Office support jobs in Westminster, greater london

About Medair UK 

Medair is a Christian humanitarian organisation that responds to conflict, disease, and disaster so that the world’s most vulnerable and hard-to reach people can live with dignity and hope. Medair UK is an affiliate of the Swiss-based humanitarian organisation, Medair International.   

Together, we work in some of the world's most remote and challenging environments. In 2025, despite significant pressures across the humanitarian sector, Medair supported more than 3.6 million people across 13 countries through life-saving health, nutrition, water, sanitation, shelter and cash assistance programmes. From responding to cholera outbreaks in South Sudan and supporting communities affected by conflict in Sudan, DR Congo and Lebanon, to delivering emergency relief following natural disasters in Madagascar and Myanmar, our teams continued to reach people in greatest need with compassion, professionalism and perseverance. 

About the Role/Role and Responsibilities 

An excellent opportunity has arisen to join the Medair UK team as we are seeking a part-time Head of Operations. The post holder will provide strategic leadership and operational oversight of Medair UK's finance, HR, IT and governance functions, ensuring robust systems, effective controls, and compliance with all legal and regulatory requirements. They will support the Medair UK Director and Board of Trustees to ensure effective governance and management of the charity in accordance with best practice and ensure a sustainable operational platform is in place to support all Medair UK’s functions. The Head of Operations will contribute to organisational strategy, culture and decision-making, while also taking a practical and proactive role in the day-to-day delivery of operational activities. They will help lead, support and develop the culture of Medair UK, promoting its values and Christian-distinctiveness internally and externally. 

About you 

You will be a highly organised and experienced, strategic and hands-on operational leader who can provide strong oversight of finance, governance, HR, IT and office management within a growing charity. You will have significant experience in financial and operational management, with a sound understanding of charity finance, governance and regulatory compliance and UK employment law. You will be an effective people manager and leader, with strong communication, planning and problem-solving skills. You will be adaptable, able to manage multiple priorities, work to deadlines, and demonstrate a genuine commitment to Medair’s Christian values, mission and humanitarian purpose. 

Key Activity Areas 

Financial Management and Reporting 

• Lead the charity’s financial management, ensuring accurate records, robust controls and effective financial processes.

• Oversee budgeting, forecasting and cash flow management, in collaboration with the Director to support strategic planning and financial sustainability.

• Manage reserves and organisational funds, ensuring effective stewardship, appropriate cost recovery, timely grant transfers and compliance with donor and regulatory requirements. 

• Prepare timely and accurate monthly management accounts, financial reports and performance analysis to support informed decision-making.

• Lead the production of statutory accounts and manage the annual external audit process.

• Ensure compliance and best practice with regard to legal and other regulatory bodies, including data protection and the timely submission of accounts and other returns. 

Human Resource Management 

• Lead and oversee all HR operations, including the recruitment, onboarding and retention of staff and volunteers.

• Ensure compliance with employment legislation and organisational policies through effective management and administration of contracts, HR records, payroll, pensions and employee benefits. 

• Manage employee lifecycle processes, including inductions, appraisals, performance reviews and professional development planning.

• Maintain accurate HR records and oversee attendance, leave, sickness and other employee-related processes in line with organisational policies. 

Leadership, Governance and Organisational Development 

• Lead organisational operational planning and risk management, ensuring Medair UK has the systems, processes and resources required to deliver its strategic objectives. 

• Maintain the corporate risk register and support the Board with governance, compliance and reporting requirements. 

• Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability. 

• Own the organisation’s policy framework, maintaining the policy register and ensuring the timely revision, review and compliance of all policies. 

• Foster a healthy organisational culture that reflects Medair's Christian values and supports staff wellbeing, engagement and development. 

IT & Office Management  

• Oversee the IT infrastructure, managing the procurement, installation and ongoing maintenance of IT hardware, systems and software liaising with the IT department at the Medair International Global Support Office (GSO) in Switzerland as appropriate. 

• Lead the development, administration and optimisation of Salesforce , other fundraising platforms and related system integrations to support fundraising, donor engagement and organisational objectives, liaising with the IT department in GSOSwitzerland as appropriate.

• Manage the Salesforce system configuration, enhancements, user access and upgrades, ensuring the platform remains effective and reliable. 

• Drive the continuous improvement of Salesforce systems, processes and data management practices, ensuring high standards of data quality, security and operational efficiency.Implement system enhancements, streamline processes and carry out regular data quality, integrity and cleansing checks to ensure accurate, consistant and reliable data. 

• Provide training, guidance and user support on Salesforce and Campaign Monitor to maximise staff capability and system adoption. 

• Ensure a fully functioning office base which enables Medair UK to deliver its operational activities in the most efficient and effective manner. 

Tasks common to all staff  

• Act as an ambassador for Medair UK at all times when liaising externally and internally 

• Ensure consistent implementation of the Medair brand across all relevant activities 

• Record information as necessary and comply at all times with requirements for handling personal / sensitive data 

Qualifications - DESIRABLE 

• Vocational qualification in business or financial management / administration desirable 

Languages 

• Excellent English (spoken and written). 

Experience / Competencies – ESSENTIAL 

• Significant experience in financial and office administration

• Understanding of UK finance and governance and employment law 

• Proficient in finance packages, ideally Quickbooks 

• Proficient in fundraising or other database(s), ideally Salesforce and Campaign Monitor

• Experience of Microsoft Office solutions, with proficiency in Excel, Word, Internet and email use. 

• Effective people manager and strong leadership skills 

• Ability to handle a wide and varied workload, with tight deadlines and competing priorities. 

• Capable planner, problem-solver and clear communicator.

