Office manager jobs in chelsea, greater london

Role Purpose

Responsible for documenting and maintaining up-to-date fundraising income processes, ensuring the accurate and efficient integration of donation data from multiple platforms into the organisation’s CRM (Salesforce). Focus on maintaining current and comprehensive supporter records to optimise engagement and maximise fundraising income. Provide strategic insight through audience analysis and data reporting. Collaborate with colleagues in the Corporate Services Team to reconcile income streams monthly. Offer database support, guidance, and training to fundraising staff to improve data quality and enhance the overall effectiveness of Salesforce.

Main Responsibilities

Specific Duties

• Conduct a comprehensive audit of existing fundraising income recording processes to identify inefficiencies, gaps, and opportunities for improvement.
• Manage income data processes ongoing, imports and exports of all fundraising data.
• To manage and execute data imports from the Winston’s Wish website and various online giving platforms, ensuring accuracy of data, monitoring, and reconciliation.
• Ensure all donation income paid into the bank account is entered accurately onto Salesforce.
• Supporting the setup of events & campaigns in Salesforce to ensure effective tracking and reporting.
• To continuously review processes to ensure optimal, and compliant ways of working.  Proactively making recommendations to the Director of Corporate Services and Head of Data and IT to ensure accurate, efficient, and timely data management.
• Ensure that the capture of all data from supporters conforms to data protection guidelines including GDPR.  Optimise processes relating to managing supporter preferences and consent, to enable personalised, targeted, and effective supporter journeys.
• Work with relevant colleagues to provide audience insight and analysis for the fundraising team to support income generation.
• Undertake any other duties or responsibilities as reasonably required by the Head of Data and IT, in line with the scope and level of the role.

All Staff

• Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities.
• Promote equality of opportunity and diversity in accordance with Winston’s Wish policy.
• Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
• Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
• Work to objectives, targets and work plans agreed with your line manager.
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
• Take an active part in the quarterly review process and participate in training agreed with your line manager.
• Recognise and champion the lived experience of children and young people with bereavement within your work.
• Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.

Person Specification

Essential

• Experience of using a database (Salesforce) to enter, maintain, and import data.
• High computer literacy with comprehensive knowledge of Microsoft office applications especially Excel.
• Ability to work effectively as part of a team and to take initiative when appropriate.
• Strong understanding of data protection guidelines including the General Data Protection Regulation (GDPR).

Desirable

• Salesforce Experience.
• Experience of working in fundraising or a charitable organisation.

Recruitment Timetable

• Application deadline: Sunday 3rd August 2025
• Interview date: Thursday 14th August 2025
• Interview location: MS Teams

Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

Who we're looking for

Brilliant storyteller with confidence in their digital marketing, copywriting and PR skills. 

Changemaker who is excited about embedding and championing our new brand. 

Motivated communicator who will improve engagement with our stakeholders. 

Creative leader who enjoys a proactive and responsive environment. 

Impact and evidence champion to influence target audiences, raise awareness and garner support. 

Values-led collaborator who will build strong relationships with our team, members and strategic partners.

Our focus is on creating libraries of tomorrow with children and young people today.

We want all children and young people to feel at home at the library, to be understood, empowered and inspired. Our collaborative network is made up of member, partners and supporters. We believe in the need for safe spaces and real-life connections to support the demands of modern life. Together, we’re creating change, and you can be a part of it.

Our charity is going through a rebirth, with a new name, strategy and brand identity launching this autumn. This is a pivotal time for a passionate, skilled communicator to join our team. We’re looking for someone to bring the energy and expertise to take us into this new chapter and to new heights, maximising impact and reach. 

We are an Arts Council England Investment Principles Support Organisation. Our members are leaders in children and young people’s public libraries and schools library services (SLS). 

What’s important to us needs to be important to you too. We want to focus on impact, to work openly, to collaborate with and learn from others, to take the time to care for ourselves and each other, and to have fun together. We want to build an environmentally sustainable charity, and we want to be celebrated as an inclusion changemaker in the sector. 

Experience as a communications professional is essential and you’ll be energised by the opportunity to: 

• Raise our profile higher within the sector. 

• Raise awareness of the range of activities and impacts libraries deliver for children and young people through research, evidence and compelling communication. 

• Develop, manage and deliver targeted advocacy for public libraries and schools library services. 

• Maintain and cultivate proactive relationships with advocacy and influencing partners to ensure children and young people are always represented in national policy discussions. 

