Office Administrator Jobs in Home Based
This is an exciting opportunity to join our highly motivated and passionate team as an Operations Assistant.
This role is at the heart of the charity and perfect for someone who wants to develop their administrative skills in the not-for-profit sector.
The successful candidate will have excellent administrative skills, and be highly organised, with excellent time management skills and the ability to juggle a variety of tasks. You will oversee the day-to-day running of the office and offer administrative support across the teams.
Benefits:
- Flexible working options including hybrid working
- Pension with 5% employer contribution
- 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
- Additional day off for your birthday
- Volunteering day per year
- Enhanced sick, maternity and adoption pay
- Sarcoma UK Life Insurance Scheme
- Health and wellbeing:
- Health Cash Plan
- Therapy sessions
- Wellbeing Group
- Team activities throughout the year
- Interest-free season ticket and bicycle loan
Our Values:
- Pioneering we are leading the way to a better future for the sarcoma community.
- Together we are creating a community to make a difference for all those affected by sarcoma.
- Expert we use our expertise in understanding sarcoma to deliver better outcomes.
Duties and key responsibilities:
Office Maintenance
- Oversee the general maintenance of the office.
- Manage office supplies by tracking office inventory and replenishing supplies including kitchen and stationery.
- Ensure the office and meeting rooms are well-maintained.
- Manage Sarcoma UK storage, ensuring it is fit for purpose.
- Liaise with office contractors and service providers to ensure the office runs efficiently.
- Assist with office refurbishments, expansions, and relocations.
Administration
- Be the first point of contact for all enquiries to our telephone switchboard and info@ mailbox, responding in a timely manner to all enquiries and delegating across the team where relevant.
- Manage the daily postal system including opening post and recording donations on the finance spreadsheet.
- Managing deliveries to the office and organising couriers.
- Organise travel and accommodation bookings across the whole charity including fundraising events.
- Organise travel, meetings and staff attendance at events including the British Sarcoma Group conference.
- Make any bookings and arrangements for the team that involve financial transactions, for example booking travel, conferences, training courses, flowers for supporters and event purchases.
- Provide meeting room management, including bookings and catering.
- Carry out ad hoc administrative tasks for other departments when requested e.g. fundraising and information send outs during busy periods or absence.
Health & Safety
- Ensure compliance with health and safety procedures, maintaining a safe working environment in the office. This
- Regular health and safety inspections of the office and workstations.
- Carry out regular DSE tests
- Arranging regular PAT tests
- Cary out fire risk assessments (training will be provided)
- First aid assistance and maintain the first aid supplies (training will be provided)
- Review and update the health and safety policy.
Other
- Support the operations team when required, this will include finance, database, and HR functions.
- The post holder will be working in a developing environment, and they will therefore be required to undertake other appropriate duties as necessary for the efficient operation of Sarcoma UK.
The client requests no contact from agencies or media sales.
For this role, the applicant must have experience of working as an Executive Assistant / Personal Assistant or Senior Administrator within a busy office, educational or charity setting. A car driver is essential.
You will need excellent communication skills, attention to detail, be able to demonstrate proficient IT skills including Word, Excel and PowerPoint as well as being organised, effective and efficient.
This is an exciting and varied role, and the successful candidate will support the Founder and Trust within an expanding and diverse charitable organisation.
The Ruskin Mill Trust Group operates five colleges and associated residential provisions, as well as independent specialist schools. Through our research led method of Practical Skills Therapeutic Education we provide innovative and experiential education for children and young people with special learning needs, developed out of the inspiration of Rudolf Steiner, William Morris and John Ruskin.
Key elements of the roles are:
- note taking, minute taking and dictation
- email management
- diary management
- arranging and co-ordinating meetings
- arranging national and international travel
- preparing presentations and reports
A flexible approach to work is essential; some evenings, weekends and overnight stays may be a requirement of this role (with appropriate notice).
For over 30 years Ruskin Mill Trust has pioneered educational programmes that have the potential to transform the lives of young people and adults with special needs. It is a multi-faceted and rewarding organisation in which to work. Personal development and growth are supported within this holistic organisation that is diverse and growing.
We offer a competitive salary, an auto-enrolment pension scheme, 33 days annual leave (including bank holidays and increases with length of service), plus an interactive induction is provided with the opportunity to experience the Trust’s method of Practical Skills Therapeutic Education.
The Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Successful applicants will be required to undergo a Disclosure and Barring Service Enhanced Level Disclosure.
We are an educational charity operating in England, Scotland & Wales, to support the development of work & life skills in young people with SEN
The client requests no contact from agencies or media sales.
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as one of our Ambassador Relations Executives, ensuring the team’s Ambassador Programme and its admin systems and records are kept accurately and to a high standard; helping the team to develop and project manage some of our high level public activations with UNICEF UK’s most significant Ambassadors and High Profile Supporters delivering towards organisational priorities. This role will focus on supporting priority projects within our department, working closely with wider internal teams. You will keep our dedicated web pages up to date, and deliver our quarterly e-newsletters.
Reporting to one of our Senior Managers, you will have:
· Experience of supporting a busy team within a Communications department, keeping and improving systems, procedures and project management, working on tight deadlines and managing conflicting priorities.
· Excellent communication skills to communicate persuasively to engage an audience they are seeking to influence.
