Office Coordinator Jobs

The Operations Volunteering Experience Coordinator helps people with sight loss live the life they choose by ensuring volunteers in Operations-based roles are set up for success by preparing and training them for their role. Once in their role, they will support a positive volunteering experience by working to retain, further utilize and develop our volunteers in their role and wider into the Guide Dog family and community. Without our volunteers, none of our services would be possible. 

We currently have 2 roles available one would work across the two teams in Sheffield & Notthingham; and the other to work across the two teams in Atherton & Liverpool. A typical fortnight would include days working from the office, days in the community, and some home working. The role holder will manage the time and location of their working days.

For this role, you’ll work 35 hours per week, 9am to 5pm, Monday through Friday. Please be aware that this role may include some travel covering your region and work outside of your usual 9-5 working hours.

We offer a generous pension scheme, annual leave, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people.

More details can be found in the attached candidate pack and job description.

We reserve the right to close adverts earlier than the closing date.

Candidate requirements

To be able to fulfil this role, the skills and experience we are looking for in a potential candidate include;

Essential

• Experienced with CRM database use, including navigation, inputting, report building, and analytics.

• Experience of managing and supporting volunteers.

• Experience of implementing new working practices within a team.

• Demonstrable and up-to-date knowledge of good practice in equality, diversity, and inclusion. 

• Demonstrable and up-to-date knowledge of GDPR and use of Customer Relationship Management systems. 

• Relevant and up to date knowledge of safeguarding principles.

• Proven ability to plan and implement projects and programmes of work. 

• Demonstrable ability to problem solve and advise with complaints.

• Computer literate with an intermediate knowledge of Microsoft Office packages.

Desirable 

• Relevant qualification in volunteer management or equivalent. 

• Experience with Salesforce CRM database

• Facilitation and/or training skills.

• Experience of creating an inclusive work environment for people with a disability.

• Personal experience of volunteering.

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below. The candidate pack contains more information about this role & the recruitment process at Guide Dogs.

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply 

Applications need to be made using the online application form via our website on our jobs portal, accessed using the ‘apply’ button above. 

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. 

The system has a one-hour time limit. We would advise you to prepare your answers separately and then copy and paste into the online form once finalised. 

If any mandatory fields are missed, a pop-up box will appear at the top of the page advising which sections require completion.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

The Learning and Development Coordinator will be the organisation’s lead on learning and development, keeping up to date with developments in Citizens Advice and the wider advice sector, ensuring that programmes of learning and development are in place across the organisation and that there is consistency in the delivery of training across the various teams.

A fantastic opportunity to shape and deliver the organisation’s learning offering for all staff members.

A busy and dynamic role which includes interaction with internal managers, staff members and external collaborators

Flexibility is a key characteristic of all our posts and the post-holder may be asked to carry out other tasks consistent with the grade from time to time.

You will have:

• CIPD qualification or working towards
• PTLLS accredited qualification
• Experience of working within a Learning and Development team both coordinating and delivering training
• Proficient in the use of MS Office applications with the ability to undertake administrative tasks and create resources electronically

Benefits:

• Bereavement leave
• Casual dress
• Company pension
• Cycle to work scheme
• Health & wellbeing programme

CV Apply Accepted

We reserve the right to close the applications earlier if suitable candidates are found, so encourage early applications.

Job Description

The Jewish Museum London has undergone substantial positive change over the past year, moving out of our Camden site and moving to a ‘Museum without Walls’ model. With new leadership installed at both lay and staff levels and a consultation process about to begin for the development of a five and fifteen-year strategy the Museum is looking for a new member of the team to assist our new CEO, Sally Angel, as she works to deliver a new vision for the Museum.

Our museum is made up of passionate and expert staff and a collection of over 40,000 objects which are both accredited and designated with Outstanding status by Arts Council England. Our learning programmes hold multiple awards, and our visitor feedback is consistently very high, however, we have much bigger ambitions than our current success. The Museum is looking to expand, in space, in profile and in audience reach. We are looking for someone passionate about our potential to assist the CEO and the wider team as we move forward to the next phase of the Jewish Museum London.

Reporting to the CEO, the appointed candidate will have the organisational and administrative skills to ensure the CEO and SLT can efficiently run the Museum as well as provide general administrative support to the office.

