Office and database manager jobs in hillingdon, greater london
We are seeking an experienced, community-minded Office Manager / Mentor to join us three days per week. This role is ideal for someone who combines strong organisational and systems-building skills with a genuine passion for helping young people grow.
You’ll ensure our office runs efficiently by maintaining and improving admin systems, supporting project delivery and strengthening our communication with partners, parents and governance structures. Alongside these operational duties, you’ll also play a supportive mentoring role guiding young people joining Voyage for placements and work experience, modelling professionalism and helping them develop workplace confidence whilst imparting your knowledge.
Application Instructions
• Please send your CV and a covering letter explaining why you want to work with Voyage.
• In your letter, show your passion for young people and the communities we serve
• We aim to make an early appointment. Shortlisting and interview dates will take place in last week of January
• Feedback will only be provided to shortlisted candidates and only upon request.



The client requests no contact from agencies or media sales.
About Stoll: The Stoll Foundation is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, we are committed to delivering safe, high-quality homes and support that enables independence, dignity, and wellbeing for those who have served their country.
We are seeking an experienced and enthusiastic housing manager to work within our small, busy housing team to provide an effective and responsive service. We aim for exemplary customer service with high levels of tenant engagement. Our small team is growing and we are looking for a manager able to drive forward our values.
The role: The Housing Team Manager is responsible for leading and managing the Housing Team to deliver high-quality, customer-focused tenancy management services for ex-Service personnel and their families. Under the guidance of the Head of Housing, the role ensures strong tenant engagement, effective performance monitoring, and compliance with all health and safety regulations. The manager will oversee housing and tenancy budgets within agreed limits, ensuring services are delivered efficiently and in alignment with The Stoll Foundation’s charitable objectives. A key aspect of the role involves cross-functional collaboration to maintain a safe, supportive, and responsive housing environment that meets the needs of our community.
Key responsibilities:
- Management of housing and tenancy services, supporting a small team of officers.
- Providing high maintenance standards
- Achieving rent arrears targets and closely managing arrears to minimise losses.
- Achieving performance outcomes and objectives and presenting regular reports on KPIs.
- Ensuring that housing, property and tenancy services comply with best practice, the law and all relevant policies and procedures.
- Manage day to day services expenditure in line with budget.
- Oversee all cases requiring Court action, providing guidance and expertise whenever necessary.
If you would like to work for us and have a passion for providing excellent services for vulnerable Veterans along with the experience needed for this role then we would like to hear from you.
Stoll strives to be an equal opportunities employer and welcomes applications from all sections of the community. We particularly welcome applications from ex-Service personnel.
All Stoll appointments are made subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.
As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly.
About you:
The Senior Fundraising Database Officer is an exciting role at MDUK, that will sit within the Fundraising Team.
You will manage and optimise Muscular Dystrophy UK’s supporter database, ensuring accurate data, compliant Gift Aid claims, and effective segmentation for fundraising campaigns. Your role will include data imports, cleaning, and reporting, while providing actionable insights to support recruitment and retention strategies.
About us:
Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically.
This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally.
Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offerrange of benefits includes great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...
Location: We operate a hybrid model (home and office, London SE1).
Closing date: Monday, 5th January 2026
NB Interviews likely to be held on Thursday, 15th January 2026
Please download the job description to see full role responsibilities
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.



The client requests no contact from agencies or media sales.
Whitley Fund for Nature
The Whitley Fund for Nature (WFN) is a UK charity supporting outstanding grassroots conservation leaders across the Global South. Through project funding (Awards), training, and media profile, we support local solutions to the planet’s most pressing conservation challenges. Our winners are courageous changemakers, working alongside communities to save species and protect ecosystems. Established in 1993, we have channeled £24 million to +220 conservation leaders in 80 countries, benefitting wildlife, landscapes, and people. WFN is governed by a committed trustee board. Our team is dynamic, passionate about our mission, and ambitious. The charity benefits from high profile support from Patron, HRH The Princess Royal, and Ambassadors including Sir David Attenborough.
The Opportunity
This role offers an exciting opportunity for an organised and proactive individual to contribute to high-profile events such as the prestigious Whitley Awards Ceremony, conservation summits and fundraising receptions, while also supporting office management, operational and administrative functions at the charity’s London office.
The ideal candidate will be keen to contribute, have excellent attention to detail, and a passion for environmental and/or charitable work. This is a varied and hands-on administrative role crucial in underpinning the efforts of our small, dynamic team.
EVENTS ASSISTANT - PERSONAL SPECIFICATION
Essential:
- Proven ability to manage administrative systems
- Experience coordinating suppliers and event logistics
- Experience of using a database to maintain accurate records and reporting on results
- IT literate (Microsoft Office Suite, Google Workspace)
- Excellent organisational and multitasking skills
- Strong attention to detail
- Confident communicator with a friendly, professional manner
- Ability to work calmly under pressure and to deadlines
- Reliable, proactive and willing to take initiative
- Comfortable working as part of a small, busy team.
