Office And Database Manager Jobs in Greater London

Thousands of vulnerable children pass through UK railway stations every day. Most of us wouldn’t even spot that they were in danger. 

As Railway Children’s Community Engagement Worker (London), you will energise key stakeholders to come together to collectively keep vulnerable young people safe on the rail network. You will build and strengthen partnerships with – and between – the rail industry, British Transport Police (BTP) and others working locally with vulnerable young people in order to drive forward innovative approaches to contextual safeguarding.

As part of a dynamic team delivering the Safeguarding on Transport (ST) project, you will be responsible for developing our community engagement work in the London Area as well as supporting our wider UK programme.  The role will require you to engage the public and work closely with British Transport Police, station staff and employees as well as local services in the area. You will support our innovative Safeguarding Action Groups that catalyse communities working in and around London’s stations to combine efforts and resources to keep people safe.

Your engaging manner, strong people skills and experience managing stakeholder relationships will ensure that you are able to help create a safer rail network that is actively seeking to look out for and protect vulnerable young people.

For further information about this post and working for Railway Children, including how to apply, please visit our website.

Railway Children is committed to safeguarding anyone who comes into contact with us and implements a range of policies to ensure only those suitable to work with vulnerable groups are employed.

Closing date: midday, 8th July 2024

Interviews: 
first round – 17th July 2024 (online)
second round – 23rd July 2024 (in person)

Job Title: Programmes Support Officer 

Location:  Remote and UK based, occasional travel to UK sites (Cardiff & London) required. 

Salary: £22,000 pa

Reporting to: Head of Programmes

Contract type:  Full time (35 hours per week)

Pension:   Workplace pension   

Holiday:  28 days p/a + Bank Holidays   

The Programmes Support Officer post will deliver on a range of database tasks and processes using our grant management and project monitoring database. Reporting to the Head of Programmes, the postholder will maintain an accurate and up to date database for the administration and monitoring of grants at Egmont.

You can find out more about The Egmont Trust and our work by visiting our website

The Role  

This is a fantastic opportunity for a professional with up to 3 years of experience in administration which includes administering and monitoring databases. The post will provide the Team with accurate, timely and comprehensive data, reports and minutes to support and enable effective grant making and decision making. The post plays a crucial role in supporting the whole Team in the UK and in Africa with the potential for visiting Egmont Partners and projects in southern & eastern Africa. 

The successful candidate will be highly IT competent, possess good written communication skills and have a positive attitude and strong desire to help meet the objectives of this small but very effective international development charity. A keen eye to detail, a methodical and analytical mind are critical requirements of the role. The ideal candidate will be young self-motivated, capable of working as part of a team and under their own initiative. Strong IT knowledge and experience in MS Office and data administration are essential requirements of the role. 

Flexibility will also be a key attribute. They will be part of a small team who have overlapping responsibilities and support each other in the delivery of Egmont’s strategy. Egmont is a fully remote office environment. As such, candidates from around the UK are invited to apply. We have staff, trustees and other key contacts in Cardiff, London, Lusaka & Harare. Our support staff will need to be flexible and able to work well with a geographically dispersed team. 

All applicants should be eligible for work in the UK, you will need to provide appropriate paperwork if you are shortlisted.

To apply, please send or upload your CV and covering statement by the 30th of June 2024

First Interviews on Zoom: 17th & 18th July 2024

Second Interviews in person:  5th August 2024 in Cardiff

The Royal Opera House continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. As a charity we could not plan for our next programme of artistic work, or our community and outreach projects, without the support of our philanthropists and members. As an organisation we are committed to ensuring that all philanthropists and members enjoy a rewarding relationship with the Royal Opera House.

The Development and Advocacy Department are looking for a Philanthropy Coordinator to join the team. This is a growth role which is testament to the dynamism in our philanthropic endeavours and the continued need to supplement our income through the relationships with our supporters. This is a pivotal role within the team, and you will be able to learn about the full range of activities undertaken by the Philanthropy Managers. You will have a varied workload including correspondence, meticulous diary management, planning for and issuing invitations to events, following up on arrangements and assisting at fundraising events. This is a fantastic opportunity for a skilled administrator who is looking to grow and develop their career in a sector leading Philanthropy Team.

This role will suit a candidate who is a strong team player, happy to pitch in and support with a variety of tasks as required. You will be able to work both independently and as part of the wider team, showing initiative but also taking direction. You will be a confident communicator who can deal with people at all levels.

