Victim Support is looking to recruit a victim focussed Administrator internally known Administrative Officer to work at their busy National Contact Centre.

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

This role will be supporting the current work for the Victim Support National Contact Centre. It will provide high quality administrative support including information and analysis. The successful applicant will need to be able to readily adapt to change and carry out duties as may reasonably be required.

To be successful in this role you will require experience of delivering high quality administrative support, knowledge of administrative procedures, working to agreed standards, proficiency in Microsoft Office, ability to communicate effectively and the ability to work collaboratively as part of a team.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans, and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are marked in the person specification as A. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.

VS are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

We reserve the right to close this advert early should we receive enough suitable applications

Victim Support is looking for a full-time victim focused Caseworker internally known as Specialist Support Caseworker for their external services in the busy National Contact Centre based in St Mellon's, Cardiff.

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System.. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

The main purpose of the role is to provide confidential information and support for victims and witnesses who contact the centre in relation to our Fraud support work with banks and financial institutions, victims of Sexual Misconduct and Bullying and Harassment and our health care regulators.

The role of a Specialist Support Caseworker is one that you can make your own and your prior experience, either from work, university or your personal life will be considered during screening so please do apply even if your skills and background are not an ideal fit. An ideal candidate will have experience of supporting victims and or witnesses and be aware of the challenges and barriers that victims of crime can face when recovering from their experience of crime however this is not essential as you will receive a comprehensive training package as part of your induction process. What is essential is that you are solution focused, have resilience to manage the challenges that come with this work and look to learn from and work closely with the rest of your team.

To be successful in the role, you will have knowledge and understanding of relevant agencies and resources, the importance of confidentiality and safe working practice as well as the impact of Fraud and Sexual harassment and Violence. You will have the experience of supporting victims and vulnerable people. You will be able to communicate effectively, verbally and in written form, including telephone skills. You will be able to deal sensitively with challenging and emotionally charged situations, demonstrating empathy and controlling your own emotions. You will also be able to demonstrate a strong customer services focus.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are outlined in the person specification under essential and tested area. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

We hold the right to close this job early should we have enough suitable applicants

Victim Support is looking for a full-time and part-time Victim Care Officers based in Rumney Police Station, Cardiff.

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

The purpose of this role is to support victims, ensuring that South Wales Victim Focus realise their aim of helping people cope and recover from the effects of crime. South Wales Victim Focus serves diverse communities, many of whom experience a range of barriers that may impact on their ability to cope and recover from what they have experienced. These can include financial distress; social isolation; reduced mobility; mental and physical health issues; substance use and lack of opportunity. South Wales Victim Focus aims to identify what matters to service users and empower them to take control of their journey.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against the shortlisting criteria, which are outlined in the person specification under essential and tested area.

In order to apply, please create a profile in our website (jobs section), complete and submit an online application form. If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities

Applicants should indicate their preference for either full-time or part-time role within their supporting statement. We reserve the right to close the vacancy early should we receive suitable applications.

Engagement Manager – Enterprise Directorate
FTC until 30 June 2022
Job ref: V368
Start date: As soon as possible
Hours/Days per week: 35 hours per week – (Flexible days/hours)
Salary: £24,000 FTE
Location: Homebased in Newport, Wales – Occasional travel outside of this region
Closing date: Friday 21 January 2022 – noon
Interview date and Location:  Virtual interviews will be held between 26-28 January

Volunteering Matters

Volunteering Matters use the unique power of volunteering to bring people together and build stronger, more resilient communities across the UK.  We bring people together to resolve some of society’s most complex issues.

About the Enterprise Directorate

Our Enterprise Directorate is the entrepreneurial arm of Volunteering Matters. Our team provides commercial services centered on volunteering and training to a range of UK leading businesses. We currently have two established services; Employee Volunteering and Get The Gen.

Employee Volunteering (EV)

We work with UK businesses acting as a broker to manage their internal employee volunteering programmes. We create and deliver community led volunteering opportunities for their employees that also align with their Corporate Social Responsibility or business aims.

Role Overview

We are looking for a passionate dynamic Engagement Manager to join our national team covering Newport and surrounding area.  The right candidate would be someone who can work flexibly and demonstrate an understanding and commitment to our organisational values. The Engagement Manager will work as part of the national (and local Welsh) Employee Volunteering team working with corporate clients and community partners in Newport, creating and delivering team and individual volunteering events both off and online.

For more information, please refer to the job description

 Our Values & Way of Working:

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

Diversity & Inclusion:

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments:

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills and attributes” section of the job description.

To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact our HR team for more information.

