Office support jobs in West london, greater london

About CoppaFeel!

CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.

We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.

Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.

The Role

CoppaFeel! is looking for a Senior Healthcare Engagement Manager to oversee the production of high-quality health information and resources and lead on CoppaFeel!’s healthcare engagement work.

The Senior Healthcare Engagement Manager will sit within the CoppaFeel! Education Department and will work closely with the Head of Services and Health Information & Services Manager.

The Senior Healthcare Engagement Manager will be responsible for leading our work in the health engagement space. They will play a key role in supporting the strategic direction of this work and provide insight and sector knowledge to support decision making within the leadership team. This will involve building strong relationships with clinicians and healthcare stakeholders, enhancing CoppaFeel!’s role in the healthcare sector.

The Senior Healthcare Engagement Manager will have oversight of the production of our health information and resource portfolio. This role ensures that all health resources are accessible, impactful, and trusted, meeting the highest standards, including those required by the Patient Information Forum Tick Accreditation.

This is a hybrid role, with the expectation that you will attend the London office 2 days per week. You will also be required to attend the office for quarterly team meetings, department meetings and in person training, we will provide plenty of notice for when you are required to be in for these purposes.

Duties and Responsibilities

Health Engagement

• Work closely with the Head of Services to set the strategy for CoppaFeel!’s work in the healthcare space.
• Provide vision and direction to support departmental growth in healthcare engagement, ensuring alignment with overall organisational goals.
• Drive the development of new and existing strategic initiatives to engage healthcare professionals, ensuring messaging remains relevant, builds credibility and reflects developments in breast cancer in the healthcare space.
• Work closely with the Senior Policy & Influencing Manager to strengthen links between influencing and the delivery of health engagement initiatives.
• Work closely with the Senior Programmes Manager to support the development of regional engagement work and the development of relationships across Cancer Alliances.
• Work collaboratively internally and externally to understand the needs of different healthcare audiences and work with teams across the organisation to develop engagement initiatives that increase knowledge and confidence of breast cancer in younger people.
• Establish and maintain relationships with key clinicians and expert stakeholders to enhance CoppaFeel!’s presence within the healthcare space.
• Lead on the design and delivery of training for healthcare professionals encouraging the integration of CoppaFeel!’s resources into their practice.
• Lead and manage CoppaFeel!’s Medical Advisory Group, ensuring it evolves in line with organisational needs.

Health Information

• Work with the Head of Services to set strategic direction in relation to resources, health information content and the production process.
• Provide expert advice and guidance at both strategic and operational levels on best practice approaches to delivering high quality health information and resources, with a focus on optimising reach and impact.
• Hold responsibility for the continued accurate and consistent development of the charity's Health Information provision.
• Oversee the creation and dissemination of high-quality health information, ensuring it is accessible, accurate, and meets accreditation standards required by the Patient Information Forum.
• Provide direction to the Health Information and Services Manager in development and delivery of a portfolio of materials, resources and reminder services.

Strategy & Management

• Support initiatives to ensure that CoppaFeel! Staff are knowledgeable and up to date with issues around breast cancer in younger people.
• Design and deliver internal Health Information team training across the organisation.
• Line manage the Health Information & Services Manager and the Health & Services Executive, offering guidance, support, and opportunities for professional growth and development.
• Represent CoppaFeel! in media opportunities where appropriate to communicate key health messaging.
• Work with the Impact & Evaluation manager to ensure robust monitoring and evaluation frameworks are in place to track the effectiveness and impact of our work.
• Collaborate with the Senior Engagement & Inclusion Manager to ensure that all health information and engagement strategies are inclusive, accessible, and representative of diverse communities.
• Manage departmental budgets ensuring efficient use of resources and supporting and informing phasing and re-forecasting.
• Support the development and implementation of operational plans. Ensuring that projects are tightly managed and delivered on time and within budget

Skills, Experience and Qualifications

Essential

• Extensive experience leading the delivery of health engagement initiatives.
• Proven experience in the design and delivery of education and training for healthcare professionals.
• Awareness of clinical policy and practice changes influencing health care practice and delivery.
• Knowledge of Healthcare professional culture, NHS systems, primary care settings, and breast cancer services.
• Proven experience in developing and writing health information and applying health literacy best practices.
• Strong ability to understand medical information and how this can be translated into clear, accessible messaging.
• Experience managing health information production processes, ensuring accuracy and accessibility.
• Experience managing multiple projects with the ability to oversee competing priorities and deadlines.
• Experience managing budgets.
• Previous experience line managing a small team, with a focus on team development.
• Outstanding collaboration skills with both external and internal stakeholders and ability to manage relationships with confidence.
• Strong organisational skills, with the ability to balance competing priorities and deliver high-quality outcomes.
• Understanding of EDI principles in service delivery.

