National volunteer manager jobs in Cardiff
Contract: Permanent, full time
Hours: 35 hours per week
Salary: £49,000 - £52,000 per annum
Location: Anchored to the Cardiff office. Minimum expectation of being present at least one day a week in the office.
The Head of External Affairs is a key role within the Carers Trust Wales team responsible for developing and delivering a dynamic external affairs strategy to ensure the issues impacting on unpaid carers and the services they rely on are a priority for Welsh Government, the Senedd and other key statutory partners.
A high-profile role, our Head of External Affairs is a credible spokesperson for the organisation working alongside the media, third sector and other key stakeholders to raise awareness of, and generate support for, the issues impacting unpaid carers and the services they rely on.
Through this role you will be central to advancing our mission by increasing the profile and influence of the Carers Trust Network in Wales, campaigning to make carers' rights a reality through the delivery of Wales-based and UK wide campaigns, and the production of high-quality content for a range of audiences.
To find out more about the role and Carers Trust, download the documents attached.
Contract: Parhaol, amser llawn
Oriau: 35 awr yr wythnos
Cyflog: £49,000 - £52,000 y flwyddyn
Lleoliad: Wedi'i angori i swyddfa Caerdydd. Bydd disgwyl i chi fod yn bresennol yn y swyddfa o leiaf un diwrnod yr wythnos.
Mae'r Pennaeth Materion Allanol yn rôl allweddol yn nhîm Ymddiriedolaeth Gofalwyr Cymru sy'n gyfrifol am ddatblygu a chyflawni strategaeth materion allanol ddeinamig i sicrhau bod y materion sy'n effeithio ar ofalwyr di-dâl a'r gwasanaethau maen nhw'n dibynnu arnyn nhw yn flaenoriaeth i Lywodraeth Cymru, y Senedd a phartneriaid statudol allweddol eraill.
Mae ein Pennaeth Materion Allanol yn swydd uchel ei phroffil ac yn llefarydd effeithiol ar ran y sefydliad. Mae'n gweithio ochr yn ochr â'r cyfryngau, y trydydd sector a rhanddeiliaid allweddol eraill i godi ymwybyddiaeth o'r materion sy'n effeithio ar ofalwyr di-dâl a'r gwasanaethau maen nhw'n dibynnu arnyn nhw, ac i ennyn cefnogaeth ar eu cyfer.
Drwy'r rôl hon, byddwch yn ganolog i ddatblygu ein cenhadaeth drwy godi proffil a dylanwad y Rhwydwaith Ymddiriedolaeth Gofalwyr yng Nghymru, ymgyrchu i wireddu hawliau gofalwyr drwy ddarparu ymgyrchoedd yng Nghymru ac ar draws y DU, a llunio cynnwys o ansawdd uchel ar gyfer amrywiaeth o gynulleidfaoedd.
I gael rhagor o wybodaeth am y rôl ac am Ymddiriedolaeth y Gofalwyr, llwythwch y dogfennau sydd wedi'u hatodi i lawr.
The client requests no contact from agencies or media sales.
Are you an experienced content creator? Do you have excellent editing skills? Can you spot a good story and create engaging narratives for editorial? Are you familiar with publications processes?
We are seeking a Communications and Content Editor to support our communications output across multiple channels, including production of the SLA’s flagship publication, The School Librarian. This new role will be pivotal to elevating our publication, and supporting strong narratives across our communications.This is a hands on role, with an opportunity to help shape our communications and TSL as we approach the SLA’s ninetieth year in 2027.
