Office support jobs in croydon, greater london

Age UK Wandsworth is a local, independent charity that works to promote the wellbeing of all older people in the London Borough of Wandsworth. We offer a variety of services with the goal of helping older to age well in Wandsworth.

We are now seeking an Office Manager for our Head Office to help our small team become even more efficient in serving older residents in the borough. This is a brand new role and the right candidate will develop the role over time and become the lynchpin at our office site.

You’ll hold a small caseload of families while also supporting the smooth running of our service—helping to coordinate hospital visits, review caseloads, and ensure families get the right help at the right time. You’ll play a key role in building strong relationships with hospital teams, supporting service development, and deputising for the Family Support Manager.

This role covers management of our caseload of families across London and Surrey, supporting families linked to our hospital partnerships including Kingston, Royal Marsden, St George’s, Epsom, St Peter’s and Royal Surrey—with the Evelina Children’s Hospital joining in the future.

Role overview

Leadership & Team Support

· Manage a team of Family Support Workers.

· Oversee caseloads and conduct monthly reviews.

· Ensure regular hospital visits are co-ordinated and met as planned, adjusting in line with need. 

· Support the allocation of referrals across the team to make sure families receive timely and appropriate support.

· Contribute to the recruitment, supervision, and development of Family Support Workers.

· Deputise for the Family Support Manager when needed, including leading team meetings and taking minutes.

· Participate in the weekend on-call rota.

Family Support Delivery

· Hold a small caseload, providing empathetic, non-judgemental emotional and practical, needs-led, support.

· Plan and attend family events, working with external suppliers where needed.

· Provide regular visits to nominated hospitals and ensure families are linked in with appropriate services.

· Participate in multidisciplinary meetings, safeguarding boards, and service planning discussions.

Hospital & Community Partnerships

· Build and maintain strong working relationships with hospital teams and community partners.

· Maintain regular contact with paediatric teams to share patient updates and identify new needs.

· Deliver presentations and training to raise awareness of Momentum.

· Identify new partnership and referral opportunities in clinical and community settings.

· Support the transition of hospital services from the Royal Marsden to Evelina London Children’s Hospital.

Service Monitoring & Development

· Support the Family Support Manager in delivering service outcomes and contributing to operational planning.

· Assist in monitoring budgets and ensuring services align with the operational plan.

· Maintain accurate and timely records to support reporting requirements.

· Provide case studies and updates to support fundraising and communications.

Organisational Contribution

• Deputy Designated Safeguarding Lead
• Attend relevant training and family support events (including evenings/weekends).
• Provide insights and case studies to support fundraising and communications.
• Attend occasional family events and community activities.
• Champion Momentum’s values and safeguarding standards in all areas of work.

Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.

Background

We bring together people affected by more than 60 rare and very rare progressive muscle-weakening and wasting conditions. Volunteering at Muscular Dystrophy UK plays a vital role in driving forward the charity’s mission to support individuals and families affected by muscle-wasting conditions. Volunteers are at the heart of MDUK’s work, contributing their time, skills, and passion to raise awareness, fundraise, and deliver community-based support. Supporting and empowering volunteers is essential not only to enhance their experience and wellbeing but also to strengthen the charity’s impact across the UK. By fostering inclusive, meaningful, and well-structured volunteering opportunities, the Volunteering and Support Group Officer will help ensure that every volunteer feels valued and equipped to make a real difference in the lives of the community that MDUK supports.

In this role you’ll work with the Volunteer Engagement Manager to ensure that volunteers across the organisation are recruited, trained and managed effectively, so our volunteers feel supported in their roles, and get the most they can from their volunteering.

You’ll additionally support the organisation of in person and online activities which provide a supportive, welcoming space for people affected by muscle-wasting and weakening conditions to meet with others – both in their local area and online across the UK. You’ll provide support to the volunteers who chair and coordinate these events, ensuring throughout that meetings and events meet the needs of our community.  

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.

Location: We operate a hybrid model (home and office, London SE1). 

