Office support jobs in pontefract, west yorkshire
Job Title: Programme Coordinator
Contract: 0.6 FTE (3 days a week, 22.5 hours). Fixed term contract terminating August 2027
Reporting To: Programme Manager
Department: Income and Partnerships Team
Location: Homeworking (with occasional travel for team days or programme events)
Salary: £23,861 pro rata
Start date: September/October (ASAP)
This role is central to the smooth running of our new regional programme. As Programme Coordinator, you’ll work closely with the Programme Manager to support delivery, coordination, communication/engagement and administration.
You’ll be involved in everything from troubleshooting and responding to enquiries from schools, to preparing materials for stakeholders, updating delivery and engagement records on our CRM database, and helping gather data on programme impact. You’ll also support the development of case studies and feedback that help us communicate the difference the programme is making.
This is a varied and rewarding role that would suit someone who is:
-
Proactive and detail-focused
-
A natural organiser and problem solver, with good people skills
-
Excited by the opportunity to support a high-impact programme from the inside out
What you’ll be doing:
Programme coordination & admin support
-
Provide day-to-day administrative support for the programme, as directed by the Programme Manager
-
Maintain accurate and up-to-date records of programme activities, delivery and engagement
-
Ensure programme data is entered and managed effectively using our CRM (Salesforce)
-
Support the coordination of services, training and communications with schools
-
Assist with monitoring and evaluation by gathering and organising feedback, data and impact stories
-
Help build inspiring case studies that reflect the programme’s progress and success
Customer service & stakeholder engagement
-
Be the first point of contact for schools and partners, answering queries by phone, email and helpdesk
-
Ensure a high standard of customer service across all channels, following up promptly where needed
-
Develop and maintain positive relationships with schools, local authorities and colleagues
-
Help prepare programme materials for internal use and for external stakeholders
Team support & collaboration
-
Contribute to internal meetings and planning processes as required
-
Support projects and tasks as delegated by the Programme Manager and Head of Department
-
Work flexibly and collaboratively with colleagues across the charity
Download our recruitment pack to view the full job description and person specification.
Championing Representation and Equity
We are committed to building a diverse and inclusive team and are proud to be an equal opportunities employer. We particularly welcome applications from individuals who are under-represented in our sector, including people from Black, Asian and minoritised ethnic groups, disabled people, LGBTQ+ people, and those from lower socio-economic backgrounds.
If you're excited about this role but don’t meet every requirement in the person specification, we would still encourage you to apply. Your lived experience and perspective are valuable, and we’re committed to supporting all team members to grow and succeed.
Our offer to you:
-
Remote-first working culture (with in-person team days and occasional programme events)
-
25 days annual leave + bank holidays + office closure between Christmas and New Year
-
5% employer pension contribution
-
Optional Medicash health plan
-
Annual £300 learning and development budget
-
A values-driven culture and the chance to create lasting change for children and young people
How to apply:
Applicants are asked to provide a current CV and 2-page covering letter outlining evidence demonstrating your professional alignment with the person specification and job description, clearly identifying the skills and experiences applicable to the role.
Please see recruitment pack for details of where to send your application.
Application deadline: 11.30pm, Sunday 17th August
Recruitment process
Shortlisted applicants will be asked to complete a task in advance of a single stage virtual interview, w/c 2nd September.
Please let us know if you require any reasonable adjustments.
The client requests no contact from agencies or media sales.
Job Description
As Fundraising Assistant you will be part of a growing and busy team currently responsible for raising £2.7million to fund the charity’s work to take on heart diseases. This role is integral to the team, supporting a variety of fundraising activity including our flagship anonymous heART project, third party challenges such as the London Marathon and Great North Run, fundraising activities organised by our supporters or third party challenges through an external supplier, digital fundraising activities as well as supporting some of our other income streams and administrative functions.
This is a brilliant role for someone looking to start a career in fundraising, giving broad experience across fundraising disciplines, with a particular focus on events, and scope to take on individual projects.
Given the nature of the role, it will require the postholder to be able to manage their time and workload effectively across a variety of tasks, while actively contributing to our work to generate income and achieve our targets.
