Office manager jobs in city of london, london
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Sovereign Network Group (SNG) is a leading Housing Association, committed to providing quality, affordable homes and services within sustainable, successful communities. We're led by our values and driven by a strong sense of social purpose, placing our customers at the heart of everything we do.
We have an amazing opportunity to join the Community Foundation as Social Value Specialist on a permanent basis. You'll be based in one of our offices across SNG's operating area, ideally Wembley or Bristol as there will be a big focus on working with our London and Bristol based suppliers and community partners. You'll combine both home and office working to ensure a positive work/life balance. This role involves travel to other offices and events which will require some flexibility and ideally access to a car.
The Role
The Social Value Specialist will support SNG to embed impact measurement and social value into teams across the organisation, providing a central, efficient point of contact that leads on developing systems, processes and continuous service improvement.
You will engage with supply chain partners to ensure the delivery of social value in contracts and enable seamless customer service using digital platforms and relationships with community partners.
Connect with team members across the organisation to deliver impact reports and support in creating our annual ESG report.
The Social Value Specialist will report to the Social Value Manager.
Key Responsibilities
- Design, plan and implement a community investment evaluation and monitoring framework, in direct alignment with the community foundation strategy and strategy and the corporate plan
- Work collaboratively across the multi-disciplinary community investment directorate and with other internal teams in the customer directorate across localities to embed a framework for social impact and outcomes recording
- Support the Social Value Manager to provide regular social impact and environmental social, governance (ESG) reporting to the communities' leadership team and to senior management and board when required
- Develop and implement monitoring and evaluation methods and processes for Community Foundation projects and roll out good practice to colleagues and external partners so we can effectively demonstrate our Social Impact
- Lead and support internal teams and external partners in the upload of data such as KPIs onto impact measurement platform for the business, ensuring that information is accurate and easily accessible when required
- Demonstrate strong project management skills to lead and oversee project teams across SNG and with external partners that will bring in external funding
- Build and maintain excellent relationships with stakeholders, including funders, businesses, local authorities and national agencies as required by the Head of Service and managers
- Work closely with the communications team to enable a coordinated communications approach that raises the profile of SNG's work in communities
- Prepare and present written, financial and statistical reports to internal and external bodies as required and ensure funders requirements are met
- Demonstrate everyone safe and well everywhere, every day by making health and safety a primary consideration in your decision making
What we need from you
A good understanding of HACT's Wellbeing Valuation and Social Value Insight would be an advantage, but this is not essential. It would be great if you have some knowledge or experience of working in communities, supply chains and or, monitoring and evaluation.
- Good communication and interpersonal skills
- Excellent organisation and customer service
- Proactive and proven Stakeholder management skills with colleagues and external partners
- Knowledge of monitoring and evaluation methods and techniques, including Theory of Change and Logic Models
- Ability to validate and impact assess, to escalate data issues as required
- Ability to inspire and activate, fostering great partnerships with suppliers to ensure social value is secured and delivered through our supply chain
- An understanding of social value in relation to the construction industry
- Storytelling skills to share social value activity and support others in understanding the impact of the Community Foundation
What you'll receive from us
We have some fantastic benefits at SNG, including:
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Company pension scheme matched up to 12%, life cover at 4x your salary
- Flexible working - we're committed to giving people flexibility as widely as possible
- Private medical insurance, dental insurance & critical illness cover
- Wide range of training courses available to support your career development
We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG.
This is a great opportunity to join the team as we progress through an exciting period of change at SNG. We pride ourselves on having a relaxed, supportive and forward-thinking culture, working collaboratively to achieve success.
Royal Star & Garter are a charity that provides loving, compassionate care and support to veterans and their families, both in our Homes and through services that reach into the wider community. Following our recent merger with the Armed Forces charity Care for Veterans in Worthing, we’re looking for a skilled and motivated Fundraising Assistant.
We are looking for someone committed to making a difference to our work and interested in developing a career in fundraising. We welcome experience gained outside the charity sector and are committed to supporting learning and development in this role.
This person must be passionate about delivering high levels of personalised care to a range of donors and have the ability to communicate effectively, while maintaining attention to detail to ensure the smooth delivery of the processes behind donor engagement. You must also be flexible and confident in providing wider support across the fundraising teams within the Royal Star & Garter group.
This is a hybrid role, with two days a week at our Worthing Home to build strong relationships and gain a deeper understanding of our work. There may also be occasional visits to outside events and to Royal Star & Garter’s other Homes as needed.
