Office manager jobs in london, greater london
About the role:
If you are driven by the belief that everyone deserves the chance to rebuild their life, this is your opportunity to play a pivotal role in transforming that belief into reality. We are looking for an Assertive Outreach Worker to join us (on an up to 12 months maternity cover), stepping into a position that blends leadership, creativity and direct impact. In this role, you will hold a caseload of 15 clients across Westminster and temporary accommodation sites in boroughs across London, working as part of a close-knit, specialist team alongside four other Assertive Outreach Workers, a manager and a psychologist. Together, you will operate within psychologically and trauma-informed approaches, ensuring every interaction is purposeful, respectful and geared towards helping our clients take the next steps in their journey.
Your day will be as varied as it is rewarding - guiding clients to sustain their tenancies, improve their physical and mental wellbeing, engage with substance use support services, and access routes into employment. You will cultivate strong partnerships with local agencies, from statutory services to specialist providers, ensuring no opportunity for progress is missed. You will also play a crucial role in assessing needs, identifying risks and maintaining accurate, meaningful records that help shape the support we provide. This is not just a chance to change lives on an individual level, but to be part of a national project pioneering new techniques to improve outcomes for people facing complex challenges around substance use.
At Single Homeless Project (SHP), we believe that our people grow as our impact grows. This role will immerse you in innovative practice, expose you to expert collaboration, and offer opportunities to develop your skills and experience in ways that can shape your career for years to come. The work you do here will ripple far beyond the people you directly support - strengthening communities, influencing practice across the sector, and helping to build a London where homelessness is not a barrier to a better future.
*For genuine occupational requirement reasons, we are seeking male applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1).
About you:
- Understanding and experience of working with the issues faced by people who experience mental ill health, substance use issues, and who have offending histories, in accessing the appropriate support from services.
- A working knowledge of best practice to support individuals who may be classified as ‘experiencing multiple disadvantage’ including Trauma Informed Approaches.
- Experience working as part of a multi-agency partnership to address complex problems and bring about positive change.
- Familiarity with relevant housing, health and social justice legislation, policy and best practice relevant to systems change and people with multiple needs.
- A good and current understanding of safeguarding issues and procedures.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important Info:
Closing Date: Sunday 7th September at midnight
Interviews: Tuesday 16th September in Kings Cross at SHP Head Office
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
About us
A caring organisation with a rich history.
Friends of the Elderly is a charity dedicated to providing excellent care and support to older people for over 120 years. We aspire to a society where all older people have the opportunity to live fulfilled lives. We do this via our grant giving service, which provides vital financial support to older people who are living in poverty. We also deliver services personalised to individual needs and integrated with local communities at our care homes and day centres.
About the role
This is a remote-first role open to candidates anywhere in the UK. You’ll join us in our Woking office just once a month for team collaboration days.
We are looking for an experienced trust fundraiser to join our small, busy fundraising team. You will:
- proactively nurture and grow our relationships with existing supporters
- develop relationships with new trusts and foundations, taking pride in excellent donor stewardship,
- create compelling funding applications, reports and communications which demonstrate our impact
- raise restricted and unrestricted money for our grant giving service and for enhancements to our care homes and day care services, which improve the lives of the older people.
Working partnerships
Internal:
- Grants Team, Marketing and Communications Team, care homes and day care services, Estates and Facilities Team, Finance Team.
External:
- Consultants, agencies and suppliers.
Key objectives and responsibilities
- Be primarily responsible for researching and writing, prioritising, developing and submitting compelling proposals, updates and reports to trust donors.
- Maximise income by building and maintaining relationships with existing portfolio of trust donors through excellent relationship management.
- Use the database (Access Charity CRM) to maintain accurate and detailed records, manage relationships, and coordinate actions and deadlines.
- Research and identify new opportunities, and write and submit high quality, targeted proposals to secure support from new and lapsed funders.
- Prepare written reports on activities, progress and income against objectives.
- Ensure the impact of our work is clear, visible and effectively communicated in our social media, on our website and in our Impact Report.
- Liaise with internal staff to compile project information for funding applications, and build positive, professional relationships internally and externally.
- Gather case studies for use in fundraising communications, applications and reports.
- Undertake administrative duties such as thanking donors and other routine office procedures as required.
- Carry out other tasks as required by the Fundraising Manager and Fundraising Team.
Please note that the key objectives and responsibilities of this role describe the core output that should be achieved in this role.
All roles within the charity are required to be flexible and change as our strategy evolves, future policies are introduced and as the needs of our services users change. All staff are required to demonstrate appropriate levels of competence and behaviours in their roles, in line with our values.
Please see the full job description and person specification attached.
No agencies, please.
The client requests no contact from agencies or media sales.
Do you have a passion for empowering communities to shape the services they use? Are you skilled at building partnerships, strengthening grassroots organisations, and turning local insight into meaningful change?
The Bridge Renewal Trust is a local charity working with residents, grassroots groups, and statutory services as part of Haringey’s Community Protect Co-Production Programme, part of the borough-wide Healthy Neighbourhoods Programme. This initiative works to improve health, well-being, and life chances; reduce health inequalities; and ensure services are designed around the real needs of underserved communities.
We are currently recruiting a Programme Coordinator to lead and coordinate a network of Community Ambassadors, embedded within grassroots organisations. You will support them to champion health improvements, build trust between communities and service providers, and co-design culturally appropriate, inclusive health and wellbeing activities. Priority areas include diabetes, cardiovascular disease, mental health & isolation, menopause, and the wider determinants of health.
We are looking for someone who is:
· Experienced in engaging with diverse communities and facilitating co-production
· Confident in supporting, mentoring, and coordinating people and activities
· Skilled in building sustainable partnerships with statutory and voluntary sector partners
· Organised, with strong monitoring, evaluation, and reporting skills
· Able to balance strategic capacity-building with hands-on delivery
This is an exciting opportunity to join a progressive organisation where we value and reward the performance of our staff.
