Office support jobs near Charing Cross, Greater London

One in seven babies is born premature or sick and needing care on a neonatal unit – this isn’t what most parents expect for their baby. Join the leading national charity dedicated to supporting babies, families and NHS staff at this critical time.  

Role Summary 

Bliss is an award-winning charity looking for an Office Assistant to play a central role in a supportive and ambitious Finance and Operations Team, based in our office near London Bridge. 

You will have experience of working in a fast-paced administrator role, a passion for learning new things, and a desire to provide support in a variety of ways.

Terms

21-26 hours per week

£11.05 per hour / £20,111 pa FTE (London Living Wage)

Permanent

Fully based in our office in London SE1

Role Details 

The ideal candidate will have experience of administrative work for a charity or private sector organisation, and will be able to demonstrate the following skills and experience: 

• Excellent IT skills including confidence in using Microsoft applications
• Excellent written and verbal communication skills 
• Excellent attention to detail 
• An ability to be self-motivated, and to work independently as well as part of a team
• An ability to think creatively and look for new ways of working
• A willingness to go the extra mile, to provide genuine support to those around you

This is a fantastic opportunity for someone to develop and refine their skills in this varied and interesting role.Recent post holders have particularly enjoyed supporting with a wide variety of work right across the charity, including fundraising, digital support and content creation.

For more details, please view the job description and person specification attached to this advert and also available on our website. 

Why work for Bliss? 

We are an equal opportunities employer and take pride in our collaborative and inclusive work culture. We understand that we all have different priorities at home and we therefore aim to offer a mix of financial and non-financial benefits. Our benefits include financial, health & wellbeing, lifestyle and career development options:

• 25 days paid holiday (pro-rata for part-time employees)
• Flexible working practices
• Relaxed work life and dress code
• A contributory Bliss pension scheme
• Interest free annual season ticket loans
• Company and Statutory sick pay scheme
• Compassionate leave
• Time off for volunteering
• Salary sacrifice schemes (bike to work, payroll giving)
•  Access to 24x7 free Employee Assistance Programme
• Family friendly policies, including neonatal leave and pay
• Learning and Development via peer to peer, blended, cascaded and self-directed learning
• Mentoring and Coaching

Bliss recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates

We also recognise the value of flexible working, so will consider different types of flexibility (such as annualised or compressed hours), as well as the possibility of offering the role on a job share basis.

How to apply 

Interested applicants are requested to submit the following documents by 9am on 16th September 2022:

•  Your CV (please ensure this does not include your age, gender or any other personal characteristics)
•  Supporting statement explaining how you meet the criteria in the person specification. This should address the essential points of the person specification and is expected to be no more than 1000-1500 words long

This information is used when shortlisting candidates for interview.

It is Bliss’ policy not to contact applicants who have not been invited for an interview so if you have not heard from us three weeks after the closing deadline, you should assume that your application has been unsuccessful.

Recruitment Timeline 

• Application deadline is 9am 16th September.
• Intereviews will take place on a rolling basis, and will be carried out via video call. 

New opportunity not to be missed! Centrepoint, the UK’s leading youth homelessness charity, is looking for Supporter Care Officer to join our Fundraising team based in London. 

This is a permanent full time opportunity with a closing date of Monday 29th August 2022.

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently.

Together with our partners, we support thousands of homeless young people each year.

It is truly an exciting time to join Centrepoint, as we head into year two of our five year strategy ‘Change the Story: Ending Youth Homelessness All Together’. The strategy is the first steps in our vision of ending youth homelessness by 2037. Alongside this, the Supporter Care team have recently launched our own team strategy to expand our remit of support across Fundraising, drive the team to achieve our vision and support the organisation through this time of growth and change. 

The Supporter Care Officer is a key part of the Supporter Care team, managing the team’s inbox, monitoring our fundraising social posts as well as providing support managing our external agency(s). The post holder will champion our donors providing an excellent standard of service to help to maximise income as well as increasing loyalty. The successful candidate will look to add value to every donor interaction. Wherever there is the opportunity to go the extra mile the Supporter Care Office should be looking for these opportunities to further engage and connect the donor with our organisation and mission.