The full application pack including responsiblities and personal specification is availble to view as a PDF or on our application page by clicking 'Apply'.

The role

Title: Volunteer Coordinator

Reports to: Head of People

Salary: £25,000 per annum, pro rata

Contract: Permanent, part time. 24-32 hours per week flexible across 7 days, onsite at Storyhouse

At Storyhouse, we are lucky enough to have over 180 volunteers. They are integral to our day-to-day operation and are the face of our visitor experience and support our teams across the organisation.

The purpose of this role is to provide coordination of all volunteer activity across the organisation and to support the Head of People with the ongoing management and future development of the volunteer programme.

You will form part of the People Team, which also focuses on Human Resources and Payroll.

You will be proactive in ensuring we have a diverse volunteer programme that is embedded across Storyhouse and is provided as a vital service to our communities.

Responsibilities

Administration

• Coordinate our 180+ volunteers, including maintenance of our systems, training records, and rota management
• Work with all departments to ensure volunteers are integrated and well managed when on shift in their roles
• Oversee and enact all volunteer policies and procedures, playing an active part of annual reviews and ongoing development of these key documents
• Manage the tone and style of communication with all volunteers, managing expectations and keeping them up to date on all Storyhouse news and opportunities
• Keep up to date with best practice and legislation in the volunteer sector
• Conduct regular volunteer surveys and establish routes for volunteers to provide feedback
• Other administrative tasks to support the People Team as required; as a small team, we all support each other.

Recruitment

• Proactively and innovatively manage all volunteer recruitment, creating a diverse pool of volunteers to support our work across the organisation
• Ensure relevant DBS checks are conducted and personal references are obtained, highlighting any concerns
• Support with the development and delivery of volunteer inductions
• Support the Head of People with the creation of volunteer opportunities that both support our teams and provide a first-class experience for the volunteer
• Process leavers relevant systems, monitoring the completion of exit interviews
• Audit & monitor uniform levels, issuing to volunteers, highlighting when stock levels are low

Training

• Maintain our online training records, ensuring volunteers have completed required training
• Assist with the organisation of in-house training by booking spaces, compiling presentations and relevant paperwork, or coordinate the booking of external training providers coming on-site as required

Programme Development

• Attend networking events, open days and recruitment fairs, representing Storyhouse and raising the profile of our work with volunteers
• Work with the Head of People to produce reports on the volunteer programme to the Senior Leadership Team, trustees and other stakeholders as required
• Develop relationships with our partnership organisations and wider networks to maintain and develop existing and new volunteer opportunities
• Work with Young Storyhouse to offer Young Leader graduates volunteer opportunities
• Work on volunteer incentives, recognition and reward schemes across the year

General

• Act in accordance with Storyhouse’s policies and procedures, and undertake any training as required by Storyhouse
• Act as a role model for other staff and contribute to the life of the organisation as a whole
• Carry out any other duties as may be required as part of the Volunteer Coordinator’s role

Skills & Experience

• Previous experience in a similar role working with volunteers, ideally in a visitor-facing environment
• Experience developing learning pathways for volunteers
• Experience delivering engaging training sessions to a wide range of audiences
• Experience creating positive team environments
• Experience networking and developing mutually beneficial working relationships
• Personal volunteering experience (desirable)
• High level of understanding of volunteer legislation in the UK (relevant qualification desirable)
• Excellent time management, administration, and planning skills
• Ability to problem solve and make decisions independently
• Ability to work to a high standard with personal and professional integrity, with a fair and unbiased approach
• Ability to form and maintain effective working relationships with colleagues, volunteers, service users, and third parties
• Strong level of IT skills, including Microsoft Office – particularly Excel
• Highly organised and methodical, with an excellent eye for detail
• Proven ability to handle confidential information with discretion
• Ability to act as an advocate for the organisation and articulate our core values

We are seeking an exceptional and experienced Operations Coordinator to work closely with the Chief Executive to lead and manage the operational growth of Black Minds Matter UK.

Operations Coordinator
Location: Flexible, must be able to work from our London office at least once a week and will be required to attend in person meetings and fundraising activities.
Salary: £32,000
Contract: Full time, 37.5hrs per week – permanent

This dynamic role is ideal for an experienced operations professional who can deliver strategic initiatives.

