Online support professional jobs
Operations & People Support Officer
Reporting to: Operations & People Team Leader
Salary: £26,066 – £30,523
Hours: 37.5 hours per week
Contract: Permanent
Location: Alder Hey Children’s Charity (based within the hospital), Liverpool
Job Purpose
This is an exciting opportunity to be at the heart of the Charity’s operations. You will be the first point of contact for supporters and will deliver outstanding customer care and donor stewardship.
You will build strong working relationships with Charity colleagues, donors (existing and potential), volunteers and Trust staff. The role supports the fundraising teams, assists with the hospital and online shop, and plays a key part in coordinating and administering the Charity’s volunteering function. You will also provide vital People (HR) administration and process support.
Main Duties & Responsibilities
Fundraising & Office
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Undertake day-to-day administrative tasks as directed by the Operations & People Manager and Team Leader, including preparing letters, reports and memos to a high professional standard.
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Handle sensitive information appropriately, maintaining confidentiality at all times.
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Deal with all incoming telephone enquiries in a professional and helpful manner, directing calls correctly and taking accurate messages.
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Support the efficient running of the public Charity office by welcoming donors and visitors in a friendly and professional way.
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Provide excellent customer care and donor stewardship in every interaction.
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Manage incoming mail, ensuring it is opened, distributed and responded to promptly.
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Process donations in line with established receipting procedures.
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Adhere to audit procedures and liaise with the Charity’s auditors.
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Maintain filing systems, ensuring safe storage and regular archiving of records.
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Support the senior management team, including organising meetings and room bookings.
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Undertake banking procedures, ensuring donations are accurately recorded and banked.
Hospital & Online Shop
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Process online shop orders in a timely manner.
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Run regular online sales reports for the Operations Manager.
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Support the management of the hospital and online shop, ensuring stock levels are maintained and products are well presented.
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Provide customer service in the hospital Atrium shop and support front desk cover as required.
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Cash up the till, ensuring all sales are accurately recorded and passed for banking.
Database Support
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Process donations on the CRM database, liaising with fundraising teams to ensure accuracy, including online platforms.
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Produce analytical reports from the fundraising database for audit purposes.
People / HR Support
Provide People/HR administrative support in the following areas:
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Recruitment, including coordinating recruitment and induction of new starters.
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Volunteer coordination, ensuring a robust process from expression of interest through to induction.
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Ensuring all staff have DBS checks in line with Trust requirements.
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Administration of staff annual leave and absence reporting.
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Creating staff correspondence, including pay award, furlough and other required communications.
Other Duties
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Act as an outstanding advocate for Alder Hey Children’s Charity, in line with organisational values.
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Be an active and supportive team member, contributing to team development and collaborative working.
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Attend and support fundraising events where required.
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Undertake any other reasonable duties as requested by your line manager.
Person Specification
Qualifications, Knowledge & Experience
Essential
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Experience managing a demanding and varied workload.
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Proven experience handling cash and working within audit and procedural controls.
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Strong customer service background.
Desirable
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Experience working in a charity.
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Experience using a CRM system or database.
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Experience using Shopify or other online sales platforms.
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HR experience or qualifications.
Skills & Attributes
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Commitment to equality, diversity and collaborative working.
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Excellent written and verbal communication skills.
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Ability to build strong working relationships.
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Self-motivated with a positive attitude in a fast-paced environment.
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Highly organised, adaptable and able to manage shifting priorities.
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Able to work effectively both independently and as part of a team.
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Strong understanding of data protection and confidentiality.
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Excellent IT skills, including Microsoft packages.
Additional Requirements
Essential
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Strong interest in working for a children’s health charity.
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Commitment to the values of Alder Hey Children’s Charity.
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Willingness to get involved across the Charity.
Desirable
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Willingness to occasionally work outside normal office hours.
Our Values
At Alder Hey Children’s Charity, our values guide everything we do. By being courageous, working together, being passionate and creative, we ensure our hospital can deliver the very best care for young patients and their families.
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Courage: We try new things, take risks and speak up. We are accountable and unstoppable.
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Together: We work as one team, celebrate diversity and empower one another.
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Passion: We care deeply about what we do and inspire others.
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Magical: We are creative, child-led and create special moments that go the extra mile.
Four-Day Working Week
In April 2025, the Charity adopted a four-day working week. Staff previously working 37.5 hours now work 30 hours over four days. This supports a healthier work-life balance while continuing to drive growth and success.
Additional Information
This job description outlines the general nature and level of work expected. It is not exhaustive and may be amended to meet the Charity’s needs.
Alder Hey Children’s Charity is committed to equality, diversity and inclusion, and welcomes applications from all sections of the community. Reasonable adjustments will be made for applicants with disabilities. The Charity is committed to safeguarding children and vulnerable adults.