Desirable

• Awareness of developments in the clinical research space and how this might influence healthcare practice.
• Strategic planning experience in the health or charity sector.
• Experience representing organisations in media or public communications, or a willingness to be trained.

Application information

Applications will close at 9am on the 13th April, with the aim to commence the first round of interviews on 16th April.

Applications will be reviewed as they are submitted so we encourage early application. CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date.

Main benefits, Terms & Conditions

Annual leave entitlement: 22 days, plus office closure at Christmas, a day off on our Founders birthday, and a day off for your birthday.

• Employee Assistance Programme

• Health Cash Plan; cash back on everyday health expenses, as well as a GP advice line and access to PerkBox.

• Access to Self Space training and 1:1 therapy

• Core working hours of 10am to 4pm

• Flex Friday; every other Friday off, offering the time to recharge and ensuring work life balance, while remaining available in case of emergencies

All annual leave and benefits are pro-rata'd for part time employees.

Equality, Diversity, and Inclusion

At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.

We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.

While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.

We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.

Head of marketing strategy and audiences

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

About the Role

Sense is looking for an ambitious and insight-driven Head of Marketing Strategy & Audiences to help shape the future of our marketing and supporter engagement. This is a pivotal leadership role at an exciting time, as we deliver our new organisational strategy and strengthen how we connect with, understand and grow our audiences. This role is full time, based at our King’s Cross office in London, with hybrid working in place. The successful candidate will work 2–3 days per week on site and meeting donors, with the remainder worked remotely.

You will lead the development of a bold, organisation-wide marketing strategy, focused on bringing together audience insight, data and creativity to drive long-term growth and maximise impact for disabled people with complex needs.

Key Responsibilities

• Develop and deliver a clear, ambitious marketing strategy aligned to organisational goals.
• Lead on audience insight, segmentation and analysis to improve targeting, acquisition and retention.
• Create and embed effective supporter journeys, including stewardship and cross-sell strategies.
• Work collaboratively across a complex organisation to align marketing activity and maximise income.
• Use data and insight to track performance, inform decision-making and drive continuous improvement.
• Influence senior stakeholders and champion a strategic, insight-led approach to marketing.
• Ensure all activity aligns with regulatory requirements and best practice.

What we’re looking for

• Proven experience developing and delivering marketing strategies in a complex organisation.
• Strong background in audience insight, segmentation and data-led decision making.
• Experience driving supporter/customer growth, engagement and lifetime value.
• Confident working with senior stakeholders and influencing at all levels.
• A collaborative, forward-thinking leader who can drive change and innovation.
• Strong analytical skills, with experience in tools such as Power BI, CRM systems (ideally MS Dynamics), and performance tracking.
• Excellent communication skills, with the ability to turn insight into clear, compelling strategy.

About Sense

We believe that every disabled person should have the opportunity to connect with others and be included in the world. We use our knowledge and expertise to deliver personalised, creative and flexible support at every stage of life. Sense is proud to be a disability confident leader.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.We would recommend that you read the candidate guidelines, job description and person specification (found at the base of this advert) before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. 

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

An established professional membership organisation is looking for a Senior Services Coordinator to support the delivery and development of a portfolio of member services. This role offers the opportunity to combine service management, stakeholder engagement and business development while leading a small team of two.

This role offers a hybrid working arrangement of  3 days in the office and 2 days working from home.

The Role

Working closely with the Head of Services, you will oversee the day-to-day delivery of a portfolio of services provided to members and partner organisations, ensuring they operate efficiently, deliver value and continue to evolve to meet member needs. You will also support the development of new services and partnerships that generate income and enhance the organisation’s offering.

Key Responsibilities

• Manage the day-to-day delivery of a portfolio of membership services and programmes.
• Lead and support a small team, overseeing performance, workload and development.
• Monitor service performance, risks and compliance, ensuring appropriate processes and controls are in place.
• Investigate and respond to service-related enquiries or complaints.
• Conduct research to understand member needs and identify opportunities to improve services.
• Support the development of new products, services and partnerships.
• Assist with projects to implement new services, working with internal teams such as IT, finance and project management.
• Build strong relationships with internal teams, members and external partners.

About You

You will be an organised and proactive professional with strong administration, customer service and stakeholder management skills. You will enjoy improving services, identifying opportunities and working collaboratively across teams.

