Office and database manager jobs
How's your job search on our site?
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SUNDAY TIMES BEST PLACE TO WORK 2024 AND 2025
MAIN PURPOSE OF JOB: To provide excellent managerial support to the Community Service Support department and lead by example by showing the ability to communicate interpersonal skills, problem solve, decision making and time management. To help ensure that the team carry out accurate and timely follow ups with all new and ongoing cases. To build rapport with our clients in a warm and friendly manner and have empathy with our client’s needs. To quickly identify any problems and ensure each conversation is handled in a compassionate manner.
A good telephone manner is essential, together with excellent literacy and IT skills, coupled with the ability to work to tight deadlines, often under pressure. This is a sensitive role which requires an individual with the ability to handle confidential information and correspondence
MAIN DUTIES AND RESPONSIBILITIES:
I) Responsible for managing and motivating the Community Service Support team to include delegation of tasks.
II) To control and expedite escalation cases as well as manage relationships with owners and their families.
III) To communicate effectively with team members, provide feedback and support as well as addressing any issues or concerns and where necessary make a referral to the Head of Department.
IV) To monitor performance and capability of the team as individuals and also as part of a team, carry out 1:1 meetings and suitable and productive Performance Management meetings annually. You will also be responsible for any staff welfare or disciplinary procedures that arise, within the team.
V) Deporting and analysis of data.
VI) To oversee applications and interviews for any new team members VII) To consider training needs as and when required to help develop employees skill set and ability to perform their roll as effectively as possible.
VIII) To help answer all incoming calls and general queries relating to community service support for our clients.
IX) Throughout the course of your work to ensure you record your responses on each individual case on our database.
X) Ensure responses to both incoming and outgoing department letters are updated on each case, to ensure a prompt reply and timely referral where necessary.
XI) Throughout the course of your work, to identify when on the phone, possible good stories to enable us to approach and persuade all individuals involved to submit an article for the newsletter.
XII) To handle telephone inquiries and relay messages where appropriate.
XIII) To demonstrate a proactive, positive and flexible attitude to all our clients.
XIV) To have flexibility to work additional hours for holiday and sickness cover when directed.
XV) To liaise with all other staff of the Trust in a flexible manner.
XVI) At all times to ensure and maintain a compassionate, professional and efficient public image for the Trust.
Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust
“Peace of mind and practical help for older people – love, care and safety for pets”

The client requests no contact from agencies or media sales.
The Royal College of Speech and Language Therapists (RCSLT) are seeking an office coordinator to help support the NI office to lead on the daily management of the NI office including meetings, events, NI Hub forum and all other administrative tasks.
The role
We are seeking a dynamic Office Co-ordinator to provide comprehensive administrative and operational support to the Head of the Northern Ireland Office, ensuring the smooth day-to-day running of the office. The role involves managing inboxes and correspondence, coordinating travel and meeting schedules, organising meetings with internal and external stakeholders, and preparing agendas, papers, and minutes.
Responsibilities also include maintaining databases and office systems, overseeing IT and office resources and liaising with suppliers and landlords. The postholder supports financial administration through managing invoices, expenses, budgets and financial records, and plays a key role in planning and delivering events such as conferences and seminars. In addition, the role provides full secretariat support to the Allied Health Professions Federation Northern Ireland (AHPFNI), including governance administration, meeting coordination, documentation management and budget oversight.
What we are looking for
The ideal candidate will have strong administrative experience with knowledge of financial and budget management, alongside experience in event or project management from planning through to delivery. The ideal candidate will demonstrate a high level of ICT proficiency across Microsoft Office and related systems, with the ability to draft documents, presentations and produce clear and accurate minutes. The role requires excellent organisational, time management and interpersonal skills, with proven experience managing multiple priorities in a fast-paced environment and communicating effectively with a wide range of stakeholders. Experience organising events, providing secretariat support to committees, creating social media content, and an understanding of speech and language therapy and the wider professional context would be advantageous.
Please see the job description brochure with more information regarding the required experience and skillset needed for this role.
What we can offer you:
- A competitive starting salary
- Generous annual leave entitlement
- Excellent staff training and development opportunities
- Supportive and flexible working environment including, hybrid working arrangements
- Generous pension scheme
- Life insurance cover
- Season Ticket Loan scheme
- Eye care voucher scheme
- Family friendly employer including enhanced maternity and paternity leave
- Cycle to Work scheme
- Access to an Employee Assistance Programme and more!
For more information and to apply, please visit our careers page.
Closing date: 9.00am on Wednesday, 22 April 2026.
Interview dates: 13 and 14 May 2026 (in person at our Belfast office).
Please note, there will be a task as part of the interview process.
We are committed to a fair, transparent, and inclusive recruitment process. All applications are handled with strict confidentiality to protect your privacy and encourage openness throughout the process.
The RCSLT is committed to fostering an inclusive and equitable workplace where everyone feels valued and a sense of belonging. We aim to embed equity, diversity, and belonging practices throughout our recruitment and selection procedures. We strive to ensure everyone is valued equally for their contribution, experience, knowledge, and skills. We welcome applications from candidates of all different backgrounds.
Lead with compassion. Deliver excellence in dementia care.
Age UK Enfield is a values‑led local charity supporting older people to live safe, independent and fulfilling lives. We are looking for an experienced, compassionate and highly organised Dementia Day Centre Manager to lead our specialist Dementia Day Centre at the Mabel Churn Centre.
The Dementia Day Centre Manager is a pivotal leadership role for someone who combines a deep commitment to person‑centred dementia care with strong operational, safeguarding and people management skills. You will be responsible for ensuring the service is warm, inclusive and dignified for people living with dementia, while also being safe, well‑governed and inspection ready.
Key responsibilities:
- Lead a structured, therapeutic day service with engaging activities tailored to individual needs.
- Champion safe practice and compliance, including safeguarding, assessments and the Mental Capacity Act.
- Recruit, lead and develop a high-performing team, ensuring consistent staffing and service continuity.
- Drive quality and smooth operations—maintaining inspection-ready records and oversight of transport and catering (including on-call/deputising as required).
About you
We are looking for a manager who is values‑led, confident and organised, and who understands the balance between compassionate care and robust governance.
You will bring:
- A Level 3 (or above) Health & Social Care qualification (or equivalent experience).
- Strong knowledge of dementia care best practice, safeguarding adults, and CQC Fundamental Standards (including MCA/DoLS).
- Proven experience leading staff and volunteers in a care or community setting.
- Confidence in assessment, person‑centred care planning, risk management and record keeping.
- Excellent IT skills and a clear commitment to maintaining accurate, inspection‑ready records.
- A genuine commitment to equality, dignity, inclusion and person‑centred practice.
Management and dementia‑specific qualifications, and experience overseeing transport or catering services, are desirable but not essential.
Why work with us?
At Age UK Enfield, we are proud to be:
- Values‑led: compassion, dignity and inclusion sit at the heart of everything we do.
- Supportive: we invest in our staff and believe strong leadership creates great care.
- Purpose driven: every role contributes directly to improving the lives of older people in our community.
