Office jobs in Potters bar, hertfordshire
CENTRE FOR AGEING BETTER
Research and Policy Manager – Homes and Communities
- Permanent
- Salary £50,218 per annum (pro-rata salary £40,174)
- 0.8FTE
- Flexible working options will be supported.
- Central London Office and Hybrid working
We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.
About the role
This role will help Ageing Better deliver its ambition for more people to live in Age-friendly Homes and Communities—enabling people to live well, age well, and remain independent for as long as possible.
Reporting to the Head of Homes, as Research and Policy Manager (Homes and Communities), you will design and deliver research and policy projects from end to end by setting priorities, applying robust methodologies, managing partnerships and ensuring outputs are accessible, impactful and evidence-based. Working closely with colleagues across the Homes and Communities Team to ensure projects help to influence national and local policy and support our wider goals.
As one of two research and policy managers, you will be taking a lead delivery role on our research projects and be responsible for designing and conducting original research using both quantitative and qualitative methods, generating new insights that inform our policy positions and contribute to meaningful change.
You will also model our commitment to tackling inequalities and ensuring that the voice of a diverse mix of people in later life is visible and influential within all our activities.
About you
We are looking for someone with strong experience in delivering research projects, including defining research questions, selecting appropriate methodologies and producing clear, high-quality outputs while managing budgets and risks. You will be confident using qualitative and quantitative research methods, including evaluation approaches and have experience turning detailed findings into practical and actionable insights. Experience in basic data analysis is essential.
You will be highly organised with the ability to manage multiple priorities, deadlines and stakeholders effectively and bring strong project management skills. You will also be a clear and effective communicator. This includes being able to produce engaging outputs such as reports, blogs and case studies, alongside being confident designing and facilitating workshops. We are looking for someone who builds positive working relationships, works collaboratively and can contribute effectively both independently and as part of a team.
Experience of the housing and communities’ sector is desirable, as is an interest in issues affecting ageing and older people.
About us
The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund and part of the government’s What Works Network
Everyone has the right to a good life as they get older and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society.
The Centre for Ageing Better is pioneering ways to make ageing better a reality for everyone. Its key areas of work include challenging ageism and building a nationwide Age-friendly Movement, creating Age-friendly Employment and Age-friendly Homes.
We are striving to create an organisation that reflects our society and the communities we serve. A workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion.
We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people.
We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.
The closing date for this role is 9am Monday 13th April with in- person interviews to take place Thursday 23rd April.
The client requests no contact from agencies or media sales.
Anna Freud is seeking a Fundraising Support Officer to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
This is an excellent opportunity to join our Fundraising team as they establish a new CRM (Salesforce), nurture key donor relationships and begin working on a new three-year strategy. We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact.
What you’ll do
You will input and maintain donor and grant records in Salesforce, while ensuring data accuracy, monitoring incoming donations, and issuing timely acknowledgements. You will oversee due‑diligence checks, support reporting deadlines and reconcile records with Finance. You will also coordinate meetings with funders, maintain prospect lists, support research, and help identify new funding opportunities, while providing general administrative support across the Fundraising team.
What you’ll bring
You will be highly organised, detail‑focused and proactive. You will demonstrate previous experience of efficiently and accurately managing data, and providing reliable coordination support to busy teams.
Essential requirements:
- Experience working effectively in deadline‑driven environments.
- Experience using CRM databases (e.g. Salesforce).
- Ability to draft, review and quality‑check written documentation to a high standard.
- Proficient user of Microsoft Office applications.
- Excellent written communication skills.
- Accuracy with both written and numerical information, and the ability to prioritise and process large volumes of varied information under changing deadlines.
Key details
Hours: full-time or part-time (from 28 to 35 hours per week): usual working hours are Monday to Friday, 09:00-17:00. Flexible working is possible and we would consider a four-day week.
Salary: £34,536 per annum FTE, plus 6% contributory pension scheme.
Location: hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London office (4-8 Rodney Street, London N1 9JH).
Contract type: permanent.
Next steps
Closing date for applications: midday (12pm), Tuesday 21 April 2026. Please note that due to high application volumes, this vacancy will close early once 50 applications are received. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Monday 27 April 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: will be held remotely on Thursday 30 April 2026.
How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies.
Questions?
Please email Recruitment with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.
Our vision is a world where all children and young people are able to achieve their full potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cast from Clay is growing and so we are looking for a part-time Finance Assistant to join our team. We’re not looking for someone who’s going to hide in the back office. You should have an interest in the work that we do and want to be a part of it.
The company
Cast from Clay is a communications consultancy for those who work on policy change. Most good ideas in the world of policy never make it to the desk of a decision-maker. That’s where we come in.
The Role
Role type: Part-time
Schedule: 2 days per week
Salary: £30,000 full time equivalent
Location: Hybrid (we’re based in Vauxhall, London; you should plan to be there at least every other Thursday)
Start date: As soon as possible
Reporting to the Commercial Director, you'll be looking after:
- Book-keeping: Posting purchase invoices, keeping track of payments and receipts, making sure costs are allocated correctly and keeping our financial records up to date and squeaky clean.
- VAT: Preparing & submitting our quarterly VAT returns accurately and on time.