To apply, please email your CV, including the contact details of two referees, and a supporting statement that demonstrates how you meet the requirements outlined in the Person Specification to admin(AT)bridgerenewaltrust(DOT)org(DOT)uk. For a full job description, please visit bridgerenewaltrust(DOT)org(DOT)uk or email admin(AT)bridgerenewaltrust(DOT)org(DOT)uk.
NB: We reserve the right to withdraw this opportunity early if we receive a high volume of suitable applications. As part of our commitment to equal opportunities, we invite you to complete our Monitoring Form by requesting one at the above email. Please quote the Job ID 2025031. Thank you.
The Bridge Renewal Trust is an equal opportunities employer and positively welcomes applications from all sections of the community.
Company registration No: 06949568 Registered Charity No: 1131941
To apply, please email your CV, including the contact details of two referees, and a supporting statement that demonstrates how you meet the requirements outlined in the Person Specification to admin(AT)bridgerenewaltrust(DOT)org(DOT)uk. For a full job description, please visit bridgerenewaltrust(DOT)org(DOT)uk or email admin(AT)bridgerenewaltrust(DOT)org(DOT)uk.
About the role:
If you are driven by the belief that everyone deserves the chance to rebuild their life, this is your opportunity to play a pivotal role in transforming that belief into reality. We are looking for an Assertive Outreach Worker to join us (on an up to 12 months maternity cover), stepping into a position that blends leadership, creativity and direct impact. In this role, you will hold a caseload of 15 clients across Westminster and temporary accommodation sites in boroughs across London, working as part of a close-knit, specialist team alongside four other Assertive Outreach Workers, a manager and a psychologist. Together, you will operate within psychologically and trauma-informed approaches, ensuring every interaction is purposeful, respectful and geared towards helping our clients take the next steps in their journey.
Your day will be as varied as it is rewarding - guiding clients to sustain their tenancies, improve their physical and mental wellbeing, engage with substance use support services, and access routes into employment. You will cultivate strong partnerships with local agencies, from statutory services to specialist providers, ensuring no opportunity for progress is missed. You will also play a crucial role in assessing needs, identifying risks and maintaining accurate, meaningful records that help shape the support we provide. This is not just a chance to change lives on an individual level, but to be part of a national project pioneering new techniques to improve outcomes for people facing complex challenges around substance use.
At Single Homeless Project (SHP), we believe that our people grow as our impact grows. This role will immerse you in innovative practice, expose you to expert collaboration, and offer opportunities to develop your skills and experience in ways that can shape your career for years to come. The work you do here will ripple far beyond the people you directly support - strengthening communities, influencing practice across the sector, and helping to build a London where homelessness is not a barrier to a better future.
About you:
- Understanding and experience of working with the issues faced by people who experience mental ill health, substance use issues, and who have offending histories, in accessing the appropriate support from services.
- A working knowledge of best practice to support individuals who may be classified as ‘experiencing multiple disadvantage’ including Trauma Informed Approaches.
- Experience working as part of a multi-agency partnership to address complex problems and bring about positive change.
- Familiarity with relevant housing, health and social justice legislation, policy and best practice relevant to systems change and people with multiple needs.
- A good and current understanding of safeguarding issues and procedures.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important Info:
Closing Date: Sunday 7th September at midnight
Interviews: Tuesday 16th September in Kings Cross at SHP Head Office
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to people who have experienced forced migration in the UK.STEP aims to support and empower people through a tailored employment programme that addresses the complex barriers that they face when preparing for and ultimately finding work in the UK.
We support all people who have experienced forced migration, regardless of their proximity to the labour market, to develop the skills and access the opportunities they need to secure sustainable and meaningful employment. We run STEP online and in person programmes across the UK. Our work now includes specific programming for women refugees, Afghan nationals, Ukrainians and those who have come through the asylum system
We are now expanding our work to deliver (in partnership with the British Council) an English Language and Employment Support Programme for up to 4,000 Ukrainians and Hong Kong BNO status/visa (50% of each community) over the next 12 months.
We have an exciting opportunity for an Operations and Partnerships Manager to oversee the operational and partnership work of STEP which includes infrastructure and process, data and reporting as well as partnerships. Your responsibilities will include:
- Operational responsibility for UK Programmes ensuring processes are in place for a smooth running and high-quality programme.
- Overseeing allocation of clients to the programme and their Employment Advisor
- Managing the CRM data cleaning and reporting process and producing monthly and quarterly reporting data from the CRM
- Using advanced Excel skills to analyse results, identify trends and learnings to use data to drive changes and improve the quality of programmes.
- Managing the administration of the programme, including tech and client accessibility and excellent customer service
- Managing external relationships with the support of UK Programmes team to deliver the programme.
About you
We are looking for candidates who have:
- Demonstrable experience of managing direct delivery Programme operations.
- Knowledge of refugee and/or livelihoods programme is desirable
- Demonstrable experience of line managing a team of people
- A high level of financial literacy to manage and report against programme budgets.
- Strong interpersonal and communication skills
- Experience in Monitoring and Evaluation processes, including using Excel to capture and analyse data
- Advanced knowledge of Excel and budget preparation/management using Excel
- Ability to produce high quality written work under pressure and to deadlines
- Ability to work in agile and fast paced environment
- Ability to network proactively and build relationships with employers and external agencies
Candidates must be UK based and have the right to work in the UK for the duration of the contract
Benefits
We offer a range of benefits including:
- 23 days holiday pro rata plus bank holidays and Jewish holidays.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries.
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
- Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
- On Friday the office closes at 3pm.
