Director of UK Policy and External Affairs

London (Union Street, SE1)

£68,741 per annum plus Inner London Weighting (£3,000)

Permanent, Full Time

London based (3 days minimum) plus regular UK travel

Carers Trust is a major charity for, with and about carers. We work to improve support, services and recognition for anyone living with the challenges of caring, unpaid, for a family member or friend who is ill, frail, disabled or has mental health or addiction problems.

We are currently looking for a Director of UK Policy and External Affairs who will work across all four nations of the UK and ensure that Carers Trust is positioned at the leading edge of policy making and strategic influencing in relation to unpaid carers.

Main aims

• Acting as a senior representative who will inform policymaking, develop our positioning and inform public opinion so that it supports our mission, reflecting the quality and ambition of the work that we do.

• Overall responsibility for all non-devolved policy matters and for all devolved matters in England. You will work closely with the teams in Northern Ireland, Scotland and Wales in order to shape policy and practice.

• As a member of the Senior Leadership Team the Director will oversee a high performing team that lead on our work to shape our external affairs agenda in order that we can be ambitious and effective in our pursuit to Make Carers Count.

The successful candidate will have experience of:

• Experience of working at a senior and national level to influence policy change
• Being an inspiring leader with a collaborative and flexible approach
• Experience of working across a range of complex partnerships and relationships to achieve strategic buy in and commitment.
• A knowledge of policy, best practice and legislation in relation to unpaid carers.

In order to apply, please send a CV which outlines your achievements and a supporting letter (not more than two pages of A4) addressing how you meet the person specification.

Closing date for applications is Friday 13th March (12 noon) with interviews being held on 23rd or 24th March at CarersTrust, Unit 101, 164-180 Union Street, London SE1 0LH.

Second interviews planned for 1st April 2020.

Carers Trust is committed to valuing diversity. 

Carers Trust has a number of measures in place to support the carers in its employment including carers leave.

Charity numbers: England and Wales 1145181, Scotland SC042870.

Asylum Welcome is a respected Oxford-based charity offering support to asylum seekers, refugees and vulnerable migrants, advising them on the asylum process, on day-to-day issues and offering a range of practical help. We are looking for a Director who is:

Experienced and talented - in leading the small staff team to co-ordinate over 100 volunteers delivering our front-line services; in working with trustees to address the strategic priorities of quality, efficiency and sustainability; in managing all aspects of a lively charity.

Forward-thinking - in responding to changes in the circumstances for asylum seekers and migrants, to changes in their needs, and in advocacy locally and nationally on asylum and migration issues.

Please upload a letter of application which specifies how you meet our criteria, alongside your CV.

Interviews likely to be in the week of 23rd March.

Harris Hill are recruiting a National Support Manager on behalf of a Scottish Criminal Justice Organisation that work to create safer and more cohesive communities across Scotland.
This role has responsibility for leading organisational wide projects and managing local services across Aberdeen, Aberdeenshire, Highland & Moray. The office base is flexible, realistically The North East/Moray or Tayside.

Key responsibilities
- support the Director of Operations to lead a number of services over a geographical area.
- To undertake specific projects to support service development, as determined by the Director of Operations
- To lead operational business processes to make sure the organisation delivers outputs that meet service users' needs and stakeholders' needs
- Lead the strategic direction and implementation of services across the organisation, in conjunction with the Director of Operations and the Service Managers.
- Manage and co-ordinate on-going change management ensuring that change projects are initiated, monitored and progressed as agreed.

Experience & Skill
- The successful candidate must have previous experience in an operational capacity leading services and developing teams.
- Previous experience and knowledge of working within criminal/ youth justice and communities would be preferred
- The successful candidate must have strong project management and organisational skills
- The successful candidate must have strong leadership and managerial skills
- The successful candidate must have string relationship building skills in order to build relationships with internal stakeholders and new & existing funders and partners
- The preferred candidate must have strong written and verbal communication skills
- The candidate must have a valid driving licence and the ability to travel on occasions when required

Salary: £38,000 to £40,000, plus pension

Hours: 35 hours per week

Accountable to: Director of Services

Accountable for: Services Managers, Caseworkers, Purple Door team

Permanent

Benefits: 28 days holiday, 8 Bank Holidays and pension

akt is looking for a dynamic person to join our leadership team as our Assistant Director of Services, helping to shape the future of the national charity for lgbtq+ young people experiencing homelessness. Based in our Manchester service centre, you will lead on expanding our Greater Manchester based offer as well as supporting our Director of Services by overseeing the operational delivery of our services to young people across our other three regions. You will ideally have a strong background in housing and homelessness.

