Office Administrator Jobs
Using Anonymous Recruitment
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This is an exciting opportunity to help Cambridge City Food Bank realise it’s vision of ending the need for foodbanks, through an ambitious strategy creating a network of affordable food clubs, financial inclusion projects, and campaigning to change current systems which contribute to food insecurity – whilst working alongside it’s eight existing foodbank welcome centres.
Reporting to the Development Director, you’ll carry out key administrative tasks, growing the support and development function of the Charity; including stewardship communications with individual donors and creating assets for community supporters to generate food and financial resources. With the support of external consultants, you will assist the securing of income from grant giving trusts and foundations.
Main Duties:
● Develop strong individual donor relations through regular stewardship communications and powerful fundraising appeals, alongside establishing the associated data and systems; growing supporters.
● Create community development assets, which enables community groups to engage with and provide resources for the Charity, such as for charitable fundraising / food donation events.
● Together with the Development Director, secure income from, and maintain relations with grant giving trusts and foundations, including working alongside external consultants.
● Together with the Development Director, develop a team of volunteers who can support the work of the Charity’s development function.
● Support the Development Director in their communication with corporate partners, to build good relations, gain and maintain corporate partner support.
● Liaise with colleagues across the Trussell Trust network; sharing best practice and participating in learning opportunities, to further the work of Cambridge City Foodbank.
● Other administrative activities may be requested from time to time by the CEO, Development Director and senior staff, consistent with the needs of the Charity.
Personal Specification:
Technical skills and minimum knowledge:
● Strong administrative experience, highly organised, and able to effectively juggle multiple administrative tasks at the same time!
● Competent in the use of Zoom/Teams and MS Office software.
● Excellent written and verbal communication and relationship management skills, you will inspire and motivate existing and prospective supporters, providing excellent stewardship and crafting compelling donor updates, applications and appeals.
NB. Experience of charitable fundraising is not essential when demonstrating the strong transferable skills above. Training will be provided.
Behaviours and competencies:
● Friendly, trustworthy and able to maintain confidentiality.
● Able to demonstrate empathy for people from disadvantaged, marginalised or socially-excluded backgrounds.
● Be committed to the vision, respect the ethos and uphold the values of Cambridge City Foodbank and Trussell Trust.
Our Vision, Ethos & Values:
Our Vision is to end the need for UK foodbanks. Each day we meet the need for emergency and affordable food, and tackle the causes of poverty, by harnessing the power of the community. We are an independent local charity and member of the Trussell Trust network.
We value dignity, justice, compassion, community and impact, in all that we do. We serve local people regardless of background, inspired by our Christian ethos and values.
As part of our commitment to inclusion, diversity and equity actively encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed to ensuring the safety and protection of our employees from all forms of harm.
In 2023: our amazing team of 200 volunteers assisted by a small staff team, provided 16,000 3-day emergency food parcels to people across Cambridge (36% were children) and distributed 170,000 Kilos of food.
Interviews will be held at Orwell House, CB4 0PP, on Friday 5th July 2024
We meet the need for emergency and affordable food, and tackle the causes of poverty, by harnessing the power of the community.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
About the role
The Hardman Trust supports people on long prison sentences to take their next steps in life. As the office, grants and programmes administrator your role is to help make this a reality through the day-to-day support of our work. You’ll help to ensure our programmes run smoothly, and that the staff have the administrative support they need to provide a quality service to people accessing our programmes.
Your role will evolve over time, to reflect the changing needs of the charity, but will primarily involve office tasks (post, inboxes, phone calls), as well as the administration of our various programmes (letter writing, updating the database, record keeping). You will share an office with our office volunteers and one of our programme managers, and you will work closely with the broader team via online meetings.
You'll be based at our Waterloo office, a few minutes walk from Waterloo station. Hours can be flexible.
About you
With an enthusiasm for our mission, you will be well-organised, motivated and eager to support those we are here to serve. As the first point of contact for anyone calling or emailing the charity, you will be responsive, and have good customer service and communication skills. You'll be proactive, solution-focused, and enjoy helping to keep the charity organised. You'll be happy working on your own, and also alongside others. You'll be at any stage in your career, but with a positive mindset and eagerness to develop and grow as the charity develops and grows.
