The post holder will sit within the Senior Management Team and will provide leadership and operational support to the CEO for the management of all clinical services. The post holder will play a key role in overseeing MW’s wellbeing and clinical services to ensure robust clinical support and safe delivery of practice across all settings. The post holder will work closely with other members of the senior management team including the Operations and Service Development Manager (OSDM) and IAPT Clinical Lead, to lead on and/or contribute to the development of MW’s services and its strategic goals.

As the Head of Wellbeing and Clinical Services, the post holder will lead by example and act as a positive role model for all staff by ensuring that all staff fulfil the requirements of their job descriptions and adhere to all organisational policies and procedures.

The post holder will ensure that the staff are appropriately supported and delivering a safe service based on the processes and protocols of the respective service, including NICE guidelines and protocols established by MW’s NHS Trust partners, where appropriate.

The post holder will be responsible for the development and leadership of MW’s wellbeing and clinical services, from client experience to complex care provision.

The post holder will ensure that the clinical governance arrangements including risk management are adhered to; support the OSDM to staff requirements including recruitment, selection and retention; support the OSDM in the development of good practice, to improve and evolve the processes and systems to meet the demands of the services.

The post holder will oversee the accurate record keeping for assessments and interventions in the respective services, ensuring high quality detailed notes are recorded in a timely manner.

The post holder is the Named Lead for Safeguarding, Risk Management and Information Governance Management for the organisation.

Main Duties and Responsibilities

To provide strong leadership, cultivate a culture of clinical excellence and a robust clinical governance across all services in line with best practice:

• Provide support and oversight for good use of client or patient database and monitor effectiveness
• Work with the Chief Executive and the senior management team to monitor staff/practitioners/clinicians’ performance every month
• Produce service reports for steering group and contract meetings
• Produce reports, attend and contribute to MW’s board meetings every quarter
• Produce end of project reports and evaluation as necessary
• Support the development of the staffing strategy, recruitment, selection and induction. Actively participate in staff recruitment, including the short-listing and as a member of the interview panel for all clinical and frontline staff across MW’s wellbeing services.
• Deputise for the Chief Executive when necessary
• Assist the Chief Executive with fundraising applications to NHS Trusts and charitable trust foundations

Across all services, the post holder will be expected to:

• Monitor and review service targets and ensure all respective services meeting their Key Performance Indicators (KPIs) including waiting times, client screenings, treatment and recovery.
• Provide the clinical input and support to the OSDM to improve the clinical elements of service interventions, and help to implement on-going service developments
• Keep apprised of new developments e.g. in relation to short-term therapeutic interventions, social prescribing, community transformation and transition services, relevant to the respective service
• Jointly with the OSDM and the Chief Executive, ensure all complaints and concerns are handled effectively and efficiently, in accordance with MW’s procedures.
• Ensure staff attend their clinical supervision sessions as requested by their respective clinical supervisors, and adhere to and follow the guidance provided to ensure a safe service, implemented in line with the latest NICE guidelines where applicable
• Protocols and arrangements are in place so that people can be stepped up and down to and from and within the service as required
• Support the OSDM to work collaboratively with MWS and WT CIC partners to ensure the service meets the required service targets and KPIs

In the IAPT Service, they will ensure:

• In conjunction with the IAPT clinical lead, the service is implemented and developed in line with national and local IAPT guidelines
• Therapists are attending the required level of clinical supervision as delivered by the IAPT Clinical Lead, Step 2 and Step 3 supervisors
• Work closely with Barnet, Enfield and Haringey Mental Health Trust (BEHMHT) clinical and management colleagues
• Promote the service and increase access for people with mild to moderate anxiety and depression including groups and communities who are underrepresented in the service.
• Ensure staff attend their clinical supervision sessions as requested by their respective clinical supervisors, and adhere to and follow the guidance provided to ensure a safe service, implemented in line with the latest NICE guidelines where applicable

In the BWH Service, they will ensure:

• Referrals are paper screened based on risk and presentation for suitability
• Provide case management supervision on complex cases, and those presenting with risk, to support the Senior Wellbeing Navigator and BWH’s Wellbeing Navigator staff, and consulting the multi-disciplinary team (MDT) discussions for complex cases
• Regularly attend and contribute to the MDT discussions at the Joint Case Management meetings to ensure formulation of tailored wellbeing plans
• Work closely with the OSDM to provide highlights of the service including client presentations, complex case discussions and identifying the key needs and themes experienced in the community, to inform commissioners of the ongoing service delivery
• Support the OSDM in developing partnerships and fostering relationships with key stakeholders including commissioners, statutory services, other VCS organisations and service user groups

