Office Administrator Jobs
Job purpose
This is a pivotal senior administration role in a charity that is passionate about making a difference to the veterinary care that animals receive. You’ll be working closely with the Chief Executive Officer, with the trustee board and with all members of the staff team of about 20 people. The role is responsible for co-ordinating essential governance activities, including preparing, collating and distributing meeting information packs, writing minutes and managing actions following trustee and committee meetings. You’ll also provide diary management support to the Chief Executive and carry out a varied range of administrative tasks – from arranging team meetings to organising the charity’s award and grant-giving programmes.
Responsibilities
Governance and executive support
- Provide administrative support to the Chief Executive Officer, including proof reading and formatting documents, diary management, coordinating meetings and production of agendas and minutes
- Take minutes for trustee board and committee meetings, and any other meetings as requested by the Chief Executive Officer
- Organise in-person and virtual trustees meeting as well as other governance meetings as required
- Work with the trustees, Chief Executive Officer, RCVS finance team and legal advisors, ensuring legal returns and RCVS Knowledge governing documents are in order and submitted in good time to Companies House and the Charity Commission
- Maintain declaration of interest documentation and ensure that governance and compliance-related records are up-to-date
- Own the charity’s policy register, ensuring all policies are reviewed regularly and are up to date
- Carry out finance administration for the Senior Team as required, including purchasing items, collating receipts, assigning budget codes, and processing expense claims for trustees
- Provide administrative support around donations and gifts-in-will
- Manage the diary of the Chief Executive Officer, including arranging travel and accommodation when necessary
Project support
- Organise RCVS Knowledge awards (Plowright Prize, Quality Improvement Awards, Antimicrobial Stewardship Awards, etc.), including liaising with award panels, processing applications, and administration around the review and identification of award winners
- Arrange associated meetings and events for the awards
General administration
- Act as the first point of contact for RCVS Knowledge, monitoring generic inboxes and taking phone calls as required
- Manage the administrative functions of the office, for example arranging guest access for visitors when required and administering and dealing with room bookings
- Maintain and develop administrative systems, such as record management and document control
- Update records on our customer relationship management (CRM) system
- Organise and schedule meetings and awaydays, including setting the agenda and taking minutes
- Support the recruitment of new staff, including training and induction
- Provide administrative and project support to the wider RCVS Knowledge team as required
Skills, knowledge and experience
Required
- Relevant experience in an administration or governance support role
- Excellent written communication skills, with experience of writing committee meeting minutes and preparing meeting papers
- An excellent working knowledge of MS Office
- Strong interpersonal skills, with ability to work well with a wide range of stakeholders
- Experience of diary management
- Experience of electronic record keeping and file storage
- Excellent attention to detail, with good proof-reading skills
- Experience of working effectively in a team
- Proactive and organised approach, with an ability to work on own initiative
- Numerate with an aptitude for figures
- Excellent time management skills, with an ability to work to prioritise and work to tight deadlines
- Ability to handle confidential information with sensitivity
- Understanding of and commitment to the principles of equity, diversity and inclusion
- A good understanding of the need to work with effective policies and procedures
Desirable
- Experience of supporting charity governance
- Experience of using a customer relationship management (CRM) system
- Experience of administering finances, including budget coding and managing expenses
The client requests no contact from agencies or media sales.
Job Description
PROGRAMME DELIVERY
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Programme Delivery: Plan and deliver activities, opportunities and events for young people in line with programme objectives, processes and guidance.
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Programme Content: support and contribute to the development/review of programme content, resources and communications such as newsletters.
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Impact and evaluation: Support the collection of monitoring and evaluation data, facilitating evaluation activities within training sessions and events as required; contribute to ongoing processes of programme learning and review as a member of the delivery team.
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EDI: Work with the Programme Manager to ensure that Equality, Diversity, and Inclusion are embedded in the process of programme development and curriculum design, including learning styles and accessibility.
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Youth engagement and insight: Collect and process feedback from schools and young people
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Safeguarding: Uphold safeguarding and child protection policy and procedure throughout, including reporting safeguarding concerns and disclosures to DSL and uploading to MyConcern.
PROGRAMME ADMINISTRATION
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Stakeholder engagement: Manage day to day relationships with programme participants and external organisations/individuals supporting delivery, including managing the main anti-bullying inbox
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Finance: Ensure personal or participants' expenses are submitted on time and in line with expense policies and TDA financial procedures
PERSON SPECIFICATION
SKILLS
• Excellent IT skills, confident in the use of Microsoft Office (especially Outlook, Word and Excel)
• Excellent customer support skills and telephone manner
• Ability to write for different audiences
• Ability to work independently and effectively as part of a team
• Excellent organisation skills and ability to learn quickly
• Excellent time management and attention to detail
• Able to maintain confidentiality and to share information appropriately and professionally
• Problem solving skills and ability to trouble-shoot quickly
• Commitment to and ability to inspire commitment to The Diana Award’s vision, values and mission
EXPERIENCE / KNOWLEDGE_
• Experience of providing administrative support within a busy and high performing team
• Demonstrable experience of organising and prioritising a demanding workload to meet deadlines
• Experience of working effectively within a team and the ability to build good working relationships with others
• Experience of working with a customer relationship management tool, preferably Salesforce (desirable)
• Experience working with schools in an administrative function (desirable)
• Commitment to and ability to inspire commitment to The Diana Award’s vision, values and mission
• A commitment to follow The Diana Award’s Safeguarding Policy and processes at all times
This is role is a fixed-term contract to the end of 2024, and will be contractually based from our London office.
