Office Administrator Jobs
We are looking for a Lending Administrator to help us support our work lending to churches and charities across the UK. The role is critical in ensuring that the administration of the team is managed and organised to a high standard, helping to maintain accurate and up-to-date records, as well as providing a great customer service to those we serve. The role holder will contribute to a culture of collaboration, transparency, and excellence, while building and maintaining relationships across the organisation with a friendly, approachable and can-do attitude.
You will have the opportunity to have a huge impact! By using your administrative knowledge and experience to support work across the organisation, this drives Kingdom impact and enables Stewardship to continue to be a part of God’s plan of generosity and gospel hope.
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
The client requests no contact from agencies or media sales.
Join the Crew! Literacy Pirates is looking for an enthusiastic and highly organised individual to run our office and several operations-based projects as we expand our organisation. Everyone loves the Office Administrator because they solve problems and keep us safe online and in the physical HQ. You will be central to supporting the staff team in making sure our operations run smoothly.
We are looking for someone with a a demonstrable ability to organise others, high interest and some background in IT and tech, and most importantly, a willingness to learn.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The role
This role plays a vital part in ensuring the efficiency of our HR operations and the smooth running of our office. You will provide administrative support across the full spectrum of the HR employee life cycle, from recruitment through to retirement, and ensure our office is a professional and welcoming space for staff and visitors.
Key responsibilities of the role include:
- Administration duties related to day to day operations of the HR function; including recruitment, new starter onboarding, staff development support and training coordination.
- Maintaining employment records and updating internal databases.
- Monitor and maintaining stationery stock levels, office stock and kitchen supplies.
- Serving as the initial point of contact for all employee-related queries.
The ideal candidate
To be considered for this role you should meet the following criteria:
- Have a clear understanding of the role HR plays within an organisation; specific HR experience is desirable but is not essential if you can meet all other requirements.
- Skilled in prioritising workload, managing time efficiently, and adeptly handling
conflicting priorities to meet deadlines. - Detail orientated; able to ensure accuracy and precision in all tasks and
documentation. - Strong communicator - able to clearly communicate and have good listening skills.
- Able to sensitively and carefully manage confidential information.
- Demonstrate a positive, proactive 'can do' attitude, addressing challenges and seeking opportunities for improvement.
About us
For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.
Benefits
- 27 days holiday plus bank holidays
- Generous pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Monthly reflective practice
- Wide range of learning & development opportunities
To apply:Please upload your CV with a covering letter, detailing how you meet the job specification by the closing date.
Interviews:Please note that we will interview on a rolling basis and therefore encourage early applications.
The client requests no contact from agencies or media sales.
Tinnitus UK is the only registered charity in the UK supporting the one in seven adults who have tinnitus! The charity has recently renamed and rebranded. All part of the ambitious plans fo the charity to raise its profile and relevance even further, to reach and help more people than ever. We are looking for a Fundraising and Events Administrator to provide administrative and operational support to the Fundraising Managers (Corporate, Major Donor, Legacy, Individual Membership, Trusts & Foundations) and to the Head of Services by administering donor and supporter records and assisting with events and general operational duties.
Main Responsibilities
Fundraising General (65%)
- Organizing and maintaining membership and donation data in the CRM database (Donorfy)
- First point of contact for supporter enquiries (email/phone)
- Taking telephone donations when required
- Flagging contact/donations to relevant team members
- Printing and posting thank you letters for offline donors
Events (20%)
- Monitor the events@inbox
- Monitor event bookings and process invoices as required
- Liaise with speakers, attendees and sponsors as appropriate
- Annual Conference - Tinnitus Adviser Training - European Tinnitus Course - Online Tinnitus Workshop - Tinnitus UK Webinars 2024
- Ensure website and Eventbrite accurately reflect current and coming events are upto date including event details.
