Office jobs in bilston, west midlands
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Do you have Salesforce skills or experience and passion for making a real difference?
We need someone with solid Salesforce technical skills who enjoys detailed data management work and wants to make a meaningful impact in the charity sector.
Join NASS as our Database Officer and be the technical backbone that powers our mission to transform the lives of people living with axial SpA - an invisible, often misdiagnosed inflammatory condition affecting the spine.
What Makes This Role Special
This role combines essential Salesforce administration skills with a hands-on data management. While you'll need strong Salesforce technical capabilities for system configuration, user management, and troubleshooting, much of your day-to-day work will involve processing and maintaining supporter data. We need someone who values both technical expertise and the precision required for detailed data work.
What You'll Do
Salesforce Administration:
- Manage Salesforce CRM including user management, permissions, system configuration, and security
- Deploy updates, maintain custom fields and flows, and ensure data integrity
- Monitor system performance and troubleshoot technical issues
Data Management & Processing:
- Process and maintain data from multiple external platforms and income sources
- Keep supporter records up to date including addresses, direct debit details, and preferences
- Conduct regular data quality checks, error correction, and reconciliation processes
Reporting & Analytics:
- Generate data reports and create dashboards for management and teams
- Extract and compile data for mailings, campaigns, and impact reporting
Technology & Innovation:
- Support implementation of AI integration (Dataro) and evaluate new Salesforce features
- Maintain platform integrations and support digital technology improvements
- Stay current with Salesforce updates and best practices
Support & Collaboration:
- Develop streamlined data entry processes and documentation
- Support colleagues with database queries and technical issues
- Ensure compliance with GDPR and data protection regulations
Who We're Looking For
We're seeking someone with strong Salesforce CRM administration skills, excellent analytical abilities, and experience in charity fundraising processes. The ideal candidate will have excellent Excel skills, understanding of data protection principles, and the ability to communicate effectively with colleagues across all departments.
For full details of all essential and desirable requirements, please download the complete job description and person specification.
Why Choose NASS?
Join an Established, Trusted Organisation: NASS is the only charity in the UK dedicated to supporting people living with axial SpA. We're a well-established organisation with a strong community focus, recently shortlisted for Medium Charity of the Year at the Third Sector Awards. We transform diagnosis and care for this invisible, often misdiagnosed inflammatory condition. You'll be part of a respected charity that campaigns for early diagnosis, works directly with the NHS to improve services, and builds an active community supporting thousands across the UK.
Competitive Benefits Package:
- Salary: £30,000 - £32,000
- 10% employer pension contribution
- 25 days annual leave plus 3 additional days between Christmas and New Year
- All bank holidays
- Remote or hybrid working with flexible arrangements
- Professional development opportunities and training support
- Employee assistance programme
- Sight tests and spectacle contribution
- Death in service scheme (3x annual salary)
- Full business travel expense reimbursement
Our Culture
In addition to a competitive salary and generous benefits package, we truly value our people. You'll become part of a dedicated team who are supported to use and develop their skills in meaningful work that directly impacts the lives of people living with axial SpA.
Commitment to Equality, Diversity & Inclusion
NASS is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
We particularly encourage applications from individuals with lived experience of axial SpA and from underrepresented groups in the charity and technology sectors.
How to Apply
To apply, please submit:
- Your CV highlighting relevant experience.
- A covering letter demonstrating your skills and experience, specifically addressing each key task and specification outlined in the job description.
Application Deadline: 3 September 2025.
Interview Date: 11 September 2025 (in person at our London office).
Contact Information
For informal enquiries about this role, please contact Justyna Potiopa or Dale Webb.
NASS is an equal opportunities employer. This appointment is subject to a 6-month probation period and receipt of two satisfactory references.
The client requests no contact from agencies or media sales.
Contract type: Fixed Term Contract
Hours: 35
Salary: £50,000 - £55,000 per annum depending on skills and experience
Driving Impactful Social Investment Opportunities in the West Midlands
Big Issue Invest is one of the leading social impact investors in the UK and we are looking to grow the level of engagement with the social impact sector in the West Midlands and other voluntary sector organisations looking to grow their impact.
To do this we are looking for a new Investment Manager to be our regional representative. You will be based in the region but have the full support of the nationwide investment team.
We are passionate in our desire to bring more investment into the region and to build on existing networks in the regional social sector. Therefore we need someone who shares this passion and has the knowledge and skills to be able to build networks and develop investment opportunities, all backed up by a strong knowledge of the issues that Big Issue Invest exist to address alongside the wider social investment market.
You will be working closely with the BII Investment Team and the Combined Authority to proactively source, connect to and assess new investment opportunities that meet our criteria for investment. You will also work closely with WMCA other co-investors, accelerators, networks, etc, to build and maintain a pipeline of impact driven investment opportunities and support the strategic development of the portfolio.
Other key tasks include financial risk and analysis and supporting the development and refinement of the teams investment strategy.
