Office manager jobs in plumstead, greater london
Job Title: Member and Supporter Experience Officer
Team: Member and Supporter Experience
Location: Hybrid (split between home-working and London)
Interview Dates: 27th and 29th May
*This role sits within a pay grade with a pay range of £25,601 to £32,089. The salary on appointment will be set at the lower end of the pay range, to a maximum of £27,568 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Context and purpose of role
At the Ramblers, we are committed to providing our supporters with the very best experience possible, placing the Member and Supporter Experience Team at the heart of our operations. The team acts as the first line of support for members and supporters, responding to enquiries, managing interactions, and deepening engagement with the Ramblers.
This role is instrumental in ensuring a seamless supporter journey, helping to attract, welcome, and retain supporters while providing valuable insights to the organisation to improve supporter experiences. As an ambassador for supporters, the role also contributes to the organisation’s ability to deliver its charitable mission.
Key responsibilities
Supporter Engagement
- Respond to supporter enquiries via phone, letter, email and social media in a timely and professional manner, and with professionalism, empathy and attention to detail.
- Triage enquiries, referring complaints, safeguarding and safety matters to the specialists in the organisation and escalating other enquiries as needed to subject-matter experts.
- Listen and respond to the needs of each supporter, understanding their motivations and experiences to foster long-term relationships.
- Acknowledge and thank donations and other payments in a timely and personalised manner.
Payment processing
- Handle and manage the Direct Debit cycle, ensuring accuracy, compliance and timely processing with support from colleagues and finance.
- Provide monthly KPIs related to Direct Debits to Head of Member and Supporter Experience.
- Process and manage in-bound financial payments in an accurate and timely manner, managing any reconciliation as required.
- Investigate and resolve any payment issues, liaising with supporters and the payment processor as needed.
- Support our auditors and finance team on any reconciliation or financial enquiries.
Data integrity and CRM Management
- Maintain accurate records of interactions, transactions, comments, and complaints in the CRM system in accordance with data protection and Gift Aid Legislation.
- Share key supporter data and insights within the organisation to elevate the supporter voice.
- Support key supporter administration tasks (e.g. welcome pack data send)
Problem-solving and complaints handling
- Investigate and resolve low-level issues or complaints, liaising with other colleagues as required and keep supporters informed throughout the process.
- Handle complex technical enquiries related to our digital tools such as app, website, insight hub.
- Manage feedback and complaints, following established procedure with a focus on turning negative experiences into positive ones.
Volunteer support
- Provide training and support to key volunteers, such as Membership Secretaries, helping them to attract, welcome and retain members.
- Provide support to office volunteers, ensuring they feel values and supported to carry out their tasks effectively.
Continuous improvement
- Input into new digital development to ensure supporters receive value, and to minimise pain points
Other
- Undertake such other duties as may be reasonably required of the post.
- Engage and proactively develop excellent working relationships across the organisation.
The person
Knowledge, Skills and Experience
Essential:
- A high standard of organisational, interpersonal and communication skills.
- An excellent telephone manner.
- An ability to maintain high levels of accuracy at all times.
- Ability to adapt style, tone and content to provide a tailored service to supporters.
- Ability to show initiative and determination to investigate and solve complex enquiries.
- Excellent time management and organisational skills enabling you to plan and prioritise incoming workloads to SLAs set.
Desirable:
- Proven experience of working in a busy customer/supporter service environment.
Personal Attributes
- A team player, develop collaborative, strong and effective working relationships.
- Empathetic and patient, with a genuine desire to help members and supporters.
- Positive and professional attitude.
- Proactive and self-motivated with the ability to work independently.
- Adaptable and flexible in a fast-paced environment.
- Strong sense of responsibility and accountability.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
About us
Jigsaw exists to build rigorous evidence for lasting change in education. We engage in applied research, evaluation, strategy and technical assistance.
Our work focuses on high-impact areas which can strengthen quality education in low- and middle-income countries. This includes specific technical focus on: education technology; education in emergencies and protracted crises; education, climate and environment; and education for girls.
Our values
We focus on the end game - this means you can expect us to focus on things like contextualisation, sustainability and scalability.
We play to our strengths - this means we only say yes to a few things, invest in building our technical expertise, and aim to be exceptional at what we do.
We ask important questions - life is too short to go with the flow, so we challenge ourselves and those we work with to think critically and constructively about big problems.
We treat people with dignity - power dynamics are real, respect is important, and our values are lived out through every interaction we have with each other and our research participants.
