Operation administrator jobs in hammersmith, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About The Conversation
The Conversation is an independent provider of news and views, sourced from the academic and research community and delivered directly to the public. Our team of professional editors work with university, and research institute experts to make their knowledge accessible to the public in an accessible manner.
The Conversation is funded by university members, grant and philanthropic sources and reader donations. It is a charity, and operates as a for-purpose, not-for-profit company. Its content is freely available and distributed beyond its website using a Creative Commons licence.
Access to high-quality, accurate and independent information underpins a functioning democracy. Our aim is to ensure better understanding of current affairs and complex issues by publishing explanatory journalism, analysis and reports of research findings produced by academics with recognised expertise. The Conversation aims to enrich public discussion and provide easy access to quality information, with knowledge that can be trusted and information that is useful.
Since our launch in 2013, The Conversation has grown to a staff of 40 and has recently launched a commercial subsidiary, Universal Impact. We are looking for a new Office Manager to manage the day-to-day administrative operations of the company.
Primary Responsibilities:
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Oversee office operations and procedures for The Conversation, including some limited support for Universal Impact;
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Work with the Chief Executive and Editor to ensure a safe, collegiate and healthy office environment
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Maintain office policies and procedures, updating documentation as needed
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Manage day to day HR activities, scheduling appraisals, managing holiday, staff development
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Support HR functions such as onboarding/offboarding, maintaining employee records, and coordinating staff wellbeing initiatives
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Assist with recruitment processes, including drafting job descriptions, posting vacancies, and coordinating candidate communications
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Act as secretariat for The Conversation’s various boards, scheduling meetings, distributing papers, and taking accurate minutes
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Plan, schedule and coordinate internal events, team meetings, and staff away days
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Accepting and sorting mail and deliveries
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Supporting the planning of events and supporting office social activities (including team bonding)
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Support the Finance team
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Arrange travel and accommodation for staff as required
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Assisting in ad hoc administration tasks as needed
Requirements/Skills:
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Previous office management experience required
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Previous HR experience desirable
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Previous experience working for a charity and Trustees desirable but not required
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Excellent organisational skills and ability to adapt to changing priorities
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Project management skills
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Enthusiastic and personable
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Excellent written and verbal communication skills
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Ability to work under own initiative with minimal supervision
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Excellent in Google Workspace, Microsoft Office and IT skills
Benefits:
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Salary: £34,000 p.a (full time)
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25 paid holiday days, plus your birthday off
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8% company pension contribution
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Enhanced parental leave
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Flexible working - our office is in central London and we expect this role to involve being in the office at least two days a week.
Applications will be accepted and interviewed on a rolling basis.
We value and respect all differences in all people (seen and unseen) at The Conversation and actively encourage applications from candidates of diverse backgrounds and ethnicities.
You must be legally able to work in the UK.
The client requests no contact from agencies or media sales.
Enjoy variety and learning new things? Want to work for an organisation making a difference in our local community? Thrive in a busy environment?
Resourceful and solution-focused, you will contribute to a working environment which encourages teamwork, energy and creativity. You will use your excellent problem-solving and communication skills and be confident in taking responsibility for new tasks.
You’ll be digitally literate, numerate and happy dealing with members of the public.
The role will work cooperatively with colleagues at all levels of the organisation and closely with staff working in other back-office functions: CRM (Customer Relationship Management system– Salesforce), HR and volunteer management. A key relationship will be with our new outsourced accounting provider.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Trusts and Grants Fundraising - Tasks and Responsibilities
- Research and identify new trust and foundation prospects.
- Draft and submit high-quality funding applications and reports.
- Maintain a calendar of deadlines and stewardship activities.
- Record and track pledges, donations, and grant income.
- Ensure that all reporting is completed in a timely and professional manner.
- Work closely with the Education and Operations teams to ensure they have all the information they need to deliver work related to restricted funding.
Fundraising Administration
- Maintain accurate records in Salesforce and ensure data integrity.
- Reconcile income records with the finance team.
- Process donations and Gift Aid claims.
- Support income tracking and reporting.
Supporter Care
- Ensure timely and appropriate donor thanking.
- Respond to supporter queries via email and phone when needed.
- Assist with donor communications and stewardship planning.
