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Join Our Team: Duty Manager
We’re excited to welcome a new Duty Manager at our Anderton Boat Lift Visitor Centre.
Navigate your future and lock in your career as we keep our canals open and alive.
Working Hours & Location
This role follows a 37 hours, over a 7 day working pattern. This is a site-based role at Anderton Boat Lift, CW9 6FW.
Working across our visitor attraction, the Duty Manager will be responsible for the safe and efficient operation at Anderton Boat Lift, alongside leading and motivating a team to deliver outstanding customer service. The team will support this through engaging activity participation, the sale of goods and services, and the upkeep of a high‑quality environment for all visitors.
The Duty Manager will champion the Trust’s values, both personally and through your team, helping to create an exceptional visitor experience. In this role, you will actively contribute to increasing revenue, enhancing customer satisfaction, and ensuring our sites remain welcoming and enjoyable places to visit.
Key Responsibilities
- Manage a team or teams of staff/ volunteers delivering a safe environment and excellent customer service; for example in maintenance, retail, catering or operation of trip boats/ other.
- Adoption of required emergency, safety, operational, financial, other processes appropriate to tasks. Plan and implement safe working procedures - creation of risk assessments and method statements, in line with the Trust’s Health and Safety Policy and standards.
- Customers dealt with to expected standards of courtesy and care; resolve concerns/ complaints.
- Deliver targeted business plan objectives for services, projects, events, maintenance to planned expenditure budgets, regularly reporting on the same. Assist with identifying future priorities/ business planning and budgetary planning.
- Maintain high standards of cleanliness and safety at the site. Identify maintenance requirements and prioritisation. Instigate local maintenance tasks where required; liaise with other operational teams, contractors the Trust management structures as necessary for the execution of works
- Coach, develop and support the team performance for required measures, including customer satisfaction and other service standards. Report on the same.
- Plan and lead volunteers undertaking tasks ensuring the application of Trust procedures and the provision of a safe working environment for volunteers, and a satisfying volunteer experience.
- Recruitment and retention of staff and volunteers to assist with the running of the attractions, ensuring staff and volunteer satisfaction is high and their duties are rewarding.
About you
You’re an experienced and confident team leader who can motivate staff and volunteers to deliver a safe, welcoming and high‑quality visitor experience. You understand operational and safety procedures and can produce risk assessments and method statements when needed.
You handle customer enquiries and complaints professionally, and you’re comfortable delivering services and projects to agreed targets and budgets. You maintain high standards of cleanliness and safety, identifying and coordinating maintenance needs promptly.
You support, coach and develop your team, using performance measures and customer feedback to drive improvement. You also enjoy working with volunteers, ensuring they feel valued, supported and engaged.
Skills & Qualifications
- HND or Degree in relevant discipline or proven experience in a similar role
- Relevant occupational qualifications in disciplines for bespoke tasks, for example food hygiene.
- Customer service training qualification – Welcome Host or equivalent
- Valid driving licence appropriate to vehicle for specific roles
- Trust minimum safety learning standards
- Appropriate qualification in safety management, relevant to team discipline – NVQ level 3 Safety Management/NEBOSH General certificate
- Proven experience in a customer facing relevant to the task required.
- Previous retail/catering experience - Desirable
- Proven experience in direct sales, handling cash and the application of appropriate procedures
- Proven experience in monitoring budgets and providing management reporting.
- Proven experience in leading and motivating teams; directing, prioritising and delegating daily tasks
- Proven experience leading volunteers
- Proven experience with the use of computers and software packages
- Ability to work flexibly, in accordance with business demands.
- Ability to multi task, and work prioritisation
Canal & River Trust is the UK's largest canal charity, caring for a 2,000-mile network of stunning canals and navigable rivers.
Hours: Full-time, 37.5 hours per week
Location: Home based with frequent travel to projects in Leeds, Sheffield, Hull and Bradford.
Contract: Permanent
Want to work with multiple award-winning charity, FoodCycle? As Regional Manager you will represent, manage and co-ordinate your allocated regional Projects. Our Projects are spaces where volunteers are empowered to run community meals using surplus food.
You will manage local relationships with venues, community partners, supermarkets and volunteer recruitment channels to enable this to happen. As an excellent communicator, you will manage the volunteers at each Project ensuring they are trained, supported and on-message with FoodCycle strategy, ensuring that volunteers are confident enough to self-organise and make a success of their Projects.
You will have experience of programme planning, delivery and development including community led/owned programmes. You will have experience of building relationships with a range of stakeholders and be passionate about food and cooking.
There will be frequent travel to our projects in Yorkshire and The Humber, with some evening and weekend work needed to cover our projects. A full driving license and access to a vehicle for work purposes is essential for this rewarding role.
Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Deadline for your application:We will be shortlisting and interviewing for this post on an ongoing basis and the vacancy will close once we have found the successful candidate. Please apply as soon as possible if interested, and no later than 11.59pm on Wednesday 13th May
Interview process: Shortlisted candidates will need to complete a 30 minute task prior to being invited to interview.
Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected. We are a Disability Confident Scheme member.
Safeguarding: Safeguarding is Everyone’s business – FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.
The client requests no contact from agencies or media sales.
The Coin Street Nursery has a fantastic opportunity for an enthusiastic team player, who wants to gain experience in a non-domestic kitchen supporting our in-house nursery chef. Your role will be to support the chef running the nursery kitchen, providing food for the children and childcare staff in our 59-place nursery. Ideally you will be familiar with working in a similar setting, though this is not essential.