Closing date: Wednesday 15th October 

NB Interviews likely to be held on 22nd & 23rd of October 

Please download the job description to see full role responsibilities

What is the overall purpose of the role?

At Youth Action Alliance (YAA), our mission is to support the personal and social development (their values, beliefs, ideas and skills) of the young people living in Kensington and Chelsea, enabling them to increase their resilience and skills in the present and promote their ambitions for the future.

We are ambitious to grow, to continue supporting more young people and influence positive change. To do this we are looking to appoint a Business Support Officer to provide a range of financial support duties and administer the organisation’s general ledger and finance system.

This post will provide high-quality support to the overall operations of the organisation and the team, to ensure the smooth running of the main sites and enable YAA to meet and deliver on its core objectives and obligations.

The post holder will provide administrative support to YAA, covering a wide range of tasks and activities including (but not limited to) procurement coordination, travel and logistics, department meetings and off-site activities, diary management, meeting coordination, and minute-taking for our board and meetings for staff, members and stakeholders.

General Requirements

•  To support the delivery of Youth Action Alliance
• To ensure a friendly, professional and informative service to all visitors and stakeholders
• To maintain a diary and manage all incoming calls and all correspondence
• To maintain a good working relationship across all YAA teams, external stakeholders and suppliers, ensuring queries are dealt with promptly
• To attend and support meetings including minuting (including evening, weekend and events as/when required)
• To collate and maintain all documentation relating to the business
• To act as a point of contact for all Board of Trustees, staff, participants and stakeholders
• To manage office maintenance, including ordering equipment, stationery and products needed for the day-to-day running of YAA
• To be the appointed Fire Marshall and First Aid Officer on site
• To oversee the Health and Safety of YAA and ensure all aspects are attended to in line with the YAA Health and Safety Policy.
• To create and maintain the security of all sensitive data in accordance with YAA Data Protection Policy, including the filing system and database of the shared drive and in-house hard copies
• To coordinate inductions for new starters, ensure DBS checks and training records are kept up to date.
• To maintain risk assessment and action logs for the organisation
• To ensure the main office is kept clean, tidy and presentable
• To manage memberships, contracts/SLAs, facilitators and referrals of YAA
• To support the CEO and team manager directly with administrative duties
• To add participants, staff and registers of all projects to in-house software and produce reports as/when required
• To process organisational income and expenditure and maintain financial records, including preparing accounts against budgets for the Board of Trustees
• To collate reports and data that support evidence building to demonstrate the wider organisational impact

This job description cannot cover every task that may arise within the post at various times and the post-holder will be expected to carry out other duties from time to time that are broadly consistent with those in this document. This job description does not form part of the contract of employment

Person Specification

Essential

• Relevant qualification (college-level or equivalent)
• Strong organisational and administrative skills
• Experience developing and maintaining administrative systems
• Confident working independently and as part of a team
• Database management experience, or willingness to learn
• Excellent IT skills, including Microsoft Office (particularly Excel)
• Strong literacy and numeracy, with clear written and verbal communication
• Excellent time management and ability to meet deadlines
• High attention to detail and accuracy
• Positive, solutions-focused approach with a can-do attitude
• Ability to manage complex workloads calmly and efficiently
• Good interpersonal skills, with experience engaging diverse groups (including young people)
• Flexible, proactive, and supportive within a small team
• Passionate about supporting children and young people, with a commitment to diversity and inclusion

Desirable

• Training in accounting or finance software
• Recognised accounting qualification (or working towards)
• Experience in a youth organisation
• Knowledge of the charity sector

This role presents a unique and exciting opportunity to support the Finance & HR Director in overseeing Richmond Foundation’s diverse property portfolio, which includes both commercial and residential properties.
The Property Officer will assist in the coordination and administration of property-related matters, contributing to the effective management and strategic development of the Foundation’s property.
The role will sit in a small dynamic team with the opportunity to be involved in cross charity projects.

