The Foodbank are recruiting.

Are you interested in working with us, helping people in poverty? Our current staff are moving on after many years.

Responsible for: Administrative tasks needed to support the running of the Epsom & Ewell foodbank and its various projects.

Salary: £12.75 an hour

Hours: up to 30 hours a week (days may be flexible)

Permanent contract

Based: Ewell. However, we are aware at this time working from home could be an option and there may be times in the future when working at home is more appropriate.

Overall responsibility of the job: ensure that all admin is completed so that the teams have all they need to run the foodbank and its projects to the efficient and high standard required, in accordance with Trussell Trust franchise model and statutory requirements.

Specific responsibilities / Main duties:

Reporting to Foodbank Project Director

• Bring to the attention of the Project Director any concerns regarding the day-to-day operation of the foodbank centres for Epsom & Ewell foodbank
• Deal with day to day issues in the office: ie phone, emails and visitors
• Liaise with the rest of the team around any needs of the week

Trussell Trust compliance

• Ensure all foodbank centre processes and procedures are followed as per The Trussell Trust Foodbank Operating Manual

Foodbank centre outlets & volunteers

• Organise the volunteer rota for one-off events
• Support the training of the volunteers to undertake responsibilities within the foodbank centre and to meet the relevant legal requirements
• Monitor health & safety at the foodbank centres and maintain records
• Support the project leads with any administration that needs doing
• Work with the office manager around co-ordinating social media and updates
• Work with the Project Director to develop new initiatives as and when required

Data

• Ensure all completed red vouchers, e vouchers and packing lists are handled discretely, stored securely and entered on to the data collection system
• Add up and put donation weights of food on to database, especially the relevant supermarkets
• Access statistics from reports on database when required

Agencies

• Communicate with referral agencies in response to queries or issues arising from vouchers presented by clients at the foodbank centre
• Ensure agencies are stocked with vouchers and add new agencies as required
• Ensure signature sheets and information are up to date

Quality Assurance

• Support an annual client survey to review the foodbank and its services to identify ways that could be developed and improved

Requirements:

• Ability to be flexible and respond to demands in a fast pace changing office
• Ability to deal with fluctuation demands of administration

Key Skills:

• Excellent oral and written communication
• Excellent telephone manner
• Excellent IT skills (Microsoft) and social media awareness
• Ability to work as part of a team but also independently and unsupervised
• Honesty and integrity
• Empathy and ability to work with people from disadvantaged, marginalised, or socially excluded backgrounds

Personal attributes:

• Passionate about tackling poverty

Training - all relevant training will be provided

Epsom & Ewell Foodbank is a project part of the Ewell Christian Trust charity founded on Christian principles. Not every member of the team is a Christian, and we welcome applications from all members of the community.

Training Administrator

35 hours per week, full-time

As Training Administrator, you will assist with the administration of the RCEM ePortfolio for all users, by providing helpdesk support via email and telephone.

The Training Administrator is a key role within the Training Department, in which you will process and administer the registration and enrolment of trainees through to the Certificate of Completion of Training (CCT) dates, whilst creating assessment forms using the ePortfolio where necessary.

Reporting to the Training Manager, you will advise trainees, non-trainees and trainers on relevant rules and guidance as required, keeping abreast of training developments and changes to GMC regulations and guidance.

You will also contribute to the continued development of the College’s Training department and participate in project boards as required.

With a good standard of education, you will have excellent general administrative skills, with a background in minute taking to support committees.

With experience of using a membership database system, preferably an ePortfolio, you will have an understanding of membership organisations and professional training associations.

You should be a committed team player with a demonstrable background of collaborative working, whilst having excellent communication and relationship management skills.

With the current COVID19 pandemic all staff are currently remote working.

The Royal College of Emergency Medicine was established to advance education and research in Emergency Medicine. The College is responsible for setting standards of training and administering examinations in Emergency Medicine for the award of Fellowship and Membership of the College as well as recommending trainees for CCT in Emergency Medicine. The College works to ensure high quality care by setting and monitoring standards of care and providing expert guidance and advice on policy to relevant bodies on matters relating to Emergency Medicine.