We are committed to learning - we do this collaboratively and rigorously, we believe in understanding complex systems, validating our assumptions and applying lean and adaptive principles to all our work.
We prioritise local contexts - and believe that our work is most effective when communities are centrally involved in decision-making.
We listen deeply - everyone has a story and this matters, so we prioritise participatory and child-friendly methods and build strong relationships with local research organisations.
We believe change is possible - but making it happen is complex and takes a long time, so we focus our energy on ensuring our work gets read, listened to, and has a positive impact on decision-making.
Our work
Our work is about building evidence that both strengthens and disrupts the education sector. We focus on areas of the sector which we believe to have the highest potential to improve education for those most in need.
The majority of our current engagements focus on the following four areas: education technology; education in emergencies and protracted crises; education, climate and environment; and education for girls – although these are often overlapping and interconnected with a range of other critical issues. We embrace the complexity of education by wrestling with these intersections. This is where our work has the greatest impact.
On our website you can read more about why we focus on these things, our case studies, and the organisations we work with.
Why this role
There is a crisis in education quality in low-income countries. All of Jigsaw’s work is focused on helping to tackle this through applied research, evaluation, strategy and technical assistance. We exist to build rigorous evidence for education. Our mission is clear and our team is growing.
We want a Researcher to join us. Jigsaw is a place where you can do career-defining work and have a real impact on education. The successful candidates will contribute to the delivery of high-quality research, evaluation, strategy and technical assistance work within Jigsaw’s core sector focus areas. They will produce fluent and well-structured contributions to written reports and will confidently handle client interactions. They will be a valuable member of a passionate and vibrant team that loves to interact with different communities across the world.
We know that people are complex and experience does not always fit into precise lists. If you don’t meet all the requirements but have a hunch that you might be the right person for our team then please still go ahead, submit an application, and convince us by providing compelling answers to the four questions within the application.
Role description
As a Researcher at Jigsaw you will:
- Co-design quantitative, qualitative and mixed-methods methodologies
- Collect data, both face-to-face and remotely
- Clean, validate and analyse data
- Contribute to writing reports and presentations
- Present research findings for a variety of internal and external audiences
- Collaborate with Jigsaw partners and clients on data collection where relevant
- Support proposal development for potential new projects
- Contribute to Jigsaw’s internal work, including participating in internal meetings and supporting key internal priorities
Person specification
We are looking for candidates who possess the following essential skills, competencies and experiences:
- Demonstrated interest in the education sector
- Understanding of the project cycle - proposal development, designing mixed-methods methodologies, collecting data, analysing data, writing reports and presenting findings
- Ability to communicate effectively
- Ability to identify problems and solutions
- Ability to adapt calmly to changing situations
- Ability to manage a complex workload under pressure
- High aptitude for personal learning
- Attention to detail (in data collection, analysis and writing)
- Keenness to grow and engage with constructive feedback
- Willingness to use established tools and processes that facilitate effective team work
In addition, the following skills, experiences and knowledge are desirable:
- Strong project management skills, including the ability to design project workflows, monitor milestones, and adapt plans in response to challenges, ensuring deadlines, budgets, and quality standards are met
- Experience of qualitative and quantitative education research design methodologies, such as mixed methods, quasi-experimental, participatory, case study or process evaluation methods
- Experience of qualitative analysis and qualitative data analysis software
- Experience of statistical methods (descriptive & inferential statistics)
- Arabic or French language proficiency
- Experience of delivering training - both face-to-face and online
- Experience working in a low-income country, ideally in education
What we offer
The role is full-time (37.5 hours per week). The role will be based in London and the successful candidate will be required to come into the Jigsaw office at least three days per week, plus occasional international travel.
The salary is £26k - £36k pro rata (starting salary depending on the competencies and experience).
The package also includes:
- 25 days holiday (pro-rata)
- Flexible working arrangements
- 5% matched pension contribution
- Cycle to work scheme
- Personal development leave
- Mental health days
- Parental leave
- Discretionary bonus
How to apply
All applicants will be required to answer 4 questions within their application and upload a CV (maximum of two pages). Application deadline - 30 May 2025.
Candidates who meet the criteria set will be invited to take part in a remote-based test and the highest performing candidates will be called for an interview with members of the Jigsaw team.
Whilst we appreciate the time and effort that has gone into your application we can only correspond with short-listed candidates. If you have not heard from us by 06 June 2025 then your application was unsuccessful. We are looking forward to hearing from you.