Desirable
- Previous involvement in the charity or environmental secto
- Experience supporting office logistics
- Experience supporting high-profile or donor events
- Familiarity with Salesforce or other CRM systems
- Interest in conservation, sustainability, or the natural world
- Knowledge of simple budget management or finance procedures.
Additional details and benefits:
- Attractive holiday package totaling 30 days p.a. plus bank holidays (prorated)
- Training and professional development opportunities provided
- The charity operates a Pension Scheme and a Life Assurance Scheme
- Access to 24hr Employee Assistance Programme.
This role is not eligible for UK Visa Sponsorship. Only applicants who have the right to work in the UK at the time of application will be considered for this role.
Regrettably, due to limited resources and the high number of applications we receive, we are only able to contact short-listed candidates. If you do not hear from us within four weeks of the closing date, please assume that you have not been successful on this occasion.
Diversity and Inclusion
At WFN we are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. We celebrate and respect diversity in nature and among the people and partners with whom we work. We need more people and diversity across the environment sector, and to achieve our vision. We therefore encourage applications from Black, Asian or minority ethnic; disabled; LGBTQ+; or from lower socio-economic backgrounds. As a small organisation we are committed to progressing and continuing development across DE&I. Please contact us to discuss any additional support you may need to complete your application. Applications are considered solely on your demonstrated suitability for the role.
EVENTS AND OFFICE ASSISTANT - JOB DESCRIPTION
REPORTING TO HEAD OF OPERATIONS
EVENT SUPPORT
Whitley Awards Ceremony
The Whitley Awards are the result of an international search to find, fund, train and put a spotlight on outstanding grassroots leaders and their conservation projects. Finalists are invited to London for a week of training and events, culminating with the Whitley Awards Ceremony, where winners receive their Awards from WFN Patron, HRH The Princess Royal in front of 400 guests and many more tuning in via our livestream.
The Events and Office Assistant (EOA) will assist in the planning and delivery of the annual Whitley Awards Week, including the Ceremony, Friends Reception, NGO Reception, and related activities, particularly in the following areas:
- Arrange team and visitor travel, accommodation, and hospitality logistics
- Manage event guest lists and RSVPs using Salesforce and other platforms; help coordinate mail-outs and e-invitations
- Provide on-the-day event support including set-up, guest registration, and general assistance
- Support event logistics such as venue liaison, catering, AV, décor, merchandise, and materials, assisting with supplier coordination
- Champion WFN’s Event Code of Conduct.
Other WFN Events
Throughout the year WFN holds other fundraising and engagement events ranging from intimate dinners with supporters, winner talks, events as part of our Next Gen programme, and major initiatives such as Royal dinners, Galas and Biodiversity Summits which will require the EOA’s assistance.
- Manage ticketing and Q&A platforms and associated activities
- Coordinate volunteer involvement where required
- Support the organisation and logistics of fundraising and engagement events, including acting as venue liaison, arranging catering, managing guest lists, etc
- Assist with production of event materials as needed (signage, name badges, merchandise).
OFFICE ADMINISTRATION AND OPERATIONS
Smooth running of the WFN office and systems is vital for the charity to work effectively, with this role helping to support the team. The WFN office is a busy and welcoming environment, with regular visits by winners and supporters.
Office Management
- Ensure the office is a welcoming, tidy, and well-functioning space
- Greet visitors and manage incoming calls, emails, and enquiries
- Liaise with team and suppliers to order office materials and manage contracts (utilities, cleaning, stationery, refreshments, merchandise etc.)
- Manage post, deliveries, and waste removal procedures
- Oversee and liaise with the office cleaners to ensure they have the products they need and are paid in a timely manner.
Administrative Support
- Assist with diary management and scheduling meetings (in person and online)
- Arrange team and visitor travel, accommodation, and hospitality logistics
- Draft routine correspondence, thank-you letters, and other administrative communications
- Review and respond to general email enquiries (info inbox)
- Support the Head of Finance with basic administrative and data entry tasks
- Help maintain and update WFN’s CRM database (currently Salesforce) with contacts, donors, suppliers, event attendees
- Support the team with data entry, filing, record keeping, and maintaining digital and physical systems.
GENERAL DUTIES
- Represent WFN professionally at all times
- Adhere to WFN’s financial and operational procedures
- Undertake any other duties as reasonably requested from time to time. This job description is not exhaustive and may evolve.
Whitley Fund for Nature is a fundraising and grant-giving nature conservation charity supporting grassroots practitioners across the Global South.
The client requests no contact from agencies or media sales.
