Office management volunteer roles

Local groups are run by volunteers and offer friendship and support to people living with Parkinson's, their families and carers across the UK. The Support Group Finance Contact leads and guides the finances within the group and records financial activity accurately.

What you will be doing-

• provide accounting support to the group and record financial activity,
• keeping the group and UK office informed of the group's financial position
• send completed financial returns to UK office within the specified timescales
• ensure volunteer expenses are paid in line with the Volunteer Expenses Policy
• be a signatory on accounts, and open and maintain bank accounts in the charity's name

The skills you need:

• ideally have had some previous financial or accounting experience, although training will be provided.
• willingness to learn
• are motivated and reliable, with good financial, IT and organisational skills in order to help the group operate

Lead Volunteer Role Description

• To update the Volunteers’ Rota from the Court diary and ensure that each Volunteer in the team and the CCSS office has a copy. Wherever possible, the Rota should be kept on a computer for updating and emailed to the rest of the team and the office. 

• Ensure sufficient numbers of Volunteers are on duty for effective and appropriate support for bereaved families and witnesses who attend the Inquests.

• To arrange and re-arrange the Rota between the Volunteers, noting any holiday or leave of absence dates.

• Ensure a finalised Rota is sent to the office at the end of each month in order for volunteer expenses to be checked and processed.

• To ensure that all the Volunteers have each other’s contact details and the Volunteer emergency contact details are included in the court file and updated when changes occur.

• To ensure monthly and yearly statistics are kept up to date and to send the Monthly Statistics to the Volunteer who collates the stats at the end of each month.

• To ensure there are sufficient Report Forms for the Volunteers’ use if collecting stats in paper format.  If alternative methods of collecting stats are used, to ensure that the team are all using the same method.

• To inform the Operations & Training Manager and the CCSS office of the need for more Volunteers or of any leavers.

• To assist with the recruitment interviews and induction of new Volunteers.

• Responsible for the support of new Volunteers and their final sign off.  Where the Lead Volunteer has concerns about the level of support required or the competency of a new Volunteer, they should refer those concerns to the Operations & Training Manager.

• To organise Volunteer team meetings (minimum of 3 meetings per year) and to inform the Operations & Training Manager and the CCSS office via email of the dates of these so they can attend if necessary/appropriate.

• To immediately refer any serious concerns raised by the Coroner or Coroner’s Officers to the CEO.

• To inform the CEO immediately of any issues or concerns that arises at the Court that might impact on the CCSS.

• To provide local information for the Helpline Court Information Sheet when requested.

• To ensure the team follow the practices of the court and work in partnership with the court staff.
• To forward any testimonials about the support provided by our volunteers to the CCSS office.

• Responsibility for maintaining the stock of CCSS leaflets.

• Organise cover for themselves when they are on holiday or need to take time off.

Seeking Conference Planner to coordinate logistics, collaborate with stakeholders, and ensure a seamless conference experience for attendees of our upcoming conference.

DESCRIPTION SUMMARY:

The IWI Conference Planner will be responsible for the full lifecycle of an event, from strategic planning and budgeting to on-site logistics and post-event evaluation, ensuring the event aligns with The IWI's mission and goals. Key duties include venue and vendor selection, budget management, marketing and attendee registration, speaker and sponsor coordination, managing event staff and volunteers, ensuring compliance with safety regulations, and reporting on event success to leadership. This role requires strong project management, budget management, communication, and negotiation skills to deliver a high-quality experience within financial constraints.

RESPONSIBILITIES:

Event Strategy & Planning:

Collaborate with stakeholders to define event goals, themes, and target audiences, and develop comprehensive plans and timelines.

Budget Management:

Create and manage event budgets, identifying cost-effective solutions, securing sponsorships, and tracking expenditures to meet financial objectives.

Logistics & Operations:

Oversee all logistical aspects, including venue selection, vendor management (catering, AV, decor), and event setup and breakdown.

Marketing & Communication:

Develop and implement marketing and promotion strategies to attract attendees, manage attendee registrations, and ensure smooth communication before and during the event.

Stakeholder & Speaker Management:

Coordinate with internal teams, external partners, and speakers, managing contracts and ensuring all logistical needs are met.