Please note, this role may be known in other organisations as: Fundraising, Development, Supporter Administrator/Coordinator.

A full job description and ROH information pack is attached below. 

Closing date for applications: 8am, Thursday 27th June 2024

First stage online interviews will be held w/c 1st July 2024

Applicants must have work authorisation for the UK.

Roma Support Group (RSG) was established in 1998 in order to improve the quality of life of Roma migrants.

We are seeking to appoint a motivated person to provide advice to Romanian-speaking Roma migrants on a range of areas including welfare benefits, debt/money management and housing.

Key details

• Job title: Romanian-speaking Advice and Advocacy Worker
• Ref: RoM 58
• Location: London
• Special Condition: Office-based work, London-wide travel
• Hours: 21 hours per week
• Salary: £29,593 pro rata per annum (actual £17,756 per annum)
• Pension: B&CE, The People’s Pension
• Duration: The post is funded for an initial 12 months, with the potential to extend term subject to continuation funding being secured
• Closing Date for Applications: Monday, 15/07/2024 at 8am
• Interview Date: Monday, 22/07/2024 in-person at our Bethnal Green office

About you

• Fluency in Romanian;
• Good spoken & written English;
• Excellent communication skills;
• Experience (paid or unpaid) of helping people in the areas of welfare rights, money/debt management, housing and combating poverty;
• Knowledge and empathy with issues affecting Roma migrant communities in the UK;
• Willingness to travel London-wide.

Please see Job Description and Person Specification for full details (attached and available on our website).

If you have any questions or would like to talk to us about applying for this role, please contact us (contact information in job pack).

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Triage Community Keyworker

Salary: £26,000 - £32,000

Location: Finsbury Park (and other locations across London)

Hours:   35 Hours per week

Contract: Fixed Term Contract – until March 2025

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community. 

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. 

About the role:

You will be working in a team of Community Keyworkers in your region. You will be undertaking all initial assessments and processing these on the database and allocating these to each Keyworker. The Keyworkers will provide one to one community support to women with a variety of needs simultaneously and will be co-located with partner organisations in their region. You will be expected to travel to Advance’s Head office in London for any organisational meetings and training, as and when required.

About You:

Are you an excellent relationship builder who can work with women and a diverse range of delivery partners to ensure that she meets her potential and successfully progresses through and beyond her probation supervision? Can you meet a women wherever she is at in her journey and work with her to create an individualised support package that gives her the best chance of breaking the cycle of offending?

Are you looking for a dynamic and rewarding role working for a feminist organisation who understand that supporting women in the criminal justice system requires a specialist and gendered approach? Do you believe in our values; to listen and support, to empower and respect, collaborate, innovate, and take accountability? 

How to apply:

Please submit your up to date CV along with a covering letter to the Talent email address  - PLEASE WRITE THE JOB TITLE IN THE *SUBJECT* 

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits: 

§  A 35-hour working week

§  An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 

§  Additional days off to celebrate International Women’s Day, and for religious observance and moving home

§  Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

§  Pension scheme

§  Enhanced maternity/adoption provision

§  Access to our Employee Assistance Programme

§  Employee eye-care scheme

§  Clinical supervision for front line staff and first line management roles

§  Refer a Friend Scheme - £250 for each referral who passes probation

§  Organisation wide away days

§  Thorough induction and training

§  Career development pathways 

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

About us

Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it. 

It’s an exciting time to join the Community & Events team as we grow our portfolio of community fundraising products, third party challenge events and flagship fundraising events.

Location: Based in our London office (you will be required to work from the London office once a week or twice a fortnight in line with Crisis’ Hybrid Working policy) 

About the role 

As Community & Events Team Coordinator, you will be the first point of contact for a range of community fundraisers and eventers, providing an exceptional supporter journey.  Your role will include supporting the team on projects such as TCS London Marathon, London Landmarks Half Marathon and our flagship event, Icebreaker, gathering valuable supporter insight to grow our portfolio. You will work closely with the Data Imports and Finance team to coordinate income, event administration and reporting to ensure accurate and up to date records. 

About you 

To be successful in this role you will: 

• Be organised and have a good eye for detail 

• Have a good communication style and be able to gather insight from supporters 

• Be able to manage multiple work streams with conflicting deadlines 

• Be confident when working with external suppliers and internal stakeholders 

You may have experience in; administration, coordinator roles, volunteer coordination, supporter care/service, assistant role 

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds. 