You will be an experienced editor and content creator. Creative and with a strong eye for detail, you will be confident in overseeing the publications process, alongside copy-editing, proofing and commissioning content and associated administration. You will enjoy opportunities to apply your creative skills to creating interesting and engaging content to support our outputs. As we develop new ways of working, your insight and ideas will help support new activity. You will be comfortable working with a variety of stakeholders and happy to get stuck in as needed. Areas of work include managing production of The School Librarian journal which publishes three times per year, developing a strong understanding of the TSL audience, its circulation and readership figures to inform content development and identify opportunities to attract new subscribers. You will also contribute to digital communication and content strategy across the organisation, helping to determine the best platforms or channels for a variety of content types. While leading on TSL, you will also support content creation for our newsletters, website and social media, working with the Publicity and Partnerships Manager to determine the most appropriate format for different stories, features or news items.
The salary for this position is £24, 324.32 per anum (based on FTE £30,000) for 30 hours per week, and comes with a 6% employer pension contribution.
Find out more about the role including full job description and how to apply by downloading the job specification pack.
Application deadline: 12th January
Interviews will take place as follows:
First round interview (online): 26/28th January
Second round interview in person TBC: 3rd /4th February
Applications without a covering letter will not be considered. No agencies please.
Due to the volume of applications we cannot provide individual feedback. We really appreciate your interest. If you haven’t heard from us within four weeks of the deadline, it means we’ve moved forward with other candidates on this occasion. We encourage you to apply again in the future. Please note we may close recruitment early should the right candidate be identified.
No agencies. Applications without a covering letter will not be considered.
Helping schools develop vibrant reading and learning communities



The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However, you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
Do you live in Edinburgh or the surrounding area?
As a senior community fundraiser, you’ll be an important part of the team building Breast Cancer Now’s presence in Scotland, with a particular focus on Edinburgh and the surrounding areas.
We’re looking for someone who is an experienced relationship builder, someone who can find and develop new supporters. You’ll need excellent local knowledge, and the enthusiasm to develop a brand-new fundraising region.
The successful candidate will also be part of the team working on our large-scale project supporting and growing Asda Tickled Pink, our award-winning partnership with Asda and CoppaFeel! which has already raised over £100 million.
You’ll work directly with passionate colleagues across Asda stores in your region driving new fundraising initiatives, inspiring communities and celebrating incredible successes.
No 2 days will look the same as you travel, connect and engage supporters to help us grow income to deliver our mission.
The role is initially offered as an 18-month contract with the potential to become permanent
About you
You’re confident in approaching new contacts and are experienced in developing new relationships from scratch. This may currently be in a customer service, account management or stewardship role.
You’re experienced in managing and building new and established relationships with a focus on retention and income growth.
You’re enthusiastic, proactive, organised and unafraid to test and try new ideas.
You’re required to be involved being out and about in the community that you’re building, so you must be able to work independently outside of the office in varying locations and enjoy being busy.
Previous experience working in a charity is not required.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role
This is a remote role, and the candidate will need to be based in the Edinburgh area with unlimited access to their own car. Regular travel will be required to meet supporters and visit Asda stores in your region, as well as occasional travel to our London, Sheffield or Glasgow office.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now Recruitment team.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date Tuesday 6 January 2026 9am
Interview date Tuesday 13 January 2026
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
We have an exciting opportunity for a Team Leader to join the National Contact Centre team in Cardiff, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at the National Contact Centre, Cardiff.
As a Team Leader you will:
- Provide leadership, advice and guidance to the 24/7 team and monitor the progress and quality of work across the contact centre.
- Monitor queues, workload of staff and demand of all service against resources and move staff between these services to ensure the needs of the business are met. Analysing resources and trends changing staffing levels to meet the demands.
- Develop your team and address their individual development/performance needs, set individual and team objectives and undertake annual appraisals.
- Be the point of escalation for complex and sensitive cases, queries and complaints, as well providing support to the team by resolving problems, providing advice and undertaking initial contact, risk and needs assessment with victims and clients.
- Provide safeguarding advice and guidance to all staff at the NCC and across VS via the National On Call Service and participate in the on-call duty rota.
- Provide a high level of emotional support to callers in crisis with complex and enduring mental health issues and suicidal ideation.
