Office support jobs in Charing cross, greater london

Permanent / Full-time (35 hours per week) - open to discussing reduced hours

Hybrid working with 2 days per week from the London Bridge office

Closing date: 28th May at 23:59

As Supporter Care Assistant, you will play a central role in ensuring every donation to Whizz Kidz is processed accurately, efficiently and with great care.

Whizz Kidz: The facts

Over 75,000 young people aren’t getting the wheelchair or support that fully meets their needs. Without the ability to be independent young wheelchair users are restricted in their ability to socialise and participate in society.

We’re here to change that.
As the UK’s leading charity for young wheelchair users (9 months - 25 years old), we empower young people by providing the wheelchairs, equipment, support and confidence-building experiences they need, and campaigning for a more inclusive society. 

And we won’t stop until they are mobile, enabled and included.

Our vision
A society in which every young wheelchair user is mobile, enabled and included.

Our values
We are young people focused, ambitious, collaborative and inclusive.

Job summary

You will manage income and data processing through Microsoft Dynamics, maintaining high quality, reliable information that underpins our fundraising activity, financial reporting and supporter care. Working closely with the Finance Team, you will contribute to timely and accurate income reconciliations and the smooth running of all supporter related financial processes including ensuring that all donations are thanked efficiently.

In addition to these duties, you will play a vital role in championing exceptional supporter care across the organisation. You will act as a strong advocate for supporters, ensuring their needs, experiences and feedback help improve processes. You will champion our Supporter Promise and help us uphold the Fundraising Regulator’s Code of Fundraising practice, ensuring all communications, interactions and data practices reflect the highest standards of transparency, honesty, fairness and respect. Through this, you will help embed a culture of supporter centric working across the team, ensuring every supporter receives a positive, warm and respectful experience whenever they engage with Whizz Kidz.

Full job description available on our website.

The person

You’ll be highly organised, with excellent attention to detail and a passion for accuracy. You’ll be proactive and able to work independently, managing your workload effectively and meeting deadlines. You’ll have a sharp eye for inconsistencies, confidence in handling data, and the initiative to suggest improvements where needed. You’ll also bring a strong commitment to outstanding supporter care, ensuring every supporter feels valued and appreciated.

Please note: This post is subject to a Basic level DBS Disclosure, which will be sought prior to the confirmation of a job offer.

Person specification

Skills and knowledge

• Strong digital competence, including MS Office (especially Excel) and confidence using online platforms.
• Excellent Excel skills including data entry, validation and reporting.
• Basic understanding of GDPR, data protection and Gift Aid.
• Exceptional accuracy and attention to detail.
• Strong time‑management skills and ability to work independently.
• An awareness of the Fundraising Regulator’s Code of Fundraising Practice and Supporter Promise.
• Ability to communicate with supporters in a warm, clear and person‑centred manner.

Experience

• Experience working collaboratively as part of a team.
• Experience completing computer‑based administrative tasks, including data entry.
• Experience using CRM systems or fundraising databases, especially Microsoft Dynamics.
• Experience as a Supporter Care Administrator or in a supporter/customer‑facing administrative role, ideally within a charity environment.
• Experience delivering high‑quality supporter or customer care, including handling sensitive enquiries.

Personal qualities

• Meticulous, accurate and methodical, with a natural eye for detail.
• Warm, empathetic communicator with a commitment to providing outstanding supporter care.
• Highly organised, proactive and able to work independently with minimal supervision.
• Self‑motivated, solution‑focused and keen to improve systems and processes.
• Passionate about advocating for supporters and continuously improving the supporter experience.

A few perks

The wellbeing of our colleagues is of paramount importance to our success as an organisation, and we want to ensure that our benefits package provides something of value for everyone, whether it is our generous holiday entitlement, wellbeing days, Healthcare cash plan, long-service awards. We hope you agree!

Annual leave
25 days of annual leave per annum plus Bank Holiday (pro-rata for part time colleagues).

Christmas closure
In addition to annual leave, employees get three days of paid Christmas leave.

Pension
Automatic enrolment for all colleagues with the option to opt out. Contributions of 5% gross salary made by both Whizz Kidz and employees. We will match higher contributions of up to 6% of gross basic salary.

Simply health
Automatic enrolment in a fully paid for cash plan that assists you with everyday health costs. This scheme is also available to your families for an extra charge.