In your role as the Recruitment & Compliance Manager, you will be responsible for developing and implementing recruitment strategies as well as ensuring compliance with relevant legislation, regulations and The Children's Trust policies and procedures. You will actively collaborate with stakeholders throughout the organisation to guarantee that we attract, recruit, and retain exceptional candidates who can assist us in our ongoing transformation
The Recruitment & Compliance Manager plays a pivotal role in shaping the workforce of the organisation while ensuring that all recruitment activities comply with legal requirements and align with the organisation's values and objectives. This role involves the development and implementation of recruitment strategies that meet the evolving demands of the organisation, promote its unique opportunities, and enhance the employee value proposition.
The Recruitment and Compliance Team oversee the recruitment of our staff (permanent and bank), trustees, volunteers, consultants and agency staff.
This role is not open to sponsorship.
Staff benefits include shuttle bus, and more… Read more below.
Role Requirements
- Responsible for creating effective recruitment strategies that attract a diverse pool of high-quality candidates suitable for various roles within the organisation.
- Oversees the entire recruitment cycle, from job postings to candidate selection, ensuring the process is efficient and effective.
- Ensure that all recruitment activities adhere to relevant laws and regulations, as well as internal policies, by staying up-to-date with changes in legislation and ensuring the organisation’s practices align with them.
- Provide guidance and training to hiring managers and staff involved in the recruitment process, ensuring their understanding of and compliance with legal and policy requirements.
- Track recruitment metrics and prepare reports to assess the effectiveness of recruitment strategies and compliance measures.
- Collaborate with various stakeholders within the organisation to understand their recruitment needs and ensure alignment with the overall goals of the organisation.
- Ensure that recruitment processes promote fairness, diversity, and inclusion, while maintaining high standards for candidate experience
- Enhance the overall candidate experience to attract and retain top talent
- Develop and implement proactive forward looking recruitment strategies (Including Employee Value Proposition, early entry career pathways and direct recruitment/ brand marketing)
- Manage the full recruitment cycle, from sourcing candidates/volunteers to onboarding, driving the focus on continuous evolution and change of the service
- Develop and implement compliance programmes.
- Collaborate closely with the Head of People & Culture, to support the effective management of the centralised Recruitment budget
- Lead the streamlining of recruitment and compliance processes through the adoption of digital solutions
Terms and Conditions
PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process.
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
The Information Manager is a pivotal senior role within The Migraine Trust—responsible for shaping and developing all health information produced by the organisation. This role ensures that our information is accurate, accessible, evidence‑based and meets the highest national standards, including oversight of our Patient Information Forum (PIF TICK) accreditation. The health information we produce covers a wide range of topics from migraine treatments, management of migraine, latest research and migraine triggers. There is also an ongoing need to scope new information needs and, where identified, produce new information. The depth of health information we currently have and will produce in the future ensures that this role will offer plenty of opportunities to work with a range of stakeholders on a variety of information topics. We currently hold PIF TICK certification, which will be part of this role to maintain. You will help us maintain the quality of our health information and ensure that we comply with the charity’s writing style and branding.
Acting as the charity’s subject‑matter expert on migraine information, the postholder plays a vital strategic role in influencing organisational priorities, ensuring the public, healthcare professionals, policymakers and wider stakeholders have access to accurate, impactful and up‑to‑date content.
This role directly contributes to the Trust’s strategic ambitions by:
- Strengthening public understanding of migraine
- Reducing stigma and misinformation
- Improving healthcare navigation and outcomes
- Supporting clinical and policy change
- Enhancing organisational reach
Key tasks and responsibilities
Producing and maintaining quality information
Manage The Migraine Trust’s provision of health information in line with the charity’s annual planning cycle and the PIF TICK accreditation. This will include: -
· Lead The Migraine Trust’s health information portfolio, ensuring alignment to annual plans, organisational strategy, and PIF TICK quality standards
· Manage the full lifecycle of health information—from scoping and research to writing, expert review, design and publication
· Reviewing and updating existing information content, ensuring it is accurate, up-to-date, accessible and produced in consultation with service users and people with lived experience, relevant medical advisors, health care professionals, the charity’s staff and other relevant specialists and organisations when appropriate
· Identify emerging gaps in information and lead the development of new materials
· Identify and engage with target groups identified in our three year strategy to identify need and produce associated materials
· Support staffs learning and build knowledge of migraine
Build key strategic partnerships to assist us in disseminating information on migraine.
· Champion the use of world class health information within the organisation, as well as displaying a high level of expertise around all our health information content
· Build and maintain strategic partnerships with healthcare professionals, professional bodies, and charity sector organisations to increase reach and influence
· Represent the charity externally as a health information expert at conferences and events
· Help to support our busy communications team to help provide messaging content for videos, blogs, responses to media requests etc
· Take responsibility for the provision of printed information materials to ensure we can continue to provide resources to suit demand, in a cost-effective manner
· Work with the communications team to identify creative and accessible ways to disseminate our information to a variety of audience
· Work closely with our valued volunteer group to gain feedback and direction on all aspects of our health information
· Explore opportunities of coproduction with other charities to further our reach
Support the evaluation and impact reporting of our information provision by regularly monitoring its use using a variety of evaluation methods and produce timely and accurate reports for both internal and external use.