• Inspired by and in full agreement with Medair’s Christian values and ethos 

• Willing to contribute to the spiritual life of the team including prayer meetings 

• Willingness to be flexible in terms of hours worked at occasional, but inevitable moments of crisis 

Experience / Competencies – DESIRABLE 

• Experience of charity leadership and governance 

• Experience in relief / development work 

• Understanding of Humanitarian Issues 

Salary: £47,000 - £52,000 

Closing date: Wednesday 12th August, 5pm. Interviews to be held on Wednesday 2nd or Thursday 3rd September. 

Workplace:Medair UK office is based in Kennington, London. There is possibility to adopt hybrid working, but with a minimum of 2 days/wk in the office. 

Contract Details: Part-Time (3 days 0.6 FTE), permanent 

Direct Reports: Operations Support Officer 

Only those eligible to work in the UK can apply. 

NOTE: In order to maintain the organisation’s Christian ethos, there is a genuine occupational requirement for the holder of this Medair UK position to be a committed Christian. 

Team: Branch Support Unit 

Location: Remote with regular travel to Chelwood Gate, East Sussex.

Work pattern: 35 hours per week, Monday to Friday (very occasional weekend working may be required) 

Salary: Up to £28,454.94 per annum 

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. 

Will you join us and make life better for cats? 

Responsibilities of our Branch Support Unit Advisor: 

• Deliver proactive operational and administrative support to Volunteer Teams, Centres, and regional Operations staff, managing communications, enquiries, and departmental processes 

• Coordinate and support volunteer engagement activities, including recruitment drives, events, and with charity policies, while facilitating cat relocations and centre visits 

• Lead on organising meetings and events, sourcing cost-effective venues, managing logistics, and supporting project implementation across regional teams 

About the Branch Support Unit team: 

• We sit within the Central Operations team 

• Our day-to-day work includes; maintaining branch information on the database; arranging events lottery licenses, PetPlan, cat relocations, NCC visits and processing Annual Returns; supporting Operations staff with projects and collating and dispatching mail outs to Volunteer Teams and centres 

• We currently have a team of 8 and one team leader

What we’re looking for in our Branch Support Unit Advisor: 

• Lives within regular commuting distance of Chelwood Gate, RH17 7TT

•  Administration experience preferably within an office environment 

• A customer service background with experience interacting with members of the public 

• Proven ability to multi-task and work on own initiative, accurately and under pressur 

• A confident communicator, particularly using the telephone 

• Strong Microsoft Office knowledge including Word and Excel 

• A full UK driving licence and access to a vehicle

• Able to travel away from home with some overnights 

What we can offer you: 

• Health and wellbeing support to help you stay well while working remotely 

• Flexible working options to support a healthy work–life balance

• Ongoing learning and development to help you build your skills and grow your career

• 26 days’ annual leave plus bank holidays, increasing with service

• A competitive contributory pension scheme and life assurance for peace of mind 

• Additional support such as eye care vouchers and confidential employee advice services 

• Access to discounted pet insurance to help care for your pet’s health

• Learn more about our full reward package

Interested? Here’s how to apply: 

Application closing date: 10th August 2026 

Virtual interview date: 19th & 20th August 2026 

Applications may close before the deadline, so please apply early to avoid disappointment.

If successful, your recruitment journey will include: 

1. Anonymised application form 

2. Virtual interview & Task via Microsoft Teams 

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes. 

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey 

The Nook, Greenwich is a peer support project aiming to provide a safe and welcoming space for young people living in the Royal Borough of Greenwich (or those who have a GP within the borough) to connect with other young adults who have experienced mental health challenges. 

We are recruiting a sessional Young Person's Peer Support Worker to co-lead the development and delivery of The Nook alongside our Peer Support Coordinator and a team of volunteers.

You will work with Peer Support Volunteers to plan and co-facilitate the groups in line with service user needs. You will have experience of group development, psychoeducation, collaborative working across service teams and an excellent understanding of service user engagement particularly with young people. You will be highly organised and be proficient with case management tasks and project management administration and take an active role in creating partnerships. 

Groups will be held at the University of Greenwich premises and will run every week until March 2027, with hope of an extension of contract. We particularly want to increase engagement of under-served communities in Greenwich.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Monday 3rd August (11:59pm)

Likely interview date: Friday 14th August

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Contract: Fixed Term - 1 Year Contract
Salary: £29,849.40 - £35,493.06 per annum
Closing Date: 4th August 2026

Interviews will be held w/c: 10th August 2026

About us

Centrepoint, the UK’s leading youth homelessness charity, is looking for a Corporate Partnerships Officer - Nationwide to join our Partnership Management Team based in either our London or Manchester offices.

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.

Together with our partners, we support over 16,000 young people each year.

About the Team

The Corporate Partnerships Officer works alongside the Corporate Partnerships Manager and Senior Corporate Partnerships Manager on the Nationwide partnership and will play a vital role within the Corporate Partnerships Function of the Relationship Fundraising Department. The Partnership Management Team work closely with the Corporate New Business team to on-board partners and provide high quality account management to our corporate partnership portfolio.

About The Role

The Corporate Partnerships Officer will be primarily responsible for supporting on the delivery of Centrepoint’s multi-year, 7-figure strategic partnership with Nationwide Building Society. This partnership is the largest multi-year partnership in Centrepoint’s corporate portfolio to date, and a transformational partnership for Centrepoint and the young people we work with. Funding supports a range of measures to help young people experiencing homelessness across the UK.

Working between our offices in London/ Manchester, as well as from the partner’s head office future, you will work alongside the Corporate Partnerships Manager to support successful delivery of all aspects of the partnership, as well as taking ownership of your own projects. This will include supporting with fundraising and volunteering engagement with Nationwide colleagues, as well as administrative support across the partnership. You will provide excellent stewardship for this partnership and future corporate partners and identify opportunities to increase engagement and income.

This role sits within a Corporate Fundraising team of 14, split into a New Business team, and Partnership Management team. The Partnership Management team is made up of ten corporate fundraisers who manage complex and exciting partnerships with a wide range of committed corporate partners.