- Working with the Comms and Operations Teams to assist with fundraising marketing, website and social media content.
- Working to consolidate and grow our group of recurring donors.
- Support with processing payments and donations online, in-person and over the phone, depositing cheques and cash donations.
- Help manage the stewardship calendar for major donors throughout the year.
Events Support
- Help coordinate logistics and communications for fundraising events.
- Track income and pledges from events like the Annual Lunch.
- Support with ticketing, invoicing, and donor follow-up.
Collaboration and Compliance
- Work closely with colleagues across fundraising, finance, comms, and operations.
- Ensure compliance with GDPR and data protection regulations.
- Contribute to a positive, collaborative team culture.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Education:
- Act as the first point of contact for Education Team related queries and communications.
- Assist in the production and distribution of educational and marketing materials.
- Support the planning and delivery of educational events, including our online learning event series, the National Youth Conference, national and international residential trips.
- Manage the administration for the Education Team Away Days.
- Maintain and update our Salesforce database; generating reports as required and inputting data from programme evaluations.
- Support the collaboration between the fundraising and education team where relevant.
- Support the recruitment and administration of the Ambassador Programme.
- Provide administrative support for stakeholder school visits.
Communications:
- Create engaging social media content to promote the Anne Frank Trust’s mission, fundraising initiatives, and educational programmes.
- Assist in drafting and distributing the monthly e-bulletin, ensuring it effectively communicates key updates and achievements.
- Update the website with new developments to effectively communicate the Trust’s achievements.
- Collaborate with the Education Team to promote online learning events, using social media and email, to key stakeholders.
General Responsibilities:
- Be highly organised in supporting education and communications efforts, ensuring deadlines and targets are met.
- Ensure all work aligns with the Trust’s values, quality standards, and commitment to equality, diversity, and inclusion.
- Uphold excellent safeguarding practices in all external engagements and communications.
- Participate in team meetings, training, and professional development opportunities to enhance skills and contribute to the organisation’s success.
- Collaborate with team members to enhance communication, productivity, and a positive working environment.
- Undertake other tasks as required to support the Education and Communications functions of the Anne Frank Trust UK.
The client requests no contact from agencies or media sales.
Diversity and inclusion matter to us.
Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.
We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.
Job Summary
To manage talent acquisition for the Museum, working with hiring managers to plan and deliver effective campaigns to fill each role with the best possible candidate. To manage and develop a range of materials and systems to support talent acquisition activity.
Main responsibilities
- Be responsible for the end-to-end recruitment pipeline across the Museum (around 150 campaigns per year)
- Work with the HR Business Partners to understand and predict resourcing needs and plan future hiring needs
- Be responsible for the Museum’s candidate marketing materials including the careers site, developing content and working with the Digital team to ensure content is updated regularly
- Work with hiring managers to plan and deliver tailored recruitment campaigns for each role
- Undertake focused research and campaign planning for hard-to-fill and specialist roles to ensure they are filled with appropriately qualified candidates
- Keep abreast of best practice and new developments in talent acquisition, testing and learning new ideas and methodologies to improve our approach
- Liaise with the HR Administrators to ensure vacancies are posted as needed and candidates are moved through the recruitment pipeline. Administer an allocation of campaigns where required during peak periods
- Plan and manage volume recruitment events for front of house roles in conjunction with hiring managers and the HR Advisor
- Develop and deliver a range of selection assessment tools and methodologies to ensure we select the right hires for each role. Sit on interview/assessment panels as required
- Work with the Volunteering Co-ordinator and HR Operations Manager to develop and deliver an effective recruitment service for volunteers
- Manage the recruitment advertising budget ensuring it is deployed where it will deliver the best returns in terms of candidate quality
- Liaise with recruitment and agencies as needed, selecting the best value partners, negotiating rates and managing their service delivery
- Support on Executive Search campaigns where required for senior hires
- Manage the day-to-day functioning of the Applicant Tracking System, liaising with the HR Operations Manager on system developments and improvements
- Work with the managers of proposed externally funded projects to understand potential hiring needs and advise on timing/strategy
- Work with the Head of Inclusion & Organisational Development on strategies to ensure inclusive recruitment and to meet our targets for increasing representation at every level of our workforce
- Work with the HR Operations Manager to develop a suite of management information reports for hiring managers, senior leaders and HR that give insight into campaign performance and candidate diversity. Make recommendations for changes and developments based on insights from this data.