You will bring an understanding of the most pressing social issues of the region and ideas on how they can be addressed, including different investment approaches. You will also have experience developing business pro-actively through networking, events and engagement with stakeholders in the region.
A strong understanding of debt investments and SME/corporate credit analysis and a strong ability to build and maintain relationships with other sector intermediaries and the ability to make useful connections to support social organisations will be a key requirement for this role.
If this sounds like you and you are a supporter of our work then please see the attached Job Description for a fuller summary of responsibilities, skills, qualities and experience required for the role.
The role is full time and fixed terms for 2 years with a desire to make the role permanent.
We encourage and welcome applicants from all members of the community and particularly applications from those who are underrepresented in our sector – women in finance, people with disabilities, Black, Asian, or Minority Ethnic backgrounds, LGBTQIA, and from different socio-economic and educational backgrounds.
Big Issue Invest is part of the Big Issue Group which brings together media, investment and service initiatives under the one aim of creating solutions through enterprise, to unlock social and economic opportunity for the 14.5m people in the UK living in relative poverty to earn, learn and thrive.
The Big Issue Invest and Big Issue Group are strongly focused and striving towards equal opportunities and committed to promoting and enhancing diversity, equality and inclusion.
Salary and Benefits:
- Salary is in the range of £50,000 to £55,000 per annum.
- 25 days holiday plus bank holidays that grows incrementally service.
- Flexible working policy
- Hybrid working available
- Pension scheme
- Private Health care cover
- Enhanced Family benefits
- On-going learning and development
- Employee Assistance programme to support your health and wellbeing
- Blue Light Card Benefits scheme
Workplace details:
The role is based remotely with ability to travel across the West Midlands. Periodic meetings will take place at the West Midlands Combined Authority offices and office space is available either at WMCA or Big Issue offices in Birmingham. Occasional travel to the Big Issue offices in Finsbury Park will also form part of performing the role.
Closing date – 29th August 2025 (23:59pm). Please note that we may shortlist and interview before the role closes so please apply asap.
Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd and Big Issue Invest Ltd (our social investment arm) and Big Issue Changing Lives Community Interest Company.
REF-223016
Are you a successful volunteering or alumni relations professional looking for your next challenge? Do you have a passion for supporting graduates and enhancing the student experience? Are you looking to develop your career at a prestigious organisation?
We are looking for an Alumni Relations Manager to lead the alumni relations activity for Birmingham Business School. In collaboration with the College Alumni Relations Manager, the postholder will support the strategic aims of the Business School, College of Social Sciences and the Development and Alumni Relations Office (DARO) through the development, planning and implementation of a bold and innovative alumni volunteering programme for the Business School within the College of Social Sciences.
As part of the DARO team for the College, you will be based both within DARO and the College. As part of the wider volunteering team, you will deliver a range of volunteering opportunities for alumni, which support the implementation of the College of Social Sciences’ 2030 strategy, as well as delivering Birmingham 2030 targets. You will play a key role securing volunteers for a broad range of priorities within the Business School, including student experience, graduate employability, supporting international recruitment, and global brand and reputation. You will work with colleagues across DARO and College to bring alumni closer to the University to support philanthropic giving.
The role of Business School Alumni Relations Manager is responsible for the development, planning and implementation of an alumni volunteering strategy for the Business School. We are looking for a motivated team player with the ability to build relationships across a wide range of stakeholders, influence, project manage and make meaningful activity happen. If you are passionate about connecting people and helping to support the employability of students, this is the role for you!
We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.
Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme.
World-class research and outstanding global education





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Donor Care Specialists x 2
Responsible to: Head of Donor Care
Status: Full-time (40 hours per week), Permanent
Working hours: Two roles available: 10am-6pm or 1pm-9pm
Salary: £26k-£29k (dependent on experience)
Location: Birmingham (office-based)
Deadline for Applications: 6pm Friday 15th August 2025
Islamic Help is a UK-based international relief and development organisation that has developed rapidly since being established in 2003 and has provided support and assistance in 49 countries. Our programmes aim to help and empower disadvantaged communities in the UK and abroad; some of the key areas we work in are emergency response, WASH, education, livelihood and environment conservation.
As part of our continuing commitment to improve and enhance our relationships and communications with our donors and supporters, we are currently seeking 2 x Donor Care Specialists to join our team in our Birmingham office.
The postholders will be responsible for strengthening relationships with Islamic Help’s donors (existing and new) through exceptional communication, accurate data management, and proactive engagement to support fundraising campaigns and compliance.
WHAT WE OFFER
Islamic Help acknowledges that our employees are our most valuable resource. Therefore, we provide a variety of benefits aimed at promoting their professional growth, as well as supporting their mental and physical well-being, and maintaining a healthy work-life balance.
- Holiday entitlement of 30 days per financial year (for full-time roles; includes bank holidays entitlement – due to the nature of the role, you will be required to work on some weekends and bank holidays)
- Personal learning and development opportunities.
- Automatic enrolment into our workplace Pension Plan (option to opt out).
- Employee Assistance Programme for support with health & wellbeing, financial matters, and any other assistance.