· Experience in successfully developing high-profile relationships - translating organisational objectives into impactful Ambassador fronted activities.
· Motivation to role-model UNICEF UK’s Values: Putting children first, Inclusion and belonging, Finding solutions, Compassion, Mutual trust & respect and Collaboration.
Act now and visit the website via the apply button to apply online.
Closing date: 9am, 24 May 2024.
Interview date: w/c 10th June 2024.
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
Unlock your potential: Join Our Client in Shaping Quality Education Globally as a Product Development Administrator (Fluent Mandarin Speaking)!
Role: Product Development Administrator (Fluent Mandarin)
Organisation type: Membership Organisation
Salary/rate: £15.48 - £16.48 per hour
Working arrangements: Hybrid role! 2 days per month in office.
Location: London
Employment type: Temporary (4 months Approx.)
This position offers a hybrid working system, primarily home-based with some onsite work at the London Office.
Short description of role:
Our client, a professional membership organisation, is seeking a Product Development Administrator (Fluent Mandarin). The organisation manages an extensive array of training courses offered by over 100 training providers across the globe and are hoping to expand this by offering to include exams in Mandarin. To support this, you'll be responsible for facilitating the translation of all exam questions and learner resources into Mandarin. We're looking for a candidate who is proficient in both English and Mandarin languages, self-motivated and eager to learn.
Main responsibilities of the role include:
- Utilise online translation tools to translate multiple-choice, multiple-response, matching, and sequencing questions into Mandarin.
- Revise Mandarin questions based on feedback from subject matter experts, ensuring accuracy in grammar and spelling.
- Conduct testing on the online exam system's user interface to ensure instructions and error messages have been translated correctly.
- Contribute to the creation of instructional videos and guides in Mandarin to aid learners.
The successful candidate:
The successful candidate will be fluent in English and Mandarin, have excellent written skills, grammar, spelling and punctuation and possess strong attention to detail. The candidate will be self-motivated and a willingness to learn, able to work to deadlines and comfortable when navigating around new systems and using online translation tools.
How to Apply:
To apply for the Product Development Administrator role, please reply and upload your CV quoting reference J81113SOH and we can provide more information to you.
We eagerly await your response.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Have you wanted to work in a role where you were able to make a difference every day?
Here, as a Medical Office Co-ordinator in our Medical Team, you’ll see the difference you and your team make to the lives of patients, their families and friends every day.
You’ll be part of a team of experienced professionals to learn from and learn with, delivering work you can take pride in.
The role:
You will provide administrative support to the medical team and support the efficient running of the Medical Office. This will involve administrative tasks including staff annual leave, maintaining the electronic filing system plus diary and meeting management.
The role provides an opportunity to research, interpret and summarise reports and documents both from internal sources and external sources such as the internet.
Another important aspect is the co-ordination and processing of ad hoc visitors, student doctors and overseas doctor placements to the Hospice, requiring liaison with multiple Hospice departments and external clinical partners.
About you:
You’ll have a record of experience in an administrative role or as a personal / executive assistant, aswell as experience of providing support across a department in a healthcare setting.
Bring your strong communication, organising, IT, attention to detail and writing skills, and we’ll give the opportunity to make a real difference to peoples lives. Every day.
As well as our competitive salary package and the opportunity to undertake an apprenticeship programme if desired, we offer a range of interesting benefits, which include:
- 27 days’ annual leave, plus recognised public holidays – rising to 29 days after 5 years’ service and 33 days after 10 years’ service (pro rata for part time)
- Employee Assistance Programme – promoting staff wellbeing
- Access to blue light card discount
- Access to Pension Scheme
- Wellbeing - We provide a programme of activities, opportunities and guidance to inspire and support our employees to live a healthy life, at home and at work.
Discover the difference you can be.
About Princess Alice Hospice:
Princess Alice Hospice is one of the top ten adult hospices in the UK, providing specialist palliative care and support to a community of more than a million people living in Surrey, south west London and Middlesex.
Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.
At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunities, and we warmly welcome applications from all backgrounds and cultures.
We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. We are a place where you can be you.
All of our vacancies except from retail are subject to a relevant DBS check.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
35 hours per week
Together Active is looking for a dedicated and skilled Administrative Officer to join our team. This pivotal role supports the smooth and efficient operation of our organisation, enabling our staff to focus on promoting physical activity and health and wellbeing across Staffordshire and Stoke-on-Trent. If you have a flair for organisation, a passion for detail, and a desire to make a meaningful impact, we want to hear from you!
What You’ll Do:
- Streamline Administrative Processes: Enhance the efficiency of our administrative functions, ensuring that all tasks are completed swiftly and effectively.
- Manage Vital Documentation: Oversee the organisation and filing of important documents and data, maintaining impeccable records that support our operations.
- Support Team Efficiency: Provide comprehensive administrative support to ensure that our team can focus on their core responsibilities without administrative burdens.
- Event and Meeting Coordination: Play a key role in organising events and meetings, from logistics to onsite assistance, ensuring successful and smooth operations.
- Communications Management: Handle our primary email communications and liaise with various partners to streamline processes and responses.
- Enhance Office Environment: Contribute to the overall maintenance and coordination of the office environment, ensuring a functional and welcoming space for the team.