The post holder will be required to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Healthcare Assistant
Reports to: Patient Services Manager
Based at: Remote Worker– however must be able to travel as and when required to meetings and/or events
Job Purpose: To provide direct support to patients and support to all areas of the Charity Group
Working Hours: Monday – Thursday 09:00 – 17.30, Friday 09.00 – 17.00
Key Responsibilities:
· Responding to enquiries via telephone, email, online forums or social media with empathy, a listening ear, informative and supportive manner, whilst demonstrating confidentiality and sensitivity. Stay fully informed on the conditions and treatments associated with all three charities, ensuring the ability to respond to related enquiries becomes second nature
· Co-ordinate and action messages in the Patient Services Mailbox and distribute messages accordingly to the wider team where needed
· Maintain Patient Services documentation and make sure details are updated with clear and concise information
· Identifying gaps in patient information and assist in developing and proofreading relevant medically approved resources to reflect current guidelines, treatments, services and advances
· Frequently reviewing and assisting with update of content on charity websites and social media channels current and relevant Forums
· Supporting the organisation, promotion and delivery of all charity events including Patients Day, World Heart Rhythm Week, Global AF Aware Week, Know Your Pulse & Support Groups, Coffee mornings, Living with ...Series etc
· Build a central database of case studies / patient stories whether written or recorded
· Contribute content for the monthly e news and regular newsletters including patient stories, FAQ’s and latest news and updates with resources to Patient Service Manager
· Propose titles and speakers for patient educational events and develop virtual educational videos
· Co-ordinate the day-to-day planning and organisation of the fundraising activities and responding to enquiries.
· Support Patient Services Manager with administrative tasks/requests
Person specification:
- Sufficient healthcare knowledge and empathy when managing enquires
- Excellent verbal and written communication skills
- Excellent attention to detail and accuracy
- Excellent knowledge in Microsoft Suite of tools including Word, Excel and PowerPoint
- Excellent organisational skills, with the ability to prioritise and manage own workload
- Can undertake a wide variety of tasks and multi-task with ease
- Professional, methodical and thorough approach to work with a friendly and polite manner
- Ability to work on own initiative as well as part of a team
- Full Driving Licence with access to a vehicle
- Educated to GCSE level minimum
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Group Programme and Events Lead
Reports to: Associate Director of Business and Operations
Based: Remotely – however must travel as and when required to meetings and events.
Working Hours: Monday to Thursday, 9:00am–5:30pm; Friday, 9:00am–5:00pm. (Hours may vary on event days or when event planning calls are scheduled outside of standard working hours)
Job Purpose: To organise the planning and implementation of Programmes & Events and maintain a high level of accuracy and detail throughout.
The role: Arrhythmia Alliance Group is recruiting a Group Programme and Events Lead on a full-time, permanent, remote basis. Your skills will be essential in strengthening the charities profile through programmes and event planning and coordination.
You will support the organisation with its’ programme and events portfolio by developing healthy, professional, relationships at all levels. You will also showcase initiatives taken and their key impact in making a real difference in people's lives.
Main responsibilities:
- Plan, coordinate, attend and execute charity programmes and events.
- Research and oversee all event logistics, including agendas, venue selection, room allocation, contract negotiations, transportation, accommodation and catering arrangements.
- Liaise effectively with various vendors and service providers.
- Develop and manage budgets, providing financial reports and forecasts to senior management.
- Evaluate programme and event success through feedback collection and analysis, making necessary recommendations for improvements.
- Promote the organisation's brand image, values, and initiatives.
- Ensure all events are compliant with relevant standards and other regulations.
- Diary management for all programmes and events.
- Support in production of relevant presentations and be able to present on the Charity group whilst attending events online or in person.
- Work closely with all other departments to ensure all events, projects and campaigns are promoted efficiently to the target audience; includes website development and updates along with researching and sourcing appropriate promotional resources.
- Take payments over the phone as and when required.
- Attend physical meetings and events as and when needed to provide support.
- Support the production of recording for Healthcare Professionals, patients and care givers for educational webinars & events using but not limited to Microsoft Teams or Zoom.
- Attend Calls with Senior managers out of normal working pattern when required
Person specification:
- Experience in planning, organising, and executing marketing of programmes and events
- Excellent attention to detail and accuracy
- Excellent knowledge in Microsoft Suite of tools including Word, Excel and PowerPoint
- Excellent organisational skills, with the ability to prioritise and manage workload
- Can undertake a wide variety of tasks and multi-task with ease
- Professional, methodical and thorough approach to work with a friendly and polite manner
- Ability to work on own initiative as well as part of a team
- Full Driving Licence with access to a vehicle
- Educated to GCSE level minimum
The client requests no contact from agencies or media sales.
Endometriosis UK is the leading UK charity supporting those living with endometriosis. Formed in 1981, we offer information and support, for example through our website, information leaflets and webinars, and via our local support groups, Helplines and online forum. As well as directly supporting those with endometriosis, we work to raise awareness of endometriosis amongst healthcare professionals, the public and the media; lobby for improved diagnosis, treatment and management; and support research. We have a big job to do and ambitious plans.
This role sits at the heart of Endometriosis UK working closely with the Community Engagement and Volunteer Manager, Support and Information Administrator and our Volunteer Coordinators based in England and Wales to facilitate the delivery of our support services through our network of volunteers.
At Endometriosis UK, our team of close to 200 trained volunteers are at the very heart of what we do. The empathy, generosity and commitment of our volunteers enables us to run all our support services, ensuring we can help and support all those affected by endometriosis.
