PAPYRUS is the national UK charity dedicated to preventing young suicide.

1. DESIGNATION                       Administration Officer (West Midlands)
2. HOURS                                   36 per week (some planned unsocial hours)
3. SALARY                                NJC Scale 4-6  (£18,426 - £19,171)  + 5% Pension contribution
4. LOCATION                            Birmingham Office  
5. RESPONSIBLE TO                 Regional Manager (West Midlands)

6. PURPOSE OF POST

To provide administrative support to PAPYRUS’ West Midlands office in particular, responding, monitoring and recording all enquiries, assisting in preparation for training courses, events and workshops, supporting and working closely with other Team Members.  The post offers an exciting opportunity to learn and develop new knowledge and skills in a wide range of areas. As a small team in a growing organisation, team members are expected to be flexible, reliable, and hard-working, to be a team player able to use initiative and seek solutions when required.

7. KEY RELATIONSHIPS

Regional Manager, PAPYRUS Staff and Volunteers, Board of Trustees; and PAPYRUS Press Office

8. MAIN DUTIES AND RESPONSIBILITIES

1. Ensure the smooth running of the office

1.1. To be a first point of contact for all email and telephone enquiries.

1.2 Record all enquiries and contacts using the CRM database

1.4. Arrange and organise meetings/bookings as required.

2. Co-ordinate training bookings, using diary system, email and databases to ensure training is organised, allocated and delivered:

2.1 Prepare resources for staff delivering training courses and workshops.

2.2 Help to facilitate training delivery nationally, responding to email and telephone enquiries, ensuring preparation, materials, resources, venues, for all events are in place when required.

3. Establish and maintain efficient and effective administrative systems:

3.1 Report any office issues to the Regional Manager as soon as possible and undertake agreed actions.

3.2 Work and maintain internal up to date CRM database (Raiser’s Edge).

3.3 Assist with managing the office diary.

3.4 Collate evaluations and feedback from project work.

3.5 Prepare reports and correspondence as requested.

3.6 Deal sensitively with all enquiries.

3.8 Direct telephone, postal or email enquiries to the appropriate member of staff.

3.9 Manage stock and resources.

3.10 Respond to orders and other requests for information, from stakeholders, by phone, mail and email, according to policy and keep accurate and up to date records.

3.11 Respect confidentiality within PAPYRUS policy and manage data appropriately in line with the Data Protection Act 1998.

3.12 Understand relevant duties and manage matters relating to safeguarding of children and vulnerable adults within PAPYRUS policy.

3.13 Attend and contribute constructively to regular line management supervision and appraisal protocols.

3.14 Help to plan, contribute to and attend PAPYRUS conferences, workshops and events as required.

3.15 Attend training courses as required.

9. ADDITIONAL DUTIES

It is the nature of the work of PAPYRUS prevention of young suicides that tasks and responsibilities are in many circumstances, unpredictable and varied. All staff are, therefore, expected to work in a flexible way when the occasion arises and when tasks not specifically covered in their job description have to be undertaken. These additional duties will normally be to cover unforeseen circumstances or changes in work and they will normally be compatible with the regular type of work. If the additional responsibility or task becomes a regular or frequent part of the member of staff’s job, it will be included in the job description in consultation with the member of staff.

10. CONFIDENTIALITY

It is expected that all PAPYRUS employees understand that our work is confidential and that neither details about those who use its services nor any other PAPYRUS business should be divulged to members of the public. A confidentiality agreement must be signed on taking up this post. Further details are outlined in the PAPYRUS Confidentiality Policy.

11. BASIC PRINCIPLES

The post holder is expected to be familiar with and have regard to the ethos and values of PAPYRUS and work within that framework. He/she must be prepared to operate without prejudice to all who approach PAPYRUS or work with the organisation at any level.

12. CONDITIONS OF SERVICE

Conditions of Service are broadly in line with those set out by the National Joint Council for Local Government Services. PAPYRUS has a probationary period of 6 months for all posts. Appointment to this post may be subject to satisfactory Enhanced CRB Disclosure and/or completion of Vetting and Barring Scheme checks.

13. QUALIFICATIONS

See Person Specification

The application form for this role can be found on our website. Please do not send your CV as this will not be considered as part of your application.

Applications must be submitted using the online application only.

You will be responsible for answering calls and emails, updating and maintaining the CRM system, supporting marketing and promotion activities, producing reports and providing general administrative support to the team.

We are a small charity with large aspirations looking for an enthusiastic and outgoing Membership & Support Services Officer to join our friendly team.