Working Days: Can be flexible, must be available on-site on Monday and Wednesday’s, however for the right candidate we could be flexible on this

Salary: £38,000 - £40,000 pa pro rata

We’re seeking a proactive and highly organised Office & Facilities Manager to take ownership of the day-to-day operations of our office. Please note the location listed above is our registered address and not the location of this role. 

This is a part-time role with flexibility, ideal for someone who thrives on keeping things running smoothly and takes pride in maintaining a safe, functional, and welcoming workspace. 

We offer flexibility in how the 0.4 FTE is worked. These hours can be arranged as two full days or as four half days, to support a good work/life balance.

Health & Safety

• Serve as the main point of contact for all health and safety matters
• Ensure onsite compliance with safety regulations
• Maintain accurate records related to health and safety
• Coordinate and manage PAT testing, fire safety (fire doors, alarms), and other compliance activities
• Arrange specialist advice or technical support when necessary

Facilities Management

• Oversee the maintenance and smooth operation of the office environment and equipment
• Manage service repairs and liaise with contractors and service providers
• Project manage office changes
• Procure and install or facilitate installation office furniture
• Coordinate utilities transfers and manage related service contracts
• Arrange and supervise building maintenance contracts

Procurement & Supplies

• Order and manage office supplies
• Ensure timely procurement and inventory tracking for office essentials
• Manage supplier relationships and service agreements

Budgeting & Financial Administration

• Maintain the facilities and office management budget
• Track and process related invoices
• Manage procurement records and contract documentation

Operations & Organisational Support

• Handle incoming post 
• Provide general support 
• Ensure the overall office environment supports a productive and positive work culture

Working Pattern

• Part-time: 0.4 FTE
• We offer flexibility in how the 0.4 FTE is worked, with the required times being Monday and Wednesday mornings but for the right candidate we can be flexible on this. These hours can be arranged as two full days or as four half days, to support a good work–life balance. 

We’re looking for a Customer Support Advisor to be the first point of contact for our customers, delivering excellent service across a range of channels. You’ll use your communication skills to resolve queries with care, professionalism and efficiency, while living our values of compassion, empathy and inclusion.

This is a hybrid role with occasional travel to Central London, where you’ll collaborate with colleagues to support our mission and ensure every customer has a positive experience.

Please refer to the Job Description for full details of the role.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you require any adjustments, whether that's receiving documents in alternative formats (such as large print, Braille, or audio), applying via a different method, or needing support during interviews, please let us know. We’re happy to accommodate individual needs to ensure everyone has an equal opportunity to apply and succeed. If you’d like to discuss accessibility or request adjustments, please contact us via Charity Job or the MHFA England website.

Application notes

In your cover letter, please can you let us know:

- What experience and skills do you have that make you suitable for this role?
- Tell us about a time you have provided outstanding customer service.   

Max. 500 words per question

About MHFA England

MHFA England is a social enterprise and the leading provider of mental health skills and awareness training courses in England. Our vision is to create a nation where everyone's mental health matters by creating mentally healthy workplaces where people, communities, and businesses thrive.

Looking after you 

Wellbeing is at the heart of all that we do and say, we are friendly and supportive organisation. We are committed to rewarding our employees with competitive pay, a flexible and supportive workplace, opportunities to grow and develop, and our promise that we will put your wellbeing first.

To support the PA to the CEO and Office Administrator, by running efficient and effective systems for front office and office operations. To support the Head of HR and work closely with the HR Officer in HR Administration. To cover for PA duties to the CEO when the PA to the CEO and Office Administrator is not available. This support and coordination role will help the office as a whole to sustain high professional standards and effectiveness.

The Office & HR Assistant is responsible for: office administration (50%), HR, Health& Safety & security administration (40%), finance administration (5%) and IT administration (5%). 