We are looking for someone who has passion for ensuring young children eat healthy and balanced meals, takes initiative and is eager to learn. We’ll provide training – Food Hygiene or Food Safety – if you haven’t already done these. You’ll be working with an experienced chef, assisting with food preparation and inventory, plus cleaning, hygiene and health & safety.
Download the Job Pack below to view the full job description and person specification.
What we do
We provide the opportunities and spaces for people to lead their own change.
Our activities are wide and far reaching. From giving families and children the best start in life through our childcare and family support, to creating and maintaining high quality live, work and play spaces on land which we own.
We promote enterprise, creativity and lifelong learning whether that’s through providing employment, volunteering opportunities, nurturing enterprise or delivering programmes and activities. We provide housing that supports our community; we champion co-operative housing and influence local and national housing policy.
From sports and dance to healthy eating and gardening, we offer a range of facilities and activities accessible to everyone to support health and wellbeing in our community.
Extras
In return, we can offer you:
- 35 days’ annual leave (including bank holidays) pro rata for part time staff (increases with length of service)
- 8% contributory pension scheme (5% employer contribution, 3% employee contribution)
- Health and wellbeing support, including online mental health therapy sessions
- Free gym membership at Colombo, annual flu jabs
- Commitment to training and development
Contract
Permanent, 20 hours per week, Monday to Friday
Salary
£14.80 per hour or £15,392 per annum
Successful candidates will be required to undertake an Enhanced DBS check.
As an organisation, we are passionate about creating an inspirational neighbourhood - powered by social enterprise.



The client requests no contact from agencies or media sales.
Are you looking for a role that uses data to drive decision making and change?
We’re looking for a Business Insights Officer, who will work across Dogs Trust to gather and analyse data and information from every corner of our organisation to develop a deep understanding of performance and enable evidence-based planning.
What does this role do?
As Business Insights Officer, you will:
- build relationships with stakeholders in every division, not just gathering performance metrics, but using thoughtful enquiry to build trust and understand challenges, ensuring the ‘right’ information is being gathered and monitored,
- collate data into a regular management report, analysing findings to identify trends, risks, challenges and opportunities, and surfacing these to leadership,
- ensure findings are accessible and user-friendly, using your understanding of the organisation and its strategic goals to articulate findings in a meaningful and impactful way,
- continuously improve and critique findings and approaches, working curiously and inquisitively to challenge the status quo to help the organisation flourish,
- be passionate about our mission, and particularly the ability to use insights to optimise the work we do and improve performance.
Interviews for this role are provisionally scheduled for week commencing 1st June 2026, and will take place on Teams.
Could this be you?
To thrive in this role, you’ll fundamentally need strong data analysis skills, with the ability to interpret data, identify trends and generate and communicate actionable insights. While a background in technical BI skills isn’t essential, we’re looking for candidates who understand the importance of business insights and how data visualisation and dashboards can support this. You’ll be working towards some critical milestones and deadlines, so the ability to work calmly under pressure and stay organised is key. You’ll also be a confident communicator, who is able to establish trust, have meaningful conversations and convey the importance and impact of strong business insights on organisational performance. A commitment to the work we do is essential.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Are you passionate about inspiring people to support a great cause?
As a Public Fundraising Assistant, you’ll help deliver engaging face-to-face and telephone fundraising campaigns to grow Dogs Trust’s supporter base. Working in our Public Fundraising team, you’ll play a key role in helping us care for thousands of dogs across the UK.
What does this role do?
As a Public Fundraising Assistant, you will:
- respond to public enquiries, complaints, and donation updates related to face-to-face fundraising, ensuring all communications reflect the Dogs Trust brand, tone, and procedures.
- liaise with fundraising agencies to monitor campaign performance, resolve incidents or complaints, and ensure all campaign requirements are met.
- support quality assurance by reviewing mystery shop reports, visiting fundraising sites or agencies, and providing feedback to improve performance.
- assist with administrative and campaign support tasks, including managing fundraising materials, handling database queries, and helping with copy and proofing when required.
This role is being offered as a fixed term, family leave cover contract until December 2026. Interviews are provisionally scheduled for 22nd May 2026, and will take place on Teams.
Could this be you?
To be successful in this role, you'll need exceptional attention to detail, strong organisational skills, and the ability to communicate clearly and diplomatically with a wide range of people. Confident on the phone and in writing, you’ll handle enquiries with professionalism and empathy. Proactive, team-focused, and committed to the aims and values of Dogs Trust, you’ll help ensure our fundraising runs smoothly and effectively.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is an exciting opportunity to work on the frontline of policy advocacy and development in child health. As Head of Policy and Research you'll be responsible for overseeing the development of our policy positions and all related outputs, as well as the research that underpins our campaigns and advocacy, across England, Scotland and abroad. You will be an integral thought partner to the Director of Strategy & Delivery and wider leadership team on the development of pioneering research concepts that will drive the child health agenda forward. You will be our internal technical expert on food policy, ensuring all of our work is evidence-based and impactful, as well as being our external representative, liaising with leading policy and research experts across academia, civil society, and government agencies.
RESPONSIBILITIES
Research
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Work with the Director of Strategy & Delivery and Research Manager to plan research projects and support their delivery, ensuring they support policy calls and reflect young peoples’ experiences.
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Lead the translation of Bite Back’s research into high quality outputs including reports, briefings and submissions.
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Work with campaigns, communications and content teams to turn research findings into high impact creative communications for a range of audiences.