The Scottish Development Coordinator plays a key role in ensuring we support and grow a thriving volunteer network, this involves working with the team to recruit, mobilise and inspire volunteers in their chosen roles. The Scottish Development Coordinator will ensure volunteers are supported at every stage of their journey to ensure those accessing our support services are well supported whilst ensuring the volunteer contributions are recognised and their achievements celebrated.
The post holder will help to expand our reach in Scotland to help raise the charity’s profile and ensure we are delivering vital supportive services to everyone affected by in Scotland this includes work with the wider team to develop exciting new projects to achieve our ambitious goals.
Closing date for applications: 10am Wednesday 11th February 2026
Interview dates: The interview process will consist of 2 stages. Initial interview will take place online week commencing 23rd February followed by a second-round interview in person.
Location: Home-based in Scotland
Our Network is here to offer those affected by endometriosis the support and information they need to understand the condition and take control


The client requests no contact from agencies or media sales.
Endometriosis UK is the leading UK charity supporting those living with endometriosis. Formed in 1981, we offer information and support, for example through our website, information leaflets and webinars, and via our local support groups, Helplines and online forum. As well as directly supporting those with endometriosis, we work to raise awareness of endometriosis amongst healthcare professionals, the public and the media; lobby for improved diagnosis, treatment and management; and support research. We have a big job to do and ambitious plans.
This role sits at the heart of Endometriosis UK working closely with the Community Engagement and Volunteer Manager, Support and Information Administrator and our Volunteer Coordinators based in Scotland and Wales to facilitate the delivery of our support services through our network of volunteers.
At Endometriosis UK, our team of close to 200 trained volunteers are at the very heart of what we do. The empathy, generosity and commitment of our volunteers enables us to run all our support services, ensuring we can help and support all those affected by endometriosis.
The Volunteer Coordinator plays a key role in ensuring we support and grow a thriving volunteer network, this involves working with the team to recruit, mobilise and inspire volunteers in their chosen roles. The Volunteer Coordinator will ensure volunteers are supported at every stage of their journey to ensure those accessing our support services are well supported whilst ensuring the volunteer contributions are recognised and their achievements celebrated.
The Volunteer Coordinator will help to raise the charity’s profile and work with the wider team to develop exciting new projects to achieve our ambitious goals.
Closing date for applications: 10am Wednesday 11th February 2026
Interview dates: The interview process will consist of 2 stages. Initial interview will take place online week commencing 23rd February followed by a second-round interview in person.
Our Network is here to offer those affected by endometriosis the support and information they need to understand the condition and take control


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Bipolar UK, our mission is simple yet life‑changing: to empower everyone affected by bipolar to live well and thrive.
We work to reduce stigma, improve understanding, and ensure no one faces the condition alone. Our vision is a world where every person affected by bipolar has access to the right treatment and support, an understanding community, and the tools to live well.
About Bipolar UK
We are the only national charity dedicated to supporting people affected by bipolar. Through our peer support line, peer support groups, eCommunity, digital tools, workplace training, research collaborations and awareness‑raising campaigns, we reach tens of thousands of people each year.
Our work improves understanding, reduces isolation and empowers people to stay well. We are a small, ambitious, and fast‑growing team driven by purpose, compassion and innovation. Our culture is collaborative, supportive and rooted in lived experience.
Job Summary
The Senior Partnership Officer will play a pivotal role in building, strengthening and diversifying Bipolar UK’s high‑value relationships, with a particular emphasis on corporate fundraising and identifying strategic, mutually beneficial collaborations that support the charity’s long‑term needs.
Working closely with the Strategic Partnership Manager, you will manage and grow our portfolio of major donors, corporate supporters, and strategic partners. You will provide exceptional stewardship, ensuring partners feel valued, engaged, and inspired to deepen their relationship with us.
A key part of the role will involve proactively identifying and cultivating new corporate prospects, developing compelling propositions, crafting funding proposals, and pitching confidently to decision‑makers at all levels. You will help implement robust cultivation plans and ensure effective monitoring and evaluation across all partnership activity.
You will also work collaboratively across the wider Fundraising Team - including with the Fundraising Officer - supporting campaigns, events, and individual giving where needed.
This is a home‑based position with travel required for meetings and events across the UK. Some evening or weekend work may be required.
Key Responsibilities
1. Growing Corporate and Strategic Partnerships
- Drive the growth of corporate fundraising through proactive identification, research and cultivation of new corporate prospects.
- Develop innovative, mutually beneficial partnership opportunities, including Corporate Social Responsibility (CSR), Charity of the Year, sponsorships, staff fundraising, corporate challenge events, payroll giving and cause‑related marketing.
- Create compelling propositions tailored to corporate audiences.
- Lead and support pitches to secure long‑term, strategic and income‑generating partnerships.
- Collaborate with internal teams (e.g. Services, Communications) to co‑design new partnership concepts, projects or services that align with charity priorities.
- Support the development of partnership agreements and ensure expectations, deliverables and benefits are clearly defined.
- Work to a mutually agreed financial target and use the CRM to track and record relevant data to grow our donor pipeline.
2. Strengthening High‑Value Donor & Partner Stewardship
- Deliver excellent relationship management to major donors, corporate partners and strategic allies.
