Office jobs in mayfair, greater london
Join the award-winning Independent Society of Musicians in Central London as Director of Legal Services
Full Time and Permanent – Circa £70K depending on experience
The award-winning ISM is the dynamic, change making professional body representing musicians. With a current membership of over 11,000, the ISM is known for its legal support to its members covering a range of issues from intellectual property and employment disputes to contracts. We are also known for our campaigning work on issues from discrimination to Brexit and AI which can cross over into legal services.
The ISM is now looking for a Director of Legal Services to manage a critical part of how we support our members: namely our legal services. You will be managing our brilliant in-house team of lawyers as well as our external associated suppliers. You will also advise the ISM on business related legal issues, ensure policies and procedures are kept up to date and work closely with the External Affairs team particularly on areas which have a legal element such as the Employment Rights Bill.
The provision of legal advice to our members is a core part of what the ISM offers and it is vital that we deliver gold standard legal services, responding to the needs of our professional musician membership. You will be an excellent but practical lawyer able to manage a great team as well as suppliers and contractors. You will be proactive with strong problem-solving skills, great drafting and oral skills, keen attention to detail and good emotional intelligence.
You will be joining a professional staff team who are based in Bayswater, London. The role is full time, of which at least three days will be in the office.
For a full job description for this role please visit the vacancy section of the ISM's website where you will also find details of where to send your CV and covering letter.
Closing date is Monday 18th August at 9.30am. Interviews will take place face- to-face and applications generated by AI will not be considered.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
You’ll lead an established and growing team responsible for delivering exceptional supporter care, accurate income processing and the high-quality fundraising compliance. This is a hands-on leadership role where strategic thinking meets operational delivery. You’ll manage people, processes, platforms and performance.
You’ll have ownership of our supporter care operations, from frontline response-handling to behind-the-scenes processes such as income processing and fundraising team fulfilment. To ensure responses are accurate and on brand, donations are handled securely and in line with fundraising regulations and our supporters get the best experience from all these areas, thanking and fulfilment. You’ll also leads on supporting the wider engagement team with fundraising compliance, ensuring organisational processes and policies are fit for purpose and that all our fundraising marketing and gift aid audit trail is compliant long with organisational wide adherence to PCI DSS.
About you
In this role, you’ll need:
· A strong experience in a customer service leadership role, ideally within a fundraising or supporter care environment
· An excellent knowledge in fundraising compliance and assurance as well as adhering to regulatory compliance for gift aid and income processing including PCI DISS compliance
· Excellent communication skills, and you’re known for your empathy, ability to stay calm under pressure, and ability to build strong relationships across teams
· To be a strategic thinker who can balance operational detail with long-term supporter experience opportunities and manging risks. You’ll have a hands-on approach to problem-solving and a passion for continuous improvement
· To thrive on leading the team to achieve results through leading by example, mentorship and advocating for their needs
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now recruitment.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date
Monday 11th August 2025 at 9:00am
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Interview date
1st Interview stage: 18th and 19th August 2025
2nd interview stage: Monday 1st September 2025
We are recruiting for an Accounts Examiner. This is an opportunity to work for a growing team, working to support churches and Christian charities through finance and play a significant part in driving forward our mission and to continue to build our capability as a dynamic Accounts Examination Team serving a range of clients including churches and other Christian charities.
The role will involve the preparation and / or the examination of accounts which will be prepared in one of two formats – receipts and payments or accruals. The role holder will be able to work on their own initiative but also be an effective team player.
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
• Active membership of local church congregation.
• An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Can you make a difference to the lives of thousands of young people? Do you want to develop your career within a multi-award winning social enterprise?
WHAT WE DO
Our mission is to provide mental health support available to everyone, everywhere. Tellmi is a multi-award winning fully moderated, anonymous, mental health service predominantly for young people aged 11-25. The Tellmi app safely enables young people to talk about difficult things and encourages them to help themselves, by helping each other. Beneath an engaging anonymous peer to peer feed, Tellmi integrates the latest psychological research to promote the development of protective factors such as emotional resilience, empathy, social skills, stress management and coping techniques. Tellmi is commissioned by the NHS and Local Authorities across the UK and works closely with schools, CAMHS and VCSFEs.