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Serve as a primary spokesperson for our research including in media placements, speaking slots and government evidence sessions.
Policy development
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Lead on the development of Bite Back’s policy positions in key and emerging areas, ensuring young peoples’ views and experiences are fed in at every stage.
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Lead the development of all policy outputs including submissions, consultation responses and briefings, ensuring they are evidence-based and reflect young peoples’ voices.
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Lead the technical policy liaison with stakeholders and experts in the field to gather evidence and critically assess the Bite Back’s positions.
Evidence
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Keep abreast of new evidence on key areas relating to nutrition, climate and health and consider the implications for Bite Back’s policy and relevant activity.
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Collaborate internally to provide knowledge and advice on policy and evidence issues with colleagues and the youth board.
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Review and sign off key outputs to ensure they reflect the latest evidence and data.
Stakeholder engagement
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Build and maintain relationships with a range of external stakeholders to support Bite Back’s influencing agenda, including with senior government policymakers, academia, WHO and other charities in England, Scotland, and abroad.
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Represent Bite Back on a range of alliances, coalitions and partnerships.
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Deputise for the Director of Strategy & Delivery when needed.
Leadership
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Line management of Research Manager and Impact & Evaluation manager, with a dotted line to the Policy & Engagement Executive and Senior Programmes & Policy Manager for Scotland.
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Operate as a member of the extended leadership team, collaborating with other Heads and the Directors to ensure research and policy considerations are embedded seamlessly into campaigns, communications and programmes.
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Lead the policy and research strategy development for Bite Back in new geographies, providing visionary technical leadership in how we expand to new countries across the UK and abroad.
SKILLS AND EXPERIENCE
We will be looking for applications that demonstrate experience in at least some of these areas, and evidence of capacity to build skills in others. Please don’t be put off applying for one of our jobs because you can’t demonstrate every skill. If you're passionate and excited about working for us, and possess the main skills and experience we are looking for, go ahead and apply. You could be just what we are looking for!
Required:
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Significant experience of managing food policy work, which has informed and influenced national and local food policy in England.
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In depth knowledge of the breadth of the food, nutrition and obesity public health landscape and the key challenges faced in the policy environment.
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Deep technical expertise in food policy research, development, and communication - with a strong focus on commercial determinants of health.
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Strong analytical skills, including a good understanding of quantitative and qualitative research methods, including creative implementation research techniques. and experience with commissioning external research.
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Ability to synthesise and utilise evidence to support policy development and influencing.
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Outstanding written and verbal communication skills, including ability to communicate complex issues.
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Calmness under pressure, with ability to prioritise multiple projects to agreed objectives and deadlines.
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Line management experience.
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A passion for our mission and a commitment to our values: Fresh, Resilient, Respectful, Energetic, Real.
Desired:
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Strong policy and research networks in the UK across academic, civil society, and government agencies. A trusted technical voice.
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Post graduate experience in public health or nutrition and/or evidence of continuing professional development of relevant knowledge and skills in the field.
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Experience in working with young people.
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Experience with designing creative, outside the box research with fresh ways of influencing food policy change.
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Understanding and some experiencing working on food policy across devolved nations (Scotland, Wales, or Northern Ireland), and within other global contexts.
You must follow the instructions on How to Apply in the application pack. Applicants who do not answer the three questions as part of their supporting statement will not be considered
OUR MISSION IS TO CHANGE THE WAY UNHEALTHY FOOD IS MADE, MARKETED AND SOLD, ESPECIALLY TO CHILDREN.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is focused on delivery across London and requires regular in-person work with community partners, retailers and stakeholders. Candidates will need to be able to travel frequently and efficiently across London to meet the requirements of the role. We anticipate this will be most practical for candidates based within Greater London.
Main Purpose of the Role
We are seeking a dedicated, delivery-driven Project Support Officer to join our team, with a specific focus on hands-on, community-based project coordination. The Project Support Officer will play a key role in supporting, developing and delivering our Rose Voucher Programmes directly within local communities across London.
Working directly to ARC’s Operations Project Manager, the Project Support Officer will be responsible for supporting projects through engagement with our local delivery partners. This will include working closely with early years settings and community organisations to support project delivery. The post holder will also be responsible for the development and maintenance of local retailer relationships, including engaging with Market Management Teams, supporting individual traders and retailers who are members of the scheme, and helping to identify new retail opportunities as required.
The post holder must be comfortable working collaboratively with a wide range of partners, stakeholders and diverse communities, and should possess strong communication and relationship management skills. An organised approach to work and keen attention to detail will be essential to help support the charity’s activities over the coming years.
Job responsibilities
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Project Support– actively assist with the development, delivery and implementation of Rose Vouchers Programmes across London, working directly within local communities
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Problem solving – in close collaboration with the Operations Projects Manager, investigate and resolve a varied range of issues in an efficient and constructive way, to support projects to succeed in ways that suit the needs of our varied communities.
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Engage with local partners – build and maintain strong working relationships with partners and stakeholders at the community level to ensure sustained involvement and support. This includes community organisations, local retailers, and local authority and public health staff.
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Ensure project targets are met but not exceeded (e.g. numbers of families actively supported by Rose Vouchers in each area) to balance strong delivery with working within budgets
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Support local projects to host and coordinate regular steering group meetings
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Work with the Impact & Evaluation Manager to embed processes and procedures for data management and evaluation of project impact
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Coordinate and deliver training for local project partners on how to deliver, monitor and manage the project locally and provide with required resources
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Support project partners in accessing and successfully using the charity’s digital project systems, including troubleshooting common issues.