Job summary:

To provide management and leadership for the organisation’s direct service offer to young people: strengthening and developing our position as the national LGBT youth homelessness provider

Key Tasks:

• As day to day operational lead for akt’s services, oversee the re-shaping and effective delivery of our offer to young people nationally
• To ensure the effective design and delivery of akt’s digital offer to young people
• Be responsible for managing the Services Team managers and providing oversight to the management of the direct delivery team
• Lead on the forthcoming programme to redesign / develop our offer across the north of England, including the expansion of our Purple Door housing project
• To lead on the management of contracts and partnerships relating to our services
• To lead on the performance management of our service delivery
• To deputise for the Director of Services when requested and to undertake the role of deputy safeguarding lead nationally
• In this national role, to undertake regular travel between akt’s bases and also to other locations in developing akt’s national footprint
• In conjunction with the Director of Services, liaise with and brief Trustees, as appropriate, including attending Services Committees and Board meetings

Senior Management Team Responsibilities:

• To be a public leadership figure for the organisation in the North at external and internal events and deputise for the Director of Services when requested
• In partnership with the Director of Services, identify and develop business opportunities to ensure the growth and sustainability of the organisation, to include developing strategic partnerships nationally to ensure the growth of our services
• As a member of the Leadership Team, contribute to strategic planning and business development, including supporting the Chief Executive in facilitating the process of establishing the business plan and strategic plan
• Work in partnership with the Director of Services to implement the delivery of the strategic plan as agreed by the board
• Take a leadership role in promoting the organisation and representing the organisation effectively to external stakeholders
• Work with the Director of Services to ensure that the Board receives appropriate advice and information on all relevant matters to enable akt to fulfil its governance responsibilities
• Undertake any other tasks that may be requested, commensurate with the nature and level of the post and as may be required by the Director of Services

Performance Management:

Performance in the role will be assessed against key performance indicators and other targets relating to the organisation’s business plan.

Other Responsibilities:

• To represent akt appropriately and effectively at all times
• Comply with akt’s policies, procedures, management and monitoring systems
• To organise and participate in some events out of hours, e.g. fundraising and publicity events
• Other duties commensurate with the nature of the post
• Act as a Deputy Safeguarding Lead

All akt employees are expected to demonstrate a commitment to the values, codes of practice and involvement of young people, which underpin and govern our work

Person Specification

Essential:

• Significant demonstrable experience in a housing or homelessness setting
• Experienced manager with proven track record of success, excellent time management skills and the ability to meet tight deadlines and work under pressure
• Natural leader, capable of innovative thinking and the ability to inspire others
• Experience of managing targets and developing operational plans for a team/department
• Proven experience of partnership working and stakeholder management
• Strong budget management skills
• Ability to review and manage service delivery risks, implement change and ensure the development of an effective team/department
• Proven experience in managing change, achieving objectives and establishing and implementing innovative solutions
• Experience in contract management
• Demonstrable strong team-work skills
• Ability to negotiate, influence and persuade others in complex situations to achieve required outcomes
• Excellent communication skills, both verbal and written – including the ability to interpret complex information and advise clearly and concisely to a range of audiences
• Flexibility to undertake national travel and evening and weekend working
• Direct experience of preparing high-quality written work in a professional environment
• Excellent information technology skills

Desirable:

• Relevant qualification in housing, social work or equivalent
• Experience of working within a senior management team
• Experience of negotiating contracts and partnership working with the statutory sector
• Knowledge and understanding of the issues facing young LGBTQ+ young people
• Degree-level education or equivalent
• Lived experience of homelessness
• Experience of leading and managing a multi-site department
• Knowledge of the issues facing young LGBTQ+ homeless people, including the consequences of vulnerability and poverty, intersectional identities and multiple disadvantage.

At AKT we are fully focused on equality and believe deeply in diversity, we are committed to our team reflecting the diverse community we serve. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, disability or age. We particularly encourage applications from BAME, transgender identities and disability groups, who are currently under-represented within AKT. We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, on commencement, or once in post.

To manage, lead, shape and develop SCT’s frontline services including all aspects of our ‘Recovery Hub’, Drop-in and service user involvements in SCT’s social enterprises.

See attached Job pack for further details.

Please complete the application form and send a copy of your CV.