The ideal candidate will have proven experience of working in a supporter or customer focussed role, with excellent communication and relationship building skills. They should be confident communicating with varied audiences of both current donors and prospective donors, as well external agencies. They will also need to have excellent attention to detail and be a forwarding in their thinking to support the team in achieving the Supporter Care vision.

Main responsibilities will include: 
•  Managing the team’s inbox and distributing emails, based on priority amongst the team 
•  Dealing with enquiries by phone, email, letter and social
•  Daily management of a busy workload for yourself and the team
•  Supporting the delivery of strategic projects 
•  Managing complaints in line with our policy
•  Writing engaging thank you letters 
•  Updating, reviewing processes and creating process notes
•  Working with external agencies, giving performance feedback and training

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
- Excellent training package to ensure you have the skills and knowledge to build a new career
- Employer pension contributions of 4%
- Clear career progressions, linked to portfolio work, that enables movement up the pay scale
- Access to Cycle 2 Work loan scheme
- An interest-free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.

To apply for this role, please complete the online application form – setting out how you meet the essential criteria for the role.
 

The Likewise Community Hub offers a safe space for people to explore a range of wellbeing activities and events, whilst creating opportunity for connection, relationship, belonging and support.

We’re looking for a dynamic, creative, super-organised and caring Office Manager to join our team. You’ll be primarily responsible for the smooth running of our office and the building that hosts our community wellbeing hub.

Key areas of responsibility and focus for this role will be:

• Office Management
• Facilities & Building Management
• Community and Customer Relationships
• Health & Safety 
• GDPR, Information Management
• HR and Payroll Administration
• Finance Administration
• Service Referrals

To apply for this role, please visit our website to find the information pack. Read this for guidance and complete the application form before 9am on the 30th August 2022. This includes space to copy in your CV and supporting statement.

Duties and Responsibilites

Oversight and management of all outsourced services (IT/HR/Cleaning etc)

HR oversight – managing holiday, induction set up, training, recruitment, interviews, DBS etc

Dealing with and responding to Incoming/Outgoing post

Book keeping, petty cash and payroll administration – Experience of Xero and advantage

Creating and paying invoices

Events: Setup (Eventbrite, Teams/ Zooms, etc), correspondence, logistics, scheduling, ordering supplies, follow-up, measuring results

Keep supporter information up to date and making sure donors and supporters are thanked

CRM responsibilities - Article 25 will be implementing a new CRM for the organisation. Experience of Beacon or Donorfy an advantage.

Deal with all incoming queries via email and telephone are dealt with appropriately

Ensure the office has stationary and consumables

Oversee IT systems, ie. Server troubleshooting, programme subscriptions, PC/equipment stock and status

Undertake ad-hoc tasks on behalf of the Managing Director as, and when, required.

Ensure the online filing system is well organised and kept up to date 

Essential Requirements (E - Essential D- Desireable)

An ability to work on own initiative and manage multiple priorities (E)

Experience of working as an office administrator, and administration manager, or EA/PA, or equivalent (E)

Excellent communication skills, both written and verbal (E)

Experience of working in a customer service or suporter care environment (D)

Experience of managing a database (E)

Good financial skills - with a working experience of Xero (D)

Willingness to problem solve and be solutions focused (E)

Excellent working knowledge of Microsoft packages (Word/Excel/Outlook) (E)

Excellent attention to detail (E)

To apply please send a CV and a one page cover letter outlining your suitability for the role.

Applications without a cover letter will not be considered. 

Location: Flexible, the role will be contracted to our Wilmslow or London Office,Our priority is to enable all our people to work productively and effectively from any location. Through hybrid working we offer great home and office-based working opportunities and more general flexibility over where you work to be productive. There will be times when you will be expected to attend the office to collaborate with colleagues or travel due to business need. 

Salary: £49,549 – £56,129 plus excellent benefits. Whilst the expected starting salary is £49,549, a salary of up to £63,200 may be available for an exceptional candidate, plus excellent benefits and civil service pension.

About the Communications Department:

The ICO’s work affects every single person in the UK. Our regulatory role impacts how healthcare can innovate to help you live longer, how social media firms select the content you see and how police can use technology to reduce crime. We oversee how you can access information about how your taxes are spent, or about how a company is using your data.