Purpose of the role
- To provide excellent customer care to all donors, delivering optimum supporter journeys working effectively with the wider team within the Royal Star & Garter (RSG) group
- To manage all associated fundraising payment processes and procedures and work effectively with finance to manage safe and effective banking and reconciliations
- To provide fundraising support across the department and locations of our services in respect of a range of activities including fundraising events
- To support the High Value Events & Corporate Manager in time bound projects as and when necessary
Supporter care
- To be proactive in enabling the supporter journey with timely communications (phone, email and letters) and clear stewardship with both existing and new donors
- Ensure effective frontline support and response for donors across a range of incoming systems
- Ensure donation processes and procedures are adhered to and executed in a timely manner, in accordance with guidelines – updating those wherever required with approval by the RSG Fundraising Officer.
Donations and data entry
- Ensure that the fundraising CRM database is up to date and that supporters contact and financial data is accurate, including creating new records
- Complete weekly banking and allocation tasks in accordance with the approved process, liaising with the finance department to ensure that all batched income is allocated correctly
- Data inputting on the CRM to include: regular giving, importing income from external agencies including CAF and Just Giving, processing Gift Aid and accurately storing declarations
- Filing and management of paperwork, ensuring due diligence and security measures are followed.
Fundraising & volunteer support
- To provide active support to a range of events including: managing participants, sending information, monitoring online giving pages and on the day set up and pack down
- To directly source donated items and contributors to support fundraising events including raffle/auction prizes and coordinating suppliers, stallholders and entertainers
- Coordinate and communicate with volunteers for events and corporate volunteering days and activities, ensuring they are briefed and supported
- To support any regular mailings or email contact to supporters, assisting with the cleaning and compliance of data once an agreed annual schedule is in place regular.
Other
- To manage all aspects of incoming fundraising post and dedicated inboxes along with outgoing mailings
- Ensure general department are kept up to date including attendance at meetings within RSG group wherever possible
- To be conversant with relevant fundraising legislation and the guidelines of the
Fundraising Regulator and the GDPR
- To undertake other duties as may be required and which are consistent with the nature of the role.
Knowledge and experience:
- Experience of working in a customer focused environment, preferably within fundraising
- Good working knowledge of CRM database
- Experience of banking processes and consistent financial reconciliation
- Ability to manage a busy workload meeting deadlines
- Experience of working on own initiative and as part of a team
- Experience of supporting fundraising events, including logistics and on-the-day delivery (desirable)
- Experience of coordinating or working with volunteers, including corporate groups (desirable).
Skills:
- Excellent communication skills including written (and email) and on the phone
- Excellent attention to detail with a good eye for numbers
- Excellent general IT skills including Word & Excel
- Good relationship building skills and an ability to work across teams creating strong internal networks
- Strong organisational skills with the ability to manage multiple tasks in a live event environment
- Confidence in engaging with a range of stakeholders, including participants, local businesses, and community groups.
Personal characteristics should include:
- A consultative approach to solving problems
- Planning and organising; schedules activities effectively
- A positive upbeat attitude
- Effective team player
- Role model our values in all aspects of work
- Flexible and adaptable, with a willingness to work occasional evenings and weekends to support events.
We reserve the right to update and amend your job description to ensure it accurately reflects the role.
About the role
As our Legacy and In Memory Fundraising Officer, you will play a key role in delivering inspiring campaigns and stewarding supporters who give in memory or through legacies.
Key Responsibilities
Plan, manage, and deliver engaging legacy and in memory fundraising campaigns across multiple channels.
Oversee campaign delivery, from data management and scheduling to stakeholder coordination and performance analysis.
Develop tailored supporter communications, personalised journeys, and inspiring stewardship activities.
Write compelling copy and gather supporter stories to bring campaigns to life.
Monitor, evaluate, and report on campaign performance, using data and insights to drive continuous improvement.
Collaborate with colleagues across fundraising, communications, and programmes to align messaging and share impact.
Support budget tracking, invoice processing, and income forecasting.
About you
You will bring proven experience in planning and delivering fundraising or marketing campaigns across multiple channels, with a strong understanding of legacy fundraising, individual giving, in memory giving, or a closely related area. Confident in copywriting and editing, you’ll be able to tailor messaging to different audiences and inspire supporters through engaging communications.
Organised and proactive, you will thrive when managing multiple projects and deadlines, balancing attention to detail with the bigger picture. You’ll also be confident in analysing data to extract insights, identify trends, and make informed recommendations to improve campaign performance.