If you are passionate about dementia care and ready to lead a high‑quality, inspection‑ready service where people truly matter, we would love to hear from you.
Closing date for applications: 3rd May 2026
Interviews will take place on 13th and 14th May 2026.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Bookmark, we have a simple vision: we want every child to read. We have seen significant growth over the past few years, building a network of engaged supporters and an effective Partnerships Board. As we pass the halfway mark of our three-year strategy, we are recruiting a major donor fundraiser to play a key role in the growth of our philanthropy programme, securing and developing relationships with high-net-worth individuals that change the story for children.
This individual will join a successful team, stewarding and cultivating existing supporters as well as managing a pipeline of prospects through their giving journey. You will work directly with the Head of Fundraising and be responsible for your own portfolio of major donors, trusts and family foundations. By August 2027 Bookmark aim to have reached 500,000 children with our literacy programmes, you could be part of that incredible goal.
Experience in philanthropy is welcome but not essential. We are equally interested in candidates with a strong track record of managing high-value relationships and delivering excellent stewardship in commercial or client-facing roles.
Job Description
Delivering the Philanthropy plan
- Work with the Director of Fundraising to grow the major donor portfolio within the wider strategy
- Build and maintain a portfolio of existing and new major donors who give or can give £20,000 or more, ensuring a first-class cultivation and stewardship journey
- Line manage the Philanthropy Executive and support their professional development, providing direction, support and guidance
- Work with our Fundraising Research & Administration Intern to identify new potential Bookmark major donors, working with Trustees, senior stakeholders, and our wonderfully supportive Partnerships Board to secure introductions and make asks of prospective supporters
- Design and deliver creative events and activities to generate income, cultivate and steward donors
- Create compelling, relevant and tailored funding proposals, reports and collateral to inspire and inform donors, reflecting Bookmark’s strong brand.
- Use Salesforce to manage the accurate recording, progression and forecasting of major donor relationships, enabling efficient reporting and KPI management
Work with the rest of the Fundraising team
- Work closely with the rest of the Fundraising team to ensure opportunities to maximise income for the fundraising team
- Devise and deliver annual plans, together with associated budgets, in line with the charity’s strategic objectives
- Work with the Senior Leadership Team, Chair of Trustees and colleagues across the charity to ensure major donor fundraising activity is aligned with the charity’s wider plans and objectives
- Ensure that all activity helps to build Bookmark’s brand and is always brand compliant
- Ensure Bookmark’s ethical fundraising policy is adhered to
Person Specification
Essential
- A successful track record in managing high-value relationships, including a proven track record of securing five-figure gifts
- Experience working towards and meeting, or exceeding, income targets
- Experience developing high value relationships through all stages of the giving cycle
- A demonstrable ability to build internal relationships and use senior stakeholders (CEO, Trustees, Senior Leadership Team) to help progress major donor relationships
- Experience working on successful events that meet fundraising targets
- Great verbal communication skills, demonstrated by strong external and internal relationships. You will have the skills to influence, motivate and persuade people to donate
- Demonstrable experience of writing successful, inspiring, emotive, and technically accurate cases for support and proposals tailored to a high value audience
- Experience growing and managing a pipeline, planning for your portfolio and increasing income
- An understanding and ability to build budgets and work with financials
- Experience using of Office Word, Excel, and PowerPoint
- Experience using Salesforce, or another fundraising database
Bonus Points
- Major donor and/or Trusts & Foundations experience
- Line management experience
- Experience working with a fundraising board or high value committee
- Experience managing and developing a high value giving circle
- Experience running matching campaigns or large mailings
Location: Minimum two days per week based at the Bookmark office (London), with flexibility around home working for the remaining days.
Contract type: Permanent - Full Time / Part-time (0.8/4 days) will be considered.
Salary: £40,000 - £42,000 (0.8 FTE - £32,000 - £33,600)
Reporting to: Director of Fundraising
Application deadline: 11th May at 10am, but please note that interim shortlisting will occur on 29th April at 10am.
Want to know more?
We will be running an online session for anyone wishing to understand more about the role on Wednesday 22nd April at 2pm. Please find the link to sign up on the relevant job description on our website.
Equality and Diversity
Bookmark is committed to promoting a diverse and inclusive community. We aim to create a working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunity for flexible working arrangements to support team members from different backgrounds.
Bookmark is committed to safeguarding and promoting the well-being and welfare of children and requires everyone associated with the charity, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including references from past employers and Disclosure and Barring Service checks.
At Bookmark, we are a small but growing team of hard-workichang people, who care about what we do. We love to roll up our sleeves, try new ways of doing things, and support each other so that we can achieve our goals. If that sounds like you and you share our vision and values, we'd love to hear from you.
Safeguarding
Bookmark is committed to safeguarding and promoting the well-being and welfare of children and requires everyone associated with the charity, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including references from past employers and Disclosure and Barring Service checks.
We promote a reading for pleasure culture in primary schools, focusing on supporting children in the most disadvantaged communities.


The client requests no contact from agencies or media sales.
Senior Legacy & In Memory Marketing Manager - FTC
The gifts in Wills and in memory marketing team is responsible for raising awareness, generating income, and mass stewardship of the incredible people who support the charity in this way. The role of the Senior Legacy and In Memory Marketing Manager is to lead this high-performing team; to set and deliver the strategy to maximise gifts in Wills acquisition, conversions and long-term income; and to implement the transformative new in memory strategy within the team and across the charity.
This is a 9-month FTC or on return of substantive postholder.
Key Responsibilities:
Strategic Development of Gifts in Wills and In Memory Marketing
· Work with the Head of Legacy and In Memory Giving to define and deliver priorities for the team, including support on developing a new legacy strategy.
· Contribute to the generation of £23m of income annually across gifts in Wills and in memory, working to maintain the pipeline from top of funnel onwards to ensure that this income continues to grow in line with strategic plans.
· Lead annual operational planning and development of legacy and in memory marketing strategies and plans, including making recommendations on team structure and resource.
· Work with the Head of Legacy and In Memory Giving and the Legacy Relationship Manager to ensure continued awareness, alignment and support for gifts in Wills and in memory across the charity.
· Work with the Head of Legacy and In Memory Giving and the Legacy Relationship Manager and Legacy Casework Manager to ensure continued alignment between the work of marketing, case management and relationship management.
· Implement and continue to develop the new in memory strategy.
Line Management
· Line management of the Senior Legacy and In Memory Marketing Officer and Legacy and In Memory Marketing Officer, driving their success to ensure a highly motivated team that achieves their targets.
· Support the Senior Officer with line management of the Executive.
· Monitor, review and empower the team to continue functioning at a high level.
· Spot and maximise development opportunities across the team.
· Support cross-team working and collaboration, ensuring that the team is well-represented in cross-functional working groups and other matrix working structures.
Campaigns and Communications Management
· Accountable for the delivery of marketing activity on time, on budget and on brand across a variety of media, including a new multichannel marketing campaign centred on TV.
· Responsible for the integration of marketing activity across the charity to drive maximum value.