Office administration (50%)

• Answer the AKF UK main phone line and pass on messages to AKF (UK) employees as appropriate

• Open and process the post at the Aga Khan Centre and deliver to the relevant AKF (UK) employee

• Manage the “front office” email account and ensure emails are replied to or forwarded to the relevant AKF (UK) employee

• Support the greeting and receiving of AKF (UK) guests at AKC

• Book meeting rooms at AKC for colleagues and external partners and arrange catering as required

• Support AKF(UK) events, facilitate and support hosting of meetings and events for partners, including travel, visas, accommodation, and catering; this may require some out of office duties

• Manage the meeting schedule for All Staff Meetings and ensure that colleagues are confirmed for the presentation slots

• Support the management of the organisation’s travel agent

• Support the management of the organisation’s mobile phone provider

• Arrange couriers for AKF (UK) employees as required 

• Collect and maintain a detailed inventory of office equipment, IT equipment (mobile phones, laptops, desktops etc) and supplies

• Maintain the equipment purchasing guide with input from the IT Department

• Support the management of GDPR data lists and data requests

• Keep the Administration Manual up to date at all times

HR, Health, safety & security administration (40%)

• Maintain a detailed contact list for all AKF (UK) employees and keep it up to date

• Keep the AKF (UK) Emergency WhatsApp group up to date and share emergency messages as required

• Support recruitment processes by placing job adverts internally and externally as directed by the Head of HR

• Preparing and sending out offer letters and contracts as directed by the Head of HR

• Support the onboarding process including sending reference requests and background check requests

• Arrange induction and logistical arrangements for new employees including setting up phone, email, mobile, laptop, etc and purchasing new equipment as necessary

• Add new members to benefit schemes such as the private healthcare plan as directed by the Head of HR • Arrange leaving process for AKF (UK) employees and ensure all equipment is returned

• Draft responses to reference requests

• Support the Head of HR with the administration of the HR Management System (MyAKF) including updating it for joiners and leavers

• Troubleshoot any issues or problems with the MyAKF HR system, working with the MyAKF helpdesk

• Provide MyAKF system training to new starters.

• Draft visa sponsorship letters for all AKF (UK) employees and submit for approval and signature

• Provide Visa invitation letters to visiting delegates/employees.

• Coordinate with our travel insurance providers to arrange additional coverage for employee travel where required.

• Maintaining our training systems including allocating courses, adding new hires and removing leavers and running reports as required

• Support the Head of HR to ensure that employee health and safety and workstation tests are up to date

• Act as a Health and Safety Officer and Fire Marshal for AKF (UK)

• Act as a AKF (UK) First Aider including obtaining annual certification

• Create and cultivate an office culture that contributes to the happiness and well-being of all employees, including arranging birthday celebrations, celebrating unit milestones, arranging quarterly and year-end activities, and creating a space and place employees enjoy working in and feel positive about

Finance administration (5%)

• Assist the finance officers with the company credit card processes

• Scan and file bank statements

• Scan and file purchase invoices

IT administration (5%)

• Liaise with internal IT support as necessary to trouble-shoot issues and order equipment

• Work with IT services to ensure that all software is updated and maintained on individual’s computers and hardware on a regular basis (e.g. regular back up of all system software and protocols, including latest updates of virus software)

Other

• Cover the PA to the CEO and Office Administrator’s workload during periods of sickness or annual leave 

• Undertake tour guide training so that visiting delegates and VIPs can be shown around the Aga Khan Centre and its internal Islamic gardens and courtyards.

• Carry out any other duties as assigned by the PA to the CEO and Office Administrator, Head of HR, Head of Finance and Operations, or the CEO.

Qualifications

• Educated to A-Levels desirable

• Qualified First Aider desirable

Skills

• Highly organised with strong logistical skills and proven consistent attention to detail

• Strong interpersonal skills, tact, patience and ability to work in a cross-institutional, multicultural environment dealing with senior and high-level officials/persons and VIPs

• Excellent written communication and presentation skills and ability to draft and write effective copy and present to a range of audiences from senior-level to partners and suppliers

• Comfortable working independently and under minimal supervision but also forming an essential component of a team

• Strong operational and IT skills as well as an openness to learning new software and tools

Knowledge

• Knowledge of Microsoft Office Suite and Apple applications

• Keen interest in international development and improving knowledge of these issues will be a distinct advantage

Experience

• Proven strong experience of office administration

• HR administration experience is desirable.

