Online support professional jobs

Smart Works is looking for a Finance Officer to manage day‑to‑day financial transactions related to Accounts Payable (AP) and Accounts Receivable (AR). This role ensures timely and accurate processing of invoices, payments, receipts, and reconciliations, while maintaining strong financial controls and supporting the wider finance team with reporting and administrative duties.

For full details please see the attached job pack.

To apply, please use our online portal to submit a CV and answer the following screening questions by 12 noon on Tuesday 28th April 2026. You will be prompted to provide your answers to the questions during the online application.

The Huntington's Disease Association is a UK registered charity that supports people affected by Huntington's disease across England and Wales. We provide information, advice and support to families, friends, and healthcare professionals.

We are looking for three new team members to join our team of Specialist Huntington's Disease Advisers to support people affected by Huntington’s disease.

The roles available are:
• Bath, Somerset, Wiltshire, North & East Devon, Weston Supermare & Wiltshire Specialist Huntington’s Disease Adviser (part-time, 28 hours)
• East and South Yorkshire Specialist Huntington’s Disease Adviser (part-time, 21 hours)
• Surrey and South London Specialist Huntington’s Disease Adviser (part-time, 21 hours)

All roles available are home-based, but must be living in the area specified in the job title, as the job involves extensive travel within the region and occasional travel across England and Wales.

We are looking for an enthusiastic, self-motivated person who is dedicated and committed to the welfare of families affected by Huntington’s disease, developing and improving the quality of care that they receive. You will need to have skills gained within a Health and Social Care profession. Your main responsibilities will be to offer help, information, advice, support and education to everyone affected by Huntington’s disease and professionals involved in supporting them.

All three vacancies are on a part-time permanent contract. Due to team-wide commitments, you must be available to work on Tuesdays. All other working days (in line with contracted hours) may be flexible around your individual needs and the needs of the role. Regular working pattern will be agreed with your line manager upon successful appointment.

This is a fantastic opportunity for the right candidate to bring their knowledge, skills and experience to our organisation.

Learn more about the role in the job pack included. 

We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. Providing this information is voluntary.

The Huntington's Disease Association is looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer Recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.

Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.

Click on 'apply' to begin your application. To ensure your consideration, you must upload both a CV and cover letter (make sure to press 'upload' for both documents before completing the application process!).

Your application must include which of the 3 vacancies you are applying for. You must be located within the areas the role covers. Your cover letter should also include why you are applying for the role and how you meet the requirements of the person specification. The job description and person specification can be found within the job vacancy pack.

Applications submitted without a CV and cover letter will not be considered.

Closing date for applications is Sunday 17 May, 5pm.

First round interviews will be held online Thursday 4 - Friday 5 June. Second round interviews will be held in-person in London Thursday 11 - Friday 12 June.
 

Benefits

* 25 days annual leave plus public holidays (pro rata for part-time staff)
* 1 additional cultural or wellbeing leave day (pro rata for part-time staff)
* A pension scheme with 3% employer contribution
* Medicash scheme
* Travel-to-work scheme
* Flexible working approach
* Family forward policies
* Supportive and positive working environment
* Fantastic learning and development opportunities

Salary: £28,150 (FTE £46,916)

Location: London Diocesan House, Causton Street.

Contract type:  21 hours per week, Permanent, Part time

Closing date: 26th April 2026

Interview date: 7th May 2026

The London Diocesan Fund (LDF) is seeking an Area Giving and Finance Adviser (Stepney) to play a key role within the Area Finance team, based at Causton Street.

Job Summary

The purpose of the Area Giving and Finance Adviser role is to provide comprehensive finance support to churches within the Stepney Area, aiding them in the development of their ministries, manage Common Fund giving and to support the Area Bishop’s staff team in the management of resources including monitoring clergy post numbers, curate funding, and other financial matters. As part of a small team of Area Giving and Finance Advisers, the role involves offering training, resources, and advice on parish financial management and administration, and advice on various giving methods, including online and contactless options. Additionally, the role entails promoting generous giving through training initiatives, facilitating the award of grants and loans to churches from Area funds, and fostering effective communication and relationship-building between the Area team, Finance team, and parish officers.

