An exciting opportunity has arisen for a Service Coordinator within the Brunswick Centre. You will work with a team taking a leading role in the delivery of support services across Kirklees and Calderdale for people with HIV, challenging stigma and improving outcomes.

The Brunswick Centre aims to be representative of the communities we serve and, as such, we would especially welcome applications from women, those from Black, Asian & Minority Ethnic communities, those with a disability, those with lived experience of the issues we work with and those who identify as a gender other than that they were assigned at birth (including non-binary and gender-fluid). 

Why you’d work for us …

• So you can use your skills and passion to influence change through the delivery of a new service contract, improving outcomes for some of the most stigmatised and marginalised people in Kirklees and Calderdale
• Gain experience, build your transferable skills and learn new ones
• Be part of an amazing committed team challenging stigma and inequalities

Our values and principles, services and achievements are detiled on our website.

‘One of the things I love about my role as a Coordinator for HIV prevention at the Brunswick Centre, is that I am contributing to really making a difference to people’s lives, it can sometimes be challenging, but it’s extremely rewarding. The commitment and enthusiasm of the whole organisation make it a great place to work’ Anne Glew, HIV Prevention Coordinator

What you’d get from us …

• Job security
• Training and development opportunities
• A generous annual leave entitlement, 31 day per year plus bank holidays
• 6% pension contribution
• An employee health plan, helping with the costs of dental, optical treatments etc
• Access to staff counselling
• Perbox Employee Benefits - 1000+ deals and discounts
• Travel expenses
• Flexible and hybrid working
• Earn between £24,982 - £25,991 per annum

Peer Mentor Coordinator

Location: Hybrid Working; Office in Islington and across 8 WiSER boroughs/home working

Salary: £33,500 -£35,000

Hours: 37.5 hours per week

Contract: Fixed Term to 31st March 2023

Vacancy Reference: S121

Closing date: 23/05/2022, 5pm

Interview date:  26/5/2022

Solace is an innovative, exciting, grassroots charity working across London. Our purpose is to bring to an end the harm done through domestic and sexual violence to all survivors, particularly women and children. Our work is holistic and empowering, working alongside survivors to achieve independent lives free from abuse.

About the Service

The WiSER Project (Women’s Safe Engagement and Recovery Project) began in April 2018 and has had year on year funding since then. WiSER is in its fifth year and we work across 8 London Boroughs. The service provides an intensive outreach intervention and model of support for women experiencing VAWG and severe and multiple disadvantage. The service aims to improve outcomes across the following key areas of clients’ lives: access to support and services, health and safety, economic wellbeing, opportunities to enjoy and achieve.

In 2020 the WiSER Project expanded its service offer and piloted a peer mentoring strand. The peer mentoring work was a success and we are into year 3 of the service.

About the Role

The Peer Mentor Coordinator will oversee and develop the Peer Mentor Service. The role involves recruitment, training and supervision of peer mentors with lived experience who will go on to provide support to WiSER service users. 

About You

Ideal candidates will be able to demonstrate an understanding of, and vision for the establishment of high-quality peer-led mentoring services and models of support with the ability to plan and over-see all avenues of development.

You will be able to demonstrate knowledge of the intersection between domestic abuse and multiple disadvantage and have experience of working with people affected by severe and multiple disadvantage: homelessness, substance use, mental health issues, insecure immigration status, prostitution and offending behaviour.

Solace Women’s Aid values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applicants from black minority and ethnic communities.

The role is responsible for providing a reliable presence within our office, and to be the first point of enquiries for members of the public. In addition to office and training centre tasks, the role will be responsible for supporting Project Managers to oversee the smooth delivery of our projects. As a team player, you will be flexible and dynamic, happy to jump into busy projects and apply your organisation and communication skills to help solve problems and improve efficiency. 

On a typical day, you might: answer customer enquiries and direct them to the relevant department/team, support a Project Manager with booking an instructor for an upcoming Cycle Training Course, input feedback data into the CRM, print certificates for participants, send confirmation emails to participants, attend and contribute to the weekly Operations Meeting.

As we continue to scale our offer to corporates and businesses we require people who will focus on quality delivery, providing a professional service, while acting as an ambassador for the whole of Bikeworks.