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.
You don’t need to be Jewish to work for us, but you must but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.
We are striving to build a team reflective of the communities we work with. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification.
We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so.
To apply
Please upload your CV and a cover letter explaining how you meet the criteria in the person specification. Please refer to the person specification which shows which criteria will be assessed in your CV and cover letter.
Interviews will be held remotely on 22nd August 2025.
Expected start date will be 9th October 2025.
Bringing life-changing action to people in crisis around the world
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you help families through the most difficult time of their lives?
We’re looking for a compassionate and experienced leader to guide our Family Support Team as we grow and evolve. You’ll play a vital role in delivering emotional and practical support to families facing childhood cancer or life-challenging conditions—for as long as they need us.
This is a unique opportunity to lead a talented, multidisciplinary team and shape the future of our services as we expand into new regions and prepare for the transition from the Royal Marsden to Evelina London Children’s Hospital.
If you’re someone who can think strategically, lead with empathy, and understand the emotional realities families face when a child is seriously ill—we’d love to hear from you.
Role overview
Leadership & Service Delivery
- Lead and coordinate the delivery of family support across all regions, ensuring services are accessible, consistent, and impactful.
- Line manage a skilled team including Family Support Workers, a Senior Family Support Worker, and a Senior Social Worker.
- Oversee referrals and caseloads, ensuring support is tailored to each family’s needs.
- Act as Designated Safeguarding Lead (DSL), overseeing safeguarding policy, training, and practice.
- Monitor service outcomes and contribute to strategic planning and budget management.
- Participate in the on-call family support rota (occasional weekends).
Hospital & Community Partnerships
- Build and maintain strong relationships with hospital teams across London, Surrey, and Sussex. Including, St George’s Tooting, Royal Marsden Sutton/Evelina London Children’s Hospital, Kingston Hospital, St Peter’s Hospital Chertsey, Epsom Hospital, Royal Surrey Hospital Guildford, East Surrey Hospital Redhill, Worthing Hospital
- Represent the charity in multidisciplinary meetings, safeguarding boards, and service planning discussions.
- Support the transition of services to Evelina London Children’s Hospital.
- Identify new partnership, across new regions and referral opportunities in clinical and community settings.
Organisational Contribution
- Provide insights and case studies to support fundraising and communications.
- Attend occasional family events and community activities.
- Champion Momentum’s values and safeguarding standards in all areas of work.
Person specification
Essential
- Significant experience working directly with children and families.
- Background in health, education, care, or social support.
- Proven experience leading and managing staff teams.
- Strong understanding of safeguarding and experience as a DSL.
- Knowledge of the emotional impact of serious illness and bereavement on families.
- Excellent communication, organisation, and digital literacy.
- Experience working in multidisciplinary teams and evaluating service delivery.
- Full UK driving licence and access to a car.
- Reliable internet and suitable space for remote working.
Desirable
- Relevant professional qualification (e.g., social work, nursing, education, counselling) or equivalent experience.
- Experience working in a charity or family support setting.
- Experience supporting bereaved families.
- Budget and financial oversight experience.
We support families across SW London, Surrey and Sussex whose children are facing cancer or a life-challenging condition.
The client requests no contact from agencies or media sales.
Overview
This role will join a vibrant and ambitious fundraising department, raising funds to support our work across the largest NHS Trust in the UK. You will be part of the Philanthropy Team, made up of prospect research, major giving, trusts and foundations, donor relations and events. The team’s mission is to raise income for our three hospitals to enable them to continue their vital work. This role will make a huge difference in helping us do that.
About us
Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity are part of Guy’s & St Thomas’ Foundation. Our collective mission is to build the foundations of a healthier society.
As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.
There is more information about working with us on our website, where you can read about:
• how we approach recruitment
• our team, culture and values
• the benefits of working with us
• and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development
The Team
Part of the Philanthropy Team, comprised of individuals focused on major giving, prospect research and trusts and foundations. In addition, the role will work closely with the corporate partnerships team and community and events team.
Key Relationships
Prospect research colleagues; Director of Fundraising, Head of Philanthropy, Head of Corporate Partnerships, major giving and trusts & foundations fundraisers; funding team; community and events; key stakeholders across the charities and hospital trust.
Overall Purpose of the Role
The Senior Prospect Research Manager will lead the Prospect Research function at the Foundation, with support and direction from the Head of Philanthropy.
You will be accountable for the ongoing development and delivery of the Prospect Research strategy, BE involved in and oversight of other policies and processes related to our pipeline growth and development, involving due diligence, gift acceptance protocols, database management and business planning.
The Prospect Research function will be made up of this role and one Prospect Research Manager, who will report into you. Together, you will ensure that quality prospects are identified, researched and allocated to portfolios in collaboration with the high value fundraising teams. You will lead on our approach to prospect analytics, using data to evaluate fundraiser and programme performance, spot trends and opportunities and improve the efficiency of the team’s activity.
Our fundraising department has recently entered a period of ambitious growth and will shortly be launching a significant capital campaign for our children’s hospital.
We are investing in this pivotal role as we know it will be fundamental to our success in this campaign and beyond. This is an incredibly exciting time to join as our Senior Prospect Research Manager, and the right candidate would have significant scope and autonomy to shape this role and our future Prospect Research strategy.
Working Environment:
The post holder should expect to:
- Work in a hybrid hot desk environment, generally working 2 days a week in the London office and three from home.
- Be responsible for the input and maintenance of databases and files relevant to the post requirements.
- Will occasionally be required to attend events in the evening and at weekends.
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.
Key Responsibilities
- Lead on the ongoing development and delivery of the prospect research strategy to generate prospects for identified priorities and to strengthen gaps in the prospect pipeline.
