Office support jobs in charing cross, greater london

About the role: You will hold a caseload of clients, providing advice to migrant survivors of domestic abuse and to EEA nationals in the community.  You will carry out risk assessments, support planning and engage with clients in order to deliver positive outcomes. You will assist clients in their journey to regularise their immigration status, helping them to  establish their independence. In some cases this will involve assisting them in accessing public funds and safe accommodation. You’ll be able to demonstrate awareness of the needs and issues specific to women with No Recourse to Public Funds (NRPF), and the challenges that working with these clients might bring.

Job Title: NRPF Support Officer

Hours: Full-time (35 hours per week)

Contract Type: Fixed Term Contract to 31st March 2026 with the possibility of extension subject to availability of funding

Salary: £31,460 to £32,032 per annum depending on experience

Location: Hybrid / remote, with access to hot-desking in our London SE20 office when needed

Deadline: 18th October 2025 - however we will interview suitable candidates on a rolling basis, so you are encouraged to apply early

Interviews: In person in London SE20

Employee benefits we offer:

- A friendly, flexible and values-led organisation

- Competitive salary

- 25 days of annual holiday, plus bank holidays (pro-rata for part-time)

- Contributory pension scheme (5%)

- Training to help you perform your role and support your professional development

- Comprehensive Employee Assistance Programme and wellbeing support

- Two Wellbeing Days and day off on birthday

Who we are: Bromley & Croydon Women’s Aid is a well-established, innovative and forward-thinking local domestic abuse service. We are seeking a self-motivated, flexible and experienced individual to join our dynamic team to help us deliver excellent services to vulnerable women who have experienced domestic abuse and be committed to working in a non-discriminatory manner.

Location: All staff have access to hot-desking at our office as needed.  Flexible working is welcomed at BCWA, with a mix of home and location-based working across our friendly and supportive team. We are all women with busy lives and families, and we understand that flexibility can be crucial in supporting women in the workplace. This role can be performed remotely although you will occasionally be required to attend our London SE20 office for meetings or staff training.

Wellbeing: As a trauma-informed charity we take mental health and wellbeing seriously. We offer clinical supervision to our frontline team, regular staff wellbeing sessions, use of our Employee Assistance Programme and an additional wellbeing platform which offers a range of advice and support.

Notifying candidates: We apologise in advance that we will not be able to notify candidates who are not shortlisted. If you haven’t heard from us within two weeks from application deadline, please assume your application has been unsuccessful. We reserve the right to terminate the recruitment process early once the right applicant has been found or if we receive a large number of applications.

Female applicants only: In light of the nature of work, the candidate’s gender is considered to be an occupational requirement in accordance with Schedule 9 (part 1) of the Equality Act 2010.

Equality, Diversity & Inclusion: BCWA is committed to supporting and promoting equality & diversity and creating an inclusive working environment. To achieve this, we seek to employ a diverse range of staff from many different backgrounds to better represent the communities we serve.

BCWA is an Equal Opportunities Employer.

Reg. Charity No.1068007.

As one of our Grants & Services Officer, you will play a pivotal role in ensuring that grant applications are processed efficiently and applicants are dealt with holistically, compassionately and professionally.

 As we help record numbers of people, the successfully appointed Grants & Services Officer will be required to:

Deal with applicant enquiries

• Ensure a pleasant, helpful and empathetic welcome to applicants who contact the Charity by email, web form, written application or telephone.
• Provide guidance to applicants in relation to the Charity’s grants criteria, services and process, ensuring they understand how to apply and that their request fits within our criteria.
• ​Identify any potential safeguarding concerns at an early stage, escalating appropriately 

Process applications and referrals to services in a timely manner

• Verify that applicants are eligible beneficiaries and meet the Charity’s criteria.
• Prioritise any applications with particularly urgent requests 
• Check that each application is complete and follow up with applicants, as required, to ensure all information and supporting documents have been submitted.

Provide guidance and information to applicants

• Provide clear guidance to applicants throughout the application process and respond to their queries quickly
• Inform applicants of other potential sources of help and support

Recommend appropriate grant decisions

• Prepare objective, non-judgemental reports for each case, with appropriate, clear recommendations in line with the Charity's grants criteria. 

To be considered for our Grants & Services Officer vacancy which offers great scope for growth and a clear development pathway, applicants should demonstrate:

• Previous experience within a grant-making role or proven knowledge of the grant-making / benevolent sector.
• Proven experience of providing help and guidance, predominately over the phone and via email
• Previous experience of using databases / CRM systems (e.g. Salesforce).
• Ability to interpret grant criteria effectively and make clear decisions.

If you are looking for an environment where you will be nurtured through our strong commitment to staff development, alongside a generous benefits package, then we’d love to hear from you. 

We operate a 'mixed-mode' working model, where staff work both from home and from our spacious offices in Westminster with an average of one day per week in our Westminster office.

Clergy Support Trust is an inclusive and supportive organisation. We warmly welcome applications from candidates of all backgrounds, and believe a diverse workforce leads to fresh ideas and creative thinking.

Outreach Housing Support Worker 
Salary Banding: £28,050.00 per annum with potential to progress through salary band.
Contract: 12 month Fixed Term contract until 15th November 2026
Hours: Full Time, 37 Hours Per Week 
Location: Welwyn Garden City / Hatfield, Hertfordshire- Candidates must have a full driving license and use of own vehicle for business purposes

Herts Young Homeless is an independent charity and has been supporting vulnerable young people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to young people in need of support.

How will you make a difference? 

Yu will deliver a high-quality housing advice service to all young people, aged 18-24yrs, who require housing advice & confirmation of their realistic housing options working closely with colleagues and partners to ensure the effective engagement of young people who could be in crisis to prevent current or repeat homelessness. 

The young people we support are amazing, inspiring and courageous. The challenges they face can test even the most resilient and they often lack the support needed to see them through difficult times; leaving them stressed, anxious and overwhelmed. We are looking for those who have the passion, patience and empathy to support our young people to overcome barriers and move forward in their lives, encouraging and enabling them to achieve and succeed.

What can we offer you?

• A supportive, knowledgeable team and organisation 
• 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
• An additional annual leave day on your Birthday
• Holiday Purchase Scheme
• Access to Blue Light discount card 
• People's Pension Plan contribution
• Group Life Insurance plan
• Opportunities for personal and career development
• Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
• Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme

What can you bring to the team?