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Support the distribution of monthly project data to funders and project partners
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Support the development and administration of project toolkits for delivery partners
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Work with local partners and local authority teams to support the identification of potential new retailers
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Recruit and train new retailers and provide them with required resources and on-going support
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Further responsibilities relevant to & commensurate with the role of Project Support Officer
Person Specification
Knowledge and skills (essential):
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Project coordination skills and / or an organised and methodical approach to work and attention to detail
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Experience working within diverse communities
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Good communication skills – written & oral – with the ability to communicate with diverse audiences
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Practical IT skills and ability to learn new systems – MS Outlook, Excel, Word, and bespoke charity project management and reporting systems.
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Experience working with groups who may have time constraints or specific communication needs, such as families with young children, or individuals for whom English is a second language
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Relevant experience within the community, health, or social support sector or with transferable skills
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A commitment to the vision, mission, and values of Alexandra Rose Charity in its efforts to create a more equitable food system
Knowledge and skills (desirable):
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Knowledge (or interest in developing knowledge) of food & health issues in particular how inequality affects access to a healthy diet
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Background in public health, social care, or nutrition.
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Knowledge of food sector nationally especially from work with other third sector organisations and campaigns
N.B Applications without a covering letter will not be considered.
The client requests no contact from agencies or media sales.
We are looking for an enthusiastic individual with experience working in a policy role focused on food or related issues (climate, nutrition, health or education). You will have knowledge of the political landscape in the UK and experience working with or in government departments, academia and NGOs on a range of policy issues.
It is an exciting time in food policy, and in this role you’ll have opportunities to work across our national policy portfolio, whether its exploring the link between climate change and food prices, developing our proposition for a Good Food Bill, improving the Healthy Start scheme, or strengthening public sector procurement.
The postholder will manage a variety of high impact activities and outputs that are used to drive forward change across our national policy areas and will work will colleagues across the organisation working in national policy, local policy, communications, events and food business transformation to do this.
Due to the evolving policy landscape, there will be a chance to tailor the role to the interests and experience of the successful candidate.
Across these workstreams, you’ll get a chance to:
- contribute to the refinement of policy asks and comms messaging,
- undertake desk research to inform policy,
- coordinate activities with different stakeholders and partners working across different policy areas
- support Ambassadors on advocacy related to dietary inequalities
- support communications and campaign work related to this work
Job Description:
Management and Strategy
- Support the policy portfolio of campaigns and projects across our national policy areas, including on food prices and food inflation, our Good Food Bill campaign, Healthy Start and early years.
- Work closely with the Policy and Advocacy Manager to develop and implement project plans and deliverables across these areas
- Maintain a careful record of our policy impact according to our agreed metrics within our Monitoring Evaluation and Learning framework.
- Policy and research
- Synthesize evidence for and play a significant part in the development of position statements/briefings/reports, working closely with the wider policy team and our designer.
- Support the Public Affairs lead to develop policy products for use in parliamentary engagement.
- Working closely with our Research Lead, identify evidence gaps and policy research questions which are relevant to our policy work to support new positions and generate new ideas for research or evidence collection which help achieve our policy goals.
- Work where needed with external contractors in the delivery of specific pieces of work, setting clear expectations and holding them accountable for delivery.
- Stakeholder engagement
- Develop and maintain a strong civil society network of stakeholders, working to broaden the support base for specific policies.
- Participate in coalitions of organisations who are campaigning together on specific areas of policy change.
- Develop and maintain relationships with junior civil servants in key departments across all policy areas.
- Work with the Citizens Engagement Manager to identify opportunities to bring Adult and Young Food Ambassadors into policy activities and research.
- Represent the Food Foundation and present our work in external events and meetings with relevant audiences and the media.
- Budgets and fundraising
- Administer grants which support our projects and ensure that funders are kept well informed, receive timely reports and that budgets are kept on track.
- Maintain good relationships with funders according to their requirements and provide input to proposals and funding bids.
Communications and campaigns
- Develop a comprehensive approach to dissemination of our policy outputs so they reach our intended audiences.
- Act as a local/regional media spokesperson, brief journalists, and respond to media queries.
- Contribute policy and evidence expertise to support campaign delivery.
- Contribute policy expertise to press releases, newsletters, web copy, podcasts and blogs.
- Support the maintenance of website pages related to project areas.
- Draft social media posts and newsletters.
Personal Profile
Technical skills:
- Knowledge and understanding of the food system, food and nutrition and/or health policy and policy levers for change.
- Strong knowledge of the mechanics of the UK policy-making landscape, including the workings of Westminster and Whitehall.
- Proven experience in synthesising evidence and using evidence to make a case for change.
- Proven experience in writing reports and briefings for different audiences, with the ability to explain complex and highly nuanced subject matter in plain English.
- Previous experience working in a policy role, refining policy asks and communicating these with different stakeholders
- Excellent analytic skills and close attention to detail.
Personal skills:
- Proven experience in budget management, project management and reporting to funders.
- Proven experience in managing multiple projects concurrently to tight deadlines and prioritising workload.
- Strong interpersonal skills and experience working collaboratively as a member of an interdisciplinary team.
- Strong presentation skills and confidence in speaking to external audiences.
- Excellent communication skills, both written and oral.
- Ability to problem-solve and manage risk.
- Ability to work independently and manage own time effectively.
- Ability to build strong relationships with all members of the team.
- Open to giving and receiving challenging viewpoints.
