Operation director jobs in Bermondsey, greater london

Our client is a leading Child and Adolescent Psychotherapy and Counselling training organisation and therapeutic services provider based in North London. They provide high quality, low-cost psychotherapy and counselling to children, young people, parents and families in over 35 schools and organisations in London and the South East as well as from their London-based therapeutic and training centre ‘The Bothy’. At an exciting time of change, the organisation are now looking to recruit a dynamic new Head of Services to oversee the efficient delivery and development of their therapeutic services.

As Head of Services you will be responsible for leading on the delivery, development and growth of the organisation's therapeutic services. You will oversee a small, tight-knit team (comprising of office staff, as well as a Clinical Lead and a School Liaison Coordinator), leading on administrative, marketing and budgeting for the entire service.  You will update and implement policies across the organisation to meet standards in the field of therapeutic provision and mental health services. You will also liaise with external agencies, statutory and non-statutory organisations and schools, nurturing relationships, identifying new clients and securing new contracts in order to develop additional revenue streams and ensure the financial sustainability of the Centre.

To apply for this role you will be a supportive leader with significant experience of overseeing staff and service operations previously. You will have an awareness of children mental health services (CAMHS) and related settings such as education, social care, health, public sector, and will be confident working in partnership and building relationships with a variety of external agencies. You will have the ability to think strategically and creatively with a solutions-focused attitude and will have knowledge of safeguarding processes. A recognised child psychotherapy qualification with UKCP or ACP training organisation would be an advantage.

In order to apply please initially submit your CV in the first instance. Should your experience be suitable, we will then arrange a suitable time to fully brief you on the role.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Victoria Savva at Prospectus.

Please note this is a full-time role and will be based on-site at the organisation's offices in North Finchley.

Our client brings joy and laughter to seriously ill children in NHS hospitals and hospices across the country. Through in-person and virtual visits and events, the charity's entertainers (from magicians to musicians, artists, fairies and therapy dogs) enhance wellbeing and help young patients and their families cope with the pain and anxiety of serious illness and hospitalisation. The organisation are now looking to recruit a dynamic new Head of Service Delivery to join their growing, values-led team, overseeing the smooth, safe and effective delivery of both in-person hospital visits and virtual services.
 
The Head of Service Delivery plays a vital role in enabling the charity to provide joyful, uplifting experiences for seriously ill children and their families. Reporting to the Director of Services, you will provide direct oversight of systems, scheduling, compliance and day to day team management, ensuring that services are delivered to a consistently high standard. You will provide operational leadership, whilst remaining highly hands-on, and will work closely with Visit Managers, entertainers and internal colleagues, coordinating activity, managing staff, and ensuring robust safeguarding and policy compliance. You will ensure that systems are utilised effectively in order to monitor engagement, outcomes and organisational growth, and will produce reporting for the CEO, Trustees and senior leadership team to consistently demonstrate impact.
 
This is a fantastic opportunity to join a small, supportive organisation. To apply for this role, you will be a warm and engaging individual with significant operational experience, including managing and developing systems, processes and workflows, with a focus on continuous improvement. You will be ambitious and adaptable, and a skilled communicator, confident working in partnership with a variety of stakeholders, and will have demonstrable experience of coordinating complex scheduling, logistics and service delivery in a fast‑moving environment. Experience of working within a charity, hospital/clinical environment, health setting, youth services or another organisation supporting children or vulnerable people is desirable. Overall, you will be an organised, efficient leader, passionate about ensuring high quality, impactful services for vulnerable children and their families.

To apply for this wonderful opportunity, please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
 
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Victoria Savva at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.

Please note this role will be hybrid-working (3 days a week in the office – Mondays, Tuesdays and Thursdays).

Interviews are to take place the week commencing Monday 2nd March.

Arvon, the UK's most renowned creative writing charity, is looking for an experienced and dynamic Management Accountant (Maternity Cover) to work closely with its CFO on the preparation of management accounts, budgeting and forecasting processes, as well as other key finance tasks. Arvon has been delivering courses from its three beautiful houses for over 57 years, and you would be joining a dedicated and spirited national team, all of whom are passionately committed to delivering on Arvon's transformational charitable mission.