Job responsibilities

Financial support 

• Enable churches to develop their respective ministries, manage their finances effectively, and meet their statutory responsibilities. 
• Provide finance and other appropriate training, support, resources and advice to the clergy, PCCs and parish officers. 
• Assist the Bishop, Archdeacons and Area Deans in managing Common Fund giving by the churches in the Area. 
• Facilitate and monitor the award of grants and loans to churches from Area funds. 
• Support the Area Bishop’s staff team and Area Council in monitoring the use of Area resources, including post numbers, curate funding and other matters. 

Giving 

• Supporting parishes to encourage a culture of generosity and giving.
• Promote generous giving through training, preaching and providing resources to clergy and parish officers. 
• Support the introduction of different methods of giving, including online, contactless, and Parish Giving Scheme. 

Relationship management 

• Build relationships with, and promote effective communication between, the Area team, Finance team, parish officers and the other Area Finance Advisers.  Work with the National Giving Team on projects that support parish ministry. 

Other duties 

• The role will require regular evening and weekend working. 
• Complete other duties commensurate of the role.

Please refer to the attached Job Description for the full details on the main responsibilities.

Person Specification

Essential

• Experience of encouraging charitable giving.  
• Experience managing a wide variety of professional relationships.
• Educated to A Level or equivalent standard.
• IT proficiency (MS Office suite).
• Fluency in spoken English and ability to communicate clearly in English.
• Understanding of the ethos and mission of the Church of England, and of the role of parish clergy.
• Effective written and oral communication skills.
• Numerate and financially astute – comfortable working with financial data.
• Strong administrative skills, including use of Microsoft Office.
• Self-motivated, as work needs to be undertaken proactively and with limited supervision.
• Attention to detail – accurate and efficient.
• Strong interpersonal skills, including relationship building and discretion.
• Christian faith with empathy to the mission and values of the Church of England.
• Right to work in the UK.
• The person will not require a DBS check.

Desirable

• Experience of charity accounting (accounting qualifications are not a requirement).  
• Educated to degree level.

Please refer to the attached Job Description for the full details on Person Specification.

About the London Diocesan Fund

The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocese of London comprises of c400 parishes north of the River Thames and within the M25 motorway. 

The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.

Equality, Diversity, and Inclusion

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.

Safeguarding

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

Benefits of working with us

The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:

• Competitive remuneration package
• 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
• 15% employer pension contribution and salary sacrifice available
• Death in service benefit x3 of basic gross salary
• Enhanced maternity leave of six months full pay, after 12 months of employment
• Season ticket loans for public transport
• Access to Benenden Health Insurance
• EAP counselling through Health Assured                            
• Up to £100 for eye test and contribution to spectacles                      
• Two additional paid days for community volunteering

To apply:

Submit your application and CV online via Pathways. Please refer to the person specification and JD when you’re answering the application questions.

For more details, please see the full Job Description and Person Specification or visit the LDF Careers Page.

The Fundraising Assistant will be an integral part of a dynamic and unstoppable fundraising department. The role will be a chance for someone to learn about all types of fundraising whilst meeting with a diverse range of supporters and generating funds for the charity across a range of income streams.

For this role you will need to have great attention to detail, be highly organised as well as the ability to be flexible as things can change quickly in fundraising. You will also have the enthusiasm and willingness to learn new skills and the confidence to pick up the phone and bring positivity and joy to our supporters. This is a great opportunity for someone looking to learn about fundraising in a busy, fun and supportive environment.

At Sarcoma UK, we are committed to building an inclusive and diverse workforce.

We welcome applications from people of all backgrounds, communities and experiences. We are happy to discuss flexible working arrangements and will make reasonable adjustments throughout the recruitment process.

Benefits:

• Flexible working options including hybrid working
• Pension with 5% employer contribution
• 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
• Additional day off for your birthday
• Volunteering day per year
• Enhanced sick, maternity and adoption pay
• Sarcoma UK Life Insurance Scheme
• Health and wellbeing:
  • Health Cash Plan
  • Therapy sessions
  • Wellbeing Group
  • Team activities throughout the year
• Interest-free season ticket and bicycle loan

Our Promise: 

Everything we do is shaped by the people affected by sarcoma.