- Promote effective communication channels including coordinating and facilitating regular team meetings, sharing feedback and learning to share with other colleagues.
- Participation in the on-call rota is a requirement of the role, and will be discussed at interview.
You will need: -
- Experience of managing and supporting a team and individuals, including performance management, one to one's and staff development.
- Experience of supporting victims and vulnerable people.
- Experience of providing Safeguarding Advice to a team
- Understanding of the Criminal justice system and the impact of crime on victims and witnesses.
- Experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery.
- The ability to maintain confidentiality and comply with all data protection requirements.
- The ability to work without direct supervision, prioritise work and deal with competing or conflicting demands/needs and interests in an organised and methodical manner.
- Have excellent communication, negotiation and advisory skills, both written and verbal when interacting professionally with a range of agencies and individuals.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Support Specialist
We are looking for a compassionate, motivated and confident Support Specialist– Non-Malignant Brain Tumours to deliver the charity’s highly regarded coaching and information service for people living with a non-malignant brain tumour and their families.
This role is central to empowering individuals to feel informed, supported and in control of their lives following diagnosis. Working closely with the Head of Support and wider services team, you will provide tailored emotional and practical support through coaching, information sharing and community engagement.
If you are an excellent listener, calm under pressure and driven by a desire to improve outcomes for people affected by long-term or serious illness, this is a unique opportunity to make a meaningful and lasting impact.
Location: Remote (home-based), Leeds office, or hybrid
Salary:£27,500 per annum
Hours: Full-time (flexible working patterns supported)
Contract:Permanent
Closing Date:Noon on Friday 16th January 2026
Interviews: Conducted remotely on a rolling basis
The Role
We’re seeking a dedicated Support Specialist – Non-Malignant Brain Tumours to join our experienced and passionate team, delivering impartial, high-quality coaching and information to people living with a non-malignant brain tumour and their caregivers.
You will work directly with individuals and families via phone, email, online and face-to-face support, helping them navigate diagnosis, treatment, recovery and long-term wellbeing. You will also play an active role in growing and nurturing our supportive community through workshops, events and online engagement.
Full training and ongoing coaching will be provided, giving you the confidence and skills to deliver a service that truly transforms lives.
In this role, you will:
- Provide one-to-one coaching, information and support to people living with non-malignant brain tumours and their caregivers
- Help individuals feel empowered, informed and better able to manage their circumstances
- Contribute to building and sustaining a strong community through workshops, events, social media and peer connection
- Work within case management systems to triage and record support accurately and confidentially
- Collaborate with clinical and voluntary sector stakeholders to ensure joined-up support
- Support volunteers involved in service delivery
- Share insight from lived experience to help shape services and inform decision-making
About You
To be successful as a Support Specialist, you will be an empathetic communicator with strong organisational skills and a genuine passion for supporting people affected by serious illness.
You will bring:
- Excellent communication skills across phone, email, online and face-to-face settings
- A calm, compassionate and reassuring approach when supporting people in difficult situations
- Strong time-management and prioritisation skills
- A high standard of written communication
- Confidence using digital tools such as MS Office, email and case management systems (e.g. Salesforce or similar)
- A commitment to learning, self-development and reflective practice
Experience of coaching, counselling, support work or patient-facing roles is highly desirable, though full training will be provided. A degree is not essential, but a qualification in caring or communication skills would be an advantage.
About the Organisation
This is a leading national charity supporting people with brain tumours and their families. Through its unique coach-led support model, the charity helps individuals navigate complex care systems, build resilience, access reliable information and feel less alone, while also campaigning for better outcomes and increased awareness.
The organisation is committed to equality, diversity and inclusion and actively welcomes applications from candidates from all backgrounds.
Other roles you may have experience of could include Support Worker, Health Coach, Patient Support Officer, Case Worker, Community Support Officer, Care Navigator, Wellbeing Coach, Helpline Advisor, Information and Support Officer, Charity Support Worker. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraiser - London
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team. As a key part of our fundraising efforts in our high-performing East region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year. You will also be responsible for driving initiatives to increase our profile and supporter base within London.