Through the provision of support, advice and networking our Vision is to see an end to loneliness in Men and this role will be the primary contact and public face of UKMSA, engaging principally with members, those wishing to develop Sheds and the general public.

This role is vital to the achievement of UKMSA’s overall vision and mission of enabling access to a Shed for every man who wants it.

In this role you will be responsible for:

• Being the first point of contact and delivering exemplary customer service for all enquiries
• Updating and maintaining the CRM system to record interactions with Sheds, membership renewals and partnerships accurately
• Supporting the team with marketing and promotion activities, particularly assisting with capturing ‘Shed’ stories and messages
• Producing timely and accurate reports and information on membership data, insight from members and partners
• Providing general administrative support to the team, including facilitating payments and purchase orders
• Maintaining and co-ordinating UKMSA’s ‘virtual office’ including filing post electronically, paying in cheques and carrying out other tasks in line with data handling and protection legislation
• Assisting in UKMSA projects and the planning and organisation of events, attending as appropriate

You will be ideally suited for this position if you are enthusiastic, outgoing and public facing and have:

• Significant experience working in a customer focussed role and delivering a quality service
• Excellent IT skills, particularly in the MS office suite and cloud storage solutions
• General administrative experience
• Excellent communication and interpersonal skills
• A high attention to detail and strong organisation skills
• The ability to work on your own initiative and as part of an effective team
• Be able to be hands-on when necessary
• Experience of a membership organisation would be desirable.

To apply for this role, which may include occasional evening and weekend work, please visit our website for details of how to apply, submitting your CV with a covering letter to Laura Winkley, Membership and Support Officer.

Closing date is midnight on 31st January 2020. Interviews will take place mid-February.

Are you dynamic and resourceful, and motivated by helping others to help themselves?

We have an exciting opportunity to open and develop a new telephone service.

Support Through Court is an independent charity providing practical and emotional support to people facing the court process without lawyers. Most people are unfamiliar with - and may be frightened of - the courts, and many are in danger of losing their homes, children or livelihoods.

This highly regarded, energetic and friendly charity, is seeking a Service Manager to develop a new phoneline service.

Reporting to the Regional Manager, South, you will be responsible for recruiting, training and supporting volunteers, promoting the service, facilitating day-to-day operations, building and sustaining relationships with key contacts and contributing to an ambitious fundraising target.  

You will be an excellent communicator, as well as a practical, well organised and hardworking individual, preferably with experience in the voluntary sector or equivalent transferable experience. 

For an informal discussion about the role, call Charlotte at the Birmingham office.

Applicants should apply with a CV and a covering letter explaining persuasively why we should offer you the post. It is important that your letter should provide evidence of the criteria detailed in the person specification.

Closing date: Wednesday 18th December at 12pm

Interviews are expected to be held during the week beginning 6th January 2020

Our Birmingham, UK Humanitarian Academy for Development (HAD) Office are actively recruiting for the position of ‘L&D Business Partner. Serving the Humanitarian and International Development Sector and its parent Islamic Relief Worldwide - it collects, coordinates and delivers compelling HAD in action content and messaging around the globe to promote the training, research and talent development services HAD offers to retain existing customers and attract new customers.

The Division leverages digital platforms, public relations, events and the media, all in line with HAD’s vision, mission and strategy. It is envisioned to be a hub where humanitarian and development theories and practice are studied, examined and developed.

The purpose of the role is to ensure learning needs are identified and matched with appropriate, relevant and cost effective solutions to ensure staff have the knowledge and skills to perform effectively in their current and future roles through well designed learning programmes and talent management processes.

The successful candidate must have or be:

• Knowledge and experience of the principles and methods for training design, practical instruction and facilitation of both small and large groups and the evaluation of learning interventions
• Well-developed level of skills in the design and production of e Learning content
• Proven ability to deliver excellent quality, engaging presentations and interactive training
• Ability to analyse both group and individual learning needs
• Demonstrable understanding of how people learn and the barriers to people’s learning

Islamic Relief promotes equality and meritocracy, and seeks individuals who are sympathetic to the IR values of; Sincerity, Excellence, Compassion, Social Justice and Custodianship together with our policy standards on Anti-Bribery, Child Protection and Code of Conduct. If you would like to be a part of an organisation striving to make a difference in the world and are looking for a meaningful career, we will be glad to hear from you.

Please Note: Interviews are expected to take place on 15th January 2020. Only shortlisted candidates will be contacted.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

For UK based roles, we are only able to accept applications from candidates who have the right to work in the UK. We are unable to progress applications which would require sponsorship.

Islamic Relief is an equal opportunities employer

We are seeking a part-time Befriending Project Worker for a fixed term until 9th April 2021.