- Resilience and tenacity whilst recognising the need for self-awareness and the impact of actions on others and the organisation.
- Willingness to travel for project meetings and dissemination events.
- A confident networker who enjoys building connections and relationships with new people.
This job description is intended as an outline indicator of general areas of activity only. The Food Foundation is a small charity and as such all staff are expected to vary their duties as necessary to meet the needs of the organisation.
Please see the full job pack on our website
Our vision is a sustainable food system which delivers health and wellbeing for all.



The client requests no contact from agencies or media sales.
Join Our Team: Visitor Services Manager, Canal Museum Stoke Bruerne
We’re excited to welcome a new Visitor Services Manager at our East Midlands location.
Navigate your future and lock in your career as we keep our canals open and alive.
Working Hours & Location
This role follows a 37 hours, over a 7 day working pattern. This is a site-based role, requiring occasional travel to meetings with partners, other attractions and to our main hubs for collaborative meetings and team activities.
Role Overview
The purpose of the post is to manage and lead the day-to-day operations, business development and visitor experience at our Canal Museum Stoke Bruerne. The Visitor Services Manager (VSM) will lead the site team at Stoke Bruerne (colleagues and volunteers) on a day to day basis to focus on the visitor offer, striving for excellence in experience, achieving financial sustainability around income generation and charitable giving and delivering a consistently high-class visitor welcome across the board. This includes managing a range of front of house functions including food and beverage, retail, events and commercial boat trips. The Visitor Services Manager plays a central role in overseeing, coordinating and championing the experience of every visitor from site presentation, to large/small scale events and programming, making the site a must-see attraction, acclaimed internationally, nationally and loved locally.
As a key member of the Destinations and Attractions Management Team the VSM will work strategically with colleagues in other attractions and with other teams within the Trust such as, Operations, Fundraising, Collections, Marketing and Volunteering teams amongst others to promote, drive and deliver excellence in customer service and a visitor centred approach. The VSM will work collaboratively with teams and volunteers to ensure focused visitor activity which will help build our audiences and increase visitor footfall whilst building engagement for the Trust brand.
A key accountability of the role is managing and reporting on financial performance, delivering on KPI’s and leading and motivating teams to deliver income targets whilst effectively managing costs.
The Visitor Services Manager will manage a range of stakeholder relationships including representing the Trust at local partnership groups, representing the site at relevant external meetings as appropriate.
Key Responsibilities
- Deliver on financial KPI’s working to control costs and maximise income (commercial and charitable giving) including managing diverse budgets relating to the Front of House operations
- Monitoring and delivering other appropriate KPIs set in the Business Plan, reporting back to the management team on progress and actions
- Overseeing the recruitment of permanent and seasonals and volunteers and ensuring they are trained to carry out their duties efficiently and effectively.
- Owning the visitor experience and ensuring colleagues and volunteers work as a team to deliver an unforgettable, quality visit whether in the café/shop or at events
- Lead on volunteer growth, building the volunteering team to deliver key operational functions
- Maintain an overview of the presentation of the site at all time
- Leading on gathering visitor data and analysing customer feedback to ensure that necessary actions are taken to improve performance.
- Playing a key role in all projects that have an impact upon our visitors and the public.
- Deliver on financial KPI’s working to control costs and maximise income (commercial and charitable giving) including managing diverse budgets relating to the Front of House operations
- Monitoring and delivering other appropriate KPIs set in the Business Plan, reporting back to the management team on progress and actions
- Overseeing the recruitment of permanent and seasonals and volunteers and ensuring they are trained to carry out their duties efficiently and effectively.
- Owning the visitor experience and ensuring colleagues and volunteers work as a team to deliver an unforgettable, quality visit whether in the café/shop or at events
- Lead on volunteer growth, building the volunteering team to deliver key operational functions
- Maintain an overview of the presentation of the site at all time
- Leading on gathering visitor data and analysing customer feedback to ensure that necessary actions are taken to improve performance.
- Playing a key role in all projects that have an impact upon our visitors and the public.
About you
You will have extensive experience of working operationally in a customer-focused environment, ideally in a visitor attraction, delivering financial targets and creating dynamic and innovative projects and programming that will engage and inspire audiences. You will have experience of leading teams, including volunteers to deliver successful initiatives and keep them motivated and involved. You will be able to demonstrate the ability to create safe working environments and understand the importance of compliance in day to day operations. If you love working with people and want to make a difference then this role is for you.
Skills & Qualifications
- Educated to degree level or equivalent
- Knowledge/experience of customer care and visitor services preferably in a museum context
- Knowledge / experience of managing staff rotas over two sites
- Successful track record in recruiting and developing volunteers
- Knowledge of heritage and interpretation issues
- Experience of managing staff and dealing with customers
- Excellent Communication and interpersonal skills
- Considerable people management and hands-on team leading experience including managing volunteers
- Proven experience of planning operations & staffing in a visitor-based attraction
- Ability to work in partnership with internal and external staff and organisations.
- Experience of managing budgets.
- Good understanding of Health & Safety Policy, Principles, Standards, Procedures & Guidance.
- Able to creatively & innovatively develop solutions to obstacles and challenges
- Ability to Travel between sites
- Demonstrate an interest and competency in effective museum management.
- The successful candidate will require a DBS check
What We Offer
We offer an annual salary of £33,677. Enjoy a competitive pension scheme, increasing holiday entitlement, and a range of employee benefits.