Candidates selected for interview will be contacted on Monday 2nd March 2020

Informal Interviews will take place on Friday 6th March 2020

Final Interviews will take placeon Wednesday 11th March 2020

We are looking for a Head of Information and Support Services to lead on developing and delivering excellent support and information services which meet the needs of people affected by blood cancer.

The successful candidate will have experience of developing and managing a diverse range of information and support services. You’ll have exceptional interpersonal skills and be emotionally resilient, hardworking and understand the value your role brings to the blood cancer community.

This role will provide leadership to the team ensuring they are able to manage competing priorities and challenging deadlines. The postholder will be a strong advocate for patients, understand their needs and ensure that as an organisation our services continue to meet these needs. They will be able to identify and develop new opportunities, but also ensure we continue to meet the day to day demands of delivering our existing services. They will be required to develop relationships and a collaborative approach with other teams in the organisation, particularly our research and policy and fundraising teams.

If this role sounds like the role you are looking for and you feel you have the knowledge, skills and experience we need, please apply with a covering letter setting out how you match the requirements of the job specification along with a current CV by:

9am on Thursday 5 March 2020

Please note applications will be reviewed on receipt and if a suitable candidate is appointed we may bring forward the closing date of this role at our discretion.

Job Title:  Director of Patient Support Services

Hours/Contract:  Full time/ permanent (37.5 hours per week)

Salary:  £60k - £70k

Location: Alton, Hampshire (will be required to work away from base and with the flexibility for home working)

We are working in partnership with Kidney Care UK, the leading kidney patient support charity in the UK, providing practical, financial and emotional support for kidney patients and their families, and campaigning to improve kidney care services across the UK.

The charity is now seeking to appoint a Director of Patient Support Services to lead the strategic, financial and operational management of Kidney Care UK’s suite of patient support services to maximise patient outcomes and wellbeing through the delivery and development of existing services; as well as developing new patient support services.  You will also support the Chief Executive in development of the Charity’s overall strategic direction going forward, as one of the UK’s leading patient support charities.

The successful applicant will be a member of the Senior Management team reporting to the Chief Executive, with the following skills and experience:

• At least five years’ experience of developing and delivering patient/ carer support services across health or social care
• Experience of working for a charity or health related organisation
• Experience of managing in a patient support or health/ care setting
• A track record of successfully managing large teams across multiple sites/ locations
• Experience of developing and managing strong relationships and partnerships with external organisations, bodies and stakeholders
• Understanding of the commissioning and delivery of patient care services in the UK
• Experience of managing change and translating strategy into practice in a patient care setting.

We are seeking a self-motivated individual with excellent people management and interpersonal skills.  You will have a proactive, innovative and collaborative approach with commitment and passion to delivery excellence, patient support and care.  Experience of kidney care is desirable rather than essential.

If you have the qualities we are looking for and would like to play a central role for Kidney Care UK, please email your CV and Supporting Statement to Jill Livingstone, Associate Director, Charisma Charity Recruitment quoting our reference JO1738.

Closing date for applications: 10 March 2020

Interview date: week commencing 23 March 2020

Crisis is the national charity for homeless people. In 2018 we published a plan to end homelessness, and this now provides the framework for the work of Crisis over the coming years.

The Director of Corporate Services is a hugely important role for Crisis, enabling us to build on our growth and impact in recent years with the right financial strategy, systems, technology, premises and planning processes. This is not a CFO role with some functions bolted on; this is about leadership and creating the environment that enables our staff and volunteers to be their very best in bringing about the end of homelessness at an individual and national level. Crucially, it is also about role-modelling our values and contributing to the development of our culture.

Over recent years, Crisis has grown considerably and now has an annual turnover in excess of £50m. The Director of Corporate Services is at the heart of ensuring that this growth enables the organisation to deliver greater impact, delivering the 2018 – 23 strategy as a thriving organisation with excellent infrastructure and facilities for our members, staff and volunteers, an approach to risk that facilitates innovation and adaptability, effective governance and a clear approach to planning and performance and impact measurement.

The successful candidate will be a qualified accountant, and will need to demonstrate:

• Proven experience in a leadership role;
• An ability to provide strategic leadership to multi-disciplinary teams;
• Experience at Board level and ability to work in collaboration with Trustees and colleagues.

This is an exciting opportunity for the right individual. We are seeking someone fearless, independent and inspiring. You will be a confident, dynamic and engaging individual with excellent communication skills and confidence to operate at the highest levels. We welcome applications from a wide range of backgrounds; experience in both Commercial and Not For Profit sectors would be an advantage. This is an exciting opportunity for the right individual. 