On-site Management:

Provide leadership and support on the day of the event, troubleshooting issues, coordinating staff and volunteers, and ensuring the event runs smoothly.

Post-Event Activities:

Conduct post-event evaluations, analyse success metrics, gather feedback, and prepare reports to inform future events.

REQUIRED SKILLS AND QUALIFICATIONS:

Project Management:

Strong ability to manage multiple tasks, prioritise deadlines, and develop detailed event plans.

Budget Management:

Proficiency in creating, managing, and adhering to budgets.

Communication & Negotiation:

Excellent written and verbal communication skills to interact with diverse stakeholders and negotiate with vendors.

Organisational Skills:

Meticulous attention to detail to manage complex logistics and ensure all event components are coordinated effectively.

Problem-Solving:

Ability to think on your feet, identify roadblocks, and provide timely, thoughtful solutions to unexpected challenges.

Tech Savvy:

Experience with various event platforms and tools for virtual and in-person events.

Passion for The IWI's Mission:

Understanding and alignment with the organisation's core mission to effectively promote and execute relevant events.

EXPERIENCE REQUIREMENTS:

• Proven experience in conference planning or event management, with a track record of successful event execution.
• Knowledge of industry best practices and trends in conference planning and management.
• Knowledge with sponsorship and donor acquisition.
• Proficiency in Microsoft Office Suite and event management software.
• Strong organisational and time management skills, with the ability to work autonomously and meet deadlines.
• Ability to work flexible hours, including evenings and weekends, as required for conference.
• Familiarity with budget management and financial tracking for conferences.
• Excellent written and verbal communication skills.

 BABY BASICS NORTHAMPTON

Clerk to the Board of Trustees

Voluntary role

Baby Basics Northampton is a registered charity that provides moses basket starter packs to parents with new babies in Northamptonshire, via referrals from healthcare professionals and local agencies.

The charity is in its 12th year, and ready to grow in line with community demand for our vital service. We are recruiting a Clerk to the Board of Trustees to ensure this much-loved local charity thrives as it increases both its reach and impact.

Overview

Baby Basics Northampton are seeking a friendly, efficient and reliable individual to act as a clerk to our Trustee (governing) board.

Working effectively with the Chair of Trustees and other Trustees, the Clerk will be responsible preparing agendas for meetings and ensuring the smooth running of meetings and maintaining accurate records.

This is a part-time voluntary role with circa 12 meetings held annually in-person. It is anticipated the role will require a commitment of 4 hours per month. Most meetings are held in the evenings. There may be opportunities to support outside of the meetings at events etc.

Responsibilities

• Produce, collate and distribute agendas and papers to ensure Trustees receive them within the agreed timescale;
• Ensure meetings are quorum;
• Attend meetings and take accurate and objective minutes with timescales for action;
• Submit draft minutes for amendment/approval and circulate approved documents;
• Monitor and report back on actions;
• Maintain records of Trustees membership, attendance, and terms of office;
• Ensure compliance with relevant regulations and maintain confidentiality at all times;
• Provide procedural advice to the Trustee Board as required;
• Deal with the administration concerning new Trustee appointments;
• Initiate a welcome pack/letter to be sent to newly appointed Trustees, including details of terms of office;
• Monitor the dedicated email address regularly and respond/forward emails as appropriate;

Requirements

• Good standard of general education.
• Proven experience in an administrative or clerical role is essential.
• Excellent organisational and time-management skills.
• Strong written and verbal communication.
• Ability to maintain confidentiality and impartiality.
• Knowledge of charity governance regulations (or willingness to undergo training).
• Proficiency in using email, OneDrive / Sharepoint and online meeting platforms.

This role offers an exciting opportunity for individuals looking to make a meaningful impact within the community. You will be working in a small energetic team making a difference to families across Northamptonshire.

The work will be interesting and rewarding as your expertise helps to shape the future of the charity as it goes through a significant period of change and expansion.

Pay: Voluntary

Work Location: Northampton, Northamptonshire.

If you are interested in applying but would like to have an informal conversation to find out a little more, we are very happy to facilitate that.