The Tellmi app is free to download with premium features in commissioned areas. The app is available 365 days a year, 24/7 and our moderators, counsellors and therapists are available from 8:30am until 11pm everyday.
YOUR ROLE
Your role is to ensure the operation of the Tellmi Mental Health Service is safe and effective for all users. This role encompasses direct support for our users via the Tellmi app as well as behind the scenes management of operations. You will be one of the counsellors on call to respond to high risk posts during daytime working hours. You will manage the human element of our digital service including the users, moderators, counsellors, therapists and volunteers. You will take a keen interest in the wellbeing of our users and through curiosity and compassion ensure that they receive the best support that we can provide. You will succeed in this role if have experience of counselling, youth or social work and you are a good communicator who is able to win the trust of your team through compassionate accountability.
As Designated Safeguarding Lead (DSL) you will take primary responsibility for safeguarding and child protection within Tellmi. You will act as a point of contact for staff and volunteers, providing advice and support on child welfare and protection matters relating to our users. You will manage safeguarding concerns, liaise with external agencies especially in commissioned areas and ensure the company’s safeguarding policies are up-to-date and effective. Although an important responsibility the DSL element is a relatively small part of the overall role.
You will report directly to the Co-CEOs. We are looking for someone who is highly proactive, totally reliable and is eager to take the initiative to help us continually improve the service. We will expect you to enjoy learning and actively pursue continual professional development to ensure that you are fully up to date with the latest policies, regulations and guidance related to your role. You will be expected to share in the on-call remote support of moderators, counsellors and therapists in the evenings and weekends.
This role offers considerable opportunity for career progression as the business grows.
YOUR SPECIFIC DUTIES
Moderation, counselling and supervision (15%)
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Responsible for responding to high risk users during the day including emergency third party disclosures if required.
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Providing occasional cover for moderation or counsellors at any point during the operational hours.
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On call for ad hoc support of counsellors and therapists during evenings and weekends (typically three to four times a week).
Management and oversight of moderators, counsellors, therapists and volunteers (25%)
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Organise and manage rotas for moderators/counsellors.
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Process and monitor referrals for Tellmi Therapy.
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Performance manage and oversee quality control of moderators, counsellors and therapists.
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Maintain and develop guidance, training, policies and operating procedures (SOPs).
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Be the first point of contact for moderators, counsellors and therapists to support with operational issues and queries.
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Facilitate peer supervision sessions for counsellors and therapists
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Manage recruitment of new moderators, counsellors and therapists including identifying workforce needs.
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Deliver moderation, counsellor and therapist training.
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Provide strategic oversight and operational support for the SuperPeer volunteer programme.
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Provide occasional support with training of the SuperPeer volunteers.
Designated Safeguarding Lead (10-15%)
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Maintain a level 3 safeguarding qualification and other relevant CPD for both children and adults
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Ensure that all staff and contracted staff maintain the safeguarding qualification appropriate to their role.
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Have primary responsibility for safeguarding for children and adults across the company (users and staff).
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Maintain and develop the Tellmi Safeguarding policy.
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Be on call for urgent safeguarding matters.
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Identify, monitor and create support plans for complex Tellmi users.
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Be the named Caldicot Guardian (training provided if needed).
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Write safeguarding and incident reports.
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Liaise with the Service Delivery Contract Leads to determine how to share safeguarding information in commissioned areas.
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Create NHS safeguarding assurance reports and attend relevant meetings in commissioned areas.
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Undertake the duties of Patient Safety Manager for NHS contracts including attending relevant meetings, maintaining patient safety procedures and reporting patient safety incidents.
App operations (40%)
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Monitor for issues arising on the app and report as appropriate.
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Make use of data generated by the app to monitor and report on the general performance of the Tellmi service.
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Contribute to the management of the Tellmi Directory.
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Use knowledge of user behaviour and app operations to contribute to the development of the app.
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Line manage the Operations Assistant.
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Collate user feedback.