- Implement the prospect research strategy, alongside the Prospect Research Manager, ensuring that prospect identification targets are met, and team members invest regular time in working with key stakeholders to develop prospects.
- Line manages one Prospect Research Manager, as part of leadership of the Prospect Research Function, ensuring collective objectives are met
- Lead on the prospect research and development strategy for a significant capital campaign, which will involve increasing the volume and capacity of our pipeline. This role will drive forward this campaign prospecting strategy, alongside high value fundraisers, the Head of Philanthropy and the Director of Fundraising. Prospecting approaches will include desk research, network mapping of Trustees and other senior stakeholders, and engaging Campaign Board connections.
- Work alongside our Legal team to implement and oversee our Due Diligence policies and processes.
- Oversee the regular data mining of Raiser’s Edge to identify opportunities from amongst our warmest constituents.
- Work closely with fundraising leads to develop the prospect pipeline, in particular building our networks of advocates and influencers. This will include attending meetings with clinicians and other key stakeholders. Qualify and allocate prospects identified by the team.
- Proactively engage with market intelligence which supports the identification of prospects and philanthropic trends, and highlights opportunities for future fundraising growth. This would include regular assessment of insight on transformational donations made worldwide, high net worth individuals and philanthropic trends.
- Undertake strategy research which supports decision making relating to fundraising. This may include competitor analysis and feasibility work.
- Advocate best practice in the recording and processing of prospect data on Raiser’s Edge, ensuring data is accurate, relevant and processed as per the team’s Data Protection Policy and in line with The Data Protection Act 1998/ the EU General Data Protection Regulation (GDPR). This will include working with the data team to identify data challenges and appropriate solutions for improving prospect data quality and cleanliness.
- Work with the Head of Philanthropy to shape annual plans which best support Fundraisings priorities.
- Provide the highest quality research activity which adds the most value to fundraising. This might include identifying training needs and formulating training sessions for the team.
- Regularly network with sector peers to share best practice and generate insight on the latest developments in prospect research.
- Using data analytics techniques, implement processes and procedures which improve the efficiency and effectiveness of prospect research and prospect identification activity.
- Support the Director of Fundraising and Head of Philanthropy in embedding a performance culture – including tracking identification, prospect movement, conversion rates and cleansing the pipeline on an ongoing basis.
- Take a lead role in using data visualisation techniques to bring new insight to major gifts and prospect pipeline data which informs fundraising strategy.
Experience
- Highly experienced Prospect Research professional, ideally having led delivery of prospect research strategies
- Experience of driving high value pipeline growth, contributing to increased income generation
- Experience of prospect/ data analytics.
- Experience of effective internet and electronic research with the ability to analyse and objectively assess the relevance of information to fundraising activity
- Experience of line management
Skills, abilities, and attributes:
- An interest in and understanding of health fundraising.
- Strong organisational skills with demonstrated ability to independently meet multiple and competing deadlines.
- Excellent written and oral communication skills with the ability to distil complex information clearly for a range of audiences.
- Excellent interpersonal skills with the ability to build strong relationships across the fundraising team, hospitals and key stakeholders.
- Capability to influence and build rapport to achieve desired outcomes.
- Proactive approach and demonstrated use of initiative to identify new opportunities and research viability to achieve comprehensive, qualified donor pipelines.
- Understanding of relevant data protection policy (EU GDPR 2018 and UK Data Protection Act 2018)
Personal Attributes
- Proactive with the ability to engage and build strong working relationships.
- Ability to meet deadlines, work well under pressure and deliver projects to budget.
- Organised and efficient planner
- Ability to multitask
- Professional and diplomatic
Benefits
- Up to 12% employer pension contributions
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The client requests no contact from agencies or media sales.
Join CALM and help us stand together against suicide.
Applications close: 9 a.m. Monday 18th August 2025
Location: Hybrid – 2 days a week in office (Waterloo)
About CALM
The Campaign Against Living Miserably (CALM) is a leading UK suicide prevention charity. Every week, 125 people in the UK take their own lives and we’re here to change that. We run a life-saving helpline, deliver powerful campaigns, and offer vital support services to help people find hope, connection and a reason to keep going.
About the role
We’re looking for a Services Development Manager to help shape and grow CALM’s non-helpline services. You’ll play a key role in evolving our digital-first support offer, developing impactful services, and building our evidence base all rooted in insight, research and real-life experiences.
In this role, you’ll:
- Lead the development of new and existing support services.
- Work across CALM’s data, product, marcoms and fundraising teams.
- Collaborate with external partners to build referral pathways.
- Embed safeguarding, evaluation and impact across everything you do.
- Help secure funding and shape strategy for future growth.
Who we are looking for
You’ll have experience in suicide prevention, mental health or a related field, and be confident developing evidence-based services that put users first. You’ll be collaborative, values-led, and always thinking about how to do things better. You’ll be strategic and hands-on able to turn insight into action and deliver real impact.
What you will bring:
- A degree-level qualification in a social care or related field.
- Proven experience in service development and safeguarding.
- Knowledge of the suicide prevention/mental health sector.
- Strong track record of partnership working and impact measurement.
- A creative, curious and solution-focused mindset.
At CALM, we believe in hope, humour and human connection. We champion individuality and work hard to make this a place where you can be yourself, grow and make a real difference.
Our vision: A future where nobody believes suicide is their only option.
If you’re passionate about building innovative, accessible and effective support — and want to help shape the future of suicide prevention — we’d love to hear from you.
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.
Applications for this role close at 9 a.m. Monday 18th August 2025.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: up to £40,000 depending on experience and qualifications
Contract Type: Permanent
Working hours: full-time at 40 hours per week & part-time at 20 hours per week; shift work between 7am-10pm including weekends, bank holidays and occasional sleep-ins
Sleep-ins: £50
Location: East Croydon
closest station is Sanderstead Station, CR2 - one stop after East Croydon on the Southern Railway.