Working at Crisis 

As a member of the team, you will have access to a wide range of employee benefits including: 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave

• Enhanced maternity, paternity, shared parental, and adoption pay 

• Flexible working around the core hours 10am-4pm 

• And more! (Full list of benefits available on website) 

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply 

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 

Closing date: Sunday 30 June 2024 (at 23:59) 

Interviews will be held on Thursday 11 July 2024 location TBC. 

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

The complaints and compliance team are looking for an enthusiastic and pro-active person who has excellent administration skills and great attention to detail to join our team.

You’ll be responsible for the day-to-day management of the compliance mailbox so you will need to be an excellent communicator and be able to give friendly support and advice to our volunteers and stakeholders in line with Girlguiding’s code of conduct and other policies and procedures. 

Experience of using Microsoft Office (Word, Excel and Teams) is essential and you’ll need to be good at problem solving and be able to work on your own initiative.

Previous experience or knowledge of using a CRM database or managing high levels of data would be an advantage and you’ll need to be able to update information accurately and in a timely manner.

We are looking for an enthusiastic, proactive and organised Administrator to join us at The Royal College of Radiologists (RCR) as the Membership Operations Administrator.

This is an exciting and stimulating opportunity for a talented Administrator who is keen to develop their skills and customer service experience to make a positive impact on our members. In this role you will have responsibility for completing administration activities, work within service level agreements to respond to queries and complete membership processes. You will be efficient, responding promptly to data requests and deliver strong data integrity for membership.

If you have a passion for delivering an excellent service, driving member satisfaction and developing your career in the membership space this could be the role for you.

What you will do:

• Deliver exceptional customer service with every interaction, to ensure every member or potential member receives a positive experience.
• Respond to member queries and complete key membership administration processes throughout the membership lifecycle.
• Provide support to ensure relevant documentation on membership processes are current and user friendly.
• Through continuous review and collaboration across the RCR, implement developments that improve efficiency or member experience.
•  Develop and implement data and quality checks and robust processes, to deliver reliable and current data on our members.
• Work with the Membership Events Coordinator to deliver outstanding membership engagement events and assistance with administration.

What you need:

• Experience of managing administration processes efficiently.
• Demonstrable experience of providing exceptional customer service.
• Experience of using and maintaining a database or equivalent to store and retrieve data.
• A quick learner, able to adapt existing knowledge and experience, to tackle new queries as they arise.
• Ability to prioritise and anticipate competing demands.
•  Good working knowledge of Microsoft packages.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

If you’d like to grow in this challenging and exciting Membership Operations Administrator position, as well as work with a charity that focusses on supporting doctors who deliver medical imaging and cancer care, please find out more about the role, the RCR and instructions on how to apply in the candidate pack.

Full or part-time from 4 days a week

The Grants Officer will be a member of the Biomedical Grants and Policy Department. You will work with a Grants Manager to administer a portion of the Academy’s portfolio of grants schemes and activities.

You will act as a key point of contact for external liaison relating to the schemes. Working with the other Grants Officers and the rest of the Team, you will also help to develop and deliver events for Academy grant holders, as well as contribute to the Academy’s wider portfolio of work, and the delivery of our new strategy.

About the role – what you will be doing.

• Administer a portion of the Academy’s portfolio of grant schemes

1. Processing applications, determining eligibility, and coordinating peer review of eligible applications.
2. Convening and supporting the awarding panel, including preparation of committee papers, reports and financial information, as well as preparing feedback to applicants.
3. Managing the new grants once awarded, along with the Academy’s existing portfolio of grants.
4. Supporting the monitoring of awards and evaluation of grants schemes.
5. Analysing data and preparing papers, presentations and reports to demonstrate the impact of our schemes for internal and external use.
6. Maintaining accurate and up to date data on grants.
7. Researching and reporting on initiatives being undertaken by other UK funders.

• Liaise with stakeholders

1. Working with the Academy’s Fellowship, in their roles as peer reviewers, selection panel members and Chairs, honorary Officers and members of Council.
2. Acting as a key external point of contact for the Academy’s grants schemes, such as by providing advice to applicants, awardees, and host organisations.
3. Developing and maintaining working relationships with scheme funders.
4. Working with other Academy staff, particularly the rest of the Careers department and supporting the other Grants Officers in the delivery of their schemes, as required.

• Support the development and delivery of events for Academy grant holders, for example induction and scientific meetings for grant holders.​
• Contribute to the Academy’s wider portfolio of work, including drafting and providing data for papers for the Academy’s governing committees.
• Act as line-manager or project manager for one of the Academy’s interns, on a rotation basis and when the opportunity arises.
• Perform any other duties that might be reasonably expected, and which are commensurate with this level of post.