Canal & River Trust is the UK's largest canal charity, caring for a 2,000-mile network of stunning canals and navigable rivers.
Senior Health Advisor
Contract type: 14 months fixed-term contract, Full-time
Location: The role can be based in London, United Kingdom or one of the following countries, subject to right to work eligibility in the respective countries.
Ghana, Liberia, Mali, Tanzania, Uganda, Rwanda, Zambia, Mozambique, Malawi, Nepal, Pakistan
For the UK location, we have hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.
Salary: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. For all country programme locations, we offer a competitive salary package aligned with the local market and candidate experience.
- For all country programme locations, we offer a competitive salary package
- For UK location: £52,468 per year with excellent benefits*
*We offer competitive, market-aligned starting salaries. While most roles are offered at the advertised starting salary, we may adjust this in exceptional cases depending on a candidate’s experience, skills, and potential.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
WASH Technical Effectiveness is part of the Programme Support & Knowledge team (PSK), a key unit of the WaterAid UK International Programmes Department (IPD) operating in 17 African and Asian countries. PSK is a diverse and motivated group of 20+ technical specialists and advisors, passionate about bringing sustainable WASH to the world’s poorest and most marginalised people. PSK leads and supports organisation-wide programme learning and knowledge management, collating and disseminating programme knowledge and facilitating knowledge exchange. The team provides technical advisory expertise and fosters and supports internal and external programme and technical partnerships and networks.
About the role
As our Health Senior Advisor, you will provide and coordinate targeted technical support to WaterAid WASH and health programming and work closely with Country Programmes and partners, regional and global teams to drive sustainable change.
In this role, you will:
- Provide in-depth strategic and technical advisory support on WASH and health integration, WASH in health care facilities, health systems and programming, public health, environmental health, and/or other inter-related topics such as nutrition, cholera, neglected tropical diseases, maternal and child health, infection prevention and control, for high quality WASH programming in both urban and rural, low-income settings, including households, schools, health care facilities and/or other relevant public places, incorporating WaterAid’s and the sector’s leading practices, innovations and methods.
- Provide high quality, detailed technical analysis and advisory support to project design, inception, implementation, troubleshooting, monitoring, and/or assessments.
- Co-lead capturing of organisational programme knowledge and experience on health-related topics.
- Support country, regional and global colleagues to develop a consistent understanding and application of health-related technical considerations into WaterAid's core programme work, and in applying relevant guidance, standards and considerations to their specific context.
- Support fundraising, external engagement, and communications
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
To be successful, you will need:
- Strong technical experience in WASH and health integration, WASH in health care facilities, health systems and programming, public health, environmental health, and/or other inter-related topics such as nutrition, cholera, neglected tropical diseases, maternal and child health, infection prevention and control, across different settings, demonstrated through a progressive career record.
- A relevant post-Graduate degree or equivalent work experience.
- Strong experience in offering technical assistance, consulting, and/or advisory services to empower and to develop capacities.
- Ability to handle highly specialised, unusual, and challenging technical assignments, resolve complex issues in practical and imaginative ways.
- Strong writing ability in English. Experienced in producing practical knowledge products targeting needs of diverse audiences.
- Organised and efficient. Demonstrated ability to drive tasks forward to completion in a timely manner while maintaining high quality.
- Solid IT skills, particularly with core Microsoft Office software.
- Ability to travel internationally up to 30%.
Although not essential, we’d prefer you to have:
- Relevant technical experience in systems strengthening, sustainable development, water, sanitation, hygiene, behaviour change, gender, inclusion, environment and/or other WASH-related topics.
- Working knowledge in Portuguese
Closing date: Applications close 12:00 PM UK time on 19 May 2026. Interviews are expected to take place week commencing 26 May 2026.
How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.
In your cover letter, please briefly summarise the skills you bring to this role, the reason you are passionate about applying for this role and explain your experience (with specific examples where possible) in providing WASH and health technical support and working on integrated WASH into public health programmes in Africa and/or South Asia.
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening: To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
As a global organisation, WaterAid is committed to creating an environment where you can thrive and be yourself at your very best. Alongside our inspiring mission and meaningful work, we offer a range of benefits tailored to each country’s context and policies. These will be shared during the process (or you may choose to insert your specific country’s benefits here)
Our Global Commitment:
Our People Promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Community Coordinator - Lancashire and Cumbria
Reporting To: Regional Manager
Salary Range: £25,000 Per Annum
Contract Type: Permanent, Full Time
Location: Field Based role covering Lancashire and Cumbria
Working days/hours per week: 35 hours per week, Monday – Friday, 9am – 5pm
Requirements:
- We require candidates to have legal use of a vehicle and possess a full UK drivers licence (with no more than 6 points) held for at least 1 year and be over the age of 21 for own insurance purposes.
Our Vision: A UK where “No good food goes to waste”.
The Felix Project and FareShare have recently merged to form the UK's largest food redistribution charity. Its vision is a UK where good food is never wasted, and nobody goes hungry.
The organisation rescues high quality edible surplus food, from across the food industry and gets it to over 8,000 organisations across the UK who are working to strengthen communities and improve lives.
The charity manages seven depots across London, Suffolk, Merseyside and Hampshire and works with 16 network partners who operate a further 26 regional depots across the UK.
Over the next year our ambition is to rescue enough food nationally to provide nearly 200 million meals, turning an environmental problem into social good with measurable impact for people, planet, and the economy.
Purpose of the Job
To focus on the growth and sustainability of the FareShare Go programme; through maximising relationships and adding value to create the best experience for the charity and store community in your designated area.