Are you a Team Leader looking for your next challenge?
We have a fantastic opportunity to join St Christopher's fellowship as a Team Leader for our new specialist Children’s home in Croydon. You will work alongside the Registered Manager and Deputy Manager to lead and support a professional team of staff committed to transforming young lives and creating positive outcomes. You will be supported by experienced Residential Practitioners, as well as our Wrap Around and Education Teams.
About Us
Our vision is for every child and young person to be safe, loved and happy, to achieve their potential and have a bright future.
St Christopher's is a leading charity for children and young people. We are proud of our history of providing fostering, children's homes and innovative leaving care services across the UK & Isle of Man. We have a passionate commitment to our young people, placing them at the centre of everything we do. We provide positive life experiences for young people who are unable to sustain a placement in their parental or foster home.
We are an equal-opportunity employer keen to develop an inclusive workforce where people feel they belong. We hope to attract applications from under- represented groups, including people from different cultures, nationalities, socioeconomic backgrounds, ages, disabilities, religions, faith, sex, orientation, childcare responsibilities, and gender-diverse identities.
About the Role
As Team Leader, you will be directly involved in managing a 4 bed specialist short stay Home and looking after children aged 12 to 18 years old with complex needs; including Emotional and Behavioural Difficulties (EBD), Mental Health Disorders, Substance Dependencies and Learning Disabilities.
Whether shift leading or joining in with daily activities, you will also share in the leadership of the team, helping to develop staff by modelling high standards of professionalism.
The successful candidate will have:
- Level 3 Diploma in Residential Child Care or equivalent
- GCSE English and Maths grades A-C.
- One year’s experience working at a level of responsibility with children and young people in a residential setting.
- An understanding of the regulatory framework relating to the provision of residential services for children and young people.
- Good understanding of the needs and risks regarding children in care.
- An understanding of trauma informed practice.
- Experience of taking on leadership responsibilities in a teamwork setting.
- Ability to build genuine and trusting relationships with young people maintaining at all times high personal and professional standards.
- Excellent communication and team working skills.
- Ability to work shifts, including alternate weekend working and occasional sleep ins.
In return we offer:
- Salary up to £40,000 depending on experience and qualifications.
- A friendly working environment, a fun, open and honest culture.
- 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
- Industry leading training programme including access to level 3 qualifications, children’s right and participation, CSE, empowerment, mental health and social pedagogy.
- Contributory pension scheme, enhanced maternity and company sick scheme.
- UK Life Assurance (Death in service) to the value of 3 times your annual salary.
- BUPA employee assistance programme, offering counselling, financial advice and legal support.
- Cycle to work scheme.
- Bluelight card; discount shopping scheme at hundreds of retailers across the UK.
- Discretionary funded training programs.
- Employee awards based on performance and length of service.
- Fantastic opportunities to develop your career within our range of services.
Recruitment Process
At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.
Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.
For your application to be reviewed, it must include a supporting statement addressing the criteria stated in the Person Specification. Please note that CV’s will not be accepted.
For the full Job Description and Person Specification please visit our website.
We advise to apply as soon as possible as applications will be reviewed on a rolling basis and this opportunity might be filled before the stated closing date.
Please note:
- This post has a minimum age restriction of 21 year for roles working directly with children and young people in our residential and supported accommodation Homes in line with the Equality Act ‘occupational requirement’.
- It is illegal to apply for any role that involves working with children and young people under the age of 18, if you know you are barred from working with children.
- All shortlisted candidates invited to interview will be asked to submit a Self-Declaration and Disclosure form which will need to be returned prior to an interview being booked
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man





The client requests no contact from agencies or media sales.
Public Affairs Manager (Fixed term contract)
Salary: £34,237pa
Your purpose
This is a critical role in the Communications, Campaigns and Public Affairs Department. As Public Affairs Manager, you will support the Head of Communications, Campaigns and Public Affairs to make oracy education ordinary, co-ordinating and project managing and delivering public affairs work as well as leading public relations work that increases our profile with policy makers. In doing so, you will play an integral role in ensuring all children, regardless of their background, find their voice for success in school and in life.
Your responsibilities
This is a senior role in the Communications, Campaigns and Public Affairs Department, as part of the wider Learning, Impact and Influence Directorate
Public Affairs (80%)
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Drive forward Voice 21’s public affairs strategy, building key relationships, understanding and momentum that develops Voice 21’s influence with Government and non-parliamentary policy makers, ensuring that we have a meaningful role in shaping an oracy entitlement for every child, and appropriate mechanisms for its implementation
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Deliver Public Affairs business as usual work, for example; organising school visits, leading political and parliamentary monitoring, stakeholder mapping and horizon-scanning and organising events in parliament and at party conferences
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Work with policy makers on local, regional and national level to influence those responsible for the delivery of education at primary and secondary level
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Engage and manage stakeholders and other key people across and beyond the organisation who work with the Learning, Impact and Influence directorate to leverage relationships in pursuit of our organisational strategy and mission
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Lead on Voice 21’s role as secretariat to the Oracy All-Party Parliamentary Group (APPG)
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Produce/co-produce consultation responses, blogs, internal and external briefings, parliamentary questions and other related communications in line with our content strategy
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Act as an internal expert consultant on public affairs, decision makers and implementation of our agenda
Public Relations (20%)
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Deliver public relations activity to raise our profile and support our brand, including through awards, events and speaking engagements
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Spotting reactive communications opportunities in line with the public affairs strategy
Your progression
Within 1 month, you’ll have:
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Started building strong working relationships with the team, warm policy makers and sector partners
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Created a database of influential head teachers
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Helped refine our policy asks in key areas into easy-to-communicate goals
Within 3 months, you’ll have:
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Used analysis and polling to build reports on key advocate groups who can help spread our messages
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Launched our Oracy APPG
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Refined our monitoring and reactive opportunity spotting systems
From 6 months onwards, we expect for you to be:
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Have worked with our research team to develop a literature review of oracy education policy at local and national level
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Migrated our contract tracking to Salesforce and expanded it to capture relationships help at local and national levels
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Having developed a public profile among education policy makers
This job is for you if you…
Have experience in these areas
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Creating tangible policy impact through public affairs activity
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Building and nurturing relationships with policy makers at national, regional and local levels
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Creating public affairs strategies with clear objectives and KPIs
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Delivering eye-catching PR work such as award entries, speaking events and receptions
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Using research to create strong and compelling narratives
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Communicating externally about policy positions
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Ability to form excellent working relationships, internally & externally with sector colleagues
You may also have experience in these areas
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Relevant experience in and a strong understanding of the education sector
Reporting lines
Reporting to: Head of Communications, Campaigns and Public Affairs
Managing: None
Where you’ll work: Remote, with travel to our London office and elsewhere for meetings. Occasional overnight stays may be required depending on where you are based.