Season ticket loan
An interest free loan of up to £5,000 following the successful completion of the Probationary Period.

To apply please visit our website via the Apply Button.

We are committed to achieving equal opportunities in employment. Please let us know whether you require any reasonable adjustments for application or interview.

Mind in Croydon is s recruiting a Rapid Responder Practitioner to support the delivery of Building Brighter Futures (BBF), an innovative partnership programme designed to improve access to early mental health support for young people in Croydon.

This role will provide timely, relational and trauma-informed support to young people aged 15–19 experiencing emotional distress, emerging mental health needs and complex disadvantage. Working as part of a multi-agency team, the postholder will act as a key point of early engagement, offering brief interventions and supporting young people to access the right pathway at the right time.

The post is hosted within the newly refurbished Mind in Croydon’s Counselling Service, with day-to-day work coordinated through the BBF partnership to ensure a consistent and joined-up response across organisations.

Rapid Response Practitioner

Contract: Fixed term until 31 March 2029

Hours 28.8 Hours a week

Reports to: BBF Project Coordinator (Croydon Voluntary Action) / Mind in Croydon Counselling Service Mana

Based at: Mind in Croydon Orchard House, Counselling Office
15 Purley Road, South Croydon, CR2 6EZ.
with regular travel to Community-based projects across Croydon, working flexibly across partner sites 

Building Brighter Futures is a three-year programme (funded until 31 March 2029) focused on early intervention for young people aged 15–19 experiencing complex disadvantage. The programme brings together a partnership of voluntary sector organisations, including Croydon Voluntary Action, Reedham Children’s Trust, Mind in Croydon, Off The Record, Croydon Drop In, Palace for Life and Reaching Higher.

The programme aims to reduce waiting times, prevent escalation of need, and improve young people’s experience by providing rapid access to relational, non-clinical support and clear pathways into longer-term or specialist services, where required.

The Rapid Responder Practitioner role is central to the programme’s front-door and allocation model, ensuring young people receive timely contact, appropriate assessment and coordinated support, while minimising duplication and repetitions.

While the role is hosted within Mind in Croydon, it operates as part of a multi-agency delivery model, with close coordination, shared practice standards and collective accountability across the partnership.

We’re looking for a hands-on and adaptable IT professional who combines strong technical expertise with a commitment to social impact. This role blends operational IT leadership with vocational training support.

You will take ownership of technical quality across our charitable refurbishment programme while working alongside teaching staff to support vulnerable adults in developing practical industry standard IT skills. Your contribution will directly support our mission to reduce the digital divide and create pathways into employment through technology.

Key Responsibilities

1. Refurbishment, Training & Technical Quality

• Act as the technical lead for all refurbished devices, ensuring consistently high standards for resale or donation
• Support teachers in delivering hands-on training, guiding learners through disassembly, diagnostics, repair, and software installation
• Carry out final quality control checks before devices enter the sales or donation pipeline
• Identify faults early and ensure devices are fully functional to minimise post-sale issues
• Evaluate incoming donations from corporate partners to determine refurbishment viability and processing requirements.
• Manage software installation and licensing (Windows/Office) across refurbished and internal machines

2. eCommerce & Sales Support

· Work closely with the Multi-Channel Sales Executive to support online sales activity

• Provide accurate technical specifications and condition assessments for listings
• Advise on pricing based on performance, battery health, and hardware configuration
• Help identify which devices are suitable for eBay versus community distribution
• Liaise with donor should there be any technical issues with devices
• Develop and implement ‘after-sales’ support for sold and donated devices.

3. Systems, Data & Infrastructure

• Oversee secure data wiping processes, ensuring full compliance with GDPR and data protection standards
• Manage the flow of devices through our CRM and inventory systems from donation to final use
• Maintain internal IT infrastructure, including network (Unifi Wi-Fi, LAN/WAN), patch panels, and server environment (IIS)
• Support hardware and systems including AWS environment, desktops, CCTV and display equipment
• Manage user accounts, backups, and disaster recovery processes to ensure continuity
• Provide general internal IT support across our systems

What We’re Looking For

Technical Skills & Experience

• Strong hands-on experience with Hardware to include laptops, desktops, tablets and smartphone hardware repair, diagnostics, and refurbishment
• Experience managing small networks (Unifi, LAN/WAN, patch panels)
• Familiarity with server environments and server management (IIS, SQL), CRM systems, and business tools such as Xero
• Solid understanding of data security, GDPR, and secure data sanitisation
• Comfortable managing both infrastructure and day-to-day IT support