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Manage user accounts and permissions on the Tellmi platform.
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Contribute to the maintenance and updates of company policies.
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Respond to email queries from users and others.
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Manage and setup of in app Notices to users including Tellmi Therapy invites.
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Maintain strong working relationships with Co-CEOs, and other senior staff in order to ensure transparency and rapid response to arising issues.
Contract Support (5%-10%)
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Ensure that the app configuration meets needs of new commissioned areas.
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Ensure that Tellmi meets the quality requirements for the LLR ICB by creating the LLR quality report, attending quarterly review meetings and progressing resulting actions.
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Oversee quality reporting in future commissioned areas as required.
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Provide updates and insights to feed into the quarterly reporting to commissioners.
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Use knowledge of user behaviour to contribute to development of outreach and engagement campaigns.
YOUR EXPERIENCE, SKILLS AND CHARACTERISTICS
Essential
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Someone who has experience of delivering and managing a support service.
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Relevant qualifications in psychology, counselling or related field such as social work or mental health practitioner
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At least four years experience managing people in a relevant field
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Curiosity in people, processes and systems
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Some safeguarding experience
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Clean enhanced DBS
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Trustworthy
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Attention to detail/accuracy
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Compansionate
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Excellent standard of written and spoken English.
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Use of standard IT tools such as word processing and spreadsheets.
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Proactive and diligent.
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Organised and self-motivated to manage your workload effectively.
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Able to work independently.
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Happy to have a varied set of responsibilities and tasks.
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A team player who is willing to be brave, to try and able to learn from failure.
Desirable
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Previous safeguarding lead
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Familiar with Google Workspace tools (docs, sheets, etc).
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Familiar with Solution Focused Therapy
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Interest in health technology
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Experience in or knowledge of NHS mental health services or social care.
WHAT WE OFFER
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A degree of flexibility over working hours.
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Direct impact on our mission to improve the health and happiness of young people.
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Work alongside a highly creative and ambitious team.
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Performance reviews and opportunities to develop oneself in a multitude of different areas.
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Training in offering peer support, safeguarding, moderation and the Tellmi counsellor approach.
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A rare chance to work in a tech focused social enterprise which would highly benefit anyone with ambitions to become more entrepreneurial.
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An opportunity to experience different aspects of the business.
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Insight into a mental health support tool.
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Skill development.
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Additional wellbeing days.
WORKING HOURS, LOCATION AND TRAVEL
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You will attend our London office near Waterloo, London at least twice a week.
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Internal meetings take place either at our office near Waterloo, London or Spitalfields, London.
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Expenses will be covered other than for commuting to and from our offices.
Tellmi is committed to the safeguarding of unborn babies, children, families and adults. We aim to both protect users from harm and ensure that their right to confidentiality is properly upheld, in keeping with the law and good practice guidance. This role will involve obtaining an enhanced DBS check.
Transforming mental health outcomes for young people.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
God’s love in action is the core of our work at Mission without borders. We are an international network of Christians seeking to meet the spiritual, relational and material needs of marginalised people in six of the poorest countries in Eastern Europe. The National Director role is crucial to growing support for MWB’s work in the UK. We are seeking a spiritually and relationally mature leader with proven fundraising expertise, to develop the team, serve as the voice of MWB UK, and collaborate with the international team to implement strategic plans.
Salary: £65k - £70k
Location: 175 Tower Bridge Road, London SE1 2AG. Travel across the UK and abroad will be required at times.
Hybrid working is possible with an expected minimum of two office days per week
Team: c. 8 staff members
How to apply
Carnelian has been appointed by the Board to lead this search. If you would be interesting in exploring this opportunity, please apply here for a confidential discussion.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an inspiring marketing leader, who enjoys working within the charity sector, and is passionate about supporting service users? As Head of Marketing, this is a key senior role within a well-established charity, offering you the chance to lead a passionate and talented marketing team while shaping the future of the organisation’s digital and brand strategy.
Reporting directly to the Chief Executive, you’ll lead the strategic development and delivery of integrated marketing and communications plans that raise awareness, engage key audiences, and drive income generation in partnership with fundraising teams.