The successful candidate must have the right to work in the UK.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We have ambitious plans to make our much-loved centre more modern, accessible and inclusive, and to help promote a more sustainable future.
The Hill End Charitable Trust are looking for an enthusiastic and organised person to be our new project coordinator – working with our Centre Director on a wide variety of tasks to create and deliver the projects we need to transform our site and buildings.
The Hill End Outdoor Education Centre has been providing unique outdoor learning experiences to children and adults since the 1920s. Our mission is to provide exciting and meaningful day and residential learning experiences that inspire children, and every visitor, to enjoy and value nature and the outdoors. Managed for decades by local authorities, Hill End is now an independent charitable trust seeking to create a more sustainable future.
The Role
We are seeking a Project Coordinator on a part-time basis to help us create and deliver our vision to develop our site and buildings for the future. This includes modernising our existing facilities, improving access and becoming more environmentally sustainable.
These are ambitious plans and we are not expecting to achieve everything at once. We are looking to create a series of distinct, prioritised projects so we can move forward and need more people capacity in our small team to do so.
The Project Coordinator is a new role, and will undertake the essential administrative, communication, planning and reporting needed to help make our plans a reality. In the first instance, this will be to assist with key building renovations and improvements such as creation of disabled facilities.
The Project Coordinator will not necessarily have formal project management experience, but must be able to pull together a wide-ranging set of requirements, create and improve processes and practices that will allow us to better manage our site development in future.
This role might suit someone wishing to work either three full days or part of each working day. We are happy to discuss flexible working hours.
Principal Duties
These will include:
Gathering and analysing management data
- Using customer bookings and finance systems to extract key information.
- Defining and reporting on key metrics to evaluate the progress and success of projects.
- Collating and using data as required to help with other key strategic tasks such as cost-benefit analysis and business cases.
- Providing data as required to support business planning, funding bids, marketing and communication.
Project communication
- Identifying and engaging with a wide range of key stakeholders, such as partners, customers, contractors, consultants and planners.
- Putting in place systems for better project communication, internally and externally.
- Assisting with scheduling of tasks and meetings.
- Reporting as necessary to the Centre Director and Trustees.
Project coordination
- Helping to define project aims, needs and budgets in line with our strategic priorities.
- Obtaining quotations, costings and development options for Hill End to review and approve.
- Assisting with legal and contractual considerations.
- Putting in place new and robust systems to record project progress and next steps.
- Defining and improving existing management systems.
- Helping to create a new project management model for future development.
Knowledge, experience, skills and personal attributes required
The Centre has a small, dedicated staff who are all committed to the aims of the charity. The successful applicant will share the values and enthusiasm of the team. Hill End is outdoor-focussed and they should be prepared to embrace this outlook in their work and join in wholeheartedly with making the Centre a success.
The successful applicant must have:
· Excellent organisational skills, able to pull together complex tasks.
· The ability to prioritise and work to deadlines.
· Good communication and collaboration skills.
· A capacity to learn new systems quickly and thoroughly.
· Excellent verbal and written communication skills.
· Proficiency in standard office software packages (e.g. Microsoft Word and Excel).
· Self-motivation and able to work without close supervision.
· Awareness of their responsibility to protect the safety and promote the welfare of young people visiting the Centre.
· A satisfactory Disclosure and Barring Service (DBS) check.
It would be an advantage to an applicant to have:
· A good overall standard of education.
· Project management experience.
· Previous experience with the construction industry or planning.
· Enthusiasm for education and outdoor learning.
Application Procedure
To satisfy the requirements for safer recruitment, we need to ask for a full employment record. Details of any gaps between jobs or between finishing education and employment must be provided.
Please apply by submitting the following:
- A cover letter explaining your previous experience relevant to the position.
· A CV including employment history and full contact details of at least two referees.
The closing date for applications is 12pm on Friday 31 May 2024
Interviews will take place on Tuesday 4 June 2024
Hill End is committed to safeguarding children and young people. All post holders in regulated activity are subject to appropriate vetting procedures and a satisfactory Disclosure and Barring Service (DBS) check.
You can read more about Hill End on our website, and access key documents such as our Safeguarding Policy and our Equalities and Diversity Policy and Commitment.
This post is kindly funded by the Oxfordshire Community Foundation Step Change Fund – focusing on capacity building and strengthening of Oxfordshire’s charitable sector.
Hill End provides exciting and meaningful learning experiences that inspire children, and every visitor, to enjoy and value nature and the outdoors.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Us
Inspire is a charity based in East London. We inspire children and young people across London and beyond, using data to understand the barriers they face and connecting them with a range of employers and opportunities to open doors to their success.
We have over 30 years of experience in delivering high quality services and programmes to children, young people, schools, local authorities and employers. Working alongside our large network of employer volunteers, our programmes inspire and support children and young people to create a positive future for themselves in their journey from the classroom to workplace. We provide them with independent careers guidance, high aspirations and strong employability skills.
The Opportunity
We are seeking a Programme Officer to join our Work Experience Team.
