Online and social media coordinator jobs
About Us
Learning and Work Institute is an independent policy and research organisation focused on lifelong learning and better work. Our vision is for a fair and prosperous society where learning and work enable everyone to realise their potential. We research what works, influence policy, and develop new ideas to improve practice.
About The Role
Permanent : Part-time flexible, 22.5-30 hours per week, to be worked across 4-5 days.
Salary: £25,780-£34,910 per annum (pro rata), dependent on experience and location
This role within our external affairs team focuses on securing impact for our work by supporting the delivery of our campaigns and events.
This varied role involves providing coordination of and administrative support to our flagship campaign, Get the Nation Learning; regional adult learning awards; and L&W events.
The ideal candidate will need experience of working in a busy administration role; excellent communication skills; the ability to build relationships with internal and external stakeholders at all levels; excellent organisation skills; and the ability to work flexibly in a fast-paced environment.
Duties and Responsibilities
Campaigns
- Coordinate the delivery of the Get the Nation Learning campaign. This means: working with L&W’s head of lifelong learning to produce a comprehensive project plan; monitoring progress across team members to ensure work is delivered to time; undertaking all administrative elements of campaign delivery; managing the nominations and selection process for the Get the Nation Learning Awards; monitoring the budget; and working with the head of lifelong learning to manage relationships with sponsors, stakeholders and suppliers.
- Supporting the delivery of regional adult learning awards, including coordinating nominations and selection processes; undertaking all administrative tasks; and working with L&W’s external affairs manager to manage relationships with clients and award winners.
Events
- Supporting the delivery of L&W’s in-person and online events, including our annual Employment and Skills Convention and Get the Nation Learning Awards ceremony. This involves undertaking administrative tasks such as managing registrations, liaison with speakers and delegates, supporting delivery of events on the day, and working with the external affairs manager to manage relationships with sponsors and suppliers.
Other duties
- Support the external affairs team with communications tasks, for example website updates, drafting and preparing marketing emails and social media posts, distributing press releases etc.
- Undertake any other duties commensurate with the grade and level of responsibility for this post.
About You
Skills
- Excellent administration, organisation and planning skills - Essential
- Strong project coordination/management skills - Essential
- Excellent communication (oral and written) - Essential
- Proficient in MS Office - Essential
- Proficient in the use of CRM software - Desirable
- Proficient in the use of email marketing and website editing software- Desirable
- Basic design skills and familiarity with design software, such as Canva- Desirable
Knowledge
- Knowledge of, and commitment to, L&W’s charitable aims and purpose - Essential
Experience
- Proven experience in a coordination or administration role - Essential
- Experience of supporting the delivery of successful influencing campaigns- Desirable
- Experience of planning and delivering events - Desirable
- Proven ability to work under pressure, prioritise workloads, negotiate and meet deadlines - Essential
Benefits (FTE equivalent, part time pro-rated)
Salary of £25,780-£34,910 per annum), dependent on experience and location .
- 31 days' holiday increasing to 33 days after 5 years’ service, of which 3 are shutdown days in addition to public holidays.
- Company pension scheme with 8% employer contribution
- Group Life Assurance 3*salary
- Hybrid working (with 40%-60% of your time required in the office)
- Flexible working practices
- Employee Development Scheme
- Retailer Discounts
- Enhanced occupational maternity, adoption, paternity and shared parental pay
- Enhanced occupational sick pay
- Eye care scheme
- Employee Assistance & Wellbeing Programme
- Gold award in Investors in People
The client requests no contact from agencies or media sales.
We are looking for two Senior Facilitators and Coordinators to join our Sports Project.
- Salary: £36,190 per annum pro rata (£14,476 per annum for 2 days a week)
- Hours: Part-time (2 days/week, 15hrs/week) with potential to expand to 3 or 4 days
- Location: Remote (UK-based) with regular in-person deliveries across the UK, and primarily in London and the West Midlands
- Contract: 3-year fixed term contract starting March 2026, with possibility to extend if new funding is secured
- Reporting to: Sports Department Manager
About Beyond Equality
Beyond Equality works with men and boys towards gender equality, inclusive communities, healthier relationships and better mental wellbeing. We have a range of activities, centering on interactive workshops that have reached over 100,000 people in schools, universities, sports environments, workplaces and community organisations, as well as research and expert advice, external communications and professional development training. In everything we do, we prioritise compassion, mutual respect, and evidence-based practice.
The Role(s)
We are looking for two Senior Facilitators and Coordinators to join our Sports Project. You will deliver impactful workshops using Sport for Change (S4C) approaches within professional football academies, community foundations, youth centres and schools.
You will contribute to the design and testing of new learning materials and piloting of new workshops.
You will also be responsible for coordinating session logistics, maintaining stakeholder communications and ensuring data collection (Salesforce).
Both roles will combine direct delivery and project coordination. However, each role will also have specialised responsibilities:
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Senior Facilitator and Coordinator - Events & Network Building: Focusing on social media, outreach and events.
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Senior Facilitator and Coordinator - Research & Learning: Focusing on focus groups, data collection and curriculum design.
Please note that you only need to submit one application. We will discuss which role best suits you during the interview process.
Our Ideal Candidate(s)
We are looking for someone who has:
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Experience facilitating workshops with young men and adults;
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A strong interest in and an understanding of Sport for Change approaches;
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Strong organisational skills, to manage session logistics, data reporting and their own workload;
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A commitment to compassion, transparency and accountability.
Equal Opportunities
Beyond Equality strives to be an inclusive employer. We want to provide a working environment, and a recruitment and hiring process, that is welcoming, accessible and supportive for everybody - including and especially those who are marginalised in society. With this in mind, we’ve worked to create an application and recruitment process that is as straightforward and transparent as possible.
We welcome applicants with non-traditional educational backgrounds. If you are not sure whether you are qualified or experienced enough for a role, but you think you meet the person specification, we encourage you to apply anyway.
We particularly welcome applications from people of colour, LGBTQ+ people, women, new or expectant parents/carers and disabled people.
If there is anything else we can do to make the application and/or interview process more accessible for you, we want to hear about it, and will do our best to meet your requirements.
We are a diverse organisation and we appreciate the value of lived experience. When our team members want to draw on their own lived experience to inform aspects of their work, we do our best to support them - but we’ll never expect or require you to draw on your own experiences if you don’t want to, or to do extra work on the basis of any aspect of your identity.
Safeguarding
Beyond Equality is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff to share this commitment. Employment offers are subject to pre-employment checks including DBS, references, online checks and right to work.
How to apply
Closing Date: Wednesday 21st January at 23:59
To apply, please download the Job Pack PDF attached to this advert. It contains:
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The full details on the responsibilities and requirements for the roles,
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The link to our virtual Q&A session,
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The link to our Diversity Monitoring Form,
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The five application questions you'll need to submit via email with your CV.
