates, timelines and sign-off), so that bidding is consistent, efficient and auditable.
• Champion the Together Trust’s vision, mission and values, and role model the Trust’s behaviours.
• Commit to promoting equality, diversity and inclusion in how opportunities are developed and how the Trust works with partners.
• Maintain a visible presence across Trust services and corporate teams, balancing hybrid working with on-site engagement as needed.

About You

• Educated to degree level (or equivalent senior leadership experience).
• Evidence of continuing professional development in leadership, commissioning, commercial practice or service transformation
• Significant senior experience in commissioning, business development, service development or strategic partnership working within a public service environment (e.g. local authority, NHS, education, social care, VCFSE).
• Proven track record of developing successful proposals, business cases, tenders or commissioning documentation - including coordinating multiple contributors to deadlines.
• Strong stakeholder management skills, including experience engaging credibly with senior commissioners and partners.
  • Good understanding of public sector commissioning and procurement routes, including tendering, frameworks and contract governance.
  • Understanding of the importance of safeguarding, quality and regulatory expectations when developing and mobilising services for children, young people and adults.
• Ability to analyse complex problems, identify options and recommend proportionate solutions.
• Full UK driving license with ability to travel across Together Trust locations and to partner/commissioner meetings as required.

Benefits

• Annual Leave 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
• Generous pension scheme and death in service benefit, up to 7% company pension contributions initially rising with length of service and up to 6 x basic salary death in service benefit.
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session  in person or online
• Access to our Employee Assistance Programme for you and adults at your home

Find out more — watch our short video to see what it’s like to work with us:

https://youtu.be/SEnw2o00T6E

Applications are very welcome from all regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socio-economic background. We are committed to making reasonable adjustments for disabled people. We positively encourage applications from those with lived experience. 

If there is any part of your lived experience you want to keep confidential in some way please talk to the Recruitment or HR shared service teams and we will do what we can to support you

The Together Trust is committed to safeguarding and promoting the welfare of the people we support and expects all our staff and volunteers to share this commitment. 

Safeguarding checks will be undertaken for the successful candidate in line with our safer recruitment policy.

This is a practical, hands-on leadership role at the heart of Richmond CVS’s work with local charities and community groups. The postholder will lead our support to voluntary, community and social enterprise (VCSE) organisations across the borough – helping them to grow stronger and more sustainable.

The main focus of the role is to strengthen the fundraising skills and income generation of local organisations, alongside providing high-quality advice on governance, planning and strategy. The role requires curiosity, creativity and strong problem-solving skills to help organisations find practical solutions to real-world challenges.

Richmond CVS already works with a range of experienced consultants and trainers and has an established suite of training resources. The postholder is not expected to be an expert in every aspect of charity management. A key part of the role is to coordinate and facilitate this support, drawing on specialist expertise where needed, while providing direct advice particularly in relation to fundraising and the fundamentals of good governance.

Working with a small, passionate team, you will deliver support, facilitate learning and manage projects that make a real difference to grassroots groups.

Key Responsibilities

Organisational Support 

· Provide practical tailored advice and support to VCSE organisations on governance, fundraising, income generation, and strategic planning.

· Help groups to identify funding opportunities and develop strong, realistic funding applications 

· Support organisations to become more sustainable and resilient 

· Develop clear resources, toolkits and guidance 

· Ensure all support is inclusive and accessible 

Training & Events

· Oversee and coordinate a high-quality programme of training and learning opportunities 

· Work with an established network of external trainers and consultants to deliver specialist training 

· Facilitate meetings, workshops and network events where appropriate 

· Develop new learning opportunities based on emerging needs 

· Maintain and develop existing Richmond CVS training materials and resources 

· Promote peer learning and collaboration across the sector 

Project & Programme Management

· Lead and manage capacity building projects from start to finish 

· Ensure projects are delivered on time, within budget and to agreed outcomes 

· Monitor and evaluate impact and produce reports for funders 

· Oversee external consultants and specialist support ensuring quality and consistency