You will be proficient in Microsoft Office, particularly Excel and Word, and able to adapt your approach to ensure both excellent supporter experiences and the achievement of campaign KPIs. Experience with CRM systems (especially Microsoft Dynamics), international charities or humanitarian aid, managing print campaigns, or delivering stewardship events would be an advantage.
Personally, you will bring excellent communication and interpersonal skills, with the ability to collaborate effectively across teams and build strong relationships. You will demonstrate commitment to MAP’s values of Solidarity, Integrity, Impact, and Dignity, and apply an awareness of diversity, equality, and inclusion to all areas of your work.
You will also be proactive in managing your workload, accountable for your tasks, and flexible to occasionally support out-of-hours commitments when required.
RECRUITMENT PROCESS
Interviews will take place on Microsoft Teams.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families to build successful civilian careers. We provide life-long, life-changing support, jobs, and training opportunities - regardless of rank, service length, or circumstances.
We’re looking for a Youth Employment Mentor to join our team and provide progression mentoring and employability support.
The role
You’ll manage a diverse caseload of young people affected by military life, specifically civilian children aged 16-24 of a serving or veteran parent/guardian. You’ll support by helping them overcome barriers, raise aspirations, and take confident steps into education, training, or work. This means:
- Mentoring young people 1:1 and in groups to build confidence, CVs, and life skills.
- Designing and delivering workshops that inspire and engage.
- Building partnerships with schools, youth services, and employers to generate referrals and opportunities.
- Keeping on track - managing your caseload, recording progress on our CRM, and meeting KPIs to show the difference you’re making.
Why this role matters
Young people from Military families often face challenges such as frequent moves, caring responsibilities, or gaps in opportunities and attainment. You’ll champion their strengths, support them with employability and links to work experience, and help them unlock their potential.
Interested? Want to know more about the Charity? Check out our website
Eager to know more the role? Have a look at the Job Description attached.
What’s in it for you? Check out the Benefits sheet attached.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Tuesday, 30 September 2025
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children



SENIOR MARKETING MANAGER - HIGH VALUE AND B2B MARKETING
Salary: £52,000 - £57,000
Department: Marketing, Fundraising and Engagement
Reports to: Audience Marketing Lead
Location: Stratford, London w/ high-flex (1 - 2 days per week in the office)
Hours: 35 hours per week (we are open to compressed hours)
Contract type: 12 month fixed-term contract
Closing date: Sunday 14 September 2025, 23:55
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.
We have an exciting opportunity for you to join us as a Senior Marketing Manager - High Value and B2B Marketing. We need you to build relationships with key stakeholders across the organisation to understand how marketing can support their high-value and B2B goals.
In this role, you'll support these stakeholders by leading on the development and delivery of marketing strategies and plans designed to meet our high value & B2B audience objectives.
What will I be doing?
Working with the Philanthropy and Communications teams to develop and deliver paid marketing strategies to support the delivery of the More Research, Less Cancer campaign's £400m target
Leading on the translation of the Pledge proposition's professional audience and high-value strategies into marketing objectives and plans, developing KPIs linked to wider Legacy objectives
Overseeing the development, delivery and optimisation of a marketing communications programme for our Legacy professional audiences
Leading on the translation of the Partnerships acquisition and retention strategies into clear marketing objectives, developing KPIs linked to wider Partnerships objectives
Working collaboratively with New Partnerships stakeholders to develop and deliver marketing strategies and plans which drive awareness of partnering with CRUK and acquiring new business leads
Working collaboratively with Partnerships Management stakeholders to develop and deliver marketing strategies and plans which engage existing partners, deepening relationships and improving retention
Spotting opportunities to reach new high-value and B2B audiences through audience-led marketing strategies, including mass affluent Legacy and wealth advisor audiences
Acting as the marketing expert for high-value and B2B audiences, consulting with teams across the organisation to include and optimise marketing activity where relevant.
What skills will I need?
Significant marketing leadership experience, ideally high value and/or B2B marketing experience
Strategic thinker with significant experience of translating strategy into operational planning, and delivering multi-channel marketing campaigns with strong digital marketing acumen
Ability to build collaborative relationships and influence stakeholders at all levels
Significant understanding of end-to-end supporter journeys and the role of different marketing channels in fully integrated campaigns
Relevant experience of managing and motivating agencies and suppliers to drive maximum value from relationships
Champions the supporter and the delivery of relevant, engaging communications and excellent supporter experiences
A flexible approach to adapt to changing priorities
A confident and effective communicator, including in difficult situations
A professional marketing qualification, such as Institute of Digital Marketing or Chartered Institute of Marketing, or equivalent experience.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.
Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
The Centre for Progressive Change is looking for a full-time Operations Director that will be part of the newly formed Executive Team. This role will be responsible for running the operations of the organisation with a focus on our people, systems and processes. They will work closely with the Executive Team, ensuring the organisation runs smoothly and efficiently so that we can have impact.
The Centre for Progressive Change (CPC) is an organisation that builds campaigns for national policy change in the UK. Our focus is on making progressive gains that improve the lives of low- and middle-income communities. We want the UK to be a place where everyone has the financial resources they need, where people are treated as equals and are free to be who they are without persecution, and where we look after our environment.
To achieve this vision, our mission is to build proactive campaigns for progressive legislative change, do research on what works when campaigning for national policy change and offer training and consultancy to support other organisations to build effective campaigns. Our campaigns use an inter-disciplinary approach including community organising, mobilising, advocacy, business engagement, campaign research and press work.
We run campaigns for national policy change on progressive issues.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a part time Membership Officer to work 2 or 3 days a week, alongside our existing part time Membership Officer. Together, they will lead on administrative support of our membership functions. Reporting to our Office and Events Manager, the post holder will be responsible for the administrative functions that support the smooth running and ongoing success of the organisation around membership.
This is an interesting and varied role that acts as a first 'point of contact’ for the people we work with (such as Member Institutions, Registrants and queries from members of the public), as well as managing the administrative aspect of memberships, such as setting up new Registrants on our CRM system. The role also involves longer term project work such as overseeing the CPD audit and improving and growing membership processes.
We are looking for an enthusiastic and highly motivated individual with previous administrative experience who are keen to join our small and friendly staff team.
Applications must include both a CV and a cover letter to be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Haven House Children’s Hospice cares for children and young people who have life-limiting or life-threatening conditions across North and East London, West Essex and East Herts. Our mission is to provide the highest quality palliative and holistic care services to children and their families in our local communities.
Since the hospice opened its doors in 2003, it has gone from strength to strength both in terms of the care we provide to children and their families as well as the close bonds we have developed and nurtured with individuals and organisations who are inspired by our work.
This role sits within the High Value partnerships team, working within the Corporate fundraising team, and alongside Philanthropy, Trusts and Grants, and Special Events. It reports into the Assistant Director of IGM/ Head of High Value Partnerships.
The team pride themselves on their fantastic partnerships and results, and it’s a great time to join as they are currently developing a high value strategy, to underpin the organisation wide strategy and the overall IGM strategy.
At Haven House the focus within the Income Generation and Marketing Team is to put the supporter and donor at the centre of everything we do, ensuring they feel inspired by our work and the children and families we support; engaged and committed to our cause and ultimately make a commitment to do something amazing.
We’re looking for an individual who is has the experience, confidence and skills to win new corporate partnerships and manage our current relationships with existing partners to a high standard.
We want someone to join us who loves being part of a hardworking and collaborative team and who is willing to try new things, bring fresh ideas and who has the energy and personal drive to execute them.
If this role sounds right for you and you have the right skills and experience, please download the job description and apply.
As an employee you will be entitled to the following range of benefits:
· Hybrid office/home based arrangement
· 27 days' annual leave (pro rata)
· Pension scheme (company matches contribution up to 7%)
· Free onsite parking
· Employee Assistance Programme
· Eye care voucher scheme
· Cycle to work scheme
· Life cover (if eligible)
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and an enhanced DBS check.
Interview date: w/c 22 September 2025
We care for seriously ill babies and children in our hospice and at home.




The client requests no contact from agencies or media sales.
Careers4Change is delighted to support Responsible Finance in their search for a Project Support Officer
Role Purpose:
About Responsible Finance:
Responsible Finance is the membership association for the UK’s Community Development Finance Institutions (CDFIs). CDFIs are community lenders, committed to delivering positive social impact, and offer fair and affordable finance to businesses, social enterprises and to people unable to access it elsewhere.
This is a pivotal moment to be joining the CDFI sector. Responsible Finance and CDFIs are poised for exciting growth following two record-breaking funding announcements in late 2024 which has seen the sector backed by Government and leading financial institutions including the British Business Bank and JPMorgan Chase. This follows Lloyds Banking Group becoming the first mainstream lender to invest in the CDFI sector earlier in the year.