· Accountable for the development and delivery of an annual test and learn programme where appropriate.
· Accountable for end of campaign reviews and analysis, KPI monitoring and reporting, and proactive adaptation of plans to optimise results.
· Responsible for management of agencies to maintain positive relationships and generate the best possible outputs in line with KPIs.
Cultivation and Stewardship
· Accountable for mass stewardship of prospects, gifts in Wills and in memory supporters to ensure their positive relationship with the charity to maximise long-term value.
· Work with the Relationship Manager to ensure the synthesis of the relationship management and marketing functions.
· Work across teams to improve supporter journeys and develop understanding of their lifetime value.
· Ensure the database is maintained correctly by the Legacy and In Memory Marketing team.
Budget, planning and forecasting
· Responsible for translating strategy and operational planning into annual budgets.
· Accountable for overall team budgets and reforecasts, including legacy case management and relationship management.
· Raise the skill level of the team in relation to budgeting to increase their ability to take ownership of their respective areas.
Knowledge, skills and experience needed:
- An excellent understanding of the world of fundraising and the opportunities available to ARUK and the sector.
- Experience working in gifts in Wills and in memory teams.
- Knowledge of dementia or experience of a medical research charity.
- Excellent communication and presentation skills.
- An ability to manage a busy and varied workload.
- Excellent organisational skills.
- Excellent attention to detail.
- Skilled at building excellent relationships with internal stakeholders.
- Effective account and people management skills.
- Excellent CRM/database management skills, preferably Salesforce.
- Line management experience.
- Project and budget management experience.
- Proven track record of meeting or exceeding financial and non-financial targets.
- Supporter/stakeholder management experience.
- Professional and hard-working team player.
- Outgoing, enthusiastic and able to remain calm under pressure.
- Ability to handle sensitive issues with tact and diplomacy.
- Flexibility to work some unsociable hours and willingness to travel independently.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £53,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 19th April 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Role: Development Manager
Contract: Permanent, Full Time
Location: Hybrid working. London or Cornwall office three days per week, home working two days per week.
Oceana UK is focused on some of the biggest threats facing UK seas, including protecting seabed habitats, ending overfishing, and preventing new offshore oil and gas developments. We fight for UK seas to get the protections they deserve through highly visible campaigns and detailed policy interventions to secure measurable changes to rebuild and maintain ocean abundance and health. We act as a vital public-policy interface – raising the profile of our issues through campaigns, science, communications, and expeditions, and directly influencing policymakers and politicians.
We are now at a pivotal moment of growth, impact, and development. We have delivered meaningful progress in our first full three years of operations, helping secure major victories to protect and restore UK seas, including protecting huge areas of our seas from industrial fishing and stopping new offshore oil and gas expansion. Working closely with our international team, we are now evolving our organisation and campaigns to deliver even greater impact in the next 3-5 years, underpinned by strengthened funder relationships.
Our small, experienced, and highly motivated team are based in London and Cornwall, coming together both digitally and in person as part of developing and delivering our ambitious campaign strategy to restore ocean biodiversity and abundance. We’re proud of the team we’re creating here in the UK, and we’d love for you to join us.
Job Purpose
The Development Manager will manage our fundraising and partnerships portfolio, supporting the stewardship of relationships with some of the world’s biggest environmental foundations and philanthropists. They will manage new and existing relationships, prepare grant applications and reporting, and evolve our outreach to support the growth and diversification of our fundraising opportunities. The role will work closely with the Executive Director, our UK team, and our US based global development department, to secure sustainable resources to strengthen Oceana UK and help drive positive impact for our seas.
Eligible candidates should have a passion for fundraising and a track record in securing major grants and donations, with a focus on trusts, foundations, and philanthropy. They will foster strong relationships with high-level partners, co-deliver excellent funding applications and reports, and provide written and verbal updates with precision and confidence. They will demonstrate a strategic mindset, alongside strong organisational skills and meticulous attention to detail. They must have experience in growing and diversifying income streams and converting new interest into long-term, sustainable, support.
The position will be hybrid, based three days per week (Tues-Thurs) from Oceana’s UK offices in Newquay, Cornwall or Paddington, London. Regular national, and occasional international, travel will be required to meet team members and stakeholders in geographically diverse locations, including Washington, DC.
Responsibilities
- Manage relationships and reporting to existing funders alongside the international development team and Executive Director. This will primarily be with trusts and foundations, individual philanthropists, and some corporate supporters.
- Manage successful grant applications and budgets, co-ordinating and collaborating with the international development team.
- Work closely with the finance, policy, communications, and campaigns team to ensure all relevant stakeholders are consulted in grant applications and reporting.
- Manage and deliver timely reporting, communications, and updates to funding partners and stakeholders.
- Manage and develop other existing UK income streams, including mass giving alongside the communications team.
- Identify, develop and manage additional UK income opportunities, including with smaller trusts and foundations.
- Collaborate with the Director of Finance and People, and international development and budgeting teams, to manage income forecasts and grant financial reporting.
- Maintain appropriate development records and database for all UK activity.
- Ensure compliance with UK fundraising regulations and best practice.
- Develop and manage key fundraising and partnerships events.
- Work with Executive Director to develop our outreach with funders at international events.
- Attend and represent the UK in monthly development meetings with the international team.
- Plan and manage UK development priorities, calendar, and budget.
- Be present in person in the London or Cornwall office 3 days per week (Tues-Thurs), promoting a positive working culture.
- Ensure a strong commitment to the organisation’s values and vision, as set out by Oceana globally.
- Travel occasionally, both nationally and internationally, to meet with team members and wider internal and external stakeholders.
- Other tasks as needed to support development and organisational objectives.
Candidate Requirements
Education and work experience:
- At least 5 years of professional experience in fundraising and development, ideally in the ocean or the environmental space (essential).
- Experience writing successful multi-year grant applications, alongside robust budgets, for trusts and foundations (essential).
- Experience managing charitable foundation relationships, delivering detailed and timely reports, and managing ongoing communications as required (essential).
- Experience managing major and corporate giving.
- Experience prospe cting, managing and analysing research on fundraising opportunities.
- Experience co-developing and diversifying fundraising opportunities.
- Good existing relationships with environmental trusts and foundations (preferred).
Skills & Knowledge:
- Excellent external relationship building, including confident networking skills, and organised and positive relationships with funders outside of scheduled reporting.
- Excellent written and verbal communication, with the ability to understand and distill complex scientific issues and detailed campaigns for fundraising purposes.
- Strong focus on spotting and cultivating new institutional fundraising opportunities
- Strong internal stakeholder management, adept at involving relevant teams (leadership, campaigns, finance, international) to develop funding applications.
- Confident and proficient using CRM platforms or other grant management tools.
- Good understanding of data privacy, code of fundraising practice, and other relevant regulations.
- Strong prioritisation and project management skills, with ability to manage multiple tasks and workstreams effectively.
- Excellent attention to detail and commitment to accuracy.
- Proactive and self-motivated, with a strong drive to meet and exceed fundraising targets.
- Ability to work well both independently and as part of a small, close-knit team.