About You

You will be ambitious and driven, ideally with experience within fundraising, account management or programme management. You will have great attention to detail and experience managing and prioritising a diverse workload. You will be an excellent communicator and networker, with the ability to form strong relationships externally and internally, including engaging with a range of stakeholders.

Key responsibilities

• Support on the successful delivery of the Nationwide partnership, working alongside the Corporate Partnerships Manager.
• Administrative support for the Nationwide partnership including partnership admin and finance processes such as invoicing, income coding, minute taking and recording information on the database.
• Support with managing and developing the volunteering process and opportunities for Nationwide colleagues, ensuring excellent stewardship.
• Support with logistical plans and recruitment for Centrepoint’s flagship event, Sleep Out.
• Gather content and data to support in the compilation of reports on income, expenditure, and partnership impact.
• Develop and maintain proactive and effective working relationships with a range of cross functional teams including key internal and external stakeholders.
• Represent Centrepoint and the partnership at Centrepoint and third-party events.
• Actively participate in all team meetings and support other team members.
• Manage other mid-value (£10k-£50k) corporate partnerships if required.

The duties and responsibilities described are not a comprehensive list and additional tasks may be assigned from time to time that are in line with the level of the role.

Why join Centrepoint?

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

• 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
• Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
• Private Medical insurance
• Income protection
• Employer pension contributions of 5%
• Access to Cycle 2 Work loan scheme
• An interest-free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.

Don’t miss out on this fantastic opportunity to join our team as Corporate Partnerships Officer - Nationwide, click ‘Apply’ now!

About Pursuing Independent Paths

PiP works in Westminster and Kensington and Chelsea communities to support adults with learning disabilities and autism to achieve their potential, move towards independence and live their best lives. PiP is a growing charity based in North Kensington that empowers adults with learning disabilities and autism to achieve independence and fulfil their ambitions.

The Role

The Office Manager role is vital for our organisation and forms a key part of our team by supporting organisational effectiveness, enabling us to be responsive to our students, staff and families and deliver high-quality services in a safe and well-managed environment. 

We are looking for someone with proven experience in administration across four key areas:

• HR Support
• Organisational and Board Support
• Facilities and Health & Safety
• IT and Systems

We need someone who is organised, able to work across a number of areas, can take initiative, enjoys being part of a friendly supportive and who wants to make a difference at a charity working to support some of society’s most vulnerable people. We are still a smaller charity so this role will be a balance of managing and being hands-on but we are hoping to support someone to grow with us as we launch new services and continue to expand our provision.

What We Offer:

• You'll get 25 days holidays + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish.
• An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)
• We offer a travel subsidy to help with the commuting costs.
• We provide a 4% pension contribution
• Free Employee Assistance programme 24/7 with access to counselling
• We offer regular team meals and socials - generally during work hours and they are optional.
• We offer a cycle-to-work scheme and as we're a charity, you'll get access to savings like charity and key worker discounts.

How to Apply

Please read the candidate pack carefully, to be considered for the role, you will need to send a Cover Letter of no more than 2 pages of A4 explaining why you would be suitable for the job and a CV.

Applications close on Thursday 13 August. We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates. 

About the Constitution Society

The Constitution Society is an independent educational foundation founded in 2009. 

We promote public understanding of the UK constitution and work to encourage informed debate between legislators, academics and the public about proposals for constitutional change. We advocate the maintenance of basic constitutional standards and a considered approach to constitutional change. Where such change is required, we argue for the careful preparation of legislation, with broad consultation and adequate time for scrutiny and debate. 

The Constitution Society is a registered charity. We are entirely independent, with no connection to any political party. We rely for our funding on individual donations and grants from educational trusts and foundations.

The Role

We are seeking an organised, proactive and dependable Office Manager to help ensure the smooth running of the Constitution Society. Working closely with the executive team, you will play a central role in the day-to-day administration of the charity. This is a varied position combining office management, executive support, governance administration, financial administration, communications and event management. The successful candidate will be highly organised, comfortable working independently and able to manage a varied workload within a small, friendly organisation.

Key Responsibilities

Office and Operations

• Manage the day-to-day operation of the Society's Westminster office.
• Maintain office systems, filing and organisational records.
• Identify opportunities to improve office procedures and administrative systems.

Executive and Governance Support

• Provide executive support to the Directors, including diary management, meeting scheduling and travel arrangements.
• Assisting in managing Society correspondence and general enquiries.
• Organising trustee meetings, staff meetings and the Annual General Meeting, including preparing and circulating papers and minutes.
• Maintain governance records and organisational policies.
• Assist with Charity Commission and Companies House compliance and statutory filings.
• Monitor governance deadlines and ensure key organisational records remain up to date.

Finance Administration

• Process invoices, expenses and purchase orders.
• Maintain financial records and reconcile routine expenditure.
• Liaise with the Society's accountants and external auditors.
• Support the preparation of budgets and financial reports.
• Administer contractor payments. 
• Monitor subscriptions, memberships and regular payments.

Communications and Digital Engagement

• Manage the Society's social media channels, including LinkedIn, YouTube and Bluesky.
• Schedule and publish content promoting the Society's research, publications, events and media appearances.
• Help grow the Society's online audience through engaging digital content.
• Monitor social media performance and prepare basic analytics reports.
• Assist with maintaining the Society's website and email mailing lists.

Events

• Assist with organising seminars, conferences, lectures and receptions.
• Coordinate invitations, registrations and event logistics.
• Book venues and liaise with suppliers.
• Support publication launches and other public events.