The Operations Coordinator will be responsible for implementing operational initiatives, working creatively to enhance efficiency and identify new opportunities. Reporting to the CEO, the Operations Coordinator will be a key member of Black Minds Matter UK’s team.

Key responsibilities and tasks of role:

• Develop and implement operational strategies aligned with organisational goals.
• Handling multiple email inboxes and correspondence.
• Scheduling meetings, appointments, and coordinating calendars across the departments.
• Managing files, records, and documentation for the operations team.
• Preparation of documentation within the HR scope, such as appraisals.
• Preparing reports, presentations, and other documents.
• Management of storage unit based in London and of inventory
• Managing Beacon inquiries, ensuring they are assigned to the appropriate person and responded to within our 48-hour response time.
• Managing recruitment and onboarding processes for all new recruits.
• Coordinate with the finance team to facilitate payments for vendors and sta requirements, such as purchasing work equipment and arranging travel accommodations if necessary.
• Foster relationships with external partners and service providers.
• Support CEO with diary and email management.
• Management of Health and Safety and Sta training.

Required skills and qualifications:

• Proven experience in the operations department or a similar role.
• Strong analytical and problem-solving skills.
• Excellent interpersonal skills.
• Knowledge of relevant industry standards and regulations including Health and Safety
• Ability to work under pressure and manage multiple projects simultaneously.

Our vision

A community of Black people, readily accessing mental health support, recovering fully from mental illness and thriving

Our Mission

We create and champion safe, and accessible mental health support with, and for the Black community.

Our Values

Community, Access, Safety, Healing and Change

Thank you for your interest in joining our team. We look forward to reviewing your application and discussing how your skills and passion can contribute to our mission of promoting mental well-being within the Black community.

Please note that the application deadline is Monday 14th October 2024.
We will review all applications and contact shortlisted candidates for further assessment and interviews.
Interviews: In-person in London- Monday 21st October 2024

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.

You must have the right to work in the UK.

This post is subject to a Disclosure and Barring Service (DBS) check.

At Black Minds Matter UK, we are committed to fostering an inclusive and diverse work environment. We encourage applications from individuals of all backgrounds, particularly those from Black and minority ethnic communities.

No agencies please.

About the job:

Earlier this year, we built a brand-new events function, and we’re looking for the final member to join this small but perfectly formed team of professionals (team consists of a Senior Events and Sponsorship Coordinator, and two Events and Sponsorship Coordinators).

If you have some events and/or sponsorship experience and are looking to develop your career in a friendly yet fast-paced environment, then this is the role for you. It’s a great time to join the team – we’re about to open bookings for two brand new conferences taking place in March next year and have many more events in the pipeline.

As well as working on our own events, you’ll support our presence at a packed calendar of sector events. There’s a lot to do, and that’s what keeps the job interesting - one day you may be on a site visit for a new event we’re planning, and the next you’ll be booking travel and accommodation for our senior leadership team to allow them to represent the ETF at an external conference.

The events function sits within a larger marketing team, so there are lots of people to meet and learn from. You’ll be busy, but you’ll also be able to develop your skills in a supportive environment where we encourage new ideas, celebrate our successes, and share our expertise and experience with each other. All of this as well as a range of benefits – think generous annual leave (plus extra at Christmas), hybrid working, access to a comprehensive staff wellbeing programme, volunteering leave and more.

(This role requires at least one day a week in the office in Victoria, London, and overnight stays as necessary to attend events.)

Your profile

To  assist in coordinating and project managing a varied portfolio of events, including an annual member conference, internal staff events, roundtables, and a range of face-to-face and online events as well as overseeing the ETF’s presence at sector trade shows and conferences. 

To work with the events manager to proactively seek impactful speaking and sponsorship opportunities to help build the profile and raise awareness of our work within the FE and Skills sector. 

To track the events budget, including regular reporting and tracking on spend. 

To produce corporate display materials and collateral for events, giving consideration to sustainability, and working closely with the marketing team to ensure brand guidelines are upheld. 

To contribute to the quality review process for contract-specific events.