• Candidates Must have a full clean driving license and use of own vehicle for business purposes
• Able to demonstrate an understanding of the problems facing homeless young people.
• Ability to engage and motivate young people, strong interpersonal skills including the ability to be appropriately assertive.
• General administrative skills (filling, record keeping and computer literacy)
• Ability to work effectively with a full and varied workload with conflicting deadlines.
• Excellent understanding of confidentially with strict professional boundaries and personal integrity
• Excellent planning, organisational & time management skills
• An understanding of the voluntary sector and the constraints placed upon voluntary sector organisation (desirable) 
• Have a flexible working approach to the needs of the service users.
• IT literacy including excel, word, teams and outlook
• Highly motivated with the ability to work using your own initiative and as part of a team
• Excellent interpersonal skills with the ability to build positive professional relationships.
• Ability to communicate clearly both verbally and in writing
• Willingness to work flexibly where required.
• A commitment to undertake training where required and an enthusiasm for new challenges and experiences.

If you are passionate, conscientious and take pride in doing a job well and making a difference, then we would love to hear from you!

Please apply via the link on the vacancy found on our website submitting a cover letter  or a short video along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.  Closing Date 13th October 2025.

To apply please go to our website and click the link for Outreach Housing Support Worker

Recruitment morning will be held on 22nd October 2025 and if successful there will be a personal interview stage held on a date to be confirmed.

Equal Opportunities

We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.

hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so.

What is the overall purpose of the role?

At Youth Action Alliance (YAA), our mission is to support the personal and social development (their values, beliefs, ideas and skills) of the young people living in Kensington and Chelsea, enabling them to increase their resilience and skills in the present and promote their ambitions for the future.

We are ambitious to grow, to continue supporting more young people and influence positive change. To do this we are looking to appoint a Business Support Officer to provide a range of financial support duties and administer the organisation’s general ledger and finance system.

This post will provide high-quality support to the technology and operations of the organisation, to ensure the smooth running of the main site and enable YAA to meet and deliver on its core objectives and obligations.

The post holder will provide administrative support to YAA, covering a wide range of tasks and activities including (but not limited to) procurement coordination, travel and logistics, department meetings and off-site activities, diary management, meeting coordination, and minute-taking for our board and meetings for staff, members and stakeholders. 

General Requirements

• To support the delivery of Youth Action Alliance
• To ensure a friendly, professional and informative service to all visitors and stakeholders, ensuring that any enquiries are responded to sensitively and appropriately
• To maintain a diary and manage all incoming calls and all correspondence
• To develop good working relationships across all YAA teams and external partners
• To attend and support meetings including minuting (including evening, weekend and events as/when required)
• To collate and maintain all documentation relating to the business
• To act as a point of contact to all Board of trustees, staff, participants and stakeholders
• To deal with supplier queries in a timely and professional manner and follow up on any rejected or unprocessed payments
• To manage office maintenance including ordering equipment, stationery and products needed for the day-to-day running of YAA
• To be the appointed Fire Marshall of YAA and oversee all Fire Safety duties and training
• To be the appointed First Aid Officer on-site and to ensure all members of staff are First Aid trained
• To oversee the Health and Safety of YAA and ensure all aspects are attended to in line with the YAA Health and safety Policy and PPE in line with COVID-19 guidance.
• Maintaining risk assessment and action logs
• To ensure the main office is kept clean, tidy and presentable
• To maintain the Memberships master sheet and contracts
• To create and maintain the security of all sensitive data in accordance with YAA Data Protection Policy including filing system and database of shared drive and in-house hard copies
• To manage referrals in and out of YAA
• To closely work with and support the CEO to support in their work duties
• To add participants, staff and registers of all projects to inhouse software and run reports from the system as/when required
• To coordinate and deliver inductions to new starters, ensuring all staff are DBS checked and all training certificates are updated as required
• To liaise with the CEO to ensure all staff, facilitator and contractors' contracts/SLAs are up-to-date 
• To process all organisational income and expenditure and maintain and update all financial documentation accurately
• To assist and support all staff with the smooth operation of all finance matters
• To provide accounts against budgets for the Board of Trustee meeting
• Data analysis, reporting and using the data that we collect to help YAA fulfil its aims and evidence impact 

Person Specification Essential

• A college equivalent qualification
• Experience in developing and implementing administrative systems
• Able to work independently or as part of a team.
• Good Organisational and administrative skills and experience
• Database experience – experience in managing and administering databases, or a willingness to learn
• Excellent time-keeper and manages own time effectively to keep to deadlines
• Ability to work calmly and efficiently whilst managing complex workloads
• Attention to detail – being able to provide accurate and up-to-date information is critical.
• A positive, solution-focussed approach and a can-do attitude towards work
• Excellent IT skills – including MS Office and particularly Excel
• Excellent Literacy and Numeracy – You will have excellent communication skills, including writing skills. You will have good attention to detail and will be able to check and proofread for accuracy. You will be confident handling numbers.
• Have good interpersonal skills and some experience of engaging with a diverse group of people, including young people.
• Working in a small team with tight resources you will be flexible and enjoy helping out with getting things done.
• Be passionate about our vision to support children and young people, committed to supporting diversity and inclusion.

Desirable

• Trained in accounting and finance software
• Qualified or part-qualified in a recognised accounting qualification
• Experience working in a youth organisation
• Knowledge of the charity sector

To support the PA to the CEO and Office Administrator, by running efficient and effective systems for front office and office operations. To support the Head of HR and work closely with the HR Officer in HR Administration. To cover for PA duties to the CEO when the PA to the CEO and Office Administrator is not available. This support and coordination role will help the office as a whole to sustain high professional standards and effectiveness.

The Office & HR Assistant is responsible for: office administration (50%), HR, Health& Safety & security administration (40%), finance administration (5%) and IT administration (5%). 