Key Responsibilities
· To assist with the co-ordination and delivery of all art-related fundraising activities – including liaising with artists, promoting art sales and the anonymous heart project (in conjunction with the marketing team), and supporting the administration of these fundraising activities.
· To support third party challenge events (via external suppliers), including assisting with the administration, marketing, recruitment and stewardship of participants for such events as the London Marathon and the Great North Run and supporting with marathon event weekend activities.
· To support event day activities, including attending events to support our participants
· To steward supporters who are organising their own community fundraising activities, ensuring they feel valued and have everything they need for their events
· To come up with ideas and identify opportunities to deliver effective, exciting and appropriate fundraising activities
· Contribute to the planning and delivery of agreed national campaigns
· Provide additional administrative support across the fundraising team as needed – including but not limited to use of the database, thanking donations, sending out fundraising materials and packs etc. This includes providing cover for the Supporter Care Officer when they are on annual leave or on non-working days.
· Ensure all activities are carried out in an efficient and effective manner to meet agreed targets
· Ensure that our supporter database (Beacon) is kept up to date with accurate and timely information, in line with our processes and GDPR requirements
· Understand and comply with all internal fundraising policies and procedures, as well as working in line with the Fundraising Code of Practice, abiding at all times by the rules set out in the GDPR.
Please include a cover letter with your CV, outlining how you meet the person specification.
We won't stop until there are no more deaths from heart diseases.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About us
We are an independent charity that supports, promotes and represents public libraries. Our work is driven and led by our membership, which includes almost every library service in England, Wales, Northern Ireland and the Crown Dependencies (Guernsey, Jersey and the Isle of Man).
Across the areas we serve there are 176 individual library services with around 3,000 library branches serving over 61 million people.
Our unique approach is to bring these services together to share experience, expertise and evidence – driving innovation and impact across the public library sector.
While senior library leaders sit on our board and committees, we work with library staff at all levels.
As well as providing practical support, training and advice to libraries, we represent them to government and raise their profile in the media. We also develop and lead national library projects with cultural, academic and corporate partners.
We work to a strategic plan that runs until 2027, organised around four themes: drive, grow, connect and engage.
We generate income from membership subscriptions, commissioned services, events and grants. As an Arts Council Investment Principle Support Organisation, part of our core funding in England comes from the Arts Council to help embed their Investment Principles across the library network.
Our values
- We are supportive. We respond to the varied, emerging needs of our members and their communities to enable libraries to learn from each other, and other sector leaders, so that they can safeguard and improve their services.
- We are inclusive. We work with our members and partners to design and deliver our work and to determine our strategic priorities because we are committed to representing the diverse communities and libraries which we serve.
- We are open. We are in constant communication with our members and partners on all levels to learn from their experiences, reflect on our practice and develop our services. We welcome challenge and new directions for our work.
- We are ambitious. We believe that libraries are an essential part of the solution to a range of society’s needs. We promote innovation and collaboration to ensure that libraries are recognised locally and nationally.
Working at Libraries Connected
We are a friendly, collaborative team of around 20 staff based all around England and Wales.
We value diversity and are committed to promoting an inclusive working environment. We strongly believe that inclusive and diverse organisations are not only better places to work, they are more innovative, make better decisions and are more successful. We value people who bring unique perspectives and knowledge to our team.
We want to make our recruitment process as fair as possible. To reduce bias, we shortlist candidates based on their responses to up to six application questions. These are designed to tell us about your values, experience, attitudes to work, and transferable skills. We do not ask for a separate cover letter or supporting statement.
We offer flexible working as standard, helping work fit around family and caring responsibilities. Many of our staff work their hours in different ways, including flexi time and compressed hours. We are open to discussing what would work for you and be possible for the role.
All roles are remote and are open to applicants who live anywhere in the UK. We provide staff with a home office set-up including laptop, monitor and phone. There is the option to work from our central London office or use a co-working space if it is not possible to work from home.
We welcome requests for adjustments to our standard recruitment processes for anyone who needs them.
Our Commercial Team
We have a small commercial team with big ambitions for the sector.
Currently, we hold a single commercial contract worth around £3m per year delivered through 12 libraries. Our aim is to reach a point where we have a menu of commercial contracts that all of our 176 member library services can choose to benefit from according to the skills and assets of their service, their focus and strategy and of course the needs of their communities.