- Free office car park for staff.
THE ROLE
The Donor Care Specialists will be responsible for communicating with our donors and supporters to raise awareness about, and fundraise for, our worldwide projects. Duties include, but are not limited to making outbound calls, answering incoming calls; handling callers’ inquiries and complaints; taking and accurately recording donations on secure systems; preparation and disbursement of feedback reports and other materials to donors.
KEY RESPONSIBILITIES
Donor Communication & Engagement
- Provide professional, empathetic, and high-quality service to donors via phone, email, and written correspondence.
- Make outbound calls to promote campaigns, process donations, and update donors on projects.
- Handle inquiries, complaints, and concerns promptly, adhering to service-level agreements.
- Identify and escalate priority issues or concerns to management.
- General support with administrative duties.
- Working with other Islamic Help departments to deliver an effective and efficient response to enquiries and complaints.
- To operate in accordance with and show commitment to the organisation’s mission, values, policies and procedures in all interactions.
- Cover team duties during peak periods and participate in training.
- Undertake any other duties required by your line manager appropriate to your position within the organisation.
Data & Compliance
- Accurately record and update donor information on secure systems.
- Ensure compliance with charity regulations, fundraising standards, and data protection laws.
- To act in a safe manner which safeguards the health and safety of yourself and others.
- To participate in all training workshops and take responsibility for your own learning and development.
Campaign Support
- Assist with annual campaigns (e.g., Ramadan, Qurbani, Emergencies), including preparation of feedback reports, proposals, and donor summaries.
- Flexibility to support team cover during critical campaigns.
- Collaborate with other departments to address donor needs efficiently.
- Quality monitoring, updating and distributing a variety of documents (Emails, letters, project proposals, feedback updates, donor summaries etc) to new and existing donors.
SPECIFICATIONS
Essential
- Minimum 5 GCSEs** (or equivalent), including Grade 4/C or above in English.
- A high standard of verbal and written communication skills
- Exceptional verbal and written communication skills – confident, articulate, and well-spoken.
- Demonstrable experience of customer service, donor care, or call-centre environments.
- Proficiency in IT systems and data entry with high accuracy.
- Familiarity with Microsoft Office
- Ability to handle complaints sensitively and resolve issues professionally.
- Professionalism, customer focussed with attention to detail.
- Able to multi-task, high organisational skills and prioritising of workload.
- Team player and positive attitude when working with others.
- Adaptable and flexible in working style.
- Problem solver.
Desirable
- Knowledge of Islamic principles and charity sector regulations.
- Experience of working in a multi-cultural environment.
- Commitment to Islamic Help’s mission and values.
About you
For us, it’s not just what we do, it’s how we do it. Our mission and values are important to us and we’re looking for people who will not only share them but live and breathe them.
Additional information
Safeguarding: We are an organisation that takes safeguarding very seriously. All staff will be expected to adhere to our policies, processes, and approach.
How to Apply
To apply, please email a CV and covering letter to us detailing how you meet the requirements for the role.
We regret that only shortlisted candidates will be contacted.
We are an equal opportunities employer and welcome all applications regardless of age, gender, ethnicity, faith or disability.
Note: Strong applicants may be contacted sooner, ahead of the closing date of 15th August 2025.
Islamic Help is a UK-registered charity delivering sustainable solutions that empower people in need across the world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraiser- East
c. £31,950 per annum
Full Time, Permanent, Home based. Required to travel, including visits to Fleet (Head Office) & to Regional Team meetings as required
The Talent Set is thrilled to partner with a leading national health charity as they recruit for a Community Fundraiser to cover the East region. This is a fantastic opportunity to join an award-winning organisation committed to driving change for those affected by serious health conditions. You’ll engage with individuals, community groups, regional corporates, and volunteers, boosting fundraising through strong stewardship and creative campaigns such as themed bake sales and sponsored walks. With your energy, creativity, and ability to build lasting relationships, you'll play a vital role in expanding grassroots support and raising essential funds to help accelerate progress towards life-changing outcomes.
Key Responsibilities:
- Develop and implement a regional community fundraising strategy, aligning with the charity’s wider objectives.
- Meet and exceed fundraising KPIs and contribute to overall annual income targets.
- Recruit, build, and maintain relationships with supporters, volunteers, and community groups to drive participation and fundraising.
- Recruiting, train, and manage a network of regional volunteers to support fundraising activities.
- Work with internal teams to identify and maximise regional fundraising opportunities.
- Use CRM systems to track supporter engagement and tailor stewardship strategies based on data insights.
Person Specification:
- Demonstrated success in a community, corporate, or events fundraising role, with a track record of achieving income targets.
- Skilled in recruiting, supporting, and engaging supporters in fundraising activities and initiatives.
- Ability to develop and deliver effective community fundraising strategies, identifying opportunities to maximise engagement and income.
- Confident and persuasive communicator, adept at building relationships with a wide range of stakeholders, including individuals, groups, and corporate partners.