Please see the job description for a fuller list of responsibilities. If you feel you have the skills and experience to succeed in this role we very much look forward to hearing from you. 

Please submit your CV, with a supporting statement describing why you would be the best person to join this team and make Crisis the best it can be. For an informal conversation about the role please contact Bryony Feeney via the Allen Lane agency website.

S V 2 and LimeCulture are looking for a National ISVA Coordinator (for Hard to Reach Groups).

S V 2 is a Charity working in partnership with Derbyshire Constabulary, NHS England and Derbyshire County Council to provide support for victims of rape and serious sexual assault at Millfield House, a Sexual Assault Referral Centre (SARC) based in the middle of the County.

S V 2 are working with LimeCulture and partners within the police to develop an innovative national service for victims of sexual violence from hard to reach groups. This is currently a 12-month temporary position with the potential for extension beyond the pilot phase.

We are looking for an experienced, highly motivated Independent Sexual Violence Adviser to provide an empathic and pro-active support service to hard to reach groups, via a National Advice Line, to victims of sexual violence aged 18 + and their families/advocates.

This is an exciting opportunity for a self-motivated and enthusiastic ISVA to develop a new project.

The is full time position working 37.5 hours per week to be worked Monday to Friday 9am to 5pm.

This position comes with an unqualified salary of £23,038, increasing to £25,538 per annum once qualified. With 27 days annual leave per annum plus Bank Holidays.

To apply for this post, you will need:

• Five GCSEs Grade C or above or a higher level qualification

• Two year’s direct practice in managing complex client cases including safeguarding

• Experience of building relationships with partner services and other professionals

• To be a team player, excellent communicator and flexible in approach, attitude and work.

• Experience of project development

• Driving licence and access to a car with business insurance

It will be necessary for you to apply for a Criminal Records Bureau Disclosure and be subject to Police Vetting as a requirement for this position.

Applicants should register their interest by clicking the ‘apply on line’ button and attaching their CV. We will then contact you and provide you with an Application Pack.

Closing date for completed applications is 3rd March 2020. If application is successful, interviews will be held on 12th March 2020.

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Our innovative education, employment, housing and well-being services address individual needs and help homeless people to transform their lives. We measure our success and can demonstrate tangible results and value for money.

About the role
Crisis is recruiting for a D.I.Y and Skilled Trades Tutor to develop and deliver an engaging and varied programme for members across Birmingham. This is a great opportunity that will give the post holder the chance to deliver activities in your specialist area as well as planning and overseeing the delivery of high-quality programmes that will support members to leave homelessness for good.

You will be responsible for developing a diverse programme to include technical skills to support homeless and vulnerably housed people to develop their confidence, self-esteem and inter-personal skills.

About you
To succeed, you will have a formal qualification and demonstrable experience of at least one of the following (but not exclusive) areas; painting and decorating, carpentry and joinery, horticulture, plastering, CSCS, as well as holding or working toward a practical teaching or assessment qualification. The role would be ideal for an ex or current trades person; who wants to help and support vulnerable individuals to learn and develop new skills.

You will also be committed to empowering homeless people through the development of life and social skills and participation in engagement and learning activities. You will need an understanding of the issues affecting homeless people or have experience of working with vulnerable clients in a similar setting.

Benefits
As a member of the team you will have access to a wide range of employee benefits including: 

• Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
• Mandatory pension scheme, with an employer contribution of 8.5%
• 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How to apply
If this sound likes the opportunity for you, please submit a CV and cover letter addressing how you meet points 1,2,3,4 and 6 only of the person specification. 

If you need to request an application in an alternative format, please contact the HR Team, contact details can be found on our website.

Closing date: Thursday 5 March 2020 (23:59)

Interviews will be held on Monday 16 March 2020

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

For more information about our work please visit our website.

Registered Charity Numbers: E&W1082947, SC040094

Hearing Dogs for Deaf People and Hearing Link are looking for a full-time Manager to work at our Head Office, based in Saunderton.

The successful candidate will be responsible for heading up the people-centered, non-canine generated support services team, which is part of the expanding hearing loss services team. The role includes the planning, co-ordination, delivery and evaluation of a range of services throughout the UK.

The successful applicant will have exceptional communication and relationship development skills, the ability to work as part of a complex and dynamic team and thrive on spending time with people of all types. Experience of training, coaching and mentoring others is desirable as well as a thorough understanding of the challenges faced by those with hearing loss.

Experience of working with volunteers is not essential, however, a good understanding of how peer-to-peer support programs work is necessary and an ability to understand the volunteer-charity relationship.