Soft Skills

• Patient and approachable, with the ability to support individuals in a learning environment
• Able to explain technical concepts in a clear, simple way 
• Practical problem-solver with a hands-on mindset within the charity

Personal Attributes

• Proactive and self-sufficient – takes ownership of technical standards and systems
• Strong attention to detail, particularly around quality control and data security
• Positive, supportive, and a team player
• Motivated by social impact, sustainability, and community development

Do you have the passion and storytelling skills to amplify our ambitious plans to improve the lives of everyone affected by ovarian cancer? Could you play a pivotal role in bringing our work to life through powerful case stories, compelling content and engaging communications that inspire action and raise awareness? 

We are looking for an Interim Communications & PR Officer to join our brilliant marketing and communications team on a fixed-term basis. This is an exciting opportunity for someone who thrives on creating impactful content, building relationships, and working collaboratively across an organisation to deliver meaningful communications.

In this role, you’ll take the lead on developing and managing a library of real life stories from people affected by ovarian cancer, ensuring their voices are heard in a way that is sensitive, authentic and impactful. You’ll create high quality written content across a range of channels – from website copy and emails to reports and campaign materials – helping to engage and inform audiences and support organisational objectives 

You’ll also play a key role in managing relationships with supporters, including celebrities and influencers, identifying opportunities to amplify our work and increase our reach. A creative, empathetic and highly organised individual, you’ll be confident working with people with lived experience and handling sensitive stories with care. You’ll enjoy collaborating with colleagues across teams and be motivated to continuously improve how we communicate, ensuring our messages are clear, compelling and impactful.
 

With the support of the Interim Senior Marketing and Communications Manager, you’ll contribute to delivering communications that engage more people with our work – whether that’s using our services, campaigning for change, or supporting us through fundraising and partnerships.
 

If you’re excited by the opportunity to use your communications and storytelling skills to make a real difference, we’d love to hear from you. 

Join us and together we'll fight for a world where everyone with ovarian cancer lives. 
 

The role is a full time, 35 hours per week, interim position (1 year fixed term contract).  
 

We currently offer a hybrid-working model. This means you may usually work from your home or remote location, but are expected to attend meetings and pay for your own travel to the office near London Bridge when required.Please email our organisation if you would like to find out more about how frequently you would likely be required in the office for this role. 

We’re currently looking for a Personal Assistant to the Group Chief Financial Officer and Director of Membership & Inclusion, offered on a fixed term basis until the end of January 2027 as maternity cover, to help us deliver our mission. This is a part-time role (0.8 FTE, 28 hours per week, worked across four days Monday to Thursday), with an ideal planned start date in mid-June 2026.

What’s it like working at the IOP?

The IOP is a friendly, inclusive and ambitious organisation. Diversity and inclusion are central to how we work. We focus on supporting our people to thrive, offering competitive pay, great development opportunities and a generous benefits package.

Some of our benefits include:

• An excellent pension scheme
• Private medical insurance, life assurance, dental insurance etc
• Eye care vouchers, annual flu vaccinations, long service awards and access to an employee assistance programme
• 25 days’ annual leave as a standard, in addition to floating bank holidays
• Flexible working opportunities

The Role

What will I be doing?

You will provide high-quality Personal Assistant support to the Group CFO and the Director of Membership & Inclusion, ensuring their time is managed effectively and enabling them to deliver against the IOP’s strategic priorities.

Your responsibilities will include:

• Managing complex diaries, ensuring effective prioritisation of commitments and forward planning
• Coordinating meeting preparation, including collating briefings and papers to the required standard and timelines
• Providing professional administrative support, triaging communications and tracking actions
• Booking and coordinating travel and accommodation arrangements
• Processing expenses and invoices accurately and in a timely manner
• Supporting meetings through agenda setting, minute taking and action tracking
• Maintaining accurate filing systems and CRM records

Projects you may work on include:

• Supporting the planning and coordination of meetings, events and engagements involving the Group CFO and Director of Membership & Inclusion
• Ensuring accurate and timely preparation of documentation and briefings for internal and external meetings
• Undertaking ad hoc administrative and coordination tasks to support CEO Office priorities

Who will I work with?