Person Specification
- Significant experience as an in-house recruiter with a successful track record of hiring into key roles
- Experience of a broad range of assessment methodologies and deploying these to select the best candidates for each role
- Experience of developing and implementing assessments against behaviour frameworks
- Experience of coaching hiring managers to deliver effective recruitment campaigns
- Experience with developing candidate attraction materials and communications
- Experience of developing and delivering training for hiring managers
- Experience of developing targeted campaigns for hard-to-fill/niche roles
- Significant experience using digital tools such as LinkedIn Recruiter to identify and approach potential candidates
- Experience of working with Applicant Tracking Systems, developing their use to maximise their effectiveness
- Highly numerate with proven ability of taking a data-driven approach and making recommendations based on insight
- Highly organised with the ability to manage and prioritise a range of campaigns
- Flexible and proactive approach
- Excellent written and verbal communication skills
- Experience of managing budgets and supplier relationships
Desirable
- Accreditation in one or more psychometric testing methodologies e.g. BPS RQTU certification
- Experience of hiring in the academic/scientific sectors
Key Information
This is a hybrid working role so you will be expected to divide your time between home working and working on-site at South Kensington.
All positions at the Natural History Museum are conditional subject to
receipt of:
- Proof that you are legally entitled to work in the UK
- A Basic Disclosure Check from the Disclosures and Barring Service (DBS)
- Satisfactory references covering the last 3 years of your employment or education
- Health clearance
The Museum supports flexible working.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our client is a leading national membership network that supports healthcare providers across the UK, from acute and primary care to mental health and diagnostics. Through advocacy, insight, and collaboration, they help ensure high-quality care for both NHS and private patients.
As Membership & Administration Officer, you’ll be at the heart of the member services team, helping members feel welcomed, supported, and connected throughout their journey.
About the role
This is a pivotal frontline role supporting over 100 members and commercial partners. You will be the friendly and professional first point of contact, managing queries, maintaining accurate CRM data, onboarding new members, and ensuring excellent service delivery.
You’ll also contribute to insight projects such as engagement surveys, reporting, and CRM improvements, helping to deepen the organisation’s understanding of its membership and inform future service development.
This isn’t just a back-office admin role, it’s about delivering a proactive, people-first experience where members feel seen, supported, and truly valued.
What we’re looking for
You will thrive in this role if you’re passionate about people, service, and operational excellence. We’re open to candidates from a range of sectors, particularly those with a proven track record of delivering exceptional customer or member experiences.
We’re looking for someone who can bring:
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Strong interpersonal skills, warm, confident, and professional with internal and external stakeholders
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Experience using CRM systems (ideally HubSpot) to manage data, generate reports, and support communication
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Excellent attention to detail and strong organisational skills
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A proactive, solutions-focused approach with the ability to manage multiple priorities
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Experience in membership, customer service, or stakeholder-facing admin roles
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Familiarity with Canva or email marketing platforms, such as Mailchimp, is a bonus but not essential.
Why join?
You will join a small, passionate, and collaborative team working on key national healthcare issues. You will have the opportunity to shape member engagement, contribute to digital and service innovation, and work with purpose every day. Hybrid (2 days/week in Central London office)
We are committed to a fair and inclusive recruitment process. If you require any support or adjustments at any stage, please let us know.
Money Ready envisions a financially fluent population. We teach practical money management skills through impactful financial education programmes - from budgeting and saving to investing.
The Finance Assistant will support the Senior Finance Manager and Finance and Operations Director. They will be responsible for all aspects of sale, purchase and nominal ledger, credit control, payments and various reconciliations. General management account duties will also be required
Key Responsibilities
- Maintain the shared inbox and respond to queries to internal and external contacts in a timely and courteous manner.
- Log purchase invoices into the finance system and request authorisation from budget holders, ensuring that documentation is complete and correct.
- Issue all sales invoices and maintain funders invoicing schedule.
- Request and reconcile supplier statements.
- Ensure finance policies are followed for the set-up of new customers and suppliers.
- Support internal team with expense reimbursements, including maintaining the expenses software and relevant reconciliations. Follow up on missing documentation or evidence of non-compliance.