The successful candidate will have:

• Excellent organisational skills; able to demonstrate capability in multiple task management, prioritise workload and evidence of success in delivering outcomes to agreed timescales and tight deadlines.
• Strong IT Skills, Microsoft Office packages (word, PowerPoint, Excel and Outlook)
• Solution orientated – problem solver, flexible, adaptable & resilient
• Strong interpersonal skills with the ability to communicate and work effectively across teams and with a variety of people both interview and external to the organisation.
• Experience of project managing activities or events from inception to delivery
• Good attention to detail with the ability to monitor, review and support tasks.

If you would like to receive a full job description for this role, please click here. 
 
 If you are an exceptional candidate who would like to make an impact and enjoy working in a vibrant and cooperative environment, we will welcome your application.
 
 Applicants should apply by submitting a CV and cover letter (2 pages maximum), outlining how you fulfil the requirements of the person specification.

Information

• Starting Salary: £30,850 per annum to start, with service and performance related progression
• Contract type: Permanent
• Location: London, Victoria/Hybrid (the role requires at least one day in the office in Victoria)
• Deadline for applications: Midday 4th October 2024 (ETF reserve the right to close this vacancy earlier than advertised date).

Benefits
•    Generous holiday entitlement (30 days, excluding Bank Holidays)
 •    Pension Scheme (Employer = 6% / Employee = 2%)
 •    Life Assurance (4 x basic salary upon death)
 •    Employee Assistance Programme
 •    Staff Training & Development
 •    Work-life balance policies / Flexible Working / TOIL
 •    Volunteering leave - 5 days in total – 3 days paid, 2 days unpaid
 •    Generous sick pay
 •    bYond earn up to 15% when you shop at over 80 UK retailers
 •    Extras Discounts - great savings over 100 brands including, M&S, ASOS, Nike and many more
 •    Flu vaccine vouchers

Role: Project Coordinator

Duration: Approx. 3-4 months (September to January)

Hours: 35 per week

Hybrid Working: 2 days a week in the central London office, with more time in the office during training.

Salary: £26K - £30K

Are you highly organised, tech-savvy, and thrive in fast-paced environments? We're looking for a dynamic Project Coordinator to join an education charity on a temporary basis, from late September until January.

About the Role: As the Project Coordinator, you’ll be the driving force behind the smooth operation of the digital education programme. From managing bookings and coordinating logistics to liaising with stakeholders and external suppliers, every day brings variety and responsibility. You’ll track programme expenses, update resources, and ensure seamless communication between educators, suppliers, and the team.

Key Responsibilities:

• Oversee programme booking system and process new requests swiftly.
• Maintain close contact with teachers, freelance educators, and colleagues.
• Manage the shared inbox, ensuring prompt and accurate responses.
• Handle logistics, liaising with suppliers and overseeing equipment maintenance.
• Track expenses, update templates, and compile participation statistics.

What We’re Looking For:

• Super organised with excellent multitasking and problem-solving skills.
• A confident communicator on the phone, in person, and via email.
• Comfortable using Outlook, Excel, and eager to learn new tech like VR.
• Understanding of budgets and sticking to them!
• Bonus: Knowledge of the education sector and school environments.

This is a varied role with room for creativity and collaboration. If you’re ready to jump into a dynamic role, working with a passionate team, apply today.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

As Fundraising Coordinator you will play a key role in Viva’s Fundraising & Engagement team, building relationships with and providing exceptional supporter care to our donors – including individuals, churches and community groups. Your high level of organisation, strong administrative skills and love of engaging with a variety of people will ensure that Viva’s supporters have an excellent and personalised giving experience.  Through all this you will play a vital role in supporting Viva’s core mission of effectively responding to the needs of vulnerable children around the world.

Your responsibilities will include:

• Supporter engagement – personally engaging with donors by email, letters, phone or in person
• Supporter care administration – ensuring accuracy in reporting and recording donations
• Coordination of Fundraising & Engagement team – supporting team communication and the Director for Fundraising & Engagement in team administration
• Operations and office support – ensuring Viva’s UK office runs smoothly

This role will suit you if you:

• enjoy engaging with supporters and building relationships
• are highly organised, thrive on accuracy and have a keen eye for detail
• are quick to learn and engage with systems and data, including financial software and information
• would love to join a welcoming, creative, supportive and international team

This is a full- or part-time role for Viva, located at our Oxford office in the UK with the option to also work at home: some working time will be needed in the office on a weekly basis but the exact split of office/home working time can be decided in conversation between the successful candidate and line manager.