In the IVS Service, they will ensure:

• The service aims to promote independence and resilience
• The service connects individuals with appropriate agencies through onward referral and connection based on their needs
• The staff team are supported with case management supervision on a regular basis
• Support the OSDM in promoting the service and increasing access for those identified by BEHMHT’s colleagues as suitable to be transitioned into the community.
• Support the OSDM in instilling the ethos of the WT CIC and MW in staff, providing the motivation and empowering the staff team to perform to the best of their ability
• Work collaboratively as part of the Core Locality MDT with clients to develop their co-produced, tailored recovery plan based on their wellbeing goals and promote personal responsibility

Information and Resources

Within all the key services, staff are required to record accurate contacts and engagement with service users on a regular basis.

The post holder will:

• Ensure that data quality across the service is to a very high standard, and staff complete all information requirements as agreed by existing processes and local protocols, enabling the generation of regular reports to provide up to date and accurate performance monitoring reports to commissioners

Clinical Services

MW’s wellbeing services cater for a wide range of mental health and wellbeing presentations in the community, ranging from mild to moderate mental health to severe and acute comorbid presentations. The post holder will have a strong knowledge of these issues, experience in managing cases with these presentations and will oversee:

Across all services:

• Maintain high clinical standards in all aspects of the work.
• Ensure staff are appropriately skilled and trained to deliver the service
• Clinical governance arrangements are in place to cover all clinical activity
• To develop and ensure implementation of Policies and Procedures for operation of the services
• Ensure staff attend their clinical supervision sessions as requested by their respective clinical supervisors, and adhere to and follow the guidance provided to ensure a safe service, implemented in line with the latest NICE guidelines where applicable
• Act as the designated lead for Risk Management and Safeguarding across MW’s services. They will possess the confidence and experience to support other team members to manage and deal with risk situations as and when they arise.
• Support staff to undertake risk assessment and risk management for individual clients and to provide advice on psychological aspects of risk assessment and risk management in line with BEHMHT Trust policies and procedures, including work with clients deemed as vulnerable adults.
• Drive improvement through client engagement

Education and Training

The post holder will ensure mandatory training is undertaken and relevant CPD opportunities for all staff including PWPs, other therapists, Wellbeing Navigators and IVS workers; and deliver/support the delivery of regular internal clinical skills training sessions across the team.

Professional

All staff working within the organisation will be expected to comply with the MW staff code of conduct, and to comply with local and national professional standards as required in their roles. The post holder will be expected to:

• Maintain standards of practice according to the employer and any regulating bodies.
• Ensure all aspects of confidentiality relating to both the service and individuals are maintained at all times with a clear understanding and implementation of GDPR data protection regulations
• Participate in individual performance review and respond to agreed objectives.
• Ensure all staff are aware of professional standards expected in the service. Work is carried out within the agreed policies and procedures and in adherence with NICE guidelines

Quality & Patient Safety

The post holder will be expected to adhere and comply with the following policies and the governance framework of MW and the WT CIC, including NICE guidance and best practice guidelines. This includes but is not limited to:

• Protection of Children & Vulnerable Adults
• Incident Reporting
• Identification, management and reduction of risk
• Monitoring of quality and compliance
• Health and Safety, and the environment for patients/clients, visitors and staff
• Infection Control
• Equal Opportunities
• Health and Safety
• Information Governance
• UK Data Protection Act 2018, the General Data Protection Regulation (GDPR), access to Health Records Act 1990, and other relevant legislation

The post holder will be expected to maintain up-to-date knowledge of legislation, national and local policies and issues in relation to both the specific client group and mental health.

Organisational Change

As services develop and change, the post holder may be required to undertake other responsibilities within MW. These may include responsibilities such as the support of activities and events that promote the awareness and development of the organisation, and contribute to the ongoing efforts in fundraising.

Review

This job description is an outline, which reflects the present requirements of the post and is not intended to be an inflexible or finite list of duties and responsibilities. As these duties and responsibilities change and develop the job description will be amended from time to time in consultation with the post holder.