You will need to demonstrate:

• Excellent organisational and administration skills with strong attention to detail
• Experience delivering or managing services, programmes or projects
• Strong customer service and stakeholder engagement skills
• Experience researching, analysing information and making recommendations
• Confidence managing multiple priorities, improving processes and handling difficult situations
• Experience leading or supporting a small team
• Strong written and verbal communication skills
• Good attention to detail
• Good IT skills including MS Office, mainly Excel

Experience working within membership organisations, professional bodies or regulated environments would be beneficial but is not essential.

Why Apply?

This is a great opportunity to join a respected organisation where you can shape services, develop partnerships and make a real impact on member experience while gaining exposure to service development and strategic projects.
 
 Please apply with your CV today and a member of the TPP team will be in touch with you if your experience meets the requirements of the role.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

At Humanists UK, our dream is of a tolerant world where rational thinking and kindness prevail. Our dedicated staff of 35 and hundreds of volunteers work hard to achieve this aim and we now have a vacancy for a Head of Communications & Marketing.

Is this the right position for you?

We’re looking for a Head of Communications & Marketing to advance greater public understanding of humanism by reaching new and growing audiences. The role also comes with strategic responsibility for improving brand awareness and driving sales for key products and brands, including Humanist Ceremonies (non-religious weddings, funerals, and naming ceremonies), the award-winning New Humanist magazine (est. 1885), podcasts, books, and a nationwide programme of prestige events and festivals.

This is a senior role with real scope. You will lead our communications team across print, digital, events, and marketing, and make sure what we put out is clear, compelling, consistent, and rooted in our purpose. As well as marketing, this role has responsibility for content, including for our website and social media channels, making sure these are updated with high-quality, accessible, engaging, and well-optimised educational and brand-building materials pitched at a range of target audiences.

This role is about leadership as much as delivery. You’ll be responsible for maintaining a clear organisational communications grid, and for working closely with colleagues across the organisation, particularly the Head of Press & Campaign Communications and the Head of Fundraising, to make sure our messaging, brand, and tone are joined up and effective.

You will be at your best when working to ambitious but achievable KPIs and making strategic decisions on the basis of evidence, including open and clickthrough rates, A/B testing, site behaviour and visit numbers, sales conversions, surveys, and feedback.

If you are ready to take a step up in your career this role could be a perfect opportunity. If you don't have experience at this level already you will need to be able to showcase to us – both at interview, and in your application – that you have significant experience of decision-making for communications or marketing in a complex organisation. You’ll also need to convince us of your ability to balance leading on strategy with hands-on problem-solving. You’ll be comfortable setting priorities, making judgement calls, and giving clear direction to your direct reports, while also collaborating well across departments and supporting less experienced staff to do their best work. We’re looking for someone who can think long-term, but who also cares about the details and the day-to-day reality of getting communications right.

Head to our website and apply there. Applications must be submitted by 17:00 14 April, 2026.

Shortlisting and interviews

Candidates short-listed for interview will be notified by 17:00 on 22 April 2026. Interviews for shortlisted candidates will be held during the week of 27 April 2026 at our offices at 3 Waterhouse Square, London, EC1N 2SW.

If you have any questions about the post, please feel free to contact the hiring manager, Liam Whitton, by email - he will be very happy to talk more about the role with you.

If there is anything that would help you bring your best self to the interview, please let us know.

Cystic Fibrosis Trust is the only UK-wide charity dedicated to uniting for a life unlimited for everyone affected by cystic fibrosis. We're working towards a brighter future for everyone with cystic fibrosis (CF) by funding cutting-edge research, driving up standards of care and supporting people with the condition and their loved ones every step of the way.
 
Are you a major donor fundraiser looking to take the next step in your career? Join a flexible, supportive and impact-driven organisation making a real difference for people with cystic fibrosis. We’re seeking a skilled high-value fundraiser to help deliver our major donor programme for 12 months to cover maternity leave arrangements in the team. The role comes with the opportunity to line manage one direct report. 
 
This is a key role in our Philanthropy and Corporate Partnerships team to help achieve its plans for growth and the key responsibilities include:

• Growing income through your own portfolio of high-net-worth individuals, cultivating new relationships and stewarding existing supporters.
• Supporting the delivery of the major donor fundraising strategy to raise substantial donations in line with agreed income targets.
• Providing excellent donor stewardship by crafting high-quality proposals, coordinating high-value events and shaping supporter communications.
• Exploring new ways to engage donors, for example by helping to launch our new Giving Circle. 
• Collaborating with colleagues across the Trust to maximise opportunities for donor engagement.

 
To succeed, you’ll bring experience of securing major gifts, a strong track record in high-value fundraising, familiarity with donor databases/CRM and ideally experience of supporting the delivery of a major donor strategy. 
 