It is our communications department’s role to tell those stories.

We work to support the office’s work in explaining the law and influencing the behaviour of organisations. We help people to understand their information rights, and support public trust and confidence in the responsible use of data. And we increase public and stakeholder awareness of the benefits of what we do, protecting and enhancing our reputation.

What does that mean in practice? Working with national print and broadcast media, placing stories, building a contacts book and spotting opportunities. Growing our social media following, finding new ways to engage audiences in our work and creating content people want to see. And ensuring our website reflects the breadth of work and level of detailed guidance that characterise the ICO.

Further information about our Communications Department can be found on the ICO website

About the role:

Our News Manager will drive forward our media work, securing the coverage that engages people in what the ICO does.

We want an experienced media professional who can communicate, explain and raise awareness of the ICO’s work to our key audiences. You will be comfortable working across the full range of channels including print, broadcast, regional, consumer and trade publications and social media channels.

We want someone who can lead our press office team, encouraging creativity and proactivity, and making sure our work is prioritised, focused on strategic outcomes and having an impact. In doing so, you will help equip your communications colleagues with the skills they need to adopt new and innovative approaches to communicating. You will be responsible for leading and managing a team of six.

We want someone who can be a key member of the Senior Management Team, playing an active role in the continued improvement and evolution of our communications function, and helping to deputise for the Head of Media. You will help further embed a culture of proactivity, flexibility and collaboration in teams across the directorate to make sure we are delivering the very best communications.

This is an exciting and challenging opportunity for a candidate who is able to demonstrate excellent news judgment, political nous, strong leadership, and creativity and strategic thinking - with a keen eye on detail, delivery, impact and the bigger picture. Crucially, the role requires an ability to form good, productive, effective and professional working relationships with people across the organization, including at the most senior levels.

Further details of the role, responsibilities and person specification are set out in the attached copy of the Job Description and Person Specification.

Why work for the Information Commissioner's Office? 

We are proud to provide our people with a premium benefits package including

• a generous leave allowance
• civil service pension arrangements
• flexi time 
• flexible working arrangements such as compressed hours

staff medicals

Why work for the Information Commissioner's Office? 

We are proud to provide our people with a premium benefits package including

• a generous leave allowance
• civil service pension arrangements
• flexi time 
• flexible working arrangements such as compressed hours
• staff medicals

Equality, Diversity and Inclusion

The ICO is committed to promoting and enhancing equality, diversity and inclusion. We are focused on developing a workforce that is representative of the communities we serve and together we are building an inclusive workplace where all of our colleagues have the opportunity to make a real difference.

We are championing this through our Equality Diversity and Inclusion Board together with a number of staff networks.

How to apply

Please vistit the ICO website tocomplete our online application form and submit prior to the closing date of: 23:59, 14 August 2022.

Interviews are expected to be held via Microsoft Teams week commencing 5 September 2022

KEY AREAS OF RESPONSIBILITY
Office administration - The Office Assistant acts as the principal admin secretary for the LMS office. This includes general correspondence, answering telephone calls, post and emails.

Membership administration - The Office Assistant is responsible for the membership database (CiviCRM), membership renewals, data entry, data analysis, data export (print or email mail-merges).

Mail-order - The Office Assistant is responsible for the administration of the LMS online shop (Drupal Commerce). This includes stock replenishment, stock management, product updates/additions and order fulfilment (picking, packing & mailing).

Information administration - The Office Assistant is responsible for compiling information which pertains to the Charity, including research and document publication and distribution.

Volunteer administration – The Office Assistant is responsible for overseeing office work undertaken by volunteers.

Other tasks as determined by the General Manager.

Lighthouse Pedagogy Trust is a charity creating life-changing, education-focused children’s homes to ensure that children in care have the same opportunities as everyone else. We are recruiting an Office Manager to work in our children’s home to provide high-quality and efficient administration and business support.

Location: Sutton, London. Please be aware that this role is based in our children’s home and requires someone who can work from there. 