- Invoicing & credit control: You’ll take charge of the monthly invoicing process, gathering information from contracts, timesheets and project software to prepare accurate invoices for our clients and encourage them to pay on time. You’ll make sure what we bill reflects the work we’ve actually delivered.
- Payments & payroll: You’ll prepare a weekly payment schedule, making sure our valued freelancers get paid on time and keeping an eye on cashflow. You’ll also bring our monthly payroll preparation and reporting in-house (currently outsourced).
- Reporting & forecasting: You’ll be working closely with the Commercial Director and the Head of Strategy to ensure we’re on track with monthly targets, monitor financial trends, and flag risks or opportunities early - keeping our cash flow, accounts, and forecasts accurate and up to date.
Who you are
We’re a small team at Cast from Clay and we’re not looking for someone who’s going to hide in the back office. You should have an interest in the work that we do and want to be a part of it.
You’ll be
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confident dealing with clients
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curious enough to ask ‘why’ and to spot the things that others haven’t
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a stickler for detail and committed to getting things right first time
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proactive and used to finding things you can usefully contribute to
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expert at using Xero - and preferably familiar with Dext & Stripe too
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financially qualified (minimum AAT Level 3 or equivalent)
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able to work flexibly to accommodate ebbs and flows of work during the month
What we offer
Salary. £30,000 (FTE, pro-rata)
Part-time and flexible hours. Adding up to 2 days per week
Hybrid setup. We work from our offices in Vauxhall on Tuesdays and Thursdays; we’ll want to see you there for a full day at least once a fortnight on a Thursday but otherwise, you can work when and where you choose.
Culture. Access to monthly team socials and a £200 annual training budget to keep you growing.
How to apply
If this sounds like you, please send your CV, together with a short paragraph on ‘what's so great about finance’.
Things to note
You need to have permission to work in the U.K. already – we cannot sponsor visas for this role.
We are an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, class, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Executive Assistant (3 month fixed-term contract)
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Executive Assistant (3 month fixed-term contract)
The Clean Air Fund is seeking an Executive Assistant to join the team in London on a 3‑month fixed‑term contract. This is an opportunity to join a fast‑paced, mission‑driven organisation using philanthropic funding to catalyse reductions in air pollution worldwide.
The role sits within the CEO’s Office, supporting the Executive Assistant (EA) team and providing cover and support to allocated CAF Directors within the Senior Leadership Team, as required. You’ll work closely with the Senior Executive Assistant & Support Manager (SEA&SM) and the wider EA team to ensure Directors and their teams are supported to work efficiently and effectively, and that projects run smoothly. This is a hands‑on role at the heart of a dynamic organisation.
As an Executive Assistant, you’ll provide high‑quality support across the EA team. Responsibilities include diary management, complex international travel booking, and supporting preparations for high‑profile international meetings and events.
The role also supports team projects, events and engagement activity, requiring strong organisational and administrative skills.
To be successful in this role, you will have:
- Experience supporting senior executives in a busy, complex environment, including diary management, meeting logistics (online and in‑person), minute‑taking and drafting communications
- Experience managing international travel
- Strong interpersonal skills and the ability to work effectively as part of a team
- Excellent organisational skills, sound judgment and flexibility as priorities change
- Experience working across diverse cultural and socio‑economic contexts
- The ability to work independently, multitask and solve problems proactively
- Strong attention to detail
- Confidence working with basic budgets and financial processes
- Proficiency with Microsoft 365 and cloud‑based tools such as Teams and SharePoint, with good cyber‑security and data‑protection awareness
For more information on this role, as well as the full person specification please see the job description
- Closing date – 12th April 2026
- Salary – £47,000
- Type of employment – 3 month fixed-term contract
Our Culture
At Clean Air Fund, we’re guided by purpose and grounded in evidence. Our culture combines clear structures and rigorous frameworks with space for fresh thinking and collaboration across diverse perspectives. We value curiosity, openness and a shared commitment to making a measurable difference
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, returning parents, carers or any other aspect which makes them unique. We particularly welcome applicants from under-represented groups to apply and would encourage you to let us know if there are steps we can take to ensure that the recruitment process enables you to present yourself in a way that makes you comfortable. We are committed to ensuring the safety and protection of our employees from all forms of harm.
We work with governments, funders, businesses and campaigners to deliver clean air for all as fast as possible.



The Tenovus Macmillan Welfare Benefits First Contact Advisor Role
We’re excited to lead a pan-Wales Financial Health and Wellbeing Service funded through our Macmillan partnership to directly help people with a cancer diagnosis.
With your expert specialist knowledge and experience in the Welfare Benefits advice area you’ll be able to apply this within the cancer community at a crucial time for these individuals to meet their needs as a Welfare Benefits First Contact Advisor and join us in a 3 Year Fixed Term Contract.
You'll need to be available to attend a Cardiff Assessment Centre week commencing 20th April for a 1st June start date.
The Tenovus Macmillan Welfare Benefits First Contact Advisor Role Details
This is a first line, important and meaningful holistic information and advice-giving role for an experienced Welfare Benefits Advisor. It’s about using information you collect to provide immediate welfare benefits advice and guidance, and/or refer, escalate and signpost seamlessly to other colleagues and services according to client needs.