• Proven ability to multitask in a busy, open-plan office environment; ability to work under pressure, juggling various requests and deadlines

• Proven ability to deliver a consistently high level of accuracy in preparing and entering information

• Flexible approach to working, able to pick up a variety of tasks/projects with minimal supervision; ability to anticipate issues or scenarios when planning calls, meetings, or business trips, and to address them proactively

Application Details:

• Must have right to work in the UK.

• Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.

• Closing Date: 9 th October 2025; must be available for interview w/c 16th October 2025. Ideal start date 8th December 2025

As one of our Grants & Services Officer, you will play a pivotal role in ensuring that grant applications are processed efficiently and applicants are dealt with holistically, compassionately and professionally.

 As we help record numbers of people, the successfully appointed Grants & Services Officer will be required to:

Deal with applicant enquiries

• Ensure a pleasant, helpful and empathetic welcome to applicants who contact the Charity by email, web form, written application or telephone.
• Provide guidance to applicants in relation to the Charity’s grants criteria, services and process, ensuring they understand how to apply and that their request fits within our criteria.
• ​Identify any potential safeguarding concerns at an early stage, escalating appropriately 

Process applications and referrals to services in a timely manner

• Verify that applicants are eligible beneficiaries and meet the Charity’s criteria.
• Prioritise any applications with particularly urgent requests 
• Check that each application is complete and follow up with applicants, as required, to ensure all information and supporting documents have been submitted.

Provide guidance and information to applicants

• Provide clear guidance to applicants throughout the application process and respond to their queries quickly
• Inform applicants of other potential sources of help and support

Recommend appropriate grant decisions

• Prepare objective, non-judgemental reports for each case, with appropriate, clear recommendations in line with the Charity's grants criteria. 

To be considered for our Grants & Services Officer vacancy which offers great scope for growth and a clear development pathway, applicants should demonstrate:

• Previous experience within a grant-making role or proven knowledge of the grant-making / benevolent sector.
• Proven experience of providing help and guidance, predominately over the phone and via email
• Previous experience of using databases / CRM systems (e.g. Salesforce).
• Ability to interpret grant criteria effectively and make clear decisions.

If you are looking for an environment where you will be nurtured through our strong commitment to staff development, alongside a generous benefits package, then we’d love to hear from you. 

We operate a 'mixed-mode' working model, where staff work both from home and from our spacious offices in Westminster with an average of one day per week in our Westminster office.

Clergy Support Trust is an inclusive and supportive organisation. We warmly welcome applications from candidates of all backgrounds, and believe a diverse workforce leads to fresh ideas and creative thinking.

About you

Do you want to use your skills to make it possible for people with myeloma, an incurable blood cancer, to live longer and better lives?

Myeloma UK is looking for a motivated and engaging Support Services Manager to join our Lived Experience & Clinical Practice directorate. 

As we broaden our reach and enhance our service offerings, we're seeking an inspiring and forward-thinking leader to guide our team through this exciting phase of growth. The ideal candidate will energise and empower others, thrive in an agile environment, and bring exceptional change management expertise to drive transformation

You will have experience in communicating with and delivering information sensitively to those living with or affected by health conditions. You must be able to convey complex information in layman's terms and deliver information over the telephone and/or in writing. Empathy and sensitivity are required to work closely with people affected by myeloma.

You will have excellent organisational, communication and IT skills with the ability to manage a wide range of tasks together with line management experience.  You need to be self-motivated and committed to making a difference, with a willingness to attend Myeloma UK meetings and events and work outside office hours as and when required

Experience working in haematology or oncology nursing, clinical research or healthcare background and experience of Helplines Partnership accreditation would be beneficial but not essential.