In the current funding climate for local authorities and local government services, these contracts are not just about the income and the services they can provide but about demonstrating nationally the power of the library sector, and how national services can be delivered locally through library services and the communities they serve.
Our approach is to identify and secure contracts procured by national government – either directly or with partners to extend the libraries’ capabilities – with an eye to local delivery through the library services. This allows us to centrally hold and manage the risk of the national contract, leaving the library services to deliver themselves.
We see libraries as a solution to many of society’s challenges and this is one route we use to bring the libraries into that solution.
This area is part of our long term strategy – we are seeking to build the commercial team with this role and while it is initially a 12-month contract, our hope is that with the role in place we can generate the income to sustain and build on it.
Our vision is an inclusive, modern, sustainable and high-quality public library service at the heart of every community in the UK.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Trust is seeking a Fundraising Director to run the day-to-day operations of our small and successful charity, alongside our existing Director of Operations, starting 1 September 2025, or as soon as possible thereafter.
The annual salary is £33,000 and hours of work are 35 hours a week. The successful candidate must be able to work from home but be willing to travel to central London for regular meetings and occasional events. We are open to part-time or flexible working options.
22 days annual leave increasing one day per year up to 30 days, plus bank holidays.
Pension contribution: employer 3% and staff 5% at the People’s Pension.
Reports to: Chair of the Board of Trustees
Liaises with: Co-Director, project members, bursary holders, project facilitators, trustees, supporters & patrons
About
The National Youth Arts Trust (NYAT) is a small performing arts charity that exists to widen access to the performing arts for young people from disadvantaged backgrounds - through giving bursaries for music, dance, and drama lessons, running youth theatre projects, and taking children to the theatre, often for the first time.
We are looking for an enthusiastic and organised individual, who is a confident fundraiser to help scale up our work nationwide, support in the day-to-day management of the Trust, and assist in fulfilling the trustee’s strategic plans for 2025 and beyond. It is an essential role for this charity and offers a unique opportunity to be involved and have influence on a growing arts organisation with a strong board, a fantastic patron list and national ambitions.
The ideal candidate is an excellent communicator, who would like to build on their fundraising and management experience in the third sector and arts industry and is passionate about equal opportunity in the performing arts.
We are looking for a creative thinker, who takes initiative, is self-motivated and is looking for a varied role within a small but ambitious charity.
Purpose of the Job
· Supporting the day-to-day management of the Trust, with a particular focus on fundraising and event organisation for current and future projects.
· Working with the Board of Trustees to ensure the National Youth Arts Trust achieves its vision and charitable objectives, creating and implementing the strategy for NYAT and ensuring operating policies and procedures are fit for purpose and regularly reviewed.
Principal Tasks
Principal Tasks:
Lead fundraising strategy, write funding bids, and build donor relationships. Manage communications, stakeholder care, and project delivery. Support recruitment, planning, and marketing. Maintain donor databases and ensure strong supporter engagement. Drive new creative initiatives, track budgets and impact, and report regularly to the Board.
This job description is not exhaustive, please refer to the JD and the post holder may be required to undertake other such duties from time to time.
The role will require the successful candidate to complete an enhanced Disclosure & Barring Service check.
Please contact us if you need the job description in an alternative format or if you need any adjustments if invited to interview.
NYAT is an equal opportunities employer. We guarantee an interview for applicants with a disability providing they meet the minimum requirements for the post. Charity No: 1152367.
· Closing date for applications is 21st August 2025.
· Interviews will be held online and arranged with shortlisted candidates directly, on Mondays, Tuesdays or Wednesdays, with possible in person second interviews.
· Start date 1st September 2025 or as soon as possible thereafter.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As our Advice & Supervision Manager, you will play a pivotal role in leading and managing the delivery of advice services across both office-based and community outreach settings.
You will supervise, support, and develop a team of employed advisers, volunteers, and supervisors—ensuring our services are of the highest quality and delivered in line with Citizens Advice standards. This includes oversight of advice sessions, project coordination, case checking, and ensuring team members are up to date with training and development.