About Urban Design Group

The Urban Design Group (UDG) is a small but dynamic charity and professional membership organisation dedicated to promoting excellence in urban design. With nearly 1,500 members—including urban designers, built environment professionals, thought-leaders, educators, and enthusiasts—UDG fosters collaboration, knowledge-sharing, and professional development. Through advocacy, education, and engagement, we champion high standards in urban design to create better places for people to live, work, and thrive. 

About the Role

As the main point of contact for UDG, the Membership and Administration Officer plays a pivotal role in the organisation’s day-to-day operations, ensuring an outstanding experience for members. As part of a small, dedicated team, the role focuses on managing membership operations, maintaining accurate records, facilitating effective communication, and supporting initiatives to grow and engage the membership. The post-holder may also assist with event coordination, general administration, and basic finance tasks, helping to keep UDG running efficiently and effectively.

Key Responsibilities:

Membership Services

• Serve as the main point of contact for all enquiries from members and the public, managing the membership administration inbox and providing prompt, professional, and helpful responses, triaging to colleagues where necessary.

• Administer all membership processes, including applications, renewals, terminations, and database updates, ensuring accuracy and efficiency.

• Maintain UDG’s membership and finance records in QuickBooks and track renewal payments across all methods, liaising with the external finance team as needed.

• Coordinate specific membership categories, including:

  • Recognised Practitioner – receiving and checking applications, liaising with the Assessment Panel, and informing candidates of outcome.

  • Corporate Memberships – processing applications and setting up webpages.

  • University Memberships – coordinating with course leaders on journal distribution.

  • Subscription Bureau Memberships – managing arrangements with external providers.

• Collaborate with the Fundraising and Communications Manager to promote membership benefits and encourage member involvement with UDG activities and initiatives.

• Build and maintain targeted contact lists by identifying relevant groups, practices, and influential individuals for UDG outreach and engagement.

• Prepare and provide updated membership mailing data for distribution of UDG’s quarterly journal, Urban Design.

• Maintain a high standard of customer service, ensuring members feel engaged and valued.

Administration

Provide general administrative support for the UDG team as required including:

• Support for UDG Committees (Executive Committee, Board of Trustees, Editorial Board, Working Groups, and Awards Panel), such as:

  • Scheduling meetings, preparing agendas, and circulating papers.

  • Producing concise, action-oriented minutes.

• Promptly process recruitment advertisement requests, including website postings and invoicing.

• Carry out routine updates to the UDG website, including the Urban Design Directory.

• Coordinate the scheduling for of activities, meetings and events.

• Support the Book Review Editor by coordinating the book review process, liaising with publishers and ensuring reviewers receive copies in a timely manner.

• Proactively identify opportunities to streamline administrative and membership processes.

Events

• Assist in the planning and delivery of online, hybrid, and in-person events in collaboration with the UDG Directors and the Fundraising and Communications Manager, including managing registrations, preparing materials, booking venues, and arranging catering.

• Provide basic technical support for online and hybrid events to ensure smooth execution.

Team working and collaboration

• Foster a collaborative working environment by maintaining regular communication with colleagues, Executive Committee members and others involved with the Group.

• Actively participate in UDG meetings and events, contributing ideas to support our organisational objectives.

• Take a hands-on, flexible approach within a small team.

Person Specification

• Essential Experience

  • Proven track record of delivering excellent customer service.

  • Experience managing memberships, databases or similar systems.

  • Experience facilitating and supporting committees and/or working groups.

• Essential Knowledge and Skills

  • Strong all-round administrative skills including recording keeping, servicing committees, note-taking, drafting documents, diary management etc.

  • Confident maintaining and interpreting membership data.

  • Highly proficient in Microsoft Office and Mac applications, as well as digital tools such as Zoom, SurveyMonkey, Mailchimp, and Eventbrite.

  • Understanding of basic bookkeeping principles (a working knowledge of Quickbooks or other online book-keeping systems would be highly advantageous).

  • Attention to detail and accuracy

• Personal Attributes

  • Excellent communication and interpersonal skills (both written and oral).

  • A professional, friendly and customer-focused approach.

  • A team player, able to work collaboratively within a small team, supporting colleagues and willing to contribute beyond core responsibilities.

  • Highly organised with a proactive, resourceful, and solution-focused mindset.

  • Ability to work independently, take the initiative, and manage workload effectively.

  • Strong time management skills, able to meet deadlines and adapt to changing priorities in a busy environment.

• Desirable Criteria

  • Experience coordinating events, including logistical planning and participant management.

  • Experience working in a professional or membership organisation.