Office administration (50%)

• Answer the AKF UK main phone line and pass on messages to AKF (UK) employees as appropriate

• Open and process the post at the Aga Khan Centre and deliver to the relevant AKF (UK) employee

• Manage the “front office” email account and ensure emails are replied to or forwarded to the relevant AKF (UK) employee

• Support the greeting and receiving of AKF (UK) guests at AKC

• Book meeting rooms at AKC for colleagues and external partners and arrange catering as required

• Support AKF(UK) events, facilitate and support hosting of meetings and events for partners, including travel, visas, accommodation, and catering; this may require some out of office duties

• Manage the meeting schedule for All Staff Meetings and ensure that colleagues are confirmed for the presentation slots

• Support the management of the organisation’s travel agent

• Support the management of the organisation’s mobile phone provider

• Arrange couriers for AKF (UK) employees as required 

• Collect and maintain a detailed inventory of office equipment, IT equipment (mobile phones, laptops, desktops etc) and supplies

• Maintain the equipment purchasing guide with input from the IT Department

• Support the management of GDPR data lists and data requests

• Keep the Administration Manual up to date at all times

HR, Health, safety & security administration (40%)

• Maintain a detailed contact list for all AKF (UK) employees and keep it up to date

• Keep the AKF (UK) Emergency WhatsApp group up to date and share emergency messages as required

• Support recruitment processes by placing job adverts internally and externally as directed by the Head of HR

• Preparing and sending out offer letters and contracts as directed by the Head of HR

• Support the onboarding process including sending reference requests and background check requests

• Arrange induction and logistical arrangements for new employees including setting up phone, email, mobile, laptop, etc and purchasing new equipment as necessary

• Add new members to benefit schemes such as the private healthcare plan as directed by the Head of HR • Arrange leaving process for AKF (UK) employees and ensure all equipment is returned

• Draft responses to reference requests

• Support the Head of HR with the administration of the HR Management System (MyAKF) including updating it for joiners and leavers

• Troubleshoot any issues or problems with the MyAKF HR system, working with the MyAKF helpdesk

• Provide MyAKF system training to new starters.

• Draft visa sponsorship letters for all AKF (UK) employees and submit for approval and signature

• Provide Visa invitation letters to visiting delegates/employees.

• Coordinate with our travel insurance providers to arrange additional coverage for employee travel where required.

• Maintaining our training systems including allocating courses, adding new hires and removing leavers and running reports as required

• Support the Head of HR to ensure that employee health and safety and workstation tests are up to date

• Act as a Health and Safety Officer and Fire Marshal for AKF (UK)

• Act as a AKF (UK) First Aider including obtaining annual certification

• Create and cultivate an office culture that contributes to the happiness and well-being of all employees, including arranging birthday celebrations, celebrating unit milestones, arranging quarterly and year-end activities, and creating a space and place employees enjoy working in and feel positive about

Finance administration (5%)

• Assist the finance officers with the company credit card processes

• Scan and file bank statements

• Scan and file purchase invoices

IT administration (5%)

• Liaise with internal IT support as necessary to trouble-shoot issues and order equipment

• Work with IT services to ensure that all software is updated and maintained on individual’s computers and hardware on a regular basis (e.g. regular back up of all system software and protocols, including latest updates of virus software)

Other

• Cover the PA to the CEO and Office Administrator’s workload during periods of sickness or annual leave 

• Undertake tour guide training so that visiting delegates and VIPs can be shown around the Aga Khan Centre and its internal Islamic gardens and courtyards.

• Carry out any other duties as assigned by the PA to the CEO and Office Administrator, Head of HR, Head of Finance and Operations, or the CEO.

Qualifications

• Educated to A-Levels desirable

• Qualified First Aider desirable

Skills

• Highly organised with strong logistical skills and proven consistent attention to detail

• Strong interpersonal skills, tact, patience and ability to work in a cross-institutional, multicultural environment dealing with senior and high-level officials/persons and VIPs

• Excellent written communication and presentation skills and ability to draft and write effective copy and present to a range of audiences from senior-level to partners and suppliers

• Comfortable working independently and under minimal supervision but also forming an essential component of a team

• Strong operational and IT skills as well as an openness to learning new software and tools

Knowledge

• Knowledge of Microsoft Office Suite and Apple applications

• Keen interest in international development and improving knowledge of these issues will be a distinct advantage

Experience

• Proven strong experience of office administration

• HR administration experience is desirable.

• Proven ability to multitask in a busy, open-plan office environment; ability to work under pressure, juggling various requests and deadlines

• Proven ability to deliver a consistently high level of accuracy in preparing and entering information

• Flexible approach to working, able to pick up a variety of tasks/projects with minimal supervision; ability to anticipate issues or scenarios when planning calls, meetings, or business trips, and to address them proactively

Application Details:

• Must have right to work in the UK.

• Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.

• Closing Date: 9 th October 2025; must be available for interview w/c 16th October 2025. Ideal start date 8th December 2025

Location: Home-based
Job Type: Full time, 37.5 hours per week
Contract Type: Fixed Term Contract
Salary: £27,646 - £30,718 per annum
Benefits: 27 days holiday bank holidays (pro rata for part time roles), perk scheme access, life assurance, paid compassionate leave, enhanced sick pay, Cycling UK membership plus many more staff benefits.

There’s never been a better time to join the team at Cycling UK! We have launched an ambitious new strategy – and we want you to be part of it. There are loads of reasons to love cycling, even if you’re not someone who cycles. From cutting pollution, to making us healthier and happier, cycling can help us all thrive.

The role of PMO & Governance Officer is a key part of Cycling UK’s Project Management Office (PMO), which plays a vital role in supporting the charity’s strategic goals through effective project delivery. The role combines both operational and administrative elements, contributing to work across project management, governance, and business development. It supports the planning, communication, implementation, delivery, and evaluation of a range of projects that align with the charity’s strategic goals. You'll also play a supporting role in the Governance and Business Development functions, helping to ensure that the organisation is well-managed and funded through a diverse range of income sources.

Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria.

We are an inclusive organisation and would particularly welcome applications from candidates from a broad range of backgrounds. We strongly believe that diversity strengthens our work. If you are already passionate about cycling, that’s great, many of us are too! But if you are simply really excellent at what you do, no matter what your background, that is what matters most to us.

The role is home based in the UK, with occasional travel to our Guildford/London offices.

Applications close at 9:00am on the closing date shown

You may also have experience in the following: PMO Officer, Project Management Officer, Project Support Officer, Project Coordinator, Project Administrator, Programme Support Officer, Project Delivery Officer, Project Governance Officer, Governance Officer, Business Development Support, Operations Support Officer, Governance Administrator, Charity Project Officer, Third Sector Project Coordinator, Fundraising Support, Business Development (Charity)

REF-224 027

Mae'r wybodaeth ganlynol yn ddwyieithog – sgroliwch i lawr am y Saesneg. 

