Office manager jobs near Birmingham, West Midlands

Job Title: Marketing Manager

Salary:  £36,964, rising to £38,073 per annum from September 2022.

Hours: 37 hours per week

Location: Home/London office/Lingfield campus (mainly based from home with travel once a week (on average) to London/Lingfield.

Closing date: 19th August 2022

About us

Epilepsy in childhood can be frightening, isolating and is often misunderstood. We stand up for children and young people with epilepsy. We’re here for them. We campaign for children’s rights. We provide innovative tools, information, and practical support for living everyday life. We coordinate world renowned research into the causes and treatments of epilepsy and deliver cutting edge health services.

About the role

The Communications team are going through an exciting phase of change and growth. We are looking for candidates who think both creatively and analytically and can navigate their way through ambiguity, focused on the vision, with understanding and clarity.

This year we are updating our brand, delivering our marketing programme and launching a new website.

This role is to deliver key projects to support the delivery of the updated brand and the website project, plus oversee the management and delivery of the marketing calendar.

• Development and delivery of brand film
• Development and delivery of a bank of real-life stories, via multimedia, plus supporting processes and tool kit for ongoing management.
• Management of a film promoting the new diagnostic suite.
• Management of the marketing calendar plus support for the delivery of key campaigns featured: #OnTopOfEpilepsy, National Epilepsy Week, Inclusion in Education.

About you

What you'll bring experience and expertise in:

• Telling compelling stories and bringing them to life via a range of media and relevant to the platform they are published on.
• Developing multimedia content for campaign and content strategies.
• Processes and tool kits for management of GDPR compliant real-life stories.
• Developing and delivering successful integrated marketing plans and user journeys.
• Project management experience and skill

What we can offer you

• 27 days annual leave plus 8 days Bank Holidays (pro rata if part time)
• Access to coworking space WeWork in London Bridge with onsite coffee, bike access and events
• Flexible and home working opportunities
• Occupational pension scheme
• Health Insurance Plans (Optional)
• Eyecare Vouchers
• Gym membership options (on and off-site)
• Perkbox, giving you access to nationwide discounts and benefits
• Opportunities for career progression

We are committed to safeguarding and promoting the welfare of children and young people. An enhanced Disclosure and Barring Service check will be required.

Young Epilepsy and St Piers are proud to be equal opportunities employers with culturally diverse teams. As such, applications from people of all genders, races, religions, disabilities and sexual orientations are welcome.

Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).

One Million Mentors (1MM) is an exciting community-based mentoring programme, quickly growing roots around the UK. Our aim is to recruit train and deploy a million mentors in order to transform a million young lives.

This ambitious programme backs the talents of young people to improve their career chances. 1MM was founded on the belief that through personal, one-to-one mentoring, more young people can grow the knowledge, networks, skills and confidence they need to succeed. 

The Finance and Office Manager will have lead responsibility for preparing financial statements, monthly management accounts, maintaining cash controls, purchasing, maintaining accounts payable and budget preparation. In addition this role also includes general office management including diary management, overseeing the Business Review and overseeing some functions of HR and Health and Safety.

Operations and Projects Assistant

Salary/Rate: £26,000 pa (£13,000 pro rata)

Hours: 17.5hrs (0.5 FTE). Ideally 3.5hrs every weekday - times to be agreed with postholder with flexible working hours.

Status: Permanent

Holidays: 25 days + bank holidays (pro rata)

Location: Home-based

Reporting to: Chief Executive

Good at project management? Get a kick out of being highly organised and efficient? Want a different take on office management? We are looking for a part-time Operations and Projects Assistant to make sure our small but lively team works as effectively as possible. Someone who encourages us to maximise the resources at our disposal, who loves it when every day is different and has a can-do attitude.

The role will support the development and delivery of Foyer Federation’s operations and projects as well as the improvement of our internal systems and processes.

This role is excellent for someone who has transferable skills from previous operations, administration or HR roles and would like to move into the youth and homelessness sector.

Who we are looking for

We are seeking a part-time, organised, savvy and highly efficient Operations and Projects Assistant who is eager to join a creative and ambitious organisation at a critical point in our 30-year history. We are looking for someone who gets their kicks from making things run smoothly ‘behind the scenes’ and who loves to help support colleagues to do their job better.

You will be a ruthlessly organised, painstakingly diligent professional with a killer eye for detail. Your administrative and communications skills will be second to none, and you will have a strong knowledge and understanding of the charity sector.

Who We Are

The Foyer Federation is a small, innovative youth charity working to improve the lives of young people who can’t live at home. Since 1992, we have worked with a network of Foyers to inspire, challenge and quality assure approaches to developing the skills and resources young people need to thrive, not just cope.

We believe all young people can shape a successful journey into adulthood if they have access to the right training, contacts and opportunities to invest in their talents. We’re leading a movement of like-minded organisations and individuals who want to improve the prospects of all young people through an asset-based approach, which we call ‘Advantaged Thinking’. We’re committed to working with our network of Foyers and external experts to improve the ‘offer’ for young people.

We are looking for individuals who resonate with our core values: Maverick, Savvy, Authentic, Loving and Brave. 

Role Overview

This role will support the charity's core operations and help ensure the smooth running of the organisation as we grow our staff team and increase our impact. Our staff team and delivery output will be doubling over the next 6 months and as a result we now need a dedicated role primarily to manage the administrative needs of the core charity operations as well as some HR and project assistance. 

You’ll take the lead on matters relating to operations and administration in close liaison with the Chief Executive and the Company Secretary & Executive Assistant. In addition, you will support other staff to effectively deliver our offer to Foyers and young people. You will be confident interacting with a wide range of partners, funders and members, including senior staff by email. 

This is a busy and challenging role within a small, friendly team. You’ll have up-to-date IT skills, a drive to improve efficiency and the creativity to streamline our operations. Being highly organised doesn’t stop you from embracing change and using your initiative to help the charity grow. You’re the kind of person who deviates from the plan if it’ll make things work better.

Duties & Accountabilities:

Core Charity Operations

Oversee the safe and secure organisation and storage of files and folders primarily through G-Suite (as well as any paper based records) ensuring folders and files are easy to find and up to date, managing security settings and promoting good practice.

Maintain a robust database and mailing lists of funders, contractors, freelance workers, volunteers and partners using the White Fuse CRM software.