· Identify opportunities for new funded projects 

Leadership & Team Management

· Lead and support a small, committed team 

· Coordinate workplans and priorities 

· Provide supervision, support and development for staff 

Partnerships & Stakeholder Engagement

· Build strong working relationships with Richmond Council, the NHS and other partners 

· Represent Richmond CVS at meetings and networks 

· Facilitate networking and collaboration across the VCSE sector

· Encourage digital skills and innovation across the sector 

Income Generation & Operations 

· Lead on income generation for capacity building work 

· Contribute to funding bids and proposals 

· Support budget planning and financial monitoring 

· Ensure compliance with organisational policies and procedures 

PERSON SPECIFICATION 

Essential Criteria 

Experience & Knowledge 

· Significant experience of working within the VCSE sector 

· Strong practical experience of fundraising and bid writing 

· Experience of helping organisations improve income generation and sustainability 

· Experience of managing or supervising staff or volunteers 

· Experience of developing, coordinating or facilitating training and learning opportunities 

· Good understanding of the principles of charity governance and good management practice 

· Confidence in using digital tools to support organisations 

 Skills & Abilities 

· Excellent communication and presentation skills 

· Strong problem-solving skills and a solutions-focused approach 

· Curiosity and a genuine interest in understanding organisational needs 

· Ability to build positive relationships with a wide range of stakeholders 

· Ability to recognise when specialist expertise is needed and work effectively with external trainers and consultants 

· Strong organisational and time management skills 

· Ability to manage multiple priorities and meet deadlines 

· Commitment to equity, diversity and inclusion 

 Desirable Criteria

· Knowledge of the Richmond upon Thames VCSE sector 

· Experience of working with local authorities or the NHS 

· Experience of grant assessment or management 

· Understanding of charity law

· Experience of hybrid working environments and flexible team management 

· Relevant qualification in fundraising, charity or project management 

 Personal Qualities 

· Curious and keen to learn 

· Resourceful and solution-focused 

· Approachable and supportive 

· Passionate about the VCSE sector 

· Flexible and willing to get involved where needed 

Are you a strategic, results-driven fundraiser ready to make a real impact?

Join the Orpheus Centre, a vibrant charity that transforms lives through the performing arts. We’re on an exciting journey, launching a £25m capital appeal to expand our facilities and grow our reach. To achieve this, we need an exceptional Deputy Head of Fundraising to help lead our income generation efforts and drive sustainable growth.

About the role

As Deputy Head of Fundraising, you’ll play a pivotal role in shaping and delivering innovative fundraising strategies across multiple streams—corporate partnerships, trusts and foundations, individual giving, and community fundraising. You’ll oversee donor acquisition and stewardship, inspire your team, and ensure we meet ambitious targets. This is a fantastic opportunity to influence the future of a charity that champions creativity, inclusion, and resilience.

Location: The Orpheus Centre, Surrey
Salary: £45,000 per annum
Hours: 35 hours per week (flexible working considered) / 52 weeks per year
Contract: Permanent

What you’ll do

• Lead revenue fundraising strategies and secure income through personal efforts.
• Manage and develop a talented fundraising team.
• Build strong relationships with donors, partners, and stakeholders.
• Design compelling campaigns and optimise performance using data insights.
• Deputise for the Head of Income and Growth when required.

What we’re looking for

• Proven experience in managing multiple fundraising streams and meeting income targets.
• Strong leadership and team management skills.
• Excellent communication and relationship-building abilities.
• Strategic thinker with a track record of delivering results.
• Knowledge of fundraising compliance and best practices.

Why join us?

• Be part of a passionate team that celebrates creativity and makes a tangible impact on people’s lives.
• Work on a high-profile capital appeal and exciting projects.
• A supportive, inclusive workplace where your ideas matter.
• Join us in making a lasting difference in the lives of young disabled people through the power of the arts.