General (10%)
- Monitor Tinnitus UK email info@ inbox responding to emails or directing to colleagues as necessary
- Stationery and mailroom stock checks and replenishing of stock as required
- Assist the Office Manager with office administrative tasks
- Work across the Tinnitus UK team and assist in all areas of work
- Attend internal and external meetings, events and training
- Assist the office manager with bookings of meetings/conference venues for Trustee Board and other meetings/training days
- Organise travel and accommodation as and when required
- Undertake training (In-house and external) as required
- Be flexible and carry out associated duties that may arise, develop, or be assigned in line with the broad remit of the post
Stewardship (5%)
- Provide a basic level of stewardship to event fundraisers - (thanking, providing publicity materials, passing stories to communications colleagues)
- Administering JustGiving and other fundraising platforms
PERSON SPECIFICATION
Essential
- Good basic education to GCSE standard or equivalent (GCSE grade C or equivalent in Maths and English)
- Entitled to live and work in the UK
- Experience of database administration (CRM desirable)
- Fundraising admin and stewardship
- Events admin and support
- Handling phone, digital and postal enquiries
- Experience of using a number of different IT systems including Microsoft Office 365 - such as Outlook, Teams, Excel, Word & Powerpoint
Desirable
- NVQ level 2/3 in administration or other secretarial qualification
- experience in an office environment providing administrative support to multiple teams
- Experience of using client management databases such as Donorfy (full training provided)
Skills - you will have:
- Excellent communication skills both oral and written
- Recongise the confidentiality of some information and adhere to GDPR guidelines accordingly
- Attention to detail
- Excellent record keeping
- Understanding of confidentiality and GDPR guidelines
- Work effectively and efficiently under pressure
- Problem solver with a 'can-do' approach
Personal characteristics - you will be:
- Adaptable
- Purposeful and resourceful
- Excellent communication skills
- Flexible and team player
- Enthusiastic
- Ability to work on own initiative and prioritise workload
- Commitment to anti-discrimatory practice and equal opportunities. An ability to apply awareness of diversity and inclusivity to all areas of work.
In return we offer:
- Flexible working
- 25 days annual leave plus bank holidays
- Employee Assistance Program well-being initiative
- Company pension (5% matched employer contribution)
The client requests no contact from agencies or media sales.
The Mental Health Foundation is recruiting for a Project Administrator to support our Programmes England Team
Deadline: 2nd June 2024
Location: London
Salary: Starting salary 26,125 (pro-rata) plus £3,285 London Weighting (pro rata)
Hours: 12.8 hours per week
Contract type: This is a fixed term, part-time role ending 30 September 2024
This exciting Project Administrator role will support the administration and day to day delivery of our Family Zone project, working in partnership with the London Borough of Southwark. The Project Administrator will work closely with the Family Zone Project Manager and our external partners to deliver this whole family intervention aimed at supporting families where there is an adult struggling with their mental health
What does the role involve?
· Providing administrative support enabling effective delivery of the project, including maintaining records, ordering refreshments and appropriately recording project expenditure
· Support the Project Manager to deliver in person and on-line workshops
· Support the Project Manager with recruitment of families and other awareness raising activities
· Support with internal and external communications
What skills, knowledge and experience are we looking for?
· Significant experience of providing office administrative support to multi-partner projects
· Ability to maintain close attention to detail, timelines and other aspects of project support
· Proactive attitude, willing to be flexible
· Demonstrable experience of communicating with multi-sector stakeholders
Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.
How to apply
If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application below. Please ensure you attach an up to date CV and statement of suitability answering all points of the person specification. Applications will close at 5pm on 2nd June 2024 and we are unable to accept late applications. Interviews are planned for week commencing 12th June 2024.
We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.
If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.
We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home..
We look forward to hearing from you!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Contracts Administrator
Closing date for applications 23:59 hours on 4th June 2024
Salary £28,890 per annum
To apply via our website
Successful candidates must demonstrate their ability to:
- Represent Safer Renting as contracts administrator for all borough funders or partner organisation ensuring compliance by all parties with procedures and protocols
- Proactively deliver a cycle of performance reports, invoices and periodic reviews between the partners
- Trouble-shoot, recognise potential disputes and escalate issues of non-compliance
The client requests no contact from agencies or media sales.