About us
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Our purpose: We support people on long prison sentences to take their next steps in life so they benefit, their families benefit and the wider community benefits too.
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Our vision: A future where everyone can achieve their potential within and beyond prison.
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Our mission: Specialising in the unique needs of people on long sentences, we provide tailored practical and financial support to help people find belonging, move into work or training, and reach their personal goals.
Read more in the attached person specification and job description
Please submit a CV and cover letter outlining how your skills and abilities match those within the person specification and job description
Benefits: Read more about the excellent benefits we offer on our profile page
Travel: Occasional travel as required
Closing date: 23:59, Sunday June 16 2024
VIEW THIS ADVERT IN WELSH ON OUR WEBSITE
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
About the role
We are looking for an enthusiastic and proactive individual to join our Wales team as an Administrator. This is an exciting role for someone who is self-motivated, well-organised and able to work with minimum supervision to support the Wales UK Delivery team by providing high-quality, efficient and effective administrative support to meet the needs of an agile and flexible workforce.
You will be supporting the Programme and Partnerships Manager for Wales, managing routine and minor projects and activities, maintaining key documents in accordance with legal requirements and good practice.
As the first point of contact in the UK Delivery team, you will provide a customer-centered welcome and focus. You will provide administrative support as required, typically with finance administration and in researching and booking event venues, raising purchase orders and ensuring events can run smoothly.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
- Experience in providing high-quality, efficient and effective administrative support to staff, volunteers and service-users.
- Excellent demonstrable customer service approach and the ability to remain calm and professional, with an enthusiastic, flexible and collaborative approach, to work effectively with the local team and across the wider organisation.
- Experience working in a similar support role, maintaining or developing processes to enhance the customer experience, supporting delivery teams and meeting regulatory requirements.
- Knowledge and awareness of financial processes, recording and reporting.
- Excellent planning and organisation skills, with good attention to detail.
- Excellent knowledge of MS Office applications, especially Word and Excel.
- Strong empathy for the needs of volunteers, people with arthritis and colleagues (particularly home-based).
- The ability to speak Welsh is desirable.
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
Application deadline and shortlisting
- We advise candidates to apply early as we reserve the right to close applications ahead of this date.
- Only shortlisted candidates will be contacted.
We do not wish to receive contact from agencies or media sales.
Interview
Interview date to be confirmed.
As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job purpose:
The role has two distinct areas of responsibility:
Provide administrative and logistical support for the smooth running of the London office (70%). Administrative assistance for the general operations of the Trustees, including coordination of Board meetings (30%), although this may vary on a day-to-day basis.
This role requires a candidate who is well-organised, adaptable, and proactive. Strong administrative, numeracy, communication, and IT skills and proficiency in using the Microsoft Office suite, including SharePoint and our organisational Intranet, are essential.
Most importantly, they’ll be team players willing to learn and bring a positive, enthusiastic attitude with a proactive, can-do approach.
Roles and responsibilities:
Office Administration and logistical support (70%)
· Proactively ensure that the office functions well and efficiently, maintaining office equipment and stocks of office supplies within budget.
· Act as the primary contact for visitors and phone inquiries. Manage the general inquiries email inbox and other shared email accounts.
· Be the main point of contact for office maintenance, security, and building management. Communicate with the landlord to promptly and efficiently address any related issues.
· Ensure office procedures are kept up-to-date and communicated to staff.
· Coordinate the preparation and production of business cards and ID cards for staff
· Develop and uphold Saferworld (UK)’s list of trusted suppliers, regularly reviewing and adjusting as necessary in alignment with Saferworld’s procurement policy.
· Add, update and maintain the UK Asset online asset register
· Identify opportunities to improve administrative systems and processes and proactively collaborate to redesign them.
· Collaborate closely with the Global People and Operations teams and ICT to assist in the onboarding and offboarding processes for new staff in our London office.