Thanks to funding from The National Lottery Community Fund, we are able to develop our befriending service and Passport to Wellbeing project in order to continue to meet the demanding needs of people over 50 and vulnerable members of our community.

The objective of the Befriending service is to reduce and eliminate isolation and loneliness, improve the quality of life, facilitate independence and maximise abilities of older and vulnerable adults.

The Befriending Project Worker will work with our Passport to Wellbeing team, consisting of 2 Project Workers, a Project Manager and volunteers, to deliver our befriending service across Wolverhampton in order to promote health and wellbeing, reduce isolation and loneliness and aid physical and mental wellbeing. This will include befriending visits, 1-to-1 and group meetings, supporting service users to attend medical and social appointments, advocacy and engaging external services on behalf of service users.

The post-holder will also undertake administrative duties and assist in the development of Moreland Trust, provide information and support to beneficiaries and service providers, carry out assessments, provide regular progress reports, networking, assist in fundraising and promotional events, undertake practical aspects of the service to identify the needs of the client groups and support volunteers and others on work experience.

Applicants are advised to refer to the job description and person specification to ensure they meet the essential requirements of the post.

Closing date: Friday 17 January 2020

Interview date: week commencing 27 January 2020

CVs will only be accepted with a completed application form.

This post is subject to Disclosure and Barring procedures (formerly known as CRB checks).

This is an exciting time to join the Muscular Dystrophy Support Centre in our newly developed Executive Director role.  We are a small but growing charity, at a key point in our development. The Executive Director will help shape our future and develop the charity in innovative and creative ways. This is a unique opportunity to have a genuine impact.

The Muscular Dystrophy Support Centre is in its 6th year. We support adults with muscular dystrophy (pwMD) by providing specialist physiotherapy and other therapies that help them to manage their condition and maintain their independence.  We are the only organisation in the Midlands region to do so, and one of only two in the UK. 

We have secured five year funding from the National Lottery Community Fund to expand across the Midlands.  Key targets include opening three new satellite clinics in the Black Country, Worcestershire and Northants and expanding capacity at existing sites in Coventry, Birmingham and Loughborough.

We are looking for a talented and creative person with excellent project and people management, communication and relationship building skills to take over management of the charity from our Chair of Trustees from April 2020.  Reporting to the Board of Trustees you will be responsible for developing and delivering the Lottery project alongside future organisational strategy.  You will come with experience of developing partnerships within the voluntary, social enterprise and / or statutory sector; crucial in developing our new satellites and engaging investors to sustain them.

You will have an entrepreneurial flair, alongside effective leadership skills, and an appreciation for the use of paperless and digital technologies for increased efficiency.  A self-starter with a creative streak, an innovative approach and an aptitude for problem solving and logistical planning, you will also engage with fundraising and be supportive of the Philanthropy Manager and team in achieving income targets.

During an initial development phase, you will lead on recruitment of new staff for the project team and oversee a consultancy assignment to create an evaluation plan for the project.  Working with the Trustees, you will facilitate a new Project Board, and steering groups at each satellite led by pwMD to oversee and co-produce key activities for the project.

Initially we are offering 28 hours per week, with the potential to increase to full time from years 4-5.  Since we are looking for someone very special we are prepared to be flexible for the right person.  The nature of the role will involve travel to our satellites, meetings with stakeholders and some out of hours work.  Other benefits include a salary of £38k - £42k per annum dependent on experience (pro rata), 28 days annual leave per annum including bank holidays (pro rata); and a 3% employer contribution pension scheme.

Please refer to the Job Description and Person Specification for further information. For an informal discussion about this role please contact Natasha Sweet, Philanthropy Manager.
 

How to apply

Applicants are requested to upload a CV and covering letter detailing how your experience fits the person specification. The closing date for applications is 5th January 2020. We will be holding initial interviews w/e 19th January 2020. Further information is available on our website.

Other information

We positively welcome applications from all sections of the community and actively promote equal opportunities. Please note this position requires full references and a DBS check which will be carried out prior to employment.

Islamic Relief Worldwide is an independent humanitarian and development organisation, serving humanity for over 35 years. With an active presence in over 40 countries, we strive to make the world a better and fairer place for those effected by poverty, conflicts or natural disasters.

Our Birmingham, UK office is currently recruiting for the position of a Regional Desk Coordinator for the Middle East, North Africa and East Europe (MENA-EE) who will provide support to allocated country offices in delivery effective programmes according to the Country Programme and Regional Strategies and raising the profile amongst donors and potential funders. The post holder will keep an up to-dated overview of operational matters in the Region, with knowledge of IRW activities in Country Offices.