The client requests no contact from agencies or media sales.
User Experience Designer
Permanent
Full time (34.5 hours), we are open to a conversation about how you work these hours
Location – Split between home and our London Office : minimum 1 day in office per week
Salary range £53,500 - £58,500
About Us
At Macmillan, we’re on a mission to do whatever it takes to support people living with cancer. We believe good design can empower, comfort, and connect — and we’re looking for a UX Designer who shares that belief to help shape accessible, meaningful digital experiences that really matter.
About the role
As a UX Designer, you’ll play a key part in growing our user experience practice and embedding user-centred design across digital programmes and services. In order to achieve this you will have rounded skills in both UX and UI.
Collaborating with a range of disciplines, you’ll help ensure that the voices of people affected by cancer are at the heart of every product and service we deliver.
You’ll use a wide range of insights — from user research, customer feedback and analytics, to usability testing, brand guidelines and tech constraints — to identify opportunities, shape problems, and create thoughtful, inclusive design solutions.
You’ll also contribute to our growing design system and design standards, helping us build consistent and accessible experiences at scale.
Why join us?
- Purpose-led work – The design decisions you make help support someone affected by cancer.
- Truly flexible working – We value and apply work-life balance to our day-to-day way of working.
- Supportive team culture – We value collaboration, kindness, and healthy boundaries.
- Creative growth – We’re building a design culture where learning, feedback and experimentation are encouraged.
- Impact at scale – Macmillan is a nationally recognised charity, and our digital products reach millions every year.
About you
We're looking for someone who brings some of the following skills and experience:
- Experience in a comparable UX/UI design role putting users at the heart of the design process from concept to launch.
- Proficiency in current UX/UI software and tools - fluency with Figma is required
- Experience in designing across multiple platforms – web and apps.
- Experience in defining and documenting user journeys, using prototypes and mock- ups to communicate concepts
In return, we offer a range of benefits including:
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline: Wednesday 21st May 2025
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.



The client requests no contact from agencies or media sales.
Are you looking for a once-in-a-career opportunity to lead bold transformation within one of the most high-performing fundraising teams in the sector?
Great Ormond Street Hospital Charity (GOSH) are hiring for a Deputy Director of Fundraising Planning & Performance to join us for an 18 month fixed term contract. Over the next 18 months, you will support our business-critical enabling teams to lay strong foundations for the long-term growth across our fundraising portfolio. You will play a central role in ensuring GOSH Charity achieves its ambitious goals, including one of the biggest capital appeals in its history, helping to fund vital research, pioneering treatments, and life-changing care for seriously ill children.
This is a chance to make a real impact for families who need it most.
Salary
The salary for this position is £86,800 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities
You will take on a broad role leading our three centralised teams across the fundraising directorate – Fundraising Operations & Standards, Innovation and Fundraising Strategy & Integration. Supporting expert Heads of teams, your role will have 9 key pillars:
Strategic Leadership – Taking a central role in our Fundraising Leadership Team, working with the Director of fundraising to deliver the fundraising strategy.
Data Focus – Strengthening our approach to data to enhance performance and deliver growth.
Driving Innovation – Developing and delivering a robust pipeline of fundraising products and innovations.
Supporter Engagement – Optimising supporter journeys and developing a future roadmap.
Compliance and Standards – Providing senior leadership on compliance and fundraising operations.
Team Leadership and Development – Developing and leading a high performing team.
Future Resilient Structures and Skills – Collaborating across the organisation to implement future proofed structures and resources, as well as driving automation.
Senior Leadership Support – Enhancing collaboration and working alongside fellow Deputy Directors.
Performance Monitoring and Reporting – Delivering clear updates and actionable insights.
Skills, Knowledge and Expertise
- Proven track record in senior leadership, with experience/understanding across strategy development, innovation, and supporter/customer engagement.
- Previous success in delivering a cultural shift towards innovation and embedding a test and learn approach within an organisation.
- Significant experience in analytics, insight development, and data-led decision-making to inform strategic direction and delivery.
- Strong people leadership experience, inspiring and supporting large teams to deliver ambitious goals.
- Exceptional relationship building and networking skills.
- Able to plan and present strategies to senior leadership.
- Strong decision making and problem-solving skills.
- Exceptional strategic planning and decision-making skills, with a data-driven approach.
- Ability to lead cross-functional teams to deliver integrated strategies and plans.
