Operation director jobs in Central london, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What we're building
Level Water exists to solve a problem that shouldn’t exist: too many disabled children are still missing out on high-quality swimming lessons.
Last year, our swimmers raised over £1m. This year we’ve sold out events in minutes and want to double the fundraising. We’re on the path to exponential growth and we need someone who can help us get there.
We're Level Water, a founder-led charity solving learn-to-swim for disabled children. We're not your typical charity. We own our events and run them like a business. We move fast, test everything, and we're building something that doesn't exist anywhere else. Our events are uniquely profitable, and we reinvest in quality and growth.
We've just brought in a new Fundraising Director, and this Marketing role is a cornerstone of the team we're building. If you want to help define how a modern charity grows and does marketing, this is your chance.
The opportunity
This isn't a "post on social and send a newsletter" role. This is a “build something exceptional, then grow it” role. Marketing is at the heart of our flywheel, which means you’ll be integral to everything we are doing at Level Water.
You'll own marketing strategy and execution across our entire operation: our iconic events, our life-changing swimming programmes, and our reputation as a charity. You'll drive growth, tell stories that matter, and build genuine communities that scale.
You'll have the freedom to experiment. Want to test a new channel? Launch a content series? Build a creator programme? Run paid campaigns that actually convert? Brilliant. Build the business case and let's do it.
You'll work with real impact. Children with disabilities are learning to swim because of us. Families are transformed by our lessons. Volunteers and incredible teachers make it happen. These are stories that deserve to be told brilliantly, and you'll be the one telling them.
This role is 80% growth and 20% impact storytelling, but the two are inseparable. We’re product-led and we launch and test often. Great stories fuel growth. Growth creates more stories. You'll understand that tension and thrive in it.
You'll work closely with our Fundraising Director and CEO to scale marketing as our most powerful growth lever. You'll also manage a network of brilliant freelancers (photographers, videographers, copywriters, designers) to help you execute at the highest level.
And you'll grow with us. We're scaling fast, and we need people who can scale with us.
This is a mission-critical role in driving Level Water's growth. Every event you sell out, every story you tell, every audience you build helps unlock more funded swimming lessons, bringing us closer to a future where every disabled child can have a great swimming lesson with a confident, qualified teacher.
Marketing at Level Water isn’t just about selling events - it’s a core delivery mechanism in our Theory of Change. This role exists to move the levers that unlock more lessons, faster progression, stronger outcomes, and a sustainable income engine that funds it all.
This is the most exciting marketing job in the charity sector for the right person.
What you'll actually do
This role owns marketing as a growth engine. You'll set strategy, drive execution across multiple channels, and be accountable for how marketing translates into event sign-ups, fundraising growth, profile, and impact. You'll work closely with the Fundraising Director to shape priorities, influence decisions, and build something that scales.
Drive growth marketing that converts
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Own end-to-end marketing for our events portfolio: from launch campaigns to sell-out.
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Build and execute multi-channel campaigns across social, email, paid ads, PR, partnerships, and whatever else works.
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Test everything. Audiences, messages, creative, channels. Find what works, double down, and scale it.
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Use data to spot opportunities: which channels are converting? Where are we leaving growth on the table? What could we do differently?
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Manage our digital advertising and paid social strategy with a ruthless focus on ROI.
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Grow our email database and social audiences with intent, not just for vanity metrics.
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Be trusted to repeatedly turn £1 into £5 or £10.
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Define and unleash our audiences: help them share their stories in a way that turns experiences into future sales, and makes everything that Level Water does easier.
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Build and manage our captain and ambassador programmes as genuine growth engines - nurturing relationships, setting expectations, and turning influence into measurable impact.
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Proactively convert interest into action. This includes direct outreach (e.g. picking up the phone to captains, engaging top fundraisers, activating ambassadors) to ensure intent turns into ticket sales and fundraising.
Tell stories that build belief
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Find, shape, and share the stories that show our impact: the children, the families, the teachers, the moments that matter.
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Build and curate a library of content (video, photography, case studies, testimonials) that we can use everywhere.
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Work with freelance photographers and videographers to capture our events and programmes at their best.
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Create content that our supporters, partners, and prospects actually want to engage with, not just content that ticks a box.
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Manage our website (fundraising, events, and programmes pages) to ensure it's always up to date, compelling, and optimised for conversion.
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Ensure our impact reporting to donors is rich with content about our work.
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Use storytelling internally to build shared understanding, momentum and belief across the charity as we scale.
Build our profile and partnerships
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Position Level Water as a leader in accessible swimming and outdoor challenge events.
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Build and leverage relationships with press, influencers, local authorities, and stakeholders.
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Identify partnership and sponsorship opportunities that align with our mission and drive growth.
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Amplify examples of inclusion within our pools, making them known and also making inclusive practice visible.
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Promote our swimming pool partners and recognise their contribution to our work.
Manage, measure, and improve
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Own the marketing budget and get maximum value from every pound spent.
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Manage our freelance network: scope projects, review proposals, and ensure quality work on time and on budget.
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Report regularly on what's working and what's not: campaign performance, audience growth, conversion rates, ROI.
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Stay ahead of the curve: what are the best organisations doing? What can we learn and adapt?
Who we're looking for
We care much more about how you work than where you've worked. You don't need charity sector experience .
People who thrive here have:
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Hustle and drive. You take ownership. You spot opportunities and go after them. You don't wait to be told what to do.
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A commercial approach. You think in terms of audiences, funnels, conversion, and scale. You understand what drives growth and you know how to execute it.
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Copywriting chops. You can really write. Headlines that stop the scroll. Emails people actually read. Stories that land. You know that words matter.
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A data brain. You can look at campaign performance and spot the story. You know that "CTR is up 18%" means something, and you know how to act on it.
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A bias for action. You test things. You move fast. You're comfortable with uncertainty and you learn by doing.
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Creative thinking. You generate ideas. You see opportunities others miss. You're not afraid to try something different.
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Organisation. Strong attention to detail, with the ability to run 12 products, 40 email journeys and 100 web pages without dropping anything.
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An entrepreneurial mindset. You think like an owner. If this were your business, how would you grow it?
Bonus points if:
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You've worked in a startup, scale-up, or high-growth environment.
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You've built audiences from scratch or scaled marketing profitably.
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You've led paid campaigns that actually delivered ROI.
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You've worked across multiple channels and understand how they work together.
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You love being outdoors (swimming, hiking, wild camping, anything that gets you outside).
Why Level Water?
Our values: Bold, Driven, Personal, and Joyful are at the heart of this role. You'll be expected to bring ambition, move with purpose, care deeply about impact, and help create marketing that feels genuinely joyful to be part of.
Bold. This isn't a "follow the playbook" role. We want your ideas. We want you to challenge us. We want you to help us build something better.
Driven. We're growing fast and we need people who can scale with us. If you're ambitious, there's a huge opportunity here.
Personal. We're a small, founder-led team. We move fast, we debate hard, we test everything, and we care deeply about what we do.
Joyful. You'll work on some of the most iconic outdoor swims in the UK. You'll help tell stories that change lives. You'll be part of creating something people remember forever.
Practical details
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Flexible working: remote, hybrid, or (even better) office-based in Tunbridge Wells or Exeter, your choice.
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You'll attend weekend events throughout the summer (with time off in lieu).
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Salary: £30k–£45k depending on experience.
How to apply
We want to hear from you in whatever way best shows us who you are and how you think.
Get creative. It’s a marketing job so sell us on your personality and style. A traditional CV and cover letter? Absolutely fine. A video introduction? Great. A presentation deck? Bring it on. Whatever format helps you shine and show us who you are.