- Able to manage multiple priorities, work independently, and adapt to a fast-paced environment while maintaining high attention to detail.
- Comfortable using CRM systems, Microsoft Office, and digital fundraising platforms, with the ability to analyse data to inform fundraising strategies.
What’s on Offer:
- Be part of a passionate, collaborative team working towards a vital mission. Home-based role with the flexibility to manage your own schedule, plus regular opportunities to connect with colleagues.
- Generous annual leave, enhanced sick pay, and a focus on employee wellbeing, including access to mental health support.
- Ongoing training and career development opportunities to help you grow within the charity sector.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
The Network Lead plays a central role in helping us achieve our vision to end the need for food banks in the UK. This is a varied, proactive and fast-paced role leading work to support our food banks to deliver a warm welcome, emergency food, and access to tailored support and advice for people experiencing poverty in communities across Northern Ireland, while we work together for long-term structural changes to tackle drivers of food bank need.
The role involves line management of Area Managers working directly with Food Banks, and the coordination of projects and partnerships to support food banks in our network to reduce the need for their services locally.
Role responsibilities
· Food Bank Support: Manage the delivery of support to food banks in Northern Ireland ensuring our community of food banks remain resilient and can provide a compassionate service to people in need of emergency food for as long as services are needed.
· Strategic Leadership: Coordinate the delivery of strategic programmes of work that are part of Trusell’s five-year strategy to end the need for food banks, including through developing and delivering Northern Ireland specific priorities.
· Projects and partnerships: Build partnerships with organisations to develop and build services and systems that help end the need for food banks in Northern Ireland, including with national government, elected representatives, churches, community organisations and research bodies.
· Team Leadership: Provide leadership, support, coaching, development, and line management to the area managers.
· Risk Management: Ensure consistent quality assurance of food banks across Northern Ireland, in line with the risk framework and support area managers to deal with complaints and manage food banks with high risks.
· Cross-organisational working: Act as a liaison between the area team, other teams within the Food Bank Resilience Programme, and other Programme colleagues, managing the flow of ideas and feedback to positive effect.
Person Specification
Technical skills and minimum knowledge:
· Confidence in representing Trussell with a range of stakeholders, including community and church leaders, civil servants and elected representatives, to enable the effective roll-out of the organisational strategy in Northern Ireland.
· Knowledge and experience of community development or local service provision and a good understanding of local systems of support relied upon by people experiencing poverty.
· Experience of managing projects and partnerships, from inception to evaluation, to achieve strategic goals.
· Experience of team leadership including line management and supervision, including dealing with performance issues and using coaching skills.
· Competent and efficient use of IT, including the main Microsoft Office programmes and database management.
Behaviours and competencies:
· Demonstrates a commitment to Trussell values and our vision and mission
· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds
· Role models inclusive behaviour, values and leadership
· Excellent communication and interpersonal skills, particularly listening skills.
· Confident, resilient and self-motivated team player
· Well-organised and able to juggle competing priorities.
· The ability to build effective relationships in contexts where Christian faith plays a major part, and in which people of all faiths and none collaborate to make a difference together.
The client requests no contact from agencies or media sales.
Are you passionate about inspiring a love of reading in children?
The Dollywood Foundation UK runs Dolly Parton’s Imagination Library in the UK, the worlds largest book gifting programme. Over the last 30 years the Imagination Library has delivered nearly 300 million books to children globally. In the UK we support over 60k children a month, delivering them a free book sent to their house every month.
The primary purpose of this new role is to increase registrations for the Imagination Library initially across London. This role will support our Local Programme Partners to reach families with whom they are not currently engaging.
Background
We have a steadfast belief that inspiring a love of reading in children can bring joy, love, and measurable individual, family and societal benefits. We are driven by Dolly Parton’s mantra that you “can’t put enough books into the hands of enough children”.
It is an exciting time for the Dollywood Foundation. We have recently received a new investment to allow us to scale our Imagination Library programme across London. As families across the capital become eligible for free books, we need to make every effort to ensure families know about the programme and sign up.
This role is integral to that plan, working with local authority and community organisations to spread the word about the programme. The role holder will need to be passionate about books and supporting children’s development. They will hold brilliant relationship building skills to engage local communities and overcome any barriers to families enrolling.
We are a remote team with no fixed office. While this role will be based from home, regular travel across London will be required. The role holder will need to be based in London or surrounding areas to allow for the frequent travel.
This is an exciting new role, joining a passionate and growing UK team.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About SOFT UK
SOFT UK is a national charity supporting families affected by Trisomy 13 (Patau syndrome) and Trisomy 18 (Edwards syndrome). We provide emotional support, information, advocacy, and community connections to ensure no family faces this journey alone.
Purpose of the Role
The Regional Engagement Officer (REO) for Northern Ireland will build and strengthen SOFT UK’s presence in the region. This includes supporting families, developing local community networks, enhancing relationships with healthcare professionals, and coordinating volunteer and fundraising activities to reduce isolation and improve support access for families affected by Trisomy 13 and 18.
