National services director jobs

EACS is an established voluntary sector provider of 1:1 low-cost counselling and psychotherapy to people living in Ealing.EACS serves a very diverse local population whose mental health needs often fall outside of NHS talking therapy; or where people may want a different space from the statutory services.We often support people who bring complex histories, needing more in-depth support over a longer period.

The role: Part-time Director

We are recruiting a Director to lead and oversee the strategic, operational, financial, stakeholder and personnel functions of EACS, who would enjoy a hands-on role working with a small part-time staff team, supporting a medium-sized organisation.

The role requires a broad skillset and brings a balance of engaging with internal day-to-day functions; and external collaboration borne out of a thorough grasp of all aspects of service-delivery and the culture of EACS.An understanding of the voluntary sector is important.

The role will bring a particular focus on long-term sustainability, financial resilience and increasing our visibility and reach, while continuing to maintain operational excellence and high-quality, compassionate service-delivery.

You will be joining a hard-working, collaborative staff team that has flourished within a supportive, non-hierarchical structure but where lines of responsibility are clear.

Key components of the role:

• Provide overall leadership and strategic direction while maintaining a strong operational ‘grip’
• Lead on income generation, securing key funding for long term financial stability 
• Strong relationship-building skills, leading with integrity, emotional intelligence and sound judgement
• Engage with mental health commissioners and represent EACS in meetings / collaborations with key partners in the public and voluntary sectors, and the wider community 
• Sound understanding of governance, safeguarding and organisational risk 
• Excellent report-writing skills with data and financial acumen; communicate well.

Who we are looking for:

Our ideal candidate will have a strong interest and experience working in mental health; and current or previous management experience within the charity sector or other mission-driven organisation. 

Those with a background in the commercial sector who would value the opportunity to work within the voluntary sector, and who can demonstrate they have the skillset, qualities, attitude and values which underpin the role are also very welcome to apply.A qualified psychotherapist or counsellor would be highly desirable but is not essential.

If you are a thoughtful, values-led leader and are motivated by the opportunity to lead an organisation where the work is both professional and deeply human, we would love to hear from you.

Location: Routinely office-based at EACS, Montpelier Avenue, W5 2XP with some flexibility 

Reports to: Chair of Management Committee

Employment: Permanent

Holiday: EACS office is normally closed for 2 weeks during: Christmas/New Year; Easter; late August/ early September; and May bank holidays. There is some flexibility in these timings. A further 3 weeks per annum can be taken during term time. 

Further Information about the Role and the Application process:

Please refer to the candidate pack for full details. If you wish to apply, in the first instance please provide your current CV & supporting statement, outlining why you are interested in applying for the post of Director of EACS at this time; and also outline how you meet the requirements of the Person Specification with reference to your Skills, Knowledge, Experience and Values demonstrated in your working life.

Please address your application to: The Chair of the Management Committee

About Us

The Early Education and Childcare Coalition unites the voices of parents, children, providers, early years professionals and the wider business community, working together for investment and reform of early education and childcare in England.

We believe that we all benefit from a well-functioning early education system and we all have a role to play in ensuring it works for children, parents and the economy.

We are backed by some of the most high-profile campaign and research organisations in the UK. Our members include early years provider membership bodies, parent campaign groups, early childhood experts, trade unions, the business lobby, anti-poverty campaigners and NGOs. Together, we use our collective voice and research to build public and political support for early education and childcare. And it’s worked. Thanks to the dedication of our members, early years is one of the top priorities for the government’s Plan for Change.

But our work isn’t done – we have an ambitious agenda to ‘rescue and reform’ the system, ensuring that:

• Every child can access high-quality education and care that their parents can afford and that will support them to thrive
• Every provider is funded fairly for the places they offer
• Every early years professional is rewarded and recognised for the skilled work they do

This is an exciting time to join the Coalition. We have experienced significant growth in recent years and with early years firmly on the policy agenda, we expect this to continue.

We are now looking to appoint a Deputy Director to help steer that work and further drive the development of the Coalition. You will work closely with the Executive Director (ED) to lead our influencing work at the highest level, strengthening our policy platform, and ensuring we translate evidence into meaningful impact. At the same time, you will play a pivotal role in supporting a talented and experienced team and shape the continued growth of the Coalition as a charitable organisation.