For further information and to apply, please send your CV and covering letter, ensuring you cover details outlined in the Person Specification, via the application link.

Interviews: 6th August 2020

HR TEAM

The HR Function is responsible for attracting, selecting, developing and retaining high-quality medical and non-medical volunteers for MSF operations and MSF UK & Ireland office staff.

The department provides HRM support to both the MSF UK field staff and MSF UK and Ireland staff. It is actively involved in the international MSF HRM forum to promote best practice in the management and support of field staff in general and to provide more equal opportunities for UK field workers in particular. The department plays a pivotal role in building up and maintaining relationships with the UK medical community and networking with medical institutions.

In addition, the department is part of a larger ‘virtual HR department’ for Operational Centre Amsterdam (OCA) which comprises MSF UK/IE, MSF Germany and MSF Holland. Together the department works in partnership on all aspects of field related HRM.

MAIN DUTIES AND RESPONSIBILITIES

(specific to field staff)

• Manage all practical arrangements for departing field staff, including: booking travel, obtaining visas, and ensuring all necessary documentation is in place, in line with the MSF procedures, and in consultation with the Human Resources Officers (HROs) and overseas counterparts where necessary
• Ensure that all paperwork for staff contracts, payroll, and benefits is in place and processed within necessary time frames and according to MSF policies. This includes processing expenses, contract commencement and conclusion, insurance enrollment and filing to ensure correct and transparent reporting
• Regularly update HR information systems (HRIS) (HR databases and Excel-based), the electronic and hard copy filing systems and other HRIS relevant to field staff, ensuring information on all field staff is accurate, complete, and processed confidentially in line with GDPR
• Act as first point of contact for field staff queries on administration of pay and benefits and routine HR matters (over the telephone, by email, and face-to-face) providing information and basic HR advice in line with organisational policy
• Together with the other HR Administrators act as first point of call for all public enquiries regarding working for MSF in the field
• Undertake all pre-employment checks as necessary, including but not limited to obtaining references and DBS certificates, and facilitating medical clearances as necessary
• Scale field staff CV’s rating their experience to determine their salary level
• Prepare standard employment letters for field staff as required. Work as a full member of the wider MSF UK HR team, assisting with HR projects/tasks as and when required

Relationship-building

• Develop and manage relationships with counterparts in the overseas offices - especially the Operational Centres’ (‘OCs’) field HR teams
• Work closely with overseas counterparts and the Field HR team to ensure a smooth process for UK staff departing to, and returning from, the field; use own initiative to troubleshoot and escalate any issues as necessary.
• Coordinate with various services providers to manage the departure/return of field staff (including, but not limited to: travel agent, couriers, healthcare service providers)
• Liaise directly with visa service provider, embassies and consulates to obtain visas for staff in collaboration with overseas counterparts as necessary. Developing and maintaining positive relationships with all parties

Use of resources

• Manage the administrative processes in the most cost-effective manner possible by making independent decisions regarding expenses in accordance with the policy, escalating exceptions appropriately
• Raise purchase orders for expenses related to the field staff and validate related invoices prior to approval by line managers
• Actively contribute to the revision of internal HR processes and the harmonisation of HR administration processes across the movement, updating process documents as necessary and suggesting improvements to day-to-day processes
• Support other HR team members by sharing knowledge, and best practice; contributing to the training of new team members.
• Support line managers within the UK office by referring them to the management tools and resources available
• Assist the HR Officer (Learning & Development) with preparative and administrative processes for the Welcome Days.
• Responsible for processing requests for Certificates of Coverage and Forms a for field staff where necessary, including liaising with the overseas section, preparing the relevant documents and submitting to the relevant authority