This is a UK based role and offers a flexible location; however, if London office-based, a minimum of 40% working hours per week in the office is required. If home-based (within the UK), travel to London office will be required in line with business need, this will be on a regular basis and so applicants will need to be within reasonable travelling distance of London.
 
We offer a range of benefits including flexible working, 30 days annual leave plus recognised bank holidays (this will be pro-rata for part time staff), contributory pension scheme, healthcare cash plan, discounted shopping clubs, free and coffee in the office, employee assistance programme and opportunities for learning and development.
 
Please note you will need to have the right to work in the UK before starting work with us and we will check this. We do not hold a Home Office Sponsorship Licence and therefore cannot offer visa sponsorship for our roles.
 
Closing date and interview date
 
Closing date for completed applications 23:59 on Monday 13 April 2026
 
Interviews are expected week commencing 20 April 2026 
 
We reserve the right to bring forward or extend the closing date if necessary. Therefore, if you are interested in this role, please submit your application as early as possible.
 
How to apply
 
Please read the job description attached to the next page, when clicking apply, for more information on the role.
 
To apply, select ‘Apply Now’ and complete our application form and attach your up to date CV.
 
Our commitment to an inclusive workplace
 
Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis; people who identify as being from an ethnic minority group, as LGBTQ and people with disabilities.
 
It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.
 
No media or agencies please.
 
REF-227 620

Senior Service Charge Officer – Managing Agent

We are seeking an experienced service charge professional to manage complex portfolios, ensuring accurate reconciliation, compliance and transparent cost recovery.

Position: Senior Service Charge Officer – Managing Agent
Salary: £42,149 to £46,410 per annum (London weighting, depending on experience)
Location: Stratford, London with hybrid working (20% to 40% office based)
Hours: Full time
Contract: Permanent
Closing Date: 17 April 2026
Interview Date: 27 April 2026 (including Excel assessment)

About the role

This is a key role within a busy service charge team, focused on delivering accurate and compliant service charge management across a large and varied portfolio.

Key responsibilities include:

• Calculate and manage service charge estimates and final accounts
• Take ownership of end-to-end reconciliation processes
• Identify and resolve variances and unrecoverable costs with clear rationale
• Support delivery across a large portfolio covering approximately 100,000 homes
• Work closely with internal teams to ensure accurate cost allocation and future planning
• Handle complex queries and complaints within agreed service levels
• Provide expert guidance on service charges, lease interpretation and legislation
• Attend resident meetings and present service charge information
• Support preparation of tribunal cases and attend where required
• Manage statutory notices and support audit activity

About you

You will bring strong analytical skills and experience working with service charges or similar complex financial structures.

Essential skills and experience include:

• Experience in service charges, housing, property, finance, utilities, energy or similar sectors
• Strong reconciliation, cost analysis and data handling experience
• Ability to manage large portfolios and high value budgets
• Knowledge of apportionment, recovery and service charge processes
• Understanding of relevant legislation and lease interpretation
• Confidence working with large datasets and Excel including lookups and pivot tables
• Strong attention to detail and problem solving skills

About the organisation

This organisation is one of the UK’s leading housing providers, supporting hundreds of thousands of residents across multiple regions. With a strong social purpose, they are committed to providing high quality homes and creating thriving communities.

They place people at the heart of everything they do and are committed to building an inclusive workplace where everyone can contribute and succeed.

Other roles you may have experience of could include; Service Charge Analyst, Service Charge Accountant, Leasehold Officer, Finance Analyst, Property Accountant, Billing Analyst, Housing Finance Officer, Revenue Analyst

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Are you passionate about children’s safety and have the skills and experience to excel in this role and help reclaim the internet for young people? We would love to hear from you!

Breck Foundation

Breck Foundation is at the forefront of efforts to safeguard children and young people online. Our organisation was founded in 2014 in response to the tragic loss of Breck Bednar, a 14-year-old boy who was groomed and murdered by someone he met online. Our work aims to prevent this from ever happening again. Our work saves lives.  We reach thousands of children and young people in schools and other community settings with Breck's story every year. Our talks and educational materials fill a gap in the current UK curriculum that otherwise leaves children vulnerable to online grooming and exploitation.

With 98% of young people now active internet users, current and future generations grow up having to navigate new and evolving digital dangers. We are committed to making the internet a place where children can live, play and thrive in safety. We are helping young people reclaim the internet.

The Role

We are looking for an experienced Trusts and Grants Fundraiser to support the work of the Breck Foundation on a freelance basis.

This role is offered for approximately two days per week, providing flexibility alongside the opportunity to make a meaningful contribution to the development of our fundraising function.

If you are highly organised, detail-oriented, and confident managing competing deadlines - and motivated by making a real difference in keeping young people safe online - this could be an excellent opportunity.