About you – what you will bring to the role

• Excellent interpersonal and communication skills (verbal and written)
• A confident and friendly team player/collaborator (within and across teams)
• Interest in biomedical and health research
• Highly numerate
• Good IT skills, e.g., Microsoft suite and online databases
• Excellent organisational skills
• Meticulous attention to detail
• Previous relevant experience (desirable, but not essential)
• Ability to travel from time to time either in the UK or abroad, with occasional overnight stays

Benefits

• Salary progression framework
• Hybrid and agile working
• 29 days' annual leave including Christmas closure dates, plus bank holidays.
• Pension (the Academy contributes 7.5% of gross salary to a pension scheme, with an employee contribution of 3%).
• Life assurance
• Season ticket travel loan (interest free)
• Family friendly benefits - enhanced maternity and paternity leave (subject to qualifying period), coaching for parents returning to work
• Subscription to Headspace and Class pass
• Staff training to support your development including EDI training

For more information and to apply, please visit our careers page.

Closing date: 5.00pm on Thursday, 20 June 2024.

Interview date: w/c 1 July 2024.

We are seeking a passionate, dynamic individual to take on the role of Garden Community Hub Coordinator for our site in Tooting.

The role will involve supporting our garden move and coordinating the development of our site and provision in our new space. This will include working closely with the team to develop new projects delivered from the site and coordinating the transition of our operations. You will also oversee the growth and development of the Share Garden Centre, our customer-facing enterprise, enabling it to flourish. In managing the Garden Centre, you will ensure that it provides excellent training and work experience for our students as well as being the plant centre of choice for local people.

You will work closely with our Lead Horticulture Trainer and Head of Training to support the delivery of training and therapeutic activities in the garden. You will report into the Head of Volunteering and Community Services to ensure the smooth transition of the site activities into our new temporary building as well as planning our operations ahead of the move to our permanent new space. You will line manage our Project Support Worker and Cleaner, work closely with the garden team and across departments to develop and deliver our provision for adults with learning disabilities and/or autism. You will ensure the space, activities and provision is a welcoming, supportive and safe environment for students, external members, and volunteers. You’ll be inclusive and person-centred in your approach at all times.

Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes helping adults with learning disabilities, autism and other support needs become more happy, healthy, and independent. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people like you to help us make that happen. 

Main responsibilities 

• Work as part of a team to plan, develop and deliver the projects at our Tooting site which includes our horticulture programme, student training, social enterprise, and garden
• Work closely with the Head of Volunteering and Community Services to plan the move to the new site  and manage the transition period,  including delivering updates and briefings to the garden team regarding the progress of the move and impact on staff and students
• Coordinate the day to day running of our projects and site, ensuring the best use of available resources and maximising opportunities for the development and delivery of new projects.
• Line manage our support worker and cleaner; coordinate regular team meetings and project staffing, and induct new staff and volunteers to the site
• Build and maintain relationships with like-minded organisations across South West London to expand opportunities for students, our social enterprise and garden project, and ensure the suitable growth of services. This includes, building new customer relationships with people visiting and buying from Share Nurseries

Who we’re looking for 

• Experience of supporting and growing community projects, community gardens, social enterprise or projects in a similar setting
• Experience of coordinating complex projects or activities, working across teams and departments to achieve goals
• Experience of identifying, building and maintaining positive partnerships and working with a range of stakeholders
• Most importantly, you’re passionate about helping disabled people enjoy more autonomy and you understand how to make this happen

Why work for us? 

Share is committed to empowering disabled people. You’ll make a difference every day, helping people to live as independently as possible. 

 Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has something to offer others, and we build on people's individual talents, interests, and abilities. We think happy employees are successful employees. 

 We won employer of the year at the Wandsworth Business Awards in 2019 and we hold gold Investors in People accreditation. This means we truly understand the value of people: we focus on what people can do, not what holds them back. We have robust policies in place so that every single person working at Share takes ownership of making our programmes come to life. 

 We’ve been praised for our supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you. 

How to apply 

We positively welcome applications from all parts of the community and from people with diverse cultural backgrounds and lived experience.  

Please send us your CV and a cover letter. In your letter, please tell us: 

1. What are the top three qualities that would make you an excellent Garden and Community Hub Coordinator?
2. We will soon be moving our operations to a new site which will be both an opportunity for us to develop and grow our service whilst also being a big transition period for our students and staff. What are the key things you would consider when supporting, planning and coordinating this move?
3. How would you involve students in the delivery of the service and ensure activities are person centred?  

