Office support jobs in twickenham, greater london
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supporter Services Assistant
Location: Wenlock Road, London, N1
Contract Type: Full-time, Permanent (subject to completion of 3-month probationary period)
Salary: £27,040 per annum
Application deadline: 1st September 2025
About the Role
We’re looking for a proactive and friendly Supporter Services Assistant to join our dedicated Fundraising Operations team at the Disasters Emergency Committee (DEC). You’ll be the first point of contact for DEC supporters and the wider public, providing responsive, respectful and professional care that reflects our values.
If you’re highly organised, people-focused, and eager to work what can be at times a fast-paced humanitarian environment, this could be the ideal opportunity for you.
***Please download the job description for full details***
About You
You are a strong communicator with excellent attention to detail, who thrives on delivering great service and ensuring data accuracy. You enjoy working in a team and have the self-motivation to manage your own workload effectively.
You may already have experience in customer service or administration. Most importantly, you’re someone who values high standards and is motivated to support DEC’s humanitarian mission.
You will have:
- Good organisational skills and attention to detail
- A professional and friendly telephone manner
- Strong written communication skills
- The ability to manage a varied workload and prioritise effectively
- A positive, resilient, and self-motivated approach
Experience in the charity sector is welcome but not essential, we're more interested in your attitude, potential, and commitment to learning.
Key Responsibilities
- Serve as the first point of contact for supporter enquiries by phone, email, and post
- Ensure accurate donor records and communication preferences are maintained in Salesforce
- Process donations and generate acknowledgements and thank-you letters
- Support donation coding and financial reconciliation with the Finance and Fundraising teams
- Assist with the onboarding and coordination of temporary staff and volunteers
- Provide general administrative support across the Fundraising & Marketing team
- Contribute to team projects, internal meetings, and continuous improvement of supporter services
What We Offer
- Flexible working hours (outside of appeal periods)
- Hybrid working model (some mandatory office days during appeals)
- 25 days annual leave, increasing with service
- Healthcare Cash Plan (value ~£1,660/year)
- Pension contribution (3%, rising to 8% post-probation)
- Wellbeing and mental health support
- Access to Wellhub, discounts, and ticket schemes
- Season ticket and hardship loans (post-probation)
- Cycle to Work and Car schemes (salary sacrifice)
About the DEC
The Disasters Emergency Committee brings together 15 of the UK’s leading humanitarian charities to raise funds and respond quickly to global disasters. Since our founding in 1963, we have raised over £2.5 billion through 79 appeals, providing life-saving assistance to millions of people around the world.
Our mission is to save, protect, and rebuild lives through effective humanitarian action. As a team, we operate with urgency, transparency, and compassion.
All roles at the DEC are based in our London office. We operate a hybrid working model, with some non-negotiable office attendance. Please note, during the two-week appeal launch period, staff are required to work long hours in a high-paced environment, with mandatory office attendance.
How to Apply
If you believe you have the skills and passion for this role, please apply with your anonymised CV and cover letter (use initials only, no full names) by 1st September 2025.
We encourage early applications and may hold interviews before the deadline.
We are also unable to support applications for our vacancies if you do not have the right to work in the UK
The client requests no contact from agencies or media sales.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Global Programmes Manager provides supervision and management support to Muslim Aid Country Offices and implementing partners ensuring the efficient and effective implementation of high-quality delivery of projects and programmes in line with organizational strategy, in compliance with donor expectations, governmental and international standards.
The role is responsible for technical and management advice and support to ensure Muslim Aid Country Offices and partners are implementing, monitoring and evaluating programme activities in compliance with Muslim Aid’s strategy and budget as well as recognised international standards.
In addition, other key responsibilities include building and expanding strategic partnerships, with donors and other development partners to increase the size, scope and quality of programmes implemented by the Country Offices to reach the poorest, marginalised and underserved populations. Regular travel will be required.
About the Role:
- Implement our strategy by supporting Country Offices and partner organisations in programme development and delivery, and in impact measurement.
- Support Country Offices (including affiliates) to reinforce our mission, vision, values and direction through clear and articulate communications.
- Provide technical support in organisational development for the Country Offices, ensuring appropriate technical and management skills exist to effectively implement programmes and showing improvements over time in our organisational health checks.
- Work closely with Country Offices and partners to strengthen our due diligence and compliance procedures and ensure their effective use in practice.
- Ensure efficient use of allocated funds; agree budgets and plans for the Country Offices. Ensure financial management and Value for Money is central to the management and accountability of work undertaken by Country Offices and partners.
- Ensure that the quality of our programmes and partnerships at all levels are of a high standard in delivering our promises and commitments.
