Office support jobs in Westminster, Greater London

Senior Independent Domestic Violence Advocate

Victim Support

City of London (Hybrid) 3.21 miles

£30244.42 - £33044.42 per annum

Full-time

Contract (BBTECH_RESERVED:Text100)

Justice

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Job description

We are looking for an experienced, resilient and proactive Senior Independent Domestic Violence Advocate (Senior IDVA) to join our specialist domestic abuse service. Working with some of the highest-risk victims, you will provide expert advocacy, safety planning and risk management, ensuring victims receive the support, protection and representation they need to navigate abuse, recovery and the criminal justice system.

This is an opportunity to combine complex casework with professional leadership, supporting colleagues, building strong multi-agency partnerships and helping shape effective responses to domestic abuse across the wider system.

This role is full-time (37.5 hours per week) and is based across London, with a mix of office and home-based working. Potential travel across the service area will be required to attend partner meetings, MARACs and support delivery requirements.

Do you want to make a difference every day?

Do you have the expertise to support victims at times of crisis while helping shape best practice across multi-agency domestic abuse services?

Can you build strong relationships with police, criminal justice partners and safeguarding agencies to improve outcomes for victims and their families?

If so, we'd love to hear from you.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

Flexible Working Options: Including hybrid working.
Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
Birthday Leave: An extra day off for your birthday.
Pension Plan: 5% employer contribution.
Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
Wellbeing Support: Employee assistance programme and wellbeing support.
Inclusive Networks: Access to EDI networks and colleague cafes.
Sustainable Travel: Cycle to work scheme and season ticket loans.
Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Senior Independent Domestic Violence Advocate (Senior IDVA), you will play a key role in supporting victims and survivors of domestic abuse who are referred through police, MARAC and criminal justice pathways. Working closely with policing partners and other statutory agencies, you will provide specialist advocacy, risk management and safety planning to help improve safety, reduce risk and support recovery.

Alongside managing a reduced caseload of high-risk and complex cases, you will act as a senior point of expertise for colleagues, support effective multi-agency working and help ensure victims receive a coordinated and high-quality response throughout their journey.

Key Responsibilities:

Manage complex, high-risk domestic abuse cases.
Provide specialist advocacy, risk management and safety planning.
Respond to referrals received through police, MARAC and criminal justice pathways.
Support and mentor colleagues.
Represent the service within MARAC and multi-agency partnerships.
Deliver briefings and awareness sessions to partner agencies where required.
Strengthen partnership working across policing, criminal justice and community services.

About You

Ideally, you will have knowledge of police domestic abuse procedures, referral pathways and information-sharing arrangements, as well as experience delivering briefings, awareness raising sessions or professional consultation to partner agencies.

You Will Need:

A recognised SafeLives IDVA qualification (or equivalent).
Experience supporting high-risk victims of domestic abuse.
Strong knowledge of risk assessment, safety planning and safeguarding practice.
Experience working within multi-agency partnerships and legislative frameworks.
Good communication, advocacy and relationship-building skills.
Experience supporting or mentoring colleagues.
Strong organisational skills and the ability to manage complex caseloads.
Confidence using case management systems and Microsoft Office applications.
A commitment to delivering high-quality, victim-centred support.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

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