Person Specification

Essential

• At least two years' experience in an office management, executive assistant, operations or senior administrative role.
• Excellent organisational skills with exceptional attention to detail.
• Experience organising meetings, preparing agendas and taking accurate minutes.
• Experience of financial administration, including processing invoices and maintaining financial records.
• Experience managing or contributing to organisational social media accounts.
• Excellent written and verbal communication skills.
• Excellent IT skills, including Microsoft Office (particularly Outlook, Word and Excel) and familiarity with cloud-based collaboration tools.
• The ability to work independently, prioritise competing demands and manage multiple projects simultaneously.
• The ability to handle confidential information with discretion and professionalism.

Desirable

• Experience working in the charity, education, public policy or not-for-profit sectors.
• Experience supporting trustee boards or senior leadership teams.
• Experience organising public events or conferences.
• Experience using WordPress or another website content management system.
• Experience using email marketing platforms such as Mailchimp or YMLP.
• A degree or equivalent professional qualification, or comparable relevant experience.

What We Offer

The Constitution Society is a small organisation where every member of staff makes a significant contribution to our work. This is an opportunity to join a respected educational charity at the centre of debates about the UK constitution, working with leading academics, policymakers and public figures.

The Constitution Society is committed to equality of opportunity and welcomes applications from candidates of all backgrounds.

How to Apply
Please upload a combined cover letter (one page maximum), CV (two pages maximum). These should be uploaded in a single PDF or Word document. Use your full name as the file title: i.e. "John Smith".

Closing date: 31 July 2026.

Interviews will be held in Westminster week commencing 10 August 2026.

About the role

We are looking for a Press Office Assistant to help us make, break and react to some of the biggest science stories in the national news. This is an office-based role in a fast-moving, open-plan team based in the Wellcome Collection building.

The Press Office Assistant will take responsibility for the logistics of this busy press office.  They will help the press officers to efficiently run multiple press briefings a week, monitor the media for controversial stories about science, and help to evaluate the impact of the SMC’s work.  This is not a Press Officer role, but everything you do will be aimed at supporting the SMC team at the SMC to ensure the news media get access to accurate, evidenced-based science when science is in the headlines.

What we are looking for

The right candidate for this job will be someone who wants a career in science communication and is prepared to start by offering their exceptional organisational skills to support those on the front line, including the Chief Executive.  We’re looking for a hard-working, outgoing individual who will thrive in a fast-paced environment where the ability to demonstrate initiative and keep a clear head will be essential. On top of that, you should be genuinely excited by the SMC’s work, across both science and the media and where they intersect, and curious about the stories we engage with. We want an enthusiastic individual with good judgement who is excited to learn the ropes and develop their skills in a small but high-impact office.

What we can offer you

• 25 days annual leave + bank holidays + Christmas closure, increasing after 5 years’ service
• Annual performance and pay reviews
• Generous pension, healthcare, and family-friendly provisions
• Free gym and discounted lunch options

Selection process

• Application (CV and cover letter)
• Interview consisting of a 40min task and 40min panel interview. Interviews will take place in person at our London office. Date TBC but likely w/c 10th August.
• References

Start date: Expected early-mid September (exact date to be agreed)

How to apply: Send your CV and a covering letter (no more than 1 side of A4) via this platform detailing why you want this particular role, and how you fit the essential and desirable requirements as outlined in the role profile. You can also apply by emailing the jobs@ address listed on our website

For an informal discussion about the role please contact the current post holder, Benjamin Simmonds. Contact details can be found on the job posting on our website.

Applicants must have a pre-existing right to work full time in the UK as we are unfortunately unable to sponsor visas.

We know that some demographics are less likely to apply for roles if they don’t feel they meet every requirement. We encourage all applicants who have a strong interest in our work and believe they have the right skills to succeed to apply for the role.

ABOUT US

We are SPEAR, a charity working tirelessly to end homelessness across South West London and beyond. We believe homelessness should be rare, brief, and non-recurring, and we work every day to make that a reality. Our services include street outreach, assessment hubs, supported accommodation, and tenancy support, helping people move off the streets and into safe, secure housing. We take a person-centred, trauma-informed approach, building trust and supporting people to achieve long-term stability and independence.

ABOUT YOU

Working side-by-side with people who are homeless or at risk of it, you'll help them take charge of their journey — setting goals, building skills, and securing the stability of a tenancy they can call their own. Your day-to-day will span everything from crisis intervention and welfare benefits support to leading case reviews with partner agencies, all while managing a caseload with care and accuracy. You'll build the kind of trusting relationships that tackle isolation and exclusion head-on, working creatively and with emotional resilience to overcome whatever challenges arise. If you're driven by making a tangible, lasting difference in people's lives, this is a role where your impact will be felt every single day.

YOUR BENEFITS

- Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day of leave when you move home
- Financial security – Life assurance (4x salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services

Could this be your next role? Read the full Job Description now!

Office Manager

An exciting opportunity has arisen to join PETA as our Office Manager. We are seeking an organised, proactive, and enthusiastic individual to oversee the day-to-day operations of our London office and help create an exceptional workplace experience for our colleagues. You will work autonomously to ensure that our office runs efficiently, support colleagues across multiple departments, and contribute to a positive and collaborative culture that helps advance PETA's mission.

Position Objective:

• To efficiently manage PETA’s office operations by providing day-to-day support.
• To be the main point of contact for all operational matters.