Key Responsibilities
1. Community Engagement and Support
- Build meaningful relationships with families affected by Trisomy 13 and 18 across Northern Ireland.
- Develop and facilitate local support meetings, coffee mornings, and family gatherings.
- Provide emotional support, signposting, and information in line with SOFT UK’s values and safeguarding policies.
2. Volunteer Support
- Identify, recruit, and train new volunteers within the region.
- Provide ongoing guidance, resources, and encouragement to existing volunteers to strengthen their impact.
3. Healthcare Professional Engagement
- Develop and maintain relationships with regional healthcare providers to increase awareness of SOFT UK’s services.
- Encourage and facilitate referrals of families to SOFT UK by healthcare professionals.
- Share resources and information to improve understanding of Trisomy 13 and 18 among professionals.
4. Event Coordination
- Organise and deliver regional events such as awareness campaigns, remembrance gatherings, and local fundraising events.
- Support national SOFT UK events by promoting and representing the charity locally.
5. Fundraising and Awareness
- Assist with regional fundraising activities by promoting events, supporting local fundraisers, and identifying new funding opportunities.
- Raise awareness of SOFT UK’s mission through local networks, media, and community engagement.
6. Administration and Reporting
- Maintain accurate records of activities, contacts, and outcomes to report impact effectively.
- Work collaboratively with the national SOFT UK team, contributing to meetings, strategic development, and evaluation.
Person Specification
Essential:
- Proven experience in community engagement, outreach, or support roles.
- Strong interpersonal and communication skills, with empathy and understanding for families experiencing complex medical and bereavement journeys.
- Ability to work independently and organise time effectively.
- Experience in planning and delivering community events.
- Confidence in engaging with healthcare professionals and external stakeholders.
- Basic IT skills, including email, social media, and Microsoft Office.
- Commitment to SOFT UK’s mission and values.
- Willingness to travel regionally and work flexible hours where required (some evening or weekend meetings).
Desirable:
- Experience working within the charity or health support sector.
- Knowledge of the healthcare and perinatal loss support systems within Northern Ireland.
Additional Information
This role requires occasional travel across Northern Ireland. Mileage and travel expenses will be reimbursed in line with SOFT UK policies. The postholder will be expected to work from home and maintain confidentiality, safeguarding, and data protection standards at all times.
We are looking for someone who cares deeply about what we do and the people we serve and will be driven, as we are, to radically change people’s lives for the better.
Job title: Head of Finance and Resources
Hours: Full-time 37 hours / week
Location: Flexible working between home and a London office base (if reinstated). The organisation currently works fully remotely with occasional travel to London for meetings, as required.
Travel required: Occasional, quarterly travel to London for all staff away days, attendance at in person Trustee meetings (c.2-4 per year currently), and attendance at in person Senior Management Team meetings (c.4-6 per year currently).
Contract: Permanent
Salary: £55k - £60k
Benefits: 25 days annual leave, plus 8 bank holidays, 6% pension contribution
Reports to: CEO
Direct Reports: Finance Officer
Are you looking for a new challenge and want to make a meaningful difference in the lives of people with a visible difference?
Changing Faces are looking for someone with a strategic mindset, who will be a key member of the Senior Management Team and delivering on our two strategic goals:
- Everyone across the UK with a visible difference or disfigurement will have access to the support they need
- We will significantly increase everyone’s understanding and acceptance of visible difference and disfigurement, and reduce prejudice and discrimination
The new Head of Finance and Resources will have responsibility for a high-quality finance and business support service including managing HR, IT and facilities. We are a small organisation so you will need to be prepared to be operationally “hands-on”, and to work collaboratively and flexibly across the whole organisation to help enable our success. We are also always looking to improve our systems, and so the right candidate will also be passionate about continual development of processes to best meet the needs of the organisation and those we support.
Overall Purpose of the Role
- Responsible for leading and managing a high-quality finance and business support service encompassing IT, HR, and Facilities.
- To play a leading role as a member of the Leadership team to ensure Changing Faces achieves its strategic goals and vision.
- To continue the improvement in processes and systems within the Finance and Resources function to increase effectiveness, improve reporting, add value, and thereby reduce manual processes.
About Changing Faces
Changing Faces is the UK’s leading charity for everyone who has a mark, scar or condition that makes them look different (a visible difference). Being different in a society where there is such pressure to look a certain way is extremely difficult.
We provide unique practical, social and emotional support for people affected by visible difference; we challenge discrimination and campaign for a world that respects difference.
Our services build confidence and resilience – giving people the tools to manage their feelings, cope in different social settings, handle other people’s reactions or deal with life, education, work and relationships.
We won’t stop until everyone with a visible difference or disfigurement is supported and respected.
Equality and inclusion are at the heart of our mission and we are committed to creating a diverse and inclusive workplace. We are always looking for talented people from all backgrounds, including those with a visible difference or disfigurement, to join us. In line with our commitments to equity, we are particularly seeking applications from People of Colour / BAME and LGBTIQA+ people. We have a flexible working culture which, as a member of the leadership team, this role will play a leading role overseeing. We are open to conversations about how this could apply to this role.