Are you impatient to financial hardship? Do you believe that the people experiencing financial hardship know best how to end it? Are you an organised person, who likes problem solving and helping busy teams work efficiently? Then we want to hear from you.

Turn2us is a charity that gives people information about what benefits and other financial support they can access, gives money in the form of grants, and works to break down the barriers that cause financial hardship, including racism, gender inequality, classism, ableism, and homophobia.

Turn2us is looking for someone to fill an important role in the Finance and Resources directorate that will help ensure continuity of service and support to all Turn2us staff, from providing them with the equipment and information they need when they first join, to responding to any IT issues they are having, as well as maintaining an office space that supports everyone’s needs.

The officer role will work alongside the Head of IT in delivering improvements and introducing new tools and processes that can help Turn2us staff with their work. This role will also be responsible for producing and maintaining staff training materials, and configuration of existing and new applications, among other activities aimed at maintaining a level of service to staff.

We want to hear from candidates who are passionate about social justice and who want to make a positive difference to the lives of people struggling financially, while being ambitious with their own personal growth and working hard to achieve their goals.

Turn2us is an equal opportunities employer and welcomes applications from members of all communities. It is committed to equality of opportunity, inclusion and diversity. We encourage and welcome applications from all parts of the community regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Turn2us wants to enable an environment where everyone is kept safe from harm and can thrive. We are committed to safeguarding everyone involved in our charity and the work we do. You can read a safeguarding policy on the Turn2us website.

If you join us at Turn2us, you will start on 25 days annual leave per annum (prorated for part time workers). Each year in the month you joined, you will receive additional years leave up to a maximum of 30 days. On top of this you will receive bank holidays. The charity also offers 2 volunteering days per year to allow staff to gain experiences and skills outside of work for example at a food bank or becoming a trustee at another charity.

We offer flexible working patterns, both in terms of hours and remote working.

The closing date for applications is 11:59pm, 3rd Jun 2022.

The Atlantic Salmon Trust is a leading salmon and sea trout conservation charity that seeks to improve the freshwater and marine populations of Atlantic salmon and sea trout from catchments flowing into the Atlantic Ocean. It is based in the UK but has a reach and reputation that extends around the fisheries world.

The Trust is looking to appoint an Office Manager to run and oversee the main office functions. It is a crucial senior role for the Trust, so that it may deliver on its conservation aims and objectives, efficiently, safely and with the highest standards of good governance. As such the role will be the central point of contact, both internally and externally, for the Trust.

This exciting full-time and permanent role will be based at Battleby, in the heart of rural Perthshire.  The executive team at the Trust comprises the CEO, research teams, communications manager, finance and fundraisers, supported by a board of Trustees. The Office Manager will report to the CEO and will work as part of this small team dedicated to salmon conservation.

General Duties

The postholder will be responsible for the operation and management of the office function within the Atlantic Salmon Trust, whether at the head office at Battleby or for remote workers. This will include liaising with members of the public, staff and trustees on a regular basis. The prime functions of the office are to perform the charity administration, undertake governance and policy work such as data protection, organising events, procurement and supporting the fundraising team. For all of these functions people management skills will be key. The Office Manager will not be undertaking this work on their own but will be supported by the CEO, Communications Manager and Finance Officer.

Specific Duties

Central Co-ordinating Role

The Office Manager is the first point of contact members of the public and stakeholders have with the Trust. In addition the postholder will act as the central point of contact between staff members, supporting work schedules and travel arrangements.

As the first point of contact with internal and external stakeholders the Office Manager will have a good insight to the communication needs of the Trust and will work closely with the Communications Manager to ensure that the output is timely and appropriate.

Charity Administration

Like many organisations success in achieving charitable aims is dependent upon the efficient and strong operation of the administrative function of the office. A key role for the Office Manager will be the delivery and management of this function for the Trust. Key tasks will be:

• In partnership with the CEO, will be responsible for the governance reporting of the Trust, including filing at Companies House, Charities Regulator and ICO. 
• The post holder will be expected to attend Trust Board meeting and maintain accurate minutes of the meeting.
• Taking the lead on policy development in the areas of Health and Safety, GDPR and IT, supported technically by appropriate external advisors along.
• Supporting members of staff to deliver on their work objectives efficiently and transparently.
• Organising meetings and events, including admin support to the Missing Salmon Alliance, where requested.