Our work is guided by five commitments:

• We are shaped and driven by people affected by sarcom: we listen to and learn from the experiences of patients and families.
• We are committed to equity: everyone affected by sarcoma should be able to access the same quality of care, information and support.
• We collaborate to make a bigger impact: we work with healthcare professionals, researchers, organisations and policymakers to achieve more together.
• We uphold the highest standards: we use evidence and expertise to push for better care, treatment and research.
• We are relentlessly ambitious: sarcoma is decades behind other cancers. We will use every opportunity to close that gap.

Duties and key responsibilities

Fundraising Support

• Provide administration and operational support across the fundraising team.
• Respond promptly and professionally to fundraising enquiries via post, email, and phone, offering support, guidance and thanking donors and fundraisers.
• Develop excellent and enduring relationships with current and potential supporters.
• Send fundraising materials (including t-shirts, information packs, etc.) to supporters.
• Support challenge event fundraising by stewarding fundraisers, providing logistical support and administrative duties.
• Support the delivery of community campaigns, concentrating on the innovative fundraising elements, and providing stewardship to fundraisers.
• Support the planning and delivery of campaigns and special events and provide on the day support.
• Provide research support across the whole fundraising team, which may include researching corporates, trusts and foundations and community fundraising opportunities.
• Keep up to date with the work of the charity and communicate this to supporters in a compelling manner.
• Represent Sarcoma UK at events as required.

 Administrative Support

• Monitor the fundraising section on Sarcoma UK’s website, ensuring all fundraising pages are kept up to date and relevant.
• Produce regular reports on fundraising activities, including data from JustGiving, Enthuse, and GoFundMe, ensuring accurate tracking and evaluation.
• Work with the database and fundraising teams to evaluate and analyse fundraising activities. 
• Contribute to the smooth running of the organisation, assisting with general office and digital administrative tasks and ensuring processes are followed consistently.

 Stock and Online Shop

• Monitor Sarcoma UK’s online shop, and ecommerce platform. Ensuring it is regularly updated with accurate product listings and that orders are processed efficiently, meeting supporter expectations.
• Assist with maintaining external storage unit and keeping records of the contents.
• Liaise with suppliers, process orders, and ensure smooth fulfilment of orders.
• Research and create new merchandise and fundraising materials, keeping up to date with new trends and ensure offering is fresh and innovative.

Other

• Maintain accurate and up to date supporter records on Sarcoma UK’s database (Raiser’s Edge).
• To undertake all duties in line with the Sarcoma UKs policies, procedures and regulations ensuring that the work.
• The post holder will be working in a developing environment, and they will therefore be required to undertake other appropriate duties as necessary for the efficient operation of Sarcoma UK.

As our Online Communities Specialist, you’ll step into a newly created role where your experience in online forums and digital community support will make a real difference for people affected by motor neurone disease (MND).

You’ll lead the development and delivery of our online community services, ensuring they remain safe, accessible, and people-centred. You'll take a forum with real potential and develop it into a professional, sustainable peer support service - building the systems, processes and relationships to support long-term growth.

Key Responsibilities

• Lead the growth, improvement and day-to-day delivery of online peer-support services
• Manage the forum platform, including configuration, security and performance
• Act as product owner, ensuring technology supports safe community connection
• Lead and coordinate online community support volunteers, including training
• Handle content moderation, complaints, conflict and crisis escalation
• Manage relationships with external suppliers and internal teams
• Ensure safeguarding, legal and regulatory compliance across the service
• Develop service policy, process and business continuity planning
• Analyse community data and contribute to service impact reporting
• Advocate for community needs while balancing organisational priorities

About You

Essential

• Proven experience managing online community platforms, including forums
• Strong understanding of data security, GDPR and Online Safety Act requirements
• Skilled in conflict management, complaints handling and crisis escalation
• Confident with data metrics and reporting
• Able to communicate with care and clarity, including representing an organisation externally
• Experience managing volunteers or staff remotely, supporting their development

Desirable:

• Understanding of person-centred digital support and accessibility considerations
• Experience contributing to digital service or product development
• Experience working with external agencies or suppliers

Hybrid working expectations: home-based role

Further information about MND Association and full job description is available in the attached Candidate Pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.