Orpheus is committed to safeguarding and promoting the welfare of young people. All posts are subject to an enhanced Disclosure and Barring Service (DBS) check and satisfactory references. This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.

As part of our safer recruitment process and in line with Keeping Children Safe in Education 2025, online searches may be undertaken as part of due diligence.

We are an equal opportunities employer and welcome applications from all sections of the community.

In order to be considered you must be eligible to work in the UK.

The Orpheus Centre is proud to be a disability confident employer.

We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be considered for interview.

 As a Disability Confident Employer, we are:

• Challenging attitudes towards disability
• Increasing understanding of disability
• Removing barriers to disabled people and those with long-term health conditions
• Ensuring that disabled people have the opportunities to fulfil their potential and realise their aspiration

No agencies please.

Head of Communications

Location: Home-based in the UK, within 90 minutes travel of Central London, with national and international travel

Contract: 2 years, part-time (3 days per week)

Reporting to: Director of Operations and Finance

Salary: £65,000 per annum (pro‑rated for 21 hours per week)

Additional benefits: 25 days annual leave pro-rated plus public holidays (annual leave increasing by 1 extra day for every year’s service up to 30 days total), life assurance and access to an employee assistance programme.

About WeProtect Global Alliance

 Who we are

WeProtect Global Alliance is a global movement dedicated to ending the sexual exploitation and abuse of children online. We bring together governments, the private sector, civil society, and international organisations to create a safer digital world where every child can thrive.

Our Alliance connects over 300 members from across the globe, uniting diverse expertise and resources to protect children from harm, no matter where they are.

WeProtect Global Alliance is supported by a small, high-performing Secretariat of remote working staff based in the UK/Ireland and is overseen by an influential Global Policy Board drawn from our membership.

Our vision

A digital world free of child sexual exploitation and abuse

Our mission

To work together to build, engage and support a diverse, child-centred global network with the commitment, knowledge and skills to tackle technology-facilitated child sexual abuse and exploitation.

What we do

We focus on driving policy change, fostering international collaboration, and promoting cutting-edge research to combat online child abuse.

Through shared data, insights, and best practices, we empower our members to develop more effective solutions and inspire a coordinated global response.

With a steadfast commitment to child safety, WeProtect Global Alliance stands as a catalyst for change, advocating for a world in which technology empowers and protects children, not endangers them.

Together, we’re creating lasting impact and building a future where every child is safe online.

More information on who we are and what we do can be found on our website.

Job description

Key responsibilities

Strategic communications leadership

· Acting as the brand guardian, oversee the development, implementation and evaluation of high-quality strategic communications, branding and media strategies aligned with WeProtect Global Alliance’s organisational objectives.

· Embed a global communications lens across the Alliance’s work, proactively identifying opportunities to amplify impact and reach priority audiences.

· Provide expert advice on positioning, proactive and reactive communications, and reputational management to shape the Alliance’s approach.

· Ensure communications is embedded in actions plans and lead on monitoring, evaluation and insight.

External communications & media

· Ensure strong visibility and consistent branding across all communications channels, reinforcing WeProtect Global Alliance’s role as a leading global voice on online child sexual exploitation and abuse.

· Increasing WeProtect Global Alliance’s visibility in regions and sectors, increasing global brand recognition and audiences across digital channels.

· Lead media engagement to achieve national and international coverage, including oversight of press materials, high-impact communications outputs, high profile event speeches and statements.

· Oversee the development and delivery of high-quality content across the website, social media and other digital platforms including hands on support as required.

Member engagement & participation

· Oversee communications functions, including engagement strategies, communications channels and digital platforms.

· Work with the Head of Members to ensure communications with members to inspire, encourage and facilitate active participation in the Alliance and enable them to share learning, tell their stories and collaborate effectively.

Organisational strengthening & risk management

· Provide strategic communications and engagement support to cross-team projects, events and public-facing activity.