· Updating and maintaining the health information web pages
· Lead the monitoring and evaluation of all health information outputs
· Produce impact reports and insights to inform strategic decision‑making, fundraising proposals, research priorities and service development
· Maintain and continuously improve data‑driven approaches to evaluating reach, accessibility and effectiveness of health information
· Keep up to date with relevant information and research on migraine
· Work with external suppliers such as designers, printers
Research
A very small aspect of this role is to be the focal point for our research administration which will include:
· Being the key point of communication and support for the research committee
· Manage administrative duties relating to new applications for research funding and current grant holders
· Co-ordinate and send out papers for research meetings (once a year maximum)
· Liaising with researchers funded by the charity and ensuring project reporting is up to date
· Liaise with the AMRC as and when appropriate
Other
· Represent the charity at appropriate external events for both the public and healthcare professionals
· Build relationships with healthcare professionals, external stakeholders and members of our community
· You may be asked to work outside of office hours or travel within the UK
· Be a supportive and participatory senior member of the team
· Abide by the charity’s policies, practices and core values
· Support diversity and equality of opportunity in the workplace.
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- nsuring project reporting is up to date
- Liaise with the AMRC as and when appropriate
The client requests no contact from agencies or media sales.
Purpose of Post: The post holder will lead on the delivery of our volunteer programme. You will be responsible for the recruitment of new volunteers and the support of existing volunteers and volunteer contacts to maintain a positive volunteer experience.
You will work across teams to ensure the volunteer’s experience is positive and will play a key role in volunteer retention. You will work with the different teams to identify and develop new volunteering opportunities. You will increase the diversity and variety of our volunteering opportunities to reflect our local community and better serve our members. You will work to ensure our volunteers feel valued, fulfilled, and have opportunities to meaningfully contribute to Hear Us.
As well as oversight of all our volunteering activities, the post-holder will assist in delivering, developing and expanding upon the success of our existing independent peer support Linkworking Project at inpatient wards at the Royal Bethlem Hospital (RBH) and Croydon’s Mental Health Community Services, Jeanette Wallace House (JWH) and Queens Resource Centre (QRC). The post-holder will assist the Peer Support Coordinator in managing and supporting our team of peer support Linkworkers (volunteers) to monitor the quality of Croydon’s statutory mental health services.
This role is crucial for maintaining the efficiency and effectiveness of our volunteer activities, enabling us to support more people in our community.
This post holder will work towards achieving a Hear Us Volunteer Accreditation as part of ensuring good practice for our staff and volunteers, and developing the future creative direction of our volunteering offer.
Given the collaborative and engagement-focused nature of this role, and its direct delivery responsibilities, regular face-to-face working is required, with the post-holder based primarily in the office and attending events and community activities as needed.
Key Duties and Responsibilities
· Develop and support different techniques to attract lived experience volunteers to Hear Us to build a strong and diverse volunteer base
· Develop and produce volunteer recruitment and information material for our public events, website, and social media
· Monitor and screen incoming volunteer applications and make first contact with applicants
· Liaise with Hear Us managers to schedule, plan, and organise in-person and online volunteer recruitment drives and/or information days
· Support with the development and delivery of a standardised volunteer induction.
Volunteer Management
· Lead on organising and managing volunteer involvement in events and activities, ensuring effective briefing and debriefing.
· Provide volunteer supervision and support where required (usually volunteers will be line managed by their project manager if volunteering with a specific project)
· Conduct regular volunteer surveys and establish routes for volunteers to provide feedback.
Volunteer Training
· Schedule, plan, and organise group training days for volunteers to access and complete mandatory training
· To support volunteers to access and complete mandatory training, (including safeguarding, Prevent and information governance) and to encourage attending further training, workshops or other opportunities that may support in their own development.
· To provide bespoke Hear Us training to new volunteers as part of the induction process, and provide refresher and ongoing training for existing volunteers, updating and/or redesigning the training manuals where necessary.
· In collaboration with colleagues, to develop the Hear Us Academy (accredited peer support training modules)
Volunteer Database Management
· Manage the volunteer database by maintaining an accurate record of Hear Us volunteers, including but not limited to activity status, address, and communication preferences on Hear Us database(s).
· Ensure all recruitment checks are completed and accurate volunteer records are held in compliance with the Data Protection Act and GDPR.
Linkwork Project Support
· Act as a deputy for the Peer Support Coordinator where required, in managing a small, vibrant team of peer support volunteer Linkworkers (all of who are current or former mental health service users).
· Assist with Linkworking Project support, such as supporting volunteers in signing up for the SLaM Involvement Register, arranging an induction with Hear Us and introducing peer support Linkworkers to wards and services.
· In the absence of the Peer Support Coordinator, organise and manage the peer support Linkworking rota, finding cover where necessary, ensuring as few sessions are cancelled as possible.
· In the absence of the Peer Support Coordinator, maintain good relations with the SLaM Involvement Register, and submit peer support Linkworkers’ timesheets as required.