Key Responsibilities:
- Generate income across a range of community fundraising initiatives and events, with the opportunity to lead on key projects
- Steward supporters to help drive the charity’s fundraising activities and growth
- Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders
- Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research
Requirements:
- At least one year of fundraising experience, with a proven track record in income generation
- Strong experience in supporter stewardship
- Excellent communication skills, with the ability to engage and inspire supporters and partners alike
- Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure
If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.
For this role, the successful candidate must live in the London area.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
Closing Date: 04th January 2026
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
The postholders will work with the Area Engagement and Partnership Managers to identify, communicate and engage with the range of voluntary sector organisations working with individuals and their families within the CJS ensuring Clinks provides effective support to help voluntary organisations better meet their aims. To enable Clinks to share information about the sector with HMPPS and other stakeholders.
They will also work closely with the National Influencing and Networks Team.
It is essential for the postholder to be based within, and have strong knowledge of the geographical area they will be covering.
Please visit our websiter for more information about our area based work.
Please note: Clinks would welcome the opportunity to discuss potential secondments from locally or regionally based voluntary organisations.
About Clinks
Clinks supports, promotes and represents the voluntary sector working with people in the criminal justice system and their families.
Our vision is of a vibrant, independent and resilient voluntary sector that enables people to transform their lives.
Job purpose
To identify, communicate and engage with the range of voluntary sector organisations working with individuals and their families within the CJS across a geographical area ensuring Clinks provides effective support to help voluntary organisations better meet their aims. To enable Clinks to share information about the sector with HMPPS and other stakeholders
Job summary
These roles will increase awareness and understanding of the criminal justice voluntary sector operating within East of England and the South Central & South West. The post holder will undertake an initial analysis project to identify place-based voluntary sector organisations and the range of and types of services and support provided to people in contact with the criminal justice system and their families. They will identify place-based needs and lead on the collation and sharing of information across the Clinks team and with stakeholders, to highlight the challenges and opportunities. The post holder will need to build new, and nurture existing relationships, with key partners and a range of agencies across sectors.
The post will work within the Area Engagement & Partnerships Directorate and with other Clinks’ staff to identify new members and engagement opportunities, deliver events and training, and provide opportunities to support the capacity and capability needs of the voluntary sector, with a focus on place-based small and specialist organisations working in the CJS.
The post will deliver activity to meet funder requirements, aims and objectives.
Reports to: Area Engagement and Partnerships Manager
Responsible for: N/A
1. Duties and key responsibilities
Area Engagement and Impact
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Identify and increase awareness of voluntary sector organisations based in the East of England and the South Central & South West, the range of and types of services and support provided to people in contact with the criminal justice system and their families, where they deliver and how they are funded.
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Understand the work of local and regional voluntary sector infrastructure organisations in a the East of England or South Central /South West to strengthen the support offered by Clinks and increase partnership working and collaboration.
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Work alongside the National Influencing & Networks team to use this intelligence to influence key decision making at a local and national level.
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Gather intelligence from the sector to identify and understand the needs of place-based organisations and share feedback with HMPPS and other key stakeholders to develop operational processes and influence future commissioning opportunities.
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Provide support to voluntary sector organisations, keeping the sector informed and up to date and capturing the support provided and its impact.
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Respond to requests from voluntary sector organisations in need of support and signpost or consider what assistance Clinks (and others) can provide.
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Work alongside the Area Insights and Impact Officer to capture the needs of the sector and influence and inform future activity.
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Provide regular area specific communications to organisations utilising Clinks communication channels to share good practice, resources and publications.
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Produce regular blogs, case studies and social media activity to showcase the work of place-based voluntary sector organisations.