Finances & Fundraising

Working with the Finance Officer and accountants the postholder will ensure monthly reporting of the Trust’s finances, along with the claiming of grants and awards.

The Office Manager will support the fundraising team as they will often be the initial contact for the Trust, along with event management support and ensuring that appropriate records of potential funders are maintained in the Customer Relationship Management database. Post holder will also be integral to the smooth collation, production and distribution of our annual auction catalogue.

Conditions of Employment

The terms of employment will be detailed in a contract and accompanying staff handbook, along with this job description.

The post is full-time and permanent in nature, based on a 37.5 hour working week. Whilst it is intended that this will take the form of a regular office working pattern there will be occasional needs to work the odd evening or weekend for events such as large scale fundraising events.

The Trust operates a hybrid system of working from the main offices at Battleby, which is located just north of the city of Perth in Scotland.

This is a senior post within the Trust and the remuneration package will be both competitive and reflect the skills and experience that the postholder brings to the role, along with an additional contribution towards a pension scheme. The Trust also operates a policy of continuous professional development and will help support the development of the career of the postholder.

Selection Criteria

The following are a set of criteria against which the applications from potential candidates will be appraised.

Essential

Excellent inter-personal skills with colleagues and members of the public.

Formal qualification in business administration and demonstration of post-qualification experience.

An understanding of the charitable sector and the governance responsibilities of such organisations.

Demonstrate the ability to take the initiative and manage a central office function.

Excellent knowledge of office systems and IT infrastructure with a view to supporting both office and remote staff.

Warm and positive attention to detail in with respect to communications and personnel.

Desirable

Sound experience in project and event management.

Experience of charities administration and internal policy development.

Demonstrate good procurement skills and financial awareness.

Good time management and organisational skills to support the executive team and office function.

This is an interesting and varied position, leading a dedicated team of staff and volunteers and working alongside the Trustees. The role requires good office management skills, the confidence to work on your own initiative and the ability to contribute to the development and sustainability of the organisation.

Excellent support is available to learn the specifics and a full job description and person specification is available on our website. The general skills and attitude you bring is of greatest importance to us.

This is a part time position, with flexibility of up to 30 hours per week. Our pleasant and well-equipped offices are in Oundle, but some remote working is negotiable. Benefits are excellent with a FTE starting salary of circa £26,500, a work place pension and 5 weeks holiday.  A salary review will be offered to the right candidate after 6 months and hours can be discussed if needed.

Volunteer Action runs a volunteer community car scheme and befriending service. Both support mostly older people. There are approximately 140 volunteers and a small part-time staff, with over 800 individuals registered for our services.

Applications by 23rd May 2022, preferable by email. Please apply in writing explaining how you meet these criteria and include a CV. 

We are proud to be partnering with London Nightline to find an outstanding part time Office Manager for 3 days per week (flexible days & working)

The Officer Manager will lead on the infrastructure, maintenance, security, administration and financial management to the charity to ensure the volunteers have the best possible environment from which to deliver the service. The Office Manager will also provide support to the co-ordinator in understanding charity finance and administrator.

One of the main responsibilities will be to hold responsibility for premises management, including liaison with landlord. The postholder will have to undertake office IT systems, including Office 365, CRM (Hubspot), website (WordPress with membership site MemberPress) and other platforms and tools as required. Another responsibility will be to monitor the organisation's expenditure and income and assist the Co-ordinator in their understanding of the accounts as well as to prepare quarterly management accounts for Trustees and simple year-end accounts for examination by our Accountants.

In order to be considered for this post, you will need to have demonstrable experience in a senior administrator or office management role. Also, must have experience of maintaining financial records and managing a budget as well as understand HR policies, and a commitment to inclusion and diversity. The postholder should have the ability to use Microsoft Office and have great communication skills. It is very important to be able to juggle competing workloads and priorities and to work to deadlines. The right candidate will be committed to diversity, inclusion and equality of opportunity. Also, will have ability to work flexibly to meet the needs of the organisation, including occasional evenings and weekends.