Here's what we'd love to know:
1. How you'd approach marketing growth:
Imagine we want to double sign-ups for one of our summer events (currently sitting at 500 swimmers). Walk us through your approach: which channels would you use, what would your messaging be, how would you measure success, and what would you test first?
2. What excites you about this role:
Tell us why this opportunity appeals to you specifically.
3. Something you're proud of:
Share one thing you've built, grown, or improved. Doesn't have to be in charity or even at work, it could be anything that shows your drive and ability to make things happen.
Before you apply
If you've got questions about the role, the team, or whether this might be right for you, please reach out. I'm Andy Punter, Fundraising Director at Level Water, and I'd genuinely love to chat.
Deadline
20th March 2026
We're excited to meet you. Let's build something brilliant together.
We equip pools and leisure providers across the UK to deliver specialist swimming lessons for children with disabilities.



Our client is a leading Child and Adolescent Psychotherapy and Counselling training organisation and therapeutic services provider based in North London. They provide high quality, low-cost psychotherapy and counselling to children, young people, parents and families in over 35 schools and organisations in London and the South East as well as from their London-based therapeutic and training centre ‘The Bothy’. At an exciting time of change, the organisation are now looking to recruit a dynamic new Head of Services to oversee the efficient delivery and development of their therapeutic services.
As Head of Services you will be responsible for leading on the delivery, development and growth of the organisation's therapeutic services. You will oversee a small, tight-knit team (comprising of office staff, as well as a Clinical Lead and a School Liaison Coordinator), leading on administrative, marketing and budgeting for the entire service. You will update and implement policies across the organisation to meet standards in the field of therapeutic provision and mental health services. You will also liaise with external agencies, statutory and non-statutory organisations and schools, nurturing relationships, identifying new clients and securing new contracts in order to develop additional revenue streams and ensure the financial sustainability of the Centre.
To apply for this role you will be a supportive leader with significant experience of overseeing staff and service operations previously. You will have an awareness of children mental health services (CAMHS) and related settings such as education, social care, health, public sector, and will be confident working in partnership and building relationships with a variety of external agencies. You will have the ability to think strategically and creatively with a solutions-focused attitude and will have knowledge of safeguarding processes. A recognised child psychotherapy qualification with UKCP or ACP training organisation would be an advantage.
In order to apply please initially submit your CV in the first instance. Should your experience be suitable, we will then arrange a suitable time to fully brief you on the role.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Victoria Savva at Prospectus.
Please note this is a full-time role and will be based on-site at the organisation's offices in North Finchley.
The Sick Children's Trust
Salary: £46,000
Location: Hybrid (1-2 days/week in London EC2A)
Closing date: Thursday 5 March 2026
Charity People is thrilled to be partnering with The Sick Children's Trust to recruit their new Development Manager - Corporate & Philanthropy. This is an exceptional opportunity to join a warm, values-driven organisation that provides vital 'Homes from Home' supporting thousands of families with seriously ill children in hospital.
For over 40 years, The Sick Children's Trust has been giving families a free place to stay, just steps from their child's hospital bed. Their ten 'Homes from Home' across England provide more than a welcoming place to stay - they also give comfort, stability, community and compassion at the most difficult moments in a family's life.
With 91% occupancy, 48,062 nights of accommodation provided last year, and over 3,200 families supported, the impact of this charity is profound. This role sits at the heart of expanding that life-changing reach.
The Role
As Development Manager - Corporate & Philanthropy, you will lead the growth of an ambitious and high-performing corporate partnerships programme. This is a senior, income-generating role focused on securing new business, stewarding high-value relationships, and influencing philanthropic support through senior networks.
Reporting to the Director of Fundraising and managing two corporate fundraisers (South and North), you will:
Lead Corporate New Business
- Develop and deliver a strategy to secure long-term, high-value corporate partnerships
- Build and manage a strong pipeline of five- and six-figure prospects
- Create compelling, bespoke proposals, pitches and presentations
- Confidently deliver senior-level pitches to CSR leads, directors and boards
Maximise Relationship Value
- Provide excellent stewardship to high-value partners
- Work closely with the Director of Fundraising to engage major donors, trustees and influential supporters
- Spot opportunities to bridge corporate leaders into philanthropic giving
Collaborate and Innovate
- Work with Operations, Communications and Marketing to build impactful partnership propositions
- Shape co-branded campaigns, sponsorship opportunities, corporate volunteering and events
- Act as an ambassador for the charity at external and sector events
Lead and Develop Others
- Line manage and mentor the Senior Corporate Partnerships Officer (South) and Corporate Officer (North)
- Monitor performance, forecast income, and report against KPIs
- Use DonorFlex to maintain accurate, high-quality records
About you
We're looking for someone who brings a proven track record of securing new five and six-figure corporate partnerships, with the ability to craft high-quality proposals, pitch decks and presentations that win major support. You will be confident pitching to senior and influencialaudiences, and skilled at building strong, strategic relationships across both corporate and philanthropic stakeholders. You'll have experience engaging major donors or senior supporters, combined with the creative thinking needed to shape compelling partnership propositions. Alongside this, you will be highly organised, with the ability to manage multiple priorities in a fast-paced environment.
Benefits
The Sick Children's Trust offers a generous package including:
- £46,000 per annum
- 35-hour working week
- Hybrid working
- 25 days annual leave plus your birthday off
- Wellbeing support (EAP, eyecare, flu jab, life assurance)
- Additional benefits post-probation (bonus day off, enhanced pension, PHI, Medicash, Digicare+, travel loan)
Interested in this incredible role?
For the full job pack and details on how to apply, please share your CV with Kevin who will be in touch with further information.
Closing date: Thursday 5th March
First stage interviews: W/C Monday 9th March
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Our client brings joy and laughter to seriously ill children in NHS hospitals and hospices across the country. Through in-person and virtual visits and events, the charity's entertainers (from magicians to musicians, artists, fairies and therapy dogs) enhance wellbeing and help young patients and their families cope with the pain and anxiety of serious illness and hospitalisation. The organisation are now looking to recruit a dynamic new Head of Service Delivery to join their growing, values-led team, overseeing the smooth, safe and effective delivery of both in-person hospital visits and virtual services.
The Head of Service Delivery plays a vital role in enabling the charity to provide joyful, uplifting experiences for seriously ill children and their families. Reporting to the Director of Services, you will provide direct oversight of systems, scheduling, compliance and day to day team management, ensuring that services are delivered to a consistently high standard. You will provide operational leadership, whilst remaining highly hands-on, and will work closely with Visit Managers, entertainers and internal colleagues, coordinating activity, managing staff, and ensuring robust safeguarding and policy compliance. You will ensure that systems are utilised effectively in order to monitor engagement, outcomes and organisational growth, and will produce reporting for the CEO, Trustees and senior leadership team to consistently demonstrate impact.
This is a fantastic opportunity to join a small, supportive organisation. To apply for this role, you will be a warm and engaging individual with significant operational experience, including managing and developing systems, processes and workflows, with a focus on continuous improvement. You will be ambitious and adaptable, and a skilled communicator, confident working in partnership with a variety of stakeholders, and will have demonstrable experience of coordinating complex scheduling, logistics and service delivery in a fast‑moving environment. Experience of working within a charity, hospital/clinical environment, health setting, youth services or another organisation supporting children or vulnerable people is desirable. Overall, you will be an organised, efficient leader, passionate about ensuring high quality, impactful services for vulnerable children and their families.
To apply for this wonderful opportunity, please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Victoria Savva at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
Please note this role will be hybrid-working (3 days a week in the office – Mondays, Tuesdays and Thursdays).
Interviews are to take place the week commencing Monday 2nd March.
First Give
First Give is a national charity that partners with secondary schools to inspire and equip young people with the knowledge, confidence, and skills to drive change. Through our structured programmes, students explore social issues, connect with charities, and take tangible steps to improve their community.