About You:
To be successful in this role, you will need:
- Educated to degree level standard in international development or similar related field
- Demonstrated experience in international development management including senior management and distance management.
- Experience of building strong relationships at the highest levels with development partners.
- Knowledge of SPHERE, CHS and DEC Accountability Framework priorities and other humanitarian/development
- Excellent project management and facilitation skills.
- Strong and well-developed analytical skills coupled with experience of writing quality proposals and reports
Why you should apply:
Join Muslim Aid as a Global Programmes Manager and take a leading role in driving the delivery of high-quality humanitarian and development programmes around the world. This is a dynamic opportunity to support and oversee our Country Offices and partners, ensuring effective implementation of impactful projects that align with our global strategy and meet international standards. You’ll provide critical technical and management support, help strengthen monitoring and evaluation systems, and foster strategic partnerships with donors and key stakeholders. If you're ready to make a global impact and support communities in need through sustainable, scalable programmes, apply now to be part of our mission.
Benefits you will enjoy working for us:
- 25 days annual leave + 4 Privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Location (UK): Office Hybrid* - London
Benefits: Read more about the excellent benefits we offer on our website
Travel: Occasional travel to other Versus Arthritis offices
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
We’re seeking a Supporter Journey Officer to join our Innovative and Performance team, supporting the work of the Income and Engagement directorate by delivering an inspiring and impactful programme of stewardship to our contactable community.
It is an increasingly exciting time to join Versus Arthritis, a leading national charity delivering world class research and services, and campaigning on issues that matter most to people with arthritis.
The Supporter Journey Officer is a new role within the Supporter Journey team. This role will suit a proactive team player who has experience in the fundraising sector together with a keen interest in, and knowledge of, supporter experience and stewardship. Strong communication skills – both written and verbal - are a must.
About the role
As the Supporter Journey Officer, you will assist the Supporter Journey Manager with the development and elevation of an integrated supporter journey programme at Versus Arthritis, ensuring our contactable community receives a consistent and highly engaging supporter experience, which builds loyalty and inspires action.
This will include delivery of audience focused, integrated organisational journeys that build on our highly motivated community of supporters, based on shared values. These journeys will be managed across our platforms and audiences to significantly grow our voluntary income and lifetime value. You will be responsible for the delivery of communications across channels, including email, post and text messaging, ensuring accurate and timely implementation of agreed communications.
Central to increasing loyalty and inspiring positive action from our audience, we share the extent of the work being done by Versus Arthritis for the 10 million people in the UK living with arthritis. Alongside product managers, you will work to optimise in-product journeys across the organisation through consultancy and shared learning. You will work collaboratively with the head of department and other directorate colleagues to create and embed a fundraising and engagement culture across the organisation.
A key part of the role is to provide practical, administrative support and to lead on facilitating the collection of insight evaluation and future development, ensuring this supports team performance and learning. We’re a small and dynamic team at the forefront of innovating the charity’s Income and Engagement directorate.
This is a unique opportunity to shape how we communicate with our supporters across multiple channels – including email, post and SMS – ensuring that everyone who interacts with Versus Arthritis feels valued, inspired, and connected to our cause.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
- Experience writing in different styles and producing content for different audiences.
- Experience delivering audience focused engagement strategies and communications, with excellent copywriting skills.
- Creative and curious, excited to research and test new ways of engaging with supporters, with an appetite to learn about approaches from across and beyond the sector.
- Strong data analysis and problem-solving skills, with an audience and insight-led approach, keeping the supporters’ best interests at the heart of decision-making.
- Excellent stakeholder management skills and the ability to engage with and influence others, both internally and externally, in person and in writing.
- A proactive ‘can do’ attitude and desire to learn and develop as the team’s influence and input grows.
- The ability to work on different priorities and manage time effectively to meet deadlines.
- An interest in improving the lives of people with arthritis and the willingness to gain knowledge of arthritis and musculoskeletal conditions.
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
Benefits
Your excellent benefits include:
- Flexible hours, environments and working practices to promote a healthy work/life balance.
- Health and wellbeing support – including the Employee Assistance Programme (free confidential 24/7 support with mental health, legal and financial queries).
- Simplyhealth cash plan.
- Supportive and inclusive culture, with a wide range of employee networks and support groups available to join.
- Learning and personal development opportunities.
- Competitive annual leave, with the option to buy/sell up to five days per year.
- Generous pension plan, with employer contribution of up to 10%.
- Life Assurance plan (4 x salary).
You must be based, and hold the right to work, in the UK to apply for this position.
Application deadline and shortlisting
- We advise candidates to apply early as we reserve the right to close applications ahead of this date.