We are currently offering a rewarding opportunity within our Helpline Team who are the ‘front-door’ to CSWS, providing a first point of contact for carers and professionals via our Countywide telephone and email service, online portal, and chat services. 

Carer Wellbeing Workers on the Helpline focus on registration and ‘Tier 1’ conversation model using active listening skills to identify any most pressing need before referring/signposting onwards.

You will have excellent IT skills and experience of working with adults and families, and working knowledge and / or lived experience of social care and health. You will use excellent communication and interpersonal skills to provide a professional, time-limited and informed service for carers who contact the helpline for a variety of reasons and who may be distressed or in need of safeguarding support. 

The role is mainly remote / homeworking with the expectation that you may need to travel on occasions to in-person meetings and training across the country. This role would therefore suit those located in, or close to, West Sussex.

Key Responsibilities

•  Work within a team to provide carer registration and support to carers via a variety of methods (phone, email, online chat) following the ‘Tier 1’ conversation model – addressing only the most pressing need before referring/signposting onwards, including referrals to our Community and Health Teams.

•  Supported by a Shift Manager, respond with a professional, time-limited and informed service for carers who contact the helpline for a variety of reasons and who may be distressed or in need of safeguarding support. 

•  Provide guidance to professionals outside of the organisation, answering queries about carer’s support or related areas.

•  Follow Carers Support West Sussex processes to record activities on in house database systems. Accurately record all interventions on CSWS Client Record Management System to enable timely and informative reports on the services provided.

•  Use a range of outcome-based tools to evidence your work and as a framework to support carers to create a personal plan to identify and achieve positive change. Demonstrate the impact the service has made through feedback surveys, case studies and collating general feedback.

•  Focus on outcomes for the carers, appropriately triaging and signposting them to relevant services making dynamic decisions about the suitable pathway for a carer. Work closely with colleagues to ensure carers receive timely support.

•  Provide mentoring and support to volunteers who work within the team to provide services to carers.

•  Promote the principles of Think Carer across all networks and proactively identify carers and opportunities through partnership working, outreach, community connections and networking, promoting carers as expert partners in care.

For a full list of responsibilities, please refer to the Job Description in the attached Recruitment Pack.

Employee Benefits

•  Training and Development: Opportunities for professional development and training.
•  Flexible Working: Flexible working hours and remote working options.
•  Annual Leave: 33 days increasing to 35 days after completion of two years and 36 days after 5 years of service (Inclusive of Bank Holidays).
•  Healthcare and Employee Assistance Programme with perks and discounts.
•  Enhanced Maternity/ Paternity/ Adoption Pay.
•  Supportive Environment: Work in a supportive and collaborative environment with a focus on making a positive impact on the lives of carers.

Interview Date: 11 May 2026
Please note that we may begin interviews as soon as a strong application is received, so this vacancy could close earlier than advertised if the right candidate is found.

About Sheldrick Wildlife Trust UK

The Sheldrick Wildlife Trust (SWT) is a pioneering conservation organisation, working across Kenya to protect endangered wildlife and preserve habitats for future generations. Through projects including our world-renowned Orphans’ Project, veterinary interventions, anti-poaching operations, and community outreach, we are dedicated to securing a future for wild species. Sheldrick Wildlife Trust UK plays a vital role in supporting conservation projects, raising funds, cultivating donor relationships, and engaging supporters to sustain and build upon life-saving work in Kenya.

The Role

We are seeking a motivated, detail-oriented Fundraising Support Officer to join our UK team. This is an excellent opportunity for someone passionate about wildlife conservation, eager to learn, and looking to develop a career in fundraising and supporter care.

The Fundraising Support Officer will be central to ensuring our supporters receive the highest standard of care. Working across individual giving and retail, the postholder will gain valuable experience in many areas of charity fundraising and supporter engagement.

Key Responsibilities

• Supporter care, to include answering email, post, and telephone correspondence, providing receipts and donor follow-up.
• Support to the Retail Manager, including acting as first point of contact for order enquiries, exchanges, and returns, and assisting with fulfilling orders from the charity’s online shop.
• Accurate recording of donations and correspondence on the charity’s CRM system.
• Support the regular giving and orphan adoption programmes.
• Support the Communications team by drafting and proofreading thank-you letters, donor updates, and impact reports.
• Assist in developing and attending charity events.
• Assist with general fundraising administration and other duties as required by the team.