Salary: Grade 1.2 - £24,102 per annum pro rata
Contract: Fixed term until end of October 2026
Part time – 18.75 hours per week
Closing date: Sunday 19th May 2024 at 11.30 pm
We’re looking for an enthusiastic individual with office administration and customer service experience to join us as an Administrator and provide the support we need to help us deliver an effective local service. This is an exciting opportunity, and you will play a key part in standing up to the housing emergency.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So we are striving for change; with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
Shelter Sheffield provide housing advice and support to people across the city with a focus on emergency homelessness, intensive support for children and families, people experiencing domestic abuse and people with multiple and complex needs. We take a holistic approach to help people deal with interrelated issues that can impact their ability to keep a home and help over 5000 people a year while also working to change the underlying systems that cause the housing emergency.
About the role
You will be the first point of contact for in-person and telephone callers to the service - taking client details, providing information and working with advisers to direct enquiries to the right people.
You’ll provide administrative support and have responsibility for designing and developing office systems and processes, data input, extraction and analysis and finance administration. Helping front line staff with case administration, assisting the Hub managers with ad-hoc projects and seeing that our office equipment is properly maintained – all are aspects of this interesting, varied and vital role.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
We are looking for someone who;
• Has proven office administration and customer service experience. You’ll be a confident user of Microsoft Office, including Excel, Word, PowerPoint and Outlook.
• With a passion for social justice.
• Will thrive in a fast paced and busy office environment, with a flexible and tenacious approach and will enjoy learning new skills.
• Has strong data processing skills with the ability to input, extract and analyse data and to review processes, introducing new ways of working where needed.
In return we can offer a competitive salary and a wide range of benefits, including 30 days of annual leave (pro rata for part time staff), enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Home is everything. We exist to defend the right to a safe home. Join us in ending the devastating impact the housing emergency has on people and our communities.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Role: Legacy Management Administrator
Location: London, Haig House, Hybrid 2 Days Per Week
Contract Type: Permanent
Hours: 35 Hours Per Week, Monday to Friday
Salary: £27,252 (Inclusive of London Supplement)
Are you looking to kick-start your career in administration or take your existing administrative skills to the next level?
Join the Royal British Legion as a Legacy Management Administrator and become an integral part of our dedicated team. Reporting to the Senior Legacy Management Officer, you will support various administration, financial, and database procedures, ensuring the efficient management of legacy income to uphold Royal British Legion’s entitlement.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Your day-to-day responsibilities will include managing the daily post, processing all legal invoices, and maintaining accurate database records. You'll also handle your own caseload of pecuniary legacy cases (set sums of money left to us under a Will), adapting your communication with solicitors, executors, and beneficiaries, while ensuring compliance with legal requirements and the wishes of the deceased.
To excel in this role, you should possess strong IT skills, particularly in MS Office and database systems, along with exceptional attention to detail and analytical abilities. The ability to work independently and handle a high volume of work with minimal supervision is essential, as is a proactive attitude towards learning and development.
If you're ready to make a meaningful impact in a dynamic and supportive environment while honing your administrative and financial skills, we want to hear from you. Join us at the Royal British Legion and be part of a team dedicated to supporting our Armed Forces community.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 31st May 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
We are looking for someone who is outgoing and enthusiastic to join our Supporter Care team, who will carry out essential supporter engagement and administrative activities associated with marketing campaigns, donations, fundraising events and requests for materials. With previous experience of providing excellent customer service, you will have the ability and confidence to communicate with a variety of people, engaging with supporters by phone, email and in writing about a wide range of enquiries.
The Supporter Care team at Alzheimer’s Research UK is often the first point of contact in the charity for supporters, potential donors and members of the public. The Supporter Care Administrator works alongside five other team Administrators handling supporter enquiries, processing donations, and thanking supporters to ensure an excellent standard of customer care and to generate the maximum amount of income for dementia research. This role reports to the Senior Supporter Care Officer (SSCO) and ensures that the team successfully deliver an efficient and a first-class supporter experience for the charity.
This is a 12-month fixed term contract, or on return of the substantive post holder, due to a secondment. This role will you to be in the office 2-3 days per week depending on business needs.
Main duties and responsibilities of the role:
Supporter engagement
· Answering inbound telephone calls; responding to a wide range of enquiries including marketing campaigns, donations, fundraising events and requests for materials.