  • An interest in urban design, architecture, or the built environment

  • Comfortable working as part of a small, hands-on team.

• Other Requirements

  • Willingness to work occasional evenings and weekends for events and meetings (overtime cannot be paid but time off in lieu provided).

  • Flexibility to travel elsewhere in the UK to support in person events, which may require an overnight stay, e.g. National Urban Design Conference (takes place annually in late September / early October).

  • Commitment to UDG's policies on sustainability, equalities, diversity, and inclusion.

Media Officer 

Are you an excellent storyteller with a passion for public engagement and making a difference? Do you thrive in a fast-paced environment where no two days are the same?

The Methodist Church is looking for a talented and proactive Media Officer to join our busy and ambitious Communications Team.

This is an exciting opportunity to help shape the national voice of one of the UK’s largest Christian denominations, ensuring that we tell stories of a Church that is called to be growing, inclusive, justice-seeking and evangelistic, reaching people in meaningful and engaging ways.

You will be at the heart of media operations - driving national press coverage, responding to breaking news, and crafting compelling stories from around the country that highlight the Church’s mission and values.

You’ll have excellent skills in finding and telling stories, in print and through audio and video. You’ll have experience working in a busy press office or newsroom and be willing to travel.

This role offers the chance for you to make a real impact – sharing powerful stories of transformation, faith, and social justice across national platforms. You’ll be supported by a highly skilled, passionate and welcoming team, with plenty of opportunities to grow and develop professionally.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), annualised hours and a Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

Closing Date: 22 February 2026.

Interview Date: 3 March 2026. Interviews in person in London.

A fantastic opportunity has arisen for a Finance Manager on a full-time, permanent basis. As Finance Manager you will manage the charity’s financial operations, including but not limited to recordkeeping, payment processing, reporting, and systems oversight, ensuring transparency and compliance.

Please note, this role comes with remote working and occasional travel is required for team meetings throughout the year.

As Finance Manager, you will:

- Supervise and process day-to-day financial operations, including accurate recording, allocation, coding, reconciliations, and documentation of all transactions

- Work closely with the external bookkeeper and accountants to ensure accurate monthly reconciliations, support the preparation of VAT returns, and address any financial queries or discrepancies

- Produce regular management accounts on an accrual’s basis, supporting internal decision-making and providing financial interpretation to the Directors and other stakeholders as required

- Support the preparation of statutory accounts, working alongside external accountants and auditors

- Oversee payroll administration, ensuring accurate updates are made in coordination with external providers, and that statutory payments (e.g. to HMRC and pension providers) are tracked and full

The successful applicant will:

- Have demonstrable experience in finance within the charity sector (ideally international charities), in a similar role

- Be a fully qualified accountant (e.g. ACCA, CIMA, ACA) or equivalent experience

- Have strong knowledge of UK charity financial regulations and reporting requirements

- Be proficient in accounting software (e.g. Beacon, Xero) and Excel

- Have experience with budget development and financial reporting (trusts, foundations, or institutional funders)

- Have excellent communication skills, both written and verbal

If this sounds like you and you're keen to hear more, please do get in touch ASAP!

Please note, only successful applicants will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

At Croydon Community Energy, we bring community-owned renewable energy to Croydon - developing solar PV on community buildings and reinvesting the benefits locally to cut carbon and support communities.

Want to help turn rooftops into local power?

The role and its impact

This is a part-time CEO role providing hands-on leadership so CCE can deliver projects well, support volunteers, and build strong partnerships. Working with the Board, you will help move projects from early-stage development through to installation and reporting.

Key details

• Salary: £45,000 FTE pro rata (2 days/week = £18,000 per year)

• Hours: 2 days per week (flexible working pattern by agreement - evenings and weekends may be required)

• Contract: Fixed term for 12 months (with ambition to extend subject to funding)

• Location: Hybrid/home-based with regular presence in Croydon and occasional London travel

• Start date: 1 April 2026 (flexible)

• Reporting to: Chair of the Board (accountable to the Board of Directors)

• Contract basis: Self-employed contractor. You will manage your own tax and National Insurance and invoice CCE monthly.

What you'll be working on

• Deliver CCE's strategy and Board priorities, turning plans into clear actions, timelines and decisions.

• Coordinate the solar project pipeline with the Projects Director and delivery partners (from feasibility to commissioning and post-install monitoring).