UK-wide travel will be a requirement of the post due to the diverse geographical nature of our volunteers and staff.

To apply, please visit our website via the apply link.

Closing date: 13th March 2020.

Please state your availability to interview from 23rd March and your current notice period within your application.

We are working with a national charity who offer support and advice services to young people and their families. They help young people over come barriers, and offer a range of support services to them and their beneficiaries. These include; their helpline and children and family support.

They are now looking for a Deputy Director of Support Services to lead on all issues related to support and advice, and to implement their ambitious strategy in relation to support services UK wide.

You will continue with their good work; improving the organisations information sharing, support and advice services, and work collaboratively with Scotland and Northern Ireland teams. This role will directly manage a team of 4, and indirectly a team of 30.

They are looking for someone who;

• Has extensive knowledge of the education, welfare or advice services.
• Significant senior management experience, delivering national family support, or advice services within the third or private sector.
• Business planning skills, with the ability to manage, guide and support a major function.
• Experience of developing and rolling out relevant service models.
• Operational management experience at senior level - including planning, process mapping, monitoring KPI's and impact reporting.

With specific responsibility for leading the continuous improvement of our Care and Bereavement Services, the Head of Hospice services will provide high quality dynamic and inspiring leadership to our teams, and as part of the Senior Team will work to ensure we deliver our strategic aims, specifically ‘We Provide Exceptional Care and Support’.

As Head of Hospice Services you will:

• Provide effective leadership to the Care and Bereavement teams at KEMP Hospice, to enable the provision and maintenance of the highest standards of care and support, embedding an ethos of quality improvement
• On behalf of KEMP Hospice, to hold the positions of CQC Registered Manager, Accountable Officer for Controlled Drugs and Caldicott Guardian.
• As part of our Senior Team, you will provide visible professional and consultative leadership across the organisation, and in particular for the Care and Bereavement teams, to ensure a positive and supporting culture
• Be focused on quality of care and the improvement of the outcomes and experiences of our patients and clients
• Represent KEMP and network at local and regional level, positively promoting and sharing our best practice and ensuring that we are involved and up to date with all relevant health and social care developments
• Efficiently and effectively manage resources and clinical budget
• Develop and build the professional workforce in line with service needs
• Ensure compliance with registering bodies, including Care Quality Commission in the role of Registered Manager and other lead roles as set out in this job description
• Develop, implement and evaluate innovative models of care delivery to meet the changing needs of the people who use our services
• Work alongside your colleagues in our Senior Team to ensure we achieve our strategic aims
• Promote and support evidence-based practice and actively encourage research initiatives within KEMP and externally

Service Director  - Health and Social Care
 

Salary: £55,825

We aim to make people’s lives better. Do you?

Framework is a registered charity delivering housing, support, health and employment services to people with a diverse range of needs. We assist rough sleepers and those who need help to keep their home. We support excluded youngsters as they make their way into adulthood and those starting or returning to work.  We provide access to treatment for people with mental health issues, those misusing alcohol or illegal substances, and join up services for homeless people with multiple and complex needs. 

Through approximately 70 services across the East Midlands, Framework is both a safety net and a platform for change. Each year more than eighteen thousand people approach us for help.  Responding to their needs, respecting their choices and empowering them to achieve, we aim to make life better for our service users and those around them.

We are seeking an additional member of our Senior Leadership Team to further enhance and expand this work.  Reporting to the Operations Director, our new Service Director - Health and Social Care will lead the delivery of our specialist health and social care services, which include a holistic substance misuse treatment service, a specialist care home and an innovative and high-performing in-patient detoxification unit.  Growth and development of these services and new ones is a key part of our future strategy.

If you have the attributes to meet this challenge we would love to hear from you. This is an opportunity to join an organisation driven by values that takes responsible risks to tackle poverty, injustice and exclusion. We would support your professional development, involve you in our biggest decisions and give you the autonomy to make a real difference to the lives of others.

Experience of leadership in the health or care sectors is essential.  You will be our ‘go-to’ person, in-house expert and organisational lead in matters of health and social care.  Above all, we need someone whose concern for those we exist to serve will drive innovation and service development in their best interests.

Should you have any questions in regard to the position please contact Tracy Lowe Sheppard, HR Transactional Manager.
 

The closing date for applications is midnight on Tuesday 3rd March 2020.  Shortlisting will take place on Wednesday 4th March 2020 and Interviews will be held on the Friday 13th March 2020.