Empowering and equipping young people to meaningfully contribute to their community is a first step to addressing many of the challenges we face at this time of social disconnection and division. Our vision is of a more generous society where everyone is willing and able to give their time, money and skills to the causes they care about.
The Route to a Million Campaign
This is an exciting time for First Give, as we seek to expand and diversify our fundraising streams into Corporate and HNWI. To support this, we are launching the Route to A Million campaign in March, aiming to raise an additional £1.5 million over the next 3 years on top of our forecast income. The campaign is supported by a newly recruited campaign board, and the new Head of Philanthropy and Partnerships will spearhead the work required to achieve this target.
Head of Philanthropy and Partnerships
We are seeking a dynamic, strategic and entrepreneurial Head of Philanthropy and Partnerships to supercharge First Give’s next phase of income growth. This is a pivotal role at the heart of our mission, offering the opportunity to shape and deliver a multi‑year fundraising strategy that fuels real, measurable impact for young people and society as a whole. First Give is a small charity, with a growing fundraising team and big ambitions. You will therefore be someone who thrives in a start-up environment, brings new ideas to the table and is comfortable leading a brand-new team.
As the senior leader for all income streams, you will own and drive our major donor programme; unlock new philanthropic partnerships; and build a talented team across other income streams to achieve ambitious goals. Working closely with the Director and our emerging Campaign Board, you will play critical role in growing our £1m+ annual income, deepening donor engagement and building the culture, systems and relationships that will propel First Give into its next phase of expansion.
This is an exciting opportunity for an exceptional fundraiser who thrives in a values‑driven, high‑ambition environment and wants to make a lasting contribution to a fast‑growing education charity.
Contract: Full time (35 hours per week), Permanent
Salary: £60K (+£2K London weighting if applicable)
Location: This is a hybrid contract. The successful candidate will be expected to work from our London office or attend in-person meetings and host donors at school Final events as required. The remainder of the week can typically be worked remotely, with flexibility as required.
The students we work with come from a diverse range of backgrounds, and so do we. We want to foster a diverse and inclusive culture, to empower our teams to achieve our vision drawing on the broadest possible range of experiences. We therefore particularly encourage applications from candidates from minoritised groups currently underrepresented on our executive team, particularly black and minority ethnic and disabled candidates.
Please download the candidate pack for more details, and don't hesitate to get in touch if you'd like a chat about the role or any reasonable adjustments we can make before applying: contact details provided in the candidate pack.
Creating opportunities where young people are inspired and empowered to give their time, money or skills to charities and causes that they care about


The Senior Finance and Payroll Officer provides day-to-day financial management, reporting and business partnering support across the Royal Court Theatre (English Stage Company Ltd or ESC), a charity with two commercial companies. The role works closely with the Finance Manager, Finance Director and Bar and Kitchen General Manager as well as other departmental managers to ensure financial information is accurate, timely and fit for purpose.
A key focus will be the Catering Company. You will support robust financial controls, deliver key payroll and banking processes, and help maintain an effective operational link between the Catering subsidiary and charity, enabling informed decision-making and strong financial stewardship.
Keeping up to date with finance and payroll software advances and integrations, the Senior Finance and Payroll Officer will also review and report on efficiencies and improvements across our finance functions.
The successful candidate will:
- Strong working knowledge of payroll processes, including pensions, PAYE, NI and statutory compliance.
- Proactive and solutions-focused, with the confidence to identify and suggest process improvements
- Experience of using accounting systems such as Xero and related finance tools
- Collaborative approach, with the ability to build positive working relationships across teams
Further details of the role can be found in the Job Description below. If you are interested in this role, please complete an application form. Please address how you meet the criteria set out above within your application.
To note, your personal statement can also be sent through in the form of a voice note, or PowerPoint presentation (no more than five slides). Should there be a more accessible form for your application to be received, please contact the recruitment inbox.
If you have any questions about the role, please contact us via the email on our website.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
At Croydon Community Energy, we bring community-owned renewable energy to Croydon - developing solar PV on community buildings and reinvesting the benefits locally to cut carbon and support communities.
Want to help turn rooftops into local power?
The role and its impact
This is a part-time CEO role providing hands-on leadership so CCE can deliver projects well, support volunteers, and build strong partnerships. Working with the Board, you will help move projects from early-stage development through to installation and reporting.
Key details
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Salary: £45,000 FTE pro rata (2 days/week = £18,000 per year)
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Hours: 2 days per week (flexible working pattern by agreement - evenings and weekends may be required)
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Contract: Fixed term for 12 months (with ambition to extend subject to funding)
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Location: Hybrid/home-based with regular presence in Croydon and occasional London travel
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Start date: 1 April 2026 (flexible)
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Reporting to: Chair of the Board (accountable to the Board of Directors)
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Contract basis: Self-employed contractor. You will manage your own tax and National Insurance and invoice CCE monthly.
What you'll be working on
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Deliver CCE's strategy and Board priorities, turning plans into clear actions, timelines and decisions.
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Coordinate the solar project pipeline with the Projects Director and delivery partners (from feasibility to commissioning and post-install monitoring).
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Oversee budgets, cashflow tracking and financial reporting with the Finance Director; keep risks visible and managed.
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Develop and deliver fundraising plans (grants, sponsorship, partnerships and, where relevant, community share offers).
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Enable good governance: board papers and updates, decisions logs, AGMs and member communications where relevant.
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Support and coordinate volunteers, fostering an inclusive, motivated culture and making it easy for people to contribute.
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Build relationships with key local stakeholders and represent CCE externally when needed.
This job is for you if...
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you are motivated by community energy, climate action and community benefit
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you can set direction, organise delivery and bring people with you (in paid or unpaid roles)
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you are confident planning and delivering projects, prioritising well and managing risks
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you can build trust with stakeholders across communities, funders, delivery partners and local government
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you are financially literate and comfortable with budgets and responsible spending decisions
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you can support good governance and work well with a Board or committee
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you communicate clearly, stay organised, and can work independently in a small organisation
It helps if you have...
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renewable energy and/or community solar project development experience
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fundraising, grant management and/or community share offer experience
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experience in co-operatives, social enterprises, charities, or volunteer-led organisations
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knowledge of Croydon and its communities, or experience working in a diverse urban borough
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experience in policy, advocacy or sector collaboration
If you do not meet every point, please still consider applying - we care about potential and values as well as experience.
Equal opportunities and accessibility
CCE is committed to equal opportunities and welcomes applications from people of all backgrounds. We particularly welcome applications from groups under-represented in the community energy sector.
If you are disabled (as defined under the Equality Act 2010) and meet the minimum criteria for the role, we will offer you an interview. Please tell us what reasonable adjustments would help you take part. Information can be provided in alternative formats on request.
Funding for this role
CCE has been awarded £20,000 from The National Lottery Community Fund to deliver this role. The incoming CEO will help secure further funding to increase days worked and extend the role.
How to apply
Apply via CharityJob with:
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Your CV
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A cover letter (max 2 pages) explaining how you meet the essential criteria and why you want the role
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Closing date: Friday 27 February 2026 at 5pm
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Shortlisting: w/c 2 March 2026
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Interviews: w/c 9 March 2026 (online / in person in Croydon)
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Task: Shortlisted candidates may be asked to complete a short task in advance (questions shared ahead of time)
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Second stage (if required): w/c 16 March 2026
Data protection: We handle applicant data confidentially and retain it only as long as necessary.
Develop renewable energy projects and deliver energy education to empower our community.


The client requests no contact from agencies or media sales.
First Give
First Give is a national charity that partners with secondary schools to inspire and equip young people with the knowledge, confidence, and skills to drive change. Through our structured programmes, students explore social issues, connect with charities, and take tangible steps to improve their community.