About The Role

• Hours: Full-time, 37.5 hours per week over 5 days. We may consider 4 days per week.
• Duration: Two-year contract, renewed subject to funding.
• Location: Home-working but based in or near London.

· Salary: £62,000 - £64,170 per annum FTE

We are a remote team, with most colleagues based outside London. This role requires regular access to Westminster, so you will need to be based in or within easy reach of London.

We work flexibly and understand the realities of balancing work with caring commitments. We trust you to manage your time but expect that most of your hours are worked within core office hours to fulfil the requirements of the role. To support fluent remote working, we require all staff to work on Thursdays.

This is a dual role, delivering our policy, engagement and public affairs strategy while also supporting the Executive Director to grow the Coalition as an organisation and movement. You will play a central role in shaping the Coalition’s strategy, culture and growth. This is a senior, outward-facing role, suited to someone who can think strategically, build influence at the highest levels, and remain hands-on within a small and ambitious team.

About You

You are a senior public affairs professional with a strong track record of strategic influencing and engagement to shape policy. You bring robust judgement and credibility and are motivated by the opportunity to deliver meaningful change in a high-profile policy area and may have experience on public-service reform.

You are equally comfortable setting direction and delivering through others as you are rolling up your sleeves to respond to fast-moving political developments. You are a confident relationship-builder who can operate effectively at senior levels, while working collaboratively across a diverse coalition.

You should have previous experience of managing functions and teams and working in senior leadership teams. Ideally you will be live to the challenges of working in a small, but high-impact national organisation and have experience of scaling teams and functions.

What You Can Expect To Be Doing

• Executive leadership
  This will include supporting the ED with key senior stakeholder relationships including funders, ministers and policymakers. You will be required to deputise for the ED during periods of leave or when directed to do so. This is a pivotal role which straddles the executive and senior leadership functions. Consequently, you will be expected to make decisions that balance multiple interests and help scale and grow the Coalition as a sustainable organisation.
• Lead the Coalition’s policy and influencing function
  Work with the Senior Leadership Team and Coalition members to turn evidence into clear, credible policy positions and priorities, ensuring members are aligned, informed and able to contribute.
• Develop and deliver a cross-party influencing strategy
  Building on the Coalition’s profile, you will further nurture and maintain relationships with MPs, peers, special advisers, civil servants and key stakeholders, ensuring strong reach across Westminster, local government and the wider policy community.
• Maximise key moments for impact
  Identify and respond to opportunities in the parliamentary and policy cycle to maximise influence, including producing briefings, consultation responses and submissions.
• Oversee policy-related events to support engagement
  Lead activity such as events, roundtables and party conference attendance to strengthen the Coalition’s visibility and impact.
• Align policy, public affairs, research and communications
  Work closely with the Head of Communications and Campaigns, and the Associate Director of Research to ensure a joined-up approach across research, influencing, media and campaigning.
• Represent the Coalition externally
  Act as a senior spokesperson at high-level meetings, events, and in the media where appropriate.
• Strengthen how we measure impact
  Work with the Executive Director to further develop our impact framework, improving how we track, evaluate and communicate influence.
• Lead and develop the team
  Provide support to team members, fostering a collaborative, inclusive and high-performing culture.

Person Specification

Essential

• Experience of leading a team or working at executive/senior leadership levels where you have managed budgets and had to make decisions related to organisational effectiveness. This should also include demonstrable experience of building and nurturing teams that can deliver an organisational strategy.
• Proven experience leading influencing functions in an advocacy or policy environment and delivering change
• Experience turning research and insight into clear, credible and persuasive policy positions.
• Knowledge of system change approaches, ideally within public service reform or similar
• Knowledge of how Government, Parliament, Whitehall, political parties and the wider policy community operate, and how to navigate them effectively.
• Able to operate confidently in complex, fast-moving and politically sensitive environments, working across party lines with diplomacy.
• Demonstrable experience building and maintaining trusted relationships with politicians, advisers, officials and sector leaders.
• Strong written and verbal communication skills, with experience producing high-quality briefings and representing organisations externally.
• Experience of supporting fundraising activities either through relationship-building or bid-writing.

Desirable

• Understanding of early education and childcare policy in England and the challenges currently facing the system.
• Experience working in or with coalitions, membership organisations or alliances.
• Proven ability to work flexibly as part of a small, remote team.