If you share our commitment, bring the skills and leadership qualities we are seeking and are excited by our vision we’d love to hear from you.
Application Timeline:
- Closing date: 11th August 2025
- Short-listing: 12th August 2025 – 15th August 2025
- Interview dates: TBC
Please note that the above timelines may be delayed depending on the number of applications received.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
Providing support and promoting respect for everyone with a visible difference.
Debt & Welfare Benefits Adviser
Salary: £29,063 pa
35 hours per week, 25 days A/L + contributory pension scheme
Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all
As an experienced Debt & Welfare Benefits Adviser you will already have a background in providing effective, high-quality debt and welfare benefits advice to a wide range of clients in differing circumstance.
Based at our Newtown office with outreach work in other areas of the city, you will be adaptable with excellent communication skills, flexibility, and the ability to manage your own workload.
You will be joining a long established and professional Money Advice Team providing specialist advice with a holistic approach that covers all areas of debt and welfare benefit along with training to build and continually improve money management and financial capability.
This is a great opportunity to join a progressive charity making a real difference to people’s lives – see our website
For an informal discussion about the role call Theresa Gniadkowski
Previous applicants need not apply.
For an application pack visit our website or email us or write to Human Resources, Birmingham Settlement – Sports & Community Centre, 600 Kingstanding Road, Kingstanding, Birmingham, B44 9SH
Closing date for applications: Monday 08/09/25 at 5pm
Interviews: w/c Monday 15/09/25
Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cord is an international charity working to make peace a reality where people don’t have the freedom to exercise their rights. We work to build the relationship between those in power and local communities.
We believe that people flourish when all parts of society work together. Peaceful relationships make that possible. The simple act of talking begins a journey of growth which transforms mistrust, includes the excluded and turns adversaries into allies.
Cord operates in eight countries and implements programmes in the following areas:
- Empowering Women & Girls
- Accessing Fundamental Freedoms
- Climate & the Environment
- Economic Empowerment
- Supporting Stronger Societies
We are a small, committed team who love working together to make a huge impact. If you like the sound of us, then take a look at the recruitment pack and come and join our team!
About the Role
Are you someone who is passionate about seeing positive change in our world? Can you bring knowledge and creativity in designing innovative and effective peacebuilding programmes?
We are looking for someone to support our programmes and institutional fundraising with excellent writing skills, who is passionate about addressing the root causes of and inequalities caused by conflict. You will be someone passionate about the work Cord does and who can bring technical institutional funding expertise alongside peacebuilding knowledge to our small and committed team.
In this role you will lead the development of new programmes and institutional funding bids in line with Cord’s peacebuilding approach and 5 main programme areas. You will manage proposal submissions to Cord's key donors such as the EU, US State Department, GIZ, SDC, UN Peacebuilding Fund etc. You will be working closely with country teams to design and write proposals based on strong project designs developed in partnership with our local partners.
The role will also operate at a strategic level by managing Cord’s relationships with key donors and shaping how Cord communicates about its programmes and the added-value that Cord brings.
If you like what you read and are passionate about real and lasting change, come and join us and be part of the Cord story.
Application Instructions
To apply please send you CV and a covering letter that explains your interest in Cord and the role, and details how you fulfil the requirements of the role.
Please note: Funding for this position is contingent upon the successful award of external funding that is currently in process and expected to be finalised in Autumn 2025. Whilst the recruitment selection process will run concurrently, the official appointment of this role will take place after funding is officially secured.
This is a UK based remote role and applicants must have the right to work in the UK and the ability to travel to Coventry for team meetings.
The client requests no contact from agencies or media sales.
About Alzheimer's Society - who are we and what’s our mission?
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground-breaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
About the opportunity
It’s an exciting time to join Regional Engagement. We’re a growing team with big ambitions over the next five years. Success in your role will enable the Alzheimer’s Society to campaign for change, fund research to find a cure, and support people living with dementia today.
We have a fantastic opportunity for a Regional Fundraiser to join our rewarding and growing team. This is an exciting role, which would suit someone looking to build and develop their relationship fundraising or broaden their sector experience in a major national charity.
From multi-year partnerships and supporters, right through to managing volunteers and raising awareness in our communities, the team you join is talented, fast-paced and on a mission to create a world where dementia no longer devastates lives. The successful candidate will be able to deliver first-class relationship and account management, maximising retention as well as driving opportunities to secure new income within Herefordshire, Worcestershire and Black Country (from prospecting through to pitch development and delivery).
Our team have a wealth of experience and skills to support you, and being a team player is essential. Recruiting, managing, and appreciating the value of our supporters and volunteers is essential. You need to inspire and motivate them to develop lifelong support.
This is a home-based role with regular travel required across Herefordshire, Worcestershire, and the Black Country to engage with supporters. You may also be expected to attend occasional internal meetings at various locations across the UK, including our flagship offices in London, Birmingham, Warrington, and Belfast.