Person Specification

Essential:

• Demonstrable experience in building relationships with customers or stewarding supporters and donors.
• Excellent written and verbal communication skills, with a polite and professional manner.
• Strong organisational skills and attention to detail.
• Confident using Microsoft Office (Word, Excel, Outlook) and comfortable learning new systems.
• Familiarity with CRM systems and/or handling supporter or customer data.
• Experience in customer service and administration.
• Ability to work both independently and collaboratively in a small team.
• Enthusiastic, proactive, and willing to take on a variety of tasks.
• Ability to manage multiple priorities in fast-paced environment.
• A genuine interest in wildlife conservation and the mission of Sheldrick Wildlife Trust.

Desirable:

• Minimum two years’ experience in donor care or fundraising in the charity sector.
• Experience drafting written communications for a public audience.
• Understanding of the UK charitable sector and fundraising principles.
• Understanding of data protection, including GDPR.

What We Offer

• A supportive and friendly team environment.
• Opportunities for professional development in fundraising and supporter care.
• The chance to play a key role in protecting wildlife and habitats through one of the world’s most respected conservation charities.

If you believe you are well suited to the role, please send us your CV and one-page cover letter by clicking the 'Apply' button on this page. Use your cover letter to tell us about your previous experience and why you want to work for SWT UK. Applications without a cover letter will not be considered.

Early application is encouraged as we will be reviewing applications throughout the advertised period and reserve the right to close the advert at any time. Successful applicants will be contacted by email to arrange an initial video call to discuss their prior experience, and then an in-person interview at our office in Billingshurst. All applicants must have the right to work in the UK. We are not able to support visa or work permit applications for this role. (No agencies, please).

Would you like to work for a leading mental health charity?

Do you want a rewarding career where you can make a real difference to someone’s life?

If yes, join us here at Rethink Mental Illness.

We have exciting opportunity at our Coventry & Warwickshire IPS Employment service, where you will join our friendly and inspiring team as a IPS Employment Specialist. Your role will be a permanent position working, 

37.5 hours per week field-based role.

Role will be based in the community of South Warwickshire

A good working local knowledge of all areas of South Warwickshire would of be ideal.

You will be integrated into the NHS to provide employment support for people experiencing severe mental illness with the aim of gaining employment. You will attend 6 meetings per week with local employers to build relationships and engage them regarding our service, in the above locations.

In addition, you will meet your clients each week to provide them with face-to-face support. Key to this role will also be to undertake administration duties such as producing letters, spreadsheets, and keeping various systems up to date.  As part of the role, you will receive System 1 training from the NHS which will be made up of a series of 10 online sessions and a final assessment.

You will also be expected to operate Rethinks internal CRM systems on a daily basis, full training will be provided.

Who are we?

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: “A better life for everyone severely affected by mental illness.”

In everything we do, we seek to demonstrate our values: Passion, Commitment, Openness, Hope, Expertise and understanding. If these values resonate with you, we would love to hear from you.

What will you be doing?

• Manage a caseload of between 20-30 service users at any one time who are currently off work / unemployed, receiving specialist mental health services and who wish to return to work, pro rota.
• Build relationships with clinical teams to generate referrals and create a collaborative working partnerships with NHS clinicians where employment support is integrated into mental health treatment and forms part of the Transformation plan.
• Build a multi-disciplinary approach to the return to work. For example, involve clinical staff (where relevant) in managing symptoms at work, liaise with DWP and other stake holder groups.
• To prepare individuals for a return to work by supporting service users to understand their skills, aspirations and goals through vocational profiling and action planning.
• Focus on rapid job search with the service user, whilst utilising local support networks to help them overcome their barriers to employment.
• Source job opportunities for service users through tailored job search and regular contact with employers, with 6 face to face contacts per week in the community.

Do you have what we are looking for?