The successful candidate must have or be:

• A graduate degree or equivalent experience in development/humanitarian areas
• Experience of distance management
• Good interpersonal skills including the ability to listen, sensitivity to others’ views and perspectives, and conflict resolution.
• Proven track record of working in a similar role with an International NGO
• Strong and well developed analytical skills coupled with experience of writing quality proposals and reports
• Written and spoken command of regional languages
• Willing to travel at very short notice

If you are talented, reliable, service minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s values and mission, please apply by completing the online application form.

Please note: for UK and EU based roles, we are only able to accept applications from candidates who are eligible to work in the UK or the EU. We are unable to progress applications which would require sponsorship. Only shortlisted candidates will be contacted. Interviews expected to take place mid-Jan 2020.

Pre-employment Checks: 

Any employment with Islamic Relief will be subject to the following checks:

• Screening clearance
• Proof of eligibility to live and work within the UK
• Receipt of satisfactory references

Please note, only shortlisted candidates will be contacted.

Applicants should be sympathetic to the values of Islamic Relief

(Sincerity, Excellence, Compassion, Social Justice and Custodianship)

Islamic Relief is an equal opportunities employer

With extensive experience of advising on a range of safeguarding issues, you will have knowledge in safeguarding case management, preferably in the voluntary sector.

In this role you will oversee the implementation and development of operational procedures and be our voice and advisor in all matters relating to safeguarding, providing support to local churches.

Your knowledge of best practice, statutory, and other guidance or policy concerning issues related to the protection of children and adults at risk, will be key in playing a role in arranging and leading the training of others.  You will be able to work with minimal supervision and have excellent interpersonal and communications skills.

Interview date - Monday 20th January 

MAIN PURPOSE OF JOB:

Operating as an integrated part of the Living Well UK team the post holder will be responsible for administering finance duties on a day-to-day basis as per the key duties and responsibilities.

Additionally, and in partnership with the Board and senior managers, you will implement any agreed changes to the delivery of the finance function.

You will contribute to the development of the organisation’s strategy and business plan and ensure that the aims and objectives arising from this are implemented in an effective and efficient manner.

MAIN DUTIES AND RESPONSIBILITIES

• Preparation of monthly management accounts and associated forecasts, undertaking analysis and reporting to Trustees of Living Well UK, the Board of Living Well Consortium and managers as required.
• Undertake and improve the month end financial process, including bank reconciliation, accounts receivable reconciliation, accounts payable reconciliation and payroll reconciliation.
• Management of the year-end audit process and preparation of annual statutory accounts compliant with the regulations for companies and registered charities in order to obtain a clean audit report. Responsible for ensuring audit adjustments are appropriately posted within the accounting system.
• Manage the production, implementation, maintenance and documentation of financial procedures and controls.
• Manage the payroll system and payments to the organisation’s pension provider.
• Manage the organisation’s VAT and corporation tax position, including quarterly VAT returns.
• Contribute to and drive performance against financial targets using appropriate systems.
• Support the development of potential new services, assisting with the preparation of budgets etc.
• Support the management team by preparing financing analysis and reporting as requested.
• Assist the CEO in facilitating the Board of Trustees.
• Undertake delegated responsibilities to ensure compliance in line with Company Secretary’s responsibilities.
• Manage grants, trusts and small awards to other organisations.
• Oversee key HR functions ensuring continued compliance with legislation and good practice.
• Ensure the organisation is fully and appropriately insured and that archives are appropriately retained and stored.
• Undertake any other related duties that are consistent with the job.

PERSON SPECIFICATION

(E = Essential; D = Desirable)

Education

• To degree level or equivalent (E)
• Qualified with a recognised accountancy body (E)

Experience

• Financial experience in a related field e.g. charitable finance. (E)
• High level understanding of relevant charity and company law. (D)
• Experience of preparing management accounts and budgets and book-keeping. (E)
• Responsibility for managing payroll. (D)
• Responsibility for managing VAT, PAYE and NIC (E)
• Experience of IT based systems relevant to the organisation’s activities (E)
• Exceptional levels of integrity and professional judgement. (E)
• A proven track record of working in a team and supporting colleagues. (E)
• Experience of working with auditors (E)
• Experience of providing financial overview to boards and executive committees (E)
• Knowledge
• Charity finance and accounting practices (E)

Skills & Abilities

• Ability to work on your own initiative but with a strong sense of team identity that supports team development and management objectives (E)
• Excellent administrative, recording and reporting skills (E)
• An excellent standard of numeracy and literacy and excellent attention to detail and accuracy (E)
• Excellent verbal and written communication skills. (E)
• Ability to work flexible hours as required. (E)
• Ability to work as an effective member of a team. (E)
• Ability to present in a professional manner. (E)
• Proficient in use of ICT, MS Office (including strong excel skills) and knowledge of SAGE 50. (E)

Attitudes & Values

• A commitment to deliver to individual and organisational targets. (E)
• Empathy with the aims and values of the organisation. (D)
• Commitment to continuous improvement including own professional development. (E)
• Willingness to be flexible and dynamic as organisation needs change. (E)
• Commitment to principles of Equal Opportunities. (E)

Due to the nature of this post it is subject to a Disclosure and Barring Service (DBS), criminal records check.