• Oversee budgets, cashflow tracking and financial reporting with the Finance Director; keep risks visible and managed.

• Develop and deliver fundraising plans (grants, sponsorship, partnerships and, where relevant, community share offers).

• Enable good governance: board papers and updates, decisions logs, AGMs and member communications where relevant.

• Support and coordinate volunteers, fostering an inclusive, motivated culture and making it easy for people to contribute.

• Build relationships with key local stakeholders and represent CCE externally when needed.

This job is for you if...

• you are motivated by community energy, climate action and community benefit

• you can set direction, organise delivery and bring people with you (in paid or unpaid roles)

• you are confident planning and delivering projects, prioritising well and managing risks

• you can build trust with stakeholders across communities, funders, delivery partners and local government

• you are financially literate and comfortable with budgets and responsible spending decisions

• you can support good governance and work well with a Board or committee

• you communicate clearly, stay organised, and can work independently in a small organisation

It helps if you have...

• renewable energy and/or community solar project development experience

• fundraising, grant management and/or community share offer experience

• experience in co-operatives, social enterprises, charities, or volunteer-led organisations

• knowledge of Croydon and its communities, or experience working in a diverse urban borough

• experience in policy, advocacy or sector collaboration

If you do not meet every point, please still consider applying - we care about potential and values as well as experience.

Equal opportunities and accessibility

CCE is committed to equal opportunities and welcomes applications from people of all backgrounds. We particularly welcome applications from groups under-represented in the community energy sector.

If you are disabled (as defined under the Equality Act 2010) and meet the minimum criteria for the role, we will offer you an interview. Please tell us what reasonable adjustments would help you take part. Information can be provided in alternative formats on request.

Funding for this role

CCE has been awarded £20,000 from The National Lottery Community Fund to deliver this role. The incoming CEO will help secure further funding to increase days worked and extend the role.

How to apply

Apply via CharityJob with:

• Your CV

• A cover letter (max 2 pages) explaining how you meet the essential criteria and why you want the role

• Closing date: Friday 27 February 2026 at 5pm

• Shortlisting: w/c 2 March 2026

• Interviews: w/c 9 March 2026 (online / in person in Croydon)

• Task: Shortlisted candidates may be asked to complete a short task in advance (questions shared ahead of time)

• Second stage (if required): w/c 16 March 2026

Data protection: We handle applicant data confidentially and retain it only as long as necessary.

Head of Design and Impact

Job reference: REQ000966

£ 56,297pa + excellent benefits

Woking, Surrey GU21 4LL / Hybrid Working

Hybrid working: Minimum 40% in person collaboration per month

About the role

We’re excited to be recruiting a Head of Design and Impact to lead WWF-UK’s work on programme design, impact measurement and learning, ensuring our strategies, programmes and projects deliver meaningful outcomes for people and nature.

In this role, you’ll lead a specialist team providing expert advice and quality assurance across the organisation, supporting strong programme design, effective monitoring and evaluation, and the embedding of WWF’s Environmental and Social Safeguards. You’ll work closely with senior leaders, portfolio leads and teams across conservation, policy, advocacy and fundraising, helping ensure impact is clearly evidenced and learning is embedded in how we work.

You’ll also play a senior advisory role, providing assurance to the Executive Group and Trustees on the quality of programme design and impact reporting, and working with the wider WWF network to strengthen approaches to impact, learning and accountability.

This is a senior leadership role for someone with deep expertise in design, monitoring and evaluation, strong people leadership skills, and the confidence to influence across complex programmes and stakeholders in a global context.

Skills and experience

You’ll bring the following skills and experience to succeed in this role:

Essential

• Significant experience leading the design, monitoring, evaluation and learning of strategies, programmes or projects in a conservation, development or policy context

• Proven experience leading and developing specialist teams, including performance management and creating a strong learning culture

• Strong expertise in programme and project design, quality assurance and evidence of impact

• Experience embedding environmental and social safeguards, including safeguarding and ethical standards, into programme design and delivery

• Experience advising and influencing senior stakeholders, including Directors, Executive leadership or Trustees

• Strong facilitation and communication skills, able to translate technical concepts into clear, practical guidance

• Experience working collaboratively across multiple teams and disciplines, including with fundraising and partnerships

• Strong analytical skills, with the ability to make data and evidence meaningful for different audiences

• Excellent organisational skills, able to manage multiple priorities and deliver to deadlines