Contract: 12 months
Application details
To apply:
Closing date: 25th August 2025
Interview date:
First round interview: 3rd - 5th September
Second round interview: Week commencing 8th September
Start date: ASAP
Questions: Head of Communications, Campaigns and Public Affairs, Elizabeth Somerville;
Valuing every voice
Voice 21 believes that every voice should be heard and valued. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Voice 21.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you skilled at stewarding funder partnerships and unlocking new income streams to support impactful education work across the UK?
Want to play a key role in shaping the ambitious direction for a national charity that sees that all young people are equipped through citizenship and democratic education?
Young Citizens is a UK education charity on a mission to help children and young people thrive in their communities and society. For nearly forty years we’ve equipped young people with the knowledge, skills, and confidence to understand how democracy and society works, and how they can be a part of it. We’re a small, dynamic team working in each nation with a bold vision for the future. We have a well-loved set of digital lessons, tools and immersive programmes that primary and secondary schools come to each year to help deliver inspiring, quality citizenship education.
This is a newly created and pivotal role that will lead our approach to income generation and strategic growth. As Senior Business & Partnerships Development Manager, you’ll be responsible for identifying and developing new opportunities, particularly in corporate partnerships, trust fundraising, and strategic collaborations, while also shaping how we position and promote our offer.
You’ll work closely with the CEO and senior management team to drive forward our mission and build meaningful relationships with stakeholders across sectors.
Role snapshot:
- Lead the delivery and success of our bold income generation strategy
- Identify and secure new funding opportunities, with a focus on corporate partnerships and trusts/foundations
- Shape and promote Young Citizens’ offer and work for external audiences, enhancing visibility, advocacy and reach
- Build and manage high-value relationships with funders, partners, and collaborators
- Contribute to organisational strategy and planning as a key member of the senior management team
- Represent the charity externally, championing our work and impact
Who are we looking for?
We’re looking for a strategic and proactive senior leader with a proven track record in income generation and business development, ideally within the charity, education, or corporate responsibility sectors. This role requires a collaborative and entrepreneurial self-starter who can effectively manage and grow our existing network of funders, while also contributing to the development of our evolving business model.
You’ll bring:
- Significant experience in securing income from corporate partnerships and/or trusts and foundations
- Excellent relationship-building and stakeholder management skills, with the ability to quickly understand social impact areas and align them with funder priorities
- Strong communication skills, including the ability to write persuasive proposals and deliver compelling pitches
- A strategic mindset, with experience contributing to organisational planning and growth
- The ability to develop tailored business models and outreach campaigns with both speed and care
- A collaborative, confident approach and experience working at a senior level, including with CEOs or executive teams
- A team player mindset, interested in helping shape great organisational culture and performance
If you’re excited by the opportunity to shape a new role, influence strategy, and help grow a mission-driven organisation, we’d love to hear from you.
Benefits of working at Young Citizens
In addition to joining a small, friendly, and supportive team, we offer:
- Hybrid and flexible working options
- Enhanced employer pension contribution
- 28 days annual leave plus eight Bank Holidays
- Paid volunteering leave
- A day off for your birthday
- Employee assistance programme
- Enhanced sickness and maternity policies
- Season ticket loan
- The opportunity to make a real difference to children and young people across the UK
This is a hybrid role with some days each week at our London office ongoingly. Candidates should be based within a reasonable commute to London and have the existing right to work in the UK.
Please note: First round interviews will provisionally be held no earlier than the 14th August and no later than the 21st and 26th August. If you have other timelines or commitments to schedule around please mention those in your letter.
To learn more about the role and the application process, please refer to the job pack for full details.
As long as this advert is live, we are accepting applications.
To apply, please submit your CV along with a one-page cover letter outlining your interest in the role and how your experience aligns with the person specification. This will give you the best chance of being shortlisted.
Closing date: 11pm on Sunday, 17th August 2025.
Please note:
• Young Citizens is committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment.
• Young Citizens welcomes applications from all qualified candidates regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Young Citizens is a citizenship education charity that informs, equips and inspires children and young people across the UK to be active citizens.



The client requests no contact from agencies or media sales.
Our client is the independent regulator of charitable fundraising in England, Wales, and Northern Ireland. They stand for best practices in fundraising, protecting donors and supporting the vital work of fundraisers. The regulator is seeking an Administrative Assistant to support its Casework and Governance teams, ensuring the smooth and efficient operation of their activities. The organisation offers a flexible hybrid working pattern, with two days per week in its central London office (3 days working from home).