Analysis and initiative

• Collate key HR information, providing regular and ad-hoc statistics and reports to relevant people (HR Managers, HROs and the wider office) accurately and within the agreed timeframes
• Take responsibility for planning and prioritising workload, ensuring that tasks are completed within the agreed timescales, taking the initiative to adapt priorities as required by changing priorities ensuring that all staff depart to the field within the agreed timescales
• Continually revise communication and data-collection procedures to ensure compliance with UK law and to maximise effectiveness and utility for the HR team and field staff at all stages of their MSF UK employment lifecycle
• Support HR Managers and HROs with employee relations casework as required
• Disseminate information and documentation received from the field, OC’s and MSF UK relating to security, health and situation reports appropriately
• Ensure that departure processes are followed and all relevant documentation is filed, in accordance with MSF policy, and recorded in HRIS as necessary

Please note that this list is indicative of the key responsibilities of this role but is by no means exhaustive. MSF is an emergency organisation and a ‘can do’ attitude and flexibility to take on other related tasks is essential.

PERSON SPECIFICATION

Essential skills and behaviors

• A systematic and organised approach with an ability to follow things through and adhere to strict deadlines
• Ability to work supportively and effectively within and across teams, and build good working relationships both in the office with colleagues overseas
• Ability to work independently and under minimal supervision in a fast paced and demanding environment exercising good judgment and using own initiative
• Ability to plan, manage own workload, juggle priorities and work under pressure while maintaining efficiency, accuracy and adhering to strict deadlines
• Proven ability to write clearly and accurately produce, adapt and proof-read documents
• Confident interpersonal and clear communication skills
• Solid administrative experience, preferably in an HR department, including recruitment, preparing standard letters, documents and data inputting and filing
• Experience of supporting internal and external clients in a busy service-orientated environment
• Sound understanding of the role of Human Resources within a wider organisation
• Consistently high degree of accuracy and excellent attention to detail
• Strong Microsoft Excel and Word skills, proficient use of email systems, filing systems, internet research, and office intranet/data systems
• Ability to deal with people at all levels and from all backgrounds
• Responsible attitude to dealing with sensitive and confidential information, and awareness of GDPR
• Willing to continually update own skills and knowledge across a range of HR-related subjects
• Commitment to the aims and values to Médecins Sans Frontières

Please visit the MSF UK website for the full job description. 

HOW TO APPLY

Please apply on our website by submitting a copy of your CV together with a letter of motivation by the closing date: 12 July 2020, 11.59 pm (BST).  

We are offering a full-time position (maternity cover) for a creative and dynamic individual to join our Senior Leadership Team.

You will lead on all administrative functions of Croydon Drop In, an award-winning charity for children young people and families, including Management Information Systems, Financial Systems (including Payroll) and Company Secretarial functions in order to co-ordinate support systems across all areas of the charity.

About us

Our vision is for nature and people to thrive in a world inspired by ecology. The British Ecological Society is the oldest of its kind in the world, with over 6000 members worldwide, we publish six successful journals, an ecological book series and a quarterly membership magazine, the Niche.

We actively value the diversity and wide range of perspectives that people from different backgrounds bring to their work, to ecology and to our Society.

About you

We are seeking an enthusiastic and self-motivated individual to provide office and finance administrative support to the Society and to the CEO.

This is an excellent opportunity with lots of scope for development. You will have some previous experience in customer service or administration. It will be beneficial if you have some finance experience or a degree level qualification, however these are not essential.

About the role

Core duties will include but not be limited to:

• Meet and greet visitors for business meetings and prepare meeting rooms where necessary
• Taking minutes during the staff meetings and Committee’s
• Manage orders of stationery and other office supplies
• Working with the Society’s external accountant, administer day-to-day financial processes
• Administer fortnightly payment batches and organise a batch approval timetable
• Assist with audit queries in the lead up to, during and following the annual accounts audit work based in the Society office
• Assist with travel and diary management for the Chief Executive
• Providing administrative support to other BES teams as and when required

For more information on the role, a full job description and how to apply, follow the link in the yellow box.

