Office administrator jobs near Cambridge, Cambridgeshire

Are you a whizz at Word, exceptional with Excel and outstanding in Outlook? Do you have experience of updating websites, using databases and online tools such as MailChimp, Zoom, Vimeo and Eventbrite? Or can you quickly learn how to use these and other similar applications?

AAFDA are looking for an admin assistant to join our team.

You’ll be part of a friendly but efficient, remote-working team and so will require a high level of self-motivation and initiative, excellent communication skills and a good sense of humour.

Our whole team contribute to the general running of the organisation, and you will need the ability and flexibility, to juggle a variety of tasks under the pressures of a small, busy, and rapidly growing Charity.

The post will initially be full-time for up to 12 months and will cover the current postholder’s maternity leave, but there may be the opportunity to stay with us after this period, subject to funding.

Reporting to our Development & Training Manager.  The postholder will also work closely with other members of the Leadership Team as required. Some interaction with our Board of Trustees may also be required.

To Apply: Please see the job description and person specification attached and submit your C.V. and supporting statement, which will cover your experience and ability to fulfil the job description.

Interviews will be held on 13th & 14th September 2022.

Right to work in the UK

Under Section 8 of the Asylum and Immigration Act, we, as a responsible employer need to ensure that we do not employ anyone illegally. To avoid discrimination, we treat all job applicants equally.

We, therefore, ask all candidates selected for interview to bring original documentation to show their Right to Work in the UK. A copy of these will be taken. Once the successful candidate has been appointed the unsuccessful candidate's documents will be destroyed confidentially.

Do you want to make a difference and be part of a vibrant and inclusive organisation that has been helping save lives for more than a century?  As one of the country’s best-loved charities, St John Ambulance played a pivotal role in responding to the pandemic as well as ‘everyday’ health emergencies, training, supporting communities, and improving young people’s lives.

Excellent opportunity to join us as Data & Systems Lead!  The successful candidate will have a key and fundamental role of ensuring that St John Ambulance HR systems are maintained to a high standard and that system enhancements and developments are implemented to add value to business units as well as providing technical support to on-line applicant tracking and people systems.

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. The role benefits from a competitive salary, generous pension, hybrid, flexible working & TOIL, 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years, options to buy and sell holiday, free first/mental aid first aider courses, Blue Light and NHS online shopping discounts, cycle to work scheme, life assurance, flu jab, eye care, mental health and wellbeing tools and volunteering days. 

Please see the job description for more detail (this can be viewed on our website or once you click apply)

About You:

• Experience of working with SelectHR
• Experience of providing remote support and one-to-one training
• Experience of maintaining recruitment Applicant Tracking Systems
• Experience of managing and maintaining data in large databases
• Excellent interpersonal skills with ability to communicate effectively at all levels – to simplify complex and detailed processes

About the Role:

• Acting as the subject matter expert, analyse and interpret people data for the organisation nationally to produce monthly detailed reports with commentary to enable the improvement of our people management processes
• Produce reports based on people data that is helpful and supportive of leaders people agendas
• Develop and maintain HR systems to monitor and report on organisational people matters including absence, volunteering hours and equal opportunities data
• Work with stakeholders to support and provide guidance on successful implementation of HR processes
• Act as a superuser for people & recruitment systems by configuring systems to reflect changes to the organisation structure and its people
• Train end users of all menu sets and use intranet to update system-related changes

About Us:

This is a fantastic opportunity to join a team of over 1,700 employees and over 30,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a 

charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

Recruitment Agencies: We are not utilising the services of recruitment agencies for this vacancy and will accept direct applications only.

The Loop is a volunteer-led non profit, non governmental organisation made up of a dedicated team of over 500 chemists, health professionals, researchers and more. Guided by international expertise and experience, we support the establishment of professional drug checking services across the UK.

The Loop offers event-based and community-based drug checking and associated harm reduction services. We also provide training courses in drugs awareness, risk communications, harm reduction, spiking, and managing problems in nightlife. Our training programmes have been booked by staff working across public health, substance misuse services, universities, events, security industries and more.

Following the appointment of our first Chief Executive Officer, The Loop would like to recruit an Administrator.  We are looking for a dynamic individual to provide professional, effective and efficient administrative support to the CEO and board, as well as supporting the team in the coordination and administration of fundraising, marketing and drug checking service delivery.