If you are interested in finding out more about this exciting opportunity, please apply by sending a Word copy of your CV.

Office Manager, Office Admin, London, Customer Service, Team Leader, £15.45 per hour, 12 weeks initially

Your new company

You will working for a research organisation run by a University, whilst funded by a government organisation in the heart of London.

Your new role

? Lead on day to day management of health and safety in line with respective guidelines;
? Building and maintaining a strong and effective relationship with the University Health and Safety team, working with them to ensure the organisation is compliant at all times;
? Responsible for the efficient, effective and professional working of the reception desk;
? Maintenance of the office to a high standard to ensure a corporate image is presented at all times. This includes all common areas, reception, meeting rooms and hot desks;
? To act as the first point of contact demonstrating a proactive and customer focused approach to problem and issue resolution;
? Contribute to the review of the new starter experience by proactively seeking feedback from key stakeholders and making recommendations for improvements and enhancements to the process to ensure it remains relevant and fit for purpose;
? Reviewing business processes and suggesting approaches to support continuous improvement;
? To share knowledge on own areas with members of the immediate team and colleagues across the organisation through processes including compiling instructions and guidelines and face-to-face discussion;
? Line management and development of the Business Support Assistants and the receptionist

What you'll need to succeed

? Proven experience of excellent self-management skills, including ability to deliver and work to deadlines, high motivation, efficiency, responsiveness, determination and resilience;
? Experience of managing the full employment lifecycle and workload of administration staff including recruitment, probation, appraisal, development and performance management;
? Experience of health and safety management;
? Proven ability to successfully manage several projects / initiatives simultaneously and to juggle competing priorities;
? Evidence of excellent customer focused communication and interpersonal skills;
? Proven judgement to take decisions without reference to others, as appropriate and to work independently;
? Experience of working within a team and of working collaboratively on project outputs;
? Ability to build, maintain and develop effective working relationships inside and outside the organisation;
? Evidence of strong leadership skills and ability to effect change;
? Available and willing to travel to Leeds

What you'll get in return
A 12 week contract based in the heart of London in a great location working for a reputable organisation. This contract has the potential to be extended

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If you have not been contacted, please assume you have not been successful

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Founded in 1903, Fauna & Flora International (FFI) is the world’s longest established international conservation organisation. Our vision is to create a sustainable future for the planet where biodiversity is conserved by the people living closest to it. We aim to do this through the conservation of threatened species and ecosystems worldwide, choosing solutions that are sustainable, based on sound science and take account of human needs. We have become a trusted entity in the world of conservation. Today FFI is active in over 40 countries.

FFI is seeking an experienced, enthusiastic and adaptable individual for the role of Office Manager. As a member of the Operations Team you will ensure the smooth running of FFI’s Cambridge headquarters (accommodating circa 160 employees), including responsibility for facilities management, UK health and safety and delivery of the Reception function. You will also have some responsibilities for our smaller offices in London and Edinburgh (accommodating 6 and 3 employees respectively), and sharing best practice for sustainable facilities management with our international offices around the globe

FFI is based in the David Attenborough Building (DAB) on the New Museums Site, where the University of Cambridge and nine conservation organisations have collaborated to create the Cambridge Conservation Initiative (CCI) – the largest grouping of nature conservation organisations and university researchers in the world. You will therefore not only deal with a wide range of individuals from FFI, including our members and supporters, our trustees and your colleagues in the UK and across the globe, but also your counterparts in the other NGOs and the central facilities staff at the DAB, as well as contractors, suppliers and our University landlords.

As the first point of contact for FFI, you will be friendly and approachable, confident and articulate. You will have excellent organisational and administrative capabilities, a proactive and pre-emptive approach to your work and well-developed prioritisation and time-management skills. Whilst working with minimal supervision, you will look to avoid problems before they arise, developing and improving office systems when needed and working to ensure that FFI’s head office provides a welcoming and efficient working environment for employees and visitors alike.

You will have good relevant experience in an office/facilities management role, or experience where you can demonstrate relevant and transferable skills. Excellent Outlook skills, and strong Word and Excel abilities are essential and previous use of Microsoft SharePoint also desirable. Knowledge and experience of health and safety in a UK office environment is a requirement of the role, whilst knowledge of, and an enthusiasm for, environmental and sustainability issues would also be particularly advantageous.