Reference:HQ00177527

Location:Flexible (Remote working or London office)

Salary:£26,000 - £32,000 FTE (plus 10% pension)

Contract type:Contract

Date closing:10/07/2020

Lankelly Chase works to change the systems that perpetuate severe and multiple disadvantage. This addresses the interlocking nature of severe social disadvantages in some people's lives. These often include issues such as domestic abuse, substance misuse, homelessness, journeys through the criminal justice system and mental ill health.
We are delighted to be working with this great charity to recruit an Administrator to support the developing Place Action Enquiry.

Through extensive research and successful partnership working throughout the UK, the organisation has developed a place-based approach to working with partners and associates. This role will remotely support teams currently situated in Barking & Dagenham, Barrow-in-Furness, Gateshead, Greater Manchester, Oxford and York.

The role
This vital, newly developed role will provide support to the charity's Place Action Inquiry; working with both internal and external colleagues to ensure a smooth and coherent approach to the place-based work of the charity. This work will rely on successfully coordinating a complex and constantly shifting network of relationships and to support the systems and processes that underpin the work of the Foundation with full administrative support to the teams in the designated locations. This role is offered on a 18 month contract working 21 hours per week.

This will involve remotely providing administrative support to ensure the smooth coordination of meetings and events, the efficient gathering and storing of information and documentation, and the timely processing and payment of grants, contracts and expenses relating to the place based work. This person will be the vital link between the 'places' and the Lankelly Chase central team.

The person
The successful candidate will have a proven track record of Administration ideally within the charity sector and will be very highly organised, good at capturing data, following and improving systems with strong minuting skills. This person will also need to be able to work with people relationally both internally and externally. Helpful and resourceful, this person will have experience of building relationships and will have extensive exposure to coordinating diaries, supporting teams, organising meetings and dealing with constantly evolving deadlines and responsibilities. This person will also be highly numerate and committed to the wider work of Lankelly Chase of improving the lives of people who face severe and multiple disadvantage across the UK.

There is a shared purpose and vision at Lankelly Chase, both in terms of goals and decision making and this person will be encouraged to work collaboratively with colleagues to contribute to the strategic direction of the organisation whilst being given all the guidance, support and training they need to develop themselves and the role itself.

Lankelly Chase encourage applications from those with lived experience. This might have been experienced personally or through the experiences of friends or family.The charity is also very keen to encourage applications from the BAME community who are currently under-represented within the team.

As a specialist Recruitment Practice we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

In order to apply please submit your CV in the first instance and begin to prepare your supporting statement. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role.

Main aim of the role:

Responsible for managing and organising all administrative activities to facilitate the smooth running of Future Skills.

The post holder will be responsible for:

• Researching, reviewing and updating policies and procedures to confirm they are up-to-date and legally compliant.
• Scheduling and coordinating termly team meetings for both planning and reflection.
• Developing and Implementing a Social Media posting schedule across multiple platforms (Facebook, Twitter, etc).
• Creating an inventory of supplies and ordering resources needed for staff or sessions.
• Assisting with fundraising, researching potential grants, drafting proposals.
• Researching, recommending and booking relevant training courses for staff.  Ensure core safeguarding training is completed in accordance to requirements.
• Managing both the online and hard copy filing systems.
• Managing the Single Central Register to ensure all checks and information are up to date.
• Assisting with logistics and set up of sessions where necessary.
• Contacting child services departments, care homes, schools or youth organisations to offer FST’s services.
• Ensuring all mentees provide feedback prior to leaving FST.  Gathering feedback, sharing with team members and determining what, if anything, may be used on Social Media.
• Collating handouts and notes from training courses.  Scheduling team meetings to allow staff to share knowledge acquired through training classes.
• Tracking safeguarding requirements and ensuring staff and Trustees re-read policies and sign off.
• Updating FST website with pertinent statistics, pictures and more.
• Updating memberships websites with updated content as needed.
• Reviewing the data on Google Drive annually to ensure GDPR adherence. Shredding or deleting data as required.
• Booking guests, venues and travel as needed.
• Assisting with volunteer recruitment for Infuse
• Contacting local businesses to request they consider FST as their local charity for their CSR.
• Creating a central storage location for statistics, good news stories, testimonials and pictures that can be posted on Social Media or added to website.
• Researching, monitoring and collating relevant news articles, statistics and mandates.  Apprise team members of all pertinent information.
• Increasing awareness of FST within our community through Social Media, speaking at local events and news outlets.
• Other duties including, but not limited to, recruitment, attending training/webinars, etc.