Job Title: Head of Operations

Hours: 35 hours per week

Contract length: Permanent

Salary: £35,745 - £40,876

Location: Chorley, with some weekly home working negotiable

Are you an experienced manager, with experience in areas such as: HR,  governance, facilities management, and awareness of charity finance? Do you want to join an organisation who are passionate about improving mental health and wellbeing for Lancashire communities? 

To succeed in the role, you will need excellent communication, analytical and organisational skills.

We want someone who demonstrates our values in being Bold, Caring, Open and Real.

This is an exciting time for Lancashire Mind at the start of our new 5-year strategy. We have a growing portfolio of services and increasing numbers of staff; so we need a dynamic, committed, and proactive individual to oversee and support the smooth running of the organisation. This role in particular needs someone who is passionate about developing people and can effectively manage cultural change. We want someone who believes in our vision of a Lancashire where everyone has the opportunity to have the best mental health and wellbeing possible. 

We offer a workplace pension scheme, 25 days annual leave (plus bank holidays and usually three additional days over Christmas), a sick pay scheme, paid emergency time off to care for dependents, regular supervision, a suite of wellbeing support measures, and a variety of learning and development opportunities.

Please note: This post is subject to an enhanced DBS check.

Deadline for applications: 11am Monday 8th of November

Interviews will be held on the week commencing 15/11/2021

Registered Charity Number 1081427

Registered Company Number 3888655

Lancashire Mind

We are looking for a dynamic and enthusiastic Finance & Operations Manager to drive and maintain service demands.Working along side a motivated small team to succeed in suppporting people living with a stoma.

On the finance side, you will ensure delivery, strategic development and appropriate planning and analysis of financial and operational services and systems (CRM & accountancy software) to make sure our charity uses the funds it receives wisely and efficiently.

On the service side, you will oversee the day-to-day operational running of the office and its support services (Helpline, Befriending, Live Chat, Facebook support group and literature requests). You will have direct line management of the Support & Volunteers coordinator and the Support & Finance coordinator. 

To fit in with Colostomy UK’s small, dedicated team, you need to be passionate about helping people, making a difference, and fighting for the cause. When it gets busy, you must be prepared to roll up your sleeves and wade in to help, even if it means making the coffee.

Head of Communications and Development

NCW is a dynamic literature house for contemporary writing. Our home is a Grade One-listed medieval building consisting of a 120-seat venue for live events, workshop spaces, a two-bedroom cottage for writers and translators and modern open plan offices. Dragon Hall is located on the historic King St on the banks of the Wensum River in the heart of Norwich, England’s first UNESCO City of Literature.

NCW launched in summer 2018 but dates back to the early 2000s. Growing from just three staff in 2006, then under the name Writers’ Centre Norwich (WCN), the organisation has grown consistently under the leadership of CEO Chris Gribble. We are a friendly, hard-working team, passionate about working with a whole range of people and communities, supporting people to own and share their own stories.

This is a new role, combining our communications and development functions to best communicate our vision and activities to our audiences and stakeholders. You would be responsible for developing, leading, implementing and evaluating the organisation’s communications and development strategies as part of the organisation’s overall business plan. The role works across the organisation to drive innovation and creativity in order to increase reach, value, revenue and reputation. The Head of Communications and Development works closely with the Senior Management Team with the CEO, Executive Director, Head of Programmes and Head of Commercial and Operations) and manages a small Communications and Development Team.

About the role

Salary: £30,000 | Annual Leave: 39 days | Hours: Full-time | Term: Ongoing

As the Swimming Sales & Operations Manager, you will have responsibility for leading all aspects of Woodrow’s Swim School. Your principal focus is developing the strategic plan to secure new business sales of circa £350k p.a. You will be responsible for ensuring high quality experiences for all our swimmers, including local community groups which hire the pool. Customer relationship management will be key for you in this role.

You will bring excellent people management skills and have an aptitude for training, mentoring, and supporting your team. With your hands-on experience of managing a busy Swim School operation, you will ensure that your swimming teachers are fully enabled to teach effectively and that everything runs smoothly.

You are passionate about swimming and will take a great interest in the quality of these experiences for young people, including those with additional needs. We expect that you will bring your own ideas as well as consult with your team – all with the aim of enhancing the swimmer’s experience. A high-quality operation is also one that is compliant with the health and safety and safeguarding standards required of a swimming pool and swim school environment.

You will lead the team of Swimming Teachers, Duty Managers and Lifeguards. You will also work with colleagues covering sales and marketing, outdoor learning operations, facilities, and finance. This role is also a member of the Woodrow senior management team, who are essential in supporting the Head of Woodrow to deliver our strategic objectives.