Empowering and equipping young people to meaningfully contribute to their community is a first step to addressing many of the challenges we face at this time of social disconnection and division. Our vision is of a more generous society where everyone is willing and able to give their time, money and skills to the causes they care about.
Corporate Parnterships Manager
We are seeking a self-motivated and driven Corporate Partnerships Manager to lead on growing and stewarding First Give’s portfolio of high-value funders. This role will focus on developing corporate partnerships and will also support our Campaign Board and major donor activity.
First Give is a small charity, with a growing fundraising team and big ambitions. You will therefore be someone who thrives in a start-up environment, brings new ideas to the table and is comfortable setting up new systems and processes. You will play a pivotal role in shaping First Give’s income growth, working closely with our Head of Philanthropy and the Director. This role will also support key engagement activities, including hosting donors at student-led Final events and facilitating employee volunteering at schools.
This is an exciting opportunity for a confident fundraiser and communicator looking for the next step in their career. Someone who thrives on strategy, storytelling, and social impact.
Contract: Full-time, 35 hours per week. Permanent.
Salary: £40K (+£2K London weighting if applicable)
Location: The successful candidate will be expected to work from our London office or attend in-person meetings and host donors at school Final events for two days per week on average. The remainder of the week can typically be worked remotely, with flexibility as required.
Reporting to: Head of Philanthropy and Partnerships
The students we work with come from a diverse range of backgrounds, and so do we. We want to foster a diverse and inclusive culture, to empower our teams to achieve our vision drawing on the broadest possible range of experiences. We therefore particularly encourage applications from candidates from minoritised groups currently underrepresented on our executive team, particularly black and minority ethnic and disabled candidates.
Please download the candidate pack for more details, and don't hesitate to get in touch if you'd like a chat about the role or any reasonable adjustments we can make before applying: contact details provided in the candidate pack.
Creating opportunities where young people are inspired and empowered to give their time, money or skills to charities and causes that they care about


About Urban Design Group
The Urban Design Group (UDG) is a small but dynamic charity and professional membership organisation dedicated to promoting excellence in urban design. With nearly 1,500 members—including urban designers, built environment professionals, thought-leaders, educators, and enthusiasts—UDG fosters collaboration, knowledge-sharing, and professional development. Through advocacy, education, and engagement, we champion high standards in urban design to create better places for people to live, work, and thrive.
About the Role
As the main point of contact for UDG, the Membership and Administration Officer plays a pivotal role in the organisation’s day-to-day operations, ensuring an outstanding experience for members. As part of a small, dedicated team, the role focuses on managing membership operations, maintaining accurate records, facilitating effective communication, and supporting initiatives to grow and engage the membership. The post-holder may also assist with event coordination, general administration, and basic finance tasks, helping to keep UDG running efficiently and effectively.
Key Responsibilities:
Membership Services
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Serve as the main point of contact for all enquiries from members and the public, managing the membership administration inbox and providing prompt, professional, and helpful responses, triaging to colleagues where necessary.
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Administer all membership processes, including applications, renewals, terminations, and database updates, ensuring accuracy and efficiency.
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Maintain UDG’s membership and finance records in QuickBooks and track renewal payments across all methods, liaising with the external finance team as needed.
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Coordinate specific membership categories, including:
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Recognised Practitioner – receiving and checking applications, liaising with the Assessment Panel, and informing candidates of outcome.
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Corporate Memberships – processing applications and setting up webpages.
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University Memberships – coordinating with course leaders on journal distribution.
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Subscription Bureau Memberships – managing arrangements with external providers.
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Collaborate with the Fundraising and Communications Manager to promote membership benefits and encourage member involvement with UDG activities and initiatives.
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Build and maintain targeted contact lists by identifying relevant groups, practices, and influential individuals for UDG outreach and engagement.
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Prepare and provide updated membership mailing data for distribution of UDG’s quarterly journal, Urban Design.
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Maintain a high standard of customer service, ensuring members feel engaged and valued.
Administration
Provide general administrative support for the UDG team as required including:
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Support for UDG Committees (Executive Committee, Board of Trustees, Editorial Board, Working Groups, and Awards Panel), such as:
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Scheduling meetings, preparing agendas, and circulating papers.
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Producing concise, action-oriented minutes.
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Promptly process recruitment advertisement requests, including website postings and invoicing.
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Carry out routine updates to the UDG website, including the Urban Design Directory.
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Coordinate the scheduling for of activities, meetings and events.
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Support the Book Review Editor by coordinating the book review process, liaising with publishers and ensuring reviewers receive copies in a timely manner.
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Proactively identify opportunities to streamline administrative and membership processes.
Events
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Assist in the planning and delivery of online, hybrid, and in-person events in collaboration with the UDG Directors and the Fundraising and Communications Manager, including managing registrations, preparing materials, booking venues, and arranging catering.
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Provide basic technical support for online and hybrid events to ensure smooth execution.
Team working and collaboration
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Foster a collaborative working environment by maintaining regular communication with colleagues, Executive Committee members and others involved with the Group.
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Actively participate in UDG meetings and events, contributing ideas to support our organisational objectives.
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Take a hands-on, flexible approach within a small team.
Person Specification
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Essential Experience
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Proven track record of delivering excellent customer service.
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Experience managing memberships, databases or similar systems.
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Experience facilitating and supporting committees and/or working groups.
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Essential Knowledge and Skills
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Strong all-round administrative skills including recording keeping, servicing committees, note-taking, drafting documents, diary management etc.
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Confident maintaining and interpreting membership data.
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Highly proficient in Microsoft Office and Mac applications, as well as digital tools such as Zoom, SurveyMonkey, Mailchimp, and Eventbrite.
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Understanding of basic bookkeeping principles (a working knowledge of Quickbooks or other online book-keeping systems would be highly advantageous).
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Attention to detail and accuracy
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Personal Attributes
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Excellent communication and interpersonal skills (both written and oral).
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A professional, friendly and customer-focused approach.
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A team player, able to work collaboratively within a small team, supporting colleagues and willing to contribute beyond core responsibilities.
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Highly organised with a proactive, resourceful, and solution-focused mindset.
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Ability to work independently, take the initiative, and manage workload effectively.
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Strong time management skills, able to meet deadlines and adapt to changing priorities in a busy environment.
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Desirable Criteria
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Experience coordinating events, including logistical planning and participant management.
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Experience working in a professional or membership organisation.
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An interest in urban design, architecture, or the built environment
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Comfortable working as part of a small, hands-on team.
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Other Requirements
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Willingness to work occasional evenings and weekends for events and meetings (overtime cannot be paid but time off in lieu provided).
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Flexibility to travel elsewhere in the UK to support in person events, which may require an overnight stay, e.g. National Urban Design Conference (takes place annually in late September / early October).
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Commitment to UDG's policies on sustainability, equalities, diversity, and inclusion.
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What We Offer
- Flexible Working: This is a flexible, hybrid role that is mostly home-based and requires only one day per fortnight in the office (to be agreed). However, please note the role will require attendance at occasional in-person events, which take place in the evening and (infrequently) at the weekend.
- Holiday: Generous holiday entitlement of 28 days (pro-rata for part time employees), plus bank holidays and Christmas closure.
- Competitive Salary: £32,000 per annum (pro rata).
- Supportive Team Environment: Work with a small, friendly and motivated team that values creativity, collaboration and new ideas.
The client requests no contact from agencies or media sales.
Are you an experienced senior finance leader ready to make an immediate impact in an international, mission-driven organisation? We are seeking a strategic, hands-on Interim Head of Finance to lead the finance function for a dynamic international NGO with a significant US presence. This is a rare opportunity to guide finance operations across multiple jurisdictions, including the UK and US, and support frontline programmes tackling critical global challenges.