The post holder should possess:

• Previous office manager experience
• Good working knowledge of Word and Excel
• Excellent organisational skills and attention to detail
• Excellent written and oral communication skills
• Familiarity with Social media strategies a plus
• Ability to be flexible, adaptable, reliable and innovative
• Self-motivated and driven to succeed

Regular professional development and training opportunities are provided as part of the FST Performance Management System.

1st Place is a charity devoted to improving the opportunities of parents, children and families in its community. 

The receptionist plays a key role in our services as they are the first point of contact for our centre users. 

Your duties will include providing a warm welcome to everyone, answering, directing telephone calls and taking messages.  Assisting the Centre with general administration and keeping records up-to-date. Assisting centre users and directing them to their groups and promoting 1st Place activities. You will have a good standard of education, computer skills, and good communication skills and committed to equal opportunities.  Experience in reception work is desirable

We offer an attractive benefits package including:

- Competitive salary

- 6% employer pension match scheme

- 25 days Annual Leave plus bank holidays 

- £1 optional lunch scheme

- Company sick pay

- Uniform

- Regular training and development opportunities 

- Staff social committee and events

- Cycle to work scheme 

- Access to discounts on Perkbox

Gifts Administrator

£23,900 - £26,720 per annum, inclusive of London Weighting

Fixed Term until 31 March 2021, Full Time: 35 hours per week

Location: London

Ref: GS549

The Guildhall School of Music & Drama is a vibrant, international community of young musicians, actors and theatre technicians in the heart of the City of London. We produce outstanding graduates whose talents light up stages and concert platforms across the world.

As well as providing professional training at undergraduate, postgraduate, junior and short course level, the School has a substantial programme of regular performances, encompassing concerts, recitals, plays, operas and musicals open to the general public.

We are looking for a Gifts Administrator to join the Development & Alumni Relations Office. This is a newly created role and the post holder will work across the team to process and administer all income received.

The Gifts Administrator will be responsible for the efficient processing of gifts received by the School from individuals and organisations, ensuring donors are thanked and acknowledged in an appropriate and timely manner, whilst maintaining the highest level of donor care. They will also process ticket payments received from events and performances, as well as membership fees.

The post holder will be responsible for the successful reconciliation between the fundraising database, the charity bank account and the Guildhall School Trust funds, and will be expected to produce and distribute standard reports to the Guildhall School Trust and the wider Advancement team.

Experience of the Raiser’s Edge/Raiser’s Edge NXT or a similar CRM is desirable but not essential. Candidates will be highly organised and efficient, with excellent communication skills and a meticulous attention to detail. Knowledge of music, theatre and/or higher education is also desirable.

For more details, please go to our website.

Please click the button to apply.

Closing date: 12 Noon, Friday, 31 July 2020.

Late applications will not be accepted.

Interview date: week commencing 10 August 2020.

The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community.

ITF is an international federation of transport workers’ trade unions recognised as the world’s leading transport authority. We fight passionately to improve the working lives of transport workers globally, connecting trade unions from 150 countries that may otherwise be isolated and helping their members to secure rights, equality and justice. We are the voice for 20 million members, working men and women across the world. The ITF Head Office is based in Borough, London. International offices include Amman, Hong Kong, Montreal, Nairobi, New Delhi, Abidjan, Rio de Janeiro, Singapore, Tokyo and Sydney. 

This is a challenging and interesting opportunity for the successful candidates within the Global Administration Team (GAT). You will need strong administrative and organisational skills together with effective drafting and proof-reading skills.  The ability to work with little supervision within a strong team, whilst remaining flexible and able to manage a varied and high volume work load, in a highly pressured environment is key.