If you think you have the skills and experience to be an exceptional administrator for The Loop, please submit a CV and covering letter (no more than two sides of A4) addressing how you meet the personal specification.  

Interviews will take place online but we reserve the right to conduct a second round of in person interviews if neccesary.

Homeworkers Worldwide is looking for a flexible and well organised Administrator, to support our Director in delivering projects and developing our organisation, both here in the UK and internationally.

This role will provide administrative support both for our Brand Engagement role within the EC-funded Hidden Homeworkers project in South Asia, and for HWW as an organisation. Typical tasks would include maintaining monitoring and financial records, organising events and minuting meetings, supporting with project communications, and with internet-based research tasks.

The postholder will bring strong administrative skills, with solid experience in using word processing, spreadsheets, e mail and the internet, with a calm and methodical approach and the ability to work independently on occasions. Ideally, they will also have experience of book-keeping, event organisation, and communications work, particularly social media/updating websites (we are currently using Squarespace, Mailchimp and Canva).

Homeworkers Worldwide is a small NGO established in 1996 to support homeworkers around the world, most of whom are women, to come together to claim their rights and earn a fair and secure wage in decent working conditions. We:

• Support grass roots organising of homeworkers to bring about change
• Engage with brands and suppliers to work to improve conditions in their supply chains
• Carry out research and policy work, to understand the challenges homeworkers face and identify solutions
• Campaign to hold governments and companies to account and scale up change.

At the moment we have resource for a part time (21 hours/week) position on a six month contract, but we plan to continue the role beyond this date, depending on funding. In the future, there may also be scope to increase the hours, depending on the post holder’s situation. We are also open to hearing from freelancers who may be interested in the role on a self-employed basis.

Homebased position, based in the north of England and able to travel to Leeds and possibly other locations in Yorkshire/Lancashire at least once a month.

Download full details from our website, or use the Contact page if you require further information. Please ensure your Cover letter addresses the Essential requirements as set out in the Person Specification. We are also requesting candidates to complete the Equal Opportunities Monitoring Form, to help us monitor the effectiveness of our advertising strategy in attracting a diverse pool of candidates.

Closing Date: Monday 5th September 2022 (9am)

Interview Date: Tues 13th September 2022

Learning Administator

About Relief International

Relief International (RI) is a leading nonprofit organization working in 16 countries to relieve poverty, ensure well-being and advance dignity. We specialize in fragile settings, responding to natural disasters, humanitarian crises and chronic poverty.

About the opportunity

• Remote homebased in the US / UK or can be based remotely in a RI country of operation.
• The post holder will require the right to work in their homebased location and national terms and conditions will apply.
• This role is classified as requiring a standard pre-employment check.

As Learning Administrator you will support RI’s Organizational Development and Training (OD&T) goals to develop and retain high quality staff through a comprehensive Learning and Development offering, which reflects RI’s global aims, and best practice, supported by a Learning Management System that is user-friendly, flexible and meets all reporting requirements.

You will form strong working relationships across all RI teams to support the delivery of a culture of continuous performance improvement, ethics and compliance and professional development

Working closely with the Director of Organizational Development and Training you will:

• Administrative support in learning rosters organisation, analysing data and reporting, as well as the curation of the Learning Management System.
• Support organization-wide learning sessions across various time zones, to meet the needs of the Global, Regional and Country-level team members.
• Support, monitor and track on boarding processes across the organisation.
• Act as primary point of contact / helpdesk for RI Academy learner support; answering questions, providing guidance, resetting passwords

About you

With a strong interest in the humanitarian and development sector, you will have a record of achievement in a similar role, with experience in supporting the design and development of eLearning content and learning management systems.

Experienced in working with different kinds of information, both qualitative and quantitative, you are equipped with excellent IT skills, strong technical expertise in Microsoft Applications and the ability to use advanced Excel

You are a great communicator, flexible and willing to learn, with robust organizational, analytical, and administrative skills, including a strong ability to focus on detail and quality assurance.

How to apply

To apply for this post, click on the “Apply” button in the job advert page.

