National head of operations jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a bold communicator who knows a great story when you see one? Do you want your work to genuinely matter - amplifying the voices of people who need to be heard, shifting public perception of social care, and putting a passionate, values-driven charity on the national map?
Community Integrated Care is one of the UK's largest social care charities, supporting thousands of people with learning disabilities or mental health conditions to live the lives they choose.
As we launch our new five-year strategy, Best Lives Bolder this is a defining moment for our organisation. We are setting out to be even more creative, courageous and influential in how we champion the people we support and drive change across the sector.
We're looking for an exceptional PR & Media Manager to lead our media function and help us tell our story with ambition, imagination and impact - playing a pivotal role in bringing our Best Lives, Bolder vision to life through powerful storytelling and high-impact media engagement.
This is a full time permanent, national role with hybrid working. You will be required to work from our head office at least once a week, so our ideal candidate will be based within an hour's commute of Widnes, Cheshire.
What is "The Deal" for you?
- Flexibility: You can work your 37.5 hours over 4 days and enjoy a long weekend, or split the hours over 5 days to accommodate your other commitments.
- Pension: contributory pension scheme
- Benefits: retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app
- Best Lives Possible: You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives bolder
- Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people!
- Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life
This isn't a press office role. It's a platform for someone who wants to shape conversations, build national influence and champion the people at the heart of social care.
What you’ll be doing:
- Developing and owning our national and regional Media & PR Strategy, aligned to our influencing and advocacy goals.
- Proactively pitching compelling stories to secure high-quality national, regional, trade and broadcast coverage
- Building and nurturing relationships with journalists, influencers and media contacts across care, sport, culture and nature sectors.
- Leading crisis communications - protecting our reputation calmly and decisively when it matters most.
- Translating complex policy and social care issues into accessible, powerful content for diverse audiences.
- Collaborating closely with our Head of Influencing, Policy and Public Affairs to align media work with policy goals.
- Working with our Partnerships & Communities team to turn high-profile community programmes and brand partnerships into media ready stories.
- Supporting and developing confident spokespeople at every level of the organisation.
- Monitoring coverage, producing insight-driven reports and keeping senior leaders informed on media trends and reputational risks.
Our ideal candidate:
- Track record - Proven experience in a PR, media or communications role in the charity, public, health or social care sector.
- Media instinct - You know a story, you know how to place it, and you know when to act fast.
- Strategy - Experience designing and delivering media strategies with measurable outcomes.
- Crisis management - Experience building proactive processes for reputation risks and leading calm, confident responses when issues arise.
- Relationships - A strong network of media contacts or the ability to build one quickly across sectors.
- Storytelling - Exceptional writing, from press releases to opinion pieces to compelling human stories.
- Collaboration - Proven ability to work across teams, influence senior leaders and align messaging.
- Policy experience - Ability to turn complex social, regulatory or policy issues into content that lands with public and political audiences.
Why join us
- You'll be working for an award-winning charity that’s passionate about ensuring our colleagues and the people we support lead the best lives possible.
- Flexible hours - work 37.5 hours over four days for a long weekend, or across five days to suit you. You can also work from home, with at least one day per week at our Widnes Head Office.
- A collaborative, values-driven team where your work will be seen, valued and celebrated
- Opportunities to travel nationally and attend sector events and media moments.
- A contributory pension scheme to help you plan for the future.
- Wellbeing support, including a 24/7 Employee Assistance Programme, financial support options and a wellbeing fund. Retail discounts, holiday deals, cycle to work scheme and travel discounts via our benefits app.
If you're a bold, strategic communicator who wants to use your skills to change perceptions, influence policy and amplify the voices of people in social care - we'd love to hear from you.
Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.
We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.
In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.
The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen for a Retail Van Driver & stock Collector to join the Retail team. Your role is to ensure the careful movement, collection and delivery in liaison with Shop Managers, of all merchandise within a dedicated boundary as directed by the Retail Operations Manager.
This role is not open to sponsorship.
Role Requirements
Minimum age 21 or Certificate of Professional Competence (CPC) holder for Insurance purposes.
- Responsible for the collection and delivery of donated goods to the required location within agreed timescales and to agreed targets.
- To provide delivery and collection service to external stock generation sites through Donation Stations.
- To undertake bag drops and collections as required.
- To maintain strict control of security of all goods collected, transported and delivered.
- To ensure minimum losses are incurred on goods and furniture by the careful and respectful handling of all such items.
- Role will involve a large amount of heavy lifting in picking up and moving stock including furniture.
- To support maintenance of multi-site storage of stock belonging to The Children’s Trust
- Transportation of rubbish and unwanted items to recycling centre or refuse site as appropriate.
- To ensure customer care and quality of service.
- To act as the representative of The Children’s Trust in the collection from and delivery to customers of donated goods and furniture.
- To liaise with shop managers over the movement of stock between shops as directed by the Retail Operations Manager.
- Training of Volunteer Van/Driver Assistants where necessary
- Provide all relevant training and development to the Volunteer
Interview Date: TBC
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Pop-up Shop Lead will manage all aspects of the Derry Castle Street Pop Up Shop, including leading and supporting volunteers, maximising income generation and ensuring an excellent customer and donor experience.
As this is a newly established pop-up shop, the post holder will play a key role in setting up, developing and embedding the shop within the local community during its first year of operation. This includes building volunteer capacity, developing donation streams, establishing effective shop systems and contributing to the evaluation of the pop-up model to inform future retail development.
The post holder will act as an ambassador for Concern Worldwide, ensuring the shop becomes a welcoming, sustainable and successful community retail space that supports Concern’s mission and raises awareness of its work and campaigns.
This is an exciting time to join the retail team as we establish and grow this new community-focused pop‑up shop.
About us:
We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver life-saving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, Concern operates in 24 of the world’s poorest countries, helping people to achieve major and long-lasting improvements in their lives.
Retail Development in Northern Ireland
Concern Worldwide operates a growing retail network of seven shops across Northern Ireland, each playing an important role in supporting our work to end extreme poverty. Our portfolio currently includes two specialist bookshops located in Derry and Holywood, alongside five established charity shops in Ballycastle, Newcastle and across Belfast on the Lisburn Road, Antrim Road and Ormeau Road.
While relatively small in scale, our retail operation is ambitious, dynamic and entering an exciting period of development. Over recent years we have strengthened performance, modernised operations and built resilient shop teams supported by dedicated volunteers and staff.
With further shop openings planned and new retail models being explored, including pop up and diversified formats, this is a pivotal moment for retail growth in Northern Ireland. We are expanding not simply in size but in ambition, testing innovative approaches to charity retail while strengthening our presence within local communities.