If you would like to have a chat about the role or visit us prior to applying, please contact a member of the HR team. 

We focus on ability and believe people work best when they feel valued, safe and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment, and if you make it to the interview stage, some questions will be sent in advance. All disabled applicants who meet the minimum criteria will be offered an interview. 

This job is subject to two satisfactory references, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please get in touch with us. 

We look forward to receiving your application. 

Location: Home/London-based with opportunity to work from Vauxhall office

As Project Support Officer you will support the London & South East Area Manager and Regional Managers with volunteer recruitment, documentation of training, giving our volunteers a fantastic experience, guest outreach and giving extra support to our London & South East projects as and when required to aid development and growth within the region.

Each of our Projects is run by Project Leaders (volunteer position) and supported by Regional Managers through recruitment and training of volunteers. Your will support the Regional Managers so that they can manage more projects, knowing that you have helped with the embedding of volunteers, along with supporting expansion plans within their areas. This support could range from developing relationships with our food suppliers, researching local organisations to support with guest outreach, and recruiting new Project Leaders for the Area.

You will have excellent verbal and written communication skills, and be able to talk confidently to external people about our Projects. You will also be a good organizer, with the ability to manage multiple tasks within multiple Projects. You will have a passion for food and cooking, and be committed to our objectives and ethics.

This role will require some attendance at our Community Meals projects, to support with delivery as necessary, which will include evening and weekend work. As well as projects across London, our South East projects include Southampton, Portsmouth, Aylesbury and exciting new openings in Slough and Reading in 2024.

Benefits: We offer 26.5 working days (this includes 3.5 days for the Christmas close down) plus additional holiday for length of service, up to a maximum of 30 days (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.

How to apply:  Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.

Deadline for your application:  11.59pm on Wednesday 19th June 2024.

Interview process: Shortlisted candidates will need to complete a 30 minute task prior to being invited to interview (likely to be sent between 20th – 21st June)

Interviews: planned for Thursday 27th June.

Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.

Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.

The Ageing Well Functional Fitness MOT project is aimed at supporting mild to moderately frail residents of the Frognal area of Bexley with falls prevention, improvement of functional wellness and to provide signposting for sessions to enhance functional fitness within this defined area.  The project will be working to engage with people who may be experiencing health challenges but are not accessing support, therefore engaging with them prior to a crisis.

Your role will be to create and lead a network of organisations and individuals to deliver functional fitness "MOTs" and who can provide support for functional fitness.  You will also provide a regular link with the local population which could be utilised by other services and campaigns such as cancer prevention or dementia awareness. You will work to strengthen the network of community groups, statutory services and businesses working together to deliver improvements to health and wellbeing. You will engage with local residents to gather feedback about what is important to them and involve people in the development of additional health and wellbeing support.

We are looking for a confident communicator, who is happy working with groups of people, with a passion for making sure people have information they need to make informed decisions about their lives. The Navigator will work with people experiencing homelessness, homelessness services, and health services to create better access to health information and healthcare.

Job overview

Job Title: Health In-Reach Navigator 

Reporting to: Health Promotion Manager

Contract Length: Fully funded until the end of March 25 with a good chance of continuation funding.

Hours: Full Time 37.5 Hours per week (30 Hours a week is also an option) 

Leave: 28 Days per year + 8 days Bank Holidays

Salary: £ 30,000 Plus 5% pension 

Location:  The role will require onsite working in our Kennington office and in homelessness services across London. There will also be some opportunity for working from home. 

Candidates who meet the specification, with experience of social exclusion due to homelessness, imprisonment, migration or otherwise being part of a marginalised population, will be given priority access.  

Overview: 

Groundswell is recruiting a Health In-Reach Navigator to join our Health Promotion Team to arrange, develop and run Health Promotion In-Reach sessions in homelessness services across London. 

We know that if you are experiencing homelessness, you will be disproportionately affected by health inequalities and often lack access to suitable information and support that could help you independently manage your health and wellbeing. Our approach: 

• Everyone has a right to access healthcare including screening and preventative services. 

• Health and wellbeing look different for everyone. Health promotion should not alienate people by setting standards that are unattainable but should support them to look at what they can practically do to feel better right now. 

• Everyone’s ‘normal’ is different. Someone who is smoking crack or who is dependent on alcohol might have bodily functions that are different to what is ‘normal’ for the average person. People need to be aware of their own ‘normal’ so that they know when something is wrong. 