Thank you for your interest.

Role: Welcome volunteer

Team: Tooting Hub – CARAS ESOL (Youth/Adult)

Supervised by: Team Project Coordinator

Location: Tooting Hub site

Activity times: Monday or Wednesday

Time commitment: 2 hour shifts on a rolling basis.

We ask that volunteers commit for a minimum of 4 months

About CARAS:

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives.

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support.

Our values are at the centre of all our work:

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests.

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society.

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do.

About the Role:

We are currently recruiting a team of volunteers to join our new Welcome team at Tooting Hub. This is a new role. Welcome volunteers will provide a friendly face to existing community members attending our regular projects. They will also be the important ‘face of CARAS and our welcome at the door’ to people attending projects for the first time, to visitors and to people dropping in unannounced to enquire about CARAS’s service. Volunteers will meet and greet, and ensure all visitors are responded to appropriately and introduced to the relevant member of staff, activity, project, or meeting. There will be an administrative element to the role (updating registers and emailing enquiries to CARAS staff, for example).

Who will you be?

We work hard to ensure our services feel welcoming and inclusive. It is important that this new team is representative of our diverse local and internal CARAS community. Whether you are new to volunteering with CARAS or are a regular volunteer looking to vary your role or a community member wanting to develop some leadership skills or volunteering experience, this might be the exact project for you.

Volunteer Tasks and Responsibilities: 

· Signing up to a shift/s on the Tooting HUB welcome team rota

· Able to be at Tooting Hub in person to complete agreed shifts

· Welcoming staff, volunteers, existing and potential new community members and visitors

· Ensuring all visitors are responded to appropriately and introduced to the relevant member of staff, activity, project, or meeting

· Ensuring everyone completes the onsite register on arrival to comply with safeguarding, health and safety and fire evacuation policies

· Taking agreed initial intake information for new / drop in visitors wanting to attend a taster activity

· Conducting induction tours of the building and introductions to facilities, key staff, and partners

Requirements (all experience can be from paid or voluntary roles): 

Essential: 

· A calm, friendly, kind, and patient approach

· Happy and confident to meet new people and put them at their ease

· Excellent communication skills, especially with people with varying levels of English

· To be non-judgemental and able to engage with people from diverse backgrounds

· Confidence in using one’s own judgement to follow agreed policy

· Good IT admin skills in using Microsoft office, outlook, Google search, online forms etc

· A commitment to confidentiality and data protection

· Punctual and reliable

· To be able to volunteer on Mondays or Wednesdays for a minimum of four months

Desirable:

· Lived experience of seeking sanctuary and/ or the UK immigration system.

· Personal experience of working with people seeking asylum.

· Proficiency in one or more of the following community languages: Albanian, Amharic, Arabic, Bengali, Dari, Farsi, Kurdish, Oromo, Pashto, Russian, Spanish, Somali, Tigrinya, Urdu, or Vietnamese.

We will prioritise applicants with lived experience of the asylum process.

Benefits to Volunteering:

· Learn about issues relating to refugees and people seeking asylum.

· Work as part of a friendly, welcoming team.

· Develop your skills and competencies.

· Be able to access relevant training, including safeguarding training.

· Obtain a reference from us relating to your placement after 3 months’ regular volunteering

· All volunteers must complete an enhanced DBS check for working with young people and attend training with us before starting. *

· You will also receive training and support relevant to your specific role.

Could you help your local SSAFA branch recruit volunteers in your area? You just some basic I.T and admin skills, patience, the ability to get on with a wide range of people and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Recruitment Coordinator?

Recruitment Coordinators help us find local people interested in supporting SSAFA and take them through our recruitment and selection process.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our beneficiaries come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

To offer the best possible service to our clients we need to match the right volunteers to the right role. Could you spare a few hours a week to help recruit new volunteers and welcome them to SSAFA by supporting them through their induction phase? We’d love to hear from you if think you could help with this important role.

When would you be needed and where would you be based?

The role is about recruitment and so will involve attending local recruitment fairs a few times a year as well as meeting volunteers both face-to-face and virtually. As part of your local branch, you might have access to an office, but the administration part of the ole can be done form home.