Interviews
1st stage virtual on 5th and 6th June
2nd stage in person 16th June
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Community Engagement Officer is an essential role in fostering strong relationships with current and prospective members of the School Library Association community. The postholder will provide frontline support, drive online and in person engagement through outreach initiatives, and contribute to the growth and sustainability of the membership base. This is an exciting opportunity for someone passionate about school libraries, education, and community-building.
With a particular focus on coordinating and supporting our Branch network, you will collaborate on initiatives for development, delivery and new projects as they come online. You will be the first port of call for advice and expertise relating to school libraries and enabling our members to more effectively support their school communities. Supporting the delivery of online and in-person networking events and workshops for members, you will work with your SLA colleagues, in particular the Training and Events Officer, to deliver a high-quality member offer and to ensure member needs are reflected in all offerings. The ability to travel to training and events across the UK is essential. Duties include:
Branch network and member support
- Work with the CEO to develop the SLA Branch Network and accompanying strategies
- Identify opportunities for developing initiatives to grow and develop the Branch network community, that will deliver on the SLA mission
- Develop strong relationships with local, regional and national stakeholders to support network growth and enable members to take full advantage of all relevant opportunities available to them
- Provide advice for SLA members on all aspects of school libraries, ensuring they are supported and can be as effective as possible in their school communities
- Drive engagement and development of online communities as part of the branch network
Training and events
- Work with the Training and Events Coordinator to support and deliver a calendar of exciting, engaging and informative events
- Support the delivery of online and in-person networking events and workshops with a focus on the Branch network community
- Represent the association at relevant events and for programmes (e.g., conferences, webinars, book awards) to promote membership and services
- Support training and event delivery (online and in-person), engaging and inspiring audiences as needed
- Support development of training programmes, toolkits and resources using member insight to inform
Outreach and communications
- Coordinate the mentoring scheme and ensure it is promoted effectively, with necessary support and development available to mentees and training for mentors
- Use your sector insight to identify opportunities for development of research and other initiatives, maintaining links and horizon scanning
- Provide SLA consultancy aligned with strategic approaches, supporting schools with development of their libraries, reading and information literacy provision to help children and young people reach their full potential
- Contribute to SLA communications such as TSL, newsletters, updates, and promotional materials
- Oversee the book review process in support of TSL, our quarterly journal
- Supporting management of the SLA resource library, working with colleagues to ensure alignment
- Support outreach to new audiences
Building relationships and an ability to foster collaboration and community engagement will be an important part of this role. All team members contribute to office admin, maintaining member data and general office support.
To be successful in this role you should ideally be able to demonstrate:
· experience of working in school libraries, the education sector and a strong understanding of the education landscape
· clear understanding of the curriculum and teaching and learning outcomes
· knowledge of children and young people’s literature
· experience developing and delivering inspirational training, to small and large groups, both online and in person
· experience creating training resources, toolkits and teaching and learning resources
· ability to galvanise and inspire others with flair and creativity
· the ability to manage own workload, prioritise and meet competing deadlines
· the ability to work hours flexibly around event and training delivery
An expert communicator, you will be experienced in developing relationships with a variety of stakeholders at all levels. Experience of consultancy, schools’ engagement and outreach would be advantage.
The salary for this position is £19, 594.59 (FTE £29,000) for 25 hours per week, and comes with a 6% employer pension contribution.
We are open to discussing flexible working patterns, condensed hours or other arrangements we may not yet have thought of. This is a remote working role, with monthly all team meetings which you will be required to attend, in addition to training and events across the UK. Working patterns can be negotiated. We strongly encourage candidates of all different backgrounds and identities to apply. Each new role provides us with an opportunity for us to bring in a different perspective and we are always eager to diversify our team. The SLA is committed to building an inclusive, supportive place, where you can do brilliant and rewarding work.
Why work for the School Library Association?
We are in an exciting period of growth in the history of the SLA, with a new CEO, coinciding with the opportunity to influence a new government. Plans to redevelop our offer are in progress and you will have the opportunity to influence new approaches and ways of working. We are a small, friendly team who support each other to deliver an excellent service to our members and passionately believe in the power of school libraries to transform children and young people’s personal, social and educational outcomes.
Annual Leave is 25 days plus bank holidays. We offer free mental health support and counselling sessions and brilliant discounts with a variety of retailers including up to 40% off Vue cinema tickets through our HR partner.