It’s a rewarding welfare benefits job working with people with a cancer diagnosis. It’s one where you’ll make an immediate difference through your practical and sound advice, existing customer service skills and knowledge and experience in the welfare benefits area.
The role is primarily home based with Cardiff Head Office working welcome. You’ll need to be flexible to commute to Cardiff as required with a higher concentration of days during your induction and probation period for training and team interaction on at least a monthly basis.
Working as part of a Financial Health and Wellbeing service, you’ll be making a first line assessment to determine urgency and priority for new client referrals gathering key financial and health information. Your work is mainly done over the phone but may also be in person or digitally where you’ll be advising and making decisions on next actions including giving advice to complete your cases, referring on or escalating the most complex cases.
Service referrals may come from cancer medical professionals or self-referrals from cancer patients. What’s important is you understand the whole picture and gather the right level of financial health information to give appropriate financial benefits advice and signpost to other services from the start of the relationship, so all potential cancer support opportunities are handled professionally.
Our service user experience is key, you’ll make sure the way you work is professional and personable and quality. You’ll be supporting and advising your own caseload of clients with a chronic cancer condition or a life-limiting cancer prognosis so knowledge of working with people with disabilities, people too ill to work or in a distressing situation is something you can comfortably manage in a targeted environment.
The Tenovus Macmillan Welfare Benefits First Contact Advisor Fit
We’re looking for a team player who is experienced in this type of benefits advice field. You can comfortably manage a busy caseload, glean key information and tailor your communication style in a common sense and logical approach. It’s not just in doing the nuts and bolts of the job but how you go about it that matters just as much.
Making a difference for people affected by cancer is at the heart of what we do. Our values are our guiding principles in how we go about doing that in the way we think, go about work and interact with people and across teams.
Solution solving with a collaborative and open mind, being inclusive and super supportive and team focused means you’ll fit in well. You work in a way that can adapt to dealing with curve balls and know when to ask for help all whilst keeping on top of the day to day focus on what’s important to achieve our shared goals.
If you’re an adaptable and motivated person who’s proud to deliver quality work, has a people focused attitude and is excited to be part of our work we’d love to hear from you.
The Tenovus Macmillan Welfare Benefits First Contact Advisor Skills
We’d love to see your application demonstrating how your skills or experience match the job role essentials and understand your motivation behind your application and what you’d bring to the team.
To be great in this role you’re skilled with:
- The expert Welfare Benefits advice knowledge & customer service capabilities -you confidently know and can explain your stuff and help others well taking on feedback
- Producing well managed and quality work on time – you’re careful and double check your work, manage your own time independently and are results focused to get a job done well within a deadline
- A flexible approach to working – your attitude’s good when there’s pressure to deliver and you adapt to the flow of work recognising where you need to change your focus
- Being collaborative, team and people focused – you know how to deliver great customer service. You work well with your colleagues to help them, listen to others’ ideas and put forward your own ones and demonstrate how you treat customers, so they feel valued
- Solution solving – you’ve a positive and resilient attitude looking for the best options in any situation or challenge things appropriately when coming up with a new idea or have a suggestion
At Tenovus Cancer Care we’re guided in all that we do by our core values. These are: Collaborative, Integrity, Innovative, Respectful and Inclusive. We’re dedicated to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. This means that whatever your background you’ll have an equal opportunity with us.
With our commitment to safeguarding the successful candidate’s role is eligible for an enhanced DBS check (Adults)
Applying is easy, just click the ‘Apply Now’ button at the top of the page and follow the online process. If you’d like any help with your application or to discuss any adjustments you may need please contact our People Team.
We are here for everyone affected by cancer We offer information, advice and specialist support to everyone who needs it.
The client requests no contact from agencies or media sales.
Employment & Progression Coach
Capital City College Westminster Centre, 76 Vincent Square, SW1P 2PD, London
Permanent, full-time
£31,500 & 34 days of annual leave
About Hotel School
Hotel School is an award-winning charity that empowers people who have experienced homelessness and other disadvantages to thrive in the hospitality industry. This dynamic 10-week programme combines theory, hands-on experience, and industry visits to provide the skills and confidence to land a job and excel in it.
Hotel School provides a welcoming, inclusive, and supportive training environment where students are given the opportunity to build their confidence to learn and grow. Our holistic approach is how we succeed in finding and sustaining long-term employment and progression, even for those who have been unemployed for over 20 years. We support our graduates as they take their first steps into work through mentoring, employer education, and progression management and support our graduates for up to one year after graduation, and sometimes longer if needed.
Hotel School operates as a Psychologically Informed Environment (PIE), meaning our training programme is tailored to address the emotional and psychological needs of the individuals we work with. Within this framework, Hotel School adopts a Trauma-Informed approach when engaging with students and graduates, acknowledging that many may have encountered complex trauma.
About the Role
Join a small, passionate, and dynamic team committed to helping individuals from disadvantaged backgrounds complete their training and transition into sustainable, inclusive careers within the hospitality industry.
As an Employment & Progression Coach, you’ll work one-on-one with students and graduates, supporting them to overcome barriers, stay motivated, and achieve their goals, evoking meaningful change in their lives and futures.
You will also work closely with Hotel School hospitality employer partners to identify suitable job opportunities and collaborate to ensure our graduates are well-supported as they transition into and sustain meaningful employment.