This is a key leadership role requiring strong people management skills, sound advice knowledge, and the ability to motivate and empower others. You will demonstrate a deep commitment to the aims and principles of the Citizens Advice service, with a passion for achieving the best outcomes for our clients
As an organisation Citizens Advice Doncaster Borough, we have a national reputation across the Citizens Advice network as experts of immigration knowledge and service delivery. We are accredited to the highest level within the Immigration Advice Authority (IAA formally Office of the Immigration Services Commissioner (OISC)– this means we can provide immigration advice to all levels, including to appeal and judicial review. We are now looking to recruit an ambitious individual to join our growing team.
The candidate will be an Immigration Adviser of at least 2 years’ experience with a valid OISC/IAA level 2
The Immigration Adviser will have experience of delivering immigration advice across multiple channels including telephone work and be able to ascertain what level of accredited immigration advice a client is needing.
They will be able to handle their own caseload of matters from instruction through to completion, acting on behalf of clients. You will liaise with contacts within the Home Office to find resolutions for clients and you will understand the importance of security and data protection.
SOS Children’s Villages UK is part of a global federation, which exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. We are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.
We are now looking for a capable Finance Officer to to support the effective running of our financial operations and ensure the accuracy and integrity of our financial processes.
- Managing the purchase and sales ledgers, including processing supplier invoices, preparing payment runs, raising sales invoices, and applying VAT as required
- Carrying out daily income and bank reconciliations, posting income to our CRM system (Salesforce), and monitoring Direct Debit payments
- Processing staff expenses and business credit card transactions, ensuring all costs are accurately allocated
- Supporting month-end tasks, including income reconciliations, credit notes, journal postings, and submitting Gift Aid claims to HMRC
- Preparing regular internal and external financial reports, including sponsorship and earmarked donation summaries for the International Office
- Assisting with the annual external audit and maintaining clear process documentation.
If you have strong numerical skills, excellent attention detail, and are looking for a pivotal finance role within a friendly, flexible, and supportive team, then this could be for you!
To Apply
Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a covering letter.
The deadline for applications is Friday 08 August 2025, 11.59pm UK time.
Please note:
- The post-holder must be UK-based and able to work on a permanent full-time contract. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.
- No agencies please - We are managing this recruitment in-house and are not seeking assistance from agencies at this time. We have existing preferred agencies should the need arise.
Please read the full Candidate Pack attached which contains the entire job description and person specification, and submit a copy of your CV and a role specific covering letter.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Better Story, we are dedicated to raising funds and shining a light on organisations that are making a real impact in the world. From those who provide vital support to refugees, to those who empower individuals to transform their lives, and those who are driving positive change in their local communities, we stand behind causes that truly matter.
An essential part of our sustained growth is the recruitment of a Trusts and Foundations Fundraising Consultant. Could that be you?
As a Trusts and Foundations Fundraising Consultant, you will play a crucial role in serving our clients by:
- Understanding their work in detail and collecting the necessary information to write compelling cases for support and applications.
- Leading communications with the clients you support.
- Researching suitable trust funds and foundations
- Creating a strategic plan for submitting applications.
- Writing inspiring applications that get results and make a real difference to the organisations we support.
Please see the full job description that is attached.
Further Details
- Full Time = 35hrs a week
- Salary: £27,500 + Pension contribution + home working allowance + IT equipment.
- Location: Fully remote. Optional in-person meetings from time to time.
- Annual Leave: 35 days per year including Bank Holidays
Please submit a CV and tailored covering letter (not using AI will give us a better understanding of your writing capabilities, which is important for this role). We'll be interviewing as and when suitable candidates apply.
We look forward to hearing from you.
The client requests no contact from agencies or media sales.
Individual Giving Manager – Development
Do you believe children should feel safe, happy, healthy and have hope for their future? Because we do.
If you're an experienced fundraiser and want to join us in changing childhoods and changing lives, then read on.
We're recruiting for an Individual Giving Manager to join our team, and take the lead on our warm programme, bringing in around £1.2 million donated income per year. This role offers a mixture of campaign and project management, innovation and creative thinking. You'll be able to analyse results and apply insights to optimise and improve campaigns.
As a Individual Giving Manager you will
- Lead on the development and implementation of an effective programme to develop supporters using a range of channels, including but not limited to direct mail, telemarketing, DRTV and digital, and products including cash, raffle, regular giving, weekly lottery.