About the School Library Association
The School Library Association (SLA) is an independent charity and membership organisation that believes every pupil is entitled to effective school library provision. The SLA supports all those working in school libraries. We have been representing the school library sector for more than eighty-five years, with membership to the Association thought of as essential to all those who work in and around school libraries. Membership to the SLA provides training, support in advocating with senior leadership teams, incredible discounts and collegiate networking opportunities for everybody working in and with school libraries.
How to apply
To apply please send your CV and a covering letter (no more than one page) detailing the experience you have in relation to the job description, that you can bring to this role, and how your skills align with what we are looking for. Applications without a cover letter will not be considered. We truly appreciate all applications, but due to the volume we receive, we will not be able to provide individual feedback. No agencies please
Deadline: Monday 2nd June, 9am. Please note we will be actively interviewing for this role; if you are interested apply as soon as possible as we may close recruitment early if the right candidate is found.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
12 month fixed term contract (maternity cover)
This role is involved with the day-to-day running of our social media channels and peer-to peer support forum—2 of our most important spaces for connection and conversation. You'll shape content, manage engagement, and ensure our digital spaces are welcoming, inclusive, and supportive for everyone affected by breast cancer. You’ll work closely with teams across the charity to amplify our voice, grow our reach, and support our wider goals. You’ll also line-manage 1 digital community officer. It’s a hands-on, people-focused role where your digital skills will make a real difference every day.
About you
You’re a digital native with a heart for community and a mind for strategy. You believe in the power of connection—particularly for those navigating or impacted by breast cancer—and you’re ready to work on inclusive, impactful online spaces.
You’ve got experience managing digital spaces, writing copy for social, and confidence creating short videos for social channels.
You enjoy mentoring others, and you’re always looking for new ways to connect with diverse audiences.
You’re curious, collaborative, you often seek out opportunities to innovate, and you enjoy learning and sharing what you learn.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our Cardiff, Glasgow, London, or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now recruitment.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date 9am on Wednesday 21 May 2025
Interview date Week commencing 26 May 2025
About Us
Bridges Outcomes Partnerships (BOP) is a not-for-profit social enterprise that works alongside Government, community groups and specialist Delivery partners to design and deliver vital services that support people to improve their lives, in areas ranging from housing and employment to education and health & wellbeing.
The role of BOP spans project development (working with Government and others to design and launch the service), project management (coordinating the delivery phase, managing performance, and liaising with the various stakeholders) and project finance (funding the project until it starts to earn outcomes payments). Our own funding comes from a group of pioneering social investors, including The Office for Civil Society, Big Society Capital, Pilotlight, Trust for London, who, like us, are motivated by improving lives and changing the system for the better.
This is an exciting opportunity for someone who wants to make a difference and is passionate about using data to change lives.
About the opportunity
As an Impact Analyst, you will work within a team across multiple social impact projects. An example of one of the programmes you will become a key part of delivering is the Single Homelessness Prevention Service (SHPS) which is a programme that prevents the next generation of rough sleepers.
The programme supports people to sustain an existing tenancy by negotiating with landlords/ family members, or providing coaching to empower people to do so. Where needed, we help them to find and secure a new home, typically in the private rented sector. SHPS services also seek to prevent the mental trauma associated with homelessness by preventing the escalation of the homelessness journey to crisis point.
Responsibilities
Your responsibilities will include.
· Overseeing all data related aspects of the programme including data collection, extraction, cleaning, analysis, reporting, and presentation.
· Manage all Power BI reporting tables and system with support from central teams.
· Gathering and analysing quantitative and qualitative data to measure the impact of service innovations for the programmes you are working across. Produce regular reports and insights that aid decision making to continuously improve programme design.
· Taking initiative to propose and implement relevant analyses to the project to maximise positive impact for participants with the programmes you are supporting.
· Building relationships and working at times directly with Delivery Partners (VCSE organisations who are delivering the frontline services for the programme) to ensure they are able to use the data systems accurately and effectively,
· Identifying opportunities for process automation and improving utilisation of management data by colleagues across the programme.
· Work with system developer to manage system changes and improvements.
· Lead the set-up of a new database and associated new contract mobilisation activities.
· Provide research and data to support the development of new interventions.
· Produce monthly board packs for programmes and provide minutes of meetings.
· Support bid submissions with development and growth leads.
· Engaging with other analysts across BOP to share learnings from your own project and implement learnings from other projects in your own.
Competencies
To take on the above responsibilities, we will be looking for you to demonstrate strengths in the following competencies:
· Curious and Inquisitive: You crave knowledge and consistently seek learning opportunities. You look for patterns and ask questions that nobody else has thought to ask.