If you’re unsure whether this role is for you, sign up for our virtual Q&A Session on Tuesday 13th January at 10:30am (link to sign up in Job Pack).
At Beyond Equality, we aim to disrupt the cycle of restrictive masculinity, eradicating resulting harms and improving well being for men and boys.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
A. Project Coordinator
We are looking for an experienced, dynamic and motivated Project Coordinator and Admin. Officer to implement a project entitled Tragedy to Legacy: Preserving the Social Heritage of the Damilola Taylor Trust, working with young people to create:
· A digital archive featuring documents, photos, and materials from across the Trust’s journey.
· Record 15 oral histories with young people, mentors, community leaders, and others involved with the Trust over the years
· Organise a public exhibition in South London, with an online version, showcasing the Trust’s story and legacy
B. Admin. Officer
· Provide a range of administrative support to enable the smooth functioning of the Trust’s programmes, management and governance for a period of three months.
Roles and responsibilities:
A. Project Coordinator: Tragedy to Legacy: Preserving the Social Heritage of the Damilola Taylor Trust
· Produce a project delivery and evaluation plan to deliver objectives of the Tragedy to Legacy: Preserving the Social Heritage of the DTT project for approval of DTT trustees.
· Organise information sessions to promote the project and to recruit YP for the Youth Heritage Team (YHT)
· Engage the services of an Oral History facilitator
· Recruit participants with lived experience of DTT’s journey for oral history activities
· Organise Youth Heritage training workshops for the YHT
· Implement project tasks:
1. Establish project steering group; Organise YP to research and collect archival materials; monitor project delivery;
· 2. Direct YP to create oral history story board
· 3. Support YP to prepare Oral History film shooting schedule
· 4. Organise shooting of 15 oral histories
· 5. Curate digital archive and edit film footage
· 6. Finalise public exhibition design, liaise with Library/Schools and schedule Public Exhibition event
· 7. Launch digital archive, screen docu-film and launch Public Exhibition
· 8. Prepare project evaluation and impact report and close the project
You will ensure the highest standards of support and safeguarding during delivery of the project.
B. Administration Officer -role and responsibilities
· Provide administrative support to Trustees and the executive management team and Youth Board
· Provide general administrative support across the Trust, including scheduling meetings, administering our Microsoft 365 system, helping to produce reports/ letters, managing emails, facilitating in-house communication, managing our records
· Manage enquiries to the Trust and respond to routine enquiries, ensuring that actions are followed up
Proactively manage our website day-to-day and post to our social media, consulting where necessary
Person specification -Specific experience or skill
KEY: (E) Essential (D) Desirable
A. Project Coordinator
· An excellent understanding and a proven track record of relevant experience working with young people (YP) from inner-city areas of high deprivation (E )
· Demonstrable skills at building effective relationships with young people and professional organisations (E )
· Project management experience, preferably working with YP, using digital tools to archive documents, photos, and artefacts of an organisation’s work. (E )
· Strong influencing and motivational skills; the capacity to get the best out of YP and confidently deal with issues and challenges (E )
· Excellent communicator, planner and problem solver, a strong team player and an exemplary role model (D)
· Self-directed, self-motivated with the ability to work on own initiative to plan and manage workload. (E )
· Strong IT skills including experience of MS Office system
· Relevant experience of managing YP on community-based projects (E )
· Knowledge of the processes involved in designing, planning, shooting and editing film footage
Experience of curating digital archives and editing films (E )
· Ability to be flexible, switch roles as required and be dynamic in approach
• Experience of organising own work effectively with limited supervision ( E )
• Experience providing administrative support (E ).
· Experience of working in a charity would be an advantage (E)
• Proficiency in Microsoft 365 including administering a system (E
• An ability to gather, analyse and evaluate data and to prepare and present concise reports both orally and in writing
• Exceptional time and task management skills; calmness under pressure (E
Knowledge, qualifications
· Knowledge of project management and good administrative practices (E)
· Knowledge of General Data Protection Regulations (E)
· An understanding of safeguarding of children, young people and vulnerable adults (E)
Personal qualities
· Commitment to own continuing personal and professional development
· Commitment to the vision, mission and values of DTT
· Flexibility
· Commitment to effective relationship building and collaboration
· Commitment to safeguarding and dedication to promoting the welfare of young people.
Please write no more than 2000 words explaining how your experience, qualifications and personal qualities fit you for this post. Also submit a CV which includes your full name, address, phone number and email address, your educational and work histories and the names of two referees, one of whom will normally be your current or latest employer. We will not seek references without asking your permission but any offer will be subject to satisfactory references
Safer Recruitment
The Trust is committed to safeguarding and promoting the welfare of young people and requires all employees to share this commitment. The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment.
The client requests no contact from agencies or media sales.
Purpose of Post: The Events Coordinator will help to plan, promote and deliver a diverse programme of online and in-person events that reflect the organisation’s mission to support, empower and amplify the voices of people with lived experience of mental illness. These will include outreach sessions, campaigning events, open forums, creative workshops, community engagement activities, fundraising events, awareness days and partnership events.
The post-holder will ensure all events are accessible, inclusive, trauma-informed and well-organised, working closely with the Engagement & Campaigns Manager, project teams, volunteers and external partners.
Given the collaborative and engagement-focused nature of this role, and its direct delivery responsibilities, regular face-to-face working is required, with the post-holder based primarily in the office and attending events and community activities as needed.
Key Duties and Responsibilities
Planning and Coordination
- Develop and maintain an annual events calendar covering outreach, campaigns, creative sessions, open forums, workshops and fundraising (both online and in-person).
- Lead on the end-to-end planning of online and in-person events including aims, audience, format, accessibility needs, timelines, budgets, venues, equipment and staffing.
- Prepare event plans, schedules, risk assessments and checklists to ensure smooth delivery.
- Liaise with venues, suppliers and partners to negotiate costs (ensuring value for money), confirm bookings and arrange logistics.
Promotion and Communications
- Produce accessible event information and promotional materials, working with colleagues to ensure inclusive language, imagery and formats.
- Use social media, website updates, e-newsletters and community networks to publicise events.
- Maintain event booking systems (e.g. Eventbrite, online forms), manage attendee lists and respond promptly to enquiries.
Event Delivery
- Act as point of contact on the day of events, ensuring smooth set-up, running and pack-down (including seating, signage, technology and accessibility adjustments).
- Brief staff, volunteers and facilitators on their roles and responsibilities before and during events, to ensure clarity of roles.
- Greet attendees, speakers and partners; creating a warm, inclusive and trauma-sensitive environment.
- Monitor timing, technical requirements (e.g. microphones, presentations, online platforms if appropriate) and respond to any issues that arise calmly and adapt plans where needed.
Community Engagement and Stakeholder Support
- Build strong relationships with partner organisations, community groups, local charities, the council and health & social care stakeholders.