Who You Are:
- An organisational star with proven experience in managing a wide range of administrative tasks.
- A communicator who thrives on interacting with different people and solving problems.
- Independent and initiative-taking, comfortable with managing your workload and making decisions.
- A team player who values diversity and inclusion, and contributes positively to team dynamics.
Why Join Us?
Make a Difference: Play a central role in enabling our team to enhance community health and wellbeing.
Grow Professionally: Gain valuable experience and skills in a supportive and dynamic environment.
Be Part of a Mission: Join a team that is passionate about active living and improving community health, with a vision to design out inactivity.
We Value Diversity:
At Together Active, we believe that diversity enhances our team and our impact. We encourage candidates from all backgrounds to apply, especially those who believe they can bring unique perspectives and experiences to the role.
The client requests no contact from agencies or media sales.
Are you looking for longevity and commitment in a role in order to diversify your skills and further enhance your knowledge in the public sector?
LOOK NO FURTHER! I have the PERFECT opportunity for you.
My client is a leading membership organisation who focus on supporting local, family-oriented and commercial businesses by representing the amusement machine supply chain - working alongside regulators and trustees to ensure equality, fairness and revenue!
Your new role
You will be responsible providing the utmost support to the Head of Finance and the wider Senior Leadership Team with diary management, minute-taking, board and council meetings, travel logistics and complex inbox management.
You will also be the point of contact for various teams like the facilities team, HR team, finance team and general building management to ensure everything runs smoothly within the office.
As the Executive Assistant and Office Manager, your duty is to support multiple individuals with a main focus on the Head of Finance.
Main scope of the role
- Administrative support to the Executive Directors
- Office Support and Management
- Council and Meetings Support.
- Ensure the smooth running of the office.
- Act as facilities manager for the office dealing with items such as telephone system, copier franking machine, furniture etc.
- Manage office cover and handling of inbound telephone calls.
- Manage incoming post - involves reading and acting on all incoming post. Once done go through and action with Executives.
- Manage any office moves.
- Maintenance of diaries - self-explanatory but often complex because of number of officers and entities.
- Arranging travel & itineraries - trips around the UK for Executive Directors.
- Confidential work for the Executive Directors.
- Assist in compiling agendas and reports for all Council meetings.
- Organise Council and other Committee meetings and meetings with Government bodies and other ad-hoc meetings.
- Taking minutes for Council meetings.
- Support the election administration - involves ensuring those voting are allowed to vote and those retiring by rotation have the opportunity to stand again, collation of attendance records and other administrative matters.
What you'll get in return
- Temporary 3 month role with a guaranteed permanent opportunity.
- £38,000 - £40,000 salary
- Training and development
- Wider support from Executives
- Strong network of high-level individuals
- Based in Farringdon - easy access to get too!
What you need to do now
This is an immediate start role with a requirement to be in the office 5 days a week so if you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
We’re looking for someone to support our exectutive office. You'll be someone who is able to provide a high level of professional support to the Chief Executive in the effective management of their calendar, correspondence, as well as committee support of the Board of Trustees and it's subcommittees. This role is also responsible for accreditations and managing ad-hoc projects.
Key Information
- Salary: Grade 2.1 - £27,500 raising to Grade 2.2 - £29,592 after 3 months successful probation (pro-rata if part-time)
- Contract: Fixed-term until 25 July 2025
- Hours: Full-time or Part-time (depending on the wishes of the successful applicant)
- Location: Lampeter with hybrid / home working
- Reporting to: Chief Executive
Key duties
1. To provide high level professional administrative assistance to the Chief Executive, SMT, and Sabbatical Officers.
2. To be responsible for keeping the records and supporting the regular business of the Trustee Board and Subcommittees.
3. To project manage submissions for accreditations i.e. SOS UK Green Impact, Quality Students’ Unions, etc
What We Offer
- 45 days off (28 days of annual leave, closure days, bank holidays, and two weeks off in December, the number of annual leave days would be pro-rata'd if part-time).
- Professional Development Opportunities, with a free leadership and management qualification
- Supportive line management and a fun working environment.
- Access to an Employee Assistance Scheme to help support your wellbeing
Essential Criteria
- Ability to read and write fluently to an exemplary standard in English
- Ability to read and write at a basic conversational level in Welsh
- Good general education i.e. A-levels, including English and Welsh to at least to GSCE or equivalent
- Awareness of the 1994 Education Act (Part II)
- Previous experience of providing high level administrative support to senior staff as well as diary management
- Previous experience of servicing multiple committees
- Demonstratable expert knowledge of Microsoft Outlook, Microsoft Word, and Microsoft Teams
- Ability to maintain extreme sensitivity and confidentiality
- Be committed to social inclusion, diversity, and equity
Desirable Criteria
- Knowledge of, and experience in delivering, the statutory requirements of Companies House and/or the Charity Commission
- Experience of supporting recruitment of external trustees
- Experience of editing web content through WYSIWYG
- Experience of submitting evidence for and projecting managing accreditations
Application & Interview
Applications Close
9am Tuesday 7 May
Interviews
Week Commencing Monday 20 May via Teams
Proposed Start Date
As soon as possible; provisional start date Monday 24 June
The client requests no contact from agencies or media sales.