Joining Concern Retail at this stage offers the opportunity to be part of a developing network where new ideas are welcomed, leadership is visible and individuals can directly shape the future direction of our retail programme.
Benefits
• 25 days’ annual leave, pro-rated for part-time employees.
• Annual leave purchase scheme
• Enhanced maternity leave pay and shared parental leave
• Stakeholder pension
• Season ticket loan
• Cycle scheme
• Life assurance
• Access to Employee Assistance Programme (EAP)
Details of our benefits could be found on our website.
Job Location: Derry
2a Castle Street, Derry, BT48 6HQ
About You:
ESSENTIAL
Experience
- Experience working in a retail or customer facing environment.
- Experience supporting the setup, development or growth of a retail, community or social enterprise initiative.
- Experience organising priorities and working effectively within a fast-paced operational environment.
- Experience supervising or coordinating people within a retail, hospitality, charity or customer-focused environment.
- Experience supporting the day to day running of a shop, store or customer focused operation.
- Experience contributing to sales performance, income generation or achievement of target.
- Demonstrated ability to take initiative and work independently within a busy operational environment.
Applications are welcomed from candidates with experience in retail, hospitality, community projects, social enterprise or other customer focused environments who can demonstrate transferable skills and motivation to succeed in charity retail.
Knowledge and Skills
- Strong interpersonal and communication skills with the ability to engage confidently with colleagues, volunteers, donors and customers.
- Organised and proactive approach with the ability to manage competing priorities.
- Commercial awareness and an understanding of how good retail practice drives income.
- Ability to work in a practical, hands on retail environment while contributing ideas to grow and develop the shop.
- Basic numeracy and literacy skills suitable for retail administration, cash handling and reporting.
- Confidence using IT systems including email and Microsoft Office applications. Training will be provided where required.
- Awareness of social media or willingness to use digital channels to support shop promotion and volunteer engagement.
- Ability to build positive relationships and engage effectively with local communities and stakeholders.
Working Pattern
- Flexible approach to working hours, including weekends and Bank Holidays.
DESIRABLE
Where a high volume of applications is received, preference may be given to candidates who can demonstrate:
- Experience managing or supervising within charity retail or commercial retail.
- Experience opening, developing or growing a retail or community initiative.
- Experience recruiting, managing or supporting volunteers.
To view the full job description, please click on the link below to download the document.
Equality, Diversity, and Inclusion:
Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality.
HOW TO APPLY
To apply for this post, please complete the application by 29th May 2026.
To give yourself the best chance of being shortlisted, please explain under each question how your experience, skills, or achievements demonstrate your suitability. Use clear and specific examples to support your statements.
Concern will shortlist only those candidates who clearly demonstrate that they meet all essential criteria. If a high number of applicants meet the minimum requirements, we will assess and score candidates against the desirable criteria to determine who will be invited to interview. It is therefore important that your application provides detailed evidence of how you meet the role requirements.
Candidates must be legally entitled to work in the UK at the time of application.
Conditions of Appointment:
Pay band: GB3
Annual Salary: £25,907 - £28,786 (4 days pro rata at £20,725.6 - £23,028.8).
New employees will normally start at the beginning of the pay band, with scope for progression over time.
The successful post holder will be required to complete a Basic AccessNI check and sign a criminal records self-declaration form.
It is the nature of this post that weekend working hours may be part of the normal working week.
This appointment is conditional upon the satisfactory completion of a three-month probationary period.
Deadline: 29th May 2026
Please note that Concern reserves the right to close this vacancy early and to interview candidates on a rolling basis due to the urgency of filling this role. Applicants are therefore encouraged to submit their application as soon as possible to avoid missing out.
All candidates who are short-listed for an interview will be notified via email.
Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences.
The client requests no contact from agencies or media sales.
Job Purpose
The Public and Patient Involvement (PPI) Lead will play a central role in ensuring that the voices of patients, carers, and communities, particularly those experiencing the poorest cancer outcomes, are embedded in the design, delivery, and evaluation of cancer services across Lancashire and South Cumbria.
Firmly embedded within the Cancer Alliance Early Diagnosis Team, the postholder will lead the development and delivery of a coordinated PPI approach that strengthens community insight, supports co‑production, and ensures that early diagnosis initiatives are shaped by lived experience and community need.
The role will act as a bridge between the Cancer Alliance, Spring North, VCFSE partners, and local communities, ensuring that engagement is inclusive, culturally competent, and aligned with NHS England’s Working with People and Communities guidance.
We are looking for an experienced corporate fundraising manager with demonstrable success in building relationships and maximising income from corporate supporters, sponsors and prospects. The role will lead on securing new business partnerships and developing a varied portfolio of exciting opportunities and events.
This is an exciting time to join The Christie charity as we embark on a period of transformational growth with the launch of key capital appeals enabling us to see a real step change in our income. We are looking for dynamic individuals to join our successful fundraising team at this exciting time.
The client requests no contact from agencies or media sales.
The Follicular Lymphoma Foundation (FLF) is partnering with Robertson Bell on a retained basis to appoint a Head of Finance on a permanent basis. This is a pivotal leadership opportunity within an ambitious, globally focused organisation working to accelerate a cure for follicular lymphoma - and to do it fast.
Founded in 2019, FLF is the first charity in the world dedicated solely to curing follicular lymphoma, an incurable blood cancer affecting more than 1.5 million people globally. Operating across the UK, US and Israel, FLF brings together researchers, clinicians, patients, pharmaceutical partners and funders to drive innovation and breakthrough research.
Reporting directly to the Global CEO and working closely with Trustees, Board Members and senior stakeholders, the Head of Finance will play a key role in shaping financial strategy, strengthening operational maturity and supporting international growth.
The role:
• Lead the development of FLF’s long-term financial strategy, supporting growth and international expansion.
• Partner with the Global CEO, Trustees and leadership team, providing financial insight to support decision-making, programme investment and fundraising activity.
• Oversee financial management across multiple international entities, ensuring robust controls, governance and compliance.
• Lead budgeting, forecasting and scenario modelling processes.
• Support grant funding, restricted income management and pharma partnership activity.
• Oversee management accounts, statutory reporting, audits and regulatory submissions across UK and US operations.
• Drive improvements in systems, reporting and operational efficiency.
• Provide leadership and development support to the Finance and Operations Officer.
• Act as a trusted advisor across the organisation, balancing strategic leadership with hands-on delivery.
• Present financial information clearly to Boards and non-finance stakeholders.