What would you be doing?

• Be the first point of contact for all volunteering enquiries, ensuring that all potential volunteers receive a timely response.
• Supporting volunteers through the recruitment and induction process and ensuring volunteers are communicated with throughout.
• Arranging informal interviews for new volunteers conducted in-line with SSAFA policies.
• Conducting ID checks (where relevant) so the volunteer can begin the vetting process
• Supporting volunteers to book onto role specific training and ensuring they complete their mandatory training.
• Working with the VDM to ensure branch vacancies are advertised on the branch website and national websites and support any national recruitment campaigns
• Maintaining good relationships with local Volunteer Centres and other local sources of volunteer promotion and attend local recruitment fairs.
• Evaluating volunteer recruitment activity, experimenting with creative ways to recruit volunteers from a variety of sources to create a diverse network of volunteers.
• Treating all potential volunteers inclusively with respect and sensitivity, regardless of age or background
• Supporting any volunteers facing barriers to find a suitable role.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and experience to benefit others.
• Appreciate that your role has a positive impact on the quality of service we can provide to beneficiaries as well as providing volunteering opportunities.
• Support and friendship from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - volunteer management – attracting, recruiting, and inducting volunteers. This training would take approx. 3 hours.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.  
• Access to a range of e-learning courses.
• Support from the Volunteer Development Manager and Trainer (per region)
• Access to the Volunteer Experience Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people, with good listening skills, patience, and a positive attitude  
• Good communication skills, both written and verbal
• Good written and spoken English.
• Respectful and non-judgemental with potential volunteers, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and during the role, including accessing and responding to emails and using Microsoft offices software.
• Ability to encourage and motivate all volunteers to undertake training.
• Ability to maintain confidentiality and keep information safely., in line with SSAFA policies.
• Access to public transport or a car to travel to meetings and events and t meet volunteers.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

Home-Start Suffolk is seeking an exceptional individual to join our Board of Trustees as Vice Chair.
This is a unique opportunity to play a key leadership role in a well-established and growing charity that
supports families across Suffolk. As Vice Chair, you will work closely with the Chair, CEO and wider Board to
help shape our strategic direction, support strong governance and ensure we continue to meet the needs of
families in our communities.

We are specifically looking for someone with charity governance experience. You will bring a solid
understanding of how effective boards operate and feel confident supporting other trustees, offering
constructive challenge and helping to ensure the charity meets its legal and strategic responsibilities.
This Vice Chair role is part of our wider trustee recruitment and we welcome applicants who bring any of the
following:

• Experience or knowledge of the local charity or voluntary sector
• Understanding of family support or volunteer management
• Strong networks and connections within local businesses
• Previous involvement with Home-Start Suffolk as a volunteer or someone who has received support
• A passion for making a difference in your community

Interested?
We would love to hear from you. more information and a candidate pack can be found on our website.

Closing date: This is an open and rolling recruitment
Interviews: Held as applications are received
 

Closing Date:

We are reviewing applications on a rolling basis and applications will be reviewed as they are received.

The Role:

We are currently seeking a Finance Trustee to join our Board as Treasurer. It’s a voluntary role that requires a committed individual with financial expertise to take a collaborative approach, supporting our Trustees, our Head of Finance and Governance, and our management team to oversee the financial affairs of our charity and ensure that they are legal, constitutional, and within accepted accounting practice.

Our Organisation:

Greener and Cleaner delivers locally but thinks, and influences, nationally. Our vision is greener, healthier, better connected communities across the UK. We seek to achieve this through normalising 360-degree sustainable living, bringing the community together to make changes that can deliver a big impact. We have a non-judgemental peer-to-peer approach, so that all elements of the community feel empowered to take action in how they live, work, and play and in how they use their voice to push for change.

Treasurer Role:

The primary role is to ensure alongside other Trustees that they accept ultimate responsibility for the affairs of G&C and ensure that it is solvent, well run, and delivering the charitable outcomes for which it has been set up. As well as fulfilling the duties of a Trustee, the Treasurer ensures that effective and appropriate financial measures, controls, and procedures are put in place and reports to the Board at regular intervals about the financial health of the organisation.