- Represent the organisation professionally at meetings, outreach events and networking opportunities as necessary.
- Support delivery of awareness campaigns, public consultations and community engagement activity.
Volunteer Coordination
- Support the recruitment, induction, supervision and recognition of event volunteers.
- Provide clear instructions and create a positive, supportive environment for volunteers.
Monitoring, Evaluation and Reporting
- Collect and analyse event data, including attendance, demographics, costs, outcomes and feedback (e.g. surveys, informal feedback, Mentimeter)
- Produce reports and summaries to evidence impact, support funder reporting and inform future planning.
Finance and Administration
- Work within agreed event budgets, tracking expenditure and income, and seeking value for money.
- Process invoices, petty cash and expenses in line with Hear Us, financial procedures.
- Maintain an organised system for event documentation (e.g. booking forms, contracts, attendance, risk assessments, evaluations).
Safeguarding, EDI and Health & Safety
- Ensure all events comply with safeguarding, data protection, confidentiality and health & safety policies.
- Ensure events are inclusive of people from diverse backgrounds and are accessible to people with a range of mental health needs and disabilities.
- Report safeguarding concerns promptly following internal procedures.
Other Duties
- Attend staff meetings, supervision, training and development opportunities.
- Contribute to a positive, collaborative and learning culture.
- Carry out any other reasonable duties within the scope and spirit of the role as requested by your line manager.
It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are expected to work in a flexible way, as required by Hear Us. Some meetings and other events may be held out of normal office hours and could involve travel away from the local area.
The above items outline the main duties and responsibilities of the post and are designed to give an accurate flavour of the nature and scope of this post. However, they do not represent an inclusive list of all the duties required
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The IOP exists to help physics and the physics community deliver on their potential for our lives, our society, our planet.
Together with our members and leaders from the world of physics and beyond, we have identified three priorities of Skills, Science and Society which must shape our work over the next five years if we are to achieve our mission.
We are very proud of our new innovative strategy, please click here to find out more information about our 2024 – 2029 strategy, our priorities and our principles.
The Institute of Physics (IOP), in collaboration with the Royal Society of Chemistry (RSC) and Science Made Simple (SMS), is seeking a proactive and highly organised Project Coordinator for a fixed period until 31st March 2028 to support delivery of the Boosting Science Education in Wales initiative, funded by the Welsh Government’s Curriculum for Wales Grant.
This three-year project aims to address the shortage of physics and chemistry practitioners in Wales by improving science teaching and learning outcomes across primary and secondary schools.
What is it like working at the IOP?
The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a ‘work anywhere’ policy to make working at the IOP as flexible as possible. Looking after our colleagues and supporting them in life and work is our priority, ensuring they can live their best lives, with competitive salaries, professional development opportunities and generous benefits.
Our comprehensive benefits package including:
- An excellent pension scheme - (up to 12% company contribution)
- Private medical insurance, life assurance, dental insurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme
- Floating bank holidays (choose where to take your bank holidays throughout the year)
- Generous annual leave (25 days starting as a standard)
- Flexible working and much more!
The Role
The Project Coordinator will play a key role in ensuring the smooth running of the project by providing coordination, administrative, and communication support across the three delivery partners, Institute of Physics, Royal Society of Chemistry and Science Made Simple.
What will I be doing?
- Coordinating and delivering events across Wales, including professional learning days, workshops, forums, and online sessions ensuring smooth logistics, bookings, communications, and on-the-day support.
- Supporting project communications, including updating webpages and social media, drafting newsletters, and promoting opportunities to schools and stakeholders.
- Managing practitioner bursaries, tracking applications and coordinating payment processes.
- Coordinating partner meetings, including scheduling, preparing papers, minute-taking, and monitoring follow-up actions.
- Maintaining accurate data and reporting, ensuring compliance with GDPR and supporting monitoring of project impact.
- Liaising with venues, suppliers, schools, and stakeholders to ensure high-quality delivery, accessibility, and strong engagement across Wales.
Projects you work on may include:
- Secondary and Primary Science Days, large-scale national events bringing together practitioners for hands-on workshops and professional learning.
- Steps into Science primary workshops, sessions that help primary practitioners build confidence with practical science.
- Welsh Physics Teaching Network, a programme of support featuring coaching, mentoring, physics forums, and resource round-up sessions for practitioners across Wales.
- Inclusion & Equity Network activities, supporting networks focused on Science Capital, equitable practice, and practitioner collaboration.
- Thinking, Doing, Talking Science training, evidence-based professional learning for primary practitioners.
- Teach Chemistry workshops and networks, including practical chemistry sessions, live online courses, and the Welsh Chemistry Teaching Network.
- Practitioner and technician bursary scheme, administering and tracking bursaries to widen access to professional learning.
- Bilingual resource development and promotion, supporting creation and dissemination of teaching materials, including those hosted on Hwb.
Who will I work with?
The role will work closely with colleagues across the Institute of Physics, the Royal Society of Chemistry, and Science Made Simple, while developing strong relationships with schools, practitioners, technicians, venues, suppliers, and wider education stakeholders across Wales to ensure effective coordination, seamless delivery, and consistent engagement throughout the project.
Ideally, we hope you’ll apply if your skills include:
Essential Criteria
- Proven experience in project administration or coordination, ideally within education, Events, or the public/charity sector
- Excellent organisational skills with the ability to manage multiple priorities and deadlines
- Strong written and verbal communication skills, with attention to accuracy and tone.
- Confident in using Microsoft Office (Word, Excel, Outlook, Teams) and online collaboration tools
- Experience coordinating events and liaising with external stakeholders
- Ability to work effectively with colleagues across multiple organisations and tocontribute to a positive, team-oriented culture
- A proactive and flexible approach, with strong problem-solving and interpersonal skills
- Willingness to travel across Wales and occasionally work evenings or weekends to support events
Nice to have
- Experience coordinating education or outreach projects.
- Welsh language skills are desirable to support bilingual communications across the project
- Experience managing social media accounts and creating engaging content.
- Familiarity with CRM systems or data management tools.
The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity. We know that not every candidate fits into a neat little box, and that's okay! So, even if your experience looks a little different from what we’ve identified but you believe you’d bring passion, creativity, and a willingness to learn, we’d love to learn more about you!
Application
Alongside your CV, please ensure you include a cover letter stating how you meet the person specification.
How will I be working / Where will I work?
The project coordinator will work in a hybrid way, with flexibility to work from home, at the IOP’s Cardiff office and the offices of our project partners as required (all partners are Cardiff based). This role will also involve travel across Wales to support events, meetings and project delivery.
The Institute of Physics is an inclusive employer and our people are at the heart of our approach to delivery. Following the impact of COVID-19, we have developed a new, innovative and exciting trust-based model of flexible working called How We Work. This empowers our staff to deliver the goals of the organisation, acknowledging that there will be occasions where in-person meetings, collaborations and events will help generate greater impact. The How We Work initiative is based on the principles of collaboration, trust, flexibility and agility.