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Develop and build upon existing place-based networks to support collaboration and co-ordination between the voluntary, statutory, and private sectors in the criminal justice system.
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Provide information to help statutory partners and key stakeholders to understand the voluntary sector, its structures and how to work with it.
External Relationships
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Identify and explore opportunities to develop relationships with area-specific agencies working within criminal justice including Probation, Prisons and local statutory agencies to increase knowledge of locally based voluntary sector services and establish, and embed Clinks’ support
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Provide representation at various meetings, both internally and externally with partners and stakeholders.
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Work collaboratively to ensure effective information flow across directorates and to and from the sector and stakeholders
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Develop relationships with regional and local infrastructure organisations to widen Clinks reach and identify joint working opportunities.
2. General responsibilities
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Represent and be an ambassador for Clinks
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Work to support the mission, ethos, and values of Clinks
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Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position
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Support and promote diversity and equality of opportunity in the workplace
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Work collaboratively with others in all aspects of our work
This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.
Person specification
Experience, Skills and Abilities
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Significant experience of working or volunteering in the voluntary sector in the East of England
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Relationship building and management with a range of stakeholders and networks.
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Good attention to detail and ability to maintain effective records, utilising a range of different methods.
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Ability to think strategically about the voluntary criminal justice sector, and to analyse and respond to change.
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Ability to prioritise, multi-task and work under pressure, juggling a busy and varied workload.
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Excellent IT and digital skills, including use of Word, Excel, Outlook, SharePoint, Teams and Zoom.
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Adaptability and flexibility in being able to deal with new situations quickly and efficiently.
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Good interpersonal and communication skills, both written and spoken, and ability to communicate with a range of stakeholders, at all levels of seniority.
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Convening meetings, arranging and chairing events both in-person and online.
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Ability to support and coordinate a complex network of organisations including representing diverse views, and promoting their work and issues.
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A collaborative approach to working with colleagues but also able to work alone.
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Highly organised with good project and time management skills.
Knowledge
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Role of the voluntary sector in addressing social exclusion.
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The criminal justice context and related policy.
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Understanding the role of national and local infrastructure organisations
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An understanding of East of England geographical area
Personal attributes and other requirements
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Able to travel extensively across the East of England with occasional travel across England and Wales.
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Able to work evenings and weekends and stay away from home overnight where necessary.
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Work well as part of a small team and independently, with a flexible approach to work.
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Commitment to anti-discriminatory practice and equal opportunities. An ability to apply awareness of diversity issues to all areas of work.
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Commitment to the values and ethos of supporting people in the criminal justice system.
To act as a first point of contact for people experiencing mental health and wellbeing problems responding to phone, online, email and face to face contacts in a professional and compassionate way treating everyone with dignity.
To work with people to identify the support they need to address the problems or challenges they are experiencing and to help them to access that support.
To provide administrative, reception and finance support to the services, clients, staff and volunteers of Mind in Gwent to ensure the efficient running of the organisation.
We believe no one should have to face a mental health problem alone. We’re here for you. Today. Now.
The client requests no contact from agencies or media sales.
Build something new. Shape the future. Make a real impact.
The Infection Prevention Society (IPS) is a leading professional charity for infection prevention and control in the UK and Ireland. With 2,100 members across health and care professions, we exist to advance education in infection prevention for the benefit of the community. And we're at a pivotal moment.
We've built the foundations – modern infrastructure, professional team working alongside our volunteer leadership, strong governance – and now we're ready to scale our impact. We need someone to help us unlock new opportunities and expand what we can offer our members and the communities they serve. That's where you come in.
As our first Commercial Director, you'll have the autonomy to establish commercial capability from the ground up. You'll build partnerships with health and care organisations, create revenue streams that strengthen our mission including leading the development of training courses that reach new audiences: supporting our members to prevent infections and save lives.