· Managing email enquiries, either by responding or forwarding as necessary.
· Responding to written enquiries received in the post.
· Making outbound telephone calls in order to increase the value of, or to retain supporters; including thanking, obtaining Gift Aid declarations and reactivating lapsed donors.
· Recording feedback received by the charity and assisting in the resolution of complaints.
· Champion high quality supporter care, ensuring that all supporters and members of the public have an excellent experience when contacting the charity.
Donation processing, database and general administration
· Processing donations from telephone calls and mailings, acknowledging supporters appropriately.
· In Memoriam giving; sending out materials, processing donations and sending appropriate acknowledgements to donors, Funeral Directors, and the Next of Kin.
· Regular giving; processing new Direct Debit instructions and Standing Order payments, amending and cancelling gifts as necessary.
· Processing and thanking donations relating to regional fundraising and sporting events.
· Ensuring the integrity of the database (currently Salesforce), by amending supporter details as necessary.
· Opening and batching incoming post.
· Updating team procedures as required.
· Archiving, scanning and filing documents.
What we are looking for:
· Experience of working in a customer facing role.
· Experience of handling queries and complaints.
· Confidence working with computers – good knowledge of Word, Excel, Outlook and CRM databases.
· Excellent written and spoken communication skills.
· Engaging and professional telephone manner.
· Ability to work with a high level of accuracy and attention to detail.
· Good organisational skills and the ability to prioritise workload.
· Professional and hard-working team player.
· Outgoing, enthusiastic and able to remain calm under pressure.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £22,000 per annum, plus benefits
Please download the Vacancy Pack for more information.
The closing date for applications is the 19th May 2024 with interviews likely to be held week commencing the 27th May 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process. Should you need any adjustments at either the application or interview stage, then please do contact us via our website.
How to apply:
Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK:
Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Training Administrator 2024
Talk Action is a community development and training organisation which helps bring brilliant causes to life.
We’re a values-led organisation and a leader in supporting charities, public sector bodies, community groups and social enterprises to maximise their capacity and achieve their development goals through training and project support.
The Role
We’re looking for an experienced administrator to be based at our office on the beautiful Dartington estate in Devon. The Training administrator will manage and promote our online training programme.
Tasks are admin based and some repetitive work is involved. There will be training & supervision on all aspects of the role. You’ll be working with one other person (Jonathan – Founder of Talk action) but some days he will be out of office delivering projects. Although based in a shared space, as other tenants are also part-time, there may be some days you’re working alone.
Tasks
· Plan annual training programme dates and books trainers
· Supply tech support to online courses (Zoom training & support given)
· Deal with bespoke course enquiries
· Reply to course enquiries, enter course booking into spreadsheet and send relevant pre-course info
· Collect new emails for our mailing list (Going online and finding new suitable organisations/people for our courses)
· Entering course information onto free online listings & social media
· Manage mailing lists (adding and removing subscribers)
· Input accounts and receipts (entering expenses & income into a spreadsheet)
Person specification
Essential Skills and Experience
· Attention to detail - to complete repetitive tasks systematically
· Self-motivated and solution focussed
· Comfortable working alone as well as in shared office
· Customer-focused (phone/email) – willing to help and problem solve
· Proficient in using Outlook email, Word, internet searches via Google and at least basic understanding of Excel spreadsheets
Desirable skills
- Passion for social issues & community development
- Interest in marketing projects and programmes of training
- Experience organising training courses or events
We will also interview those people with less experience but that show enthusiasm and potential.
Further development of role – You will have the opportunity to develop new courses, recruit new trainers and explore new marketing avenues (CRM, paid social media ads and new online networks)
We offer
A friendly working environment and experience of dealing with a wide range of interesting people at our online training days. You will be able to contribute to the development and future of a successful social enterprise and have flexible working conditions. Parking available and public transport nearby.
Hours & Location
· Office based role (not hybrid or remote) on Dartington Estate, Devon
· 3 x days per week: Tues - Thurs (with potential for increased days)
· Child/carer friendly hours available
· We are also happy to offer unpaid leave during school holidays
Salary
· £26k - £28k (pro-rata)
· Statutory holiday & sick pay
Deadline for applications: Sunday 8th June 2024
Interview days: 17th & 20th June (Please let us know preference)
A covering letter must be included with your application. Please also let us know your preference for interview day or if available both days.