Why should I want to work for the IOP?
The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society. There’s never been a more exciting time to join the IOP - watch our film to find out more about our work.
To apply for this role please click the link below, best of luck with your applications!
We recognise personal unique characteristics, should you require any reasonable adjustments to support you in your application and/or throughout the recruitment process please do not hesitate to reach out to us for support.
The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.
We strive to make physics accessible to people from all backgrounds.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Your role
We are seeking a Digital Communication & Events Coordinator to support Design for Good’s programmes and initiatives. You will bring energy, ownership, and initiative to strengthen existing work and deliver new activities, working closely with our Communications & PR lead, programme staff, and senior management to execute our digital communications and events strategy.
The working environment is informal, multilingual, team-oriented, and encourages individual input, learning, and an entrepreneurial mindset. You will have the opportunity to showcase our international scope, activate a global network, and support the delivery of impact-driven programmes to improve life through design. This role reports to the Managing Director of Design for Good.
Key requirements
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3+ years’ experience in Business, Communications, Marketing, Design, or a related field, with a strong interest in digital communications and events.
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Excellent written and spoken English; additional languages a plus.
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Highly organised, detail-oriented, able to structure, prioritise, and meet deadlines consistently.
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Comfortable working independently in a remote, international team.
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Able to manage multiple priorities and support planning and coordination of digital and in-person events.
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Creative and confident using design skills for social content, presentations, and basic animations (a strong plus).
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Proactive, with strong ownership, follow-through, and a practical “can-do” mindset.
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Curious and people-oriented, motivated to build and nurture relationships across partners, volunteers, and collaborators.
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Passion for social and environmental impact; non-profit experience is a plus.
Key responsibilities
Digital Communications & Social Media
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Support development and execution of social media strategies to expand reach and impact.
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Schedule, publish, and manage content across social and email channels.
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Create social media assets (graphics, animations, reels, videos).
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Monitor, analyse, and report monthly on performance.
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Ensure consistency across all digital communication channels.
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Support creation of the Annual Review, including content coordination and internal reviews.
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Develop and adapt presentations for partners, funders, events, and internal use.
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Prepare briefings and communication materials for stakeholders and events.
Website Development & Maintenance
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Manage website content via CMS (Squarespace experience a plus).
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Gather, create, and post relevant content.
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Analyse and report key platform metrics monthly.
Online and In-person Events
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Support planning and delivery of webinars, Q&A sessions, and other online events.
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Moderate live chats and Q&A sessions, including Slack and Teams.
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Upload and manage event recordings on YouTube.
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Assist coordination of in-person events, including the annual global gathering and CDO roundtables.
Preferred skills and qualifications
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Ability to translate complex topics into clear, engaging content.
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Experience supporting events beyond logistics, including participant engagement and follow-up.
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Interest in ethical, person-first, inclusive storytelling across cultures and regions.
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Confidence experimenting with new digital formats (carousels, short videos, interactive presentations).
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Experience working with volunteers, pro bono partners, or multi-stakeholder collaborations.
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Exposure to or experience in international culture, creativity, or sustainability initiatives.
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Comfortable using engagement metrics to improve communications.
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Proactive, accountable, and able to follow through on commitments.
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Ensure all communications reflect Design for Good’s tone, values, and visual identity.
*Must be UK based to apply
Design for Good builds, trains and focuses a passionate global creative community to design direct and lasting impact for the United Nations’ SDGs.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Salary: £27,500 per year, pro rata (£11,000 actual salary).
Hours: Part time, fixed term 12 month contract, 14 hours per week (0.4 FTE)
Work pattern: Flexible, between Monday-Friday
Start date: ASAP
Location: Remote. With travel to team away days every 2-3 months. All equipment and travel for work will be paid for by the charity.
Reporting to: Head of Support Services
About Pregnant Then Screwed (PTS)
Pregnant Then Screwed (PTS) is the leading charity working to end the motherhood penalty. Founded on International Women’s Day in 2015, our work is rooted in lived experience and delivered with fearless conviction. We campaign for change, provide support and advice, and build community with working parents across the UK. We do this with rigour, rage, and love.
With a new CEO, we’re now at a pivotal moment in our journey, and we’re looking for someone who’s excited to build with us — shaping what comes next for one of the UK’s most fearless campaigning charities.
The Role
Pregnant Then Screwed’s Tribunal Mentor Programme is a peer-to-peer support service for women and parents taking legal action against an employer for pregnancy and maternity discrimination. We match mentees with volunteer mentors who have been through the Employment Tribunal process themselves for 12 weeks of support through weekly calls. We relaunched the programme in October 2025, and now, with funding from The National Lottery, we are looking for a part time Support Services Coordinator to help us grow and maintain new mentoring matches.
As the Support Services Coordinator, you will be responsible for recruiting and inducting mentees and volunteers onto the programme and supporting matches throughout their journey. You’ll also drive engagement with the programme, and develop recruitment strategies for potential volunteers and mentees.
Responsibilities:
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Coordinating the Tribunal Mentor Programme and volunteers.
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Welcoming new mentee and mentor applicants to the programme through 121 and group calls.
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Recruitment and engagement of new volunteers and participants.
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Monitoring our Community WhatsApp groups and responding to enquiries.
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Hosting regularly mentor and mentee online check-ins.
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Researching further support and signposting options for mentees.
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General administrative tasks, including managing volunteer and mentoring data, supporting the Head of Support Services with reporting data and responding to general enquiries.
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Supporting our Head of Support Services with volunteer training, policy and process development.
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Supporting other Support Services projects where necessary.
Essential Skills & Experience
- Volunteer engagement - demonstrated through experience managing or coordinating volunteers.
- Diversity, equity and inclusion focus, able to demonstrate a deep understanding of (and confidence in discussing) anti-oppression.
- Engaging written and verbal communication skills - demonstrated through a proven ability to craft engaging newsletters, social posts or discussion prompts.
- Mentee and mentor growth and retention - demonstrated through experience in growing and sustaining a befriending or mentoring programme (or transferable skills from other types of service user engagement)
- Technologically proficient and confident - demonstrated through experience using Beacon or other CRM systems and digital work tools.
Please note this job description is not exhaustive, and you may be required to take on additional responsibilities that are within scope of the role.
What We Offer
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Flexible working is embedded in our culture with employees working different hours, and days of the week.
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34 days annual leave, including statutory bank holidays. This is pro-rata for part-time staff.
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Paid leave between Christmas Day and New Year’s Day.
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Two paid ‘Wellbeing Days’. These are days that can be booked off with no notice and no questions asked.
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Five days’ paid leave to care for dependents. These can be used when a dependent is unwell, for settling in days at nursery or school, or for activities such as sports day or school plays.