Term of Employment:

Full-time, permanent

Reports To:

Senior HR Manager

Salary:

£32,000 - £35,000

Location:

Hybrid in London (must be able to work three days a week from the London office)

Primary Responsibilities and Duties:

• Managing the administrative and operational needs of the office and its staff
• Submitting invoices for payment, assisting colleagues with the submission of expense requests, and managing petty cash
• Ensuring cost-efficiency of all office-related expenses
• Liaising with vendors, suppliers, couriers, and contractors to ensure the smooth delivery of the organisation’s operational needs
• Working with FSAP’s IT team to ensure that all technological equipment is properly maintained and working correctly
• Onboarding new employees, including ensuring new starters receive the necessary IT equipment
• Keeping the office tidy, organised, and running efficiently and smoothly
• Overseeing PETA’s offsite storage unit, liaising with other departments as needed
• Ordering supplies for the office and its facilities
• Coordinating events and employee engagement activities
• Acting as the first point of contact for visitors to the office and for all office-related queries
• Managing, reviewing, and streamlining operational procedures
• Ensuring health and safety compliance in the office and offsite unit by regularly conducting risk assessments, addressing risks identified, and taking preventative action to prevent accidents and incidents
• Providing administrative support to HR and other departments, as needed
• Performing any other duties assigned by the supervisor

Qualifications:

• Experience in a similar role
• Previous administration experience
• Ability to work independently
• Ability to manage various tasks and projects simultaneously
• Excellent attention to detail
• Ability to work well under pressure and meet deadlines
• Excellent organisational and interpersonal skills
• Exceptional communication skills, both written and verbal
• A strong commitment to the objectives of the organisation
• Adherence to a vegan lifestyle is strongly preferred

Office & Administration Assistant – Key Responsibilities 

Office management and administration 

• Maintain a welcoming, safe and efficient office environment that enables staff, volunteers and visitors to work effectively, in line with the ‘Groundswellian Way’, our coproduced principles for a safe, positive work culture.

• Manage the day-to-day running of the office, including , refreshments, office supplies, IT equipment, room bookings and reception duties.

• Coordinate incoming and outgoing post, telephone calls and enquiries through the central inbox, ensuring messages and requests are directed promptly to the appropriate member of staff. 

• Build positive working relationships with Workspace, office contractors and suppliers, including cleaners, maintenance providers and other building services. 

• Support Groundswell's commitment to environmental sustainability by promoting recycling, reducing waste and encouraging environmentally responsible office practices. 

• Ensure office administration is appropriately covered during periods of annual leave and support the wider administration team to provide consistent organisational support. 

• Recruit, support, supervise and train office volunteers where appropriate. 

Facilities, health and safety 

• Act as the day-to-day office lead for health and safety administration, supporting compliance with Groundswell's Health & Safety Policy. 

• Ensure all staff and volunteers receive relevant health and safety information during induction, including access to the health & Safety training video, awareness of fire procedures, emergency evacuation routes and workplace safety responsibilities. 

• Coordinate annual fire risk assessments, workplace risk assessments and PAT testing, ensuring appropriate records are maintained and actions completed. 

• Support the development and maintenance of Personal Emergency Evacuation Plans (PEEPs) where required. 

• Liaise with Workspace to ensure landlord responsibilities relating to health and safety are fulfilled, including fire safety systems, signage and equipment maintenance. 

• Maintain records of accidents, incidents and near misses, ensuring statutory reporting requirements are met where appropriate. 

• Coordinate the maintenance and servicing of Groundswell's office equipment, facilities and assets, ensuring they remain safe, functional and fit for purpose. 

• Work closely with the Director of Finance & Fundraising and our external systems and finance support on matters around onsite assets and finances.

IT and Systems

• Oversee the day-to-day management of organisational assets, ensuring equipment is maintained, used appropriately and complies with organisational policies and cyber security requirements. 

• Complete IT trouble shooting on behalf of staff and volunteers, with external support. 

• Order IT equipment as needed with external support. 

• Complete basic set – up tasks on staff and volunteer devices with external support.

• Support staff and volunteers to upskill and improve their technological skills through the digital inclusion group. 

Organisational administration 

• Provide administrative support for organisational meetings, events and activities, including venue bookings, catering, logistics and preparation of materials. 

• Support the Chief Executive in implementing GDPR and data management processes, ensuring good administrative practice and compliance across the organisation. 

• Provide governance administration, including scheduling Board and Committee meetings, preparing meeting logistics, taking accurate minutes and maintaining action logs. 

• Provide administrative support to the Chief Executive, Trustees and Senior Leadership Team, including diary coordination, meeting arrangements and room bookings. 

• Support the recruitment and induction of Trustees as required by the Nominations Working Group.

• Support the People Manager with the onboarding and off-boarding of staff. 

General 

• Maintain accurate administrative systems, records and filing, ensuring information is organised, confidential and GDPR compliant. 

• Identify opportunities to improve office systems, administrative processes and ways of working to increase efficiency and effectiveness. 

• Work with the People Manager and Director of Fundraising & Finance to ensure policies and processes are accessible, in plain English and simple to follow; using step by step guides and images where appropriate.

• Build positive relationships across the organisation, providing responsive, friendly and professional support to colleagues, volunteers and external stakeholders. 

• Undertake any other reasonable duties consistent with the nature and level of the role. 

Groundswell responsibilities and the Groundswellian Way 

Act in line with our Code of Conduct and the Groundswellian Way in all interactions with colleagues, volunteers, partners and visitors. 

We want to: 

• create a safe, friendly and respectful working environment 

• encourage transparent communication so everyone knows what is expected of themselves and the organisation 

• ensure everyone feels valued and celebrates individual strengths 

• promote diversity, equity and fairness in everything we do 

• encourage collaboration and working together. 

Person Specification

Essential 

• Experience working in a busy office or administrative role. 

• Excellent organisational skills and attention to detail. 

• Strong IT skills, including Microsoft 365.

• Ability to follow instructions and coordinate with consultants to complete IT set up and troubleshooting.

• Experience coordinating meetings and maintaining administrative systems. 

• Excellent communication and customer service skills. 

• Ability to manage multiple priorities and work independently. 

• Understanding of confidentiality and GDPR. 

• Commitment to Groundswell's values and trauma-informed ways of working. 

Desirable 

• Experience supporting charity governance or trustee meetings. 

• Experience coordinating health and safety administration. 

• Experience supervising volunteers. 

• Knowledge of facilities management. 