Key Responsibilities
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Provide one-to-one, trauma-informed and person-centred employment support to students and graduates
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Help graduates overcome barriers and prepare for sustainable hospitality careers
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Work closely with employer partners to secure and support job opportunities
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Coordinate work experience placements and deliver employability workshops
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Collaborate with mentors and support services to ensure holistic, person-centred support
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Monitor and record the progress of students and graduates
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Follow safeguarding procedures and respond appropriately
About you
We’re looking for someone who is:
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Experienced working with people experiencing homelessness and/or other disadvantages or in
employment services
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Compassionate, patient, and calm under pressure
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Passionate about empowering and motivating people to move forward
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Experienced in supporting people facing barriers
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Highly organised, proactive, adaptable, with great communication skills
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Able to build trust and communicate well with a wide range of people in person
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Experienced in admin and using systems (MS Office essential)
Bonus (but not essential):
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Hospitality experience
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Knowledge of trauma-informed or person-centred practice
Benefits
Salary and Leave
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Annual salary of £31,500.
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Annual Leave: 34 days of annual leave, inclusive of all public and bank holidays.
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Pension Scheme
Professional Development
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1:1 Coaching
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Supervision
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Group Reflective Practice
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Ongoing Training
Well-being and Support
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Employee Assistance Programme (EAP): Through Hospitality Action, the EAP provides confidential support and resources to employees, such as counseling, legal advice, and financial planning.
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Wellbeing activities such as staff socials, yoga, mindfulness, and meditation.
Commitment to Diversity
We welcome applications from people of all backgrounds and especially encourage people with lived experience of homelessness, disadvantage, or marginalisation to apply. We're committed to building an inclusive, supportive team that reflects the people we work with.
How to Apply
Please send:
- A CV (max 2 pages)
- A Supporting Statement (max 350 words per question) responding to the four questions below
Supporting Statement Questions
You can draw on paid work, volunteering, or personal experience.
- Why are you applying for this role?
What excites you about The Hotel School and this opportunity? - Empowering people to achieve their goals Tell us about a time you supported someone to identify and achieve their personal or professional goals. What steps did you take, and what was the outcome?
- Supporting people through challenges . Tell us about a time you supported someone facing barriers (e.g. housing, confidence, mental health).
- How does your previous experience prepare you for this role?
Refer to the job description and share examples that show you're a good fit.
Deadline: 15th April 2026
Informal chats are welcome — please contact Dana.
We understand AI tools can be helpful in preparing applications, but we really value responses that feel personal, reflective, and show us why this work matters to you.
Recruitment Process
If shortlisted, we’ll invite you to a short telephone screening call (20–30 minutes) to learn more about you, answer any questions, and explain the next stage.
Following that, selected candidates will be invited to an in-person interview at The Hotel School in central London. This includes a panel interview, a scenario task, and the opportunity to meet one of our graduates.
We want the process to feel welcoming and supportive, and we’ll share full details in advance so you can prepare.
Safeguarding
This role requires an enhanced DBS check. The Hotel School is committed to safeguarding and to creating inclusive, safe environments for all students, graduates, and staff.
Please upload your CV and answer the four questions to complete your application.
Are you passionate about global women’s rights and would love to contribute to the cause? Are you organised, efficient and enjoy supporting colleagues in the smooth running of an organisation?
This is an exciting time to join The Circle as we take the organisation to the next level and the Team Co-ordinator will play a pivotal role ensuring smooth daily functioning by managing administration, CRM, IT, and HR support. This role is key in facilitating team collaboration, supporting onboarding, managing office systems, and handling financial tasks like invoices, working collaboratively to boost team efficiency.
We are open to different levels of experience – whether you are a seasoned hand in operations and team support or at the early stage of your career. The successful candidate will bring high levels of organisation, elbow grease, passion and commitment.
Job Description
- Administration & Systems Management
Managing supplies, equipment, and maintaining filing systems, records, and CRM database. Engage with and support running The Circle’s current operational systems, including Beacon CRM, Quickbooks, 1Password, Breathe HR, Microsoft 365 (including Microsoft Teams & SharePoint), FreshPay, Stripe, PayPal, Mailchimp, Wordpress, etc. Continue to develop and update systems.
- HR & Volunteer Support
Assisting with staff onboarding/offboarding, managing recruitment; Lead on health & safety, including having staff undertake regular risk assessments for home working and electronic device safety; ·
- Finance Support
Processing invoices, expenses, donations, and assisting with budget tracking. Management of monthly reconciliation with QuickBooks. Submission of Gift Aid claims and donation tracking using Beacon CRM
- Meeting, Event & Travel Support
Organizing team meetings, Board meetings, away days, overseas travel and coordinating event logistics.
- Communication & Compliance
Assisting with internal communication and ensuring Health & Safety, GDPR, and safeguarding compliance.
- CEO, Board and Governance Support
Support the Chief Executive and Board Secretary with quarterly Board meetings, sub-committee meetings; Manage policy renewal timelines, support on updating existing policy and drafting new policy where necessary, alongside the CEO & Board
Person Specification
Essential
- Excellent organisational skills and ability to juggle multiple priorities.