· Plan staff events, including annual summer and winter socials.
· Assist with renewing global insurance policies and provide administrative support for handling claims, including coordinating with staff and the insurance claims team as necessary.
· Coordinate with the IT team to set up new employees, ensuring the provision of company IT equipment aligns with internal policies.
· Provide administrative support to staff when visiting the UK, including providing visa support letters and making travel bookings in the UK for visiting staff and partners.
· Provide support with the organisational Travel Management Company (TMC), including setting up staff profiles and offering booking guidance.
· Monitor staff travel plans for ICT equipment movement.
· Manage Saferworld's organisational contacts database, including contact import, tagging, and deduplication, in compliance with UK GDPR legislation.
· Maintain an organised and effective filing structure within the internal SharePoint sites where relevant
Management team administrative support (30%)
· Provide administrative support to the Chief Executive Officer when required.
· Assist in preparing and coordinating management team, UK and Saferworld Europe Board meetings, and other committee and leadership meetings. This includes handling documentation, logistical arrangements, ICT setup for remote participation, and supporting travel bookings and expense claims.
· Manage the global Saferworld calendar, ensuring everyone is informed of events and meetings as necessary.
· Undertake miscellaneous tasks as requested by the CEO, demonstrating flexibility and adaptability to support organisational needs effectively.
Recruitment will be undertaken on a rolling basis
Saferworld is an equal-opportunity employer that is committed to diversity and inclusion in the workplace.
The client requests no contact from agencies or media sales.
Disability Advice Service Lambeth (dasl) is Lambeth’s peer-led Disabled People’s Organisation. We’re passionate about making Lambeth an inclusive borough, free of disabling barriers to people that live and work here.
We want to appoint a Disabled person to work and train as an Advice Trainee.
When we say a Disabled person we include people with a long-term health condition, mental health condition, visual, mobility or hearing impairment; Deaf people; people who are neurodivergent and people with a learning difficulty.
In this role you will learn to support Disabled people to apply for welfare benefits, with a particular focus on disability benefits (for example, Personal Independence Payment, Attendance Allowance) and appeal decisions.
You don’t need to have done this job before or have any qualifications for this part-time role - full training and support is provided. This post runs until March 2026.
We want to employ people who have the right attitude and a desire to learn. You will be able to show your commitment to disability equity, social justice and creating a fair society. You may have your own personal experience of the welfare benefits system.
As you learn and build confidence, knowledge and skills you will start to work with your own caseload with full supervision and support. You will be training at the same time as trainee advice workers in other Disabled People’s Organisations across London so you will be able to share that journey and support each other.
dasl’s success comes from dedicated work of our skilled staff, many of whom are Disabled people. You will be valued for who you are in our supportive and friendly team.
We are working flexibly between home and office. Our office in Brixton is fully accessible.
Please apply by sending us your CV and completed application form before 5pm, Friday 28th June 2024.
Interviews will be in the week beginning 15th July 2024
The client requests no contact from agencies or media sales.
*English below*
Rhan amser, 22.2 awr yr wythnos (diwrnodau hyblyg)
Cyfnod penodol am 12 mis
Gradd B: Cyflog cychwynnol o £15,766 (£26,277 pro rata)
Lleoliad: Gellir lleoli’r rôl hon yn unrhyw un o swyddfeydd Cyngor Celfyddydau Cymru (Bae Caerdydd, Caerfyrddin, Bae Colwyn). Ar hyn o bryd rydym yn gweithio mewn ffordd hybrid.
Mae’r Cydlynydd Rhyngwladol yn cefnogi gweithgareddau, prosiectau a gwasanaethau Celfyddydau Rhyngwladol Cymru. Mae hyn yn cynnwys datblygu gwasanaethau gwybodaeth rhyngwladol, cydlynu cyfathrebu, gohebiaeth ac apwyntiadau. Mae hefyd yn cynnwys cynllunio, trefnu a gweinyddu cyfarfodydd mewnol ac allanol, digwyddiadau a chynadleddau a chymryd rhan mewn cyflwyno gwaith cyswllt rheng flaen gyda sectorau yng Nghymru ac mewn cyd-destunau rhyngwladol.