• Lived experience of homelessness or social exclusion. 

Why join Groundswell? 

Key Benefits 

• 28 days annual leave plus bank holidays (pro rata for part time roles) 

• 5% employer pension 

• Flexible working options, including hybrid and part-time arrangements 

• Reflective practice or Clinical Supervision with a trained therapist for all team members 

Culture 

• Support - Regular guidance, support and the opportunity to reflect on your work through regular one to ones with your Line Manager 

• Teamwork - Regular opportunities to contribute to and learn from the wider Groundswell team 

• Strategic input - Opportunities to input into Groundswell’s strategic direction 

• Voice – The ability to input into working practices that impact you, and to know where to turn if any problems arise.

Application and Interview Process

Please let us know if you would like to request any accommodations or adjustments throughout the application and interview process. We will be very happy to support these wherever possible to give all applicants the best opportunity to showcase their skills and experience.

We encourage our candidates to draw from their personal and professional experiences, skills, knowledge and passion for our work in their applications, as we believe this will be the best representation of why you are the right fit for the role. While we acknowledge that Generative AI can be a useful tool when used selectively, we do not believe it can replace the authenticity that each individual can bring to their application. Therefore, we ask you to consider carefully any use of Generative AI throughout the application process.  

Application 

To apply please follow this link: 

Please submit your CV along with a cover letter stating: 

• How you meet each of the areas outlined in the person specification above  

• Why you are interested in doing this job at Groundswell.

You can find a guide to writing your cover letter here, which includes some tips and general guidance. 

The deadline for applications is 10am on Monday 17th August.

Interviews 

Interviews will be held in person on either Wednesday 2nd or Thursday 3rd September. 

We are a small charity with limited resources and are unable to give individualised feedback on unsuccessful applications before the interview stage.

Pre-employment checks 

The job offer for the successful candidate will be subject to a reference check.

Many thanks for taking the time to look into this role – it is an exciting opportunity, and we hope you will consider applying. 

Senior Programme Manager

Contract: 18 Months FTC
Salary: £61,680.83- £73,378.91
Closing Date: Monday 3rd August 2026
Interviews: Week commencing 10th August

Centrepoint, the UK's leading youth homelessness charity, is looking for an experienced Senior Programme Manager to lead the delivery of one of the most significant transformation programmes in our organisation's history.

Reporting to the Executive Director of Operations, you'll play a pivotal role in driving our Big Change Programme (BCP), ensuring complex projects are delivered successfully, organisational change is embedded, and our investment in digital transformation delivers lasting benefits across Centrepoint.

About us

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills to help them move into education, training and employment. Our ambition is to end youth homelessness by 2037.

Together with our partners, we support over 16,000 young people every year.

The Big Change Programme is transforming the way Centrepoint works. Through new systems, improved processes and modern digital ways of working, we're building a more efficient organisation that allows our colleagues to spend more time focusing on what matters most - supporting young people.

Centrepoint operates a hybrid working model. The requirement is a minimum of 50% of your working week in the office. For most full-time colleagues, this means attending the office for five days over a two-week period (e.g. two days one week and three days the next). For colleagues on different contracts, this will be adjusted accordingly.

About you

You'll be an experienced programme leader with a proven track record of delivering large-scale organisational transformation and complex change programmes. You'll thrive in fast-paced environments, be comfortable influencing senior stakeholders and know how to bring people together around a shared vision.

You'll have:

• Significant experience leading complex business transformation or digital change programmes.
• A recognised project or programme management qualification (such as PRINCE2, APM or equivalent).
• Experience managing multiple workstreams, budgets, risks and programme governance.
• Strong stakeholder management skills, with the ability to influence senior leaders, external partners and suppliers.
• Experience implementing organisational change that improves systems, processes and ways of working.
• Excellent communication skills and the ability to translate complex information into clear, engaging updates for a range of audiences.
• A collaborative leadership style and a passion for continuous improvement.

What you'll be doing

As Senior Programme Manager, you'll provide strategic leadership for Centrepoint's Big Change Programme, ensuring projects remain aligned to organisational priorities and deliver measurable outcomes.

You'll:

• Lead the planning, delivery and governance of a complex portfolio of transformation projects.
• Manage the programme budget, timeline, risks and resource planning. Ensure there is an appropriate structure for overseeing individual project management of budget and delivery to time.
• Develop and maintain programme reporting for senior leadership, trustees and governance boards.
• Drive high-quality programme management standards, ensuring appropriate controls, business cases and change management processes are in place.
• Work closely with project managers, suppliers and technology partners to deliver successful system implementations.
• Build strong relationships across Centrepoint, ensuring colleagues are engaged and supported throughout change.
• Help shape future digital and organisational transformation, identifying opportunities for continuous improvement and innovation.
• Champion collaboration, learning and best practice across project delivery.
• Ensure the BCP is connected to wider change initiatives across Centrepoint.

Why join Centrepoint?

This is a unique opportunity to shape the future of one of the UK's leading charities. You'll join an ambitious organisation committed to improving the lives of young people while helping transform how we operate.

In return for your efforts you'll receive a competitive salary, excellent learning and development opportunities and a fantastic range of benefits including:

• 25 days annual leave, rising to 27 days with service
• Healthcare Cash Plan
• Private Medical Insurance
• Income Protection
• Employer pension contribution of 5%
• Cycle to Work scheme
• Interest-free season ticket loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We welcome applications from everyone, regardless of background, identity or lived experience.

Our approach to applications

We recognise that candidates may use artificial intelligence (AI) tools to support their applications. While this is absolutely fine, all examples and statements included must be truthful, accurate and based on your own experience.

We're keen to understand your individual skills, experience and motivations, so please ensure your application reflects your own voice.

Don't miss this opportunity to lead one of Centrepoint's most exciting transformation programmes and make a lasting impact for young people. Click 'Apply' today.