The application process

Please apply with a CV and cover letter (no more than two pages) by the listed closing date. No agencies please. We recognise that the use of AI technologies can be useful in reducing the work that goes into job-hunting, however, we kindly request that you use your cover letter to evidence that you have understood the requirements of the role and provide examples of how you can meet the criteria.

The EECC is committed to equity, diversity and inclusion. We use anonymous recruiting during the application process and we use positive action under section 159 of the Equality Act in relation to disability or race. This means that if we have two candidates of equal merit in our process, we will seek to take forward the disabled or Black, Asian, and Minority Ethnic candidate in order to diversify our staff team.

We regret that our small team does not have capacity to provide individual feedback on every application.

Recruitment timeline

• Closing date: 23:30, Thursday 11th June. 
• Notified for interview by: Tuesday 16th June
• Interviews: We expect this to be a two-stage interview process with first interviews held on either 24th or 25th June and second stage interviews arranged an agreed time.

In the event that we don't receive suitable applications, we may extend this deadline and timeline.

As a fundraising and grant-making charity, we bring to life projects that transform patient care - from sensory packs for children in A&E to a peaceful sanctuary garden for people living with dementia. We’re a small, ambitious and supportive team, and in just three years we’ve tripled our income. Our goal is to become the charity of choice for our local community in Islington and Haringey.

Over the past 18 months, this role has built community and challenge events income from the ground up, creating real momentum. There’s still huge untapped potential locally, offering an exciting opportunity to grow and innovate.

This is a varied and rewarding role where you’ll build meaningful relationships with clinicians, donors and the community, and see first-hand the impact of your work. You’ll lead on community fundraising, challenge events and volunteering, with real autonomy. It's a fantastic step up for someone ready to develop and make their mark.

The successful candidate will benefit from an NHS Agenda for Change salary and excellent NHS benefits, including a generous pension and annual leave.

The Organisation

The National Society for the Prevention of Cruelty to Children (NSPCC) is the UK’s leading children’s charity, driven by a single, unwavering belief: every child deserves to be safe, loved, and free from abuse. Established in 1884 and operating under Royal Charter, the organisation has spent more than 140 years working to prevent cruelty to children and create lasting change in their lives.

Today, that mission has never been more urgent. As the challenges facing children continue to evolve, from the risks of online harm to complex family circumstances, the NSPCC provides vital frontline support while also working to influence the systems that protect children. Each year, it helps make over a million children safer from abuse, with thousands of adults turning to its Helpline and children and young people relying on Childline’s 24/7 counselling when they have nowhere else to turn.

Working across all four nations of the UK and the Channel Islands, the NSPCC combines direct services, education programmes, and national advocacy to drive impact far beyond its immediate reach. Central to its work is a commitment to evidence-led practice, ensuring every action is informed by what works, and that the voices and experiences of children and young people remain at the heart of a safer, more protective society.

The Role

At the heart of NSPCC is its Services Directorate, delivering practical, child-centred support that helps keep children and young people safe. These services translate the organisation’s mission into action through prevention, therapeutic support, and strengthening safeguarding practice.

The Services Director will play a critical role in shaping the NSPCC’s future as a member of the Executive Leadership Team, leading the development and delivery of a national services strategy and overseeing a complex portfolio of services.

Key aspects of the role include:

• Leading high-quality national and local services that improve outcomes for children and young people
• Shaping and delivering the services strategy to support the organisation’s wider ambitions
• Driving integration and impact across NSPCC and Childline services
• Building strong relationships with senior stakeholders, including the Chief Executive, Board, and external partners

The Person

This is an opportunity for a collaborative, values-driven leader to navigate complexity, drive meaningful change, and make a lasting difference to children’s lives at scale. The successful candidate will demonstrate the following:

• Extensive experience and proven track record at Director level of successfully developing and delivering services, including co-production and collaboration with partners, in a complex stakeholder environment that have a measurably positive impact for beneficiaries.
• Highly experienced in child protection with demonstrable knowledge and experience of child safeguarding. A social work qualification will be highly advantageous.
• Proven experience leading and managing teams of functional experts, overseeing significant income and expenditure budgets, and driving operational performance through the setting and monitoring of clear, aligned objectives.
• Experience of designing and delivering transformational change and driving performance management using appropriate quality and management methods and models, to deliver efficient and effective services.
• Demonstrable understanding of the operational context for services including the commissioning and market environment.
• Experience of managing senior stakeholders, both internally and externally, and confidence in dealing with, and influencing, senior employees and volunteer colleagues, and producing and imparting clear and non-technical advice and information.
• Values the different skills and attributes of others, utilising the insight, experience and expertise of colleagues.
• Experience of representing an organisation at the highest level. Clearly articulates a compelling vision, focussing on both what the future might hold and the more immediate stepping stones to realise those outcomes.
• Challenges constructively and evidences a willingness to receive constructive challenge in order to drive our individual and collective efforts forward.