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise (Scotland), Show the Salary, Salary History.

To Apply:  Please visit our website 

Engagement Manager – Enterprise Directorate
FTC until 30 June 2022
Job ref: V365
Start date: As soon as possible
Hours/Days per week: 35 hours per week – (Flexible days/hours)
Salary: £24,000 FTE
Location: Homebased in Rhondda Cynon Taf, Wales – Occasional travel outside of this region
Closing date: Friday 21 January 2022 – 12 noon
Interview date and Location:  Virtual interviews will be held between 26-28 January

Volunteering Matters

Volunteering Matters use the unique power of volunteering to bring people together and build stronger, more resilient communities across the UK. We bring people together to resolve some of society’s most complex issues.

About the Enterprise Directorate

Our Enterprise Directorate is the entrepreneurial arm of Volunteering Matters. Our team provides commercial services centered on volunteering and training to a range of UK leading businesses. We currently have two established services; Employee Volunteering and Get The Gen.

Employee Volunteering (EV)

We work with UK businesses acting as a broker to manage their internal employee volunteering programmes. We create and deliver community led volunteering opportunities for their employees that also align with their Corporate Social Responsibility or business aims.

Role Overview

We are looking for a passionate dynamic Engagement Manager to join our national team covering Rhondda Cynon Taf and surrounding area.  The right candidate would be someone who can work flexibly and demonstrate an understanding and commitment to our organisational values. The Engagement Manager will work as part of the national (and local Welsh) Employee Volunteering team working with corporate clients and community partners in Rhondda Cynon Taf, creating and delivering team and individual volunteering events both off and online.

For more information, please refer to the job description

 Our Values & Way of Working:

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

Diversity & Inclusion:

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments:

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills and attributes” section of the job description.

To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact our HR team for more information.

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise (Scotland), Show the Salary, Salary History.

To Apply: Please visit our website 

Volunteering Matters

Everyone in the UK should have the opportunity to thrive.  So we bring people together to overcome some of society’s most complex issues through the power of volunteering.

We partner with communities to overcome adversity, tackling social isolation and loneliness, improving health, developing skills and opportunity and making sure young people can lead change. And because we’re a national charity, we do this at scale, sharing our expertise and building partnerships to make an even bigger impact. 

We turn local knowledge and energy into action and progress, building stronger communities and a better future for all. 

Newport 360

This is a new local partnership of specialist providers coming together to increase opportunities for economically inactive and unemployed people in Newport. Our local partners is Mental Health Matters Wales (MHMW), alongside some of our own national programmes. Each partner will offer different activities to complement mainstream back-to-work provisions in Newport. Our collective goal is to help people, from school leavers to older adults, level-up their prospects of engaging with education, employment, or training.

Purpose of the role

We are looking for an enthusiastic Project Coordinator to join the Wales team.  The right candidate would be someone who can work flexibly and demonstrates an understanding and total commitment to our organisational values.

As Project Coordinator, you will help build our local portfolio of referral organisations, receiving and processing eligible referrals and arranging volunteer placements and other activities for people who are economically inactive or unemployed in the Newport area.  As part of a fast-paced project, you will be supported by a small team, all working together to meet the project’s aims, objectives, outcomes and targets.  

As Covid restrictions ease in Wales, travel throughout Newport may be required.

Key Duties:

1.Recruit, interview, induct, train and support participants and volunteers.

2.Work closely with partners/referral agencies to ensure a steady flow of participants into the projects.

3.Manage the matching/placement of participants and volunteers, facilitating and delivering activities where appropriate.

4.Ensure monitoring evidence and impact data is collected to measure progress against agreed outcomes

5.Promote the project through a range of techniques, instigating referrals and encouraging partnership.

6.Maintain effective relationships with stakeholders and project partners on a day-to-day level.

7.Prepare reports to project team, based on agreed outputs and targets.

8.Risk assess activities, carrying out regular reviews.

9.Contribute to joint working and teamwork across Volunteering Matters.

Experience/Skills and attributes:

1.Experience of working in a people-focused environment.

2.Ability to motivate and engage people.

3.Experience of working in partnership with other agencies.

4.Excellent written and verbal communication skills.

5.Excellent organisational skills and the ability to prioritise a demanding workload, the ability to work under pressure and to deadlines.

6.Ability to assess risk and carrying out risk assessments

7.Evidence of good administrative and IT skills and the ability to maintain project monitoring, administrative and financial records.

8.Understanding of and commitment to Equal, diversity and inclusion.

9.Understanding of and commitment to Data Protection and confidentiality.

Desirables:

1.Ability to speak Welsh or a willingness to learn.