Working closely with the CEO, you will play a key role in shaping and delivering our trusts and grants activity. The focus of the role will be on researching opportunities, developing a strong funding pipeline, and writing high-quality, compelling applications that clearly communicate our impact and vision.

This is a collaborative role, with the CEO leading on overall fundraising strategy and funder relationships. You will support the delivery of that strategy through bid writing, pipeline development, and contributing insight into funding opportunities and direction.

There is genuine potential for this role to grow over time, as part of our longer-term ambition to expand and strengthen a wider income generation function.

About you:

We are looking for someone who:

• Is motivated by purpose-driven work and wants to make a meaningful difference to the lives of young people and families
• Is proactive, self-motivated, and confident working independently in a freelance capacity
• Enjoys problem-solving and managing a varied workload
• Has strong attention to detail and excellent persuasive writing skills
• Has experience securing income from trusts and foundations
• Shares our commitment to safeguarding and online safety education

If this sounds like you, we would love to hear from you!

This is a rewarding opportunity to contribute to a charity with growing national reach and impact. Your work will directly support the delivery of life-saving education, innovative projects, and partnerships with schools, industry, and safeguarding professionals.

If you have a strong track record of securing income from trusts and foundations, along with the initiative, enthusiasm, and passion to support our mission, we encourage you to apply.

Key Responsibilities

• Work closely with the CEO to plan and prioritise trusts and grants activity, ensuring a focused and strategic pipeline of funding opportunities
• Research and identify suitable trust and grant funders aligned with the Foundation’s work and funding needs
• Write high-quality, compelling funding applications and proposals that clearly communicate impact, need, and outcomes
• Develop tailored content for applications, including adapting core messaging, case for support material, and project information
• Support the development and refinement of a clear and compelling Case for Support, working with colleagues to gather relevant data and stories
• Maintain and manage a pipeline of prospects, tracking application deadlines and progress
• Provide regular, concise updates to the CEO on pipeline activity, submitted bids, and upcoming opportunities
• Collaborate with the wider team to gather information required for strong applications (e.g. budgets, project plans, impact data)
• Ensure accurate record-keeping of applications and funder interactions on the CRM system, in line with GDPR requirements

Experiences:

• Proven experience in trusts and grants fundraising, or a similar income generation role
• Experience of working towards income targets and managing relationships with a range of stakeholders
• Demonstrable success in researching, writing, and securing funding through high-quality applications and proposals
• Experience of developing project budgets and presenting financial information to funders
• Experience of using a CRM system to manage pipelines, analyse data, and report on activity
• Experience of presenting to or engaging different audiences (desirable)
• A track record of securing high-value grants from trusts and foundations (desirable)

Knowledge, Skills and Abilities:

• Strong understanding of effective supporter care, stewardship, and relationship management
• A genuine interest in online safety and safeguarding, with a commitment to the mission of the Breck Foundation
• Excellent written communication skills, with the ability to produce compelling, persuasive funding applications tailored to different audiences
• Strong interpersonal skills, with the ability to build relationships with funders, partners, and colleagues with professionalism and sensitivity
• High attention to detail, with the ability to maintain accurate records and deliver work to a high standard
• Excellent organisational and time management skills, with the ability to manage competing priorities and meet deadlines in a freelance capacity
• Confident in interpreting budgets, tracking income, and presenting financial information clearly
• Good IT skills, including experience with Microsoft Office and CRM systems
• Ability to work independently, using initiative to identify opportunities and solve problems
• A collaborative approach, with the ability to work effectively alongside a small, dedicated team
• Self-motivated, proactive, and driven to achieve results

Job Title: Senior Customer Services Advisor
Area of operation: Resident Services
Salary: £38,022 per annum
Hours: 37.5 hours per week
Responsible to: Assistant Director of Customer Services
Pension entitlement: Company Stakeholder Scheme
Annual leave entitlement: 30 days per annum
Place of work: Based at English Rural’s Surrey office in Lower Eashing

About English Rural:

English Rural Housing Association is a leading national rural specialist working to provide affordable homes in small villages for local people.  We own and manage around 1,600 affordable properties, spread amongst 160 villages, and have a development programme of around 200 more homes.

About the role:

Are you looking for an exciting opportunity to join our customer services team and deliver exceptional services to residents? We are currently seeking a Senior Customer Services Advisor to join the team and help us embed a culture of customer excellence through our dedicated customer contact hub. As part of this role, you will work alongside technical and housing specialists to offer first-line responses to resident enquiries. In addition, you will support the Customer Services Manager in supervising and advising a team of Customer Services Advisors. This is an excellent opportunity to make a real impact in the lives of our residents while developing your career.