Take a look at the full job description and person specification in the information pack and, if this is you, then apply today to be part of this incredible work, making a real and lasting difference for children.

The Development Coordinator is a new role created to enable the Worthing Theatres & Museum Development team to raise crucial funds that will support the organisation in achieving its ambitious goals.

WTM has recently undergone a significant fundraising review and a new strategy is now in place. This strategy reflects the organisation’s need to increase fundraised income over the next 3 years (2024 - 2027) to meet its ambitious creative and capital plans to deliver on its mission to offer transformative creative experiences for the community of Worthing.

The postholder will work closely with the Head of Development and Development Manager to deliver the ambitious fundraising strategy for WTM. They will be responsible for raising funds of up to £10,000 per application from primarily Trusts and Foundations and some local corporate partners, and supporting the team with operational tasks including financial processes, events and communications.

Main Duties, Tasks and Responsibilities

Fundraising and Relationship Management

● Manage relationships with Trust and Foundation funders giving up to £10,000 per year including ongoing donor stewardship, reporting writing, crediting etc.

● Secure new income by applying for grants and funding of up to £10,000 to support a range of WTM projects from Trust and Foundations and from local businesses including researching trusts and businesses, identifying suitable projects within the WTM portfolio to apply for, writing bids etc.

Development Operations and Support

● Lead on supporter crediting for the department ensuring that all supporters are acknowledged in relevant digital and print materials across the year.

● Act as day-to-day point of contact for the Development team’s use of the Spektrix database ensuring best practice.

● Work with the Finance team to monitor Development income on a monthly basis and report back to the Head of Development and Development Manager.

See attachment for further responsibilities 

We are seeking a Coordinator to deliver our Choose Geography programme of work.

Coordinator – Choose Geography
Location: Kensington, London
Contract: Permanent
Hours: Full Time
Salary: £34,288 - £37,150 depending on experience and qualifications

Attendance at the Society’s office in Kensington, London is a requirement for a minimum of two days per week (usually Monday and Tuesday, but days may vary depending on event commitments) and additionally as required. Working from home on other days is possible with agreement from the Manager: Educational Professional Support. Full-time remote working is not available for this role. Some travel, in the UK, will be expected.

The Role

This is a new role within our established Education Team, and it will focus on working with schools and teachers to promote geography as a useful and relevant subject to study, and provide guidance and support for school-based geographical careers education and progression through GCSE, A Level and on to university.

This is an exciting opportunity to take forward the Society’s work in this area in a new and innovative way and will involve extensive work across not only schools but also into higher education and the professional geographer community.

The role is ideally suited to someone with a good understanding of working with schools and teachers, who understands what teachers want and need from careers education support and can work effectively with external stakeholders to ensure opportunities are made available to all. The person in this role will have a good knowledge of the types of career areas that geographers work in and will understand the ways in which the higher education and professional communities can contribute to careers and progression support in schools.

The Society

The Royal Geographical Society (with the Institute of British Geographers) is the learned society and professional body for geography and geographers. It is also a charity and a membership organisation. The Society was founded in 1830 and has been one of the most active of the learned societies ever since. It was pivotal in establishing geography as a teaching and research discipline in British universities and continues to play a key role in geographical and environmental education.

There are a range of benefits at the Society which include the following:

• 35-hour working week with core working hours between 10.00am and 4.00pm.
• Flexible working arrangements are available with a mix of office based and home working.
• 25 days annual leave per annum, pro rata, plus public bank holidays.
• Society closure between Christmas and New Year, in addition to the basic annual leave allowance.
• Pension scheme - 3% employee, 7.5% employer.
• Group Life Assurance at four-times basic annual salary.
• Corporate eye care vouchers.
• Cycle to work scheme.
• Free 24-hour Employee Assistance helpline with available counselling support

Closing date: noon on Friday 4 October.

Interviews will take place on Friday 11 October at the Society in London.

We intend to notify shortlisted candidates within a week of the application deadline.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The Society is committed to equal opportunities and values diversity in its workforce.

No agencies please.

Introduction   

Nightingale Hammerson cares for over 250 residents, tailoring our approaches within our residential, nursing, dementia, respite, and palliative care teams. We are enormously proud of our homes, with our South London home, Nightingale House, rated 'Outstanding' and our North London home, Hammerson House, rated 'Good' by the Care Quality Commission (CQC), in its first year of opening. 