Develop, maintain and manage effective recruitment processes (alongside the Company Secretary and EA) for advertising, shortlisting, interviewing and appointing staff, consultants and volunteers. 

Oversee the onboarding, induction and off-boarding of staff members.

Oversee the subscriptions and contracts of the charity including insurance, mobile phones, web hosting, IT support and online subscriptions.

Own and maintain key organisational documents.

Developing operational policy and procedure - eg. around IT security and GDPR - and the management and administration of our IT systems, Health and Safety etc.

Project and Team Administrative support

Help plan and take minutes of internal team meetings and relevant external meetings eg with members, key stakeholders etc.

Manage the administrative tools of the charity; supporting staff to access and utilise them effectively including our holiday booking system (Whosoff), Trainline account, Google suite, Microsoft 365, Zoom, CRM system and co-work space membership.

Support the staff team on specific projects, programmes and events providing administrative support when possible.

Assistance for the Chief Executive 

Support the Chief Executive with specific tasks relating to finance, banking, HR and operational administration.

Support the Chief Executive with administrational and other assistance, including diary management and coordination, communications with external people and organisations and other general support.

Support the Chief Executive with email management in periods of busyness or when away from desk for long periods.

Format and proofread documents and collate information for funding proposals and grant reports

General

To apply the Foyer Federation’s policies and procedures and ensure compliance with relevant obligations, including Safeguarding, Health and Safety, Data Protection and Equal Opportunities.

To ensure your own continuing professional development by undergoing training and other activities.

To undertake any other duties as may be reasonably required.

This job description may be amended from time to time, as the needs of the organisation require.

Person Specification - Essential Skills & Capabilities

Highly organised; Able to manage colleagues diaries and support and coordinate busy, varied work schedules and prioritise workload effectively

Great customer service approach: Friendly and solutions focused, with a can do attitude and problem solving skills.

Very strong administrative skills; meticulous attention to detail. Able to produce structured concise meeting minutes and actions

Some working knowledge and understanding of general charity operations and compliance requirements.

Strong communicator with very good professional verbal and written skills

Capable of using various technology platforms (e.g. Microsoft, Apple products,  Zoom, Google suite).

Able to work in a flexible, efficient, resourceful and self-driven manner working remotely using technology to stay engaged with a wide range of stakeholders

Discrete and has respect for confidential information

Committed and passionate about the cause of the charity

Desirable qualities

Good understanding of the UK charity sector and structure

Understanding of supported housing and/or youth services

Experience of working remotely

Strong research and investigative skills to provide information to improve our systems and operations.

Additional notes

This post has no budgetary or line management responsibilities.

The post-holder will be supplied with a company Macbook and phone as well as other equipment to support the role if required.

There is no specific requirement for expertise or experience around finance or HR as we use an outsourced Finance Team for our bookkeeping, management accounts and all other finance needs and we use a specialist HR consultant for specific HR tasks.

To Apply

To apply, download and read the full job description and equal opportunities form. Send your completed form and a copy of your CV to our inbox email address. Please also include a cover letter that outlines your suitability for the role based on the competencies in the job description, and why you want to work for Foyer Federation.

Applications close at 12pm on Tuesday 16th August 2022.

Job Title: Operations Manager 

Contract: Fixed Term, 12 months (extendable) 

Hours: 0.6 FTE    

Location: Home based, able to attend regular in-person meetings & events in Greater Manchester 

Salary: £35,000 per annum (£21,000 pro rata)

NW Hearts Charity (RCN 1194189) is a new charity with a big ambition - to improve heart health outcomes across Greater Manchester. We are looking for a committed and dynamic individual to work closely with the small, but highly committed board of trustees. NW Hearts Charity is aiming to deliver its first round of grant making by the end of 2022 and to make grants in the region of £500k over the next 2-3 years. This role will be our first paid staff position and will be pivotal in managing our transformation into an effective grant-making organisation. 

Benefits

• 25 days of annual leave / year (pro rata) plus bank holidays.
• £50 per month contribution to gym membership
• Occupational pension scheme
• Life assurance. Should the worst happen, life assurance is there to help your loved ones.

Key Responsibilities 

Reporting to the Chair of the board, the Operations Manager will have a range of practical, operational and strategic responsibilities that will support us in delivering our 2022 Annual Plan and developing our longer-term strategic priorities.

Charity Management and Governance

• Establish and implement all administrative & HR processes that enable a busy charity to run smoothly.
• Manage relationships with external consultants and/or suppliers (e.g. on fundraising and marketing).
• Develop and implement effective and transparent grant-making processes and procedures, including supporting the development of an independent grants panel.
• Ensure that all regulatory and statutory obligations are met in good time and to a high standard.
• Ensure that the board of trustees is effectively served with full and timely reports, productive meetings and good communications to enable it to fulfil its governance duties and responsibilities.
• Oversee management of the risk register, ensuring all risks are captured, monitored and robust mitigation plans are in place.
• Support the trustees in their duties and inform decision-making in the best interests of the charity.
• Support the board to develop its longer-term strategic approach and annual planning.

Finance

• Establish and embed the charity’s financial management policies, procedures and systems to enable the charity to demonstrate excellent budgetary control, financial management and reporting.
• Oversee the annual audit process and co-ordinate preparation of the Trustees’ Annual Report and Accounts.
• Oversee the production of timely and accurate financial reports including regular budget and cash flow projections.
• Oversee cash flow to ensure NW Hearts has adequate funds to meet its day-to-day operational obligations and its grant-making commitments.

Fundraising, Communication & Stakeholder Engagement 

• Take a lead on fundraising activities, drawing on additional resources where required, to provide NW Hearts with the funding to meet its longer-term grant-making aspirations.
• Support the work of our marketing partners to grow our brand and develop all aspects of our marketing strategy, including our website and across a range of social media.  
• Develop and maintain strong relationships with supporters and potential supporters.
• Ensure that high quality verbal and written reporting to all funders and supporters is completed in good time. 
• Undertake a range of stakeholder engagement activities aimed at raising the profile of NW Hearts in support of the charity’s strategic objectives. 