The organisation:
FLF combines the pace and agility of a scaling start-up with the credibility and reach of an internationally connected research organisation. With income and organisational complexity expected to grow significantly, this is an exciting opportunity to join a mission-driven organisation at a transformative stage.
The successful candidate will join a collaborative leadership team committed to delivering meaningful impact for patients worldwide. FLF offers flexible hybrid working, genuine work-life balance, professional development opportunities, private medical insurance, life insurance, pension contributions and 25 days annual leave.
Essential criteria:
• Qualified accountant (ACA, ACCA, CIMA or equivalent) or qualified by experience.
• Experience in a senior finance leadership role within a charity environment.
• Strong experience managing reporting, budgeting and forecasting within a growing organisation.
• Experience operating across complex stakeholder environments, with the confidence to influence senior leaders and Boards.
• Strong understanding of governance, controls, compliance and risk management.
• Hands-on and adaptable approach, comfortable operating strategically while remaining close to operational detail.
• Excellent communication and relationship-building skills.
• Proactive, solutions-focused mindset with the ability to thrive in a fast-paced environment.
• Experience across multiple entities, funding streams or international operations would be advantageous.
If you are a strategic and hands-on finance leader looking to play a meaningful role within a high-growth charitable organisation, we would love to hear from you.
Apply before 14th June to be considered.
This role is based in London with an expectation of 2 days per week in the office on Finchley Road.
Prospectus is excited to be working with the UK’s regulatory body for the engineering profession to recruit for a Head of Regulation and Governance to lead their Licensing, Governance and Strategy functions in support of providing effective risk-based regulation.
As a key member of the Executive Team, the post holder will support the CEO in the development, delivery and performance monitoring of the organisational strategy. Leading a small team, other responsibilities include overseeing the performance of the licensing system and governance function, including support to the Board of Trustees and oversight of the organisation’s risk framework. The Head will also provide advice to stakeholders on key regulatory matters and represent the organisation’s regulatory position in national and international contexts.
The successful candidate will bring excellent governance experience having managed organisational governance in a previous role, as well as demonstrable experience of working successfully with a Board of Trustees. Through previous team management experience, you will have developed exceptional management and leadership qualities and have the ability to balance your time effectively across the Executive team, Board, your team and the wider organisation. A strong communicator, you will be equally adept at communicating with internal and external stakeholders at all levels.
For details on how to apply and to view the full job description please follow through to the advert link on the Prospectus website.
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
Head of Membership
Salary: £65,000 - £70,000 per annum
Hours: Full time
Contract: Permanent
Location: King’s Cross, London. Hybrid
Who are we?
Art Fund is the national fundraising charity for art. With over 148,000 members, we are leading the way in pioneering support for an inclusive and welcoming museum and gallery sector across the UK.
We work closely with a network of over 1000 museums and respond to their needs and aspirations. We're excited to see how they want to develop: to expand and diversify their collections and workforce, develop curatorial skills, make ambitious acquisitions, and create a welcoming, inclusive space for communities. With the support of over 148,000 members who buy a National Art Pass, patrons, and donors we can provide grants, encourage visiting and advocate for museums' essential role and value.
We have diversity, inclusion, and sustainability central to our thinking and the opportunity to be a force for good, galvanise support and help change things for the better inspires our team.
The role
We're looking for an exceptional Head of Membership to join our Audiences Directorate and take ownership of Art Fund's core membership portfolio at a pivotal moment in our growth. This is a leadership role that combines commercial weight (you'll own the membership budget, income targets, and product roadmap) with real creative purpose: shaping the propositions, pricing, and member experiences that bring art within reach of more people across the UK. You'll lead a talented team, own our CRM transformation programme, and shape the products and strategies that will grow our membership base - from retaining our loyal existing members to attracting a new generation. If you have a strong track record in membership, subscription, or loyalty programme leadership, a data-driven mindset, and a passion for what arts and culture can do for people, we'd love to hear from you.
Key Employee Benefits
- Generous Annual leave – 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas.
- Free National Art Pass (NAP) – for yourself and another person of your choice.
- Free Entry to Exhibitions
- Life Assurance – cover for up to three times your basic salary.
- Season Ticket Loan
- Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.
Closing deadline: 23.59pm on 31 May 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.
We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.
Non-UK nationals will require current and valid permission to work in the UK.
Please note that any suspected use of AI in relation to answering sift questions will be marked down.
No agencies please.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SUMMARY
Position Title: Head of Programmes (CMDP) Mat-Cover
Level: Level 6
Salary: £40, 000 - 46, 000 (FTE yearly)
Reports to: Director of Programmes and Partnerships
Location: The Liberation centre Brixton, London (New office in Brixton)/ Remote working within the UK with at least 2 days’ work from our office (Pro rata for part time)
Contract: Fulltime (40hrs/weekly), fixed-term maternity cover contract for 1 year with potential for Part time (e.g., 32hrs/weekly) extension subject to funding.
Hours: TAA has flexible working hours, with some expected evenings (e.g. one 9pm finish once every two weeks) and weekends due to the nature of the role. All extra hours are reimbursed as Time off in Lieu (TOIL).
Start date: As soon as possible(potentially June with consideration for notice period)
Benefits: TAA laptop (employee assistance and health cash package including staff supervision, counselling, dental, optical care and more.).
The Advocacy Academy is an activist youth movement. We serve as the political home for grassroots youth organising and the catalyst for collective action. The lives of the young people we work alongside have been directly shaped by living in an unjust world, and we exist to turn their anger into action.
Young people are often the catalysts for major social change, from the Student Non-violent Coordinating Committee at the heart of the Civil Rights Movement, to the Soweto Uprising mobilising young people to resist the apartheid regime's education policies, to the Sunrise Movement redrawing the electoral map across America, and more recently encampments and protests across the world protesting the genocide in Palestine. How successfully they achieve real and lasting change depends on whether they are organised and whether they have the right strategy and tactics to be effective.
We want youth organising to be enshrined in the UK for generations to come, and for young people to have tangible political power to influence national policy. That’s why we have launched two national coalitions, one around climate, and the other around gender. Each will train organisations across the country to become youth organisers, and work together to bring 100 young people together to identify the strategy and tactics needed to achieve change. These young leaders will organise others and work collectively to build a campaign which shakes the status quo.
We are looking for a Head of Programmes who believes in this vision and is capable of building the leadership of young people that enables them to turn the resources they have into the power they need to make the change they want. It will be your job to help grow the Changemaker Development programme, train and organise Changemakers, create magic and spark the hope for something more! If this excites you, then please apply.