Please note that if you live outside the core area (Herefordshire, Worcestershire, and the Black Country), you will be responsible for covering your own travel expenses and time.
Applicants must reside in the UK and have the appropriate right-to-work documentation to be eligible for employment.
About you
- Experience in relationship and community fundraising or ability to demonstrate transferrable skills.
- Good understanding of budgeting and financial management
- Experience in identifying and acquiring new business opportunities.
- Experience in delivering excellent supporter stewardship and/or customer care.
- Able to analyse data and information to make decisions.
- Proven track record in achieving financial and non-financial targets.
- Ability to work remotely and independently and travel across an extensive patch.
Person Specification:
- Excellent verbal and written communication skills to interact with diverse stakeholders.
- Proficient in using Microsoft Office Suite and other relevant IT tools.
- Ability to work collaboratively and prioritise workloads effectively.
- Strong analytical and problem-solving skills.
- Exceptional organisational abilities with great attention to detail.
- A passionate advocate for the Alzheimer’s Society, with a strong commitment to making a difference.
- A self-starter with a high level of motivation and resilience.
Regional Fundraiser – Herefordshire, Worcestershire and Black Country
Closing Date: 4th July
Interviews: 8th August
Location: This is a home-based role, covering the following regions: Herefordshire, Worcestershire and Black Country
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about using your financial skills to make a global impact? At Emerging Leaders, we believe in unlocking potential and empowering individuals to lead themselves out of poverty. As our Finance Manager, you’ll play a vital role in ensuring the financial health and integrity of an organisation that delivers life-changing training across Africa, Asia, and Latin America. You’ll work closely with a diverse, values-driven team and contribute directly to our mission of transforming lives through leadership, financial literacy, and purpose-driven action. This flexible, part-time role offers autonomy, meaning, and the chance to do work that truly matters.
We are looking for a professionally qualified accountant (or qualified by experience) with financial management, audit, book-keeping and project-based accounting experience. Familiarity with charity finance or international development would be an asset, or this could be the role to enable you to move in to that sector. If you are a team player, proactive and detailed-orientated but also keen on the big picture we'd love to hear from you. Interviews will be on a rolling basis, early applications are encouraged.
Please submit your CV and a cover letter or introductory video explaining your suitability for this role.
If you are providing a video, include a link in the body of the message instead of attaching the video file (see job description document for additional details).
Applications deadline is Monday 18th August , 2025 at 17:00 hrs (BST). Interviews will be conducted on a rolling basis so early applications are encouraged
Unlocking the potential of people in vulnerable communities by empowering them with the mindsets, motivation and skills to flourish
The client requests no contact from agencies or media sales.
Delivery Officer (North)
£32,000-£34,000 (dependent on skills and experience) plus generous benefits
Location – Home-based with regular travel across a designated region and to our offices as required
We are the Football Foundation - the Premier League, the FA and government’s charity that delivers outstanding grassroots facilities, more and better places to play, transforming lives and communities where it is needed most.
To help us with this important mission, we are looking for a Delivery Officer for our North Region (covering Cheshire FA, Cumberland FA, Durham FA, Lancashire FA, Liverpool FA, Manchester FA, North Riding FA, Northumberland FA and Westmorland FA). As a Delivery Officer, you’ll play a key role in supporting the successful delivery of capital projects across a defined region – including 3G pitches, pavilions, grass pitch improvements, PlayZones and more. You’ll work closely with applicants and colleagues across the Foundation to help turn project ideas into reality, from early pipeline stages to pre-award.
You’ll provide first-line support to applicants, coordinate project records, and contribute to grant assessments – ensuring each project meets our standards and supports our strategic aims. If you’re someone who’s confident working independently but thrives in a team environment, we want to hear from you.
About the Football Foundation
Over the last 22 years, the Foundation has awarded more than 23,000 grants to deliver outstanding grassroots facilities across England worth more than £877 million. This year, the Foundation will be investing more money than ever into facilities across England and is committed to improving the experience of playing football for everyone.
Our goal is to unlock the power of pitches ensuring everyone has a great place to play regardless of gender, race, disability or place.
What are we looking for?
Someone with hands-on experience supporting or delivering capital projects, grants, or community programmes—ideally within a grassroots sport or community setting. You’ll have a solid understanding of the challenges faced by local clubs and organisations, and a passion for helping them succeed. Strong written and verbal communication skills are essential, along with the ability to produce clear, concise reports to support decision-making. Confident using Microsoft 365 tools and managing project records digitally. We’re also looking for someone who can effectively plan and prioritise a busy and varied workload, and who thrives in a collaborative team environment while building positive relationships with a wide range of stakeholders.
For full details of the role and requirements, please download our recruitment pack below.
What can we offer you?
The salary band for this role is £32,000 - £34,000 per annum, dependent on relevant skills and experience.
You will start with 25 days annual leave plus bank holidays (which increases after 2 years), plus additional time off to volunteer. We also offer a generous pension scheme (8% employer contribution), collective bonus scheme, free health care provision, a monthly gym subsidy, interest-free season ticket loan, death in service benefit and access to selected match tickets.