- Good understanding of the principles of Justice, Equity, Diversity and Inclusion, and a proven commitment to improving these in the environmental space.
- Integrity and the ability to work with confidential information with discretion.
Equal Opportunities
Oceana is committed to having a diverse workforce that is representative of the community it serves at all levels of the organisation, and we particularly welcome applications from candidates who are currently underrepresented within the conservation sector.
All offers of employment are conditional upon the successful completion of reference checks.
Application Deadline: Sunday 10th May 2026
Interviews: w/c 18th May and w/c 25th May
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About MediCinema
MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. We achieve this by building and running cinemas in hospitals and places of care equipped with space for beds, wheelchairs and medical equipment, and providing free films and activities for patients of all ages. Our services help to improve emotional, mental and physical health, reducing isolation, anxiety and stress, and increasing patient resilience to help them cope with what they’re going through.
Our purpose-built in-hospital cinemas are designed to accommodate patients in hospital beds and wheelchairs, on drips or with monitors. Patients are looked after by trained volunteers who accompany them to and from the cinemas, and by two nurses who are present at each inpatient screening. In addition to our regular inpatient screenings, we run Tailored Screenings for specific patient communities, working closely with the patients and clinical teams to co-design experiences that meet the specific needs of each group. We also routinely hold personal screenings for patients who are unable to mix with other patients, are receiving palliative care or are in other sensitive situations. We also run our varied Beyond the Big Screen programme that extends the impact of our services to outside the film screenings, including specially-designed MediCinema activity books, arts & crafts and special character or talent visits. Finally, through our long-standing strategic partnership with Disney, we also design and provide activities on wards and in the MediCinemas as part of our expansive and impactful ‘Moments that Matter’ (MTM) programme.
The Role
We are looking for a Deputy Cinema Manager to join the team at our established MediCinema based in Royal Victoria Infirmary (RVI) in Newcastle, serving adult patients from the RVI and paediatric patients in the Great North Children’s Hospital.
The post-holder will work with the Cinema Manager and the team of nurses and volunteers who support our MediCinema, and will work closely with them, the hospital, and with central office operations team to prepare for and run successful film screenings each week.
We run 4 regular inpatient screenings each week which includes evenings and weekends. The post holder will be required to work on a shift pattern to include weekends and evenings each week. There will also be a programme of additional Tailored and Personal screenings on top of these regular inpatient screenings.
The role offers a unique, exciting and extremely rewarding opportunity for someone interested in a service delivery role at the heart of our charity, involving direct contact with the patients and families we support.
Main Tasks and Responsibilities
Service Delivery
- Support the Cinema Manager in delivering a programme of screenings each week as agreed according to the operating procedures of a MediCinema, including running and managing screenings on your own. Most screenings are held in the evenings and at weekends, so the role requires regular evening and Saturday working.
- On screening days be responsible for:
- Marketing the service through the hospital’s wards, organising collecting and returning patients, and for safety and care in the cinema itself.
- Taking responsibility for health and safety of patients coming to the cinema, and the safety and appearance of the cinema space itself.
- Preparing and operating the digital projection equipment for the screening, ensuring that films are always screened to the highest technical standards. Training and ongoing technical support will be provided for this.
- Ensuring that all operational, welfare and safeguarding policies set out by MediCinema are followed accordingly and that, where appropriate, consent forms are obtained for photographic or filmed records.
- Ensuring that all aspects of the operation comply with relevant health and safety legislation, and that areas where MediCinema might be in breach of such are dealt with immediately or brought to the attention of the appropriate authorities for rectification.
- Keeping accurate monitoring and operational records, including contacts and database updating as required
- Help the Cinema Manager collate, analyse and report back on agreed metrics and KPI’s
- Assist with arranging and running any special events and special screenings
- When required, arrange and run additional personal screenings for patients unable to attend regular screenings, plus special tailored screenings with hospital departments and patient groups.
- Support the development and roll out of any new type of screenings we embark on.
- Support the delivery of our ‘Beyond the Big Screen' bedside services, including our Disney ‘Moments that Matter’ work.
Nurse & Volunteer Management
- Help the Cinema Manager build, manage and support the team of nurses and volunteers to assist in the duties outlined above and to ensure that screenings run safely and smoothly – this will include assisting with recruitment and creating monthly rotas.
Marketing and Relationship Management
- Be proactive in marketing the service within the hospital, building key relationships with hospital staff.
- Help develop and manage effective partnerships throughout the hospital and community
- Representing the organisation effectively and compellingly at all times.
- Support the programming and development of the MediCinema as a centre for entertainment, being pro-active in developing a creative programme of sustainable events at each site. This could include fundraising events, live performance and other relevant activities.
Administration and other duties
- Deputise for the Cinema Manager as and when required.
- Provide holiday or emergency screening cover when required.
- Help manage the collection, loading and returning of films.
- Champion the work of MediCinema within the hospital and cinema environment, as well as confidently and positively representing MediCinema in all interactions and at any meetings and events.
- Contribute to the strategic development of the Newcastle MediCinema, operations and MediCinema as a wider organisation
- Communicate effectively with all team members, ensuring an inclusive and whole organisation approach
- Undertake other tasks, projects and duties as reasonably required.
MediCinema is a small team and staff members are expected to support each other and share cross-organisational work in addition to fulfilling individual responsibilities.
The Person
We are looking for a high energy, enthusiastic, self-motivated individual who is passionate about helping people and delivering impactful and effective services. They should be a warm, welcoming and positive person who can demonstrate the following skills and qualities:
- Strong organisational skills with a good attention to detail.
- A proactive, resourceful, problem-solving approach.
- An ability to work both on their own and as part of a team.
- Experience in using IT and an ability to quickly learn and understand new systems and technology. Please note full training on ingesting films and running the projection equipment will be provided so direct projection experience, while beneficial, is not required.
- Excellent communication skills and an ability to caringly and openly relate to and build relationships with a wide variety of people, from children, family members, volunteers and hospital staff.
- Flexibility and adaptability, and enjoyment of a working environment where no two days are the same.
- Demonstrate tact and sensitivity when dealing with people with a variety of needs and be aware of issues relating to confidentiality and safeguarding.
- Interest and evidence of prior experience in healthcare, wellbeing and/or film & cinema.
- A sense of humour and congenial demeanour to help patients and families feel at ease and enjoy their MediCinema experience.
Please note the role will require an Enhanced Disclosure check, which we will arrange.
If you have a passion for health, wellbeing, film and the arts, and are a driven, highly-organised, compassionate and enthusiastic individual, we would love to hear from you.
Your application should contain your CV and a covering letter telling us what appeals to you about this role and what makes you a strong candidate (no longer than one side of A4)
Please note applications will be anonymised.
Closing date for applications: Midday, Monday 27th April 2026
We are an equal opportunities employer and an accredited Living Wage Foundation employer. If you require any reasonable adjustments in the recruitment process please let us know.
We provide cinema experiences inside hospitals to support the emotional, physical and mental health of NHS patients.
The client requests no contact from agencies or media sales.