This new funding will enable business-lending CDFIs to scale their reach and impact, supporting economic growth and financial inclusion across the UK. Successful candidates will play a vital role in helping to make sure that CDFIs are supported to build their operational capacity and maximise the opportunity this brings.
We are seeking an exceptional candidate to help us to deliver an ambitious Capacity Building programme for our business-lending CDFIs and support our wider and growing member base. You will support Programme Managers to effectively deliver key projects within both the Capacity Building programme and more broadly support our small team to deliver outstanding service to CDFIs across the personal, micro, business and social enterprise lending sectors. The role requires some working with our members and stakeholders and strong levels of versatility and flexibility to deliver outstanding results.
No prior knowledge about CDFIs is required so long as you have a keen interest to learn about the sector and are passionate about increasing access to fair finance for businesses, underserved communities and people.
The Role
The Project Support Officer will assist in the delivery of key projects and support the Programme Director and Programme Managers in ensuring the smooth running of a Programme Management Office (PMO) at Responsible Finance.
The role holder will support the timely and quality delivery of projects and programmes, including playing a key role in producing timely information and reports, and ensuring the smooth running of programme meetings and boards.
Just as importantly the role-holder will also support the wider Responsible Finance team to deliver key projects and ongoing support to our members and provide high quality administrative support where required.
The role-holder will also be responsible for ensuring that Responsible Finance’s onboarding process is followed for all new CDFIs, to ensure that they receive high quality and timely support at the start of their membership.
Key Responsibilities:
- Supporting aspects of Responsible Finance’s communications activity including generating content for and distributing the member newsletter, as well as supporting the effective delivery of events and website updates.
- Ensuring the smooth running of an important and high-profile bank referral pilot project, monitoring email referrals and data entry with a high level of attention to detail, accuracy and timelines.
- Assisting in the delivery of key work streams and projects, including the monitoring and reporting of grants to support capacity building.
- Supporting Programme Managers to monitor project progress, produce and maintain high-quality project documentation (plans, risk and issues registers, etc.) to support effective delivery.
- Supporting the effective and smooth running of project and programme meetings across Responsible Finance, including schedule and arranging, developing documentation, and effective minute taking.
- Supporting aspects of Responsible Finance’s operational and policy function including; record keeping updating of the CRM system, and, assisting with the collection, analysis and presentation of data from multiple sources as required. (For example, to support our annual impact reporting exercise).
- Supporting the Programme Director and Programme Manager with the collation and development of reports for grant funders, and Responsible Finance boards.
This is a varied and dynamic role, working closely with our members and a range of high-profile external stakeholders. This job description is not exhaustive; it outlines the key tasks and responsibilities of the post which are subject to change. Any changes will be made in consultation with the post holder.
Skills and Experience:
Essential:
- Strong and proven experience as a project support officer/co-ordinator providing high quality support across multiple projects at once.
- Experience in the generation and updating of online content using tools such as WordPress, Canva, SurveyMonkey etc to develop high quality web and social media content.
- Strong all-round administrative support skills, fluent with standard Office applications such as Word, Excel, Teams with an ability to quickly learn new technologies and applications.
- Able to work with minimum supervision in a fast-paced environment.
- Strong communication skills including concise writing skills and ability to synthesise information into an easy to comprehend format/narrative (both written and verbal).
- Strong interpersonal skills and comfortable dealing with members and stakeholders with a proven ability to manage multiple stakeholders and get information needed from busy people.
Desirable:
Working as part of a small organisation, you will need to demonstrate flexibility and versatility and have opportunities to support a range of other projects and support services for our members, developing a wide range of skills and competencies.
Therefore, in addition to the essential criteria above, we are also interested in candidates with the following skills and experience:
- Experience of using project management tools (e.g. Microsoft Project, Clickup) and techniques, and of developing and maintaining project and programme documentation.
- Experience supporting and co-ordinating the delivery of online and face to face events.
- Experience of creating and delivering presentations.
- Experience in developing graphics/infographics using apps such as Canva.
- Experience supporting research, monitoring and evaluation.
- An understanding of CDFIs and/or lending helpful.
Reporting To: Programme Director
Contract:FTC to Dec 2026
Salary: £26,000-£30,000
Date Closes: 15th September
How to Apply
Equity and fairness are at the core of our organisation and we are committed to creating an inclusive workplace where everyone can be their best.
Please send your CV and responses to the following questions to Careers4Change using the upload boxes below.
- What appeals to you about this job/Responsible Finance and why do you think you’ll do a great job?