This is an excellent opportunity for an organised, enthusiastic and confident individual to join us in a role which has responsibility for ensuring suitable and safe work experience placements are sourced, managed and available for students. Our Work Experience programme provides a taster of the ‘World of Work’ helping to raise career aspirations and support academic progression. Our team work with local and central London employers and education providers and provide placements for over 5,000 young people each academic year.
Key Responsibilities of the role include:
- To secure, update and manage work experience placements.
- To handle telephone enquiries about the work experience programme, communicating with teachers, employers, parents and schools.
- To be a key point of contact for schools/educational establishments managing and overseeing the work experience process.
- To produce information and provide support to the Head of Work Experience and other team members.
- Completing one-to-one interviews with students with additional needs to ensure suitable placements are secured.
- Managing placements using a bespoke IT system.
Benefits
29 days annual leave per year plus bank holidays
3 volunteering days per year
Family friendly policies
Hybrid working arrangements
If you have the skills and desire to join our team, please see our job description and person specification for further details about the role.
Inspire is committed to safeguarding and promoting the welfare of children and young people. Successful candidates will be required to apply for an Enhanced Disclosure via the Disclosure and Barring Service.
How to Apply
If you wish to apply for this role, please provide your CV and include a covering letter outlining why you are suitable for the role, clearly addressing the requirements of the person specification.
Closing date
This position is available immediately. Interviews will be held on a rolling basis. We will review applications as we receive them and aim to appoint as soon as we meet the right person. We reserve the right to close the application process early if we find a suitable candidate.
Unfortunately, due to the number of applications we receive we are unable to contact unsuccessful applicants.
The client requests no contact from agencies or media sales.
We are recruiting for an enthusiastic and proactive individual to join our Finance Team in the role of Finance Assistant.
The Finance Assistant supports all aspects of the Hallé’s work at the Bridgewater Hall, the Hallé Venues and concert halls across the UK.
The Finance Assistant works in a department currently comprising Finance Director, Finance Manager, Assistant Finance Manager and Finance Assistant.
The department is responsible for all aspects of the financial affairs of the Society and its related trusts. The Finance Assistant is responsible to the Assistant Finance Manager.
They take responsibility for processing the day-to-day transactions of the company across purchase ledger, sales ledger and the cash book, and ensure the smooth operation of the office. They will also need to work collaboratively with colleagues across the wider Hallé as well as with external customers and suppliers.
The post is full-time permanent based on a 36.25-hour week. Our core office hours are 09.00-17:15, from Monday to Friday. There is an option to work up to 50% of hours from home.
Consideration will be given to applicants wanting to work part-time at an appropriate level to meet the requirements of the role.
The client requests no contact from agencies or media sales.
Type of role: Full time, permanent
Annual Salary:£28,000 to £31,000 (depending on location and relevant experience)
Holidays:25 days per year and up to 5 discretionary efficiency days
Location: London, Victoria or Manchester Ancoats
Working Hours & Pattern: 40 hours per week. Monday to Friday, 9am to 5pm (flexible)
Start date: As soon as practicable
Welcome to Ada!
We are the National College for Digital Skills, established in 2016 as the first new Further Education College in England since 1993. Our mission is: to educate and empower the next generation of diverse digital talent, and our values of Rigour, Resilience, Creativity, Curiosity and Collaboration sit at the heart of what we do and how we go about our work. We seek to harness tech as a positive tool for social mobility and improve the gender and ethnic diversity of the tech workforce.
We are a small, specialist college with c.500 students and apprentices on roll at present but with plans now well underway to grow to 850+ learners by December 2025 across our two fantastic new city centre hub campuses in London (Pimlico) and Manchester (Ancoats).
We stand apart from other Colleges due to:
- The quality of teaching, learning and assessment of computer science and related subjects
- Our fantastic progression outcomes for our learners
- The breadth and depth of our industry partnerships
- Our focus on outreach and learner diversity, especially those from more disadvantaged backgrounds
- Our high support, high expectations culture for staff and learners
We received ‘Good’, with Outstanding features, in our first Ofsted inspection in October 2018 and again in March 2023.
Job Purpose
The post holder will work cross-functionally to provide front-line administrative and transactional systems support to the People team and the Finance team. Within the HR/People elements of the role, the focus will be on day-to-day systems and process queries, recruitment, HR system support to Ada’s staff, compliance and general HR administration. This will require the post holder to have strong communication skills, strong attention to detail, and have the ability to manage and prioritise their workload.
To be successful in the role the post holder will:
- Have excellent organisation skills with the ability to structure processes and set up efficient systems to support Ada’s continued growth;
- Be consistent and accurate and have a keen eye for detail;
- Have experience in and be committed to following careful procedures to protect the sensitive personal data involved in this role;
- Have excellent numerical skills and good knowledge of Excel;
- Learn quickly, be adaptable, flexible and able to work in the ever-changing context of a growing organisation;
- Be able to take the initiative and demonstrate a creative problem-solving approach;
- Have well-developed interpersonal skills, working well independently and as part of a small team, and collaborating well with colleagues in person and remotely.