Qualifications:

Relevant experience and values alignment is more important for this role than specific qualifications.

Other:

Location: This role is homebased however the successful candidate must be able to travel regularly throughout the local authority area and to neighbouring authorities on occasion.  The postholder will require good internet access to enable remote working, and a suitable home office space.  IT equipment and infrastructure will be supplied.

Our Values & Way of Working:

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

Diversity & Inclusion:

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments:

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills and attributes” section of this job description.

To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application 

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise (Scotland), Show the Salary, Salary History.

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

To Apply

1) Prepare an up-to-date CV

2) Prepare a cover letter, detailing why you believe you are the right person for this position.  Your cover letter is a key part of our shortlisting process.  This is an opportunity for you to outline your experience, skills and credentials which relate to the post. 

3) Complete our Recruitment Monitoring Form

Benefits

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.  

If you would like to have a discussion with the Hiring Manager prior to submitting your application, please request this

An exciting opportunity has arisen for a passionate and self-motivated Community Fundraiser to join our welcoming fundraising team.

The successful candidate will be achieving and gaining additional funds to directly improve the impact we can have for people with a learning disability across the United Kingdom.

This is a permanent and full-time position with 37.5 working hours per week, Monday – Friday. The nature of community fundraising is that there will be occasional evening and weekend work, for which time off in lieu will be given.

The role is home based with travel expectations covering Wales and the West (Including Bristol, Wiltshire, Somerset, Devon and Cornwall), the Area Fundraising Manager will be directly responsible for the strategic direction, planning and day-to-day management of all community fundraising for your geographical area.

Within this role, you will achieve agreed fundraising targets for the area through effective management, support and cultivation of both existing and new regional supporters including: individuals, groups, associations, local corporates and schools whilst maximising the current portfolio of Mencap Owned Products. You will research, identify and develop new community fundraising opportunities, areas of potential support and build a robust regional pipeline.

At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!

Key skills and requirements (essential):

• The ability to develop, implement and monitor strategic plans, present budgets and interpret financial information
• The ability to research, assess and initiate new opportunities within the context of an overall plan
• Able to recruit, develop and train, motivate and manage individuals and teams of Volunteers to give their very best
• Able to use interpersonal skills in order to engage effectively with others, understand what motivates them and respond appropriately
• Written communication skills and a high level of numeracy to be able to produce business plans, monthly reviews, press releases, letters, presentations and other similar documents
• Excellent verbal communication skills, to be able to deliver presentations and give local media interviews
• Able to work as part of a team, to see and understand the national picture and to contribute effectively to team plans and goals
• IT literate – use of word-processing, spreadsheets PowerPoint and databases
• Experience of working in community fundraising and delivering or exceeding income targets

Please read the full role profile to see a more extensive list of essential skills and experiences required for the role.

This role will close for shortlisting on Sunday 30th Jan. If you have the relevant skills and experiences we are looking for and this opportunity sounds like the perfect role for you, please click the “Apply” button to express your interest and to begin the application process.

Please ensure you provide a bespoke and up-to-date CV that demonstrates all your experience and skills relevant for this position and tells us what you could bring to Mencap.

We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website.

Benefits

As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.

• 32 days holiday (including bank holidays) increasing to 35 days with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
• Service related sick pay when 6 month probation is completed
• Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
• Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
• Loans for debt consolidation, bikes, computers and phones when you have been with us for 6 months
• Interest free season ticket loans
• Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
• Free access to round the clock employee assistance program for advice and support
• Quarterly award scheme and recognition at every 5 years through our YouRock program
• Access to award winning training and development

*T&C's apply based on contract

About Mencap

We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.

Our work includes;  

• providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
• providing advice through our help lines and web sites
• campaigning for the changes that people with a learning disability want

Title: Assistant Retail Manager
Salary: £9.50 per hour
Hours/Contract : Part time - 21 hours per week
Contract Type: Permanent
Based: Marie Curie Shop, Cowbridge Road
Closing date: 2nd February 2022
Interview date: TBC

We are currently looking for someone with a strong retail background to join our stores team. You will be supporting the achievement of sales within the shop. Using best charity retail practice, creative flair, and an ability to lead by example, you will support the team to create an inviting shop which encourages sales and promotes excellent customer service.