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After two full years of service, employees are entitled to an additional day of paid leave for every additional year, up to a maximum of three additional days.
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Participation in a comprehensive workplace pension scheme with contributions from the organisation of 4%.
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Enhanced maternity, paternity and adoption pay. Maternity and adoption leave is paid at a rate of 100% for 20 weeks, 50% for the next six weeks, and then statutory for the remaining time. Paternity is paid at a rate of 90% for six weeks.
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Employees work from home, with an in-person team away taking place every six - eight weeks (locations vary).
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It is expected that all employees will engage in at least four days of training per year. Mandatory training includes: GDPR, Health and Safety, Equality and Diversity and Safeguarding training.
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All employees will be provided with a company laptop, riser, monitor, mouse and mouse mat should they need, plus £100 to spend on other office set-up needs, including stationery where necessary.
Ready to help us shape a fairer world for working mums and parents? Here’s how to apply:
Step 1: Answer our screening questions and upload your CV via CharityJob. You will need to apply by 11pm on Sunday 11th January 2026
Step 2: Shortlisted candidates will be invited to an online interview, which includes preparing a 10 minute presentation, and Q&As. We envisage interviews taking place in the last week of January or first week of February.
Please try to keep your answers to each screening question succinct and under 350 words.
Charity working to end the motherhood penalty.
The client requests no contact from agencies or media sales.
Holborn Venues are looking for a full time Events Co-ordinator to join a small team running a wide-ranging events programme within a unique listed building in Central London. The role is varied and includes setting up events spaces, liaising with customers and creating social media content. Evening and weekend work required on a rota basis.
The client requests no contact from agencies or media sales.
Research is at the heart of our charitable objectives at Sarcoma UK. The charity provides funding for research to understand sarcoma better, improve treatments and ultimately, make a difference to the lives of people affected by sarcoma. Since 2009, we’ve funded more than 100 projects, representing an investment of more than £10 million.
The Research Officer role enjoys a varied workload and brings the opportunity to work with autonomy and develop new skills within a friendly and dynamic team. You will work on a broad range of projects, including being involved with our grant management processes, working closely with the Research Manager and Director of Research, Policy and Support. The post-holder will also work closely with other departments across the charity, including producing engaging research communications content for print, online and social media, and will also have the opportunity to interact with senior researchers, clinicians and people affected by sarcoma.
This is an ideal role for someone with a scientific background and an active interest in research management, and it offers the opportunity to make a real impact for people affected by sarcoma and their families.
At Sarcoma UK, we are committed to building an inclusive and diverse workforce.
We welcome applications from people of all backgrounds, communities and experiences. We are happy to discuss flexible working arrangements and will make reasonable adjustments throughout the recruitment process.
Benefits
- Flexible working options including hybrid working
- Pension with 5% employer contribution
- 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
- Additional day off for your birthday
- Health and wellbeing:
- Health Cash Plan
- Therapy sessions
- Wellbeing Group
Our Values
- Pioneering we are leading the way to a better future for the sarcoma community.
- Together we are creating a community to make a difference for all those affected by sarcoma.
- Expert we use our expertise in understanding sarcoma to deliver better outcomes.
Duties and Key Responsibilites
Sarcoma UK’s research programme
- To support Sarcoma UK’s grant application processes under guidance from the Research Manager. This will include calls for proposals, identifying expert peer reviewers, administering a high-quality peer and lay review process, communication with applicants and potential applicants, administration of grant awards and supporting patient involvement.
- To provide support to the Grant Review Panel and Research Strategy Committee, including organising meetings and preparing minutes.
- To manage Sarcoma UK’s portfolio of active research grants, under guidance from the Research Manager. This will include use of grant management software for administration of newly awarded grants, monitoring progress of current grants, oversight of grant finances and reporting on final outputs.
- To support opportunities for patient involvement within the research programme, including managing a network of lay reviewers and facilitating new opportunities, with support from the Involvement and Volunteering Coordinator.
- To support new developments in Sarcoma UK’s research programme, including organising and attending events, collaborative funding calls and initiatives to support early career researchers.
Research Impact and Communications
- To monitor and gather outputs and long-term impact of research grants funded by Sarcoma UK and support in ensuring these are shared with internal and external audiences.
- To plan and produce engaging and reactive and proactive communications about sarcoma research, including website, social media, written and video content, working with the Research Manager and Communications Team to ensure our research activities and outcomes are shared with the sarcoma community and wider public.
- To proactively engage with grant holders to gather impactful insights and to support engaging communication about sarcoma research.
- To regularly review and update Sarcoma UK’s website with progress updates on research grants and promote funding opportunities.
- To support work undertaken by the Fundraising Team where required, such as lab tours and supplying information about funded grants for donor reports.
External relationships
- To be a point of contact for Sarcoma UK grant holders and their host institutions.
- To maintain positive relationships with Sarcoma UK’s research panels, potential grant applications, researchers and clinicians, and the wider sarcoma research community.
- To work directly with a range of people personally affected by sarcoma to place the voice of lived experience at the heart of our research programme.
General
- To support the integration of the research programme across Sarcoma UK.
- Attend Sarcoma UK events and contribute to the wider work of Sarcoma UK.
- Travel occasionally to meetings and events. Occasional evening or weekend work may be required (time off in lieu will be given).
- Work flexibly and collaboratively in a dynamic environment, undertaking other duties as required to support the wider operations of Sarcoma UK.
Sarcoma UK is a national charity that funds vital research and offers information and support to anyone affected by sarcoma.
The client requests no contact from agencies or media sales.
WORKING WITH US
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
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ABOUT THIS OPPORTUNITY
Join the Harris Institute, a leading provider of professional development and training through three designated Teaching School Hubs. We deliver high-quality programs that empower schools and academies across London and South Essex to lead educational improvement.
As Apprenticeship Co-ordinator, you will play a key role in managing and supporting our apprenticeship programs. Reporting to the Teaching School Hubs and Apprenticeships Manager, you’ll be the main point of contact for apprentices and internal stakeholders, ensuring smooth administration, compliance, and a positive learning experience.
This is an exciting opportunity to make a real impact on workforce development in education.
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MAIN AREAS OF RESPONSIBILITY
Your job responsibilities will include:
Apprentice Lifecycle Management
- Onboarding & Induction: Co-ordinate the smooth induction of all new apprentices, ensuring they receive necessary documentation, program details, and are integrated into their respective teams.
- Administration: Maintain and quality assure all apprentice records, training agreements, and learning plans, in accordance with the apprenticeship funding rules.
- Compliance: Monitor and track apprentice progress against milestones, funding requirements, and End-Point Assessment (EPA) readiness, ensuring all programs comply with DfE, Ofsted, and Awarding Body regulations.
- Off-the-Job Training: Monitor and track the accurate recording of Off-the-Job training hours for all apprentices.