Person Specification

Essential

• Commitment to, and passion for, the charitable aims of NW Hearts Charity. 
• Ability to work with a high level of autonomy and an eye for detail. 
• Skill in thinking strategically, while managing multiple projects and getting things done. 
• Excellent communication and interpersonal skills to build relationships internally and with a range of external stakeholders. 
• Experience of setting up and developing projects and/or organisations. 
• Financial management skills, including preparing and managing budgets and preparing clear and complete reports.
• Experience of creating and updating effective administrative processes.
• Able to attend regular in-person meetings & events in Greater Manchester 

Desirable

• Experience in the charity sector and / or new start-ups.
• Experience of grant-making.
• Experience in communications and / or fundraising, including building and maintaining relationships with a range of supporters.

Job title: Relationship Manager

Location: Hybrid & Office based min 1 day/week (Cornwall, London, Manchester or Bristol)

Covering the Midlands and South West of England

Reporting To: Senior Relationship Manager

Contract: Fixed term contract 2 years, full time, 9 day fortnight equiv to 36 hours/week

Salary: £39,000-£45,000

Date Closes: 4th September 2022

Role Purpose:

Reporting to a Senior Relationship Manager this role plays an important part in the provision of capital grants to our charity and social enterprise customers working in the youth sector as part of the Youth Investment Fund (YIF). 

We are looking for someone who has previous experience of funding of property / real estate / asset acquisition or redevelopment, (which could be in the form of capital grants or lending) relationship management and managing a portfolio of business/organisation grant customers. This is a great opportunity for someone to be involved in making a difference to young people. We need someone who is passionate, proactive, can work well autonomously and as part of a team. 

The Youth Investment Fund (YIF) is a £368 million fund created by the UK government to create, expand and improve youth facilities and services in England to drive positive outcomes for young people. 

YIF is being delivered by a partnership between Social Investment Business, The Key 

Fund, National Youth Agency and Resonance. 

Together, we aim to deliver grants for up to 300 facilities in selected eligible areas across England by 2025 that represent positive value for money, are environmentally sustainable and enable positive activities for young people aged 11–18 (up to 25 for young people with SEND). 

This funding will drive value-for-money facilities that youth organisations can afford to sustain. Using innovative construction techniques, as well as supporting redevelopment projects that expand youth service provision, the YIF will achieve savings on facility running costs, so that resources can focus on activities that enrich young people’s lives. 

It will support projects to level up youth provision, assessing and distributing grants so that local youth facilities and services can be the best they can be. 

This role will be employed by Resonance Ltd 

Our values are: 

• We are a bridge, not an institution 
• We believe there is always a solution 
• We build trusting and transparent relationships, one investment at a time 
• When we strive for mutual profit, all of society benefits 

Key Responsibilities:

1. Responsible for managing a portfolio of capital grant investments as part of the Youth Investment Fund (YIF) and acting as the primary point of contact for all communications with those customers. 
2. Undertake detailed assessments of new grants, managing the process of collating information for a full application from across the ‘three pillars’ of the YIF: organisational resilience, construction/redevelopment project viability and supported activities for young people. This may include coordinating support for an applicant from experts and the wider YIF partnership. 
3. Undertake AML/KYC, eligibility and fraud checks on new grantees. 
4. Drawing up grant and security documentation where required. 
5. Arrange drawdown and disbursements of funding. 
6. Build and maintain strong working relationships with all potential and actual grantees within your portfolio. 
7. Collect, review and report on monitoring information from grant recipients which is predominantly financial information (management accounts, annual accounts and forecasts) and construction progress reports focused on organisational resilience and the status of the build over the lifetime of a capital project and after its completion. 
8. Ensure scheduled grant drawdowns due to grantees are received in line with agreed schedules and take action if schedules are subject to change. 
9. Proactively identify emerging support needs and recommend methods to address these, including sources of external advice/support. 
10. Discuss potential variations to the terms of grants with grantees and prepare and submit grant variation recommendations to internal committees including the YIF’s independent Assessment Panel and the YIF Grants Committee, including challenging situations where the grantee is not able to bring a significant capital project in on time and on budget, or is otherwise in financial distress. 
11. Support and/or lead on relevant YIF projects as and when required. 
12. To work within the organisation's values, principles and processes to achieve operational excellence. 
13. To adopt our continuous improvement and learning ethos. 
14. To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I. 
15. To support and contribute to the implementation and delivery of SIB’s strategy. 
16. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required. 

Skills and Experience:

Core competencies 

• Commitment to quality, equality, diversity & inclusion, and customers. 
• Excellent communication skills that can be adapted to a variety of audiences.
• Team player who can work collaboratively with others as well as the ability to work independently. 
• Experience of managing or working with a portfolio of business/organisation capital grant or loan customers. 
• Ability to analyse and make objective judgements based upon complex written and financial information. 
• Previous experience of assessing capital grant applications, or loan applications. 
• Experience of interpreting and understanding data on Microsoft Excel. 
• Credit assessment training or a good understanding of company financial accounts.
• Good negotiating, influencing and problem solving skills.
• Ability to work using own initiative, manage own workload, be a self-motivator and work remotely. 
• A passion to help financially viable charities and social enterprises access funding. 

Desirable competencies 

• Knowledge of the voluntary, community, and social enterprise sector, particularly the youth sector. 
• Experience of construction projects, real estate or property. 

We are looking for a part-time, UK-based Finance Manager who wants to work flexible hours from home and be a key member of a small, but influential, charity that helps museums work with the information that connects collections and audiences. This is an exciting time for Collections Trust, as we and our partners enter the detailed planning phase for a museum data service that will transform the way UK museums and their users work with the nation’s collections over coming years.

Aims and scope of the post

The aim of this post is to ensure sound financial management to support the organisation’s ongoing charitable work. The Finance Manager is responsible for CT’s financial strategy, timely and accurate financial administration, maintenance of financial and management accounts, as well as cash flow, stock control, payroll and pension.

Responsibilities and tasks

Budgeting and forecasting

• Produce annual budgets, quarterly reforecasts, and scenario models for the organisation budget.
• Support budget forecasting for project tenders, ensuring due diligence and financial viability.

Reporting

• Produce quarterly management accounts, including variance reports, analysis by income streams, and cashflow forecasts.
• Prepare and present financial reports for the quarterly board meetings and biannual audit committee meeting.
• Produce minutes of the audit committee meetings and contribute to the minutes of board meetings.
• Complete statutory reporting to Companies House, the Charity Commission and HMRC.
• Submit the relevant reports to funders to ensure timely receipt of grant payments.