- Excellent communication skills, both written and verbal
- Some experience of finance systems, including supporting on reconciliation, budgets, and gift aid
- Good data management skills to support monitoring and evaluation work.
- Excellent Microsoft Office suite skills including Excel, SharePoint, and knowledge of other IT solutions to support effective operations.
- Proactivity: Strong "can-do" attitude, willing to take initiative and solve problems.
- Previous experience in administration, operations, or a, supportive, team-focused role
Desirable
- Experience managing a CRM.
- Experience coordinating events, ideally both online and in person.
- A strong understanding of, and passion for, women's and girls' rights.
- Knowledge of specific systems used at The Circle: WordPress CMS systems, Mailchimp, QuickBooks, Beacon CRM, Breathe HR.
- Understanding of use of social media to engage with different audiences.
- Ability to represent The Circle to external audiences.
- Some experience of working with high profile names
- Experience supporting on policy writing
- Experience of providing basic HR support
Personal Characteristics
- Extremely organised and ability to work in a fast-paced environment
- Attention to detail.
- An entrepreneurial and enterprising approach to work.
- Efficient, reliable, flexible and collaborative working style.
- A self-starter with the ability to anticipate requirements and act to provide workable solutions with limited budget.
- Team player who enjoys working collaboratively and flexibly to achieve outcomes.
- Keen to add value to the organisation’s culture and ethos.
- Interest in global women’s rights.
The client requests no contact from agencies or media sales.
The Estate & Facilities Manager is responsible for the effective management, upkeep and maintenance of the St Stephen’s estate (comprising of the Church , Crossway, office building & 4 residential properties), ensuring that the estate is safe, compliant, well maintained and fit for ministry and community use.
The role oversees estate administration, building services and residential property maintenance, maintaining accurate records and contractor documentation. The post holder manages the annual maintenance programme, quinquennial inspection process and capital works projects, coordinating contractors and suppliers to ensure work is delivered safely, efficiently and within budget.
The Estate & Facilities Manager also leads on Health & Safety across the estate, ensuring that appropriate policies, risk assessments, fire safety procedures and statutory compliance requirements are in place and implemented, working closely with the Director of Operations.
If you feel called to this role but do not meet each requirement to equal levels, we warmly encourage you to apply. We are open to considering compressed hours where needed.
St Stephen’s is a vibrant Church of England church in East Twickenham.

The client requests no contact from agencies or media sales.
Global Finance Manager
Contract: Permanent, Full Time – 35 Hours per week.
Location: London, UK.
Hybrid Working: A minimum of 40% (2 days) of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base. In order to apply for this post, you must be able to demonstrate your eligibility to work in the UK.
Salary: £57,000 - £63,000 per year with excellent benefits.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the Team
This role sits within the finance function at WaterAid and is based in the UK office. The role works with members across the federation and supports financial planning, reporting and monitoring across the membership of WaterAid. The role collaborates with colleagues across countries and regions in a matrix environment, helping strengthen financial capability and consistency across the membership.
The role works closely with members, Finance Leaders across the federation and the Global Finance Executive (GFE), supporting federation financial planning and reporting processes and consolidated financial reporting at federation level.
About the Role
The Global Financial Manager will be based in the UK office of WaterAid and will focus on federation financial planning and reporting. The role supports financial planning, reporting and monitoring across the membership of WaterAid and contributes to improving financial controls, planning and management reporting across the membership.
The role supports the federation financial planning and reporting process from end to end, including consolidation of financial information, analysis of figures, and preparation of draft narrative for Executive and Board reports. The role also supports the work of the Global Finance Executive (GFE) and supports members in strengthening financial planning and reporting processes.
In this role, you will:
- Lead federation financial planning and reporting
- Facilitate Global Finance Executive (GFE) support
- Provide member support, supporting members with limited finance capacity on key areas such as business planning etc.
- Provide WaterAid international (WAi) finance support
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
To be successful, you’ll need:
- Professional accounting qualification (CCAB or CIMA);
- Experience in planning, budgeting and forecasting;
- Demonstrable ability to prioritise and co-ordinate across multiple tasks;
- Experience of working in a strategic support capacity with multiple stakeholders;
- Experience of developing finance capacity and capability;
- Experience in problem solving across teams, organisations and countries in an international/multi-cultural organisation;
- Ability to consolidate and analyse financial information;
- Excellent communication skills, particularly written and with non-finance people;
- Ability to lead and work collaboratively within a matrix team;
- Customer focus attitude and good relationship builder;
- Commitment to WaterAid’s values and a working style that reflects these.
- Ability to work systematically and methodically, managing time effectively.
- Willingness to share expertise and knowledge with others.
- Able to travel for work
Desirable:
- Experience of accounting systems specification, selection and implementation.
- Experience in a managerial/ senior role.
- Working knowledge of multiple accounting systems including SunSystems.
- Experience with using business intelligence tools such as Power BI
- Experience of the voluntary sector
Closing date: Applications will close 12:00 PM UK time on 07 April 2026. Interviews are expected to take place week commencing 20th April 2026.
How to Apply: Click Apply to answer the pre-screening questions and upload your CV and cover letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
UK Benefits:
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of 25 days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK Water Aiders to take a well-deserved break.
These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.