In return, the role offers the opportunity to work within an international, impactful and ground-breaking organisation, at the forefront of global conservation.  In addition, FFI offers a generous pension contribution, attractive annual leave allowance and life insurance. 

Our offices are located in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants.  Please note that whilst FFI is adopting hybrid working practices involving partial remote working within the UK where appropriate, it is envisaged that due to the nature of this role, it will be based full-time in the Cambridge office.

The closing date for applications is Sunday, 29 May 2022

Office and Facilities Coordinator

Section / Branch: Conservation and Curatorial
Location: Windsor
Contract / Recruitment type: Permanent
Starting Salary: Circa £28,000 dependent on experience
Hours of Work: 37.5 per week, over 5 days, Monday to Friday

It's pushing things forward whilst surrounded by a priceless past.

It's the sheer variety of challenges you'll face. And it's playing your part in helping millions enjoy magnificent sites and pieces of art. This is what makes working for our client so different.

Joining their diverse team, you will coordinate the effective running and maintenance of the offices and collection spaces in several of their sites.

With a broad oversight of daily operations, you will liaise with departments across the organisation to ensure efficient planning and delivery of redecoration and maintenance work.

You'll work closely with a number of internal stakeholders, including Curators, Conservators and Archivists, as well as external suppliers, researchers and members of the public.

No two days will be the same. You'll prioritise operations in a fast-paced environment, managing multiple requests and coordinating meetings and deliveries, as well as line managing an Administrative Assistant.

Taking the lead on Health and Safety planning and coordination, you will advise senior management on compliance issues and arrange workplace inspections, risk assessments and training, ensuring effective health and safety practices are in place.

As Data Protection Officer you will maintain confidential records and manage the central filing system for our client's library and archives.

And you'll always be looking for ways to improve and streamline their processes further.

You’ll be working to tight deadlines and the sheer range of requests will stretch you. Yet, in all that you do, you'll rise to the challenge and thrive in the unique surroundings.

About You

You already have significant experience in office management and administration, including administering budgets and taking pride in delivering the highest standards. Experience and/or awareness of health and safety requirements and implementation would also be advantageous.

With exceptional organisational skills, you'll know how to juggle a varied workload, and can adapt to tight deadlines and changing circumstances.

Being perceptive and resourceful you work well independently, and you'll be quick to assess issues, before finding solutions and reacting effectively.

With superb interpersonal and communication skills, you'll be at ease working and liaising with people at all levels.

You'll have experience using a range of IT packages, and be confident producing a range of documentation, correspondence and reports, always delivering with faultless accuracy.

You're a real team player and can work flexibly and collaboratively in order to support your colleagues.

This is your opportunity to use your proactive and service focused approach to deliver the exceptional.

Vacancy Closing Date: 05/06/2022, 23:55

You may have experience of the following: Administration Executive, Office Manager, Team Secretary, Administrative Executive, Administration Manager, Senior Administrator, Customer Service Manager, Administration Team Leader, Admin Executive, Senior Administrative Executive, Front of House, Facilities Manager, Senior Facilities Assistant, Facilities Coordinator, Coordinator, Office Coordinator, etc.

Ref: 133 054

We’re recruiting for an Office & Refurbishment Administrator (9 month fixed term contract) - join our team!

The Trust’s aim is to ensure that everyone, everywhere knows about the Holocaust and its lessons for today. In order to continue our vital work, we are expanding our dedicated team. We’re looking for someone with passion, drive, and determination.

The Holocaust Educational Trust team is made up of hard working, energetic people who are passionate about our mission to educate every person from every background in the UK about the Holocaust and its contemporary relevance. We believe that the Holocaust must have a permanent place in our nation’s collective memory. We work across the UK, providing a wide range of educational programmes.

As the Office & Refurbishment Administrator you would assist the Office Manager with the planned office refurbishment and set up of temporary offices. You will also assist staff working in temporary offices, onsite at the core office during the refurbishment and those working remotely by managing all of the administrative activities that facilitate the smooth running of an organisation.