Further Information

For further information about NSPCC, the role responsibilities, and the person we are looking for, please download the Candidate Briefing Pack.

How to Apply

If you are interested in this key role within the NSPCC and feel you have the skills and experience required, please include the following with your application:

• An up to date CV with the details of two referees (we will not contact them without your prior permission).
• A supporting statement which addresses how you meet the criteria for the role as detailed in the Person Specification. Please also discuss your motivations for applying.

Closing date for applications: Monday 1st June 2026
Preliminary interviews with Russam: 12th-16th June 2026
First stage interviews with NSPCC: Week commencing 29th June 2026
Second stage interviews with NSPCC: Week commencing 6th July 2026

The Director of Service Delivery is a senior leadership role responsible for ensuring Emerging Futures’ services are safe, high‑quality, and financially sustainable nationwide.

The role oversees supported housing for people experiencing homelessness and substance use, as well as community‑based coaching, peer support, and therapeutic programmes.

The postholder will lead large, geographically dispersed services through change and growth, using a compassionate, trauma‑informed, and values‑led approach alongside strong accountability and data‑driven decision‑making. At a pivotal time for the organisation, the role focuses on strengthening systems, leadership capability, and assurance in response to regulatory change and organisational learning.

This is a home‑based role with significant national travel, providing visible leadership and building strong relationships across diverse, remote teams.

We’re looking for an exceptional Associate Director of Fundraising to lead one of the most ambitious and high-performing fundraising teams in the sector.  

At Blood Cancer UK, our fundraising is in a strong position. Over the last five years, we’ve doubled our income, achieved growth across every fundraising discipline, successfully launched new products, and reached new audiences.

We have fantastic momentum and the ambition to go even further. You would be joining us at an especially exciting time – we’re in the early stages of our first-ever major appeal and have already secured more than £8 million towards our £25 million target. Backed by a highly engaged and well-connected appeal board, this campaign has huge potential across Fundraising, but especially our high value audiences.

We’re looking for an experienced and confident high-value fundraiser — someone who can build authentic relationships with senior and influential supporters, open doors, and inspire people to be part of something transformative.

Alongside this, you’ll oversee our thriving mid-value and legacy fundraising programmes and help us deepen engagement with supporters across the UK.

Our community is the heartbeat of our organisation: passionate, determined people, often with a personal connection to blood cancer and a powerful desire to make a difference. With around five million people affected by blood cancer in the UK, the opportunity to grow our reach and impact is enormous.

You’ll bring ambition, passion and high standards, with the ability to lead and inspire a large, talented team of nearly 50 people. Collaboration will come naturally to you — you’ll build strong relationships across the organisation and be a key member of the Blood Cancer UK leadership team, creating a culture where people feel inspired to be their best.

Most importantly, you will make a real difference to the lives of people affected by blood cancer.

Lead a unique mental health retreat service helping prevent crisis admissions and supporting recovery across Gloucestershire. Join a values-driven organisation making a lasting difference through compassionate, person-centred care.

Swindon & Gloucestershire Mind is seeking an experienced and motivated Service Manager to lead Alexandra Wellbeing House — a unique short-term mental health retreat delivered in partnership with Gloucestershire Health & Care NHS Foundation Trust. Supporting adults experiencing acute emotional distress, the service provides an alternative to inpatient admission through early intervention, recovery-focused support, and collaborative care planning.

This is an opportunity to lead a skilled multidisciplinary team while shaping the future development of an innovative community mental health service. You will work closely with NHS partners, Crisis Teams, Community Mental Health Teams, and third-sector organisations to strengthen referral pathways and improve outcomes for people experiencing mental ill health.

We are looking for someone with strong leadership experience, a passion for person-centred mental health support, and the ability to build trusted partnerships across services. You will oversee service quality, staff development, safeguarding, performance reporting, and continuous improvement while ensuring the service remains welcoming, safe, and empowering for everyone accessing support.