- Provide regular updates on impact and organisational achievements to deepen engagement.
- Organise meetings, briefings, events and engagement opportunities to showcase our work.
- Maintain accurate and comprehensive records of all interactions on Salesforce.
- Create tailored materials, proposals and events to support ongoing partnership activity.
- Represent Bipolar UK through presentations at corporate and partner events.
- Track performance and impact of partnerships, supporting continuous improvement.
3. Supporting Wider Fundraising
- Work collaboratively with the Fundraising Officer, SPM and wider team to maximise fundraising opportunities across all income streams.
- Provide hands‑on support for individual giving campaigns, events and community fundraising when needed.
- Contribute to team planning, cross‑team projects, and organisational initiatives.
Strengths
You will thrive in this role if:
- You are an exceptional relationship‑builder with the confidence to engage senior stakeholders and corporate leaders.
- You bring creativity, energy and ambition to developing powerful partnership ideas.
- You are an excellent communicator - skilled in writing compelling copy and delivering persuasive pitches.
- You are a proficient user of professional social media platforms such as LinkedIn to support your work.
- You are an engaging public speaker, confident at events, in meetings and online.
- You are methodical, analytical and data‑driven, with strong record‑keeping and reporting discipline.
- You are adaptable, organised and calm under pressure - thriving in a small, fast‑paced organisation.
- You enjoy autonomy, value professional development, and proactively shape your own work.
- You are reliable, detail‑focused, deadline‑driven and comfortable working remotely with minimal supervision.
- You have a keen understanding of the charitable sector in the UK.
Skills and Experience
Essential:
- Minimum 2 years’ experience in major donor fundraising, corporate fundraising or partnership development.
- Proven track record of generating new business at 5 and 6 figure levels - from prospecting through to securing partnerships.
- Experience working to, and achieving, income targets.
- Strong understanding of the corporate sector, CSR and corporate fundraising mechanisms.
- Excellent written and verbal communication skills, with experience delivering pitches and proposals.
- Excellent project and time‑management skills.
- Understanding of ethical fundraising and GDPR compliance.
- Experience using Salesforce or a similar CRM.
- Confident user of Microsoft Office and quick to adopt new technologies.
Desirable:
- Experience within a mental health or health‑related charity.
- Understanding of bipolar gained through lived experience or supporting a friend or family member.
Other Information
The main tasks may be amended from time to time to reflect evolving organisational needs. Changes will be made in consultation with the post holder.
The post holder must comply with Data Protection, Health & Safety, and Equality & Diversity legislation, and follow all organisational policies and best practice.
How to Apply
To apply, please submit your application by 5pm 20th February through Charity Job including your CV and a covering letter. If we receive a high volume of applications we may close applications early.
Your covering letter (max two A4 pages) should outline:
- how your experience matches the person specification
- what you would bring to the role
- why you want to work for Bipolar UK
Interviews will be held w/c 2nd March, either online or in person.
Please note the final appointment is subject to satisfactory references and an enhanced DBS check.
Good luck and thank you for your interest in supporting Bipolar UK’s vital work.
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
The client requests no contact from agencies or media sales.
Are you a Product Development Manager looking to make a significant and critical impact?
RCR Learning supports the professional development of clinical radiologists and oncologists throughout their careers. We design and deliver in person, live online and blended programmes - short courses, lecture series and conferences - rooted in the realities of clinical practice. We’re ambitious to grow, and are investing to expand our needs led, commercially sustainable portfolio.
In this is hands-on role you’ll shape our portfolio, drive innovation, and design high-impact courses that improve patient care.
What you’ll do:
- Manage the new product development (NPD) process for new learning programmes - owning the pipeline from horizon scanning and opportunity selection through to design, piloting and evaluation.
- Lead the end-to-end design, development and pilot delivery of CPD courses, working closely with our course delivery teams.
- Collaborate with and coach SMEs (clinicians), using your learning design expertise to design high-impact, innovative short courses.
- Conduct market/user research and testing to ensure products meet demand, demonstrate educational impact and are financially viable.
- Lead go to market (GTM) planning and launches for new short courses to achieve commercial targets.
What you’ll bring
- Proven success in developing programmes which blend educational rigour with industry/market relevance.
- Strong experience in learning design and education programme development
- Commercial acumen and a user-focused mindset.
- Excellent stakeholder management and communication skills
- The ability to lead and inspire cross functional teams.
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support Worker – Children’s Homes (Days or Nights)
Contract: Permanent
Salary: £27,248 – £29,490 (up to £30,682 with progression)
• Day role: £27,248 per annum
• Night role: £29,490 per annum
Hours: 40 hours per week, shift work including weekends, bank holidays and occasional sleep-ins
Sleep-ins: £50 per session
Overtime/Bank Holidays: Paid at enhanced rates
Locations: Ealing (W13) or Balham (SW12)
Are you looking for excellent training, therapeutic support and clear career progression? Join our committed team and make a real difference to young people living in residential care, where no two days are the same.
About Us
We have a strong history of providing fostering, children’s homes and leaving-care services across the UK and the Isle of Man. Our work is underpinned by therapeutic expertise, and we place young people at the centre of everything we do. We support children and young people who are unable to remain in their parental or foster placements, offering positive, life-changing experiences, education support and life-skills development.