You will be asked to upload a CV and Cover Letter.  The cover letter should be no more than 2 pages long and explain why you are interested in this post with Relief International and how your skills and experience make you a good fit.

Closing date. Note the closing date as per the job board listing, however, please apply immediately as we will be reviewing applicants on a rolling basis and may withdraw the position before the job board closing date.

Due to limited resources, only short-listed candidates will be contacted.

Relief International has a zero-tolerance policy for unlawful harassment, sexual exploitation and abuse. Relief International is committed to protecting our staff and the communities we work with from abuse and harm including sexual exploitation, sexual abuse and sexual harassment.

All staff are expected to abide by our Code of Conduct.

Recruitment to all roles in Relief International include a criminal records self-declaration, references and other pre-employment checks, which may include police and qualifications checks.

The UK Cyber Security Council works to bring together stakeholders to build and drive engagement in the cyber security profession, through developing standards and ethical practice, demystifying career routes into the profession and promoting the profession.

In collaboration with multiple UK Government departments and the National Cyber Security Centre (NCSC), our approach is to co-ordinate existing programmes and shape new initiatives, in support of the ambition to make the UK the safest place to live and work online.

We are also Royal Incorporated Organisation with corporate and organisation members who share our interest and passion in promoting, supporting, and developing the cyber security profession.

The role:

If you’re successful, you will have a unique opportunity to join a relatively new organisation at an important phase of its development. The role will be to oversee the effective administration and running of the Customer Relationship Management System (CRM) and to provide administrative support to the Leadership Team.

Main Duties and Responsibilities

CRM Data validation and maintenance

• To input key information and data into the Customer Relationship Management System (CRM)
• To review the CRM System to ensure that all staff are recording key information and data in a timely manner and to the required standard.
• To develop a data maintenance strategy in collaboration with key staff
• To carry out data cleansing exercises and exception reporting to ensure the integrity of the data
• To make suggestions and recommendations on the improvements to the CRM System or documentation
• To develop, review and maintain live dashboard reporting

Outcomes Framework

• To support in the development and maintenance of the outcomes framework, ensuring staff are continuously updated on any new monitoring requirements
• To support in the development of the organisations key data performance dashboard
• To work closely with staff to develop output, outcomes and impact measurements that can be added to the CRM system.
• To prepare project status and progress reports using management information and dashboards. (Qualitative & Quantitative)

Other

• To develop positive relationships with team members, volunteers, suppliers and partners, using influence to generate support for projects.
• To comply with data protection legislation and act responsibly on matters of data disclosure both internally and to third parties.
• To be familiar with the Health and Safety policies for the organisation and to attend mandatory updates where required
• To represent the Council in a professional manner and to act at all times in a manner which will not damage its reputation.
• To provide occasional administrative support for corporate events and conferences as agreed with the line manager.
• To undertake any other duties and projects at the request of the Director or CEO

Person Specification:

Essential

• Knowledge and experience of using a Customer Relationship Management System
• Excellent organisational skills and attention to detail
• Fully IT literate, particularly to be competent with Office365, Microsoft Excel, Word, PowerPoint and Outlook.
• Excellent communication skills both written and verbal.
• Experience of writing reports based on analysis of information or data
• The ability to work under pressure to cope with multiple demands and deadlines, to work fast and to a consistently high standard.

• Educated to a minimum of GCSE C/Level 5 and above in English and Maths
• A ‘can-do’ attitude. Willing to get stuck in and help your colleagues when required.

Desirable

• Educated to degree level standard or equivalent
• An interest and passion for Technology and/or the Cyber Security industry.
• Knowledge and experience of using Civi CRM
• Experience of administrative support in a similar organisation

Equal Opportunities statement

We actively encourage applications from a wide range of people from diverse backgrounds to apply for our positions as we are committed to having a team that is made up of diverse skills, experiences, perspectives and abilities. We actively support diversity and inclusion and ensure that al2100l our employees are valued and treated with dignity and respect as we want to encourage everyone in our business to reach their potential.