• Embed and champion a strong brand, which supports our members and resonates with new stakeholders to ensure we are the ‘go to partner’ for children and young people’s libraries. 

• Maximise our use of existing and new research and data to evidence the impact of library services for children and young people’s and schools library services. 

• Promote the sector-leading work of our charity, grow our membership and develop new and innovative ways to increase our reach and engagement. 

• Develop a strong case for support to attract new funders and supporters. 

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll endeavour to be as accommodating as possible. If you would like to discuss specific requirements, please get in touch.

Further information including the role description and application form is available on our website.

The organisation is a grant-making charity, established in 2020. Our charitable aim is to transform young people’s mental health support in the UK.

Our vision is for a world where no young person is defined by their mental illness, and where they have access to the right support at the right time. We also want to strengthen organisations in the field and support the wider sector working to advance better mental health for young people. Our focus is on those young people who face particular need.

We award grants of approximately £8m a year. Grants are to youth, mental health and community charities working on the frontline with young people, universities and institutes to research better treatments for mental ill health and advocate for improvements. It is our intention to make a significant and long-term impact to young people in the UK.

Prospectus is proud to be working with the trust to recruit a new Grants Manager to join the team.

The role is offered on a full-time (minimum 0.8 FTE) basis with flexible working and the option of up to 25% of hours worked from home.

The role:
This is a key role at the organisation which will help bolster the capacity of our Grants Team. Reporting to the Head of Grants, the main purpose of the role will be to contribute to the smooth and efficient running of our grant-making activities.

This position would be ideal for someone taking their first step up into a Grants Manager role, with the successful candidate managing and monitoring a portfolio of grants and grant relationships from across our funded organisations, supporting the team with assessment of potential new grants, conducting research to inform future grant rounds, and carrying out day-to-day grants administration including via our Salesforce database.

This is a chance to join an organisation in the early years of its life, to contribute to shaping our grant-making and make an impact in an area you are passionate about.

The person:
The successful candidate will have a proven track record in grant-making in the charity sector, ideally having worked for a Trust, Foundation or Grant-making organisation which supports charities in the UK which strive to improve people’s lives.  This will have included experience of carrying out due diligence/charity analysis, grant monitoring, making funding recommendations and managing relationships with young people and stakeholders from a wide range of backgrounds. Exposure to youth mental health or a related field will be useful but not essential for the role.

This person will have exceptional levels of emotional maturity, discretion and diplomacy and will be an excellent communicator both verbally and in writing. An outstanding administrator with proven IT skills including MS Office, video conferencing and databases, this person will also have a keen eye for detail, the ability to multi-task and to plan ahead and to prioritise effectively. Whilst being able to process quite complex information easily, this person will be able to communicate simply and positively and will have a “can do” approach to their work. Experience of guiding and advising grant applicants will be important in addition to being responsive to others’ needs whilst being flexible and adaptable in a constantly evolving environment.

This role presents a fantastic opportunity to join this great organisation at a pivotal point in its development and offers plenty of room for professional development whilst working, learning and collaborating with an experienced, professional and friendly team.

The Policy and Advocacy Manager will play a key role in the Doctors of World UK policy and advocacy team and organisation, driving and shaping UK health policy and delivering programmes to advance the right to health in the UK.

The role works to maximise DOTW’s influence and impact on health policy debates whilst influencing practice in health services to ensure accessible and equitable healthcare for everyone living in the UK.

The role will take a lead on Doctors of the World’s work to build capacity within the UK health system to provide accessible and equitable primary care services for migrants and refugees and be responsible for managing, analysing and reporting on data from our medical programmes in order to support advocacy and research work.

Full time role. Applications for the role on a part time basis are welcomed. Please specify this in your covering letter.

Would you like to play an important role in running an organisation that improves the way science is covered in the news?

Diet, microplastics, climate change, e-cigarettes, Alzheimer’s....if it's in the news and it’s controversial, the SMC will be working hard to pump out accurate, evidence-based science into the 24 hour news media.

But this frenetic media operation must have rock-solid operations support behind it.  It needs a highly competent, confident, organised and efficient individual who supports the SMC’s mission but loves running the operations behind the scenes.  The successful candidate will be a calm, self-sufficient problem solver who makes the charity run smoothly and who takes satisfaction from ensuring that the team of energetic, dynamic press officers can make a difference to science in the media every day.