- Prepare weekly payment runs and issue remittance advices.
- Issue statements to customers and regular credit control activities.
- Check ledgers for missing costs. Identify and resolve missing costs or discrepancies in ledgers.
- Complete reconciliations to ensure payments are allocated and accounted for correctly.
- Reconciliations between the Salesforce and accounting system Assist with month-end and other management accounts functions.
- Support the finance team with other ad-hoc tasks, such as posting journals, payroll and annual audit.
Working across Money Ready
- Work with colleagues across the country as we continue to develop and grow the organisation.
- Contribute to areas of the organisation that are ‘outside’ your immediate focus, acting as trusted counsel to those in roles or teams that are different to yours.
- Embed yourself into the organisation, recognising that our strategy and business plan are yours to deliver and that our culture is shaped with you and by you.
Experience
- Proven experience in a finance or accounting role in a not-for profit organisation.
- Experience of maintaining records, finance and administrative systems.
- Experience in charity accounting principles.
- Experience of coding purchase invoices and requesting authorisation from signatories.
Skills and abilities
- High attention to detail and numerical accuracy.
- Excellent verbal and written skills.
- Ability to work as part of a team.
- Ability and interest in learning new skills.
- Ability to work in a confidential manner.
- Good team player but self-motivated and able to work independently.
- Commitment to openness, honesty, inclusiveness and high standards.
- Willingness to learn and adapt to changing systems and processes.
- Well organised, efficient, proactive and able to meet deadlines.
- Flexible hands-on approach.
Knowledge
- Experience of using Microsoft Office, specifically Excel & Word.
- Experience of working with third parties e.g. suppliers.
- An understanding of financial ledgers, control accounts and reconciliations.
- Ability to interpret financial data.
Working Conditions: Limited travel will be required for attending meetings or events within the UK. Flexibility in working hours may occasionally be needed to meet the demands of the role. Money Ready is committed to equality, effective diversity management, and fostering an inclusive workplace culture
Please submit a CV and supporting statement (max. 2 pages) that outlines how you meet the criteria for the role and your interest in Money Ready. Applications without supporting statements may not be shortlisted.
This job description is subject to regular review and may evolve to meet the needs of Money Ready, ensuring ongoing alignment with the organisation’s objectives and compliance with relevant legislation. Please also note, this post is subject to satisfactory references, one of which must be from your current or most recent employer, DBS/equivalent checks and the right to work in the UK.
We bring the language of finance to life so that everyone can navigate their money with confidence, no matter where they start.
Working closely with the Superintendent minister, circuit ministers and Lay officers the Governance and Administration Manager will ensure that the circuit and individual churches fulfill their governance obligations within Methodist Policy and Charity Law. This will include: GDPR, Safeguarding and Property and Finance management. S/He will also help to develop new ways of working using information and communication technology to increase the efficiency and effectiveness of the circuit. The post will be office-based but there will be some flexibility with hours and the possibility of one day a week working from home. The postholder will need to respond to queries on the phone including requests for baptisms and funerals and pass on information appropriately. S/he will work closely with the Superintendent and help organise the Circuit and Leadership meetings and occassionally special events. There are many people within the church community who can
To spread the gospel. To live out our faith in the community. To support the weak.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As the Head of Academic Services, you will be responsible for overseeing all aspects of the academic department, ensuring smooth operations and fostering an effective, positive learning environment. This role involves direct line management of the Academic Services and Student Services team as well as collaborating with the other departments to uphold academic and company standards. Reporting to Senior Management, you’ll play a crucial role in formulating reports, monitoring performance metrics, implementing and overseeing academic policies to achieve our objectives.
This is a senior role within the organisation and the successful candidate will be a leading member of the leadership team. The role will require previous experience in a comparable management position in an academic setting, with extensive knowledge of Higher Education regulatory frameworks, policies and procedures.
The Head of Academic Services is responsible for managing, developing and strengthening Fourth Monkey’s academic and student support services, quality assurance and enhancement.
The Head of Academic Services acts as the expert in academic standards, oversight, programme management, student services and academic quality & compliance for the organisation and as such undertakes a senior responsibility within the smooth operational and administrative management of the organisations day to day operations.
This role is about driving student success.