When you join us, you will receive a tailored development plan based on your goals. Whether you wish to progress into leadership, move services or develop further in your current role, we will support you throughout your journey.
The Role
As a Support Worker in a Children’s Home, you will provide direct care and support to young people aged 12–17 with complex emotional and mental health needs, including experiences of trauma and loss. Working within a therapeutic framework, you will build safe, trusting and professional relationships, support emotional regulation, and promote positive outcomes.
You will be responsible for safeguarding young people, supporting daily routines, liaising with professionals, and completing accurate support and care documentation. For Waking Night roles, on-call management support is provided, along with monthly team meetings and one-to-one supervision.
About You
You will have:
• At least 1 year’s experience supporting children or young people in residential, fostering, semi-independent or youth work settings
• A willingness to achieve the Level 3 Diploma in Residential Childcare within 2 years
• A genuine commitment to helping children and young people reach their full potential
• An understanding of safeguarding and professional boundaries
• The ability to manage challenging behaviour effectively
• Strong communication and teamwork skills
• Flexibility to work shifts, including weekends, bank holidays and sleep-ins
• A commitment to ongoing training and development
• Creativity, enthusiasm and resilience
What We Offer
• A paid 4-week induction and training programme
• Clear career progression and tailored development plans
• Industry-leading training, including Level 3 qualifications
• 25 days annual leave rising to 27 days, plus bank holidays (pro-rata)
• Contributory pension, enhanced maternity and sick pay
• Life assurance (3x salary)
• BUPA employee assistance programme
• Cycle to work scheme and Blue Light Card discounts
• Employee awards and funded training opportunities
Recruitment Process
Applications must be submitted via our online form and include a supporting statement addressing the Person Specification. CVs are not accepted. The process includes an online situational test, interview, and a home visit.
Closing date: 26 February 2026
We are a leading charity for children and young people, providing fostering, children's homes and leaving care services across the UK and Isle of Man



We are seeking a Network and Events Officer (maternity cover) to support the delivery of New Local’s vibrant peer-learning network and commercial events programme, creating inclusive, high-quality experiences for members and partners. By providing strong operational and logistical support, the role ensures that events and member sessions run seamlessly and that all participants feel welcomed, heard, and well looked after. Working collaboratively with the Networks & Events team, the postholder will help shape and deliver event and engagement strategies that maximise impact.
Your job will include:
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Event planning and delivery
Support the planning and delivery of high-quality, inclusive events and online sessions that engage our network and wider audiences. Working closely with the Head of Events, including on Stronger Things, you will help ensure events deliver maximum value and impact for members and partners.
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Event production
Act as the on-the-day producer for events and online sessions, managing logistics, technology platforms, and suppliers to deliver a seamless and professional experience. You will ensure participants have a smooth, engaging experience from start to finish.
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Network development and engagement
You will support invoicing, membership renewals, and onboarding processes, contributing to the growth and sustainability of the network while building strong relationships, driving engagement and responding to the evolving needs of members.
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Insight and data management
Maintain accurate and effective use of the CRM system, recognising the importance of high-quality data in shaping our offer and communications. You will analyse data to identify trends, generate insights, and support data-driven decision-making that strengthens engagement with members and wider audiences.
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Stakeholder collaboration
Work proactively and positively with a range of stakeholders, including partners, sponsors, and colleagues, before, during, and after events to foster effective collaboration and long-term relationships.
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Communications and outreach
Support the delivery of engaging communications that promote commercial events and the network. This includes creating invitations, sharing updates, and working with communications colleagues to highlight key moments and learning across our channels.
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Sector awareness and innovation
Stay informed about developments across the sector and contribute ideas and inspiration to help ensure our work remains relevant, responsive, and forward-looking.
Please visit our website for the full job description and details on how to apply.
Deadline for applications is 9 February 2026.
Candidates will be contacted for interview by 16 February 2026.
First round interviews will be held week commencing 23 February 2026 and will include a task.
Start date to be agreed.
An independent think tank and network, with a mission to transform public services and unlock community power.
The essentials …
- Permanent, full-time (part-time considered)
- £32,000 - £35,000 (depending on experience)
- Hybrid working with 2 days per week based in our Bath office
- Expected start date of 26th May 2026
The Geological Society Publishing House has an exciting opportunity within the publishing operations team for a ‘Publishing Platform Lead’ to maintain our established flagship publishing platform the Lyell Collection.
Who are we?
Founded in 1807, we are the oldest geological society in the world. Today, we are a world-leading communicator of Earth science – through publishing, library and information services, cutting-edge scientific conferences, education activities and outreach to the general public. We also provide impartial scientific information and evidence to support policy-making and public debate about the challenges facing humanity.
We have a membership (Fellowship) of c. 12,000, more than 2,000 of whom are based outside the UK. Approximately 3,000 are Chartered Geologists or Chartered Scientists - professionals who have demonstrated a high level of technical competence in their field and a commitment to professional ethics.
We have been a major publisher within the community since 1811. An independent and international publisher, we are dedicated to providing a high-quality service to geoscientists globally and any surplus is invested to support our discipline. We publish a diverse range of books and journals on the Lyell Collection, with over 10,000 pages of new peer-reviewed geoscience literature being made available every year.