- Only shortlisted candidates will be contacted.
We do not wish to receive contact from agencies or media sales.
Please note that we do not use Artificial Intelligence (AI) during our recruitment and selection processes, and we would respectfully ask that you also refrain from using AI during the selection process. Whilst we do recognise that AI may be a beneficial tool for some when aiding research and preparation for an application or interview, we want to maintain a fair, inclusive and positive recruitment experience at Versus Arthritis where candidates can feel supported to demonstrate their experience, knowledge, and skills without the use of AI generated answers.
Interview
Interview date is to be confirmed.
As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.
The client requests no contact from agencies or media sales.
JUSTICE is looking to recruit an Interim Head of Governance and Operations to join our friendly, values-led team. This is a fixed term post for 12 months (maternity cover) and provides an exciting opportunity for someone who has experience of governance and operational management.
We are looking for an individual who has an interest in the purpose of the charity (to improve the UK justice system so that it is fair and within everyone’s reach), as well as a keen interest in taking responsibility for a diverse and wide range of tasks from providing and overseeing the secretariat functions related to our governance and risk as well as leading in important cross-cutting areas such as audit, budget management and providing HR support. This role will really suit someone who enjoys working with people, is comfortable with a degree of autonomy and who thrives in a role where no two days are the same.
This role plays a central role in the workings of the organisation including with our Policy Team, our Comms Team and our Development Team. They also join Senior Management Team meetings and all Board and Committee meetings. The role currently line manages one direct report but this may be increased to two and reports into and works closely with the Chief Executive. This role also leads on the relationships with our accountants (who deliver our financial management and accounting functions) and other external contractors.
JUSTICE is a law reform and human rights organisation, working to improve processes and policies to support everyone, particularly marginalised groups, be able to seek justice or a remedy when their rights have been breached or the law has been broken. We also seek to improve the justice system as a whole, ensuring that laws are clear and consistent and that the government and other key decisionmakers are held to account.
We are a founding member of The Justice Hub, which is situated next to St Paul’s Cathedral. in London. We also have staff based in other locations including in Manchester, Sheffield and Edinburgh. As a UK wide organisation, we are keen to support team members from all over the UK and this is a role that can be fulfilled in a hybrid way. Our London base has a number of hot desks dedicated to JUSTICE and access to meeting rooms and other spaces and we work alongside other like-minded charities in the justice sector as part of the Hub.
All team members are expected to join the ‘in-person’ days in the office (roughly 5 days a year) but otherwise we encourage and support flexible working. In addition, this role requires a minimum of 5 days per month working in our London offices. Alongside flexible working conditions, every member of staff is entitled to 27 days annual leave plus an additional two days of leave to look after your wellbeing and to celebrate your birthday. We also close the office between 25 December and 1 January (inclusive), which is addition to the annual leave mentioned above. We review salaries according to inflationary changes on an annual basis, contribute 8% to your pension for the first 2yrs, rising to a 10.5% contribution thereafter and offer generous parental and dependency-related leave. As part of looking after your wellbeing, we also provide access to an Employee Assistance Programme.
The candidate pack including the Job Description for the role and details of how to apply can be found on our website.
The deadline for applications is midday on Monday 18 August 2025.
Sifting will be completed by Friday 22 August 2025.
Interviews will be held on Wednesday 10 September and Thursday 11 September. Candidates may be required to complete a test as part of the interview process.
JUSTICE is an equal opportunities employer. We encourage applications from people of all backgrounds and welcome everyone who shares our values and purpose regardless of age, gender, race, region, socio-economic background, education, sexuality, identity, disability and neurodiversity.
Due to the high number of applications we receive we are unable to provide individual feedback to applicants who are not interviewed.
Please note that we will not respond to any enquiries from recruitment agencies.
The client requests no contact from agencies or media sales.
You will raise awareness of crime prevention and share stories about communities around the country. As we are a small team, we need to be flexible and support each other, which adds variety to the role. One day you might be creating content for our social media channels, and the next you might be welcoming a Minister to the office.
We are looking for a team-player with excellent written, verbal and digital communication skills. You’ll need to have good attention to detail and be proficient in social media and video production.
You’ll also need to be willing and able to help upskill our volunteers to be able to produce social media content. Being a national organisation across two countries, this role may require some travel to get out and about and support our members.
Our mission is to support and enable individuals and communities to be connected, active and safe, which increases wellbeing and minimises crime.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are Guts UK Charity?
Guts UK Charity is committed to a world where digestive conditions are better understood, better treated and everyone who lives with one gets the support they need. Too many people are suffering or dying in silence or alone. They don’t know where to turn for information or support, diagnosis takes too long for many, and treatment can often come too late.