This role is a fixed term role to help facilitate the office refurbishment, with as little disruption to the team as possible, and is an opportunity to gain experience of a large building project from start to finish.

The successful candidate will have the following skills/qualities:

• Excellent communication and people skills

• Ability to multitask effectively

• Strong organisational skills

• Proactive, self starter

During your time at the Trust, you’ll:

• Assist the Office Manager with finding temporary office and storage space

• Assist with the set up of the temporary office

• Work with the Office Manager to ensure the smooth running of the physical and virtual offices, including utilities, supplies, repairs and security

• After the refurbishment is complete, assist with the set up of refurbished office and the teams return

• Undertake IT troubleshooting and liaise with our external IT consultant to ensure the good maintenance and operation of the IT network

• Act as the central point of contact for telephone, email and postal enquiries

• Ensure that all filing, both paper and electronic, complies with our data protection guidelines.

• Provide day-to-day administration for the office, including maintaining office supplies and equipment.

• Assist with identifying and booking staff training.

 Like the rest of the Holocaust Educational Trust team, you will also benefit from:

• Flexible working – staff have the flexibility to work their contracted hours around the core hours of 10am – 4pm

• Annual leave - 22 days annual leave each year plus bank holidays, pro rata for fixed term contracts under one year

• Office Closure days - The office will be closed on the Jewish High Holy Days of Rosh Hashanah and Yom Kippur when they fall on a weekday. It will also be closed from Christmas Day, up to and including New Years Day.

• Pension - Following the successful completion of the probationary period, employees are automatically enrolled into our pension scheme.

• Private medical insurance – this is a taxable, opt in benefit.

• Sick Pay

• Life assurance -This benefit pays out 4 times an employees annual salary to their nominated person should they pass away during employment.

• Income Protection - Following the successful completion of the probationary period, employees are automatically enrolled into our income protection scheme that pays the employee 60% of their salary if they are unable to work due to long term sickness.

• Employee Assistance Programme - a confidential employee benefit designed to help you deal with personal and professional problems.

• Season ticket loans

The official closing date for this role is 10am May 5th 2022, please apply through the link below before this date.

This is a fantastic opportunity to be a part of a growing social enterprise supported by the best of British designers helping prisoners with their rehabilitative journey. Fine Cell Work is a charity which makes beautiful handmade products in British prisons, teaching prisoners high-quality needlework boosting their self-worth, instilling self-discipline, fostering hope and encouraging them to lead independent, crime-free lives.

We are looking for an enthusiastic, creative person with excellent communication skills and a passion for promoting social enterprise. You will need to demonstrate marketing training and/or experience with an interest in driving sales across all channels. The successful candidate must understand and be passionate about the work of the charity.

For the full job description and person specification please see the attached documents. Do visit our website for to learn more about what we do.

To apply please submit a covering letter and CV demonstrating how you meet the requirements of the role.

Core Job Purpose:

The Sales and Marketing Coordinator supports the Sales and Ecommerce Manager and Comms and PR Manager with all areas of sales (including pop-ups and events) and marketing including social media and is responsible for preparing and sending a fortnightly e-newsletter to our customer database and scheduling sales-related posts on social media.

Sales

1. Responsible for the management and updating of the e-commerce website (Shopify), ensure the charity information is up-to-date and support online sales.
2. Website management and merchandising, including creating any design changes, updating and creating content, implementing changes and all troubleshooting and testing.
3. Responsible for overseeing and facilitating the despatch of web sales including training of volunteers and ex-prisoners, who we refer to as apprentices, to support despatch.
4. Ensure all shipping requirements are met, keeping up-to-date with international shipping regulations.
5. Support the Sales and Ecommerce Manager generating the monthly sales reports and sales analysis.

Marketing

1. Responsible for preparing and sending fortnightly e-newsletters to our customer database.
2. Support the Comms and PR Manager with timely posts on the social media channels, managing engagement.
3. As being part of the design and marketing team, contribute to the 5-year marketing plan and product innovation pipeline, sharing creative input and insights based on customer data and analysis.​

Customer Service

1. Be the first point of call for customer queries, answering the phone and responding to customer queries via email in a helpful and timely manner.
2. Resolving any order fulfilment issues, making sure the customer experience remains positive.