Overall responsibilities / requirements …
To oversee the smooth running of the Society’s publishing platform, which showcases our portfolio of online titles. Reporting to the Head of Publishing Operations (HoPO), you will be chiefly responsible for the management, support and maintenance of the Atypon powered Lyell Collection platform.
You will collaborate with vendors and internal stakeholders to ensure seamless operations and stay up to date with the latest emerging platform technologies. You will be responsible for maintaining the Society’s online publishing platforms, so an understanding of a range of standard integrations, workflows, html and XML is essential.
Key accountabilities
Platform maintenance
- Oversee and maintain the Atypon Web Admin Tool (WAT) for the Society’s scholarly book and journal platform.
- Manage a queue of platform maintenance and change requests, including triage, feasibility analysis, testing and quality assurance.
- Serve as the primary point of contact for reporting platform issues to Atypon (the hosting provider), managing communications, and monitoring the support ticket system to ensure timely resolution.
- Provide technical support and troubleshoot platform issues reported internally and communicate resolution statuses.
- Support development of new platform features and assist with implementation and QA.
- Maintain, validate, edit, and troubleshoot JATS XML while staying current with JATS and NISO standards and ensuring vendor compliance.
- Set up new pages and journal/book series sites within the platform as needed, ensuring all new website content is consistent with site templates and branding.
- Ensure that any new developments are tested and work as per requirements, utilizing the test facilities of the platform via sandbox areas.
Third party tools and services
- Act as the point of contact with vendors who provide supporting or downstream services for the Lyell Collection, e.g. CrossRef, Digital Science, indexing services etc.
- Oversee the smooth deposit of selected content via Zipline into the GeoScienceWorld (GSW) platform, hosted by Silverchair. This is published via multiresolution doi on both the Lyell Collection and GSW.
Accessibility
- Manage web accessibility compliance in collaboration with internal teams and external vendors by overseeing the implementation of necessary improvements in line with publishing standards and directives.
- Check that any changes in XML tagging or online display meet accessibility requirements.
The duties and responsibilities highlighted in this Job Description are indicative and may vary over time. As required, post holders are expected to undertake other duties and responsibilities relevant to the nature, level and scope of the post.
What we’re looking for …
We recognise that the right person for this role may not meet all of the criteria but may also bring different strengths and experience. If you demonstrate most skills and are eager to work for the Society, please do go ahead and apply.
Essential
- Experience with STM publishing platforms (Atypon greatly preferred)
- Strong working knowledge of JATS (and BITS) XML and HTML
- Experience at working with CrossRef and content registration
- Experience with web accessibility standards (WCAG), including their application in evaluating, developing, or maintaining accessible digital content and platforms.
- Experience in QA testing, issue identification, and reporting to support platform quality and improvement.
- Excellent IT proficiency and full familiarity with the normal range of office/publishing software
- Strong troubleshooting, analytical, and problem-solving skills.
- Skilled in workflow documentation and technical communication.
- Effective facilitator and communicator with both technical and non-technical audiences.
- Organized, deadline-oriented, and able to manage multiple priorities.
- Graduate (or higher) level qualification
Desirable
- Experience with Atypon’s WAT publishing platform experience console
- Experience with Atypon Insights reporting system
- Publishing platform experience
- Multiresolution DOI knowledge
- Experience using ticketed support systems, such as JIRA, Freshdesk, Salesforce
- Google Analytics
- Strong project management skills
- Experience collaborating across teams and an ability to contribute to a culture of continuous improvement
- Experience of working for a learned or professional society (or other charitable organisation with trustees, committees and volunteers)
- Ability to update accessibility statements and VPATs.
Person specification
- Excellent interpersonal skills, and a commitment to collaborative working across the Society
- Self-motivated, proactive, with the confidence to act independently and with a flexible approach
- A commitment to personal development and learning
- Ability to work under pressure and to deadlines, prioritising work accordingly
- Positivity and enthusiasm
A bit about us …
The Geological Society is a registered charity and employs just under 60 staff at its offices in London and Bath. The Society Publishing House is based in Bath, from where we provide a full publishing service to an international geoscience community across a portfolio of books, journals, and associated products.
As an employee conscious company, we invest in our staff by emphasising training, growth and progression in every role. We firmly believe in creating a positive workplace wellbeing culture and offer a range of benefits to our staff including:
- 25 days basic holiday entitlement when you start, increasing up to 30 days with continued service (pro-rated for part-time staff)
- Option to purchase up to 2 days extra holiday days per year
- Contributary pension scheme with 10% employer contribution
- Access to 24/7 online GP with mental health & wellbeing counselling
- Free premium Headspace account for you and 2 members of friends/family
- Discounts and recognitions scheme
- Cycle to Work scheme
- Season Ticket Loan scheme
- Life Assurance and Income Protection schemes
- Free access to Royal Academy exhibitions
- Free Geological Society Fellow membership for qualified staff
The Society is committed to fostering an inclusive culture that promotes equality, values diversity and maintains a harmonious inclusive environment in which the rights and dignity of all its members visitors and staff are respected. We are an equal opportunities employer and the post-holder will be expected to adhere to and support the Society’s commitment to diversity, equality and inclusion.