We are the only UK charity that covers the entire digestive system. We raise vital awareness of digestive conditions, fund life-saving research, and provide patients and loved ones with expert information and support – we are informed by evidence and expertise, our community, and the patient voice.
Our mission is simple: to improve the lives of millions of people affected by digestive conditions
Overall Purpose of the Community and Events Fundraising Officer
As our Community and Events Officer, you will primarily focus on the expansion and development of our community and events programme.
Supported by the Senior Fundraising Manager, you will develop and shape this area of fundraising, including creating new products and stewardship plans, resulting in the engagement, development and retention of supporters.
This is a new and exciting role due to the growth and success of our community and events portfolio. This a great time to join Guts UK as we look to build on this success with a supportive and collaborative team.
Who we’re looking for?
You will be innovative, focused and self-sufficient, with a solutions focused mindset.
You will be joining a small fundraising team and so a self-starting and team focused attitude will be key. You will be a great team player who enjoys collaborating with fundraising and other charity colleagues.
A committed and inspiring ambassador for Guts UK, you will be proud to promote and represent our cause and our programme of events.
Location
Our office is in London, on the edge of Regents Park, and is easily accessible by public transport. We support hybrid working but attendance in the office is required for a minimum of 1 day per week.
Please see the attached detail job pack for further information and how to apply.
Our vision is of a world where digestive disorders are better understood, better treated and everyone who lives with one gets the support they need




The client requests no contact from agencies or media sales.
Girls Not Brides is the only global organisation uniquely focused on creating and sustaining a worldwide movement to end child, early and forced marriage and unions (CEFMU) and ensuring that this movement leads to tangible change for the girls at risk or affected by the practice. We are a network of more than 1,400 civil society organisations in nearly 100 countries working in partnership to end child marriage.
Our vision is a world without child marriage where girls and women enjoy equal status with boys and men and can achieve their full potential in all aspects of their lives. Our vision challenges deeply embedded social norms that harm the lives of girls, women, and their communities.
INTRODUCTION TO THE ROLE
This is an exciting time to join Girls Not Brides as we are currently in the process of reviewing our strategy for the next 5 years. The Senior Officer- Executive Office plays a vital role in providing high-level strategic, operational and administrative support to the Chief Executive Officer. This position is central to the smooth functioning of the CEO’s office, enabling the CEO to focus on leading the organisation effectively and with impact. The ideal candidate will be proactive, exceptionally organised, discreet, and able to anticipate needs in a fast-paced and dynamic environment.
In addition to supporting the CEO directly, the Senior Officer- Executive Office will also play a key role in facilitating the CEO’s engagement with the Senior Leadership Team and the Board of Trustees. This includes contributing to strategic planning, project coordination, internal communications, and leadership governance processes.
ABOUT YOU
We are seeking a Senior Officer- Executive Office with strong experience supporting CEOs, senior leaders and Boards. You will be proactive and independent: an instinctive problem-solver with experience in designing and deploying easy-to-use systems and processes to support effective communication and project delivery within and beyond senior leadership, the Board, and wider team members.
You will support leadership to prioritise projects and tasks in a complex, fast-paced environment. This role requires sound judgement, excellent communication skills, and the ability to manage sensitive information with professionalism and confidence. You will be motivated by the mission of Girls Not Brides and dedicated to working within a diverse team.
The successful candidate must already have the right to work in the UK at the time of applying and for the duration of the contract.
Fluency in English is essential for this role.
KEY RESPONSIBILITIES
Strategic and Project Management
- Assist the CEO in tracking strategic priorities and ensuring deadlines are met.
- Support key projects or initiatives driven by the CEO and the SLT office, including special assignments or donor/stakeholder engagement for example supporting development and coordination of end child marriage Global leaders Forum.
- Provide oversight of internal and external communications requiring the CEO's input or signature.
External Engagement and Relationship Management
- Work closely with the External Engagement team to support and enhance the CEO’s external profile, including media, public appearances, keynotes, and thought leadership opportunities.
- Manage and update the CEO’s social media handles (e.g., LinkedIn, Twitter/X), in coordination with the Communications team, to reflect the strategic positioning of the organisation.
- Monitor media and public engagement metrics related to the CEO and propose content ideas aligned with organisational goals.
- Represent the CEO’s office in internal and external engagements with professionalism and confidentiality.
- Support the CEO’s participation in global forums, strategic partnerships, and high-level convenings.
Governance and Leadership Coordination
- In close collaboration with the Director of Operations and Finance, support the Board recruitment process, including conducting due diligence, managing conflict of interest declarations, and ensuring robust compliance and documentation.