In return, we offer a supportive and forward-thinking working environment, ongoing professional development, supervision, flexible working opportunities, generous annual leave, and the chance to help shape meaningful mental health services within the local community.

Join us and help create services where people are recognised, valued, and supported.

Our client is a leading healthcare charity working in close partnership with a major NHS Trust to support outstanding patient care across hospitals, clinics and community services serving more than 1.5 million people.

The organisation funds projects that go beyond statutory NHS funding, investing in world-class facilities, healthcare innovation and research, staff wellbeing, and a distinctive arts and design programme that transforms healthcare spaces.

The charity is also delivering an ambitious multi-year fundraising initiative, aiming to significantly grow its impact and long-term sustainability.

Director of Finance
Salary: £80,000–£85,000
Location: London (hybrid working available 2–3 days per week)

Our client is seeking an exceptional Director of Finance to safeguard financial integrity and resilience, and to provide the strategic insight needed to maximise impact in a complex and evolving healthcare environment.

Reporting to the Chief Executive and working closely with the Board of Trustees as a senior member of the SMT, you will lead financial strategy, planning and governance, ensuring the highest standards of stewardship, transparency and accountability.

You will oversee all aspects of financial leadership, support the administration and management of investment and property portfolios, and partner across the organisation to support innovation, fundraising and programme delivery through rigorous appraisal, modelling and decision support.

This is a hands-on, high-trust role at the heart of the organisation’s leadership, strengthening controls and insight, enabling disciplined resource allocation and supporting sustainable growth.

We are looking for a senior finance leader who brings:

• A professional accountancy qualification (ACA/ACCA/CIMA)
• Senior post-qualification experience at Head/Director level within the charity sector
• Experience of investment and property management, and managing restricted and unrestricted funds
• Confidence operating at Board/committee level, with strong stakeholder skills and the ability to challenge constructively
• A pragmatic, analytical and collaborative approach, with a commitment to the organisation’s purpose and values

How to Apply
Further information and details on how to apply are available via Prospectus.

Deadline for applications: Sunday 7 June 2026
Interviews with Prospectus: 11-17 June 2026
Interviews with client: w/c 22 June 2026

An exciting and unique opportunity has arisen to join Your City & Metropolitan Hospitals Charity, working in partnership with Dudley Group NHS Charity, in a newly created role during a period of growth.

We are seeking a Legacy & In‑Memory Fundraising Officer to lead the day‑to‑day delivery of legacy and in‑memory fundraising across both charities. This is a vital role focused on growing sustainable long‑term income while providing compassionate, sensitive support to donors and bereaved families.

Claudia Jones organisation (CJO) Is looking to appoint a highly skilled Executive Director with experience of working in the Voluntary/Community sector to support the development of the organisation. This is a key appointment funded for 1year.

CJO is one of the few small Black lead charities in London, enhancing the quality of life for African Caribbean Women and Families. Founded in 1982 at the request of Caribbean women, CJO delivers family-centred services for women with children 0-16yrs, Gender- based violence support, connections for older people, health and wellbeing activities, counselling and therapeutic interventions to inspire and empower African Caribbean heritage women and families.

Reporting to the board of directors/trustees, the Executive Director will oversee the strategic and operational efficiencies of our programmes and staff. This experienced leader will not only understand the working of the voluntary/community sector but also have experience in developing and implementing a successful fundraising plan. Experience of hiring and managing staff is essential and establishing relationships with local community groups is a plus. Most importantly, the Executive Director should be highly effective in a Leadership role that requires clear communication skills and decisiveness. It is important that the post holder embraces our community -based broader philosophy of investment in our community.

Note: Considering the nature of work and focus of the Claudia Jones Organisation, the organisation considers the candidate’s race and gender, to be an occupational requirement in accordance with Paragraph 1, Schedule 9, of the Equality Act 2010. Black and ‘Minority Ethnic’ Women only need apply (Schedule 9, Part 1, 158 and 159 Equality Act 2010). We are an Equal Opportunities employer

Objectives of this role

•  Support the development and cultivation of an active and engaged Board of trustees, standing and advisory committees
•  Work closely with the Board/Trustees and committees to assess and address issues affecting the organisation
• Identify, engage leverage and cultivate community resources, influence and connections to further the initiatives and mission of the organisation
•  Oversee daily operations of the organisation, providing executive direction for programmes, strategies and efficiencies, compliance and quality assurance
• Identify and address staffing requirements for efficient operations, and maintain a strong work culture that attracts and retains people while driving the organisation’s mission
• Increase awareness of the organisation by being the main spoke person of the charity for external communication, both verbally and written
• Develop capital and operating budgets for assigned programmes, planning for short and long-term program needs
• Comply with all national and local regulations

