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Top job
Closing in 4 days
Citizens Advice, Wales (Hybrid)
£27,044 per annum (plus London weighting allowance of £3,520 if based in London)
Posted 1 day ago
Top job
Closing in 7 days
The Faith & Belief Forum, Remote
£25,276 per year
In order to further the impact of our work we are now looking for a Design and Fundraising coordinator to drive our engagement forward
Posted 3 days ago Quick Apply

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Care4Calais, Remote
£30,000 - £35,000 per year
Field Operations Coordinator to lead, manage and motivate our growing teams of volunteers delivering direct aid to refugees nationally
Posted 1 week ago Quick Apply
Social Investment Business Limited, Remote
£36,000 per year
Seeking a Governance & Business Support Coordinator to provide governance and business support activities across various partner teams.
Posted 2 days ago
The Duke of Edinburgh's Award, Remote
£27,000 - £30,428 per year
Posted 4 days ago
Voice 21, Remote
£40,000 - £44,000 per year
Seeking an inspiring, driven individual to join Voice 21 as Head of People & Culture
Posted today
TreeSisters, Remote
Starting from £25,000 per annum (FTE)
Posted 1 week ago
Closing today at 12:00
saha (Salvation Army Housing Association), Remote
Board Member: £4,000 per annum / Independent Operations Committee Member: £2,000 per annum
Seeking a Board Member & an Independent Operations Committee Member to help us on our mission to Transform Lives.
Posted 1 week ago
Fahr Beyond, Remote
£32,000 per year FTE
Enthusiastic and self-motivated fundraiser with project coordination experience to build the capacity of the Fahr's Disease community.
Posted 1 week ago Quick Apply
Page 1 of 6
Citizens Advice
England, United Kingdom (Hybrid)
Wales, United Kingdom
£27,044 per annum (plus London weighting allowance of £3,520 if based in London)
Contract, Fixed term until 31/03/2023, Full-time
Job description

Location: Blended between office and home (England and Wales)
Hours per week: 36.25
Closing date: 23/08/2022 at 23.59 
Interview date: TBC

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.


Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

Reporting to the People Operations Manager, you will work across the recruitment, transactional people services and payroll. A good understanding of these areas is essential for this role.

You will help provide assistance and guidance to managers, as well as responsible for the administration of the recruitment process, the full employee life cycle and be able to advise on any pay and benefit queries.

You will advise managers and employees on the interpretation and application of policies, procedures and guidelines through multiple channels.

The successful candidate will have paid experience of working in an HR or recruitment function, working to and meeting SLAs and using a ticketing system to respond to queries and experience of using an ATS and an HRIS.

You will possess a high level of numeracy and proven ability of applying this in a transactional HR setting and a commitment to working to deadlines and to instruction, ensuring accuracy and collaborative working with other team members.

Possessing a flexible, pragmatic and customer-focused approach, you will be able to identify sensitive issues and tailor responses accordingly.

Our commitment to flexible working extends to where we work. As Covid restrictions ease, Citizens Advice are moving towards a permanent mix of office and home based working which will give much more choice to staff, while still maintaining the best of collaborative working.

The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales. 

Our commitment to colleague wellbeing is reflected in us being awarded Gold in the Health & Wellbeing category, as well as Overall Winners, at the Employee Experience Awards 2022.

Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

Citizens Advice seeks to redeploy staff who are at risk or under notice of redundancy where they satisfactorily demonstrate that they meet the requirements of the role at interview.  Candidates who are formally at risk or under notice of redundancy will take priority over other internal candidates for interview.  If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application.

In the event of a high number of applications, we reserve the right to close the application early. 

This vacancy closes at 23.59 on 23/08/2022. 

Refreshed on: 18 August 2022
Closing date: 23 August 2022 at 23:59
Tags: Admin,Operations