Next Steps

· Deadline for application: 09.00 Monday 22nd August

· Shortlisting: Monday 22nd August

· Interview week beginning: 22nd August

· Start date: ASAP

How to apply

Please send an up-to-date CV along with a covering letter showing how you meet the essential criteria and any of the desirable criteria

Important note: We may close the adverts early if we have a number of strong candidates

Near Neighbours brings people together in communities that are religiously and ethnically diverse, so that they can get to know each other better, build relationships of trust and collaborate together on initiatives that improve the local community they live in.

Near Neighbours is a subsidiary of the Church Urban Fund alongside the Just Finance Foundation, that focuses on financial education for young people and building financial capability in communities, and whilst these are 3 separate charities, we share an office, senior team and back-office functions. This role would be to work on grant programmes for both Near Neighbours and the Church Urban Fund.

We are currently seeking a process driven, methodical grants administrator with clear communication to support our grants team with all aspects of the grant administration process: from initial enquiries, processing, through to grant monitoring.

The role will be to provide administrative support to our three small grants programmes:

• the Near Neighbours small grant scheme, bringing together neighbours from religiously and ethnically diverse backgrounds
• the Windrush Day Grants Scheme, educating and celebrating  the Windrush Generation and bringing people together
• the Refugee Small Grants Programme, supporting the outreach work of churches and Christian organisations for work with Ukrainian and Afghan refugees

The ideal candidate will have at  least 2 year’s experience in administration or project support, experience working with databases and content management systems, with a knowledge of issues associated with poverty and inequality.

This role offers the opportunity to work as part of a small, friendly, supportive wider programmes team, working on projects in Homelessness, Financial Education, Youth Leadership and promoting faith based social action.

Application deadline Sunday 21st August 2022.

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications. Therefore, if you are interested, please do submit your application as early as possible.

To apply, please send us your CV with a brief covering letter telling us why you are interested in the role.

CUF is an inclusive organisation with a diverse workforce, we welcome all applications. We want our workforce to be truly representative of the Communities we serve. Diversity is an asset to our organisation and helps us create an inclusive, welcoming environment for all.

East Anglia’s Children’s Hospices (EACH) supports families and cares for children and young people with life threatening conditions across Cambridgeshire, Essex, Norfolk and Suffolk.

Administrator – Corporate Fundraising
Ref: 182-CFAMilFB
Salary: £21,000 per annum
Hours: Full Time, 37.5 hours per week – Part time applications considered
Location: Milton Hospice, CB24 6AB
Level: Fundraising
Job Type: Permanent

Are you:

• An experienced administrator looking to work in a vibrant and busy fundraising team
• Well organised, with an eye for detail and ability to work to deadlines.

Do you have:

• Experience of working in a professional role as part of a variety of business and social events
• Excellent communication skills – both written and verbal

The role:

• Reports directly to the Corporate Fundraising Manager
• The Corporate Fundraising Administrator will assist in all activities to support the Fundraising strategy to maximise income and increase the number of corporate partnerships within the Cambridgeshire area.

Responsibilities:

• To help with the relationship management of corporate supporters
• To assist in the research of new corporate supporters in order to increase income
• To solicit corporate sponsors for EACH’s many events across the region
• To support the Corporate Fundraising team and Corporate Fundraising Manager with large accounts where required
• To lead on Corporate Donor communications where required including mass fundraising initiative mailouts
• To keep up to date EACH’s supporter database

Comprehensive range of benefits:

• Free onsite parking
• Enhanced Annual leave Entitlement - 27 days + 8 UK Bank Holidays
• Subsidised meals
• Additional holiday purchase scheme
• AVIVA pension package – up to 7% Employer Contribution
• NHS pension - continuation of if already contributing
• Life Assurance
• Free Eye Tests
• Cycle to work scheme
• Employee Assistance Programme

Closing date: 23:59, 01/08/2022

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At EACH we are committed to promoting equality and respecting diversity.  We actively welcome applications from all sections of the community, in particular from eligible candidates from BAME backgrounds.

EACH is proud to be Investors in People accredited.

EACH reserves the right to close this vacancy early, should we receive a sufficient number of applications.

This post is subject to a Disclosure & Barring Service (DBS) check prior to appointment.

No agencies please.