The Head of Operations and Governance is a key member of senior staff.  You will be either a practised operations specialist looking for a new challenge or someone with relevant experience looking to step up to their first role leading operations.  In this role, you will:

• Be responsible for financial management, fundraising admin, preparation of annual accounts and bookkeeping
• Support the CEO in fundraising initiatives and project admin
• Provide the operational underpinning for the Centre ensuring the smooth running of IT, events, contracts and all office systems
• Act as secretariat to the Board of Trustees, Advisory Committee, Remuneration Committee and Audit and Risk Committee
• Guide the governance of the charity and complete statutory reporting. 

You must be highly organised and have a clear head for numbers and systems.  Often working under your own steam and multitasking to tight deadlines, you will need to be efficient and committed to the unique needs of this role without being drawn into the science and media activities of the Centre. 

Experience of the charity sector, finance and/or governance is an advantage. 

You must have the right to work in the UK.  We cannot provide visa sponsorship. 

Starting salary: £41,400-£56,700 depending on experience, with an annual performance-related pay increase

Application deadline: 9am Monday 4th August 2025

Interviews: Tuesday 19th August 2025

To start: October/November 2025

Location: We are an in-person Central London office where staff work on site 5 days a week, but opportunities for flexible working will be considered.

For information

For an informal discussion about the role please contact (between 14 and 25 July):

• Selina Kermode (current post holder) [email listed on the jobs page of the Science Media Centre website]
• Fiona Fox (Chief Executive) [email listed on the jobs page of the Science Media Centre website]

The application deadline is 9am on Monday 4th August, and interviews will take place on Tuesday 19th August. Click on the 'Redirect to recruiter' button below for instructions on how to apply.

Salary: £40,000-£44,000
Contract: 12 Month Maternity Contract
Location: London – 2 days per week in the office
Closing date: ASAP
Benefits: No long hours culture, career development opportunities, Season ticket loan, wellbeing programmes.

We have a great opportunity for a Trusts and Statutory Manager position working for the fantastic Tommy’s, pregnancy and baby charity. This role will sit within the Trusts and Statutory team, who work closely with Corporate, Philanthropy and Major Donor colleagues. and aims to raise £1.1m. This role will lead the growth and management of a portfolio of trust and statutory funders (mainly £10K-£100K) and you will identify new opportunities, write and submit compelling proposals and manage exciting relationships.

To be successful as the Trusts and Statutory Manager will need:

• Experience securing grants (£25k) from warm and cold trust/statutory funders.

• Experience identifying and cultivating cold prospects.

• Experience developing and managing relationships with trust/statutory donors.

If you would like to have an informal discussion, please call Emma,

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.

If you would like to discuss this role with us please quote the reference 2645EI

Position   | Training & Prevention Support Worker
Salary   | £30,000 - £32,000
Contract type   | Permanent & Full-Time
Remote/Hybrid   | Hybrid
Days in office   | 3 days per week, including travel across South London to deliver Training

Overview and key points on the role   |  We’re looking for a passionate and dynamic Training & Prevention Support Worker to help us shift the dial on sexual violence through education, awareness, and culture change. You’ll deliver powerful, trauma-informed training and prevention workshops to young people and professionals — while also supporting the growth of sustainable income through funded programmes. Using your facilitation and relationship-building skills, you’ll help embed consent education, challenge harmful attitudes, and raise awareness in schools, businesses, and communities across South London. This is a rare opportunity to hone your training craft and deliver something vital, urgent and right at the heart of today’s conversation around gender, power and safety. Join us to flip the script on sexual violence.

The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. RCSL is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in management and leadership roles in the violence against women and girls movement. All positions are located in the UK and require the right to work in the UK.

How to apply   | Please apply with an up-to-date CV and cover letter (of up to 1000 words) identifying how you meet the essential and any desirable qualifications, skills and experience
 

Position: People & Community Manager 
Reports to: Executive Director 

Collaborates with:  Centre Operations Manager & Spiritual Programme Coordinator 

Location: Jamyang Buddhist Centre, London, with the option for some remote working. 

Preferred Start Date: Early September 2025 
Salary: £28,000 - £32,000 (depending on experience) 
Hours: 35 hours per week, with occasional evening and weekend work (TOIL provided). 

Application Deadline: July 16 

Purpose 

As People & Community Manager you nurture Jamyang’s values-aligned culture and strengthens its sense of community, both internally and externally. This role bridges HR admin, onboarding, volunteer coordination, and community engagement - ensuring staff and community members alike feel welcome, heard, and supported. You also help embed our collective commitment to a liveable future - ensuring that care for the environment is reflected in how we work, communicate, and come together as a community. 