About the role
Reporting to the MD for Finance & Operations, you will provide decisive, calm leadership to a high-performing finance team, ensuring robust financial stewardship across the organisation. You will take ownership of financial operations, controls, reporting, and audits, working closely with senior leadership and the Board. Your strategic insight will help shape financial planning and reporting, while your collaborative approach will build confidence in finance across the organisation.
Key responsibilities
- Lead the day-to-day operations of the finance team across the UK and overseas branches
- Ensure accurate, timely reporting and compliance with statutory and donor requirements
- Oversee audits in multiple jurisdictions, including US and UK accounts
- Manage budgeting, forecasting, and long-term financial planning
- Build and maintain robust financial controls, policies, and processes
- Lead, mentor, and motivate a team of six finance professionals, including managers
- Act as a key partner to the senior leadership team and Board, providing financial insight to support strategic decision-making
What we're looking for
- Fully qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent)
- Proven senior finance leadership experience in an international charity, NGO, or grant-funded organisation
- Strong experience managing US accounts, audits, and compliance processes (a significant portion of the organisation's income comes from US donors)
- Hands-on experience with UK Charity SORP, statutory accounts, restricted/unrestricted fund accounting, and donor reporting
- Experience overseeing finance operations for overseas entities or branch offices
- Strong people management skills, including managing managers
- Able to operate confidently at senior leadership and Board level
- Comfortable stepping into complex, fast-paced environments and delivering immediate results
Personal qualities
You are pragmatic, solutions-focused, and able to balance operational detail with strategic oversight. You communicate clearly and effectively with finance and non-finance colleagues alike, building trust quickly and inspiring confidence across the organisation.
Why join?
This is a unique opportunity to influence the finance function of a mission-driven international NGO protecing the rights of the most vulnerable. You'll gain hands-on experience with US accounts, multi-jurisdictional audits, and high-level reporting, all while working alongside a collaborative, values-driven leadership team.
Benefits
- 25 days holiday + public holidays + 3 additional Christmas holidays
- 10% non-contributory pension scheme
- Season ticket loan and cycle scheme
- Flexible and hybrid working (2 office days per week)
- Possibility of working part-time - 4 days per week
If you are a senior finance professional with international experience, ideally including US operations, who thrives in fast-moving, high-impact environments and are available from mid-end of March, please apply today!
Using Anonymous Recruitment
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Administration Officer - 14 hours per week – remote working.
Salary Scale £23,000 - £27,000 (pro rata)
A wonderful opportunity has arisen to join our small, passionate team. We are looking for a self-motivated individual who can commit to the Charitable Objectives of this Christian Charity. We are looking for a self‑motivated individual who is committed to the charitable objectives and Christian ethos of ICC. This role has direct responsibility for day-to-day administration of the ICC UK remote office, including general donor and office support, as well as managing and maintaining the ICC UK Storage Facility.
A desirable part of the role includes supporting financial administration and reporting tasks. Knowledge of financial systems like Xero or Sage, Direct Debit management and Gift Aid.
This is an exciting part-time role with a Charity caring for children and families with disabilities in China. International China Concern (ICC) has been established for over 30 years and the UK National Office is looking forward to our next phase of growth.
A Genuine Occupational Requirement (GOR) exists for the post-holder to be a practising Christian in accordance with the Equality Act 2010.
Main Responsibilities:
Office & Administrative Operations
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Manage day‑to‑day office operations to ensure a welcoming, efficient, and well‑organised working environment.
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Oversee office supplies, equipment, stationery orders, and relationships with vendors.
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Maintain digital and physical filing systems, ensuring documents are stored securely and are easy to locate.
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Support onboarding and practical arrangements for new staff, volunteers, and interns.
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Point of contact and responsible for maintaining the ICC UK Storage Facility. (Currently situated in Newcastle upon Tyne)
Executive & Team Support
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Provide administrative support to the Executive Director and wider leadership team, including diary coordination, travel booking, meeting preparation, and expense processing.
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Assist in preparing board papers, agendas, minutes, and follow‑up actions for ICC UK Board and sub‑committee meetings.
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Support internal communication by ensuring timely circulation of updates, documents, and scheduled reminders.
Finance & Compliance Support
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Assist with routine finance administration, including invoice processing, receipts collation, card reconciliation, and liaising with the ICC UK finance team as needed.
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Maintain accurate records for compliance, audits, safeguarding training, and policy renewals.
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Support contract and lease administration (e.g., office lease, supplier agreements, insurance renewals).
Event & Travel Coordination
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Coordinate logistics for UK events, training days, team gatherings, and visits from international colleagues.
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Manage bookings, venue arrangements, hospitality, travel itineraries, and attendee communications.
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Support international travel preparation, including documentation, itinerary organisation, and expense tracking.
Communications & Public-Facing Support
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Serve as a friendly first point of contact for enquiries via email, phone, and the ICC UK office address.
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Assist with maintaining contact databases and ensuring GDPR‑compliant data handling.
Systems & Organisation
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Maintain shared calendars, organisational systems, and internal workflows to ensure alignment across the team.
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Help ensure consistency of templates, branding, and standard documents across ICC UK.
General Duties
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Uphold ICC’s mission, values, and commitment to hospitality, clarity, and servant‑hearted support.
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Undertake other reasonable administrative tasks as required to support the smooth running of ICC UK and its partnership with ICC International.
Deadline for applications: 16th March 2026
Reg Charity No 1164736
ICC acknowledges our duty of care to safeguard, protect and promote the welfare of children. As such we are committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice requirements. Training will be provided where needed to ensure ICC’s policies and procedures on Safeguarding are adhered to.
The suitability of all prospective employees will be assessed during the recruitment process in line with this commitment.
The offer of a permanent contract of employment will be subject to references and a 6 month probation period.
Our Mission is to ensure every child with a disability in China is embraced by love, fueled by hope, and empowered with life-changing opportunities.

The client requests no contact from agencies or media sales.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Purpose
The Head of People & Culture ensures that Citizens UK has the people, organisational capacity and enabling culture required to deliver its mission of building people power and strengthening civil society. The role plays a central part in securing a workforce that is capable, motivated and aligned with Citizens UK’s values, enabling the organisation to build strong alliances, support local leadership and achieve lasting social change.
Working as part of the senior leadership team, and under the direction of the Executive Director, Finance & Operations, the role strengthens organisational effectiveness by embedding fair, inclusive and well-governed people practices. Through sound employment frameworks, statutory compliance and a culture that supports engagement, performance and wellbeing, the Head of People & Culture safeguards Citizens UK’s resilience, reputation and ability to deliver impact at scale.
Main Responsibilities
Working as the Head of People & Culture for Citizens UK, reporting to the Executive Director, Finance & Operations, your main responsibilities will include:
People & Culture Strategy
Ensure Citizens UK has the people, capability and organisational shape required to deliver its mission and sustain impact over time.
· Analyse organisational strategy, change priorities and external context to identify their implications for people, capability, structure and ways of working.
· Carry out workforce planning to assess current and future capacity and capability, identifying gaps, risks and realistic options to address them.
· Develop, maintain and refresh the People & Culture strategy so it responds directly to organisational needs and provides clear priorities for action.
· Provide expert people and culture advice to the Executive Leadership Team and Board, informing strategic discussions, trade-offs and decisions.
Talent Management
Develop and implement talent management processes that ensure Citizens UK attracts, retains and sustains the people needed to deliver its work.
· Lead recruitment, selection and onboarding to bring in people who can perform effectively in their roles and are aligned with Citizens UK’s values.
· Develop and maintain retention approaches focused on the key drivers of retention, including meaningful work, effective management, development opportunities, wellbeing, inclusion and fair treatment.