About the role

As Support Services Manager you will support the Lead Myeloma Information Specialist, the Peer Service Co-ordinator and Support Group Co-ordinator to deliver their respective services.  In addition, you will deliver personalised, empathetic, and accessible information and support to service users affected by myeloma and its related conditions (such as AL amyloidosis, smouldering myeloma, and MGUS).

You will need to work towards being an internal expert on myeloma, keeping aware of research and clinical developments, current opinions, guidelines and other initiatives in the field of myeloma and related conditions, including the pipeline of myeloma drugs.

As part of the role, you will monitor impact and ensure all services are running in accordance with Service Guidelines, including leading the submission to the Helplines Partnership for re-accreditation as required. You will lead the team in service improvements and new initiatives, working with colleagues from across the organisation to drive impactful changes.

About us

Myeloma UK is the only UK charity focused on myeloma and its related conditions.  We provide support and influence access to treatments, while researching a cure.  Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well.  Together, we support, so no one faces myeloma alone. 

We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.

Our culture

Wellbeing and staff engagement are at the heart of our culture.  We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.

How to apply

If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:

1. A cover letter telling us more about you and what you think makes you a good fit for this role

2. A CV that sets out your career history, with key responsibilities and achievements

Applications close on 9am 21 October 2025 and interviews will be held on 30 & 31 October 2025.

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:

· sex

· race

· disability

· age

· sexual orientation

· gender reassignment

· religion or belief, marital status, or pregnancy and maternity

Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

Location: Westminster Hub
Department: Adult Services
Salary: £32,911
Hours: 37.5
Contract Type: Permanent
 
Are you passionate about using your lived experience to inspire hope and recovery?
 
We’re looking for a passionate and driven individual with personal lived experience of mental health recovery, who is ready to lead and inspire others through peer support. The ideal candidate is a confident communicator, a natural team leader, and someone who thrives in a values-led environment. You’ll be skilled in facilitating groups, delivering peer-led interventions, and supporting others to use their own experiences to empower service users. Strong digital skills (Microsoft Office, Zoom, Teams) and a solid understanding of safeguarding, trauma-informed practice, and mental health risk management are essential. This role is central to the growth and transformation of our Peer Support Service across Kensington, Chelsea and Westminster. As a Senior Peer Support Worker, you’ll supervise a small team, co-deliver training, and help shape a service that is inclusive, recovery-focused, and rooted in lived experience. A DBS check is required for this role.
 
You will:

• Provide structured peer support, information, and guidance to individuals across Kensington, Chelsea and Westminster who are living with common and complex mental health needs, including complex emotional needs.
• Connect people through one-to-one peer support, groups, workshops, and community-based activities, empowering them to build confidence and take control of their recovery journey.
• Work closely with NHS Talking Therapies, Recovery Colleges, and other statutory and voluntary services to ensure a coordinated, person-centred approach to mental health support.
• Supervise and support a small team of Peer Support Workers, ensuring delivery aligns with Mind’s peer values and quality standards.
• Engage with people from diverse cultural backgrounds and age groups, using interpreters where necessary to ensure inclusive and accessible support.

You are:

• Passionate about using your own lived experience of mental health recovery to inspire and empower others.
• Skilled and knowledgeable in trauma-informed, recovery-focused approaches and peer-led support.
• An effective communicator with strong interpersonal skills, able to build trust and connection with individuals, teams, and partners.
• Reflective and adaptive, with the ability to use supervision and feedback to grow in your role.
• Organised and confident in managing a varied workload, including supervision, service delivery, and administration.
• Committed to co-production, equality, and inclusive practice, with experience working across diverse communities.
• A collaborative team player who thrives in a values-led environment and is eager to contribute to service development and innovation.
• Proficient in using digital tools like Microsoft Office, Zoom, and Teams to deliver support flexibly and accessibly.

About us:
 
We’re a leading community-based organisation dedicated to providing outstanding mental health support and clinical interventions across London. Our experienced clinically led teams are focused on directly addressing a range of mental health needs in our communities. We have decades of local community knowledge and record of empowering people to live the life they choose.
 