- Assist the Senior Individual Giving Manager to develop and implement an effective development strategy in order to maximise the lifetime value of supporters and the long-term sustainable net income raised for Barnardo's.
- Manage income and expenditure budgets.
- Line manage up to 3 direct reports.
You will have experience of :
- Working in a fundraising environment, specifically in direct marketing and across different channels.
- Delivering campaigns using a project management approach.
We offer remote or hybrid working (dependent on location) for this role, and are willing to discuss flexible working arrangements.
If this sounds like you, we would love for you to apply, or please get in touch if you have any questions-
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Purpose of the role
To support the communications team in raising the profile of Day One, primarily on social media and with a focus on short-form video content.
As a staff ambassador for Day One, championing our values and behaviours and being committed to the difference that Day One makes is essential. The role sits within our Fundraising and Communications Department and will support the wider team.
Key responsibilities
The post holder’s primary duties and responsibilities are as follows:
- Lead the day-to-day management of Day One's social networks
- Create content for Day One’s social media accounts, website and email marketing
- Create video content for Day One’s social media channels and YouTube
- Work closely with Day One’s Services Team to identify patient stories which demonstrate the charity’s impact
- Write case studies and ‘stories of recovery’ based on the experiences of our service users and volunteers
- Support the management of Day One’s paid advertising campaigns on social media
- Assist the communications and fundraising team with various tasks including:
- Assisting with events marketing
- Assisting with website content creation
- Supporting digital fundraising
- Support the wider Day One organisation with effective communications
What we’ll need from you
This job is all about supporting the communications team in raising the profile of Day One, primarily on social media and with a focus on short-form video content. You’ll need to be a great communicator and creative thinker with a passion for making great digital content. You will work closely with our service users, volunteers and staff to make compelling content for social media in both written and video form. You will need to be creative, proactive, empathetic and adaptable. Working closely with our fundraising and communications team, you’ll ensure people remain at the heart of our work by telling powerful stories that resonate with our audiences and effectively communicate the impact of major trauma and the support Day One provides. As we are a small organisation, you will need to be ready to support the wider team with fundraising and service delivery projects.
Who you’ll be working with
You’ll work as a key member of our friendly, experienced and enthusiastic communications and fundraising team. We're a small, hard-working team with big ambitions, but we still make the time to support each other. You’ll be line-managed by me (Digital Communications Officer), and work alongside our Communications Manager Dave and Marketing and Communications Officer Harriet. You’ll be supported by our Fundraising and Communications Director, a supportive SLT and board of trustees, and work alongside six fantastic fundraising colleagues. This position is new for the charity, so there is lots of scope for you to carve out the role and make it your own. We’ll support you, so together we can become the charity that communication professionals want to work for: because of the impact we have on the lives of major trauma patients and their families, our inclusive culture, professional development opportunities and exceptional communications.
For the full job description, please refer to the attached recruitment pack.
How to apply
Upload your CV and a supporting statement, in written and/or video form, demonstrating how you meet the criteria and outlining why you’re interested in the role. Please include any examples of projects that you’ve worked on which you would like to share in your supporting statement. This can include relevant projects from your professional or personal life. To send a video as part of your application, please refer to the attached recruitment pack on full details on how to upload this.
Closing date: Midnight Sunday 10th August 2025
In-person interview date: Monday 18th August 2025
If we receive a high number of applications, we may get in touch to do an initial phone screening with suitable applicants.
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our team at Citizens Advice Doncaster as a General Adviser! You'll play a vital role in empowering local residents by providing high-quality advice and support across our offices and community outreach locations.
This role demands excellent customer service and a dedication to achieving the best possible outcomes for our clients, always upholding the core values of Citizens Advice.
You'll thrive in a dynamic environment, demonstrating a proactive and flexible approach to meet client needs and exceed project and funder expectations. The role requires travel within the City of Doncaster.
ole purpose
-
To provide a high-quality advice and support to clients accessing the service via face to face, telephone, email and web chat
-
Deliver Financial Capability and Income Maximisation advice to clients
-
Support Clients to understand the benefits systems and application processes
-
To share responsibility for compliance with Projects, targets and requirements.
-
Ensure high quality standards are met and that data is captured and recorded accurately.