Key Responsibilities 

1. HR Administration & Onboarding 

• Oversee day-to-day HR administration, liaising with Jamyang’s external HR consultancy for specialist support. 

• Coordinate onboarding processes, ensuring a warm, inclusive welcome aligned with Jamyang’s values. 

• Support managers with HR processes such as probation reviews and leave tracking. 

2. Volunteer Programme Coordination 

• Coordinate recruitment, onboarding, and ongoing support of volunteers, ensuring rewarding and meaningful experiences. 

• Develop volunteer role descriptions, training resources, and appreciation initiatives. 

• Liaise with the Centre Operations Manager and Education Department to align volunteer support with operational needs. 

3. Community Engagement & Events 

• Organise community consultations, listening circles, and social events to foster connection and belonging. 

• Act as a point of contact for community members seeking engagement opportunities. 

• Support communications that build a vibrant and inclusive Jamyang community. 

4. Culture Stewardship & Equity, Diversity, and Inclusion (EDI) 

• Develop and implement initiatives that embed Jamyang’s values—care, interconnectedness, warmheartedness—into daily work life. 

• Champion EDI by: 

• Supporting the implementation of Jamyang’s EDI strategy in collaboration with the Executive Director and the Education department. 

• Organising awareness-raising activities such as training, book clubs, community discussions, and inclusive programming. 

• Advising on inclusive language and practices in external communications (in collaboration with the Comms Manager). 

• Monitor and report on EDI progress, sharing insights and recommended actions with the leadership team. 

Is This You? 

The successful candidate is a warm-hearted, values-driven communicator who thrives on building bridges between people and communities. They bring a thoughtful, grounded approach to fostering inclusion, supporting volunteers, and embedding EDI into all aspects of Jamyang’s culture. 

What You’ll Bring to the Team 

• 3–5 years’ experience in HR administration, volunteer coordination, or community engagement, and are confident working with people across a wide range of backgrounds. 

• Community Organiser: You have hands-on experience coordinating volunteers, running onboarding processes, and bringing people together through events or community consultations. 

• Organised Operator: You’re comfortable juggling multiple priorities, with strong time management, planning skills, and a methodical approach to getting things done. 

• Trust Builder: You foster connection through clear, compassionate communication and an openness that helps others feel seen and included. 

• Tech-Savvy Organiser: You’re comfortable using tools like BreatheHR, Asana, Microsoft Office, and event platforms to keep things running smoothly. 

• Inclusive Ethos: You understand EDI and safeguarding principles, and actively foster a safe, welcoming environment for all. 

Compensation and Benefits 

• £28,000–£32,000 per year, depending on experience 

• 35-hour workweek (below market average), supporting a healthy work-life balance 

• 33 days’ paid holiday (including bank holidays), above the UK statutory minimum 

• Opportunities for professional development and training 

• A warm, values-driven work environment at the heart of Jamyang Buddhist Centre 

• Healthy, home-cooked vegan lunches provided on working days 

• Free access to our full programme of teachings and events (unless otherwise indicated) 

We warmly welcome applications from people of all backgrounds and lived experiences. We’re committed to building an inclusive team that reflects the diversity of the communities we serve. 

About Delight

Delight is a leading arts-based learning charity that uses the joy of the arts to create magic in learning.

We support schools in closing the opportunity and attainment gap for children affected by disadvantage and those with additional needs.

We develop our art, dance, drama, storytelling and STEM programmes with industry professionals, teachers and children. This is to ensure we offer excellent and relevant content that broadens horizons, develops personal wellbeing, and social and emotional resilience to improve engagement with learning.

Job Description

Delight is looking for an engaging and reliable Programme Lead to oversee the delivery of our commercial programming to fully drive school engagement, teacher training and programme resourcing.

You’ll be an exceptional project manager with very strong attention to detail and a proven record in coordinating, problem-solving and effective communication.

Driving a van to partner schools around England (with occasional overnight stays) is a requirement of the role.

Key responsibilities

Coordination

• Finalise timetabling

• Liaise with schools

• Schedule teacher training sessions

• Manage hotel and venue bookings

Resources

• Work with network of freelancers to design and print resources

• Oversee procurement and fulfilment for programming

Working with Schools

• Build and maintain strong relationships with partner schools

• Deliver in-person and remote teacher training (England and beyond)

• Deliver and replenish programme resources at partner schools

Design

• Support with the development of promotional materials

• Use Canva and AI for design ideation

• Support with the editing of promotional photos and films

Impact & Reporting

• Manage data gathering and impact tracking with schools

• Evaluate programme outcomes

• Write stakeholder Impact Reports

Other

•  Driving licence and confidence driving a large van

•  Work collaboratively within a small team

•  Adhere to Delight’s policies and procedures at all times

Role:  Fundraising CRM & Data Manager

Our offer to you

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive:

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

This is a fantastic opportunity to join a team of over 1,400 employees and over 31,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning.  As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. 