The client requests no contact from agencies or media sales.
Could you contribute to, and support, both core work across the Society, aiding our resilience, and also support a series of projects that benefit from external funding?
Post: Administrative Assistant: Director’s Office
Department: Director’s Office
Responsible to: EA
Location: South Kensington, London SW7
Terms: Permanent, Full time
Salary: £26,675 - £27,525 per annum
The Society
The Royal Geographical Society (with the Institute of British Geographers) is the learned society and professional body for geography and geographers. It is also a charity and a membership organisation. The Society was founded in 1830 and has been one of the most active of the learned societies ever since. It was pivotal in establishing geography as a teaching and research discipline in British universities and continues to play a key role in geographical and environmental education.
The Society is a leading world centre for geographical learning – supporting education, teaching, research, professional practice and scientific expeditions, as well as promoting public understanding and enjoyment of geography and providing advice to policymakers.
The position
The Royal Geographical Society (with The Institute of British Geographers) is seeking an Administrative assistant within the Director’s Office. This is an exciting opportunity to work across core areas of the Society and support key projects. The successful candidate must have an interest in Geography and enthusiasm for the work of the Society. The ideal candidate will have worked in an administrative capacity and will be highly organised with strong time management skills. Interpersonal skills are equally important as they will be working with different teams and must be able to communicate effectively at all levels.
Duties and responsibilities
- Assisting in administration of events that bring senior media and cultural (museums; theatres) decision makers together with sustainability specialists through the course of the year
- Working with the Programmes team to deliver this a high profile new photography festival each July
- Backing the Explore team’s delivery of events and materials including the annual November expeditions and fieldwork festival and the development of the linked Handbook and wider events programme across the year.
- Supporting the Education team in running competitions and linked events
- Participating in membership renewal processing during the busiest period in January/February
- Contributing to the delivery of the Medals and Awards Ceremony and AGM and Reception
- Aiding the Collections team in its progressive re-organisation of stores around the building
- Assisting the Director’s Office team in getting the most out of our CRM in terms of network/contacts management
- Covering sickness for Front of House staff
- Administrative support throughout the Society’s Annual Conference
- General willingness to be a team player and provide support as and when needed to any department
In addition to general administration the role will bring or develop strong capabilities in getting the most out of our database (CRM) in relation to membership and wider contact development and tracking.
Selection criteria
The following are the requirements for this post. These are the criteria against which candidates will be shortlisted and judged.
Essential
- An interest in Geography and enthusiasm for the work of the Society.
- Experience of working in a similar or related role.
- Excellent interpersonal skills with the ability to work with people across the organisation, and to develop and maintain positive, productive relationships with external stakeholders.
- Having an eye for detail.
- Strong organisational and time management skills.
- Ability to remain self- motivated whilst completing repetitive tasks.
- Able to handle confidential information with a high level of integrity and trustworthiness.
- A high standard of IT literacy, particularly Microsoft Office tools, email and experience using databases.
- Good verbal and written communication skills.
- A positive can-do attitude.
Salary and benefits:
This is a permanent, full time post subject to successful completion of a probationary period of three months. The salary range for this post is £26,675 - £27,525 per annum per annum depending on experience and qualifications. The post is based in Kensington, London.
There are a range of benefits at the Society which include the following:
- 35-hour working week with core working hours between 10.00am-4.00pm.
- Flexible working arrangements are available with a mix of office based and home working.
- 25 days annual leave per annum plus public bank holidays.
- Society closure between Christmas and New Year, in addition to the basic annual leave allowance.
- Pension scheme - 3% employee, 7.5% employer.
- Group Life Assurance at four-times basic annual salary.
- Corporate eye care vouchers.
- Cycle to work scheme.
- Free 24-hour Employee Assistance helpline with available counselling support
Applications must be received by 9 am, Monday 7 July.
Interviews are planned to take place in the week commencing 14 July.
We thank, in advance, all candidates for applying and regret we are unable to write separately to those who are not selected for interview.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
The Society aims to be an equal opportunities employer.
Applicants must have the right to work in the UK. The Society is unable to offer work visa sponsorships.
No agencies please.
Bring your environmental passion for rivers to life!