£40,500 - £47,700 per year FTE (pro rata for part time)
Permanent, Part time/job share (15 hours per week – 0.4FTE)
Hybrid working with regular travel to our London Bridge Office
What the job involves
As part of our Customer Engagement and Experience team, you’ll play a key role in delivering an exceptional supporter experience, from ordering shop items and receiving fulfilment materials to ensuring Gift Aid contributions are processed accurately and securely.
This job share role combines operational ownership, relationship management and compliance oversight. You’ll be trusted to run essential day-to-day activity and improve the systems that sit behind them.
You’ll build and manage strong relationships with fulfilment suppliers, holding them accountable to KPIs and ensuring materials are delivered accurately and on time. You’ll also manage the day-to-day running of our online shop, including product development, stock forecasting, supplier coordination and performance monitoring.
You’ll keep fulfilment operations running efficiently by identifying improvements, resolving bottlenecks and making sure teams across the charity have what they need. Alongside this, you’ll take ownership of Gift Aid administration, ensuring claims are accurate, compliant with HMRC requirements and supported by clear audit trails.
By monitoring Gift Aid performance, you’ll analyse trends and recommend improvements, keeping internal teams informed and skilled in best practice. You’ll also support Fundraising teams with compliance checks, offering guidance and helping to resolve any issues quickly and effectively.
In addition, you’ll oversee monthly stock reconciliations and financial reporting for shop activity, ensuring accuracy and supporting informed decision-making. You’ll work closely with colleagues across digital, operations, marketing and customer experience to deliver a seamless, joined-up supporter journey.
This is a varied and meaningful role where your work directly improves how supporters experience Prostate Cancer UK.
Please note, internally this role is known as Gift Aid, Compliance and Fulfilment Manager.
What we want from you
We’re looking for someone who enjoys improving processes, building strong relationships and getting things right first time. You’ll thrive in this role if you’re naturally organised, able to balance attention to detail with multiple moving parts and motivated by delivering an excellent supporter experience.
You’ll be solutions-focused and confident managing priorities, working with data to inform decisions and collaborating across teams to make things happen. You’ll build strong relationships with both suppliers and internal teams and feel confident holding partners to account when needed. You’ll be process-driven, always looking for simpler, smarter ways of working, and comfortable managing complex operational activity while keeping everything running smoothly. Strong attention to detail is essential, particularly when working at pace or with large volumes of data and multiple suppliers.
You’ll bring experience of forecasting, stock management and using insight to guide decisions, along with the ability to support, coach or motivate others, whether formally or informally.
You’ll need excellent communication skills to coordinate effectively with your job share partner, keeping each other aligned on tasks, responsibilities and priorities, and ensuring a seamless handover when needed.
If this sounds like you, we’d love to hear from you and see how you could help us make a real difference for our supporters!
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.
Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.
We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.
How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.
You can also download a copy of the job description and access the link to our careers portal to submit your application by visiting our website via the apply button.
The closing date is Monday 6th April 2026. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled from Monday 20th April 2026. We’re expecting the interviews for this role to be held online at our London Bridge office. There will be a two stage interview process for this role.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Salary: £44,561 gross per annum
Location: London
Contract Type: Indefinite
Hours: Full Time
First Interview Dates: 23 April 2026
We are hiring in our Grants team! If you are a Senior Grants Officer ready for your next challenge in London, this could be the perfect opportunity. The Senior Grants Officer will support the delivery of the organisation's fundraising strategy, with a focus on managing a complex portfolio of grants from trusts, foundations, and other statutory and institutional funders.
In this role, you will be managed by Charlotte Flew. As Grants Lead, Charlotte oversees a portfolio of some of ClientEarth's largest grants. Charlotte has a wealth of experience across grant management, fundraising, compliance and programme operations. Charlotte joined ClientEarth in summer 2025 and is based in London. Prior to joining ClientEarth, Charlotte held roles with international development organisation, WaterAid in the UK, Australia and Southeast Asia.
Main Duties
- Have complete oversight and knowledge of their grants portfolio, including a sound understanding of the needs across a complex mix of philanthropic, institutional and statutory funding;
- Prepare reports and analyses on trends across the funding portfolio and inform the Grants Lead on progress, risks, opportunities, and strategic development of the portfolio and future grant management strategy.
- Maintain excellent relationships with funders through timely communications in relation to the work they fund, broader organisational developments and strategy;
- Effectively and independently, manage reporting and grant renewal process from start to completion including working with multiple teams to develop accurate and compelling proposals and reports in a timely and high-quality manner
See the job description for a full list of duties for this role.
Role requirements
- Significant experience of working in a grant management or project management role for a
charity, NGO, private or public entity (essential); - Experience in managing six and/or seven figure grants/gifts (essential);
- Experience of reporting to private foundations including trusts and foundations (essential);
- Experience drafting proposals and securing funding from foundations and other funding
institutions (six and/or seven figure grants/gifts) (essential);
See the job description for a full list of duties for this role.
Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.
Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-basedSee our Benefits page for more as well as our flexible working FAQ.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
Using the power of the law to protect life on Earth.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an Operations Manager to take ownership of the systems and outcomes that allow hundreds of students to learn each week - from how enquiries become enrolments, to how teaching schedules are organised across venues and schools, and how families experience the service day-to-day.