· In the absence of the Peer Support Coordinator, ensure the ongoing delivery of Linkworking Sessions
· Help monitor the peer support Linkworking Project, evaluating its effectiveness on improving services and gathering feedback from service users, Linkworkers, and SLaM staff.
· Gather and provide peer support Linkworkers with signposting material and information that can be shared with service users.
Stakeholder Management
· Work in partnership with the Peer Support Coordinator, Engagement and Campaigns Manager, Welfare Rights Manager, Events Coordinator, Deputy CEO, CEO, trustees, and other staff members to achieve the charity's aims and ensure stability and longevity for Hear Us and its members.
· Represent Hear Us on appropriate external committees, networks and other bodies, with other voluntary, statutory and private sector agencies.
· Work on volunteer incentives, recognition and reward schemes across the year.
Other Duties
· Attend supervision and identify your own training and support needs with your supervisor.
· Develop and maintain a healthy working practice for yourself and the volunteers (including peer support Linkworkers) by having clear personal and professional boundaries.
· Keep up to date with best practice and legislation in the volunteer sector.
· Actively oppose discrimination against people who experience mental distress in Croydon in line with the Hear Us diversity and inclusion and recruitment policies
· Adhere to all Hear Us policies and procedures in all aspects of their work (including safeguarding, equity, inclusion & diversity, health & safety and confidentiality)
It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are expected to work in a flexible way, as required by Hear Us. Some meetings and other events may be held out of normal office hours and could involve travel away from the local area.
The client requests no contact from agencies or media sales.
As our Case Study Operations Manager, you’ll ensure British Heart Foundation (BHF) has a reliable, compliant, and clinically appropriate pipeline of patient stories to support campaigns, fundraising, media, and policy.
In this role, you’ll pivot our ‘Heart Stories’ function to operate as a service delivery team, acting as a casting agent for outward-facing teams.
The role will combine clinical literacy, system integration expertise, and workflow management to modernise the Heart Stories Library, reduce bottlenecks in sign-off, and deliver a better experience for both patients and internal customers.
Our vision is a world where everyone has a healthier heart for longer. Since 1961, BHF has been at the forefront of research that has helped to halve annual deaths from cardiovascular disease in the UK. But our work is needed more than ever. Join our team and your work will contribute towards our lifesaving work.
About you
You'll bring experience managing data or content systems (such as CRM or DAM platforms), and experience introducing or managing workflow and project management tools like Jira, Trello, or Asana to streamline operations. You'll have experience leading and developing a team in a dynamic service delivery context, guiding others to achieve high standards in patient communications.
We are looking for someone who has a degree or equivalent qualification in health communications, health journalism, or a related field, or equivalent experience. You'll be confident with medical and clinical terminology and demonstrate a strong grasp of health literacy principles.
We value experience in patient liaison, clinical communications, or regulated content environments—where attention to detail and the ability to work within guidelines are key. Your understanding of data protection, patient consent, and GDPR compliance within a patient communications setting is essential.
If you are organised, proactive, and passionate about delivering outstanding service, we want to hear from you. This is your opportunity to bring your expertise, leadership, and enthusiasm to a role that makes a real difference.
Working arrangements
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Our vision is a world free from the fear of heart and circulatory diseases.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to become a vital part of our collaborative and innovative team to make a lasting difference to families?
We are looking for a Social Worker or Senior Social Worker to join our team, based from either Milton Keynes or London.
We believe that every child deserves a loving and supportive home. We are committed to providing the highest quality services to help make that a reality, and we are proud of our three successive outstanding ratings with Ofsted.
Position: Social Worker or Senior Social Worker
Location: Based in either our Milton Keynes or our London team, with hybrid working arrangements in place for both home and office working, and travel covering Milton Keynes, North London and surrounding areas.
Contract: Permanent full time – 37 hours per week, Monday to Friday.
Salary Ranges: Social Worker - Salary in the range of £34,053 - £41,620 per annum. Senior Social Worker - Salary in the range of £39,292 - £48,022 per annum. If based from our London office, a location allowance of £3,299 per annum will be payable.
About the role:
Our Social Worker/Senior Social Worker’s role is a pivotal one within our Adoption service. Some of your responsibilities will include:
· undertaking ‘home study’ assessments (PARs) and present these to the adoption panel
· support families throughout the matching process and once children are placed, up until the Adoption Order
· participating in recruitment activities and training for prospective adopters
About you:
As a Social Worker, you’ll bring a minimum of 2 years post qualification experience in childcare social work and as a Senior Social Worker, a minimum of 3 years post qualification experience. You’ll have an understanding of child development and the impact on behaviour of interrupted development. You’ll have excellent interpersonal and communication skills and demonstrate a commitment to equality, diversity, equity and inclusion within service delivery.
If this sounds like you then visit our website to apply today to join a dedicated team who are part of something truly meaningful. We look forward to hearing from you!