Financial management

• Process supplier invoices and carry out twice-monthly payment runs.
• Raise customer invoices for consultancy work, licensing agreements, training, and other income due.
• Carry out credit control for overdue customer invoices.
• Manage payroll, including monthly payments to HMRC, payroll year end, and pension contributions.
• Manage CT bank accounts, including weekly monitoring of transactions and income matching, managing bank mandates and online access.
• Manage company credit cards, ensuring strong controls and adequate accounting for individual cardholders’ usage.
• Respond to financial queries from customers, suppliers, funders and staff members.
• Manage grant receipts.
• Oversee the retail function, responding to queries and issues regarding sales of items through the CT online shop.
• Oversee the purchase ordering system.

Accounting

• Carry out monthly bank account and credit card reconciliations.
• Complete month-end procedures, including processing accruals, prepayments and depreciation.
• Maintain the fixed asset register and inventory list.
• Ensure accurate accounting for restricted and unrestricted funds.
• Complete quarterly VAT returns, ensuring the correct VAT treatment for all transactions (specifically regarding business/non business, and irrecoverable VAT designations).
• Complete year-end procedures and prepare draft statutory accounts for audit, together with schedules to support the figures and workings in the statutory accounts.
• Act as the main point of contact to external auditors, providing all required information.

Risk management

• Lead on maintaining the organisation’s strategic risk register.
• Ensure adequate annual insurance.
• Regularly review the reserves policy to ensure that it meets the needs of the organisation.
• Lead in liaising with the pension fund, actuary and trustees in the management of the (legacy) defined benefit pension scheme (now closed to new members).
• Carry out regular reviews of systems, procedures and financial controls to ensure they are fit for purpose.

Line management

• Management of the part-time Retail and Administration Officer (0.6 FTE).

General responsibilities

• Following the principles of Collections Trust’s policies and procedures.
• Additional duties as may reasonably be required from time to time.

Line management

The Finance Manager reports directly to the Chief Executive, and is in turn responsible for the line management of the 0.6 FTE Retail and Administration Officer.

Person specification

Collections Trust is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our sector, and for each employee to feel respected and able to give their best. Please note that the Finance Manager will need to have the right to work in the UK.

Essential knowledge, skills and qualities

• A part-qualified accountant or equivalent knowledge gained through relevant experience.
• Three years’ experience in a similar role, ideally in the charity sector.
• Strong ICT skills including relevant accounting software and Microsoft Office 365 (particularly Excel).
• Ability to write clear and concise board reports, with the ability to communicate complex financial information to a non-financial audience.
• An excellent eye for detail and consistency.

Desirable knowledge, skills and qualities

• Honesty and integrity.
• A working knowledge of Xero or comparable accounting software.
• Familiarity with appropriate charity accounting practices (SORP regulations).
• Autonomy and ability to work effectively under own initiative.
• Strong verbal communications skills, able to convey financial information to a non-financial audience.
• Good organizational skills.
• Ability to work well within a team and manage others effectively.
• Enthusiasm, flexibility and proactive approach.
• Commitment to ongoing personal and professional development.
• An understanding of relevant retail and/or consultancy operations.

Operations Manager

We have an exciting opportunity for an Operations Manager to improve operational support for a leading charity.

Position: Operations Manager

Location: Home-based

Hours: Full time role working predominantly Monday to Friday but with considerable flexibility required since this role involves supporting volunteers.

Salary: £35k (location dependant)

Contract: Permanent

Benefits: Life insurance, critical illness, healthcare cash back scheme, private medical insurance, pension and 25 days annual leave

Closing Date: 12th August 2022

The Role

As Operations Managers, you will report to one of two Global Operations Directors or the Head of Operational Support. Working closely with the broader Operations teams, you will develop the Award, improve operational support and in particular increase participation through existing Operators and the recruitment of new Operators (new business development).

The role of the Operations Manager is to support the delivery and growth of the Award through provision of guidance and support to Operators – a network of local and national organisations around the world, licensed directly by the Foundation to deliver the Award.

The focus of the role will be to grow participation in the Award by providing support and operational advice to the Operators and to ensure compliance with licence requirements. An understanding of the environment in this area is desirable and flexibility to work within the relevant timezone is essential.

A significant proportion of the role will entail new business development by identifying new partners to work with (to ensure as many young people as possible are able to participate in the Award).

Key responsibilities include:

• Support the delivery and management of a high-quality Award programme
• Ensure effective and consistent day to day contact and support for Operators
• Work with staff and volunteers of Operators to develop practical solutions
• In partnership with the Licensing team and other colleagues schedule and conduct compliance and licence reviews of Operators in accordance with licensing requirements
• Actively promote the benefits of the Award (and non-formal education and learning), recruit, licence and induct new Operators to grow the Award
• Induct and provide ongoing operational support to staff and volunteers in Operators
• Actively promote and support the adoption of the Foundation’s digital platforms
• Ensure engagement in global campaigns to promote the Award and ensure brand compliance

About You

As Operations Manager, you will have experience in:

• Training, coaching and facilitation of adults
• Providing strategic support in a volunteer or NGO environment
• Providing customer account management
• Building and maintaining excellent client relationships

About the Organisation

The charity is the world’s leading youth achievement award, equipping young people for life and work. Each year, more than one million young people take part in the Award in over 130 countries and territories. The organisation drives and supports the Award’s global growth, through supporting the Award in those countries and territories, so more young people can take part.

You may also have experience in areas such as Operations, Operations Assistant, Programme Manager, Service Manager, Programme Lead, Programme Officer, Operations Officer, Programme Assistant, Youth Trainer, Trainer, Coach, Mentor, Duke of Edinburgh, Duke of Edinburgh Officer, Duke of Edinburgh Coach, Duke of Edinburgh Leader, Volunteer Officer, Volunteer Manager, Volunteer Coordinator, Volunteer Lead, Volunteer Engagement Officer. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Senior Partnership Manager - Corporate Partnerships
3 x Contracts Available - 2 x Permanent Contract and 1 x Fixed Term contract (6 months) 
Full time, 34.5 hours, we are open to a conversation about how you work these hours
London Office based or Home-based 

Salary Range - National: £36,000 - £41,000 London: £39,500 - £44,500

We have a fantastic opportunity for three Senior Partnership Managers to join the Corporate Partnerships team at Macmillan Cancer Support. These positions offer exciting opportunities to lead on some of our strategic partnerships. You will build, develop and manage our award-winning partnerships at Macmillan Cancer Support and to join one of the leading teams in the sector. 
 