• Strong alignment with WWF-UK’s mission, values and purpose

Desirable

• Experience working within international conservation or development programmes, including with partners or offices in multiple countries

• Experience supporting fundraising bids through programme design, monitoring or reporting

• Experience with outcome monitoring linked to performance-based funding or finance mechanisms

• Understanding of global monitoring or reporting frameworks

• Experience working with or influencing global networks or multi-country organisations

• Competency in an additional language relevant to WWF’s global work

What we offer

We believe in rewarding our team with more than just a salary. Here’s what you can expect:

· Annual leave starting at 26 days a year, rising one day each year to 31 days plus bank holidays

· Flexible working options, to support your work life balance

· 7.5% employer contribution to pension, rising to 10% with employee contribution

· Learning and development opportunities to help you grow

· Regular wellbeing initiatives to support your health and happiness.

This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.

This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.

About WWF-UK

We’re a global conservation charity with millions of supporters and hundreds of projects around the world.

At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.

We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.

How to apply

Click the link to apply via our website.

You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.

Application closing date : 01/03/2026

Our Diversity Promise to You

At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.

We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.

We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.

So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.

Safeguarding Commitment

Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.

Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.

We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.

If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.

Job title: Part time Finance Officer
Hour: 21 hours a week
Location: Mainly remote, with some occasional London based office attendance
Contract type: Temporary
Pay: £15 - £17 an hour holiday pay

Are you a detail-driven Finance and Resources Administrator who enjoys keeping things running smoothly behind the scenes?
This is a chance to play a pivotal role within a values-led organisation where your financial and office administration skills genuinely make a difference.

A respected charity with a strong social justice focus, is looking for a Finance Officer to support its finance function and act as the backbone of a busy office.
Working closely with the Director of Finance & Resources, the Finance and Resources Administrator will help ensure financial processes are accurate, timely and compliant, while also creating a welcoming, well-organised workplace for staff and visitors alike.
The skills you will bring:
In your role as Finance Officer, you will be trusted with responsibility and given the opportunity to build strong working relationships across the organisation.
You will be involved in:

• Processing invoices, payments and expenses with accuracy and care
• Supporting bank reconciliations and monitoring cash flow
• Assisting with payroll administration alongside the HR team
• Managing office operations, suppliers and day-to-day coordination
• Acting as a first point of contact for visitors, calls and office enquiries

This role suits someone who enjoys structure, takes pride in getting the details right, and feels motivated by working for an organisation committed to equality, fairness and positive change.
The skills you will bring include finance and/or office administration, confidence using accounting software and Microsoft Office, and a calm, organised approach to managing multiple priorities. Discretion, reliability and strong communication skills will be key.
To apply for this Finance Officer role, please submit your CV to [email protected]
Please note that due to the nature of the service users of this client and the services they provide only female applicants can be considered.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

**PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section on our portal using the application link, and complete it. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form.**
         

Position: Senior People Advisor

Salary: £45k-49,500k per annum

Hours: 35

Reports to: People Director

Location: Shoreditch, East London (Hybrid Model)

Key relationships: Department Heads, Line Managers, Staff

JOB PURPOSE

We’re looking for a proactive, inclusive and insightful HR generalist to manage the day-to-day People advisory and operational support across our medium sized charity, while contributing to a range of forward-thinking HR projects that align our processes, policies and practice with our strategic goals. As our Senior People Advisor, you’ll work closely with our Director of People and partner daily with our managers and staff to build confidence in our People systems and strengthen understanding of good practice. With a passion for building inclusive cultures, wellbeing and employee experience, you’ll be an empathetic relationship builder who brings strong problem-solving skills, sound HR knowledge and a data informed, test and learn approach. You’ll be comfortable being hands on and working with a varied portfolio of activity. Your insights will help shape a safe, inclusive, healthy and agile culture, support organisational learning and development, and drive continuous improvement across our People function.