As Supporter Care Coordinator, you’ll be the first point of contact for people engaging with our three charities: Guy’s & St Thomas’ Charity, Evelina London Children’s Charity, and Guy’s Cancer Charity. You’ll play a key role in delivering excellent service, managing a wide range of enquiries from supporters—whether they’re donating, fundraising, or simply seeking information.

The role requires you to become highly knowledgeable about activities across our three charities, engaging with internal teams and maintaining a positive, helpful presence in all interactions.

You’ll handle supporter enquiries across various communication channels, ensuring timely responses within our service level agreements. From processing donations and managing complaints to maintaining accurate records in the fundraising database (Raiser’s Edge), you’ll help ensure a smooth, efficient experience for every supporter. You’ll also be helping to manage relationships with external suppliers, making sure they deliver on our high standards of supporter care.

This is an ideal opportunity for someone who enjoys solving problems, values attention to detail, and thrives on building relationships. We’re looking for someone who is up for getting involved with all areas of  fundraising with the drive to make things run just that bit smoother. Whether it’s improving how we manage enquiries about our events or making sure donors get a special thank you. This role needs someone who is proactive about providing the best experience for our supporters and can build great relationships with the team to do so.

The Team
The role is within the Individual Giving, Legacies & Supporter Care team. The team is led by a Head of
Individual Giving who manages these vital areas of public fundraising. This role will be managed by the  Supporter Care Manager.

Key Relationships
Internal: All fundraising teams, Funding Team, Gift Processing, Fundraising Database, Legal and Compliance, Digital, Marketing and Communications.
External: Fundraisers and donors (the public), Guy’s and St Thomas’ Hospital trust staff, Agencies operating face to face fundraising, fulfilment agencies, events operations agencies

Key Responsibilities

Supporter Enquiries & Communication

• Act as the first point of contact for supporters via email, telephone, voicemail and post, delivering warm, professional and responsive customer service across all our charity brands.
• Triage and respond to a wide variety of enquiries – from donations and event registrations to complaints and requests – within a 48-hour timeframe, in line with our service level agreements.
• Engage with supporters with empathy and kindness, helping to build long-term relationship and positive experiences.
• Handle sensitive requests such as cancelling or amending regular gifts, updating contact preferences, and allocating donations to specific funds.
• Manage and escalate complaints appropriately, ensuring they are logged accurately in Raiser’s Edge and resolved in line with our policies and timelines.
• Liaise with third-party agencies, particularly face-to-face and door-to-door fundraising partners, to ensure prompt resolution of supporter issues and flag delays or concerns to relevant internal teams.

Donation Processing & Database Management

• Process donations received over the phone, ensuring secure handling and accurate entry into the database.
• Update and maintain supporter records in Raiser’s Edge CRM, recording all communications and actions taken.
• Work closely with the Gift Processing team to ensure timely thanking of donors and that all relevant correspondence is correctly documented.
• Respond to specific donation-related requests, such as Gift Aid updates, tribute gifts, or restricted fund allocations, with care and accuracy

Process Management & Operational Support

• Manage and improve core Supporter Care processes, ensuring team documentation, templates, and workflows are regularly reviewed and kept up to date.
• Use mapping tools like Mural and Visio to visually present processes.
• Lead on the upkeep of supporter communication tools, including templated responses, acknowledgement letters, and postal receipts.
• Maintain operational systems such as the franking machine and oversee supplies of stationery, packaging, and materials used across the team.
• Handle briefing documents from fundraising and funding teams, ensuring necessary updates to processes and supporter care materials are implemented.

Insights, Reporting & Continuous Improvement

• Collect both quantitative (e.g. response times, enquiry volumes) and qualitative (e.g. supporter feedback) data to measure Supporter Care performance and help to identify areas for improvement.
• Contribute to quarterly reporting exercises, including complaint analysis and supporter experience metrics.
• Share supporter stories, feedback and ideas with the wider fundraising and supporter experience teams to help shape more meaningful engagement.

Collaboration & Cross-Team Working

• Build strong, effective relationships with internal teams including Gift Processing, Data, Public Fundraising and Funding & Impact to align supporter care practices and ensure a seamless supporter journey.
• Support teams across the organisation by offering advice, collecting requirements for process improvement, and helping them meet supporter response timeframes.
• Provide stewardship support to teams as required, such as posting in Facebook groups, doing thanking calls, writing thank you cards or helping with other new campaigns/appeals.
• Develop and maintain relationships with key external suppliers to ensure supporter care standards are upheld across all third-party touchpoints.

Charity Representation & Team Culture

• Contribute actively and preparedly to team meetings, share insights, support colleagues with ad hoc tasks and cover when needed.
• Participate in our monthly and weekly team meetings, showing a collaborative and enterprising spirit in discussions and looking for opportunities to explore new areas of our work.
• Take ownership of your professional development with support from your manager, and uphold the charity’s values of diversity, equity and inclusion in all aspects of your work.
• Stay up to date with the work of the charity and the hospital Trust, demonstrating genuine interest and commitment.
• Represent the charity in-person at supporter engagement activities, stalls and events held on hospital sites.
• Support major fundraising events such as the London Marathon and the annual Abseil, often outside regular working hours, by engaging with participants and enhancing their supporter experience.