The client requests no contact from agencies or media sales.
Office Co-ordinator
Edinburgh, City of Edinburgh
The Organisation
The International Institute for Environment and Development (IIED) is a policy and action research organisation promoting sustainable development and linking local priorities to global challenges. We are based in London and work across five continents with some of the world’s most vulnerable people to strengthen their voices in the decision-making arenas that affect them. With more than 150 members of staff working with associates and partners around the world, IIED has been at the forefront of evidence-based policymaking in sustainable development for over 50 years.
We are currently seeking for an Office Co-ordinator to join our team in Edinburgh on a permanent, full-time basis, working 35 hours per week (9am to 5pm, Monday to Friday).
Our Edinburgh office is a vibrant working environment and can support up to 25 people, although on a day-to-day basis, there are generally around eight of our colleagues working there. This is an exciting, full time office role, reporting into the Facilities and Operations Manager who is based in London.
The Benefits
- Salary of £31,960 - £38,675 per annum
- 25 days' annual leave per year, increasing with service
- Closure between Christmas and new year with additional paid holiday
- 7.5% employer's pension contributions
- An employee protection scheme offering a flexible menu of benefits
- An interest-free season-ticket loan
- A cycle-to-work scheme offering tax savings on the cost of purchasing a bike for travel to and from work
- An employee assistance programme
- Enhanced maternity, paternity and adoption policies
- Enhanced sick pay entitlements, increasing with length of service
- Flexible working options
- Support for learning and development
- Compassionate leave up to ten days per annum
- Dependents leave
- Eye tests and glasses
- Therapy treatment
This is a brilliant opportunity for an effective administrator with a strong IT background, good knowledge of Office 365, and especially the ability to work comfortably with Excel Spreadsheet. You should have a demonstrable ability to communicate effectively across the organisational divides and the ability to support the delivery of the responsibilities of the Facilities and Operations Team and the wider organisation.
We put our employees at the forefront of our priorities which is why we offer a fantastic and extensive list of benefits. Whether you’re after financial security with enhanced parental leave and sick pay, the option for flexible and home working or excellent learning and development opportunities, we’ll make sure you’re taken care of.
So, if you want to be part of the strong foundation of our workforce and support us to deliver positive change on a global scale, then apply today!
The Role
As an Office Co-ordinator, you will assist with the smooth running of our Edinburgh office and provide the required support to the Facilities and Operations Team.
Providing a friendly and welcoming environment for staff, you will act as the first point of contact for all Edinburgh based staff, effectively dealing with staff requests relating to their working environment, including health and safety issues.
You will also provide IT support to staff, liaise with our IT provider, carry out staff building induction and training as will be required for new starters, ensuring that procedures are in place for onboarding of new staff.
Additionally, you will:
- Ensure meeting room equipment is in working order
- Arrange Edinburgh based social functions for staff
- Process invoices and track payments
- Ensure up-to-date information is available on the SharePoint Facilities intranet site
About You
To be considered as an Office Co-ordinator, you will need:
- Experience in a similar service and administration and/or office support orientated role
- Experience providing support to financial administration processes
- The ability to set up, implement and maintain office systems
- Good knowledge of IT and Office 365
- Good written and verbal communication skills
- A proactive, flexible effective planner with a can do attitude
- At a minimum, A-Levels or an equivalent level of education or equivalent experience
The closing date for this role is 26th May 2024.
Interviews are scheduled to take place w/c 3rd June 2024.
The client requests no contact from agencies or media sales.
The Helen Bamber Foundation (HBF) is a specialist UK charity which provides expert care and support for refugees and people seeking asylum who have experienced extreme human cruelty such as torture or human trafficking. We work with hundreds of clients every year from all over the world. HBF delivers a specialist Model of Integrated Care that addresses the complex needs and vulnerabilities of survivors. Through the Model of Integrated Care, the HBF offers survivors access to an individually tailored programme of specialist psychological care and medical advisory services, legal protection including providing expert medico-legal documentation, welfare and housing support, and creative and skills activities within an integration programme. Where someone is a survivor of human trafficking they benefit from HBF’s counter-trafficking programme of support. The Foundation’s expertise is renowned in the field.