Our commitment to anti-racism

In July 2020, we issued a statement committing to become an anti-racist organisation and to actively tackle racism. Since then, London Youth has worked with our staff and trustees to understand first the issues within our organisation, collaboratively developing a Theory of Change to define our areas of focus, approach and plan of action moving forward.

We have a Race Equality Action Stakeholder Group which is chaired by a London Youth member and trustee. This group includes representatives from across the organisation and oversees the implementation of our Race Equality Action Plan.

At the heart of youth work is the drive to level the playing field for all young Londoners to succeed, regardless of their backgrounds. Over two thirds of the young people we work with are from racialised communities and we know that without the opportunities which youth organisations provide, there would be limited experiences open to them.

London Youth embraces equality, diversity and inclusion. We are committed to the ongoing development of an organisation that values and represents a variety of backgrounds, perspectives and skills and welcome applications that reflect this.

Full details regarding this role and how to apply are in noted below. Please do read this carefully to ensure there are no delays in processing your application.

Key Information

Salary: £30,000 per annum

Hours: 37.5 hours per week

Term: Ongoing

Annual Leave: 39 days per annum (31 days, plus 8 bank holidays)

Important dates and how to apply

Read the full Job Description and Person Specification that outlines the expectations of this role in detail. If this sounds like you and you are interested, please ensure you meet the eligibility criteria before you apply.

To apply, please submit all of the following documents via email, with the subject line Swimming Sales & Operations Manager Application to the email on the job post on our website. Please simply click on the 'Apply on Company Website' button at the top of this current page.

• Your comprehensive CV
• A supporting statement indicating clearly how your experience meets the essential requirements of the Job Description Person Specification (no more than 2 pages)
• Completed Declaration of Criminal Convictions Form
• Completed Equal Opportunities Monitoring Form

NOTE: Applications will be considered upon receipt and only those that satisfy the criteria will be shortlisted and invited to an online first round interview. If successful, we will then invite you to a second in-person interview, where you will meet the team, see the centre and have the opportunity to demonstrate your interest in the role as part of this process.

Unfortunately, we are unable to respond to every application submitted – if you have not been invited to an interview within 14 working days of submitting your CV and supporting statement, please consider your application unsuccessful at this time.

If you would like to ask any questions about the role or process, feel ring our Woodrow Centre and ask for Head of Woodrow, Asti Kanaris.

Salary: £30,415 | Annual Leave: 39 days | Hours: Full-time | Term: Permanent

As Centre Operations Manager, you will take primary responsibility for operational delivery across our centre, overseeing the site operation, leading, managing, and mentoring staff teams, taking responsibility for the customer experience, and the overall smooth operation of a high-quality leisure and outdoor learning facility.

This role is a core part of the Woodrow senior management team, who are essential in supporting the Head of Woodrow to deliver our strategic objectives as we look to the future post Covid-19. You will work alongside the Facilities Manager to support health and safety, ensure risk assessments are in place, and that areas of improvement are identified. You will also work closely with the Leisure Centre Manager and the Sales & Marketing Manager to understand the customer requirements and to ensure we are able to deliver on these operationally.

Our people are at the heart of our operation. As the Operations Manager, you will lead a professional, enthusiastic and passionate delivery team; a team that believes in the potential of every young person who comes through the door and wants to make a difference for each of them through the experiences we are able to offer. You bring excellent people management skills and have an aptitude for training, mentoring and supporting your people.

With your hands-on experience of managing a busy operation, you will ensure that all parts of the operation are running smoothly, teams are fully resourced and staffing and programming is effective. You will ensure that our outdoor learning programme offer, and delivery, is of the highest quality, meets the needs of our existing customers and will also attract new ones. You will take a great interest in the quality of these experiences, and we expect that you will bring your own ideas and welcome ideas from others such that you can lead on developing new ways of enhancing the visitors’ experience, ensuring that it has a positive impact on their personal development and that they are enthusiastic about returning.

We are looking for a highly effective, resourceful and organised individual who is flexible, motivated, and customer focused. You will have an analytical mind and be well equipped with critical thinking skills, enabling you to come up with effective solutions and make decisive decisions when faced with complex scenarios. You are an effectual collaborator and an excellent communicator who will drive forward our operations and play a key part in the future success of Woodrow High House.