Excellent communication skills, both written and oral, are required, with proven ability to communicate effectively with colleagues and other stakeholders. Due to the international aspects of the organisation’s work, a good working knowledge of another language would be an advantage, experience of booking travel related services, organising complex meetings Experience in working with databases and CRM systems and the ability to analyse data is essential.

This is a level 1 role within the GAT, and the job description for the Global Administrator is attached.

This role offers a salary of £36,648 per annum, plus a non-performance related guaranteed bonus equating to 1/12th of your annual salary.

ITF offers a highly competitive final pension salary scheme, flexible working as well as the opportunity to work in a state of the art modern office building in central London. For further information on the staff benefits that we provide please see our website.

If this sounds interesting to you, please apply by sending your CV and covering letter to us by 8 July 2020. Interviews will take place week commencing mid-July 2020. Please note, due to COVID-19 all interviews will be held via video conference.

If you are an optimistic, solution-focused administrator with a ‘can do’ attitude who is looking to develop your career, we have an exciting opportunity for you to play a key role providing a range of efficient secretarial and administrative services to our Chief Executive and Leadership team.

About the role

As the Administrator for the Leadership Team you will report to the Leadership Team Administration Manager to set up and maintain effective administrative processes and help service our Board of Management and Committees including minute taking at meetings.

We are looking for a bright, enthusiastic, proactive and well-organised person for this Administrator role. You will enjoy dealing directly with the public or customers in a busy service environment.  To succeed, you will have the ability to work as part of a team and to initiate and maintain highly positive and effective working relationships with others.  You will also have strong IT/typing skills, good practical knowledge of Microsoft Office, good written skills and excellent attention to detail.  Other requirements are the ability to handle responsibility and manage your time and work to multi-task and deliver against agreed deadlines.

What we’re looking for

We seek to develop fast, self-motivated learners with transferable competencies and skills rather than expecting you to have necessarily worked in the same kind of role or organisation before.

If this sounds like you we’d love to hear from you!

What we offer

• Excellent Development and Growth Opportunities

St Mungo’s employees are encouraged to consider opportunities to develop new skills or progress including; secondments, internal transfers, application to new roles in the organisation or just to get involved in various projects happening within the organisation.

As a result last year 35% of our vacancies were filled by promotions. In 2019 we achieved We Invest in People Gold level accreditation and are one of just 3% of housing associations to achieve this standard; 82% of staff who took part in the IIP survey say St Mungo’s is a great place to work.

• A Diverse and Inclusive Work Place

At St Mungo’s is a Disability Confident Employer, we are in the top 100 of Stonewall’s Workplace Equality Index 2020 and we are. Equality, diversity and inclusion are central to the organisation's values and how we work.

We are proud of our commitment to diversity and inclusion and have 7 great Diversity Networks to support clients and staff from different backgrounds so they are able to be their best selves. Our Networks include: BAME, Carer’s and Parent’s, Lived Experience, LGBTQIA+, Disability Awareness, Irish and Women’s Action.

• Flexible Working and Other Benefits

We are committed to maintaining your work/life balance. We offer 25 days annual leave, and operate a very popular Flexi Time scheme, which allows you to supplement your annual leave entitlement. After 5 years, staff annual leave entitlement increases to 28 days.

St Mungo’s contribute 4% of your gross annual salary, and you are able to enrol in the Defined Contribution scheme following a successful probationary period in which the employer contribution is 6%.

What we do

At St Mungo’s our vision is that everyone has a place to call home and can fulfil their hopes and ambitions. As a homelessness charity and housing association, our clients are at the heart of what we do, and in 2019 we supported nearly 30,000 people who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.

How to apply

To view the job description and guidance on completing your application form, please click on the document available tab at the top of the advert page on our website.

Closing date: 10am on Wednesday 15 July 2020

Interview and assessments on: Thursday 6 or Friday 7 August 2020

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

N.B. This vacancy requires candidates who are immediately available, and we will consider applications in the order they are received.

ABOUT THE ROLE

This role is a fixed term contract to support the People and Organisational Development team in providing accurate, proactive, customer focused and comprehensive HR Administrative support service in our London and Regional offices. Amnesty International is undergoing a significant period of change and the HR Administrator will be involved in providing support to a variety of change projects.