We are committed to helping our team members maintain a healthy work-life balance, so offer flexible working around core hours to help achieve that.
Equality and Diversity Commitment
The Football Foundation is committed to and values the principles of diversity, equality, equity, and inclusion. We strive to provide an inclusive and supportive working environment where all our team feel respected and supported in fulfilling their potential. We encourage and welcome applications from all, regardless of background and are particularly interested to hear from individuals belonging to under-represented groups including diverse ethnic communities, individuals with a disability and those from the LGBTQI+ community.
Should you need any adjustments to the recruitment process, at either application or interview stage, please contact us.
The closing date for applications is: Wednesday 20 August 2025 at 09:00am
First-stage interviews will be via MS Teams and are currently scheduled for w/c 25 August 2025.
Second-stage interviews are currently scheduled for w/c 1st September 2025 and will be held in-person at our offices, Wembley Stadium.
Job title: Therapies Assessor and Service Manager
Reports to: Head of Bereavement Services
Location: Dependent on location, flexible - Some home working with regular travel to areas of service delivery, and regular travel to 2wish Head Office in South Wales.
Qualifications:
- Hold a level 5 (or higher) diploma qualification in Therapeutic Counselling
- Hold a degree in relevant field, or demonstrate equivalent experience or a vocational qualification
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
2wish Cymru and 2wish:
2wish has been established since 2012 and has since grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.
We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
We were founded as a Welsh organisation providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage. In January 2024, we expanded into ‘phase one’ England, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. And in July 2025 we will expand into ‘phase two’ England, namely Merseyside, Devon and Cornwall, Wiltshire, Dorset, Hampshire and the Isle of Wight.
Context of role:
The Therapies Assessor and Service Manager will lead the development, coordination, and delivery of our support service for families, professionals and individuals affected by sudden bereavement. Working closely with the Immediate Support and Debrief Manager who is responsible for leading the immediate support and debrief service, you will be responsible for ensuring that our ongoing services are trauma-informed, consistent and delivered to a high standard supporting the complex and individual needs of those who have experienced profound loss.
This role will oversee the existing ongoing support service delivered across Wales and the expansion phases across England and will contine to grow the team as the charity expands. Services include counselling, complementary therapy, play therapy, support events, coffee mornings, wellbeing walks, online events and our beautiful respite house, Ty Uchaf. You will manage a team of nine individuals who are a mixture of full and part time roles. This is a unique and hugely rewarding opportunity to make a significant impact in the lives of suddenly bereaved individuals across our communities.
You will work closely with the Therapies Assessor and Service Manager and Children and Young People Service Manager to provide a holistic, joined up service to all who access our service.
Main duties:
- To manage the bereavement service including the operational delivery of our therapeutic service and ongoing support, ensuring the service is delivered consistently, responsively and to a high standard
- Monitor and maintain high-quality therapeutic support in line with ethical frameworks (e.g., BACP/UKCP/BAPT).
- Ensure client records, risk assessments, and service monitoring forms are accurate and stored securely.
- Manage referrals, assessments, allocation of clients, and waiting lists efficiently.
- To develop and oversee ongoing support services including coffee mornings, support events, our respite house and online support events, in line with budget and service delivery expectation
- To work closely with the Head of Bereavement Services to ensure delivery and growth of services
- To oversee the awareness raising efforts with our secondary referral partners across Wales and the two phases of England
- To oversee the service and monitoring tools and ensure we are actively gathering feedback and monitoring appropriately
Management:
- To lead, motivate and line manage the ongoing support team responsible for delivering our ongoing support service
- Manage a growing team, organise regular team meetings and set realistic but challenging objectives to further the work of the charity
- To carry our monthly supervisions and bi-annual appraisals with the Counselling and Support Outreach Coordinators and Support Coordinator
- To carry out bi-monthly case reviews with the Immediate Support team
- To produce weekly, monthly and quarterly reports to evidence activity and impact
- To develop and oversee a training programme for the team including mandatory and varied subject matter
General:
- To be responsible for organising own work agenda, time management and administration
- To show respect and sensitivity for the cultural and religious beliefs of families
- To undertake learning opportunities and seek them out for the team
- To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
- To attend weekend and evening community events in support of the charity as necessary
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
- Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.
This role is subject to a DBS check.
Salary: Starting salary of £32,000 per annum, with the opportunity for an increase through the annual appraisal structure.
Contract type: Permanent
Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.
Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).
Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Location: Dependent on location, flexible - Some home working with regular travel to areas of service delivery, and regular travel to 2wish Head Office in South Wales.
Additional benefits for our employees:
- An 'Employee Assistance Programme,' including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
- Auto-enrolment into company contributory pension scheme after 3 months service
How to apply:
Please return a CV and covering letter, or a CV and two-minute video, by email.
Closing date: Friday 15th August 2025.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as soon as possible. Only those shortlisted will be contacted for an interview. Interviews may take place prior to the advertised closing date.