What we are looking for:
- Excellent customer service skills with an ability to communicate with tact and discretion
- Comprehensive retail management experience, preferably in fashion/clothing, with experience of cash handling and financial management procedures (including completion of sales records)
- Strong leadership skills with proven line management experience
- A compassionate individual with a passion for the Marie Curie brand

What's in it for you:
- Continued access to NHS Pension Scheme (subject to eligibility)
- Marie Curie Group Personal Pension Scheme
- Season ticket loan
- Loan schemes for bikes; computers and satellite navigation systems
- Continuous development
- Industry leading training programmes
- Employee Assistance Programme
- Flexible Working

Click here to view our full job description

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

This role will be subject to receiving a satisfactory Basic criminal record check.

We reserve the right to close this vacancy early. Agencies need not apply.

Run 4 Wales, the events team behind some of Wales’ biggest mass participation events, including the Cardiff Half Marathon, is looking for an enthusiastic Volunteer Coordinator to join their busy team, working with one of the biggest volunteer teams in Wales. 

Volunteers are essential to the success of our events and we couldn’t do it without them. The Volunteer Coordinator will focus on the day to day running and development of the current volunteer programme as well as supporting and managing our volunteers in their roles at our events.

The Volunteer Coordinator will be an integral part of the event operations team which currently deliver the Cardiff Bay 10km Run, Newport Wales Marathon and 10km, Porthcawl 10km, Barry Island 10km, Dell Technologies Management Challenge and the Cardiff University Cardiff Half Marathon. 

Experience in managing volunteers is essential. The successful candidate must be able to demonstrate excellent interpersonal and strong organisational skills, time management, organisation, customer service, project and planning experience. Previous on-site outdoor event experience is an advantage.

Alongside the Head of Event Delivery, the successful candidate will be responsible for planning, coordinating, delivering an established volunteer programme and ensuring a consistent delivery of Run 4 Wales’ objectives to deliver high quality sustainable mass-participation events.

This is a rare opportunity to work for a growing and forward-thinking company, who reward hard work and commitment with an engaging and flexible working environment.

This is a full-time position, working Monday – Friday during regular office hours (9am to 5pm) as well as event weekends.

What we offer staff:

We’re a close-knit team. We pride ourselves on creating a truly unforgettable experience for the tens of thousands of people who attend our events each year.

We love what we do and approach our ambitious goals with hospitality, humour and a unique set of shared values.

As well as a rewarding career, we offer a range of benefits:

• Generous holiday allowance, for a healthy work/life balance
• Time off in lieu given for any weekends work
• 3 additional paid days off over the Christmas holidays
• Part and flexible working opportunities
• Company handset and calls/data
• Flexible options for parents or those looking to take the trip of a lifetime
• Flexible working arrangements
• 40 hours of training and development available for every team member
• Generous Company pension scheme
• Enhanced maternity, paternity and adoption pay available
• Tax-efficient scheme for childcare vouchers, bikes and clothing
• Showers available for those choosing to run, walk or cycle to work
• Confidential independent counselling and advice
• Three days a year to give back to the community
• Free annual eye test

JOB DESCRIPTION 

VOLUNTEER COORDINATOR

• Maintain and develop a recruitment strategy to attract a high calibre and quantity of volunteers to achieve set targets across all events.
• Develop the Extra Miler brand and volunteer programme with innovative ideas to engage our volunteers and wider audience.
• Manage volunteer enquiries and data via the volunteer management system (Rosterfy) as well as email, phone, website and social media.
• Manage and recruit volunteer leads, paid supervisors, co-ordinators and groups of volunteers.
• Create event briefings, role descriptions, training, newsletters and pre-event communication to inform volunteers/supervisors and maintain their commitment and motivation.
• Work closely with the Event Manager and Race Director to develop volunteer, stewarding and course resource/marshalling plans.
• Prepare a volunteer plan, schedules and event documentation to ensure the safe and successful delivery of events.
• Event day supervision of all volunteers, their supervisors and the functional/delivery areas they are supporting - eg Water Stations, Bag Drop areas etc
• Pack event equipment for event volunteers and set up the volunteer hub at all events.
• Prioritise tasks when under pressure an demonstrate an ability to quickly adapt to changing situations.
• Develop a strong working knowledge of Run 4 Wales events with the aim of continuing to improve the events according to the company’s ethos and ambitions.
• Manage and monitor a set budget.
• Assist and support other staff in event coordination.