The Role
This is an exciting opportunity to join the Client Services Team which operates within HBF’s vibrant, multi-disciplinary team. The duties of Client Services Administrator are two-fold 1) is to host our busy reception area and friendly waiting room; welcome clients and visiting professionals to the Helen Bamber Foundation and attend to any needs they might have and 2) to oversee the booking of appointments between clients and staff/volunteers across the organisation; liaising with third parties and clinicians in relation to Initial Assessments; booking and managing doctor’s diaries for our Medical Advisory Services and the booking of interpreters across the organisation. You will be at the heart of an exciting team of experts, working as the face of HBF and the first point of contact for both external and internal queries. You will be a self-motivating team player, organised, efficient and have a compassionate mind-set.
The role will work closely with the other person in post as Client Services Administrator and jointly manage the workload. The role also includes assistance and general facilities support to the Senior Operations and HR Coordinator.
EQUAL OPPORTUNITIES
HBF is an equal opportunities and Living Wage employer. We are committed to attracting and recruiting diverse candidates as we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in at every level within the organisation. We particularly welcome applications from Minority Ethnicities.
As is the nature of this sector, the role will be exposed to traumatic and distressing material and, whilst they will be supported by their line manager and surrounding team, they should also be able to demonstrate knowledge of good self-care principles in an intense work environment and dissemination of those principles to other members of the team.
Please note that the successful candidate will be offered the job subject to suitable references and an enhanced DBS check. If appointed, you will be required to give your consent to HBF to receive regular updates on your criminal records status throughout your employment.
Please submit an up-to-date CV and cover letter by 5 pm on Tuesday 21 May 2024, interviews will be scheduled for the commencing week. Your application should outline your relevant skills and experience, as well as how your previous experience matches the listed responsibilities and person specifications.
Please state in your covering letter when you would be available to start the role. In setting the salary regard has been had to the NCJ payscales.
Interviews will be scheduled as soon as possible following closure of the role at our offices in central London. For any queries, please contact Laila Amarneh.
We regret that we can only respond to applicants who make it to the interview stage. No agencies.
We give Survivors of trafficking and torture the strength to move on.
The client requests no contact from agencies or media sales.
BUSINESS ADMINISTRATION APPRENTICE - LEGACY PRODUCT OPERATIONS
Salary: £21,500 - £23,500 per annum
Reporting to: Senior Legacy Operations Manager
Department: Marketing, Fundraising & Engagement
Contract: Permanent
Hours: Full time 35 hours per week
Location: Stratford, London with limited-flex (2 - 3 days per week in the office)
Closing date: Thursday 30 May 2024, 23:55
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone innovative and ambitious, someone like you.
Cancer Research UK is the world's largest charity dedicated to beating all types of cancer. We now have an opportunity available in our Legacy Operations team to deliver administrative support, working with the wider Legacies Product team to deliver the fulfilment of our supporters' journey.
Alongside your day to day work you will be enrolled on the Corndel Futures Business Associate Diploma; this will develop the skills needed to deliver impact in your job role. It is a recognised professional qualification accredited by the Chartered Management Institute and all learners will be awarded a Level 3 Business Administration Associate Diploma upon completion of the course.
We're seeking an individual with good organisational skills and a strong attention to detail to join us on our Business Administration apprenticeship scheme. You'll play a vital role in ensuring a seamless supporter service for our Legacy based activity. Whilst administrative work experience is welcomed it is not a pre-requisite for this role, it's more about your potential and passion for the work we do at Cancer Research UK.
What will I be doing?
Proactively using the apprenticeship programme to develop a broad business administration skill set and a working knowledge of legacy giving products and processes; management of digital data; communication and collaboration techniques; legal frameworks and organisational structures
Proactively using the charity's learning and development programme to develop desired core operational and administration skills
Working collaboratively across the various legacy product teams to support the delivery of the wider team
Undertaking periods of protected learning (20% of time) to prepare for and meet apprenticeship standard requirements and end point assessment
Demonstrating the use and application of new knowledge, skills and behaviours
Ensuring equality and diversity is celebrated and considered as part of all decisions taken
Being committed to Cancer Research UK's vision in beating cancer sooner.