Pop-ups and Events

1. Responsible for the day to day running and merchandising of pop-up shops (1-3 times per year of 2 to 4 weeks), including redesigning the window display and stock placement.
2. Working with the Volunteer and Programmes Coordinator to ensure we have enough volunteers to man shops.
3. Ensuring that sufficient stock is available at Fine Cell Work’s sales events (5/6 large events annually, with responsibility for approximately 8 small sales events).  As part of the sales and events team, sell our products and promote the work of the charity at events.

Job title: Work Experience Coordinator

Location: Remote working in Northern Ireland

Responsible to: Head of Engagement in Northern Ireland

Salary:  £24,000 to £27,000

Contract: Full-time, 37 hours a week

Closing Date:  Monday 30th May 2022 at 9 AM

Interview Date:  Week commencing 6th June 2022

Please note, if you do not provide a covering letter, your application will not be considered.

Although this role is based remotely, you must live in Northern Ireland. Please note, you may be required to travel to client locations in and around Northern Ireland; therefore, for some roles you should live within a commutable distance without impacting productivity or adding a substantive financial burden to the charity, to be successful in your application.

Why us?

Speakers for Schools is a dynamic, swift-moving and fast-growing charity. We are on a mission to support a million young people across the UK annually by 2023. Having taken the first steps on the road to achieving this, our team has grown tenfold in the past two years. This has supported growth in our employer network from 70 to 700 leading employers and 3800% growth in the number of work experience places offered during the same period.

We want to level the playing field, making sure that all young people can access inspirational opportunities and experiences to fuel their ambition.

We are united and unique in our mission to transform lives by raising the aspirations of millions of young people every year. Each year, 1,500 senior leaders, celebrities and industry experts deliver a difference by sharing their story with students in schools and colleges in every corner of the UK. We connect employers such as Disney, The Bank of England, Spotify, PwC and almost seven hundred others to communities to provide access to the top opportunities all across the UK. With us, you will be part of inspiring a generation to reach higher, broaden horizons and get equal access to the top.

To keep growing our charity and our impact, we need top talent and we are committed to treasuring, developing and supporting them to thrive within their roles. 

Speakers for Schools Values

PASSION: 

We are committed to levelling the playing field for young people across the UK, creating social mobility and tackling disadvantages.

AGILITY: 

We challenge our ideas of what is possible in order to better meet the needs of those we support. We are human, make mistakes, learn, evolve and adapt.

INTEGRITY: 

We act with empathy and bring our authentic selves to work every day. We value and respect the talent, time and intentions of those we work with.

COLLABORATION: 

We are one team with one mission and only by working together can we deliver better outcomes for young people. We support each other unconditionally and feel motivation in shared success as well as individual progress.

DIVERSITY: 

We know it takes people with different ideas, strengths, identities, interests, and cultural backgrounds to make our organisation succeed. We encourage constructive debate and critical friendship.

Role Summary

This role sits within our Engagement team and is crucial to the delivery of the charity’s programmes.

Key Duties / Responsibilities:

• Responding to enquiries from schools and students regarding questions about the application portal registration process and general troubleshooting 
• Helping with technical delivery processes using both our in-house software and that of external partners 
• End-to-end technical support for partners, schools, and students
• Enabling stakeholders in the delivery of work experience and charity programmes
• Data Management and CRM 
• Inputting new data, maintaining existing records and generating reports
• Responding to and managing stakeholder queries via email and telephone
• Supporting the delivery of charity programmes

Skills / Experience / Knowledge:

Essential 

• Experience in a similar delivery-focused role within a small, fast-paced organisation 
• Experience using Microsoft packages, including Outlook 
• Experience in using CRM software to achieve the tasks outlined above
• Good customer service skills that mean queries are answered professionally and clearly 
• Excellent organisation skills and ability to learn quickly to ensure smooth delivery processes 
• Flexibility and a willingness to get stuck in and help with any tasks the team require support for 
• Ability to clearly communicate with students to ensure they understand our processes and are able to access opportunities 
• Are sociable and confident and happy building and maintaining relationships with multiple stakeholders 
• Excel at organising their workload and enjoy driving work forward independently 
• Think strategically and can change tactics while still meeting larger objectives 