Salary: £27,000 - £32,000 depending on experience

Hours: Full time - 37 hours per week. We are open to discussing flexible working hours for the right candidate.

How to apply: To apply, please follow the link to our application portal to provide your CV and a cover letter on no more than one side of A4 that outlines how you meet the essential experience outlined in the person specification and why you are interested in working for Lighthouse Pedagogy Trust.

We are happy to have an informal chat with anyone interested in applying or just wanting to learn more about the role, please follow the link to our application portal for details on how to arrange this.

About the role

As the Office Manager, you will make a significant contribution to the smooth running of the organisation, both within our children’s home and in our core operations. This is an exciting opportunity for an experienced Office Manager to support the growth of a new children’s home from its early stages. You will be based in the office in our children’s home.

The purpose of the role is to ensure the safe and efficient running of our children’s home and the wider organisation, with key responsibilities including:

• Administrative support for the children’s home – Run the office, including maintaining accurate records for the home, maintenance of IT systems and training staff on IT systems
• Children’s home maintenance – Carry out day-to-day management of the building and grounds, including ordering supplies and taking responsibility for health and safety in the home
• Finances and reporting - Assist with the financial management of our home and organisation, including expenses and petty cash
• Administrative support for the organisation – Ensure smooth running of our organisation through supporting with diary management, booking meeting rooms and managing our website enquiries mailbox
• Board & Committee governance: Plan and coordinate Committee and Sub-Committee meetings, including ensuring papers are circulated in advance, attending meetings and producing timely and effective minutes/actions
• Staff and professional development – Maintain staff records such as rotas, timesheets, and training records and assist with the recruitment and induction of new staff
• Working with families, professionals and the community - Work closely with a range of stakeholders, including staff, young people, families and carers, schools, health services, police and other external agencies. You will build relationships with these people who come into contact with the home and be part of creating a welcoming environment
• Additional opportunities to contribute to our organisation- As a small organisation, there will be lots of opportunities for you to get involved in other areas depending on your interests and skills, for example, this could be managing our social media, getting involved in our work with funders or researching what is going on in the wider sector.

What we’re looking for

• An experienced office manager or administrator who is well organised, with strong written and verbal communication skills.
• Someone who enjoys working closely with a team, while also being autonomous and able to work independently.
• A good problem solver, who enjoys getting things running smoothly and efficiently.
• You will need to be able to work confidently with Microsoft Office (Outlook, Word, Excel, PowerPoint etc). 
• You will be working from our children’s home, so you will need to be comfortable working in this environment. This will require flexibility and patience.

What we offer

• A salary of £27,000 - £32,000, depending on experience
• Generous annual leave – The starting allowance is 28 days of annual leave, increasing to 30 days after 3 years and 33 days after 5 years. In addition, there are 8 bank holidays.
• The opportunities to work in an incredible, newly-refurbished building – see for yourself here with our virtual tour.
• Join a fantastic group of colleagues working in a supportive and social environment 
• Lots of other perks, such as pension with employer contribution, sick pay, cycle-to-work scheme, and referral bonus.

About us

Global Witness wants to end environmental and human rights abuses driven by political and corporate elites. 

The planet and its residents face a crisis: the climate is being destroyed, and civic freedoms are deteriorating.  Rampant abuse of power is pushing the world to breaking point as Governments, and big corporations all too often go unchecked in their exploitation of our planet and its people.

For us to succeed, we need to embody the principles we fight for. Global Witness strives for cohesion, solidarity, and inclusion as only together can we protect one another and the planet to build a better and more just future.

About the role

As our Executive Office Coordinator, you will support the Executive Office in running an efficient and professional service by providing excellent administrative support to the Chief Executive Officer, Leadership team and the Global Witness Boards.

This role will provide you with the opportunity to work with people in different teams across the organisation and our Board members externally as you will be providing proactive input and coordination across a variety of meetings and projects.  We will also be looking to you to identify and tell us how we can streamline the Executive Office administration processes and maximise technology so that we are as effective as we can be.

About you

You’ll be an experienced administrator who is comfortable providing a professional and high quality administrative and secretarial service to senior stakeholders.

Your success in the role will come from your brilliant organisational skills and your experience in juggling multiple priorities, prioritising tasks and responding to last minute requests.