Looking to put your partnership building skills to good use and support people living with cancer? This could be the role for you.

About the Role

In this role, your accountabilities and responsibilities are…

• Ensure partnerships in portfolio are delivered to plan and meet targets
• Lead on strategy and proposition development to support your portfolio, securing the maximum value for Macmillan through income generation, service development and influencing in line with Macmillan’s agreed organisational strategy and objectives
• Manage the team to deliver on targets, meet agreed partnership KPIs and personal development objectives
• Support on partnership growth opportunities across your team and partnerships
• Inspire, motivate and build capability and capacity within the team through effective training, coaching and mentoring as well as sharing best practice
• Identify, manage, influence and steward key decision makers in your portfolio of partners to enable long-term commitments across the portfolio
• Resolve conflict to facilitate the future development of our corporate partnerships
• Oversee partnership renewal liaising with the New Business team and other Macmillan departments where appropriate
• Work with teams across Macmillan to plan best allocation of resources across your portfolio to maintain efficient and considered servicing of partnerships
• Support on development of New Business propositions, proposals and pitches and allocate resourcing for new partnerships
• Maintain expert knowledge of market and competitor activity and liaise with Research and Insight to maximise benefits
• Contribute to the development of the Corporate Partnerships and Relationship Fundraising strategies seeking opportunities to develop new products where necessary
• Be familiar with and adhere to all relevant Macmillan policies and procedures at all times

Any other duties as reasonably required in line with skills, knowledge, and experience to contribute to Macmillan’s wider success.
 

About you

• Experience of managing client relationships in corporate fundraising (preferably) or commercial sector
• Evidence of successful account management experience, dealing with high value accounts and delivering to targets and objectives
• Full understanding of Gift Aid regulations and tax efficient charitable giving
• Good knowledge of relevant charity law
• Proven track record in effective leadership and development of direct reports, including evidence of the ability to coach and develop staff
• Influencing and negotiating skills
• Experience of budget planning and forecasting
• Evidence of working with board level stakeholders at large organisations
• Experience in delivering impactful presentations and public speaking – confidence addressing small groups, large meetings or individual VIPs

About us
Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to be their best self to work.

We welcome applications from everyone who meets the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another ethnic minority background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy, along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.

So we can support you to be your best during the application or interview process, please contact Macmillan People Services Team for advice and recruitment adjustments. In your application, please feel free to note which pronouns you use (for example, she/her/hers, he/him/his, they/them/theirs).

Recruitment Process
The application deadline is 11 August 2022, with virtual interviews taking place between 25th August - 1st September 2022.
We are interested in hearing from candidates with experience in a range of sectors and if anyone would like an informal chat, please do get in touch.

In order to ensure fairness and consistency to select the best candidate for this role, all of our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

We are looking for a Bristol Operations & Business Development Manager will be to lead the growth and day-to-day running of Migrateful in Bristol. You will be an entrepreneurial, self-starter who enjoys wearing many hats and is excited by the opportunity to expand on our success, deliver on our theory of change and ensure our Bristol branch becomes a financially viable operation.

Hours: 5 days (40 hours per week)

Salary: £30,000 per annum 

Location: Bristol (Work from home with some local site visits and occasional evening work. We also recommend occasional days working from London HQ)

Contract Type: 12 month contract (with view for role to become permanent if region proven to be financially viable.)

Reporting to: Head of Operations

Closing Date: Tuesday 16th August (Midnight)

Interviews: Tuesday 23rd August

Start Date: Monday 5th September

Application Process: You will need to submit a cover letter, CV and a 2 minute video (introducing yourself and explaining why you would be suited to this role) 

Who We Are 

Migrateful runs cookery classes led by refugees, asylum seekers and migrants struggling to integrate and access employment. The cookery classes provide ideal conditions not just for learning English and building confidence, but also for promoting contact and cultural exchange with the wider community.

Our Mission

Due to legal, linguistic and social barriers, finding work can be extremely difficult for many migrants. Being unable to provide for themselves and their families has significant negative effects on self-esteem and mental health. Migrateful’s mission is to empower and celebrate refugees and vulnerable migrants on their journey to integration, by supporting them to run their own cookery classes.

Why Work for Us?

Migrateful is a young, award-winning, innovative social enterprise and registered charity. Set up in 2017 by the founder and CEO, Jess Thompson (featured on the Forbes 30 under 30 list), in five years it has grown into an organisation with 84 chefs, 13 staff and 150 volunteers. Our main operation is in London with pilot operations currently in Bristol, Kent & Brighton. Working with us you would be part of a friendly and supportive team, with drive and energy to develop the Migrateful model further, replicate it in other parts of the country and create a fairer, more integrated society.

Why now?

It’s an exciting time to join Migrateful.  We have recently conducted a piece of research to understand how successfully Migrateful classes meet the criteria for ‘contact theory’ which underpins our model. We are also in the process of publishing our first impact report. Our model has now been honed and tested and proven to work, not only in terms of the benefits it brings to vulnerable migrants but also in terms of providing an enjoyable experience for class participants. Our classes foster kinder attitudes towards migrants in the UK, and we want to maximise our impact by implementing it at scale across the country and beyond. In this role you would be in the exciting and crucial position of delivering on this strategic aim in the Bristol area.

Essential 

• Demonstrable commitment to Migrateful’s mission.

• Strong communication and interpersonal skills and the ability to deal with, and have empathy for, a diverse range of people including vulnerable groups.

• Excellent organisation and leadership skills.

• Ability to take initiative, be flexible and think creatively.

• Enthusiasm, energy and a positive attitude.

• Demonstrable attention to detail

• Previous experience of at least two years in an operations and/or business development role

• Strong and varied network across the Bristol community.

• Strong stakeholder management  skills.

• Strong project management skills.

• Passion for social change and keen interest in how to scale impact.

Desirable

• Experience of working in a social enterprise.

• Experience of working within the food industry.

• Refugee or Migrant background.

• Experience in an events management role.

• Experience onboarding and managing volunteers.

• Links to Bristol refugee charities

We welcome applications from underrepresented groups, whether these be of ethnicity, gender identity, religion, physical ability, sexual orientation or other.