You’ll work closely with a wide range of colleagues and stakeholders, including:

• The Executive Assistant to the Group CEO & President and fellow PAs in the CEO Office Team, working collaboratively to ensure high-quality support across the Executive Team
• Members of the Executive Team, Leadership Team and colleagues across the IOP
• Internal and external stakeholders, requiring professional communication, discretion and attention to detail

Ideally, we hope you’ll apply if you bring:

Essential:

• Significant experience as a Personal Assistant or senior administrative support in a fast-paced environment
• Excellent organisational and prioritisation skills, with strong attention to detail
• Excellent written and verbal communication skills, with the ability to produce clear and accurate documentation
• Strong IT skills, including confident use of Microsoft 365 applications (Outlook, Word, Excel and PowerPoint)

Nice to have:

• Experience of working in a governance, membership or similar organisational environment
• Experience using CRM systems and maintaining accurate data records
• A professional qualification as a Personal Assistant or Executive Assistant

How to apply

Alongside your CV, please include a cover letter explaining how you meet the person specification.

How will I be working?

We operate a flexible, trust based working model that gives colleagues autonomy over how, when and where they work, while recognising the value of in person collaboration. You will be assigned a base office, with hybrid working offered as standard. This role does, however, involve regular working every week at our head office. 

You will engage in regular in person collaboration with your team (as operational appropriate), as well as with colleagues across the wider organisation, to ensure effective operational alignment and to support our inclusive approach to working.

As an organisation we meet in person once a quarter at our Head Office in Kings Cross, London. 

Why join the IOP?

The IOP is the professional body and learned society for physics in the UK and Ireland. As a charity, we’re passionate about increasing public understanding of physics and supporting a diverse and inclusive physics community. 

We’re committed to creating a welcoming and inclusive culture for everyone. If you need any reasonable adjustments during the application or recruitment process, please let us know we’re always happy to help.

Please note whilst we are unable to offer visa sponsorship for this role, we warmly encourage applications from candidates who already have the right to work in the UK and Ireland.

At the Centre for Better Health, we envision a world where everyone can lead satisfying and hopeful lives in a society without any stigma of mental ill health. This is an exciting opportunity to step into a meaningful and rewarding role that makes a positive difference to the community we serve.

Role Purpose

As Reception and Office Administrator, you will play a key role in the team; providing a warm, efficient and professional reception service, and being the first point of contact for enquiries.

You will also provide administrative support to contribute to the smooth running and success of services. This will include supporting with the promotion of our services, processing new referrals, managing bookings and payments, and maintaining good record keeping.

Our Centre operates 9am–5pm on Mondays and Fridays, and 9am–8pm on Tuesdays, Wednesdays, and Thursdays. Please note that some evening work is required for this role (with working hours 12-8pm in these instances).

Main Duties

• Provide a professional, confidential reception service, welcoming service users and volunteers and managing phone and email enquiries.
• Act as the first point of contact for enquiries, sharing accurate information and offering appropriate signposting.
• Deliver general administrative support to the team, including promoting the organisation’s services, processing referrals, arranging assessments, managing bookings and payments, and handling day‑to‑day reception tasks.
• Maintain monitoring systems and databases in line with the organisation’s processes.
• Work collaboratively with the team to achieve agreed objectives.
• Attend and contribute positively and constructively to meetings as required.
• Respond proactively to the needs of the role, demonstrating flexibility and a positive attitude.
• Support marketing activities when required, including designing posters, sending mail-outs, and creating simple social media and website content.

Please note that this job description is not exhaustive and may change depending on the need and development of the organisation.

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.

Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. 

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

This role is part of our Facilities and Property team. The Facilities and Office Assistant will ensure our office is a well-maintained, welcoming and inclusive working environment for colleagues and visitors. They will support the Facilities and Property Manager with day-to-day office running, health and safety and will work closely with teams across the organisation to create a safe, positive and inclusive workplace environment. The postholder will support staff onboarding and wellbeing and contribute to a high-quality employee experience in the office and working from home.

You should have good customer service skills and mindset, able to provide a welcoming experience for visitors and colleagues. You will enjoy relationship‑building and have a person-centre approach to supporting colleagues and an ability to communicate sensitively with older tenants. You should be highly organised with attention to detail and have an ability to switch between tasks and prioritise in a role which, by its nature, involves interruptions.