About the Role
We are seeking a charity professional with evaluation and impact experience, and skills to develop Lewisham Local’s business functions such as service delivery impact with a focus on impact measurements of infrastructure work, premises, and admin.
This is a newly built role to support the charity’s new ambitious three-year strategy.
Main Objectives
- Develop and deliver the charity’s Impact and Evaluation framework
- Ensure charity’s CRM Salesforce is used at every level of capturing data
Support, develop and manage Lewisham Local’s business functions such as Admin and Premises management
Main Duties and Responsibilities
Impact Measurement
- Working closely with the SMT and project leads to understand the depth of the work carried out by Lewisham Local and develop an impact and evaluation framework to measure the success of our work.
- Train and support colleagues to ensure the framework is embedded into our daily work measuring the change created as a result of the work carried out by Lewisham Local.
- Run a quarterly impact report for SMT and Board
- Introduce data capture protocols and training on using the charity's CRM Salesforce to ensure data is recorded and up to date
- Act as a champion for this across the team
Manage Admin function
- Manage the two (job share - 0.8 & 0.2 FTE) Admin officers who support the CEO, Board and take on the general office admin tasks
- Develop and improve Lewisham Local’s admin processes
Manage premises – support and training will be offered
- Manage a Premises Coordinator (0.6FTE) in safe running the Orchard Gardens Community Centre
- Support the CEO in developing premises strategy and future proposals
Together with SMT and the CEO manage Lewisham local’s fundraising function, reviewing and contributing to the grant applications.
Core Team Responsibilities
- Build and share knowledge and intelligence internally
- Build strong and effective local relationships across sectors
- Be a visible, active, positive and engaging presence within the community at local events, activities and meetings.
- Contribute and create regular communications content
- Champion the role of local giving, and the contribution of civil society in Lewisham
- Collect and process data, carry out monitoring and evaluation of our impact
- Help other team members at times of increased workload and/or specific events
- Contribute to office organisation and administration responsibilities to ensure the effective running of the organisation and staff presence at the office premises
- Manage volunteers to achieve the portfolio and charity’s aims and objectives
- Attend regular team meetings and supervision sessions as required
- Undertake training and development as required
- Contribute to writing grant applications for future projects and core work
This is not an exhaustive list of tasks, and you may be asked to undertake any other reasonable duties in connection with the role. Job descriptions are reviewed regularly and may be amended at any time in accordance with the needs of the organisation
Please see attached the full job description and person specification.
To apply, please send your CV and a supporting statement (maximum 2 side of A4 of each) outlining your relevant experience, motivation and suitability for the role.
The client requests no contact from agencies or media sales.
Job Title: Individual Giving Manager Department: Income Generation and Partnership Development
Reports to: Director of Income Generation and Partnership Development
Hours: Full time, (part time and flexible arrangements considered)
Salary: £30k-£38k (pro-rata if part time and dependent on experience)
Contract: Fixed term for 2 years, potential to extend depending on funding
Location: Largely home based / with occasional visits to the Oxford office. Must be able to attend two all staff meetings in Oxford per annum
Role purpose:
To develop and deliver an Earthwatch individual giving programme. The role will focus on identifying opportunities to engage supporters, implementing activities to cultivate, solicit, and steward donors, and increasing financial contributions from new and existing supporters. The role will also assist in the delivery of major donor cultivation events alongside senior staff.
Key deliverables:
Strategy & Income Growth
• Develop and implement a multi-year individual giving strategy, including regular giving, one-off donations and legacy giving
• Set and monitor income and engagement targets, using data insights to refine and improve approaches.
Campaigns & Appeals
• To project manage multiple appeals delivering accurate campaigns across digital, print, and telephone on time, to inspire and convert supporters, on budget to a high standard and meeting agreed targets.
• To manage the relationship with external fundraising agencies, ensuring they are briefed and provided with the information they need.
• Collaborate with the communications team to ensure campaigns align with brand and messaging guidelines.
• Undertaking all activities in line with best practice standards and processes as set out by the Institute of Fundraising, Fundraising Regulator and any other bodies as prompted by the Director.
Donor Engagement & Stewardship
• Deliver high-quality donor communications, including impact reports, appeals, and tailored updates.
• Support donor journeys that build loyalty and increase lifetime value through a range of fundraising products
• Attend events as required to meet donors.
Data Management & Reporting
• Ensure all materials produced are accurate and compliant with relevant data protection and gift aid legislation (where applicable).
• Use the database to track donor engagement and manage contact strategies.
• Produce reports and analysis on giving trends, campaign performance, and donor behaviour to inform decision-making.
Collaboration & Support
• Work closely with colleagues across Income Generation, Communications, Programmes, and senior leadership to maximise donor opportunities and engagement.
In undertaking these roles, the postholder should also have regard to: -
• Acting as an ambassador for the work, vision and values of Earthwatch Europe.
• Ensuring continuous development of skills and knowledge required for the post, undergoing training and performance review as required.
• Working within all the policies and procedures of Earthwatch Europe, ensuring compliance with health & safety policies and all legal and contractual obligations associated with the post.
• Collaborating with other Earthwatch teams to ensure effective delivery of partnership programmes.
• Carrying out any other reasonable duties commensurate with the level of responsibility of the post, as requested by the post holders line manager.
Please find attached the full job description and person specification.
Technology operations enable our mission every day. As Stewardship serves more churches, charities, Christian workers and donors, expectations on our core technology foundations (devices, collaboration tools, identity, and underlying platforms) keep rising.
The Technology Operations Manager ensures those foundations are reliable, secure and simple to use by leading our End User Computing and Systems Administration teams to resolve issues quickly and keep platforms up to date, secure and reliable. The role strengthens our security posture and resilience by embedding practical controls and disciplined lifecycle management. When technology operations run well, every team can focus on serving the Kingdom - free from technology friction, confident that the systems they rely on will perform.
Occupational Requirement (OR)
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
We help Christians be the best stewards of the resources God gives them



The client requests no contact from agencies or media sales.
The National Lottery Community Fund is looking for a skilled and proactive Network Manager to become part of their compact IT Infrastructure Team located in Birmingham. This role will report directly to the Head of IT Infrastructure & Security. Hybrid working is available, though occasional travel to various UK sites will be required.
Role Expectations
As a Network Manager, you will play a pivotal role in maintaining and enhancing our IT network, ensuring optimal performance, up-to-date security, and reliability.
Key responsibilities may include:
- Be an integral part of the Team and act as the go to person and SME for networking requirements. Work with stakeholders both internally and externally from diverse backgrounds and communities.
- Collaborate closely with Network Managers, Infrastructure Engineers, Security Team and Project Managers to understand and address their requirements.
- Manage and optimise network infrastructure, including on-premise networks, public cloud (Azure) networks, virtual networks and WAN technologies.
- Apply strong analytical and troubleshooting skills to resolve network issues.
- Strong interpersonal and problem-solving skills.
- Monitor network performance, identify and resolve bottlenecks.
- Collaborate with service desk staff, providing education and support while resolving network-related tickets.
- Be responsible for end-to-end delivery of the Project tasks.