Job Title: Recovery Operations Administrator

Region: Homebased

Directorate: Operations

Contract: Permanent
Salary: £19,656 - £20,188 per annum

The Role

At the Royal British Legion, we believe in building on potential. As a Recovery Operations Administrator, your ability to deliver on administrative and data processing tasks, as well as working with stakeholders both internal and external that support beneficiaries through their Recovery programme, could have a real impact on people’s lives.

We are looking for an experienced administrator to join our Recovery Services Team to help support and successfully deliver the Royal British Legions new and exciting Recovery Services strategy.

At its heart, RBL is a people organisation. People who want to do the very best for others, while at the same time making the most of the opportunities and experiences we offer them.

We are the country’s largest Armed Forces charity, with 210,000 members, 50,000 volunteers and a network of partners and charities; helping us give support wherever and whenever it’s needed.

As a Recovery Operations Administrator, you will be responsible for all administration and data processing. You will work with stakeholders both internal and external that support beneficiaries through their Recovery programme.

If successful, the main duties of your role will be:

• To support in the management and development of systems and processes for the Recovery Service.
• To assist the Recovery Operations Manager (Customer Services) in the administration and auditing of all Recovery Educational Programmes.
• To provide and distribute documentation for approval as directed, ensuring that all policies and procedures are adhered to.
• To assist with the maintenance and compliance of the Quality Management System.
• To produce, analysis and present data needed to support the Recovery Team.
• To assist with ensuring the Recovery Service is compliant and meets GDPR regulations in line with the organisations policy.

About the Royal British Legion

Across the country, in every city and on every street, RBL is there to support our Armed Forces community.

It's this mission, this scale, this challenge and the values we all live by, that makes the RBL such a fulfilling place to thrive.

If you want to give your days meaning. To put your passion into a role with real impact. To support people and be supported yourself. In an inclusive team that faces every challenge together. Whatever your interests and ambitions, whatever your background, we think you’ll find a role here that works for you, with career opportunities right across the UK.

Diversity Statement

We believe that the compassion, understanding, and service we show each and every individual should be reflected in the way we all support, respect, and include every individual who works with us. We want everyone involved in our work or receiving our services, to feel proud to contribute to or be part of a diverse and inclusive organisation.

We recognise that we still have a long way to go to ensure that we make the RBL a truly great and inclusive organisation to work for and be part of so we have set out our commitments to provide a clear path to deliver this ambition. We will keep listening, learning, and sharing our progress and impact.

How to Apply

Please click ‘Apply Online’

Closing date for this role is: 22/08/2022

We reserve the right to close this vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible.

CPRE Leicestershire, the countryside charity, now has an opportunity for a freelance Branch Administrator to assist in providing effective administration for the branch of CPRE Leicestershire.  Currently the role involves approximately 2-4 hours per week, with preparation and attendance at 2 zoom meetings per month (note: these could become face to face meetings at a later date) as well as bi-monthly Branch meetings and the Annual General meeting, all held within the Leicestershire area.  This is a self-employed position offering an hourly rate of £12.50.

This is an excellent opportunity to play a key role in a respected local countryside organisation, applying your administrative skills and experience to make a real difference to a friendly and passionate group.  Please see the enclosed job description for more details about the role.  If you wish to apply please send a covering letter together with a copy of your CV.

Please look at the CPRE Leicestershire website for more information about what the charity does.

Charity People is thrilled to be working in partnership with a leading Youth charity. This is a fabulous education charity determined to ensure that all young people in the UK have access to high quality services that support their social and emotional learning.

Their vision is clear, and they work collaboratively with partners across the UK youth sector to develop shared approaches to learning, evaluation and continuous improvement.

You will be part of a small, dedicated, and growing team across the UK.

Job Title: Team Administrator

Location: Anywhere in the UK (fully remote position)

Hours of Work: Full time permanent; 35 hours per week (Willing to consider part-time on 28 hours per week for a strong candidate).

Salary: £25,000-£28,000 per annum

JOB PURPOSE:

We need a Team Administrator to join a growing team to provide critical administrative and logistical support across projects, and to work with the Head of Operations and Finance Lead, supporting across finance, HR, IT, and facilities. We're also looking for a candidate experienced in diary management, planning meetings, and providing general administrative support to a Senior Leadership Team.