The following information is bilingual – please scroll down for the English. 

Dewch i ymuno â thîm Cymru!  

Ydych chi eisiau gweld plant a phobol ifanc yng Nghymru cael cyfleoedd i gysylltu, archwilio, ymateb a thyfu mewn ffydd? Ein gweledigaeth fel Scripture Union yw gweld cenhedlaeth newydd o blant a phobl ifanc yn dod i ffydd bersonol, fywiol yn Iesu a bydd y Gweithiwr Cymorth yn chwarae rôl hanfonol wrth gynnig gwasanaeth gweinyddu, cyfathrebu, a threfnu i’r tîm. 

Y Rôl 

Rydym yn chwilio am Weithiwr Cymorth a fydd: 

• Cefnogi Tîm Cenhadaeth Cymru yn eu cenhadaeth barhaus i arloesi a chreu cyfleoedd i blant a phobl ifanc sydd ymhlith y 95% sydd heb gysylltiad â chapel neu eglwys i archwilio’r Beibl, ymateb i Iesu, tyfu mewn ffydd a rhannu newyddion da Iesu drostynt eu hunain. Ein blaenoriaeth yw cyrraedd rhai nad ydynt yn nabod Iesu eto trwy eu helpu i gysylltu, archwilio, ymateb a thyfu.

• Gweithio gyda Chydlynydd y Genhadaeth Genedlaethol (Cymru)’ a’r tîm yn y Swyddfa Genedlaethol i ddatblygu darpariaeth ehengach ar gyfer adnoddau cenhadaeth, deunyddiau cyfathrebu a marchnata yn y Gymraeg. 

Mae hon yn swydd barhaol ar 0.5 FTE â chyflog o £11,970.

Beth fyddwch yn ei wneud: 

• Cymorth Gweinyddol: darparu cymorth gweinyddol i dîm Cymru o ran trefnu cyfarfodydd, cymryd nodiadau, archebion digwyddiadau, cyfathrebu mewnol a chymorth cronfa ddata. 

• Cyfathrebu: cyfathrebu'n effeithiol ag ystod eang o gynulleidfaoedd yng Nghymru mewn amrywiaeth o ffyrdd gan gynnwys cylchlythyrau, cyfryngau cymdeithasol, diweddariadau i'r wefan, cyfathrebu â chefnogwyr, ymdrin ag ymholiadau gan wirfoddolwyr/gweithwyr eglwysi. 

• Yr iaith Cymraeg: cynnig cymorth gyda chyfieithu a phrawfddarllen i ehangu'r ddarpariaeth o adnoddau cenhadol yn y Gymraeg a chyfathrebu cyffredinol â chefnogwyr. 

Pam Scripture Union 

• Gweithio o bell gyda chyfarfodydd tîm wyneb yn wyneb drwy gydol y flwyddyn 

• Oriau hyblyg 0.5 FTE gyda phatrwm gwaith i'w gytuno gyda'r rheolwr llinell 

• 23 diwrnod o wyliau + gwyliau banc + 5 diwrnod gwirfoddoli  

• Cyfraniad pensiwn hyd at 12% 

• Yswiriant bywyd 

• Enhanced family leave.   

• Am ddim –darlleniad dyddiol o’r Beibl a nodiadau 

• Amgylchedd gwaith cefnogol, llawn ffydd lle mae gan eich gwaith effaith dragwyddol 

Pethau pwysig i’w nodi cyn cyflwyno cais  

• Rydym wedi ymrwymo i adeiladu gweithlu amrywiol yn ddiwylliannol. Fel rhan o'r ymrwymiad hwn, rydym yn croesawu ceisiadau gan bobl, waeth beth fo'u cefndir. 

• Mae'r Mudiad o ddifrif ynghylch diogelu plant a phobl ifanc. Bydd angen Ddatgeliad Manylach gan y Gwasanaeth Datgelu a Gwahardd (DBS) ar gyfer y swydd hon ac mae’n ofyniad galwedigaethol i’r swydd gael ei llenwi gan Gristion ymroddedig, sy'n cymryd rhan fyw ym mywyd yr eglwys. Mae Deddf Cydraddoldeb 2010, Rhan 1, Atodlen 9 yn berthnasol. 

• Bydd angen i ymgeiswyr gael yr hawl i fyw a chael eu cyflogi mewn swydd barhaol yn y DU oherwydd nad ydym yn darparu trefniadau noddi fisa.

Pwy Rydym yn Chwilio Amdano: Ein Ymgeisydd Delfrydol 

Er mwyn cefnogi Tîm Cenhadaeth Cymru orau, bydd y person a benodir yn: 

• Gallu cyfathrebu’n effeithiol yn y Gymraeg, yn ysgrifenedig ac ar lafar. 

• Meddu ar sgiliau gweinyddu a sgiliau TG da.

• Hunan-ddisgybledig, yn gallu trefnu a blaenoriaethu ei (l)lwyth gwaith a rheoli nifer o brosiectau ar y tro. 

• Gallu rheoli amser yn effeithiol er mwyn cyflawni amcanion a gwneud gwaith yn brydlon. 

• Gweithio’n effeithiol fel rhan o dîm sydd ar wasgar mewn gwahanol ardaloedd. 

• Dangos ymrwymiad llwyr i Dduw ac yn ddisgybl i Grist.

• Gallu helpu i sicrhau bod SU yn ymwybodol o bolisïau Llywodraeth Cymru o ran eu heffaith ar waith SU yng Nghymru.

Fel holl aelodau’r staff yma yn Scripture Union, bydd y person a benodir yn: 

• Gristion o argyhoeddiad sy’n cydymdeimlo â nodau ac ethos Scripture Union ac sy’n cymryd rhan fyw yng nghenhadaeth eglwys leol. 

• Ceisio cael dealltwriaeth gadarn o’r Beibl gan gymhwyso hynny at fyw o ddydd i ddydd ac annog eraill i wneud hynny hefyd.   

Sut i gyflwyno cais   

Os yw hyn yn eich disgrifio chi, ac rydych chi'n cytuno â nodau a chredoau Scripture Union, yna hoffem glywed gennych chi. I wneud cais am y rôl hon, lawrlwythwch gopi o broffil y swydd. Bydd angen i chi uwchlwytho i Charity Jobs eich CV (2 dudalen A4 ar y mwyaf) a llythyr eglurhaol (2 dudalen A4 ar y mwyaf) yn disgrifio sut mae eich sgiliau a'ch profiad yn adlewyrchu manyleb y person. Mae croeso i chi gyflwyno eich cais yn Saesneg neu'n Gymraeg. Rhaid ateb pob cwestiwn sgrinio a ddarperir fel rhan o'ch cais. 