Stakeholder Engagement & Support
- Apprentice Support: Act as the first point of contact for apprentices, offering guidance, support, and signposting to relevant resources regarding their well-being, training, and workplace issues.
- Liaison: Build and maintain effective working relationships with Employers, internal line managers, and mentors to ensure consistent program delivery and feedback.
- Meetings: Ensure that all progress review meetings are being held and attended to, ensuring that outcomes are documented and follow up on agreed actions.
For a full list of responsibilities, please download the job pack.
WHAT WE ARE LOOKING FOR
We would like to hear from you if you have:
- The ability to co-ordinate and motivate a high-performing team.
- The ability to work in different sites across the organisation including London and Essex when needed.
- A pro-active and organised approach including to manage multiple priorities.
- A commitment to safeguarding and promoting the welfare of children, young people and vulnerable
- Proficient in the use of MS Office software packages, such as Word, Excel and Outlook, as well as search engines and online databases.
- Some experience of using social media platforms
For a full job specification, please download the job pack.
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APPLYING FOR THIS POSITION
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
OUR VISION & VALUES
Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.
We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.
IMPORTANT INFORMATION
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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WHAT WE CAN OFFER YOU
Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
You will also have access to a variety of benefits, support programmes and initiatives including:
- Excellent opportunities for continuous professional development and career progression
- Annual performance and loyalty bonus
- Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
- 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
LocalMotion Torbay Change Coordinator
Can you bring the element of order to a complex, emergent and un-prescribed programme?
Do you believe systemic change is possible?
Are you passionate about logistics and people in equal measure?
Do you want to see long term change in Torbay?
We want to hear from you if you are interested in working at the heart of an exciting approach to change in Torbay. Utilising an innovative and long-term funding opportunity from LocalMotion, we are collaborating across sectors and communities in Torbay to:
● Work together differently, with authenticity and trust.
● Develop and share new skills and knowledge.
● Solve deep rooted challenges facing the area.
● Change the system in positive and sustainable ways.
To continue this work, we are looking for someone who is able to act as the glue for multiple moving parts. This role is the logistics aspect of a coordination function, working in partnership with an additional creative component. If you think this sounds like you then we would welcome an application.
This post is offered as a 0.6 FTE fixed term contract or secondment for 2 years, as an employee contract or consultant.
£22,066 p.a (Job evaluated salary of £36,777 p.a. pro rata), or daily rate of £217 per day. Flexible working patterns available.
To apply to this role, please complete the application form
Please submit your completed application by midnight on Tuesday 20th January 2026.
If you would benefit from an informal conversation before submitting your application please contact Tracey Cabache at Torbay Communities
Planned date of interview: Please hold all day on Tuesday 27th January.
Developing stronger communities across Torbay
Location: Remote, in the UK (mandatory to travel to London once a month, at own cost)
Line Manager: Executive Director
WHO WE ARE
Animal Equality is an international animal protection organisation working with society, governments and companies to end cruelty to farmed animals. Animal Equality has offices in the United Kingdom, United States, Germany, Italy, Spain, Mexico, Brazil and India.
Animal Equality releases investigative materials captured from inside factory farms and slaughterhouses, exposing the conditions that farmed animals face around the world. We publish our findings on television, in newspapers and online. We routinely secure mainstream media coverage, including on the BBC, ITV, Sky news, The Times, the Guardian, New York Times and many more.
Animal Equality also advocates for political change. Our current campaigns include a UK ban on foie gras imports, increased enforcement of existing animal protection laws, legal protections for farmed fish, and Government subsidies for transitioning towards a plant-based food system.
We focus on farmed animals because of the scale and severity of the issue. More than a billion animals are confined and killed for human consumption every year in the UK. Farmed animals also often suffer in some of the worst ways: pigs typically endure painful mutilations, many chickens die of heart attacks, fish are confined in underwater cages, and some farmed animals are victims of deliberate abuse and neglect. But the problem is solvable! By utilising effective campaigning strategies, Animal Equality is having an impact for animals around the world and building a future where all animals are respected and protected, and are no longer exploited for human consumption.
Animal Equality UK’s current key campaigns include:
- Strengthening enforcement of animal protection laws
- Halting the expansion of Scotland’s salmon farming industry
- Achieving a ban on foie gras imports
- Securing species-specific slaughter legislation for fish
- Inspiring the public to eat plants, not animals
ABOUT THE ROLE
The Communications Coordinator will play a key role in shaping Animal Equality UK’s public voice. The postholder will ensure all outgoing content, both digital and print, aligns with our brand, values, and mission.
This role will lead on paid digital marketing and lead-generation activities to grow our supporter and donor base; oversee video production; manage website content; optimise organic and paid reach; support SEO strategy; and ensure consistent day-to-day engagement across our social media channels.
The successful candidate will work collaboratively across all UK departments, particularly Marketing and Campaigns, as well as with international colleagues, to maximise our impact for farmed animals.
ABOUT YOU
You are a detail-oriented and data-aware communicator who approaches your work with accuracy, care, and a strong focus on long-term financial impact for the organisation. You bring a creative eye for compelling storytelling, particularly through video and social content, and use this flair to proactively take ownership over your work, producing engaging, high-quality digital materials. You are solutions-focused and highly self-motivated, taking initiative to solve problems, respond swiftly to unfolding events, and share timely campaign updates, victories, and breaking news.
You excel in organisation and time management, balancing a varied and fast-paced workload while meeting deadlines and working independently when needed. Your strong written communication skills allow you to craft persuasive, clear, and compelling copy across platforms, always tailored to audience and context.
Collaboration comes naturally to you: you work cooperatively with colleagues across teams and international offices to achieve shared goals. You are driven, self-starting, and strategic in your approach, with a deep commitment to Animal Equality’s mission and the protection of farmed animals. Professionalism, adaptability, and discretion are essential to how you work. You actively seek constructive feedback and use it to continuously improve your work. You show autonomy, pride over your work, and a growth mindset that is focused on improving the world for farmed animals.
You must have a minimum of three years’ experience in running paid ads on Meta and Google, with a proven ability to design and deliver content for successful lead generation and long-term fundraising.
BENEFITS
- Holiday entitlement equal to 33 days per year (including standard public holidays).
- Personalised Employee Assistance Programme (EAP): an Animal Equality-funded benefit that offers employees confidential counselling and advice on a wide range of work and personal issues. The programme offers several services, such as a 24/7 confidential helpline and expert Cognitive Behavioural Therapy.
- Flexible hours, with the option to start between 8am-10am and finish between 4pm-6pm.
- Able Futures Support: The service is a nine-month, practical and confidential support service for employees whose circumstances or mental health may impact their wellbeing or work. Employees can work with a mental health professional to deepen their understanding of how their mental health may impact them and will build coping skills and resilience to thrive at work.
- Yearly stipend to access learning and development resources, to help employees further grow their personal and professional skills.