Before you skim the job description, please remember you don’t have to tick all the boxes for each role to apply. Charity experience is not a requirement! We all experience a bit of imposter syndrome, including the staff here at The Advocacy Academy. Let’s name it for what it is - a manifestation of the oppression many of us face on a day to day.If this role pulls you and you believe you could make a difference, then apply anyway or reach out to us to discuss more!
AREAS OF RESPONSIBILITY
1.You will be responsible for the Changemaker Development Programme (CMDP) including but limited to:
- Working with the Associate Director of Programmes and Associate Director of Partnerships to coordinate programmes planning and delivery timelines for CMDP.
- Managing cross programmatic projects to standardise processes and practices in the Programmes Department
- Designing and developing the recruitment process for Alumni to join the CMDP and create a targeted recruitment strategy to grow the Alumni Changemaker pool
- Managing the monitoring and evaluation of the programme including quantitative and qualitative data, and facilitate the process of ongoing learning being integrated into the programme
- Working with Programmes Leadership Team to coordinate and deliver a holistic safeguarding, wellbeing and pastoral care strategy across TAA’s work with young people
- Responsible for holding the CMDP budget and ensuring that it is managed and spent in accordance with TAA expenses procedure e.g. signing off expenses up to £1,000 expenditure and escalating to Director of Programmes and Partnerships for amounts exceeding this.
2.You will be accountable for the learning design and delivery to include but not limited:
- Leading the design of the CMDP curriculum to agreed TAA standards engaging key stakeholders, e.g. alumni, programmes team, external partners
- Supporting Alumni Changemakers to design, deliver and facilitate social justice workshops in line with established pedagogical approaches at TAA.
- Leading the development of learning journeys for Alumni Changemakers.
- Working during school holidays for camps, and in the evenings to accommodate school hours, which may include regular evening work and unsocial hours during programme delivery.
3.You will be the port of call for the Changemakers and Community Organisers who will help run the programme, and a regular and trusted individual whom the young people know and can connect with. To include but not limited to:
- You will support the Changemakers in co-creating this space with young people in the community and helping them identify ways to bring participants along into the membership.
- You will be managing the Changemakers who are delivering the programme - and updating both the Community Director and Director of Programmes and Partnerships on their progress and development.
- You will hold the budget for the programme - keeping track of expenses and thinking through ways to keep costs down.
- You will ensure that you provide accurate and timely financial information to the budget lead for your work and to the Finance, HR & Operations team
- You will be responsible for holding relationships with Alumni Changemakers and holding the relational culture of the CMDP to ensure we have a brilliant atmosphere for learning, nurturing and growth for Alumni Changemakers, including but not limited to:
- Taking responsibility for the pastoral care of Alumni Changemakers on placement including building the pastoral care approach with the Programmes Leadership Team.
- Taking responsibility for building and nurturing key relationships with fellow social justice activists, organisers and educators in the sector who can support, challenge and inspire our Alumni Changemakers.
- Representing TAA at any applicable events, in the press and in activist circles
- Building and nurturing relationships with alumni/members.
4.You will be accountable for the learning design and development of the Leadership Development Framework. To include but not limited to:
- Designing and developing a cohesive, high-quality curriculum aligned to TAA’s strategic goals and organisational values
- Establishing and embedding a clear pedagogical approach that underpins all delivery and supports effective facilitation
- Creating structured learning journeys that support the progression and development of young people as leaders
- Developing and maintaining facilitator guides, resources and tools to ensure consistency and quality across delivery
- Working with staff and members to ensure curriculum and pedagogy are effectively understood and implemented
- Reviewing delivery, gathering feedback and insights from members, and iterating on the curriculum and approach to continuously improve quality and impact
5.You will ensure that your programmatic activities are managed as well-oiled machines through pulling in the right people at the right time and ensuring that key milestones are met:
- Responsible for ensuring effective departmental administration including delegating key administrative tasks to relevant staff
- You will be working with the Director of Programme and Partnerships, Director of Community, the Safeguarding and Wellbeing Team and others to think about the safety, safeguarding, and wellbeing needs of the young people participating in the programme and beyond.
- You will ensure safeguarding and Health and Safety standards are met across the programmes team and other critical policies and practices within the organisation, working proactively with relevant leads to understand requirements and operationalise effectively
- You will contribute towards risk management standards and ensure Health and Safety standards are met across programmatic and community team
- You will be responsible for managing and overseeing a suite of behind-the-scenes systems, databases and resources which comply with UKGDPR, safeguarding and other legal requirements.
- You will be responsible for overseeing the logistics of the CMDP including the organisation and coordination of venues, food, travel, staff and risk assessments, individual care plans etc.
- Work closely with the development team to align work with fundraising targets and support them in identifying and securing appropriate fundraising opportunities
- You will be committed to learning, monitoring outcomes, and holding us accountable to ourselves, our communities, funders, allies and donors. This includes shaping thoughtful MEAL practices and developing systems that go beyond compliance, enabling genuine learning and innovation while respecting the integrity and privacy of the young people in the programme.
6.Culture, values and wider strategy and mission. Provide senior accountability within your remit for ensuring the delivery of our strategic objectives by embedding our vision, mission, strategy, ideology and cultural values across your area and the wider organisation. Play a central role in shaping organisational direction and leading cross-departmental priorities and initiatives. To include but not limited to:
- Embodying and championing our commitment to social and economic justice, ensuring this is consistently reflected in organisational strategy, decision-making, delivery and partnerships
- Acting as a champion of organisational culture and values, setting the standard across teams and holding others to account in upholding these in practice
- Leading on identifying and driving opportunities that strengthen organisational impact, working closely with your senior leadership, including the Director of Finance, HR and Ops, and contributing to high-level strategic direction
- Holding ultimate responsibility for identifying, assessing and addressing risks to our integrity, authenticity and alignment with our ideology and culture, taking decisive and timely action within your area of responsibility
- Enabling and leading effective cross-departmental collaboration within your remit, ensuring teams are aligned, appropriately resourced and working cohesively towards shared goals
- Shaping and modelling a culture of openness, care and accountability, contributing to organisational wellbeing approaches and supporting leaders across the organisation to do the same
- Taking ownership of your continued leadership development, while also actively supporting the development of others and building leadership capacity within your area
- Taking responsibility for communicating your own wellbeing and needs and providing feedback on TAA wellbeing initiatives to your line manager, and contribute to living the TAA transformative culture
7.Governance and Compliance
- Provide strategic leadership on governance and risk management within your portfolio, working in close partnership with the Finance, HR and Operations team.