WHAT WE ARE LOOKING FOR:

This is a newly created post. We're looking for a supremely organised and confident administrator with excellent written and verbal communication skills, and exceptional attention to detail. Our ideal candidate would be happy working autonomously and have experience of supporting a busy and fast-paced team managing multiple different work streams. We are looking for someone who will anticipate need and suggest solutions to logistical challenges, always thinking about how things could be better - and willing to give it a try! You'll need to be helpful and enthusiastic in your approach to work, flexible, a strong communicator and people oriented. You'll also need to be able to engage with young people involved in our work, helping them with travel and logistical arrangements when they join us at residentials or group activities.

There is an office space in Barbican which is available for use to those who wish to use it. The organisation has a drive to broaden their workforce across the country, so please do apply, wherever you might be (it is fully-remote after all!).

Deadline:?We will be assessing applications on a rolling basis for this role.

Looking forward to hearing from you!

Sightsavers is looking for a Finance Systems Training Administrator – a new role within our expanding Finance Systems team to act as an intermediary between Sightsavers head office and the global offices.

Location:UK remote – with occasional travel to Haywards Heath, when required or UAE – Dubai

Hours: This is a full-time role with some flexibility around hours worked and some home working

About the role

We are looking for a Finance Systems Training Administrator to help us lead in trainings of financial systems used at Sightsavers and to provide support for all tasks around administration and maintenance of these systems. You will join at an exciting time for Finance Systems at Sightsavers as the team takes on a wider remit of projects across the organisation. A major part of this role will be to provide support to internal stakeholders whilst embedding new operational and financial systems and processes, including developing communications and training plans. Key duties include:

• Ensure training and support is sufficient to meet end user needs, while maintaining the control environment in accordance with the Global Financial Framework
• Identifying training needs within the organization and developing training programs to meet those needs
• Organising and conducting training for existing and new staff across all country offices, to ensure systems users have access to the tools and materials they need to undertake systems processes appropriate for their roles
• Preparing training materials to teach and guide staff in properly utilising system applications
• Facilitating the finance systems maintenance and administration procedures including code and user set up, exchange rate update, period end processes, system interface monitoring and user queries via the service desk portal
• Providing support to business customers based overseas in embedding new operational and financial processes and developing training plans and eLearning materials
• Assisting in on-going review of financial systems, processes and information flows to help identify opportunities for efficiency improvements and control enhancement
• Maintaining process documentation and ensure this integrates with Sightsavers Global Financial Framework.
• Developing into a system training and administration expert across all Sightsavers financial systems
• The role may include travel to Sightsavers country offices

About you

This is an ideal opportunity to build on your existing training and administration experience. To succeed in this role, you will need:

• Fluency in English
• Good written and oral communication skills
• Experience in developing training content and efficient delivery of training to staff of diverse cultures
• Experience in system maintenance (desirable not essential)
• General knowledge of accounting principles and able to demonstrate relevant practical experience. Studying for an accountancy qualification would be beneficial but is not essential.
• Experience of working in a complex international organisation.
• Understanding of the International Charity Sector and regulatory environment- desirable

This is a varied role, please read the full job description for further details. As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people living with a disability are particularly encouraged to apply.

Benefits

Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London.

Next steps

To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying. Please note that there will be an expectation that you can occasionally visit our modern and collaborative offices in Haywards Heath, West Sussex (RH16 3BW)

We anticipate that remote interviews will take place in mid-September and the evaluation process may include a role-specific task to be completed by shortlisted candidates in advance of this.  Due to project deadlines, we will review applications as soon as they are received.

Closing Date: 11 September, 2022

Data and Supporter Care Administrator, joining a charity, based in Central London. Immediate start. Full time - 4-month period initially, may be extended. Remote working, requiring 1 day per week in the Central Office.

Due to increased campaign success, the Data Team require some extra help across supporter care and processing of supporter data.

As the Data and Supporter Care Administrator, working with the Database Manager and Supporter Care Coordinator's, you will work on a range of Supporter Care, Donation processing and Data activities. Using your current data skills, there is also opportunity to develop new ones by working with the Data and Insight Team to support on all aspects of the database from donation processing to imports and data cleaning.