- You need to organise a programme board meeting, develop the agenda, and take minutes. However, several key stakeholders have conflicting schedules. How would you ensure the meeting is effectively scheduled and all necessary information is captured and communicated?
- You are tasked with gathering regular programme reporting information from a group of Responsible Finance’s CDFI members. You will need to turn this into a report for the funder. Please describe how you would go about collecting the information, synthesising it, and writing up a report.
- You are assisting in the delivery of a key project that involves awarding and monitoring grants for capacity building. Midway through the project, you notice that one of the grant recipients is not meeting their milestones. How would you address this issue to ensure the project stays on track and the grant recipient meets their obligations?
Finance Coordinator is a new role to support our expanding services.
This newly created role will form part of our Finance Team. As a member of a small but dynamic team, you will work closely with the Senior Finance Officer and Head of Finance. Your role will be critical to our success, with your principal responsibilities including:
- processing purchase ledger invoices
- inputting bank and all financial transactions onto the Xero accounting system
- recording donations to Xero accounting system
- reconciling donations, stewardship and CAF transactions with Xero
- reconciling cheques, standing orders and Stripe transactions with Xero
- processing the weekly payment runs ensuring that all payments are paid on time
- processing staff and volunteer expenses
You will have the support of our excellent and established Finance Team, which is central to the smooth and effective running of our operations. You will be responsible for liaising with colleagues at all levels across the organisation, as well as our Trustees, partners and suppliers.
The client requests no contact from agencies or media sales.
Job title: CRM and Programme Administrator
Contract: Permanent
Hours: Full-time (37.5 hours per week), or part-time (28 hours per week) dependent on location and experience
Salary: £27,500 – £30,000 per annum (or pro rata equivalent)
Location: Hybrid position, working remotely from home (3-4 days per week) and at our London office near Victoria (1-2 days per week). Flexibility available for part-time applicants with significant CRM experience.
About the Adopt a School Trust
Founded in 1990, the Royal Academy of Culinary Arts’ Adopt a School Trust is a national charity delivering food education in schools. The Adopt a School team, members of The Royal Academy of Culinary Arts, and those in the hospitality industry trained by us, work with schools with the aim of passing on their passion and expertise. Our vision is that every child learns about food in a holistic sense and has the confidence to eat well, be healthy and happy. Our programme helps children to develop healthy eating habits and encourages an enthusiasm and interest in food and cooking, as well as giving an insight into the hospitality industry.
About the role
In August 2025 we completed the initial phase of implementing the charity’s first CRM system, Beacon. It marks the beginning of an exciting phase of development for the charity that will continue through to the end of 2028 and include other projects to significantly modernise and improve our operations.
A further period of Beacon implementation will follow throughout the 2025-26 academic year. The CRM and Programme Administrator is a new role, created primarily to fill a pressing need for extra admin and office support. However, there is potential for the role to grow alongside the charity’s ongoing digital transformation.
Our CRM system is heavily customised to meet the unique requirements of the Adopt a School programme. Due to the often-complex nature of facilitating relationships between busy schools and hospitality professionals, our system is only lightly automated at present, but this may change in future.
The successful applicant will join a small and friendly team, working closely with our CRM, Learning and Engagement Manager to coordinate the day-to-day delivery of the Adopt a School programme. Other colleagues and key collaborators include:
- our team of Regional Chefs
- the chefs and hospitality professionals who volunteer their time and expertise to deliver sessions in schools
- the schools who participate in our programme
- our fundraisers, supporters, partners and suppliers
- the Royal Academy of Culinary Arts team, with whom we share our London office.
JOB DESCRIPTION
Main duties
To coordinate the Adopt a School programme for active schools, chefs and volunteers. Responsibilities to include:
- Monitoring a shared Outlook inbox, responding to enquiries about the programme and liaising with schools, chefs and volunteers to coordinate sessions.
- Setting up school subscriptions and sessions in the CRM as they’re confirmed.
- Using third party tools (such as Google Forms and SurveyMonkey) to collect registration forms, onboarding information, safeguarding data and evaluation surveys.
- Sharing allergy information and photo permissions with chefs and volunteers.
- Ordering hats, aprons and other classroom resources to be delivered to schools, chefs and volunteers.
- Preparing bookkeeping information for schools that need to be invoiced.
- Processing applications and expressions of interest from new schools and volunteers.
- Maintaining a waiting list of prospective schools and volunteers.
- Responding to routine and ad hoc requests for data, programme insights and reports.
- Maintaining CRM system integrity by performing data cleansing, troubleshooting and bug fixing tasks as required.