• A basic understanding of IPS (Individual Placement Support) gained through experience or self-conducted research.
• Experience in recruitment or employment along with advice and guidance on employment needs 
• Ability to engage with employers and build close, trusting, and productive relationships with people
• Good understanding of the local area and it’s employers
• Strong IT skills with the competency to use a range of complex systems and software

• Good understanding of the principles and practice of supported employment
• Experience of working in supported employment services is desirable
• Good time management, diary organisation, be adaptable/flexible as no two days are the same and to be able to work with minimal supervision
• Experience of working with people with mental health problems or a similar service user group is desirable

As you will be working within the community, we do need you to hold a full UK driving licence.

What will you receive?

You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development and a range e-learns. You will also receive:  

• Starting salary of £31,049 per annum
• Contributory pension scheme
• Life assurance and employee assistance programme
• 25 days annual leave rising to 30 days plus bank holidays  
• Your "Rethink Day" - 1 day’s additional leave (pro rata) on your Birthday
• Eyecare vouchers
• Flexible working  

Don’t just change jobs, change lives!

At YES, we care about young people futures, providing wellbeing and therapeutic support.  This brand new role will support young LGBTQ+ people to connect via a new social group and provide one to one support around issues such as sexuality, gender identity, relationships, isolation, education. You will lead and develop YES’s LGBTQ+ offer, ensuring services are peer-led, affirming, safe, and professionally delivered.

This role requires lived experience and a strong understanding of LGBTQ+ identities and issues affecting young people, alongside professional boundaries, safeguarding awareness, and service development capability.

If you are keen to help young LGBTQ+ people in the area and have experience in delivering and/or developing services, we would love to hear from you.  We are a small but growing charity with strong roots in our local area.

The Vacancy

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.

Islamic Relief UK (IRUK) is recruiting for the position of Supporter Relations Income Officer to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.

The post holder will oversee the day-to-day supporter relations Income operations, contributing towards developing and managing related processes for staff, supporters and the public in order to ensure all fundraising administration opportunities and supporter contribution to IR are maximised.

The post holder will be responsible for ensuring income is processed accurately, ensuring that supporters receive the highest standards of customer service. The post holder will also ensure that information held on supporters is accurate, appropriate and up to date to support IR objectives.

The successful candidate must have:

• Excellent written and verbal communication
• Excellent working knowledge and experience of Raiser’s Edge
• Demonstrable experience of performing data extractions, reporting and data analysis
• A good level of competence in MS Excel, with specific reference to data manipulation
• Analytical and pro-active with strong problem-solving skills
• Ability to work in a methodical manner with constant attention to detail
• Working understanding of the gift aid scheme
• Experience of working in customer service environment
• Excellent time management skills
• Willingness to work longer hours including weekends during peak campaigns

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit: 

What we offer UK colleagues - Islamic Relief Worldwide

PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We therefore may close the advert sooner than the advertised date.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer

YES care about young people's mental health, sexual health and wellbeing. The Outreach and Support Officer will deliver knowledgeable, high-quality, youth-centred support to young people in various settings.

You will get out into the community via outreach engagement, offering one-to-one support, events and groups.  You iwill be a key part of our Information and Guidance team, delivering wellbeing programmes and workshops for YES. 

This role is frontline and delivery-focused, supporting the development of responsive, inclusive, and professionally delivered services in outreach settings such as schools, youth clubs, social spaces and groups and will be pivotal within our small team of young people's support staff. 

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

About the role

The National Partnership Executive role is crucial in growing Crisis’ partnership portfolio and delivering outstanding stewardship to those who share our ambition to end homelessness. You will be responsible for steering a variety of partners to success, whilst collaborating with the wider partnership team to ensure a broader creative and impactful engagement offer.

You will work with multiple departments across Crisis to lead on coordinating volunteering opportunities, as well as circulating our training offer and organising co-production with our partners and Experts by Experience.

With support from the Senior National Partnership Manager, you will monitor your partners’ financial performance, ensuring accuracy while providing practical insights to help drive success.

You will embed equity in your day-to-day work, drawing on diverse perspectives and experiences to design projects and initiatives that meaningfully engage Crisis’ partners.