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a part‑time position of 28 hours per week, usually worked over four days, though we’re happy to consider five shorter days. The role is mainly office‑based, with occasional hybrid working arranged with your line manager. Your working days will be agreed with the Facilities and Properties Manager (who also works part‑time) to ensure full office coverage across the working week.

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and some hybrid working is available in this role. But if you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age on the careers page of our website.

Application Process:

To apply, please submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification, by visiting our jobs website (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A BASIC Certificate will be required for this role.

Closing Date: Sunday 17 May 2026, 11:59pm

1st Interview Dates: Wednesday 27 and Thursday 28 May, via Microsoft Teams

2nd Interview Dates: Tuesday 2 June, at our London Office (Avonmore Road)

East London Students' Union is a progressive charity that supports around 25,000 students that study at the University of East London. We are based in one of the most diverse boroughs in Europe and our membership proudly reflects the communities where we are based.

Our purpose is to support and empower our students by representing their views and providing a range of supportive services, events and activities to make university life the amazing experience it should be. We're now working to build a students' union that champions their aspirations and can deliver what's needed to make a difference. We're excited about this and have invested in several new posts to give us the expertise needed. We're currently reviewing our strategic plan and hope to launch our new plan in the coming months.

We are looking for an Executive Support Manager to provide high-level assistance to the Chief Executive and oversee the smooth running of our governance and leadership operations. This is a key role that combines strategic project support with the management of the senior leadership office. You'll lead on special projects commissioned by the Chief Executive, including strategic and operational planning support, coordinating research projects, and will be responsible for the administration of the Board of Trustees and its committees. You'll also coordinate diaries and workflows for the senior leadership team and student officers, ensuring the Students' Union's leadership remains effective and aligned.

To be a contender, you'll need proven experience in operational delivery, taking responsibility for tasks from an initial brief through to completion. You'll also have the ability to manage complex, competing priorities and high-volume diaries, exercising appropriate judgement. You should have experience servicing boards or senior committees, or of writing papers and reports for discussion and decision by others.

A big part of our work is about helping our student staff, student representatives and volunteers to develop; all our career staff are required to support this.

At Endometriosis UK, we are passionate about driving political change for the 1 in 10 women and those assigned female at birth living with endometriosis in the UK. This role will play an instrumental role in supporting the campaigns and policy function within the wider Communications Team.

This will be a busy, varied and important role working closely with the Policy and Campaigns Manager and Head of Campaigns and Communications to provide administration and wider support for the charity’s growing policy and campaigns function. This will include contributing to the production of government consultation responses, writing letters to politicians, producing background briefings ahead of parliamentary meetings and taking responsibility for political monitoring and informing the team of any engagement opportunities. A key part of the role will also be providing administration support for the policy function of the charity and the Head of Communications and Campaigns, including administrative support for the All-Party-Parliamentary Group on Endometriosis which Endometriosis UK provides secretariat support for. Tasks will include writing minutes, helping produce briefing papers, and booking events and meeting rooms.

You will also be the first point of call for our campaign supporters and will be aiding our supporters to take campaign actions through the drafting and creation of e-actions using Engaging Networks. You will be an exciting opportunity to help build our campaigning work and work towards the goals of our new 2025 organisational strategy.

Closing date for applications is Monday 25th May at 5pm. Interview date will be Tuesday 2nd June 2026 at our offices in London Bridge.

Please note that for capacity reasons, we are only able to get back to successful candidates on the status of their application.

We are recruiting for an immediate Temporary Reception/office support cover for a International Faith based charity who help to transform communities worldwide. You need to have strong reception , processing donation, office administration and systems skills.

The role is fully office based and hours are initially 8.30 -5.30 initially and then will be 8-6 and could be anything from 2-4 weeks +

The Role
Core Responsibilities
To provide a professional, welcoming and secure "front of house" service for the charity, acting as the first point of contact for all visitors, members, guests, tenants and clients.
To maintain the security of the building and staff by monitoring access, CCTV and emergency procedures.
To assist with meeting-room bookings.
To deliver exceptional customer service and a premium experience for all tenants, clients, guests and VIPs.
To maintain a safe, secure, welcoming and immaculate environment in line with brand standards and health & safety protocols.