- Assisting in continuously reviewing the CRM system, offering ideas to maximise its capabilities and further enhance our systems and processes.
Additional duties
To regularly research and roll out solutions to common operational challenges, in particular ones that relate to data, tools and technology. Examples may include:
- Options for exporting CRM data to third party map and calendar apps.
- Methods for setting up an efficient and scalable assets library.
- Best use of AI tools and technology for supporting our work.
Ad hoc duties:
- Occasional support and attendance at in-person events including volunteer training sessions, industry expos and fundraising dinners.
- Any other duties that may reasonably be required in line with your main responsibilities and the work of the Adopt a School Trust.
PERSON SPECIFICATION
Essential Requirements
- Strong administrative and organisational abilities with impeccable attention to detail.
- A creative and collaborative approach to identifying and solving problems.
- Excellent time management and prioritisation skills, with the ability to manage multiple projects.
- Excellent written and verbal communication skills.
- Strong interpersonal skills, with the ability to communicate effectively at all levels.
Desirable Attributes
- Experience of working in the education or charity sector.
- Experience of working with a CRM in a similar administrative role.
Attitudes
- Proactive and flexible self-starter with a strong desire to learn.
- Enterprising and tech-savvy, with a genuine interest in how technology shapes our lives and work.
- Ability to work independently as well as part of a small team.
- Ability to work flexible hours, including occasional attendance at in-person events.
- Willingness to undergo a DBS check and to occasionally visit local schools to observe the Adopt a School programme in action.
HOW TO APPLY
Please submit your CV with a cover letter detailing your reasons for applying for this specific role.
In your application, please state whether you’re interested in a full-time position (37.5 hours) or a part-time opportunity (28 hours). Please also give an indication of your notice period.
Applications close: Sunday 14th September 2025
Shortlisting: w/c Monday 15th September 2025
Interviews: w/c Monday 29th September 2025
Applicants will only be shortlisted for interview once the deadline for applications has passed.
The above job description is intended as an outline indicator of general areas of activity and can be amended in conjunction with the post holder in the light of changing organisational needs.
The client requests no contact from agencies or media sales.
We’re looking for an exceptional leader to join Community Action Redbridge as our new Operations Director – a pivotal role at the heart of our organisation.
With an income of just under £1 million and a diverse portfolio of new and established grant-funded programmes, we’re entering a period of transformation, with ambitious plans to grow our impact and strengthen our organisational resilience.
At the heart of our work is a commitment to social justice and to tackling the root causes of inequality. We’re passionate about shifting power, amplifying community voices, and working collaboratively to create social change.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mind in Enfield and Barnet is a fast-growing charity in North London providing much needed therapy, wellbeing support and advocacy services to people with mental health problems.
This is an exciting new role for an experienced mental health professional who has experience of providing support to and working with clients with mild, moderate and severe mental health issues. You will provide Client Support for all services, including effective, in depth triage of clients, identification of client risk including escalation and support to clients. The successful candidate will provide support to all services, including building up and developing a bank of volunteers and (volunteer coordination) including general administrative support, as well as changes in service delivery.
Client Support duties include:
- Support client enquiries by using in depth mental health skills to triage effectively
- Ensure appropriate and timely responses and assistance to clients by drawing on mental health training and experience.
- To use social prescription methodology, mental health experience and mental health triaging experience to most effectively signpost and refer (internally or externally) clients, on the phone and possibly via walk in (should we move to that type of provision)
- To liaise, (on behalf of clients), with services and service managers where clients get in touch for enquiries, changes or updates.
- Contribute to the development of a safe welcoming environment
- Provide support for clients when they may be experiencing emotional distress.
Service support duties include:
- Working with the Therapy Services Co-ordinator to provide service support, liaising with relevant staff where there are changes to client appointments or staff rotas and keeping rotas up to date
- Utilising and updating the client database/s for client enquiries, client information and changes to services
- Working with service managers to ensure homogeny of client referral information and processes
- Supporting clients and services by keeping an up to date understanding and log of internal services
Volunteer Co-ordination duties include:
- Building up and developing a bank of volunteers for services in order to develop new service models to expand our capacity to reach more people
- Recruiting and inducting new volunteers and working with / liaising with service managers to ensure they are matched with the right opportunities
Please see the attached job description, which includes all duties and skills required.
This is a part-time position, 21 hours per week covering the service between 9-5 Monday to Wednesday.
£27,000 FTE / Actual salary based on 21 hours per week £16,200 per year.
The role is based at Enfield Mind office at 275 Fore Street, N9 0PD.