Responsibilities:

• Overseeing strategic aims and financial budgets in Bristol

• Working with the marketing team to market our classes in Bristol 

• Partnership building with venues and the media 

• Coordinating volunteers, facilitators, chefs and venues in order to schedule and publish our cookery classes

• Responding to corporate booking enquiries 

• Quality control of classes (e.g: ensuring equipment is always in good condition and responding to feedback)

• Running training sessions with cookery class facilitators and volunteers

• Oversee volunteer engagement and retention 

• Supporting chefs on their journey to independence through signposting to local support organisations, regular 1:1 check ins and communication

• Organising quarterly chef meetups 

• Carrying out impact measurement surveys

We are excited to be recruiting a Programme Manager to join The Brilliant Tutoring Programme. This role will play an important role in the delivery and management of The Brilliant Tutoring Programme, which is currently being delivered as part of the government’s National Tutoring Programme (NTP). The Brilliant Club is also exploring opportunities for the charity to deliver attainment raising activities beyond the NTP. 

The BTP Programme Manager will support the team leadership of the BTP team, ensuring excellent programme delivery to all BTP schools. The BTP Programme Manager will manage at least two Programme Officers, each managing a cluster of school- Tutor relationships. The Programme Manager will oversee all aspects of programme delivery by Programme Officers ensuring key performance indicators are met. They will coach and support Programme Officers to deal with difficult and sensitive issues from schools and Tutors, becoming directly involved as a point of escalation. The Programme Manager will design and coordinate the programme delivery cycle, ensuring that all communication to external stakeholders is high quality. The Programme Manager will deliver aspects of our provision including tutor assessment and training. 

The role requires a driven and dynamic team player, with experience of success in programme management. They will be positive and proactive, with a commitment to delivering excellent standards. They will champion the charity’s values and embody them in interactions with colleagues and partners.

We think it is important that our charity reflects the lived experience of our beneficiaries, and we want to be an organisation where employees from any background can thrive. We particularly welcome applications from disabled, Black, Asian and Minority Ethnic , Lesbian, Gay, Bi, Trans including non-binary (LGBTQ+) candidates, and candidates from low-income families. These groups are currently underrepresented at The Brilliant Club, and we are committed to increasing representation and diversity at the charity

Person Specification 

Time and Resource Management 

•    Excellent organisational skills, with the ability to prioritise and manage time effectively
•    Ability to be flexible and adapt to changing priorities
•    Helps others to develop the skills and behaviours to build good time and resource management 
•    Manages projects, with appropriate levels of time and resource input 

External Stakeholder Knowledge and Management 

•    Knowledge of the school and university sectors 
•    Coaches the team to identify issues and opportunities to better manage external stakeholder relationships
•    Actively shares useful information about stakeholders with internal colleagues at all levels 
•    Confidence in handling enquiries and conflicts from external stakeholders and adapting approach to meet different needs 

Communication 

•    Excellent written and verbal communication skills 
•    Evaluates the quality of communications within their team, suggesting improvements 
•    Confidence communicating with, and delivering to, a range of stakeholders 
•    Confidence presenting and delivering sessions to a range of audiences including school-aged children and adults 
•    Makes sound, nuanced judgments about how, when and whether to communicate difficult or complex messages 

Initiative and Problem Solving 

•    Proactivity in seeking to enhance processes and identifying emerging risks, solving problems, and suggesting solutions as they arise
•    Makes the case for improvements that have a positive impact and effectively shares solutions and improvements within relevant teams 
•    Encourages a culture of innovation 
•    Works with their team to respond quickly to solve problems, seeking input from relevant internal stakeholders 
•    Uses and seeks out the best data available to analyse patterns and arrive at robust solutions or improvements 

Developing Self and Others 

•    Self-reflective and committed to own professional development 
•    Stretches self, team members and colleagues to develop

Person Specification

•    Essential – Proven experience in leading the delivery of a project or programme across a locality
•    Essential - Demonstrable experience of working in/with schools or the higher education sector
•    Essential – Experience of managing a team
•    Desirable – Qualified teacher (QTS or above) or academic research experience (Masters or above)

Role Specific Knowledge and Skills

•    Essential – Knowledge of educational interventions, including impact management
•    Essential – Knowledge of the school sector
•    Essential – Capable of adapting quickly to new systems and interfaces
•    Desirable – Teaching skills/delivering training to adults
•    Desirable – Effective stakeholder management experience. Experience of engaging with schools, including senior leaders, to develop effective  ongoing relationships to support the delivery of a project or programme.
•    Desirable – Confident in using digital systems for delivery

The Children’s Society are excited to be recruiting for the brand new role of Look Closer Campaign Manager to develop and lead the Prevention Programme’s award winning #LookCloser exploitation awareness campaign.

This is a permanent position until 31st March 2023 with a possible contract extension to 31/03/2025, subject to funding. The Children’s Society will be completing a competitive process with the aim to deliver the Prevention Programme longer term.

The role is an ideal opportunity for an experienced campaign manager with an interest in leading a nationally recognised campaign to improve the lives of exploited and abuse children across England and Wales.

The Prevention Programme

The Prevention Programme is now in its fourth year as a key part of The Children’s Society’s national programme team. Funded by the Home Office, we also form part of their Child Sexual Abuse strategy and work in close partnership with organisations across the public, private and charity sectors to achieve our goal of preventing Child Exploitation and Abuse, Modern Slavery and Human Trafficking across England and Wales.

The Prevention Programme is an exciting, fast-paced programme which drives forward radical change in the prevention of Child Exploitation at a local, regional and national level. 

Last year the programme won the Children and Young People Now Partnership award for its #LookCloser campaign, an award that is the gold standard for everyone working with children, young people and families, and provides recognition of the achievement of services across the third sector.  

We’re looking for an experienced and skilled individual to lead our #LookCloser exploitation awareness campaign and join our dynamic Prevention Programme Management Team. With substantial experience of delivering effective campaigns that have achieved tangible change and a passion for improving the lives of children and young people at a national level, you will play a key role in leading and developing our #LookCloser campaign to help prevent and improve responses to child exploitation and abuse across England and Wales.

Through ensuring the campaign is strategically focused and that it draws upon and coordinates input from across The Children’s Society and relevant partner agencies you will act as a key member of the Prevention Programme working towards a society where every child exploitation victim is identified and receives appropriate support.

Police officers are asking different questions, victims are getting extra support and being identified at different points. They said that was directly as a result of the work with The Children’s Society.’ Local Authority Stakeholder, East Midlands

We view diversity and inclusion as fundamental to achieving social change. To tackle the complex issues facing young people, we need access to diverse talent, perspectives, experiences and working practices. The Prevention Programme is committed to anti racism and currently engaged in work to address issues of systemic exclusion, disproportionality and discrimination.