· Identify critical roles and critical talent and put in place practical succession and risk-mitigation plans, including knowledge transfer, handover planning and interim cover where needed.
· Monitor employee experience across the employment lifecycle, using insight from feedback and people data to improve people practices and ways of working.
Performance, Leadership & Capability
Strengthen organisational effectiveness by enabling teams to perform well, grow in capability and contribute consistently to shared goals.
· Maintain and operate performance management processes, including objective setting, regular feedback and reviews, ensuring that staff are clear on expectations and accountable for results.
· Support managers to address performance issues constructively by clarifying expectations, strengthening feedback, building capability and resolving barriers to effective performance.
· Coordinate and deliver learning and development activity that supports managers and staff to build skills, leadership capability and confidence in their roles.
Organisational Culture, Engagement & Wellbeing
Foster a working environment where people feel engaged, supported and able to do their best work together.
· Promote Citizens UK’s values in everyday people practices, supporting managers to translate values into consistent behaviours, decision-making and ways of working.
· Design and operate staff engagement and feedback mechanisms, ensuring staff voice is heard, themes are analysed, and practical actions are taken in response.
· Develop and maintain wellbeing approaches that support psychological safety, healthy workload management, early resolution of concerns and sustainable working practices.
· Support constructive relationships with the Trade Union and enable effective consultation and dialogue on people-related matters.
EDI & Safeguarding
Ensure Citizens UK is equitable, inclusive and safe for all by embedding fairness, care and accountability into how the organisation operates.
· Develop and implement Equity, Diversity and Inclusion priorities, using clear measures to monitor progress, identify gaps and support accountability across the organisation.
· Embed EDI considerations into recruitment, progression, policy development and everyday people decisions, working closely with relevant colleagues to ensure consistency in practice.
· Act as the People & Culture lead for safeguarding, ensuring responsibilities are clear, processes are understood, and concerns are handled appropriately, sensitively and in line with agreed procedures.
· Support managers and leaders to recognise and address inclusion or safeguarding issues early, escalating concerns where required and ensuring appropriate follow-up.
Governance, Risk & Compliance
Ensure Citizens UK has a clear, effective and trusted people governance framework that supports lawful decision-making, fair treatment and organisational confidence.
· Develop, review and maintain People & Culture policies and procedures, ensuring they are legally compliant, values-aligned and understood by managers and staff.
· Provide day-to-day advice and guidance on people-related risk and compliance, identifying emerging issues early and supporting proportionate, lawful responses.
· Manage disciplinary, grievance and other formal employment processes, ensuring fairness, consistency, appropriate documentation and timely resolution.
Systems & HR Operations
Ensure the efficient, reliable and compliant administration of people processes and systems.
· Operate and maintain HR systems, payroll processes and core people administration, ensuring accuracy, confidentiality and compliance with organisational and legal requirements.
· Review and improve people processes to reduce duplication, minimise manual work and improve efficiency, making best use of available technology and automation.
· Maintain accurate and up-to-date people records and data, ensuring information is accessible, secure and fit for reporting, audit and operational needs.
Functional Leadership & Resource Management
Build and manage CUK’s People & Culture function, ensuring that staff and resources contribute effectively to achievement of CUK’s mission.
· Plan, prioritise and sequence People & Culture work to ensure available capacity is focused on the organisation’s most important people risks and priorities.
· Manage the People & Culture budget, including payroll, monitoring spend and applying value-for-money principles in line with organisational policies.
· Manage People & Culture staff and outsourced service providers utilising an engaging leadership style to support effective delivery of expectations.
Personal Specification
(D) Desirable, (E) Essential
Qualifications
· (E) CIPD qualification (Level 7) or equivalent senior-level professional experience in People / HR leadership
· (D) Degree or equivalent qualification in human resources, organisational development, management or a related field
Experience
· (E) Significant experience in a senior People / HR role, ideally within a charity, not-for-profit or values-driven organisation
· (E) Experience of leading and delivering people and culture priorities in complex, mission-led organisations
· (E) Experience of advising Executive and Board-level stakeholders on people, culture, governance and risk matters
· (E) Experience of operating as a senior, hands-on HR generalist, covering strategy, policy, employee relations and operational delivery
· (E) Experience of workforce planning, recruitment, performance management and organisational change
· (D) Experience of working with trade unions or staff representative bodies
Key skills and knowledge
· (E) Strong generalist HR expertise across employment law, compliance, safeguarding, performance management and people governance
· (E) Proven ability to design and implement practical people processes that support performance, inclusion and wellbeing
· (E) Strong coaching capability, with the ability to support managers to address performance, capability and behavioural issues constructively
· (E) Ability to manage complex employee relations matters with judgement, fairness and confidence
· (E) Excellent written and verbal communication skills, including the ability to present clear advice and recommendations to senior leaders and boards
· (D) Knowledge of HR systems, people data and process improvement to support efficient delivery
Personal qualities & values
· (E) Strong commitment to social justice, inclusion and the values and mission of Citizens UK
· (E) Values-led and relational leadership style, combining empathy, integrity and pragmatism
· (E) Resilient and adaptable, able to manage competing priorities in a fast-paced and evolving environment
· (E) Comfortable working within an accountable team culture, open to feedback, reflective practice and continuous improvement
· (D) Willingness to work occasional evenings or weekends, and to travel when required to support organisational priorities
First round interviews to be held on W/C 16 March 2026
Second round interviews to be held on W/C 23 March 2026
The client requests no contact from agencies or media sales.
Reporting to: Director of Development
Salary: £53,000 - £57,500
Hours: Full Time (35 hours per week)
Key Relationships: Director of Development, CEO, COO, Trustees, External Partners
Location: Hybrid
Overall Purpose
The Fundraising Lead will both raise money to support the sustainability of NHS Charities Together and contribute to supporting NHS Charities to increase their income.
The role oversees the day to day operations of both our fundraising activity and our practical support to members.
Overall Objectives
- Lead the strategic development of a simplified individual giving programme focused on donor retention, stewardship, and legacy conversion.
- Oversee the creation and rollout of scalable, white-label fundraising products or campaigns that enable member charities to increase income and deepen supporter engagement.
- Oversee and support the development and stewardship of corporate relationships to deliver partnerships in support of our mission.
- Guide and empower a skilled team to deliver donor-centric fundraising with excellence and empathy.
- Ensure all fundraising activity is compliant, data-informed, and aligned with NHS Charities Together’s values and strategic priorities, ensuring it complements and doesn’t compete with our members.
- Support a culture of innovation, collaboration, and strategic philanthropy across NHS Charities Together and its member network.
Key Responsibilities
The main duties and responsibilities of the role holder are as outlined below:
NHS Charities Together Fundraising Strategy
- Oversee the shaping of and support the Stewardship Manager on the delivery of a simplified, effective individual giving programme aligned with NHS Charities Together’s strategic priorities, with a focus on the retention and upgrade of existing donors and avoiding competing with our members.
- Ensure individual donors are regularly engaged and asked for appropriate cash gifts through a light-touch programme.
- Ensure that legacy messaging is prominent in the donor engagement cycle, to inspire existing donors to consider long-term support, aligned with their gratitude to the NHS, with appropriate pathways offered.
- Oversee prompt, accurate, and heartfelt thanking processes for all donations.
- Manage the welcome journey for unsolicited donations, and oversee the cost-effective management of existing commitments for community or events-based activity to ensure a return
- Lead stewardship for donors giving up to £25,000.
- Oversee and support the Partnerships & Philanthropy Manager to manage the relationships with selected key corporate relationships, identifying opportunities for partnerships and liaising closely with NHS Charities Together colleagues to support the development of fundable propositions which benefit our sector and our own organisation.