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

Role Responsibilities

• Manage and/or advise on employee relations work with a resolution-focused approach to disputes, disciplinaries, grievances, absence, change management processes.
• Responsible for overseeing our current HRIS system, ensuring it is used effectively, information is up to date and compliant, and more widely ensuring all HR data is sufficiently protected and compliant with GDPR in all systems and processes
• Manage the day-to-day relationship with a range of our People-related suppliers
• Produce and use People data to analyse trends and help make decisions. To include producing dashboards for managers, leadership where required.
• Oversee the planning and delivery of key activities in the HR calendar such as Employee Engagement surveys, the organisation appraisal process, and associated Internal Communications within the organisation
• Develop and evaluate the confidence and capability of managers and staff in our People practices, and systems
• Develop, update and communicate our People policies and procedures, in line with organisational strategy, best practice and employment legislation. 
• Ensure our People practices have safety, diversity, equity and inclusion at their core and play a key role in championing the delivery of our ED&I roadmap.
• Provide first line advice on our Total Reward offer to managers and staff and liaise with benefits suppliers to help us continually evolve our Employee Value Proposition.
• Support managers in inclusive recruitment processes, ensuring compliance, best practice and use of appropriate metrics to continually inform our recruitment strategy.
• Use and update reward benchmarking in line with our reward policy
• Design and deliver wellbeing related initiatives
•  Work with and contribute to the evolution of competency frameworks and development pathways and advise staff and managers around these.
•  Accountability for discrete budget lines

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.

PERSONAL ATTRIBUTES, SKILLS AND EXPERIENCE 

Essential Experience

• Level 5 CIPD qualified or equivalent proven generalist HR experience
• Advising and leading confidently on a range of HR policies, UK employment law and best practice
• Design and delivery of inclusive HR processes and improvements 
• Experienced in developing and supporting managers and staff through change
• Experienced in advising managers and staff around learning and development 
• Scoping, managing and overseeing delivery of a varied range of HR projects to enhance efficiency and the employee experience.  

Essential Skills/Knowledge   

• Solid knowledge of UK employment and relevant GDPR legislation and its application
• Skilled in using HRIS systems and using them for reporting and streamlining processes
• Strong Excel skills, and skilled in Microsoft Office suite, including SharePoint
• Analytical skills to interpret data, identify trends and make informed recommendations
• Understanding of Diversity, Equality and Inclusion considerations and best practice
• Knowledge and experience of using Reward data and benchmarking tools
• Knowledge of Safeguarding principles and practice 
• Excellent communication skills, ensuring our policies and practices are accessible

Essential Attributes   

• Able to thrive in a small, dynamic and evolving organisation, showing initiative and adaptability.
• Collaborative and skilled at building strong, trust-based relationships across teams.
• Personally aligned to values of fairness, inclusion, wellbeing and integrity.
• A growth mindset

Desirable Skills/Experience

• Lived experience of or a strong affinity to the refugee cause
• Understanding and experience of competency frameworks
• Experience of contributing to staff wellbeing and engagement programmes
• Experience of line managing or task managing the work of others
• Experience of taking a coaching approach to develop others

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships.
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme.

Development

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: Midday 16th February 2026

Interviews date: 24th and 26th February

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible.

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

Let’s Talk About Loss is delighted to be recruiting a part-time Charity Lead to guide us through an important transition period.

Founded in 2018, Let’s Talk About Loss supports young adults aged 18–35 who are bereaved, creating safe, supportive spaces to talk openly about grief. We are a small, values-led charity with a national reach, built on the power of community, peer support and shared experience.

This role has been created as maternity cover and will play a crucial part in delivering Year 1 of our new 2026–2029 strategy. We are looking for someone who can bring steadiness, organisation and care , ensuring our services continue safely and consistently, income generation is secure, and governance and safeguarding remain strong.

This is a delivery-focused leadership role, not a growth or expansion post. It would suit someone who enjoys rolling up their sleeves, working closely with trustees and volunteers, and taking responsibility in a small organisation — for example, someone looking to grow their leadership experience, or to step sideways into a values-led role with real responsibility.

Role snapshot

Salary: £14,352

Hours: 56 hours per month (2 days) 

Contract: 12 month fixed-term contract (Maternity Cover)

Location: Remote working (UK-based)

Reporting to: Board of Trustees 

What we’re looking for

We’re looking for someone who:

• Is motivated by our vision that no young griever grieves alone, and brings care, integrity and compassion to their work.

• Is highly organised and delivery-focused, with a strong ability to prioritise, follow through and manage competing demands in a part-time role.

• Has hands-on experience of income generation, particularly grant fundraising and reporting, and is confident overseeing budgets and cashflow.

• Is comfortable working closely with trustees and volunteers, providing clear information and support to enable good decision-making and safe delivery.

• Understands the importance of safeguarding, inclusion and accessibility in community-led or peer-support services.