We pride ourselves on our team ethos, so you’ll be a team player and happy to lend support when needed, but you’ll also be confident working independently.

Working for us

We offer an excellent benefits package including a competitive salary, 25 days annual leave (exc. Bank Holidays), private medical insurance, pension and a broad range of family friendly and policies to support your work life balance.

This role is based in London and therefore to be considered for this role you must be able to provide proof of eligibility to work in the UK. We are currently trialling a new hybrid working model for 2022 that requires staff to be in the office at least 20% of their time, but this may change in the future.

Global Witness has a talented team of people worldwide with offices in London, Washington DC, and Brussels. We aim to be a diverse and inclusive place to work. We value new perspectives, original ideas and different ways of working. We believe that diverse views and experiences improve the way we do our work. We do our best to make our jobs accessible to all regardless of gender, ethnicity, age, disability, sexual orientation or identity.

The role of Office Coordinator is a newly created role at MDXSU. We are looking for a confident, friendly and proactive Office Coordinator to work on our Welcome Desk, based at our Hendon Campus. As the first point of contact you will be a bubbly and welcoming person with a ‘can-do’ attitude. The role will be varied requiring interpersonal skills as well as being highly organised. 

Duties would include:

Helping students and staff with queries

Telephone correspondence

Responsible for maintaining the mailbox

Monitoring and ordering supplies for the office.

Liaise with Finance to purchase orders.

Booking conferences including travel and accommodation.

Selling merchandise at our Welcome desk and recording sales

. Incoming and outgoing post. Provide administrative support to the wider team as and when needed.

Supervising student staff during busier times.

Alongside offering a fulfilling role within a vibrant, welcoming organisation, we offer a competitive benefits package. We have a strong commitment to supporting our staff to grow and develop within their role, the organisation and in terms of their personal development. All staff are encouraged to identify training opportunities and conferences, and are also invited to annual all-staff residentials and team away days. Staff can also take advantage of 25 days of annual leave – in addition to bank holidays and seasonal university closure periods - volunteer and wellbeing days, flexible working, various discounts, and personal development opportunities.

The Electoral Reform Society (ERS) is looking for a full-time Office Manager to join our team on a permanent basis. 

Background

The Electoral Reform Society is the UK’s leading voice for democratic reform. We operate on a simple premise - that politics can be better than it is.

We work with everyone – from political parties, civil society groups and academics to our own members and supporters and the wider public – to campaign for a better democracy in the UK.

Our vision is of a democracy fit for the 21st century, where every voice is heard, every vote is valued equally, and every citizen is empowered to take part. We make the case for lasting political reforms, we seek to embed democracy into the heart of public debate, and we foster the democratic spaces which encourage active citizenship.

Job purpose

To ensure the smooth, efficient and effective running of ERS operations by the provision of high-quality administrative support and office management.

Main duties and responsibilities:

OPERATIONS & GOVERNANCE ADMINISTRATION

• Provide events administrative support (including identifying and booking venues, organising travel)
• Assist the CEO with diary management when required
• Schedule all Council meetings; liaise with senior staff and Council members to ensure that meetings are feasible, and apologies are recorded
• Format, print (where necessary) and distribute papers for all Council meetings
• Organise all Council meetings: book venues and assist with travel arrangements, arrange provision of equipment and refreshments
• Take minutes of all Council meetings, record, and track actions
• Maintain document management systems to ensure that Council papers are safely archived, and appropriate security procedures are observed
• Provide support to the ERS Council sub-committees, including the FAIR Committee. Assist with scheduling and minute taking when required.
• Assist in planning and organising the Society’s Council elections
• Assist with recruitment, including advertising and receiving / sorting applications, liaising with candidates, and organising interviews
• Maintain discretion and deal with sensitive and confidential information appropriately

BUILDING & OFFICE MANAGEMENT

• Liaise with the Society’s property managers where necessary over maintenance issues, repairs, contractors, and services to ensure that the building is suitable, legally compliant and conducive to the needs of ERS and its tenants. Respond to and resolve issues and problems connected with the building where required.
• Manage the work environment: ensure that the ERS office space is suitable, legally compliant and conducive to the needs of staff
• Order office supplies and liaise with staff about equipment where necessary 
• Manage and provide support with IT equipment, systems & software (liaising with our IT support where necessary)
• Manage the Meeting Room booking system and assist staff to use it
• Lead the process of office induction for new starters, including IT