Role: CRM & Systems Administrator
Reporting to: Project Manager, Director’s Office
Purpose of job: To work with the Partnerships and Philanthropy/Fundraising, Finance and across all Foundling Museum teams by providing excellent CRM & systems administration. This will support income generation, research, data capture and information security throughout the Museum. Responsibilities include managing and maintaining a CRM database of contacts, digital systems, records management, general administrative duties, HR and IT support.
Working pattern: 35 hours per week, usually worked from 10 – 6pm. Flexible/hybrid working offered for up 40% of hours to be worked from home.
Contract: Permanent
Salary: c£26,000-£28,000pa depending on experience
Who we are looking for:
Are you fascinated by data with an excellent grasp on IT and digital systems?
Are you interested in the role digital systems play in how arts organisations and cultural projects are managed?
Are you looking to take the next step in your arts administration or fundraising career?
The Foundling Museum is transforming how digital systems underpin the foundations of this small but mighty Museum and charity. The position of CRM & Systems Administrator sits at the heart of this continued transition, following the successful implementation and migration to Shopify, Xero & Beacon CRM in 2023.
This new role is essential to the success of Philanthropy and Partnerships, Director’s Office and the whole team, in providing effective research and administration support. The CRM & Systems Administrator will provide support across all fundraising areas including individual giving, corporate sponsorship and trusts and foundations as well as playing a vital role in keeping all Museum systems working effectively.
This includes processing donations and gift aid and maintaining records on the CRM. You will work as a key part of the Philanthropy and Partnerships team to help implement the Philanthropy and Partnerships strategy and streamline all CRM and supporter processes.
This is an exciting opportunity for a highly organised individual with a flair for collaborative working and information management who is looking to expand their administration skillset and make a tangible impact on our work, in particular supporter relationship management.
Critical to this role and the ongoing project of managing information, income generation and communications, will be the collection, management and sharing of data within our data and digital eco-systems.
Key objectives in first 6 months:
- Completed the migration of supporter data to Beacon CRM, working closely with the Project Manager: Director’s Office to ensure that data is managed in the most effective way to aid relationship management and income generation going forward
- Planned a phased migration of day-to-day organisational information into SharePoint over 12months to ensure effective working practices across the organisation
- Supported all staff with records management and general administration
- Supported the HR Manager with timely and efficient HR administration including inductions, off-boarding, staff training & events
Key responsibilities:
CRM Administration & Finance Processes
- Maintain and regularly update the CRM system by logging all applications made and pending, prospects, funding received, reporting deadlines, reports, thank you letters and all other supporter correspondence
- Process donations, pledges and ticket payments from individuals, organisations and trusts and foundations, ensuring gift acknowledgements on CRM are up-to-date and any information related to gifts, grants and donations received is captured accurately and consistently
- Day-to-day administration of the Museum’s Friends, patrons and corporate sponsorship schemes and 1700 Clubs, as directed by the Philanthropy and Partnerships team
- Support the maintenance of accurate financial records of funded projects
- Support the Finance team with Gift Aid administration as required
Data & Insights
- Assist in data capture and gathering, including statistics or insight to support reporting, business cases, reports and funding bids
- Research trusts, businesses, and individuals with a view to identifying potential supporters and maintaining an up-to-date and accurate records of such contacts, updating the team, CRM and prospect pipelines on changes to information
- Ensure that strict confidentiality and GDPR legislation and guidance is adhered to in all aspects of recording data and sharing information in research profiles
- Work with internal teams to appropriately segment and steward new contacts through the CRM, including making data selections for email marketing campaigns.
- Monitor data quality by regularly creating and executing processes to cleanse and standardise data in the CRM
- Help to ensure income from visitors is maximised via Goodbox, Beacon, on-site signage and communications etc, and, with support from the Visitor Engagement, Commercial & Operations & Communications teams, move every customer on to their next step of supporter journey, evaluating touch points and messaging both onsite and online
Organisational Infrastructure
- Schedule priority internal meetings, including all-staff meetings, diary meetings and training sessions
- Support Project Manager: Director’s Office with Leadership & Governance, including setting up and scheduling of Trustee meetings, ensuring hybrid options are delivered, catering etc
- Arrange staff away-days, outings and celebrations
- Deliver general administrative support to SMT and colleagues as required, including basic IT support and HR admin, as directed by the HR Manager
- Manage the ordering of office items, including stationary and support users with IT inductions, including DSE requirements and checklists
- Work the Project Manager: Director’s Office, and with all departments to understand and map requirements for an integrated digital infrastructure framework
- Work with all departments to ensure that digital assets are stored according to data retention and records management best practice guidelines
- Work with the Director of Commercial & Operations, the IT Working Group and IT Support contract via Cara Networks to support the smooth migration of data currently stored on shared physical drives, to SharePoint and other digital platforms, through a phased transition process
- Facilitate the use, internal awareness and confidence with digital systems, creating and managing logins and taking responsibility for suspending user accounts when staff leave
Other
- To perform any other tasks as reasonably requested by the Directors, Project Manager: Director’s Office and Philanthropy and Partnerships team.