· Data and Analytical Skills: You are good with numerical data and analysis and are able to accurately assimilate information and develop critical insights to inform decisions.
· Passion and desire to make a positive difference to the lives of vulnerable people.
· Problem Solving: You can make sense of something complex and recommend practical solutions.
· Adaptable: You can adapt easily to changes in work. You are flexible and act as an advocate for change.
· Communication: You can confidently communicate your ideas verbally and in writing. You can simplify complexities and adapt your communication so others can understand.
· Autonomy: You take ownership of your tasks and can plan and manage your own time to achieve them.
· Relationship Building and Teamwork: You can build credible and trusting relationships both internally and externally.
· Attention to Detail: You are detail focussed and you ensure the work you produce is accurate and of a high quality.
· IT and Data Analytic Skills: You have a strong working knowledge and understanding of Excel and PowerPoint, and you embrace the opportunity to learn new IT applications.
· Previous Power BI experience would be advantageous.
What we will offer you
• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.
• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.
• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year.
• We offer a Salary Sacrifice Pension Scheme.
• We offer 4 x Life Insurance, Income Protection Insurance and Wellbeing benefits & resources.
• We also offer Private Medical Insurance on successful completion of your probation period.
• You will be able to access Learning and Development opportunities.
PLEASE NOTE: We are only accepting applications through our recruitment platform Applied.
First round interviews are likely to take place w/c 2nd June
We're a not-for-profit social enterprise. We work with partners to create people-powered partnerships that get better outcomes for people & the planet




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mind in Enfield and Barnet is a fast-growing charity in North London providing much needed therapy, wellbeing support and advocacy services to people with mental health problems.
An exciting opportunity has arisen for two Community Care Coordinators to support some of our most vulnerable users of emergency services. These roles have been developed to further support our service users alongside our statutory partners at North Middlesex NHS Foundation Trust Emergency Department, to increase their wellbeing, confidence, social integration, and independence.
The successful candidates will be responsible for working with service users during periods of crisis and support them through their journey of recovery to ensure that they are receiving the support most beneficial to them. This will be achieved through a person-centred approach to ensure that the views of service users are central to the planned support they receive.
The successful candidates will take a lead in working with service users to assess needs/barriers preventing clients from recovery, working with them to create a personal action plan, and monitoring and evaluating outcomes and progress.
Independence will be encouraged through self-management and recovery.
The roles will involve working in the community and with the wider team as well as our partner organisation North Middlesex NHS Foundation Trust Emergency Department to ensure that the community is kept up to date with the services that we are offering and the strong reputation of Mind in Haringey as a leading provider of mental health services in the borough is maintained.
This is a part-time position (20 hours per week), between the service hours of 9am-5pm (Monday-Friday)
Community Care Coordinators are based at 275 Fore Street, Edmonton, London, N9 0PD & North Middlesex Hospital.
The client requests no contact from agencies or media sales.
Can you help us to support new dads and dads-to-be?
We are recruiting a Dad Matters Coordinator to help us reach more families in Brent. This is an amazing opportunity for someone with parenting experience to support new dads at a critical time in their parenting journey. The Dad Matters Coordinator will be passionate about supporting fathers to create strong secure bonds with their babies. You will have the compassion and skills to enable dads to have those difficult conversations, and talk about how they’re really feeling.
The Dad Matters Coordinator will deliver a range of universal and targeted interventions aimed at fathers in the First 1001 Days. You will support dads and other male carers with attachment and bonding, mental health and access to service. You will also work with professionals and perinatal services to ensure dads and male carers are engaged, supported and heard within clinical pathways. Additionally, you will help develop and run sessions with dads and will be at the forefront of growing our Dad Matters volunteering opportunities.
We are looking for someone who can build on our existing relationships in the borough and make a real impact on the mental health and wellbeing of new dads and dads-to-be.
The work requires a combination of field-based community engagement and training in Brent and regular days in the office in Barnet. You will need to travel regularly across the borough and be visible in the community.
The client requests no contact from agencies or media sales.
Are you passionate about using data to drive change and make a difference?
We’re on the lookout for a strong communicator and dynamic problem-solver who will lead how we collect, manage and report on data to drive our vision and strategic mission.