What skills will I need?
Confident user of Microsoft Office packages
Confident written and verbal communication skills
Well organised with the ability to manage and prioritise work and meet deadlines
Strong attention to detail
Demonstrates analytical and problem-solving skills
Able to work effectively and flexibly as part of a team and autonomously
Can interact effectively at all levels, with a wide range of colleagues
Able to shadow colleagues and take in information.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.
Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
For more information on this career opportunity please or contact us at .
For more updates on our work and careers, follow us on: , , , and .
Am I eligible to apply?
Candidates must not hold a qualification at same level or above in the same discipline as the apprenticeship
Candidates must not be enrolled in full-time education at the start of the apprenticeship
Candidates must not currently be participating in another apprenticeship programme or are not currently pursuing another qualification that is government funded.
Do you have GSCE's in Maths & English (or equivalent) at Grade C/4 or above, or willing to complete this learning at the same time as your apprenticeship.
Candidates must be 18 or over.
For a full list of eligibility criteria, please email .
Application process
Stage 1: Online application
Complete an online application form - you'll be asked to answer an application question and to upload your CV.
Please note, our application process is now anonymised. So please ensure you fill out all the required fields as well as uploading a CV, as they will be collected for use later in the process.
Stage 2: Audio Submission
If you are successful in the previous stage, you will be asked to complete an audio submission, answering competency-based questions. The questions will be emailed to you and you will have a few days to submit a response via an audio recording (no video required).
Stage 3: Final Interviews
If you are successful in the previous stage, you will then be invited to a face-to-face interview at our head office, with representatives from the team you are applying to the w/c 10 June.
Listening Books is a charity that provides an excellent audiobook lending service to people whose illness, disability, learning or mental health difficulty, impacts on their ability to read the printed word. Our audiobook catalogue contains over 10,000 titles and we have a total reach of 100,000 members across the UK. We believe that books should be accessible to everyone.
We have a fantastic opportunity for the right candidate to join our small team to help grow Listening Books' reach. If you have excellent organisational and research skills, would like to expand your experience in the charity sector and are interested in representing a charity that supports anyone with a print impairment, then we would love to hear from you.
The successful candidate will provide administrative support to the charity, including answering the main telephone line, opening and processing post, booking couriers and obtaining permission to use members’ quotes in marketing materials.
They will undertake the retention of its sponsored and paying members, by contacting renewing individual and organisational members, with the intention of retaining as many as possible and encouraging their use of the audiobook service.
They will also help increase referrals to our service, by building and developing relationships with local partner charities and other relevant organisations. They will allocate funding to eligible new and renewing sponsored members, helping to meet our funding requirements and expand the charity’s membership base.
Please apply with your CV and a covering letter outlining how you meet the person specification and the job description. Applications should be addressed to Claire Teasell.
We believe that books should be accessible to everyone.
The client requests no contact from agencies or media sales.
We Are Survivors are looking for an individual, who has the passion, motivation, and keen eye for detail to come and join its ever-growing (and utterly amazing) Central Operations Directorate, as our new Admin Co-Ordinator.
For the past 15 years, We Are Survivors has provided survivor-focused therapeutic and advocacy support to male victims/survivors of sexual abuse, rape, and sexual exploitation. More recently, we have been commissioned by NHS England to provide trauma-informed support within each North West prison establishment.
Each of the incredible survivors and individuals that walks through our doors or requests our support, begins their journey by completing a referral, you will help support the processing of these – from referral opening to closure. As well as supporting the Operations Team in the maintenance of high-quality client data and providing other general administrative functions that helps the running of our support services.
In return for your time, experience, and commitment to the organisation, you will receive an annual salary of £24,150; 25 days annual leave (increasing annually by 1 day to max of 30 days) plus bank holidays; birthday leave; company sick pay; monthly supervision; pension contribution; and a range of benefits and training opportunities.
The client requests no contact from agencies or media sales.