You'll be supported by a high-performing team, including a Digital Communications Manager, four Marketing Officers, and a range of trusted freelance contractors and suppliers.
We’re looking for a collaborative and dynamic senior marketing professional who is both strategic and hands-on, with a passion for purpose-driven work.
You’ll bring:
- Substantial experience in leading a marketing or communications team
- Proven ability to drive multi-channel marketing campaigns from conception to delivery
- Experience working within the charity sector
- Strong digital and content skills, ideally with experience overseeing a website relaunch
- Ability to manage multiple stakeholders, including trade and industry stakeholders
- Excellent people management skills with a motivational leadership style
What matters most is your passion for making an impact.
- Location: 5 days a week in the office, in Leatherhead, Surrey
- Salary: c£55,000 depending on experience
- Benefits: 25 days holiday (+ bank holidays, and office closure over Christmas), flexible working, matched pension, Bupa Healthcare, enhanced family-friendly policies, sick pay, and life assurance
This is an exciting opportunity to shape the future of a charity making a tangible difference to thousands of lives every year.
Please apply today to find out more, applications will be reviewed on a rolling basis, so apply now to avoid disappointment.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team on a Full or Part time basis (17.5 hrs per week, covering a minimum of three days per week, with flexibility for the right candidate)
As a key part of our fundraising efforts, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year.
Key Responsibilities:
- Generate income across a range of community fundraising initiatives and events
- Steward supporters to help drive the charity’s fundraising activities and growth
- Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders
- Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research
Requirements:
- At least one year of fundraising experience, with a proven track record in income generation
- Strong experience in supporter stewardship
- Excellent communication skills, with the ability to engage and inspire supporters and partners alike
- Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure
This is a fantastic opportunity to make a tangible impact and help us to grow our supporter base across Cambridge, Norfolk and Suffolk.
If you’re looking for a rewarding challenge, we would love to hear from you!
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
Closing Date: 5th August
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research

The client requests no contact from agencies or media sales.
We have an exciting opportunity for an Administrator (known internally as a Service Delivery Assistant) to join the Ashraya Team supporting male victims in London, working 18.75hrs hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability?
Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
As a Service Delivery Assistant you will be:
- Supporting the Domestic Abuse Service Manager to provide a high quality and responsive administrative function for the Ashraya male victims service
- Acting as the first point of contact for enquiries into the service, supporting the wider team and service with general administrative duties
- Responsible for external and internal communications, collating and supplying information to internal and external contacts within deadlines
- Liaising with referring agencies to improve referral information and the referral process for victims
- Updating and maintaining computerised data bases, case management systems and records
- Working with sensitive, confidential and secure data
- Providing general office administration support which could include photocopying, filing, data entry and analysis, ordering of office supplies, processing of invoices, raising purchase orders and minute taking in meetings
You will need:
- Effective verbal/written communication and numerical skills.
- Experience of working in an administrative role and undertaking a variety of administrative duties.
- Experience of working in a client focused service area or setting.
- Experience of providing general office support to a team of professionals.
- Experience of working and adhering to policies, processes and procedures.
- Understanding and knowledge of the requirements relating to safeguarding, confidentiality and data protection.
- Understanding and knowledge of equal opportunities and diversity.
- Good understanding and knowledge of office systems and business support functions.
- Ability to prioritise own workload and deal with competing demands in an organised and methodical manner.
- Excellent IT skills and experience of using all packages in the standard Microsoft Office suite and case management systems/databases.
- Excellent customer service skills with the ability to communicate sensitively and effectively both verbally and in writing with a wide range of individuals and audiences.
- Ability to work on own initiative and with minimal supervision to achieve deadlines.
- Excellent record keeping skills with a focus on quality and accuracy.
- A team player with a flexible working approach.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Carers UK is the national charity for unpaid carers. With more than 5.8 million carers in the UK today, we exist to make life better for those who provide unpaid care to family and friends. Through our information and advice services, peer support network, and campaigning for change, we are here for carers when they need us most.