Role Responsibilities:
Finance Support: 60%
Support the Assistant Finance Manager in updating the Purchase Ledger:
- Ensure that purchase requisitions are received and processed on the accounting system in a timely manner,
- Ensure that all expenditure is recorded against the relevant nominal code and cost account, and that the correct VAT code is used,
- Ensure all suppliers’ invoices are attached to purchase requisitions on ApprovalMax
- Prepare mid and end of the month BACS payment run and ensure that suppliers are paid within payment terms,
- Receive and check all statements from suppliers,
- Investigate and action any issues that arise with regards to creditors,
- Regular review and maintenance of the outstanding purchase order and goods received notes report,
Support the Assistant Finance Manager in updating the Sales ledger:
- Ensure that all income is recorded against the relevant nominal code and cost account and that the correct VAT code is used,
- Ensure that all requests for sales invoices are processed and sent to debtors promptly,
- Ensure that all requests for sales invoices are monitored and chased so that the prompt payment is received
Petty Cash:
- Ensure that the disbursement of the funds, keeping records of those disbursements and requesting replenishment of the fund is done accordingly to the Petty Cash Policy;
- Ensure that the reconciliation of the business petty cash transactions is done on the bi-weekly basis in the Xero finance system.
Other finance duties:
- Support Assistant Finance Manager in preparation of the pay runs;
- Monitoring finance account inbox and dealing with staff, students and supplier queries to ensure they are quickly and properly resolved;
- Support staff in following the financial policies and procedures, such as: filling out charge card tracker, purchase orders, setting up new supplier;
- Support the Finance team in setting up a Fixed Asset Register and making sure it is kept up to date on a regular basis;
- Support the Finance Team with any other queries that may arise.
HR Support:
Recruitment
- To work with the HR Manager to draft adverts for posts being advertised, ensuring that they are well-written and engaging.
- To obtain quotes for advertising on various job boards and recruitment media channels in a timely and accurate fashion ensuring the best possible exposure for vacancies
- To coordinate interview/selection logistics including room bookings, diary management, scheduling and preparation of relevant materials and sending invites to candidates
- To support the HR Manager with the administration processes around onboarding and offboarding of staff including consultants, mentors, volunteers and governors.
Inbox Management & Staff queries
- To manage the recruitment inbox, responding to candidate and hiring manager queries in a timely manner
- To work with the HR Manager to manage the HR inbox, responding to staff enquiries in a timely manner recognising that some correspondence will be highly confidential and/or sensitive in nature.
Systems & Compliance
- To be the main point of contact for all HR system queries and to action all first-level system transactions, escalating more complex transactions to the Head of People & Talent or the HR Manager.
- To send out reference requests for all shortlisted candidates, chasing responses and passing on to the relevant line manager
- To maintain spreadsheets and trackers to ensure all relevant HR information is collected and collated (eg vacancies, DBS and other pre-employment checks, probationary periods, performance management, exit interviews.)
- To create and maintain electronic copies of personnel files
- To support with the updating of the Single Central Record for all staff, volunteers, consultants, agency workers and governors
- Under the direction of the Head of People, issue relevant letters to staff in relation to Employee Relations (ER) matters ensuring that timelines are strictly followed, meetings arranged, notes/minutes taken and all paperwork, including checklists, is fully completed.
- To support the People team with all HR policies, processes and projects as required.
General Administration
- To provide accurate data for Education and Skills Funding Agency (ESFA) in monthly data returns,
- Liaising with CIVICA support team to seek advice on better use of MIS (REMS),
- Acquire data from primary and secondary sources and update database system REMS,
- Keeping up to date with the latest ESFA funding rules and regulations.
Additional duties:
- Undertake confidential shredding and filling,
- Coordination Support for the Finance or People/HR elements of staff on-site events
Person Specification
- Previous Officer/Administrator experience and used to working with limited supervision ideally in a Human Resources field.
- Ability to undertake administrative tasks and development of effective office systems and procedures
- Ability to use information technology for,word processing, spreadsheets and databases and excellent typing skills
- Ability to pick up new applications and software quickly
- Ability to work under pressure in a constantly changing and demanding environment
- Excellent written communication skills
- Excellent communication and interpersonal skills
- Excellent organisational and time management skills
- A good understanding of equal opportunities issues as they affect our stakeholders
- Strong stakeholder management, working with individuals across an organisation
- Aligned with the values of the College in their approach to their work.
- Perform duties with the highest level of confidentiality and have a strong sense of integrity
Other Requirements:
- Passion for working with young people and adults to help improve their life chances
- A commitment to on-going personal development
- A willingness to work flexibly and where necessary outside of normal working hours
- Suitable to work with young people and vulnerable adults in accordance with Government guidelines for safeguarding.
Variation to this Job Description
This is a description of the job as it is at present, and is current at date of issue. The duties and responsibilities described above are not exhaustive and additional assignments, duties or responsibilities may be required of this position. The job description will be reviewed and updated as necessary to ensure that appropriate revisions are incorporated, and that it relates to the job to be performed.
Safeguarding
We are committed to safeguarding and promoting the welfare of students and young people and we expect all staff to share this commitment. Any job offer will be conditional on various, appropriate, pre-employment checks including a satisfactory Enhanced Disclosure & Barring Service (DBS) check and Barred List Check, having the legal right to work in the UK and having satisfactory overseas criminal records checks, if deemed necessary, and supportive references.
Equal opportunities
Ada. National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity:
- To provide and promote equality of opportunity in all areas of its work and activity;
- To recognise and develop the diversity of skills and talent within its current and potential community;
- To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction;
- To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation;
- To promote good relations between individuals from different groups.