SKILLS & EXPERIENCE

ESSENTIAL

• Experience managing volunteers and delivering a successful volunteer programme
• Ability to work event weekends
• Experience recruiting volunteers from different sectors of the community
• Experience of management tools, processes and practices
• Excellent communication and interpersonal skills, with strong attention to detail and accuracy
• Excellent time management and organisation and evaluation skills
• UK driving license and willingness to drive company vehicles
• Ability to multi-task and work flexibly across different project areas
• Must enjoy and work well in a team environment
• Excellent IT skills on a range of software

DESIRABLE

• Event experience and a good knowledge and understanding of sporting events
• Knowledge, experience or qualifications of event health and safety practices
• An interest in an active lifestyle
• Welsh speaking

CRYNODEB O'R SWYDD

Mae Run 4 Wales, y tîm digwyddiadau sy’n gyfrifol am rai o ddigwyddiadau cyfranogaeth dorfol mwyaf Cymru – gan gynnwys Hanner Marathon Caerdydd – yn chwilio am Gydlynydd Gwirfoddolwyr brwdfrydig i ymuno â’u tîm prysur ac i weithio gydag un o’r timau mwyaf o wirfoddolwyr yng Nghymru. 

Mae gwirfoddolwyr yn hanfodol i lwyddiant ein digwyddiadau ac ni fyddem yn gallu eu cynnal hebddyn nhw. Bydd y Cydlynydd Gwirfoddolwyr yn canolbwyntio ar redeg a datblygu’r rhaglen wirfoddoli bresennol o ddydd i ddydd, yn ogystal â chefnogi a rheoli ein gwirfoddolwyr yn eu rolau yn ein digwyddiadau.

Bydd y Cydlynydd Gwirfoddolwyr yn rhan annatod o dîm gweithrediadau’r digwyddiad sydd ar hyn o bryd yn cynnal Ras 10K Bae Caerdydd, 10K a Marathon Casnewydd Cymru, 10K Porthcawl, 10K Ynys y Barri, Her Dell Technologies Management a Hanner Marathon Caerdydd Prifysgol Caerdydd. 

Mae profiad o reoli gwirfoddolwyr yn hanfodol. Rhaid i’r ymgeisydd llwyddiannus allu dangos sgiliau rhyngbersonol rhagorol a sgiliau trefnu cadarn, yn ogystal â phrofiad o reoli amser, gwasanaeth i gwsmeriaid, a chynllunio a chyflawni prosiectau. Mae profiad blaenorol ar safle digwyddiad awyr agored yn fantais.

Ochr yn ochr â’r Pennaeth Cyflawni Digwyddiadau, bydd yr ymgeisydd llwyddiannus yn gyfrifol am gynllunio, cydlynu, darparu rhaglen wirfoddoli sefydledig a sicrhau bod amcanion Run 4 Wales yn cael eu cyflawni’n gyson er mwyn darparu digwyddiadau cyfranogaeth dorfol cynaliadwy o ansawdd uchel.

Mae hwn yn gyfle prin i weithio i gwmni blaengar sy’n tyfu ac sy’n gwobrwyo gwaith caled ac ymrwymiad gydag amgylchedd gweithio hyblyg a difyr.

Swydd amser llawn yw hon sy’n cynnwys gweithio o ddydd Llun i ddydd Gwener yn ystod oriau swyddfa arferol (9am - 5pm) yn ogystal â phenwythnosau digwyddiadau.

Beth rydyn ni’n ei gynnig i staff:

Rydyn ni’n dîm clos sy’n ymfalchïo mewn creu profiad bythgofiadwy i’r degau o filoedd o bobl sy’n dod i’n digwyddiadau bob blwyddyn.

Mae ein gwaith yn rhoi pleser mawr i ni ac rydyn ni’n mynd ati i gyflawni ein nodau gyda lletygarwch, hiwmor a set unigryw o  werthoedd cyffredin.

Yn ogystal â gyrfa werth chweil, rydyn ni’n cynnig amrywiaeth o fuddion:

• Lwfans gwyliau hael er mwyn cael cydbwysedd iach rhwng bywyd a gwaith
• Rhoddir amser o’r gwaith yn gyfnewid am unrhyw waith ar y penwythnos
  • 3 diwrnod cyflogedig ychwanegol i ffwrdd dros wyliau’r Nadolig

· Cyfleoedd i weithio rhan-amser ac yn hyblyg

· Ffôn a galwadau/data gan y cwmni

· Dewisiadau hyblyg i rieni neu unrhyw un sy’n dymuno mynd ar wyliau bythgofiadwy