- Lead and hold accountability for risk identification, analysis and mitigation, ensuring risks to strategic objectives are anticipated, escalated and managed effectively
- Maintain oversight of risk across your area, ensuring robust systems, controls and practices are in place and consistently applied
- Ensure strong organisational compliance with TAA policies and practices, taking responsibility for their effective implementation, continuous improvement and alignment with wider organisational standards
- You will support Campaigns and Community Departments by ensuring that the operations, structures, processes, and practices within CMDP and Open Access align with and support TAA's campaigning and organising goals, activating new allies' goals, and community goals
A BIT ABOUT YOU
- You are passionate about, and committed to, creating a more fair, just and equal world.
- You believe in the potential of young people to challenge the status quo and are dedicated to helping them become more powerful citizens.
- You’ve got a deep understanding of, and a personal relationship with, issues of social justice. From racism to the housing crisis to climate justice, you’ll be aware of how systemic injustice operates in our society, clued-up and well-informed on the big issues of our time and committed to changing them.
- You’ll be comfortable managing a “to-do” list of competing priorities and balancing your workload to meet competing deadlines.
- You’re a sensitive and thoughtful relationship-builder who is interested in building a network of relationships to support the Advocacy Academy’s work. You’re a great listener, and remember people’s names, faces, and stories.
- You’re a confident written and verbal communicator, who is comfortable with tailoring communication to reach a diverse range of audiences and stakeholders.
- You’re proactive, organised, and eager to learn, whether that’s chatting with potential funders, researching new opportunities or collaborating with teammates.
IDEAL SKILLS & EXPERIENCE
- At least 5 years of experience in programmes delivery on issues of social justice working with young people and/or
- At least 5 years of experience in supporting others to grow in confidence and capability to develop and deliver organising or campaign efforts, including leading and managing groups such as mentors, interns and young people
- Detail oriented
- Strong written and verbal communication skills
- Experience in identifying challenges within programmes and using insight, feedback and data to iterate and continuously improve delivery
- Detail oriented
- Strong written and verbal communication skills
- Experience working with different audiences or types of stakeholders
- Strong project management and experience working collaboratively across teams both in person and online
- Excellent organisational skills with confidence managing multiple tasks at the same time/ balancing multiple priorities to meet deadlines
- Experience with our existing systems e.g., Gmail/ Google Doc/ Google Sheets/ Canva/ Slack
- Confidence working in a fast-paced environment
This is an outline of the responsibilities and duties of the Head of Programmes role; it is not intended as an exhaustive list and may change from time to time to meet the changing needs of the Liberation Centre and our young people. Any changes will be made in consultation with the post holder.
HOW TO APPLY
Candidates will be asked to provide a CV and a Cover Letter OR a supporting video application addressing the following questions (no more than 1000 words or 10 minutes for all questions).
- Tell us about a social justice issue that makes you angry and why it matters to you?
- Our Head of Programmes will train Changemakers (young people) to become confident leaders and organisers. Tell us about a training programme you were part of, what it achieved, what it didn’t, your role in that effort and any reflections you have about being part of it?
- Our Head of Programmes will support people to act on their developing political interests. Tell us about a time when you helped someone learn and develop their capacity to make change in the world?
- Include anything else you would like us to know as we consider your candidacy for the Head of Programmes role.
In addition, please also provide information on your notice period and your availability for interview. You may also attach any other content that would be relevant for us to have in order to showcase interest and experience. The content can come in any form of media, including but not limited to - a mind map of ideas, a timeline or portfolio of your work, life or experiences; a recording; a Powerpoint or other form of presentation; a song, article, poem or other writing samples.
DATES
- Closing Date: The deadline for applications 25th May 2026 by 10am.
- Task: If shortlisted you may be required to complete a brief facilitation activity with young people around organising or campaigns.
- First Round of Interviews: will be scheduled for 29th May 2026 (Dates are subject to change).
- Second Round of Interviews: will be scheduled for w/c 08 June 2026 (Dates are subject to change).
Please be aware that we will be interviewing as we receive applications. The application date might be brought forward if we find the right person.
ONLINE OPEN HOUSE
We will not be hosting an online open house for this role. However, if you have any questions about the role or are interested in hearing more about what The Advocacy Academy is about we are happy to do 15-20mins exploratory phone call. Contact us on the email indicated on the JD to indicate your interest for this.
A NOTE ON USING AI TOOLS IN YOUR APPLICATION
We understand that AI tools like ChatGPT can be helpful when preparing an application, and you’re welcome to use them as a support. However, we’re most interested in hearing directly from you. Please ensure your application reflects your own voice, experiences, and perspective.
We value the unique insights, lived experiences, and ways of thinking that each candidate brings. These are what help us understand who you are and what you would bring to the role, and they are an important part of how we assess applications.
If you require any adjustments or support during the application process, please don’t hesitate to let us know. we’re committed to making our recruitment process as accessible and inclusive as possible.
NOTHING ABOUT US WITHOUT US
We aim to be representative of the community we are working with. We encourage applications from people of colour, those who identify as LGBTQIA, working class as well as disabled people, those living with mental health conditions, refugees and migrants. We welcome people from all identities who are made to feel marginalised.
We’re not just committed to being an equal opportunity employer, we actively celebrate diversity in all its forms. Let us know if we can do anything to make the application or interview process more accessible. If you are invited to interview, we will at that point ask you for any accessibility requirements or preferences.
As an employer we make all reasonable adjustments to support employees in their work if they are disabled or have a health condition. We support the Access to Work scheme which could provide you with financial support to get the help you need to do all tasks successfully. We are happy to facilitate Access to Work assessments and reclaims and would actively welcome applicants who would need this in order to do the job.
All staff who work on our programme must have, prior to starting work, a returned satisfactory enhanced Disclosure and Barring Service (DBS) dated no earlier than 1st January 2021. The Advocacy Academy will assist the application for, and pay for the processing of, a new DBS for staff members where required.
We welcome applications from people with convictions. Please disclose in your applications if you have any convictions, cautions, reprimand or final warnings that are not "protected" (as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). We consider each person on their own merits, taking into account all the circumstances.
The client requests no contact from agencies or media sales.
Job Title: Head of Insight and Impact
Reporting To: Assistant Director of Network Development and Impact
Manages: Data Analyst (direct management), Data Coordinator (dotted line)
Contract: Permanent
Hours: Full time (36 hours per week, flexible)
Salary: £49,440 - £55,620 per annum (appointments are typically made at the lower end of the salary range)
Location: Remote (occasional travel to Leicester office & other UK locations as necessary)
About Home-Start UK
Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.
We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.