The client requests no contact from agencies or media sales.
Are you an ambitious senior HR professional who is keen to shape the future of a world-class sports organisation.
At Commonwealth Sport, they are more than just a sporting body, they’re a global movement. They aim to deliver their ten-year vision to become a truly world-class organisation, and are looking for a forward thinking Head of People to help lead the charge in creating an inclusive, high-performing culture where people feel valued, involved and respected.
This is a pivotal, end-to-end role that owns the full employee experience for a passionate, multicultural team of around 35 staff, who are mainly based in London. They also have regional colleagues across five continents so it would be very beneficial to have international HR experience. The Head of People will play a strategic and hands-on role, championing everything from wellbeing and inclusion to recruitment, development, engagement, and compliance.
The Head of People role is a full time role paying around £70,000 per annum and will require the post holder to attend the office 2-3 days per week. Some of the key responsibilities of the role include:
- Partnering with the Senior Leadership Team to design and deliver a People Strategy that aligns with their organisational goals and culture.
- Monitoring and improving the People Experience through initiatives such as annual culture surveys, wellbeing plans, and their commitment to equality, diversity and inclusion.
- Reviewing and managing people policies, ensuring consistency, compliance and cultural alignment, while offering trusted support on all people-related matters.
- Leading the end-to-end hiring process, from advertising to interviews and onboarding, to ensure a welcoming and efficient experience for all new team members.
- Overseeing their Talent Management System, support line managers with performance reviews and development plans, and identify learning and training needs across the team.
- Advising leadership on structural changes, resourcing plans and future skills needed as the organisation evolves.
- Managing payroll and benefits for both UK and international staff, and make sure it’s always aligned with employment law, data protection, and health & safety.
- Being a vital point of contact for HR and people support during Games deployments, ensuring smooth operations and quick resolutions when needed.
This is a fantastic opportunity for a confident, experienced people professional with a strong generalist background ideally in the sports, events or the arts sector. You’re strategic yet hands-on, approachable, and inclusive, with great communication and problem-solving skills. Ideally CIPD-qualified (or working towards it), you’re passionate about people, purpose-led work, and the power of sport to bring communities together. You’ll also need a solid understanding of employment law and HR best practice.
The interview process will consist of a two stages, the second being held in person at their office.
Apply now and be part of something big and exciting.
We are seeking an enthusiastic and well-organised Events Assistant to support the planning and delivery of ABN’s events programme. This varied and rewarding role is ideal for someone looking to gain hands-on experience in events and stakeholder coordination within a national medical membership organisation. The successful candidate will work closely with the Events & Business Development Manager and wider ABN team. The position is offered on a fixed term basis for 12 months.
The ABN is the professional body for neurologists in the United Kingdom. Our mission is to improve the health and well-being of people with neurological disorders by advancing the knowledge and practice of neurology in the British Isles. The ABN is a dynamic membership society with over 2000 members, working hard to raise the voice of neurology at a national level.
About the role
This role supports the planning, coordination, and delivery of ABN events such as conferences, webinars, and training sessions, ensuring smooth logistics for both virtual and in-person activities. Key responsibilities include managing delegate and speaker administration, maintaining accurate event records, preparing event materials, and handling post-event feedback and reporting. The position also provides general administrative support, assists with website updates, sponsorship information, and CPD requirements, while ensuring accurate membership and event history records are maintained.
About you
We are looking for someone with the following skills:
Essential
- Previous experience (voluntary or paid) in an administrative, customer service, or eventsrelated role.
- Highly organised with excellent attention to detail
- Confident communicator (written and verbal), with a polite and professional manner
- Able to work independently, manage priorities, and respond calmly to deadlines
- IT literate, including Microsoft Office Suite and online platforms (e.g. Zoom, Teams, EventBrite)
- Willingness to work occasional early mornings, evenings, or travel within the UK
Desirable
- Experience using CRM systems, membership databases, or event registration software
- Interest in health, science, or the medical charity sector
- Experience supporting virtual or hybrid events
Why work with us?
This is an exciting time to join the ABN as we undertake a digital transformation project with a growing team. We offer a collaborative and friendly working environment, with lots of opportunity for professional development.
Benefits
28 days annual leave + 8 public holidays (pro-rata)
Generous pension contributions: you put in 1%, we’ll put in 10%
Professional development programme including regular 1:1s, appraisals and training opportunities
Hybrid working and flexible hours
Time off in lieu for ABN event attendance
The client requests no contact from agencies or media sales.