Desirable 

• Experience of working in programme support in education charities 
• Experience in using Salesforce
• Experience in supporting young people via charity programmes
• Experience in using Google Classrooms

Benefits offered at Speakers for Schools:

• 25 days annual leave plus bank holidays
• Morning of your birthday off
• Pension scheme
• 3 voluntary days per year
• Wellbeing programme
• Enhanced maternity/paternity/adoption package
• Subsidised office furniture
• CharlieHR perks
• Perkbox
• £500 a year training allowance

Diversity at our core

At Speakers for Schools, we are committed to encouraging equality and diversity among our workforce, and to eliminating discrimination. Our aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

We welcome applications from all, including those where employment has been affected by Covid-19 and those seeking to change careers. Diversity is at our core, join us.

Disability Confident Employer

Speakers for Schools are glad to be Disability Confident Employers. This means that if you have a disability and you meet the minimum criteria for the role you will be invited to interview.

Please note that in certain recruitment situations, such as a high number of applications and seasonal and high-peak times, Speakers for Schools may limit the overall number of interviews offered to both disabled people and non-disabled people.

We usually ask for a CV and covering letter to be submitted as part of the application process. However, we understand that this is not always accessible to everyone, so we welcome video and phone call applications as alternative ways to apply. For additional information or support, please contact us.

How to apply:

Please apply as soon as possible submitting your CV and a one-page covering letter which outlines your specific interest and ability to successfully fill this role, as well as your salary expectations and current notice period. Please note, that if you do not provide a covering letter your application will not be considered.  

Appointees are subject to a successful DBS check, as contact with young people is likely.

You must have the right to work in the UK to apply.

The Journey to joining Speakers for Schools:

The closing date for this role is Monday 30th May 2022 at 9 AM

Successful candidates will be invited to interview on the week commencing 6th June 2022. Please try to be available this week as alternative dates may not be possible.

Our new team member will start ASAP. 

If you have not heard from us two weeks after the interview date, please presume your application has been unsuccessful.

Contract: Permanent

Hours: 28 per week

Location: Hybrid – combination of home working and days in office.  You must live a commutable distance from the office in Monks Cross, York

Closing Date: 26 May 2022

Do a job that makes a difference

If you want to do a job that matters and you are looking for interesting and varied work in a friendly team, with flexibility for some home working and loads of job satisfaction - we have the role for you.

Based in York, Family Fund is the UK's largest charity providing grants for families raising disabled children.  

We are looking for a Volunteer Co-Ordinator to work in our Fundraising Team.  In this role you will develop and co-ordinate volunteering on behalf of Family Fund.

Duties include:

• Develop a compelling volunteer programme which serves the needs of teams across the organisation
• Generate appropriate volunteering opportunities and role descriptions based on the needs of the organisation and ensure that we operate best in class volunteer management practices
• Promote volunteering through recruitment and publicity strategies and campaigns.
• Recruit and welcome new volunteers to Family Fund providing an appropriate induction, managing and nurturing the relationships ensuring that volunteers are matched with the right opportunities.
• Be key point of contact and provide administrative support to volunteers, including development of structured volunteer engagement plans.

For this role you will need experience of recruiting and managing volunteers and supporters.  You must have an understanding of volunteering policies and support arrangements.  You must have great interpersonal and networking skills, in addition to an understanding of the barriers to volunteering and steps that can be taken to address these.

 In return, we offer the chance to be right at the heart of a supportive professional team, where you'll make a real positive difference to families in need every day. As a member of our staff, you'll receive quality training for your role, contributory pension, access to our employee discounts scheme, and the opportunity to work days from home with flexible start and finish times.

About us

Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark. We are a values based organisation, and we aim to show our values in all that we do. Read here how our staff display our values every day and click here to learn more about our staff.

Family Fund is committed to inclusion, equality and diversity, and we welcome applications from all parts of the community. We are a Disability Confident Employer and all disabled applicants who meet the requirements for the role will be invited for interview. If you have a disability, and are happy to let us know, please highlight this in your covering letter.

How to apply

When you're ready to apply email your CV with a covering letter to explain what skills and qualities you would bring to the team here at Family Fund.