If you would like to arrange an informal discussion about the role, please visit our website for contact details for our Adoption Team Manager.
Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.
Closing date: 9am, Tuesday 06 January 2026
Interviews will be held on: Tuesday 13 January 2026
Other roles you may have experience of could include: Adoption Social Worker, Adoption Senior Social Worker, Adoption Support Social Worker, Independent Social Worker, Fostering Social Worker, Independent Reviewing Officer, Supervising Social Worker, Children’s Social Worker, Child Protection or Safeguarding Hub Social Worker, Looked After Children’s Social Worker, etc.
Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.
Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.
All opportunities with PACT are based in the UK.
an adoption charity and family support provider helping hundreds of families every year through outstanding adoption and adoption support services

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an energetic, motivated self-starter keen to take on new challenge, and to adapt their varied skills to join us and support our community. This role will have you tackling different things every day. You will ensure that our office runs smoothly, and that key corporate and HR processes and procedures comply with law and with our policies. Working with everyone, you’ll actively enjoy the collegiate atmosphere which we value as a team.
You will be curious, courageous, able to quickly understand our work, (and to ask for help when you don’t) and you’ll have the self-belief and capacity to develop trusting relationships with stakeholders at every level. You will have an appetite for detail, and a focus on standards.
See the attached Job Description for more details.
How to Apply
We will be assessing applications on a rolling basis.
- Please send us an up-to-date CV including a daytime phone and email contact, and a brief covering email of no more than 250 words - see the job description attached for details on which email address to sue.
- The closing date and time for applications is 9am, 8th January 2026.
We reserve the right to close applications prior to the closing date if we receive elevated levels of interest and/or secure a successful applicant for the role.
We want equal access to challenging learning and adventure in the wilderness as an unbeatable preparation for adult life.



The client requests no contact from agencies or media sales.
Fundraising Manager – Corporates and Trusts
£42,000 pro rata
Hybrid (office based in London Bridge)
Full or Part Time – Minimum 3 days a week up to 5 (flexible)
Bringing hope and help to the homeless.
Robes is a small but mighty charity tackling homelessness across Southwark and Lambeth. Working with over 600 volunteers, churches and community partners, we deliver life-changing services to vulnerable people on the streets.
In winter, we run emergency night shelters. Year-round, our Wednesday Club offers hot meals, showers and support. We provide up to six months of floating support to help guests secure sustainable accommodation and find employment or training.
We've generated around £1.9 million from private sector funding over seven years – evidence of genuine impact and donor confidence. Now we're entering an exciting growth phase. In 2027, we celebrate our 20th anniversary, presenting an incredible opportunity to expand our reach and attract new supporters.
Why Join
You'll work with a warm, values-driven team committed to tackling homelessness. Your fundraising directly enables us to provide shelter and hope to vulnerable people. This isn't a bureaucracy – you'll have real influence on strategy and growth. You'll build meaningful relationships with trusts, foundations, corporate partners and major donors, and you'll see the impact – meet someone who came off the streets, found employment, rebuilt their life. That's what you'll enable.
Our 20th anniversary in 2027 creates perfect momentum for campaign fundraising and corporate engagement. The Board is invested in growth. There's a genuine appetite for fundraising excellence and strategic expansion. You're joining at exactly the right moment.
About You
You're an experienced Fundraiser with a track record securing grants and managing relationships with trusts, foundations and major donors. You're strategic and thorough – you understand relationship-building, can write compelling applications, and articulate impact clearly.
The ideal candidate will have:
- A proven success in corporate and charitable trust fundraising, with a strong understanding of funder and donor expectations and a track record of effectively meeting them.
- Experience managing fundraising pipelines and meeting income targets.
- Strong relationship-building and stewardship skills.
- Excellent written and verbal communication skills, and the confidence to engage and build relationships with stakeholders and partners at the highest level.
- A keen eye for detail and ability to analyse complex data and research findings to extrapolate key messages to craft compelling cases for support or to communicate the impact of interventions.
- The ability to present complex information in the most appropriate format tailored to the specific audience.
The Role
You'll lead fundraising strategy across multiple income streams, focusing on trusts, foundations, corporate partnerships and major donors. You'll manage the full fundraising cycle from research and relationship-building through stewardship.
Reporting to the Chief Executive, you’ll execute our new fundraising strategy, support our growth plans, research funding opportunities, write strong grant applications, manage a pipeline of major donor prospects, plan our 20th anniversary campaign, and provide quarterly progress reports.
With three days a week focused on foundation and corporate partnerships work, a full-time role would typically include one day on legacy work and one day on community events.
You bring at least three years' fundraising experience, ideally in a charity setting. You're skilled at grant writing, relationship management and strategic planning. You have excellent communication, organisational and interpersonal skills. You're proactive, flexible and genuinely motivated by mission.