About The Role
Head of Insight and Impact is an exciting new leadership role for Home-Start UK at a critical time as we develop and prepare to launch our new, federation-wide strategy in early 2027. You will ensure we make best use of the data and evidence that we already hold and build the insight-led culture we need to deliver on our mission.
Your key responsibilities will be to:
- Lead the development of a shared, federation-wide approach to impact measurement, transforming how we understand, evidence and communicate the difference that Home-Start makes to babies, children and families.
- Develop and embed data systems, tools and capabilities at Home-Start UK and across our federation, aligning with and enabling delivery of our new strategy.
- Design and lead a consistent approach to monitoring and evaluating the support we provide at Home-Start UK to our federation, ensuring outcomes and learning are captured and shared.
- Lead Home-Start UK’s Impact Team and work collaboratively with colleagues across the organisation and with local Home-Start teams, leveraging collective skills and expertise.
- In this busy and varied role, you will put insight and impact at the heart of our work. In a typical day you could be working with our data analyst to visualise and present the results of our latest National Data Return to the Executive Leadership Team, running a feedback session with local Home-Start teams piloting new outcome measures, and/or ensuring colleagues in our Fundraising Team have the insight they need for proposal development.
Ultimately, your efforts will help ensure that our movement can reach and support more families with babies and children facing their toughest times.
The people at Home-Start are its most important resource. Home-Start UK has been accredited with Investors in People since March 2005, which recognises the commitment we give to developing our staff.
Benefits of working for Home-Start
- Flexible working
- Family friendly policy
- PayCare health cash plan
- Enhanced employer contribution pension
- Learning and development
- DAS Employee Assistance
If this sounds like your kind of opportunity, then we want to hear from you!
The closing date for applications is Tuesday 19th May at 4pm.
First stage interviews will take place virtually on week commencing 1st June.
Second stage interviews will take place in-person at our Leicester Office on week commencing 8th June.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability.
No agencies please.
This is an exciting opportunity to work in a respected leading charity and partnership in the domestic abuse charity sector. We are Respect, working in partnership with SafeLives and Social Finance to stop domestic abuse as part of the Drive Partnership.
We are looking for a People Programmes Lead to play a pivotal role in shaping our people and culture across the Partnership.
This role is offering a unique opportunity to build and embed people practices, processes, and systems across the organisation and partnerships working together to end domestic abuse. You will support Drive Partnership staff across the full employee lifecycle to create a consistent, inclusive, and high-performing culture.
We are looking for someone with a strong background in HR operations and project management, who can turn complexity into clarity and bring creativity and structure to a fast-paced, partnership environment. Please refer to the job description for further details.
Closing date: 26th May 2026 at 9am.
The client requests no contact from agencies or media sales.
A senior role that sits at the heart of our mission, turning empty and underused buildings into safe, dignified places to live through our Empty Spaces to Homes programme.
Habitat for Humanity Great Britain (Habitat GB) is part of the global Habitat for Humanity Federation fighting global poverty and homelessness. We believe that a decent home helps to permanently break the cycle of poverty and allows families to achieve strength, stability, and self-reliance.
Job Purpose
The Head of Construction (Feasibility & Delivery) is a leadership and technical role responsible for the end-to-end development, delivery and stewardship of Habitat GB’s construction and property portfolio.
Key responsibilities include strategic planning and technical leadership for core aspects of Habitat GB’s domestic programme, such as the construction project pipeline associated with our Empty Spaces to Homes (ES2H) programme. The postholder will lead the feasibility, design, costing, procurement and delivery of demonstration construction projects, primarily the conversion of empty commercial and retail buildings into high-quality, affordable homes, while also ensuring the safe, compliant operation and maintenance of HFHGB-owned, leased and operated properties, including ReStore sites.
The Head of Construction (Feasibility & Delivery) is also responsible for the people management of staff, contractors and consultants and (where relevant) volunteers. Key areas of risk management that sit within the portfolio of this role include project and site health & safety, compliance and asset maintenance.
This role is central to translating Habitat GB’s mission and strategy into high-quality, buildable, scalable projects that maximise social impact.
This is a home based role with regular travel.
Key Accountabilities/Responsibilities
Construction & Programme Delivery
• Lead the planning, design and delivery of Habitat GB’s demonstration construction projects within the ES2H programme.
• Contribute technical leadership to programme strategy, performance monitoring, evaluation and learning.
• Work collaboratively with other ES2H workstreams (Advocacy, Research, Scalability) to ensure projects inform and support wider systems change.
• Provide expert construction input into organisational decision-making, risk management, and strategy implementation.
Building Pipeline Development & Feasibility
- Lead the identification, assessment and prioritisation of potential conversion opportunities across Great Britain.
- Conduct frequent site visits to assess empty or underutilised commercial buildings.
- Undertake and/or oversee:
- Building diagnostics and technical surveys
- Early identification of structural, asbestos, planning, fire and compliance risks
- Location-based risk profiling (logistics, supply chains, neighbourhood constraints)
- Act as the organisation’s technical authority on building viability and conversion risk.
Design, Specification & Cost Leadership
- Develop initial design concepts, spatial layouts and performance specifications that balance cost‑efficiency, compliance, buildability and the dignity of residents.
- Ensure all designs meet relevant statutory and organisational requirements, including:
- UK Building Regulations
- Fire safety and CDM 2015
- Sustainability and environmental standards
- Provide client side cost leadership and quantity surveying oversight across projects, including:
- Preparing feasibility cost models, early stage estimates and robust construction budgets
- Assessing and benchmarking contractor quotations and negotiating best value outcomes aligned with charitable objectives
- Maintaining effective cost control and financial visibility throughout delivery
- Lead the appointment and management of architects, planning consultants and specialist technical advisors as required.
Construction Delivery, Contractor & Site Management
- Identify, appoint and manage contractors, subcontractors and consultants on a project-by-project basis.
- Ensure projects are delivered: safely; to specification; on time and within approved budgets
- Combine on-site leadership with remote project management, using digital tools, dashboards and reporting systems.
- Maintain a national overview of live and pipeline projects, providing the Executive Team with clear, real-time updates on milestones, risks, spend and cashflow, and delivery confidence.
Health, Safety & Risk Management
- Be responsible for Health & Safety across Habitat GB’s construction and property portfolio.
- Ensure full compliance with relevant legislation, including CDM 2015.
- Oversee:
- Risk assessments and method statements (RAMS)
- Training and inductions
- Incident reporting and corrective actions
- Ensure a strong safety culture across construction sites and property sites, working closely with the Site & Property Maintenance Officer to delivery their responsibilities successfully and safely.
- Work with colleagues to ensure appropriate insurances are in place.