Person specification
Essential:
- Excellent administration and analytical skills
- Excellent interpersonal skills and the ability to communicate effectively in writing, over the phone, and face-to-face with the Museum’s different stakeholders
- Experience working with not-for-profit databases, such as Beacon CRM
- The ability to also work independently and take initiative within a small team and support colleagues, even under pressure
- Proven, excellent organisational skills, with close attention to detail, the ability to multi-task and prioritise responsibilities
- Excellent IT skills including in depth knowledge of CRM, Microsoft 365, SharePoint, and other cloud based digital systems
- An enjoyment of and willingness to engage with a wide variety of people and organisations
- Able to act with discretion and maintain professional confidentiality at all times
- A commitment to excellence and professionalism
- · Appreciation of and support for the aims, values and ethos of The Foundling Museum
- A right to work in the UK
Desirable:
- An interest in and engagement with the work and ethos of the Museum
- An interest in and engagement with the arts, heritage and/or music
- Experience of working in a fundraising environment
Interview timetable & how to apply
Closing date: Thursday 23 May at 10am
First interview date: Thursday 6 June 2024
Second interview date for shortlisted candidates: Thursday 13 June TBC
To apply please click on the apply button at the bottom of the screen, you will be taken to our website and then on to our application portal where you will be asked to upload:
· A comprehensive CV* giving details of relevant achievements in recent posts, as well as any relevant education and professional qualifications that are appropriate to the post
· A covering letter* that clearly states why you are interested in this post. Please also tell us what makes you a good fit for the role, for example, giving evidence of your ability to match the criteria outlined in the Person Specification
· Details of your notice period and names of 2 referees, together with a brief statement of the capacity in which they have known you, and an indication of when in the process they can be contacted (please note we will not contact your referees without your express permission)
· Telephone numbers (preferably daytime and evening/mobile), which will be used with discretion
*Please get in touch with us directly if you would prefer to send your CV and cover letter via video application.
The Foundling Museum is the only cultural institution in the UK to celebrate the lives of care-experienced people, and those who care for them.
The client requests no contact from agencies or media sales.
Job Title: Fundraising and Administration Officer
Organisation: Self Help Africa
Contract Type: Permanent – Full time
Hours of work: 37.5 hours per week – minimum of 4 days a week in the office
Benefits: 7% Employer Pension, 26 Days Holiday, Contribution towards Private Health Care.
Salary: £24,000 – £27,500
Location: Shrewsbury, United Kingdom
Reports to: Fundraising Campaigns Manager
About Self Help Africa
Self Help Africa is an international development organisation that works through agriculture and Agri-enterprise development to end hunger and extreme poverty.
In 2021, Self Help Africa merged with United Purpose, doubling our size. The organisation works in 15 programme countries in Africa, Asia and Latin America and its 2023 budget is in excess of €50m.
In early 2023 we launched a new five-year organisation strategy, which defines shared mission as the alleviation of hunger, poverty, social inequality and the impact of climate change through community-led, market-based and enterprise-focused approaches, so that people can have access to nutritious food, clean water, decent employment and incomes, while sustaining natural resources.
Our wider organisation also includes social enterprise subsidiaries Partner Africa, which provides ethical auditing and consultancy services, TruTrade, an innovative trading platform in East Africa, and CUMO, Malawi’s largest micro-finance provider.
Our three core values are:
▪ Impact: We are accountable, ambitious and committed to systemic change.
▪ Innovation: We are agile, creative and enterprising in an ever-changing world.
▪ Community: We are inclusive, honest and have integrity in our relationships.
Job Purpose:
The Fundraising and Administration Officer role primarily focuses on providing excellent supporter care and administrative support within the fundraising department. This role plays a crucial part in maintaining supporter relations, optimising fundraising efforts, and ensuring efficient administrative processes are in place.
Key Responsibilities:
Supporter Care:
- To be a first point of contact for the Fundraising Department, answering the phone and meeting and greeting people who arrive to the office.
- Respond to enquiries from supporters, prospective supporters and volunteers via telephone, e-mail, and post, maintaining excellent supporter relations.
- Ensure timely and appropriate acknowledgments, using both standard and bespoke correspondence.
- To adhere to administrative procedures to ensure the delivery of a high-quality service which is compliant with all relevant legislation, policies, regulations, and guidelines.
- Provide admin support for Direct Mail letters and appeals, including the use of mail merge, when required.
- Assist with the ongoing stewardship of Regular Givers.
Community Fundraising:
- Co-ordinate the recruitment and appropriate use of volunteers to support fundraising.
- Develop relationships with volunteer fundraisers, with the aim of maximising the funds they raise through challenges, events and talks.
- Support the formation of volunteer fundraising groups.
- Support ongoing and new events within the UK, which may include occasional weekend and evening work.
- Take the lead with the co-ordination and administration of public collections in the UK.
- Take the lead in monitoring fundraising merchandise, and liaise with suppliers, for fundraising materials, including Christmas Cards.
Digital Marketing:
- Support in developing UK digital fundraising opportunities.
- Administer digital acquisition campaigns in the UK e.g. through digital advertising, to generate new donors.
Database Management (Training will be provided):
- Create and maintain contact records on Salesforce, ensuring supporter information is kept up to date by recording changes to mailing preferences, gift aid eligibility and contact details etc.
- Database maintenance and housekeeping e.g. identifying and merging duplicate records, removing, or archiving redundant data, adhering to GDPR protocols.