The Candidate
Experience of working within an front of house , office or customer service environment is essential.
Experience of using databases
Experience of working with Excel is essential.
Experience of Word, including the use of mail merge
Experience of Microsoft teams
Pleasant and efficient telephone manner. Ability to interact in a friendly and personable manner with external clients, tenants and
Excellent computer skills and of MS Office software, MS Outlook, Teams and Zoom.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

About Bipolar UK

Bipolar UK is the only national charity dedicated to supporting people affected by bipolar — including individuals, carers, families and loved ones. Over one million people in the UK live with bipolar disorder, yet many experience symptoms for years before receiving an accurate diagnosis.

We are entering an exciting new phase following the launch of our co-produced three-year strategy (2026–2029). Over the coming years, we will reach more people than ever before, expand access to self-management support, and build understanding of bipolar across workplaces, services and communities.

At the heart of our work is the belief that people affected by bipolar are the experts in their own lives. We are committed to equity, diversity and inclusion, and to ensuring our services are accessible, culturally responsive and shaped by lived experience.

 Purpose:  The Peer Support Officer role will work within Bipolar UK’s Peer Support Line team to support our community through telephone and email support across the UK.

The role involves using your skills and knowledge to support people affected by bipolar disorder with support requests and providing information and signposting to people via email and telephone. The successful applicant will also manage service reports in Salesforce, report back regularly to the management team, as well as developing links with other mental health services or appropriate agencies.

Though Bipolar UK does not offer Crisis Support, the successful applicant may have to direct members of our community experiencing a crisis to relevant services and will also be responsible for recognising and reporting Safeguarding incidents within the bounds of Bipolar UK’s Safeguarding Policies.

The position requires good personal interaction and the ability to empathise with service users while remaining calm and considered in sometimes difficult situations.  This is a varied and hands on role and we are looking for someone with good communication (verbal and written) along with good organisational skills. Bipolar UK will offer the successful applicant regular support and engagement with the team, as well as reflective practice sessions throughout their service with the charity.

The Peer Support Officer reports to the Services Manager who manages this service. This will be a home-based role with occasional travel, such as team days/meetings/training.

Why join us?

This is an opportunity to provide practical, non-clinical information and peer support to our community, including family and loved ones. Our Peer Support Line is often a first point of contact, offering a listening ear, helping to reduce isolation, and signposting people to relevant information, services, research and campaigns.

You will join a team of highly skilled colleagues who share the same passion to support our community in a safe and appropriate way.

Specific Responsibilities

• Act as an initial point of contact with the charity for all enquiries about our services
• Act as an initial point of contact for all people affected by bipolar disorder seeking support, information and signposting
• Direct enquiries for Bipolar UK’s additional services, including understanding Bipolar UK’s specific resources and training opportunities for workplaces and connections for research
• Build and maintain relationships with existing volunteers and with volunteers expressing interest in supporting Bipolar UK
• Ensure that all service provided by both the postholder complies operationally with Bipolar UK policies and procedures, including safeguarding and data protection postholder must handle personal/special category data confidentially and in line with policy/UK GDPR
• Contribute to the development and delivery of new formats of peer support in a spirit of co-production
• Ability to work flexibly and responsively, responding to urgent requirements
• To ensure that all support information and signposting options are kept up to date
• To complete all support records in a timely manner
• Reporting all Safeguarding concerns and crisis incidents in line with Bipolar UK’s relevant policies
• To work with community mental health teams and other interested stakeholders to promote the services of the charity
• To act as an advocate for Bipolar UK within your work
• Willing to travel within the UK as deemed appropriate by the organisation, reasonable adjustments are available.
• Other duties deemed appropriate by the Chief Executive to assist in achieving the aims and objectives of the charity

 Person Specification

The successful candidate will have:

• Understanding of lived experience and peer support
• Ability to work as part of a team and individually using own initiative
• An understanding and awareness of safeguarding
• Ability to work autonomously and at times remotely from line manager
• Experience of data collection and monitoring
• Excellent communication skills
• Excellent organisational skills
• Be competent in the use of Microsoft 365 products including Outlook and other Microsoft Office programmes
• Experience of delivering peer support in paid employment or as a volunteer

Our Commitment to Equality, Diversity & Inclusion

Bipolar UK is an equal opportunities organisation. We warmly welcome applications from people of all backgrounds and particularly encourage applications from people with lived experience of bipolar or other mental health conditions, people from under‑represented communities, and those whose voices are less often heard in mental health spaces.