- Lead the planning and coordination of induction and onboarding for new Board members, including the facilitation of any required training such as safeguarding, governance responsibilities, and organisational policies.
- Support the review and update of the organisation’s Articles of Association, working in liaison with legal counsel to ensure compliance with regulatory requirements and alignment with organisational priorities
- Liaise with SLT members to ensure the effective delivery of Board and Committee meetings, including preparing high-quality papers and presentations, maintaining records, tracking actions, and supporting timely follow-up.
- Provide executive support to the CEO, including coordinating AMT, SLT and Board meetings, minute-taking, managing follow-ups, and ensuring team-wide communication flows smoothly.
Executive Support
- Act as both a gatekeeper and gateway to the CEO, exercising sound judgment in managing access and prioritising engagements, while nurturing trusted relationships with internal and external stakeholders to ensure alignment, efficiency, and strategic connectivity.
- Ensure the CEO is well-prepared for meetings by providing timely and accurate briefings, agendas, relevant materials.
- Liaise with internal teams and external stakeholders to coordinate meetings, events, and engagements involving the CEO.
- Manage the CEO’s global travel, events and calendars.
- Manage CEO expenses and budget-related documentation and ensure accurate financial tracking for the CEO’s office.
Internal communications
- Lead on the delivery of internal communications to all team members, gathering inputs and updates from all teams and producing a regular internal staff newsletter
- Working with other teams, support the coordination and delivery of team-wide convenings and events.
PERSON SPECIFICATION
Essential experience
- A minimum of 7 years extensive professional experience in a similar role working directly with a high-performing leadership team and Board.
- Significant experience managing Board and governance processes, documentation, and communication flows.
- Strong track record in internal communications processes for diverse, multi-cultural teams.
- Advanced level in Word, Excel, PowerPoint and Outlook.
- Exceptional and demonstratable experience with or knowledge of project management tools/ software and management systems and procedures.
- Strong ability to be proactive and take initiative.
Essential skills and knowledge
- High level of professionalism, integrity and confidentiality in handling sensitive information and in compliance with GDPR.
- Exceptional interpersonal and written communication skills, with strong copyediting and an ability to write concisely for diverse audiences.
- Highly organised, with excellent time management, strong work ethic and attention to detail in order to meet deadlines.
- Strong problem-solving skills, an instinct to assist others, and the ability to work proactively and independently.
- Proven ability to work calmly and flexibly within a busy environment, multitask, and to adjust quickly when priorities change.
- Strong knowledge of UK Charity Commission guidance and requirements for non-profit Boards and governance.
Please see our website for the full job description.
Girls Not Brides is an equal opportunities employer. We embrace diversity, equal opportunity and inclusion in a serious way. We are committed to building a staff body that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
The successful candidate must already have the right to work in the UK at the time of applying and for the duration of the contract.
The closing date for this role is 23:59 GMT on 10th August 2025.
Interviews will commence on 19th and 20th August.
To apply, please click on the 'Apply now' button on the job page and submit your CV and a brief cover letter, clearly demonstrating how you meet the criteria.
We encourage all candidates to apply as soon as possible, as we may close this vacancy early if we receive a very high number of applications and won't be able to accept further submissions.
We believe in a world without child marriage, where girls and women enjoy equal status with boys and men, and can achieve their full potential.




Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Baobab Centre works as a non-residential therapeutic community with young asylum seekers and refugees and we are looking for an exceptional candidate with at least two years' experience of working in a busy office environment.
As a member of our non-residential therapeutic community you will participate in the development of meaningful relationships and social learning, constructing a holistic therapeutic environment where all relationships with all members of the community matter.
You will have experience managing a small team, including line management duties. You will be a key part of our multi-professional team and will be responsible for the administrative management of clinical files and supporting the clinical team. You will have excellent organisational and communication skills and be willing to participate in the life of the Baobab Community.
The Baobab Centre is a non-residential therapeutic community that offers support to young survivors of human rights abuses seeking refuge in the UK
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Key Responsibilities
Supporter Services
- Lead the development and delivery of the new supporter services function considering people (capability, capacity and culture), processes, tools and technologies needed to deliver outstanding customer service so new and existing supporters feel valued and connected to the ESU’s mission.
- Design and implement supporter recruitment, development and retention plans including welcome journeys and approaches for reactivating dormant supporters.
- Work closely with the Marketing team to create segmented messaging to highlight the impact and value of the ESU’s work to Alumni, Members and Volunteers in the UK.
- Oversee payment processes and supporter payment journeys on our CRM, Salesforce.