Prif ffocws y rôl benodol hon yw darparu gwasanaeth gweinyddol a chymorth o ansawdd uchel i Wybodfan Celf y DU. Bydd yn gweithio wrth ochr Swyddog Gwybodfan Celf y DU, partneriaid Gwybodfan Celf y DU a thîm Celfyddydau Rhyngwladol Cymru.
Menter i gynorthwyo sector y celfyddydau a gwybodaeth am faterion ymarferol o ran symudedd yw Gwybodfan Celf y DU. Celfyddydau Rhyngwladol Cymru, asiantaeth rhyngwladol Cyngor Celfyddydau Cymru, sydd yn arwain y prosiect mewn partneriaeth a Creative Scotland, Cyngor Celfyddydau Lloegr, a Chyngor Celfyddydau Gogledd Iwerddon.
Amdanoch chi
Bydd gennych sgiliau TG a gweinyddu tra datblygedig, sgiliau cyfathrebu da a phrofiad o gefnogi trefnu digwyddiadau ac ymdrin â phobl mewn digwyddiadau, cynadleddau a chyd-destunau grwp eraill ar lefel sefydliadol.
Yr Iaith Gymraeg
Rydym yn gweithio yn Gymraeg a Saesneg. Mae rhuglder yn y Gymraeg (yn ysgrifenedig ac ar lafar) yn ddymunol ond nid yn hanfodol ar gyfer y swydd hon. Ar ôl cael eich penodi gallwn eich cefnogi chi i ddysgu, datblygu a gwella’ch sgiliau iaith ymhellach ac i gynyddu eich hyder wrth siarad ac ysgrifennu yn Gymraeg.
Cynllun Hyderus o ran Anabledd
Mae Cyngor Celfyddydau Cymru yn gyflogwr Hyderus o ran Anabledd, sy'n ymroddedig i gyfweld pob ymgeisydd anabl sy'n bodloni'r holl feini prawf hanfodol a nodir yn y fanyleb person.
Cyfeiriwch at ddolen Cynllun Cyflogwr hyderus o ran anabledd Gov .uk am ragor o fanylion.
Dyddiad cau: Hanner dydd, Dydd Llun 8 Gorffennaf 2024
Cyfweliadau: Dydd Mawrth 23 Gorffennaf 2024 (mewn person)
Part time, 22.2 hours per week (flexible days)
Fixed term for 12 months
Grade B: Starting salary of £15,766 (£26,277 pro rata)
Location: This role can be based at any one of the Arts Council of Wales offices in Cardiff, Colwyn Bay or Carmarthen.We are currently working in a hybrid way.
The International Co-ordinator supports the effective delivery of Wales Arts International’s activities, its projects and services. This includes the development of international information services, co-ordination of communication, correspondence and appointments. It also involves the planning, organisation and administration of internal and external meetings, events and conferences and participation in delivering frontline contact work with sectors in Wales and in international contexts.
The primary focus of this specific role is to provide a high quality administrative and support service to Arts Infopoint UK. It will work alongside the Arts Infopoint UK Officer, Arts Infopoint UK partners and the Wales Arts International team.
Arts Infopoint UK is an initiative to support the arts sector with information on practical issues relating to artist international mobility. Arts Council of Wales’s international agency, Wales Arts International (WAI), is leading the project in partnership with Creative Scotland, Arts Council England, and Arts Council of Northern Ireland.
About you
You will have well developed IT and administrative skills, good communication skills and experience of supporting the organisation of events and dealing with people in events, conferences and other group contexts at an organisational level.
Welsh language
We work in both English and Welsh. Fluency in Welsh (both written and spoken) is desirable but not essential for this post. Upon appointment we can support you to learn, develop and improve your language skills and to increase your confidence in speaking and writing in Welsh.
Disability confident Scheme
The Arts Council of Wales is a Disability Confident employer, committed to interviewing all disabled applicants who meet all the essential criteria set out in the person specification.