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response & Nighttime Economy) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, NHS Cadets and Young Responders programmes). There is also a buoyant social enterprise network which delivers first aid training and supplies medical consumables to businesses and consumers.

Job Summary

This role will be responsible for leading & managing fundraising data, and strategic oversight of fundraising data systems and processes, managing a team to employ process efficiencies and improve data quality ensuring seamless integration between CRM systems and external platforms to drive income generation across the full spectrum of the donor data landscape and deliver fundraising operations. You’ll also lead on behalf of fundraising on CRM development and enhancement requests to support data-driven fundraising decisions and strategies.

About You

• Extensive experience working across CRM platforms (including D365 Mission CRM or similar), managing system selections, and leading CRM enhancement projects.
• Skilled in data analytics, building reporting frameworks, and using database languages like SQL, along with managing data imports and Direct Debit processes.
• Proven ability to automate processes while ensuring compliance with GDPR and data security best practices.
• Demonstrated leadership and change management experience with a collaborative approach, influencing senior leaders in complex organisations.
• Competent in Microsoft applications, including Dynamics and the MS Office suite, with the ability to work under pressure and deliver results.
• Strong interpersonal, written, and verbal communication skills, with a commitment to organisational values and attention to detail.

About the Role

• Identify opportunities to improve efficiency through automation and optimised data processes and lead the transition from manual to automated solutions.
• Develop and manage a comprehensive fundraising data strategy and performance monitoring mechanisms to support sustainable income growth and informed decision-making.
• Work closely with senior Digital, Data & Technology teams, external suppliers, and internal stakeholders to build integrated data solutions and embed insights into fundraising strategies.
• Oversee fundraising data processes, reporting frameworks, compliance with data protection regulations, and manage best practices in data handling and campaign operations.
• Lead change management initiatives, including training, documentation, and managing the Fundraising Operations Lead to ensure effective implementation of data processes and systems.

Please see the job description for more detail (this can be viewed on our website or once you click apply)

If you are a current St John Ambulance employee, please apply here: Click here

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have several networks including Multi Culture, Disability and Accessibility, Pride, Family and Carers and Women’s groups.  We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity and inclusion.

St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.

Trusts and Foundations Manager
Salary: £46,000
Contract: Permanent- part/time - 4 days per week 
Location: Hybrid / Flexible – London Office - London Bridge
Closing date: ASAP
Benefits: 4% matched employer pension scheme, 25 paid holiday days per year (plus bank holidays), Competitive salary with a clear salary scale for progression available.

We have a great opportunity for a Trusts and Foundations Manager working within a small and friendly youth-based charity, reporting to the Director of Fundraising. This role has an opportunity for line management should it be desired and you will be working closely with a busy and proactive fundraising team.

As part of this exciting role, you will be responsible for identifying and cultivating relationships with Trusts and Foundations, as well as corporate trusts, to secure mid-value gifts in the range of £10K - £50K per annum.

To be successful as the Trusts and Foundations Manager you will need:

• A track record of building and managing a pipeline of high value prospects.
• Experience in securing five-figure gifts from Trust, Foundation funders.
• A relationship-led approach with internal and external stakeholders of all levels of seniority.

If you would like to have an informal discussion, please call Ashby on 02030 062787 or email your interest along with your CV to [email protected].

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.

Project Co-ordinator (Part-time)
£27,612 (£46,020 FTE) per annum
Part time, 21 hours per week
Permanent contract
London based with the option of hybrid working in the office and from home*.

We are looking for an enthusiastic and creative Project Co-ordinator to join the Practice and Development team at the Chartered Society of Physiotherapy (CSP).

You will be working with us to provide project management support to a range of priority projects across the Practice and Development directorate and support project teams using project management methodologies and structures including reporting of the risk register for the projects, working with the project managers and sponsors to mitigate any identified risks/issues. As part of the team, you will play an active role in supporting and progressing a range of projects which will enable members to develop and innovate within practice.

The role requires engagement with a wide range of stakeholders including CSP members, other Allied Health Professional colleagues, educators and key health decision makers. You will be comfortable delivering member facing services, communicating key messages, promoting resources and activities developed by the team, as well as contributing to the planning and development of priority areas.