~

Join the Wales Team 

Are you passionate about seeing children and young people in Wales have the opportunity to connect, explore, respond and grow in faith?  Scripture Union has a vision to see a new generation of children and young people have a vibrant, personal faith in Jesus and the Support Worker will play a vital role in supporting this ministry in Wales by providing communications, organisational and administrative service to the team.

About the role     

We’re looking for a support worker who will: 

• Support the Wales Mission Team in their ongoing mission to pioneer and create opportunities for children and young people, who are found in the 95% of those outside the church, to explore the Bible, respond to Jesus, grow in faith, and become sharers of the good news of Jesus for themselves. Our priority is to reach those who don’t yet know Jesus by helping them to connect, explore, respond, and grow. 

• Work with the National Mission Co-ordinator (Wales) and the team in the National Office to develop a wider provision for mission resources, communication and marketing materials in the Welsh language. 

This is a permanent role at 0.5 FTE with a salary of £11,970.  

What You'll Do   

• Administrative Support: provide administrative support to the Wales team with regard to arranging meetings, note taking, event bookings, internal communication and database support.

• Communication: communicate effectively with a wide range of audiences in Wales in a variety of ways including newsletters, social media, updates to the website, supporter communications, handling enquiries from church volunteers/workers. 

• Welsh Language: support with translation and proof-reading to expand the provision of Welsh language mission resources and communication with supporters.

Why Scripture Union   

• Remote working with regular in-person team meetings throughout the year 

• Flexible hours 0.5 FTE with working pattern to be agreed with line manager  

• 23 days holiday + bank holidays + 5 volunteering days  

• Up to 12% pension contribution  

• Life insurance  

• Enhanced family leave.   

• Free Bible Reading Guide  

• A supportive, faith-filled environment where your work has eternal impact   

Important things to note before you apply   

• We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background.    

• The Movement takes Safeguarding seriously. This role will require a Disclosure from the Disclosure & Barring Service and has an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.    

• Please note that we do not provide visa sponsorship arrangements so applicants will need to have the right to live and be employed in a permanent job in the UK.  

Who We're Looking For: Our Ideal Candidate     

In order to best support the Wales Mission Team, the person appointed will: 

• Be able to communicate effectively in the Welsh language, both written and spoken. 

• Have strong administration and IT skills. 

• Be self-disciplined, able to organise and prioritise their own workload, and manage multiple projects. 

• Have the ability to manage time effectively to meet objectives and deadlines. 

• Work as an effective team player within a geographically dispersed team. 

• Have a total commitment to God and is a Christian disciple. 

• Be able to help ensure that SU is aware of Welsh government policies as they affect the work of SU in Wales. 

As with all members of staff here at SU, the appointed person will: 

• Be a committed Christian in sympathy with the aims and ethos of Scripture Union who has an active involvement in the mission of a local church. 

• Seek to have a sound biblical understanding that is applied in daily living and encouraged in the lives of others.   

How to Apply   

• If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, download a copy of the job profile. You will need to upload your CV (2 A4 pages max) and a covering letter (2 A4 pages max) detailing how your skills and experience reflect the person specification via Charity Jobs. You may choose to submit your application in English or Welsh. All screening questions provided as part of your application, must be answered.    

Closing Date: 18th October 2025

Interview Date: Thursday 6th November

Interview Location: Cardiff (venue TBC) 

Are you a proactive and organised facilities professional looking to make a meaningful impact?

Join Samaritans as our Facilities Co-ordinator and play a vital role in ensuring the smooth running of our central office and supporting branches across the UK.

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Contract

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• £28,000 – £30,000 per annum plus benefits
• Full time (35hrs per week) 
• Permanent
• Ewell and London City Hub with occasional home working
• We are passionate about flexible working, talk to us about your preferences 

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​What you’ll do 

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As Facilities Co-ordinator, you’ll be the go-to person for all things facilities-related at our Ewell office and London City Hub. You’ll also provide remote support to our central charity branches nationwide, helping maintain safe, efficient, and welcoming environments for staff and volunteers.

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This is a hands-on, varied role where no two days are the same. From managing contractors and maintenance schedules to supporting health and safety compliance and coordinating office moves, you’ll be central to the success of our Facilities & Projects team.

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What you’ll bring

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• Experience in facilities coordination or similar role
• Knowledge of health & safety legislation
• Strong organisational and time management skills
• Excellent communication and relationship-building abilities
• Experience in a charity or not-for-profit setting (desirable)
• Facilities management qualification (desirable)​​​

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Why Samaritans?

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At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

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For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

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Apply now

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If this sounds like the opportunity for you, please apply. You will be asked to answer application questions and to upload your CV and a cover letter.

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We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.

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Applications close: 9am on Monday 6th October

Interviews: mid-October

Responsibilities

Executive Assistant to the CEO

• Manage the CEO’s diary, travel arrangements, and general administration (supporting the wider team where needed).

• Manage the CEO’s inbox and LinkedIn messages: triage, prioritise, and draft responses on their behalf where appropriate.

• Support the CEO in engaging with key stakeholders, including funders, trustees, and partners.

• Prepare communications on behalf of the CEO, including blog posts, social media content, and internal updates.

• Identify speaking events and provide briefings for events

• Represent the CEO in meetings, where agreed, and ensure follow-up actions are captured and completed.

• Manage and support cross-organisational projects with multiple stakeholders.
  Provide occasional administrative support to the wider team during peak periods.

Board & Governance Support

• Manage Board of Trustees engagement and communications.
  Coordinate Board meetings, including preparing agendas, collating and distributing Board papers, and taking minutes.

• Support governance procedures and ensure records are maintained in line with compliance requirements.

Office Management & Team Support

• Oversee smooth running of the London office, including supplies, facilities, mail,  and liaising with suppliers.

• Support the Head of People and Culture with HR administration, recruitment coordination, and onboarding.

• Organise and coordinate team events and activities, including away days.

• Help maintain key organisational systems, processes, and documentation.

What we’re looking for

We know not everyone will meet every requirement, but we’re looking for someone who can bring most of the following:

• Proven experience in an EA, PA, or senior admin role, ideally supporting a CEO or senior leadership team.