- Lead networking element of projects to improve production environments.
- Ability to write clear, concise technical documentation such as Network Designs.
- Responsible for ensuring that any designs produced are in line with the current network architecture and infrastructure strategy documentation and are fit for purpose.
- Provide timely updates and whenever necessary timely escalation of issues to right stakeholders.
Skills & Requirements
- Configure and manage Firewalls, Routers, Access Points, Switches, SD-WAN and Networking Appliances.
- Demonstrate advanced knowledge of networking, including TCP/IP protocols, subnetting, VLANs, load balancing, and VPNs.
- Configuring and installing hardware in both office and data centre environments.
- Contribute to design and architecture discussions.
- Mitigate Pen Test and Audit findings.
- Participate in out of hours implementations of change/support as required.
- Accurate estimation of workload and timelines for delivery.
- Support and maintain backup and disaster recovery solutions.
- Compliance to regulatory and mandatory policies.
- Relevant vendor management experience.
Interview details:
- Interview date: 12/05/2026 – 14/05/2026
- Format: Online
Location: Birmingham - We have a hybrid approach to working, with a home/office split that suits you, though the role will include travel across the UK as and when required. Work pattern and location will be agreed with the successful candidate.
We will be hosting a briefing session on: 17th April 2026, 2pm. To register or ask any questions please email us.
For an informal discussion about the role, please email us.
How to apply:
Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.
Essential Criteria:
- Demonstrable experience in network administration and deployment.
- Experience with Cisco Switches, including configuration, security, and firmware updates.
- Knowledge of Firewalls (Preferentially Cisco Meraki MX and Azure Firewalls).
- Experience with Microsoft Azure cloud services and architectures, networking (NSG, VNet peering, UDR, Private Link/Endpoint, Azure Firewall, load balancer).
- Knowledge of Cisco Meraki SD-WAN (MX Appliances).
- Analyse, troubleshoot, and resolve incidents escalated from service desk support.
Desirable Criteria:
- Knowledge of Cisco Catalyst 9100 Access Points.
- Centralized Authentication, Authorization, and Accounting (AAA) Cisco ISE.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
We are a Grant making Charity that helps individuals and dependants who are not able to work due to illness, injury and or infirmity. We help people across the industry, although, any applicant needs to have worked within the entertainment industry for at least seven years. In addition to our main fund we also offer emergency crisis grants and benefits advice and support. The Fund plays a leading role in Acting for Others, a charity made up of a network of theatrical charities aimed at fundraising to provide support to people in the profession who are experiencing difficulties.
We are a charity that also owns and manages a multi-tenant building in London, providing space to other charities, and businesses. As landlords, we’re responsible for the day-to-day running of the building, co-ordinating maintenance and looking after our service maintained offices on the 2nd floor.
The Royal Theatrical Fund is a Charity incorporated with a Royal Charter. The charity was established by Charles Dickens in 1839, a new Royal Charter with a wider remit was granted in 1974.
The anticipated split between the areas of work 70% grant applications, 20% office management, and 10% fund raising activities.
Duties and Key responsibilities:
- The role will be to co-ordinate the grant-making operations, working closely with the Grant Manager/Welfare Advisor in processing all Grants and collating all relevant information for presentation at the Fund’s monthly Board meeting.
- Dealing with general enquiries for support and assisting people to apply, offering a friendly supportive ear to people who call.
- Entering Information on the database.
- Assisting in the management of the building, monitoring and ensuring all health & safety policies are followed, including managing cleaning and maintenance companies.
- Assisting with the events including Acting for Others fundraising activities.
Knowledge, Skills and Experience:
Essential-
Clear and confident written and verbal communication skills
Numeracy skills to be able to assess income and expenditure and handle budgets
Strong time management and organisational skills
Ability to prioritise and meet deadlines
Understanding of data protection legislation and the principles of confidentiality
Experience of using CRM databases
Proficiency using Microsoft Office Suite (Word, Excel, Outlook, Teams)
Experience of working in a grant making charity
Understanding of the difficulties faced by people on a low income
Desirable-
Experience of using Beacon CRM/Salesforce
Experience of working in the entertainment industry.
Other Requirements-
Satisfactory DBS check
Willingness to work on occasions outside of normal office hours
Benefits:
25 days holiday plus bank holidays per annum (pro rata)
Normal Hours: 9.30am to 4.30pm
Benenden Health Care Insurance
Pension: Peoples Pension Company contribution 5%
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About GDI Hub
Our mission is to accelerate ideas into impact for a more just world - for disabled people, and all people. Our vision is for disability inclusion and social justice. We work towards a world without barriers to participation, where everyone has the opportunity to live a joyful life.
We are a world leading delivery and practice centre, an Academic Research Centre at UCL (University College London) and the first WHO Global Collaborating Centre on Assistive Technology (AT). We work in 40+ countries, with a reach of more than 64 million people since 2016, GDI Hub develops homegrown technologies alongside new knowledge and research.
In collaboration with global partners, we deliver accelerators and market shaping initiatives - building ecosystems with a focus on low-and middle-income countries. An Academic Research Centre and a Community Interest Company, our diverse portfolio and unique set up enable rapid translation of research into practice.
Launched in 2016 as a legacy of the London 2012 Paralympic Games, our office and research lab continue to be based on the Queen Elizabeth Olympic Park, at UCL’s East London campus. GDI Hub is home to the UK Aid funded AT2030 programme which tests ‘what works’ to improve access to life- changing Assistive Technology (AT) for all.
We accelerate new solutions through innovative partnerships and multi-disciplinary thinking.
Our strategic goals include:
- Include: Create deep community leadership & engagement
- Inquire: Generate new evidence & insights.
- Incubate: Develop & test tech inspired solutions.
- Invest: Bring effective solutions to market.
- Integrate: Strengthen systems to make inclusion a reality.
- Impart: Educate & learn from change makers
Role Purpose
GDI Hub CIC is seeking an experienced PA/ Team Assistant to provide high-level support to its CEO and Academic Director as well as support the wider team.
The successful candidate will enable the CEO and Academic Director to be more effective by providing proactive administrative, communication, and operational support. The role will act as a key coordination point across the organisation, ensuring priorities are managed, diaries are coordinated, and that the CEO and Academic Director’s time is used strategically.
In addition, the candidate will also support the wider GDI Hub CIC team, particularly Operations, Comms and Project Delivery.
Across all elements of the role, the successful candidate will need to work with multiple colleagues and balance competing priorities. Responsibilities will include diary and time management, handling written communication, arranging national and international travel and logistics, event coordination, administrative support, and meeting and document preparation. This role will work closely with members of the GDI Hub team, with some interactions with external partners, collaborators and stakeholders.
We are looking for a candidate with strong organisation, administrative and communication skills. The ability to work in a changing environment is essential, as is a coordinated approach and willingness to take on new tasks.
Successful candidates will need to be proactive and organised with excellent attention to detail.