How to apply …
To apply for this position, please click the 'Apply' button above to be taken through to our recruitment page with full contact details.
As part of our inclusive recruitment initiative, we have introduced the concept of anonymous recruiting in order to evaluate applicants solely on their skills and experience. With this in mind, we encourage you to:
- Anonymise your application by stating only your initials in your CV (including your file name) and cover letter.
- State your initials only in the subject line when sending your application.
- Ensure that you have included your contact email and number, as well as dates when you will not be available or might have difficulty with the indicative timetable.
First round interviews will take place remotely. Please let us know if you will require any special provisions to be made should you be called for an interview. We regret that unsuccessful candidates will not be contacted.
All applicants must have the right to work in the UK. We are currently unable to support visa applications.
#publishing #publishing platform #platform maintenance #journals
To support Earth scientists, grow interest in the natural world, and connect science, the profession and society.
The client requests no contact from agencies or media sales.
The Opportunity:
The Aspiring Professionals Programme Coordinator (APPC) role will be well-suited to someone who is focused on the best ways they can help the aims of the charity as well as those of our participants and partners. An APPC is responsible for supporting the delivery and development of the Social Mobility Foundation’s programme of activities for young people through their S5-6/sixth form and university years.
The SMF offers in-person and online support and opportunities, so this role will involve providing virtual and in-person support to students and working with employers across the UK.
Key Responsibility Areas:
1. Project Delivery
- Deliver key projects including recruiting and onboarding students, creating digital resources and student events
- Support with programme pilots, scoping (and delivering on) new activity
- Collaborate and build relationships with our employer partners, schools, and universities to support our young people in their applications for university, internships and graduate roles
2. Monitoring and Evaluation
- Maintain accurate records across relevant databases, updating data accurately and in a timely manner
- Contribute to evaluation for key work areas (residentials, events, internships etc), produce high quality evaluation reports where required.
3. Stakeholder Management
- Communicate to internal and external stakeholders in a timely and professional manner
- Proactively update external partners (i.e. employers) on your work areas, flagging risks in a timely manner with relationship managers
- Manage internal student queries and maintain consistent stakeholder (e.g. students) processes through regular communication
4. Activity Delivery
- Coordinate planning and delivery of skills sessions, partner events, university visits, and other activities, both virtually and in person across the Social Mobility Foundation’s target cities across the UK
- Create digital resources to support all provisions
Please see full job description attached for more details.
Person Specification:
We need someone who will demonstrate our organisational skills-based competencies - as listed below:
- Leadership
- Communication
- Adaptability
- Professionalism
- Decision-making
Technical knowledge, understanding and experience required:
- Basic Microsoft Office, particularly Microsoft Excel
- A basic understanding of the barriers young people face in accessing university and particular careers
Ways of working:
- Most of our work is office based, but you will spend a lot of time collaborating with other teams and clients via email, telephone and other communications channels such as Teams or Zoom.
- This role requires you to attend staff residentials for students on our Programme. This means that during the summer period (Jul – Aug) you will be expected to stay overnight on-site (in the UK - exact location to be confirmed closer to the time) for a period of up to two-weeks, help run the residential and be responsible for the welfare of the young people involved.
Travel:
- Some travel, to other offices and other locations, will occasionally be expected.
Benefits:
- 36/37 days' annual leave (England & Wales and Scotland respectively - includes bank and public holidays), with 3 of these days reserved for the annual end of year office closure
- Cycle to Work Scheme
- 5% Salary sacrifice pension scheme with enhanced matching employer contributions
- Employee Assistance Programme available to staff and their family
- Flexible work options such as hybrid working, flexitime, part-time
- Regular staff team building and business planning “away days”
We unlock potential, broaden horizons and create opportunities for young people


The client requests no contact from agencies or media sales.
Are you an organised, detail driven multitasker who thrives in a fast paced environment? Do you enjoy keeping projects running smoothly, supporting colleagues, and making a meaningful impact through your work? If so, the Professional Standards team at the Royal College of Radiologists (RCR) wants to hear from you.
At the RCR, we support doctors working in imaging and cancer treatment across the UK and beyond. Our Professional Standards team plays a vital role in ensuring our Members and Fellows have access to high quality guidance, robust clinical audit tools, and the resources they need to deliver outstanding patient care. And now, we’re looking for a proactive Administrator to join us at an exciting and pivotal time.
As our Professional Standards Administrator, you'll be at the heart of our work providing essential administrative and Officer support across a diverse range of projects. This role is perfect for someone who loves variety, enjoys collaborating with colleagues and contributors, and takes pride in delivering high quality administrative support.