• Strong organisational skills and the ability to manage multiple priorities in a fast-paced environment.

• Excellent written and verbal communication skills, with the ability to adapt tone and style for different audiences.
  Confident building relationships at all levels, from team members to trustees, funders, and partners.

• Discretion and sensitivity when dealing with confidential information.
  Proactive problem solver who can anticipate needs and take initiative.

• Comfortable influencing and coordinating colleagues to deliver on shared goals.

• Strong digital skills, including using Google Workspace, and online collaboration tools such as Monday, Salesforce and Slack.

Person Specification 

Essential skills and experience

• Proven experience in an EA, PA, or senior administrative role, ideally supporting a CEO, Director, or senior leadership team.

• Excellent organisational skills, with the ability to prioritise competing demands and manage multiple projects at once.

• Strong written and verbal communication skills, with the ability to draft clear, professional correspondence and adapt style for different audiences.

• Confident relationship-builder, able to engage effectively with colleagues at all levels, trustees, funders, and external partners.

• High level of discretion and integrity when handling confidential information.

• Proactive problem-solver, able to anticipate needs, spot issues, and take initiative.

• Comfortable coordinating colleagues and holding others accountable to deadlines.
  Strong digital skills, including Google Workspace (Docs, Sheets, Slides), and familiarity with collaboration tools such as Slack, Monday, and Salesforce (or similar CRM).
   

Desirable skills and experience

• Experience supporting a Board of Trustees or similar governance body, including preparing papers and taking minutes.

• Experience working in a charity, social enterprise, or purpose-led organisation.

• Understanding of governance and compliance requirements.

• Event coordination experience (e.g. team away days, workshops, or external events).

• Experience creating or improving processes, systems, and documentation.
   

Personal attributes

• Highly organised and detail-oriented, with a calm and professional approach.

• Flexible and adaptable, able to manage shifting priorities with ease.

• Collaborative and team-oriented, willing to “roll up your sleeves” when needed.

• Confident, approachable, and comfortable working with senior stakeholders.

• Motivated by Hatch’s mission to create a fairer society by supporting underrepresented founders.

About the role

We have an exciting opportunity for someone to join the College as Head of the Chief Executive’s Office. This pivotal role ensures the smooth running of the Executive Office and provides high-level strategic and operational support across the College. You will work closely with the Chief Executive, President, Vice Presidents, Executive Directors, and senior leaders, helping the College achieve its mission of improving women’s health care worldwide.

 No two days are the same and, as lead of the Executive Support Team, you will be part of a collaborative, values-led team that enables leaders to focus on strategic priorities. Responsible for ensuring the Executive office runs smoothly, you will be instrumental in ensuring decisions are well-informed, governance processes are effective and stakeholder relationships are strengthened.

Responsibilities:

• Lead and manage the Chief Executive’s Office team to deliver high-quality support

• Provide strategic and operational advice to the Chief Executive and senior leaders

• Produce and quality-assure CEO reports, briefings and presentations and oversee forward planning and scheduling of priorities

• Manage CEO-led committees and groups including coordination of CEO and President's travel

• Oversee budget, planning, projects and events led by the Chief Executive

• Act as a key contact for internal and external stakeholders, ensuring seamless communication and engagement.

 This is an exciting opportunity for someone who enjoys leading a team, driving operational excellence and making a real difference to the College’s mission and strategic priorities.

For the full list of key responsibilities, please check the recruitment pack.

About you

This role is well-suited to someone who combines outstanding organisation with sound judgement and calm, confident communication. You are proactive and have experience managing senior executives, building productive relationships and balancing multiple, demanding and fast-moving priorities.

Requirements:

• Experience of managing a senior leader’s office or equivalent environment

• Proven experience of line management and leading a team

• Strong interpersonal and communication skills, with the ability to influence at senior level

• Ability to manage complex workloads with discretion and professionalism

• Familiarity with governance processes and project management.

 Please note, that while we are looking for someone who has experience managing a senior leader’s office and strong organisational and stakeholder management skills, we encourage candidates from all backgrounds to apply, especially those who are proactive and collaborative. If you are excited about joining a values-led organisation with ambitious goals and a supportive, inclusive culture, we would love to hear from you. We will support you to get up to speed, but confidence managing complex schedules, communications and projects for senior leaders from the start would be helpful.

Our culture and benefits

As a key member of the team, you will be located in our offices in London Bridge. We offer a friendly, values led working culture with an excellent benefits package that includes:

• Agile and flexible working environment and free lunch onsite

• 25 days annual leave, plus bank holidays and office closure from 25 December to 1 January

• 10% pension contribution after probation

• Enhanced wellbeing and family support

• Interest-free bike and season ticket loans after probation

• Tailored Learning and Development and study leave

• Affinity staff networks

• Life assurance and income protection schemes

• Lifestyle discounts

For a full list of the benefits we offer, please visit our careers site.

How to apply

• Applications close at 10.00 am on Monday 22 September 2025

• We encourage candidates to apply early and reserve the right to close the advert and appoint before the closing date.

We believe that diverse teams will deliver the best outcomes for women's healthcare and we strive to be an inclusive employer. We welcome applications from all backgrounds and particularly encourage candidates from underrepresented groups, including those from black, Asian and minority ethnic backgrounds and people with disabilities. To find out more, please see our Diversity Policy and Equal Opportunities Policy on our careers site.

Please note: We are only accepting applicants with a right to work in the UK; we are unable to sponsor people requiring a work visa.

Contract: Permanent, Part Time 0.6 FTE (21 hours per week)

Salary: £15,000 - £18,000 per annum (FTE £25,000 - £30,000 per annum) depending on experience

Reports to: Interim Chief Operating Officer

Location: ScreenSkills Office (min 4 times a week in the office)

ScreenSkills is the industry-led skills body for the screen industries - film, television (including children's, unscripted and high-end), VFX, animation and games. We are supporting the continued growth and future innovation across the whole of the UK by investing in the skilled and inclusive workforce who are critical to the global success of the screen sector.

The Operations Coordinator will provide vital support to ensure the smooth day-to-day operations of the organisation, providing key operations administrative support to areas including, but not limited to Facilities, Office, IT, Data, Health & Safety and Policies & Procedures.