Closing date: 12:00pm (midday) Monday 8 July 2024
Interviews: Tuesday 23 July 2024 (in person)
Neighbourhood Watch is the largest volunteer led crime prevention and community development charity in the UK. We are expanding our small paid Central Support Team as we have increased our funding through grants and sponsorship. The Project Coordinator role offers an exciting opportunity to play a fundamental role in a range of impactful projects that drive positive change in communities. Collaborating with a dynamic and diverse team, you'll be at the heart of shaping and streamlining transformative projects, amplifying your skills in project management, stakeholder engagement, and problem-solving. This role is perfect for someone looking to work towards building a just and community focused world.
The Project Coordinator role is responsible for the smooth running of our projects and programmes. Working closely with our Heads of Department, the Chief Executive and our Administrator, ensuring that our projects are delivered to a high standard, and that our partners have a positive experience working with us.
Applicants must submit a CV AND a supporting letter detailing how they meet the job criteria
Our mission is to support and enable individuals and communities to be connected, active and safe, which increases wellbeing and minimises crime.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are SANE - a leading, independent mental health charity that aims to raise awareness and remove stigma, fight to improve services, provide emotional support and host cutting edge research.
We have been working tirelessly to improve the quality of life of anyone affected by mental health illness for over 35 years and provide emotional support by phone, email and text, 365 days a year.
Will you join us?
SANE is now looking to recruit a Call Back and Data Officer to join our Services Team.
SANE would love to hear from anyone with experience and enthusiasm for administration and working with data. The Call Back and Data Officer is key to all of the services that we deliver to people affected by mental illness, including daily planning of calls to people facing crisis and distress, and working with data to produce research, reports and case studies.
We are looking for an individual with at least 2 years’ experience of being an administrator, data officer or in an associated role. Experience within a mental health related working environment, relevant volunteering, or strong interest in mental health is also desirable. We are hoping you can bring your interest and your experience of high-quality administrative support to empower our team as we strive to expand and improve our emotional support work.
At SANE we strive to create an environment that promotes inclusion, values diversity and provides every staff member with a sense of belonging. So, if you are looking to build a rewarding career, with opportunities for growth and development, within an established, non-for-profit organisation, come and join our friendly team.
Closing date: Midday on Wednesday 19th June 2024
To apply: Please complete your application before the closing date, addressing all areas of the Person specification (downloadable below) and tell us why you want to work for SANE. Applications without a supporting statement will not be considered.
Please note: This role may close early if a suitable candidate is found, please do not delay in submitting your application as interviews are taking place on an ongoing basis.
We are committed to equal opportunities and welcome applications from all sections of the community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Our Team – Support Worker (unpaid carers)
We're looking for a Support Worker to join our friendly team. You will cover West Essex (Harlow, Epping & Uttlesford), playing a pivotal role in supporting unpaid family carers who look after someone due to their age, disability, long-term physical or mental health condition or an addiction. You will support carers to manage the practicalities related to their caring roles and navigate support systems, alongside maintaining their own wellbeing. You will provide carers with appropriate information, advice and guidance, from accessing benefits, peer support or respite breaks. You will mainly work in the community as well as from our offices or home.
About Us:
Action for Family Carers is a well-established Essex-based charity dedicated to supporting unpaid carers and young carers. We've been making a positive impact for over 30 years.
About You:
You are a great listener! You can build trusted relationships with a range of people. You have experience working in a similar role with knowledge of assessing need, building support plans and providing relevant information, advice and guidance. You have an awareness of the impact of caring responsibilities and importantly, you are empathetic and understanding, with ability to work with carers in a non-judgemental way.
What We Offer:
· Salary: £23,017 to £24,384 per annum (£18,414 to £19,507 actual)
· Contract: 3-year contract (with potential for 2 year extension subject to funding)
· Hours: 28 hours – Flexible days/hours, hybrid office/home working
· Locality/area: West Essex (Harlow, Epping & Uttlesford)
Benefits:
· Full induction and relevant training
· Contributory work-based pension scheme
· Access to a 24-hour Employee Assistance Programme
· Flexible working arrangements
Apply Now:
If you're ready to be part of a dynamic team, contribute to meaningful work, and make a positive impact, we want to hear from you! Apply now and help us continue changing lives at Action for Family Carers.