• Overseeing the presentation of budgets, internal management accounts, and annual financial statements, as produced by the finance team or others where appropriate, to the Board of Trustees
• Ensuring that proper accounting records are kept, and that appropriate accounting procedures and controls are in place. 
• Liaising with any paid staff about financial matters, as appropriate.
• Ensuring that robust and comprehensive financial policies are in place and being implemented, and supporting the development of policies covering financial reserves, and cost management. 
• Overseeing financial controls and adherence to systems. 
• Drawing any major financial concerns to the attention of the trustee and the management team.
• Ensuring that the charity has appropriate reserves in line with its reserves policy, and monitoring and advising on the financial viability of the charity. 
• Advising on the financial implications of the charity’s strategic plan, including overseeing the charity’s financial risk-management process.
• Ensuring that the charity has an appropriate investment policy and that investments and assets are maximised.
• Leading on the appointment of and liaison with external auditors. 
• Overseeing the development and implementation of systems for appraising, mitigating, and reporting corporate risk. 
• Ensuring that the accounts are prepared and disclosed in the form required by relevant statutory bodies – for example, the Charity Commission and/or the Registrar of Companies.
• Keeping the board informed about its financial duties and responsibilities.
• Supporting other Trustees in understanding the charity’s financial position and decision making.
• Contributing to the fundraising strategy of the charity and its ethical fundraising policy.
• Making a formal presentation of the accounts at the Annual General Meeting and drawing attention to important points in a coherent and easily understandable way.

The Person We’re Looking For:

• A finance professional with a firm understanding of charity finance and some experience of fundraising and pension schemes.
• Knowledge of charity fundraising, bid writing, and/or other income generation and/or securing funding through creation or leveraging of partnerships and networks (at a national or local level).
• A strategic thinker with an ability to balance risk and opportunity and the skills to analyse proposals and examine their financial consequences.
• Clear communicator with the ability to explain financial information to members of the Board and other stakeholders.
• Willing to play an active role in areas such as forecasting, setting budgets, and liaising with auditors.

In addition, the Treasurer will also have the responsibilities and qualities of all Trustees.

Responsibilities of All Trustees:

• Demonstrating a commitment to G&C’s objectives
• Contributing to setting the strategic goals and monitoring performance by active participation in Board discussions and decision-making
• Actively assisting the charity to build their connections and partnerships for the purposes of most effectively delivering their goals and fundraising
• Ensuring that G&C complies with its governing documents, the law, and all other relevant documentation
• Helping to identify risks and ensuring appropriate controls are in place
• Helping the Board to make sound decisions by making available their own personal knowledge and experience
• Assisting the Chair to appoint and appraise the performance of the Senior Leadership Team members
• Sharing relevant skills and expertise with the Senior Leadership Team members
• Making all reasonable efforts to attend Board meetings, away days, development meetings, publicity events, and other such public functions as requested by the Chair
• Ensuring the charity’s focus on equality, diversity, and inclusion remains at the heart of its strategy and delivery

Trustee Person Specification:

In addition to the Treasurer role specific above, our Trustees will ideally also demonstrate the following:

• A commitment to the objectives and activities of G&C
• A willingness to devote time and effort to G&C beyond attending board meetings
• Have strategic vision, an ability to think creatively, and an appropriate level of financial literacy
• Understanding of and acceptance of the legal duties, responsibilities, and liabilities of their position
• Have good independent judgement
• Be willing to effectively act as part of a team
• Adhere to the Nolan Principles of public office: selflessness, integrity, objectivity, accountability, openness, honesty, and leadership
• A willingness to allow the Employee/s to make reasonable decisions and to act within the limits prescribed by the Board

To Apply:

To see the full job advertisement with details on how to apply, and to learn more about the role and our organisation, please see the attached supporting documents.

We are seeking two passionate and affective advocates for the arts to join Nottingham Playhouse’s Board of Trustees.

Awarded Theatre of the Year 2025 in The Stage awards, Nottingham Playhouse is one of the country’s leading producing theatres, creating work that’s bold, thrilling and proudly made in Nottingham. Our wide-reaching participation programmes create life-changing experiences for our community and we also support the next generation of theatre-makers in the East Midlands through our extensive artist development programme.