Key responsibilities:

Facilities and Office Admin

• Act as the main point of contact for the ScreenSkills office as a key liaison with the serviced office team (Techspace), meeting and greeting visitors as a representative of the organisation, managing visitor passes etc.
• Provide general office support in the smooth running of the office operations, acting as a key liaison for all ScreenSkills staff, including the set-up and exit requirements for new-starters and leavers.
• Manage meeting room booking requests, alongside the CEO’s PA, overseeing requirements for internal/external meetings, helping coordinate bookings on ScreenSkills desk booking system.
• Coordinate enquiries to the wider operations team, managing email inboxes and any other reasonable communication duties as requested.

IT and Software

• Ensure all staff have suitable IT equipment and telecoms (as authorised), liaising with our IT providers (TouchTec) as needed, ensuring fixed IT assets are assigned, tracked and reported to finance and the COO proficiently and in a timely manner.
• Ability to provide calm first-line basic technical support, troubleshooting issues with devices, software, hardware, meeting room AV and online platforms. Logging and tracking issues and following-up support tickets diligently.

Data and Compliance

• Coordinating data processing requirements in line with our policies. Assist with managing data as instructed and per our data handling and retention policies.
• Coordinate and track data subject access requests as these arise.

Health & Safety

• Coordinate general Health and Safety documentation within the organisation ensuring fire and general risk assessments are completed in a timely manner, working with HR to coordinate information between the Techspace team and our Fire Marshalls and First Aiders.
• Act as a First Aider and/or Fire Marshal for ScreenSkills staff.
• Arrange annual training for first aiders and fire marshals.

Policies and Procedures

• Monitor the organisation’s policies, ensuring relevant senior managers are aware of the schedule to review/update them.
• Signposting staff to relevant policies and procedures as requested.
• Coordinate and track the organisations’ complaints process.

The ideal candidate will have the following:

Essential:

• Proven experience working in a busy office and hybrid work environment, performing first class operations admin (e.g. office admin and or facilities coordinator tasks), supporting a hybrid/distributed workforce.
• Demonstrate experience acting as a key representative of the organisation in a “front-of-house” role, ensuring a professional and courteous communication style at all times.
• Ability to provide calm first line basic technical support, troubleshooting issues with devices, software, hardware, meeting-room AV and online platforms.
• Good working knowledge of all MS Office packages including Word, Excel and PowerPoint
• Experience with digital and remote communication tools such as Zoom and Microsoft Teams, and collaboration platforms.
• Familiarity with document and data management systems (e.g., SharePoint, OneDrive) for efficient document handling and sharing.
• Excellent time management.
• Ability to multi-task and prioritise workload effectively.
• Strong problem-solving skills, proactive in approach
• Ability to develop strong working relationships with stakeholders at all levels of the
• Organisation.
• Excellent interpersonal and communication skills (oral and written), including the ability to communicate effectively by telephone and in person.
• Understanding of the needs in handling confidential information.
• A calm, confident manner, able to work equally well both under instruction and independently.

Preferred:

• An interest and understanding of the screen sector and/or skills and training 
• Experience working in a matrix environment
• Previous IT experience
• Previous data and GDPR understanding
• Previous Health & Safety experience

Benefits: 

• 25 days annual leave plus bank holidays
• Employee Assistance Programme (EAP)
• Access to Reward Gateway (retailer discounts)
• Season Ticket Loan
• Eye Care scheme
• Cycle to work scheme
• Life Assurance
• Modern office space in Central London

We encourage early applications as we will review them throughout the advertising period and reserve the right to close the advert early.

If you require any support or personalisation during the application and selection process, please contact us as part of our reasonable adjustments approach.

In the last two years we have helped 48,447 people across: eLearning, training, events, mentoring, bursaries and stepping up programmes such as Trainee Finder, that’s why having diverse talents and being an organisation where colleagues feel included is crucial to us. We particularly welcome applications from under-represented groups such as returning parents or carers who are re-entering after a career break, women, people who are LGBTQ+, minority ethnic people, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, from a less advantaged socio-economic background as well as any other under-represented group.

Are you an experienced manager with a passion for delivering high quality services to people with learning disabilities? Are you committed to working in collaboration with service users, maximising independence, self-confidence and integration in the community? If so, you may be just the person we are looking for to take the lead on developing our newly awarded supported living service based in the Harrow and Wembley area.

Based across two properties, you and your team will be supporting ten adults with moderate to severe learning disabilities, as well as additional mental and physical health needs.

You will play a pivotal ambassadorial role, continuing Centre’s 404 service expansion into the London Brough of Brent and bringing our expertise, vision and values to families in need.

This varied and dynamic role will lead on the set up, coordination and provision of excellent person-centred care and support to service users, enabling them to live independently in their home and be supported in all aspects of day-to-day living. As Project Manager, you will oversee the development and implementation of care plans designed to provide meaningful choice and a range of activities and support to meet individual needs. You will also contribute to the development of the team and be responsible for encouraging a culture based on respect and dignity for those in need of care and support, providing supervision and clear management to a team of support workers.

The ideal candidate will have experience of leading and coaching a team supporting people with learning disabilities or another vulnerable client group. Experience of supporting people with high and complex support needs would be an advantage. In return, we offer a supportive environment in which people are encouraged to develop their skills, as part of a well-established and experienced team of managers.

The basics

Location: Agile working 

Contract: Permanent, subject to funding 

Hours: 16 hours per week

Starting salary: £27,445 FTE (£13,722.50 pro rata)

Who we are

Safer London is a charity working with young Londoners and families who are affected by violence and exploitation. We believe that when a child or young person comes to us they are just that – a child or a young person: we don’t define them by the issue that has brought them to us. By working alongside young Londoners, their families and peers in the places where they spend their time, we can create a safe London not just for them but for everyone.

Who you are

Would you like to make a difference to the lives of Young Londoners? 

Do you enjoy helping people get the best out of online systems, designing and delivering high quality training and resources?

Do you have the expertise to provide support to users of case recording systems?

If so, you might be just who we are looking for!

If you are committed and resilient, and believe you have what it takes to help us to improve the lives of young Londoners and their families please apply.

What the role involves

1. Ensuring that there are regular training opportunities for both new starters and those requiring refresher sessions or updates when new functions or forms are released. This will include running system training drop in sessions to assist with queries / hear feedback, and relaying information from these to the Information Governance and IT manager.

2. To support managing the case recording system help desk – so that support is always ava

ilable to front line workers and other stakeholders.