Finance Administration (Training will be provided):
- Efficiently process and reconcile incoming donations, received daily by post, online and phone. Bank cheques and cash on a weekly basis, and process credit card and CAF donations.
- Record all donations to Salesforce, ensuring the accurate coding of income to the correct source and supporter.
- Administer new Direct Debit instructions.
- Support monthly and quarterly reports demonstrating fundraising income received against budget, to inform the management team and provide accurate forecasting.
- Scan and upload credit card statements and invoices for payment by the Finance team.
- Record and reconcile petty cash expenditure.
- Assist the Finance team in the reconciliation of all income received, responding to any queries.
General Office Administration:
- Order office stationery and fundraising supplies, as required.
- Co-ordinate general office maintenance, as required.
- Arrange accommodation for staff travel to Shrewsbury.
Key Relationships:
Internal
- Fundraising Campaigns Manager UK (line-manager)
- Head of Fundraising UK
- Fundraising Campaigns Officer UK/Ireland
- Fundraising Team UK/Ireland
External
- Self Help Africa supporters, donors, and volunteers.
- Suppliers for office equipment and stationery.
Knowledge, Experience and Other Requirements:
Essential
- Relevant qualifications from a Further Education Institution or equivalent office/administration experience in a busy environment, preferably in fundraising or marketing.
- Excellent planning, administrative, organisational and time management skills, to deliver and cope with a busy workload.
- Strong customer service and interpersonal skills.
- Excellent keyboard and numeracy skills, with a high-level of accuracy and attention to detail.
- Excellent knowledge of the Microsoft Office package, especially Excel.
- Excellent written and verbal communication skills (English).
- Enthusiastic and positive attitude; flexible, adaptable, and able to work independently.
- Commitment to Self Help Africa’s vision of an economically thriving and resilient rural Africa.
Desirable
- Working knowledge of marketing/relationship CRM databases, such as Salesforce.
- Experience of processing and managing data.
- Educated to degree level.
- Full driving licence and access to a car.
- First Aid Certificate.
Competencies
- Managing yourself – Holds an awareness of own abilities and areas for development; adapts and uses abilities to work well with others and to help achieve objectives.
- Communicating and working with others – Uses the most appropriate channel to share information with others both inside and outside Self Help Africa; adapts the message to meet the communication needs of the audience.
- Delivering results – Systematically develops plans towards achieving Self Help Africa’s objectives and delivers on commitments; uses appropriate techniques to help achieve agreed objectives.
- Planning and decision-making – Systematically develop plans towards achieving Self Help Africa’s objectives and delivers on commitments; makes clear, informed and timely decisions appropriate to role, in the interests of Self Help Africa and those we work with.
How to apply:
To apply for this role, please upload your completed application form (available to download from our website), CV and cover letter via the careers page on our website.
Only applications submitted via our website will be considered for this role.
Any candidate offered a job with Self Help Africa will be expected to sign Self Help Africa’s Safeguarding Policies and Code of Conduct as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.
Specific roles may require Police/DBS/Garda vetting.
Self Help Africa strives to be an Equal Opportunities Employer.
Work setting: Hybrid
Salary: £60,000 to £65,000 per annum
Hours: Permanent, Full-time (35 hours per week)
Location: London
Are you a confident Personal Assistant used to providing support to Senior Leadership Teams? Do you have experience in line managing a team of PA's, driving continuous improvement and fostering a culture of excellence?
TPP are recruiting an Executive Office Lead and Personal Assistant on behalf of our client, a non-profit organisation focused on promoting research and academia.
The Role:
As the Executive Office Lead and Personal Assistant, you will contribute to the management and coordination of the President, Officers, and Executive Director, ensuring the seamless delivery of administrative services within the organisation. You will also be responsible for managing a team of up to four other Personal Assistants providing direct administration and diary support to five Officers and the Executive Director.
Main responsibilities:
- Team Leadership: Lead and manage a team of personal assistants, fostering a culture of continuous improvement and ensuring the delivery of exceptional service.
- Executive Support: Provide proactive support to the President, managing diary commitments, correspondence, travel arrangements, and expenses.
- Strategic Oversight: Anticipate forthcoming issues and ensure the leadership team is well-briefed, coordinating with colleagues to maintain strong relationships and diplomatic communication.
- Correspondence Management: Oversee incoming correspondence, preparing responses for action or signature by senior leaders, and maintaining effective systems for tracking treatment and replies.
- Stakeholder Engagement: Act as a primary point of contact within the organisation, maintaining its reputation and ensuring accessibility to internal and external stakeholders.
- Project Management: Manage and deliver ad-hoc cross-organisational projects as directed by the Executive Director.
- Secretariat Provision: Attend and take minutes of sensitive meetings, arrange meetings of the Advisory Board, and provide effective leadership and line management of the Executive Services team.
Requirements:
- Strong experience in line managing and motivating a team.
- Excellent spoken and written communication skills.
- Ability to handle sensitive information confidentially.
- Solid time management and organisational skills.
- Ability to build personal networks at all levels.
- Flexibility to respond quickly to urgent issues and develop new systems to enhance efficiency and effectiveness.
- Experience in a senior Personal Assistant role combined with solid line management experience.