Responsibilities

•  Create business plans to achieve goals and objectives and presenting to the board/trustees for approval
• Meet annual fundraising goals in partnership with colleagues/staff team to obtain financial support from grant giving organisations, foundations, statutory organisations, cooperations and other funding sources
• Work with Staff and Board/trustees on other annual community initiatives, programmes and all external communications, including website, newsletters, promotional materials including the media
• Serve as the face of the organisation and participate in external events to increase visibility, credibility and market brand, and develop strategic partnership to further increase community awareness and expand programmes
• Build and lead an effective team that’s dedicated to fulfilling the organisation’s mission through highly successful programmes, community engagement and fundraising
• Manage staff members, volunteers and clients whose experience, cultures and languages reflect the community served by the organisation

Required Skills and Qualification

• Five or more years of experience in senior management preferably with a Charity
• Strong experience in public relations, marketing and fundraising
• Knowledge of leadership and management principles for voluntary/community sector
• Proven success working with a board of directors/trustees
• Innovative approach to business planning
• Dynamic and charismatic team player who enjoys being the public face of the organisation

Preferred Skills and qualifications

• Degree (or equivalent) in business, human resources or finance
• Experience in managing budgets
• Exceptional verbal, written and visual communication skills
• Experience in community engagement and volunteer development
• Experience in working in a cross functional and complex reporting environment

JOB SPECIFICATION

Essential

• At least 5 years relevant experience of managing a charitable organisation.
• Demonstrable senior leadership and strategic management
• Demonstrable passion for, or commitment to, the work of CJO
• Good understanding of the charity sector’s regulatory frameworks and legislation.
• Experience of building positive working relationships and managing teams/performance.
• Good judgement and able to act decisively
•  Collaborative, open and able to constructively challenge and inspire
• In-depth knowledge of managing family support and VAWG/GBV services that includes children and young people 
• Experience of working in and managing organisational change and development
• Experience of working with consultants and contractors
• Demonstrable experience of working in the sector and understanding of the challenges of the African Heritage women and family
• Demonstrable experience of successful fundraising from a range of sources including trust and foundations and maintaining relationships.
• Substantial experience of budget management and financial accountability at £150K and above.
• Experience of managing a varied and demanding workload
•  A credible and inspiring communicator and negotiator

DESIRABLE

• Experience of gaining quality marks for services.
• Experience of using case management systems.
• A good understanding of GDPR.

APPLICATION GUIDANCE

•  Following the points above will assist you to demonstrate your suitability for the role and assist the panel in ensuring an accurate assessment of your application.
•  Respond to each person specification point in order when completing your supporting statement
• Provide practical examples of how you meet the criteria where possible. Examples can be from paid / voluntary roles / your life experience. 

 HOW TO APPLY

Candidates are asked to submit:

• a CV of no more than 2 sides of A4, font size 12
• a Supporting Statement of no more than 3 sides of A4, font size 12
• Our completed Equality & Diversity Form

Closing Date & Time: 29th May 2026

Interview Date: Interviews are expected to take place in person On 08th June, 2026

If you have not received a response to your application within 21 days of the closing date you can assume your application has not been successful on this occasion.

Should you be successful, two satisfactory References from previous employers are required and an Enhanced DBS check.

CJO is an Equal Opportunities Employer.

All candidates must have the right to live and work in the UK.

We will only be able to contact shortlisted candidates.

Job Title: Senior Customer Services Advisor
Hours: 37.5 hours per week
Contract: Permanent
Salary: £38,022 per annum
Area of operation: Resident Services
Responsible to: Assistant Director of Customer Services
Pension entitlement: Company Stakeholder Scheme
Annual leave entitlement: 30 days per annum
Place of work: Based at English Rural’s Surrey office in Lower Eashing, GU7

About English Rural:

English Rural Housing Association is a leading national rural specialist working to provide affordable homes in small villages for local people.  We own and manage around 1,600 affordable properties, spread amongst 160 villages, and have a development programme of around 200 more homes.

