The Programme Management team, of which the Suitability Team is a branch, works to ensure a first class participant experience of, and interaction with, the administrative elements of the Frontline programme. The focus of the Suitability Team is to ensure that all prospective participants complete Frontline’s suitability processes (i.e. assessing applicants’ health to conduct), along with working closely with a range of teams across the organisation to champion and provide support to participants’ learning experience.

The Suitability Coordinator will manage a variety of keys projects for the Frontline programme. Projects will include: the delivery of our suitability checks, the processing of DBS and Overseas Police Checks, organising and facilitating suitability panels, and managing ongoing communications with participants and our university partner’s Student Wellbeing Service and Disability Advisor. The successful candidate will be someone with experience of managing complex projects, who enjoys managing relationships, developing processes, multi-tasking, problem solving and event management. This role is fantastic opportunity for someone looking to use and develop their skills in project delivery to transform the lives of vulnerable children.

Please note travel and overnight stays will be required from time to time, especially during the Summer Institute.

Recruiting a Support Worker (Maternity cover until January 2021) to join our Young People Service in Lambeth!

GBP 21,944 per annum, 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Lambeth Accommodation Based Service for young people is a floating service supporting 33 customers, aged 16-21, for up to two years: homeless young people, those at risk of offending, pregnant teenagers, young people leaving care and those fleeing domestic abuse. The service is spread across five properties, each with five to nine units comprising both self-contained flats and shared facilities. There are three female-only properties. Staff offices are located in Brixton and West Norwood.

Job Overview:

Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.

Key Responsibilities:

- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed effectively
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures
- Engaging in learning and development activity to increase knowledge and skills
- Day to day instruction/ supervision of Assistant Support Workers/domestic staff/Personal Support Assistants where appropriate
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

Person Specification

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours

Skills, Knowledge and Experience:

Essential:

- NVQ Level 2 or equivalent experience in the social care/charity sector

Desirable:

- Experience working with young people

Please note that we have the right to close any vacancy before the advertised closing date if we have received a high number of applications.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

Senior Support Worker

Location: North London

Salary: £21,798.92 per annum

Hours of Work: 37 hours per week (including days, evenings, sleep-ins and some weekends)

About the Company:

An exciting opportunity has arisen to lead a small and skilled team of support workers at an Independent Living Service, Mildmay Avenue. Coordinating meaningful support and activities for 10 service users, who live in their own flats, a key focus is to engage individuals with their peers and the local community, helping to tackle social exclusion and loneliness.

Working in partnership with a variety of professionals and agencies, you will keep our service users at the heart of decision making to empower them and take positive risks. In addition, you will have strong administrative and organisational skills and experience of supporting and motivating people with learning disabilities to achieve their goals. Experience of supporting people with additional mental health needs would be advantageous.

We are looking for a caring and creative person to empower the people we support with making meaningful choices, accessing the community for rewarding activities, and building lasting relationships.

Senior Support Worker Responsibilities:

* To have a positive and person-centred approach to working with service users, ensuring choice and control and acting as an advocate for them.
* To encourage the tenants to be involved in day-to-day and long-term decisionmaking.
* To offer the suitable level of support to tenants enabling them to build confidence, self-esteem and fulfilment.
* To support and encourage tenants with a range of needs to develop their independent living skills; particularly around domestic activities such as cleaning, shopping, laundry and cooking.
* To support the tenants in managing health needs and to access appropriate health services.
* To support the tenants with any aspect of physical support or personal care, in line with their guidelines and in a respectful way that ensures their dignity.
* To adhere to safeguarding procedures and to remain vigilant for signs of abuse, taking immediate action and reporting all issues of concern with the line manager.
* To encourage and enable tenants to use community facilities to develop leisure and social activities and be active participants in the community
* To work with the tenants in such a way that takes account of their individual, cultural and spiritual preferences.
* To support the tenants to pay their rent and claim their rightful benefits.
* To liaise with Care Managers, families/carers, advocates, DWP and other professionals and external parties where appropriate.
* To facilitate and attend weekly house meetings as required.
* To support tenants during the moving in process.
* To respond to requests/needs of existing tenants to move on to different accommodation. To liaise with Housing Associations, the local Authority etc. about move on accommodation and possible support needs. To support tenants moving on and continue to offer a degree of support for a pre-negotiated period of time.
* To provide and participate in a wide range of social activities, including holidays, using integrated services.
* To act as a keyworker to individual service users.
* To support service users in the organisation of their regular Person-Centred Planning meetings. Participate in and prepare reports for these meetings.
* To participate in the implementation of agreed individual plans, this may include structured teaching of skills.
* To plan and work as a team with other staff members.
* To keep records and reports in the appropriate files, using IT systems such as Microsoft Office and Charity Log data systems.

Senior Support Worker Requirements:

* Available to work a variety of shifts throughout the week, including evenings, weekends and bank holidays
* Able to travel to a variety of locations within and outside the borough
* Physically fit and able to offer physical support to tenants
* Awareness and understanding of issues affecting people with learning disabilities
* Understanding of health and safety, legal and policy issues as they affect tenants in order to manage the house safely
* At least 2 years' experience of working with people with learning disabilities or other vulnerable client groups
* Excellent interpersonal skills including communication with tenants, families and colleagues, as well as the ability to liaise with external agencies and professionals.
* Ability to form professional and constructive relationships with people with learning disabilities, significant people in their lives, colleagues and others outside the organisation
* Good written communication, with ability to write clear reports and keep accurate records
* IT proficient with an ability to use Microsoft Office package and other software
* Ability to be assertive and take a leading role with the team when required
* Understanding of, and se

Olmec is looking to recruit a Project Support Officer to join our dynamic team. Applicants will enjoy being part of a small team and will be used to working within diverse communities. We are a flexible employer and welcome job share applications.

Purpose of job role

To develop, coordinate and deliver administrative tasks, procedures and systems that support Olmec’s work.

Specific Duties

To provide Administrative Support for Olmec’s training courses, development programmes including:

1. Delivering a positive and efficient service to the Olmec team and all internal and external customers, compliance with published service standards, good practice and all statutory and legislative requirements. 

2. Booking rooms, organising and preparing venues including arranging refreshments and negotiating costs.

3. Coordination of documentation associated with Olmec’s training provision and development work including printing, collating, circulating and filing of workbooks, case files, timetables, assessments, presentations, certificates and all other paperwork. 

4. Ensure that all relevant parties are kept fully informed of progress of tasks and queries through to completion. Provide overall support to the team.