You will be responsible not just for managing these areas, but for the results they produce. You will work alongside a small team, while taking primary responsibility for how this area of the organisation operates.
Greenwich Music School is a charity providing high-quality music education for children and adults across South East London and online. Founded and led by musicians, we have grown steadily by combining strong teaching with a thoughtful and well-organised experience for students and families. Each week hundreds of students learn with our teachers in venues, partner schools and online.
As we grow our school-based provision, we are continuing to improve how the organisation works - simplifying processes, strengthening how we support teachers, and making progress and communication clearer for students and families.
You will work closely with the CEO and Principal, but day-to-day you will manage your own priorities and move work forward independently.
How the role works day-to-day
• Much of this role is carried out independently, often working remotely or on your own
• You will be responsible for managing your time and priorities without close day-to-day supervision
• Much of the work is practical and operational, focused on making day-to-day systems run clearly and efficiently.
• There is regular communication with the CEO, Principal and wider team, but the role does not involve a shared office environment
• You will need to be comfortable working in this way over extended periods
What you will be responsible for:
Student journey and communication
• Own day-to-day communication with parents through our support inbox and ticketing system
• Ensure enquiries and issues are handled promptly and clearly
• Work with a colleague to resolve queries efficiently
• Maintain a consistently high standard of written communication with families
Scheduling and capacity
• Manage teaching schedules across venues and partner schools
• Ensure teaching capacity is used effectively
• Identify and fill gaps in timetables
• Maintain accurate scheduling data in our booking platform
Enrolment and conversion
• Monitor enquiries and take practical steps to improve enquiry-to-enrolment conversion
• Ensure families are guided clearly towards appropriate lessons or courses
• Reduce unnecessary delays between enquiry and enrolment
Operational systems
• Develop and maintain clear processes and SOPs
• Improve how we use templates, saved replies and automation tools
• Simplify processes where possible, reducing unnecessary steps and communication
Operational insight
• Track and report key metrics such as capacity, enrolment and retention
• Spot patterns in enquiries, withdrawals or complaints
• Work with the leadership team to improve systems over time
This role suits someone who
• enjoys taking ownership of how things work in a small organisation
• looks for ways to simplify systems and reduce unnecessary friction
• thinks carefully about the experience for students, parents, teachers and colleagues
• focuses on the most important improvements rather than trying to do everything
• is comfortable keeping things running while building and improving systems at the same time
• writes clearly and thoughtfully, even in difficult situations
This role may not suit someone who
• prefers highly structured environments with established systems already in place
• is looking for a primarily strategic or managerial role rather than hands-on operational work
• prefers working in a busy office environment with constant interaction
• finds working independently or managing multiple priorities without close supervision challenging
What we are looking for
You might currently work in operations, programme management or service delivery in a small organisation. The key thing is that you are comfortable taking ownership of outcomes and improving processes over time.
Strong candidates typically:
• write clearly and calmly, even in difficult situations
• enjoy improving systems and reducing recurring problems
• are comfortable working independently and taking responsibility for their work
• pay close attention to detail while keeping sight of the bigger picture
• communicate clearly with colleagues and move work forward without needing constant supervision
Experience in education is welcome but not essential.
What success looks like
Within the first year:
• teaching capacity across venues and schools is actively managed and well utilised
• enquiries convert more consistently into enrolments
• operational processes are documented and working reliably
• written communication with families is clear and supportive
• the organisation runs smoothly day-to-day, with the CEO and Principal spending less time on reactive operational matters
Our mission is to enable creative, artistic and personal growth through music education, for the people of Greenwich and surrounding areas.



The client requests no contact from agencies or media sales.
Our dynamic, creative External Relations Team truly punches above it's weight when it comes to fundraising, events and communications. The External Engagement Officer will provide vital administrative and operational support across fundraising, events, and communications, such as event logistics, copywriting content, preparing social media posts.
We are excited for you to join us and make a meaningful contribution to our high-performing team.
Fundraising and Data Support
- Managing Contacts: Ensuring that up-to-date records are kept throughout our CRM (Salesforce)
- Financial Processing: Responsible for adding weekly bank donations onto Salesforce and working with the Finance Team to reconciling income and assist with gift processing
- Supporter Care: Lead on thanking supporters, specifically managing emails and cards
- Legacy Administration: Assist with the administration of legacy giving, including thanking donors for pledges and gifts.
- Prospect Research: Support the Fundraising Manager in carrying out research into potential prospects and networks to help expand the Trust's reach.
Events - Logistics and Administration
- Guest Management: Support event logistics by using our CRM to manage all aspects of our events including guest lists, RSVPs, and creating name badges for attendees
- Box Office Function: Act as a point of contact for event booking enquiries and assist with seating plans
- On-site Support and post-event coordination
Communications and Digital Engagement
- Inbox Management ensuring timely and professional responses
- Social Media: Assist with digital engagement by managing DMs, replying to comments, and creating content.
- Print Advertising: Manage the logistics of print advertising
General / Team Support
- Inventory Management: Maintain an organized inventory of fundraising and event materials, such as banners, stationery, and merchandise
- Team Collaboration: Provide general administrative support to the ER team and contribute creative ideas for improving supporter care and donor engagement
This is an excellent opportunity to develop a broad range of skills and experience across comms, fundraising, events, marketing and press within a busy team. If you are a motivated individual who has some experience of working in communications or fundraising and can provide reliable, proactive support for our fundraising and communications activities who is also excited to lead on their own projects, we would love to hear from you.