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role

Skills, Knowledge and Expertise

Skills, Abilities, and Attributes

• Strong organisational skills, with experience managing a busy workload in a fast-paced environment and effectively balancing multiple priorities throughout the day.
• Excellent communication skills, both verbal and written, with confidence engaging a wide range of people on the phone, in writing and in person.
• Ability to triage and prioritise a wide variety of enquiries within SLA timeframes (48 hours)
• Excellent Customer service skills with a warm, professional, and responsive manner and an ability to engage with supporters with empathy and kindness, building long-term relationships
• Sensitivity and discretion when handling delicate requests
• Complaint handling and de-escalation skills
• Strong relationship-building skills, both internally (cross-team) and externally (with agencies/suppliers)
• Accuracy and attention to detail 
• A positive, inquisitive, proactive and solutions-focused mindset, with a willingness to share learning and contribute to a culture of continuous improvement.
• Collaborative and adaptable, with a passion for solving problems and working across teams to support shared goals.
• Willingness to support new initiatives and take on new challenges, including occasional out-of-hours support at key events.
• Commitment to diversity, equity, and inclusion
• Self-motivation and ownership of professional development

Knowledge, Experience, and Qualifications

• Experience in a customer service role within a busy team environment
• Experience managing high volumes of calls and emails
• Understanding of complaints handling procedures and service level agreements
• Experience using a CRM database, ideally Raiser’s Edge or Salesforce 
• Experience managing administrative or financial processes securely and accurately
• Experience working with or managing relationships with third-party agencies 
• Strong IT proficiency, particularly in Microsoft Office (Excel, Word, PowerPoint) and a willingness to adapt to new digital systems and tools
• • Experience working cross-functionally with teams 
• Experience contributing to reporting and performance metrics

Benefits

• Contributory Pension
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

The Hampstead Garden Suburb Trust is looking for one or more organised, practical and people-focused colleagues to support the day-to-day running of our small conservation charity.

We protect, maintain and enhance the unique character of Hampstead Garden Suburb: an internationally important example of early 20th-century town planning and architecture. This role is central to helping the Trust work well day to day.

The work falls into two connected strands:

• Resident and Office Coordination: supporting residents and visitors, managing enquiries, coordinating office arrangements, helping ensure telephone and inbox cover, and maintaining oversight of the Trust calendar and annual programme.
• Information, Property and Governance Support: maintaining accurate records, supporting property and financial administration, helping with conveyancing enquiries, preparing meeting papers and minutes, and supporting governance processes.

We are open to appointing either one full-time person covering both strands, or more than one part-time colleague with responsibilities divided between them. The final arrangement will depend on the skills, availability and working pattern of the successful candidate or candidates.

This role could suit someone who enjoys varied, useful work in a small organisation where their contribution is visible. You will need to be organised, accurate, calm with the public, confident using records and systems, and able to follow work through reliably.

Some candidates may be stronger in resident contact and office coordination; others may be stronger in records, property administration and governance. Candidates do not need to have experience in every area.

The role is office-based at the Trust office in London NW11. Full-time is 35 hours per week. Part-time and annualised-hours arrangements will be considered. Annualised hours means that working time may vary across the year to support individual working patterns while meeting the Trust’s operational needs.

The Trust’s normal office hours are 9am to 5pm, Monday to Friday. Part-time candidates would not be expected to work across all office hours, but candidates will need to be available for a minimum of three hours on Monday mornings.

Salary is £29,000–£32,000 per annum FTE, pro rata for part-time or annualised-hours arrangements. The Trust offers 25 days’ annual leave plus bank holidays, pro rata where applicable, and a contributory pension scheme with an employer contribution of 8% where the employee contributes 8%.

Applicants must have the right to work in the UK. The Trust is not able to sponsor visas for this role.

We're looking for a proactive and highly organised Team Administrator & Office Coordinator to join our team. This pivotal role sits at the heart of the New Economics Foundation, providing a warm welcome to visitors, supporting colleagues across teams and helping to ensure our office is an efficient, well-resourced and enjoyable place to work.

No two days are the same. From coordinating meetings and events, managing office facilities and suppliers, and supporting internal communications, to providing administrative assistance to senior leaders and project teams, you'll be involved in a wide variety of activities that keep the NEF moving forward. You'll quickly become the go-to person for practical support, problem-solving and getting things done.

We're looking for someone who is naturally organised, takes pride in the details, enjoys building positive relationships, and isn't afraid to roll up their sleeves when something needs attention. You'll be confident managing competing priorities, comfortable working with people at all levels, and motivated by helping others succeed. In return, you'll have the opportunity to work across the organisation, gain exposure to a wide range of teams and projects, and play an important role in supporting our mission and impact.

Role: Team Administrator & Office Coordinator
Hours of work: Full Time (32 hours per week under NEF’s Shorter Working Week)
Salary: £37,279 - £38,962
Location: London (in-office four days per week)
Contract type: Permanent

How to apply

Deadline for applications: midnight, 5th August 2026.
Interviews:  First stage interviews offered online on 10th August 2026 with second stage in-person interviews on 12th August 2026, please ensure availability on both dates.

Start date: ASAP

Please answer the following questions on a separate Word document and submit alongside your CV.

1. Tell us about the skills, experience, strengths and personal qualities you would bring to the position. We'd particularly like to understand how you take initiative, manage competing priorities, build positive relationships, and learn quickly when faced with new tasks or unfamiliar areas of work. (250 words)
2. What do you think is the difference between completing tasks efficiently and providing excellent support to an organisation and its people? (200 words)

Please also complete the Equality and Diversity monitoring form.

You must be eligible to work in the UK, as we are unable to sponsor visas.

Inclusivity at NEF:

NEF wants to be an inclusive workplace with a diverse body of staff. We don’t want to conform to the traditional think-tank model where people from certain backgrounds are hugely under-represented. We know we have some way to go in this and are therefore genuinely keen to receive applications from Black, Asian and minority ethnic people; women; neurodivergent people; disabled people; people who identify as LGBT+; people with experience of mental health problems; and people who identify as working class or have done so in the past.
 

Accessibility and Equal Opportunity:

We value all candidates and are committed to equal opportunity. As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role. If you require any reasonable adjustments to support you during the application process, or would like information in an alternative format, please let us know.

We actively promote positive action to advance fairness and tackle underrepresentation within our workforce.