Our commitment to anti-racism 

In July 2020, we issued a statement committing to become an anti-racist organisation and to actively tackle racism. Since then, London Youth has worked with our staff and trustees to understand first the issues within our organisation, collaboratively developing a Theory of Change to define our areas of focus, approach and plan of action moving forward. 

We have a Race Equality Action Stakeholder Group which is chaired by a London Youth member and trustee. This group includes representatives from across the organisation and oversees the implementation of our Race Equality Action Plan. 

At the heart of youth work is the drive to level the playing field for all young Londoners to succeed, regardless of their backgrounds. Over two thirds of the young people we work with are from racialised communities and we know that without the opportunities which youth organisations provide, there would be limited experiences open to them. 

London Youth embraces equality, diversity and inclusion. We are committed to the ongoing development of an organisation that values and represents a variety of backgrounds, perspectives and skills and welcome applications that reflect this.

Full details regarding this role and how to apply are in noted below. Please do read this carefully to ensure there are no delays in processing your application.

Resurgo is in a time of significant growth, with new Spear centres opening each year, a further employability programme (Re-Work) created in response to the pandemic in 2020, and ambitious aims to strengthen our coaching and impact consultancy through Resurgo Consulting in 2022. The Head of People, Culture and Operations will be central to ensuring we maintain our strong team culture and stable operations while developing an organizational structure that is best positioned for this growth.

As a strong creative leader with an ability to manage projects with multiple complex priorities and think out of the box, you will be a confident decision maker and communicator, passionate about growing people, and with the exceptional emotional intelligence needed to sensitively manage people-related issues.

We would also consider a job share, where one individual has responsibility for the operational aspects and strategic goals, and the second holds the cultural, inclusion and people-related aspects of the role, so please contact the People and Culture team if this is of interest, prior to submitting an application.

Please see attached role description for full details of responsibilities and person specification.

In 2016 we were listed as one of the UK’s Best Workplaces in the ‘Great Place to Work’ Awards. In 2017 we won the Princess Royal Training Awards which honours employers that have created outstanding training and skills development programmes.

• Salary: range starting at £44,000 per year
• Contract: full time / 37.5 hours per week / permanent
• Reports to: CEO
• Work base: home-based within the UK
• Right to work requirements: eligible to work and travel in the UK

About Veganuary

Veganuary is a non-profit organisation that encourages people worldwide to try vegan for January and beyond. Veganuary’s popular culture appeal, alongside our positive and accessible approach to veganism, is making a measurable difference for animals, sparing millions of lives since our launch in 2014.

Veganuary inspired and supported more than half a million people to try vegan during our 2021 campaign – with participants from over 200 countries and territories. We have worked with businesses to drive up vegan food provision in shops and restaurants, and have made veganism more visible and accessible through our work with national and international media.

Role Description

Reporting to the Chief Executive, the Head of Operations and Finance will lead on financial management, supervise and optimise the organisation’s operations in the UK and support our growing international team in operational matters. Playing a pivotal part in the Senior Management Team you will be responsible for a broad span of duties, ensuring that Veganuary’s day-to-day operations, including governance, administration, HR, finance and IT and remain compliant, responsive and efficient. 

We are looking for a skilled strategic thinker with a proactive approach to solving problems and a strong desire to build sound and efficient structures and processes that limit bureaucracy and drive growth.

Please apply immediately as we are looking to fill this role urgently and therefore, early applications are encouraged. We will review applications and hold interviews on a rolling basis for this reason.

For further details on the nature of the role and its requirements, please refer to the full job description linked on this page.

Who we are:​

The Humane League UK is a charity ending the abuse of animals raised for food by influencing the policies of the world's biggest companies, demanding legislation, and empowering others to take action. We're a mission-driven, energetic team focused on problem-solving and effective teamwork, and have grown significantly over the last few years. Thanks to our targeted approach, our effectiveness in reducing animal suffering and our efficient use of donations, The Humane League has been named Top Charity by the independent evaluator Animal Charity Evaluators for every rating period.

The Humane League is committed to creating a diverse, inclusive environment and being an equal opportunity employer. We are proud to be a Disability Confident Committed Employer, demonstrating our commitment to recruiting, retaining, and supporting disabled people and people with health conditions, based on their skills and talent. 

In compliance with laws and in furtherance of our commitment to fostering an environment that welcomes and embraces diversity, all applicants will receive unbiased consideration for employment without discrimination based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, neurodiversity, age, or veteran status.