You’ll be joining our Income Generation and Communications team - an ambitious and supportive department where collaboration, innovation and learning are at the heart of what we do. Together, we’re growing sustainable income to ensure unpaid carers across the UK get the support they need and deserve.
About the role
As Income Generation Coordinator, you’ll play a central role in supporting and strengthening our fundraising activity. Reporting to the Head of Fundraising, you’ll help deliver and track income across our individual giving, legacy, and payroll giving programmes. From donor stewardship and financial reporting to managing inboxes, calendars, and team resources, you’ll keep things running smoothly and accurately. You’ll also support client servicing for our Employers for Carers programme and help ensure strong financial and administrative processes across the wider Income Generation and Communications team.
About you
You’ll bring strong organisation and communication skills, an eye for detail, and a good understanding of voluntary income streams. Confident working with data and financial reports, you’ll be comfortable using databases and Microsoft Office tools to manage multiple priorities with accuracy. You’re motivated, collaborative, and proactive - ready to play a vital role in supporting our mission. Most importantly, you care about making a difference for unpaid carers and want to be part of a team that’s working to create real change.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
How to apply
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply, please email the recruitment team to discuss.
The closing date for applications is Monday 11 August, 5pm
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK are actively interviewing for this role as we receive applications.
Carers UK may carry out online and social media checks before a formal offer is made.
The client requests no contact from agencies or media sales.
We are recruiting for a few Temporary Supporter Care assistants for a high profile social welfare charity. You will need strong supporter care and customer service skills worked on high volume inbound calls with strong database skills. Starting Mid August and will run into Mid November 2025.
Initially working in their London office 5 days a week for the first 3-4 weeks, once trained there will be hybrid options .
Handling inbound telephone calls from the public during our busy high volume appeal period.
Processing orders, fundraising products by telephone, and handling related queries on products and deliveries to ensure a smooth ordering experience.
Processing requests from organisations for fundraising materials for our busy nationwide appeal campaign.
Taking telephone donations from the campaigns.
Processing administrative updates on our supporter database.
Handling additional ad hoc queries and coordinating with relevant team members and stakeholders to ensure these are resolved and the supporter has a positive experience.
The Candidate
Experience of working in a busy high volume contact centre and call handling environment
Experience of providing excellent customer care and passionate about delivering a positive customer experience
Confident, empathetic, polite and professional telephone manner
Accuracy in data entry
Experience of database/CRM systems
Experience in MS office
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
We're looking for a Content Designer to research, structure and write user-centred content for Tearfund's channels. This includes Tearfund's website, email, advertising, social media and print channels. We value effective collaboration at Tearfund, so you won't be working in isolation. Instead, you will collaborate with Marketing, UX Design, Graphic Design and Subject Matter Experts to create user-centred content that helps raise income to support Tearfund's work around the world. You'll be familiar with using evidence and data to write and optimise content, as well as running workshops to map user journeys and review content as part of the content production process.
Our successful candidate will have:
- Proven track record of high quality copywriting and/or significant editorial experience
- A clear understanding of content design best practice
- Experience using data and insights to write user-centred content and user journey maps
- Confidence running workshops and championing content design best practice
- Excellent interpersonal, verbal and written communication skills
Poverty is not God's plan. You are. We believe that we all play a part in ending extreme poverty and using our God-given skills to make a difference.
Do your skills, experience and passion match the above? Then we'd love to hear from you!
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
Hybrid Working: This role is eligible for hybrid working and you will be required to work from the Teddington Tearfund office and from your home by agreement with the line manager. As part of this, you will be required to attend the Teddington office in person twice a month.
Contract Type: Please note this is a full time, 1 year fixed term contract.
All applicants must be committed to Tearfund's Christian beliefs.
The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
Greenpeace are partnering exclusively with Robertson Bell in their search for a permanent Deputy Head of Finance to join their team on a permanent basis. Greenpeace is a movement of people who are passionate about defending the natural world from destruction. Our vision is a greener, healthier and more peaceful planet, one that can sustain life for generations to come.