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This varied role uses event and programme management skills to deliver excellent service in a fast paced environment within the Christian sector as we advance the work of The Maclellan Foundation, one of the largest Christian family foundations in the USA. The successful candidate will have excellent administration skills, with a minimum of 2 years experience, and will be engaged in the Christian faith and excited by the aims of the organisation.
Objectives/Key Tasks:
To provide event and project-specific administrative support in an accurate, timely and professional manner, including:
- Planning and co-ordinating multiple programmes, to ensure milestones are met to an excellent standard
- Conducting research, assembling and analysing data to prepare reports and documents
- Preparing and editing written correspondence, communications, presentations, publicity etc
- Managing booking and registration processes
- Managing and updating various databases on a regular basis
- Onsite event management; helping set up and run events as well as providing delegate support
- Providing customer service support, via phone and email
- Managing and maintaining schedules, appointments and travel arrangements
- Arranging and coordinating meetings, including minute taking
- Reviewing operating practices and implementing improvements where necessary
- Processing expenses and maintaining project budgets in liaison with the Finance Manager
- Providing administrative support to the Director and all projects and events undertaken by NJC
- Website oversight and any other duties as required
Please review the full job description and person specification and submit your CV for consideration.
Please note we are reviewing applications regularly and reserve the right to close the post early.
The client requests no contact from agencies or media sales.
Do you want to improve the lives of people with disabilities and vulnerable people?
Humanity & Inclusion (HI) is an award-winning international humanitarian and development organisation. Working alongside people with disabilities and vulnerable populations, we take action and raise awareness in order to respond to their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.
Our UK team is looking for an enthusiastic and committed individual to join us as a Operations Coordinator. This is an exciting and varied role working across many areas of our operations. You will be regularly in touch with colleagues across the network, suppliers and partners. You will also get a chance to gain understanding of our operations in the UK and across the world. If this sounds like the next role for you, we’d love to welcome you to our friendly and dedicated team.
BACKGROUND INFORMATION AND PURPOSE OF THE POST
The Finance and Resources Team is responsible for responsible for HI’s finances, general services and HR in the UK. It comprises the Chief Finance and Operating Officer, a Finance Officer and an Accounting Officer.
The main purpose of this post is:
- To ensure smooth and efficient running of the HI UK office, including office services, IT, internal communications and health & safety
- To act as a key point of contact within the organisation and externally
- To undertake human resources administration for staff and volunteers, including supporting recruitment and follow-up
- To provide administrative support to the Chief Executive, Leadership Team and Board of Trustees
MAIN DUTIES AND RESPONSIBILITIES
Operations
- Maintain the office facilities and environment to agreed service levels
- Act as primary point of contact with the landlord and all suppliers for the office space, proactively dealing with arising issues
- Be responsible for the operation and maintenance of office equipment and IT equipment for all staff and volunteers, and arrange their repair or replacement, in conjunction with the Finance Officer and the Accounting Officer, as need arises
- Act as principal contact person for HI UK’s IT infrastructure and support provider, helping colleagues to access IT support when required and developing and implementing the organisation’s IT strategy
- Manage budget lines associated with running of the office and participate in procurement, primarily of office and IT supplies, liaising with external suppliers.
- Act as designated Health & Safety Officer for the office, including ensuring Health & Safety policies are up to date and being adhered to
- Continually review systems in place within the office, make improvements where required, and communicate these to relevant people
Human Resources
- Provide administrative support and advice for the recruitment of staff, consultants and volunteers, including advertising, interviews, issue of contracts and inductions, liaising with the federation manager and recruitment teams when relevant
- Assist with other HR tasks, including managing staff and volunteer files, managing the HR information system, administrative support for payroll and contributing to updates of the staff handbook
- Support teams on volunteer recruitment, contracts, induction, support and training
- Maintain an up-to-date welcome kit for new starters and provide and coordinate induction training sessions
· Make sure that HR policies and internal processes are updated and well known by all the staff
- Provide support and advice to managers on HR matters, in collaboration with the Chief Finance and Operating Officer and the Chief Executive, including leave management, payroll, pension, changes in contracts or situation, flexible working and flexible hours, diversity and inclusion, potential conflict and interpretation of the Staff Handbook
Administrative support
- Provide administrative support to the Chief Executive, including diary management, preparing and servicing meetings and filing
- Organise and support meetings of the Board of Trustees, including room booking, diary management, preparation of papers, minute-taking and organising catering
- Maintain filing systems
- Deal with enquiries, calls and emails from the public, partners and other HI entities
- Support specific projects as needed
Other tasks
- Contribute to projects led by the Finance and Resources team and the HI UK whole team.
Equal opportunities policy
HI UK is committed to diversity and inclusion. We recognise that discrimination shapes the opportunities that many people have in society and that people have different needs in order to realise their full potential. Addressing this requires organisations to be proactive in creating environments that encourage the inclusion and development of all. Though we still have a long way to go, inclusion is central to our identity at HI UK and we are strongly committed to the continuous work that it requires.
We are particularly interested in hearing from candidates with disabilities and/or from Black and minority ethnic backgrounds, to help make us more representative. If you have a disability and meet the minimum requirements for the role, we will guarantee you an interview.
The client requests no contact from agencies or media sales.