As a registered charity, all of the funds we raise help to ensure we’re reaching as many people as possible to give them new opportunities and create lasting memories.

We are now seeking two new Trustees to join our Board. To complement the specialisms of our current governance, we are particularly seeking applicants with specialisms in the following areas:

• Legal
• HR
• Accountancy
• Governance
• Theatre producing
• Health and safety
• Business experience
• Property

The Board meets six times a year in Nottingham, and each Trustee also attends at least one subgroup, which meet bimonthly or quarterly. Reasonable expenses for attending Board meetings will be offered. Trustees are also expected to attend press nights for each in-house production and support other Nottingham Playhouse activities and Participation programmes whenever possible.

The attributes we are seeking in potential Trustees include:

• Strategic thinking
• Good independent judgement
• An interest in theatre with an understanding of Nottingham Playhouse’s work
• A commitment to seeing Nottingham Playhouse’s produced work and activities
• A willingness to share your field of expertise and facilitate introductions with wider networks
• A commitment to Equal Opportunities
• A willingness to devote the necessary time and effort required

These are unpaid, non-executive roles and applicants should be passionate and effective advocates for the arts. ​If you are willing and able to commit your time and expertise to proactively support Nottingham Playhouse, we would love to hear from you.

Nottingham Playhouse is committed to a policy of diversity and inclusion, and we welcome applications from potential Trustees who would help to broaden the diversity of our Board. You can be a Trustee provided you are aged 18 or over and training can be given if needed. We strive to be fully accessible and applications from disabled people are particularly welcome to balance our governance.

How to Apply

For more information about the role and Nottingham Playhouse, please download the Trustee Information Pack.

To apply, please send us:

1. A covering letter explaining why this opportunity appeals to you and what experience, skills and knowledge you would bring to Nottingham Playhouse as a Trustee
2. A copy of your CV (please include contact details)
3. A completed Equal Opportunities Monitoring Form

We would like to help you to fully participate in the application process. If you would like information providing in an alternative format, support in completing your application, or you would like an alternative way to make your application, please contact us to discuss a suitable format.

Closing date: Monday 29 September 2025 at 9am
Interviews: Thursday 9 and Friday 10 October 2025 (may be subject to change)

Why we want you
As branch secretary you help coordinate a range of activities and a calendar of events to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

What you will be doing

• Communication with branch volunteers
• Providing timely reports and information to SSAFA’s central office
• Co-ordinating a programme of meetings including an AGM, branch meetings, committee meetings, training etc..

The skills you need

• Friendly and approachable
• Strong administration skills
• Great written and verbal communication skills
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Support in your role from the team at SSAFA
• Develop your experience and skills which you can highlight on your CV and in job interviews

Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

MenWalkTalk has been developing at a pace and is now looking for new Trustees to help strengthen the Board to continue the growth.

Our Trustees play a vital role in making sure that MenWalkTalk achieves its core purpose. They oversee the overall management and administration of the charity ensuring that MenWalkTalk has a clear strategy and that our work and goals are in line with our vision. Just as importantly, they support and challenge the executive team to enable MenWalkTalk to grow and thrive, and through this, achieve our mission.

Board members have a collective responsibility. This means that Trustees always act as a group and not as individuals.

Duties:

• Support and provide advice on MenWalkTalk’s purpose, vision, goals and activities.
• Approve operational strategies and policies, and monitor and evaluate their implementation.
• Oversee MenWalkTalk’s financial plans and budgets and monitor and evaluate progress.
• Ensure the effective and efficient administration of the organisation.
• Ensure that key risks are being identified, monitored and controlled effectively.
• Review and approve MenWalkTalk’s financial statements.
• Provide support and challenge to MenWalkTalk’s CEO in the exercise of their delegated authority and affairs.
• Contribute to regular reviews of MenWalkTalk’s own governance. Attend Board meetings, adequately prepared to contribute to discussions.
• Use independent judgment, acting legally and in good faith to promote and protect MenWalkTalk’s interests, to the exclusion of their own personal and/or any third party interests.
• Contribute to the broader promotion of MenWalkTalk’s objects, aims and reputation by applying your skills, expertise, knowledge and contacts.