- Work with the Marketing team to design ad hoc impactful events in person and online to convene our global audience.
- Work with the Marketing team to promote our flagship events to our supporter audience to encourage attendance.
Volunteering
- Design and implement a volunteering strategy which includes automating the volunteer experience, recruiting new volunteers and promoting ESU volunteering opportunities to relevant organisations as well as current and future supporters
- Own the volunteer training programme, including reviewing and refreshing training and ensuring all volunteers are appropriately trained.
- Match volunteers to ESU competition heats and resolve queries escalated by the Supporter Engagement Coordinator.
- Form partnerships with relevant organisations to grow the ESU’s pool of volunteers.
- Work with the Education team to create a high quality volunteer experience
Skills and Experience
Essential:
- 5+ years experience working in a partnerships, supporter services, volunteering or account management role
- Demonstrable experience of having delivered successful services to a range of supporters/customers.
- Demonstrable experience of developing and delivering meaningful supporter journeys across multiple channels
- Demonstrable experience of growing and sustaining a pool of high quality volunteers through successful recruitment and development strategies
- Demonstrable experience of using a CRM (preferably Salesforce) to identify trends and drive improvements.
Desirable:
- Educated to degree level in a relevant subject such as marketing or communications
- An understanding of the nature and importance of the ESU’s charitable work and a strong commitment to increasing the reach of the organisation’s work.
- Experience of writing volunteer training programmes
- Experience working with international volunteers
- Ability to juggle multiple tasks and competing priorities within a fast-paced environment
- Experience of writing for different audiences.
- Line management experience
- Excellent data management skills and capability in Microsoft Office, Salesforce, Mailchimp Survey Monkey.
Benefits:
- Generous Company Pension
- 28 days annual leave plus 8 days Bank Holiday
- Employee assistance programme
- Group Life Assurance
- Cycle to work scheme
- Season ticket loan
- 24 Virtual GP
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Friends of Moorfields
The Friends of Moorfields is a registered charity supporting the patients and staff at Moorfields Eye Hospital, a world centre of excellence for the specialist treatment of eye diseases.
The Friends provide a range of services to support the work of the hospital – including the purchase of clinical equipment – and managing the trust’s volunteer programme.
The Position
The Volunteer Support Officer is an exciting and challenging role, responsible for assisting the Volunteer Services Manager in the recruitment, administration and support of a network 350+ volunteers throughout the trust, with a focus on Moorfields Network Sites.
The post-holder will be an all-rounder; someone who is comfortable working on their own initiative, is well organised, numerate, and who enjoys the challenges of supporting a small and friendly team. They will be supported to grow and develop in this role, through an active approach to training and development, and through a positive and empowering working environment.
Key Accountabilities
- To lead on the recruitment, administration and support the teams of Volunteers at various Moorfields Network Sites.
- To support the delivery of the ‘Telephone Support Service’
- To promote and support volunteer services in Moorfields City Road.
- Other General Duties.
No Recruitment Agencies Please
Helping to ensure that everyone who comes to Moorfields, for whatever reason, has the best possible experience.
The client requests no contact from agencies or media sales.
This is a good opportunity for anyone that is after a role with variety and wishes to expand their skills. Including generous pension, Life Assurance, Wellbeing support, additional health related support, season ticket loan, Summer Party, Christmas lunch and more!
A professional membership body is hiring for a Reception and Office Assistant to provide reception duties and general assistance with the running of the office.
Main responsibilities:
You will respond promptly to incoming calls, faxes and emails, efficiently forwarding them to the appropriate recipient. You will monitor stationary stock levels, submit and record catering orders, ensure general office duties are carried out when scheduled, process incoming and outgoing post within an agreed timeframe, ensure administration procedures and related documents are kept up-to-date, monitor office usage, manage meeting room bookings, and ensure rooms are ready for use at all times. You will also provide administrative support to the Head of Support Services where required. Support on office Health and Safety plus risk assessments.
Requirements:
- Experience providing reception duties and general administrative support
- Welcoming, friendly and clear communication skills face to face and phone
- Ability to prioritise and manage own workload and work under pressure
- Proficient in Microsoft Office
- Ideally some exposure to office Health and Safety related assessment tasks
- Experience interacting with office contractors and facilities suppliers
- After a 5 days in the office role, 8:30am – 4.30pm
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Join the British Society for Heart Failure, a mission-driven charity at an exciting stage of growth. We're building a new team and strategy to improve care for people living with heart failure across the UK.
This is a flexible and varied role in a small, fast-paced team. You’ll support events, campaigns, communications, and partnerships — making a real impact every day.