Applicants with disabilities
Ada. National College for Digital Skills is keen to increase the number of disabled people it employs. We therefore encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please write to us.
How to apply for the role
Please submit your CV and a supporting cover letter outlining your interest in the role and the relevant experience you have in the subject field please write “Application for Finance and HR Officer” followed by your name.
Closing date for applications: Monday 20 May 2024 at 09.00
The client requests no contact from agencies or media sales.
Based in our Welcome Area, this role is central to our Community Support provision, where the post-holder will be our community's first point of contact, responsible for greeting service users and supporting them with general enquiries and referrals.
They will be expected to register and monitor users in our database, organise appointments, and manage our various communication channels, such as emails, helpline, and IRMO broadcast lists. Supported by a team of volunteers, they will manage community enquiries, ensuring IRMO is always a welcoming environment for the community. They will collaborate closely with other operational areas to ensure service users receive relevant, up-to-date information.
The client requests no contact from agencies or media sales.
Cohort Programme Coordinator
- Salary: £29,755 – £31,540 dependent on experience
- Contract Type: Permanent
- Hours: Full Time (typically 9:30am-5:30pm but with flexibility)
- Location: We’re based in Elephant & Castle in central London, but this role is fully hybrid so we work remotely, though team members must be willing to travel to London periodically
- Responsible To: Co-Head of Programmes
- Application Deadline: 10am 28th May 2024
- Interview Dates: 1st interview 5th-7th June 2024, 2nd interview 17th June
Our Commitment to Equity
We believe everyone has potential. We are committed to increasing equity among business owners, and we want to do the same for our team. Research shows that some underrepresented groups tend to only apply for roles if they meet every single requirement. At Hatch we are interested in your future potential just as much as your past experience. So if you’re excited about this role but your past experience doesn’t tick every box on the job description, we’d love it if you went ahead and applied anyway.
And if this role isn’t quite ticking all your boxes but you like the idea of working at Hatch, please add your details to our careers mailing list to be the first to hear about new opportunities in future.
We want to ensure that our team represents a wide cross-section of society, and we know that means we have to make an effort to understand and accommodate different people’s needs. If you would require any reasonable adjustments to be made to support you to apply, interview or join the Hatch team please contact us.
Role Purpose
Picture this: You pick up the phone to speak to an entrepreneur that you worked with on a Hatch programme last year. Since you last caught up with them, their business has gone from strength to strength, accessing new funding and customers, and increasing their impact.
They tell you that the support you and the Hatch team provided – running weekly workshops, connecting them with a supportive community of other entrepreneurs, providing them with tailored support from industry experts, and introducing them to a mentor – was critical to their successes. The knowledge, skills, network and confidence that they accessed through Hatch changed the course of their business.
You know that the work you did as a Programme Coordinator – supporting a Programme Manager to design and deliver programmes of support, managing the day-to-day administration of programmes, and acting as the main point of contact for entrepreneur questions and requests – has empowered hundreds of underrepresented founders to imagine, launch and grow sustainable and impactful businesses.
If this is the kind of job you would enjoy, you should join the Hatch team as a Programme Coordinator.
Communicating with founders
- Acting as the main point of contact for entrepreneurs on a cohort, ensuring they all have the information they need to get the most out of programmes
- Communicating with founders individually and as a cohort including via phone, email, zoom
- Leading on administrative matters, including calendar invitations, permissions, photographs, and communications
Programme delivery and support
- Ensuring that workshops, events, and sessions run smoothly and deliver a great experience for everyone involved
- Providing technological support with tools including Zoom breakout rooms, Circle etc.
- Producing materials to support founders’ learning, including PDFs, slides, and spreadsheets
- Supporting the programme manager with the recruitment of founders which sometimes includes; Interviewing, shortlisting, and selection during recruitment cycles.
Working with external freelancers and volunteers
- Briefing and training skilled volunteers, experts and facilitators to ensure high-quality delivery of support sessions
- Coordinating 1:1 support for founders with skilled volunteers/experts on the programmes
- Ensuring the right contracts with founders, facilitators and expert speakers are in place
- Helping maintain our database of expert speakers, freelancers and volunteers
- Identifying and onboarding new freelancers and volunteers by networking, researching, and attending external events
- Keeping track of and processing invoices from freelancers
Monitoring and evaluation
- Gathering feedback from entrepreneurs and sharing insights and areas of improvement
- Interviewing founders and creating case studies from their written and verbal feedback
- Collaborating with the Marketing and Communications team to share stories from our founders on our social channels
Systems and Administration
- Maintaining KPI tracking system to record event attendees, feedback and learning outcomes through our work management system Monday
- Suggesting and creating improvements to systems as needed
Other
- Representing Hatch externally at speaking opportunities (optional)
- Other duties that may be required from time to time as part of a small, dynamic team
Person Specification
- Excellent time-management and organisational skills
- Strong verbal and written communication skills
- Proactive problem-solving skills
- Ability to work independently and identify potentially more effective ways of working
- A passion for supporting underrepresented founders to start and grow businesses that will have a positive impact on the world
- You have the flexibility to work some evenings and weekends to host or attend events and workshops
Benefits
We care about our people and giving them the things they need to succeed, and we are passionate about Hatch being a great place to work.
We are a hybrid working organisation, and our head office in Elephant and Castle is available for anyone to work from as much or as little as they’d like. We provide all team members with a laptop for ease of use wherever you choose to work. Although we offer the flexibility to work from home, there are times when it is useful for us to get together in person for certain meetings and team days.