As our Impact Data and Reporting Lead, you will deliver our data strategy and lead on data infrastructure transformation and visualisation. You’ll play a key role strategic role in the organisation to ensure that we have access to relevant and accessible data that drives evidence-led decision making. You’ll bring top-notch communication and relationship building skills to this role as well as a strong understanding of collecting, analysing and using data.
If you are driven by a sense of purpose, excited to shape the future of an ambitious organisation, and eager to contribute a thriving team, we would love to hear from you.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Please refer to the job description that can be found by clicking the link.
The client requests no contact from agencies or media sales.
There when it matters
We have an exciting opportunity within our IT Directorate for an experienced and dedicated BI Developer to join the team.
Working as part of a Data and BI team you will specialise in the development of dashboards, visualisations, data extraction and manipulation using in-depth knowledge of various software tools (including but not limited to PowerBI, SQL, Python / R) that provide value to, and delight, our customers.
About the role:
- Design, develop, and optimize advanced BI dashboards and reports using Power BI. Ensure they are intuitive, efficient, and tailored to the client's needs.
- Conduct comprehensive analysis of complex data, identifying trends, and translating insights into actionable recommendations.
- Leverage SQL skills to query, manipulate and manage data within relational databases. Ensure the efficient and effective use of data in support of strategic initiatives.
- Develop our Power BI platform.
- Build data models from scratch ranging in complexity.
- Contribute to the design and build of the organisation's data warehouse.
- Stay current with the latest Industry trends and specifically advances in the MS BI stack.
- Work as part of a team to prototype, develop, launch, maintain and enhance a portfolio of data analytics products that are quality-assured, user-focused, automated, reliable and secure.
- Creating statistically valid, user friendly visualisations and dashboards using PowerBI and other data analysis tools.
- Excel in methods for managing data across all parts of the development lifecycle using knowledge of ETL techniques to prepare data for use within data analytics products, creating robust and repeatable workflows to ensure effective and efficient future maintenance of data reports and visualisations.
- Create documentation, document code/ visualisations and user support materials to agreed standards.
- Provide specialist and/or subject expert advice and technical support in relation to complex user enquires relating to data products, reports and visualisations.
- Stay up to date with technologies and practices through formal external training, on the job training, interaction with co-workers and self-learning.
- Evaluate new technologies to ensure the advancement of technology architecture and data capabilities.
- Contribute throughout the entire development lifecycle and engage in automation and efficiency activities to benefit the team, its products and more widely.
About you:
- Significant experience using the Microsoft BI stack, Power BI, DAX, M or Power Query
- Significant experience using the SQL Server Stack, T-SQL, SSIS
- Experience with SSRS
- In-depth knowledge of data and requirements analysis.
- Proven experience as a Microsoft Power BI Developer with a strong portfolio of successful projects.
- Experience with data integration from various sources.
- Strong knowledge of data visualisation best practices and UI/UX principles.
- Able to collect, analyse and present complex data and information required to fulfil their role.
- Experience in development lifecycles and change management.
- Ability to demonstrate adapting to changing priorities.
- Can document their work to required standards.
- Ability to manage small projects and adhere to organisational project standards where required.
- Can effectively communicate with colleagues and other third parties.
- BI/MI Requirements gathering and analysis.
- Solution design, creation, and maintenance.
- Stakeholder Management.
- Significant experience in producing a wide range of data analytics products, including high-quality dashboards, visualisations and support materials to meet customer needs.
- Experience in applying technology to solve business problems.
- Experience working with personal data.
- Experience of working within an agile environment
Nice to have:
- Preferably a mathematics and statistics background.
- A good understanding of GDPR.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.
We reserve the right to close this advert prior to the closing date should we feel we have a sufficient number of suitable applications.
Benefits
- Company pension scheme
- 27 days holiday - rising to 33 with length of service plus bank holidays
- Enhanced maternity and paternity pay
- Enhanced sick pay
- Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
- Staff discount of 10% on new goods online
- Structured induction programme and learning and development opportunities.
We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and continue to make Sue Ryder a great place to work, and attract and recruit the best, most diverse workforce possible.
We are particularly interested in increasing applications from the global majority, LGBTQIA+ and people with disabilities as they are currently underrepresented in our organisation.
Please let us know if you have any feedback to make our recruitment processes more accessible and inclusive or if you require any adjustments made to your application or interview process
If you want more than just a job, we want you.
Join the team and be there when it matters.
Are you looking to elevate healthcare standards?