Applications from diverse backgrounds and communities are encouraged and we have policies to support flexible, inclusive and accessible employment.

 In this role you will:

• Join the award winning Prevention Programme to influence and encourage new and innovative approaches to prevent child exploitation and abuse, working to ensure all child victims of exploitation are recognised and receive the right support.
• Have the opportunity to influence and develop national changes in police, social care, health and private sector practice including at the frontline and strategic leaders.
• Lead, develop and deepen the #LookCloser campaign to both expand the audiences it engages across the statutory, third and private sectors and ensure it makes a meaningful contribution to improving the lives of children and young people.
• Lead and manage internal and external working groups to collaboratively develop and deliver the #LookCloser campaign to position it at the forefront of behaviour change campaigns around child exploitation and abuse.
• Represent and promote the Prevention Programme and The Children’s Society more widely and communicate effectively with key audiences and stakeholders both internally and externally, winning support and gathering new ideas to inspire the campaign and wider activity of the Prevention Programme and The Children’s Society as a whole.

The Children’s Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children’s lives happier and safer. 

Every day we’re changing the lives of children in this country for the better – and with your help, tomorrow we can be there for even more.

Do you want to be part of our Team?

The closing date for applications is 11:59pm on the 24th of August 2022. 

We intend to hold interviews during the week of the 12th of September 2022.

 The Children’s Society is committed to safeguarding and protecting the children and young people that we work with.  As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.  We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

The UK Cyber Security Council works to bring together stakeholders to build and drive engagement in the cyber security profession, through developing standards and ethical practice, demystifying career routes into the profession and promoting the profession.

In collaboration with multiple UK Government departments and the National Cyber Security Centre (NCSC), our approach is to co-ordinate existing programmes and shape new initiatives, in support of the ambition to make the UK the safest place to live and work online.

We are also an organisation with organisational members, offering open to all organisations who share our interest in promoting, supporting, and developing the cyber security profession.

The role:

If you’re successful, you will have a unique opportunity to join a new organisation at an important phase of its development. The role will be to provide finance administrative support and operational management support, overseeing agreed programmes of work as agreed with the Director of Finance & Operations and the Chief Executive Officer.

Main Duties and Responsibilities

Finance

• To carry out finance administrative activities that support effective financial management of the organisation
• To ensure all transactions are accurately and appropriately recorded on the organisations finance system (Xero)
• To ensure financial policies and procedures are followed by all staff and volunteers, review and develop procedures as necessary

Operations Management

• To carry out initial due diligence assessments on operational projects and services that may be acquired by the organisation
• To contribute to the organisational risk register and logs on a regular basis based upon the operational areas of responsibility
• To work closely with internal and external colleagues on the transition of programmes and projects to the UKCSC
• To manage and oversee the transition of agreed programme of work or projects to the 'Council’

Other

• To order and maintain office supplies as required for the smooth running of the organisation
• To carry out or contribute to micro projects as requested by the Chief Executive
• To carry out additional tasks that may be required to support the effective running of the organisation
• To maintain open and effective communication with internal and external colleagues
• To ensure appropriate records are added and maintained through use of the organisation’s CRM system
• To ensure that all work is cohesive and aligned to work with colleagues within the organisation
• To prepare reports as required for the Director of Finance & Operations, Chief Executive and/or Board of Trustees
• To comply with data protection legislation and act responsibly on matters of data disclosure both internally and to third parties
• To represent the Council in a professional manner and to act at all times in a manner which will not damage its reputation.

Person Specification:

Essential

• Experience of working with online finance management systems (i.e. Xero)
• Experience of finance management from purchase order to payments
• Knowledge of financial management best practice
• Knowledge/experience of due diligence assessments
• Excellent organisational skills.
• Experience of administrative support in a similar organisation
• Excellent communication skills with ability to establish a rapport and communicate effectively with stakeholders at all levels and from all sectors.
• The ability to work under pressure to cope with multiple demands and deadlines, to work fast and to a consistently high standard.

• The ability to adapt to new office systems, contact databases and to use them effectively.
• Fully IT literate, particularly to be competent with Office365, Microsoft Excel, Word, PowerPoint and Outlook.
• The ability to write fluently, to think clearly and to grasp new concepts quickly.
• A ‘can-do’ solution focussed attitude. Willing to get stuck in and help your colleagues when required.

Desirable

• Educated to degree level standard or equivalent
• Bookkeeping/accountancy qualification
• An interest and passion for Technology and/or the Cyber Security industry.
• Experience of research and survey approaches
• Experience of working in a start-up organisation

Equal Opportunities

We actively support diversity and inclusion and ensure that all our employees are valued and treated with dignity and respect. We want to encourage everyone in our business to reach their potential. We value people as individuals with diverse opinions, cultures, lifestyles, and circumstances. All job applicants are covered by our equal opportunities policy, and it applies to all areas of employment including recruitment, selection, training, career development, and promotion.

These areas are monitored, and policies and practices are amended if necessary to ensure that no unfair or unlawful discrimination, intentional, unintentional, direct or indirect, overt or latent, exists. We welcome applications from people of all backgrounds.

How to apply

Please forward an up-to-date CV along with a supporting letter (max 2xa4) indicating how you meet the person specification criteria outlined above.

Closing Date: Friday 19th August 2022

Interview: Week beginning 22nd August 2022

Start Date: ASAP

We have an exceptional opportunity to lead and deliver on our communications and marketing strategy. The Social Tech Trust is at an exciting stage in its development. We have an impressive track record and we are scaling our impact by creating a new investment fund for early-stage ventures.

The successful candidate will build our brand profile to strengthen our position as a leading investor in social tech. They will be responsible for a range of marketing and communications activities and work closely with the team to engage our key audiences. The successful candidate will be able to amplify how we communicate our vision and strategy as we raise and launch our investment fund. They will develop a powerful narrative showcasing our track record and accessibly communicating our investment strategy. 

Role: Permanent, full time. Flexible working offered.

Location:Home working. Meetings and events in London and around the UK, as required. 

Salary: £40,000 to £45,000 plus benefits, including pension, life insurance cover, employee well-being programme and family friendly policies.