The Health In-Reach Navigator will be working with the teams in hostels and day centres, going to the places where people live or go to access vital services like food and showers. Ideally, they will have their own first-hand experience of using or working in services supporting people around homelessness, substance misuse, mental health, poverty, asylum and immigration, or the criminal justice system.

Our services are co-produced by people with first-hand experience of the issues we are trying to address.

The Navigator should be comfortable with continuously evolving and adapting the service, tailoring it to the specific needs of the people we work with, developing sessions informed by direct feedback and direction from people living in hostels and using homelessness Day Centres. 

Our Health Promotion Work 

The Health Promotion Team:

• Deliver group ‘in-reach’ sessions led by staff and volunteers with first-hand experience of homelessness, using health promotion resources to engage people with health issues and talk to them about options available.

• Support clinical services going into hostels and day centres to deliver preventative health measures such as screening and vaccinations. 

• Co-produce and support the development of accessible health promotion resources about health services and health issues with people who have experienced homelessness that inform, advise, and help people manage their health.

• Co-produce health and wellbeing resources for staff working within the homelessness sector, better equipping them to support the people who use their services and improve longer term health outcomes.

• Contribute to producing resources for staff working in healthcare, better equipping them to understand the challenges that people experiencing homelessness might face in accessing services.

We have a range of accessible, targeted materials around vaccination, screening and other health issues that can be used by our team and supported accommodation staff to support sessions. We are planning to develop more of these, particularly looking at screening and rights to access healthcare. 

By carrying out Health Promotion In-Reach in hostels and Day Centres we aim to: 

• Increase awareness of specific health issues, what services are available and the pathways for accessing them. 

• Encourage people to identify their own health priorities, and to address their health concerns, offering them the tools to tackle issues and access services.

• Support people in identifying shared interests in particular health issues and delivering in-reach sessions that demonstrably reflect those shared interests. 

• Reach more people to support with 1-1 appointments through our Homeless Health Peer Advocacy (HHPA) service. 

The group in-reach model enables people with similar experiences to come together and reflect on overcoming challenges. As a project based on Advocacy principals, we do not tell people what they should do; but encourage autonomy to make safe and realistic choices. We: 

• Meet with people to ask what their health priorities are and look at potential topics for upcoming sessions. These topics are then shared with the staff team from the hostel/day centre so they can feed in. 

• Draft an in-reach programme and plan dates, times, and promotion of sessions, involving staff teams at each site. 

• Organise and co-deliver 5-10 sessions on the priorities identified by people experiencing homelessness and the staff working with them 

• All sessions focus on residents’ voices being heard first, then Groundswell facilitated discussion supported and informed by Groundswell health promotion information and/or clinicians. 

The Health Promotion team also work with a range of external partners around screening and preventive care.

We work with partners to arrange health events at homelessness services; promoting the sessions by talking to residents prior to teams visiting and supporting on the day to maximise uptake.

About HHPA  

Our Health Promotion work sits alongside our Homeless Health Peer Advocacy (HHPA) Program. Groundswell created HHPA in Westminster in 2010, to support people experiencing homelessness to overcome multiple barriers preventing access to healthcare, initially through funding from the NHS Regional Innovation Fund. Since then, HHPA has since flourished into a multi award-winning service working across London.

Health creates a foundation to move out of homelessness. Groundswell’s person led health services enable people who are homeless to access the health care they need, so they are not disadvantaged by the health inequalities embedded in our systems. Our health work is  delivered by a team where most people have their own experience of homelessness,  shared experience builds up a level of trust when there can be mistrust of ‘professionals’, because of past trauma or negative experiences.

The service is delivered by volunteer Peer Advocates and staff Case Workers, who build trusting relationships with clients and support them to access, navigate and use healthcare services. They aim to increase people’s self-confidence and improve their ability to independently access the services they need, which can include everything from registering for a GP, dentistry treatment, mental health referrals, hospital appointments, and much more.

Groundswell is unique in bridging the divide between health and homelessness organisations. We work in partnership with numerous organisations across London to support the delivery of our peer advocacy service. 

Health In-reach Navigator Tasks 

The Health In-Reach Navigator will be a vital member of our team, working collaboratively with various partners and agencies to deliver In-Reach sessions and connect individuals experiencing homelessness with essential healthcare services. This position offers autonomy, flexibility, and the opportunity to make a meaningful difference to people’s lives.