About you

• Experience of working in the third sector, ideally with corporate partners
• Excellent relationship management skills and a track record of working effectively across diverse stakeholders
• Ability to manage complex projects or programmes, dependant on a high-level of organisation and an ability to balance workload
• A strong communicator that can inspire action across verbal and written formats

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Wednesday 22nd April 2026 at 23:59

Interviews will take place on Wednesday 29th and Thursday 30th April, online via Microsoft Teams

Interview process: Competency -based interview + short presentation

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

Senior Families and Professionals Advisor

Fragile X Society

Salary: £40,000 to £46,000 depending on experience
Hours: Part-time  (22.5hours per week)
Location: Great Dunmow, Essex, with some flexible and hybrid working considered
Contract: Permanent

Help change lives for families affected by Fragile X

The Fragile X Society is the UK’s leading charity supporting individuals and families affected by Fragile X syndrome and associated conditions, including FXTAS and FXPOI.

For more than 35 years we have provided trusted information, emotional support, and practical guidance to families across the UK. Our work connects families with clinicians, researchers, and services while helping professionals better understand Fragile X.

We are now looking to recruit a Senior Families and Professionals Advisor (Adult Enquiries) to join our small and dedicated team as part of a planned transition when our long serving advisor retires later this year.

This is a rare and rewarding opportunity to take on a respected specialist role supporting families navigating complex health, social care, and life transitions.

About the role

This is a senior advisory role supporting adults, families, carriers, and professionals affected by Fragile X conditions.

You will provide information, guidance, and emotional support to individuals and families across the UK, helping them navigate services such as adult social care, benefits, housing, health services, and transition into adulthood.

The role also plays an important part in ensuring that the Fragile X Society continues to provide trusted, accurate, and meaningful information for families and professionals.

A structured handover and training period will be provided by the current postholder to help transfer specialist knowledge.

Key responsibilities

You will:

• Lead the handling of adult and carrier enquiries including those relating to Fragile X associated conditions such as FXTAS
• Provide emotional support and practical guidance to families navigating complex situations
• Maintain up to date knowledge of adult benefits, legislation, and social care services
• Work with clinicians, services, and professional networks supporting people with Fragile X
• Ensure the Society’s information resources and website content remain accurate and relevant
• Support colleagues through mentoring and case discussion where appropriate
• Contribute to the continued development of the Society’s information and support services.

About you

We are looking for someone with experience in complex advisory or support work within areas such as:

• disability services
• adult social care
• learning disability
• health services
• rare disease charities
• advocacy or advice organisations.

You will also have:

• strong knowledge of UK benefits systems and adult social care
• excellent communication and listening skills
• high levels of emotional intelligence and resilience
• experience supporting people in complex or sensitive situations
• the ability to work both independently and collaboratively within a small team.

Previous knowledge of Fragile X is not required, but an interest in learning about rare genetic conditions and the lives of families affected by them is essential.

What we offer

Working at the Fragile X Society means being part of a values driven charity where your work genuinely changes lives.

We offer:

• Salary of £40,000 to £46,000 (pro-rata) depending on experience
• 25 days annual leave plus bank holidays (pro-rata)
• Pension contribution
• Flexible and hybrid working options where possible
• Professional development opportunities including rare disease and clinical learning
• A supportive and collaborative team environment.

The role also includes the opportunity to work closely with leading clinicians, researchers, and national rare disease networks.

About the Fragile X Society

The Fragile X Society supports thousands of families across the UK and works closely with clinicians, researchers, and policymakers to improve understanding and support for Fragile X conditions.

Our mission is to ensure that every family affected by Fragile X has access to reliable information, compassionate support, and a community that understands their journey.

How to applyTo apply, please send:

• your CV and supporting statement explaining your interest in the role and relevant experience.

Further information about the Society can be found on our website.

We are looking for a part-time, UK-based Finance Manager who wants to work flexible hours from home and be a key member of a small, but influential, charity that helps museums work with the information that connects collections and audiences. This is an exciting time for the organisation, as we work to transform how UK museums manage and understand their collections and transform research on museum collections.

Salary: £45,125 FTE, equating to £27,075 pro-rata

Contract: Permanent, part-time contract, 0.6 FTE

Location: Home-based within UK

Hours: 22.2 hours per week, potentially worked flexibly

Leave: 32.5 days annually FTE (including bank holidays), equating to 19.5 days annually pro-rata.