Sector Fundraising Support
- Champion sector-wide change by equipping member charities with scalable, plug-and-play fundraising products and strategic guidance that enhances their income generation capacity through individual giving, working closely with the engagement team.
- Oversee the development of support the Products Manager on the rollout of replicable or white-label fundraising products, starting with the roll-out of a lottery and legacy product, and on the development of campaigns (e.g. focused on grateful patients).
- Oversee and drive the thinking on future fundraising products that will appeal to and benefit our diverse group of member charities.
- Work closely with the engagement team and other NHS Charites together staff to tailor activity in line with segmentation and engagement strategies.
- Build trusted relationships with member charities, positioning yourself as a knowledgeable and empathetic fundraising expert.
- Contribute to supporting NHS Charities to raise their income, providing advice and guidance 1:1 and through supporting the delivery of member events. Where required support the delivery of paid for consulting support to NHS charities on fundraising.
Team Leadership & Compliance
- Lead and motivate the team, providing effective direction in their activities to ensure individual and team objectives are achieved.
- Deliver the new NHS Charities Together fundraising programme on budget and on target, and ensure appropriate reporting is delivered to support our governance.
- Directly line manage the Stewardship Manager, Products Manager and Philanthropy & Partnerships Manager
- Ensure excellent use of the CRM for donor engagement, reporting, and data management, and ensure the development of efficient systems and process that maximise donor income and satisfaction.
- Ensure all fundraising activity complies with relevant legislation, including GDPR and the Data Protection Act.
- Contribute to a culture of strategic philanthropy across the organisation.
Other duties
- Visibly live NHS Charities Togethers values, including our commitment to diversity and inclusion.
- Carrying out the duties of post in accordance with NHS Charities Togethers policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety.
- Working flexibly, prioritising workload, and working effectively as part of a team. Demonstrating an ability to work calmly and effectively when under pressure of tight deadlines, to deliver work on time and to a high standard.
- Adhere to relevant legislation, best practice, policies, and processes including, but not limited to charity law, the fundraising regulator, GDPR and professional codes and standards.
This is not meant to be an exhaustive list of duties. The need for flexibility is required, and the post holder is expected to carry out any other related duties that are within the employee’s skills and abilities whenever reasonably instructed.
Competencies
Teamwork – ‘One charity’, working within and across teams
- Collaborates across teams, ensuring our approach is aligned with our support of members and the segmentation strategies we are pursuing.
- Builds strong relationships internally, and models a ‘one charity’ approach.
- Identifies and creates opportunities to support members, and works with colleagues to identify how to best to deliver support
Building trust and respect – listen, feedback and learn
- Provides clear leadership, fostering a strong team and supporting individuals to perform.
- Models our values through their work, seeking to support colleagues and understand their perspectives.
- Proactive and adaptable to support the wider work of the organisation as required
Responsibility – owning your part in our success
- Takes responsibility for maximising our fundraising return, keeping costs to a minimum.
- Proactively adjusts our approach to deliver maximum success, and keeps the organisation updated on likely returns.
Professionalism – creating an environment to achieve success
- Maintains virtual and face to face presence across NHSCT and with key supporters and third-party agencies.
- Takes a learning approach to ensure we continually improve our fundraising
- Upholds the highest standards of integrity, ethics, and transparency, ensuring we always work within the Fundraising Code
Stakeholder focus – understanding the needs of our key stakeholders and audiences
- Passionate about supporting NHS charities and helping them to increase their income.
- Seeks to understand the needs of NHS charities, shaping our support to maximise our impact in supporting them to raise income
- Ensures our stewardship and fundraising work does not compete with members.
Acumen – Sound decision-making
- Adapts and shapes appeals and campaigns based on learning to deliver success.
- Identifies and shapes member support around what is most effective.
PERSON SPECIFICATION
Qualifications/Education:
Desirable
- Fundraising Qualification, Chartered Institute of Fundraising, or equivalent
Knowledge, Skills and Experience:
Essential
- Demonstrable success in developing and delivering fundraising strategies across a range of disciplines/mediums (e.g. individual giving, legacy, products, corporates) to meet or exceed financial targets.
- Ability to identify and act on opportunities for innovation in donor engagement and fundraising product development.
- Entrepreneurial with a high level of motivation and initiative, and a demonstrable desire to succeed and achieve results.
- A passion for thoughtful, accurate and timely donor stewardship
- Experience in building credibility with senior external stakeholders and managing relationships with diplomacy
- Experience managing external relationships with suppliers
- Strong interpersonal and communication skills.
- Experience of leading and managing successful teams, providing clear direction and creating a values-based culture
Desirable
- Experience in individual giving or retention programmes
- Experience in developing corporate partnerships.
- Experience working within an NHS charity or large health-related fundraising environment.
- Consulting or advisory experience, or of providing specialist advice
Benefits: 10% employers pension contribution (NEST) HSF Health cash Plan-covering employee partners and dependants under 18 28 days Annual Leave plus bank holidays and increases with length of service 2 hours weekly wellbeing time out Employee assistance program , offering GP advice lines, virtual doctors, prescription services, emotional wellbeing support, a legal help line and counselling. Funded eye site test (Specsavers) Pay it forward days- 2 days volunteering Mindful Employer Perkbox and Reward Gateway – discount platforms
REF-226 887
Job Title: Chief Executive Officer (CEO)
Contract/ Hours: 35hrs per week
Salary: £55,000
Leave entitlement: 25 days
About The People Hive
The People Hive is an ambitious local charity creating real opportunities for adults with a learning disability across Richmond and the surrounding areas. From our vibrant community hub in Twickenham, we deliver creative, social and developmental activities that help people connect, grow and thrive.
We also run a public gallery that showcases local artists, generates vital income and provides paid work experience for our clients. Our impact was recognised when we were shortlisted for the Richmond Community Heroes Awards 2025, and we are now exploring exciting opportunities for future growth and expansion.
The Role
This is a great opportunity to lead a respected, values-led charity at a pivotal moment in its journey. As Chief Executive Officer, you will set the strategic direction of The People Hive, lead a passionate team of staff and volunteers, and act as the public face of the organisation.
Working closely with the Board of Trustees and key partners, you will help shape the charity’s future, strengthen its sustainability and ensure it continues to make a meaningful difference in the lives of adults with learning disabilities.
How to Apply
We recognise that talented people may hesitate to apply if they don’t meet every listed requirement. If this role inspires you and you believe you could be a strong fit, we encourage you to apply. Your skills, experience and perspective may be exactly what we’re looking for.
Applications close on Friday February 27th 2026.
We are committed to creating and supporting real opportunities for people with a learning disability living in Richmond and surrounding areas.



The client requests no contact from agencies or media sales.
CHIEF EXECUTIVE OFFICER (CEO)
Location: Mostly at the Saïd Foundation office in central London, with some scope for remote working. Occasional international travel to the Levant region where deemed safe.
Responsible to: The Chairman and Board of Trustees.
Line management: Scholarships Programme Manager, Financial Controller, Finance and Programme Administrator.
Salary: £80,000 - £85,000 pro rata.
Job type: Part-time (three days a week), permanent.
ABOUT THE ROLE
We are looking for an experienced organisational manager, who will mentor our small and highly motivated team and bring proven expertise around financial and people management and governance as well as of building relationships with different stakeholders and providing strong accountability to charity trustees. You will have an understanding of the Levant region of the Middle East, a commitment to bridge building and respect across cultures and a conviction that education can change lives for the better, create enlightened and effective leadership and benefit wider society.
Our outgoing CEO originally came to the UK as a Saïd Foundation Scholar to study at Oxford University and has worked for the Foundation for over six years. He is leaving to return to Syria. We are looking for an experienced manager to carry on his work in leading our team, maintaining close relationships with our Trustees, partners and students and ensuring that the Foundation’s programmes are run to the highest standards.