The Administrative Assistant plays a crucial role in the day-to-day operations of the organisation, providing essential support to the Casework and Governance teams. Your responsibilities will include answering and dealing with incoming phone calls for the Casework team, managing corporate email inboxes, setting up and maintaining case files on a CRM system, and compiling case bundles. You will also assist with the preparation of meeting papers, taking minutes, and providing general administrative support, including booking meeting rooms, managing post, and assisting with office management tasks.
To excel in this role, you should have experience dealing with the public on the phone, preferably in a customer-facing or regulatory environment, and will possess excellent customer service skills. You should also have had experience of providing administrative support. As our client’s work involves handling confidential information, discretion, and the ability to manage sensitive data are crucial. Proficiency in using Microsoft Office applications (Word, Outlook, and Excel) is required, along with effective communication, attention to detail, and the ability to manage competing priorities in a fast-paced setting. Experience using CRM systems (such as Salesforce), SharePoint, or knowledge of the charity or fundraising sector would be beneficial but is not essential.
To apply, simply submit your CV. Should your experience be suitable, we will send you the full job description and arrange for a call to assess your suitability and discuss the role further.
The regulator is committed to diversity, equality, and inclusion. They want their workforce to be truly representative of the society they support and protect, enabling them to regulate effectively. They also want each employee to feel respected and able to give their best. They do this by operating a fair and inclusive recruitment process to reach a diverse pool of candidates. This is also supported by a range of policies that encourage a flexible and supportive working environment. Please let us know if you require any part of this application or interview process to be adjusted to accommodate your needs.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to people who have experienced forced migration in the UK.STEP aims to support and empower people through a tailored employment programme that addresses the complex barriers that they face when preparing for and ultimately finding work in the UK.
We support all people who have experienced forced migration, regardless of their proximity to the labour market, to develop the skills and access the opportunities they need to secure sustainable and meaningful employment. We run STEP online and in person programmes across the UK.
We are now expanding our work to deliver (in partnership with the British Council) an English Language and Employment Support Programme for up to 4,000 Ukrainians and Hong Kong BNO status/visa (50% of each community) over the next 12 months.
We are recruiting a Cantonese speaking Team Manager to join the STEP team delivering this new programme. You will oversee a team of Employment Advisors who provide remote support to participants, assisting them in accessing job opportunities, education and training.
You will be responsible for providing effective leadership, guidance and support to the Employment Advisors, monitoring and managing their workflow and providing coaching and mentoring to enhance their performance. Your responsibilities will also include quality assurance of STEP programme delivery, monitoring and reporting programme outcomes and compiling and analysing data on the effectiveness of the team’s interventions and activities.
About you
We are looking for candidates who have:
- Proven experience in a supervisory or team leadership role, preferably within a refugee support or employment-related context.
- Strong understanding of the refugee context in the UK and the challenges faced in accessing jobs, education, and training.
- Demonstrable ability to motivate, develop, and manage a team, promoting a positive and inclusive work environment
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse individuals and stakeholders.
- Strong organisational and problem-solving skills, with the ability to prioritise and manage multiple tasks effectively.
- Experience in outcome monitoring, data analysis, and reporting.
- Advanced level of English
- Competency in Cantonese
Candidates must be UK based and have the right to work in the UK for the duration of the contract
Benefits
We offer a range of benefits including:
- 23 days holiday pro rata plus bank holidays and Jewish holidays.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries.
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
- Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
- On Friday the office closes at 3pm.
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.
You don’t need to be Jewish to work for us, but you must but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.
We are striving to build a team reflective of the communities we work with. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification.
We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so.
To apply
Please upload your CV and a cover letter explaining how you meet the criteria in the person specification. Please refer to the person specification which shows which criteria will be assessed in your CV and cover letter.
Interviews will be held remotely on 28th August.
Expected start date will be 9th October 2025.
Bringing life-changing action to people in crisis around the world
Project Indigo Lead
Service: Project Indigo
Salary: £40,669 - £44,933 FTE per annum, inclusive of Inner London Allowance (£24,401.40 - £26,959.80 per annum for part-time 22.2 hours a week)
Location: Hackney E9 - The role is 3 days per week, with flexibility for up to 1 day per week homeworking. Our office space is wheelchair accessible.
Hours: 22.2 hours per week (part-time)
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
Project Indigo is the LGBTQIA+ youth service based out of Off Centre at Family Action. We have been running a weekly LGBTQIA+ youth group since 2012, and have since developed our offer to include 1-to-1 key work sessions, and more recently, 1-to-1 specialist therapy, and a mentoring training programme. We are proud to be a LGBTQIA+ led and youth-centred service, creating a safe and welcoming space for young LGBTQIA+ to meet each other, try new things, and get support and advice on issues impacting them.
We are looking for an experienced and dynamic leader for our transformative LGBTQIA+ youth project. This is an exciting opportunity to make a real difference in LGBTQIA+ young people’s lives, leading a dedicated and passionate team.
Main Responsibilities:
- To lead on planning and facilitating group sessions, activities and trips for the Project Indigo group. Planning to incorporate the views and interests of members and develop opportunities for partnership working.
- Managerial responsibilities, including line management, budget management, monitoring and evaluation
- Developing and delivering strategic projects within the City and Hackney CAMHS Alliance to promote LGBTQIA+ inclusivity
Main Requirements:
- Strong experience in LGBTQIA+ youth work, and understanding intersecting social issues impacting young LGBTQIA+ people
- Understanding of best practice for supporting young LGBTQIA+ people and promoting LGBTQIA+ inclusivity within youth services
- Management experience on multi-faceted projects; strong leadership skills, ability to take initiative, and work effectively to manage competing priorities
- Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced Check Child and Adult Workforce with Children and Adults Barred Lists.