Our benefits include:
- Flexible working – work from home or in the office and at the times that work best for you
- 37 fully flexible holiday days (including the 8 UK bank holidays) in 2024
- 4 days per year paid time off to volunteer
- 4 wellbeing days per year
- Enhanced parental leave
- Enhanced sick pay leave
- Paid time off for dedicated learning and development opportunities
- Team Days/get togethers 3 times a year
- Access to Hatch programmes and events free of charge
- Employee Assistance Programme
- Employee pension scheme
- Salary Sacrifice Scheme
- Cycle to Work Scheme
- Eye care scheme
- Interest free loans to purchase season tickets for travel to work
To Apply
Please note we are only able to accept applications from candidates who have the right to work in the UK.
In order to apply for this role, we ask all candidates to provide a CV, a cover letter and a response to the following bullet points:
- What excites you about Hatch as an organisation and about this role in particular?
- What do you think makes for a good learning experience for an entrepreneur?
- What would you do in this role that would really make an impact?
- Where did you first hear about this opportunity?
We are only accepting applications via the portal which is accessible on our website. Please note – we will not consider any applications unless they include a CV, cover letter and response to the points above, and/or if they have not been submitted through our application portal.
If you have any questions or need any help with your application, please drop us a line (recruiters will be politely turned away).
If you apply, we will process your personal data for recruitment purposes only and in accordance with our Data Privacy Policy.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job description
Working Well is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health, learning disabilities, neurodiversity, and/or complex issues through training and employment.
We are recruiting a full-time Employment Support Worker for our supported employment team in the Royal Borough of Kingston upon Thames. This is a permanent role. The post holder will carry a caseload of clients who may have one or more support needs including:
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Learning Disabilities
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Autism
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Mental Health
The focus of the role is to support clients to achieve their employment goals, engaging with employers and training providers to secure vocational outcomes in line with client preferences.
Experience of employment support is not essential, it is more important that you share our commitment to supporting people to find the right job for them. Experience working with individuals affected by learning disabilities and autism would be beneficial. The successful candidate must be comfortable in approaching employers, persuading them to use our service, and working with them to recruit our clients to fill vacancies and sustain employment.
You will work closely with referring teams, providing a coordinated approach that always remains client led. You will also be in working to targets whilst maintaining a high-quality service.
We are operating a hybrid working model in our Kingston team, with a combination of working from home and in the community with a required 3 days per week spent in our Kingston office.
Staff benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 30 days annual leave plus paid public holidays.
Working Well Trust is an equal opportunities and confident about disabilities employer (two ticks). Any reasonable adjustment requests to our recruitment process can be submitted in your cover form.
Application Process
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Click Apply
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Download the Working Well Trust cover form from the application resources
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Complete the cover form in full, clearly outlining how you meet the person specification points in the personal statement embedded in the cover form
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Add the cover form to the end of your CV before uploading
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Submit your CV and cover form together in one document. Applications without a cover form will not be considered.
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Closing date: Monday 27th May 2024 (subject to change, we may close this advert early if we receive a high volume of applications, so please apply promptly)
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Final stage interviews:Thursday 6th June 2024
Recruitment Process
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Applications that meet the requirements of the role will be invited to a telephone interview as and when applications are submitted
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Candidates that are selected to progress to the next stage will then be invited to a main interview with our panel
Please complete and add the provided cover form to the end of your CV when uploading, applications without a cover form will not be considered. Please ensure you address the person specification points in your cover form.
The client requests no contact from agencies or media sales.
About the Tropical Health and Education Trust (THET)
THET is a global health charity working in partnership with governments, health
institutions, and international bodies to train health workers and strengthen health
systems across 31 countries.
We do this through grants management and capacity building, alongside research,
convening and advocacy towards the goal of Universal Health Coverage. At the centre of
our approach, is the model of Health Partnerships, long-term relationships between UK
and LMIC health institutions, which improve health services through the reciprocal
exchange of skills, knowledge, and experience.
At the heart of our work is vision of a world where everyone has access to healthcare.
Find out more on our website.
Key Responsibilities
Recruitment & Retention
- Administer the recruitment process by placing job adverts into the template on Canva, removing expired job adverts from the THET website; downloading applications; setting up interviews
- Update staff induction materials
- Update the Organisational Organogram on a monthly basis
- Update staff profiles on the THET website
- Maintain internal HR email/In-box
- Ensure new starters are added to the relevant induction meetings and staff meetings
Development & Performance
- Provide induction and refresher training to staff and volunteers on international travel
- Monitor implementation of staff training and development plans
Policies and procedures
- Follow THET policies and procedures, flagging any issues arising
- Update control sheet for policy review dates and maintain version control numbers for policies and forms
Administration
- Provide administrative support to the CEO and SMT
- Update and maintain the Activ absence system: – Create user accounts for new staff/ archive leavers; monitor staff absences
- Administer travel arrangements within the UK and overseas for senior managers
- Oversee and improve standard operating procedures and forms
- Support the HR & Operations Manager with administration of new and current consultants, volunteers, and interns (recruitment, contract reviews, induction, and compliance training schedules)
Operational Support
- Coordinate the procurement process for items and services including approvals, advertising, tender process, preferred supplier contracts, communication to parties
- Undertake office management tasks including responding to THET mail/ calls; arranging and servicing office meetings; maintaining email distribution lists and email accounts
- Facilitate the purchasing of staff IT and other work equipment in line with budget
- Activate email accounts; coordinate laptops for new staff/leavers; open and close IT accounts for starters, and deactivate these for leavers
- Act as the main point of contact for the outsourced IT supplier.