Duties & Responsibilities
- Annual and on-going charity account management
- Liaison with store or retailer personnel to ensure positive charity experience and issue resolution
- Strong skills in relationship management and networking for programme development
- Compliance and safety of charity food use
- Community engagement
- Operational support and data reporting for performance improvement
- Provide pro-active leadership and support in ensuring the delivery of all functional demands. Ensure the functional processes and procedures are appropriately controlled.
- Create and maintain an innovative environment that encourages colleague participation in raising standards of quality, team working and communication
Recruitment Timeline
We reserve the right to close advertisements early and we might assess candidates and arranging interviews as applications comes in, so please apply as soon as possible, to avoid missing out on this opportunity.
Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



The client requests no contact from agencies or media sales.
Prospectus is proud to partner with our client to appoint their new Director of Fundraising and Development. They deliver life-saving and life-changing interventions to some of the world’s poorest and most vulnerable people. From rapid emergency response to their innovative programming in health and nutrition, livelihoods and education, they go to the hardest to reach places to make sure that no-one is left behind.
Director of Fundraising and Development
Permanent
London or Belfast (1 day per week in the office)
London salary: £75,076-£82,584
Belfast salary: £69,370-£76,307
The Director of Fundraising and Development is a senior leadership role responsible for driving sustainable, diversified income growth for the organisation in line with the UK strategic Funding Goal and wider global strategy. The role will oversee a brilliant team and combines a strong mass fundraising portfolio with philanthropy and partnerships, creating opportunities to unlock high-value income through global foundations, strategic partnerships, and private and philanthropic capital. Reporting to the Executive Director, the postholder will also develop and scale opportunities in impact investing, blended finance and innovative financing.
The selected candidate will have significant senior leadership experience in partnerships, philanthropy or income development, with a demonstrable track record of securing and growing funding. You will have significant experience in a broad range of fundraising disciplines, with a demonstrable track record of achieving successful results and leading high-performing teams. It is not essential to have experience in an INGO or complex, federated organisation, but is desirable.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ryan Burdock at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Hub Supervisor plays an essential role in the smooth running of the Bristol hubs, supporting all aspects of the food operation. You will work as part of a team to effectively support the hub operation, incoming goods, storage and dispatch of goods to member charities to high levels of compliance and service. This role will include working with a large and diverse team of volunteers throughout the week.
The role will be primarily based at our South Bristol Hub, where alongside our usual food redistribution operation and volunteering programme, we run our youth employability programme FareChance for 18 to 25-year-olds to develop logistics and workplace experience.
Duties and responsibilities:
Hub Support
• Support the smooth running of food intake, storage, and food distribution, liaising with food industry representatives, FSUK, distribution companies and hauliers.
• Support the South Bristol Hub Manager and Fleet Manager in coordinating and maintaining the fleet of vans and machinery.
• Report to the South Bristol Hub Manager with operational improvements to increase efficiency and implement agreed changes. Volunteers and FareChance
• Oversee (under the direction of the South Bristol Hub Manager) FareChance participants, regular volunteers and corporate volunteers on hub shifts, delegating and assigning tasks, providing training and supervising work to ensure all tasks completed effectively and safely.
• Provide positive role modelling to FareChance participants and volunteers while undertaking warehousing tasks together. Goods In and Storage
• Follow FSSW goods-in procedures including liaising with suppliers, completing relevant paperwork, using inhouse software and fork-lifting duties and ensuring areas are ready to receive good in and dispatch orders at all times.
• Manage storage of stock within the hub, including stock checks, rotations and sharing of best practice
• Oversee the dispatch of goods through deliveries and collections ensuring all FSSW procedures are followed.
• Liaise with the wider FSSW team and FSUK to report quality, quantities, and other issues.
Compliance and Health & Safety
• Operate according to the FSUK HACCP Food Safety Manual and FSSW compliance standards and processes, providing high levels of compliance
• Support the South Bristol Hub Manager to ensure compliance with relevant food hygiene, health & safety, and other standards applicable to FSSW premises, vehicles, refrigeration equipment, staff, and volunteers.
• Undertake relevant training in food hygiene, safeguarding and health & safety
General
• Respond to/answer any enquiries/communications via telephone, email, in person or via inhouse IT/systems.
• Support FSSW events.
• Carry out any other duties that may reasonably be required in support of the main purpose of the role, including liaising with the wider FSSW team.
• Uphold high quality care and standards of conduct when dealing with all stakeholders and the public, acting as an ambassador at all times.
• Support the security of the FSSW sites and assets.
• Driving and fork-lifting duties where appropriate.
Person Specification
Essential
• Excellent communication and interpersonal skills
• Problem solver and competent decision maker
• Full UK driving licence and forklift truck operator’s qualification (or willing to train as an essential part of the role)
• IT competent and able to use various IT platforms/systems
• A clear commitment to the ethos of FSSW
Desirable
• 1 years’ experience of working in warehousing operations
• Voluntary sector experience
• Experience of working with people who require support
• Experience and knowledge of adhering to health and safety standards
• Experience of working within a food operation
• Qualification in Food & Hygiene Level 2
• Experience of supervising staff and/or volunteers and delegating tasks
• Experience of delivering training
We welcome applications from people with convictions. This role requires an enhanced DBS check so applicants will be asked to disclose relevant unspent convictions at a later stage of the recruitment process. If you are asked to disclose, the information will be handled confidentially and used to assess your suitability for the role.