- In accordance with Schedule 9 of the Equality Act 2010, there is a Genuine Occupational Requirement for the successful candidate to identify as a member of the LGBTQIA+ community.
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays (pro rata)
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
- Follow the link to our website and apply via our Careers Hub by filling out our digital application form.
- Closing Date: Friday 5th September 2025 at 23:59
Interviews are scheduled to take place in early October.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities and disabled candidates as well as LGBTQIA+ candidates, because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




The client requests no contact from agencies or media sales.
Overview
This role will join a vibrant and ambitious fundraising department, raising funds to support our work across the largest NHS Trust in the UK. You will be part of the Philanthropy Team, made up of prospect research, major giving, trusts and foundations, donor relations and events. The team’s mission is to raise income for our three hospitals to enable them to continue their vital work. This role will make a huge difference in helping us do that.
Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity are part of Guy’s & St Thomas’ Foundation. Our collective mission is to build the foundations of a healthier society.
As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.
There is more information about working with us on our website, where you can read about:
• how we approach recruitment
• our team, culture and values
• the benefits of working with us
• and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development
The Team
Part of the Philanthropy Team, comprised of individuals focused on major giving, prospect research and trusts and foundations. In addition, the role will work closely with the corporate partnerships team and community and events team.
Key Relationships
Prospect research colleagues; Head of Philanthropy, major giving and trusts and foundations fundraisers; funding team; community and events; key stakeholders across the charities and hospital trust.
Overall Purpose of the Role
The Prospect Research Manager will play an integral role in managing the growth and development of the prospect pipeline to enable the fundraising ambitions of Guy’s & St Thomas’ Charity.
This role will make a significant contribution towards increasing our income by ensuring that the best potential supporters are identified, researched and allocated in collaboration with the high value fundraising teams.
This role works across all areas of the team’s remit to deliver strategic insight on our highest-level prospects, using data science techniques to evaluate performance, spot trends and opportunities, including due diligence research, build prospect pipelines for priority fundraising projects, and work directly with fundraisers to manage prospect portfolios.
Our fundraising department has recently entered a period of ambitious growth and will shortly be launching a significant capital campaign for our children’s hospital. We are investing in this pivotal role as we know it will be fundamental to our success in this campaign and beyond. This is a great opportunity for a prospect research professional who wishes to join an ambitious fundraising team at an incredibly exciting moment.
Key Responsibilities
- Deliver timely and strategic prospect research and intelligence which meets the needs of our fundraising team.
- Conduct fundraising market research, from larger prospect finding projects to prospect ratings work, donor profiles, networks research, competitor analysis and occasional work on cultivation event briefings.
- Work closely with the Senior Prospect Research Manager to ensure the team’s workplan is updated regularly and work assigned is carried out to deadline, sharing any capacity issues or challenges where they arise.
- Carry out due diligence research on prospective donors, producing thorough and objective reports which support fundraising decisions and ensure adherence to our gift acceptance procedures and are agreed with the legal team
- Identify networks of clinicians and stakeholders to assess the opportunities for reaching new potential donors.
- Work with the Senior Prospect Development Manager to undertake work arising from portfolio reviews to clean fundraising portfolios.
- Build strong cross-team working relationships, meeting with fundraisers on a regular basis to discuss needs, manage expectations and gain feedback.
- Develop an in-depth understanding of the Raiser’s Edge database which will include regular data mining activity, building complex queries and exports, and the creation of constituent records.
- Advocate best practice in the recording and processing of prospect data on Raiser’s Edge, ensuring data is accurate, relevant and processed as per the team’s Data Protection Policy and in line with The Data Protection Act 2018/ the EU General Data Protection Regulation (GDPR) 2018. This will include working with the data team to identify data challenges and appropriate solutions for improving prospect data quality and cleanliness.
- Work with the Senior Prospect Research Manager to develop annual plans which best support Fundraisings priorities.
- Network regularly with sector peers to share best practice and generate insight on the latest developments in prospect research.
- Alongside the Senior Prospect Research Manager, oversee prospect identification for priority fundraising projects and support team members in developing projects for prospecting.
- Proactively engage with market intelligence which supports the identification of prospects and philanthropic trends, and highlights opportunities for future fundraising growth. This would include regular assessment of insight on transformational donations made worldwide, high net worth individuals and philanthropic trends.
Working Environment:
The post holder should expect to:
- Work in a hybrid hot desk environment, generally working 2 days a week in the London office and three from home.
- Be responsible for the input and maintenance of databases and files relevant to the post requirements.
- Will occasionally be required to attend events in the evening and at weekends.
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.
Experience
- Delivered prospect research strategies and experience of working on prospect management activities.
- Experience of working in the fundraising/ charity sector
- Experience of prospect/ data analytics.
- Experience of effective internet and electronic research with the ability to analyse and objectively assess the relevance of information to fundraising activity.
Skills, abilities, and attributes:
- Strong organisational skills with demonstrated ability to independently meet multiple deadlines.
- Excellent communication skills with the ability to distil complex information clearly for a range of audiences.
- Excellent interpersonal skills with the ability to build strong relationships across the fundraising team, hospitals and key stakeholders.
- Capability to influence and build rapport in order to achieve desired outcomes.
- Proactive approach and demonstrated use of initiative to identify new opportunities and research viability to in order to achieve comprehensive, qualified donor pipelines.
- Understanding of relevant data protection policy (EU GDPR 2018 and UK Data Protection Act 2018)
Personal Attributes
- Proactive with the ability to engage and build strong working relationships.
- Ability to meet deadlines, work well under pressure and deliver projects to budget.
- Organised and efficient planner
- Ability to multitask.
- Professional and diplomatic.
Benefits
- Up to 12% employer pension contributions
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The client requests no contact from agencies or media sales.