-
To work effectively with other partners and stakeholders to deliver a seamless service to clients
-
Undertake service delivery at Outreach venues across the city as required.
-
To contribute to the Research and Campaigns work of Citizens Advice Doncaster Borough.
Advice
-
Provide General Advice and assisted information to clients at our offices and outreach locations via face to face, email and web chat
-
Conduct initial assessments to understand clients' needs and identify the key issues.
-
Provide accurate, impartial, and confidential advice on a range of topics, including benefits, debt, housing, employment, and consumer issues.
-
Explain complex information clearly and concisely, ensuring clients understand their options.
-
Assist clients in exploring different solutions and making informed decisions.
-
Empower clients to act on advice and information provided
-
Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.
-
Liaise with third parties as appropriate.
-
Ensure income maximisation through the take up of appropriate benefits.
-
Ensure that all casework conforms to the organisation's Office Manual and the Advice Quality Standard and/or the Specialist Quality Mark as appropriate.
-
Maintain case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
-
Comply with all organizational policies, procedures, and guidelines in the performance of all duties
Research and campaigns
● Assist with research and campaigns work by providing information about clients' circumstances.
● Provide statistical information on the number of clients and nature of cases and provide regular reports to management.
● Monitor service provision to ensure that it reaches the widest possible client group.
● Alert other staff to local and national issues.
Essential Skills & Experience:
-
Proven experience in providing high-quality advice and support to clients.
-
Ability to explain complex information clearly and concisely
-
Excellent communication skills, both verbal and written, including strong negotiation and representation abilities.
-
Advanced IT proficiency, including expertise in maintaining databases and spreadsheets.
-
Demonstrated ability to effectively interview clients, assess their needs, and identify key issues.
-
Strong organisational and time-management skills, with the ability to prioritize tasks, meet deadlines, and effectively manage a demanding caseload.
-
Proven ability to utilise IT effectively in the provision of advice, including the preparation of reports and submissions.
-
Strong teamwork and collaboration skills, with a willingness to work effectively within a team environment.
-
A strong understanding of and commitment to the aims and principles of Citizens Advice, including its equality and diversity policies.
-
A strong work ethic and a proven ability to adapt to changing priorities and targets
-
Understanding of welfare rights and benefits
In accordance with Citizens Advice national policy we require the successful candidate to be screened by the DBS. However, a criminal record will not necessarily be a bar to your being able to take up the job.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About SOFT UK
SOFT UK is a national charity supporting families affected by Trisomy 13 (Patau syndrome) and Trisomy 18 (Edwards syndrome). We provide emotional support, information, advocacy, and community connections to ensure no family faces this journey alone.
Purpose of the Role
The Regional Engagement Officer (REO) for Northern Ireland will build and strengthen SOFT UK’s presence in the region. This includes supporting families, developing local community networks, enhancing relationships with healthcare professionals, and coordinating volunteer and fundraising activities to reduce isolation and improve support access for families affected by Trisomy 13 and 18.
Key Responsibilities
1. Community Engagement and Support
- Build meaningful relationships with families affected by Trisomy 13 and 18 across Northern Ireland.
- Develop and facilitate local support meetings, coffee mornings, and family gatherings.
- Provide emotional support, signposting, and information in line with SOFT UK’s values and safeguarding policies.
2. Volunteer Support
- Identify, recruit, and train new volunteers within the region.
- Provide ongoing guidance, resources, and encouragement to existing volunteers to strengthen their impact.
3. Healthcare Professional Engagement
- Develop and maintain relationships with regional healthcare providers to increase awareness of SOFT UK’s services.
- Encourage and facilitate referrals of families to SOFT UK by healthcare professionals.
- Share resources and information to improve understanding of Trisomy 13 and 18 among professionals.
4. Event Coordination
- Organise and deliver regional events such as awareness campaigns, remembrance gatherings, and local fundraising events.
- Support national SOFT UK events by promoting and representing the charity locally.
5. Fundraising and Awareness
- Assist with regional fundraising activities by promoting events, supporting local fundraisers, and identifying new funding opportunities.
- Raise awareness of SOFT UK’s mission through local networks, media, and community engagement.
6. Administration and Reporting
- Maintain accurate records of activities, contacts, and outcomes to report impact effectively.