You can read more about how The Humane League UK is working on Diversity, Equity and Inclusion by clicking the Apply button and following the link in the job description.​

If you have any questions or concerns regarding accessibility, please contact us via our website and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the process.

We are seeking a well-organised, analytical and strategically-minded individual to lead our Operations team in the UK.

This is a permanent, full-time position (37.5 hours per week).

We will be recording a webinar hosted by Vicky Bond, Managing Director and Katie Facia, Operations Coordinator. You can submit any questions you would like to answer regarding the role and The Humane League by following Apply now button. Please submit any questions by October 24th. The webinar and it will be available here after October 26th.

Who you are:

Reporting to the Managing Director and sitting within the Senior Leadership Team, the successful candidate will be passionate about The Humane League’s mission of ending the abuse of animals raised for food.

The primary focus of the position is to support the operational side of the organisation designing policies, developing internal communication processes, overseeing staff well-being and implementing technological solutions. Working closely with other Leadership team members you’ll provide strategic thinking and contribute actively to the development of the organisation. 

Managing the Financial Officer and Operations Coordinator and collaborating with other Leadership team members to facilitate support for the team and design internal processes for efficiency and success. This is an exciting opportunity for a talented individual to contribute towards creating long-lasting change for animals raised for food.

With the ability to multitask, you’ll need to be well organised, efficient and a good problem-solver. You’ll have the ability to work independently and as a member of a team in a fast-paced environment and be able to prioritise and manage multiple tasks effectively and efficiently.

Management

Manages Finance Officer and Operations Coordinator

• Ensures staff receive the training, resources and support to do their jobs effectively

• Manages and leads the Operations Department to achieve agreed objectives and to encourage the professional development of individual team members 

• Develops, in collaboration with the team, Operational department goals and is responsible for timely reporting

• Oversees the development and monitoring of the budget for the Operations team

• Sets/clarifies job expectations and provides regular feedback & guidance

• Empowers staff  in the development of their strategies and techniques

• Manages Time Off requests and approval of expenses for the Operations Department members

• Leads hiring/promoting/termination of staff 

• Sets/Manages departmental call agendas or delegates as appropriate

Strategy

Leads, manages and develops all strategy for operations within the UK

• Develops an internal operational strategy 

• Researches and keeps up to date on developments in GDPR, Human resources and operational strategy 

• Collaborates with other organisations to learn new approaches and share/coordinate strategies

• Coordinates monitoring and evaluation of internal communication processes and updates as needed

• Works closely with other departments to ensure effective collaboration

• Working together with the Leadership team in the UK, develops and guides the work of THL UK, identifying key priorities and strategies to further the organisation.

Communication

• Oversees and develops effective internal communication processes in close collaboration with other members of the Leadership team.

• Works with all departments to ensure effective strategic alignment, working cohesively with team members intra- and inter-departmentally.

• Presents to the board of trustees, as required, on key operational updates and financial reports.

In Addition

• Ensuring compliance with all charity and legal regulations.

• Attend conferences, events and protests as required. 

• Perform any other duties assigned by the Managing Director.

• Attending in-person workshops several times a year.

Key Competencies

Thought Leadership: An informed opinion leader on operations and the go-to person for the organisation. With great experience in internal communications, you know how to develop the most efficient processes.

Strategic thinking: Overseeing both the financial aspects of the organisation as well as the hiring and other human resource needs you will be a strategic thinker who can look ahead, predict and plan the needs of the organisation.

Leadership: Leads with integrity and mutual respect and inspires trust and confidence with a wide range of people representing various backgrounds and levels of experience.

Management: Builds a team of high-performing staff members, appropriately structures jobs so that staff members can succeed, develops and motivates staff members, and acts from the perspective of an organisational leader

Decision making: an active listener with the ability to critically think and evaluate. Making key decisions when needed and in collaboration with others.

Problem solver: Identifies issues, effectively structures problems, analyses information to produce insights and generates wise, actionable recommendations. A forward-looking thinker who anticipates needs.

Analytical: You have a careful and systematic approach with a keen eye for detail. Able to review large amounts of data and succinctly present it.

​

Good to know:

Our employees all work remotely but still enjoy a supportive, collaborative environment. You will have access to a work place pension, 25 days leave plus Public Holidays, flexible working hours, internet reimbursement, our Employee Assistance Programme, and family friendly policies. Professional learning and development is actively encouraged.