Read the full Job Description and Person Specification. Send your CV with a covering letter addressing why you meet the requirements of the person specification.
Action for Family Carers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.
The client requests no contact from agencies or media sales.
PA to the Archdeacon
Maidstone, Kent
£13,046 pa plus excellent benefits (FTE £26,092 pa)
Part-time, 17.5 hours per week
The PA to the Archdeacon is a crucial and incredibly varied role at the Diocese, as you will provide support at a senior level to ensure the smooth running of the work of the Archdeacon’s Office in Maidstone.
As PA to the Archdeacon, you will be responsible for managing their diary, arranging meetings, events, training, diocesan responsibilities and other functions as necessary. You will also proactively assess the needs of the Archdeacon to provide organisational and administrative support to meet their wide-ranging responsibilities and the needs of the deaneries and parishes within the Archdeaconry area.
Reporting to the EA to the Diocesan Secretary, you will act as a friendly first point of contact and build excellent relationships with all who come into contact with the work of the Office.
Assisting the Archdeacon in the coordination and organisation of legal and procedural processes related to the work of the Archdeaconry or the wider diocese, you will also support with the filling of clergy vacancies in parishes, ensuring that the necessary meetings are arranged and all paperwork is completed on time.
Educated to a good standard, you should have proven experience as an administrator or Executive Assistant and of working with senior members of staff. With excellent administrative skills and demonstrable interpersonal and organisational abilities, you will be at ease developing structured, organised and highly efficient approaches to the work of the office of a senior leader ensuring work streams are delivered on time and to a high standard.
It is essential for you to be sympathetic to the mission and ethos of the Christian Church, the Church of England and the Diocese of Canterbury.
You will be expected to work occasional evenings and in rare cases some weekends, which would be taken as time off in lieu.
The Archdeacon of Maidstone has a busy role as a senior leader in the Diocese, supporting the life, vision and oversight of the Maidstone Archdeaconry encompassing it’s clergy, members, schools and churches.
Canterbury Diocese is the oldest diocese in England, stretching from Maidstone to Thanet, the Isle of Sheppey to the Romney Marsh. We have 350 miles of coastline with historic ports and seaside resorts, alongside rural communities, market towns and commuter-belt urban developments. Affluent areas often sit alongside pockets of major deprivation, offering an exciting and challenging mission context.
At the heart of all we do is a vision of transformation for ourselves and our communities: no one can encounter God and remain unchanged. In the Diocese of Canterbury, we want to increasingly become a Christian community transformed through encounter with Christ, growing and overflowing to transform and bless the families, homes and communities we serve: Changed Lives, Changing Lives.
Closing date: 23 June 2024, 11.59pm.
Interviews: 1st July in Maidstone
Operational Support Coordinator
Salary : £15,000 for a 3 day week
Facing the Future is a Samaritans service offering peer support groups to people bereaved by suicide. Since transferring the groups online in February 2021, we have supported over 800 people who have experienced loss by suicide. The team of facilitators has grown in that time from 15 to nearly 100 from all over the UK and Ireland. To help us move forward, we are looking for an empathetic individual strong on attention to detail and IT skills to be our Administrator. This role is designed to give operational support to the service, the volunteer leadership team and to our volunteer Facilitators and Supervisors as we work together to deliver our mission that no-one should have to face this isolating bereavement alone.
The responsibilities of the role are many and varied and will suit someone who is comfortable with managing a variety of tasks simultaneously. Responsibilities include managing our confidential databases, and the processes involved in setting up groups for those people on our waiting list, managing communications to group participants and to Facilitators, and supporting our training programme .
This is a part time remote working role with support from the team at Central London Samaritans.
The successful candidate will be a good communicator who is highly organised and remains calm under pressure. Importantly they should be able to manage change as we will be transferring our current systems over to Salesforce. Good listening skills are essential.