- Work collaboratively with the national SOFT UK team, contributing to meetings, strategic development, and evaluation.
Person Specification
Essential:
- Proven experience in community engagement, outreach, or support roles.
- Strong interpersonal and communication skills, with empathy and understanding for families experiencing complex medical and bereavement journeys.
- Ability to work independently and organise time effectively.
- Experience in planning and delivering community events.
- Confidence in engaging with healthcare professionals and external stakeholders.
- Basic IT skills, including email, social media, and Microsoft Office.
- Commitment to SOFT UK’s mission and values.
- Willingness to travel regionally and work flexible hours where required (some evening or weekend meetings).
Desirable:
- Experience working within the charity or health support sector.
- Knowledge of the healthcare and perinatal loss support systems within Northern Ireland.
Additional Information
This role requires occasional travel across Northern Ireland. Mileage and travel expenses will be reimbursed in line with SOFT UK policies. The postholder will be expected to work from home and maintain confidentiality, safeguarding, and data protection standards at all times.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Purpose of the role
As the Board Secretary to the Board of Trustees, you will be responsible for administration support, diary management and meeting organisation of the Board and Board Committees including being responsible for the compiling and distribution of Board packs by co-ordinating input from relevant staff.
Administration support will include assistance with developing and recording annual workplans, minute-taking, action management and support with forward planning for meetings and key events. You will take ownership of the annual meeting schedule and calendar of Board and Committee meetings; you will also be responsible for organising other trustee and CEO related meetings at the discretion of the Chair of the Board.
As Executive Assistant, you will provide high quality administration support to the CEO and Senior Leadership Team (SLT), to ensure the smooth operation of CEO and SLT responsibilities and co-ordinating efforts of various parties to ensure completion of key tasks and actions.
You will have significant experience of providing accurate proactive and responsive administrative assistance to senior staff and be able to demonstrate experience of developing and managing effective administrative systems. Additionally, the ability to build and maintain trusted relationships through professional engagement and communication skills, both written and spoken, that are effective, empathetic and adaptable to different situations are key to this role.
You will be highly organised and responsive to others in a way that is both timely and professional, with well-developed time management skills and able to evidence completion of activities. A high level of accuracy and attention to detail is critical to this role, as is the ability to handle sensitive and confidential information with care and integrity.
Key responsibilites
Board Secretary
-
Develop and maintain annual workplans for the Board and Committees in conjunction with the Chair of Trustees, Committee Chairs, CEO and SLT to ensure agendas are structured and tasks are delivered and completed.
-
Set Board and Committee meeting dates in conjunction with the CEO and Chair and organise all meetings which may be in person, online or hybrid.
-
Produce Board and Committee meeting agendas in liaison with CEO and SLT, ensuring that committee and board workplans are adhered to, and action logs followed up in a timely manner.
-
Co-ordinate the collation of Board packs with input from SLT, the Governance Manager and other members of the Extended Leadership Team to support the agenda items.
-
Oversee the timetable for production of Board packs and using the board portal (Team Engine), distribute agendas and the Board pack for all board and committee meetings on a timely basis.
-
Clerk all board and committee meetings, producing minutes and action logs in a timely fashion and ensuring they are signed off by the CEO, SLT lead and Chair.
-
Keep the board portal (Team Engine) up-to-date with meeting papers, policies and other relevant documents.
-
Administer all board appointments and reappointments, producing the induction plan and checking all paperwork is complete to ensure compliant appointments.
-
Support the production and delivery of Board business including the Annual Report and Accounts, recruitment and selection of trustees, and Board development activity where required.
-
In conjunction with the Company Secretary and Governance Manager, ensure adherence to submission with various regulatory and statutory documents to Companies House and the Charities Commission.
-
Liaise with the Governance Manager and Chair on the administration of compliance and governance matters related to the Board and longer-term Board projects e.g. skills audits and Board development.
Executive Assistant
-
Provide proactive and responsive administrative support at an executive level to the CEO and SLT, including diary management and ad hoc administration tasks.
-
Develop, plan and maintain an organisational calendar and scheduling meetings and events in a co-ordinated and manageable way.
-
Liaise with SLT to plan an appropriate schedule of work for the organisational calendar to maximise collaboration and the efficient use of time and resources.