· Trefniadau gweithio hyblyg

· 40 awr o hyfforddiant a datblygiad ar gael i bob aelod o’r tîm

· Cynllun pensiwn hael y cwmni

· Tâl mamolaeth, tadolaeth a mabwysiadu uwch ar gael

· Cynllun treth-effeithlon ar gyfer talebau gofal plant, beiciau a dillad

· Cawodydd ar gael i’r rhai sy’n dewis rhedeg, cerdded neu feicio i’r gwaith

· Cwnsela a chyngor annibynnol a chyfrinachol

· Tri diwrnod y flwyddyn i roi’n ôl i’r gymuned

· Prawf llygaid blynyddol am ddim

DISGRIFIAD SWYDD 

CYDLYNYDD GWIRFODDOLWYR

• Cynnal a datblygu strategaeth recriwtio i ddenu nifer o wirfoddolwyr o safon uchel i gyrraedd targedau penodol ar draws pob digwyddiad.
• Datblygu brand a rhaglen wirfoddoli Extra Miler gyda syniadau arloesol i ennyn diddordeb ein gwirfoddolwyr a chynulleidfa ehangach.
• Rheoli ymholiadau a data gwirfoddolwyr drwy’r system rheoli gwirfoddolwyr (Rosterfy) yn ogystal â thrwy e-bost, ffôn, y wefan a chyfryngau cymdeithasol.
• Rheoli a recriwtio arweinwyr gwirfoddolwyr, goruchwylwyr cyflogedig, cydlynwyr a grwpiau o wirfoddolwyr.
• Creu briffiau ar gyfer digwyddiadau, disgrifiadau o rolau, hyfforddiant, cylchlythyrau a deunydd cyfathrebu cyn digwyddiadau i roi gwybodaeth i wirfoddolwyr/goruchwylwyr a chynnal eu hymrwymiad a’u cymhelliant.
• Gweithio’n agos gyda’r Rheolwr Digwyddiadau a’r Cyfarwyddwr Rasys i ddatblygu cynlluniau gwirfoddoli, stiwardio a threfnu/adnoddau cyrsiau.
• Paratoi cynllun gwirfoddoli, amserlenni a dogfennau digwyddiadau i sicrhau bod digwyddiadau’n cael eu cynnal yn ddiogel ac yn llwyddiannus.
• Goruchwylio’r holl wirfoddolwyr, eu goruchwylwyr a’r meysydd swyddogaethol/cyflawni maen nhw’n eu cefnogi yn ystod y diwrnod – ee Gorsafoedd Dŵr, Mannau Cadw Bagiau ac ati
• Pacio offer ar gyfer gwirfoddolwyr y digwyddiad a gosod y ganolfan gwirfoddolwyr ym mhob digwyddiad.
• Blaenoriaethu tasgau dan bwysau a gallu i addasu’n gyflym i sefyllfaoedd sy’n newid.
• Datblygu gwybodaeth ymarferol gadarn o ddigwyddiadau Run 4 Wales, gyda’r nod o barhau i wella’r digwyddiadau yn unol ag ethos ac uchelgais y cwmni.
• Rheoli a monitro cyllideb benodol.
• Cynorthwyo a chefnogi staff eraill i gydlynu digwyddiadau.

SGILIAU A PHROFIAD

HANFODOL

• Profiad o reoli gwirfoddolwyr a darparu rhaglen wirfoddoli lwyddiannus
• Gallu gweithio mewn digwyddiadau ar benwythnosau
• Profiad o recriwtio gwirfoddolwyr o wahanol sectorau o’r gymuned
• Profiad o adnoddau, prosesau ac arferion rheoli
• Sgiliau cyfathrebu a rhyngbersonol rhagorol, gan roi sylw trylwyr i fanylion a chywirdeb
• Sgiliau ardderchog o ran rheoli amser, trefnu a gwerthuso
• Trwydded yrru’r DU a pharodrwydd i yrru cerbydau cwmni
• Gallu gwneud sawl tasg ar unwaith a gweithio’n hyblyg ar draws gwahanol feysydd prosiect
• Rhaid mwynhau a gweithio’n dda mewn amgylchedd tîm
• Sgiliau TG ardderchog ar amrywiaeth o feddalwedd

DYMUNOL

• Profiad o ddigwyddiadau a gwybodaeth a dealltwriaeth dda o ddigwyddiadau chwaraeon
• Gwybodaeth, profiad neu gymwysterau cysylltiedig ag arferion iechyd a diogelwch digwyddiadau
• Diddordeb mewn ffordd egnïol o fyw

Gallu siarad Cymraeg 

Position: Press and Communications Officer
Type: Part-time (17.5 hours per week), fixed-term contract up to 31 December 2022
Location: Office-based in Cardiff, Wales with flexibility to work remotely
Salary: £13,263 - £15,197 per annum (FTE £26,526 - £30,395) plus excellent benefits
Salary Band: Band D1
Department: MS Cymru team

At the MS Society, we make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive environment where you will make a difference.

About this job

This is a brilliant opportunity to join our hardworking, creative and supportive MS Cymru team.