This is a unique opportunity to combine commercial expertise with charitable purpose. You'll have the freedom to develop innovative strategies, build partnerships that matter, and create revenue streams that strengthen our capacity to serve our members and prevent infections. The role offers flexibility (four days per week, home-based) and genuine autonomy to shape your approach.
What You'll Do
- Build corporate partnerships: Build relationships and partnerships with businesses that have an interest in infection prevention
- Enhance events revenue: Enhance and develop sponsorship opportunities across our annual conference, events, and webinar programmes
- Explore new opportunities: Identify emerging revenue streams from consultancy, publications, and membership growth into new professional sectors
- Shape training course development: Scope and develop infection prevention courses that generate income whilst advancing our educational mission
Who We're Looking For
You're an experienced commercial professional with a proven track record of generating revenue through partnerships, training programmes, or business development. You might come from membership organisations, professional bodies, charities, education or healthcare settings, or from B2B commercial roles with clear transferable skills.
You have the entrepreneurial confidence to build something new, the strategic thinking to identify opportunities, and the relationship skills to turn those opportunities into sustainable partnerships. You're equally comfortable developing pricing models and financial projections as you are crafting compelling partnership proposals.
Most importantly, you understand that commercial success and charitable purpose aren't opposing forces – they're complementary. You want your commercial expertise to strengthen a charity's capacity to serve its members and achieve its mission.
What We Offer
- Build something new: Establish new commercial capability in a respected healthcare organisation
- Autonomy and influence: Freedom to develop your own strategies with CEO mentorship and Board support
- Meaningful work: Direct contribution to preventing infections and protecting public health
- Senior leadership role: Strategic responsibility and genuine influence on organisational direction
- Flexibility: Four days per week (£42,400 per annum / £53,000 FTE), home-based with regular UK travel
- Growth potential: 12-month fixed-term contract with potential for extension or permanent conversion
Why Now?
As a charity, IPS exists to advance education in infection prevention for the benefit of the community. We're at an exciting stage of development, having evolved from a volunteer-led organisation to a professional operation with dedicated staff working alongside our expert volunteer leadership. We've modernised our infrastructure, enhanced our conference programme, and strengthened governance. The foundations are in place.
Now we need dedicated commercial expertise to unlock our full potential and accelerate our growth. This role will genuinely shape the future of the charity – the partnerships you build, the courses you develop, and the strategies you implement will determine our capacity to expand our reach and deepen our impact over the coming years.
Key Details
- Role: Commercial Director
- Contract: 12-month fixed-term (potential for extension/permanent conversion)
- Hours: Four days per week (0.8 FTE)
- Salary: £42,400 per annum (£53,000 FTE)
- Location: Home-based with regular UK travel
How to Apply
Download the full recruitment pack for detailed role responsibilities and person specification.
To apply, please submit your your CV (maximum 3 pages) and covering letter (maximum 2 pages). Applications close 10pm on Sunday 11th January 2026.
Your covering letter should address:
- Your relevant experience in commercial/business development
- Your track record of revenue generation with specific examples
- Why you're interested in this role and IPS
- How your skills match the person specification
To collaborate with, educate and bring together policy makers / health & care communities to influence and improve evidence-based IPC practice for all
The client requests no contact from agencies or media sales.
We have an exciting opportunity for am Administrator (known internally as a Service Delivery Assistant) to join the National Contact Centre team in Cardiff, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working of one day per week working from home.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Service Delivery Assistant you will provide high quality and responsive administrative function for the National Contact Centre. Acting as the first point of contact for enquiries and supporting the wider team with general administrative duties.
Key Responsibilities:
- Provide high quality administrative support to the team and service.
- Update and maintain manual and computerised database and case management systems and records in accordance with the service's internal policies/procedures and organisational standards.
- Manage incoming and outgoing mail and general queries into the National Contact Centre.
- Provide general office administration support which could include photocopying, filing, data entry, ordering of office supplies, processing invoices, raising purchase orders and minute taking at meetings.