• Support the Supporter Care Coordinator with management and responses to email inboxes and with bespoke supporter thanking.
• Support with processing all online and offline donations, importing info onto the Database for month end reconciliation
• Ensure supporter records are maintained, recording changes onto Raiser's Edge
• Ensure all data is held, processed in accordance with the GDPR and other best practice.
• Where able to, import and export data to and from the database, checking accuracy.
• Where able to, assist the Data Team with cleaning data and day to day management of the database.

We are looking for you to have previous experience of:

• Experience of working with Raisers Edge or a similar CRM database
• Excellent IT skills including Excel (including creating charts and tables)
• Efficient and accurate data entry with excellent attention to detail

One in three of the charity’s pioneering research projects are made possible by the generosity of people who choose to leave a gift in their Will to Alzheimer’s Research UK. This, and in memory giving, are growing areas at the charity.

This post is crucial to delivering our vision of a future free from the fear harm and heartbreak of dementia. Reporting into the Senior Legacy Administrator, you will be responsible for ensuring all the administration for each case is accurately captured on the database and appropriate communications are sent as and when required. In the short term, you will also support the Legacy Marketing team in delivering excellent stewardship to our supporters.

This is an ideal role for someone who is new to fundraising, marketing or legacy administration, who has a good attention to detail and a commitment to supporter care, and who would like to work within a growing team.

Main duties and responsibilities of the role:

Legacy administration

• Review legacy post, adding relevant documentation to the First-Class database, photocopying or scanning and filling post as appropriate.
• With support from the Senior Legacy Administrator, manage your own pecuniary legacies case load.
• Record new legacy cases and all appropriate information, including income, in the databases and setting up regular reviews in line with the Charity’s policy until the completion of the administration.
• With support from the Senior Legacy Administrator, send appropriate correspondence to the solicitors, executors and next of kin including all relevant information.
• Ensure the charity receives its full entitlement and legal requirements are satisfied by requesting copies of all relevant documentation as outlined by the Senior Legacy Administrator.
• Assist with the end of the Charity’s financial year auditing and accruals process. Support independent auditors as and when required.
• With support from the Senior Legacy Administrator, the Data team and IT team, be able to competently use the different databases the Charity use (First Class and currently Raisers Edge) as well as Microsoft packages.
• Support the Senior Legacy Administrator and the case load when the Senior Legacy Administrator is absent including responding to queries from solicitors, executors and next of kin as well as internal requests.
• Liaise with other members of staff in other departments as and when necessary.

What we are looking for:

• Good knowledge of Word, Excel, Outlook and databases.
• Ability to work with a high level of accuracy and attention to detail.
• Excellent telephone manner.
• Excellent written communication skills.
• Good organisational skills and the ability to prioritise workload
• Professional and hard-working team player that is keen to learn. 
• Able to remain calm under pressure
• Flexibility and adaptability within the role when required
• Willingness and ability to help occasionally with events (possibly elsewhere in UK) and occasional work outside of regular office hours/overtime at peak times

Additional Information:

Ways of working:

Agile - As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abingdon, Cambridge, CB21 6AD. 

Salary: Circa £23,000 per annum, plus benefits

Please download the Vacancy Pack for more information.

The closing date for applications is the 21st August 2022, with interviews likely to be held week commencing the 22nd August 2022. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone is able to be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures.  Should you need any adjustments to the recruitment process, at either the application or interview stage, please contact us via the channels on our website. 

How to apply:

Please create an online account using our Online Recruitment System which can be accessed through our Job Vacancies page. You will be able to attach your CV and covering letter to your application and track the status of your application.

*Please note that when applying for this role it will be known as Legacy Executive.

About Alzheimer’s Research UK:

Alzheimer’s Research UK is the UK’s leading dementia research charity dedicated to diagnosis, prevention, treatment and cure. Backed by our passionate scientists and supporters, we’re challenging the way people think about dementia, bringing together the people and organisations who can speed up progress, and investing in research to make life-changing breakthroughs possible.

You will be part of an organisation that has been recognised nationally as an outstanding place to work. In 2021, we were listed 69th in the prestigious 100 Large Best Companies to Work For.  We were also awarded a 2-star accreditation by Best Companies, recognising outstanding levels of workplace engagement and were listed in the 75 Best Companies to Work for in the East of England and the Charity’s 30 Best Companies to Work For.

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK