Operation coordinator jobs

We’re looking for a Membership Development Manager to lead our recruitment and retention work at the RCR, building global partnerships, leading on campaigns, and using insight and data to drive engagement and growth.

This is a key role at the heart of our membership strategy, leading a small, motivated team to grow and strengthen our global community of members and Fellows. You’ll combine creativity with analytical thinking to develop campaigns, partnerships and propositions that demonstrate the value of membership and keep our community connected and thriving.

What you’ll do

• Lead our global and UK membership recruitment and retention campaigns to meet ambitious growth targets.
• Develop and deliver a clear and compelling membership proposition that evolves with our members’ needs.
• Build and manage partnerships with global societies, universities and professional bodies.
• Use data and insight to identify opportunities, trends and challenges across the membership base.
• Oversee the use of CRM systems and insight tools to inform strategic decisions and support engagement.
• Lead a small team, ensuring clear direction, motivation and professional development.
• Represent the RCR at global events and conferences, maximising opportunities for engagement and partnership.

What you’ll need

• Proven experience in delivering membership recruitment and retention campaigns, ideally on a global scale.
• Strong leadership and team management skills, with a collaborative approach.
• Excellent communication and relationship-building abilities.
• Experience using data and CRM systems to drive strategy and evaluate success.
• A proactive, creative and analytical mindset with the confidence to test and learn.
• Commitment to equality, diversity and the values of the RCR.

About StreetVet

Homelessness continues to rise across the UK, and for many individuals experiencing it, their pet has been a vital and integral part of their life, often long before they lost their home. The bond between a person and their animal can be profound, offering emotional support, companionship, and a sense of purpose. For many, their pet’s wellbeing is a top priority, even in the most challenging circumstances. 

Accessing veterinary care while living on the streets, sofa surfing or living in a hostel or temporary accommodation provider can be incredibly difficult. That’s where StreetVet comes in. We are an award-winning national charity and a registered veterinary practice with the RCVS, providing free, accessible vet care to pets belonging to those experiencing homelessness across the UK. Our dedicated team of volunteer veterinary professionals deliver essential services where support is needed. We take our experience out of the consulting room and onto the pavements to provide the same first opinion vet care you would expect to receive in a practice. 

StreetVet also works to remove barriers to accommodation and homelessness service through our Accredited Hostel and Day Centre Scheme, which helps hostels, day centres, and hubs implement positive pet policies and become pet-inclusive. This includes free veterinary care for registered pets, staff training, essential pet supplies, and access to virtual vet consultations via our telemedicine platform. The scheme empowers hostels to welcome pet owners without forcing them to choose between a roof over their head and their beloved companion. 

How Our Work Is Making a Difference 

For someone experiencing homelessness, their pet can be a lifeline, offering unconditional love, emotional stability, and a reason to keep going. Many of our clients may have faced trauma, relationship breakdowns, addiction, and mental health challenges, making it difficult to build trust. StreetVet’s approach is rooted in compassion and accessibility, meeting people where they are to ensure no one is excluded from care. 

Operating in more than 20 locations currently across the UK and growing each year, we provide free essential and emergency veterinary services that keep pets healthy and happy. In doing so, we nurture a bond that is healing and empowering, helping people rebuild their lives, reconnect with their communities, and move forward together with their pets. 

Together with the critical support of a host of renowned organisations backing our team, StreetVet is changing the future for the pets of those experiencing homelessness who may otherwise have to go without the care they need and deserve. 

Role Description

The Hostel & Day Centre Coordinator (North) will work closely with the Hostel and Day Centre Manager and the Coordinator (South) to ensure the effective administration and smooth day-to-day operations of the StreetVet Accredited Hostel & Day Centre Schemes. This role plays a key part in welcoming and onboarding new hostels and day centres into the network and supporting the ongoing engagement and success of existing partners. By fostering strong relationships with hostels, day centres, suppliers, and sponsors, the post holder will help build a connected and responsive community that ultimately supports more pets accessing hostels and day centres. Acting as a central point of contact, they will collaborate across internal teams and external stakeholders to ensure queries are addressed efficiently and support is delivered consistently. 
 
StreetVet is a small team of 15 employees and so we expect people to be highly flexible in their roles, a team player with a “can do” attitude, willing to turn their hand to anything that needs to be done. 

Please see our our Job Description attached for further details.

Amala’s mission is to use the power of education to transform the lives of young refugees, their communities and the world. We are a UK-registered charity delivering innovative educational programmes for displaced youth globally. We have developed the first accredited secondary level programme and qualification for out of school refugee and crisis affected youth, and we also offer Changemaker Courses in areas such as Peace-building, Ethical Leadership, and Social Entrepreneurship. 

Our approach to education is conveyed through our  human-centred, context-inclusive curricula and learning programmes that are relevant to the lives that our students lead today and will lead in the future.

We’re looking for an organised and detail-oriented Governance Clerk to support our Board of Trustees and committees. In this flexible, remote role, you’ll ensure the smooth running of meetings, maintain accurate documentation, and compliance with governance requirements.

Key responsibilities include:

• Coordinating and minuting Board and committee meetings

• Managing agendas, papers, and governance records

• Ensuring compliance with internal governance requirements and charity regulations

• Supporting trustee onboarding and development
   

Skills and experience

• Demonstrable experience of having successfully worked with charity boards and committees including writing agendas and concise and accurate minute taking

• Experience of maintaining systems and records in a governance or committee environment

• Strong organisational skills and attention to detail, with excellent written English

• Familiarity with charity governance requirements and the UK Charity Governance Code

• Professionalism, discretion, and sound judgement in handling sensitive information

• Comfort working independently and remotely; able to meet deadlines with minimal supervision

• Company Secretary Experience desirable

• Experience with Google Workspace and basic formatting tools for paper packs preferred

You must have the legal right to work in the UK, and be available to attend one in-person meeting per year in or around London.

At Amala, we are committed to building an inclusive and equitable team. If you share our belief in the transformative power of education, we’d love to hear from you.

Learn more and apply: For detailed information on this role, including the full list of responsibilities, experience, and instructions on how to apply, please refer to the job description.

Closing date: Friday 21 November 2025, 12:00 GMT

This exciting new role at the Green Party has been created to underpin the Party's work on equity, equality, diversity and inclusion. The EEDI & Culture Manager will act as an internal advisor and will aid the leadership in defining the Party's responsibilities in this area.

We are looking for someone with a high level of knowledge and experience relating to EEDI and culture. You will be familiar with relevant legislation and best practice. You will also have experience in leading development and change in organisations.

The EEDI & Culture Manager will be working with people across the organisation at all levels. This includes the leaders of the Party and governance bodies, employees and activists. They will have the opportunity to shape and influence the Green Party's approach to increasing diversity and help cultivate an inclusive, equal and equitable culture across the organisation.

Hours: Full time, 37.5 hours per week. Open to conversation on flexible and compressed working arrangements.

Reports to: Head of HR

Direct reports: 3

Location: Harlow, Essex. Easily commutable from London Liverpool Street or Tottenham Hale Station. We offer a free minibus service to/from Harlow Town Train Station as well as free parking and EV charging on site.

Closing Date: Friday 14th November

About the role:

A new and exciting role has arisen within our HR team as HR Manager to lead and execute day-to-day HR operations. You will support a team of HR Coordinators to ensure that every stage of the employee lifecycle is handled efficiently and accurately, in accordance with legislation, organisational policies, and best practice.

As part of the role, you will maintain consistency, quality, timeliness, and precision across all HR (including Recruitment) administration and employee relations work. In addition to leading HR operations, you will also serve as a business partner: advising and supporting managers in allocated parts of the organisation, diagnosing operational people issues, and helping to put in place practical, effective solutions, whilst supporting them in delivery of their people strategies.

What you will be doing:

• Lead, manage, coach, and allocate tasks to HR Coordinators; oversee daily workload and priorities, ensuring quality standards are maintained 

• Lead annual reviews of HR operational processes, identifying and implementing improvements to enhance service standards and efficiency. 

• Own the HR operational risk register, proactively identifying risks and supporting mitigation strategies. 

• Be accountable for all aspects of the employee lifecycle ensuring timely and compliant completion of key processes

• Ensure integrity of employee records and that the HRIS (currently SelectHR) is used properly in terms of effectiveness and efficiency as well as data quality/compliance standards. 

• Ensure compliance with UK employment law and internal HR policies in all operations; this includes handling policies, contracts, terms & conditions, and ensuring they are up to date and applied properly. 

• Proactively use HR data and analytics to identify trends, inform decision-making, and drive continuous improvement in HR service delivery. 

• Deliver strategic guidance and expert support to people managers for Employee Relations (ER) issues in line with allocated business areas* in relation to absences, performance issues, grievances, disciplinaries; support HRBP colleagues as required and escalating more complex or higher risk cases to Head of HR for guidance where required. 
• Lead or support HR-related projects and change initiatives, including process improvements, policy updates, and system implementations ensuring we seek continuous improvement/evolving practices in line with best practice. 

Your experience:

• Strong people skills: able to coach, guide, communicate clearly with staff and managers. 

• Strong organisational skills; able to manage multiple tasks, priorities, deadlines. 

• Demonstratable understanding of UK employment law and statutory HR compliance with experience of business partnering. 

• Ability to manage and develop operational staff, driving continuous improvement and service excellence.

• Strong stakeholder management and influencing skills, with experience supporting managers and external partners. 
• Competence with HRIS / HR systems, Microsoft Office and managing process flows. (The current HRIS is SelectHR and the ATS is Workable). 
• CIPD qualification Level 5 or equivalent desirable but not necessarily essential. 
• Relevant HR / business / administration qualification or equivalent experience. 

If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience, we'd still encourage you to apply.

Estates Manager

Salary: Band 7 - £46,104 to £58,724

Contract Type: Permanent

Hours of work: 37.5 hours per week (with flexibility required and overtime if needed)

About the job role

We have an exciting opportunity for an Estates Manager in our Estates team, working with a range of stakeholders and people who use our services. We are looking for an outstanding individual who has experience in the day-to-day management of our buildings and infrastructure and an ability to manage a dynamic and proactive, forward-looking maintenance environment, including reactive maintenance, water safety, fire safety, and statutory testing. and practical knowledge of CAFM systems and Microsoft systems.

You will also lead on health and safety, ensuring robust compliance, risk management, and safe systems of work across all estate and contractor activities.

About you

You will need:

• Strong technical knowledge of building services, maintenance, and statutory compliance.
• Proven experience managing contractors and planned maintenance programmes in a healthcare or similar environment.
• Confidence using digital systems, including CAFM, Microsoft 365, and data reporting tools.
• Excellent communication and leadership skills to coordinate staff and engage clinical teams.
• A sound understanding of health and safety legislation and the ability to promote a positive safety culture.
• An understanding of hospice care or other healthcare or not-for-profit environments

Where will you work

St Joseph's Hospice was founded in 1905 by the Religious Sisters of Charity, and as such, it has a rich, Catholic heritage which informs our work today: to support and welcome those in need, from all different cultures, religions and backgrounds.

We provide high-quality specialist palliative care for patients with life-limiting illness across East London and the City. We have a large team of clinical staff who work across community, in-patient and out-patient services delivering individualised, responsive and holistic support to patients and their families/carers.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Join St Joseph’s team and find out more!

For further information, and to apply please visit our website. 

Closing date: 25 November 2025.

Interviews: 4 December 2025.

We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

You’ll oversee daily operations, support and coordinate volunteers, and develop systems and initiatives to help run our thriving community cycle workshop. See the job description on our website for significantly more detail about the role.

SCBP is a great place to work, with a lovely community, flexible working hours, competative salary, 3% pension contributiona and 36 days (FTE) annual leave.

The role is hands-on and community-focused, with some routine admin and organisational tasks to keep everything running smoothly. Ideal for someone proactive, practical, and community-minded who enjoys variety, problem-solving, and making a real difference through cycling.

About the role

Sheffield Community Bike Project is a not-for-profit community cycle repair workshop that aims to improve access to cycling through three main activities:

• Free (donations appreciated) access to tools and workshop space for DIY cycle repairs, with support from our volunteer team. This includes some sessions for specific groups.

• Offering affordable new and used parts, and refurbished second-hand bikes for sale.

• Focussed cycle maintenance training sessions to upskill our community.

SCBP is seeking to appoint a Bike Project Manager. Working closely with the CEO, trustees and volunteers, you will play a key role in ensuring our community workshop thrives as a welcoming, organised and sustainable space.

The successful candidate will oversee the day-to-day running of the project, support and manage our volunteer team, and develop new systems and initiatives to support the organisation’s growth. Your ability to manage volunteers to assist in the behind the scenes running of the project will be key. Please see the nominal granular responsibilities of the role in the table below.

Subject to funding, we will hopefully be hiring for a “Bike Project Administrator” role in the near future. This role may be managed by the Bike Project Manager.

SCBP is at a key moment of growth. Having taken on workshop premises in September 2024, we are now working to increase the number of sessions that we run, streamline our volunteer and participant experience, and expand the breadth of provision that we offer. At the same time, as a grassroots charity, central to our ethos is nurturing a sense of community ownership and collaboration. We aim to make the project a friendly, welcoming place to volunteer for people of all backgrounds and experiences. Another key part of our culture is our “hands-on-tools approach”: participants are encouraged to do cycle maintenance themselves with help from our volunteers.

We are a flexible organisation, so if you are unsure if the job as described would work for you, or you don’t have experience in all the areas, but would be an excellent candidate for the role (we are looking for someone who can work independently, take initiative and provide strong leadership to our volunteer team), we’d like to hear from you anyway, we are open to discussion on many points.

Location: Reading, Hybrid 
Hours: 37 per week 
Salary: £27,792
Contract Type: Permanent
Campaign Closes: 13th November 2025

First Stage Interviews: 26th November 2025

Second Stage Interviews: TBC

Are you passionate about making a real difference in the lives of children with critical illnesses? Do you thrive in a fast-paced environment where empathy, precision, and people skills come together? Join Make-A-Wish UK as a Wish Referral Officer and be the guiding light at the start of every wish journey. You will be the warm, reassuring voice that helps families navigate the first steps of their magical experience, all while managing vital relationships and keeping everything running smoothly behind the scenes.

Core Purpose
The Wish Referral Officer is responsible for processing new referrals and stewarding the wish child and their application through the initial stages of their wish journey, whilst providing excellent stakeholder management. A Wish Referral Officer is responsible for facilitating and managing a large network of relationships such as the wish child and their family, medical professionals, charities, volunteers and referral partners. As each wish is unique, accurate record keeping, data privacy and safeguarding are essential for every wish and experience. This role requires the ability to work at a high pace while maintaining strong attention to detail, with data management and accuracy forming core aspects of day-to-day responsibilities.

Essential Criteria
To be successful in this role you will need:

• Experience in an administrative role 
• Experience of handling large volumes of data accurately, within a fast-paced environment
• Experience in customer service role with set targets and data management 
• Demonstrate the ability to be flexible and change priorities within short time frames 
• Excellent organisational and prioritising skills to support an ever-changing workload 
• To be able to confidently communicate through all communication methods to multiple stakeholders
• Exceptional attention to detail 
• Calm and professional, especially when dealing with emotional situations 
• Excellent IT and administration skills including experience in processing/inputting data and MS Office 
• Ability to work on own initiative without supervision 
• A personal commitment to and understanding of equal opportunities 
• Experience in using CRM systems 

Personal Qualities

• Maintain a professional, caring, friendly and helpful manner always whilst dealing with wish children, their families, volunteers, suppliers as well as other stakeholders 
• Strong empathy with wish families understanding that each child is an individual and may have needs 
• The ability to be able to build strong relationships
• Maintain high levels of attention to detail 
• Ability to remain calm under pressure 
• Punctual and reliable 
• Friendly, courteous and professional 
• Be motivated to always support the charity and its objectives

Key Responsibilities:
Referral Enablement

• Process new referrals submitted by Community Referral Partners, health and social care professionals, ensuring accurate data entry, and excellent stakeholder management both through both written and verbal communication.
• Proactively manage a dynamic caseload of 150–200 wishes at any given time, ensuring each wish application progresses efficiently through the various stages of the wish journey in alignment with established referral targets and service timelines. This includes monitoring progress, identifying and resolving potential delays, maintaining accurate records, and self-allocating new referrals in line with organisational priorities
• Take ownership of the weekly coordination and distribution of wish referral materials, ensuring all communications and resources are prepared, reviewed, and delivered accurately and on time to key stakeholders—including Community Referral Partners, wish families, and internal teams—to support a seamless and consistent referral process.
• Monitor and maintain the accuracy and integrity of data across internal systems to ensure full compliance with service level agreements (SLAs), data protection regulations, and organisational protocols. This includes conducting regular data audits, identifying and correcting discrepancies, and working collaboratively with internal teams to uphold high standards of data quality, which are essential for effective decision-making, reporting, and service delivery.
• Collaborate with the Wish Discovery Coordinator to facilitate the effective involvement of Make-A-Wish UK volunteers, ensuring families receive the support they need throughout the wish experience. This includes coordinating volunteer assignments, arranging interpreter services where required, and promoting a seamless, inclusive, and supportive journey for every wish family.
• Ensure all referral processes, service level agreements (SLAs), and Make-A-Wish UK eligibility criteria are consistently followed, maintaining full compliance with organisational policies and procedures. This includes accurately assessing referral information against eligibility requirements, escalating any concerns, queries, or ambiguities to the appropriate team or line manager for review, and ensuring all decisions are documented and communicated clearly. Additionally, maintain strong communication with stakeholders to ensure clarity around eligibility decisions and support a fair, transparent referral process.
• Ensure the principles of Equality, Diversity and Inclusion are always reflected within the wish process.
• Support the Wish Referral Team Manager and Wish Referral Lead and Make-A-Wish UK in achieving our goal to reach every eligible child within the UK.

Stakeholder Communication

• Act as the first point of contact for all Wish Granting (WG)–related queries and enquiries, responding promptly and professionally via email, phone, WhatsApp, and post. Ensure that all stakeholders—including wish families, volunteers, and referral partners—receive a high-quality, compassionate, and consistent customer service experience
• Ensure accurate communications with referral partners, wish children and their families/guardians, employees, and volunteers in relation to wish applications.  
• Ensure that our service level agreements are met, and stakeholder expectations are sensitively and professionally managed in line with our policies.
• Liaise with other charity partners to assess whether referred wish children meet Make-A-Wish UK’s eligibility criteria. Where referrals do not meet the criteria, collaborate with the Wish Referral Partner Manager to ensure that referrers receive clear, constructive feedback and gain a full understanding of Make-A-Wish UK’s eligibility requirements, supporting transparent and informed referral practices.

Systems and Processes:

• Collaborate with the Wish Referral Team Manager to identify and implement improvements to the wish journey experience, ensuring it is seamless, inclusive, and positive for all stakeholders. Contribute feedback, insights, and suggestions to enhance processes, communication, and overall service delivery in line with organisational goal
• Maintain accurate and up-to-date records within our CRM system (Salesforce), ensuring data integrity and consistency, at all times.
• Follow internal processes to ensure wish children and their families move through the wish journey smoothly, and always in line with our service level agreements.
• Actively participate and engage in project work, providing constructive insights and ideas to enhance the wish journey for every wish child.

Safeguarding and Data Governance:

• Ensure all wish records and related data are stored and maintained on Make-A-Wish Information Systems and that all data is managed within set policies and procedures (such as data privacy, liability, consent forms, marketing permissions etc.)
• Facilitate a culture of safeguarding awareness. Identify, report and escalate any issues or concerns in line with organisational processes and procedures.
• Raise safeguarding concerns and complete relevant internal procedure

 Mission Without Borders International (MWBI) is a Christian organisation working in six of the poorest countries in Eastern Europe, raising funds through twelve organizations.   

We are an international network of Christians who journey with the poor and marginalized, bringing practical and spiritual support with hope of a better future, enabling and encouraging people to lift themselves out of poverty, always sharing the hope that is found in Jesus Christ. We serve people without regard to their religion or ethnic background.

We want to see lives transformed, across generations, with hope for the future. Consequently, we work with families; with children, living in both communities and government institutions; and with the elderly, who are often the most isolated in poor communities. We journey with them over a five-year period to ensure we develop sustainable solutions and always in partnership with the local Church and a network of Coordinators who live in their local communities.

This is a pivotal moment for MWBI.

Mission Without Borders International is embarking on a season of renewal and growth. We have successfully implemented a new CRM system across our 12 affiliates who are scoped with raising financial and prayer support. The next phase of our systems upgrade will involve rolling out the new CRM system to our 6 field country operations in 2026. And then a new finance system. All of this with the goal of creating dashboards of data which provide real-time insights into the mission’s consolidated financial position and inform strategic decision-making. It is into this exciting new stage of the Mission that we seek a Director of Finance.

You will be a Christian, qualified accountant with proven experience as an international finance leader, having implemented new systems and worked across multiple jurisdictions. Experience of the charity/humanitarian sector and an understanding of the complexities of in-country programme management would be beneficial. You will have an open and servant-hearted leadership style that leads through team building and a drive to see excellence delivered through strong and transparent working relationships. You will be passionate about our vision to reach people for Christ.

This post is subject to an occupational requirement that the holder is a practising Christian under Part 1 of Schedule 9 to the Equality Act 2010 in the UK.

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: Based in London office, E1, with the team meeting in person to collaborate once per week. There is also the expectation of travel as required (usually 2-4 times per month) across London (and potentially) the UK to meet with donors. Homeworking options in line with our Crisis Hybrid Working Policy.

Vacancies: We have two permanent vacancies available

About the role
Crisis is in the first year of our new strategy, and philanthropy is critical to achieving our organisational goals — especially the £20m Housing Supply campaign, an ambitious initiative at the heart of our strategy to deliver genuinely affordable homes and end homelessness for good

You would use your proven ability to build strong relationships and secure four- to five-figure gifts to manage a dynamic portfolio of major donors and prospects, applying your understanding of moves management and the major donor solicitation cycle to engage, inspire, and retain support. Confident in working with high-profile individuals, you would use your excellent communication and influencing skills to deliver compelling cases for support, represent Crisis with professionalism, and create meaningful donor experiences.

Proactive and creative in your approach, you would work collaboratively across teams, integrate digital techniques to enhance engagement, and measure success against KPIs and targets. Above all, your work would be driven by a deep commitment to Crisis’ purpose and values—equity, inclusion, and the belief that together we can end homelessness for good.

About you

We are looking for an ambitious and relationship-led fundraiser who is passionate about making a tangible difference and inspired by Crisis’ mission to end homelessness. The ideal candidate will have a strong understanding of moves management and the major donor solicitation cycle, using these principles to strategically cultivate, solicit, and steward high-value supporters. With a proven track record of securing four- and five-figure gifts, you will be confident in engaging and influencing high-value and high-profile individuals, understanding their motivations and inspiring their confidence in Crisis’ work. You will combine excellent communication and influencing skills with creativity and independence, managing a dynamic portfolio of donors while working collaboratively across teams to deliver outstanding supporter experiences. Highly organised, results-driven, and innovative in your approach, you will be motivated by achieving targets and growing income. Above all, you will share Crisis’ deep commitment to equality, inclusion, and social justice, and be driven by the belief that homelessness can—and must—be ended.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 16 November 2025 at 23:59

Interview date and location:

• Stage one: Tuesday 2 or Wednesday 3 December via Microsoft Teams
• Stage two: W/C 8 December

Interview process: For the first interview you will be asked to prepare a short task in advance which can be presented verbally, this will be followed by a competency-based interview. Second interview format TBC.

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

Exciting opportunity for a charity sector Community Helpline Manager in Torbay

The Torbay Health and Wellbeing Voluntary Sector Network in Torbay is recruiting a full-time Manager to oversee the Torbay Community Helpline.

This post will be based in the local voluntary sector infrastructure organisation - Torbay Communities, hosts of the Community Helpline.  

We are seeking an exceptional individual to lead this nationally recognised and acclaimed innovation. Torbay’s Community Helpline was established during the Covid pandemic and has since been developed by the local community into a central access point to the voluntary and community sector as a whole. Since 2021, it has also been the front door for new Adult Social Care referrals in the area through a unique partnership with the local statutory sector. Providing the best possible support to local residents the Helpline’s strapline ‘One Call – That’s All’ sums up the holistic approach. Individuals and families can access a wide range of support from food parcels to mental health support, help with isolation to debt advice etc. The Helpline links into over 100 voluntary sector organisations locally and into grassroots networks of residents offering support to each other. The Helpline has a strengths-based approach to its operations, with callers often helping others after they have received some support.

We are looking for someone who can lead this initiative into the next phase. Someone with the relevant experience who can identify the Helpline’s potential and - working with staff, volunteers, voluntary sector and statutory sector partners - deliver excellent support to our residents and develop the Helpline to meet future needs.

If you have boundless energy, a commitment to help marginalised people, a curiosity for doing things differently and a thirst to make a difference. Please apply.

Salary: £41,041 per annum.

For more information, please download an application pack from our website at Torbay Communities | Job Opportunities  - click 'redirect' and you can download the application pack

To find out more about the role, please call Tracey Cabache or email Tracey Cabache - details in application pack

Please email completed applications to John Arcus - details in application pack

By 5pm on Thursday 13th November 2025

Interviews will be held across the 18th and 19th November (please keep both days free).

Please note that, unfortunately, we cannot notify applicants who are not shortlisted for interview. 

This is an exciting role in a unique organisation.  Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.  We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.

We are a registered charity employing over 100 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking new Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible.

This is a full time and fixed term contract until 1 May 2027.

We’re looking for a creative communications professional ready to lead a team focussed on making impact for our members. Students’ Union UCL is at the centre of students’ education, creating an environment where our members can develop, learn, and have fun. As Communications Manager, you’ll lead our communications strategy across digital, editorial, and internal channels. You’ll shape our brand voice, ensure our messaging resonates with students and staff, and craft a positive image of our organisation. From podcasts and videos to impact reports and internal culture-building, you’ll be at the heart of how we tell our story.

Are you passionate about using the natural world to inspire children’s heads, hearts and hands? Do you have the background and skills required to deliver high-quality, imaginative and fun outdoor learning experiences to pre-school and primary aged children?

This is an exciting opportunity to join Gloucestershire Wildlife Trust as a Wilder Learning Officer. Working in a happy and dedicated team, you will be responsible for developing and delivering pre-school family sessions and leading primary curriculum-based trips across the county, including at Robinswood Hill, Crickley Hill, and Coaley Peak.

Applicants will need to have experience of working with children and a passion for the natural world.

For full details please see the Job Description.

Application is via CV and Cover letter. Please use your cover letter to detail, why you are interested in the role, why you think you are the right person for it and why you are interested in working at Gloucestershire Wildlife Trust.

We are also looking to recruit some sessional outdoor Learning Officers (zero hours) to support delivery of our seasonal learning work across the county. If you are also interested in these posts, please do let us know.

Interviews will be held in person at our offices at Robinswood Hill Country Park in Gloucester during the week commending 17th November.

Term: Full-time, Fixed Term 1 year Contract
Salary: £25,235

We are seeking a visionary Chief Executive Officer to lead one of London’s most vital community organisations into its next chapter. Based in North Kensington, the Dalgarno Trust is a lifeline for many of its 6000+ local residents living in one of the most underserved and diverse areas within the Royal Borough of Kensington and Chelsea. As the only community centre in the neighbourhood, it tackles long standing community needs, from health inequalities to digital exclusion, vibrant youth programmes, a busy weekly foodbank, and inclusive wellbeing initiatives. The CEO will play a pivotal role in shaping the future of this anchor institution, driving strategic growth while remaining deeply connected to the needs and lived experiences of the community.

This is an opportunity to lead a charity where you not only have direct visibility of the impact, you will also have multiple opportunities to be involved with making a real change to the lives of others. The CEO will be responsible for steering the organisation’s strategic direction, building sustainable income streams, and strengthening partnerships across the public, private, and voluntary sectors. With oversight of a dynamic workforce, including full-time, part-time, sessional staff, and volunteers, the CEO will ensure high quality service delivery, encourage innovation, and foster a resilient, inclusive culture. As the public face of the Dalgarno Trust, they will represent the charity in borough-wide forums, advocate for policy change, and amplify the voices of all its beneficiaries.

Dalgarno Trust is committed to building a team that reflects the diversity of the community it serves and developing a workplace where everyone feels a sense of belonging and can thrive. We welcome applications from candidates of all backgrounds, identities, and lived experiences. We actively encourage individuals who have a passion for equity and a strong ability to oversee and manage the multiple elements of a thriving and busy community centre where one day is never the same as the next.

Key Responsibilities

Strategic Leadership & Governance

• Work with the Board of Trustees to set and deliver the charity’s vision, mission, and strategic priorities.
• Provide clear, evidence-based advice and recommendations to the Board, ensuring effective governance and compliance with legal and regulatory requirements.
• Position the charity as a recognised leader in tackling inequality and poverty in the borough, particularly the North Kensington area.
• Maintain financial oversight taking a strategic approach to managing Dalgarno Trust’s finances in a sustainable way – ensuring adequate reserves are maintained.
• Ensure effective short, medium, and long-term financial planning is in place throughout the different levels of the organisation. Provide effective scrutiny by working with Dalgarno Trust’s accountants and finance personnel.

Income Generation & Fundraising

• Lead a sustainable income generation strategy, including accessing trust and foundation fundraising, corporate sponsorships, statutory grants, and social enterprise opportunities.
• Build and maintain relationships with funders and donors to maximise opportunities for growth and diversification of income.
• Ensure effective financial management, monitoring, and reporting of a c.£750k annual budget.

Partnerships & Place-Leadership

• Develop and maintain partnerships with voluntary, public, and private sector organisations to aid joint delivery of services.
• Represent the Dalgarno Trust in local strategic forums, influencing public policy and service design to reflect community needs.
• Strengthen the charity’s role as an anchor organisation and hub for community activity and leadership.

Please see the job description attachment for further responsibilities. If you would like to have an informal discussion with the CEO about Dalgarno Trust and the role, please get in touch with Esma Dukali via email refer to JD PDF for contact details.