- A free vegan lunch every month at the Animal Equality monthly meetups.
APPLY NOW
To read the full job description and apply, please visit our careers page.
Closing date: 5.00pm on Friday 9th January 2026
The interview process comprises a multiple-stage interview and skills test. The appointment process will run throughout December and January, with Animal Equality UK making an offer to the successful candidate shortly after.
Animal Equality’s vision is a world in which all animals are respected and protected.

About the role
We are looking for a proactive and organised individual to join our Activities Team and deliver exceptional support to our student-led groups, helping create fun and inclusive communities across Imperial College Union.
You will coordinate the creation of new student groups, manage funding opportunities, and lead the onboarding programme for new committee members. You will also oversee administration for the Union’s minibus fleet and support governance processes, including annual elections and committee changes.
A key part of the role will involve delivering operational support for clubs and societies, including training opportunities, equipment services, and communication to ensure groups can thrive. You will also play a vital role in administering funding streams such as the Harlington Grant and Activity Development Fund, and contribute to projects that enhance inclusivity and the student experience.
The role sits within the Directorate of Membership Services and works closely with elected Officer Trustees and the wider Activities Team to ensure our processes, training, and support are effective and equitable for all student groups.
What you would be doing
The Activities Coordinator is a critical role in delivering the Students’ Union’s strategic objective of fun and inclusive communities through support, development and empowerment of student-led groups. The role is responsible for:
- Coordinating the creation of new student groups and onboarding programmes
- Managing funding opportunities and administering grants
- Overseeing administration for the Union’s minibus fleet and approved drivers
- Supporting governance processes, including annual elections and committee changes
- Delivering training and communications to help student groups access services effectively
- Contributing to projects that promote inclusivity and improve the student experience
Alongside elected Officer Trustees and the wider Activities Team, you will help deliver a high-quality support service for student-led groups at Imperial College Union.
Please see Job Description for full list of duties and responsibilities.
What we are looking for
The successful candidate will bring strong organisational skills and a methodical approach to managing processes and information. You will have experience delivering excellent customer service and supporting administrative systems, ideally within a student, volunteer, or community setting.
The role requires refined interpersonal skills to build positive relationships with student leaders and colleagues, as well as confidence in coordinating multiple priorities effectively. Experience in managing operational processes, governance procedures, or funding administration would be an advantage. You should be able to work independently while contributing to team projects and have a proactive attitude towards improving services and enhancing the student experience.
Please see Person Specification in the Job Description for full list.
What we can offer you
Please note this role is with the Students’ Union. We’re a registered charity in our right, with our own governance, systems, processes and objectives. However, we work extremely closely with Imperial College London, so you’ll also be joining a wider community of staff working within higher education. If you’ve never worked in a students’ union, or are unsure why it’s different, we urge you to get in contact. It’s a brilliant place to work.
As an employee of Imperial College, you will be part of lively community and work in a friendly and relaxed environment. Our aim is to provide to all our employees an encouraging and relaxed working environment with an emphasis on personal development and work-life balance. Based on that we offer:
- flexible working hours
- generous pension scheme
- 25 days holiday (plus 6/7 extra days per year for College Christmas and Easter closures)
- bicycle loan scheme
- season ticket loan
- health benefits
- excellent professional development opportunities and many more.
More information can be found on the Imperial College Benefits page.
Further information
To apply for the role please complete the online application form.
We are running a characteristic anonymised application process for this recruitment as part of the College’s commitment to equal opportunities and eliminating discrimination. Applicants will be assigned an application reference number and applicants’ names will not be visible to recruiting managers until the interview stage. You will not be required to attach a CV. Please also refrain from including your name in your supporting statement.
Closing date: 11 January 2026
Should you require any further details on the role please contact the People team listed on the website.
Interviews (In-Person) will be expected to take place on 22 and 23 January 2026.
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from Black, Asian and other racial minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. If there are any reasonable adjustments needed through the process, we will accommodate as much as possible.
As part of our commitment to sustainability, every role within Imperial College Union contributes to our environmental and social goals. This includes actively participating in initiatives to reduce waste, conserve energy, and promote eco-friendly practices within every department.
The client requests no contact from agencies or media sales.
Purpose of Post: The post holder will lead on the delivery of our volunteer programme. You will be responsible for the recruitment of new volunteers and the support of existing volunteers and volunteer contacts to maintain a positive volunteer experience.
You will work across teams to ensure the volunteer’s experience is positive and will play a key role in volunteer retention. You will work with the different teams to identify and develop new volunteering opportunities. You will increase the diversity and variety of our volunteering opportunities to reflect our local community and better serve our members. You will work to ensure our volunteers feel valued, fulfilled, and have opportunities to meaningfully contribute to Hear Us.
As well as oversight of all our volunteering activities, the post-holder will assist in delivering, developing and expanding upon the success of our existing independent peer support Linkworking Project at inpatient wards at the Royal Bethlem Hospital (RBH) and Croydon’s Mental Health Community Services, Jeanette Wallace House (JWH) and Queens Resource Centre (QRC). The post-holder will assist the Peer Support Coordinator in managing and supporting our team of peer support Linkworkers (volunteers) to monitor the quality of Croydon’s statutory mental health services.
This role is crucial for maintaining the efficiency and effectiveness of our volunteer activities, enabling us to support more people in our community.
This post holder will work towards achieving a Hear Us Volunteer Accreditation as part of ensuring good practice for our staff and volunteers, and developing the future creative direction of our volunteering offer.
Given the collaborative and engagement-focused nature of this role, and its direct delivery responsibilities, regular face-to-face working is required, with the post-holder based primarily in the office and attending events and community activities as needed.
Key Duties and Responsibilities
· Develop and support different techniques to attract lived experience volunteers to Hear Us to build a strong and diverse volunteer base
· Develop and produce volunteer recruitment and information material for our public events, website, and social media
· Monitor and screen incoming volunteer applications and make first contact with applicants
· Liaise with Hear Us managers to schedule, plan, and organise in-person and online volunteer recruitment drives and/or information days
· Support with the development and delivery of a standardised volunteer induction.
Volunteer Management
· Lead on organising and managing volunteer involvement in events and activities, ensuring effective briefing and debriefing.
· Provide volunteer supervision and support where required (usually volunteers will be line managed by their project manager if volunteering with a specific project)
· Conduct regular volunteer surveys and establish routes for volunteers to provide feedback.
Volunteer Training
· Schedule, plan, and organise group training days for volunteers to access and complete mandatory training
· To support volunteers to access and complete mandatory training, (including safeguarding, Prevent and information governance) and to encourage attending further training, workshops or other opportunities that may support in their own development.
· To provide bespoke Hear Us training to new volunteers as part of the induction process, and provide refresher and ongoing training for existing volunteers, updating and/or redesigning the training manuals where necessary.