About you:

Are you an experienced customer services professional, ideally with a background in housing associations or property-related environments? We are looking for someone with excellent communication and interpersonal skills, who can work collaboratively and effectively in a fast-paced environment. As the Senior Customer Services Advisor, you will need to have strong administrative and organisational skills to deliver day-to-day operational activities, with supervisory experience being desirable. An understanding of property maintenance and tenancy management, along with knowledge of rural communities, is essential to succeed in this role. We are seeking a candidate who is driven to achieve excellent customer service standards and is passionate about making a positive impact on our residents’ lives. If this sounds like you, we would love to hear from you!

Please advise if there are any restrictions to your residency in the UK that might affect your right to take up employment in the UK.

Closing Date: 12pm on Monday 20th April
Interviews: Friday 24th April (in Lower Eashing)

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

English Rural Housing Association is committed to equal opportunities and values diversity in its workforce.

No agencies please.

Our client is the UK's only theatre company and participatory arts charity focused on addiction. This charity develops, nurtures and produces new writing and performances connected to substance misuse, touring to off-West End venues, festivals, treatment facilities and other civic spaces. Alongside its productions, they run weekly participatory workshops and delivers drama, dance and creative writing taster sessions in treatment facilities, using creativity to support confidence, self-esteem and lasting positive change in people's lives. Our client is recruiting a Senior Development Manager, and Prospectus is leading the search.

Senior Development Manager

Full time, 40 hours per week (open to part time, flexible working and job share)

Hybrid working (at least 50% office based in E1 5HU)

£40,000–£45,000 per annum

This is a newly created role, which will help take the charity's fundraising to the next level. The new Senior Development Manager will grow existing income (trusts, foundations and statutory) and develop newer income streams (individual giving and corporate partnerships). Supported by the charity's Artistic Director/CEO and an expert Development Subcommittee, the Senior Development Manager will lead on the development and delivery of the fundraising strategy, securing five- and six-figure gifts and working towards an ambition to raise around £300,000 per year within the first two years. The role also includes oversight of regular supporter communications (including a monthly newsletter) and the use of tools such as Salesforce and Mailchimp, while keeping up to date with fundraising compliance, policy and sector trends.

To be successful, you will bring substantial experience of delivering significant fundraising targets, ideally in the arts or cultural, or social welfare sectors, and a strong track record of generating income from a mix of the income streams mentioned above. Applications are welcomed from fundraisers ready to step into their first senior leadership role; however, you will have the confidence to design and implement an ambitious fundraising strategy. Crucially, you will be an excellent communicator and relationship-builder, organised and detail-focused, comfortable managing pipelines and budgets, and motivated by the power of the arts with social inclusion at its core. Our client is also keen to hear from candidates who are willing to support marketing and promotional activity (experience welcome but not essential).

How to Apply

At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have a disability and require reasonable adjustments to any part of the process, please contact Femke Vorstman at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support you throughout the process, so we look forward to hearing from you.

To apply, please submit your CV and cover letter (maximum 2 sides of A4). Prospectus will be in touch and if your experience is suitable, will arrange an initial meeting to brief you on the role. You'll then have all the information you need to make changes to your application if needed and formally apply. We look forward to connecting with you soon.

Please note that applications will be reviewed, and interviews arranged (two rounds), on a rolling basis, so please apply as soon as possible. 

The Kensington + Chelsea Foundation is an independent local charity which was founded in 2008 to tackle the key inequalities in our community. While our borough is often associated with wealth and affluence, it also has areas of severe deprivation. Nearly one third of children in K+C are eligible for Free School Meals, life expectancy between residents from different wards varies by nearly two decades, and in-work poverty has increased by 46% since 2020.

Our vision is of a borough where all residents have the opportunity to live happy, healthy, fulfilled lives. To achieve this vision, we identify and fund impactful local projects which improve the lives and life chances of our most vulnerable and disadvantaged residents. Alongside this longer-term work, we also play a key role in responding to emergencies in our community, such as the tragedy at Grenfell Tower and the Covid-19 pandemic. The K+C Foundation is now in an exciting phase of growth, and we want to increase our profile, our income and, most importantly, our impact.

The Community Engagement + Grants Officer plays a key role in our grants team which is  responsible for all aspects of our grantmaking, as well as actively building long-lasting relationships with the local voluntary sector and wider community. The grants team members are our experts in local needs and in the effectiveness of our charity partners in responding to them. In recent years, we have adopted a participatory approach for distributing our larger funds, which means decisions around funding are delegated to panels of local residents who have lived experience of the issues we are trying to tackle. 