We are looking for a candidate who is highly organized, technologically adept and curious, with a ‘can-do’ attitude who shares our commitment to supporting the clergy community.
Clergy Support Trust is the largest charity focused on the wellbeing of Anglican clergy and their families.
The client requests no contact from agencies or media sales.
Are you a creative and user-centred Learning Designer with a passion for education? Do you want to make a real impact in the medical field by creating world-class digital learning courses for doctors?
RCR Learning supports radiologists and clinical oncologists’ professional development throughout their career – whenever and however they practice. We design, develop and deliver innovative learning products that respond to the real challenges of clinical practice. We’re building a world-class digital learning library of high quality, engaging courses which meet our members’ needs.
The Royal College of Radiologists (RCR) is looking for a Digital Learning Designer to join our dynamic RCR Learning team. You’ll collaborate with subject matter experts and RCR Learning colleagues to design and develop visually engaging, interactive online learning resources that support doctors throughout their careers.
What you’ll do:
Design & develop digital learning
- Work with SMEs to design, test and evaluate interactive online learning courses.
- Create engaging multimedia assets including graphics, animations, videos and templates.
- Develop storyboards and scripts, offering technical and creative input.
- Communicate design ideas clearly and contribute innovative approaches.
- Ensure all content meets RCR brand, accessibility and quality standards.
- Manage multiple projects, deadlines and deliverables.
Support & improve our digital learning offer
- Identify improvements to the LMS, analytics and user experience.
- Support project workflows and operational processes across the Learning team.
- Monitor delegated budgets and contribute to annual content reviews.
Innovate & stay up to date
- Keep informed on best practice in digital learning, pedagogy and accessibility.
- Evaluate new tools and platforms to enhance our learning offer.
- Support marketing with insights into user engagement and standout content.
What you’ll need:
- Extensive experience applying educational and instructional design principles to high quality digital learning.
- Proficiency in key digital learning authoring tools (e.g., Storyline, Rise 360, Synthesia, Canva).
- Strong visual design skills, ideally with experience using Adobe Creative Suite.
- Experience creating engaging digital and video based visual assets.
- Knowledge of accessibility standards (e.g., WCAG), copyright, GDPR and other relevant legislation.
- Ability to collaborate confidently with SMEs and internal stakeholders.
- Experience designing interactive learning exercises such as branching scenarios (desirable).
- Experience working with doctors, academics or medical professionals (desirable).
If you're excited about using your design skills to support healthcare professionals and improve patient care, we’d love to hear from you.
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Title: Volunteer Journey Officer
Location: Gilwell Park (Hybrid) or Home-based
Contract: Permanent
Hours: 35 hours per week
Salary:
Hybrid - £33,476 per annum (inclusive of outer London Weighting) - Band E, Level 3
Homebased - £31,716 per annum - Band E, Level 3
For a Gilwell-based contract, there is an expectation to attend the office one day per week, plus one additional day per month for collaboration with the wider team.
For a home-based contract, there is an expectation to attend the office approximately once per month.
About the role
The volunteer journey is all about a volunteer’s experience in Scouts - from the moment they join, through how they learn, grow, and feel supported and valued.
In this role, you’ll design, test, deliver and maintain tools and processes that support this journey, including things like joining, local governance and the overall volunteer experience.
Working closely with volunteers and staff, you’ll help us welcome more people from all backgrounds and make sure they have a positive, high-quality experience - so we can give even more young people skills for life.
What you’ll do as our Volunteer Journey Officer
- Help shape a brilliant volunteering experience for over 140,000 volunteers
- Work with volunteers and staff to co-create tools, resources and guidance that really make a difference
- Lead fun and engaging sessions to hear directly from volunteers about what works (and what doesn’t!)
- Test out new ideas, gather feedback and tweak things to make them even better
- Support the rollout of new systems and ways of working across Scouts
- Deliver training, workshops and presentations to help volunteers thrive
- Be a go-to person for questions about the volunteer journey
- Work with teams across the organisation and build great relationships along the way
- Share what we’ve learned so we can keep improving together
Key responsibilities as our Volunteer Journey Officer
- Plan and manage projects that improve the volunteer experience from start to finish
- Create and develop helpful resources, learning and digital tools for volunteers
- Listen to volunteer feedback and use it to shape improvements
- Keep track of how things are going by collecting and looking at data and feedback
- Make sure everything we do is high quality and aligned with Scouts’ goals
- Adapt plans to suit different local needs while keeping a consistent approach nationally
- Support volunteers and staff as new processes and systems are introduced
- Work with a wide range of people, both inside and outside Scouts
- Step in to support the team with other tasks when needed
Benefits:
- We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
- 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
- Flexible working hours
- Work in a way that suits you, your role and your department
- Double matching pension up to 10% of gross salary
For a full list of our benefits, click .
Closing date for applications: 23:59pm Sunday 19thApril 2026
Interviews will be held on Tuesday 28th April 2026 in person at Gilwell Park.
Strictly no agencies.
The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.