Are you an enthusiastic finance professional who prides themselves on their attention to detail and excellence? Would you like to work with the finance team for a charity who is invested in improving and making a real difference to our rivers here within the South East of England, which hosts some of the rarest Chalk streams on the planet?
About Us
The South East Rivers Trust (SERT), is the river restoration charity for the South East of England. Our vision is that rivers across the south east are clean, healthy and rich in biodiversity. Our mission is to restore and protect rivers and their catchments against multiple threats and a dramatically changing climate. We do this by:
• delivering evidence-based and nature-based solutions on land and in rivers;
• inspiring and empowering more people to protect rivers for the future.
Working at SERT is rewarding, fulfilling and busy. We work collaboratively and with passion, and this is reflected in our core values of: delivering high quality work, using expertise and scientific understanding, building good and effective relationships, and bringing positive energy to all we do. With rivers and catchments needing serious action to survive, our aims are growth and impact – so you’ll be comfortable with challenges and excited by change. If this sounds like an environment that you would thrive in, we would love to hear from you, please visit our website for more information.
About The Role
We have an exciting opportunity to join the South East Rivers Trust's Finance and Operations Team. We are a small dynamic team, sitting at the heart of the organisation. The role reports directly to the Finance Manager and will provide support in administering all financial controls and processing for the organisation. The successful applicant will come from a financial background with a strong understanding of financial principles, an accounting qualification and proficiency in Excel. They will have experience in bookkeeping, reconciling accounts as well as dealing with banking, grant applications and expenses.
The role would suit an individual, who is approachable and organised, with excellent attention to detail, able to work on their own or as part of a team. The role involves liaising and following up with all teams to ensure the data provided is accurate and timely, to support grant applications, payments and audit requirements.
To be successful, they will need to be able to multitask, be proactive and have excellent communication skills, following up and advising staff across all teams. They will need to have a positive attitude, and willingness to assist the whole team with other administrative tasks as and when required. This role is predominantly working from home, with at least one day per week, (on a Thursday), working in the office in Leatherhead.
This is a part time position, to include Monday and Thursday (this being our in office day). There may be a requirement to pick up additional hours to support with busy periods.
To apply for this position please complete an application form and send this together with your CV to us; further details can be found on our website.
We help rivers thrive again for communities and nature.




Purpose of the Job
Hammersmith, Fulham, Ealing & Hounslow Mind deliver services across five sites in West London. Two sites are operated by HFEH Mind and three sites are run by our partners.
We are looking for a proactive and organised Facilities Co-ordinator to support the smooth running of our charity's buildings across all five sites. This is an ideal role for someone with some experience in facilities, property services, or office co-ordination who would like to support a large but locally focused mental health charity.
Key Responsibilities
General
With a commitment to providing high-quality and accessible spaces to a diverse community, working knowledge of the health and safety obligations of operating community buildings, and a friendly, non-judgemental attitude, you will be required to:
Day-to-day Site Operations
- Conduct basic site checks; schedule, prioritise and carry out minor repairs (e.g., replacing lightbulbs, replacing camera batteries, reporting larger maintenance issues).
- Escalate any issues to the Business Support Manager when necessary.
- Ensure spaces are tidy, clean and safe in accordance with health and safety guidelines.
- Maintain guidelines and site handbooks, ensuring all are up to date.
- Ensure supplies checked and well stocked (toiletries, stationery, refreshments, toner).
- Liaise with central services to oversee onsite deliveries.
- Co-ordinate movement of items/ stock between sites.
- Report shared IT and photocopier issues to relevant suppliers.
- Ensure waste disposal at HFEH Mind sites are compliant with local authorities’ guidelines.
Health & Safety Support
- Support with regular fire alarm testing and fire drills.
- Help maintain health and safety records and reports.
- Assist with onboarding staff on building safety (e.g., exits, alarms).
- To be a First Aider and Fire Warden (training will be provided) and ensure training is up to date. Organise other staff to be Fire Wardens.
Security & Access
- Keep track of keys and access fobs; maintain register.
- Ensure security systems are in working order (CCTV, alarms).
- Liaise with external contractors as required.
Coordination & Admin
- Assist Business Support Manager with maintenance schedule and supplier review schedule.
- Maintain records for H&S inspections (fire extinguishers etc) and risk assessments.
- Help gather quotes for minor works or maintenance.