The Community Engagement + Grants Officer supports the Senior Grant Manager with the delivery of all of our larger grant rounds, as well as managing our small grants programme and donor-led grants. It is a busy and varied role, with opportunities to develop your skills and experience in a small and supportive team. 

 

We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.

Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger. No challenge is too big. With you we can do it. Join us.

We are looking for a Partnerships Officer to join our busy and ambitious Corporate Partnerships team.  You will help build and grow meaningful relationships with businesses that support our mission to tackle hunger. You will manage a portfolio of small to medium-sized corporate partners, providing excellent stewardship to maximise fundraising, deepen engagement and ensure partnerships continue to grow in value and impact.

You will also support the development of key strategic partnerships and contribute to the delivery of high-profile campaigns with the hospitality and restaurant sector. Alongside this, you will help identify and cultivate new corporate supporters through prospect research, proposals and outreach, working collaboratively across the organisation to strengthen partnerships and generate sustainable income for our work.

You will be joining our Partnerships team at an exciting time as we continue to deliver against our outcome focused strategy, which puts partnership at the heart of all that we do. The right candidate will be a self-starter, with excellent written and verbal communications skills, who is highly motivated and passionate about ending world hunger.  For more detailed information on the roles, please download the attached pdf Job description.

Closing Date: 19-April-2026 23:30 Interview Date: w/c 27 April 2026

Please read the following carefully before making your application:

Then all you need to do is send your CV and write a covering letter explaining why you want the job and how your skills and experience make you the right person for the role. Please specify in the application which role you are applying for.

• For further information on pay and employee benefits please visit our careers page on our website
• As a UK based position, candidates must have the right to work in the UK
• We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
• Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
• If you experience any technical difficulties in submitting your application, please contact the CharityJob helpdesk

Job Title: Two Part Time Wellbeing Project Co-ordinators

Salary: £27,527 - £30,831 per annum + 6% pension (pro rata)

Hours: Part-time (2 or 4 days/week, 14.4 or 28.8 hours/week)

Holiday: 25 days plus bank holidays per annum (pro rata)

Based at: Bridge Community Hut, Tewkesbury Road, N15 6SE

Contract: 2 years Fixed term contract (possible extension)

Closing date: 10 April 2026, 12 noon

Interviews: w/c 13 April 2026

Do you have a proven track record of engaging people from diverse communities in inclusive, community-based programmes? Do you have the skills and confidence to lead a weekly community café (including cooking), recruit and support volunteers, and build trust so residents feel welcomed, valued and empowered?

We are recruiting two part-time Wellbeing Project Coordinators to deliver integrated community programmes at the Bridge Community Hut. This includes the Community Café and weekly cooking sessions, a community belonging and cultural programme, and an inclusive physical activity programme for children, young people, adults and older residents.

The two roles will work collaboratively, with:

· One role focusing on community café and cooking activities, including planning menus and delivering weekly healthy cooking sessions

· One role focusing on inclusive physical activity, supporting and coordinating accessible sessions

Both roles involve coordinating and delivering community-based activities and helping to create a welcoming, inclusive and well-managed environment where residents feel safe and encouraged to participate.

You must be able to engage residents, support volunteers, and contribute to a varied weekly programme of activities.

This is an in-person role based at the Bridge Community Hut, delivered across weekdays and Saturdays, with occasional evenings.

This is a unique opportunity to join a community-focused organisation committed to inclusion, collaboration and learning.

To apply, please email or post your CV with contact details of two referees, a supporting statement demonstrating how you meet the requirements set out in the Person Specification and completed equal opportunities monitoring form to admin(AT)bridgerenwaltrust(DOT)org(DOT)uk or send by post to The Bridge Renewal Trust, Laurels Healthy Living Centre, 256 St Ann's Road, London, N15 5AZ.

For a full job description, please visit www(DOT)bridgerenewaltrust(DOT)org(DOT)uk or email admin(AT)bridgerenewaltrust(DOT)org(DOT)uk

Company registration No: 06949568, Registered Charity No: 1131941

Reporting to: Community & Challenge Events Manager

Hours: Full time, Monday to Friday, normal office hours are 9:00 to 5:00, 37.5 hours per week.  Flexibility is available around start and finish times

Location: Hybrid working – Minimum 40% of working time to be spent in the office based in Welwyn Garden City, Hertfordshire. Includes occasional local, regional and national travel.

We are looking for an enthusiastic and ambitious fundraiser with a track-record in income generation. This role forms an integral part of the Community & Challenge team, a small team that works with supporters including individuals, local businesses, schools, our beneficiaries, and community groups.