All recruitment decisions are based solely on skills, experience and suitability for the role.

Data Protection

Any personal information you provide will be handled securely and used only for recruitment purposes, in line with UK data protection legislation.

Safeguarding

All employees are expected to work in line with Bipolar UK’s safeguarding policies, ensuring safe, respectful and empowering environments for everyone we work with.

The successful candidate will likely have:

• Experience of partnership working with statutory and third sector organisations
• Lived or professional experience supporting people affected by bipolar, or severe mental health conditions.

How to Apply

Bipolar UK operate a blind recruitment practice and advertise our roles via CharityJob.

Please submit your CV online to CharityJob with a covering letter (maximum two A4 pages). Your cover letter should clearly demonstrate how your experience meets the person specification and explains your motivation for working with Bipolar UK

Closing date is 9am on Monday 25 May 2026.

About This Job

This is an exciting administration role with Army Cadet Charitable Trust UK (ACCT UK) responsible for the administrative support to the Northern Ireland branch of ACCT UK.

We are looking for a professional to bring their skills, enthusiasm, and personal credibility to the team. This role is key to ensuring The Northern Ireland branch runs smoothly and efficiently, following required process and procedure.

Essential Skills

· Understanding of the Cadet Forces

· Understanding of the branch’s Devolved Nation Area (Northern Ireland)

· Competent with MS Office

· Excellent written English

· Able to work under pressure

Availability

· Able to attend appropriate in-person events and activities anywhere in the Branch Area (branch, civic, cadet etc)

· Attend the weekly on-line team briefing

· Attend at least one national charity briefing day per year

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager)

· The ability to work both from home and from our offices

· Personal Accident Insurance, including loss of earnings cover and death benefit

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff)

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%)

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays

o Additional privilege leave, on set days each year, such as between Christmas and New Year

o An additional five days of volunteering leave

· Support for qualifications and personal development

· Employee Assistance Programme

· Season ticket loan

· Railcard (if you are eligible)

· A caring and supportive team environment

How to apply

Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Friday 29th May at 23:59.

Interviews will be held via Microsoft Teams shortly after.

While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergoing a DBS check. In addition, we will follow up with references.

Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.

AT Beacon Project Support Officer (Operations & Data)
Salary: £26,500 – £28,000 per annum (depending on experience)
Contract/hours: 12-month fixed term (with potential to extend) | 35 hours per week (flexible, with occasional evenings/weekends)
Location: Hybrid – Office / Home / Community Sites (Lambeth)

About the Role

This is a pivotal role at the centre of a growing, community-led health initiative. The Project Support Officer (Operations & Data) will play a key part in coordinating day-to-day operations, monitoring performance, and ensuring the smooth delivery of the AT Beacon Project.

Key Responsibilities

• Programme Operations & Delivery: Coordinate Beacon Hub activities and manage operational logistics and support the delivery of key initiatives, such as the Fruit & Vegetable Prescription Programme.
• Data, Reporting & Insights: Maintain accurate and high-quality data systems, produce regular reports, support dashboard development, and analyse trends to inform decision-making.
• Stakeholder & Partnership Support: Act as a key point of contact for internal teams, community partners, and public health stakeholders. Support effective communication and collaboration across the project.
• Senior Leadership Support: Assist with SMT coordination, prepare briefing materials, and track actions and deadlines.
• Events & Outreach: Contribute to planning and delivering community events, workshops, and outreach activities.
• Communications & Digital Support: Support website updates, digital content creation, and social media activity.

Person Specification

• Essential: Experience in project/operations/data roles; strong organisation; data reporting skills; MS Office proficiency; strong communication
• Desirable: Public health or social prescribing experience; partnership working; monitoring & evaluation knowledge.
• Core Competencies: Ownership and accountability, Analytical thinking, Adaptability and problem-solving, Collaboration and relationship-building, Attention to detail.

Why This Role Stands Out

Opportunity to shape a growing community health model, work with senior leadership, and make a visible impact on health inequalities.

How to Apply

If you are passionate about advancing health and wellbeing in Lambeth and possess the drive to make a tangible community impact, we invite you to apply.

To be considered, please submit your CV along with a completed application form.

Closing date: 11 June 2026.

STRICTLY NO CONTACT FROM AGENCIES OR MEDIA SALES