• Brings a calm, reliable and practical approach, particularly during periods of change or transition.

Please consult the job description for further information on the role responsibilities, and the skills and experience you'll need. We have also created a Candidate Information Pack with more information about Let's Talk About Loss. 

We look forward to receiving your application!

About The Public Interest Law Centre

The Public Interest Law Centre exists to challenge unlawful state practice and systemic injustice through legal representation, strategic litigation, research and legal education. We specialise in public law, actions against public authorities and public inquiries, bringing cases to court for individuals and grassroots groups who have been treated unfairly.

We hold government and public bodies to account, challenge unlawful policies and practices, and promote access to justice for marginalised individuals and communities. We will not rest until we achieve a fairer and more equitable society.

About the Role

As Fundraising Manager, you will work closely with, and be fully supported by, the Director to execute and implement PILC’s fundraising strategy, with a specific focus on trusts and foundations. You’ll be a skilled fundraiser with demonstrable experience in securing income from trusts and foundations. 

Position: Fundraising Manager 

Responsible to: Director

Location: Cambridge Health, London (E2) / Hybrid working - two days per week in the office

Hours: 35 hours per week (full-time), or part-time, with flexible working around core hours

Salary: £41,814 - £47,464 per annum (from 1 April 2026)

Main Responsibilities

• Develop and maintain a strong, strategic pipeline of trust and foundation prospects aligned with organisational priorities and funding needs.
• Grow PILC’s individual donor and supporter base.
• Work closely with the Director and project teams to translate our legal and advocacy work into clear, compelling funding propositions.
• Manage the full grants cycle, ensuring excellent stewardship and compliance with funder requirements.
• Build new relationships with trusts and foundations and steward relationships with existing funders.
• Secure income from trusts and foundations, including developing multi-year or higher-value grants over time.
• Ensure all fundraising activity complies with PILC’s Ethical Fundraising Policy and relevant regulations.

Annual leave and benefits

• We offer 25 days of holiday per year, plus additional time off over Christmas when our office closes
• A 7% employer pension contribution and option to join our Salary Sacrifice Pension Scheme
• Flexible working around our core hours of 10am – 4pm
• Friendly, collaborative and truly inclusive culture 
• Laptop and mobile phone
• Support and supervision
• Learning and development budget
• Access to our 24-hour Employee Assistance Programme
• Enhanced support when you need it most, including enhanced maternity pay, family leave policies and sick pay

Please review the recruitment pack before applying which contains:

• Background information about PILC
• Information about the selection process
• A detailed role description and person specification
• Application form
• Equality & Diversity monitoring form

How to apply: Please submit your completed application form and equality and diversity monitoring form to the email address in the recruitment pack by the closing date: Friday 14 February 2026 at 12pm. 

Interviews will commence before the end of February 2026.

Please note, we do not accept CVs. 

The Fundraising Officer will oversee the planning, coordination, and execution of all fundraising activities and events. This role involves developing and implementing strategies to maximise donations and enhance donor relationships, in line with the Central London Samaritans' fundraising strategy. Responsibilities include engaging with individual donors, businesses, and community partners to secure financial support.

KEY RESPONSIBILITIES

• Collaborate with the Head of Branch Operations and Branch Director: Identify specific programs and funding priorities and organise targeted fundraising campaigns and events.
• Plan and Coordinate Fundraising Events and Campaigns: Oversee the planning and coordination of fundraising campaigns, events, and initiatives.
• Track and Process Pledges: Monitor, track, and process pledges made at events, ensuring records are regularly updated.
• Manage Online Donations: Oversee online donation activities, maintaining up-to-date records and ensuring relevant departments and donors are informed.
• Identify Funding Opportunities: Seek local and national funding opportunities and contribute to the development of the organisation's fundraising strategy.
• Manage Fundraising Income: Maintain reports, track donations, handle donor correspondence, and evaluate the success of fundraising activities.
• Identify Partnership Opportunities: Look for partnership opportunities for joint fundraising campaigns to expand the donor base.
• Represent Central London Samaritans: Positively represent the organisation in all aspects of work, adhering to its values.
• Additional Duties: Perform any other duties assigned by your line manager that are appropriate to your role.

