• Are you looking for volunteer roles ?

    Go to volunteering section

189

Online support professional jobs

Job Alerts On

Get job alerts sent straight to your inbox.

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

You can manage your job alerts by clicking here:

Top job
The Lullaby Trust, Remote
£30,716 per year
The role is in Bereavement Support Services- proactively engaging bereaved families & responding to bereavement support digital enquiries
Posted today Apply Now
Top job
Social Interest Group, London (On-site)
£28,800 per year
Support Mentor
Posted 2 days ago
Top job
Kinship, Remote
£28,000 (plus London Weighting if applicable of £3,405.85 per annum FTE) pro rata to part-time
Are you an experienced and enthusiastic training professional? Join us to help deliver high-quality training to kinship carers in England
Posted 1 day ago Apply Now
Top job
Social Interest Group, London (On-site)
£29,000 per year
We're have an exciting opportunity for a Support Coach to join our new Independent Approved Premises
Posted 2 days ago
Top job
Social Interest Group, Ilford (On-site)
£28,800 per year
Senior Support Coach
Posted 2 days ago
Top job
Rainforest Foundation UK, London (Hybrid)
GBP 35,256 in the UK / EUR 33,388 in France
Join a global team of passionate advocates for social and environmental justice, working to protect rainforests and Indigenous rights
Posted 5 days ago
Top job
Social Interest Group, Wembley Park (On-site)
£28,600 per year
We're hiring a Housing Support Worker to join our team based in Brent.
Posted 5 days ago
Top job
Closing in 4 days
Rainbow Trust Children's Charity, Multiple Locations (Hybrid)
£24,000 pa + Company Car (with an approx. retail value of £23,000-26,000, taxable benefit in kind of £6-£8K) and other excellent benefits
Help provide needs-led emotional, social & practical support to families with a child/young person has a life threatening/terminal illness
Posted 5 days ago
Top job
Closing in 6 days
The Children's Trust, KT20, Tadworth (Hybrid)
£43,602 per year
An exciting opportunity has arisen for a Senior Events and Partnerships Manager to join us on a 12m fixed term contract until July 2027.
Posted today Apply Now
Welcare, Bromley (Hybrid)
36,363
Do you have a passion for working with children and families? We are looking for an experienced family support worker.
Posted 1 week ago Apply Now
Arthritis UK, Glasgow (Hybrid)
£30635 per annum + plus benefits
You will work with healthcare professionals, schools, young people and families to co-plan, deliver a high quality, holistic support offer
Posted today
Closing today at 17:00
Link UP London, Wandsworth (Hybrid)
£28,000 per year pro rata for number of days agreed (3 or 4 per week)
Posted 3 weeks ago Apply Now
Cavernoma Alliance UK, Remote
£48,000 - £51,000 per year
Posted 1 day ago
Epilepsy Action, Multiple Locations (Hybrid)
£30,812.94 - £34,011.72 per year
Posted 1 week ago
Page 1 of 13
Remote
£30,716 per year
Full-time
Temporary (maternity cover (up to 12 months))

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

1. Proactively engage bereaved families with the support service, respond to bereavement support enquiries and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.

•To be the primary contact for the bereavement support digital services including WhatsApp, text, webchat and other social media channels.
•Proactively engage with bereaved families through social media and other online platforms.
•Ensure any safeguarding concerns are actioned in accordance with the organisations Safeguarding policy.
•Send materials to bereaved contacts, including bereavement packs and follow up emails and ensure all documents and databases are updated with each contact in line with the department guidelines, including Raiser’s Edge, Excel databases.
•Cover and answer the bereavement support helpline and online enquiries responding within the set guidelines and KPIs for the department.
•Ensure any messages on Bereavement Support Facebook Groups are monitored and advice is given via befrienders where appropriate.
•Attend face to face events for bereaved families including family days and memorial events when needed.
•Work with Income and Engagement Team around social media bereavement support content/posts.

2. Deliver and run live bereavement themed sessions on social media
•Run monthly live sessions on social media on bereavement topics/themes, responding to comments and messages during and after the sessions, ensuring anyone seeking ongoing support is responded to and referred to relevant services.
•Work with the Engagement Team to promote live sessions.
•Facilitate monthly remembrance sessions.

3. Ensure the bereavement support services are promoted to those bereaved and to professionals working with bereaved families
•Assist with the recruitment and facilitation of Bereaved Families’ Panel.
•Keep up to date with the bereavement support world including joining National Bereavement Alliance, Child Bereavement Network and research around grief and bereavement.
•Attend events as required to represent the Lullaby Trust’s bereavement support services.

4. Maintain accurate records throughout all services, complying with the organisation’s recording and reporting requirements
•Maintain ongoing knowledge and training on the Lullaby Trust’s advice and the scientific knowledge behind this advice.
•Collate statistics, as required on areas of work within the support services team.
•Assist with the services’ evaluation and impact processes.
•Provide other administrative support to the team as required.

Other:
•Attend and participate with External Supervision sessions.

Application resources
Organisation
The Lullaby Trust View profile Organisation type Registered Charity Company size 21 - 50

Safer sleep for babies, Support for families

2.png
Posted on: 10 June 2026
Closing date: 10 July 2026 at 17:00
Tags: Advice / Information, Advocacy, Digital, Bereavement Support, Helpline

The client requests no contact from agencies or media sales.