ORGANISATIONAL ROLE

• Contribute to the intellectual capital and development of the ERS via team meetings, blogs, staff meetings and planning/away days and by supporting colleagues as required
• Work with colleagues to maximise the recruitment of new members, identified through campaigning and other activity
• Undertake administrative and ‘back office’ tasks as required, including supporting events, operations and media
• Undertake other related duties as required that your manager reasonably considers would assist the Society in meetings its objectives

Please click on the 'Quick Apply' button and sign into your candidate account to access the full job pack and to submit your application.

Office Manager

We are seeking an experienced Office Manager for a new role in an established and expanding charity. You will be working for a charity that really makes a difference to the lives of young people in and leaving the care system.

You will be working for a charity who really make a difference in the lives of young care leavers. Wherever they’re coming from, they help to open doors and give them the skills, confidence, and inspiration to realise their full potential.

Position: Office Manager

Location: London

Salary: £16,000 per annum

Hours:  Part-time, permanent, 22.5 hours per week 

Benefits: 16 days holiday per year plus bank holidays. Pension contributions are payable 3% after 3 months of service, employee assistance programme.

Closing date: 1st September 2022

About the role:

As Office Manager you will experienced in handling a wide range of administrative duties and executive support-related tasks and able to work independently on their own initiative. You will need to be organised, flexible, able to prioritise effectively and enjoy the administrative challenges of supporting an office of diverse people.

Key responsibilities include:

Office Management

• Schedule meetings and appointments
• Maintain meeting room diary
• Point of contact for visitors
• Set up meeting rooms to meet requirements
• Organise office layout
• Arrange any new IT equipment required
• Order stationery and general office supplies
• Maintain office conditions and arrange necessary repairs
• Coordinate with providers to resolve any IT issues

Accounts

• Arrange payment of invoices

• Process invoices / receipts / payroll in Sage
• Monthly bank reconciliation
• Weekly petty cash reconciliation
• Credit control
• Prepare financial reports for SLT, treasurer and trustees
• Assist with annual audit resolving any queries raised

HR Support

• Support internal and external HR queries

• Assist with recruitment including arranging interviews, checking references, DBS checks, employee contracts and setting up new employees on database
• Maintain digital records of employment
• Point of contact for benefit and payroll providers
• Coordinate staff training sessions as requested by SLT
• Complete staff contract paperwork.

CEO PA

• Diary management
• Arrange in person and online meetings as requested
• Arrange timing of Trustee meetings and distribute papers
• Record minutes of SLT, trustee and employee meetings

About you:

To be successful in the role of Office Manager you will be an exceptional administrator. You will bring with you the following skills and experience:

• High level of proficiency in Microsoft Office Suite, particularly Excel, Outlook and Word
• Solution Focused
• Highly effective interpersonal skills with strong focus on providing excellent customer service to internal and external stakeholders
• Keen eye for details
• Clear understanding of confidentiality
• Positive, flexible attitude; high degree of integrity and professionalism; ability to remain composed under pressure
• Excellent organisation skills: ability to effectively plan and manage work, respond to conflicting demands on an urgent and ad-hoc basis and prioritise workload appropriately

If you feel you have the right skills for this exciting and rewarding role than apply today and enjoy a job that really makes a difference to the lives of young people!

Other roles you may have experience of could include Office Supervisor, Administration, Senior Administrator, Executive Assistant, Project Coordinator, PA, Personal Assistant, Front Office Coordinator, Lead Reception Administrator, Head Receptionist, Office Manager etc.