Role: Compliance Officer
Organisation Type: Established Professional Body
Salary: £35,000 - £41,000
Working Arrangements: Hybrid (mostly home working)
Location: London
Employment Type: Permanent
Working Hours: Full-time
About the role:
As the Compliance Officer, you will be an integral part of the membership services team, providing invaluable advice and support on regulatory and compliance matters. This role is perfect for someone who thrives on navigating complex compliance regulations and is passionate about making a tangible difference in sectors.
Main responsibilities of the role include:
- Delivering day-to-day compliance advice to members in an accessible and practical manner.
- Monitoring changes in regulations, business standards, and sector guidance.
- Collaborating with membership and policy teams to ensure a cohesive approach to support.
- Drafting and maintaining up-to-date resources and guidance documents.
- Identifying recurring compliance issues and escalating them for further review.
- Developing and delivering briefings or training to enhance understanding of obligations.
- Supporting the wider team in responding to consultations and government proposals.
- Attending sector and regulatory meetings to stay informed and represent member interests.
To be considered for the role you will have the following skills, knowledge, and experience:
- Demonstrable experience in compliance, regulation, or governance
- Excellent written and verbal communication skills, ability to simplify complex information.
- Confidence in providing advice to a diverse range of stakeholders.
- High attention to detail and strong organisational skills.
- Ability to analyse regulatory documents and draft practical, member-facing materials.
- Experience working with or in a membership organisation, professional body, or regulated setting.
- Proficiency in Microsoft Office and compliance-related software.
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading niversity access organisation, our staff team is helping over 50,000 young people each year at its 44 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.
We are seeking a Data and Impact Officer to join us to work closely with our Head of Data and Impact and Impact and Evaluation Manager. The role will include administering and developing our database, helping to assess the impact of our
programmes, and producing reports for varied audiences including staff members delivering the IntoUniversity programme
in our centres. As part of a small team, you’ll be involved in providing key data support from the start.
Full training in Excel, Salesforce and data analysis will be provided by the charity’s experts. Prior experience in these areas is not essential, as long as you are a quick learner who is keen to develop your skills. The role is busy and fast-paced. You’ll be meticulous, organised and work to high standards, with a sharp eye for detail. You will enjoy problem solving, have the ability to produce well-presented documentation and be proactive in helping us to improve and innovate.
The role at a glance
Contract: Full-time, permanent
Start date: As soon as possible, to be agreed directly with the candidate
Location: This role would be based at our Head Office in London
Salary: £30,000 per annum (inclusive of £2,600 London contribution)
Application deadline: 9am Friday 16th May 2025
IntoUniversity provides local learning centres where young people are inspired to achieve.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Full time (flexible working options available)
Hybrid - Farringdon, London/Home-based
Ref 6965
Closing Date: 18 May 2025
Save the Children UK has an exciting opportunity for a passionate and entrepreneurial individual with extensive commercial finance experience to join us as our Enterprise and Innovative Finance Associate where you will work within our Innovation Hive and with partners.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the role
As Enterprise and Innovative Finance Associate, you will play a key role in designing and delivering pioneering innovation projects across:
• Innovative finance (e.g., impact investment, access to finance, disaster risk financing)
• Enterprise development
• Commercial models
• Impact measurement and management (IMM) integration
• Advocacy to grow the Child-Lens Investment market
You'll collaborate with global teams, internal stakeholders, and cross-sector partners to push boundaries, identify market opportunities, and pilot scalable solutions. Your work will contribute to embedding a culture of innovation and partnership across Save the Children UK.
In this role, you will:
• Lead the design and delivery of high-impact innovation projects aligned with Save the Children Uk's mission
• Conduct market research and identify opportunities in emerging sectors and geographies
• Integrate data-driven impact frameworks into all initiatives
• Champion and advocate for the Child-Lens Investment market
• Support knowledge management and tool development for scalable innovation delivery
• Uphold and promote safeguarding standards in all areas of your work.
About you
To be successful, it is important that you have:
• Proven experience delivering projects in enterprise development and/or innovative finance (e.g., social impact investing, access to finance, disaster risk financing venture collaborations)
• Strong understanding of IMM frameworks and their application in mission-driven projects
• Excellent market analysis, data interpretation, and strategic communication skills
• Ability to work across geographies, teams, and sectors with a collaborative mindset
• Entrepreneurial thinking and the ability to collaborate in multidisciplinary teams
• Commitment to Save the Children's vision, mission and values.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Closing date: Midnight on Sunday 18th May
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
The client requests no contact from agencies or media sales.