Lead on planning and delivery of health promotion sessions working with key stakeholders to shape sessions: 

• Develop and maintain links with hostels, Day Centres, and health teams in the Boroughs where Groundswell works to identify suitable services for delivery of health promotion work. 

• Working with people using services, and staff working in services; identify health priorities and plan, design and deliver sessions that reflect those priorities, tailoring them to people’s needs. 

• Work with staff at services to ensure risk assessments are in place.

• Work with the Health Promotion Manager to create ways of getting feedback from participants to ensure the sessions are continuously being developed to meet people’s needs. 

Plan, promote and deliver one off health & well-being events with stakeholders: 

• Work with the Health Promotion Manage and key stakeholders to help plan health days at hostels and Day Centres. 

• Represent Groundswell at planning meetings for events for health events, working with partners to develop sessions, ensuring learning from past events is considered. 

• Support the organisation and delivery of health days working alongside clinical and homelessness partners. 

• Promote the health days to people using local services. 

Work with clinical teams offering preventative health care work in community settings across London: 

• Work with the Health Promotion Manager to ensure we are linked in with homeless health teams in the Boroughs where we work and are supporting their in-reach into hostels and Day Centres. 

• Develop and maintain relationships with a range of partner organisations including mainstream GP surgeries, hostels, and specialist homeless health services. 

• Work with homelessness services prior to visits from clinical teams to promote sessions and make sure people have the information they need to decide whether to take part, maximising take up on the day. 

• Work alongside Groundswell in-reach volunteers to support clinicians to engage with people during sessions at hostels and day centres. 

• Support clinicians in engaging with people experiencing homelessness. 

• Manage any referrals that need to be made to the HHPA team for one-to-one support to access external health services. 

Share learning internally and externally: 

• Provide feedback to Groundswell’s communications team on the health priorities raised by people experiencing homelessness so we can ensure we are developing relevant resources. 

• Contribute to co-production of health promotion resources feeding in the concerns and questions we are hearing from our health promotion work. 

• Support and contribute to the training of Groundswell volunteers and staff about In-Reach delivery.

• Work with the Volunteer Co-ordinator and Health Promotion Manager to support In-reach volunteers. 

• Attend conferences and learning events to learn and share learning. 

Develop, plan and contribute to ongoing quarterly monitoring, review, evaluation, and reporting of the health promotion work: 

• Work with the Health Promotion Manager to develop the project and plan future work. 

• Contribute to reports on In-Reach delivery for commissioners and other stakeholders externally. 

• Record and share feedback from people experiencing homelessness and partners 

General Duties: 

• Help to foster a co-operative and supportive team.   

• Represent Groundswell in an appropriate manner.   

• Participate in training as agreed and in regular supervision and appraisal with your Line Manager.   

• Promote equal opportunities in all areas of work.   

PERSON SPECIFICATION 

EXPERIENCE & KNOWLEDGE  

Gained through employment, volunteering or lived experience  

1. Facilitating groups or running health promotion or training sessions. 
2. Working with people who might face barriers to accessing healthcare. 
3. Developing relationships with external organisations. 
4. Planning events or projects. 
5. Understanding of the barriers that certain groups face in accessing healthcare. 
6. First-hand experience of social exclusion due to homelessness, imprisonment, migration or otherwise being part of a marginalised population. 
7. Involvement in health promotion. 

SKILLS & ABILITIES  

Gained through employment, volunteering or lived experience  

1. Able communicate with variety of audiences, presenting information effectively in person, at meetings, and via phone and e-mail. 
2. Able to plan individual work using a solution orientated approach. 
3. Basic IT skills - able to use Word, e-mail and carry out basic internet searches.  
4. Able to take the initiative and being able to think on the feet. 

BEHAVIOURS   

Gained through employment, volunteering, or personal experience  

1. Understanding and support of Groundswell’s core beliefs.
2. Able to communicate naturally and empathetically, build rapport quickly and to earn respect and trust.
3. Ability to model the promotion of equality and inclusion. 

Support provided and reasons to join us.  

• Regular guidance, support and the opportunity to reflect on their work through regular catchups and supervisions with your Line Manager  

• Reflective practice with a trained therapist.  

• Access to training and development opportunities - this project is part funded by Westminster Public Health and through them there is the opportunity to take up a range of public health related training and qualifications. 

• Teamwork - regular opportunities to contribute to and learn from the wider Groundswell’s team.   

• Strategic input - opportunities to input into Groundswell’s strategic direction.  