Job purpose

• To develop community fundraising activity and campaigns to support Willow’s strategic income goals.
• To work across Community and Challenge Events to deliver agreed financial and non-financial targets.
• To proactively develop relationships within the community including companies, schools, groups and organisations to raise income and awareness.
• Develop innovative fundraising initiatives with the Senior Community Fundraiser informed by sector insights and trends.
• Contribute to the successful delivery of Community, Challenge, and wider Fundraising Team targets.

Main duties/responsibilities

• To support and deliver the Community Fundraising strategy within agreed budgets to achieve financial and non-financial targets.
• To raise awareness of our work and to inspire support through the following activities:
  • To steward our network of fundraising supporters to maintain engagement and build loyalty, by providing a highly personalised approach to supporting Willow’s fundraisers ensuring our supporters receive a positive experience throughout their fundraising activity, including sending thank you communications and ongoing stewardship. 25%
  • To develop proactive relationships with various organisations within the community setting, including, schools, societies, community groups and companies. 25%
  • To deliver presentations to a variety of community audiences. 5%
  • To organise and deliver a calendar of fundraising activity that creates opportunities for supporters to help Willow. Ensure participation and income targets are achieved.  10%
  • To develop the charity’s social media fundraising activity in collaboration with the wider team.10%
  • Collaborate closely with the Communications Team, to help plan and develop multi-channel campaigns including on and offline activity that inspire and engage people. 5%
  • To work with the Communications Team to produce campaign materials, share interesting stories and fundraising updates. Prepare content for newsletters, website, and social media. 5%
  • To develop a team of volunteers to support fundraising activity. This could include delivering talks, attending events, and promoting Willow at community events. 10%
  • To foster relationships with Willow’s network of charity shops and explore collaborative opportunities to mutually support each other's initiatives. 5%
• To ensure accurate recording of supporter information and reporting on activity through:
  • Updating the charity’s database, Raisers Edge (RE) recording all donor contact and fundraising activity.
  • Using RE as a tool to aid fundraising using data insight and reporting
  • To prepare end of campaign reports to improve results for future campaigns and capture learnings.
  • To prepare regular income reports and updates as required.
• To keep up- to- date and comply with the rules as set by the Fundraising Regulator, GDPR (General Data Protection Regulation) and other relevant legislation and codes of practice and good practice.
• To keep up to date with changes and trends in the UK fundraising environment
• To undertake any other tasks required.

Qualifications, Knowledge and Experience

Essential

• Demonstrable experience in Community Fundraising
• Proven record of accomplishment in delivering and meeting targets
• Self-motivated and able to work on own initiative
• Well organised with attention to detail
• Ability to inspire and influence others to support Willow
• Ability to develop, motivate and manage individuals and groups of individuals
• Ability to manage several projects and tasks simultaneously and skilled at prioritising
• Excellent verbal, written and presentation skills
• Effective negotiating and influencing skills
• Strong numeracy skills
• Decisive problem solver with the ability to adapt easily to change
• Innovative outlook and a willingness to suggest new ideas.

Desirable

• Experience of producing fundraising reports for activity and outcomes
• Experience in delivering fundraising campaigns and initiatives
• Fundraising database experience – preferably Raiser’s Edge
• Experience of working in the charity / fundraising sector.

Other

• Regular travel across the county (occasional national travel) will be required. Willing to work flexibly, including evenings and weekends as required.
• Full driving license and access to a car

 Special Conditions

Essential

• Able to work irregular (unsociable) hours and weekends where necessary.

The Latin American Women’s Rights Service (LAWRS) is a human rights and feminist
organisation led by and for Latin American migrant women in the UK. Our work is dedicated to
supporting the immediate and long-term needs of Latin American migrant women exposed to
violations of their fundamental human rights; facing violence against women and girls,
exploitation or trafficking; enduring difficult living and working conditions in low paid jobs, and
facing barriers to social protection.
The post holder will be responsible for leading the development and implementation of LAWRS’
policy, advocacy, and communications strategy to tackle the issues affecting migrant women in
the UK labour market, in particular those who are survivors of trafficking and exploitation, and
will work jointly with LAWRS’ policy team and the frontline teams.

This post is open to Latin American women only* in accordance with the Equality Act 2010. We
particularly welcome applications from disabled and LGBTQ+ candidates as they are currently
underrepresented within the team.

Please keep in mind that if you are shortlisted for an interview, you will be
required to complete an exercise beforehand.

*women who identify as Latin Americans (1st and 2nd generation) and speak Spanish and/or
Portuguese.

Please note that only applicants with the right to work in the UK covering the duration of
the contract will be considered for this position.

Deadline: Sunday 12th April
Interviews: the week commencing 11th May