Financial Management & Reporting
· Own construction and maintenance budgets, ensuring strong financial control and value for money.
· Lead procurement processes for works, materials, and equipment.
· Work closely with Finance to ensure accurate forecasting, cost tracking, and timely payment of invoices.
· Maintain robust project management tools, trackers, schedules, and cost sheets.
· Provide regular input into organisational performance reporting, risk registers, and assurance processes.
People Leadership & Culture
· Line-manage and support direct reports, setting clear objectives, and providing regular supervision and development.
· Lead, motivate, and develop a high-performing, values-driven team and contractor network.
· Ensure good practice management of consultants, contractors and volunteers.
· Role model Habitat GB’s values, including commitment to equity, diversity, inclusion and safeguarding.
Person profile:
· Extensive experience in UK construction project management, particularly refurbishment and conversion projects, with responsibility spanning early feasibility through to delivery.
· Strong technical understanding of:
• UK Building Regulations and fire safety requirements
• Permitted Development rights and planning constraints
• Health & Safety management, including CDM 2015
· Strong client‑side commercial judgement, with proven ability to develop feasibility cost models, set and manage construction budgets, and maintain effective cost control across projects.
· Demonstrated experience appointing and managing contractors, consultants and procurement processes to deliver best‑value outcomes.
· Strong leadership and people management experience, including the ability to lead teams, contractors and consultants with credibility and clarity.
· Relevant construction or built‑environment qualification, or equivalent senior professional experience (e.g. MCIOB, MRICS or similar).
· Valid CSCS card.
· Recognised Health & Safety qualification (e.g. IOSH or SMSTS).
· Full UK driving licence.
Skills and competencies:
· Technically confident and commercially astute, with the ability to exercise sound professional judgement and make high-quality decisions in complex or ambiguous situations.
· Comfortable operating across strategic leadership and hands-on problem solving, particularly within refurbishment and conversion projects.
· Highly organised, with the ability to prioritise effectively across multiple concurrent workstreams, sites and geographies.
· Confident and collaborative communicator, able to work productively with internal teams, partners, volunteers, contractors and external stakeholders.
· Willing and able to travel extensively across Great Britain in support of project development and delivery.
To apply for the role, please send us your CV and a supporting statement (max two sides of A4) telling us about the skills and experience you would bring to the role and your motivation for applying, using the link on our website. Closing date is Monday 25th May 2026.
Habitat for Humanity Great Britain (Habitat GB) is part of the international Habitat for Humanity network, tackling housing poverty around the world.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a new role to stabilise, diversify and grow income in a financially constrained environment, reducing reliance on statutory funding, increasing unrestricted income, and strengthening Catalyst Support’s credibility with all sources of non statutory funding, including trusts, foundations, corporates, individuals and communities. The postholder holds clear accountability for income performance, return on investment and risk management, and plays a critical role in the organisation’s financial recovery and long-term sustainability. The role is designed as a strategic investment, with the expectation that income generated will move the function towards break-even and net contribution over time, supported by clear targets and Board oversight.
Key Responsibilities
Leadership & Income Delivery
- Lead and deliver a multi-year income and engagement strategy covering trusts and foundations, corporate partnerships, major donors, community fundraising and individual giving.
- Take ownership of income targets, pipelines and forecasts, including break-even requirements and risk exposure.
- Actively manage income risk, developing scenario plans and mitigation actions where delivery falls below expectation.
- Work with the Executive and Senior Leadership Teams to align income activity with organisational strategy and service priorities.
Funding Applications & Grant Management
- Provide strategic oversight, delivery and quality assurance of all high-value bids, tenders and funding applications.
- Ensure bids are evidence-led, outcome-focused, accurately costed and aligned to service capacity.
- Taking direct responsibility for bid and tender preparation and submission.
- Maintain strong relationships with funders, and foundations, ensuring compliance with reporting requirements and effective stewardship.
- Maintain strong relationships with funders, and foundations, ensuring compliance with reporting requirements and effective stewardship.
- Contribute approximately 20% of working time towards partner applications and collaborative projects with key partners, supporting joint funding and shared objectives.
Communications, Marketing & Engagement
- Lead communications and engagement functions to directly support income generation, funder confidence and organisational reputation.
- Ensure all external messaging demonstrates impact, value for money and strategic coherence.
- Grow individual giving, community fundraising and supporter engagement where there is clear return on investment.
- Oversee brand consistency and visibility across digital and offline channels.
Internal Collaboration & Income Culture
- Work closely with service and enabling teams to strengthen funding evidence, case studies and impact data.
- Build organisational understanding that income generation is a shared responsibility.
- Working with services and enabling teams to develop compelling cases for support.
- Equip teams with clarity on how funding, impact and delivery are connected.
Performance, Impact & Governance
- Establish and monitor KPIs covering income performance, ROI, cost-per-£ raised, engagement metrics and pipeline health.
- Report regularly to the Executive team and Trustees, providing transparent assessment of progress, risks and corrective action.
- Support Board assurance through disciplined performance monitoring and review points.
Team Leadership
- Provide line management, development and performance oversight for income generation and communications staff. Head of Income Generation Feb 2026
- Recruit, develop and retain high-quality team capability aligned to organisational needs.
Leadership Contribution
- Contribute as a senior operational leader to organisational planning, change and continuous improvement.
- Work closely with the Director of Services on future service design, positioning and sustainability.
- Undertake other duties appropriate to the seniority of the role and Catalyst Support’s mission.
- Strengthen partnership development with Mary Frances Trust to enhance county-wide support, with particular emphasis on provision for mental health services across both East and West regions.
Person Specification
Essential Experience
- Proven experience securing trust, grant and philanthropic income at scale, with clear evidence of income conversion and delivery.
- Track record of leading income strategies that generate net financial contribution, including roles where income targets were explicitly expected to cover or exceed post costs or programme investment.
- Experience operating in financially constrained, recovery-focused or turnaround environments, with responsibility for balancing income ambition against organisational risk.
- Experience of Board-level reporting, accountability and scrutiny, including transparent reporting of income performance against targets.
- Demonstrated ability to build senior relationships with funders, partners and individuals that translate into sustained or repeat income.
Desirable Experience
- Experience in mental health, wellbeing or community services.
- Experience overseeing communications and marketing functions.
- Experience operating within multi-stream or system-based service environments.
Skills & Competencies
- Commercially and financially astute.
- Strong analytical, forecasting and risk-management capability, including income pipeline assessment and contribution modelling.
- Confident influencer with credibility at senior and external levels. • Strategic thinker with a strong bias towards delivery, outcomes and financial impact.