For a detailed Job Description, please download the supporting document attached to this summary.
Closing date for applications will be 17.00 hrs Monday 24th June.
Interviews will take place on Zoom, and are expected to be during the period June 26th to 30th
The client requests no contact from agencies or media sales.
We have a fantastic opportunity for a Supporter Stewardship Assistant to join our Supporter Stewardship Team at the Motor Neurone Disease (MND) Association.
We are looking for someone to provide administrative support and deliver an excellent supporter care experience to all supporters, members and donors. You will be able to effectively engage, inspire and motivate people to support the Motor Neurone Disease Association.
Within this role, you will support the team with a wide range of tasks including:
- Advise and guide our new and existing supporters to make them feel valued and engaged with the charity, maximising their fundraising potential and encouraging repeat support.
- Work in partnership with Supporter Stewardship Officers to collaboratively complete all aspects of the Supporter Stewardship workload.
- Establish good rapport and understand supporters' needs and reasons for supporting and triaging supporters as required.
- Record supporter information on the Raisers Edge database accurately.
- Order fundraising materials and packs, and process any orders needed by other members of the Fundraising Team.
- Adhere to the Data Protection Act, HMRC, Audit regulations and other internal compliance procedures and policies.
- Play an active role as part of the Supporter Stewardship Team, encourage cross-team working and participate in working groups.
- Work to business and personal development objectives and as required participate in any relevant projects as agreed with the Supporter Stewardship Manager or Head of the Supporter Care team.
What are we looking for?
- Good interpersonal and communication skills (verbal and written).
- Ability to prioritise own workload effectively.
- Good attention to detail.
- Team player.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
How to apply
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Good working knowledge of Microsoft Office (in particular Word, Excel and Outlook.
- Ability to work in part of a team and collaborate with others.
- Keen eye for accuracy and attention to detail.
Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.
Alternative Applications
To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.
Important Information
Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.
We request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Job description
Background
Bipolar UK is the only national charity dedicated to empowering individuals and families affected by bipolar. Peer support is at the core of our work. We empower approximately 1,000 people a month to stay well - and we have the ambition to reach thousands more.
Bipolar does not discriminate on the grounds of sex, gender, age, ethnicity, race or background, consequently it affects everyone, and we estimate that one million people in the UK live with the condition many of whom remain undiagnosed, that's 1 in 50. The condition also increases the risk of suicide by 20 times. Bipolar impacts on relationships, missed milestones for young people with their peers, education, economic stability and employment, and creates social and economic problems and debt for those affected through symptomatic overspending. Therefore, Bipolar UK are working hard to improve diagnosis times and support pathways to enable individuals affected by the condition to live well and fulfil their potential. At the heart of this is our peer support enabling our community to access tools and support to manage their condition.
About the role:
Bipolar UK is delighted to have this post funded through a new grant and we are seeking to recruit a Senior Peer Support Officer to work 3-days per week.
We are looking for an experienced person who is familiar with peer support and lived experience models to support and engage members of our London community who are affected by bipolar from a range of backgrounds.
Your role will include managing volunteers, increasing engagement in local existing support groups and developing new ones. Working with our self-management trainers to run psycho-education courses. The role will require you to work across London both online via Teams and Zoom and in-person.
This new post is an exciting addition to our team as we are seeking to increase awareness across racialised and minoritised communities and improve access to peer support for people affected by bipolar commencing with a new steering group.
Bipolar UK is committed to equality and diversity, and we welcome applications from anyone who would like to join a growing organisation with big ambitions and an inclusive approach without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems.
We look forward to hearing from you.
Please see Job Description for full details
The client requests no contact from agencies or media sales.
What We Are Looking For:
We are seeking a dedicated, proactive and compassionate group support co-ordinator to lead the further development, delivery, and integration of Self Injury Support’s community-based group support programme, with a focus on accessibility and reaching and engaging with diverse communities across the Bristol, North Somerset and South Gloucestershire area.