Our mission is a future where no food is wasted, and all people can thrive.



The client requests no contact from agencies or media sales.
Program Manager
Prospectus is supporting an independent foundation seeking a Program Manager to support Senior Program Directors and the organisations governments partners in their efforts to deliver transformational, cross sectoral initiatives in sub-Saharan Africa.
Program Managers review and develop program-related materials that drive strategic priorities; monitor program achievement progress; manage local consultants and technical assistance providers; provide financial and workplan oversight of grants; track and document results across programs.
The foundation does not implement its own ‘projects’: they work directly with inspiring government leaders to deliver on their goals for their people, and the Program Manager will be expected to interface in a respectful, savvy, and non-prescriptive manner with government colleagues, while simultaneously providing the honest feedback of a true partner.
Candidate Profile
- Experience in managing complex and large-scale program implementation, ideally in sub-Saharan African countries.
- Good understanding of how governmental departments work, ideally with direct experience working with governments particularly in sub-Saharan Africa.
- Substantial, relevant expertise in health, nutrition, job creation, urban development or education, ideally in sub-Saharan Africa. This will include familiarity with evidence, key actors, and proven interventions in a broad range of human development areas.
- Experience in the use of program management tools such as dashboard creation, program monitoring and strategic planning.
- Demonstration of methodical program oversight and management.
- Team player with excellent people skills and with highly developed communication, presentation, negotiation and influencing skills.
Terms
- Circa £70,000
- The position is full-time. Staff members working in the London office attend the office five days a week. However, if you have a disability and need a different arrangement as a reasonable adjustment, please let us know. We are committed to supporting an inclusive and accessible workplace and will consider any requests in line with the organisation’s obligations.
- The position will require travel to sub-Saharan Africa
- Equal opportunities employer
How to Apply
To apply for the role, please upload your CV together with a supporting statement (no more than 500 words) onto the Prospectus website.
At Prospectus we believe passionately that a truly inclusive workplace leads to increased social impact. We are committed to supporting our clients build more inclusive teams. To understand how we are performing, we ask that you kindly complete the brief equal opportunities questionnaire when you submit your application via our website.
Recruitment Timetable (Subject to Change)
- Deadline for applications: 24th May
- First stage panel interviews: w/c 8th June
We are seeking an experienced manager to run our charity foodbank in the North Cotswolds. You need to be an excellent communicator who can manage staff and volunteers. Retail experience would be an advantage.
About North Cotswold Foodbank
North Cotswold Foodbank is a charity which provides essential food and support to people facing hardship in our area. Our seven outlets are run almost entirely by volunteers, and led by a board of trustees. The day-to-day operation is managed by a small number of paid staff who work with volunteers and trustees to provide almost 2,000 emergency food parcels per year.
We don’t think anyone in our community should have to face hunger. That’s why we provide three days’ nutritionally balanced emergency food to local people who are referred to us in hardship. We are part of a nationwide community of food banks, supported by Trussell, working to combat poverty and hunger across the UK.
About the role:
What you’ll do:
- Oversee and manage the operation of North Cotswold Foodbank, its warehouse and seven outlets, focussing on operational efficiency and standards.
- In partnership with the Development Manager, guide the development of NCFB’s strategy including its material resources, financial assets, reputation, and partnerships.
- Help recruit, train and develop key members for the NCFB team, including employees and volunteers.
- Manage the food bank’s employees and our volunteers, setting clear objectives and reviewing performance as required.
- Be the key contact for local supermarkets and business partners.
- Maintain a foodbank phone and email account and keep volunteers, staff and trustees regularly informed by weekly newsletters and face-to-face contact.
- Visit all seven North Cotswold Foodbank outlets and the warehouse on a regular basis.
- Liaise regularly with outlet lead volunteers to monitor operations, risk and policy compliance.
- Ensure equipment and vehicles used by NCFB are well maintained and fit for purpose and that all drivers of NCFB transport are suitably covered by their driving licence.
- Organise and oversee annual stocktake.
- Attend meetings of local groups and organisations to raise awareness of NCFB and its aims and purpose.
- Work with Trustees and Treasurer to produce and work to an annual budget.
- Comply with the foodbank’s finance policy.
- Organise training, including safeguarding, for staff and volunteers as necessary.
- Arrange and lead steering group meetings four times per year, including drawing up an agenda and helping to implement feedback.
- Work closely with our Board of Trustees, reporting quarterly or at such special meetings as the trustees may call.
- Attend Trussell-led meetings such as roadshows and forums as required.
- Oversee PR and Communications activity, ensuring that the messages issued promote and maintain the reputation of NCFB, its values and purpose.
Who you’ll be:
- Approachable, friendly and reliable
- Excellent communicator
- Honest and reliable
- Keen to make a difference in your community
- Able to prioritise workload and work unsupervised
- Able to work with volunteers and a board of trustees
- Able to work to deadlines
- IT literate – Outlook, Microsoft Office
- Numerate and able to interpret statistical data
- Flexible toward the needs of the charity
- Empathetic and able to work with people from disadvantaged backgrounds
- Experienced in retail, hospitality or logistics
- Skilled in leadership and management
- Experienced in working with charities
- Able to manage budgets
- Have a driving licence with no more than three penalty points, and use of your own car
- Obtain and maintain satisfactory DBS clearance
- Live within 15 miles of Guiting Power GL54 5TZ
Benefits:
- 28 days’ holiday including Bank Holidays
- 3% pension contribution
The client requests no contact from agencies or media sales.