ABOUT YOU

This role requires excellent administrative skills with the ability to prioritize work to meet strict deadline. Knowledge of HR processes and practices and demonstrable capability and aptitude for working with a HR information system in an automated environment is desirable.

MAIN RESPONSIBILITIES

• Act as the first point of contact for administrative queries providing basic information, signposting, or escalating queries appropriately to other team members for resolution
• Provide timely and accurate administrative support to the HR Advisory team
• Draft and issue letters relating to contract changes, salary, absence management and leavers - update payroll with these changes as required.
• Work closely with the HR advisory team and the Intranet Manager to ensure all HR policies, guidelines and key information are kept up to date on the Nolwazi (intranet).
• Administer employee benefits such as the cycle scheme, season ticket loan, childcare allowances/vouchers.

SKILLS AND EXPERIENCE

• Previous experience in a customer facing role in an office environment
• Knowledge of HR processes and practices and demonstrable capability and aptitude for working with a HR information system in an automated environment is desirable
• Excellent administrative skills including ability to prioritize work to meet strict deadline
• Accuracy, attention to detail, initiative and the ability to follow instructions
• Excellent IT skills, including MS Office, and databases.
• Effective verbal and written communication skills
• Able to communicate with tact and diplomacy
• Works on own initiative but can also adhere to procedures and systems
• Able to work in a manner that is consistent with the organisation's core behaviours and competencies
• Willingness to suggest changes to systems and ways of working to improve efficiency

About us

Christian Aid believes that everyone, regardless of faith or race, is entitled to live a full life, free from poverty. We believe in tackling the root causes of poverty, not just the symptoms. And we believe the world can and must be changed so there is equality, dignity and freedom for all. If you're as driven as we are to make this change happen, and want to inspire others to help make it happen, then join us.

About the role

This role supports the work of The Big River volunteer programme to deliver volunteer involvement and activity across the organisation. This post is based within the People Team and has particular responsibility for volunteer communications and enquiries, administration of volunteer processes and provides a point of contact for volunteers based in Christian Aid's Head Office in London.

We want to ensure that volunteers are supported and enabled to use their skills, time and experience in a way that creates real impact and provides a positive and meaningful experience for them. And, that staff feel empowered to work alongside volunteers and benefit from the value that they bring.

The post is line managed and supported by the UK Volunteering Manager. From time to time the post holder will be required to support projects such as National Volunteers Week.

About you

The applicant will hold excellent administrative skills and experience and be able to demonstrate great written and spoken communication skills over telephone and email. We are looking for someone with a passion for volunteering and an interest in building knowledge of the area, as well the commitment and flexibility to work well within the volunteering team whilst supporting staff and volunteers across the organisation. You will need great organisation skills and be proficient in using the Microsoft Office systems.

Further information

This role requires applicants to have the right to work in the country where this position is based.

We value diversity and aspire to reflect this in its workforce. We welcome applications from people from all sections of the community, irrespective of race, colour, gender, age, disability, sexual orientation, religion or belief.

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.

Exciting opportunity to join a dynamic team in a key role having direct responisibilty for the administration of our counselling, support and other mental well-being services supporting the LGBT community. 

In this role you will provide support to the core operational team, and be pro active in establishing, promoting and maintaing administration of our centre services, and ensuring an organised, effcicient and smooth running of teh office and centre environment. Currently working remotely during Covid 19.  ELOP has been provding services for 25 years to the LGBT community and is a thriving and growing organisation and this is a chance to contribute to this and to make a difference. 

ELOP is a London based thriving community-led LGBT mental health & wellbeing charity offering a range of support, advice, information, counselling and group support services to lesbian, gay, bisexaul and trans (LGBT+) communities. 

Full time: 37 hours per week with occassional evening and weekend work

Salary  £25,180 incl. London Weighting

Closing deadline: 10.00am Monday 3rd August

Interviews: taking place Friday 7th August 2020 during office hours