You’ll be communicating with both Welsh and English speaking audiences, and you must be a fluent Welsh speaker.

We’re looking for a tenacious, proactive Press and Communications Officer to join our team and help us meet our ambitious goals.  

Crucially, you’ll promote and deliver media coverage/strategies to promote our work with a particular emphasis on promoting our fundraising, campaigning and service activity.

You’ll also be our point of contact for media enquiries we receive. And you’ll support the development and delivery of our digital communications, ensuring we have a strong and representative social media presence.

The chosen candidate will have relevant experience (such as a press office, PR agency or journalism), and be comfortable managing competing priorities as part of a busy team. You’ll have excellent writing and communications skills and a positive attitude.

We offer 35 days annual leave (pro rata for part time employees) including bank holidays, travel loan and various other benefits such as supported developmental opportunities.

The MS Society is in the midst of an exciting, transformational, period which builds on our great history and will drive us towards achieving our mission and vision as we embark on our Every MS Story strategy.

Closing date: 9am on Friday 28 January 2022

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

The successful candidate must have the right to work in the UK. If we do offer you employment, you’ll be required to provide documentation to show that you’re eligible to be employed in the UK before starting employment.

The full list of UK visas and permits that grant you the right to work in the UK can be found on the UK government website. We currently don’t have a Sponsor Licence agreement with the Home Office and will not be in a position to support you with any visa applications you may make. 

We’re a Disability Confident Employer. We’re committed to promoting equality and diversity.  We’d be grateful if you could complete the equality and diversity monitoring form on our website and submit it with your application

We particularly welcome applications from people with disabilities and/or from ethnic minority backgrounds, where we’re looking to build stronger and better representation among our staff.

No agencies please.

The Family Wellbeing & Resilience Service is funded by Newport City Council via the Children and Communities Grant to provide support to families to build and maintain resilience towards mental health difficulties. Working in partnership with other Families First partners and the Single Point of Access to Children’s Emotional Wellbeing scheme, we provide early intervention and prevention support to those most deprived families within Newport.

We provide support to families through individual work, family sessions and group work, following the Resilience Framework and 5 Ways to Wellbeing principles. Our aim is to increase resilience within a family, by enabling them to make positive changes to their emotional and mental wellbeing and to talk more openly about their mental health.

The maternity cover role will work with the current Family Wellbeing & Resilience Service Coordinator until early March 2022, taking full responsibility of the project through to March 2023.

Welsh Women’s Aid is the national umbrella organisation in Wales for third sector specialist services working to end domestic abuse, sexual violence and other forms of violence against women. 

We have an exciting opportunity for an exceptional woman to join us and lead our Public Affairs and Communication team. The successful candidate will be able to demonstrable their commitment to Welsh Women’s Aid’s ethos and values, and be passionate about ending domestic abuse and all forms of violence against women.

As Head of Public Affairs and Communications you will be a leader with the ability to develop, motivate and manage a high performing team, build strong relationships, and have proven strategic and operational management experience. You will oversee all areas of public affairs, communications, policy, research and prevention, and hold responsibility for their strategic direction, ensuring the needs of survivors of violence against women are represented to policy makers and influencers.

The successful candidate will have:

• Experience in public affairs at a senior level
• Thorough understanding of Welsh Government, Westminster, Senedd Cymru, Whitehall and local government mechanisms
• Excellent campaigning and influencing skills achieve objectives and maintain good working relationships.
• Experience of survivor or stakeholder engagement
• Must be adaptable, solution-focussed with a proactive and positive approach.

The ability to speak and write Welsh is desirable for this role, but not essential.

Closing date: 12 noon, Monday 10th January 2022.

Interviews: Thursday 13th January 2022.

This post is open to women only under the Equality Act 2010 pursuant to Schedule 9, Part 1.

We value diversity and are committed to promoting equality. We encourage applications from women from all backgrounds and communities, and applicants from Black, Asian or other ethnic minority backgrounds and people with a disability who meet the essential job criteria will be guaranteed an interview. 

Registered charity number: 1140962

Senior Evaluation Officer, Research & Monitoring (Wales)

£27,804 per annum (pro rata for part time hours)

(Ref: SUS 3446)

Full time hours are 37.5 per week – This role is particularly suitable for compressed hours or from 30 hours per week

Base: Hybrid

About the Role

Join us as a Senior Evaluation Officer, where you will use both your research and project management skills, to work on a range of exciting monitoring, evaluation, analysis and research projects within our Research and Monitoring Unit (RMU). Your work will produce evidence on active travel that is transparent and authoritative, helping to shape policy, practice and behaviour across the UK. 