As a small charity, there will be times when the Trustees will need to be actively involved beyond Board meetings. This may involve scrutinising board papers, leading discussions, focusing on key issues, providing advice and guidance on new initiatives, presenting externally, or other issues in which the trustee has special expertise.

What we are looking for

We are looking for people willing to bring energy, enthusiasm and commitment to the role, and who will broaden the diversity of thinking on our board. The ideal candidates will have 3 or more years previous governance experience in the UK charity sector.

Personal skills and qualities

• Willingness and ability to understand and accept their responsibilities and liabilities as Trustees and to act in the best interests of the organisation.
• Ability to think creatively and strategically, exercise good, independent judgement and work effectively as a board member.
• Effective communication skills and willingness to participate actively in discussion.
• A strong personal commitment to equity, diversity and inclusion.
• Enthusiasm for our vision and mission.

Terms of appointment

Terms of office

• Trustees are appointed for a 3 year term of office.
• This is a voluntary position, but reasonable expenses are reimbursed.

Time commitment

• Attending 6-9 Board meetings annually. Currently meetings are held remotely each month.
• Attending 2 annual strategy / training days

Committee membership

Membership of at least one of the Trustee committees attending relevant meetings and reporting back to the Board.

Could you help your local SSAFA branch recruit volunteers in your area? You just some basic I.T and admin skills, patience, the ability to get on with a wide range of people and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Recruitment Coordinator?

Recruitment Coordinators help us find local people interested in supporting SSAFA and take them through our recruitment and selection process.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our beneficiaries come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

To offer the best possible service to our clients we need to match the right volunteers to the right role. Could you spare a few hours a week to help recruit new volunteers and welcome them to SSAFA by supporting them through their induction phase? We’d love to hear from you if think you could help with this important role.

When would you be needed and where would you be based?

The role is about recruitment and so will involve attending local recruitment fairs a few times a year as well as meeting volunteers both face-to-face and virtually. As part of your local branch, you might have access to an office, but the administration part of the ole can be done form home.

What would you be doing?

· Be the first point of contact for all volunteering enquiries, ensuring that all potential volunteers receive a timely response.

· Supporting volunteers through the recruitment and induction process and ensuring volunteers are communicated with throughout.

· Arranging informal interviews for new volunteers conducted in-line with SSAFA policies.

· Conducting ID checks (where relevant) so the volunteer can begin the vetting process

· Supporting volunteers to book onto role specific training and ensuring they complete their mandatory training.

· Working with the VDM to ensure branch vacancies are advertised on the branch website and national websites and support any national recruitment campaigns

· Maintaining good relationships with local Volunteer Centres and other local sources of volunteer promotion and attend local recruitment fairs.

· Evaluating volunteer recruitment activity, experimenting with creative ways to recruit volunteers from a variety of sources to create a diverse network of volunteers.

· Treating all potential volunteers inclusively with respect and sensitivity, regardless of age or background

· Supporting any volunteers facing barriers to find a suitable role.

· Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.

· Volunteering within the standards and values of SSAFA

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

· Use your skills, knowledge, and experience to benefit others.

· Appreciate that your role has a positive impact on the quality of service we can provide to beneficiaries as well as providing volunteering opportunities.

· Support and friendship from your local SSAFA branch and the wider SSAFA community

· Experience, training, and skills that you can highlight on your CV and in job interviews.

· Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

· Role specific training to prepare you for your voluntary role - volunteer management – attracting, recruiting, and inducting volunteers. This training would take approx. 3 hours.

· Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.  

· Access to a range of e-learning courses.

· Support from the Volunteer Development Manager and Trainer (per region)

· Access to the Volunteer Experience Team based at our central office.

· Reimbursement of out-of-pocket expenses

· Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

· Friendly and approachable people, with good listening skills, patience, and a positive attitude  

· Good communication skills, both written and verbal

· Good written and spoken English.