As our Intergenerational Care Coordinator, you will lead the intergenerational care strategy, organising events and building connections across generations. You'll collaborate with schools, community groups, and Jewish organisations, while designing lesson plans and contributing to educational projects. Your work will have a positive impact, promoting our values and enhancing lives. 
 
What will your typical day involve? 

You will lead the intergenerational care strategy, working with Nightingale Hammerson teams and external stakeholders. Key tasks include organising intergenerational events, creating spontaneous engagement opportunities, and fostering communication with Jewish organisations, synagogues, schools, and community centres. 

You'll produce reports to show the impact of the programme and contribute to educational and research projects. Impeccable customer service is essential, as you'll welcome visitors and ensure a positive experience. Additionally, you'll develop departmental processes to improve efficiency and promote Nightingale Hammerson’s values. 

You’ll also handle telephone and email enquiries, maintain strong working relationships, and occasionally support evening and weekend events. 

Who are we looking for? 

The ideal candidate will be educated to degree level or equivalent, with a Diploma in Intergenerational Care and Education being essential. They must demonstrate a willingness to have a positive impact on people’s lives, possess excellent communication skills with a kind and caring approach, and have a strong understanding of Jewish culture and way of life.  
 
Essential skills include literacy and numeracy for producing written materials and statistical information, alongside excellent IT skills, particularly in Word, Excel, PowerPoint, record systems, and video call programmes.  
 
Flexibility to meet service needs and the ability to work independently without constant supervision are key.

Experience in healthcare or educational settings is required, along with experience in leading or coordinating groups. The candidate should have experience designing lesson plans, and while experience in leading intergenerational engagements is desirable, it is not essential.

What is in it for you? 

• Car parking on site (Nightingale House) 

• Transport from East Finchley Tube Station (Hammerson House) 

• Access to the Apples and Honey Nightingale preschool and daycare on-site (Nightingale House) 

• A friendly, supportive, team working environment 

• Highly competitive rates of pay 

• Training & development opportunities  

• Flexible working patterns 

• 25 days including bank holiday annual leave, increasing over time 

• Subsidised staff restaurant (Nightingale and Hammerson House) 

• Refer a friend bonus scheme (T&C applied) 

• Cycle to work scheme 

Hours 

Full-time 37.5 hours a week 

Salary 

£31,000 - £34,000 (FTE) per annum 

Apply Now 

If you meet the above requirements, we’d love to hear from you! 

It’s also very important to us that as well as meeting the job description, you can bring a wealth of experience and qualities that make you ideal for working with the elderly on a daily basis. 
 
Values
 
Embrace and embody our core values of Compassion, Respect, Excellence, Dignity, Integrity, and Teamwork. 

Agencies 

No Agencies, please. 

Safeguarding 

Our positions are subject to Enhanced DBS Disclosures, which will be completed upon successful application. All applications will be handled individually, following our policy and organisational requirements. 

Sponsorship 

This role is not at or above RQF Level 3 and therefore is ineligible for sponsorship under the UK's Points-Based Immigration System. 
Please do not apply if you require sponsorship. 

Diversity 

We champion diversity, and we understand the importance of our people representing the communities and residents we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. 

• This is an opportunity for you to make a real difference to the lives of Carers in Wales. You will have a supporting role in a national project between Carers Wales and Carers Trust Wales.

• You will focus on working with institutions delivering health care training and CPD for health care professionals in Wales, developing resources to promote carer awareness for health care professionals and improve unpaid carers’ experiences in health care.

• You will take a proactive approach to project support, working collaboratively with colleagues across Carers Trust to deliver against project aims, ensuring that carers and other key stakeholders are able to inform, shape and support the work of Carers Trust Wales.
  
  Interviews for this role will be rolling and we reserve the right to close the role early.

Grandmentors Wiltshire Project Coordinator

Permanent Contract
Job Ref: V515
Hours/Days per week: 17.5 hours per week – (Flexible days/hours)
Salary: £12,500 plus attractive employee benefits package
Start date: ASAP
Location: Home or Office based within Wiltshire
Closing date: 22nd September 2024
Interview date and Location: W/C 30th September 2024, Teams

About the role

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues.  From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great.  And we won’t stop until everyone in the UK has the opportunity to thrive. 