ATTRIBUTES

Candidates should demonstrate:

• · Fundraising Experience: A demonstrable track record of fundraising or related activities
• · Communication Skills: High standard of verbal and written communication skills.
• · Organisational Skills: Ability to multi-task, stay organised, and prioritise workload.
• · Independence and Teamwork: Ability to work independently and as part of a team.
• · Flexibility: Adaptable and flexible in working style, as this role will require evening and weekend work to attend events and meet deadlines.
• · Relationship Building: Ability to communicate and develop relationships with volunteers, members of the public, and organisations.

The summary of responsibilities is neither exclusive nor exhaustive and responsibilities may vary from time-to-time in the light of changing circumstances and in conjunction with the post holder.

Hours of work:

The basic hours are 21 hours per week spread over Three working days. Within these hours there may be need to work some evenings and weekend days, so flexibility is essential. The core responsibilities should be carried out during weekdays. The amount of out of hours work will be agreed on an ongoing basis.

Time off in lieu will be allowed in agreement with the Head of Branch Operations and in line with the staff handbook and the European Working Time Directive.

Limitations:

The post holder will be required to work within the rules and regulations of Samaritans and accept the authority of the Director and the Chair of the branch’s Board of Trustees, who have discretion to delegate authority to the post holder and to withdraw it.

Equal Opportunities Policy:

Central London Samaritans is committed to eliminating any discrimination and promoting diversity and equality of opportunity in all it does. It is therefore Central London Samaritans' commitment to provide equal opportunities in employment and we will not unlawfully discriminate against job applicants, employees of the Company, volunteers, workers, or contract workers on the grounds of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation.

OVERVIEW OF THE ROLE 

This is an exciting opportunity to join the Client Services Team which operates within Helen Bamber Foundation’s vibrant, multi-disciplinary team. The duties of a Client Services Administrator are two-fold 1) is to host our busy reception area and friendly waiting room; welcome clients and visiting professionals to the Helen Bamber Foundation and attend to any needs they might have and 2) to assist with overseeing the booking of appointments between clients and staff/volunteers across the organisation; liaising with third parties and clinicians in relation to Initial Assessments; booking and managing doctor’s diaries for our Medical Advisory Services and the booking of interpreters across the organisation.

The role will work closely with the Office Manager and Appointments Lead as part of the Client Services Team. It includes support and cover to the Appointments Lead and any other operations tasks set by the Office Manager and Director of People. You will be at the heart of an exciting team of experts, working as the face of Helen Bamber Foundation and the first point of contact for both external and internal queries.

MAIN DUTIES AND RESPONSIBILITIES 

RECEPTION FUNCTION

· Greet clients and visitors and fielding a wide range of queries (in-person, on the telephone, via e-mail and WhatsApp) in a timely manner;

· Ensure all site visitors and staff sign in/out using our Visitor Management System

· Handle the charity’s post ensuring that the appropriate persons receive it daily

· Deal with Walk ins in line with the charity’s policy

· Triage queries that come to reception internally to the multidisciplinary team;

· Provide accurate and detailed signposting advice as well as occasional casework for clients that might arise from fielding queries;

· Create and maintain signposting resources as needed

· Open and close reception at the specified times (typically 8.30am and 5pm);

· Order office supplies, refreshments and any other purchases authorise as necessary.

· Handle and accounting for petty cash, including client travel and staff/volunteer expenses;

· Record petty cash transactions on the appropriate spreadsheet and inline with internal policies

· Report discrepancies with Finance and investigating this in line with internal guidelines

· Lead, training, and supervising reception volunteers as well as providing ad hoc training to other members of the team as needed

· Provide administrative support and ongoing tasks as required, including database management, calendar and diary management and file-keeping

· Assist with monitoring and evaluation (client surveys, Key Performance Indicators (KPIs) etc.)

· Undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post

SELECTION PROCESS

We will invite candidates to an initial 15-minute online screening meeting week on Friday 27th February  followed by shortlisted candidates attending in-person interview on Tuesday 10th March or Wednesday 11th March. We will also ask you to complete a short exercise on the day.

At Helen Bamber Foundation Group we want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview so we will provide you with your interview questions ahead of the interview. This will allow you time to prepare, and ensure you have your best examples in mind.

We offer a guaranteed initial interview for refugees, stateless people and others with lived experience of forced migration, provided that they provide some evidence of relevant experience or skills in relation to the essential criteria.

ELIGIBILITY

Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).

Successful candidates will also be subject to a standard DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.

ADJUSTMENTS

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us.