Sustrans’ Research and Monitoring Unit is a leading centre of excellence in active travel research, monitoring and evaluation. Our team work closely with partners from across the UK to ensure we have a clear understanding of the impact of Sustrans’ work and the wider context of the benefits of active travel. 

As the Senior Evaluating Officer, Wales, you will lead your team and project manage the delivery of a range of monitoring, evaluation, analysis and research projects within the RMU, focussing on Sustrans projects in Wales. You will work closely with the Sustrans delivery team in Wales to support their policy and influencing priorities and strategic agenda. 

While we are currently working from home, once Covid restrictions lift, this role will require travel and work at locations as necessary to undertake projects on behalf of Sustrans; therefore candidates should be based within a commutable distance from our office base in Cardiff.

About You

We are looking for excellent communicators and creative thinkers with the ability to manage and motivate people, getting the best out of others.

You will use your exceptional analytical skills and draw on your previous experience, of both project management and a wide range of qualitative and quantitative research methods, to apply them to real world projects. 

If you have a track record of scoping, designing, budgeting and reporting on research projects, this could be the role for you.

Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.

What we offer

In return we can offer ongoing working from home (or a nearby Sustrans office when it’s safe to do so) and a truly flexible, supportive and rewarding working environment. 

Wellbeing

• 26 days’ leave per annum plus bank holidays for full-time working
• Ability to buy an extra week of annual leave (pro-rata for part-time staff)
• Staff volunteer days
• 24/7 free, impartial and confidential support service
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes

Family Friendly

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)

Financial

• Group Personal Pension scheme with a 4% or 5% of basic salary contribution being matched by Sustrans
• Bike, computer and season ticket loans
• Discount benefits

Additional information

• Closing date for the receipt of completed applications is 23:59, Sunday 23rd January 2022
• Interviews will take place via MS Teams during the week of 31st January 2022

To apply, please complete our online application form. 

About Sustrans

Sustrans is the charity making it easier for people to walk and cycle. We connect people and places, create liveable neighbourhoods, transform the school run and deliver a happier, healthier commute. 

Our vision and mission have never been more relevant. Across the UK, governments are pledging investment and action on walking and cycling. 

We are working together to make a real difference - creating places where everyone can live and travel happily and healthily, and where nobody is excluded.

Our work wouldn’t be possible without the commitment and dedication of our colleagues.

We are proud of our employee net promoter score, being in the top 20% of all employers across all sectors in the UK, due to our energised, friendly and motivated workforce.

Join Sustrans today and help us get things done, together!

Dementia Adviser (Telephone/Community) Welsh Speaker

Contract Type: Permanent
Location: Community Based in any location across Wales
Salary: £20,363 - £21,603 actual per annum (depending on skills and experience)
Working Hours: 35 hours per week

Closing Date: 27 January 2022
Interview Date: Friday 4 February 2022

Our client is a leading charity. Every day, they work tirelessly to find new treatments and, ultimately, a cure for dementia. They provide expert information, training, and support services to all those who need their help. And they are creating a more dementia-friendly society so people with the condition can live without fear and prejudice.

About the role

They have developed an exciting and innovative new service delivery model ‘Dementia Connect’ which has 4 main elements:

- A specialist telephone-based information and navigation service
- A face-to-face service offering an increased level of support for more complex cases
- Self-management - their online community (Dementia Talking Point) and online service directory is available at all times
- Keeping in Touch Calls - a way of keeping in contact with service users as their journey with dementia progresses
- As an Adviser working on their Welsh language telephone-based service, you will be the first point of telephone or written contact for people affected by dementia who need support from their organisation, assessing their needs and identifying desired outcomes.

This role will provide a highly responsive, individualised and empathic information, advice, support and signposting/referral service to people affected by dementia and memory loss symptoms and their immediate carers, families and friends. This will be delivered mainly over the telephone, but there will also be face to face in the community as required. To deliver this service in both Welsh and English.

You will have knowledge of working alongside volunteers and have an understanding of the valuable contribution volunteers bring to services whilst championing their inclusion in all that they deliver.

About you

They are looking for someone who is fluent in both Welsh and English, possesses an NVQ level 3 or equivalent in a health and social care related subject has an understanding of the needs of people with dementia and their carers and has direct experience of working in a telephone and e-mail based service with active listening and questioning skills.

You will join a team of people who are passionate to improve the life opportunities of people living with dementia and those close to them; and who are committed to learning from and supporting each other.

Their employees work hard every day to make a true difference in people's lives. They are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. They also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with them.

You may have experience of the following: Dementia Adviser, Care Assistant, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Mental Health, Dementia, etc.

Ref: 106 106