- Liaising and communicating with key stakeholders, including internal and external contacts, such as the arrangement of Supervision sessions for staff.
About You:
Ideally, you will have a good understanding and knowledge of office systems and business support functions, as well as being a team player with a flexible approach
You will need:
- Effective verbal/written communication and numerical skills.
- Ability to prioritise own workload and deal with competing demands in an organised and methodical manner.
- Excellent IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
- Excellent customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences.
- Ability to work on own initiative and with minimal supervision to achieve deadlines.
- Excellent record keeping skills with a focus on quality and accuracy.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Stroke Association is the UK's largest charity dedicated to supporting patients and their families with the emotional, practical and financial impact a stroke can have.
A stroke can happen to anyone, of any age, at any time! One in four strokes happen in people of working age.
“I’m Leighton and when I was 39 years young I had a stroke. There’s a sentence I never, ever thought I would write. But that’s the thing with a stroke, it didn’t care how fit and healthy I was.
It doesn’t care that I’m a dad with a 10-year-old son. A son that needs me.”
Surviving a stroke is just the start of a long and difficult journey to recovery. The Stroke Association is there to support stroke survivors and help their families find the strength they need.
We are thrilled to be working in partnership with the regional fundraising team to find a passionate, talented individual to join them as a Partnerships Officer. This role will focus on delivering new partnerships with corporate businesses, and raising vital funds to continue invaluable lifelong support for all stroke survivors, just like Leighton.
The Role
As a Partnerships Officer you will build long lasting, mutually beneficial relationships with corporate business. The role will be focused developing new strategic partnerships. The main responsibilities will include:
- Acquiring new strategic partnerships
- Developing a robust pipeline of high value partnerships
- Building strong relationships with businesses whose values align
- Connecting and delivering engaging strategies to achieve effective partnerships
- Delivering exceptional stewardship to all corporate partners to meet income targets.
The Person
We are looking for someone who is confident, and has the tenacity to deliver new corporate partnerships. You must be ambitious, motivated and enthusiastic with excellent relationship building skills.
You should be a great communicator, with the ability to raise awareness of the Stroke Association at all levels. We are keen to speak to anyone who is excited at the prospect of building a new pipeline and portfolio of corporate partnerships.
The role requires flexibility to maximise opportunities, and offers the autonomy to work on your own initiative. Previous experience in fundraising is desirable however, we are also keen to speak with people who have experience in business development and building successful partnerships who are keen to transfer this skillset into the rewarding world of fundraising.
Why Stroke Association?
The team at Stroke Association are proud to have an open, honest, flexible and supportive working environment. They pride themselves on fostering a culture where everyone feels valued and recognised. They have an excellent reputation for establishing a strong, collaborative team that work together to achieve shared goals. Their flexible working options and a ‘make the day work for you’ concept you can work the hours that work for you!
Not only does this charity transform the lives of stroke survivors and their families, it also offers a wonderful environment to work in where you can add value and have a positive impact every single day!
The charity’s benefits also include elements such as volunteering days, long service awards, incremental annual leave increase with service, a generous pension contribution and enhanced maternity and paternity leave.
If this sounds like the opportunity for the next phase of your career, then please get in touch! The role is permanent and full-time (flexible working will be considered).
Please note that due to requirements to travel for this role, you must have a driving license and access to a vehicle.
If you think you could be the right person to fulfil the exciting responsibilities of this role, apply here, or get in contact with Charlie, Jen or Leanne at Charity Horizons for more information:
Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
To lead charity recruitment because we’re the best at supporting individuals and organisations to achieve their ambitions and drive positive change


Cystic Fibrosis Trust is the only UK-wide charity dedicated to uniting for a life unlimited for everyone affected by cystic fibrosis (CF). We are working towards a brighter future for everyone with cystic fibrosis by funding cutting-edge research, driving up standards of care and supporting people with the condition and their loved ones every step of the way.