-
Provide executive and secretarial support including action logs at the weekly SLT meetings in an efficient and effective way e.g. using note taking software. Assist with following up actions and meeting outcomes by the agreed deadlines.
-
Collate and distributing of agendas, actions and annual workplans for the SLT meetings in a timely manner.
-
Organisation and administrative support of charity wide events including internal quarterly whole organisation meetings, both in-person and virtual, to ensure the smooth and efficient running of these events.
-
Lead on the organisation and administration of specific project or task groups to ensure that agreed targets, objectives and deadline are met.
General
-
Build awareness of the charity’s purpose through building strong and effective relationships with external stakeholders.
-
Be prepared to travel across the region and, on occasion, to other sites and national meetings as required.
-
Willingness to undertake continuous development and training for the role, including mandatory Day One and role specific training.
-
Additional ad hoc duties as and when required.
What we’ll need from you
We are looking for a highly organised, proactive, outcome focussed person. You will enjoy being autonomous while working to a plan and to deadlines. You will be capable of producing accurate work and having an eye for detail. You will have excellent communication skills and be able to work with a wide range of people.
Who you’ll be working with
You will be part of our Finance and Resources team and report directly to our HR Manager. Your day-to-day working relationships will be with the CEO, Senior Leadership Team and Board of Trustees.
How to apply
If you think you could be the right person to fulfil the exciting responsibilities of this role, please apply. Or if you wish to speak to someone about the role in more detail first, please refer to the attached recruitment pack for full contact details.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Closing date: Midnight Sunday 10 August 2025
First round interview date (virtual): W/C 18 August 2025
Second round interview date (in-person): W/C 25 August 2025
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team on a Full or Part time basis (17.5 hrs per week, covering a minimum of three days per week, with flexibility for the right candidate)
As a key part of our fundraising efforts, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year.
Key Responsibilities:
- Generate income across a range of community fundraising initiatives and events
- Steward supporters to help drive the charity’s fundraising activities and growth
- Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders
- Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research
Requirements:
- At least one year of fundraising experience, with a proven track record in income generation
- Strong experience in supporter stewardship
- Excellent communication skills, with the ability to engage and inspire supporters and partners alike
- Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure
This is a fantastic opportunity to make a tangible impact and help us to grow our supporter base across Cambridge, Norfolk and Suffolk.
If you’re looking for a rewarding challenge, we would love to hear from you!
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
Closing Date: 5th August
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research

The client requests no contact from agencies or media sales.
Looking for an experienced charity Finance Director to join our Senior Leadership team. This is an exciting time to join the charity as we have recently launched our new long-term strategy, building on our ambitions to make an even bigger difference to the lives of people developing or dying from heart diseases.
We are looking for someone to join our energetic, collaborative, and dedicated team. Someone who will contribute to our culture and have the drive and passion to help us achieve our ambitious goals.
Key Tasks and Responsibilities
· Production of monthly, quarterly and annual accounts to a variety of audiences. Ensuring budget holders receive financial information necessary to fulfil their own responsibilities
· Work with the Chief Executive and Finance Committee on annual budgeting, long term financial planning and forecasting for the organisation
· Production of the annual statutory accounts with the Auditors and liaising with the Audit Committee
· Production and presentation of standard and ad hoc reports to the Board of Trustees, Committees and Senior Leadership Team
· Management of the Finance Assistant, and IT and Office Assistant, including training, development and performance management
· Proactively seeking to improve all financial controls, ensuring the processes are fully documented, frequently reviewed and communicated as appropriate
· Company Secretary for Charity & Trading Companies.
Ensuring the organisation meets and complies with all statutory reporting obligations and requirements, Charity Commission, Companies House and OSCR
· Presenting financial information and data from a variety of sources in an easily understandable way
· Payroll administration including liaising with the Inland Revenue & pension company
· Liaising with auditors, banks, Investment Managers and other financial institutions
· Continually innovating to ensure financial processes link up with other processes across the organisation
· Responsibility for statutory insurances with Insurance Broker
· Manage the contract with the IT Support Company
· Undertaking any other duties appropriate as identified by the CEO
We won't stop until there are no more deaths from heart diseases.
The client requests no contact from agencies or media sales.