About the Position
Group Support Co-ordinator
Pay grade: NJC Grade Point 24 - £33,024 per annum pro-rata based on a three-day working week comprising 21 hours per week (£18,797).
Hours: 21 per week, with some flexibility as to how these hours are delivered; including meetings and groups in the community and office-based work.
Location: Central Bristol, community venues across the Bristol, North Somerset and South Gloucestershire area.
Deadline: Monday 17th June 2024, 12pm
Duties and responsibilities
Service Development
Consultation and Outreach
- Consult with current and potential group participants and draw on existing service data analysis to inform the content, locations, timings and other details of a groups programme for people affected by self-harm, following on from previous pilot groups run in 2023 and 2024
- Analyse consultation and service data and in collaboration with team members decide on groups programme themes
Community Connections and Groups Development
- Connect with and become a member of a range of relevant community networks in the local area to both share service information and learning, and learn about range of wider community support available
- Connect with and build a database of potential facilitators and venues
- Develop a rolling groups calendar with a core ongoing peer support group and time-limited specialist groups
- Build on existing processes and further develop processes and procedures to ensure robust record keeping, partnership agreements and safeguarding processes are in place that are GDPR compliant
- In collaboration with other Self Injury Support services, explore areas of overlap, potential for shared learning and joint working
- In collaboration with other Self Injury Support services, develop processes and procedures to support inclusivity and accessibility, including the administration of an accessibility fund for participants
Service Delivery
Groups Promotion and Delivery
- Handle groups logistics such as booking specialist facilitators, venues, refreshments and materials in line with budget
- In collaboration with the Communications Officer develop print and digital promotional materials and develop a dissemination plan
- In collaboration with other Self Injury Support services, conduct outreach work to promote the groups programme to other relevant community groups and organisations
- Respond to group programme enquiries and bookings, keep accurate, GDPR compliant records of participants, send information to participants in a timely manner
- Administer the accessibility fund with support from the Finance Administrator
- Support the delivery of groups in collaboration with other Self Injury Support team members
- In collaboration with the Self Injury Support safeguarding team, ensure all safeguarding concerns are addressed promptly and recorded in line with organisational policy
- Take part in personal reflective practice and professional development training as needed
Review and Evaluation
- Plan appropriate evaluation and monitoring of the groups programme which encompasses the experiences of participants and facilitators and aligns with wider organisational service monitoring
- Present evaluation findings in reports for the board of trustees and funders as needed
Other
- Attend organisational team meetings and support organisational events and campaigns.
- Any other duties relevant to your role as requested by your line manager
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Caseworker, known internally as a Victim Care Advocate to join the South Yorkshire team in Sheffield working 28 hours a week on a permanent contract for 12 months. This is a Hybrid role and be based at Hackenthorpe Sheffield and home working.
Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your Birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is based at our Hackenthorpe, Sheffield office and will require regular travel within the South Yorkshire area. Hence, holding a driving licence is essential.
As a caseworker, you will:
- Effectively manage a caseload of self-referrals or referred service users, delivering excellent services which support the commissioners and their service goals to victims.
- Ensure each victim receives an individually appropriate tailored support and information service that fully meets their needs, keeping complex needs central to all processes and decisions
- Undertake risk and needs assessments to address the specific needs of the client in line with VS operating procedures. To follow relevant safeguarding policies and procedures, working with safeguarding leads and other agencies to ensure an integrated approach to address any safeguarding concerns.
- Provide information and advocacy to enable service users to navigate and understand the criminal justice process and ensure their rights are upheld in accordance with the Victims Code of Practice this could include criminal, legal and if relevant, civil remedies to service users.
You will need:
- Experience of working with vulnerable adults and/or families
- Understanding and knowledge of an active commitment to promoting equal opportunities, inclusion and diversity
- Ability to work without direct supervision, prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner
- Understanding of confidentiality and safe working practices, in accordance with safeguarding and data protection legislation
- Ability to needs assess, risk assess and empathise with the victim
- Excellent IT and administrative skills including the use of Microsoft Office packages
- High resilience and the ability to work under pressure
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.