ABOUT THE SAÏD FOUNDATION
The Saïd Foundation was established as a non-sectarian and non-political charity in 1982 by Wafic and Rosemary Saïd to bring positive and lasting change to the lives of children, young people and the wider community with a focus on the Levant region of the Middle East and on the UK, and on education as a powerful tool to make change. It is governed by a Board of Trustees and the Board’s Student, Projects, Audit and Investments Committees. Khaled Saïd has just become Chair of the Board.
Since 1984, our longest-standing programme, the Scholarships Programme, has offered opportunities to outstanding individuals with leadership potential to be drivers of positive change within our target countries of Syria, Jordan, Lebanon and Palestine. It brings these change agents to the UK to study for Master’s degrees at exceptional universities and maintains close contact with them during their studies and beyond. Our amazing community of over 700 alumni have gone on to become outstanding leaders in many fields and to build bridges and respect across cultures.
The Foundation’s founder, Wafic Saïd, is also the founder of Oxford University’s Saïd Business School, now one of the world’s leading business schools. The Saïd Business School Foundation (SBSF), also an English charity, was established in 1998 to support the development of the School in its pursuit of excellence. Its Strategic Development Fund provides grants in support of initiatives that will have strategic value to the development of the School. SBSF is funded and administered by the Saïd Foundation.
The Foundation’s humanitarian work has responded to the shifting needs of the region over immensely challenging times. Since 2011, it has focused on supporting Syrian refugee communities in Lebanon and Jordan through grants to major international non-governmental organisations. Most recently, it has provided support for Gazan children orphaned by the destruction of their homeland. Before the conflict in Syria began, the Foundation ran a capacity-building programme across the country for those working to support Syria’s disabled children. It helped to set up a sister organisation in Syria, the Saïd Foundation for Development, which will take forward future work in Syria and is now considering how to support the needs of a post-Assad Syria.
In recent years, the Foundation has also worked to promote better health outcomes for people everywhere by making grants to innovative and impactful projects at world-leading medical research institutions based in the UK and known to the Saïd family.
JOB DESCRIPTION
Job purpose:
To lead a small, motivated team in the best-practice implementation, monitoring and evaluation of the Foundation’s programmes and grants and to build strong relationships with the Foundation’s Trustees, partners and scholars.
Responsibilities:
1. Programme and grant management
a) To oversee the management of the scholarships programme, ensuring the selection of outstanding students from the Levant region and the Foundation’s duty of care to them while they are in the UK.
b) To oversee the Foundation’s grant-making programmes, ensuring that grants agreed by the Trustees are informed by rigorous due diligence and are monitored effectively.
c) To provide guidance as necessary to the Board and staff of the Saïd Foundation for Development in Syria on governance and project management matters.
d) To oversee the evaluation of the scholarships programme periodically, and grant-funded projects as necessary, to ensure they achieve their intended objectives and apply learning to their improvement.
2. Organisation and staff management
a) To devise and implement annual plans for implementation of the Foundation’s work, define the level and timing of human and other resources required to deliver the plans and develop key performance indicators to report progress against plans to the Board.
b) To foster a supportive work culture, managing staff in line with best human resource practice and ensuring high levels of motivation and strong performance.
c) To recruit staff, when necessary.
d) To oversee the effective operation of all office systems, including IT and the scholarships platform and database, and introduce improvements (for example, in the use of AI).
e) To ensure that health and safety aspects are taken into account appropriately when the Foundation’s staff, students and Trustees are travelling in connection with the Foundation’s activities.
3. Governance and Trustees
a) To meet regularly with the Chairman to ensure he is fully informed of developments and to support planning for Board and Committee deliberations.
b) To engage Trustees actively, drawing on their expertise to enhance the work of the Foundation, and report to them regularly on the Foundation’s work.
c) With the help of other staff, to make recommendations to the Foundation’s Committees on their focus areas and ensure high quality papers for Board and Committee meetings and timely follow up of action points.
d) To remain up to date with developments in charity governance and regulation to ensure that the Foundation follows best practice and is compliant with regulations.
e) To identify key risks to the Foundation’s funding, operation and reputation, ensuring that controls are in place for their mitigation and their inclusion in the risk register.
4. Financial, accounting and investment matters (with the Financial Controller)
a) To ensure that accurate annual budgets for the Foundation’s programmes, staff, administration and property management costs are approved by the Trustees and that cash flow projections support decision-making on the timely funding of the Foundation.
b) To ensure that monthly management accounts and annual statutory accounts provide all necessary information for accountability and management purposes.
c) To oversee rigorous internal controls for the Foundation’s payments and receipts.
d) To support the Investment Committee in ensuring the effective management and secure custody of the Foundation’s financial and property assets and monitoring of the performance of these investments.
5. Saïd Business School Foundation (SBSF)
a) To ensure that all Strategic Development Fund (and other) grants meet the objectives agreed with the School and monitor the impact of the grants through the School’s reporting.
b) To oversee high-quality reporting to SBSF’s Board of Directors and its Committees including on the overall development and performance of the School.
c) To monitor the continuing fulfilment of undertakings made to SBSF by Oxford University so that any departure from these undertakings can be assessed by the Board.
d) To ensure that all SBSF’s accounting and other regulatory requirements are met.
6. Representing the Foundation
a) To represent the Foundation externally at events and meetings and ensure that its own events provide a warm, welcoming and inspiring experience for invitees.
b) To build enduring relationships of trust with existing and new partners.
c) To ensure that the Foundation’s engagement with its students and alumni creates a strong sense of belonging to the Saïd Foundation “family”.
PERSON SPECIFICATION
Knowledge, skills and experience
Essential
a) Strong relationship building skills with a wide range of people (such as Trustees, partners and students).
b) Experience of managing, motivating and mentoring a team to achieve their potential.
c) Excellent and engaging communications and presentation skills, in person and in writing.
d) Strong experience of the UK charity sector and charity regulation and governance.
e) Proven experience in budget setting, financial planning, and financial management.
f) Excellent organisation and management skills, with the ability to manage a number of tasks at the same time.
g) An understanding, and personal experience, of the Levant region of the Middle East.
h) An existing and unrestricted right to work in the UK.
Desirable
i) Experience of recruiting exceptional students and of supporting their needs as overseas students.
j) Experience of developing, implementing and delivering educational and/or humanitarian programmes.
k) Experience in grant making, including due diligence, agreement management, monitoring and evaluation.
Attributes
a) A commitment to bridge building and respect across cultures.
b) A conviction that education can change lives for the better, create enlightened and effective leadership and benefit wider society.
c) An adaptable approach including the flexibility to undertake a wide range of tasks.
d) A “can do” attitude, enthusiasm, resilience and energy.
e) Integrity, humility and discretion.
OTHER BENEFITS
- Employer’s pension contribution of 5% of salary.
- 25 days’ holiday in addition to bank holidays.
- Private health insurance.
HOW TO APPLY AND RECRUITMENT PROCESS
To apply, please email a CV outlining your relevant experience, including how it meets the requirements of the job description, along with a cover letter of no more than two pages explaining your interest in the role and addressing the criteria set out in the person specification. Please refer to the attached application brief for more information.
Deadline for applications: Monday 9 March 2026 at 10:00 UK time.
Interviews: First interviews on 19 and 20 March; second interviews on 23 and 25 March. First interviews will be in person in central London or, if necessary, by video call depending on candidates’ ability to travel. Second interviews will be in person in central London.
We are happy to offer informal, pre-application conversations about the role.
To bring positive and lasting change to the lives of children, young people and the wider community with a focus on the Levant region and the UK.
The client requests no contact from agencies or media sales.