Our team of dedicated staff, volunteers, and Trustees work alongside people affected by cystic fibrosis to fund life-changing research, promote world-class clinical care, and provide information, advice and support and our work relies on the generous donations of our supporters.
About the role
As Director of Finance and Resources and with an oversight of a £15m budget, we are looking for a strong, corporate business leader operating at a senior level to help take Cystic Fibrosis Trust forward on our exciting journey towards a life unlimited by cystic fibrosis and optimising our finance and resources to deliver maximum impact for people with cystic fibrosis.
You will lead and develop a high performing multidisciplinary team of Heads including Finance, IT, Facilities, People and Organisation Development, Strategy and Business Intelligence, Company Secretariat functions as well as work closely with the Senior Leadership Team, Board of Trustees and other internal and external stakeholders. Please note this is a UK based role.
Your key responsibilities will include:
- Financial leadership of the Trust’s financial management strategy and statutory reporting and audit processes as well as reporting to our Boards and Committees.
- Digital and information systems: Lead IT and Digital development and implementation strategies, including delivery of the new CRM replacement going live in 2026 (MS Dynamics).
- People and Organisation Development: Lead best practice in our people management strategies, policies and practices as well as championing diversity and inclusion and staff learning and development.
- Business planning: Support organisational business planning and strategy development working closely with the CEO, Board of Trustees and our other internal and external stakeholders including people with cystic fibrosis.
- Facilities: Ensure our working environment and facilities support the delivery of our objectives in a cost effective and supportive way.
- Compliance and Governance: Be Company Secretary, ensuring appropriate governance systems and controls are in place and for reporting to relevant statutory bodies. Be responsible for our Data and ensuring compliance with GDPR, have oversight of Safeguarding and oversee complaints management and employment law compliance.
To be the right person for this role, the requirements you will need to meet include:
- To be a qualified accountant (CCAB recognised or equivalent) with minimum five years post‑qualification experience and ongoing CPD.
- Successful experience in a business leadership role to operate at a Director/Board level and as a senior leadership team member.
- Experience of developing effective short and long term business and financial strategies.
- Managing complex budgets, financial modelling and projections.
- Experience of directing, leading and developing multi-disciplinary teams.
- Experience of working successfully in a changing organisation where flexibility, agility and adaptability are essential.
- In-depth and up to date knowledge of best practice financial management and reporting under the Charity SORP and charity governance practices.
- In-depth and up to date knowledge of best practice HR/people management, knowledge of employment law and Data Protection regulations.
- Strong understanding of IT systems management and development and the ability to champion the use of digital solutions.
- Understanding and commitment to diversity and inclusion and our charitable cause, mission and values.
- Highly numerate with strong analytical and problem-solving skills.
- Ability to travel for work and/or work occasional unsocial hours if required.
Please note that this role will require a satisfactory DBS check before joining us and we will arrange the DBS check for the successful candidate.
You will also need to have the Right to Work in the UK before joining us and we will check this. We do not hold a Home Office Sponsorship Licence and therefore cannot offer visa sponsorship for any of our roles.
If this sounds like the right role for you and if you think you would fit well within a passionate, friendly and high-performing and highly supportive team, please get in touch!
Closing date and interview date
Closing date for completed applications is midnight Monday 12 January 2026.
Interviews expected Wednesday 21 and Thursday 22 January 2026.
Please note we reserve the right to bring forward or extend the closing date if necessary. Therefore, if you are interested in this role, please submit your application as early as possible.
No agencies please.
How to apply:
For more details about the job and requirements, please visit our website or use the application button provided.
Our commitment to an inclusive workplace
Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis, people who identify as being from an ethnic minority group, as LGBTQ+ and people with disabilities.
It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.
Benefits: Benefits include flexible working, 30 days annual leave plus recognised bank holidays (pro-rata if part time), contributory pension scheme, healthcare cash plan covering dental, optical, 24/7 GP service, and an employee assistance programme.
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