At The Humane League, animal welfare is at the forefront of our everyday work and as such, many of our employees are vegan by personal choice. All of our events and workshops offer only plant-based meals. 

We are looking to speak to a wide range of candidates with diverse backgrounds - #NonGraduatesWelcome

For our salaries to be fair, transparent, and equitable we want to provide a system that delivers a competitive salary in the market and could eliminate potential biases in compensation (such as the gender pay gap). For more information about the Head of Operations salary structure and The Humane League UK's benchmarking algorithm please see the additional documents attached to this job advert

All applicants need to be:

1. Fluent in written and spoken English

2. Live and have the right to work in the UK (we are unable to consider applications from those without the right to work in the UK) 

3. Committed to our mission to end the abuse of animals raised for food 

Closing date: 7th November 2021 

You will hear from us after the application closing date passes. Once your application has been received and reviewed and we want to take it forward, our thorough interview process will follow this route.

• Skills Test (completed remotely)

• Screening interview (via audio call) 

• Second Interview (via video call)

• Final Interview (via video call)

For full details of our recruitment process please see the additional documents attached to this job advert.

This is a crucial and timely role which offers the postholder an opportunity to engage in significant change management at a key moment in the life of USPG. Through your leadership, you will play a critical role in helping to transform the operational systems and processes, and workflows across the organization.

Overseeing operations and line-managing four members of staff, three embedded within USPG’s three teams, you will work directly to the General Secretary (CEO) and provide him with support in his executive function as well as in supporting the Trustees.  

Position title: The Open Kitchen (OK) National Coordinator

Reports to: Head of UK Programmes

Location: Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

Hours of Work: Full-time, 35 hours per week

Salary guideline:(Up to) £28,000.00 per annum (commensurate with experience)

Terms of Employment: Permanent Contract (with a 6-Month Probationary Period)

Application Process & Closing Date: Send an up to date CV and supporting Covering Letter by Email by no later than 20th October 2021

Approx. Interview & Role Commencement Date(s):

Interviews: As and when suitable applicants identified.

Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold an Interview either an 'In Person', via Telephone or via 'Zoom' with Muslim Hands; therefore, please include your Telephone Contact details within your application and also familiarise yourself with Zoom Meetings in good time. 

Main purpose of the Role:

The Open Kitchen (OK) National coordinator is responsible for Open Kitchen programmes program in adherence with MH and donor guidelines and standards. The OK National coordinator is to streamline all OK projects within Project Management tools and Programme Quality with a focus on creating maximum impact.

The OK National coordinator is also responsible for building the capacity and management of the OK coordinators based at each of the Open Kitchens. The OK National coordinator will report to Head of UK programmes.

Main responsibilities

• Programme Management
  • Coordinate and lead on the full programmatic cycle on OK programme
  • Develop and design OK programme and projects in line with OK models
  • Plan in liaison with the partners and OK coordinators for programme implementation
  • Coordinate the Implementation of the programme
  • Carry out full project cycle monitoring and impact evaluations of OK Programmes
  • Ensure the effective use of the internal programme management system (P3)
  • Support the OK coordinators through logistical support and advice.
• Documents and templates
  • Ensure OK programme are in line with MH procedures and policy and follow the correct documentation and templates
  • Develop OK targeted documents and templates
  • Ensure all documents are properly communicated (internally) and are appropriately recorded
• Networking and Coordination
  • Lead on the networking with local and national stakeholders on food poverty
  • Coordinate with local authorities to ensure the effective implementation of the OK programme
  • Represent MH and the OK programme at forums to ensure visibility of the programme within the sector
• Provide all stakeholders with technical advice and support on UK food poverty issues
• Ensure other areas of MH are in line with current UK food Security trends
• Ensure all OK programmes are in line with due diligence, risk and legal concerns
• Liaise with fundraising to address fundraising needs within the area of OK
• Act as a focal point for information on the OK Programme
• Finance
  • Develop programmatic expenditure budgets
  • Oversee the effective use of funds within a timely manner
  • Ensure documents and relevant procedures are followed to allow for a timely transfer of funds and are effectively transferred to partner offices
• Liaise with relevant stakeholders within fundraising to ensure FSL programmes are funded and communicated to Donors
• Programme Strategy and Reviews
  • Develop a strategy at for national OK programme  
  • Carry out an annual review
• To undertake all tasks and duties in an effective, efficient, transparent and wholly accountable manner
• To undertake any reasonable responsibilities as required by line manager
• To promote and adhere to all Muslim Hands policies and codes of conduct

NB: This Job Description is illustrative and non-exhaustive in scope.  The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation.