- Ensure all facilities related invoices are provided to finance.
- Check post at registered office(s) regularly and manage facilities email inbox.
- Contribute data for management reports.
Person specification
Essential
- Experience in a facilities or office coordination role, ideally across multiple sites.
- Good understanding of health and safety in the workplace.
- Comfortable handling basic manual tasks (changing lightbulbs, moving boxes, etc).
- Good IT skills. Confident using Microsoft Office (especially Excel and Outlook).
- A commitment to the values of HFEH Mind and respecting the needs and confidentiality of our service users and visitors.
Desirable
- Fire warden and first aid training.
- IOSH Managing Safely qualification.
- UK driving licence.
- Living within easy travelling distance of our sites
Qualities:
- Strong communication and organisation skills.
- Comfortable working independently across multiple sites.
- Able to communicate with staff, clients and visitors in a calm and orderly way.
- A positive and initiative-taking attitude, dependable with a can-do attitude and a problem-solving mindset.
- Able to work well within a team and engage with staff.
- Diligence.
This job description outlines the general ways in which it is expected you will meet the overall requirements of this post. The list of tasks is not an exclusive one and HFEH Mind may vary duties from time to time. This job description is subject to regular review.We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
Post is subject to a Standard DBS check
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.
The Therapeutic Service Co-ordinator & Clinician is a vital member of the DreamArts Core Team. This role combines project co-ordination with direct therapeutic support through our EXPRESS PLUS service and our work with young carers.
EXPRESS PLUS is a free therapy service based in Westminster offering weekly one-to-one or parent-child creative therapeutic support to young people aged 7–18 (or up to 25 with additional needs). It is the only service of its kind in the borough and we provide a safe and welcoming space for clients to explore issues such as domestic violence, sexual abuse, and suicidal ideation.
Sessions take place at three community venues and are delivered by qualified or qualifying therapists using a wide range of creative tools—arts and crafts, sand play, puppets, games—to help young people express themselves in ways that feel natural and safe. With an 80% retention rate after three sessions and two-thirds of clients from global majority backgrounds, the service has a demonstrable impact.
EXPRESS PLUS is proudly user-led. Young people are at the heart of every decision, and the service adapts to meet their needs—typically offering up to 18 weekly sessions, with flexibility depending on circumstances. We accept self-referrals from young people aged 14+, parents/carers, and statutory and voluntary services.
As part of this role, you will also deliver direct therapeutic support to young people with caring responsibilities. This includes offering weekly 1:1 sessions for three young carers and being part of a team facilitating monthly group therapy spaces.
We are looking for a team member who is passionate about the power of creative therapy to support young people. It also offers opportunities to case-manage three-to-four therapists and bring a therapeutic lens across all aspects of DreamArts’ work. We provide appropriate levels of clinical supervision plus a quarterly reflection space to support your professional development.
In in last year’s staff satisfaction survey 100% of team members felt inspired at DreamArts to do their best at their job, and 100% said that their voice and skills matter at DreamArts.
‘DreamArts has a profound impact on the lives of young people and is a model of exemplary practice.’ - The Royal Central School of Speech & Drama, Impact Study
DreamArts has a mission; to transform young lives by fusing arts and therapy.
For over two decades, DreamArts has worked directly in the community, making a difference to the lives of over 500 young people each year in some of London’s most deprived areas—empowering them to explore who they are, build positive relationships and develop emotional wellbeing.
Our award-winning projects put young people in control: from devising new mini-musicals and immersive theatre, to young carers curating photography exhibitions and young refugees touring their original beatbox plays across the UK. Alongside this, our free therapeutic services offer vital support as mental health crises among young people continues to grow.
DreamArts is committed to providing an integrative and inclusive programme and not to discriminate on the grounds of race, ethnic origin, nationality, or culture. We are also committed to being a more diverse and culturally representational organisation, therefore any applicant that identifies from a minoritised background and meets the essential criteria will be automatically selected for an interview.
The client requests no contact from agencies or media sales.
Job Location: Home-based, with some travel to our London office.
Responsible to: Head of Sector Support
Hours: 35 hours per week
Grade: Point 31-34 £34,696- £37,489 (a London Allowance will be applied to employees who live in London, plus 6% employer’s pension, subject to a minimum 2% contribution by the employee)
Contract: Fixed term until 31st March 2026.