Health and wellbeing
- Prompt Country Directors to ensure Country risk registers are up-to-date and evacuation/hibernation plans exist
Candidates can apply by submitting a two-page cover letter stating why they are interested in this position, what they would bring to the role and how they fit the person's specification.
This letter should be submitted with a CV to THET by midnight Monday, 20th May, with ‘HR & Operations Officer’ in the subject line. Applicants must be available for interview and assessment over the following two weeks. Please visit our website for a full JD and instructions.
This post is UK based and you will require current and valid permission to work in the UK.
The client requests no contact from agencies or media sales.
You will join a small team of housekeepers working mainly at our Community/Justice/ Counselling services. Well-managed spaces make our buildings great places to be ensuring they are efficient, secure and pleasant environments. You will work with the Soft Facilitates Manager to carry out planned cleaning duties from a schedule of works. You will also need to build in capacity for reactive cleaning as required.
A key part of the role will be to work with project managers and the Soft Facilities Manager to ensure solid housekeeping provision. You will ensure the efforts of you provide a high level of cleanliness, and cleaning complies with health and safety standards too.
You will have a usual place of work at either Katherine Price Hughes House, Highbury or Wincott Street, Lambeth as we have two Housekeeping roles available, but be required to work flexibly across the property portfolio if business needs demand this. You will facilitate end of licence/tenancy cleaning preparing these spaces for new residents, or you could be asked to provide cleans between room hire in our counselling and our community spaces. The post holder will ensure their working practices are safe and compliant with the organisation’s health and safety guidelines.
KEY RESPONSIBILITIES
PEOPLE SUPPORT
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To support the Soft Facilities manager in achieving excellent housekeeping across Strides. This will be discussed in monthly supervisions.
FINANCIAL COMPETENCE
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To work with the soft facilities manager in keeping costs to a minimum.
ADMINISTRATIVE DUTIES
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To follow instruction around recording work as guided by the soft facilitates manager.
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To update portals and systems relating to flow of works, both scheduled and reactive if required.
SERVICE DELIVERY
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To follow the agreed schedule of works in each building.
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To support the team with room inspections.
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To have an awareness of risk in working practices.
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To keep abreast with current COSHH and Hygiene regulations and other matters relating to safe working practices.
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To keep good stock control of cleaning supplies.
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To monitor the standard of our buildings ensuring standards are consistently high.
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To attend planned meetings as required, including the staff conference and other organisational events.
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To occasionally carry out specialist duties as agreed with the relevant manager (e.g. specialist cleaning if adequately trained).
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To report maintenance issues promptly if found.
ORGANISATIONAL RESPONSIBILITIES
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To observe Confidentiality at all times.
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To adhere to Strides’ Policies and Procedures.
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To attend and contribute to Reflective Practice Sessions and build in opportunities for reflection into the working week.
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To attend and contribute to regular supervision sessions with your line manager.
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To attend and contribute to an annual appraisal.
PERSON SPECIFICATION
We require a housekeeper who can demonstrate the following competencies to a high level. The desire to do well in the role is more important than direct experience of a similar role and transferable skills are welcomed. We will be looking for evidence in the following areas during the selection process:
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A focus on the experience of the people using our services
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Sound Organisation and planning skills
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Excellent communication.
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Team Work
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Strong Admin and IT skills.
Please outline in your application how you meet the following criteria:
ESSENTIAL CRITERIA
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An accredited qualification in facilities housekeeping, or a willingness to work towards this once confirmed in post.
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Experience of domestic cleaning duties
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Working knowledge of COSHH (Control of substances hazardous to health).
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Experience of dealing with people directly in a community building and/or residential setting and/or business premises.
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An ability to communicate effectively in English, and an ability to communicate with people whose first language is not English.
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Ability to use IT, including Microsoft Office.
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An understanding of Safeguarding responsibilities, or a willingness to learn these standards.
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An understanding and commitment to the principles of Equality, Diversity and inclusion as it applies to the workplace.
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Willingness and availability to work some weekends as required.
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Willingness to work flexibly according to organisational requirements.
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Commitment to Strides’ values and understanding of the Christian Ethos that underpins our roots as an organisation.
DESIRABLE CRITERIA:
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Carbon literacy and an understanding of the principles of reducing environmental impact.
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Understanding challenging behaviour people may present and an awareness of basic strategies for dealing with behaviour that challenges us.
EQUALITY, DIVERSITY AND INCLUSION
We do not want any disability, sensory impairment or neurodiversity to put you off from applying if you meet these criteria, if this applies to you get in touch. Informal conversations about the role are also welcome. We look forward to hearing from you!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
For Age UK Westminster, the Befriending Service is one of its most important services tackling loneliness and isolation for older people in our community. This role would suit anyone who would like to play a key part in further developing a well-established service that makes a real difference to its community.
Excellent people skills, a strong initiative, and effective communications are required for this role, including an ability to build relationships with clients and volunteers, and undertake matching in an astute and sensitive manner. While supported by the Wellbeing & Connections Coordinator, the ideal candidate for this position will be self-motivated and enjoy a certain amount of autonomy.