Deadline for applications: Noon, Tuesday 12 May 2026

Interviews: Online, 2 June 2026

To Apply

Application is by CV and a covering letter that succinctly explains how you meet the essential and desirable criteria set out in the person specification. Please note that applications from people based outside the UK and/or without the right to work here will not be considered.

Aims and scope of the post

The aim of this post is to ensure sound financial management to support the organisation’s ongoing charitable work. The Finance Manager is responsible for CT’s financial strategy, timely and accurate financial administration, maintenance of financial and management accounts, as well as cash flow, stock control, payroll and pension.

Responsibilities and tasks

Budgeting and forecasting

• Produce annual budgets, quarterly reforecasts, and scenario models for the organisation budget.
• Support budget forecasting for project tenders, ensuring due diligence and financial viability.

Reporting

• Produce quarterly management accounts, including variance reports, analysis by income streams, and cashflow forecasts.
• Prepare and present financial reports for the quarterly board meetings and biannual audit committee meeting.
• Produce minutes of the audit committee meetings and contribute to the minutes of board meetings.
• Complete statutory reporting to Companies House, the Charity Commission and HMRC.
• Submit the relevant reports to funders to ensure timely receipt of grant payments.

Financial management

• Process supplier invoices and carry out twice-monthly payment runs.
• Raise customer invoices for consultancy work, licensing agreements, training, and other income due.
• Carry out credit control for overdue customer invoices.
• Manage payroll, including monthly payments to HMRC, payroll year end, and pension contributions.
• Manage CT bank accounts, including weekly monitoring of transactions and income matching, managing bank mandates and online access.
• Manage company credit cards, ensuring strong controls and adequate accounting for individual cardholders’ usage.
• Respond to financial queries from customers, suppliers, funders and staff members.
• Manage grant receipts.
• Oversee the retail function, responding to queries and issues regarding sales of items through the CT online shop.
• Oversee the purchase ordering system.

Accounting

• Carry out monthly bank account and credit card reconciliations.
• Complete month-end procedures, including processing accruals, prepayments and depreciation.
• Maintain the fixed asset register and inventory list.
• Ensure accurate accounting for restricted and unrestricted funds.
• Complete quarterly VAT returns, ensuring the correct VAT treatment for all transactions (specifically regarding business/non business, and irrecoverable VAT designations).
• Complete year-end procedures and prepare draft statutory accounts for audit, together with schedules to support the figures and workings in the statutory accounts.
• Act as the main point of contact to external auditors, providing all required information.

Risk management

• Lead on maintaining the organisation’s strategic risk register.
• Ensure adequate annual insurance.
• Regularly review the reserves policy to ensure that it meets the needs of the organisation.
• Carry out regular reviews of systems, procedures and financial controls to ensure they are fit for purpose.

Line management

• This role does not line manage any staff

General responsibilities

• Following the principles of Collections Trust’s policies and procedures.
• Additional duties as may reasonably be required from time to time.

Line management

The Finance Manager reports directly to the Chief Executive.

Person specification

Collections Trust is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our sector, and for each employee to feel respected and able to give their best.

Please note that the Finance Manager will need to have the right to work in the UK.

Essential knowledge, skills and qualities

• A part-qualified accountant or equivalent knowledge gained through relevant experience.
• Three years’ experience in a similar role, ideally in the charity sector.
• Strong ICT skills including relevant accounting software and Microsoft Office 365 (particularly Excel).
• Ability to write clear and concise board reports, with the ability to communicate complex financial information to a non-financial audience.
• An excellent eye for detail and consistency.
• Honesty and integrity.
• Enthusiasm, flexibility and proactive approach.

Desirable knowledge, skills and qualities

• A working knowledge of Xero or comparable accounting software.
• Familiarity with appropriate charity accounting practices (SORP regulations).
• Autonomy and ability to work effectively under own initiative.
• Strong verbal communications skills, able to convey financial information to a non-financial audience.
• Good organisational skills.
• Ability to work well within a team and manage others effectively.
• Commitment to ongoing personal and professional development.
• An understanding of relevant retail and/or consultancy operations.