· Respectful and non-judgemental with potential volunteers, other agencies and SSAFA colleagues

· Willingness and ability to use IT systems for initial and on-going training and during the role, including accessing and responding to emails and using Microsoft offices software.

· Ability to encourage and motivate all volunteers to undertake training.

· Ability to maintain confidentiality and keep information safely., in line with SSAFA policies.

· Access to public transport or a car to travel to meetings and events and t meet volunteers.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

We are seeking a highly organized and detail-oriented Administrative Assistant to support our team with a variety of administrative and clerical tasks. The ideal candidate will be efficient, resourceful, and capable of working both independently and collaboratively in a fast-paced environment.

Key Responsibilities:

• Answer and direct phone calls, emails, and other forms of correspondence.

• Organize and schedule appointments, meetings, and travel arrangements.

• Prepare and edit documents such as reports, memos, letters, and presentations.

• Maintain filing systems, both electronic and physical.

• Assist in the preparation of regularly scheduled reports.

• Order office supplies and maintain inventory.

• Provide general support to visitors and act as the first point of contact.

• Liaise with executive and senior administrative assistants to handle requests and queries from senior managers.

• Perform data entry and manage database systems.

• Handle confidential information with discretion.

Qualifications:

• High school diploma or equivalent; associate’s or bachelor’s degree preferred.

• Proven experience as an administrative assistant, office assistant, or similar role.

• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).

• Strong written and verbal communication skills.

• Excellent time management skills and ability to multitask and prioritize work.

• Attention to detail and problem-solving skills.

• Ability to work independently with minimal supervision.

Could you help your local SSAFA branch recruit volunteers in your area? You just some basic I.T and admin skills, patience, the ability to get on with a wide range of people and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Recruitment Coordinator?

Recruitment Coordinators help us find local people interested in supporting SSAFA and take them through our recruitment and selection process.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our beneficiaries come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

To offer the best possible service to our clients we need to match the right volunteers to the right role. Could you spare a few hours a week to help recruit new volunteers and welcome them to SSAFA by supporting them through their induction phase? We’d love to hear from you if think you could help with this important role.

When would you be needed and where would you be based?

The role is about recruitment and so will involve attending local recruitment fairs a few times a year as well as meeting volunteers both face-to-face and virtually. As part of your local branch, you might have access to an office, but the administration part of the ole can be done form home.

What would you be doing?

• Be the first point of contact for all volunteering enquiries, ensuring that all potential volunteers receive a timely response.
• Supporting volunteers through the recruitment and induction process and ensuring volunteers are communicated with throughout.
• Arranging informal interviews for new volunteers conducted in-line with SSAFA policies.
• Conducting ID checks (where relevant) so the volunteer can begin the vetting process
• Supporting volunteers to book onto role specific training and ensuring they complete their mandatory training.
• Working with the VDM to ensure branch vacancies are advertised on the branch website and national websites and support any national recruitment campaigns
• Maintaining good relationships with local Volunteer Centres and other local sources of volunteer promotion and attend local recruitment fairs.
• Evaluating volunteer recruitment activity, experimenting with creative ways to recruit volunteers from a variety of sources to create a diverse network of volunteers.
• Treating all potential volunteers inclusively with respect and sensitivity, regardless of age or background
• Supporting any volunteers facing barriers to find a suitable role.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

• Use your skills, knowledge, and experience to benefit others.
• Appreciate that your role has a positive impact on the quality of service we can provide to beneficiaries as well as providing volunteering opportunities.
• Support and friendship from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role - volunteer management – attracting, recruiting, and inducting volunteers. This training would take approx. 3 hours.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.  
• Access to a range of e-learning courses.
• Support from the Volunteer Development Manager and Trainer (per region)
• Access to the Volunteer Experience Team based at our central office.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable people, with good listening skills, patience, and a positive attitude  
• Good communication skills, both written and verbal
• Good written and spoken English.
• Respectful and non-judgemental with potential volunteers, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and during the role, including accessing and responding to emails and using Microsoft offices software.
• Ability to encourage and motivate all volunteers to undertake training.
• Ability to maintain confidentiality and keep information safely., in line with SSAFA policies.
• Access to public transport or a car to travel to meetings and events and t meet volunteers.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No