· In collaboration with colleagues, to develop the Hear Us Academy (accredited peer support training modules)
Volunteer Database Management
· Manage the volunteer database by maintaining an accurate record of Hear Us volunteers, including but not limited to activity status, address, and communication preferences on Hear Us database(s).
· Ensure all recruitment checks are completed and accurate volunteer records are held in compliance with the Data Protection Act and GDPR.
Linkwork Project Support
· Act as a deputy for the Peer Support Coordinator where required, in managing a small, vibrant team of peer support volunteer Linkworkers (all of who are current or former mental health service users).
· Assist with Linkworking Project support, such as supporting volunteers in signing up for the SLaM Involvement Register, arranging an induction with Hear Us and introducing peer support Linkworkers to wards and services.
· In the absence of the Peer Support Coordinator, organise and manage the peer support Linkworking rota, finding cover where necessary, ensuring as few sessions are cancelled as possible.
· In the absence of the Peer Support Coordinator, maintain good relations with the SLaM Involvement Register, and submit peer support Linkworkers’ timesheets as required.
· In the absence of the Peer Support Coordinator, ensure the ongoing delivery of Linkworking Sessions
· Help monitor the peer support Linkworking Project, evaluating its effectiveness on improving services and gathering feedback from service users, Linkworkers, and SLaM staff.
· Gather and provide peer support Linkworkers with signposting material and information that can be shared with service users.
Stakeholder Management
· Work in partnership with the Peer Support Coordinator, Engagement and Campaigns Manager, Welfare Rights Manager, Events Coordinator, Deputy CEO, CEO, trustees, and other staff members to achieve the charity's aims and ensure stability and longevity for Hear Us and its members.
· Represent Hear Us on appropriate external committees, networks and other bodies, with other voluntary, statutory and private sector agencies.
· Work on volunteer incentives, recognition and reward schemes across the year.
Other Duties
· Attend supervision and identify your own training and support needs with your supervisor.
· Develop and maintain a healthy working practice for yourself and the volunteers (including peer support Linkworkers) by having clear personal and professional boundaries.
· Keep up to date with best practice and legislation in the volunteer sector.
· Actively oppose discrimination against people who experience mental distress in Croydon in line with the Hear Us diversity and inclusion and recruitment policies
· Adhere to all Hear Us policies and procedures in all aspects of their work (including safeguarding, equity, inclusion & diversity, health & safety and confidentiality)
It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are expected to work in a flexible way, as required by Hear Us. Some meetings and other events may be held out of normal office hours and could involve travel away from the local area.
The client requests no contact from agencies or media sales.
Job title: Fundraising Officer
Responsible to: Fundraising and Communications Manager
Location: Hybrid (minimum two days a week in Oxford office for full time)
Hours: Full time (35 hours a week) / Open to considering part-time (28 hours a week) dependent on experience.
Salary: £28,500 – £32,000
About the role
We are seeking a proactive, enthusiastic, and highly organised Fundraising Officer to support our individual giving, community fundraising, and small trusts and foundations activities. The Fundraising Officer will manage individual and community donor activities, and the donor database to support thanking, stewardship and targeted donor engagement. They will also play a key role in monitoring the impact of our fundraising activity to ensure continuous improvement and income growth.
This is a dynamic, hands-on role for someone who is creative, collaborative, and enjoys working across a diverse range of tasks. They will be enthusiastic and keen to generate new ideas that strengthen supporter relationships and deliver impactful fundraising.
Main duties and responsibilities
Individual and Community Fundraising
- Work with the Fundraising and Communications Manager and Communications Coordinator to develop and deliver three - four individual giving appeals at year (digital and offline) to increase income.
- Monitor and analyse appeal performance to inform future activity.
- Support wider donor acquisition, retention, and upgrade strategies through data-led insights.
- Work closely with colleagues in communications and service delivery to create compelling fundraising content and impact stories.
- Act as the main point of contact for community fundraisers and local events, offering guidance, support materials, and encouragement. Work closely with Communications Coordinator where needed.
- Lead on the promotion and recruitment of participants for sponsored challenge events, particularly the Oxford Half Marathon.
- Research charity of the year opportunities amongst school and local businesses and support applications as required.
- Build and maintain strong relationships with local community groups, schools and faith communities.
- Confidently represent the organisation at community events and manage a pool of volunteer speakers.
- Use our CRM (Donorfy) to ensure accurate and up-to date relationship management records.
Donor Stewardship and Prospect Research
- Ensure all donors are thanked promptly and feel valued and engaged.
- Manage and maintain accurate donor data in Donorfy, producing reports on donor activity and performance.
- Monitor and manage fundraising and donation enquiries through our development@ inbox, responding and referring them as appropriate.
- Research new fundraising prospects and initiatives across individuals, community groups, small trusts, local businesses and other potential supporters. Maintain organised records of prospects and recommendations.
Trusts & Foundations (Small Grants)
- Support the Fundraising and Communications Manager and Trust and Foundations Fundraiser with the small grants pipeline, including prospect research, applications and reporting.
- Work closely with appropriate staff and service coordinators on project budgets, reporting and planning as needed.
Other responsibilities
- Support and oversee fundraising volunteers and interns as required.
- Work collaboratively within a busy staff team, participate in meetings and planning processes, and contribute to organisational development.
- Undertake any other duties appropriate to the role, as agreed with the Fundraising and Communications Manager or CEO.
Person specification
Essential:
- Demonstrable fundraising and supporter-facing experience, with the ability to manage multiple income streams simultaneously.
- Knowledge and experience of individual and community fundraising.
- Excellent verbal and written communication skills, and the ability to tailor content to different audiences.
- Experience using CRM databases, with confidence managing day-to-day data processes.
- Highly organised with the ability to prioritise and manage multiple deadlines and priorities.
- Excellent attention to detail.
- Strong research skills and a track record of writing funding bids and reports.
- Ability to build productive, collaborative relationships with internal and external stakeholders.
- A positive, solutions-focused “can-do” attitude, with the ability to adapt to change.
- Confidence representing the organisation at community events.
- Ability to work within a budget.
- Strong analytical skills, with the ability to interpret data and measure impact.
- A demonstrable passion for, and affinity with, our cause
- Ability to communicate and work sensitively with people with lived experience of migration and tell their stories with dignity.
Desirable:
- Experience of working for a local charity.
- Knowledge of the migration and refugee sector.
- Experience in digital fundraising, social media and online giving platforms (eg JustGiving, crowd-funding platforms, social ads).
- Experience in corporate fundraising.
- Experience of working with Mailchimp and donorfy
Please apply with CV and cover letter.
Deadline for applications: Midnight Sunday 11th January 2026
Interviews: Week commencing 2nd February in Oxford.
We support asylum seekers, refugees and vulnerable migrants to settle and thrive in the U.K.
The client requests no contact from agencies or media sales.