3. Working with the Learning and Development Coordinator to establish an evaluation method and implement this to enable us to assess the effectiveness of each training session and using this to improve future delivery.

4. Produce effective training materials and guidance documents, and develop and maintain a training area on our case recording system, including the creation of dummy forms and files for new users to access and use as a training sandbox

5. Performing case recording system changes to forms and lists as directed by the Information Governance and IT Lead

6. Support the Data Reporting and System Support Lead with regards to user administration and user support at times of absence and increased need

7. Working with the Learning and Development Coordinator to support the creation of e-learning training modules for our LMS (currently RISE) Acting at all times in line with safeguarding legislation and guidance in addition to Safer London’s practice guidelines and wider pan-London processes and protocols.

8. Undertaking any other duties as required and commensurate with the level of this post, including covering the Data Reporting and CRS support lead post functions when relevant.

Additional Information

Safer London is committed to safeguarding and promoting the welfare of children and young people, and we expect anyone who works and volunteers with us to share this commitment. As part of this commitment we will request a DBS (Disclosure & Barring Service) check, as well as references covering the last five years, for the successful candidates.

We value diversity and encourage and welcome applications from people of all backgrounds. We know that in order to make London a safer place for the young people that live here we need a diverse range of perspectives, experience, and knowledge.

Why working for us is different:

Encouraging work life balance

Ø  Safer London is a 4 day/32 hour (FTE) working week organisation. This means that you have a regular day off in the week with no impact on your pay.

Ø  179 hours annual leave (plus bank holidays and pro rata for those who join us part time) rising after 3 and 5 years of service.

Ø  Flexible and smart working policies in line with an agile way of working.

Ø  Agile working - meaning you can work from different locations like home, in the community, from our office (job dependent).

Enriching your work life

Ø  Opportunities for learning and development

Ø  New modern offices

Ø  Opportunities to feedback including surveys and groups

Ø  Reflective practice sessions

Ø  Reduced caseloads compared to statutory services

Caring for you and your family

Ø  Enhanced family leave

Ø  Death in service benefit

Ø  Thinking about your finances

Ø  Discounted season ticket loan

Ø  Pension scheme

Ø  Cycle to work scheme

Ø  Expenses float scheme

Sound good? Here’s how to apply

To apply please complete the online application form and submit it as soon as possible: Safer London runs a rolling recruitment process which means that applications are shortlisted and invited for interview within one week of receipt. As soon as a suitable candidate is found no further applications will be considered.

As part of the online application you will be required to confirm you have read our Privacy and Cookie Policy and Safeguarding and Child Protection Policy.

Please make sure you find the Job Pack attached by clicking the apply button on this page or find it on Safer London’s Website. 

Should you need any adjustments to the recruitment process or if you experience any technical issues when trying to access and/or complete the application through the online portal, please contact us via the “Contact us” section of our website or find our contact information in the Job Pack.

Safer London is not a sponsoring organisation for foreign nationals and you must be able to show proof that you have permission to live and work in the UK in order to be considered for this role.

Are you passionate about making a real difference in people’s lives and delivering an outstanding service?  

We’re excited to recruit for a Supporter Care Officer, and you will join our collaborative and solutions focused Supporter Care team! 

You will play a vital role in ensuring every supporter feels valued and appreciated and have a key part in enhancing the supporter experience and ensuring donations and data are handled with care and precision, contributing directly to the success of our life-saving work. 

Some of the things you will be responsible for are: 

• Delivering an exceptional supporter care service and you'll be the first point of contact for our supporters, ensuring every interaction is professional and aligned with our values. 
• Supporting the Senior Supporter Care manager with fine-tuning processes, handle queries escalated to you, and drive onward improvement by meeting team performance goals and championing innovation. 
• You will process gifts to maintain accurate records and financial reconciliation. Your attention to detail will directly support our fundraising success. 

About You  

• Proven experience in Supporter Care and income processing, ideally within a charity environment, with confidence in handling sensitive or escalated supporter interactions. 
• Strong working knowledge of CRM systems (ideally Raiser’s Edge), with a solid understanding of data accuracy, Gift Aid, and Data Protection legislation. 
• Excellent communication and interpersonal skills, with a proactive, solutions-focused approach and the ability to manage multiple tasks while working collaboratively across teams. 
• Team-oriented and values-driven, with a passion for delivering great supporter experiences, a positive attitude, and a commitment to continuous improvement.

If this sounds like you – we’d love to hear from you! 

About working for us  

This is a fast-paced and growing organisation that is really committed to making a difference. Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters. 

About us   

Pancreatic cancer is a tough one but we're taking it on. It is tough to diagnose, tough to treat, and tough to research. For too long this disease has been side-lined. We want to make sure that everyone affected by it gets all the help they need. Together we are taking on pancreatic cancer. Underpinning this vision are our three values:  

• Courageous 
• Collaborative  
• Compassion 

We cannot achieve our vision without employing people who are committed to our vision, strategy, and values.  

At Pancreatic Cancer UK (PCUK) our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported.  We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices.  

We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector.  

Safeguarding 

PCUK is committed to safe and fair recruitment processes that safeguard and protect those we work with, support and serve. We make sure all our staff are selected, vetted (DBS/Criminal record checks where appropriate), trained, and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care. Where we work with volunteers, we extend the same support in order to ensure that they are working within our ethos and standards. 

Hybrid-working: 

Our London office is a place to connect, collaborate and celebrate with colleagues, we recognise that flexibility around where you work is just as important. We are currently working hybrid with a minimum of 2-3 days in the office. This is an office based role where you may be required to be in the office more frequently to attend activities and meetings depending on the needs of the role.  

How to apply  

• Please download the Job Description and Person Specification for full details of the role on our website's advert. If you have any questions about this role that we’ve not answered, please get in touch with Alex (contact details are on our website's advert).
• To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews.  We're looking for candidates who can seamlessly integrate into the team and therefore, must meet all the essential criteria to be considered for this role.
• You will need to have the right to work in the UK as we are not able to provide sponsorship for this role. 
• Interviews will be held in person at our office, on 1st and 2nd October. Our address is Queen Elizabeth House, 4 St Dunstan’s Hill, EC3R 8AD. 
• Please note: If you have applied for this position since July 2025, we are unable to consider a further application at this time.

No agencies/sales call please – as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment.