Online Support Professional Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Contract type
Permanent - St Giles Hospice Shops
Location
Mere Green
Hours
37.5 Hours (working 5 days out of 7) Fully flexible 8:55am - 5:05pm trading over 7 days
Annual salary
£27,300
Review Date
09/05/2024
As the Community Shop and Online Manager for our flagship store in Mere Green you will lead a team of paid staff and volunteers. You’ll be empowered to make decisions locally whilst working within a supportive framework. You’ll work within and for your local community ensuring that engagement and support is understood and promoted.
You’ll have great commercial skills, an understanding of how online selling works and why customer service is key and want to be part of a successful team. Ideally, you’ll have previous retail management experience, be able to demonstrate strong leadership and have the ability to work with and motivate any team.
Reporting into a Regional Manager you will be responsible for ensuring that your store and the online store runs efficiently and delivers a positive financial contribution to the Hospice. You’ll also have the support of a Retail Regional Supervisor, available to provide encouragement, training and development of best practise.
Qualifications
Essential
·Good standard of education in English and Maths
Knowledge and experience
Essential
·Genuine interest in charity retailing/fashion
·Previous retail/charity retail management or supervisory experience
Desirable
·Local community knowledge
·Experience in E-commerce operation, ideally in charity retail
Values
Exhibits our hospice values and behaviours
Skills
Essential
·Proven customer service skills.
·Flexible and be able to adapt to change on a daily basis
·Able to complete physically demanding work in the form of standingfor long periods and moving stock
Desirable
·IT and numeracy – Office365/Share point
Personal Attributes
·Strong communicator
·Good interpersonal skills.
·Good time keeping & strong work ethic
·Conducts themselves’ in a professional manner.
·Good organisational skills
·Inclusive and diverse in their approach
·Empathetic
·Team Player
·Able to work under pressure
·Collaborative
·Ambassador for St Giles Hospice
Other requirements
·Eligibility to work in the UK
·Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests
Just so you know:
This post is subject to a Disclose and Barring Service (DBS) check.
We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.
If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.
As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.
The estate includes 22 shops and e-commerce operation with a turnover of approx. £3.5 million which supports the overall income generation strategy.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Salary: £28,112.00 per annum
Hours: 36 hours per week, worked Mon-Fri, 9am – 5pm
Contract: Fixed term contract until 31st March 2025 with possible extension
Location: Throughout borough of Croydon, home working and Mind in Croydon offices.
Championing Mental Wellbeing Through Activities and Support
Are you passionate about mental health and empowering individuals through activity?
Active Minds is seeking a dedicated and enthusiastic Active Minds Outreach Support Worker to join our team. This exciting role allows you to combine your ability to connect with people on a personal level with your desire to promote mental and physical well-being through engaging activities.
What you'll do:
- Actively reach out to individuals who could benefit from the Active Minds program,.
- Establish and facilitate support groups, both online and in-person, fostering a sense of community and belonging.
- Develop and lead a variety of activities that promote physical and mental health, such as walking, sports, gardening, and yoga.
- Conduct initial assessments and welcome meetings to understand a persons needs and goals.
- Collaborate with local groups to promote reach
- Maintain records, write case studies, and contribute to service development through user feedback.
- Champion inclusion by creating adaptable and welcoming groups where service users actively participate in shaping the program.
What we're looking for:
- Experience in mental health outreach or a related field.
- Excellent communication, interpersonal, and organisational skills.
- A passion for promoting mental and physical well-being.
- The ability to lead engaging and inclusive group activities.
- A commitment to working collaboratively in a supportive team environment.
What we offer:
- A competitive salary of £28,112 per annum (pro-rata for part-time).
- A fixed-term contract until April 2025 with the possibility of extension.
- A rewarding opportunity to make a real difference in people's lives.
- The chance to work in a dynamic and supportive team environment at throughout Croydon.
Mind in Croydon is an equal opportunities employer. No job applicant or employee will be discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
We are an equal opportunities employer committed to diversity and inclusion and we encourage applications from those with Lived Experience.
To apply please send your CV and a Covering Letter explaining:
- Why you're interested in this role?
- How your skills and experience align with the job description?
- What value you can bring to the Active Minds service?
To apply please send your CV and a Covering Letter explaining:
• Why you're interested in this role?
• How your skills and experience align with the job description?
• What value you can bring to the Active Minds service?
The client requests no contact from agencies or media sales.
London’s Air Ambulance Charity continues to develop a supportive and enabling environment that gets the best out of our people. We promote a culture of progression and professional advancement offering a range of learning and development opportunities. In addition we offer flexible working options, wellbeing packages and family friendly employment policies.
This is an exciting time to join London’s Air Ambulance Charity. We are in the midst of the largest appeal in our history aiming to raise £15 million by Autumn 2024 to replace our two helicopters, and at the end of the year we will be launching our new 15-year strategy which will set the direction for the service until our 50th anniversary.
The role is offered on permanent, hybrid basis and is responsible for delivering the website strategy to support online presence, functionality and to grow digital performance. You will join the lively and passionate MarComms team, which is firmly integrated within our Fundraising Department, as the first point of contact for all website-related activity, advising teams and supporting campaign planning wherever website integration is required.
You will have experience in a similar role and hold in-depth knowledge and experience of current digital trends, tactics and strategy to be able to advise on digital approaches. You will have passion and enthusiasm for the work of London’s Air Ambulance Charity and hold strong communication skills with a flexible approach to work.
If you think this role is for you, apply today or contact us for more information.
We pride ourselves on our dedication to being an employer that values diversity, we firmly believe that each team member can provide a unique perspective and valuable contribution to the lives of the people we serve, applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
CVAA UK is a membership organisation supporting not-for-profit adoption agencies across the UK who specialise in finding homes for children in care. Over 3000 children in the UK need adoption each year because they cannot remain at home or with family members. The CVAA Practice Programme delivers 30 or more online courses each year to those working in the sector, primarily social workers. The programme has developed a strong reputation for attracting a range of subject experts to deliver cost effective, engaging and useful training. The full programme is listed on the CVAA UK website and inlcudes topics such as LGBTQ+ parenting; therapy for children; identity formation; racism and anti-racism; parenting courses; theraplay and many more.
Due to a restructure of the team, we are now looking for a Training Manager who can oversee the delivery of the programme from mid to late July 2024. Initially fixed term, it is anticipated that this post will become permanent.
The Training Manager will work with the Head of Practice Development and the Programme Administrator to ensure that the courses are full, delivered effectively and evaluated. Part of the role will also be to source new trainers and support the creation of the programme into 2025.
The CVAA team work remotely across the UK so location of the postholder is not a barrier to recruitment as long as long as they can travel occasionally and come into London for team days. The team is small, diverse and dynamic. Experience of project management or delivery of training or events is more important than knowledge of adoption or children's social care. We would warmly welcome an application from people who have lived experience of adoption or fostering, and candidates from the Global Majority.
Benefits include:
- Flexible working
- Pension
- Personal training budget
- Generous holiday allowance
Candidates must be eligible to work in the UK and will need to undertake a DBS due to the sensitive nature of the work of CVAA. We require three references, one of whom can be personal. To apply please prepare a comprehensive CV a covering letter in English which address all the requirements of the Person Specification by providing evidence and examples to back up statements.
Petra Jodlova, Head of Practice Development, is available to arrange informal conversations about the post.
The closing date for applications is 11.59pm 16th May 2024. Interviews will be week commencing 27th May 2024.
Please note we will require a full CV and detailed cover letter addressing the key person specification criteria.
CVAA UK supports adoption agencies across the UK to find homes for vulnerable children who need adoption through improvements in policy and practice.
The client requests no contact from agencies or media sales.
The Ripple Pond is a charity that supports adult family members of physically and/or psychologically injured British Armed Forces personnel and veterans. Many of these individuals and family members are hard to reach and often isolated.
Your role will be to ensure that more and more of the military community, professionals and other interested parties know who we are and how to access our support.
You will also help to organise our exciting programme of online talks and activities for our Members (service-users) to help ensure they are well-informed, involved and feel part of a supportive community. Making sure that Members are always involved in generating ideas and production.
We are looking for someone who is dynamic and determined, but you also need to be invested in our mission as a charity and care about people.
This role is about;
• working with a wide range of groups and individuals to help raise awareness of the charity and to create opportunities to identify new Members (service users);
• being responsible for networking, identifying, and establishing partnerships with key individuals and organisations and nurturing existing relationships;
• developing and rolling out strategies to engage with hard-to-reach and isolated military carers and families;
• coordinating a range of activities (mainly online) to deliver information to Members, potential Members, referrers, and other stakeholders. These will include online talks from staff, Members and other “subject matter experts”; and
• helping to ensure the charity continues to understand the developing needs of its Members.
Although the role is home-based, you will not be working in isolation; you will be supported by the managers and workforce.
All our staff are home-based, and we maintain a strong caring culture of teamwork, mutual support and promoting wellbeing at work.
You may be exposed to traumatic narratives from our Membership, for many this is a reality in their lives. We do provide an extensive framework of clinical and managerial support but you do need to be an emotionally and psychologically resilient individual.
The selection process:
• Applications close: Sunday 19th May 2024
• Long-listing:
• Selection Task sent to Long-Listed candidates: Wednesday 22nd May
• Deadline for return of Selection Task: Sunday 29th May
• Short-Listing
• Online Interviews (via MS Teams): Friday 7th June
As you can see above, if you are shortlisted, you will be sent a selection task.
This task will involve you preparing a plan to engage with a hard-to-reach sector of the UK Military Communities. The identity of this community will be provided with the tasking briefing.
The Intention of engaging with this community will be to:
• Raise awareness of The Ripple Pond and its services with this community.
• Increase our understanding of this community’s needs.
• Increase the charity's Membership (service users) from this community.
We wish you luck in your application
The process:
• Applications close: Sunday 19th May 2024
• Long-listing:
• Selection Task sent to Long-Listed candidates: Wednesday 22nd May
• Deadline for return of Selection Task: Sunday 29th May
• Short-Listing
• Online Interviews (via MS Teams): Friday 7th June
Supporting adult family members of physically or psychologically injured British Armed Forces personnel and veterans
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Community Development Manager (Online Communities)
Part Time 21 hours per week | 18 month fixed term contract | Hybrid | Closing Date 6 May 2024
Salary: £21,824 (FTE £36,374)
The advertised salary reflects the hybrid nature of the role and will be adjusted to £19,150 for an appointment based on a remote working contract.
Job Reference: CDMO1 (Please quote this on any correspondence)
The role
Join the Chartered Institute for Library and Information Professionals (CILIP) as the Community Development Manager (Online Communities). Initially funded for 18 months, this new, part-time role is important in supporting our mission to grow CILIP’s professional peer communities through the strategic use of online platforms as part of our digital transformation programme.
75% of CILIP members see our professional peer communities as a key attractor for joining CILIP and staying with us. Members rank membership of our communities in their top three membership benefits.
This position, within the Communities Team, reports to the Communities and Partnerships Manager.
The successful candidate will:
- Have experience of planning and delivering online projects.
- Be able to work collaboratively and foster strong relationships with a wide range or internal and external stakeholders.
- Have excellent communication skills, great initiative and be able to drive uptake of the online communities.
It is not essential for the candidate to possess prior knowledge of the sector, but they will have the right level of ability and enthusiasm to learn rapidly and use their transferable skills to support project delivery and administration.
Our office is conveniently located in The British Library, just a short walk from St Pancras and King’s Cross stations. Embracing the future of work, CILIP supports hybrid working, allowing the successful candidate the option to work from home two days a week.
This role can also be suitable for those further afield who wish to work remotely. If you wish to be considered for a fully remote flexible working adjustment please add this to your letter of application. The advertised salary reflects the hybrid nature of the role and will be adjusted to £19,150 for an appointment based on a remote working contract.
We look forward to welcoming a dynamic individual to our team who shares our passion for advancing the library and information profession.
About CILIP
The Chartered Institute for Library and Information Professionals (CILIP) is the UK’s library and information association. We promote education, literacy and prosperity for all by raising standards in libraries, information and knowledge management. We work to improve services, develop our members’ expertise and champion the sector. We are the only independent voice for the UK’s information profession. We are guided by our Royal Charter to develop and improve library and information services.
This is a fabulous opportunity to join a modern charity and professional body with thousands of members in the UK and internationally. CILIP is at an exciting phase in its growth with significant investments in member offerings and digital transformation plans. CILIP is a London-based charity with a friendly, hardworking team.
CILIP is an equal opportunities employer and committed to championing diversity, inclusion and representation. We particularly welcome applications from people from under-represented groups. For more information on how we are embedding diversity at the heart of CILIP and its work visit our website.
Registered Charity No 313014
Benefits
- Hybrid working
- 25 days' annual leave plus public holidays (pro-rata’d for part time staff)
- The option to buy up to 3 days' additional annual leave
- Generous pension scheme (Employer contribution of 10%, employee contribution of 5%) including death in service benefit
- Access to CILIP’s Employee Assistance Programme
- Staff reward scheme offering a range of discounts at over 900 of the UK’s top retailers
- Cycle to work scheme
- Contribution to eye tests and flu jabs
Alongside your CV, please send a letter of application detailing your reasons for applying, what skills and knowledge you can bring to the role and how you meet the criteria in the person specification in the role description.
The client requests no contact from agencies or media sales.
Location: Remote or London hybrid
Bowel Cancer UK is the UK's leading bowel cancer charity. We're determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.
We currently have around 90 staff based in England, Wales Scotland and Northern Ireland.
Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious new strategy, which will be launching in the spring. There are huge challenges facing bowel cancer patients across the UK, and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.
We’re looking for an experienced and proactive online community professional to join our friendly and supportive Peer Support team. This role is part of our peer support services team and will be responsible for supporting our online peer support communities, including our forum and Facebook groups.
The post holder will work directly with the Peer Support Manager and the Senior Online Communities Officer, as well as with colleagues from across the charity to develop our online communities, helping us to reach and support more people affected by bowel cancer and those concerned about symptoms, risk and pre-diagnosis.
Please apply by sending your CV accompanied by a cover letter (no more than two A4 pages) which explains your interest in this role, addresses how you meet the person specification, and demonstrate how your experience and knowledge fulfil the criteria.
If you'd like an informal chat about this role please contact Richard Ellis, Peer Support Manager.
Safeguarding:
Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this
Closing date: 12pm, 02/05/2024
Interviews: Thursday 9th and Friday 10th May 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Purpose and Scope of the Role
To enable and empower newly arrived often vulnerable refugees to settle into their new communities with confidence.
Postholders will work closely with the volunteers, bank staff and Project Coordinators to provide a wraparound service to our clients across the region. Key elements of the service will include support with welfare benefits/income maximisation, immigration, housing, health, education and employment.
There will be a requirement to record and document contact using online systems, ensuring an evidence-based practice model of working and seamless support delivery for our clients.
Main duties and responsibilities
Manage a caseload of clients/households:
· Provide initial reception and orientation at client’s homes and within their local community settings
· Carry out a holistic needs assessment and prepare a Personal Integration Plan with every household on a quarterly basis, preferably in the clients homes.
· Negotiate specialist intervention with external agencies as appropriate according to the client’s needs.
· To be the lead contact for all agencies and responsible for coordinating support for your key clients.
· To work with families in a variety of locations such as within their home, RMC premises, on outreach and via digital means.
· To jointly agree a plan leading to beneficiary independence and service exit as per project requirements
· Where possible deliver the service in a community language
· To deliver a comprehensive action plan for welcoming the refugees from preparation prior to arrival and support for the first year. This includes but is not limited to:
· Housing situation and housing/tenancy related goals and checking suitability of accommodation with relevant hosts, landlords and/or any other housing partners.
Welcoming families upon arrival
· Registering with GP’s, dentists and opticians; attending medical assessments and appointments; securing appropriate specialist medical care and liaising with different health services;
· Working with Social Services to ensure all special needs are addressed;
· Registering for Biometric Residence Cards and ensuring that immigration paperwork is correct and any errors or discrepancies are reported to the relevant Home Office department by an OISC qualified adviser from the wider team.
· Ensure the Home Office is notified if BRP cards are not issued within the timescales set out by Home Office service standards.
· Ensure that all newly arrived are given immigration advice as required by referring them to an OISC qualified advisor within RMC.
· Ensure that every newly arrived adult above the age of 18 has access to their own bank account.
· Ensuring that refugees understand their financial rights and responsibilities
· Complete a full Entitled To calculation with all newly arrived households and apply for relevant welfare benefit provisions from DWP and HMRC.
· Support refugees with mandatory reconsiderations as required.
· Support with access to individual grants if required.
· Providing on-going orientation to the UK – information, classes, workshops and visits by key statutory services;
· Registering and supporting children with local schools;
· Facilitating access to ESOL (English for Speakers of Other Languages) classes for all newly arrived adults;
· Signposting and assisting in training, education and employment to ensure long term independence
· Refer into other provision as provided by third party organisations
· Organising trips and outings to places of interest and providing opportunities for social interaction and accompany refugees if required as per ongoing Personal Integration Plan and risk assessment.
· To provide client centric support around all areas of need including housing, welfare, employment, substance misuse, family reunion and social engagement.
· To ensure that this work has a focus on fostering the independence of the clients and has respect for the culture, personal history and situation of all its users.
· To promote the long-term integration of refugees and the development of refugee communities by providing a range of tailored services to them and through working with other service providers to maximise opportunities for refugees.
· To work with clients to facilitate their access and engagement with mainstream statutory and voluntary sector services.
· To ensure that this work is carried out in accordance with RMC’s values, principles, policies and procedures, specifically those around equal opportunity, confidentiality, impartiality and non-directive advice.
· With the support of the Coordinator and Manager, to maintain and develop excellent working relationships with and between external stakeholders to improve the availability of mainstream and specialist services for newly arrived refugees.
· To work as part of a multi-skilled team, supporting your colleagues and volunteers to achieve outcomes.
· To keep full, accurate and up-to-date case records.
· To provide written and oral reports as required.
· To work with the coordinator in reviewing, planning and developing the service delivered to beneficiaries
· To carry out monitoring and evaluation processes as appropriate
For the Charity
· To play an active role in one or more RMC’s working groups as required.
· To liaise with other teams in RMC as appropriate.
· To attend regular team meetings, to share information, monitor services and foster effective and supportive teamwork.
· To participate in supervision, appraisal and training as agreed with the Manager.
· To carry out administrative tasks in support of own work (e.g. word- processing, filing and recording on RMC’s database).
· To carry out other duties consistent with the nature of the post, and in furtherance of the project.
· To carry out all the above in accordance with the aims, values and policies of RMC confidentiality, impartiality and Equal Opportunities.
The above duties will be prioritised by the Head of Services in consultation with the post-holder. The post-holder may be asked to re-organise his/her work to help RMC to respond to changes in type or extent of needs of refugees, which can arise from time to time. This would be done in a way consistent with the purposes of the post and in consultation with the post-holder.
A DBS check will be carried out for this post.
Flexibility
To deliver the stated aims of for this post, a degree of flexibility and agility is needed. The post holder may be required to perform work not specifically referred to above, such duties will fall within the scope of the job and be directly related within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed
Person Specification
Experience and Skills
Desirable
Essential
Experience of working with vulnerable people and an understanding of the needs of refugees, and the issues or difficulties which may affect their resettlement.
X
Experience of comprehensively assessing need and creating risk management plans for multiple individuals.
X
Experiences of supporting people to address their needs through support planning, case management and an understanding of the importance of involving clients fully as possible in that process.
X
Experience of working with a wide range of professionals to access needs led intervention.
X
Experience of working within a multitier staff team, inclusive of supporting volunteers to support clients.
X
Knowledge and awareness of how to engage with hard-to-reach individuals, and understanding of the potential barriers to active engagement.
X
An understanding of the issues facing refugees during integration to a new community.
X
Good knowledge of the services available to support refugees.
X
Proven ability to communicate and negotiate to a high level and build strong partnerships, both verbal and non-verbally with shareholders and stakeholders.
X
Good organisational and monitoring skills, with the ability to prioritise.
X
Excellent administrative skills including good computing skills and the ability to use I.T. applications.
X
Understanding and a commitment to diversity and equality, with demonstrable cultural competence.
X
Ability to lone work and complete delegated task with own initiative.
X
Ability to be flexible to the needs of the organisation.
X
Enthusiasm and willingness to agile working and outreach activities.
X
Ability to speak a community language
X
Good local knowledge
X
OISC (Office of Immigration Services Commission) regulated
X
Experience of providing outreach support to families in their home and in community settings
X
Car driver
X
The client requests no contact from agencies or media sales.
Events Officer
· Maternity cover
· Salary £36,189 per annum
· Full time (37.5 hours per week) minimum 4 days a week considered
· Flexible working options will be supported
· Central London Office and Hybrid working
We offer a pension scheme with employer contribution up to 10%, in addition you’ll receive 28 days holiday plus bank holidays, 24-hour access to a comprehensive employee assistance programme, cycle to work scheme and season ticket loan scheme and other benefits.
About the role
The Events Officer plays a key role in our highly effective communications team, leading on the delivery of an impactful programme of events – both online and in person. The role works with teams from across the organisation to plan, deliver and promote all types of events, including workshops, roundtables, conferences, webinars, receptions and other types of online and in person events.
Events are an important way for Ageing Better to influence priority audiences, including businesses and local and national government, and the postholder will advise teams on how events can best reach these audiences, encourage engagement and lead to lasting relationships.
This role sits within the Communications team, and the postholder will be responsible for drafting comms content, such as blogs and social media posts, particularly in relation to event promotion.
About you
You are highly organised, with excellent prioritisation and project management skills, enabling you to juggle multiple projects simultaneously. You have good attention to detail and enjoy planning, solving logistical problems and delivering events to a tight budget.
You are a good communicator and are comfortable working in close partnership with colleagues and dealing with a wide range of people.
You will have experience of organising events, including technical experience of managing online events and streaming.
About us
The Centre for Ageing Better is a charitable foundation funded by The National Lottery Community Fund and part of the government’s What Works Network
Everyone has the right to a good life as they get older and our whole society benefits when people are able to age well. But far too many people face huge barriers, and as a result are living in bad housing, dealing with poverty and poor health and made to feel invisible in their communities and society.
The Centre for Ageing Better is pioneering ways to make ageing better a reality for everyone. Its key areas of work include challenging ageism and building a nationwide Age-friendly Movement, creating Age-friendly Employment and Age-friendly Homes.
We are striving to create an organisation that reflects our society and the communities we serve. A workplace where everyone feels empowered and where diversity of background and thought is celebrated. We know there is more work to be done and are committed to continuing to improve our practice around Equality, Diversity, and Inclusion.
We very much welcome applications from minority groups and those underrepresented in our workforce. This especially includes people from Black, Asian and Minority Ethnic backgrounds, LGBT+ people, and Disabled people.
We are a Positive Action employer, therefore in recruitment where two candidates are ‘as qualified as’ each other, we will favour a candidate from any group identified as currently underrepresented in our team based on protected characteristics as outlined in the Equality Act 2010.
The closing date for this role is 11:59pm on Sunday 12th May, with in- person interviews to take place during week commencing 20th May.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As a Support and Advocacy Officer you will join a skilled team who collectively provide a unique UK-wide support and advocacy service to over 1500 members.
You will primarily provide direct support and practical guidance to our Fabry members. This patient group is largely adult focused but there will be elements of family and child support. You will raise awareness within both the Fabry community and external agencies; and contribute to the development of resources, to promote self-advocacy within the patient group. A key objective of the role will be to build a sense of community and identity for our Fabry membership. You will also have the opportunity to facilitate and contribute to project work, including youth engagement, advisory boards, and support groups.
In addition to supporting the Fabry community there will also be a requirement to provide support to those affected by other conditions under our umbrella.
Key Responsibilities:
The following is an overview of the responsibilities of the role - full responsibilities can be found in the Job Description:
- Develop a good understanding of MPS and Fabry conditions
- Develop knowledge of legislation and best practice relevant to supporting people with life-long conditions
- Provide emotional support, information and guidance in areas such as diagnosis, disease awareness, health and social care and disability benefits
- Support individuals and families to access best possible clinical management and treatment options
- Support and signpost people towards mental health and psychological support as required
- Undertake UK-wide travel to visit individuals and families and attend meetings and events
- Support the provision of online support and advice via social media channels
- Promote awareness by giving talks and presentations to outside organisations, professionals and the general public
Experience & skills
- Minimum of two years’ experience of working with individuals with disabilities within health and social care, education, or related field
- Ability to communicate accurately, concisely and with clarity
- Highly organised with the ability to manage multiple tasks
- Strong attention to detail and commitment to upholding best practices
- Excellent IT skills to maintain accurate case recording, produce clear reports, correspondences and presentations
- Collaborative mindset and enthusiasm for working in a small, dedicated team
- Experience of managing projects and service development is advantageous
Prior knowledge of Fabry Disease is not required as in-depth support and training will be provided. Regular supervision and a supportive work culture will help you to expand your knowledge and become an expert in the work you are undertaking.
Essential requirements:
- Eligibility to work in the UK
- A valid UK driving licence with no more than 6 points, access to a car and a willingness to drive UK wide
- Disclosure & Barring Check
Disclosure & Barring Service (DBS)
The MPS Society is a charity that provides a range of care, support and activities for children and adults at risk throughout the UK. This is provided through our dedicated support and advocacy service, telephone helpline and out of hours’ support, clinical research, online activities and forums, annual events, patient expert meetings, focus groups and conferences. MPS staff, trustees and volunteers may be asked to be involved in the delivery of its regulated services and activities.
This post is exempt under the Rehabilitation of Offenders Act 1974. Due to the sensitive nature of the duties undertaking, the post holder will be expected to undertake a DBS check as part of the recruitment process.
Benefits:
- Competitive salary
- 5 weeks annual leave (increasing after 5 years' service)
- Additional leave between Christmas and New Year
- Pension contributions
- Life assurance (subject to scheme conditions)
- Employee Assistance Programme
This post is primarily based in our Amersham office however UK wide travel is necessary. A flexible approach to working hours to cover travel, our out of hours phone service, and events and conference attendance is required.
Next steps:
We ask interested candidates to view the job description attached for the full responsibilities and essential requirements of this role.
We also encourage candidates to visit the MPS Society website to learn more about us and the community we serve. Alternatively, if you would like an informal chat about the role or the work of the MPS Society, please contact Steve Cotterell.
To apply:
Please apply through Charity Job with your CV and a covering letter explaining how your previous roles and experiences make you the candidate we are looking for.
Closing Date: Interviews and assessment will be held following receipt of suitable applications.
To transform lives through specialist knowledge, support and advocacy, and research.
The client requests no contact from agencies or media sales.
Baby Friendly Initiative Team
Circa 44,000 per annum
Permanent, part-time, 14 hours per week
Part home and Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Senior Professional Officer in the Baby Friendly Initiative team.
In this role you will be involved in supporting the effective facilitation of the Baby Friendly programme and helping to develop and support new and existing initiatives. We also expect the job holder to be able to take an active role in carrying out assessments of services seeking Baby Friendly accreditation and training. You will also support the National Infant Feeding Network.
You will be a practitioner with experience of leading on the implementation of the
UNICEF UK Baby Friendly Initiative standards in a relevant UK public service and of teaching infant feeding to health professionals. We especially welcome interest from applicants with current midwifery experience or experience in neonatal services.
Act now and visit the website via the apply button to apply online.
Closing date: 2 May 2024.
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your response and focuses on your actual skills that are relevant to this role. This benefits you because living you a greater chance of expressing your skills in this objective selection process.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, and disabled candidates because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Volunteers and Support Administrator
£21,000 p.a. + benefits
35 hours a week, Monday - Friday
Permanent
100 Berkshire Place, Winnersh, Wokingham RG41 5RD
Closing 6th May at midnight
About us:
Colostomy UK is a national charity that offers support and advice to people who have had stoma surgery (ostomates) and to their friends, families and carers. Our projects empower ostomates to return to sports, hobbies and other activities after their surgery and give them the confidence to take on fresh challenges. We advocate for ostomates’ rights and are their voice on the bigger issues. Our campaigns raise awareness of ‘life with a stoma’ and encourage organisations to make their facilities more inclusive.
About the role:
As the Volunteers and Support Administrator you will provide efficient administration to our support services and volunteer team. You will also undertake any admin duties involved with running the Colostomy UK office and support other members of the team. You will be answering and re-directing incoming calls on our stoma helpline. You won’t be providing support to callers; however you will need to have an empathetic approach whilst explaining that you will arrange a support call back from one of our volunteers. You will action calls that come through on our admin line and manage our central email inbox, ensuring requests are actioned promptly. You will organise volunteer rotas, help with onboarding our volunteers and organise incoming and outgoing post. The postholder will take minutes at meetings, ensure the office is kept tidy and co-ordinate stock delivery for events and exhibitions.
Our ideal candidate:
The ideal candidate for this position is organized, efficient, and reliable, capable of managing multiple tasks concurrently. They will possess excellent customer care skills, demonstrating a professional and empathetic telephone manner. Attention to detail is vital, along with strong time management abilities. The successful post holder will have effective verbal and written communication skills, coupled with proficiency in Microsoft programs and accurate data entry. While prior administration experience is preferred, it is not mandatory.
Core role responsibilities
- To provide comprehensive administration to our support services and volunteer team, including the rest of the Colostomy UK team. To ensure the smooth running of office operations.
- Answering and re-directing incoming calls on our helpline and admin line, arranging support call backs from our team of volunteers with lived experience.
- Manage the hello@ inbox, ensuring that all requests are actioned in a timely manner.
- Organise the volunteer rotas
- Support our Volunteers Manager with the administration of onboarding, supporting, and training volunteers, including conducting DBS and reference checks.
- Manage our incoming and outgoing post, inclusive of couriers and sending out literature orders.
- Co-ordinating the delivery of event stock for open days/ exhibitions.
- Take minutes at meetings.
- Represent the charity at occasional events and travel for other business purposes
The job pack includes the full job description and person specification.
We have a range of benefits that we offer our team, these include:
· Private Health Care, including an employee assistance programme, remote GP, counselling, physiotherapy, medical diagnostics and treatment.
· Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.
· Increased annual leave allowance based on length of service, up to 30 days
· Season ticket loan
· 5% contribution to pension scheme
· An extra day holiday for your birthday and one day off a year to volunteer
· Training and development opportunities to support your learning and growth
· Fresh fruit in the office
·Free on-site parking
Please send your CV and a one page covering letter to Ria Robinson, Volunteers Manager, by midnight on 6th May 2024.
In your cover letter, please tell us:
· About any relevant experience
· What skills and qualities you will bring to the role
· Why you’d like to work for us
· Where you saw the job advertised
If you would like to discuss the role, you can call Ria Robinson, our Volunteers Manager. If you require any adjustments during the interview process, please let us know. An enhanced DBS disclosure will be required for this post and all applicants must be eligible to work legally in the United Kingdom.
We exist to make a positive difference for anyone impacted by any kind of stoma or stoma surgery.
The client requests no contact from agencies or media sales.
The role
Leading on the planning and delivery of our healthcare professional education offer, you will work closely with our nursing, healthcare professional engagement, health information team, services team and policy, evidence and influencing team. You will lead on the development of our online healthcare professional hub content, focussing on sharing best practice, clinical updates and transferable skill development.
You will also proactively identify gaps in education, information and support for different healthcare professionals with the aim of improving the skills, knowledge and capabilities of healthcare professionals who care for people diagnosed with breast cancer.