The role will demand a division of time between the office, and out in the community completing home assessments and matching visits. The position will be subject to a satisfactory DBS check and references.
The client requests no contact from agencies or media sales.
Disability Advice Service Lambeth (dasl) is Lambeth’s peer-led Disabled People’s Organisation.
You will lead a two-year project contributing to the work of the No Wrong Door partnership – local organisations and local residents working together to ensure there is ‘No Wrong Door’ for Black Disabled people seeking employment, as they can expect excellent support from any organisation.
We want to change the system, influencing employment support providers and their Commissioners to ensure support for Black Disabled people who are seeking employment is appropriate, accessible and inclusive.
You will have excellent project management skills and use your lived, personal experience of race and disability equity issues to implement change, working collaboratively with residents (Lived Experience Leads), partner organisations and employment support providers. Your role will involve working primarily with Black Disabled Lambeth residents. You will understand and encounter the intersections between being Black and Disabled and the barriers to employment and be able to demonstrate creative and people-centred approaches to influencing change.
dasl’s success comes from dedicated work of our skilled staff, many of whom are Disabled people. You will be valued for who you are in our supportive and friendly team. We pride ourselves on the support we offer staff. We work flexibly between home and office. Our office in Brixton is accessible.
We highly recommend contacting us to learn more about this exciting role. We can offer a 1:1 informal meeting via phone or video call.
The client requests no contact from agencies or media sales.
Are you highly organised, with an eye for detail and the flexibility and communication skills to carry out a variety of tasks as part of a small team? Are you good at providing office support for a small team? Do you have some experience of planning and minuting meetings? If this sounds like you, check out our new Resources Assistant role.
We are seeking someone who is highly organised, able to carry out their work with accuracy, and can prioritise and forward plan a variety of tasks to support the smooth running of NAVCA. Our new Resources Assistant will be able to communicate at all levels, including planning and minuting our Trustee Committee and Board meetings.
The main responsibilities of the role will be to:
Governance
·Provide support to the Chair, CEO and NAVCA Board, by arranging meetings and all meeting logistics, drafting agendas, collating papers and taking minutes, as well as efficient record keeping, and managing a forward look of Board priorities.
Office and IT Support
·Organise regular face-to-face and online team meetings and team events.
·Provide administrative support to the CEO, including diary management.
·Manage and liaise with external IT support to ensure all staff have the hardware and software they need.
· Maintain a general mailbox and answer general telephone enquiries.
· Maintain records of equipment held by staff.
· Support the processing of staff expenses.
· Provide administrative support for the NAVCA starter and leaver process.
· Provide administrative support to other members of the NAVCA team as required.
HR
·Ensure all personnel records are kept up to date.
The role is part time, 21 hours per week (equivalent to 3 days). The salary is £25,200 pro rata per annum plus 8% employer pension (no employee contribution required). At NAVCA you will receive:
·25 days leave plus 11 statutory/set holidays, pro rata for part-time staff.
·Access to Simply Health support scheme.
·Support in your training and career development.
We welcome applicants seeking flexible working patterns.
This is primarily a remote working position, with weekly travel to our office in Sheffield city centre.
We are passionate about creating an inclusive workplace that promotes, celebrates and values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from people from Black, Asian and minoritised ethnic communities. We don’t want you to ‘fit’ our culture, we want you to enrich it. If you have a passion for making a difference and share in our vision for empowering local community action, we would love to hear from you.
The client requests no contact from agencies or media sales.
Position Objectives:
- To assist the International Membership Services Manager in providing PETA’s supporters with a high level of care
- To coordinate responses to supporter phone calls, e-mails, and letter correspondence
- To offer general administrative support for PETA
Reports to:
International Membership Services Manager
Location:
London (hybrid working)
Term of Employment:
Full-time
Primary Responsibilities and Duties:
- Ensure that all supporter e-mails are handled in a timely, professional, and efficient manner and that responses reflect the organisation’s positions and values and contain up-to-date information
- Assist with handling incoming supporter phone calls by covering for other Membership and Supporter Services staff
- Verify and input donor data, including demographic, membership, and personal information, into the membership database
- Maintain stock of PETA supporter materials and fulfil requests for literature, stickers, and other materials, working with external agencies when necessary
- Process invoices, prepare cheque requests, and liaise with the PETA Foundation US Finance Department
- Liaise with external agencies when necessary and as directed by the International Membership Services Manager in order to resolve supporter issues
- Sort and distribute incoming post and faxes in a prompt manner, responding to or forwarding items as appropriate, including sending signed and returned petitions to campaign targets
- Receive and sort items sent to PETA’s fur amnesty programme and transfer them to PETA’s off-site storage area
- Perform general administrative tasks to support PETA
- Perform any other duties assigned by the supervisor
Requirements:
- Experience with Microsoft Windows and Microsoft Outlook
- Knowledge of animal rights issues and current PETA campaigns
- Must be willing to work from the PETA office 3 days a week
- Excellent verbal and written communication skills
- Proficiency with computers
- Good proofreading skills
- Excellent organisational skills and attention to detail
- Ability to maintain strict confidentiality at all times
- Commitment to the objectives of the organisation
- Adherence to a vegan lifestyle strongly preferred