Contract: Part-time 0.6 FTE/21 hours pw. Initial one year contract with possible extension or permanent post thereafter
Flexible work pattern: 21 hours pw, spread over 2–5 days
Location: Hybrid, with twice a month London meetings
Salary: £30,000 FTE (£18,000 for 0.6 FTE)
Are you an organised, motivated, and versatile professional looking for a varied and mission-driven role?
Do you thrive in a fast-paced environment and want to make a meaningful difference?
About Us
The British Society for Heart Failure (BSH) is the leading UK charity dedicated to improving care for people living with heart failure. Our work supports education, research, collaboration, and national awareness — all aimed at improving outcomes for the nearly 1 million people in the UK living with this serious condition.
We’re at an exciting stage of growth, with a new team, a new strategy in development, and bold plans for the future. This is a great time to join us and be part of a small, ambitious, and supportive team driving real impact.
About the Role
As our Project Support Officer, you’ll play a vital role in supporting the delivery of our events, campaigns (such as our national 25in25 initiative), educational activities, and stakeholder communications.
This is a varied hybrid role offering great flexibility and the opportunity to work across multiple areas including:
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Event and webinar coordination
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Member and partner communications
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Website and content updates
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Committee and meeting administration
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General organisational support
You’ll be trusted to manage your time, contribute ideas, and help keep our operations running smoothly.
We’re Looking for Someone Who:
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Is highly organised and detail-oriented
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Has experience in admin, events, or communications roles
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Is a team player who can also work independently
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Communicates professionally and clearly
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Is adaptable, curious, and ready to get involved from day one
Bonus if you’ve worked in a charity, membership body, or health-related field - but not essential.
What We Offer:
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Flexible working across 2–5 days per week and a Flexitime Scheme
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30 days annual leave plus 3 days Christmas closure
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Hybrid model with minimal in-person time (2 days/month in London)
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Supportive team culture and a role where your input really matters
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The chance to contribute to a mission that improves lives
Ready to Apply? Be part of something meaningful.
Timeline:
Closing date: 15 August 2025
Shortlisting: 20 August 2025
Task Preparation: 26 August to 1st September 2025
Interviews: 2 September 2025
Feel free to share or tag someone who might be a great fit.
#CharityJobs #ProjectSupport #HeartFailureAwareness #HybridJobs #FlexibleWorking #Careers #Recruitment #Marketing #Events
The client requests no contact from agencies or media sales.
Why work for us?
This role is dynamic and challenging, offering a chance to leverage your technical expertise in a way that makes a real difference. You'll be at the forefront of our IT ServiceDesk, ensuring seamless and efficient use of O365 across the organization.
It’s an excellent move for your career development. You’ll have the opportunity to work with a diverse team, solve complex problems, and contribute to impactful projects. The role is crucial for our mission, as your work will directly support our efforts to tackle global poverty and social injustice. Your contributions will help ensure that our systems are robust, our staff empowered, and our operations running smoothly.
If you’re passionate about technology and looking to take your career to the next level while making a meaningful impact, this is the role for you!
At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact.
About you
The candidate should possess a strong technical background with extensive hands-on experience in managing and supporting Office 365 environments. They should be proficient in troubleshooting and resolving issues related to Office 365 applications, including Exchange, SharePoint, Active Directory, Teams and the use of an IT Ticketing System. Additionally, familiarity with hardware support and the ability to manage and maintain Windows operating systems is crucial.
We are also looking for someone with excellent communication skills, both written and verbal, as they will need to interact with various stakeholders and provide clear, concise support. A proactive approach to problem-solving and the ability to work independently and as part of a team are also essential qualities for this role.
By focusing on these key attributes, we can ensure that we find the right individual who will thrive in this position and contribute positively to our team.
About the role
The role will work with the business, senior management, peers and vendors to support O365 applications, knowledge management using the SharePoint platform and general support in the full range of IT computer problems and queries, install and configure computer systems, diagnose hardware/software faults and solve technical application problems, either in person or via remote connections.
It is therefore essential that applicant is aware this role requires wide range of O365, systems and network skill set to deliver a first-class support service and ensure IT Support runs within agreed SLA’s.
The main areas of responsibility will be:
· O365 Apps
· SharePoint and Teams administration and support
· Azure and Active Directory maintenance
· Service Desk and General IT support
· Cyber awareness and action
· Documentation and Governance
· Automated deployment of software applications, security patch management and end-point
configuration.
· Business system implementations
About CARE
CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places. We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.
Safeguarding
CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.
Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:
- satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here).In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
- appropriate criminal record checks (including a Bridger check, link here).
By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.
Equality and Diversity
We are committed to Equality and value Diversity.