About you
We are looking for an experienced project manager who has experience in the planning and delivery of educational activities targeted at professionals. As an excellent communicator, you will be confident in developing and managing effective working relationships with a wide variety of stakeholders.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland.
Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you, whenever you need it.
Dedicated campaigners are here. Fighting for the best possible treatment, services and care, for anyone affected by breast cancer.
Why? Because we believe that by 2050, everyone diagnosed with breast cancer will live – and be supported to live well. But to create that future, we need to act now.
Job description and benefits
The job description and our attractive benefits package are available for you to download.
Primary location of role and hybrid working
This role can be based in any of our offices located in Cardiff, Glasgow, London or Sheffield. However, our hybrid working model allows full-time staff members to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. In support of your application, you’ll be asked to submit your anonymised CV and a supporting statement. When applying please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria. If you’ve any questions regarding this role please contact Breast Cancer Now Recruitment Team in the first instance.
Breast Cancer Now is an inclusive employer committed to developing a diverse workforce.
Closing date Tuesday 7 May 2024 at 09:00am
Interview date Wednesday 15 and Thursday 16 May 2024
With 20 new people in the UK diagnosed with kidney disease every day, the need for information and advice from a trusted, understanding source is bigger than ever. The Kidney Care UK Helpline is a new national service to support people online, on the phone and by email at the point they need support.
This role would be ideal for someone with lived experience either as a patient, carer or health and social care professional, but primarily we’re seeking the skills to develop the processes, support knowledge development and lead a team to provide information, advice and non-medical guidance in a friendly, timely and efficient manner.
You’ll lead from the front; answering incoming enquiries is your priority. You’ll need to be able to speak to a wide range of people and respond to them with compassion and understanding.
Building and leading a small team, you will support them to develop knowledge and adopt best working practices. Listening to difficult conversations, their wellbeing is key and you’ll be experienced at identifying and implementing the training and support needed to thrive in a challenging but rewarding role.
You’ll champion and promote equal opportunities and diversity both in your area of work and the wider organisation.
Keeping accurate records of interactions using our database is essential. Reporting the outputs generated and providing insights to is also a key part of your role. Your insight and regular contact on the front line of services will help to inform other ways we can support patients and their families.
Implementing new systems and processes will be an important part of the role, particularly in the early months. You will need to be confident using IT to communicate and deliver the service and have a good understanding of how IT supports effective working practices.
You’ll identify with maintaining the high standards of Kidney Care UK services and play an active part in joint working, safeguarding and risk management. You’ll be responsible for your team’s compliance with corporate policies including safeguarding, confidentiality, health and safety and data protection.
Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role.
Please apply through CharityJob with a CV and covering letter.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our vision is for a world where epilepsy is irrelevant and people with epilepsy lead the lives they want to lead. We are the UK’s only charity transforming the lives of people with epilepsy through world leading research, advocacy and care. We put people at the heart of everything that we do.
It is an exciting time to join us as we embark on our strategy to raise £5m for people living with epilepsy by 2025. Epilepsy Society is an ambitious and passionate place to work. We hope you will be inspired by what we do and recognise our potential to do even more.
The role of the Senior Digital Marketing Executive is to ensure we provide a great supporter experience to any person, company or organisation who donates to the Epilepsy Society and to help the fundraising and marketing teams increase our number of supporters and fundraisers through digital acquisition.
As part of the Charity’s in-house marketing agency, you will support in responding to briefs from other departments and work closely with their teams to create and deliver marketing plans which deliver on revenue and strategic priorities. You will also work closely with multiple stakeholders, including our digital agency and the other teams within the Fundraising and Marketing Department and the wider organisation.
This role involves supporting various digital marketing initiatives, including SEO, SEM, social media marketing, email marketing, content creation, and data analytics. The postholder will be responsible for a range of tasks to support the efficient and effective running of a fundraising and marketing team dealing directly with donors at all levels to ensure they have the best donor experience. We need someone to help us to reach new people online, drive income and build an enhanced online supporter experience.
There is flexibility within the role; with a hybrid working approach of 3 days in the office and 2 days working from home. We offer a generous holiday allowance as well and training and development opportunities. There is plenty of free on-site car parking, a Café and beautiful grounds to work in and be surrounded by. We have a generous group pension scheme, an employee assistant programme (with confidential helpline with any support you might need) and Purple Rewards, a reward scheme with money-off benefits on a number of high street products and services.
The post-holder should demonstrate our people values of CAIRO (Caring, Accountable, Improving, respectful and Open).
If you have the right skills and experience and are inspired to apply, please do so by attaching your CV and covering letter detailing how you meet the person specification.