What We Offer
Competitive salary plus 25 days holiday, pension contributions and flexible working. You'll be part of a warm team with direct access to leadership and real influence over strategy. You'll work for an organisation with proven impact as well as:
- Employee Assistance Programme
- Bi-monthly team reflective practice
- 2 volunteer days annually (pro-rata)
- 25 days annual leave (pro-rata), increasing annually up to 30 days
- An additional day of paid leave for your birthday
- Maximum of an additional day a year paid leave if moving house
- Full salary if on jury service
If you're passionate about tackling homelessness and using your skills to create real change, we'd love to hear from you.
Please the full job description on the application page to learn more about the role and key selection criteria.
Apply now with CV and a Covering Letter addressing the key selection criteria.
Deadlines
Applications close midnight on Monday, 12th of January.
First round interviews will be held on Friday, 16th of January.
The SalesForce and Systems Officer will be a key member of our Digital team which resides within our Operations team. Reporting to Operations and Systems Manager, this role is vital to our future growth and sustainability and it presents an opportunity to contribute to an exciting part of the charity which makes a real difference to the students we support.
Key Responsibilities:
Salesforce Support: Manage Salesforce users, resolve issues, maintain clean data and support colleagues with reports, templates and system updates
Systems Administration: Administer and optimise digital tools, build forms and ensure smooth processes across the team
Training and Support: Deliver training, create guides/videos and troubleshoot to help the team use systems confidently
Other: Maintain GDPR compliance, prioritise safeguarding and work collaboratively to uphold an inclusive culture
This role includes on-the-job training and support for the right candidate to progress on the Salesforce trailhead and towards the administration certification, in a mission-driven, supportive environment.
For full details on responsibilities please see the recruitment pack.
To support students in further education from disadvantaged backgrounds to secure gateway English and maths qualifications that unlock opportunities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Training Manager
Immigration Law Practitioners’ Association (ILPA)
Location: Hybrid. Primarily remote with one weekly hub day in London. Working arrangements may change.
Salary: £33,000-£35,00
Hours: 35 hours/week
Contract: permanent
Closing date: 3 January 2026
ILPA is a charity and professional membership body working to improve immigration, asylum and nationality law. Our training programme is a core part of our work and one of our largest income streams. In 2024/25 we delivered 67 courses and conferences to more than 2,300 practitioners across the UK, supporting lawyers, caseworkers, advisers and organisations working with migrants.
We are recruiting a Training Manager to run this programme end to end. This is a hands-on role that requires strong organisation, confidence with digital platforms and the ability to work with experienced external tutors. The post holder will shape the training calendar with support from the Training Advisory Board and maintain ILPA’s reputation for high-quality, practitioner-led training.
Key Responsibilities
Programme planning and development
• Build and manage the annual and quarterly training schedule
• Work with the Training Committee to identify priorities and emerging issues
• Balance advanced and introductory content across immigration, asylum and nationality law
• Plan and support hybrid conferences and ensure high-demand sessions are scheduled in good time
Tutor and content management
• Recruit, contract and manage ILPA’s panel of external tutors
• Provide clear briefings and support tutors in producing accurate, up-to-date materials
• Facilitate the Training Advisory Board and ensure actions are followed up
• Ensure training content remains high quality and aligned with ILPA’s values
Event delivery
• Set up all events on Eventbrite, including pricing, discounts, communications and refunds
• Host online sessions and support hybrid delivery when required
• Troubleshoot logistical and technical issues on the day
Income, reporting and evaluation
• Monitor bookings, attendance, cancellations and income
• Produce monthly performance reports for the Chief Executive and Finance and Office Manager
• Maintain high participant satisfaction and take action where improvements are needed
Marketing and engagement
• Draft course descriptions, learning outcomes and promotional copy
• Promote events through ILPA’s weekly all-member update and other communication channels
• Respond to participant queries and ensure a reliable customer experience
Systems and administration
• Maintain accurate records, contracts, schedules and evaluation data
• Process tutor invoices and ensure they match delivery
• Ensure compliance with GDPR and internal policies
Person Specification
Essential
• Experience managing training or professional development programmes
• Strong organisational skills and confidence managing a busy schedule
• Clear communication skills and ability to work with senior practitioners
• Good commercial judgement and experience generating income
• Strong digital skills including Eventbrite and online meeting platforms
• Ability to work independently in a small charity team
• Ability to handle competing deadlines and resolve issues efficiently
Desirable
• Knowledge of immigration, asylum or nationality law
• Experience in a charity, membership body or legal-sector environment
• Experience commissioning or managing external tutors or contributors
To apply, you must submit all three of the following:
- ILPA Application Form
- ILPA Equalities Monitoring Form
- CV
If you need the forms in an alternative format or require adjustments, contact Anthony Essien.
Deadline: 3 January 2026
Interviews: Weeks commencing 13 and 20 January 2026
The client requests no contact from agencies or media sales.
At our charity, we believe in the transformative power of holidays - especially for families facing some of life's toughest challenges.