GDI Hub values inclusion as a core business success factor. We are a Disability Confident (Committed) employer and actively seek to attract employees from diverse backgrounds and particularly welcome applications for this role from disabled people and people from all cultural and faith backgrounds. The accommodation of reasonable adjustments is business as usual for us.
The role requires one day a week in our London based offices either in Stratford on the Queen Elizabeth Olympic Park or Euston Road.
Responsibilities
Personal assistant
- Manage complex calendars, scheduling internal and external meetings and setting reminders
- Prioritise appointments and resolve scheduling conflicts where these arise
- Ensure the CEO/Academic Directors time is used efficiently and plan for commitments in advance
- Track director credit/debit card spending and supply timely copies of receipts as required
- Collate/ process expense claims
- Monitor and manage inbox as required
- Point of contact for internal and external stakeholders
Travel & Logistics
- Arrange international travel, accommodation, transport and itineraries for both Directors and project staff
- Arrange travel visas for Directors
- Manage travel alterations and resolve issues promptly
Administrative Support
- Implement and maintain procedures/ administrative systems
- Support CEO/Director with line-management administration (1:1s, objective setting etc)
- Provide basic budget tracking and administration
- Maintain organised filing systems
- Draft and prepare routine correspondence
- Prepare presentations and documents
- Maintain accurate records and contact databases
- Provide IT support and troubleshooting where needed
Meeting & Document Preparation
- Assist CEO/Director with meeting prep as required
- Prepare agendas and collate meeting papers
- Take and distribute meeting notes/minutes where required
- Track actions and follow up on outstanding items
Team Assistant
- Process staff travel claims for payment, checking receipts and sign off from line managers
- Logistical support for UK based events inc. away days for venues, travel, materials
- Logistical support for project events and workshops (UK & overseas)
- Ad-hoc diary coordination for group events
- Contract management support; including due diligence info and evidence gathering
- Support Comms and other teams as required
This is not intended to be an exhaustive list and the need for flexibility, taking responsibility and working with other members of the team is required. The role-holder is expected to carry out any other related duties that are within their skills and abilities whenever reasonably instructed. This is a description of the role as it is at present. It is the practice of GDI Hub CIC to review role profiles regularly to ensure that they relate to the role being performed. These reviews will be carried out by the line manager in consultation with the role holder.
Experience and Qualifications
The successful candidate is expected to demonstrate the following criteria:
Essential:
- Experience of providing excellent PA support to Directors
- Strong attention to detail
- Professional written communication
- Excellent judgement and discretion
Desirable:
- Experience of providing high level PA support to multiple directors
- Experience of general administration
- Experience of working in a university setting
- Interest in working for a community interest company
- Interest/ knowledge of the disability sector
Skills and abilities
- Excellent verbal and written communication skills, with attention to detail
- Excellent organisational and time management skills, including the ability to work effectively on numerous projects simultaneously – both independently and collaborativelyExcellent computer literacy across all Office applications (Outlook, Word, Excel, PowerPoint)
- Confident to learn new computer packages with ease (e.g. bespoke University finance systems)
- Excellent interpersonal skills with the ability to liaise comfortably with all levels of staff external individuals
- Able to understand financial information
Attributes
- Patient and supportive
- Happy to use own initiative to suggest and try new approaches
- Adaptable and resilient with the ability to work effectively under pressure
- Flexible and excited to adapt to changing scenarios
- Personable and relatable
- Pride in creating streamline approaches to maximise outputs.
How to Apply
To apply for this role, please submit your CV and a covering letter via the 'Redirect to Recruiter' button describing how your skills and experience are relevant. Applications are considered as/when they come in so we encourage applying as soon as possible.
AI Policy
GDI recognises that candidates may wish to use AI to support their job application. However, over reliance on AI-generated content is discouraged and may diminish your chance of success. AI can be used to enhance your application with regards to spelling, grammar and structure. However, the content and writing style must be your own and be reflective of your own skills and experience and personalisation is essential to convey your individual skills, knowledge, and experiences effectively.
GDI does not use AI as standard to shortlist applications or select candidates for interview.
We have made every effort to make this process accessible. However, if for any reason you find it is not, please let us know and we will make an adjustment. We encourage early applications.
Reminder: Applicants must have the right to work in the UK.
Global Disability Innovation Hub (GDI Hub) is an Academic Research and Practice Centre accelerating disability innovation for a more just world. Based
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An excellent opportunity has arisen to join the Medair UK team as we are seeking a part-time Operations Support Officer to provide crucial support in a varied role. The post holder will be responsible for Medair UK’s financial and office administration, including maintenance of the organisation’s CRM database and some fundraising support. You will ensure the accurate processing and timely delivery of donor and financial information and acting as first point of contact for the organisation, you will be responding to supporter enquiries. You will also provide general office, and IT support to the Head of Operations.
About Medair UK
Medair is a Christian humanitarian organisation that responds to conflict, disease, and disaster so that the world’s most vulnerable and hard-to reach people can live with dignity and hope. Medair UK is an affiliate of the Swiss-based humanitarian organisation, Medair International.
Together, we work in some of the most remote and difficult places on earth, empowering people to build a better future. This year our teams in Sudan have remained operational, working under the most difficult conditions, and launched a new response in Chad to support those fleeing across the borders. In the Democratic Republic of Congo, we received global coverage as one of the first responders saving the lives of communities affected by Mpox – and no lives were lost amongst those we treated. We also scaled up in Lebanon supporting at displaced communities affected by the conflict. In 2024 through our experienced national and international teams we helped 3,743,021 people across 13 countries.
About you
You will have experience of working in an office administration role, including financial processing and have proven experience with databases. You will be comfortable working with and prioritising high volumes of work. In addition to your experience of completing routine, complex tasks accurately and systematically, you will be able to maintain quality and attention to detail. Confident, polite and professional with excellent communication skills and the ability to work as part of a team, you will have strong planning and organisational skills, with experience of maintaining office and administrative systems
Key Activities
Donation Processing
- Responsible for the timely recording and processing of all incoming donations (including via our website, bank account, third party platforms and cheques) into the Medair UK CRM (Salesforce).
- Ensure all donors receive gift acknowledgements / thank you letters corresponding to each gift received.
- Maintain up-to-date records of donors, staff and other contacts in the Medair UK database.
- Process and record completed Gift Aid declarations and support in the regular reclaim of Gift Aid.
Financial Administration
- Inputting of all financial data (income and expenditure) into Quick Books.
- Preparing and following up suppliers invoices for payment.
- Processing expenses claims.
- Managing the banking of income and supporter cheques.
- Support the Head of Operations to implement the month and year end reconciliation process for both Salesforce and Quick Books.
Facilities & Office Management
- Act as first point of contact for the office and public enquiries, responding to incoming telephone calls and emails.
- Answer basic enquiries about Medair's work and distributing information to supporters and others as required.
- Manage and order office supplies, stationery and equipment.
- Maintain a clean, tidy and safe working environment, administrating risk assessments, H&S and fire safety procedures.
Information Technology
- Ensuring the maintenance of the IT system and handling minor in-house IT technical issues for staff and volunteers.