Benefits:
- Friendly and collaborative working environment
- Remote working
- 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees)
- Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution)
- Enhanced maternity, adoption and paternity pay
- Occupational sick pay depending on length of service and pro-rata for part-time employees.
- Access to Employee Assistance Programme
- Access to staff discounts
Closing date: 17th July 2025, 17:00
Interviews to take place: 28th & 29th July 2025
About the role:
We are seeking a proactive and detail-oriented Digital Learning Content Specialist to join our Sector Support team. This role is pivotal in designing, developing, and managing engaging digital learning experiences through our Learning Management System (LMS). You will be responsible for creating online learning content and the day-to-day administration of the LMS.
About you:
- Proven experience working with Learning Management Systems (administration, user management, content upload)
- Proficiency in e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate, H5P) and multimedia content creation
- Experience with SCORM, xAPI (Tin Can API), or other e-learning standards
- Strong understanding of instructional design principles and adult learning theory, and UX principles for digital learning design
- Knowledge of accessibility standards (e.g., WCAG 2.1) and inclusive design practices
- Commitment to meaningful anti-discriminatory practice, and equity, diversity and inclusion
- Demonstrate a commitment to - and understanding of - the values, aims and objectives of Respect
*NB. Where there are examples provided, your experience can be transferrable rather than exact.
About Respect:
Respect is a pioneering UK membership organisation in the domestic abuse sector. Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.
How to apply
You must download an application form from Respect's job page, and submit to the Operations department in word doc. format only, please.
For an informal discussion about the role, please contact our HR Team directly (follow the link to Respect website)
Closing date: 17th July 2025, 17:00
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced, organized and proactive Executive Assistant who thrives in a fast-paced, international environment? Do you enjoy supporting senior leaders and playing a key role in enabling teams to work effectively across different time zones and cultures? Are you a practising Christian who wants to use your skills and experience in a faith-based setting? Then our team at ODI would love to hear from you!
We’re looking for someone with excellent communication and interpersonal skills, who can confidently manage multiple priorities and handle sensitive information with discretion. You’ll bring experience in executive-level support, coordinating complex calendars and meetings, preparing internal communications, and supporting reporting to senior stakeholders.
Reporting to the Chief Programs Officer, you’ll play a key role in supporting the Global Field Leadership and Support Teams to stay connected and focused.
Your Key Responsibilities
· Provide administrative and communications support to the Chief Programs Officer and Field Operations Team, managing complex calendars, coordinating international events, preparing reports and presentations, and serving as the key liaison with internal and external contacts.
· Ensure smooth office operations through expert budget tracking, correspondence management, and use of digital tools, including maintaining filing systems, supporting internal communications, and producing field updates and newsletters.[EP1]
· Managing and coordinating special projects, and building strong relationships across different teams and departments to ensure smooth collaboration and information flow.
· Anticipating needs and proactively solving problems, helping CPO stay focused on strategic priorities and achieve organizational goals more effectively.
Your Profile
· Committed Christian with a heart for the Persecuted Church.
· Holder of a degree, or equivalent in education plus experience in an office environment.
· Cross-culturally sensitive
· Excelling in office processes, related computer software and electronic communications tools.
· Well organized, efficient, self-motivated and proactive
· Flexible, servant-hearted and positive. Able to adapt approach to provide best support.
· Fluent in spoken and written English
Our Offer
Working at Open Doors means that you are actively involved in serving the worldwide Persecuted Church. We offer you a versatile position in an international, dynamic environment, a professional team and the opportunity to grow professionally and personally. As a global organization we are used to combining working from home with working from the office and to have flexible working hours. This position is preferably based in the UK, or the Netherlands.
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Open Doors is an international, interdenominational organization that supports Christians who are persecuted for their faith.
Open Doors International supports the worldwide organization with services such as Communications, Marketing, People & Culture, Advocacy, IT, Program Management, Finance and Global Research by working in a service-oriented way with teams and colleagues in countries with an Open Doors Development or Field office.
Global Field Leadership & Support teams at ODI work under the leadership of the Chief Programs Officer and consists of Regional Directors with Field Technical and Program Management specialists.
The client requests no contact from agencies or media sales.