Behind every joyful moment we create is a team of dedicated professionals ensuring our operations are financially and strategically aligned. As we grow, we're looking for an Operations Manager who shares our values and wants to make a meaningul impact through scaling up delivery, unlocking new partnerships, and showing the impact holidays have on well-being and resilience.
As Operations Manager, you'll oversee the end to end experience for families, ensure compliance and quality, and use data and insights to drive continuous improvement. You'll also play a vital role in demonstrating the difference our work makes to families, funders and to us.
If you're pasionate about operational excellence, thrive in a fast paced environment, and want to make a tangible difference for families across the UK, we'd love to hear from you. This is a hands-on management role with real scope to shape how we deliver and grow.
Please provide a CV and cover letter which outlines your skills and experience for the role.
Applications close at midnight on Sunday 4th January 2026.
We help families get time away together, often for the first time ever, helping to create confidence and hope for the future.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
Kinship is undertaking a major feasibility Randomised Controlled Trial (RCT) of Kinship Connected. This is aligned with recommendations set out in the Kinship Care Practice Guide published by Foundations (2024) and builds on evidence from the Kinship Navigator intervention of support for kinship carers in the USA.
This feasibility RCT is a complex, multi-partner programme involving:
- An active funding partner
- An independent evaluation team
- 5 participating local authorities (to be confirmed)
- Internal delivery teams and cross organisational services
- Kinship carers and lived experience subject experts
The Mobilisation and Delivery Project Manager is the operational engine of the programme, ensuring that every workstream is scoped, resourced, sequenced, delivered and evidenced, and that Kinship is trial-ready, compliant, and well-coordinated through set-up and delivery.
This role needs someone who is an excellent communicator, highly organised, unflappable, curious, and able to sit comfortably in the detail. The successful person will keep a firm grip on timelines, dependencies and risks.
You will manage a Programmes Officer as well as the set-up, processes, documentation, reporting, trial readiness, communications and cross-team coordination. You will work closely with the Programmes Manager who will share responsibility for ensuring high quality performance across the feasibility trial. You will both work closely with the core project team and partners.
You will lead operational quality, systems, processes, data, and compliance. The Programmes Manager will lead practice quality, staff development and supervision, safeguarding and relational delivery. Together you make sure the trial is delivered ethically, consistently and to a very high standard.
Key responsibilities include:
- Lead the mobilisation plan across all workstreams and ensure trial readiness.
- Develop all processes, documentation and operational frameworks in line with the intervention protocol.
- Coordinate local authority onboarding, staff training and internal operational setup with the Programmes Manager.
- Work with internal Kinship teams to ensure everyone has clear expectations and is held to account for their performance during mobilisation and delivery – owning the workstreams.
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Ensure weekly pipeline monitoring for treatment and control recruitment.
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Work with the Programmes Manager and Kinship Family Workers to strengthen referral and screening processes where appropriate.
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Identify recruitment risks early and drive rapid problem-solving.
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Maintain delivery tracking and operational dashboards.
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Identify throughput or workload risks and support adjustments.
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Lead operational quality assurance (QA) including data quality checks, file audits and process compliance.
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Coordinate data collection, monitoring and data quality for evaluator requirements (both treatment and control).
Essential knowledge and experience includes:
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Project Management Qualification or commensurate experience.
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Significant experience managing complex projects or programmes with multiple partners and tight delivery requirements.
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Proven experience designing and maintaining structured workflows, operational systems and project plans in fast-paced environments.
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Experience coordinating across multidisciplinary teams without direct line management responsibility.
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Strong background in quality assurance, process improvement and operational risk management.
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Experience translating evaluation, compliance or regulatory requirements into practical delivery processes.
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Experience developing and maintaining documentation, SOPs, manuals and operational toolkits.
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Experience working with data for monitoring, decision making and evaluation readiness.
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Proven ability to ensure data quality, consistency and audit readiness.
What we’ll offer you
Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Key dates:
Application deadline: 11.59pm, Sunday 4 January 2026
First interview: Thursday 8 January 2026 (online)
Second interview:Wednesday 14 January 2026 (in-person, London)
How to apply
Respond on CharityJobs to these 5 questions, along with your CV:
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Kinship’s mission and values emphasise putting kinship families first, being bold, stepping up and working stronger together. What motivates you to apply for this role, and how would these values shape how you lead mobilisation and delivery?
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Describe a time you managed a complex programme or project with multiple partners or workstreams. What approach did you take to keep delivery coordinated and on track?
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Give an example of how you improved data quality, compliance or process consistency. What actions did you take and what was the outcome?
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Tell us about a situation where you worked closely with colleagues delivering frontline or relational support to solve a delivery or operational challenge. What did you do to ensure alignment and shared ownership?
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Describe a time you worked in a fast-changing or uncertain environment. How did you stay grounded, support others and keep delivery moving forward?
We are looking to fill this role quickly and reserve the right to close a recruitment campaign earlier than the advertised where we have received sufficient applications so please apply early!
Some tips for your application:
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.