- Liaising with the Global Support Office IT Helpdesk team to ensure the timely set up of IT for new staff and volunteers – i.e. setting up email addresses, and relevant permissions.
- Ensuring that IT permissions are current, and that these are amended as and when staff and volunteers leave.
- Assisting with continuous improvements in Medair UK’s use of IT.
Engagement Support
- Supporting fundraising activities with data segmentation and the production of standard and custom reports in Salesforce
- Supporting the production and automation of email newsletter and appeals via Campaign Monitor
- Setting up new Salesforce campaigns with tailored reports and dashboards to track donations.
- Producing digital surveys and web-forms as required.
- Providing support to Medair’s virtual events, including the technical administration of Zoom and pre and post event attendee administration.
HR Administration
- Organising and co-ordinating staff and volunteer inductions ensuring that the induction checklist is completed.
- Supporting the Head of Operations with team training and organisational learning and development opportunities.
Qualifications - DESIRABLE
- Vocational qualification in business or financial management / administration desirable
Languages
- Excellent English (spoken and written).
Experience / Competencies – ESSENTIAL
- Experience of office administration / financial administration
- Experience of Microsoft Office solutions, including proficiency in Excel, Word, Internet and email use
- Experience of fundraising or other database(s), ideally Salesforce and Campaign Monitor
- Experience of finance packages
- Able to work to tight deadlines
- Capable planner with attention to detail for data quality, accuracy and consistency
- Clear spoken and written communicator
- Strong team player
- Ability to handle a wide and varied workload and work on own initiative
- Inspired by and in full agreement with Medair’s Christian values and ethos
- Willing to contribute to the spiritual life of the team including prayer meetings
- Willingness to be flexible in terms of hours worked at occasional, but inevitable moments of crisis
Experience / Competencies – DESIRABLE
- Experience and proficiency in the use of Salesforce and Quickbooks
- Knowledge or experience in the HR, IT or Office Management disciplines
- Experience in charity sector
- Experience in relief / development work
- Understanding of Humanitarian Issues
Contract Details: Part-Time (3 to 4 days/wk to be mutually agreed), permanent
Salary: £28,900 (pro rated to agreed part-time hours)
Closing date: Tuesday 21st April, 5pm. Interviews likely to be held on Wednesday 29th or Thursday 30th April.
Workplace: Medair UK office is based in Kennington, London. There is possibility to adopt hybrid working, but with a minimum of at least 2 days in the office.
Only those eligible to work in the UK can apply.
NOTE: In order to maintain the organisation’s Christian ethos, there is a genuine occupational requirement for the holder of this Medair UK position to be a committed Christian
The client requests no contact from agencies or media sales.
Job Title:
Senior Grants Officer
Reporting To:
Grants Manager
Salary:
£31,125 – £39,826
Hours:
37.5 hours per week
Duration:
Permanent
Location:
Alder Hey Children’s Charity, Liverpool / Hybrid working
Job Purpose
We have an exciting opportunity for someone to join our grants team to support the charity in delivering approximately £5m of grant awards per year.
The Senior Grants Officer will play an active role in supporting Alder Hey Children’s Charity’s grant development and awarding process, liaising with Trust colleagues on grant applications and awards.
The post holder will work closely with fundraising teams to support donor asks and ongoing stewardship.
They will also support the Grants Manager in developing systems and processes for effective grant management, including maintaining up-to-date records on Salesforce.
Main Duties / Tasks
Grant Programme Delivery & Oversight
- Oversee application pipelines and grant status, ensuring efficient progression and escalating issues where required
- Monitor applications in development, ensuring alignment with Charity priorities and Theory of Change model
- Support small grants assessment meetings, including follow-up actions such as applicant liaison and issuing grant letters
- Respond to enquiries from grant holders, managing or escalating risks and underperformance
- Ensure fundraising teams are kept informed where external funds are attached to grants
Applicant & Stakeholder Support
- Act as a primary point of contact for grant applicants, advising on eligibility, criteria and application processes
- Build and maintain effective relationships with Trust staff, charity colleagues and external partners
- Represent the grants team in internal meetings where required
Performance Monitoring & Continuous Improvement
- Support monitoring of KPIs, including turnaround times, ensuring performance targets are met
- Identify opportunities to improve grant processes, systems and documentation
- Share learning and best practice across the charity
Programme Development
- Contribute to the development of grant programmes aligned with Charity priorities
- Support creation and improvement of applicant guidance and programme materials
- Work collaboratively with Impact & Insights colleagues to support a one-team approach
Other Duties
- Act as an ambassador for Alder Hey Children’s Charity in line with organisational values
- Contribute positively to the wider team and support fundraising events where required
- Undertake any other reasonable duties as requested by your line manager
Person Specification
Qualifications, Knowledge and Experience
Essential:
- Experience in the charity, voluntary, public or philanthropic sector, ideally in a grants or programme role
- Knowledge of assessing grant or funding applications, including reviewing proposals and budgets
- Experience of administration and management processes, including record keeping, due diligence and reporting
- Experience using databases or grant management systems
- Experience managing multiple applications or projects to deadlines
- Understanding of governance and good practice in grant awarding and reporting
- Understanding of the charity and funding landscape
Desirable:
- Experience in a grant-making organisation, foundation or trust
- Experience supporting panels, committees or trustees
- Experience using Salesforce or similar CRM systems
Skills and Attributes
Essential:
- Commitment to equity, diversity and collaborative working
- Strong analytical and numerical skills
- Clear and concise written communication skills
- Excellent verbal communication skills
- Strong organisational and time-management skills
- Self-motivated with a positive, flexible approach
- High attention to detail
- Good judgement and integrity
- Ability to work collaboratively and contribute to shared learning
- Ability to line manage and support a Grants Assistant
- Strong IT skills including Microsoft Office and database systems
Desirable:
- Advanced Excel skills
- Experience improving grant processes or systems
- Experience building relationships with applicants and grantees
- Interest in developing grant-making practice
Additional Requirements
Essential:
- Commitment to continuing professional development
- Strong interest in working for a children’s health charity
- Commitment to the values of Alder Hey Children’s Charity
- Willingness to support wider charity activities
- Willingness to occasionally work outside normal office hours
Our Values
At Alder Hey Children’s Charity, our values guide how we work. Being courageous, working together, showing passion and embracing creativity enables us to support the hospital in delivering the very best care for young patients and their families.
Courage
We try new things, take risks and innovate. We speak up, take accountability and act with responsibility.
Together
We work as one team, sharing knowledge and learning. We partner with patients, families, supporters and colleagues.
Passion
We are passionate about what we do and inspire others.
Magic
We are creative, fun and child-led, creating special moments and going the extra mile.
Additional Information
In April 2025, the charity adopted a four-day working week policy. Staff previously working 37.5 hours now work 30 hours across four days, maintaining full pay while supporting a better work-life balance.
This job description outlines the general nature of the role and is not exhaustive. It may be subject to change in line with organisational needs.
Alder Hey Children’s Charity will make reasonable adjustments where required and is committed to equal opportunities and safeguarding children and vulnerable adults.
The post holder will be required to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.