Job description - responsibilities and duties

• Office management
  1. Managing the office and ensuring team members have the space and equipment they require
  2. Managing all suppliers, including landlord, cleaners, photocopier and phone suppliers, maintenance personnel
  3. Implementing the health and safety policy and procedures
  4. Organising staff meetings, away days, social events and celebrations
  5. HR – managing contracts and inductions for new staff, maintaining personnel files
  6. Dealing with phone and email enquiries

• Events logistics - Providing administrative support for youth residential and day camps, and online and face-to-to face courses and events
  1. Organising participant registration and managing data using Beacon CRM
  2. Communicating and liaising with presenters, participants, parents and volunteers
  3. Booking services such as catering, transport, premises and providing administrative support to programme managers
  4. Setting up Zoom/Facebook Live and other online platforms
  5. Providing technical support during events
  6. Preparing booklets and other course materials
  7. Coordinating post-event evaluation surveys
  8. Organising catering, equipment, room bookings for live events
  9. Other administrative support for event organisers as required

• Managing CRM system (Beacon)
  1. Entering, importing and cleaning up data
  2. Setting up campaigns, events, reports and forms
  3. Supporting colleagues on CRM work

• Coordinating the work of the Board of Trustees
  1. Coordinating Board meetings, circulating papers to trustees, attending meetings and taking minutes

• PA to the senior team
  1. Administrative support and diary management for CEO, deputy CEO, youth director and head of fundraising

• Attending regular team and supervision meetings

• Other duties as required by your line manager

Are you looking for a role you can make your own? Do you have experience of maintaining a well-run office and excellent administrative skills?

ABOUT WLM

WLM has been working in the community in London since 1887. We currently work in Lambeth, Southwark, Westminster and Islington with a focus on PTS Coaching, Hubs & Residential Services, Counselling & Therapeutic Services and Criminal Justice Services.

WLM is a values led organisation. Our people are the heart of what we do. We have recently embarked on developing an asset-based approach in partnership with Mayday Trust building on our work embedding recovery and psychologically informed approaches.

ABOUT THE ROLE

This is a new role, which we encourage the post holder to make their own.

The role will involve overall responsibility for organising and overseeing the general operations for the WLM Central Office and be an expert resource on all matters relating to the WLM Central Office function.

The role will also be responsible for the provision of consistent high quality Executive Assistant support to the Executive Team (CEO, Deputy CEO and Director of Finance and Corporate Services). This will require a high level of initiative to oversee and manage electronic diaries for planning various meetings, and coordinating information flowing from and through the Executive Team.

HOW TO APPLY

For more information about the responsibilities and requirements of the role please find the attached job description below.

To apply please follow the links to our website and click on the Apply Now button on the advert page to complete an application. 

The closing date for the role is Tuesday 30th August at midnight. Please apply early as the vacancy may close earlier.

Interviews will be confirmed with successful applicants. Interviews are expected to take place on Monday 12th September 2021.

Please be advised that all appointments will be made on WLM’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

The Saïd Foundation is a London-based charity which has been offering educational scholarships and training opportunities since 1982. We aim to empower people through educational opportunities and to encourage the development of the Levant region. Our coveted and highly competitive scholarships are targeted towards outstanding individuals with leadership potential who will be drivers of positive change within our target countries of Syria, Jordan, Lebanon and Palestine.

We are looking for a dynamic, super-organised and friendly person to join our small team. You will be primarily responsible for the efficient and smooth running of our office and assisting our Scholarships Programme Manager in delivering our well-established and most important programme.  It is a full-time, office-based position.

This is an important role that will require the post holder to demonstrate the following:

• Experience of providing administrative support to a high standard
• Excellent IT skills and proficiency in Microsoft Office (Word and Excel)
• A positive, proactive approach to working both on your own and as part of a team
• Very well organised, able to prioritise and meet deadlines, attention to detail

Experience / interest in higher education and the Levant region are not essential but an advantage, as is experience of working in the UK charity sector.

We offer a competitive salary for the right person, as well as a generous benefits package including 25 days annual leave, private medical cover and an attractive pension scheme. 

If you think you have the skills and experience to be an exceptional Office and Programme Administrator at the Foundation, please submit a CV and covering letter (no more than one page) addressing how you meet the personal specification and why you are interested in this role.  Candidates must have the right to work in the UK.

This will be a rolling process until we find the right candidate. The initial deadline for applications is 12 August 2022.  Interviews will take place in person at our offices in Central London.