Benefits:

• Hybrid-working if nature of role permits
• Learning and development opportunities
• Cycle to work scheme (interest free lone paid back 12 months period)
• Employee Assistance Programme A 24-hour helpline from Health Assured to support you through any of life’s issues or problems
• Free eye test
• Flexible working
• Interest free loan, those in financial hardship

 
REF-224 237

PMO & Governance Officer

Location: Home-based
Job Type: Full time, 37.5 hours per week
Contract Type: Fixed Term Contract
Salary: £27,646 - £30,718 per annum
Benefits: 27 days holiday bank holidays (pro rata for part time roles), perk scheme access, life assurance, paid compassionate leave, enhanced sick pay, Cycling UK membership plus many more staff benefits.

There’s never been a better time to join the team at Cycling UK! We have launched an ambitious new strategy – and we want you to be part of it. There are loads of reasons to love cycling, even if you’re not someone who cycles. From cutting pollution, to making us healthier and happier, cycling can help us all thrive.

The role of PMO & Governance Officer is a key part of Cycling UK’s Project Management Office (PMO), which plays a vital role in supporting the charity’s strategic goals through effective project delivery. The role combines both operational and administrative elements, contributing to work across project management, governance, and business development. It supports the planning, communication, implementation, delivery, and evaluation of a range of projects that align with the charity’s strategic goals. You'll also play a supporting role in the Governance and Business Development functions, helping to ensure that the organisation is well-managed and funded through a diverse range of income sources.

Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria.

We are an inclusive organisation and would particularly welcome applications from candidates from a broad range of backgrounds. We strongly believe that diversity strengthens our work. If you are already passionate about cycling, that’s great, many of us are too! But if you are simply really excellent at what you do, no matter what your background, that is what matters most to us.

The role is home based in the UK, with occasional travel to our Guildford/London offices.

Applications close at 9:00am on the closing date shown

You may also have experience in the following: PMO Officer, Project Management Officer, Project Support Officer, Project Coordinator, Project Administrator, Programme Support Officer, Project Delivery Officer, Project Governance Officer, Governance Officer, Business Development Support, Operations Support Officer, Governance Administrator, Charity Project Officer, Third Sector Project Coordinator, Fundraising Support, Business Development (Charity)

REF-224 027

Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London.

We’re looking for someone with proven experience in facilities or office administration to assist the Office Manager in maintaining and managing high quality office facilities at the Group’s Head Office, delivering the Newlon New Way service standards to all users of the building and enhancing and promoting the Newlon brand and business interests.

You will play a key role in keeping the Head Office running smoothly by managing a variety of facilities and workplace services.  Working alongside your team, you’ll help manage supplies, catering, and the stock room,  as well as administering parking permits, fobs, and Oyster cards, you’ll ensure staff have everything they need to work effectively. You’ll also support office moves, space planning, equipment set-ups, and carry out DSE assessments to maintain a safe and productive environment.

In addition, you’ll work closely with the Facilities Manager on compliance and safety, helping to deliver statutory inspections and testing, and ensuring the effective management of building systems including legionella, fire safety, mechanical and electrical services, CCTV, and lifts. Proven knowledge and experience of health and safety procedures and compliance requirements is a must.

In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme.  You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.

For further information and details of how to apply, please click the apply buttoin to visit our website.

Closing date: 23:59 on Tuesday 14 October 2025 

Interviews will be held at the Newlon Head Office on Monday 27 October 2025

Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer. Applicants must be eligible to work in the UK.

No agencies please.

Job title: Team and Office Assistant
Reports to: Senior Manager, Team and Office
Salary: £22,000 to £24,000 depending on experience
Location: High Holborn, London
The term: Fixed Term Contract, to July 2026
Hours: Full time

The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a charity and membership society that has been dedicated to improving tropical medicine and global health since 1907.

Our ambition is to save lives and improve health around the world through increased access to greater equity in global health care. Through our activities we help further our members’ careers. We also bring together their collective knowledge and use our own expertise to achieve change within the sector.