- Resilient, solutions-focused and adaptable in high-pressure, performance-driven environments.
Values & Behaviours
- Commitment to Catalyst Support’s values: Kindness, Integrity and Commitment.
- Collaborative, inclusive and trauma-informed approach.
- Commitment to equality, diversity and lived-experience leadership
Equal Opportunities Statement
We acknowledge the unique contribution that all Catalyst employees, volunteers and clients can bring to our organisation in terms of their culture, race, gender, sexual orientation, gender reassignment, marital status, nationality, age, religion or belief and any physical disability or history of mental health or additional problems.
The client requests no contact from agencies or media sales.
The Compliance & Recruitment Officer plays a vital role supporting the Recruitment and Compliance Team Partners to ensure that our recruitment and onboarding processes for permanent staff, temporary workers, and volunteers align with regulatory requirements and maintain the integrity and compliance of our hiring practice.
As a Compliance & Recruitment Officer you will deliver a high quality and responsive service to prospective candidates, recruiting managers and business stakeholders. In addition, you serve as a subject matter expert to the People Team and the wider organisation, ensuring that we prioritise the safeguarding of the children and young people right from the start of an employee’s recruitment and onboarding journey.
Skills and Responsibilities
On-Boarding & Compliance
- Coordinate all aspects of the onboarding and compliance process and ensure that the processes are completed accurately, efficiently and in a timely manner, including: issuing contracts, pre-employment compliance checks, and keying new starters/setting up new starters on the onboarding system.
- Ensure the accurate entry and maintenance of data onto the relevant HR Systems/ spreadsheets, by employing robust quality assurance and due diligence measures.
- Be the subject matter expert for Access Recruit & Onboarding and Better Impact for the team, the candidates/onboardees and the wider organisation
- Monitor and maintain ongoing compliance requirements across staff files, including (but not limited to): Right to Work documentation (i.e. valid Visas and passports); Professional Registrations; Dr’s professional insurance, etc.
- Ensure that all aspects of DBS process are managed in accordance with policy/procedures
- Assist the Recruitment & Compliance Manager in preparing, analysing and producing relevant reports and statistics.
- Conduct audit checks on new starters, volunteer and temporary worker files and report back to team to ensure continuous improvement and accuracy of data collected.
- Coordinate and/or supervise a regular and continuous calendar of personnel file reviews and audits, to ensure and maintain regulatory compliance, and where relevant escalate non- compliance issues to the Compliance Partner and/or the Recruitment & Compliance Manager.
- Assist in the coordination and delivery of an annual audit of CQC and Ofsted standards, across relevant business areas, e.g. The Children’s Trust School.
- Proactively maintain an up-to-date knowledge of our associated regulatory requirements, highlighting any updates and subsequent implications as soon as reasonably practical.
- Impart expertise and knowledge by delivering training sessions for new starters on compliance processes.
- In collaboration with the Organisation Development Team ensure the delivery of a seamless and engaging On-boarding and Induction experience for new staff and volunteers.
Recruitment & Selection
- Be responsible for the recruitment, on-boarding and compliance process for all types of permanent employees, Bank employees, temporary workers and volunteers.
- Maintain the administration of recruitment and onboarding records, ensuring that these are complete and accurate
- Ensure all recruitment activities and the candidate life-cycle are underpinned by our Promises, whilst adhering to current employment legislation including Disclosure & Barring Service, Care Quality Commission, Ofsted, KCSIE and all policies and procedures
- Maintain an up-to-date list of vacancies, and ensure that all vacancies are advertised internally and/ or externally, in a timely manner.
- Support the Recruitment Team in the review and implementation of new and progressive recruitment initiatives, e.g. Employee Referral Scheme; Graduate Programmes; Apprenticeships; and overseas recruitment, with a view to increase the diversity and skill set of our workforce, across the organisation.
- Support the Recruitment & Compliance Partners with advertising vacancies, as well as the organisation and delivery of recruitment events and campaigns.
- Support the Recruitment & Compliance Manager with Bank Administrator recruitment and management of assignments.
- Supervise and coordinate the daily work tasks of team Bank Administration or Volunteer support, ensuring that all administrative aspects of the recruitment process are delivered to regulatory standards, on time and in a professional manner.
- Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
People Team Support
- Where required, contribute to the collation of relevant recruitment and compliance data, ensuring that these are complete and accurate, in order to support the preparation, analysis and production of relevant service reports, e.g. recruitment KPIs, time to hire (on-boarding KPIs), SCR school reports, right to work/visa reporting.
- Build strong internal and external relationships and provide a first class, added value service, to all staff and external partners/ customers.
- Where required, provide additional support on specific People Team projects, as informed by and agreed with the Recruitment & Compliance Manager.
- Assist in the streamlining and automation of processes to improve operational efficiency
Terms and Conditions
Interview date: 4th June
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Salary: £30,139.86 per annum. We are an accredited member of the Living Wage Foundation.
Location: Unseen’s head office in Bristol (Hybrid approach with some working from home days. This role will require you to attend the office on an ad hoc basis and a degree of flexibility will be required.)
Contract type: Permanent, full-time – 37.5 hours per week (Monday-Friday).
Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good.
Purpose of the role:
The Senior Policy & Partnerships Officer will deliver policy and research projects and facilitate lived experience voice into Unseen’s policy, research and practice. You will work closely with the Head of Policy & Research, the Survivor Involvement Coordinator and Unseen’s Survivor Consultants and be responsible for the Survivor Consultant groups.
You will also support the Head of Policy & Research in the coordination of the Southwest Anti-Slavery Partnership. Unseen facilitates the Avon & Somerset Anti-Slavery Partnership board, the Regional Anti-Slavery Partnership board and Bristol Modern Slavery Operational Partnership. We support the chairs of other force area partnerships in the region and act as a point of contact in the Southwest, driving forward responses to modern slavery in the region and providing advice and guidance to partners to improve their practice.
You will work closely with Unseen’s Policy & Research team and have regular interactions with staff across Unseen’s wider teams including Business Services, Helpline Services, Support Services, Fundraising, Communications, and Operations.
To apply:
- Please complete the application form on our website. This includes a personal statement of 500 words outlining your suitability for the role, and;
- Please send a copy of your CV to jobs @ unseenuk. org with reference to the job title.
The deadline for applications is midnight on 31st May.
Interviews will likely be held around the week of 8th June.
We reserve the right to close the vacancy early if we receive the requisite number of applications. For this reason, we encourage interested candidates to apply early.
As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community.
Any questions, please contact jobs @ unseenuk. org
The client requests no contact from agencies or media sales.