· Manage organisational risk related to communications and engagement, including oversight of crisis communications planning.

· Ensure compliance with communications-related obligations, including copyright, licensing and data protection requirements.

Senior management responsibilities

· Line-manage and support staff and consultants as required, fostering high performance, wellbeing and professional development.

· Act as a budget holder, ensuring compliance with organisational financial policies and delegated authorities.

· Represent WeProtect Global Alliance externally at meetings, events, forums and conferences as appropriate.

· Contribute to the development of funding proposals, donor communications and reporting, working collaboratively with colleagues.

Expectations

Senior Management Team (SMT)

As a member of  SMT, you will also have a pivotal role to play in supporting and improving the organisations effectiveness as we implement the WeProtect Global Alliance new strategy, operating model and ways of working to ensure we remain effective, responsive and relevant in an increasingly polarized political landscape as we enter the fourth industrial revolution.

Cross-Functional Operational Collaboration

Contribute to WPGA operational processes and systems, working collaboratively with colleagues to deliver cross-functional projects that strengthen the reach and impact of the Secretariat.

Building an inclusive culture

Play a proactive role in ensuring equity, diversity and inclusion (EDI) is embedded in everything we do.

Embrace diversity and recognise different perspectives within collaborative working to create a more impactful and effective organisation.

Commit to ensuring all employees are treated fairly and equitably at work, feel like they belong and promote equality in physical and mental health for all.

Other

· To attend and contribute to meetings, training and other events as required.

· To actively participate in our supervision and appraisal process.

· To ensure that all responsibilities and activities within this post are delivered in accordance with WeProtect Global Alliance core values and relevant corporate, organisational, financial and compliance policies.

· To travel to meetings which may require the need to work unsociable hours, for example attending evening or weekend meetings.

· To adhere to relevant legal and statutory requirements including the Data Protection Act and the Health and Safety at Work Act.

· To use WeProtect Global Alliance resources responsibly.

As a global, multi-sector alliance, ensuring equity, diversity and inclusion (EDI) is embedded in everything we do is a critical priority. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to be impactful and effective. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equality in physical and mental health for all.

Person specification

Essential criteria

Experience

· Extensive professional experience in a comparable senior-level communications, engagement or leadership role.

· Demonstrated success leading strategic communication functions.

· Proven experience managing staff and supporting high-performing teams.

· Significant experience in project and budget management.

Skills

· Expert written and verbal communication skills, including the ability to simplify complex issues and convey powerful messages to decision-makers.

· Strong strategic thinking, problem-solving and decision-making capability.

· Excellent organisational and project management skills.

Knowledge

· Strong understanding of strategic communications, media relations and reputation management.

· Very good knowledge of website and backend management.

· Understanding of data protection, copyright and information governance in a communications context.

Other

· Right to work in the UK.

· Willingness and ability to travel nationally and internationally.

· Commitment to equity, diversity and inclusion.

Desirable criteria

· Experience working for or with a membership organisation.

· Knowledge of child rights, child protection, online harms or related policy areas.

· Experience managing geographically dispersed or remote teams.

· Fluency in languages other than English.

Diversity, inclusion and equity

 We are committed to building a diverse and inclusive organisation. We actively welcome applications from people of all backgrounds, including those of different ages, genders, ethnicities, sexual orientations, abilities and lived experiences. We particularly encourage applications from individuals who are part of communities that are under-represented in our sector, including Black, Asian and other ethnic minorities, disabled people and LGBTQ+ individuals.

Safeguarding and values

As a child-focused organisation, we have a strong commitment to child safeguarding and rigorous procedures. The successful candidate will be required to provide two referees and to undergo a criminal record check.

All staff are expected to act at all times in a manner consistent with our values and in compliance with our policies and procedures, including our Safeguarding Policy and Code of Conduct.

Our values are:

Empowerment – collaboration, innovation, challenge

Accountability – responsibility, delivery, safeguarding

Respect – honesty, feedback, inclusion