We are looking for a motivated individual to join us as Team and Office Assistant, effectively supporting the small but busy RSTMH Team by providing proactive and comprehensive support across our key areas of work.

The role will require someone who preferably has some experience of providing support and administration to a busy team (preferably within the charity/not-for-profit sector), who is flexible, has excellent time management skills and is able work on own initiative. The successful candidate will be working across various RSTMH activities, including membership, journals, events, Early Career Grants, and communications; therefore, they will need to be efficient and organised, with strong computer skills and a professional outlook.

The Role:

• To develop and maintain effective working relationships across RSTMH
• To ensure that all general, email, telephone and written enquiries are dealt with efficiently and promptly
• To support with the management of the RSTMH office and office processes
• To undertake electronic and paper filing, and maintain filing systems appropriately
• To support with team planning, scheduling and social events and activities 
• To assist with the management and promotion of the RSTMH meeting room
• To support with financial administration
• To support the planning of RSTMH events, including handling delegate registration enquiries via telephone and email, collating event packs and materials, and conducting desk research on the cost and availability of venues and caterers.
• To attend RSTMH events, assisting with Zoom support on online events, and assisting as necessary at in person events.
• To assist with the administration associated with the RSTMH Early Career Grants programme, which includes analysing key data and helping produce reports for the team, our Committees and donors.
• Taking a role in the processes to select grant awardees including helping perform due diligence on the potential awardees
• To support the Communications Manager in scheduling and sourcing content for social media
• To support on the website by uploading and editing content through the CMS
• To help create and send the fortnightly member newsletter and the monthly non-member newsletter
• To support the Communications Manager in creating content to be shared across RSTMH communications channels
• To assist with communications planning
• To be responsible for the general administration and upkeep of RSTMH’s online opportunities platform, grow
• To support with strategies to increase members of RSTMH
• To assist with enquiries from current and prospective members in a professional, timely manner, and to agreed service targets.
• To support with membership management, ensuring data is up to date using CiviCRM
• To provide support to the managing editor for Journal-related tasks
• To ensure that all assigned tasks are completed to a high standard
• To participate in team meetings, planning and initiatives
• To assist in any administrative tasks to support the team and wider RSTMH community
• To undertake any other reasonable tasks as could be expected of a Team and Office Assistant

Essential Technical Skills:

• Ability to manage a diverse set of priorities and meet deadlines to a consistently high standard
• Capacity to set up and maintain administrative processes and office systems
• Excellent written and verbal communication skills and a strong understanding of delivering great customer service
• Experience of being responsible for initiating, planning, and developing own areas of work
• High computer literacy and confidence with Word, PowerPoint, Outlook, and Excel
• Exceptional use of written and spoken English
• Experience providing administration support, preferably in an office environment
• Good analytical skills with the ability to identify key points from complex material or information

Personal Skills:

• Ability to work with a wide range of people whilst presenting a professional image on behalf of RSTMH
• Ability to be calm under pressure and help build a collaborative team culture
• Flexibility and willingness to work under own initiative
• Discretion when dealing with confidential information
• Willingness to undertake other responsibilities and an eagerness to learn
• A demonstrated commitment to and interest in the aims and objectives of RSTMH

Desirable Skills:

• Filing experience
• Experience of working with databases
• Professional, polite and confident telephone manner
• Experience of working in events

This is an exciting opportunity for a confident team player looking to enhance their administration and communication skills.

Please note: This is a London based role and will be office-based. This is not available as a remote job.

Interested?

Please submit your application form by 15th October by 5pm BST.
Please note: We encourage you to apply as early as possible as we will be reviewing and interviewing candidates as they submit, and so may close recruitment before the deadline.

Please click the apply button and send your CV and a supporting statement (of up to 1,000 words) to include how your previous experience matches the requirements of the role, it will be sent automatically to us.
Applications submitted without a supporting statement may not be considered. (Please insert your supporting statement where it asks for your cover message or covering letter).

No agencies please.