• Feedback process - be able to input into working practices and know where to turn if any problems arise.  

• Cost of living pay increase - Groundswell believes that annual cost of living (COL) increases should be awarded if it is financially viable to do so. The Board will look at awarding a COL increase every year when they set the budget at the July board meeting and will approve this if it is financially viable.  

Application process

Application 

To make an application, please submit your CV along with a cover letter which explains: 

• how you meet each of the areas outlined in the person specification above and  

• why you are interested in doing this job.

The deadline is Monday 8th July, 5pm. Please submit your CV and Cover Letter 

Please note that we can’t consider applications that don’t have a cover letter. Your cover letter is important - we decide who to interview based on how people show us that they have the skills, knowledge and experience we have asked for in the person specification. Your cover letter needs to show how you meet each of the criteria listed in the person specification as fully as possible and why you would like to work for Groundswell.   

The following advice is designed to help you with your application:   

• Read the job description, person specification and general information on the organisation This information will help you gain an understanding of how Groundswell is organised, what the aims of the organisation are, and what the job entails.   

• Look carefully at the person specification The person specification states what essential skills, experience, knowledge and understanding we feel an applicant should have, as well as desirable areas that would assist you in carrying out your duties. A person having all these abilities and experience would be an ideal candidate. As none of us are perfect, please do not be put off from applying if you do not have all the desirable skills mentioned.   

• Look at your experience, including any experiences you have had outside of work, such as community/voluntary/leisure/political interests.   Also remember that your life experience is also valid. Do not undervalue yourself; if it is relevant information, include it in your application.   

• When you write a covering letter a good way to start is list all the essential criteria listed in the person specification and write a couple of sentences under each. This makes sure that you have addressed all the points.  

• Gear your application to the specific job using the person specification as a guide for the area to be covered. If you send only a CV, and do not directly address all the questions in your cover letter/personal statement, you will not be considered for shortlisting. Do not simply repeat your current duties. Pick out the skills, knowledge and experience required by the job and show that you have them.  

Interviews 

Candidates will be notified if they have been invited to interview by Friday 12th July at the latest. We are a small charity with limited resources and are unable to give feedback on unsuccessful applications before the interview stage. If you have not been notified by this date, then please assume you have been unsuccessful on this occasion.  Interviews will then be held on week commencing Monday 15th July 2024. 

Pre-employment checks 

Two references will need to be taken up before a job offer can be made. Please include reference details in your application. One should be your current or most recent employer, and the other someone who has known you in a professional capacity for at least two years.  We will not contact any referees before the interview and only after you grant consent. 

Because of the nature of this role, we will have to carry out a DBS check on the successful candidate.  Having a conviction will not necessarily bar a candidate from employment; this will depend on the circumstances and background of the offence(s) in relation to the requirements of the job.    

Many thanks for taking the time to look into this role – it is an exciting opportunity, and we hope you will consider applying. 

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The HR Assistant will provide comprehensive administrative support to the HR department, facilitating the efficiency of operations of all HR functions. This role is essential for maintaining an organised HR system and processes, assisting with data management, and ensuring compliance with HR policies. 

About the Role:

1. Maintain accurate and up-to-date human resource files, records, and documentation.
2. Assist in preparing and maintaining reports on HR activities (staffing, recruitment, training, grievances and performance evaluations).
3. Accurate data entry of HR information systems to maintain data integrity.
4. Assist with data retrieval and reporting for compliance and HR planning.
5. Conduct regular audits on all HR trackers to correct discrepancies or missing documents in line with GDPR.
6. Regularly audit the HR information system (Personio) to ensure all profiles and documents are up to date. 

About You:

To be successful in this role, you will need:

1. Education to degree level standard.
2. Previous experience as a HR Assistant, Staff Assistant, or relevant Human Resources/Administrative position.
3. Experience with HR software and database (e.g. HRIS systems like Personio, Cascade).
4. Good interpersonal and communication skills and the ability to liaise effectively with people at various levels.
5. Strong ability to handle confidential and sensitive information with discretion.
6. High level of accuracy and attention to detail in all aspects of the work.

 Why you should apply:

We are looking for someone who is passionate about helping others, enjoys problem-solving, and are looking for a role where you can make a real impact and growth. As a HR Assistant, you will have the opportunity to work closely with people from all levels of the organisation and help Muslim Aid to achieve its strategic priorities.

Benefits you will enjoy working for us: 

• 37 days holiday (including Bank Holidays and Privilege days) 
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
•  Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.