At Sightsavers, we start with sight, but we don't stop there. We work closely with communities and local volunteers to help us carry out our work. We also partner with regional, national and international organisations, governments and non-governmental organisations in over 30 countries in Africa and South Asia, working to eliminate avoidable blindness and promote the rights of women, girls and people with disabilities, and help to improve local health services so they are sustainable. We have more than 70 years of experience, and we're proud to be a leader in our field.
Title: Finance and Admin Assistant
Location: Monrovia, Liberia
Contract: 24-month fixed term contract
Salary: Local Terms and Conditions apply
The role of the Finance & Admin Assistant will be pivotal in providing both financial and administrative aid, alongside office services, to ensure the Country Office operates smoothly
- Administration: Accountable for the routine management of the office, ensuring all operations run smoothly.
- Office Premises: Supervising the office environment and maintaining all office equipment to guarantee they are in a excellent working condition.
- Facility Maintenance: Responsible for organising cleaning and gardening services to maintain the office premises effectively.
- Contract Management: Checking all agreements with the landlord, security firm, IT consultant, cleaning service, and other pertinent suppliers, ensuring robust supervision of security personnel.
- Invoice Processing: Receiving all incoming invoices, both electronically and via mail, collaborating with the Finance & Support Services Officer to authenticate invoices and allocate costs accurately.
- Medical Insurance Coordination: Manage medical insurance coverage for staff and address any related concerns.
- Global Procurement Liaison: Communicate with the global procurement team regarding requests for equipment or materials needed by the programme team.
- Fixed Asset Register Management: Keeping the fixed asset register up to date in a promptly manner.
- Tax Clearance Renewal Support: Support in the renewal process of the office's tax clearance.
This is a highly varied and involved role and the above is not an exhaustive list of duties or required professional skills. Please see the for full details.
Knowledge (Education and Related Experience):
- Demonstrable experience in office administration and financial management.
- Strong ability to oversee office premises and general maintenance of office equipment.
- Experience in managing contracts with landlords, security, IT consultants, and cleaning companies.
- Competency in handling invoices, verifying them, and ensuring proper cost allocation.
Skills (Special Training or Competence):
- Planning & Organising: Demonstrated ability to prioritize activities and develop simple but realistic plans to achieve objectives.
- Multitasking: Proficient in handling different tasks simultaneously.
- IT Skills: Knowledge of using MS Word, Email Outlook, Excel, and PowerPoint.
- Written and Spoken Communication: A tendency to express information and ideas clearly, appropriately, concisely, and accurately.
To apply for this exciting opportunity, please complete an application via our recruitment portal.
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.
Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.
We're looking for someone with experience of verging or similar church support work. Good social skills are essential as is the ability to work as part of a team as well as on your own inititiave. The ability to work closely with and relate well to all Cathedral staff, ministry team, congregation, volunteers, visitors, and members of the general public will also be required.
The two Assistant Vergers and Precinct Officers (AVPOs) carry out a wide range of duties under the direction of the Head Verger and Precinct Manager. Work includes: the careful setting up and delivery of all liturgical matters; ensuring a welcoming, clean, and safe environment for all working in, visiting, or using the Cathedral and Cathedral House and precinct and ensuring the day-to-day smooth running of the Cathedral for all.
Essential experience and skills
- Sympathy with the Christian faith.
- At least one year’s experience as a church or cathedral verger or in a similar role.
- A flexible attitude and willingness to take on a range of duties including practical ‘hands- on’ work.
- Attention to detail and an ability to assess priorities including when under pressure.
- Understanding of liturgy or willingness to learn.
- Ability to be a good team player and work collaboratively with Ministry Team, staff and volunteers.
- Willing to work alone.
- Good administrative and IT skills.
- Good understanding of the importance of security, maintenance and health and safety.
- Good social and communication skills.
- Have an open and welcoming attitude to all including volunteers and members of the general public.
- A trained First Aider (or willing to be trained upon appointment to an appropriate level).·
- Ability to work flexibly over seven days and evenings including holiday periods.
Desirable experience
- A communicant member of the Church of England.
- Previous experience in a liturgical capacity.
- Experience of working in an environment where paid and voluntary staff work side by side.
- Experience of delivering events.
- Experience of caretaking duties.
Personal qualities
- Excellent interpersonal skills, in particular warmth, tact, diplomacy, discretion, and imagination.
- In sympathy with the ethos and aims of the Cathedral as a Christian organisation.
- Highly collaborative.
- Ability to lift and carry furniture, climb stairs, walk, and stand unaided for significant periods of time and work at height.
- Ability to work with senior level colleagues and with the general public.
- Committed to equal opportunities and inclusivity.
- Committed to upholding the highest standards of safeguarding practice.
Benefits of working at Portsmouth Cathedral:
- Generous leave allowance of 27 days (pro rata for part-time posts) plus all public holidays
- Employer pension contributions of 7.5%
- Commitment to professional development and training.
- Cash health plan
Safeguarding. The Cathedral takes the safeguarding of children and vulnerable adults very seriously, and practices Safer Recruitment for all roles (both paid and voluntary), enhanced DBS for specific roles, and face-to-face or online training as required.
Portsmouth Cathedral is an Equal Opportunities Employer and a member of Inclusive Church.
Closing date for applications: 23.00 Monday 6 May 2024
Interviews will be held week commencing 15 May 2024
The client requests no contact from agencies or media sales.