STATEMENT:

This job description will be agreed between the jobholder and the manager to whom he/she is accountable.  It may be reviewed in light of experience, changes and developments.

The information being handled by employees of Living Well UK is strictly confidential.  Failure to respect the confidential nature of this information will be regarded as a serious breach of regulations, which will result in action under the Disciplinary Policy including possible dismissal.  In the case of computerised information, could result in prosecution for an offence or action for civil damages under the Data Protection Act 1998.

Employees must take reasonable care and be aware of the responsibilities placed on them under the Health & Safety at Work Act (1974) and to ensure that agreed safety procedures are carried out to maintain a safe environment for employees, patients and visitors.

Living Well UK is committed to Equal Opportunities in Employment and therefore it is the aim of Living Well UK to ensure that no applicant or employee receives less favourable treatment on grounds of gender, disability, religion, race, colour, sexual orientation, nationality, ethnic or national origins or is placed at a disadvantage by conditions or requirements which cannot be shown to be justifiable.

Living Well UK is responsible under the existing equality and diversity legislation to ensure equality issues are promoted and you are expected to work with Living Well UK to fulfil these obligations, Living Well UK policies and codes of good practice.

This job description may be subject to change in consultation with the post-holder.

Programme Executive (Fixed-Term Maternity Cover)
Home Based (with regular travel to our partner schools in Birmingham and Nottingham)

About Us

Action Tutoring is an education charity that supports pupils from disadvantaged backgrounds to succeed in school.

In the UK today, young people facing socio-economic disadvantage are less likely to achieve the grades they need to progress in life. This isn’t because they are any less able – it’s because they have less access to tools to support them to realise their potential.

We help to level the playing field by working in partnership with schools to deliver weekly tutoring in English or Maths, to pupils who need it the most.

We now have an exciting opportunity for a Programme Executive to join our team on a fixed-term maternity cover contract lasting up to 12 months.

The Benefits

- Salary of £26,135 pro rata
- Travel expenses
- Flexible working and TOIL
- 33 days’ holiday pro rata, including Bank Holidays
- Workplace pension
- Team socials and a culture of celebrating

If you are a confident communicator and work well with deadlines while managing others, this is a brilliant opportunity to gain experience with a charity that’s supporting the UK’s most disadvantaged young people.

As an education charity, we understand the importance of providing learning and development opportunities for our staff. You’ll receive a comprehensive induction and full training and will have the chance to broaden your areas of responsibility as you grow alongside the organisation.

Our vision is a world in which no child’s life chances are limited by their socio-economic background. If you share our values and want to make a real difference to young people’s lives, we want to hear from you.

The Role

As a Programme Executive, you will be responsible for your own caseload of programmes and managing two Programme Co-ordinators.

This is a home-based role with occasional travel to our offices in London and Action Tutoring’s partner schools throughout Birmingham and Nottingham.

Some of your duties will involve:

- Visiting schools and building positive relationships
- Managing and training the volunteer tutors
- Managing the pupils that use the service
- Measuring impact and success via accessing performance data

About You

To be considered as a Programme Executive, you will need:

- At least two years’ experience of working with young people, schools or volunteers
- The ability to manage and lead others, leading by example
- To be educated to degree level
- The ability to develop strong relationships with a variety of stakeholders
- Strong verbal and written communication skills with the ability to undertake public speaking to deliver high quality tutor training
- To be committed to ensuring young people from all backgrounds reach a meaningful level of academic attainment

Ideally, you will have line management experience or the ability to demonstrate a strong understanding and skills that make for effective line management.

Other organisations may call this role Senior Project Co-ordinator, Education Programme Executive, Project Executive, Education Project Executive, Charity Programme Co-ordinator, Charity Project Co-ordinator or Charity Service Co-ordinator.

The closing date for applications is 30th December 2019 with interviews to be held ideally on 6th January 2020.

Webrecruit and Action Tutoring are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re seeking your next challenge as a Programme Executive, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.