Person Specification

Essential

• Experience of managing UK CSO Projects
• Passionate about tackling poverty, deprivation and injustice and wanting to contribute actively to helping those in need or who are marginalised.
• Self-motivated and energetic, with an ability to work with minimal supervision.
• Good organisational skills
• Excellent interpersonal and communication skills
• Confident IT skills including email, internet use, Word and Excel
• Ability to demonstrate current eligibility to work within the United Kingdom
• Must be able to either:
• Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR
• Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

Desirable

• Experience of working with food poverty interventions within the UK
• Understanding of the food poverty Sector
• An awareness of an interest in the current social/political issues that may affect the work of the Foodbank and its customers
• Public speaking skills

NB: Unfortunately, we will only be able to contact successful candidates so if you have not heard from us by the closure date unfortunately your application will have been unsuccessful. 

Spark Inside is an award-winning charity that has transformed the lives of over 1,000 people living and working in our prisons. We have pioneered coaching in prisons, showing the value of coaching to change lives and systems. In the next decade, we set out to make coaching available to anyone who wants it in the justice system and aim to reach 10,000 young people with our coaching programmes.

We are one of the first organisations to take life coaching to people living and working in prison and to use systems coaching to bring together staff and prisoners in UK prisons. Our expert coaches are qualified and trained professionals. In addition to developing and delivering innovative coaching programmes, we are also committed to working with parliamentarians and government officials to influence criminal justice policy, and shift the perception of people in prison, platforming their voices and highlighting their unlocked potential.

In addition to our coaching programmes for people in prison, we have also begun coaching prison staff and young people in the community.

We’re hiring a Head of Finance and Operations to join our Senior Leadership Team. The post holder will lead on financial management, financial processes, office systems (including IT), and central administration. In addition, the Head of Finance and Operations will work closely with the Chief Executive and colleagues in the development of the charity. The role works closely with Spark Inside Treasurer and administers the Finance Committee of the Board.

We are looking for a qualified accountant who can both think strategically and who is also able to see the details and work in a ​‘hands-on’ problem-solving way. In short, we need you to take full responsibility for the back office functions of Spark Inside, achieving excellent results.

Please see attached job description for more information and how to apply. 

Spark Inside is committed to promoting equal opportunities in employment. Job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

Head of Operations

We have a fantastic opportunity for a strong leader to join the team and deliver on all non-clinical services within St John's Hospice.

The hospice provides expert care for life-limiting conditions. They help patients and their loved ones, with everything from pain and symptom management to emotional and practical help.

Position: Head of Operations

Location: Moggerhanger, Bedford

Hours: Full time, 37.5 hours per week – Monday to Friday

Salary: £45,000 Per annum

Contract: Permanent

Benefits: Company pension scheme, 25 days holiday (pro rata), rising to 30 with length of service plus bank holidays, enhanced maternity and paternity pay, enhanced sick pay, corporate discount with hundreds of retailers and services.

About the role:

This is a newly created role that forms part of the senior leadership team at the Hospice. This post reports in to the service director and will ensure not only the smooth running of all non-clinical services but also take responsibility for business management at the centre and drive a culture of effective finance control and high professional standards.

About you:

The ideal candidate will have experience in the delivery of facilities management services in a healthcare environment to include managing and motivating teams, experience with health and safety risk assessments and budget management.

Essential job requirements include:

• Educated to degree level or equivalent qualification or equivalent experience.
• Knowledge and qualification in financial management short of a degree level. For example HNC/HND (NVQ4)
• Facilities and/or health and safety qualification (IOSH or NEBOSH). QBE is acceptable
• Advanced Microsoft office skills

Although not essential a recognised qualification in management would also be desirable for this role.

Other roles you may have experience of could include: Facilities manager, Facilities operations Manager, Head of Facilities, Facilities Director, Head of Operations Management, IOSH, NEBOSH, Health and Safety Manager, Head of Facilities & HSE, Operations/Facilities Manager, Head of Facilities, Estates and Facilities Manager, Strategic Facilities Manager, Senior Facilities Coordinator, Facilities & Contract Manager, etc.

When a national emergency arises in the UK, the National Emergencies Trust activates a nationwide fundraising appeal to ensure that survivors and loved ones receive the vital support they need.  Would you like to be a part of our small team and make a difference?