The role requires someone who enjoys working collaboratively with colleagues across the CSP but is also able to take ownership of designated areas of responsibilities to support established programmes of work. Furthermore, it also requires the ability to demonstrate leadership behaviours in one’s own role and to manage upwards where appropriate.

To succeed in the role, you will need excellent organisational, information management and technology skills to deliver and develop projects and resources, as well as excellent skills in capturing, synthesising and analysing data. You will also need strong communication and organisational skills to manage a varied workload working to defined deadlines.

To view a copy of the Candidate Information Pack, which includes the job description and person specification, please visit our website via the Redirect to recruiter link.

Why work for the Chartered Society of Physiotherapy? 
The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare. 

At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please click here for further information. 

We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays (pro rata), Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution. 

*The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from.

To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs). 

To apply for the role please visit our website, via the Redirect to recruiter link.

Closing date: 10am, 23 July 2025.
Application Result Notification: 4 August 2025.
Interview date: 11 August 2025.

The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please visit our website via the Redirect to recruiter button.  

NO AGENCIES 

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping 56,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for a high-calibre candidate who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as Centre Leader at our IntoUniversity centre in Walworth. You will have responsibility for running your IntoUniversity centre, including managing your team, planning and delivering the programme, liaising with external stakeholders and meeting  IntoUniversity’s targets for delivery.

A substantial element of this role is delivering our education programme to children and young people aged 7-18, so you will need to have a genuine passion and enthusiasm for working with young people, including leading a class of 30 from the front, working with small teams of children and providing one-to-one support.

The role at a glance

Contract: Full-time, permanent

Application deadline - 9am Tuesday 22nd July 2025

Interview day (in-person) - Tuesday 29th July and Thursday 31st July 2025

Start date: July 2025 (or as otherwise agreed)

Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30

(Some additional weekend & unsocial hours will be required)

Centre Leaders are based at one of our IntoUniversity learning centres and work directly with young people, schools and families on a daily basis. It is therefore not a hybrid role and is based full-time in our centres

Location

IntoUniversity Walworth 
The role requires intermittent travel in your region (usually within the day). Periodic travel out of the area is also required e.g. to London, this may include occasional overnight stays. 

Salary

£38,200 per annum (inclusive of £2,600 London contribution). This will rise to £39,100 per annum (inclusive of £2,700 London contribution) from 1st September 2025.

Annual leave
33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days)

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm
• Summer working hours (finish at 1pm on Fridays for six weeks in the summer), pro-rated for staff joining after January in the same year 
• Employee Assistance Programme including access to wellbeing and legal support 
• Life Assurance scheme with Aviva including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year

The post-holder will maintain a manageable caseload of clients needing support with their welfare rights and benefits. The role is to support the Welfare Rights Advice Project Team with the following:

1. To carry out an initial client assessment, identifying any issues with their benefits and any claims they can make to maximise their income.
2. Provide casework (including challenging decisions) for welfare benefits available to clients with mental health difficulties and their carers: i.e. Personal Independence Payments, Universal Credit, Employment and Support Allowance and Housing Benefit.
3. Provide information and advice as appropriate about issues related to a client’s particular situation.
4. Provide advice and casework for mobility and discretionary schemes and personal grants that could be of benefit to clients.
5. Take referrals directly from service users, carers or staff from other agencies (encouraging use of our online referral form)
6. Signpost and refer clients to agencies that assist with transition from hospital to community living, or to tackle social isolation and improve mental wellbeing.
7. Maintain records in accordance with Hear Us policies and procedures, including the handling of confidential and private documents and keeping written and computer records up to date and secure.
8. Liaise with GPs, CMHT’s and other agencies to obtain supporting documents, by telephone, letter and e-mail.
9. Taking confidential telephone messages from clients and outside agencies.
10. Take part in weekly WRAP team meetings regarding case allocation, and stay up to date with changes in benefits legislation. 
11. Attend regular supervision and yearly appraisals with line manager.
12. Assist WRAP manager to write reports and evaluate the project for funding bids and to support and promote the project.
13. Collect and distribute flyers and leaflets for signposting purposes.
14. Attend Hear Us staff meetings, staff development days, and other Hear Us events (e.g. Hear Us Open Forum) where directed by line manager.
15. Attend identified training and other personal development activities that will support you in this role.
16. Develop and maintain healthy working practices for yourself, with clear personal and professional boundaries.