About the role:

Are you looking for an exciting opportunity to join our customer services team and deliver exceptional services to residents? We are currently seeking a Senior Customer Services Advisor to join the team and help us embed a culture of customer excellence through our dedicated customer contact hub.

As part of this role, you will work alongside technical and housing specialists to offer first-line responses to resident enquiries.

In addition, you will support the Customer Services Manager in supervising and advising a team of Customer Services Advisors. This is an excellent opportunity to make a real impact in the lives of our residents while developing your career.

About you:

Are you an experienced customer services professional, ideally with a background in housing associations or property-related environments? We are looking for someone with excellent communication and interpersonal skills, who can work collaboratively and effectively in a fast-paced environment.

As the Senior Customer Services Advisor, you will need to have strong administrative and organisational skills to deliver day-to-day operational activities, with supervisory experience being desirable. An understanding of property maintenance and tenancy management, along with knowledge of rural communities, is essential to succeed in this role.

We are seeking a candidate who is driven to achieve excellent customer service standards and is passionate about making a positive impact on our residents’ lives. If this sounds like you, we would love to hear from you!

Closing date for applications: 12pm on Friday 5th June 2026
Interviews: Thursday 11th June (in Lower Eashing)

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Please advise if there are any restrictions to your residency in the UK that might affect your right to take up employment in the UK.

English Rural Housing Association is committed to equal opportunities and values diversity in its workforce.

No agencies please.

Interview Date: TBC

Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Alliance Director (EHMP) at Solace Women's Aid.  

You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.

Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.

About the Service

Solace are one of seven members of the Enhanced Mental Health Pathfinder (EMHP) Alliance. The EMHP Alliance aims to improve care for adult victims and survivors of sexual assault and abuse with multiple complex trauma-related mental health needs, enabling recovery, healing and long-term wellbeing. To achieve this, the Pathfinder will strengthen collaboration between statutory and voluntary sector services, improve identification of complex trauma-related needs and develop the capacity and pathways required to deliver timely, sustained and trauma informed support.

About the Role

The Alliance Director (AD) will play a pivotal and inspiring leadership role at the heart of the Alliance Leadership Team, driving the Enhanced Mental Health Pathfinders Alliance forward with clarity and purpose. As a champion of the Alliance’s vision, the AD will be instrumental in turning ambition into impact.

Through dynamic and hands-on leadership, the AD will foster a powerful sense of unity, collaboration, and shared purpose across the Enhanced Mental Health Pathways Alliance. They will lead with energy and conviction, bringing partners together to work cohesively and effectively toward transformative outcomes.

Overseeing every aspect of the Alliance’s planning, delivery, governance, and continuous evolution, the AD will ensure that the Alliance not only operates with excellence today, but is constantly learning, adapting, and strengthening for the future. This is a role that demands both strategic vision and practical action, one that will shape and sustain a bold, collaborative approach to improving mental health pathways and making a lasting difference.

About You

The ideal candidate will be an exceptional, values-driven leader someone who brings not only expertise, but genuine passion for making a difference. You will thrive in navigating complexity, confidently leading ambitious programmes and driving meaningful, system-wide improvement that transforms lives.

With outstanding skills in project management, financial stewardship, organisational coordination, and communication, you will be the driving force that keeps the Alliance both grounded and forward-looking. You will ensure seamless day-to-day delivery, while simultaneously championing bold, long-term transformation and sustainable growth.

This is more than a role, it is an opportunity to lead with purpose, to inspire collaboration, and to leave a lasting legacy across the Alliance and the communities it serves.

What we can offer you

We provide a comprehensive benefits package to all our employees, including:

• Flexible working
• Focus on learning and development (internal career progression and training)
• Generous holiday entitlement
• Employer pension contribution
• Family-friendly leave and enhanced maternity pay
• Access to Inclusion Networks
• Daily clinical debriefing
• Employee Assistance Programme providing free 24/7 support and advice
• Employee Benefits Platform offering staff discounts, benefits and savings
• Flow & Restore yoga classes
• Meditation sessions
• Cycle to Work Scheme

How to apply

When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:

• Values, Behaviours & Competencies
• Knowledge, Experience and Skills

Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.

We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.

This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.

As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.

No agencies.

Could you lead Babbasa into its next chapter?

Babbasa is one of Bristol’s most recognised youth empowerment organisations, supporting talented young people from low-income and ethnically diverse communities to progress into employment, education and enterprise.