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK.  We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England.  We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

This is an exciting time to be joining the team.  We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business. 

Grandmentors

Grandmentors is a national volunteering programme where older volunteers (aged 50+) use their lifetime of skills and experience to support and mentor vulnerable young adults leaving the care system. These young adults often need a guiding hand and role model to support them to find work, continue their education or begin training – ultimately giving them the skills and self-belief to lead successful and independent lives.

Volunteers meet with a young adult regularly to boost their confidence and work towards goals, which are unique to each person.

Role Purpose

We are recruiting two part-time Project Coordinators to effectively deliver all aspects of our Grandmentors project in Wiltshire, ensuring it achieves its aims, objectives, outcomes, and targets. The postholders will work alongside teams within Wiltshire Council and with local volunteers to ensure that we improve the lives of care experienced young people (aged 16-25) through the unique power of inter-generational mentoring.

Key Duties & Responsibilities

• Effectively manage the service to ensure it meets agreed targets and millstones.
• Maintain effective relationships with stakeholders and local authority staff.
• Ensure volunteers are recruited, appropriately trained, and supported in their role; this will involve processing volunteer expenses, DBS checks and maintaining databases.
• Ensure regular communication between project staff and volunteers is maintained and that regular supervision for volunteers is provided.
• Work with your line manager to ensure project expenditure is in line with the budget.
• Maintain accurate records on all aspects of the project and submit data onto a secure system.
• Manage and maintain effective monitoring and evaluation records to capture impact and outcomes and ensure contractual compliance.

• To implement and maintain appropriate risk assessment management processes.
• Prepare impact and progress reports for both internal and external purposes.
• Develop relevant information to promote and raise the profile of Volunteering Matters locally.
• Promote and adhere to Volunteering Matters Equality and Diversity Policy and all other Volunteering Matters policies which relate to the work of Grandmentors.
• Contribute to joint working and teamwork across Volunteering Matters and your regional team.

Experience/Skills and Attributes:

In deciding who to shortlist and appoint to this post, we will be looking for evidence of the following skills, knowledge, experience and personal qualities.

Essential

• Experience working with or supporting young adults with the ability to motivate, enthuse and develop positive attitudes.
• Excellent communication skills and the ability to communicate appropriately and effectively with a range of stakeholders (including volunteers, local authority staff and funders).
• Strong organisational skills and the ability to prioritise a demanding and developing workload.
• Resilient, flexible with ability to work on own initiative as well as collaborating with others.
• A good, practical knowledge of safeguarding and risk assessments.
• Evidence of good administrative and IT skills.
• Understanding of and commitment to equal opportunities, data protection and confidentiality.

Desirable

• Knowledge/experience of the care system.
• Experience supporting/managing volunteers.

Qualifications

Relevant experience and values alignment is more important for this role than specific qualifications.

This role requires an enhanced DBS check which will be undertaken with the successful candidate before starting.

Location

The role requires someone based within Wiltshire. With a flexible working policy, the postholder can be based from home or within Wiltshire Council offices. The postholder will need internet access to enable remote working. I.T. equipment and infrastructure will be supplied.

Our Values & Way of Working:

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

Diversity & Inclusion 

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups. 

Disability Confident & Reasonable Adjustments: 

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact our HR team for more information. 

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History. 

Benefits 

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications. 

GDPR Statement 

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.   

We are seeking an experienced, flexible, self-motivated person who will work with the Home-Start team, training and supervising a team of home-visiting volunteers, peer Buddies and holding a caseload of families needing support. The role is based in our Watford offices with travel to families and volunteers in Watford, Three Rivers and Hertsmere. Home-Start is a leading family support charity, committed to promoting the welfare of families with at least one child under the age of 5. Parent volunteers offer regular support to families in their own homes, helping to prevent family crisis and breakdown. 
 

The ideal candidate will have:

· Experience of working face to face with families

· Good knowledge of safeguarding and child protection procedures

· Experience of recruiting, training and managing volunteers

· Skilled at delivering training

· Excellent interpersonal skills, experienced at working with a wide variety of people

· Good IT skills

· Ability to work on own initiative in a challenging environment

· A relevant qualification
 

Closing Date:  End of October 13th 

Interviews will take place w/c 21st October 2024