The role will involve undertaking a broad range of important duties, including taking responsibility for a key part of our organisation. This will include reporting on monthly performance, managing grants (both income and expenditure grants), preparing the annual budget, preparing the annual statutory accounts and taking responsibility for the annual audit, reporting to and liaising with our international head office, and preparing the agenda and papers for and attending trustee meetings.
The organisation:
Greenpeace are independent. They don’t accept any funding from governments, corporations or political parties – their work is funded by ordinary people. That means they are free to confront governments and corporations responsible for the destruction of the natural world and push for real change.
They do this by investigating, documenting and exposing the causes of environmental destruction. They work to bring about change by lobbying, consumer pressure and mobilising members of the general public. And they take peaceful direct action to protect our Earth and promote solutions for a green and peaceful future.
The role:
- Responsibility for all aspects of the financial management of Greenpeace Environmental Trust (GET), a registered charity.
- Responsibility for the preparation of annual statutory accounts, annual report, and conducting the annual audit.
- Work with the Events team to ensure that the budgeting, financial control and management, and reporting of the Glastonbury Festival and all other festivals and events is conducted in an accurate and timely manner.
- Preparation of the annual budget and presentation to the board of trustees.
- Preparation of monthly management accounts and written finance report to trustees and other key stakeholders.
- Maintain accurate cash flow management and forecasting procedures to proactively manage all cash balances.
- Manage the grant-making process and account for all grant income received.
- Review restricted income, ensuring correct documentation is received and the restrictions are applied.
- Maintain policies and procedures ensuring compliance with all relevant legislation.
- Continually work to develop and improve the quality and usefulness of our reporting.
- Providing financial analysis, including trends and areas of opportunity or concern for budget holders and other stakeholders.
- Work with other Deputy Head of Finance and the programme co-ordinator to proactively improve all aspects of the financial management of the programme department’s activities in relation to activity funded by GET.
The successful candidate will:
- Be a qualified, or a finalist Accountant (ACCA/ACA/CIMA or other chartered accountancy qualification) or will be qualified by experience.
- Proven experience of working in a finance function in a hands-on role.
- Extensive technical knowledge of accounting principles and best practice, with reference to specific UK charity accounting rules and regulations.
- Substantial experience of management accounting, budgeting, forecasting and reporting.
- Experience of involvement in financial year-end and annual statutory audit.
- Proven experience of delivering a business partnering-focused service and providing in-depth insight, analysis and guidance to budget-holders.
- Support and believe in the aims of Greenpeace.
- Have highly developed communication skills with credibility to operate outside the finance function up to senior management level.
The position will be based at Greenpeace’s head office a short walk away from Highbury and Islington station and requires two days attendance at the office. The closing date for applications is 10th August with interviews taking place the week commencing 18th August.
Applications will be under constant review before the closing date, so please submit your application to our exclusive search agent, Robertson Bell. Apply now to be considered!
Head of Health
£59,827 – £64,678 + 8% non-contributory pension | Hybrid working (UK-based)
Civitas Charity Recruitment are proud to be working with an ambitious and purpose-led organisation working to build a financial system that serves people and planet. We are seeking to appoint a passionate and strategic leader to head up a major cross-cutting programme focused on improving health outcomes through responsible investment.
This pivotal role will lead a major cross-cutting programme using investor accountability, corporate engagement, and policy advocacy to address the commercial determinants of health. With projects spanning healthy food systems, clean air, workplace health, and more, the programme works across sectors to drive corporate and policy change.
The Head of Health will oversee programme strategy, manage a team of 10, and represent the organisation as a subject matter expert in health and finance. The role also includes stakeholder engagement, fundraising support, budget management, and internal leadership.
We are looking for an experienced and values-driven professional with:
• A strategic mindset and strong project leadership skills.
• Experience managing teams and complex programmes.
• Excellent communication skills and confidence influencing a range of stakeholders.
• A passion for using the financial system to tackle public health challenges.
Experience in responsible investment and/or the commercial determinants of health is essential.
The organisation is a flexible, hybrid workplace with a London office. Employees benefit from a sector-leading benefits package including enhanced family leave, healthcare cash plan, 25 days' annual leave (plus end-of-year office closure), and union representation.