Founded in 2010, our name comes from an ancient African word meaning “ordinary people coming together to act as a support bridge.” That belief continues to shape everything we do.

Over the past 15 years, we have supported more than 4,000 young people, built powerful partnerships across business, education and civic sectors, and received national recognition including the Queen’s Award for Enterprise for Promoting Opportunity through Social Mobility.

We are now entering an important new phase.

Following a period of organisational reset and renewal, Babbasa is implementing a bold and focused 2026 strategy centred on:

• A single Integrated Youth Empowerment Programme

• A stronger, values-led organisational culture

• A modernised operating model and digital infrastructure

• Sustainable growth and long-term impact

We are seeking an exceptional Managing Director to succeed our Founding Director and help lead Babbasa through this next chapter with clarity, discipline, compassion and ambition.

About the Role

As Managing Director, you will work closely with the Board, senior team, employees, partners and young people to:

• Provide strategic and operational leadership across the organisation

• Embed Babbasa’s new integrated programme model

• Strengthen financial sustainability, governance and organisational resilience

• Build trusted relationships with funders, employers, civic leaders and community partners

• Support and develop a committed, ambitious team

• Champion Babbasa’s manifesto and values of Kindness, Imagination and Determination

• Act as a visible and credible public leader for the organisation locally and nationally

This is a unique opportunity to lead a respected social mobility organisation at a pivotal moment in its journey.

Who We’re Looking For

We are looking for a values-led and emotionally intelligent leader who combines strategic thinking with strong operational capability.

You may come from the charity, social enterprise, education, youth, public or private sectors, but you will bring:

• Senior leadership experience within an organisation or service

• Experience of leading teams through change, growth or transition

• Strong financial, governance and operational management capability

• Experience of building partnerships, securing funding and/or developing income streams

• Excellent communication and relationship-building skills

• A genuine commitment to improving outcomes for young people

• A collaborative and inclusive leadership style

An understanding of the barriers faced by people living in ethnically diverse and/or low-income communities is vital.

Applicants must have the legal right to work in the UK at the time of application. We are unable to provide visa sponsorship for this role. 

Why Join Babbasa?

At Babbasa, you will join an organisation with:

• A nationally recognised social mobility mission

• Deep roots within Bristol’s communities

• A strong manifesto and values-led culture

• An ambitious and committed Board and team

• Significant opportunity to shape the future direction of the organisation

We believe talent should never be limited by background — and we are looking for a leader who shares that belief.

Additional Information

• 23 days annual leave plus bank holidays

• Pension contribution scheme

• Flexible and hybrid working arrangements

• Evening and occasional weekend representation required

Equity, Diversity & Inclusion

Babbasa is proud to be an equal opportunity organisation. We actively encourage applications from individuals from underrepresented communities and backgrounds. We believe our diversity strengthens our work and helps us better serve the young people and communities we exist to support.

Babbasa exists to ensure that talent is never limited by background. Join us in building a more inclusive and opportunity-rich future.

Teesdale Community Resources (TCR) is looking for a dynamic and values-led Charity Director to provide strategic leadership as the organisation enters an exciting new phase of growth and development.

TCR is a well-established charity at the heart of the Teesdale community. We deliver a wide range of activities, services, and opportunities for people of all ages, with a strong focus on wellbeing, inclusion, creativity, connection, and reducing rural isolation.

Reporting directly to the Board of Trustees, this leading role at TCR will provide strategic vision and governance oversight, develop and grow regional and national partnerships, generate sustainable grant and commercial funding streams, and have overall responsibility for the delivery of the charitable aims.

This is an exciting opportunity to lead a friendly and committed team and shape the continued development of an organisation that makes a real difference within the local community.

Application Process

Please submit:

• An up-to-date CV; and
• A covering letter demonstrating your suitability for the role and how your skills and experience meet the person specification (max 2 sides of A4, font size no smaller than 11).

The Job Description and Person Specification are attached for further information about the role and requirements.

Key Dates

• Closing date for applications: 9th June 2026, 23.55pm
• Interviews expected to take place: w/c 15th June 2026 Please note that dates and timings may be subject to change.

Additional Information

Appointment to this role will be subject to:

• Satisfactory completion of 2 references
• An enhanced DBS check
• Confirmation of the right to work in the UK

TCR is committed to equality, diversity, and inclusion and welcomes applications from all sections of the community. Please let us know if you require any reasonable adjustments to be implemented as part of the application or interview process.