Closing Date: Monday, 22nd August

About Social Tech Trust

The cost-of-living crisis, global economic downturn and continuing pandemic are contributing to an uncertain environment where it is more important than ever that we find solutions to the challenges people face. Tech is not a panacea, but it is part of almost every solution. We are working to ensure that early-stage companies are able to do good with technology.

Social Tech Trust is at an exciting stage.Our vision is a world where social transformation is the driving force behind tech. We've already invested more than £30m in 300 socially motivated initiatives over the last decade. We’re now ready to scale our impact by creating a new investment fund for early-stage social tech ventures. Our fund is based on a flexible VC model that combines elements of revenue-based investment and venture capital to enable social tech ventures to build their sustainability and increase their impact. 

We Have:

• 12 years’ experience - investing £30m, supporting more than 300 social tech ventures and benefiting 30m+ people
• An impressive board of trustees with an ambitious strategy to take the Trust to the next level and a risk appetite to match the ambition
• A diverse and talented team with extensive experience of developing and delivering impactful programmes
• A fund model based on a flexible venture capital approach, to enable social tech ventures to build their sustainability and increase their impact
• A proven track record and strong alumni of social tech ventures and partners

Our commitment to equality, diversity and inclusion: Having worked with many organisations that champion equality, diversity and inclusion from a range of backgrounds and perspectives, we’re committed to the same principles in our own employment practices. We actively welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, socio economic background, sexual orientation or age. 

Our approach to recruitment: We know that well qualified people often screen themselves out as they can’t tick all the boxes of the job description, or their imposter syndrome kicks in. No-one can do everything perfectly, so we are looking to build a team with complementary skills and the right attitude and values. So, if you are wavering, we encourage you to apply.

About this role

This is an exciting opportunity to lead and deliver our communications and marketing strategy across the Trust. Reporting to the Operations Director, they will be responsible for a wide variety of marketing and communications activities ranging from designing materials to reach out to investors to writing content for the website and social media. The successful candidate will be able to hold the communications and marketing functions ensuring they can spin multiple plates while maintaining high-quality outputs and attention to detail. They will be responsible for building our brand profile and they will work closely with our investment team to develop compelling marketing materials. They will be the Trust’s brand ambassador, ensuring the Trust’s vision is clearly articulated and engaging to our key stakeholders.

This role is suited to someone who balances strategic insight with the ability to roll their sleeves up and get things done. We're seeking someone who is entrepreneurial and inquisitive, proactively spotting trends and developing our brand so that it fully reflects our vision and the work we do. The post holder will have excellent writing skills and attention to detail, ensuring that our content is accurate, engaging and accessible. They will be able to bring their experience to the role, to work creatively and flexibly within a lean team. 

Key responsibilities:

• Develop and deliver a communications and marketing strategy to engage our key audiences including potential investors (with a focus on family offices, trusts and foundations and corporates) 
• Build our brand profile to strengthen and communicate our position as a leading investor in social tech
• Build awareness of the opportunity to deliver and scale social impact through investing in social tech ventures, such as those in our portfolio
• Work with the investment team to develop a powerful narrative to communicate our investment strategy and prepare written and visual marketing materials
• Develop case studies of our investments to reflect our track record
• Raise awareness of the Trust and advocate for its vision through engaging with key stakeholders and targeted networks, including writing blogs, quarterly email newsletters, spotting PR opportunities and promoting the Trust’s work at events
• Create low-intensity ways to use storytelling to support our narrative, including creating and promoting regular blogs and events to engage potential investors and other key stakeholders
• Manage the Trust’s web presence and web-based applications

Are you the go-to person for translating complex concepts into clear and compelling content? Would you like the buzz of knowing you are helping to solve society’s trickiest problems through tech? Are you a brilliant storyteller who can help others make sense in an uncertain and ambiguous world?

You Have:

• A track record of delivering a breadth of marketing and communications activities that have created traction and engagement with target audiences.
• A shared belief in Social Tech Trust’s vision of a world where social transformation is the driving force behind tech.
• Experience in creating low-intensity ways to use storytelling through all communications channels to articulate a vision.
• Experience of building a compelling organisational brand identity.
• Excellent project management skills and the ability to ruthlessly prioritise.
• Strong ability to manage and measure our online presence.
• Action-oriented work ethic and entrepreneurial spirit. 
• Proven ability to work collaboratively as part of a small team. 

 You might also have

• Background in investment, entrepreneurship, tech or the social sector 
• Experience in marketing new products / services

How to apply

To apply for the role, please send your CV and a cover letter or a short recording that answers the following question: 

Describe a scenario where you have been instrumental in using marketing and communications to build a brand or influence your target market.

Finally, please ensure that you have included a contact telephone number.

If you think you could be a good fit for this role, we would love to hear from you. Even if you’re not sure you have the right experience, we invite you to contact us to arrange a discussion. 

To apply, please send your CV and answers to the key question outlined above to Careers4Change.

Based in our office in Wolverhampton, with flexible working arrangements considered and actively supported.

Catch22 are excited to be recruiting for 4 regional managers for our new Home Office Funded County Lines Support and Rescue Service.

The Regional Manager role has responsibility for the operational management of Catch22’s County Lines Support Service and the Rescue Service funded by the Home Office in one of the 4 delivery areas.

County Lines Support Service A specialist support service for under 25’s and their families who are criminally exploited through county lines in London, the West Midlands, Merseyside and Greater Manchester.

Rescue Service a rescue service with out of hours capacity to facilitate the safe return home, at a critical teachable moment, of under 25’s from London, the West Midlands, Merseyside and Greater Manchester where they are identified outside of their home police force area in connection with county lines.

Some of your day-to-day tasks will be:

· To recruit, manage, motivate, coach and develop a staff team including carrying out annual appraisals and regular supervision meetings.  To manage their health, safety and wellbeing.

· To be the designated safeguarding lead in the service, ensure that all safeguarding processes are followed and to be Catch22’s representative on local safeguarding boards where appropriate.

· To ensure that the diverse needs and aspirations of all groups of service users are considered in service planning and delivery and to enable all service users to fulfil their potential.

· To monitor referrals to the service ensuring they are in line with the volumes and eligibility criteria for the service; manage engagement with key stakeholders to promote the service and generate appropriate referrals to ensure the service / funding reaches the most appropriate young people.

This post will involve travel across the regional area, the ability be on call on a rota system and occasional evening and weekend working.