Please apply immediately if the role sounds of interest or enquire with Syed at Civitas Recruitment for further information.
Our recovery group work offers practical support and psychoeducation to support clients in their recovery journey from abuse and violence. This role will also involve providing group prevention support to LGBT young people focusing on identity, community and healthy relationships. These groups will be co facilitated and be run both online and in-person.
In this role, you will complete assessments for clients referred into group work and offer a space to clients to discuss their options for support. You will work collaboratively with other services to create networks and referral pathways through outreach. You will also be required contribute to the creation and refinement of Galop’s group work materials as well as ensuring all materials are kept up to date and in line with best practice recommendations.
You will be empathetic and thoughtful in your approach to understanding your clients’ needs, while remaining boundaried and mindful of self-care. Your work will enable LGBT people to feel supported, heard and empowered in the face of abuse and violence.
You will work within Galop’s Advocacy and Support team supporting LGBT people facing abuse or violence. You will have an in depth understanding of groupwork facilitation and the spectrum of violence and abuse that LGBT people can face, including the causes, impact and barriers to accessing services. You will be skilled in assessing and navigating safeguarding concerns and have experience of working with both adult and children's safeguarding procedures.
Location: Galop’s offices are located in London. This role will be hybrid working and will include home working, working from the office and delivering groups in the community.
Hours: Part Time (24 hours per week)
Contract: Until 31 March 2026 (extension subject to funding)
Reports to: Advocacy and Support Manager
Salary: £37,754.88 per year full-time equivalent (including London weighting of £4,212.01)
Closing Date
Applications should be submitted by Monday 11th August 2025 at 10am
First round interviews will be held on Monday 18th August 2025
REF-222977
The Role
The Head of Partnerships and Fundraising is responsible for the majority of income generation for our charity. The Switch raises income from corporate volunteering partnerships and through grant applications to other trusts and charities, which together contribute circa £800,000 per year. This is a role that requires strategic thinking, relationship and negotiation skills, and the ability to meet income targets.
This role will manage and grow our current key corporate partners, ensuring sustainability and longevity in our partnerships. The person will be responsible for communicating effectively with corporate partners on a strategic level, to understand how we can improve our volunteering offer and communicate impact to their business.
The job-holder will seek new partnerships in diverse industries where we have fewer stakeholders, to ensure our young people work with companies and volunteers from wide-ranging sectors.
In this position you will scope fundraising opportunities from grant and trusts, and be adept at assessing our viability so that applications we submit have a higher rate of success than average.
As Head of Partnerships and Fundraising, you will create new income streams which The Switch has not considered before, for example legacy funding, individual giving, corporate match funding. This will improve our financial stability.
In addition to income generation, this role will lead the Partnerships team and manage two to three staff as follows :
1. Our Corporate Partnerships and Volunteer Manager - oversees all volunteer logistics, including maintaining volunteer records and distributing relevant briefing materials to ensure volunteers are well-prepared for their role. Some time dedicated to fundraising too.
2. Our Communication Coordinator – leads on our regular comms including our digital newsletter, social media pages, and bespoke comms for projects or funders.
3. Coordinator TBC.
Details
· The Head of Partnerships and Fundraising leads the Partnerships Team and reports to the CEO.
· Working hours are typically 9am – 5pm Monday – Thursday, and 9am – 4pm Fridays.
· Working from home (WFH) is typically 2 days a week, with Wednesdays mandatory in the office.
· Flexibility will be required to cover meetings or events outside of these hours and WFH days.
· Start date: autumn 2025
We are proud to offer a number of enhanced benefits to our staff, including:
· 25 days holiday, plus bank holidays, additional “Switch Off” Day and Christmas closure
· Health cash-back package, including discounts on gym memberships, retail and leisure.
· Hybrid working
· Pension
· Learning and Development opportunities including Learning at Work Week activities
· Volunteering days to spend on an activity close to your own heart.
By providing our local young people with essential skills and experiences of the working world, we ensure that they can reach their best future.
The client requests no contact from agencies or media sales.