What you’ll do:
- Manage multiple inboxes and respond to enquiries with clarity and professionalism
- Coordinate diaries and support Officers and senior staff with meeting arrangements
- Provide full secretariat support to committees and working parties, including preparing agendas, taking minutes, and tracking actions
- Support the smooth delivery of audits, guidance projects, consultations, and online events
- Help maintain accurate records, update website content, and ensure processes run seamlessly
- Juggle competing priorities while keeping a cool head and an eye for detail
What you’ll need
- Highly organised, adaptable, and comfortable managing multiple tasks at once
- Confident communicating with a wide range of stakeholders by email and in meetings
- Skilled in using Microsoft Office applications
- Able to take initiative, respond quickly to new challenges, and maintain exceptional accuracy
- Enthusiastic about contributing to workstreams that genuinely make a difference to clinicians and patients
By joining the Professional Standards team, you’ll be contributing directly to work that supports doctors and improves patient care across the UK. You’ll become part of a friendly, collaborative team with a shared purpose, where your work helps shape national standards in imaging and cancer care.
Why join us
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
About us
The Lucy Faithfull Foundation (LFF) is a UK-wide charity that exists to prevent child sexual abuse and exploitation. We’re here for everyone who needs us. We protect children by working with people who pose a risk and diverting them from causing harm. We support individuals and families who have been affected by abuse. And we help professionals who work with families to create safer environments for children through delivering risk assessments, interventions, training and consultancy.
About the role and you
As Digital Innovation Officer, you’ll help deliver and grow Project Intercept, our deterrence programme with tech companies. We work with platforms such as Google, Meta and Aylo to create online interventions that deter harmful behaviour and guide people to confidential support through our Stop It Now service. Working closely with the Innovation Programme Lead, you’ll take charge of the technical running of our chatbot, track the impact of our online warnings, and help manage day to day work with global partners.
We’re looking for someone who’s confident with digital tools, curious about how systems work, and able to turn data into clear insight. You don’t need to be a developer, but you should be comfortable navigating platforms, problem-solving and learning as you go. If you thrive in a small, purpose-driven team and want to use digital innovation to help protect children, this role offers real impact and room to grow.
This post is funded externally and is therefore offered on a fixed-term contract for one year.
What you’ll get from us
We offer the following benefits:
- Hybrid working (with a minimum of 2 days in the office per week; we ask for 3 days in the office per week for the first month)
- NEST pension
- 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period)
- Up to 5 days’ learning and development per year
- Flu jabs & eye tests
- Season ticket loans
- Charity discounts
- Employee assistance programme
- Option of private healthcare with Benenden
How to apply
We really welcome informal conversations with prospective candidates about the role and the charity in advance of the deadline.
To apply, please download the job pack and return your completed documents by Monday 9th February. Stage 1 interviews are scheduled to take place on 17th February and stage 2 interviews are scheduled to take place on 25th February for shortlisted candidates.
Please avoid using AI generated responses as these will automatically be discarded – we want to hear from the real you.
If you have not been contacted within 2 weeks of the closing date you have been unsuccessful with your application. Please note the successful candidate will be required to undergo a DBS check for this position.
#digital #innovation #project #engagement
To prevent child sexual abuse and exploitation
The client requests no contact from agencies or media sales.
Are you highly organised, confident with digital systems, and motivated by work that genuinely transforms lives? This part-time maternity cover role offers an exciting opportunity to join Embrace the Middle East’s friendly Shared Services team and support the charity’s vital mission.
In this role, you will help ensure our CRM and wider digital systems run smoothly and effectively, enabling teams across the charity to deliver exceptional service to our supporters. You will use your strong attention to detail, technical capability, and problem-solving skills to maintain accurate data, streamline processes, and support colleagues in their work.
With flexible working arrangements, a supportive team environment, and the opportunity to contribute to meaningful, justice focused work across the Middle East, this role is ideal for someone who enjoys enabling others to thrive through excellent systems and service.
This role is predominantly home working, with the requirement to work at Embrace’s office in High Wycombe once every fortnight for team building purposes.
For more information and to apply, please visit our careers page.
Closing date: 5.00pm on Friday, 13 February 2026.
Early applications are strongly encouraged.
The Role
An exciting opportunity to join a growing social media team and help the Law Society of England and Wales to connect and engage with members. You'll be a key point for enhancing our online presence and building our online community.
As social media communities executive, you'll produce, edit, and share social media content, and support with managing our online community.
You'll be responsible for the day-to-day management of our social media inbox and social listening - tapping into key insights and conversations from our members to help inform our social media content and how we support our online audience.
To achieve this, you'll work closely with our social media manager, social executive, and assistant, as well as colleagues across the department and wider organisation including our media, brand, and policy teams.
Working closely with your peers, you'll create and adapt content reactively, when needed. This might be in response to trending news items, key organisation updates, or hot topics in the legal profession.
Using your creative expertise, you'll know the best way to do this for different social platforms to get our members and the wider public interested and excited about our work.
What we're looking for
We're looking for an enthusiastic social media professional with a track record of creating impactful social media content for a large audience. Being in the know about all things social, you'll have a keen awareness and understanding of social media best practice, industry trends and how to adapt to different platforms
You will have strong experience building and supporting an online community; ideally, you've done this on social media platforms using effective community management.
Creatively, you'll have the knowhow to create or edit visual content for social media including graphics and video.
You'll also be experienced in building strong working relationships with internal stakeholders - helping them reach their goals and build their understanding of social media.
What's in it for you
This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.
We offer hybrid working (three days a fortnight in the office), a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.
Please note: if you are an internal applicant, Pay Policy will apply.
The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.