We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to our HR team. We also encourage people from Black, Asian or Minority Ethnic (BAME) backgrounds or LGBT+ to apply for roles at CARE International UK.
Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK
Closing date: 22/08/2025
Interview date: 01/09/2025
THE ANGLICAN COMMUNION OFFICE (ACO) IS RECRUITING FOR AN OPERATIONS OFFICER
The successful candidate will work closely with our Admin and Logistics Director, across a wide range of tasks and projects including;
· providing administrative support for meetings of the Instruments of Communion and other Inter-Anglican bodies
· supporting travel and logistics arrangements, acting as lead contact with the ACO’s travel agents
· providing support to the IT Project Manager & Technical Consultant assisting staff with IT queries
· providing support to the Facilities Manager, assisting with guesthouse bookings, procurement and health and safety requirements
The Operations Officer will support a diverse portfolio of projects, you’ll also liaise with different departments at the ACO, Anglican commissions, networks and partners around the world.
The Anglican Communion Office (ACO) is the official Secretariat of the Anglican Communion, a worldwide network of Anglican churches, in over 165 countries. The ACO exists to serve the life of the Anglican Communion through several key priorities. The ACO delivers global Anglican meetings including the Lambeth Conference, the Anglican Consultative Council and the Primates Meeting. It convenes a number of inter-Anglican and ecumenical dialogues. It engages Anglicans in global conversations and supports Anglican advocacy, locally and globally. The ACO also has a permanent representative at the United Nations.
The client requests no contact from agencies or media sales.
Ready to take on a varied, people-focused role where your work supports a meaningful cause?
This is a great opportunity to join a purpose-led charity as their Part Time Facilities and Office Assistant, supporting the smooth and effective operation of a busy and welcoming office environment.
This role would suit someone who enjoys variety, takes pride in being a reliable point of contact, and brings energy, structure, and a proactive approach to everything they do.
If you have previous experience in an office-based position - particularly within a charity or non-profit setting - this could be the role for you!
Role: Part Time Facilities and Office Assistant
Organisation Type: Charity
Salary/Rate: £27,615 pro rata
Working Arrangements: Fully on-site, Monday, Tuesday Wednesday - 8:30am – 4:30pm
Location: On-site (London)
Employment Type: 5-month Fixed Term Contract
Closing Date: CVs are being reviewed on a rolling basis – early applications encouraged for an immediate start!
The Role:
As a Facilities and Office Assistant you’ll play a central part in ensuring the office runs smoothly and is a welcoming, well-equipped environment for staff and visitors. This is a varied, hands-on position that spans everything from managing supplies and post to supporting health and safety processes and working closely with external contractors.
Your responsibilities will include:
- Acting as the first point of contact for office visitors, providing a warm and professional welcome.
- Coordinating post, deliveries, contractor access, and ensuring communal spaces are well-maintained.
- Organising and maintaining storage areas and assisting with archive review projects.
- Monitoring and ordering office and kitchen supplies and ensuring first aid kits are up to date.
- Supporting office health and safety procedures, including fire drills and maintaining compliance records.
- Delivering facilities inductions for new team members.
- Managing (non-IT) equipment inventories for hybrid and home-based staff.
- Keeping office noticeboards and internal communications up to date.
- Providing general administrative support, including inbox management, invoice processing, and contributing to sustainability initiatives.
- Assisting with property-related tasks, such as logging repairs, obtaining quotes, and liaising with contractors.
- Supporting the management of cleaning and security contracts.
- Clearly documenting your workload to ensure smooth handovers on non-working days.
About You:
- You’re a calm, capable all-rounder who thrives in a support-focused role and enjoys helping everything run smoothly behind the scenes.
- Previous experience in an office-based role, ideally within a charity or non-profit organisation.
- Friendly and approachable, with excellent customer service and communication skills.
- Highly organised and detail-oriented, with the ability to keep others informed and updated.
- Able to handle interruptions and multitask without losing focus or quality.
- Confident solving problems and using your initiative to improve systems or processes.
- Comfortable using Microsoft 365 applications, especially Word and Excel.
- Experience coordinating basic facilities or property-related repairs
- Passionate about contributing to a meaningful organisation and supporting others.
Why Apply?
If you're looking for a part-time role that combines practical day-to-day responsibility with purpose and people-focus, this could be a perfect fit. This 5-month fixed-term role offers the chance to join a supportive team, use your skills meaningfully, and make a tangible impact every day.
Interested?
Apply now to be part of a charity that values your contribution where no two days are the same!
To apply for the this role, please reply by uploading your CV quoting reference 82118SOH and we will be in touch with further information.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.